Buy Nissan Automobile 2023 Nissan Rogue
Buy Nissan Automobile 2023 Nissan Rogue

Buy Nissan Automobile 2023 Nissan Rogue

2023 Nissan Rogue

Find big savings on Nissan Automobile(s) at Auto Helpers. Low Prices.

The 2023 Nissan Rogue is a compact SUV known for its stylish design, advanced safety features, and efficient performance. Here are the key highlights:

Performance

Engine: Equipped with a 1.5-liter turbocharged three-cylinder engine that produces 201 horsepower and 225 lb-ft of torque.

Transmission: Paired with a continuously variable transmission (CVT) for smooth and efficient driving.

Fuel Efficiency: Offers impressive fuel economy with an estimated 30 mpg in the city and 37 mpg on the highway.

Drive Configuration: Available in both front-wheel drive (FWD) and all-wheel drive (AWD) configurations.

Interior and Comfort

Seating: Seats up to five passengers with comfortable and supportive seating.

Cargo Space: Offers up to 74.1 cubic feet of cargo space with the rear seats folded down, providing ample room for luggage and gear.

Infotainment System: Features an 8-inch touchscreen display (9-inch on higher trims), Apple CarPlay, Android Auto, and an available Bose premium audio system.

Safety and Driver Assistance

Nissan Safety Shield 360: Includes a suite of standard safety features such as automatic emergency braking, lane departure warning, blind-spot monitoring, rear cross-traffic alert, and more.

ProPILOT Assist: Available advanced driver assistance system that includes adaptive cruise control and lane-keeping assistance.

Around View Monitor: Provides a 360-degree view to aid with parking and maneuvering in tight spaces.

Exterior Design

Styling: The 2023 Rogue features a modern and sleek design with a bold front grille, LED headlights, and a refined profile.

Wheels: Offers a range of wheel designs, including available 19-inch alloy wheels for a more upscale appearance.

Trims and Pricing

Trim Levels: The 2023 Rogue is available in several trims, including S, SV, SL, and Platinum.

Starting Price: The base model starts around $28,000, with higher trims and additional options increasing the price.

Additional Features

Advanced Climate Control: Dual-zone automatic climate control ensures comfort for all passengers.

Interior Luxury: Higher trims offer features like leather-appointed seating, heated front seats, a panoramic moonroof, and a hands-free power liftgate.

Technology

Digital Dashboard: Available 12.3-inch digital gauge cluster provides customizable information displays.

Head-Up Display: Available 10.8-inch head-up display projects key information onto the windshield for easy viewing.

Overall, the 2023 Nissan Rogue combines stylish design, advanced safety features, and efficient performance, making it a strong contender in the compact SUV segment.

Manufacturer: Nissan

MODEL: 2023 Nissan Rogue

MSRP: $28750.00


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Buy Nissan Automobile 2023 Nissan Rogue


Product Reviews:

Based on the horrific service with the representatives for Consumer Affairs
Based on the horrific service with the representatives for Consumer Affairs, I will not purchase another Nissan as I planned to next year. You call and your rep NEVER picks up phone. Play phone tag for days. Terrible service.
Published: July 21, 2014
Paula of Cockeysville, MD
Source: consumeraffairs.com

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all
Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!
Published: July 2, 2015
Jon of Huntington, WV
Source: consumeraffairs.com

I have 2012 Sentra that just failed transmission. The cost of repair - $4K.
I have 2012 Sentra that just failed transmission. The cost of repair - $4K. When buying this car I had no idea 8 years is its lifespan. They KNOW about this problem and extended warranty for 2003-2010 models but not later models. Nissan said they fixed the problem. THEY LIED. Now the only way to me to do it is a lawsuit. There was a lawsuit filed and settled. PLEASE READ about it before buying Nissan. I wish I had. You can find a lot of good reviews online - dont believe it, it is from people who just bought it or from dealers. Mine is a real story how reliable Nissans are after 8 years. You need to spend not $500 or $600 on minor repair of older car, youll need $4K. We have 2 Nissans. Guess where I am going for my new car? Anywhere but Nissan.
Published: September 2, 2020
MARIA of Melbourne, FL
Source: consumeraffairs.com

I received a notification of a recall of my Nissan Versa and told to rent a
I received a notification of a recall of my Nissan Versa and told to rent a car from Enterprise. I only carry liability on my Versa, its not in great shape. Was told by Nissan I would have to cover comprehensive insurance on rental. The date for replacing airbag is May 2018. I live on disability and cannot add this into my budget. I chose to rescind the service and take my chances. I adore Nissan products and am disappointed by this.
Published: November 7, 2017
Sandra of Little Rock, AR
Source: consumeraffairs.com

The dash in my 2008 Altima is melting. The melted dash causes a glare when
The dash in my 2008 Altima is melting. The melted dash causes a glare when I drive and may have resulted in my recent accident.
Published: July 10, 2015
Michelle of Davie, FL
Source: consumeraffairs.com

There are 76,000 miles on my Nissan Xterra. While attempting to pull out on
There are 76,000 miles on my Nissan Xterra. While attempting to pull out onto a roadway my vehicle lost power and would not accelerate to a normal speed. So thankful I was not in heavy traffic. After having two different local repair shops assess the vehicle, I found that Nissan used faulty radiators on certain year models that allowed fluid to leak into the transmission and destroy it. I contacted Nissan and ConsumerAffairs didnt think I had wasted enough of my time and money and told me to take it to a certified Nissan shop for a diagnosis before they would even consider helping... so I did. After waiting another week or two, they finally called me back to say they could not help because the vehicle was out of warranty. I pointed out that my vehicle only has 76,000 miles and the transmission issue was caused by an issue Nissan was well aware of (but had not recalled the vehicles to fix the issue). That didnt seem to matter. THE VERY LEAST THAT NISSAN SHOULD DO IS OFFER A DISCOUNTED PRICE ON A NEW TRANSMISSION. I will NEVER buy another Nissan.
Published: September 28, 2017
FLORA of Pink Hill, NC
Source: consumeraffairs.com

Purchased date:06/12/2015; Model: 2015 Versa S Plus; Dealer: Imperio Nissan
Purchased date:06/12/2015; Model: 2015 Versa S Plus; Dealer: Imperio Nissan of Irvine, CA; Service Rep: Scott; On November 1, 2016, around 9:50 am, our car was traveling in a very slow speed on an interchange on-ramp from freeway 110 north bound to 105 west bound in Los Angeles County. The traffic was moving in a slow fashion on an uphill on-ramp. As the traffic was getting slower, I gently stepped on the brake to slow down the car. While I was holding down the brake pedal, suddenly I heard a clunk noise and felt a vibration. At this point, the car started moving on its own without a sign of slowing down. I immediately tried to step on the brake with full force but felt the brake pedal having no pressure at all. Although a safe distance was kept from the front car prior to the accident, as the brake pedal traveled down to the floor, the car continued to move closer to the front car with uncontrollable speed.At that time, the only thing I could do was to veer the car towards the right edge to avoid direct impact with the front car. Based on the owners manual, I believed the anti-lock braking system function was being erroneously activated at the time of the incident since the dry and non-slippery road condition did not warrant such activation. And what made things even worse was, for whatever the reason, the car was moving on its own with uncontrollable speed while the brake pedal pressure was completely lost due to a faulty ABS activation, which directly caused the car crash. This vehicle was purchased brand new on June 12, 2016 and a subsequent recall serviced was done on August 13, 2016 from the same dealer following a recall notice with regard to sudden acceleration safety concern. The liability insurance claim was filed for the accident. The mileage was 8740 at the time of accident. The dealer was contacted on 11/7/2016 and the service rep named Scott was refused to take the car for inspection. I called Nissan consumer affair in TN and a on-site investigation and inspection is yet to be confirmed.
Published: November 14, 2016
WEIXING of Foothill Rnch, CA
Source: consumeraffairs.com

Nissan Finance has been difficult and cumbersome from the very beginning. C
Nissan Finance has been difficult and cumbersome from the very beginning. Currently, I am dealing with paying off my loan. I paid through their bill matrix system. I never received confirmation of my payment. When I phoned them, they informed me that it will take 60 days for them to process my pick slip. The customer service department did nothing to resolve my concern and seemed rather aloof. Thus, I will not be able to sell my car for another 2 months.
Published: May 16, 2013
Neil of Carpinteria, CA
Source: consumeraffairs.com

I bought a new vehicle to replace my old one which was destroyed in an acci
I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissans & they were all pretty good. Bought the car May 31 14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they dont even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they wont fix my car or keep me in the loop! I got on the dealerships chat line this afternoon & Donna promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!
Published: October 20, 2015
Jeffrey of Clark, NJ
Source: consumeraffairs.com

I purchased my 2013 Nissan Pathfinder SV on 9/25/14 from Miller Nissan In F
I purchased my 2013 Nissan Pathfinder SV on 9/25/14 from Miller Nissan In Fairfield CT. It was not disclosed that the vehicle had 3 previous repairs for the transmission. I brought the car in on 10/13/14 and was told it needed a new transmission since this was the 4th time trying to repair the issue. Upon pulling the records for the vehicle, it was shown that the previous owner had been in numerous times for the transmission. The first date the transmission was reprogrammed was 12/5/12. The car was sold to the previous owner in 2014 and on 3/29/14 she reported a bucking with the car. They reprogrammed the transmission at this point. She did not have the vehicle from 3/29-3/31/14. She returned again on 4/2/14 with the same complaint bucking. She returned again on 4/4/14 and they reprogrammed the transmission again. She did not have her vehicle from 4/4/14-4/25/15 (mileage 6127). She had at some point returned the vehicle to Miller Nissan. I went in to buy the vehicle 9/22/14 and they put in the leather as I requested ($1500). On the repair order it also stated that they should check the transmission for shudder on access. I went in on 9/25/14 and picked up the vehicle and NONE of this information was given to me. I purchased the vehicle and 2 weeks later brought it in on 10/13/14 with 13,316 miles on it because of a heavy shudder and shaking. They replaced the transmission at this point with 13,983 miles on it. I was not happy, spoke to all the managers at Miller Nissan, 6 months pregnant with my 3rd child, Not having my car for 15 days. They said there was nothing they could do. Basically I was sold the car under a lie about the transmission because I specifically asked about the transmission and was NOT TOLD that it had been in previously 3 times for the issue. On 2/18/16 I brought in the vehicle due to recalls and they reprogrammed the transmission again at that time. I did not have my car from 2/18-3/18/16. Again Very pregnant and I had my baby on 3/2/15. I contacted Nissan 9/11/17 regarding transmission issues again. I went into the sales department to try to see if they would take my car in and get me a new one to fix the issue they created by selling me a car that had known transmission issues that were not disclosed. The salesperson and manager wanted me to put in another 5K into the car I wanted to purchase and raise my monthly payments, not only throwing away that already $10,000 I paid on the car but also putting more money into it. I walked out and told them I would contact Nissan corporate which I did on this day to open a case. I went back on 9/14/17 because of the transmission issues that had been ongoing and they advised me that I needed another transmission replacement.I asked for a big rental car for my 3 kids and they said they did not have one. Finally after complaining and leaving no choice to them they got me into an Enterprise rental. I did not have my vehicle from 9/14-9/22/17. I picked up my vehicle last Friday and drove it over the weekend and it drove worse than when I dropped it off. I called Nissan, when in the meantime I was in contact with ConsumerAffairs in an attempt for Nissan to buy back this car upon which I was denied. I called Miller Nissan and brought my car back in on Friday, 9/29/17 and they provided me with a rental with took 2 hours for them to get for me. No one called me on Friday and when I called they advised they were still working on the car and that they found another transmission issue. I got a call today 9/30/17 and they advised me they attempted to reprogram the car and it did not fix the issue so they had to take it apart and install new parts to the transmission and needed to look at the torque converter along with other issues. This car is CLEARLY A LEMON. Nissan needs to make this right. This is not fair to me and my family and our well being and safety is being compromised by this car. I will be without my car again until next week again. This just shows this car is NOT FIXABLE and will continue to have issues with the transmission. Neither Miller Nissan nor Nissan USA is resolving this issue.
Published: September 30, 2017
Janie of Trumbull, CT
Source: consumeraffairs.com

I bought a 2012 Nissan Versa CVT in November 2011. In the summer of 2013, i
I bought a 2012 Nissan Versa CVT in November 2011. In the summer of 2013, it started hesitating and squealing when I lightly touched the accelerator to adjust my speed at freeway speeds. The winter of 2013, it started hesitate-surge behavior, like it was searching for the right gear, at freeway speed limits or when accelerating to freeway or city speed limits. Sometimes it was so strong I was afraid I was going to lose control of the vehicle. A couple of months later, I was driving 75 mph (the speed limit) on a flat stretch of TX190 when the vehicle suddenly lost power. I was only able to keep it at 60 mph by pressing the accelerator to the floor. I was only able to resume normal driving speed by taking my foot off the accelerator and then pressing it to the floor again.From what Ive read online, Nissan has had problems with its CVT for years, yet I was unable to get 3 Nissan dealers in 3 different towns to service this problem. One said they couldnt reproduce the problem. The other two wouldnt even give me an appointment. They basically said this is just how this transmission works - live with it. It got worse. I live in Central TX, and my parents live in Phoenix. The morning of March 21, 2014, my dad died. I found out at about noon, went home to make plane reservations and pack, then drove to the nearest airport, about an hour and a half away, mostly interstate.Less than an hour in, I started having trouble, so I stopped to eat lunch and let the CVT cool. Shortly after I started out again, one exit before the airport exit, the car suddenly dropped to 40 mph -- in a 70 mph zone -- and kept losing power. I had barely enough power to get off the freeway and coast into a gas station. I had it towed to a Nissan dealer, rented a car, rescheduled my flight for the next day, and booked a room in a hotel. I was gone for over a week. It took a whole week for the dealer just to get permission to replace the CVT after the mechanic pulled CVT oil pan and found excessive metal shavings in pan and inside transmission, so I had to rent another car to get home and to work the next few days.The invoice only said All Nissan genuine parts carry a 12 month/12,000 mile warranty, so I asked if that was the case for the CVT as well. The response was so outrageous - I asked for it in writing. I was told that, if I had bought an SUV, the CVT would be warrantied for 120,000 miles, but as I owned a Versa, it was only warrantied for 20.5 months or 60,000 miles, whichever came first. I had only had the car for about 1.5 years before the original CVT started to go. It died at 2 years 4 months and 34,167 miles, which means this CVT is warrantied to last less time and mileage than the original. Nissan should be ashamed of itself, and my government representatives should be ashamed to allow such a company to continue to do business in this country.
Published: January 31, 2015
Linda of Belton, TX
Source: consumeraffairs.com

