I have a 2008 Honda Civic with 40,000 miles. All under-the-hood work for this vehicle has been performed at the dealer:1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda cant seem to come up with a replacement part that is durable.2) Full brake job was required. This is acceptable maintenance.3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.4) Shocks and struts were supposedly leaking and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

The brand new Hondas safety features do not work. The ceiling leaks when it rains. The mileage on the car is from going back and forth to the dealer without repairs ever made. When I call Honda corporate, they say there is nothing they will do. They also interrupt, talk over me, and are extremely rude & unprofessional. That is unacceptable, so I keep calling back. So, while I am making payments on a brand new Honda that I cant drive and it rains inside the vehicle, they bully me and tell me they are going to charge me with harassment because I keep calling. Haha! As an emergency flight nurse working alongside police, I can just see how the police will investigate Hondas claims when I show them my lemon vehicle. Hell, theyll start calling Honda for me!

I have a 2010 Honda Accord 4cl and have over 99,000 miles on it. I have brought my car in and also called the Dover, NH location. My car is using more than the 5qt. oil amount when I get my oil changed. Your employees response, I could pay for an oil change and maybe be reimbursed; However, if it is more than a quart over a 1,000 miles they wont pay for it. So, basically Honda is aware of the problem and is bullying customers! There is a recall and an extended warranty. I showed them the paper I received from Honda about the pistons sticking etc. My car is starting to make a noise also when it starts as well. I need it fixed. No one should have to go back several times to have an issue fixed. Just like the airbags! People are dying and your company should be fixing these issues. I have been very nice and patient. Your employees, NOT!!!

2006 Honda Civic Dangerous Mechanical problem: Dont be fooled like I was by Hondas reputation. Their cars have tons of problems and the case agents are merely customer service guys and gals with scripts. At 29,000 miles, a bolt got torn off from the tensioner causing a massive chain reaction of broken belts and pulleys. The extended warranty didnt cover it because a bolt shouldnt do that. The guy kept saying wear and tear, but the fact is that it was the bolt that caused the chain reaction and not the belts. Bolts are still intact in cars that were built 50 years ago. When I mentioned that, he said I could reimburse you for the bolt which is $1.50, basically mocking me. I said to him that the reason the labor cost was so high was because of that bolt that flew into the engine and the mechanics supposedly had to spend 7 hours to fetch out (Honda Dealership). The guy was passive-aggressive and very unprofessional. Do yourself a favor and do some major research before buying a Honda. They will live with the reputation of having safe and reliable cars but when it comes to a problem they got to fix, they turn against you. My next car was probably going to be another Honda, not anymore. There are far too many car companies to stand for this. Their cars are supposedly overpriced because of their quality, but that is no longer true. Do some research. Oh, yeah, this whole thing happened while I was driving at 40 miles per hour and it was a really stressful and panicky situation since it all happened out of the blue.

This is my 3rd Honda minivan and will be my last, since Honda doesnt want to stand behind their paint job on my van that is peeling in multiple areas. I was told by general manager at a Honda dealership to file a claim on it. I called, filed a claim. They gave me a case number. Had me take it to local Honda dealer to have it inspected. The case manager from Honda called me after about 2 weeks and told me the cost to repaint my whole van is $2,319.42 and I would have to pay $1700 of it since Im out of warranty he said. I told him I wasnt out of warranty. When I called the man told me I was still under warranty. This case manager wanted to argue with me saying what I was told was wrong.I just read an article on Consumer Reports that Honda extended their paint warranty to 7 years and unlimited mileage. My van was bought new 2014 and its only 4 years old with 95k miles. I even have a body shop who fixed my tailgate under the care plan I bought additionally but they said when they went to fix the tailgate from the peeling paint it was so bad the paint came off in strips and that paint didnt adhere to the primer if any primer was even put on it. But the van is also peeling now in additional areas and Honda thinks I should have to pay $1700.I told the caseworker if Honda had did the paint job the right way the first time I wouldnt be having this problem, I said I would be willing to split the cost to paint the whole van but will not pay most of it. This was last week. The case manager said he would relay my response and I havent heard back from them. I have had a total of 5 minivans: 3 Hondas, 1 Nissan Quest and 1 Chrysler Town and Country and this 2014 Honda van is the only one I have ever had paint peeling off of it.

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!

My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.

Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!

My 2008 certified used Honda Accord (SDN/4 DR, EX-L) was hit hard from the front left side and none of my airbags deployed. I was at a stand still (at a stop sign), the fast oncoming vehicle crashed into me causing me to skid 10 feet, knocking my front bumper off, shattering my windows and I have been told my front axle is broke. The Oklahoma Highway Patrol recommended I file a complaint since none of my airbags deployed.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!

I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.

My 2008 Honda Civic LX have a 10 years Rust Proof warranty. I brought it back every year for rust inspection and touch up, now I found out they never did a single thing to touch up. As when I took my car to Canadian Tire to change 4 new tires, when they finished, they said I should take some pictures and show it to Honda. The underside of the car is all rust, he said when you touch it, it is bone dry, they never put anything or do any touch up. I called the manager of Honda, he said unless there is a hole, they do not do anything, so I said, it said touch up as necessary, so what the heck? Then he said when I bring in the car for transmission fluid change next week, he will look at it with me together. I took 6 pictures of all the rust underside. So disappointed with them, if they are not doing any touch up, what do they mean by 10 years rust proof warranty. It is just a complete ripoff.

I purchased two cars over the last 6 months, and 5 in the last few years. Not to mention all the people I have sent to Dublin Honda over the last 10 years. I have never been so resentful and betrayed after my last purchase at Dublin Honda, Dublin CA. I trusted them, which of course was my first mistake and my second was not taking care of this immediately. But over the last few months Ive lost my dad. My dog who is only 2 was diagnosed with congenital kidney failure. She is an English Bulldog and the breeder is facing 10 yrs in prison. Ive had to be out of town often lately and in fact the night I purchased this Acura I was leaving town for 3 wks so I purchased at night, then very early the next morning I simply parked it at the airport and didnt have a chance to really view all the things wrong until later. I contacted Steve ** whom is the GM and in charge of the dealership. He gave me the impression that he was going to work with me, and help me to resolve the issues I have with the car I was sold. But upon meeting with him (He told his employees he had to leave for an ER) however when I saw him he indicated he was just about to leave. I told him everything I was concerned about and he said there was nothing he could do. He asked me why I traded in the brand new 2015 Honda Civic I purchased a month before!!! Why is this relevant??? I had the car inspected and it has been found to have so many issues. I couldnt get 14k for the car two months after I purchased it. I spent 20k in CASH. I was told the car had one owner, was in mint condition and so on. The tires are the cheapest worst rated tires on the market, definitely not made for an Acura. The floor has large holes where something has rusted/eaten away at the carpet and left holes. The windshield has a crack. I was given only one broken key, no floor-mats. There are scratches all over that have been painted with a paint pen, dents on quarter panel, front under license plate, frayed leather seats, scratched rims. (ONLY A 4 CYLINDER) I was told it was a V6. I will forward pictures of all the damage and also know I contacted the salesperson a few days after I purchased and told him about the scratches and dents. I think the worst part of this entire situation is how badly Steve ** has treated me. This is after 10 yrs of loyal dedication to the dealership. He didnt even try to work on fixing any of these issues. In very good condition this car isnt worth 14k!!!

