My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.Since she drives an average of 12,000 miles a year, shell need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.

I could not see due to solar glare and accidentally hit a 4-foot steel pole at about 10 miles an hour. I was wearing gloves because it was very cold that morning. My 2003 Honda Odyssey airbag deployed and the chemical from the airbag burned holes through both gloves. I did suffer minor burns but basically the gloves protected me from very serious burns. According to Honda, based on my VIN, I do not have an airbag that necessitated recall. This is my 3rd Honda in the course of 20 years and I am very disappointed. I also feel so fortunate that it was a cold morning when the airbag went off.

When I bought my Honda CRV I leased for the first time and after 3 months I paid the car off early. I sent in what I needed for the title and I have called 5 times regarding where it is. I was told it was mailed out a few weeks ago and if I dont receive it I will have to pay $60.00 to get another shipped out. First of all I didnt know about all the sale tax I had to pay, plus I just paid my car off after three months! I think I had 12 Hondas since 1999. I feel I shouldnt have to deal with all the stress to get a title plus I am a good customer. I am so upset and I dont have the time to deal with all this. Once again I do what Im suppose to do and now Im stuck!

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I cant get anything more than 26, city or highway. Honda said to have the dealer check it. They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the normal range, then there is nothing they can do. No one can give me a number for normal range. I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!

I bought a brand new 2008 Honda Accord that Im still paying for it. My complaint is that the leather on the armrest on both doors are peeling off! Also the leather in the middle console has also peeled off and I paid to replace it. The carpet on the passenger side is also defective. I took it to the dealer to complain about it. They said they fixed it, but it still comes out of its place.

I love this bike for being excellent in terms of providing balance while you aim at long rides. In fact I ride bikes almost regularly. Thus, this bike ensures you enjoy a joyous and fun filled ride every time. Another best feature of this bike is irrespective of the fact what your height is you will get an extremely comfortable ride out of this. Another notable aspect is the 4.4 gallon tank that is quite slim and falls between your legs. In fact whenever you think of a fun and kinda care free ride, this will be one of the most ideal options that you can avail of.

I leased a Honda in 2013. In March 2015 I traded the Honda in on another car. The dealership obtained a payoff from Honda Leasing. The payoff check was sent to Honda. They cashed the check and sent a free and clear title to the dealership. 6 months later I get a bill for $280 property taxes. They got their payoff. Dealership got a free and clear title. I dont owe them anything, hence free and clear title. They are now turning me into collection agency because I wont pay them. Looking through my papers, they sent me a refund check 2 months after they released the title. Anyone else have this problem? What did you do?

I purchased a Certified Pre-owned 2013 CRV. When I was setting up the electronics, my battery died, after about 15 minutes of not running. Honda told me it was natural because there are so many electronic devices it cant keep a charge. So I took it in, they tested the battery, and it read good. I took the car to a battery shop, they tested it and it showed it had 6% of its life left. The tech said Honda service is supposed to try and not replace anything at Hondas expense, so they tweak their testing machines. I dont know if that is true or not, but Hondas tester said my battery was good, and this tech said it had 6% life remaining. The testing machines were the same brand.So I took my Honda to be outfitted for towing behind my RV. I followed the book directions, which says if you are towing more than 8 hours, pull fuse 17. I was towing 20 minutes, just to get home, so I didnt pull fuse 17. Lo and behold, my battery was dead when I got home. I thought Certified Pre-Owned meant that all parts of the car would last per their warranty, not a battery that would die the same day you drive it off the lot. So I am headed back to Honda. If they replace my battery, Ill write a nice report. If they dont and I have to go to an aftermarket battery, at my own expense, Ill get my moneys worth writing bad things about Honda.

I was a Honda owner for over 20 years and always liked Honda. Generally they are good cars, but if you do have an issue, the customer service is the absolute worst. I have proof of trying to call customer service many times with no return call. It’s impossible to get a number for someone “higher up”. So I tried emailing and again can prove that not one person would respond to my emails. My email got the automatic response that someone would be in touch within 48 business hours, but I never heard back from anyone from Honda, despite trying to call and email every 2 months. I finally gave up, bought a Mazda, and never looked back.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They’re claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out. I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