After seeing my check engine light came on the following week and went to t
After seeing my check engine light came on the following week and went to take my Vehicle to Nissan South @ Morrow, GA. The attendant was cool and help me out the best that he can. He even suggested to me the findings of my vehicle, (which was a transmission problem) and if I had an extended warranty that could of fix it. Sorry to say for myself I didnt, so I am left with an 80,000 mileage 2015 vehicle with a transmission problem involving a transmission switch that needs to be replace and they refuse to touch it because it seals with the transmission and suggested that I either pay for a new transmission (4000 dollars) or have one rebuild. I am not happy with the findings cause I look at my vehicle as being a very durable vehicle under 100000 mileage and a transmission problem should not be in the mix. I have own a 1995 Toyota Camry with its mileage over 145000 and never had a transmission problem (probably would of still had it if someone did not hit into me on the road). To hear that Nissan vehicle is that unreliable make me question why my family supports them in the business. My cousins (4 of them), brother, myself, and other military friends and teachers have these vehicle made from Nissan and need to know; when the chips are down Nissan is not there for you to assist you in any way. They toss you aside like you are just another number to them. Their manufacture quality seems to be low and they dwell on customers paying extra for an extended warranty in order to fix their poor mechanical car issues. If I ever choose to get a car from them again it would be a while cause I have to make sure I am able to pay for their extended warranty.
Published: August 30, 2018
Devon of Atlanta, GA
Source: consumeraffairs.com

2012 Nissan Rogue S AWD, with a CVT. 2015 Oct, I purchased the vehicle use
2012 Nissan Rogue S AWD, with a CVT. 2015 Oct, I purchased the vehicle use with 96K miles, still within the bumper to bumper warranty (different owner). 2 Weeks after purchase during an attempt to vacation, we arrive in St. George with a smoking engine compartment and loss of fluids. The transmission blew due to it overheating. It over heating due to the poorly manufactured cooling portion of the CVT. Which resulting in the transmission being overheated and blown. The Nissan Dealer in St. George charged my purchased extended warranty for the replacement. Not the extended manufacture warranty it should have been covered under still. $4,600 total - $480 out of pocket.June 6th, 2017. (1.5 years later, 7 months outside of warranty and 124,500 miles) Traveling to Grand Junction. Vehicle started mimicking similar issues as prior. Had to replace the cooling portion of the unit. They upgraded it to the better version (the external cooler) that would prevent the transmission from over heating. $1,000 total $160 out of pocket. (Thank goodness for my extended warranty AGAIN). July 7th, 2018. 1 month outside of warranty for the external cooler and 136,907 miles. Traveling to Twin Falls. Same issues start occurring. AGAIN. Took to the dealership on 7/9 where I was advised that my transmission had went into fail safe mode 111 times. Leading to need to replace the transmission once again due to the external cooler not doing its job once again.I have contact Nissan Consumer Affairs, I opened a case which went to review. Subsequently being denied for Goodwill Assistance on 7/10 at 5:20 PM for assistance on another $5,000 repair due to defective manufacturing due to the vehicle being outside of the 60,000 mile manufacture warranty. I was very friendly offered the opportunity to purchase another vehicle from Nissan though. I THINK NOT! Nissan, it is time for you to own up to your defective vehicles and repair them at your cost since there are so many of these that are occurring with the same issue! I also urge everyone to contact the National Highway Traffic Safety Administration and report the problems of loss of acceleration etc.
Published: July 10, 2018
Marissa of Heber City, UT
Source: consumeraffairs.com

Nissan will not stand by their bumper to bumper warranty. After just purcha
Nissan will not stand by their bumper to bumper warranty. After just purchasing my brand new Nissan Titan XD 5 days later paint was coming off the front bumper. After working with the local dealer McLarty Nissan in Little Rock and Nissan manufacturer they took the word of some service tech that it was damage. But could not give me any facts on how they arrived at this. When I gave them numerous points and showed them how easily paint was coming off. If I could send my truck back today I would. Do not buy this foreign crap as they will take your money. Buy at your own risk and assume it is a Buy as is.
Published: October 3, 2017
Justin of Scott, AR
Source: consumeraffairs.com

I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 201
I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 2017. My vehicle traded was a 2015 Rogue (same model) I had hit my mileage on a year early. Not only was I pleased with my 15, but I spent 2 years as a Nissan employee, and I retain the Nissan Visa card. I would say Im a pretty good customer and supporter. In 6 months and 7k (now 8k) miles, my Rogue has had the radio/navigation system fully replaced! My Rogue has also been TOWED into the dealerships service department! I work nights. It was Christmas Eve. The car never made it to work. Of course, 3 days later after the holiday, the Rogue worked fine and the mechanics could not duplicate the issue. A diagnostic test showed a possible air flow problem... which I read about in another review... but they really have no idea. I am a single mom, on a check-check basis, and one reason I lease is to avoid maintenance! I cry all the time in my car. I am frustrated. Every time I start the Rogue I wonder what will happen next. I have lost confidence in this vehicle. I filed a claim with Consumer Affairs. I have received 2 emails from the gal stating she has tried to reach me multiple times by phone but I have no missed calls, voicemails, nothing, and the number(s) is saved in my phone. I have responded to these emails but then have not heard back from her. In the last week, I have called her DIRECT line 5x leaving my contact phone number 2x every message. I have gotten voicemail each time. Since December 26, 2017 I have called Nissan Consumer Affairs 8x. I should not have to be dealing with this regarding a vehicle purchased brand new not 7 months ago. Certain staff members at the dealership have been as helpful as they possibly can be but they have limitations which I understand. At least theyre on my side. Nissan seems to think this entire issue is a game. Its not. I live in Columbus, Ohio. We do not have major public transport opportunities. I cannot afford a chauffeur, I cannot afford taxi cabs or Uber. Nissan needs to step up.
Published: January 30, 2018
Dana of Columbus, OH
Source: consumeraffairs.com

Number one, we purchased a new 2013 Nissan Juke from Peltier Nissan in Tyle
Number one, we purchased a new 2013 Nissan Juke from Peltier Nissan in Tyler Texas. The salesman really tried to sell us on the Gold extended warranty program, representing that it would take over when the manufacturers warranty ended, and would cover such things as the motor. They have not been making us aware of all recalls, and in fact, it was my Google research that turned up the timing chain recall, when my wife complained it was making an odd sound. I didnt know there had already been a class action lawsuit filed about this very issue, and presumably, the recall was activated AFTER they were sued.While our vehicle was in for that repair, the drivers seat was ripped by someone there, and they refused to take the responsibility, and were demanding WE pay for the torn seat. I contacted people higher up and we were able to get the seat tear repaired and even though they told us they had to order a new seat cover, after we received the car back, I could see where a repair was made in the seat cover, so it would appear, they were not being completely truthful. Around 70,000 miles or so, my wife, who drives a lot as part of her work, told me that the vehicle was going 70 mph, and suddenly started losing power and depressing the accelerator would not increase the decreasing speed.At the same time, she got a Service Engine light and she called the Peltier NISSAN dealer where she purchased the car. They told her over the phone it would most probably be covered under warranty and they would give her a loaner car. In the next day or so, she was told that the loaner car was now a rental car and she would have to pay for the Turbo, as the extended warranty department was saying the oil was not viscous enough (first tech) and then the second tech said the oil was too viscous (and burned). We had to rent a car from a national chain for a week. Were very much inconvenienced, and had to pay thousands of dollars to get the vehicle back from the dealership.From checking online, there are many other Nissan products that have had the bearings / Turbo to go bad prematurely, and it looks like the techs fall back on the viscosity of the oil problem. An interesting fact was that during repair at Peltier Nissan, when the techs received the new turbo, from the OEM supply place, that turbo was defective right out of the box. We made the representative at Nissan in Tennessee aware of this on the phone with the tech standing right by us, and she didnt seem to care. They were holding the line that somehow, it was OUR fault that THEIR product failed prematurely. It is not known if the bearings they are using are failing prematurely due to metal fatigue or some problem with the metals they are made from, or if there are design flaws in the turbo / engine that are causing these failures.My wife kept proper levels of oil in the car, changed the oil, and they should reimburse us for repairs and the one week rental car expense. Personally, I will make it known to everyone I meet that Nissan and their extended warranty company, are screwing customers, and advise no one to purchase either a Nissan or their GOLD EXTENDED WARRANTY.
Published: October 30, 2015
John of Lindale, TX
Source: consumeraffairs.com

I cant tell you how disappointed I am with Nissan Consumer Affairs regardin
I cant tell you how disappointed I am with Nissan Consumer Affairs regarding a problem we have experienced with our 2005 Nissan Murano. Im referring to Case ** in which they told us that our car needed a transfer case replacement. Although the Murano is 9 years old it only has 24,900 miles on it. Nissan has quoted me $3,200 to fix this problem. I contacted Nissan Consumer Affairs (a gentleman named Will) because I did not feel a transfer case should go out after only 24,900 miles on it, even though it may be 9 years old. He claims they looked into this issue and offered to pay a token $500 towards the $3,200 repair bill. This seems extremely low, and that Nissan feels no responsibility for the mechanical failure of their cars. When I asked what would cause a transfer case to go out, Will told me he did not know and maybe we did not drive it enough, which seemed ridiculous. He then told me I had 30 days to either use the $500 or lose it. I told him I really did not see any option here since the car can not be driven. He however said I did, we could just walk away from it and that some people with 180,000 to 200,000 mile choose to walk away versus pay for an expensive repair bill. I told him our car with 24,500 miles versus 200,000 was a big difference. He said it was his job to relay this statement.We have had several Nissan vehicles and until now I have been very happy with them, however after this experience, we will be hard pressed to say a good word about Nissan and any responsibility towards the reliability towards their cars. This is a faulty mechanical equipment problem, not a time issue. Its obvious No one at Nissan Consumer Affairs cares but after this experience, I will never purchase another Nissan vehicle, nor will I probably ever use their Service Dept again. Extremely disappointed in Nissan!!!
Published: January 24, 2014
David of Aliso Viejo, CA
Source: consumeraffairs.com

I have been back and forth to Nissan for the past year or so because the ch
I have been back and forth to Nissan for the past year or so because the check engine light keeps coming on and the car runs hot. The past 30 plus days I have been back and forth. The dealership says one thing is wrong but Nissan warranty claims to be investigating. I have been out of my car over a week now and I keep getting the runaround. Im still under warranty. I just want Nissan to honor this warranty and stop trying to rip me off.
Published: June 18, 2018
Debbie of Memphis, TN
Source: consumeraffairs.com

I am the unlucky customer of Nissan; my 2013 Nissan Sentra has a transmissi
I am the unlucky customer of Nissan; my 2013 Nissan Sentra has a transmission problem without any previous symptom. My wife was driving to California when happen and need to bring the car to the dealership located at Tracy CA. The only dealer in town! They took several weeks to have my car ready and as a familiar person to the automotive industry. I know that there are design issues and manufacturing errors. I am an open minded person and understand that errors happen. I patiently wait for the repair of the car and pay for the additional travel to pickup my car. I am located at AZ. After that I let my son attending Tulsa University to take the car with him. He noticed a noise under the car and with the months the noise go worse. I instructed my son to take the car to the dealer at Tulsa; they completed the diagnostic and determine an error made during the replacement of the transmission where a bolt was left loose or too tight ended to stripping or damaging the bolt threads. They also recognized an extended warranty for additional 12K miles and the whole repair will cost nothing to me. Well too good to be true! After two weeks waiting for the parts; the dealer at Tulsa notified me that the dealer at CA didnt accepted the claim! They said that there is nothing they can do and I should contact and deal with the dealer at CA directly. The dealership at Tulsa denied to honor the warranty! Well, I contacted Nissan directly and they reported the receipt of my complaint; within the following two day they completed their investigation. It is an issue that needs to be solved at the dealership and it is nothing that they can do! I got a copy of the procedures created by NISSAN to replace the transmission and the additional procedure to remove the parts where the bolt in question is located. It is more than clear that the last person to touch that bolt was the Nissan technician during the transmission requirement. Well after all the evidence still Nissan denied any support or ruled to make their representatives responsible for their mistakes. I am writing this review to help some other potential customers to became victims of their poor quality of products and services. I asked for a writing report from their investigation and it was denied; they do not want to provide anything in writing. Too much to ask? Nope! It is a normal covering for a crooked organization! Do not repeat my mistake; do not buy any Nissan products! I am not complaining for the poor quality. It is for the silly expectation of Nissan that the dealership are independent of their organization. That I cannot have a service across the whole USA but I need to deal with independent dealers, that they are trying to push me to go to CA and fight with an independent organization whom by the way hold a big SIGN OUTSIDE SAYING AUTHORIZED NISSAN DEALERSHIP with their big logo there! NEVER NISSAN AGAIN!
Published: March 15, 2018
Leonardo of Queen Creek, AZ
Source: consumeraffairs.com

My car was bought brand new 2013 Nissan Sentra. The car has less than 68000
My car was bought brand new 2013 Nissan Sentra. The car has less than 68000 miles on it and the transmission has gone out. Nissan Corporation has been a complete nightmare to deal with. They will not stand by their cars even when there is a lot of complaints about this type transmission. I have filed a complaints. They are the worse company I have ever experienced.
Published: February 17, 2018
Lisa of Saint Augustine, FL
Source: consumeraffairs.com

Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty,
Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty, but vehicle was bought as a dealers demo and was told the 8,000 miles already on the car will not count against me so a full warranty will go with the car. NISSAN dealer refuses to do repair. NISSAN USA will not accept responsibility and inform dealer to perform under warranty. Go to dealer and let him diagnose, then call us and we will decide. They are refusing to talk to dealer or get involved in any shape, form, or manner.
Published: October 21, 2015
Jeff of Lakeville, PA
Source: consumeraffairs.com

We bought a Qashqai late last year with 68 registration and for the second
We bought a Qashqai late last year with 68 registration and for the second time in short space of time, my car refuses to start this morning. I was told by RAC man the last time that there was a fault in the car - something was draining the battery. I took the car to Nissan garage afterward for diagnostics and fixture, after which I was assured that the problem had been fixed. To my amazement, my car refuses to start this morning and We had the same problem with our previous Nissan Juke. I will never buy a Nissan car again!
Published: April 8, 2019
Lara of Other, Other
Source: consumeraffairs.com

I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (River
I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (Riverside, California) allowed me to register it but said I must send a certified letter to Nissan Corporation to obtain the Title. So I sent Nissan a certified letter requesting a title and they sent it back to me without even opening the letter. Then the DMV said that I needed to buy a bond and they (the DMV) would make me a new Title. So I bought a bond and gave it to the DMV. Then I received a letter from the DMV from Sacramento, California stating that I would still need to contact Nissan Motor Acceptance Corporation to obtain a Title. My friend paid this truck off back in 1994. There is no reason that I know of for Nissan to withhold the Title. I cannot get in touch with anyone from the company. My registration expires in October of 2014. Please Nissan call me and lets get this problem solved.
Published: October 1, 2014
James of Riverside, CA
Source: consumeraffairs.com

BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We h
BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We had no idea the payment wasnt being made until it was too late, and now its tanking our credit. We could have paid outright for the car, but financed it for the sole purpose of increasing our credit score. We began getting calls from Nissan shortly prior to the payment being 30 days late, which sounds like they were doing their due diligence, correct? Wrong.Their calling system is antiquated and set up exactly like someone committing identity theft, like the spam calls everyone gets numerous times per day. We had no way of knowing it was a legitimate call because sometimes wed answer and it would automatically disconnect. Wed call back. Sometimes it would answer and automatically disconnect, sometimes an automated system would ask for our FULL social security number (not just the last four of our SSN) before agreeing to connect us to a representative. Considering we thought we were set up on auto draft, therefore thought our payments were being made, and were getting calls from an automated system claiming to be Nissan, at times disconnecting when we answered, at times disconnecting when we called back, and asking us to enter our full social security number when we got through, it all seemed sketchy. It would not be difficult for anyone attempting identity theft to figure out we are making payments to Nissan, call us under the guise of Nissan, and ask for our personal information. Considering the circumstances, we legitimately thought these were spam calls. Furthermore, we received no written communication from Nissan letting us know payments werent being made, and no phone calls from a live representative. Just sketchy automated phone calls, like the numerous ones we get each day that are spam.My husband finally decided to figure out what was going on and called the dealership where we purchased the car. We had an incredible experience with them when we bought the car, which is the reason we bought a Nissan in the first place. The finance manager called the number with my husband to verify whether or not it was spam. Thats when we realized these calls were legitimate, our payments werent set up on auto draft, like we thought, and we had a payment over 30 days late. We explained our situation, brought our payments up to date immediately, even paying extra, and they submitted our account to the legal and credit department for review, to hopefully reverse the negative mark on our credit. Not only did they not reverse it, the customer service supervisor I spoke with when I called to find out the status of the account was incredibly rude and disrespectful. In all my years of talking to customer service representatives, some are fantastic, but she was among the worst. Degrading words, degrading tone of voice. It still astounds me that she spoke to me the way she did.I wish I would have read all of the negative reviews regarding Nissan Finance before we financed our vehicle. Like I stated before, we could have paid cash for it, but decided to finance it for the sole purpose increasing our credit score. At the very least we would have financed it through our own bank, it was just easier the day we purchased the car to go ahead and finance through Nissan. BIG MISTAKE! We aren’t done fighting this. If there is a resolution other than our current situation I will update this review. I’m not looking forward to the hours we are going to have to put in to correct a situation that wouldn’t exist if Nissan Finance operated like a company that legitimately cared about its customers, like Honda, Toyota, etc. etc. Again, BUYER BEWARE! If you finance through Nissan, get ready for a rough ride. Keep track of your auto drafts – DO NOT trust that the system will do what it’s supposed to do. And if you happen to have an issue to work out be prepared to be talked to very disrespectfully.
Published: February 24, 2019
Julie of Tulsa, OK
Source: consumeraffairs.com

I have tried to open an online account to make lease payment 3 times. Every
I have tried to open an online account to make lease payment 3 times. Every time, there is some issue. This time they wanted my account number. I dont walk around with my account number, and the letter they sent, has a lease number, which I guess, is not the same. When I called the cust. service number, I was put on hold so long, I finally hung up. In any event, you can bet your life that they would not of given me acct. number over the phone anyway. I like my new car, but being in cust. service myself, I find it laughable that I cannot find good cust. service anywhere. Based on these three call, which took up 3 lunch hours to try and complete, I WOULD NOT BUY ANOTHER NISSAN, NOR WOULD I RECOMMEND THEM EITHER... LOUSY CUSTOMER SERVICE AFTER THE SALE... Typical!!!
Published: July 6, 2016
Joel of Butler, WI
Source: consumeraffairs.com

Auto body shop cannot complete a repair due to the dashboard not available.
Auto body shop cannot complete a repair due to the dashboard not available. They (Nissan) have given me dates several times and still no part for over 6 weeks... I call them and it’s the usual smoke and mirrors...they just run their mouths and get nothing done... Car is unusable without the dash... They have basically done nothing to help get this car back on the road.
Published: October 18, 2013
Ben of Palm Coast, FL
Source: consumeraffairs.com

Cape Cod, MA: At the end of Jan. 13, I purchased a high-end 2010 luxury Max
Cape Cod, MA: At the end of Jan. 13, I purchased a high-end 2010 luxury Maxima SV with 33k miles. The dealer pushed a $2000 extended warranty on me saying mine would run out at 36k. When I read it over carefully, I realized that this did not cover everyday issues (exp: brakes, tires, etc.) and every item that was covered were parts/issues that Nissan would be bound by LAW to correct anyway! (I know this as the previous Director of the BBB & of the Consumer Assistance Council in our region working closely with our State Attorney Generals Public Protection Bureau.)As an educated consumer, I cancelled this useless policy, and surprise - in December 13, 6k miles over the ridiculous 36k warranty (less than any other manufacturer to my knowledge), my beautiful Maxima had me, a woman, stranded in a dark parking lot on an icy rainy Sunday night. It was incapacitated due to a faulty part in the steering column connected to the push start. After research I found that there are MANY HUNDREDS of complaints and horror stories regarding this issue & that Nissan had recalled the defective part on 2009 models. Although I expect the 2010 Maximas also contain this defective part. This brought me on a journey to complain to Consumer Affairs and a regional rep. Neither were concerned with standing behind their expensive, luxury, top of the line vehicle, and were not even interested in extending the repair as a goodwill gesture as, after all, I didnt purchase the Extended Warranty! Try as I might, I could not get through to them that they were STILL bound by Implied Warranties in Massachusetts under MGL. Ch. 93A Consumer Protection provisions. Nissan CANNOT develop and sell extended warranties (Express Warranties) in order to avoid what they would be required to do under an implied warranty. Basically: a product must perform properly for a reasonable amount of time or it is the seller/manufacturers responsibility to rectify. Nissan is attempting to coerce purchasers of their vehicles into purchasing expensive extended warranties - therefore GETTING THE CONSUMER TO PAY FOR (NISSANS) RESPONSIBILITY BY LAW. This is fraud & misrepresentation to consumer and an illegal practice! I am SO disappointed in Nissan Corp. This was my fourth Nissan and the other 3 ran forever! Truly, one of the reasons I wasnt worried about an extended warranty is because in the past Nissans were exceptionally reliable. At this time I dont know WHAT is going on with Nissan Corp., but they apparently feel no responsibility towards the consumer if they havent purchased an expensive and unnecessary extended warranty, therefore absolving them of any financial liability (ie - YOU, the consumer, already paid for yours & everyone elses repairs by purchasing this so-called warranty). Ive filed a Consumer Complaint with Consumer Protection and intend to file a MGL. Ch. 93A claim for treble damages. I also intend to inform our Attorney General of this fraudulent practice to gather information to prepare a class action lawsuit to obtain monetary damages for consumers!
Published: December 17, 2013
Deborah of Mashpee, MA
Source: consumeraffairs.com

I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4
I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4X4 to the body shop and it has been stuck there for about 4 weeks trying to get parts to repair it from Nissan. I called Consumer Affairs and it was referred to Regional Consumer Affairs, but nothing has been done to resolve my problem. I cant reach anyone by phone that can help me and I really need to get my truck repaired and out of the body shop. Can someone please help me? My body shop is unable to obtain Nissan parts for repair.
Published: March 19, 2012
Wyman of Ada, OK
Source: consumeraffairs.com

I acquired my 2015 Rouge SL (premium package) this Spring. It has now has 3
I acquired my 2015 Rouge SL (premium package) this Spring. It has now has 3,000 miles on it and it has been in the Nissan shop for a new computer system and a new transmission thus far. It was in the dealership shop from May 27th -June 18th. I was told my new transmission was on back order until mid July. When I requested that they then needed to take back my new car and exchange it for a new one because they have had it for over 30 days, Nissan mysteriously bumped up my car in line and it was completed on the 18th of June making it only 22 days. I requested that they replace my car as it is obviously compromised and defective. It is not running at 3,000 miles. How am I to expect it to run at 70,000 miles? They said no. I then requested a 150,000 mile bumper to bumper extended warranty to ensure it would continue to run. They again said no but offered a 100,000 mile warranty that only covered the transmission, not the defective computer system, etc.. Again I say how can I count on my car to run at 70,000 or even 50,000 miles when it doesnt run at 3,000? There are multiple things wrong with this car, including the extremely expensive computer system that they are not addressing. The Nissan Corp has been extremely difficult to work with and they refuse to take back their defective product or stand behind the product.
Published: June 26, 2015
Jessica of Eden Prairie, MN
Source: consumeraffairs.com

I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my
I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my Xterra in to be serviced as a preventative measure since I was recently informed of a radiator/transmission problem with the Xterra, Pathfinder and Frontier models 2005-2010. After speaking with my neighbor who also has a 2006 Xterra and replaced his radiator; I decided to have my radiator replaced as well (even though I experienced no problems with it) just so I could prevent any infusion of coolant into the transmission.Much to my surprise Nick called me with the bad news that damage was already done & would cost $6,800 to replace the radiator, transmission and fluids. This also included labor costs. Being fearful of a potential problem I did not want to wait 2 weeks for both the arrival of a new transmission & the mechanics return from vacation; I chose to take the vehicle to another shop. At shop #2 the mechanic informed me there was nothing wrong with the transmission and could not see what the mechanic at Nissan (Greg) claimed to have found; e.g. leakage of coolant and lots of rust in the transmission and on the fluid stick. He did however, find a petroleum based substance in the radiator and was his opinion that oil was placed in the coolant.Upon having the radiator flushed & bypassed from the coolant entering the transmission, replacing the thermostat & radiator cap (due to damage of the rubber seals from the oil) the cost was $677.84 with labor included; an expense I should never have had to endure. On Nov. 8, 2017 I spoke with Jack **, MGR and shared the findings of the 2nd mechanic. In a nutshell he basically told me he could not help me and stood by his mechanic’s findings. He went on to say “Sorry for your loss” and “If the vehicle was running good at this time he recommended that I sell it”. I have always trusted Nissan to provide excellent care and stand by their products. I have had my vehicle serviced only with Nissan for the past 11 yrs; with Montrose Nissan for the past 7 years. I am sorry to say “they have certainly dropped the ball this time” and me being the loyal compliant customer will not be returning from this point on.
Published: November 12, 2017
Laura of Montrose, CO
Source: consumeraffairs.com

Sucks and will never buy another Nissan for the rest of my living life. Bad
Sucks and will never buy another Nissan for the rest of my living life. Bad experience from customer service to corporate office. This all started when I took my Nissan to my local Nissan dealer and nothing is ever cover under warranty meanwhile I have warranty for the next 10 years or 100 mile bumper to bumper that I bought through Nissan themselves. My car is 2 years old with 25,000 miles and my headlights are starting to peel which means The car is very hard to drive at night time. Sometimes I feel that I might get into a car accident and Nissan did nothing for me. They just say, “Sorry you’re screwed. If you want new headlights you have to pay out-of-pocket.” Always trying to make the customer pay. My question is what kind of products are theyre making that does not even last two years? That’s the problem. My case number is **. P.S. Denis Le Vot sir with all respect your company needs to make better products and treat better the customers because you just lost one of them. Maybe it’s not gonna hurt anything but is not going to hurt me anymore. Thanks.
Published: November 14, 2018
Javier of Miami, FL
Source: consumeraffairs.com

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent
I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the Transfer Case had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.
Published: February 13, 2012
Patricia of Rancho Cucamonga, CA
Source: consumeraffairs.com

My husband and I leased a Nissan Rogue as a second car for him to drive bac
My husband and I leased a Nissan Rogue as a second car for him to drive back and forth to dialysis. We choose Nissan because of a very good lease program available to us. This was our first experience with a Nissan vehicle but not a lease program. 14 months in the lease, my husband passed. I called Nissan numerous time to work out a deal to get released from the Nissan and lease program. The penalty to get out of the lease is full payment of the lease minus one payment. Much to my surprise there is no death penalty in the lease agreement and basically I am stuck with the car and lease. I explained my hardship on not needing 2 vehicles with no longer having my husbands income, no longer having a need for a second car, no longer needing to make vehicle insurance payments or license payments. Needless to say, how disappointed I am with Nissan to not honor a death of a spouse or hardship. I have been very vocal on my disappointment of Nissans treatment and their lack of sympathy of my husbands passing. This was my first and last time I will ever purchase a Nissan vehicle.
Published: December 1, 2018
M. of Davenport, IA
Source: consumeraffairs.com