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

Honda are terrible at repairing their vehicles for used cars “beware they can replace a secret computer on their cars and changed their information between yours and the used products. So they would need to use a new computer for 2019 and older SUV.

This email regards a horrible customer service experience I have had with Honda. I have had a problem with my 2017 Hatch - the center console randomly begins a series of beeps (beep-beep-beep) and throws my iPhone, especially the navigation system, off of the system. I have video recorded the problem happening and taken it to my dealer and another dealer on 4 occasions. They cannot replicate the problem.I called Honda USA to seek additional help. My case was given to a case manager - LUIS - who argued with me, made me cry on every phone conversation, even angered my even-tempered husband. I am seeking help with this problem and all I got was verbal abuse. When I asked to speak to a manager or another agent, I was told by LUIS that I could only speak with him. This one experience - this one experience alone - has decided me that Honda is not the company for me. You seem not to care about a problem that I am sure with time will end up in some sort of recall situation - I simply cant imagine that my car is the only one having this problem. If your customer service is so uncaring and apathetic, then I simply cant be a part of this company.

Engineering top notch, quality control excellent, super reliable, easy to ride. Great gas mileage stability at high speed, easy service, easy starting low cost operation. Available parts world wide. Many available aftermarket accessories.

I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.

I phoned Honda America at 800/999-1009 to complain about poor treatment at a Honda dealership. A representative returned my call on 9/1/15, and basically said that I was not a Honda customer, that I was a customer of the dealership and not Honda. I guess thats true! Honda sells vehicles to its CUSTOMER, the dealerships, and thus cares only about its relationship with those entities, not the dealerships customers. Specifically, the sales manager played a shell game and jacked up the sales price to the same amount of the trade in value, which brought the sale price to the MSRP. This higher price vehicle was sold to an elderly disabled person. Shame on Honda! I compared Honda America to a national fast food chain, that if tainted food is purchased at an independently owned franchise then the national company has no liability with the poisoned food that left a bad taste in the customers mouth, so to speak. The Honda America said that was not a good comparison. I disagree. A national company makes money from the end user but accepts no liability? I made the recommendation that Honda America offer me a model year end sales incentive, since the 2016 CRV models have been delayed until the spring of 2016, presumably because of a well-documented issues with excessive engine vibration when the CRV models are idling at traffic lights. (Said one person, I didnt buy a CRV, I purchased a massage chair.) The Honda America rep repeated that I was not a Honda customer but one of the dealership. I strongly recommend that those seeking to purchase a vehicle not consider any Honda model, since Honda does not care about Hondas sold by dealerships. Thing is, Honda makes a profit whether individuals buy Hondas or not. Hondas customers (and thus its loyalty) are the dealerships. So why buy a Honda if no one cares about you?

So my car note had been behind for month due to the fact that my husband had lost his job, and I have been the bread winner. My carnote of my 2011 Fit had fallen behind, but I always sent them SOMETHING. Fast forward I come off my day shift at work and notice that my car was gone:(. I frantically called Honda like hey did you guys repo the car? And the Rep. said, Well the car is in repo status, but it does not show in our system as being picked up or not. She made a few phone calls and said that she would not know until one of the many companies they work with send in the proper documents stating that the car was picked up. Long story short Honda required me to pay a repo fee to the city (Torrance, Ca which was 12$ to the city Court House) pay the repo fee, and bring my past due balance current.The only thing that sucks is the process of running out of time during the day and having to wait a whole nother day which equals another day of storage fees. My car was picked up on a Thursday. My fees were paid that Friday afternoon, but because I paid a little after 4 pm the lot was closed :( and I had to wait until Monday to get my car. I must say my situation was HORRIBLE, but it wasnt because of Honda. And Out of all the reps I spoke to they were not all that rude to me (They were kinda like demanding and one person told me more information than they were suppose to but hey he was being nice).So all and all once my account was brought up to date Honda faxed over the release paper. I was able to go to the lot and get my car. (I did have to pay a storage fee of 362.50 CASH???) But I cant just say Honda made the process harder than what it was. If I have anything to complain about its the fact that these lots close SO EARLY and are not open on weekends and cont. to charge you :(. But I just got my car released to me today. After being gone from Thursday December 15 till Monday December 19...

The car is under powered, electrically and gas horse power. They could and should have done better, thats why the car is not selling. Additionally, if it is raining and you get caught in it the car does weird unpredictable things, clunking along and lose power. Couple days later it was fine again. Now Chevrolet came out with a Corvette C8, looks like what an NSX should have been, even has a Targa top. I should have waited.

I have the car for a year and I have not had one problem with it. I figured I would have a small problem living in a city with potholes. The undercarriage usually gets noisy. This is not the case with my car. I love it... I might name it BRAD.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealers attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often. I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (Ive seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving. My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said Id be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I wont be buying another Honda and Ill make sure all around me know my experiences.

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

I purchased a 2013 Honda Accord and my back glass shattered last week. Although Honda said it was factory defect, they would only cover 60% and I had to cover 40% because the car was out of warranty. REALLY if is a factory defect how can I be held responsible for 40%. I had to pay out of pocket $458. Furthermore, I just got a quote from Safelite auto glass for $319.00. How can it be possible that I paid more than what the glass is worth. On top of this my car has 2 recall, charging system problem and battery sensor. I always thought highly of Honda however with this experience I am very dissatisfied.

When I bought my Honda CRV I leased for the first time and after 3 months I paid the car off early. I sent in what I needed for the title and I have called 5 times regarding where it is. I was told it was mailed out a few weeks ago and if I dont receive it I will have to pay $60.00 to get another shipped out. First of all I didnt know about all the sale tax I had to pay, plus I just paid my car off after three months! I think I had 12 Hondas since 1999. I feel I shouldnt have to deal with all the stress to get a title plus I am a good customer. I am so upset and I dont have the time to deal with all this. Once again I do what Im suppose to do and now Im stuck!