From the beginning of my lease of the Honda Clarity fuel cell car, I had problem with the car controller board. Then, the fuel tank problem had my car towed to their Torrance, CA. location for replacement due to unavailability of the service and hydrogen fuel. Then, the water pump corrosion recall to replace the water pump. Then, the True Zero hydrogen fuel cell producer depot caught on fire and their trucks were caught on fire. Theres no hydrogen fuel and the long delay in getting the inspections and permit to re-open the True Zero hydrogen plant.Meanwhile, the consumers face horrendous problems getting through to Honda Customer service to respond to deal with the rental car situation. A lot of time burden spent by consumers like myself to get Honda to help by providing temporary rental car. Honda customer service keep telling customers to wait for their case managers to call back if you can even get through to them. Honda Clarity fuel cell lessees are paying a high monthly leasing fees to Honda and not being able to drive the car and compounded by their horrible customer service and red-tape to make consumers bear the burden of time and costs. This doesnt happen with Toyota and Hyundai fuel cell vehicles when I talked to their customers. If theres a zero rating, I would rate it zero.

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.

I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.

Honda Customer Service is extremely disappointing. Items offered/described on their website imply suitability for all--not true. Example: Website describes Backup Sensors as Help yourself in or out of a tight spot while helping to protect your paint; Four Sensors emit audible beeps into the cabin while you back up, signaling objects as you approach them. Beeps quicken as your vehicle gets closer to objects. Note: Back-up sensor attachment is required for installation. ** Polished Metal Metallic; MSRP: $265.32. On the purchase of a 2011 CR-V, we had backup sensors installed for $857. Turns out that the emitted beeps are very high-frequency which my husband cannot hear. (According to The National Institute of Health (NIH) 15 percent (26 million) of Americans between the ages of 20-69 cannot hear high pitched tones because of military service (in my husbands case dating back to 1965), etc. ) We would not have requested this safety feature installed on our new CR-V, the third new Honda my husband has purchased since 1997, unless we considered it important. We are a retired couple on a fixed income, and we think long and hard prior to spending this amount of money on discretionary items. Honda personnel with whom we have dealt offered us one option--go to an after market auto shop and see if they could rig up flashing lights to supplement the (inaudible) sound. Are they serious? In backing up, we have to look forward to see flashing lights!!! What about the sides of the vehicles where the backup sensors are supposed to ensure protection?

0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the other one put together by tape. 15,000 miles = console and arm rest replaced. 35000 miles = console and arm rest tearing. Not covered. 25,000 miles = loud clicking noise turning left. Honda did not cover this. Still an issue. 100,000 miles = recall on rubber bushings, confirmed damaged but they will not replace due to the fact that there is no leakage yet. Asked me to bring it in when leaking. 100,000 miles = paint chipping on roof. $30,000 = lemon.

I recently took my 2012 Fit into the Honda dealership as the air conditioning wasnt working and it was making a hissing noise. It turns out that there is corrosion between the compressor and the hose that connects to it. It will cost me over $1,000 to repair. How does a 4 year old car that is kept in a garage at home and in covered parking in the day get corrosion under the hood? One of the reasons I bought a new car at the time of purchase was so I would not have costly repairs anytime soon. Now I am looking at a $1,000 repair for something that in my opinion shouldnt happen in a car of this age.

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

If you are a bike lover you must have heard of the CB1100F that hit the roads in the era of 1983 and stole millions of hearts with its ravishing looks and mind blowing performance. My new Honda CB1100EX has same legendary design of that heritage bike. The design will take you back to few decades back and I love that feel whenever I am on my cherished bike for a ride. The heavy weight bike will surely compliment a man’s personality in best way. I bet the weight of the bike must be more than even Harley-Davidson Roadster 1200.One con of this bike is that you might find it somewhat tough to change the direction while you are in a hurry. Obviously few more such minor issues are there. But that is with every other bike that you may select. But for a seasoned rider like me this is the perfect bike that I am fond of.

The gear handle of my car, Honda City GXI (automatic), has been damaged. I have ordered a new one but there was no response from the Apex Honda Showroom, Kurla, since the last two months.

I purchased a 2011 Ridgeline and within the 5 years it has 30k miles and has been in the shop 20 times and still has to go in again. Problems from oil leaks to windows not working in the cold. Honda and the dealer wont step up and take responsibility for this lemon. The lemon law board in Vermont was the biggest waste of time ever. They wont let me show my evidence that this was a lemon. Makes me wonder who is paying them off. My first Ridgeline that was made in Canada was an unbelievable vehicle. This Ridgeline was made in Alabama. Typical USA quality. Ill never deal with Honda USA or auto master ever again.