Fluctuating Prices. No 2 Nissan dealers will quote the same price on a part
Fluctuating Prices. No 2 Nissan dealers will quote the same price on a part. They vary between 2 and 400 bucks!!
Published: March 21, 2014
Terry of Upper Marlboro, MD
Source: consumeraffairs.com

My airbag light came on and my passenger air bag indicator showed off. I to
My airbag light came on and my passenger air bag indicator showed off. I took to my local mechanic who told me there was a voluntary recall P8242 and therefore I needed to go to a dealership since this was covered under warranty. I took my vehicle to Haldeman Nissan in Hamilton NJ and was told it was not covered due to the wrong vin #. I should call Nissan consumer affairs. I was told someone would be back to me by end of day next day. That morning after supplying all information including quote of 4911.52 from dealership to repair (lined up exactly to recall repair) told nothing they could do since wrong vin #. I consider this not standing behind their product. A known issue and they will not fix a vehicle with approximately 60k miles. Last Nissan I will purchase. Also told by mechanic transfer case leaking and due to rust on my rotors they should be replaced. A small amount of rust accumulated since I had been on vacation and car was not used. Felt like they were trying to pull a fast one. Back to Ford/Mazda for me.
Published: October 23, 2015
jeanne of Allentown , NJ
Source: consumeraffairs.com

Purchased my first new vehicle, Nissan Frontier SV 4x4 Crew Cab. So far I h
Purchased my first new vehicle, Nissan Frontier SV 4x4 Crew Cab. So far I have had 3 problems, Nissan has only covered one. I feel like instead of driving around in a new truck, I am driving a big, junk box now. Thanks so much for that feeling! No hole drilled for air conditioner drain. Water leaked all over the interior and blew out of every vent. Nissan fixed this. The paint on the rear wheel wells is literally falling off after 5,000 miles. After several frustrating attempts Nissan refuses to fix this, claiming it is environmental. The dealer even told me this is a design flaw that Nissan is not owning up to. The rear sonar now no longer works @ 8,000 miles. Nissan has basically told me No several times to the paint, claiming its environmental. I live on a normal street, happened at 5000 miles, none of the other cars on my street have this issue! I am at the end of my wits. I feel like not only do I not have a new car, but that Nissan stole $28,000.00 for me. If money were not an issue, Id dump this vehicle for a Chevy ASAP.
Published: July 7, 2015
Michael of Tully, NY
Source: consumeraffairs.com

The 2008 Nissan Rogue is only 2 years old and the battery went bad leaving
The 2008 Nissan Rogue is only 2 years old and the battery went bad leaving me stranded. I was told that the battery is only warrantied for 1 year. Really only 1 year? I had to pay $132.00 at a Sears store to have a new battery installed, but this battery is warrantied for 6 years. I bought a brand new car so I wouldnt have these problems. If Nissan is going to use such below average parts, I should have bought a different car brand, especially since the warranty is so limited. I should have stayed with a Chevy!
Published: September 24, 2012
Tina of Coplay, PA
Source: consumeraffairs.com

We purchased our family dream car and recently noticed an issue. Online I r
We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.
Published: March 6, 2018
Angela of Lithia Springs, GA
Source: consumeraffairs.com

I own a 2005 Armada and the liftgate and rear window has not worked in seve
I own a 2005 Armada and the liftgate and rear window has not worked in several years. I thought it was just my SUV. But after reading about others with the same problem, it must be a flaw in the parts. It concerns me because it can become a safety issue. Has anyone looked at a recall on this issue?
Published: January 24, 2013
Marcia of 91763, ca
Source: consumeraffairs.com

I needed a part for my Nissan Versa that was on national back order. For al
I needed a part for my Nissan Versa that was on national back order. For almost 3 weeks West Hills Nissan in Moon Township, PA and Nissan North America treated my problem with no care and refused to give me a used car or a rental car. After talking to about a half dozen people and complaining they got some guy named Angelo from Nissan Corporate to help me. He told me Nissan parts often go on national back order and this was a common thing. He said it was too bad I didnt rent a car because he would have reimbursed me - although I was told they wouldnt when this nightmare started. Emails sent to the president of customer quality - Brad Thacker went unanswered. Ill never walk into another Nissan dealership again.
Published: August 1, 2013
Jim of Imperial, PA
Source: consumeraffairs.com

We purchased this Frontier SV 4X4 King Cab new in 2011. Other than standard
We purchased this Frontier SV 4X4 King Cab new in 2011. Other than standard maintenance there have been no issues. I change the oil every 5 to 6,000 miles. It might use a half quart of oil in that time. We tow with it occasionally, We haul Mulch. The truck has 78,000 miles on it. I can not complain. I would purchase another one if I could get it with a manual transmission.
Published: August 26, 2018
Michael of Taylors, SC
Source: consumeraffairs.com

My Nissan runs good and its been good to me because its easy to drive and w
My Nissan runs good and its been good to me because its easy to drive and wastes less gas. But the headlights look weird and I think different lights might make it look better. I also think thats a small car but with so much space use. It still great and I love it so much!!!
Published: June 15, 2018
Lidia of Delano, CA
Source: consumeraffairs.com

I bought a 2016 Nissan Maxima on May 10, 2016. Three weeks later I hit a de
I bought a 2016 Nissan Maxima on May 10, 2016. Three weeks later I hit a deer with the car. Three months later I am still waiting to have the car fixed. Apparently the problem has been a wire harness that affected the airbags and seatbelts. Nissan is taking their sweet time getting the wire harnesses to Valley Nissan to start with. Now my insurance adjuster told me that Valley Nissan had gotten the wire harnesses for the car two weeks ago and they have not bothered to put them in yet. I am still waiting on Valley Nissan to fix it. I am still three months later waiting for this car to be fixed and daily I get the normal response that Ill be getting the car the next day but never do. I will never ever buy a Nissan product from Valley Nissan nor will I ever buy a Nissan product.
Published: August 8, 2016
Shawn of Waynesboro, VA
Source: consumeraffairs.com

Keep calling the Consumer Affair for 2 weeks, each time they said a special
Keep calling the Consumer Affair for 2 weeks, each time they said a specialist will call you. Again they said they called but I was not available. Left a voicemail. If someone calls it will show on my phone. One more time they put me on hold and connected me to the specialist but this time it asked me to leave a phone number, and case number etc. What I am dealing with?
Published: May 16, 2015
naveen of Esmont, VA
Source: consumeraffairs.com

About a month ago I noticed the A/C on my Nissan Livina was having issues c
About a month ago I noticed the A/C on my Nissan Livina was having issues cooling the cabin and that the temp was not as cold as it used to. I know this because I rarely use the number 3 setting and never use the number 4 fan level of the blower. I had to Despite how high the setting was the air was not as cold as its supposed to be. My wife even noticed that the air was somewhat humid instead of crisp and cool. I figured it just needed cleaning. I was planning to have that done on its next scheduled check up which was only a couple of more weeks.About a week later, I noticed a dark stain on the front passenger carpet. I thought someone must have stepped on an oil stain and accidentally smeared it on the carpet. When I tried to check and see what it was, it was cold to the touch. I immediately removed the carpeting and noticed there was a small pool of water collecting on the floor. I tried to crank up the air conditioner and noticed that water was dripping from under the passenger side dashboard. I tried to look for the leak and had difficulty finding it. Thats when I decided to bring my car to a local A/C shop to have it checked.When I got to shop, I explained what was going on and the repairman assured me that the drainage just needed some cleaning. He said that the procedure was required pumping compressed air through the drainage to clear the blockage. As the repairman was going about the process, he had a difficult time locating the drainage as he was not really familiar with the make of my car. When he finally found where it was, he said that he cant clean it without taking the dash apart. At that point, I became iffy and decided not to push through with the repair, instead, take it to the dealership to get a better assessment of the problem.The following day, I went to Nissan to have it checked. By noon time, I realized my worst fear and they said that the evaporator is leaking and needed to be replaced. They estimated that the repair would entail replacing the evaporator and some other valves. The total damage was about $1,000. The service attendant was kind enough to get me a discount for the parts and labor and got about $100 off. I got my car back the following day and the air conditioner was good as new - it even had a new car smell to it. I love Nissans service and I will not consider looking at any third party repair outfit again. Im going with the professionals, even if the price point is a little bit higher than the rest. Thanks Nissan.
Published: May 24, 2016
Herbert of Quezon City, Other
Source: consumeraffairs.com

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed
The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a nights stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissans sake it is not as that is obvious discrimination.
Published: April 17, 2013
Elizabeth of Austin, TX
Source: consumeraffairs.com

My dad bought me my first car back in 2016. It was a pre-owned 2012 Versa s
My dad bought me my first car back in 2016. It was a pre-owned 2012 Versa straight from the dealership with about 60K miles. For the first two years it was great. In fact the best thing this car can offer is the fuel economy. But would I recommend it? NO. The car is extremely light, the doors sound like cheap hollow metal, doesnt even come with sun visor mirrors for Petes sake. You WILL feel unsafe in this car. Fast forward to 90K miles and the car started showing problems accelerating, the air conditioning would blow hot air EVERY 3-4 months (have gotten it fixed about 5 times now). Now that Im on about 103K miles the front dash starts violently rattling when parked, and the worst part, I cannot go faster than 60MPH without the car wobbling side to side and feeling as if the wheels are going to pop off. Since as long as I can remember getting the car it has always has the check engine light on AND the tire pressure light (despite inspecting, rotating and replacing tires, it just comes back on) and the check engine does go away after a service and then lights up immediately after. So, Nissan, IS THERE A RECALL OR WHAT! There have been lawsuits and a class action settlement open for CVT transmission problems, yet when I went TODAY to the dealership they said they dont have an open recall and I would have to pay it all out of pocket then handle it with the company for reimbursement or possibly an offer to get the car back. How about no? I will not be paying $5,000 to then SEE if Nissan will deal with the issue. The car isnt even worth 5 grand!!!
Published: January 9, 2020
Laura of Miami, FL
Source: consumeraffairs.com

How can the government say rear end crashes will be helped by the very tech
How can the government say rear end crashes will be helped by the very technology that will cause them on the other end? Our 2018 Rogue suddenly started braking, with no reason!! We bought it just a month ago. Was driving 30 mph on a neighborhood road. The car made a loud grinding sound and suddenly stopped dead still. No cars in front or back. No metal plates in the road (I’ve heard things like that, or railroad tracks, even small birds, etc. will trigger the faulty sensor and cause the brakes to engage!). This is a known issue. And is very dangerous and could be deadly. The dealership says they have received no information on this from Nissan, although we have found bulletins issued several times and have printed them out. People will be killed because of this bad technology.
Published: September 7, 2018
Marsha of Lubbock, TX
Source: consumeraffairs.com

I bought a Nissan Rogue in 2012 brand new. Three years later my transmissio
I bought a Nissan Rogue in 2012 brand new. Three years later my transmission goes bad, because Im over 60,000 miles Nissan will not replace my transmission. Im very upset with them. I expect a brand new car to last longer than that especially when I still have payments.
Published: September 17, 2015
Crystal of Heathsville, VA
Source: consumeraffairs.com

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my si
Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, its on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. Im a 67-year old woman who lives off SSI in Vegas. I dont live in Illinois.
Published: December 1, 2011
Dorothy of LAS vegas, NV
Source: consumeraffairs.com

I sign for my daughter to have a new car for college. My daughter had a fla
I sign for my daughter to have a new car for college. My daughter had a flat. I told her to take it to Kia, we bought the Gap Ins. The service dept told her that it was not covered so I told them just to put the spare on. Come to find out there was no spare or kit in the new vehicle. Well I was very upset about that. I should have been told that. Anyway, I call Consumer Affairs to report it, I talk to Bruce and he told me to email him my receipt and he would refund me for a new tire or kit. I emailed Bruce on July 29, 2014 and I have been getting the runaround ever since. Well they just lost a customer for a $106.00 dollars and now Bruce, I will be too busy telling everyone about how Great your customer Service Skills are.
Published: August 12, 2014
Linda of Dallaa , TX
Source: consumeraffairs.com

Nissan of Duarte - I brought in my car to get my USB port checked and stran
Nissan of Duarte - I brought in my car to get my USB port checked and strange noises coming from under the car. When I went to pick up my car, I found a long crack in the windshield. I left the car for a week to get the windshield replaced. When I picked up my car the following week, I was really disappointed. There was a scratch on the windshield by the drivers side. The glass is not OEM glass, much cheaper glass. When I play the radio, the sounds dont resonate as well as before. The seals around the windshield dont look like as good as it should be. The glass looked very dirty/dusty like it was an old windshield lying around. They did some things they believed would make the strange sounds go away, like tightened the emergency brakes and tightened the steering wheel. I absolutely dont like the changes and plus, the strange sound didnt go away. Worst yet, I found out that my seat is broken. It was not broken when I left my car for the windshield replacement. Overall, my experience has been horrible with Nissan and Nissan cars.
Published: August 2, 2016
Sophie of San Gabriel, CA
Source: consumeraffairs.com