This is in regard to the many engine problems that I have been facing since the purchase of my Aviator. Its battery went dead exactly the second day from purchase. It had to be hauled to the showroom where it was put right, and we were told that it will not give rise to any more problems. Three months and it stops flat on my way to college. Nothing would start it. I had to request a nearby mechanic who resolved the problem. It worked fine for another few months and on one outing with friends; it starts misfiring and stops dead on an uphill road. I had to haul it all the way back to the city and get it repaired. And as if it werent enough, it always used to misfire from time to time. I got it to Hyderabad when I joined Wipro and came here to work.It worked fine three months and then the self-start stopped working. I gave it to the showroom for a service and repair, and it was given back to me with assurance that nothing would go wrong. When I took it back again because the repaired self was still giving me trouble, the mechanic tinkered around a bit and it started working. I asked him to check if the bike needed an oil change or a service, and he denied. One fine day, the horn suddenly stopped working. On the way to the showroom, the bike suddenly stopped dead (The self was still not working, by the way!).Another visit to the showroom and they say that the engine is damaged because there was no engine oil. And now, they tell me I should replace my engine and it will cost 12,000 rupees. If I sell my bike, I will get only 20,000 rupees. I had invested up to 60,000 rupees in the bike. And it has been just 2 years since its purchase. Even the loan on the bike is not yet cleared. What quality is this that hassles your customers so? I request you to kindly replace the bike and if that is not plausible, kindly do replace the engine, at least. If I had enough proofs, I would have certainly gone to the consumer court. Unfortunately, you got lucky there. I never thought buying my favorite bike would be so expensive.

Hackers are able to turn on/off audio and change music on my Honda CR-V car. They exploited the built-in GPS navigation system that comes with the car. There is no privacy or safety with your car.

The Honda Ridgeline is a perfect midsize vehicle if you want the convenience of 4 doors and the ability to haul stuff without needing a big work truck. Has a wonderful ride. Front seats are very comfortable and fit and finish are great.

Honda have good reputation for their vehicles and they last a long time if you keep them in good condition and make sure that you treat your vehicle well and maintain it. They do run well for the Honda vehicles and the company has been around a long time for the vehicles.

I purchased my Care May 2015. June 2015 my left tail light was out, I replaced it. July 2015 my oil life was on 10%. I got my oil changed on July 31, 2015. Today August 12, 2015 my oil life is down already 10%. I had someone take a look at the car and it seems like I have water damage under the driver seat. When I was on the highway driving home I was doing about 45, the wheel was trembling. :(

Ive owned Honda cars my whole life, and have had a 1994, 1999, 2001, 2004, 2013. Now I have a two 2018 Accord, they will be my last Hondas EVER!! Heres a list of my issues so far in my first 6 weeks/2226 miles on the car: 1. Paint defect on hood. 2. Paint defect on roof of car. 3. Paint defect on trunk of car. 4. Failed backup camera/console unit. Issues so far in my daughter’s Honda Accord first 8 months/12000 miles on the car: 1. Failed backup camera/console unit. 2. Weather stripping literally falling off driver’s front door. 3. Rattling noise that the dealership can’t hear when I take it in.The district manager is saying its the environment. Not true! I have not one but two 2018 Honda Accords and its only happening one. If it was the environment both of the vehicles would be messed up. My daughter’s Accord paint isn’t messed up and she has had it longer than I have had mine. I have another vehicle that I drive. I drive the SAME route everyday for the last year and I had the other car since 2017, it doesn’t have paint damage either. Something is wrong with the paint on the Honda Accord and I am very disappointed that Honda isnt owning up to it and fixing my vehicle. I have been driving Hondas since 1994. Besides the paint I am very pleased but unless Honda fixes my vehicle I will NEVER buy another Honda in my LIFETIME.

When I bought my 05 Honda Accord Hybrid, I was told the hybrid battery would last to 150,000 to 200,000 miles. At 81,000, just after the warranty expired, the check engine & IMA (hybrid battery) light came on. I paid $300 for a software upgrade at the time & was assured by Honda Customer Service that they would stand by their product. Over the next couple of years, the lights came on periodically and Ive had to pay for additional software upgrades. The last time it happened, the lights came on again less than 30 days later.Now Honda is saying the battery is bad and needs to be replaced, at my expense. I have called several dealers and gotten estimates ranging from $2,700 to $5,700 (for parts only). When I purchased this car, I was told the battery would cost $2,000 or less. Now Im stuck with a car that will not pass a state safety inspection without paying several thousand dollars for a replacement battery. On top of it, the car has NEVER gotten the mileage Honda claimed it would get. In fact, it gets WORSE mileage than my last Honda Accord.

Last month, I cant remember the exact date, something has happen to my car. My son, 7 years of age, named, Muhammad Afdhal **, while playing with center rears seat belt has accidentally squeezed his stomach. My husband had tried to loosen the seat belt but unfortunately it further tightened his stomach. The situation at the time was so tensed because I can see my son facing difficulties in breathing. Two peoples around who were trying to help my husband said that we have no choice but to cut the seat belt. Without further delay, my husband ran to the nearest petrol station for cutter. Luckily, he managed to get it and straight away cut the belt. My husband managed to rescue my son but it became a nightmare for me because your service center had informed me that Honda is not liable to replace the belt. In other words, I have to pay by myself.

I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.

My previous Honda 2001 went through to 107,000 miles with only a loose transmission fluid hose. Amazing! This is not the case with my 2007 EX-L V6. The car was in four (4) repairs while on warranty! It had bad leather finish sticking out, rattle in rear door due to bad hinge, bad front brakes pulsating, complete failure of the whole AC system (the car was in repair almost two weeks for that one alone). Disgusting quality! Now, I did notice when the car was nearing the warranty end, I heard front cooling fans running long after the car shutdown. I got concerned and disconnected the fan wire and connected again, and the problem went away. A few weeks ago, my battery died. I put a new battery. I just noticed that my fan keeps running again for hours when the car is off. Turns out, there is something going on with relays. I am looking forward to dump this lemon as soon as I have enough money. I am not going back to Honda and I am educating everyone how bad Honda quality has become.