For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

My wife and I, along with our grandchildren, were placed in a very life threatening situation on several occasions with vehicle stalling in heavy high-speed traffic. The ignition switch failed, but turned out to be a very expensive diagnosis and repair, $2,350.19 to be exact. When I found out there had been a recall, I contacted Honda for reimbursement, but to no avail. They mailed me a check for the cost of the switch. No letter of explanation as to why they refused to not pay for the total repair bill. I find this to be very appalling for a company not to respond to a customers complaint of a safety recall.

Problems with my Honda 2007 V6 just after about 33,000 miles - I am being asked to carry the following: Brake Fluid, Power Steering Fluid, Oil Drain Plug, Front lower control arms bushing, 4 wheel alignment and induction service. All this will cost $1,255. Only yesterday, I paid $733.99 for my service and brake pads, etc.

I purchased a 2002 Honda. I was refused a test drive. The air conditioning was not working and the radio didnt work. I took it in for service for the air conditioning, then the maintenance required light was on. After receiving the serviced car, it stalled when making turns 4 days later. I took the car to a Honda dealer to have it checked and was told it was the timing belt causing the engine to cease and low oil. My question is, the car was in the shop less than a week prior and doesnt work. I attempted to return the vehicle to the dealer. Coleman is refusing to take it back. Honda car is a dud and Coleman refuses to satisfy the customer.

Hondas are well made and great cars to own and I am very pleased with my Honda. It runs and looks great, and gets amazing gas mileage. Its dependable and it just gets up and goes. I am a mother of 3 and I can always count on my Honda to get me where I need to go. I love it. I like the sporty look and the trunk space in my Honda. I like that it rides smooth and sails down the road. But I would prefer a four door instead of a two door, it would be a lot easier to get my baby in and out of her car seat with four doors. I would also like more back seat space and a little more space between the front and the back seats.

We have a 2010 Honda Odyssey with less than 60,000 miles on it. For the first few years, we had our servicing on the vehicle done at the local Honda dealer. After a few years spending several hours at each visit, we were told by multiple people in our small town about a local mechanic in town who is honest and fair. We switched to this mechanic to support local businesses and it is much more convenient and way less expensive. At our last check up for the car, the mechanic found a leak in the steering rack. It is quite a pricey item to fix and the mechanic stated that a car with our age/mileage should not be experiencing this issue and suggested we call Honda to see if they would do right by us. We promptly called Honda and were instructed to contact our local Honda dealer, have the car inspected and call them back. Apparently, there is a warranty extension on the steering pump (not the steering rack).When we called the dealer, we were informed that they would charge $134 to inspect the vehicle and if it was the steering pump, we would get our money back. Otherwise, it is $134 out of our pocket. As we attempted to make an appointment, the gentleman we spoke with took no information, didnt give us a time and actually laughed (this was from Joyce Honda in Denville, NJ). We called Honda customer service back and asked to have the $134 waived as we were certain that the problem was with the rack, not the pump, and since we are looking at a costly repair, we arent willing to waste an additional $134. We were told that all dealers are independently owned and the fee cant be waived. We were also told that they cant help us without having one of their independently owned dealers see the car. They also instructed us that after paying the $134, our case would go to a group who would look at our loyalty to Honda; how often we used their dealers to service our cars and how often we have bought a Honda. Our issue is this; clearly there is a faulty part here and yet Honda is not willing to fix the issue easily. We arent willing to front any cost here especially since we arent confident we are loyal customers since we have our servicing done elsewhere. This is our second and we have to say LAST Honda that we will ever own. Our local mechanic will get our business and we are confident he will fix the problem and all will be well, however, we should not have to cover the cost of a faulty part. Very wrong.

We were denied warranty coverage by Honda America since they claim we did not follow the correct procedures for towing as outlined in the manual. I followed the procedures each day we traveled but they still denied coverage. Has anyone else suffered this injustice? Consequences - we are out of pocket $ 6,400. The dealer in New Orleans that did the work is Premier Honda.

I have a 2006 Honda City with 63,000 kilometers. I had a big accident at the 6th of March, but my airbags didnt open. I rescued my life very hard. I always trust your cars safety, but I was shocked when the airbags would not open. You are always preparing your cars advertising that everything is excellent in your cars and saying that take our cars because we are care about your life, but I dont believe you. I want to share this event with you. Human life is not an issue to be discussed with anyone. I will always say my friends, family and co-workers against buying Honda.