I dropped off my car Monday, 8/1 Nissan Service Dept. for replacements &
I dropped off my car Monday, 8/1 Nissan Service Dept. for replacements & repairs that I waited for one month due to my front end collision car accident. I spoke Carrie Service Advisor, Tuesday, 8/2 and she was so nice saying everything is going to be done as we went over the repair list and I told her that I would like to speak to Mark the Tech when I come to pick up my car on Thursday, 8/4. She agreed. I went to the front service desk and asked to speak to Mark. Carrie comes instead with an attitude like what is it. She says he’s helping someone. I told her I would wait for him (My insurance company Hartford paid them to do the repairs and the extension repairs).I had to ask for alignment after they said everything was repaired. So only then did they notice the R/F camber and FRT Cross Camber was damage. Mark told me that he took it out for a ride and he thought it was ok instead of performing an alignment. Back to Carrie, she walked me out to my car and I asked her about the replacement on the driver seat belt which has too much slack and not enough tension. She said they replaced it but it turns out to have the very same problem as when I took it in to be exchanged. Carrie and I both sat in the driver seat and it wouldn’t lock. So Carrie gets a Tech and he sits in the seat and it doesnt work for him either. It wouldnt lock with even a rapid pull, and the new repair order said “new belt works fine” (I don’t think it was replaced – same problem).So the Tech says to me that the original manufacturer belt should never have locked, only the passenger side does for Child Seats (I couldn’t believe he said that to me. No one puts young toddler in passenger seat). Then the Tech says to me, “Believe me if you ever get in another accident the belt will work”. This statement to me is NOT ACCEPTABLE nor does it make me feel any BETTER. Why is it that the passenger seat locks and that was replaced the same time as the drivers seatbelt. So end result is that my seatbelt is no different than when I dropped the car off on Monday, 8/1 to be replaced as promised. I believe Nissan is putting my life in danger. I do not feel protected. The tech said to me that I need to get over the fear from my car accident.I explained to Carrie and the Tech that I don’t feel secure or safe without the seat locking. So Carrie says to me to call 1-800- Nissan. And Carrie and the Tech walked away from my car. As I began to drive off the parking lot with amazement, the Tech ran out with a flyer explaining Seat Belt Function Stationary Check. It reads: Grasp the shoulder webbing and pull forward quickly. The retractor should LOCK and prevent the belt from extending further. And this action new happened.I went home and I called another car dealership and they said it should lock at least when I bend forward. Can you please HELP me - is this a faulty seatbelt and I would just like to talk to the tech Mark who did the work on my car accident. I have some questions & concerns about my alignment. I was to get a 4 wheel full alignment and they did a Thrust Angle Alignment, is that partial or full alignment. I would like a print out of the alignment before and after to see the results. I need to know if my car frame is ok. I asked for copies of the paperwork that I signed and the person at the service desk wouldnt do it me. They gave me the GUEST COPY. I would like copies for my Insurance Records.
Published: August 6, 2016
Margaret of Henderson, CO
Source: consumeraffairs.com

Went to a local Nissan to buy a car. The salesman went out of his way to he
Went to a local Nissan to buy a car. The salesman went out of his way to help me. I told them upfront that I had a bankruptcy on my credit report. Was told no problem. They wanted to put me in a 2016 Sentra. We finally agreed on the price, and I had a co-signer with a very high credit score that was going to sign for me. On the phone was told there would be no problem that payments would be where I wanted them. Left work early again for the second time thinking I was going to walk away with a car. When salesman came out I could tell something was wrong. He told me that they could not get Nissan Financial to move one bit. If that is way the financial dept is going to be they need to remove bankruptcy ok from the Nissan ad. Walked away devastated with the financial dept of Nissan, so now Im taking my business somewhere else. They lost a sale on this one.
Published: August 13, 2016
Patty of Elizabethton, TN
Source: consumeraffairs.com

Enzo Ferrari described Nissan 300ZX Convertible as the sexiest car ever bui
Enzo Ferrari described Nissan 300ZX Convertible as the sexiest car ever built. He was correct in his description. This was the Super Car of the 90s with the various standard features that the vehicle has. You have to see one to believe it, remembering that it is now 25 years old.
Published: May 4, 2018
Patrick of Parker, Colorado
Source: consumeraffairs.com

I have been trying to make my monthly payment my Visa card. Apparently, the
I have been trying to make my monthly payment my Visa card. Apparently, the third party vendor that Nissan uses for collection DOES NOT accept a credit card as a method of payment in California, New York, Connecticut and other states. Why is Nissan using this Mickey Mouse third party vendor for collecting payments? Now my credit will be affected because of non-payment??? I am trying to make my payment but Nissan/BillMatrix will not accept my payment because BillMatrix does not accept credit cards in California! I have look through the papers I signed when I bought my Altima Coupe. Nowhere in the paperwork does it indicate that I cannot use a credit card to make a payment! Now whats wrong with that?
Published: April 30, 2014
Dennis of Daly City, CA
Source: consumeraffairs.com

Some of you may know, but most of you may not, that I purchased a Nissan Al
Some of you may know, but most of you may not, that I purchased a Nissan Altima October of last year. Ive always driven Hondas, but thought Id give something else a try. NEVER AGAIN. Firstly, I purchased from Hoffman Nissan and perhaps that was my first big mistake. The finance department gave me financing and three weeks later I found out I did not qualify for the financing they set me up with. Secondly, I purchased the car contingent upon a rattle in the roof being fixed. The roof still rattles, and Nissan told me that it just is that way. Most recently, three weeks ago, Joe was driving the car home from the gym getting on an on ramp to Route 8 at 25 - 35 miles an hour when the hood flew up and into the windshield, which, thank God did not cause an accident. This caused major damage to both fenders. I first brought the car back to Hoffman Nissan, as there was an active recall for this very thing, but for which my VIN did not qualify. Hoffman told me that it looked like someone left a screwdriver in the hood, and that it was bent. Couldnt it have been bent from FLYING UP ON WHILE IN MOTION?? They then handed me a $2,200 quote to fix it and told me to go through insurance. Long story short, after 2 weeks of conversation with Nissan corporate, they told me today that they will not fix my car and if I wish to have it fixed it will need to go through insurance or out of pocket. I am appalled that Nissan does not want to stand by their manufacturing and fix this issue. Im disgusted with their business practices, and can safely say my experience with both Nissan and Hoffman Nissan in Avon, CT, have been the worst business experiences Ive endured, especially with so much money at stake.
Published: August 13, 2015
Susan of Beacon Falls, CT
Source: consumeraffairs.com

I purchased my Night Armor colored Frontier new in 2011. It wasnt until aft
I purchased my Night Armor colored Frontier new in 2011. It wasnt until after my paint began to flake off the front fender wells, that I researched online and found this to be a long standing problem with Nissan Frontiers. I expected the paint to fade and lose its luster over time but to have the paint just completely flake off is something I wasnt prepared for. The exterior of my truck was detailed on a regular basis that consisted of washing, clay bar, sealant and waxing and yet my paint is flaking off, along with rust in the water channels on the roof. This without a doubt is a manufacturers defect in the paint process or the paint itself that Nissan refuses to acknowledge. Toyota has a similar issue on some of their vehicles but they have gone as far as extending the paint warranty to 14 yrs for all of its customers, kudos Toyota. There is no indication that the problem has been resolved on the 2022 Frontier model... BUYER BEWARE. This is a clear indication why they are losing market share... Nissan has lost me as a repeat customer!!!
Published: September 21, 2021
c of Chester, VA
Source: consumeraffairs.com

I would not have given a one star had the option been available. This is th
I would not have given a one star had the option been available. This is the second vehicle I have financed through NMAC. I had a horrible experience the first time in 2000 and decided to give it another shot. We purchased a 2012 Altima Coupe in April 2012. I have constantly had to call and argue with the reps simply to get my information. I was told I would receive in the mail documents regarding my payments and account information through NMAC. I never received any of this. It is December and I still have only been able to get info regarding my account by calling myself. No communication whatsoever has ever made it to me through the mail. I have requested it many many times for various reasons and still theres nothing.Also, their online payment system is a complete joke. More often than not, it will not accept my card info and I will have to retry at a later date. This has caused my payments to be late more than once. I also never receive my statement notifications by email that the reps have promised would be sent. Also, my rate on my contract from the dealership shows 0.9% and when I look at my account information through Nissan Finance Manager, it shows a 2.9% rate. I wonder who/when that was authorized.I will never finance through NMAC again, possibly never own another Nissan vehicle.
Published: December 12, 2012
Jennifer of , Tx
Source: consumeraffairs.com

I have a 2013 Nissan with about 85,000 miles and was just told I need a new
I have a 2013 Nissan with about 85,000 miles and was just told I need a new transmission. The first issue I had was when the RPMs climbed to almost 7 on the Highway, but the car was hardly moving! Luckily I was able to safely get off an exit and pull over. Stay away from Nissan and their CVT transmissions!!!
Published: May 7, 2018
Tammy of Fairhaven, MA
Source: consumeraffairs.com

Service Department issues-- NEVER AGAIN! My 2008 Rogue showed some weird tr
Service Department issues-- NEVER AGAIN! My 2008 Rogue showed some weird transmission issues on a trip to Virginia on 4 occasions. After some research we learned about a CVT issue with the Nissan transmissions in these autos. Called our service department to report the issue and they took us right away. They acknowledged the transmission issue and related the steps that should be taken 1) schedule and service the transmission 2) a add-on cooler product 3) new transmission. Nissan, as an aside, has increased the warranty on these transmissions from 60,000 to 120,000 miles, acknowledging the issue.I called Nissans consumer affairs department to report the issue and to see if I was a candidate to replace my transmission. My car is used on long journeys often and this CVT issue only happens when the transmission has heated up because of a long journey - 200-300 miles. Once its cooled down, it corrects itself; however, when it happens, one loses all transmission power and acceleration ability. I also wanted Nissan consumer affairs to understand that we use this vehicle on Rt. 95 and we could be killed if we cannot get our car to accelerate.I spoke with 2 different reps who were empathetic, then my last encounter was with someone very rude. It was then I asked for a manager to call and she did. She was pleasant and understanding. I outlined my concern and she and I agreed that if there were any symptoms of the issue again, I would call her immediately and we would address it then. I was satisfied at this juncture and felt comfortable with our agreement. I then received a customer satisfaction survey from Nissan about my service experience. While the team at Hawthorne Nissans service department was nice and helpful, I didnt give Nissan a good customer satisfaction survey because I wasnt satisfied with my vehicles issue.The survey prompted a call from the service director who was concerned about his service departments score and wanted to do a deeper dive on my vehicle problem. I told him at the present time there werent any issues. He said he wanted to replicate the drive so they could experience the problem by taking my car for the weekend and giving it to the errand person and then having the service manager drive it home which is about an hour from the service center. I advised that this short driving would NEVER replicate the issue.Nevertheless, I was agreed and dropped my car off with the understanding that I would need a loaner vehicle. They hesitated but agreed. I stopped after work and picked up the loaner which had just over a quarter of a tank of gas and was given strict instructions that I must return it with exactly the same amount of gas. Ok. Then as I sat in the drivers seat they said, oh by the way, the passengers side door doesnt work.I took the loaner and parked it in my driveway. It was of no use to me without an operating passenger door. This is when my husband got involved. First thing Monday I called about my car and was told they couldnt find anything which I knew would be the case. I told them Id be in to get it. This was after my husband called and addressed the broken SERVICE department loaner issue with the director who seemed nonplussed about the entire situation.The story gets better because my car tire light was on when I got into my car. Remember the Service manager drove my car and I was appalled that he couldnt put a tire gauge on it and see if it needed air. What kind of service is that? Oh, and I had to throw away the lunch garbage that someone left in my vehicle too. Last, I learned that my car had been sitting in the service department parking lot the entire weekend.We did call back consumer affairs and reported the incident. My husband did re-engage with the service director who basically blew him off with an Oh well. This was after he told him never again would we service our car with Nissan or buy another Nissan vehicle. I pray that this transmission issue doesnt arise again and we arent killed on the highway. Im hoping to be rid of this car before anything else happens.
Published: August 4, 2014
Cindy of Hawthorne, NJ
Source: consumeraffairs.com

I purchased brand new Versa Note in August 2014, from the beginning the car
I purchased brand new Versa Note in August 2014, from the beginning the car was acting strangely - turning signal didnt work properly, the car was wavering on the road, made all weird cracking sounds and after every long ride, burning smell was coming out from left and rights tires. I brought it to Nissan services, but they couldnt determine the problem. I dont know anything about the cars, but can tell that eventually part of the axle was changed. Two weeks later I was driving back to Nissan with emergency lights on. Car was shaking so badly that I couldnt keep it in one lane. Once they took it on a test drive the wheel fell off!!! And they had to evacuate my car!! No one knows what was the problem, but they decided to replace the whole axle. Thanks God I didnt take a freeway that morning when I was bringing my car to a dealership! I am not satisfied!! I am pissed!! I am upset!! I purchased a new car, because I believed it would give me a sense of safety and security. But actually I got a lemon instead!! Mine and my kids life was put in danger! The car has a bit more than 5.000 miles on it, I am so caring with it, but it is bad. I am afraid to drive it now, even when it is being fixed, one week ago the wheel came off (which I doubt happens on a regular bases), how can I know that one week from now the roof will not be blown away or the car will not explode, or something else!!And another thing - when I cancelled some of my Christmas plans and was ready to go to pick up my car, Nissan representative called me and left a voice mail, saying: Oh, the car is not ready yet, I forgot to tell you that while we were fixing the axle we scratched the bumper... It sounded like they forgot to fill up the tank! I dont know if they are the one who responsible for the wheel falling off (because 2 weeks before it happened they were replacing the bolt) or Nissan just makes lemons, but I want this crap to be resolved! I have never heard or been in such a ridiculous and at the same time stupid and banal situation! I am going to talk to a lawyer. I want you to replace my car, return my money or other options. But I dont want to have any business with your company anymore. It is a big name, but a thin quality level.
Published: December 27, 2014
Anya of Woodland Hills, CA
Source: consumeraffairs.com

I purchased a 2017 Nissan Rogue on February 19. On February 28th, while sto
I purchased a 2017 Nissan Rogue on February 19. On February 28th, while stopped in traffic, I was rear-ended by a distracted driver who was also speeding. The crash threw me into the car in front of me, who was stopped as well. Over $10,000 in damage. My vehicle has been held up since March 3rd due to two parts on National back order at Nissan. As of today, there is no release date and none is even expected until the end of April (was previously told April 4th). Calls to Nissan have yielded no results, Ive only been told that they cannot give me a release date. In the meantime, I will have made 2 car payments (or more) on a brand new car that I cannot drive. I actually should have known. It took almost a year to the get the parts for the recall on my 2014 Nissan Sentra when the recall was happening. It is very frustrating and the lack of assistance upon calling Nissan directly is frustrating.
Published: March 31, 2017
Lori of Hermon, ME
Source: consumeraffairs.com