I called Honda because I bought a new 2016 HR-V EX AWD which has the keyless system. The owners guide states I can unlock all doors with the trunk release. It does not and I learned that the owners manual states something different. I also complained to the phone contact because the only door that opens all doors is the passenger door, unlike past vehicles I have had where pushing the button twice opens all doors. I was told this was a security feature of the vehicle. However, it would be just as secure if it required two pushes for all doors and only the current handle grab for the drivers door. When I asked how to get both issues repaired I was told the drivers door was engineered that way and could not be fixed because it was not broken. They will be calling back about the trunk to clarify which is correct, the owners guide or owners manual.I was pleased the company is willing to respond quickly but am entirely dissatisfied with their denial that the doors could be altered given that this version of the car is quite a bit more money than the version with remote entry instead of keyless entry. As the driver, I either have to fish the key fob out of my purse or make my kids wait until I am inside the car to let them in. Im having to train them to stop yanking on the door handles until I am inside. Worse is that I cannot open the back doors myself without the same maneuvering, difficult if I am hauling items I have stored in the back seat.

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didnt have any problems wiping down the north-facing side windows and the front window, I wasnt able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesnt close completely and creates an air gap.About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the drivers seat.I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud pop from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1- 2) on the ground in the wash bay and more pieces inside the van.As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didnt break from flying rocks or other road debris and theres no obvious evidence that I was a target for a BB gun, slingshot...or worse.

The purpose to express how disappointed I am with the manner in which a recent concern was handled by Honda Customer Service. To give some background, I purchased a 2014 Honda Accord Coupe in June of 2017. Roughly two months after, the car began to have problems where to vehicle would not start the first time I pushed the start button. Over the next few day, the problem became progressively worse. I took to vehicle into the Heritage Honda in Towson, Maryland and reported the matter to the service manager, John ** who informed me that there was nothing he could do until the problem could be recreated. Please keep in mind that the vehicle had not reached 36K miles when I brought in for it to be checked. Fast forward to October 7, 2017 when I took the vehicle in for a recall repair and explained to the technician the same problems I shared with John. Again, I was told there was nothing they could do. I left the vehicle to have the recall repair completed and received a call from the service advisor who notified me that I needed to replace the starter. I was very shocked to hear this, as I stated before the car had JUST hit 36K miles before I brought it in for repair. She gave the cost of the repair, and I approved it.After doing some research when these symptoms with the intermittent starting began, I see that this has been an ongoing problem with Hondas since. There was even a service bulletin for this very issue for 2014 Honda Accord (V6). So my question is, if there was a problem with the starter for the same year and model of my car (minus the V6 engine) why wouldn’t your company recall vehicles that were not V6? That seems like the fair thing to do.Needless to say that I am not a very happy Honda owner at this time. I have been a very loyal Honda supporter, and would like to continue to do so. I feel Honda should do was is morally right and reimburse me for the monies I paid to replace the starter. I have been working with Allen in customer service with the hopes of amicably resolving this matter, but unfortunately he was only able to offer me a $500 Honda gift card to be used for future purchases/services at any Honda Services. This does not seem like a customer oriented resolution. This makes it a win-win for Honda. I’m still out of my $800 that I paid to replace the starter, and you get the $500 back into Honda for any services that I may need in the future. Just doesn’t seem fair.

My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had the transmission rebuilt but not by Honda dealership. I serviced this car well and everyone knows there is a defect that will happen again. So I will be getting another car before my warranty from the tranny specialist expires (2 years or 24k). This cost me about $2800 for the rebuild.

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. “Not to worry”, they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.Since that did not get me anywhere, I asked for Hondas number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district managers name for Honda. She said to me that I needed to get that information from the dealer.I then proceeded to voice my concern on this, and told her that the vehicle isnt safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMCs customer service department blows Hondas away. So, now I have to call Roush back in order to obtain the Honda district managers name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.Honda evidently paid ISUZU to manufacture the Passports which was Hondas entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

While driving my car on I-10, both the passenger side curtain airbag and seat airbag deployed with no warning or reason! When I got home, I wanted to contact Honda; but a lawyer friend warned me to do my research first! I found several online complaints about the same issue. In each case, Honda claimed they must have run something over that caused airbags to deploy. In each case, driver was sure they didnt; but Honda refused to fix the car, and insurance also refused. I took proper steps to protect myself; and sure enough, Honda gave me the same response. I can’t believe nothing is being done about this! It is unfair and very dangerous to all drivers on the road! If you are considering buying a Honda, I would strongly suggest considering another make that is safer and from another car company that takes responsibility for their mistakes.

Leather seats worn out. I purchased a new 2008 Accord Exl. Then after 5000 miles the seats started to wear. Brought this up at the Honda dealer and was told it is normal. At 15k miles the driver seat got so bad. I mentioned it to the dealer and I was told there’s nothing they can do. At 40k miles and I am in a process of replacing the driver seat or get rid of car. I need your help on how to deal with this.

A week ago, I had a good experience with Honda sales which included a Salesman patiently pairing my phone with the Bluetooth. A week after the connection kept breaking which was verified by the salesman. He tried to connect his own phone to my Bluetooth and was unable to do so. Subsequently another salesman tried another phone which he was able to connect. The second salesman went into the service department to see if he could get any help at which time the Service Manager informed him that Honda does not support the (originally Sprint) Virgin Mobile service and showed him the Honda Canadian Website. I wrote to the Sales Manager, explaining that: 1) I was never informed that the Bluetooth was only available with certain providers, 2) My phone had worked for a week, 3) Another salesman was not able to pair his phone either and 4) My phone clearly recognizes the Honda Bluetooth even though the Honda Bluetooth has stopped recognizing my phone. I need to be helped. Have not heard back from him. Please help. Thanks.

Durability would have been a 5 except for plastic side mirror which has been a problem. Performance has been great. Gas mileage excellent. Repairs few. Performance and comfort excellent. Have performed regular maintenance only. Buying and servicing car has been a pleasure. As an older female, have experienced unpleasant disrespectful interactions when purchasing and maintaining other car brands. Overall performance, comfort, durability, and holding value would motivate me to buy another Honda and recommend to friends and family.

I live in Baraut, U.P. and I purchased a Honda Activa from Subhan Sai Honda Najafgarh in Nov. 2011 (no-**). After 10 days, there was a problem with that engine and I informed our nearest dealer in Baraut but there was no action taken by that dealer. After that, I informed Mayapuri Honda dealer (because my local address is near, by Mayapuri). But after 15 days, that dealer had taken action and he changed some parts of the engine and I paid 3000 Rs for that. Now, again, I am facing the same problem and my Activa is at my home (Baraut). The local dealer is saying, I will not do anything; you will have to take it to the same agency where you purchased from. This is very difficult for me because I am working in Gurgaon. How can I take it to Najafgarh from Baraut? My concern is that if there is any problem, then the local dealer should take the responsibility as he is a family of Honda.