I got Honda Jazz on April last year. I had trouble within two months, no rear brakes. The dealership kept lying and saying nothing was wrong. Four times I went back with no help. Every time I put the handbrake on incline, nothing happens. I told them about this. I took the car to another garage for MOT, it failed on rear brakes. I went to the dealer and showed them the report. They refused to do anything. I paid for repairs myself, returned to the dealer with the bill and asked to see the owner. The staff member refused to get him and was rather intimidating and aggressive. The repairs showed the rear calipers were not working, only one pad was contacting with the disc, so I was driving a dangerous car. I would like something done before I take matters further. I think it is disgusting the way I have been treated. Trading standards said I would have had case if I had gone to them sooner.

Have been a Honda owner all of my life. The last two Hondas, a 2010 Hybrid Insight and a 2013 Civic, had batteries die at two years old with mileage under 20,000. I am very concerned. I feel their quality has gone down. Do not get me wrong, their service is outstanding. The batteries were replaced in both instances with no hassle and no cost because they were under warranty. However I am deeply concerned. Another month and I wouldve been stranded in ice and snow with no heater. Thank God it was caught when it was. Looking online I see I am not the only person with this complaint. I also feel the interiors are more plastic and not as lux as they used to be. After five Hondas, I think I am going to make a switch the next time I am ready to buy a car. Again service outstanding, quality of car has gone downhill.

I booked an appointment with Honda for April 12th, 2016 at 10 am in order to take off four winter tires, replace them with all season tires and replace the air filter. This is a very routine service and one that can be done in less than 45 minutes. This was performed in Thunder Bay, Ontario at the Gore Motors service center. After dropping off the vehicle there was no communication between them and myself and at 6 pm I decided to call. I called 15 times between 6 pm and 8 pm (close) with no answer and absolutely no update on my vehicle. I had to work a night shift as a health care professional at the local hospital and as a result, had to take a taxi to work. This is absolutely unacceptable and frankly, embarrassing. This service was not provided because I am a woman. If this was an adult male the service would have been completed in an hour with no issue. This is horrible for our society, especially for a multinational corporation prominent in the Thunder Bay community. There was no apology provided when I reached the service center at 8:30 am and I was still required to pay the service fee. Such an ordeal was completely unnecessary and it does not take 10 hours to perform an extremely basic service, so either the employees were incompetent or did not provide the sufficient services because I am a young woman. I hope the Customer Service Department sees this complaint and takes action because there is no place for this in our society and I was stranded without a vehicle, which is unjust and unethical. I hope this never happens again and right now have absolutely no desire to ever enter another Honda Service Center with such poor customer service professionals.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).

Purchased a new Honda HRV. Vehicle continuously would not start for no reason leading me stranded. Vehicle had to be towed to the dealership multiple times and all they could tell me was it had to happen with them. Battery was never the issue. Honda replaced the battery and still same issue over and over again. Had to trade the car with less than 32,000 miles on it as I could not get the issue resolved and car was nothing but a nightmare with this issue.

I leased a 21 passport with my husband last month from Honda. The sales team was great, price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer. I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive. After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. The manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/not proper functioning transmission is not normal. I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel. My husbands friend has the 20 passport. No issues. No rust. No transmission problems. Why is this the issue with the 2021? Issues after a little over a month of ownership not a good look. Awful job Honda!!

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

In April 2012, I took my Honda Odyssey to be repaired at Lute Riley Honda in Richardson, Texas. I told them to do a multi-point inspection to find out what was wrong with my transmission and brakes. Upon completing the inspection I was told by Joseph, a mechanic there, that all he found was that the transmission switch needed to be replaced; the gasket, gear oil, pressure plate, and clutch needed to be replaced, as well as the cat converter. I agreed and also purchased a warranty for my transmission. My subtotal was over $6000. After all the repairs, I received my car back seven days later, thinking that everything he stated would be replaced. Earlier this year, the clutch stopped functioning. I took my minivan to the dealership for them to honor the warranty. I was told that the warranty did not cover clutch repairs. Basically, I was lied to. I am still trying to seek justice and get them to honor their word. I highly recommend that no one use Lute Riley for any repairs. They do not have the integrity to be in business and should not be trusted. Next time, I will buy a Toyota.

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]

I bought a Honda Civic sedan 2010 from the Authorized dealer here in Egypt, but I face some problems with them. The Steering wheel material started to peel off and I went to the authorized dealer (Al) for it to be repaired. They replied that it is a common complaint in this car, but they cant include it in the warranty although my warranty is still active! Please advise what I should do. Thank you.

Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh

Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.