I recently filed a claim for my 2008 Nissan Rogue. On 1/6/14, my driver sid
I recently filed a claim for my 2008 Nissan Rogue. On 1/6/14, my driver side door would not open from the outside. On 1/8/14, my passenger door would not open from the outside. On 1/17/14, my driver door now does not open from the inside. I was contacted by the Regional office after my initial complaint and was completely offended by the implication that I was reaching out for financial assistance as if I was not financially capable of paying for the repairs to my doors. My complaint is not for financial assistance but for Nissan to take responsibility for using cheap and unreliable door actuators on the 2008 Nissan Rogue. The parts used are not capable of withstanding cold temperatures and stop working as a result of the weather. That is not my fault nor should it be my responsibility. Nissan needs to own up for this mistake and pay for the repairs on my vehicle. This has been a huge inconvenience to climb over the middle console from the passenger side just to drive my car. I am totally dissatisfied and at this point I would never purchase or recommend another Nissan vehicle as long as I live. This is not a request for financial assistance. Nissan is totally aware of this ongoing issue and needs to own up to it and provide more reliable parts for its cars. I wasted $128 at Lynnes Nissan to confirm that my doors would not open. They told me the repairs would cost $800-$1000 which is ridiculous for a part that only costs $26. I am not a happy customer and demand answers now.
Published: January 20, 2014
Victoria of East Orange, NJ
Source: consumeraffairs.com

If your E-ZPASS does not get recognized by a toll plaza NMAC will get the b
If your E-ZPASS does not get recognized by a toll plaza NMAC will get the bill and automatically pay fees and penalties and charge you without notification, plus their surcharge on top. You will not be able to contest the toll or penalties since you are not the owner and will not be notified until after-the-fact. And their customer service people will overtalk you on the phone and shut you down. Very RUDE! Do not get a Nissan lease, its a scam!
Published: February 14, 2019
Dwight of Rockville, MD
Source: consumeraffairs.com

Bought brand new 2015 Nissan Rouge. My tail light has been repaired 3 times
Bought brand new 2015 Nissan Rouge. My tail light has been repaired 3 times due to condensation and currently not fix costing me gas, time, and unwanted mileage. Each time I have to take it to the Nissan Dealership, currently around 357 miles put on going back and forth. File complaint asking them buy back suv or replace SUV, and they said no and set up appointment number 4. If I wanted a problem SUV I would of bought a used one, since lemon law requires 4 attempts to fix it. I cant do anything but put up with the lies they have told me, therefore for all the stress, time, gas, money and mileage I give Nissan a negative 0. Will never buy another Nissan. Since I cant submit this without a star being check I will check 1, but I stand by my negative zero
Published: November 5, 2015
Laverne Dweller of Danville, VA
Source: consumeraffairs.com

Since I purchased my car, the tires will not stay inflated. I have to add a
Since I purchased my car, the tires will not stay inflated. I have to add air, every week. There is vibration when I exceed 60 mph. The Sun Roof sometimes works, and sometimes when it closes it sounds like the glass is going to break. The passenger side window sounds the same way. Ive taken my car into the dealership at least 10 times since I purchased it. They do nothing about the tires. They find nothing wrong with the car when they test drive it to feel the vibration (on the local streets). As if I dont know at the age of 49 whether a brand new car should have vibration. The passenger side front window motor has now been replaced. On my way back from a customers - 2-hour drive - my air conditioner stopped working. It was only 97 degrees outside. Finally by mid-day the next day it started working again. Took it to Nissan. They couldnt find anything wrong. My drive is 10 mile drive across town (30 mins one way) to get to the Nissan dealership. They would not give me a discount on an oil change, a car to drive, or offered me anything. After 10 visits in 1 1/2. I reached out to the home office. They agreed to do a lemon review. As I suspected, they say they do not feel it is a lemon. Brand new car, $500 a month I pay to go into the dealership at least every other month. Currently sitting at 30,000 miles. I put air in my tire on Monday - 33 lbs. Today it shows 29 lbs. 5 days. Ive had my Toyota since 2001 and had to take it in to get the computer fixed at 140,000 miles. $350. Other than that, normal wear/tear. Its still running fine pushing 200k miles. The best part, Action Nissan, offered to put me into a new Nissan. At an inflated cost - $600 doc fee, $19k on my trade (which I owe $22k and at the time they were selling them for $25k - which I sent them pics of the ads) and they wanted me to pay $38-35k for the new one when they were running ads offering them at a price of $25,600 which I also showed them pictures of. I had a crappy car and have a very demanding sales job. I need reliable transportation. I have been inconvenienced 10 times - because each time Ive had to leave my car over night. I do not have a second vehicle as my child drives the Toyota now. They would not discount an oil change and wanted to screw me over by trying to get me to pay about $10k more for a new car. I told them I would not even consider a new car if the Nissan that I have worked. I keep cars until they hit about 150k mileage. So not only would I be upside down in my car, but they want to overcharge me for the new one. (Im in finance - I ran the numbers). Action Nissan sucks, Nissan Corporation sucks. 1st time owning a Nissan. LAST time owning a Nissan. They dont stand behind their cars, they have terrible customer service, and then they try to screw over their customers. I will be getting rid of my Nissan soon. I will continue to spread the word to my friends and family to NEVER own a Nissan. 1200 people will know.
Published: July 14, 2017
Melissa of Hermitage, TN
Source: consumeraffairs.com

Right After my accident when the brakes locked up and gave out on me while
Right After my accident when the brakes locked up and gave out on me while going over an on ramp close to I-80. While in My 2017 NISSAN Rogue Sport while driving through Sacramento Ca. After the accident, I called Nissan Finance and Total Loss Recovery and explain to them that Nissan Momentum advice me to close out of my AAA INSURANCE in the month of May 2018 of last year and they would deal with my car INSURANCE for me. After Explain and doing so a few mins on the phone with a live rep that told me to take it up with the Momentum dealer himself Who so called sold me the car. I Explain to the rep on the on the other end of the phone that they shut down Fairfield Momentum cars dealership due to business financial problems. On top of all that 7 days later I finally get a call back from a lady rep from Nissan Consumer Affair. When talking about my car accident she start yelling and acting way very unprofessional yelling, I am closing the case for good, right after I told her Nissan Fairfield has closed down due to business problems. Can someone please help.
Published: January 9, 2019
marcus of Sacramento, CA
Source: consumeraffairs.com

I purchased a 2012 Nissan Sentra 2 years ago and I didnt mind the high inte
I purchased a 2012 Nissan Sentra 2 years ago and I didnt mind the high interest rate and payments because I thought Nissan made reliable vehicles. WRONG. My transmission now needs to be replaced at 85k miles! Not okay! Id chalk it up to bad luck if it were just me having this issue but Ive found countless reviews complaining of the same issue with the CVT transmissions in all Nissan models. Nissan doubled the warranty on the older models due to a lawsuit for their cheap faulty transmission, you think theyd resolve the issue but NOPE! The repairs are going to cost me $3400 and Nissan refuses to help. Awful cars and awful service. If its not too late, do NOT buy Nissan. Look into Hondas or Toyotas. Ill never buy another Nissan again.
Published: November 10, 2015
Kaylee of Tracy, CA
Source: consumeraffairs.com

I have been a heavily vested customer of the Nissan Product since 2005, bei
I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.
Published: October 2, 2018
Kemple of Orlando, FL
Source: consumeraffairs.com

Murano - Well when I purchased car I was looking on the invoice. They had c
Murano - Well when I purchased car I was looking on the invoice. They had charged me with pin strips on car but it was no pin strips. Had to call them about that to tell them and have them put them on. Then I was paying my taxes on car found out they had it put in system a higher price model that is when I noticed that they forgot to put the letter on the car what it is, s, sl or whatever. I would appreciate if I could have that on my car sent. I pay for it would you please let me know about taking care of this. I called the Five star Nissan 8436658467 just got the runaround for one person to the other. How would you like transfer from this one to another. Thanks if you could take care of this matter.
Published: January 30, 2017
Margie of Florence, SC
Source: consumeraffairs.com

Awful. My 23 yr old daughter leased a car. She passed away suddenly. No com
Awful. My 23 yr old daughter leased a car. She passed away suddenly. No compassion, no sympathy, just money hungry even when I asked to pay off lease wanted to hit me with more fees. One year later after 3 death certificates have been sent as proof they still call my house to speak to my daughter. Disgusting company. Will never deal with Nissan again. Total classless corporation and no one has the balls to call me back.
Published: September 10, 2020
Ronald of Colonia, NJ
Source: consumeraffairs.com

Faulty issues with new Kicks. I have been purchasing Nissan since 1985. Thi
Faulty issues with new Kicks. I have been purchasing Nissan since 1985. This was to be my very first lease ever. I wanted 2018 model. Universal City was the closest and had several cars. I got my Kicks SR. The model I test drove had 80 mls on it and was filthy. I asked the rep if this was a floor model. He avoided the question and said it will be cleaned up. Enamored I went ahead with the purchase. The salesman let me inspect the car in the garage. It seemed to have been cleaned, but when I came home I noticed not only it was dirty but had scuff marks on it, the back light was scratched and missing a flashlight in the tool kit.I cleaned the car myself in my garage. Since it was a lease I became leery and wrote a letter to the manager Steve ** and was completely ignored, zero reply. 3 days later I got a warning flashing on the car UNAVAILABLE FRONT RADAR OBSTRUCTION. Same happened again next day. So I took it to dealer. While the car was being inspected, I went to see Steve the manager, who did not appear, was busy. Sia, an assistant manager came to see me. I told him of my dirty car, he said he will detail it and look into missing tool. The next day my car was returned. The explanation on warning was the front sensor was dirty. Scuffs and scratches were gone.. No answer on missing tool. Again, the only reason I am wary because this is a lease, has to be returned and I dont want to be responsible for missing tool. Still I was happy, satisfied.However the warning sign came back. I work, so had to bring the car a couple of days later. This time they kept the car for 5 days to replace the sensor. I asked to be compensated, like a tank of gas, they declined. The service manager finally told me that the car doesnt come with a flashlight. The spot is made for other models that do? Although it doesnt make sense, this is the highest model of Kicks, I am leaving that alone. Once more I said perhaps this is the end. To no avail.Now my dashboard is buzzing, as if I am driving a clunker. Cannot hear music. So today, back to service. I am completely disappointed and have zero confidence in Nissan. I will have no choice but to consult an attorney if anything else happens. Unfortunately only now I begun reading reviews on Nissans and see that there are many complaints on sensors, transmissions and audio systems. Yet I love my car. I am heartbroken.
Published: April 30, 2019
Anahit of Panorama City, CA
Source: consumeraffairs.com

I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Ni
I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Nissan Juke because, at the time, it seemed like the perfect balance of practicality and aesthetics for a car under 25k. About 1 year into ownership, the car began to lose its ability to retain a battery charge. Several times the car needed a jump start. I took it into the dealership, and was told the battery was faulty -- hard to believe for a car just 1-year off the lot. I changed the batter per the dealerships recommendations. At about 68,000 miles, I take in the car to get checked out because of a rattling noise coming from the engine. A diagnostic was run, and I was told that I would be looking at a $2500 repair to replace and/or repair the timing chain, which, according to the tech, I should do sometime soon. At 70,000 miles, the vehicle completely stalls out while driving and eventually decelerates to a complete stop. The car no longer started, and I had to have it towed to the dealership. Now, the Nissan dealership is telling me that I need a completely new engine because there was damage caused by the timing-chain, which end up costing nearly $10,000. Ive since then learned that there are countless other Nissan Juke owners that have had the exact same thing happen to them. Not surprisingly, a class-action lawsuit has been filed against Nissan on the exact same issue. I need information regarding becoming a part of a class-action lawsuit filed against Nissan for failure to disclose knowledge about a faulty timing-chain design, and subsequent failure to issue a necessary recall on the model to repair the defect.
Published: February 7, 2014
Juan of Morgan Hill, CA
Source: consumeraffairs.com

We ended our lease with Nissan through NMAC and had a balance due on our mi
We ended our lease with Nissan through NMAC and had a balance due on our mileage. When we turned it in we bought TWO NEW ROGUES. Since we send monthly payments toward the balance on the lease instead of paying it all at once, they notified the credit bureau saying we did not pay the balance! We are paying them for three cars! Also, when we bought the cars they did not clean them meaning there is residue on the windows where the stickers were. Not even one follow up call, no notices for check ups. Really lousy customer service AFTER you close the deal. Totally disappointed. Cars run fine, the way they treat people is the problem. We will not buy from Nissan again.
Published: January 23, 2016
Donna of Concord, NH
Source: consumeraffairs.com

Do not ever deal with Nissan, they are ripping people off, this will be my
Do not ever deal with Nissan, they are ripping people off, this will be my last time doing business with them, $400 for scratches and dents and the car is almost brand new, garage kept and never been touched. And they have the worst customer service ever.
Published: March 27, 2018
Abraam of Mechanicsburg, PA
Source: consumeraffairs.com

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie
Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... Its the timing chain. Nissan consumer affairs feels like theyre doing me a favor by covering ONLY the parts for this ($485.00) and Im suppose to fork over the remaining $1200.00 for labor. Really Nissan?They say my car is out of warranty. This has absolutely nothing to do with warranty. First, my car has had top notch maintenance with documented proof at the dealership. Second, the elephant in the room is the fact that Nissan refuses to take responsibility that this is a premature failure of the timing chain they put in 56,000 miles ago. This will be the first and last Nissan I ever purchase. How sad, a multi-million dollar company cant afford to please a customer and do the right thing by standing behind their parts. Goodbye Nissan, youve lost me as a future buyer. Shame on you.
Published: December 30, 2016
Kimberly of W Jefferson, NC
Source: consumeraffairs.com