I am the original owner of a 2013 Honda Accord EX-L. This car has never had service anywhere other than Honda dealership. Even oil changes. A few weeks ago I took it to have oil change and the recall on the battery sensor. When I got into car prior to service it would not start. The dealership told me that because the battery was involved it would do that. The problem progressively got worse until actually would not start. I took back to dealership and they told me it would cost $700.00 to replace the starter. The car has around 50 K miles on it. After I googled the issue with the recall and bad starter it seems that many other Honda owners are having this problem. I called Honda and the rep said that she has heard of this happening and was surprised but her supervisor stated that it was unrelated to the recall and will do nothing about it. I will never buy another Honda again!!! Very disappointed.

Went in just for a recall on airbag and when I went to pick it up, the car was on so not until I arrived at a store and stopped, then car would not turn on. I waited a bit, turned on. Went back to dealer and they said it was the battery which it wasnt. Now its the starter. The dealer say they didnt do anything but what a coincidence. They asked if I wanted to have car diagnosed.

2008 Honda Civic EX - Sept. 2013 with 105,000 miles, the AC intermittently would not work. Refrigerant was good. Eventually by early 2015 would hardly work at all. Taken to Honda dealer where I purchased the car new. There were metal shavings that looked like sand in the system. $3,800 to repair. Wife drove the car exclusively so heres what most likely happened. Compressor went bad in 2013 but still worked and probably made some noise at some point and should have been replaced then. Our fault to some degree, but the point is these compressors only have a shelf life. Ive had numerous Hondas and never had compressor problems. Wish I had known, would have never bought the car. Also, I talked to the service rep and he advised me that HR-V have the same problem. Will do everything possible to have Honda reimburse all who had/will AC compressors going bad.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I dont have to pay anything but they also charged me for that. My salesman was Mr. Rana ** I will never ever go to Hillside Honda and wont recommend anyone to go there.

My 2019 Honda Civic, brand new 3 weeks ago, has been in the Honda service department 7 times for the same problem. The low tire pressures warning light goes on after 2 days driving out of the service department. I have been given 7 different explanations & as many attempted repairs... Down to new tires. The problem is still NOT resolved. I bought this car for my teenage daughter because of its purported reliability & safety. The last time it arrived to the shop with a flat tire due to “manufacturing defect”! 1 of the 4 tires was replaced. Today they are saying a 2nd tire needs replacing. Would you allow your teenage daughter to drive this car? I am extremely distressed and she has spent more of her college summer break waiting at the dealer! This situation meets the trifecta of the LEMON LAW criteria. This vehicle is unreliable & downright dangerous.

1. Only had car 3 months 2. Warning sensors in complete failure intermittently. Dealership cannot find problem.3. Complete AC system ($3,000 job) had to be replaced after 4k miles.Cannot imagine what this car will be like after 3 years/36k miles...

I am highly disappointed in the service I’ve received from Honda Customer Service. I leased a 2017 Honda Accord Sport and have had nothing but issues from day 1. The dealership has done an exceptional job trying to resolve the issues, where Honda Customer Service lacks the ability to serve their customers and document cases open accurately. I’ve had issues from the gas tank release being broken in the first week to a constant wind noise coming from the driver side window or door seal. In addition, I had to take my car in once again for a heavy vibration when breaking. I’ve made several trips to get these things resolved and Honda Customer Service has a very unsatisfied customer on their hands. I will definitely reconsider going with Honda in the future and I have two of them. Hopefully Honda executives realize the lack of quality support with their Customer service group.

I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.

Almost killed a driver getting off the freeway as the master cylinder on my Honda failed: the brake pedal went right smack to the floor. Tried to pump the pedal to no avail and then tried the emergency brake but shockingly nothing worked. Rammed right into the Prius in front of me. My last Honda the master cylinder also failed but I lucked out in that pumping of the pedal worked and I was able to get it home for the mechanic to take care. Heard Honda doesnt care that you could lose several lives because the master cylinder died on you.

Honda S2000 - It’s a great little convertible that is not high maintenance, but Honda stopped making it. It hugs the road very well and maneuvers great on the road. Honda should definitely bring it back.

I leased a car from Acura (Acura TL). However, my experience was not as great. They scratched my car when it was in service, told me I would get a $250 credit if I fix the car but I cant get my money from them. The service manager at Yonge and Steels location is rude and irresponsible. For the end of lease inspection, they charged me for scratches on the rims although the mileage on the car was only 40000 KM, no accidents and in a very good condition.I am going to go public about this issue and make sure I would let anyone I can know about the experiences they can go through if they lease any car from Honda or Acura. I believe it is everybodys responsibility to inform others about these kind of problems they might face.

In June 2011, I was hit by another car that changed lanes into the right passenger side of my 2006 Honda minivan, pushing me head on into the concrete barrier dividing the oncoming lanes of traffic. My drivers side airbag deployed. The airbag deployment broke my right wrist and severely lacerated my left thumb cutting through an artery. I am on Coumadin, so the bleeding was quite severe.

BEWARE. I love the car (2019 Honda Fit LX) and its almost perfect, with a few flaws that I had to get used to. One being the headlights dont turn off, the audio screen is always on, going from reverse to drive sometimes has me ending up in neutral, and the rear view camera is always getting dirty. Other than that I love the car and feel safe in it. Until today, after a month buying and driving this car NEW. I went to unlock the car and nothing worked. I went to try to unlock it manually with my key. The whole thing was dead. Had to call roadside assistants and they brought out AAA, who kept saying someone either was trying to break into my car or I pushed the panic button by mistake. No sir, all wrong. Im in a personal gated garage. Anyway, nobody could figure it out but eventually they came to the conclusion that the alarm system just glitched and that I can come in and have the guy turn the alarm off. WTF so I cant use the car with a panic alarm or else I risk the car having me locked out until someone comes to fix it? What is this a stolen iphone. I mean come on! Being unable to get into my car was very scary considering the fact that if I had left my phone inside the car by mistake and needed to unlock the car there would be no way of doing so! Everything works fine again for now but Im still feel uneasy about driving the car now. Again great customer service, nice car, and good driving vision from all views but one very unsafe experience. This car was purchased in Los Angeles, CA.

We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?