When I purchased a 2011 Nissan Frontier, I was asked, How would you like yo
When I purchased a 2011 Nissan Frontier, I was asked, How would you like your payments to be made? Through automatic withdrawal or through mail? I clearly stated that I would like an online account that would draft my payments automatically on the 17th day of every month. When I first discovered that payments were being taken from my online account and through mail, I contacted my bank to stop the payment. I then contacted Nissan to inform them I did not want my account being drafted twice a month. Fast forward to a year later: the same thing, but only this time Nissan Finance writes an email to me apologizing for mistakenly drafting twice out of my account. I took the initiative to cancel one of the two payments that they were taking. Once I did, Nissan did the same thing; therefore, no payment was received for the month of July. Harassing phone calls everyday all day began approximately 4 days after. I spoke with a lot of callers (all of which I cant understand due to language barriers). I explained my grievance and they said, Sorry, but you now must make a payment for last month.” I find this company to be poorly run, disorganized and filled with negligence across the board. I can promise that this Nissan 2011 Frontier will be the last Nissan I buy and I will gladly share this story with anyone interested in buying a Nissan.
Published: August 4, 2012
Abe of Kittanning , PA
Source: consumeraffairs.com

Id rather let my credit go to the toilet and file bankruptcy than to EVER d
Id rather let my credit go to the toilet and file bankruptcy than to EVER dip business with Nissan again. They let dealerships lie and just say whatever simply to get you into a car, then they offer no resolution about fixing the lie. When you call customer service they treat you like a scolded kid, and offer no respect or empathy whatsoever. Its ridiculous and absurd that we are treated such a way when you spend so money on something that is so vital. The air circulation is a joke. It only reaches the front seats and the people in the back get no air flow whatsoever. This was an issue in the first vehicle, and I was promised the new vehicle was so much better and redesigned, but honestly this car is bigger so its worse. They did not have a manual transmission which I wanted but they tried to convince me that the automatic is again redesigned and so much more efficient and yet not only have I lost about 6mpg, the car is constantly revving over 4rpm even when Im barely on the gas. They will say anything just to get you in the car and all they care about is the initial sale. After that they could care less about you or your business.
Published: August 10, 2015
Brandi of Royse City, TX
Source: consumeraffairs.com

I own a 2006 Nissan Pathfinder LE& a 2009 Sentra FE both with transmiss
I own a 2006 Nissan Pathfinder LE& a 2009 Sentra FE both with transmission issues, the Pathfinder was not a part of a recall with the radiator that did the transmission cooling as well as engine cooling. Radiator developed a crack between the coolant and ATF CHAMBER AND THE FLUIDS MIXED, my car was running perfectly until this happened, then the transmission started to slip. When I went to Nissan they said my vehicle vin was not apart of the recall so I would not receive a warranty extension/replacement or reimbursement to the tune of $6,000 + if I repaired it myself. I spent over $36,000 on the purchase of the SUV brand new 0 miles except for the few I put on it in a test drive. Needless to say this is not an isolated issue, the web is full of complaints like this with Nissans faulty radiator. Now my poor car just sits, I still maintain her, changing the oil, air in tires starting her, wash her, I paid off the car so its just a waste. Then comes 2009. I still have confidence in Nissan even though they screwed me and 4 of my other extended family members with the same issue with their Frontier, Xterra, Armada, and Quests. We have always been a Datsun, Nissan loyalist but after my current issue with a 2009 Sentra with a CVT transmission issue. Im over Nissan and so are my family members. We have as a family given Nissan close to half a million dollars in vehicles that cant even last 10 years. We are all switching to Honda/ Toyota/Subaru, from now on, shame, I was looking at the gtr too. Nissan can take their failed business and product and shove it. Im tired of Japanese companies adopting failed American business practices, no loyalty to the customer/consumer anymore after they have our money. Everytime I see a Nissan I warn the driver of the radiator issue. I have found with one random person I was able to see the oil mixing already when he checked his radiator reservoir with me there because he was confident I was crazy, when he saw his radiator reservoir had oil he thanked me and said he was going to the dealership to get the radiator replaced before its too late. I felt accomplished but pissed because had I known I would have had the radiator replaced, recall or not, if your radiator does your atf cooling I recommend getting an external separate ATF cooler regardless if its an issue or not. I have recently purchased a Subaru and looking to purchase a Honda this weekend, Subaru understood my issue and offered to put in a separate atf cooler with the purchase. I will be asking Honda to do the same. Per Subaru, most manufactures are going that route by having a combined radiator. But I will no longer go this route with any other future purchases, Ill have them separate the cooling or not purchase.
Published: July 25, 2017
Danny of San Diego, CA
Source: consumeraffairs.com

Bought my 2012 Rogue in April 2012. Its been a great car to me, love how it
Bought my 2012 Rogue in April 2012. Its been a great car to me, love how it handles in the snow. Now in April 2017 and 72,000 miles later, I need a new transmission. Despite the fact that I did not buy the extended warranty, I should not have to replace a transmission this soon. Apparently there have been recalls regarding the CVT transmissions (Nissan is well aware of their problems) but my VIN was not included... Hmmm... I wonder why. Since it is out of warranty, I am not bringing it to a Nissan dealership for repair as they will only charge me more than my hometown garage. I am going to have the transmission replaced and then trade it in. Time to go back to buying American. Since I bought my Rogue I have recommended the car to so many people. Now I am sorry I did that. $4000 down the drain.
Published: April 4, 2017
Carol of Rocky Hill, CT
Source: consumeraffairs.com

My CVT transmission was replaced at 70,866 miles by Nissan because of all t
My CVT transmission was replaced at 70,866 miles by Nissan because of all the problems I was having with it. This car has given me problems since day one. 3 weeks ago, my car left me and my two daughters stranded on side the road out of town when it would not accelerate when we stopped at a red light. After getting my car towed ($355.00) back to the city where I live so that I can get it to the nearest shop, I am now being told that I need to replace the transmission again. I now have 131,000 miles and it is no longer under warranty and they want to charge me almost $5,000 to replace my transmission. That 60,000 miles since my transmission was replaced. So obviously the CVT transmissions need to be replaced every 60-70,000 miles. WHICH IS COMPLETELY UNACCEPTABLE. MY FAMILY OR I WILL NEVER BUY NISSAN AGAIN AND I WILL MAKE SURE I MAKE EVERYONE AWARE ON EVERY SOCIAL SITE AVAILABLE and THROUGH WORD OF MOUTH...
Published: August 26, 2014
ROSELYNN of Marrero, LA
Source: consumeraffairs.com

I have been trying to make payments for my son on his car. He has had issue
I have been trying to make payments for my son on his car. He has had issues keeping up with his payments, and I have offered to help out. I called NMAC to make a payment, and because I do not have a debit card that does not require a PIN, they will not accept the payment. Its unbelievable! I checked with my financial institution, and they never heard of this debit card without a PIN. They will not accept any other payment method over the phone. I have offered to give them my routing/account information to pay that way, but they said that he sent in a check that bounced, and they will not accept my check information for up to 13 months? They want me to Western Union every payment to them, for an additional $15 each month. All I want to do is help him get things straightened out with his car payments, and NMAC is not willing to help at all, as they told me dont bother sending us check (Greg-NMAC) either. This is very poor customer service! We will never ever deal with Nissan again!
Published: February 17, 2012
Doug of #108, FL
Source: consumeraffairs.com

I leased a 2016 Nissan Maxima the day after I came back from my deployment
I leased a 2016 Nissan Maxima the day after I came back from my deployment training. I had great experience with Nissan of Omaha and had Altima before. Had some issues but they were taken care of before. Based on that, I leased a Maxima. Soon after driving the car, I had issue with the front collision sensor that keeps on showing up on dash. The error read as sensor blocked. Took it to the dealer and was told to take vehicle on side of street and clean the sensor and keep driving. One month later, on a road trip to Kansas had the same issue. Pulled on side of road and front bumper scraped a rock. So took it to dealer and was told that sensor is damaged will be replaced however, I need to take car to body shop and replace the bumper myself before I can ever proceed. Brand new car, 2 months old and has a broken sensor. Since I am on a lease, I cant get out but I will not recommend Nissan to anyone.
Published: July 7, 2016
Ranajit of Omaha, NE
Source: consumeraffairs.com

I have had a Nissan Leaf for about 18 months. From the beginning, I thought
I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!
Published: April 3, 2013
Patrick of Santa Barbara, CA
Source: consumeraffairs.com

Nissan Rogue CVT transmission was diagnosed but not covered under warranty.
Nissan Rogue CVT transmission was diagnosed but not covered under warranty. Nissan knows there is an issue but refuses to resolve issues. Dont buy Nissan.
Published: August 1, 2016
Tammy of Binghamton, NY
Source: consumeraffairs.com

I have done business with Nissan Motors for the past 6 years. I recently tu
I have done business with Nissan Motors for the past 6 years. I recently turned in my Lease for a 2010 Nissan Maxima. After near 45 days, I received a bill for $1600 for excessive wear and tear. I have never seen such a high bill and even when I turned my car to dealership, they mentioned this was one of the cleanest cars they ever got back. When I called Nissan Acceptance, they started saying you should review the contract and should have done a 3rd party inspection before giving the car back. They claim they sent me a letter too... but I never got anything. All I got was phone calls asking me to release another Nissan. I have leased vehicles before and this is the shadiest process. Good luck to Nissan as I will ensure none of my friends will get a Nissan anymore... Awesome customer service... Way to go Nissan...
Published: December 9, 2013
Vijay of Westland, MI
Source: consumeraffairs.com

I had contacted Nissan regarding a shift lever failure on my 2008 Rogue. Af
I had contacted Nissan regarding a shift lever failure on my 2008 Rogue. After sending in my information and then getting a reply from Nissan today, 9/7/12, (after several attempts to contact anyone), I was told by Nissan that they cannot help me with any financial help or warranty due to the part is not covered by any drivetrain warranty. As this part is not considered a drivetrain part and I am at 60,109 miles (1,009 miles over the 60,000 drivetrain warranty). It was added, additionally, that another main reason I was denied any help is I was told that I do not take my car to Nissan for any service, therefore, they cannot help me at Christopher Nissan in Woods Cross Utah. This sends a message to me that since I do not spend money at Nissan, there is not much they feel responsible for. I did have my CVT transmission serviced there as I feel it was important for the extended warranty to have it serviced. $180 on a transmission service that should only have cost no more than $75. I do my own maintenance on my cars and have completed the service needed on oil changes and rotating tires, etc. So Im not spending money at Nissan rubes wrong. From my view, the part that failed has nothing to do with service or maintenance and what I have spent at the dealer. It is related to the quality of a component. If anyone at Nissan would take time to read internet reviews on this subject, they would conclude there are many questionable concerns about this part on the Rogue and other Nissan models.So if this has come to a close about me not spending more money with Nissan to service my vehicle, I accept this and will not spend any more money with Nissan going forward. There are plenty of choices for me to where I spend my money and what car I buy. Signed, David **, one unhappy customer.
Published: September 7, 2012
David of West Bountiful , UT
Source: consumeraffairs.com

2017 Titan, cannot control the a/c system. Passenger side might blow out 55
2017 Titan, cannot control the a/c system. Passenger side might blow out 55 degrees and driver side at 90 degrees with the system set at 77. Took my brand new Titan into the dealer 3 times... NO FIX. Useless truck... Cant drive it with a/c putting out 55 degree air.
Published: August 16, 2017
Bill of Sarasota, FL
Source: consumeraffairs.com

For the last two years 2014 and 2015 and now into 2016, Nissan has changed
For the last two years 2014 and 2015 and now into 2016, Nissan has changed - but did they make the change as a user friendly for customers - Hell No times 2. The upper management of Nissan must be a bunch of Bone heads or knuckle heads - your choice but - its one of these two for sure. I have called their CS number multiply times at different times of the day and week to talk to a live person and stay on the phone for up to 2 hrs and no one has ever answer the call. I know I am the bone head for waiting this time endurance but I wanted to find out if anyone would answer. They have made changes to their website over the last two years and it has got worst as whoever they hired to do this changes. It does not work. I should have been discussing the problems to a red brick wall and would have gotten more response from the bone heads at Nissan.
Published: March 17, 2016
jjjjj of El Cajon, CA
Source: consumeraffairs.com

Worse Purchase Ever!!!! I bought a brand new 2014 Altima as a graduation gi
Worse Purchase Ever!!!! I bought a brand new 2014 Altima as a graduation gift for myself in 2014. Within a year my transmission had to be completely replaced as well as my computer. Recently my air went out. The dealership informed me my Air compressor was bad and I was out of warranty. When I complained about the car I was told Sometimes they just have bad parts and there was nothing I could do but pay for the repair. I told them I felt they sold me a lemon and was told its the companys problem and not the dealership.
Published: June 27, 2017
Avonda of Memphis, TN
Source: consumeraffairs.com

I purchased a pre-owned certified 2013 Nissan Pathfinder about 1.5 years ag
I purchased a pre-owned certified 2013 Nissan Pathfinder about 1.5 years ago and it was a terrible purchase. I have spent a few thousands of dollars on this car on top of having purchased an extended warranty. There were at least two recalls on this car that were addressed after I purchased the car, two window motor failures within the first year, the compressor from the AC is in the process of being replaced. I will say that these repairs were covered; however, I have had to pay a few thousands for items that were considered normal wear and tear which some items I didnt expect to have to cover so soon after purchasing the car and considering it was a certified car. Overall, I am so disappointed in my purchase and I do not plan on owning another Nissan car again.
Published: October 11, 2017
LaDonna of Piscataway, NJ
Source: consumeraffairs.com

I recently signed financing papers for a 2011 Nissan Cube at Girard Nissan.
I recently signed financing papers for a 2011 Nissan Cube at Girard Nissan. 425 Gold Star Hwy. Groton CT USA. Monday 6/22/15 I just happened to be driving by the dealership when I decided to see what they had in stock. I checked online to see what the reviews were. Whilst in the parking lot, they seemed ok. So I decided to check the items they had in stock. I noticed an older gentleman walking out the door to approach me. He introduced himself as **. He brought me in to the showroom before I even had a chance to look at any vehicles on the lot. He asked what kind of payment I was looking for. I explained what payment I could do. I also told him I would prefer to put $0 down. But could put $500 down if absolutely necessary. Three hours after I gave them the down payment, 3 hours of sitting and waiting in the waiting room, chasing my children around, they stated that they needed $200 more. Flash forward to today 6/26/15 when I went to the dealership to give them back the vehicle because I was refusing to keep it on the terms that they did not follow through with implied warranty and implied quality of the vehicle. When I asked the sales manager ** why did you have me sit around for 4 hours the first day was here? The manager told me that the credit union was not open so they had to wait until the following day. My initial thought was if the credit union wasnt open, how would they have known that they needed another $200 to secure the financing? Seems a bit shady, but whats even more shady ** showed me my credit score, to assert the point that he had to work to get the financing, only to see the real credit score on the financing application was 40 points higher than the one he showed me just minutes earlier to convince me that I was not going to be able to secure financing elsewhere. I kept both reports to confirm this.Before I ever signed to purchase the vehicle on 6/23/15 the dealership had me take the car home, stating that they were going to work on getting a better financing rate. But to get to the point where I was sent home with the car, I waited 4 hours for them to work on the financing whilst my 2 children were running a muck through out the dealership. This seemed to be a tactic to stress me out to the point where I would just sign the papers without reading them just to get out of there. Luckily my husband was here to help with the children, but it was undoubtedly a very stressful time indeed.I took the car home 6/22/15 and drove it down the highway and notices something very strange about how the transmission was shifting. When going down a steep hill, the engine would rev at 3000. When going approximate 55 mph the car would not shift and would start to redline so I decided to bring it to be checked out. My friend who is a mechanic explained to me that the transmission was slipping. It wouldnt shift into a higher gear when driving down the highway and would rev at six grand until the accelerator pedal was released and furthermore the car would also raise the idol on declining ground. He explained that these are the first symptoms of a transmission issue.When I went back to the dealership the next day 6/23/15 my spouse was unable to go with me because he was working, which was disheartening for me because he is the one who deals with all of the finances in the household. But the men at the dealership insisted that I come back at this time, on this day, as soon as I got out of work, knowing I would be alone to sign the papers. I explained to the people at the dealership that I was not satisfied with the vehicle at all. I told them explicitly that I didnt want the vehicle. I cited the following reasons as to why I didnt want the vehicle. First there was a severe smoke smell in the car. I told them that the smell made me sick. I am currently fighting a sinus issue due to this. I explained that I wanted a vehicle history report and they wouldnt give me one. I also explained that my mechanic told me that the transmission isnt working properly. ** the manager stated that they could do an extended warranty on it. He didnt introduce himself but he did offer a warranty to me. I explained that I still didnt want the vehicle. Another salesman stated that he would take the vehicle out for a ride to check it out. This man was in his early 30s had a small build. So when he returned from the test drive he confirmed that the idle was odd whilst going down a hill. This man stated that this was normal for a cvt transmission. He didnt check it on a highway to witness the lack of shifting, but he was only a sales person. I cant see how a sales person would have known more than a mechanic but anyhow. The sales manager ** explained that he worked really hard to get me the loan, and that I wouldnt have gotten a loan if he didnt do that work, and also explained if I didnt get a car from them I wouldnt get financing. I asked him what kind of interest rate he got and he said, what does it matter!? And refused to tell me, I kept it within the price range you asked for. He made it seem like I owed him for doing that work. I felt backed into a corner at this point. This is where he hands me the modified credit score, which was 40 points lower than the one on the financing application. I told the staff that there were vehicles posted for sale online through other dealerships with far lower miles, at the same price. No one seemed to care, but it is posted on their website that they guarantee competitive prices. This is false advertisement.The sales manager ** explained that he could sell me a different vehicle, but explained that it would cost me more, and I would have to wait another day to see if the financing would come through. He was rushing me along and explained that because of my credit I wouldnt be able to get financing anywhere else. He stated that he could offer me a 2012 leaf at 13000. I explained that if I was going to purchase a different vehicle I wanted to do some research. He wasnt having that he continued rushing me. The dealership was about to close. I later looked the leaf up on their website and noticed that it was listed for 11000, after the fact this really made me worry about the integrity of the men I was dealing with.I didnt want to purchase the cube with the mileage on the vehicle. I felt forced to sign the papers. The men at the dealership knew I didnt have a ride home otherwise. Since my husband wasnt there, the staff at Girard Nissan knew this, and took advantage of me. While I was in doing the paperwork, ** explained that I couldnt not have the all inclusive warranty but could only get the one that covered certain parts. Not only that but he informed me that they would not throw it in as the manager had originally mentioned, but I would have to pay $1599 for it. They told me to come back Friday for the registration and plates for the vehicle. I called Girard Nissan Wednesday. No one returned my call. I called Thursday multiple times finally the sales manager ** called me back around 6pm. He fought with me over the phone about the car, and explained that I should just come in Friday to go over the situation.On 6/26/15 I went to the dealership explained my extreme dissatisfaction to the sales manager **, but he explained to me that the vehicle was mine now, so I would have to take it up with the bank. I explained that I would speak to a lawyer to see what my rights were. He boastingly said go again you better get two of them, and explained that I would not accept the vehicle and left the keys on the counter. Is there anything that can be done about this? I signed the papers on Wednesday evening, and the sales manager tells me the vehicle is my problem now.
Published: June 27, 2015
Jen of Colchester, CT
Source: consumeraffairs.com

Ripoff and runaround -- I purchased a 2015 Nissan Altima with 100000 mile,
Ripoff and runaround -- I purchased a 2015 Nissan Altima with 100000 mile, 72 month extended warranty. I traded that car in to a different Nissan and had to purchase a new warranty because apparently they would not transfer but had the promise of the warranty being refunded. Ive jumped through hoops already to turn the proper paperwork in. Months later still no refund, and of course Corporate blames the dealer and the dealer blames Corporate when they actually answer the phone. Thousands stolen!
Published: February 2, 2017
Angela of Hurst, TX
Source: consumeraffairs.com

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan
The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.
Published: May 23, 2017
Colleen of Woodstock, CT
Source: consumeraffairs.com

I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a
I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a hurricane I ended up getting a 2013 Nissan Sentra. The car was great until 12k. It started to have all kinds of issues and after a long back and forth, I sold the car back to Nissan. (But here is the kicker, even though the brakes were faulty on it and would wear out too fast (I was not riding them), Nissan still refused to refund me. So I had to take a huge loss and look for a new car with already negative equity). The dealership I bought my 2013 Sentra with was willing to work with me and got me into a 2014 Nissan Altima. (Of course with payments being high and this was the only deal I could get.)A month of owning the car, I get a call from Nissan saying I did not make a payment for my 2013 Sentra and the car is in jeopardy of being repo. I told the guy that I sold the car and asked why that information was not in the computer. Thinking it was an honest mistake, I called the Nissan Dealership where I bought the Altima and they said, Oh yeah we sent that in, you should be fine. 2 months of owning the Altima I get another call asking about payments on the Sentra. Then 2 days after that, I get a letter stating that I was not approved for the loan on the Altima and needed to return it. I was confused because I had already made 2 payments towards the loan on the Altima. I called corporate Nissan and asked what was going on. They stated that when I applied for the loan, I was approved but then I got disapproved. WHAT??? I stated that I already made two payments for the Altima and was wondering where that money was going. They told me Oh that is going towards your loan. I asked what loan was that. The 2013 Nissan Sentra. I could not believe that I was paying for a car that was no longer in my possession. (It was even sold at the dealership.) I immediately called the Nissan Dealership and asked what was going on. They said not to worry. We will fix it. A month later I get the same letter. Repeating last month, I finally got the whole situation resolved. I took my car into its first oil change and then the problems started occurring. The radio and back up camera stopped working after a month. I took the car in to express my concerns about the radio. They updated it and said Everything is good to go. I didnt even leave the lot and I put the car into reverse, the camera flickers green and shuts off. Then the radio reset itself and shuts down. I went back in to tell them nothing was fixed. They replied Oh we will have to order a new radio. That will take about 2 weeks. I took the car home and waited 2 weeks for the radio to arrive. Once it came in, they replaced it and I tested out, everything seemed great and I drove off. 5 hours later it stops working again. (Keep in mind this radio is brand new.) I take it back in and they hold it for a week to find out the issue. Upon returning the car to me, they told me they replaced the back up camera and the radio.I have had the car for a day and now there is a very loud clicking and rattling noise coming from the engine. THE ENGINE! Now I am not a mechanic but I am pretty sure you do not need to access the engine when replacing a backup camera and a radio. I called the dealership where it was for the past week and there was no answer. (I called 5 times.) Then I tried a different Nissan dealership and was told, Well we dont want to touch what they have done and would need copies of all the paperwork. Also if we were to move forward, we would have to call that dealership to get permission from them to work on the car. WHAT?! Last I checked I am paying the monthly payments on my car, not the dealership. I tried contacting Nissan consumer affairs and they tell me Take it to your local dealer. It is my dealer that has caused this mess. I cant take it to a different dealership because they want permission, I cant get a hold of anyone from my current dealership, and I am stuck with this car because of the negative equity. This is my last Nissan. Their mechanics are terrible and their whole business is shady. I am done.
Published: November 19, 2014
Katie of Hollywood, FL
Source: consumeraffairs.com

Nissan Rouge - Steering wheel vibration that started 7 months after purchas
Nissan Rouge - Steering wheel vibration that started 7 months after purchase. The steering wheel vibration has gone from mild to moderate/heavy in the last month. Changing to sport mode or turning off the overdrive helps a lot, and even sometimes stops the vibration for a while even after returning to the default driving mode. The vibration can be felt most of the time while accelerating but is worse at and above 35 mph while maintaining a steady speed. However I have noted the vibration to be moderate/heavy at all speeds. At times when driving a distance, the vibration will actually make your hands go numb and can also be felt in the gas pedal. My other concern is on two separate occasions while accelerating to enter the interstate while in sport mode, the vehicle hung in a lower gear until the RPM was extremely high and when I let off the gas it was almost like putting the brakes on as the vehicle slowed to the speed of the gear its stuck in, creating a very dangerous situation in traffic. Nissan refuses to acknowledge the problem and service people say They all do that.
Published: July 23, 2017
Ron of Ft Worth,, TX
Source: consumeraffairs.com

ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in t
ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in the results of my visit. My 2008 Nissan Rogue of South Brunswick Acme Nissan went in because of a problem the Rogues had with their passenger airbag lights and problem with the sensor in the seat. Ive never had an accident nor problem with the seat. Now Nissan tells me, Sorry, the seat needs to be replaced to the tune of OVER $1400.00. They claim it was covered for 5 years or 50,000 miles. Oh yes and by the way, it was a recalled item at one time! Well gentlemen, I will not have this seat replaced and I will rely on the primary safety seat belt. I have 4 cars in my family, 2 of which are Nissans, and just for your info, I will NEVER and I mean NEVER buy another Nissan as long as I live or take it for service to Nissan. One last thing if I may. Why was I charged over $50.00 just to find out whose problem it was? Oh wait if it was Nissans problem you would absorb the cost but because it was not your problem you passed it on to me. Thank you for making my choice of vehicles in the future easier the next time because it WONT be a Nissan. A letter will follow up to Corporate of Nissan, BBB of NJ, and the Home News Tribune and their sister paper, the Asbury Park Press, Star Ledger, YouTube and anyone else I can inform via electronic media.
Published: September 9, 2014
Richard of Dayton, NJ
Source: consumeraffairs.com

I have a 2010 Nissan Versa sedan. I have had the service engine light on al
I have a 2010 Nissan Versa sedan. I have had the service engine light on almost the entire time Ive had the car, or at least since the warranty ran out. The diagnostic code indicates a fuel system leak, which has already been recalled on other models but not mine. I am also experiencing fuel pressure regulator problems, which was also a technical service bulletin for other Nissan Versas just not my VIN number. Im furious that known problems arent being evaluated properly for all years and/or models. Ive had my car in the shop several times because it wont start, FPR issues. Im spending my money on rental cars and inspections of my vehicle while Im still paying off my Nissan Versa and Nissan isnt doing anything about a problem that is known because they are limiting which VIN numbers to provide service to. However, the dealer who has provided service for other recalls on my vehicle keeps calling me trying to get me to buy another Nissan. I feel they are aware of the problem and instead of offering service they want me to buy another Nissan. Im disgusted with the lack of service for known problems. I feel these issues need to be expanded to other year makes outside of the bulletin as it is tight now.
Published: August 29, 2016
Erin of Cecilton, MD
Source: consumeraffairs.com

Bought my 2013 Nissan Sentra Sr used with over 60k car in Dec 2015, long st
Bought my 2013 Nissan Sentra Sr used with over 60k car in Dec 2015, long story short my car is suffering from transmission failure, the rpms will shoot up high and drop down low, my car will then start to stall and not want to go any fast than 10 mph!!! No matter how hard you hit the accelerator it will not speed up! I had to pull over before a car could have hit me and once I stopped it would not move at all, not in reverse not in drive nothing! I had to get a tow truck to tow my car back to my house and even then the driver told me that I’m better off buying a new car. I’m so upset, as to I owe 10k on it still and am looking at a 5k bill fixing it! I tried trading in the car to find out my cars value is only 3k!!! I contacted Nissan Consumer Affairs office and was told there was nothing that could be done about my transmission problem, they did let me know there was a recall about the seatbelts yet I can’t even use my seatbelt due to my car being a death trap! BEWARE OF NISSAN AND THEIR TRASH CARS!!!
Published: December 6, 2018
Noemi of Patterson, CA
Source: consumeraffairs.com

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