From the beginning of my lease of the Honda Clarity fuel cell car, I had problem with the car controller board. Then, the fuel tank problem had my car towed to their Torrance, CA. location for replacement due to unavailability of the service and hydrogen fuel. Then, the water pump corrosion recall to replace the water pump. Then, the True Zero hydrogen fuel cell producer depot caught on fire and their trucks were caught on fire. Theres no hydrogen fuel and the long delay in getting the inspections and permit to re-open the True Zero hydrogen plant.Meanwhile, the consumers face horrendous problems getting through to Honda Customer service to respond to deal with the rental car situation. A lot of time burden spent by consumers like myself to get Honda to help by providing temporary rental car. Honda customer service keep telling customers to wait for their case managers to call back if you can even get through to them. Honda Clarity fuel cell lessees are paying a high monthly leasing fees to Honda and not being able to drive the car and compounded by their horrible customer service and red-tape to make consumers bear the burden of time and costs. This doesnt happen with Toyota and Hyundai fuel cell vehicles when I talked to their customers. If theres a zero rating, I would rate it zero.

The car (2012 Honda Civic) is 3 months old and I have always owned Hondas and love them until now. I was stranded and called AAA for a jump twice. I visited the dealer and they could not find anything wrong and said I must have left the lights on which is very insulting. First of all, I dont drive at night. The lights were set to auto on (which may have been the problem). Second, I know when lights are on; I can see the headlights. When visiting another car repair place, they noticed the battery was reading 12.5 when it should have been in the 13 to 14 range. So maybe the alternator wasnt giving the battery enough juice or something was draining the battery. The display screen read ABS system and VSA system and all indicator lights were on while trying to start. No other indicator lights ever came on. I dont want to be stranded again and the dealer was insulting. Any ideas?

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading. Well, to cut a long story short, my Honda Civic Hybrids IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected. The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **’s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Hondas advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives. The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Hondas CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

Transmission of 2002 Accord fails April 2011 (at 23,000 miles). Cost is $1867 to fix plus towing. Another part of the transmission (TCC Solenoid) fails January 2012 (at 27,252 miles), costing $864 to replace. Responding for the second time to the summer 2011 Honda recall for an airbag repair—response number 1 in September 2011 and response number 2 in December 2011—I was asked to come on a specific day in January 2012 to have it repaired. I went but Superior Honda of N.O. did not have the part. When they got the part and fixed it they told me that the OPDS sensor needed repair and I had no airbag coverage at all. I learned later that this problem was under warranty until one day before the repair was made. This was only $300, not the $3,000 transmission fiasco (including a guess at towing cost). I think Superior should extend the warranty one day since if they responded properly to the September request or had the part for the recall work, the OPDS sensor would have been under extended warranty (Spring 2006 letter from Honda).

Accord EX V6 2006. Service Bulletin #08-045: Idler pulley mounting surface is tilted, causing timing belt to rub against pulser flange on drive pulley. Repair includes installation of taper shim kit and a water pump, and grinding a relief on engine mount bracket, if needed. Cost to Repair Defect: > $1,000 Stance of AHM: AHM acknowledges defect, but will not accept financial responsibility for repair of defect. AHM claims that vehicle is 14,500 miles and 4 years outside of normal warranty. Therefore, owner of vehicle is financially responsibility for repair of defect.Complaint: AHM released a defective product into market. Consequently, AHM should be held financially responsible for repairing that defective product. A warranty written by AHM should not exempt AHM from rightful financial responsibility.

I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

I have had over a dozen issues (with most still outstanding) with my 2016 Honda Civic and Honda Canada has been using gibberish excuses to stop repairing my vehicle under my valid warranty. Be careful of excuses like Cannot Replicate as this is their first attempt to avoid the costly repairs associated with your vehicle. Honda Canada representatives have assured me that no photos, videos or witnesses means nothing to them, thus ignoring your concerns and complaints going forward. There is nothing you can do because they have already taken your money. Even if they lose you as a future customer, they know it is still cheaper for them than to have fixed your car under your valid warranty.If you do duplicate the issue to only a Honda Service Manager, then they will use another corrupted tactic and deem the issue as Its just the normal characteristics of the vehicle and now your vehicle is fixed and they will no longer deal with that issue, even if you threaten to take legal action. They just dont care. Their tactic includes losing customers as long as they DONT pay for your repairs. They are convinced that they can bite the hands that feeds them and still get fat. If that isnt arrogance then I dont know what is.Unfortunately theres nothing you can do but spend thousands of dollars for a lawyer to take them court, and knowing that the customer cannot usually afford it and just gives up, theyre content to have saved the shareholders the costs of your repair. But you can do something about it. Share this warning with family and friends and tell them to do due diligence before buying a Honda product. ***BUYER BEWARE; YOU HAVE BEEN WARNED***

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.

This is about Shellharbour City Motors Honda Dealership. ---They even dont know how to do a business--- Okay, on the phone they say car (Honda Civic) is only driven 500 kilometres and comes at $24000 with $500 accessories. They say they can consider bringing it down a bit if meet in person. They say the offer expires on 31st December. When you go meet them, they said the car is 1500 kilometres instead of 500 kilometres. They say they cannot bring the price down (firm at $24000, which I think would be okay). But terrible manager says accessories will not be included. (even if the offer is valid until 31st December). If you go few days later, and ask for $24000, they said they cannot sell it at that price. They said they updated the price which is $24990. (wait...didnt you say that offer is valid until 31st December? and Im making offer on 28th December.) Why wasting time of busy people if you cannot stick to your words and promises? This is enough, I am getting a good offer from Volkswagen and Kia who at least keep their promises.

I am the original owner of a 2001 Honda Accord with 75000 miles. Yes, it is out of warranty, but the transmission is slipping, it should not go at this point. Also, I brought in my car for a recall on the airbags now (never a problem), now the airbag light is on was told nothing comes up on the computer and dont put my purse on the front seat. Really? Is that the best they have? Im disgusted, never another Honda.

Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d

We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda vehicles since the early 1990s, and are fierce defenders of Honda quality. At least we had been. Our 4 cylinder Accord gets very good gas mileage: 39 mpg. average. It is extremely quiet, and the heavy doors remind me of the mercedes vehicles we used to own prior to the hondas. However, at 17,000 mi. we took the car to our local tire store to put on snow tires for the winter, and the guy noticed an oil leak. He didnt diagnose it correctly, but that didnt matter as it was under warranty, which led us to have it checked at the dealership in Albuquerque. They diagnosed a bad seal btw, the engine and transmission. They had to pull the engine to get to it and repair it. It was fixed, under warranty and at no expense, but I worry now about other weaknesses that may show their ugly head as the car gets older and goes off warranty. This one seal would have cost a thousand dollars to replace had we had to pay for it since the engine had to be pulled to access it. I have an 04 Element that now has 97,000 mi., and have not had a single problem or complaint with it. Maybe the older ones were better made, as I hear Honda is having numerous quality issues with newer cars. I think well try a different manufacturer next time, as no new car should need engine / transmission seals replaced so soon.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles. I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck. I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000. Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

I had purchased 2011 Honda Accord EX-L V6 (non-navigation) at Norm Reeves Honda in Cerritos, CA. So far, I had problems ever since the purchase. A tire blew out a week after purchase (paid 200 for tire from dealer, 165 at Costco). A Variable Cylinder Management problem locked up the car this month on August 9th, 2011. And the A/C system leaked and no longer worked on August 27th, 2011. The car has only 27,000 miles on it. And the car is within warranty. A brake pad in the front right caliper was also cracked and replaced by another dealer.I am thoroughly disappointed with the workmanship of this 2011 vehicle or 8th generation series Accord. My past Honda Accord 2005 was purchased new, an EX-L V6 (non-navigation). It worked without problems or mechanical difficulties, with the exception after 135,000 miles for a software update for a fast idle relearn on the ECU. That car was sold with 212,000 miles without these problems as compared to the 2011 Honda Accord. The only difficulty observed was with the mechanical workmanship of a different dealership from Norm Reeves, where a replaced engine, mount from wear and tear, was not tightened down properly.

I bought a 2016 Honda Civic for its reliability, that didnt happen as planned. Within 4 months I had the factory radio swapped out and the problem returned. It will randomly beep and the dash would go blank. Now today I picked up the car after the service rep told me they have updated the car software and the radio unit as well. I asked them if they had tested it because usually problems occur after driving the car he stated they tested it for 2 hrs which turned out to be a lie. When I got the car today I was nearly killed because as soon as I drove off the lot the Vehicle Stability System light came on and the car started to decelerate as it thought it was losing traction. Then within seconds the brake system failure light came on, immediately the brakes began vibrating and I was unable to operate them while approaching a red light, ran the red light with no choice and then power steering system problem light came on. Then the steering wheel locked up. So basically within 5 min off the lot my car was in motion and inoperable and not responding. Eventually the brakes came back after constantly hitting them but almost hit another vehicle in lot due to this issue. Biggest part of this complaint is that when I went back in the no one at the dealership took ownership of the problem and insisted they have done nothing wrong. Well obviously something has happened. They took the vehicle in and within 2 hrs called me back saying they fixed the issue, so I asked what the problem was and they stated that they do not know what the issue was but it is fixed. I am like how do you fix a problem that you do not even know. I asked service manager, who would be responsible if something happened to me or the car, he said he was not in a position to say anything or take financial responsibility. If they cant even trust their money on this car then how can I put my life in danger in this car.

I purchased a 2002 Honda. I was refused a test drive. The air conditioning was not working and the radio didnt work. I took it in for service for the air conditioning, then the maintenance required light was on. After receiving the serviced car, it stalled when making turns 4 days later. I took the car to a Honda dealer to have it checked and was told it was the timing belt causing the engine to cease and low oil. My question is, the car was in the shop less than a week prior and doesnt work. I attempted to return the vehicle to the dealer. Coleman is refusing to take it back. Honda car is a dud and Coleman refuses to satisfy the customer.

I have the 2 year Honda factory with an extended warranty on my 2016 Honda HRV. After 18 months I am having it serviced here in Naples and asked what coverage is offered to correct hazing headlight lenses to make this right. They told me because it was caused by the elements Honda does not cover this. I would classify this as poor quality and workmanship. Extremely disappointed lifelong Honda driver! Oh well.

I dropped my Honda off for warranty repair work on August 22, 2019. The warranty company approved the work to be done on the same day. I called the service advisor Georgiann. She did not answer. I called to speak to a supervisor to see when will my car be ready. No answer. No callback. I called today, August 26, 2019 and Georgiann advised me that my car would be ready for pick up August 27, 2019. I did not receive a call. I called and was on hold with Melissa for 30 minutes. I drove up to the dealer and asked, Where is my car? and nobody knew where it was. It took 20 minutes for them to find it. Deante ** was very rude and uncaring, Scott ** the Manager did not move out of his seat to help. They both were uncaring and did not try to rectify the problem. My car was there for 5 days, they never ordered the parts and the manager, supervisor or advisor did not contact me to tell me what the status was. I have been buying cars from Motor Cars Honda for over 16 years and we have been getting our car service there for over 20 years and never have we received such poor service, uncaring and could care less about customer loyalty. Sincerely, A unhappy customer.

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I dont believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

No problems with this vehicle so far. The most important consideration in buying a new car is what dealership you buy it from. Many dealerships are pawns of the manufacturer, meaning they protect the manufacturers interest above their customers interest. They dont tell the customer the real truth when the customers car has a defect that the dealership was aware of before the car was sold to the customer. I personally was a victim of a dealership who exactly did what I described above. So, research the dealer more than you research the car you want to buy.

I brought my car (Honda Crosstour) into service in which I have an extended warranty and purchased a service plan. One month later I experienced a short in which all the electronics of the car went dead. I took the car into the same service center and I was told water is in the navigation unit. This is located at the back area on the right side. The first problem was the service team was not able to find out the cause of the problem. They did not provide me with options or update me that the warranty does not cover water damage. The service area open up the car and discovered water flowed into the navigation electrical unit area at the back of the car. The first words that came out of the service manager was oh well maybe someone played a prank on you and threw water in there, I dont know how water got in there. Its been a week. I have no car and they will not give me a loaner. They want my insurance to cover the cost which is about 3900 for the navigation unit and about another 1000 approx in labor costs. The insurance adjuster stated that this leak was not due to a minor bumper accident that I had 6 months prior. The service manager indicated that water may be leaking through there. The insurance will therefore not cover this item. So I am left without car, and attempts at escalation is arduous and stressful. This is the first time I am a Honda owner and if this situation is not resolved by Honda I will never be one again!

Potentially Dangerous Issue with Radio - May sound like an exaggeration, but I assure you, it is not. Let me explain. Imagine how startling it would be to be driving in heavy traffic and then reach for the volume knob of the radio to turn it down, but instantly it goes to full volume. Each time you try to turn it counter-clockwise to decrease the volume, it only gets louder. This has happened many times. It is not consistent, but will happen several times during each week. I have reported this to the Honda Dealer, they did nothing. This is startling and dangerous since it shocks the driver and creates a big distraction, possibly panic within the car.

I have a 03 Element and love the vehicle. I was getting ready to buy a second one until I found out it is $726.00 to replace a starter, a freaking starter. I will not own another one. And I will trade this one for a Toyota by tomorrow. I think it is pretty pathetic that you have to remove a perfectly good manifold to get to the starter, who was the brain child of that design. I thought you built cars to last and to be low maintenance. Well, if one starter cost that much, how is it low maintenance? That’s very, very sad. Honda has lost my business. I have had a CRV, Civic, and Element. Not anymore!

3 years ago I bought a used Honda Civic from Honda of Seattle. I am the 2nd owner of the car, it had a clean Carfax, and low miles, 36100 when I bought it. So, for a car like this, I paid a high price, about $12000 after finishing paying my car loan. I recently noticed a coolant leak under my car and a couple of days later I brought it in to Honda of Bellevue for an inspection. A day later they told me that my engine block is cracked and forgot to mention that this is in fact a manufacturer defect, that HONDA admitted and for several times increased the warranty up to 10 years. They insulted me, offering me a $300 cash for the car, or to repair it for about $10000 just for labor - engine not included!I contacted Honda corporation and both dealerships here in Seattle area, they are all trying to wash their hands and not admitting to the fact that this is a MANUFACTURING DEFECT! They said, that they dont have maintenance history since I bought it. I bought this car in good faith, from a reputable dealership, thinking that it will serve me for many years if I treat it well, change oil and filters in time, which I DID! But I dont think its my fault they tried to cut corners to make the car cheaper and then realized that they messed up.All 2006 to 2009 Civics are in the position to have this issues at one point. For me it happened at 65k miles for others at 19k. Whatever the mileage, it will ALWAYS BE a MANUFACTURER DEFECT and HONDA should have the decency to warranty every person that bought this car, regardless of mileage and not just for 10 years. So, next time youre thinking to go to a Honda Dealership, to buy a car, thinking they are there for their clients...think twice. They are there to sell you a car, not to support you when you have a problem with it. Im very disappointed in HONDAs dealership dismissing attitude and lack of care in giving their clients the support they need when needed!

2015 Honda Accord - Corporate office does a terrible job responding. They sent me a survey regarding my experience with local dealership (which was very good). Unfortunately it took so long to finish the survey I abandoned it. I called regarding a question as to how to pair my iPhone, I got a recorded message that said press 1 if I want to leave a message. I pressed it five times and wasnt able to leave a message. Finally, like the experience mentioned in the above paragraph, I gave up. My question never answered.

I have purchased about 10 Honda vehicles in the past 15 years, 4 of which have been Honda Ridgelines. I havent had any issues with any of them, until now. My current 2017 Ridgeline came with a toxic odor in the in-bed trunk. Every time you open the trunk, the smell comes pouring out. Anything you put in the trunk comes out smelling of the chemical. I have tried cleaning it out numerous times and even brought it to the dealership, where they tried to get rid of the smell three times. Nothing works. When I called American Honda, they stated that all of the 2017 Honda Ridgelines have the smell - the smell is from an epoxy they use to seal the trunk and there is nothing you can do to get rid of it, other than waiting for it to fade away. I have been waiting for seven months, and the smell is as strong as ever. American Honda refuses to do anything about it. Seems like they did not learn anything from the Takata airbag disaster.

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the drivers seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said normal wear and tear, -past warranty. They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!

Love the Honda engine and ergonomics of the rider position. Replacement parts are very costly, but the quality of the build is outstanding. Overall a very reliable bike. Honda offers many models, but they will only sell them if the volume is sufficient. For example, the Honda ST 1300 is no longer sold in the United States but it is in Europe.

Honda Customer Service is extremely disappointing. Items offered/described on their website imply suitability for all--not true. Example: Website describes Backup Sensors as Help yourself in or out of a tight spot while helping to protect your paint; Four Sensors emit audible beeps into the cabin while you back up, signaling objects as you approach them. Beeps quicken as your vehicle gets closer to objects. Note: Back-up sensor attachment is required for installation. ** Polished Metal Metallic; MSRP: $265.32. On the purchase of a 2011 CR-V, we had backup sensors installed for $857. Turns out that the emitted beeps are very high-frequency which my husband cannot hear. (According to The National Institute of Health (NIH) 15 percent (26 million) of Americans between the ages of 20-69 cannot hear high pitched tones because of military service (in my husbands case dating back to 1965), etc. ) We would not have requested this safety feature installed on our new CR-V, the third new Honda my husband has purchased since 1997, unless we considered it important. We are a retired couple on a fixed income, and we think long and hard prior to spending this amount of money on discretionary items. Honda personnel with whom we have dealt offered us one option--go to an after market auto shop and see if they could rig up flashing lights to supplement the (inaudible) sound. Are they serious? In backing up, we have to look forward to see flashing lights!!! What about the sides of the vehicles where the backup sensors are supposed to ensure protection?

I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.

Trash truck crossed center line and hit driver side door while traveling at 60 mph. Car spun around in front of the trash truck and was broadsided by the truck on the drivers side. Car continued to spin and rear-ended into guard rail dividing highway. Truck then ran over the left front corner of car. Car suffered $15,000 in damages and two sections of frame replaced. Wife was injured with whiplash in back and neck, aneurism on aorta, and seat belt pancreatitis and chest and neck seat belt burns. I was not injured. No air bags deployed in the vehicle. My insurance fixed the car instead of totaling it. The car suffered $10,000 in diminished value. I cant find a lawyer in WV to help me, cant find a lawyer to file suit against Honda for failure of air bags resulting in injury. Car was a 2010 Honda Civic Hybrid and was purchased on 1-9-11 and accident was on 3-24-11.

I purchased Honda Activa 125 cc... All over experience is good but when we drive in night, accident is for sure. Headlight is very worst. Manufacturing people is not concerned about customer safety. Im very disappointed with this purchase.

I have a new 2016 Civic and it is a great car. It is my fourth Civic, but there are a couple of things that I do not like about it. It does not have a CD player in it. I do not like any of the stations on the radio and I do not like the music of today. I loved listening to my music from the 50s, 60s and some of the 70s, but now I cannot do that because you opted not to put CD players in your new cars. I am not a person that has a Ipod, so that is not an option to listen to. I was very disappointed when I found out about this feature. The trunk door lock on the drivers door is an annoyance. I cannot reach the door handle to close the door when I get in so I have to grab on to the pocket where the button for the trunk button is and 9 out of 10 times I hit it and have to get out of the car to close the trunk. Why didnt you leave it where it was on the 2013 Civics??? Whoever makes these changes should think of the Seniors that purchase these vehicles and leave some things alone. Other than those two features that I just explained, the car is great and I do love it. Thank you for listening.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).