I came for oil change and tire rotation on 9/23. After the services were performed, as soon as I went out, the check tire symbol came on my dashboard. This morning, I came to the dealer again and they took the van. After an hour, they said they fixed it. After riding 2-3 miles again, the check tires symbol came up. I again drove back to the dealer and they said the tire has to be replaced now. There was absolutely no problem with my van when I came yesterday for oil change and tire rotation. If there was a problem, they should have caught the problem on my 2 visits (within 7 hours). If I have to come 3 times in a span of 18 hours to a Honda dealer, what quality of service the dealer is providing?

I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.

My husband and I both leased a 2017 CR-V. We were talked into getting the 2017 because of all the bells and whistles. The phone, trunk, door locks and auto start do not work. We brought it in multiple times but still don’t have a resolution. My car has been vandalized several times because even though I lock the door the keys lock/unlock themselves. The Autostart won’t work if it’s too cold or snowing. The phones are always disconnecting or saying no device connected. The trunk does not always work from the key fob and doesn’t always open completely and most times needs to be manually closed which is difficult with the hydraulics. I would not recommend Honda and would not recommend Fletcher Jones. The customer service has been a part-time job that no one wants to help me with. I am disappointed that I was talked into spending more money for a car with more gadgets and benefits that just don’t work the way they are supposed to. I am also highly disappointed in the lack of customer service or resolutions for our investments.

I purchased it 10 years ago and have been very happy w/ it except when I had to replace the transmission with mileage below 80,000. Honda didnt cover it. The car is good on gas and is a comfortable ride even though its 10yrs. old and total mileage of over 100,000.

I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me on 2015. On 16/11/2015 in Chennai we had heavy rain and we drove this car to court as an emergency case. But all of a sudden the car engine has stopped by itself without any reasons. Then we towed our car to the dealer in Chennai for an inspection. The service engineer told us that the rain water has entered in Engine. We all surprised to hear that. Is it possible? And we had a doubt that these HONDA cars are not suitable for rainy seasons. IF the water gets into an engine it is purely manufacturing defect. But the dealers is looking for an insurance person to change some spares. No one has intended to file a complaint in HONDA. We are not ready to accept this car by changing some spares. It will affect the home setting of the car. My question is this. Will HONDA replace our entire car if it a manufacturing defect? We have noticed that about ten cars are in dealers garage. We have discussed with HONDA dealer for the replacement. But no response from them. We wish HONDA manufacturer should intervene with dealer to replace the entire car. In other words HONDA should declare our cars are not suitable for rainy conditions. Such a surprise from the dealers. They are not ready to escalate this issue to manufacturer. They are looking for an insurance people to cover the cost. We need response from HONDA manufacturer to solve this issue.

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

Upon leaving the house a couple months ago, loading the kids in the car then, bam, the back passenger door falls, breaking the cable and damaging the fender in the process. Calls to Honda make it apparent they do not plan to do anything for a design flaw causing a safety concern for my kids who ride right next to this door. The repair from them is in excess of $1500! Then we are loading up today and bam, second back slider cable breaks! Now this door has our 6 month old baby right next to it! This is our only family vehicle, and to put icing on the cake, the sole provider for the family is off work for a back injury! Honda refuses to pony up and assist with issues despite calls asking why our 4 year old car is falling apart, their answers, normal wear and tear is not covered and we will have to foot the bill entirely on our own! Honda quality is nothing what it used to be and their customer service and support is laughable. Before these issues we were ecstatic to share our new car and tell everybody how great it was, now I would not recommend this car to my worst enemy!

I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May 2012, mileage is 1,5000 km plus. I found the car key remote control button (unlock button) paint has peeled off. My car had maintenance in Honda service center already 4 times. I have made feedback to Honda customer service center my problem. They gave me the answer its under wear and tear. Im dissatisfied as this answer for me due to the car being just half year.

I purchased a brand new 2014 Honda Civic Ex this year. It now has 20,000 km on it and lets just say dont believe what you read when Honda tells you youll get exceptional fuel mileage. I dont even get good mileage. On average my fuel light comes on before it even hits 350 km. Right now my tank is sitting at 1/8 and theres 286 km on it. Ill be lucky if I hit 350 km. Ive contacted honda multiple times and no help whatsoever. I purchased this vehicle for fuel mileage as I had a Chevy Tahoe prior to. I got better mileage on my truck than I do this car. I will never purchase another honda ever again. I am trying to get rid of this one now and very displeased with how Honda has treated the whole situation.

Something needs to be done about Hondas defective STARTERS, Like a recall. I purchased my 2014 Certified Honda EX from you guys last year. The car was very new. Only 18,000 miles on it. I just had to have my car which has 50,000 miles on it towed! I had to rent a car till this is fixed. This is inexcusable. I bought a HONDA for their known reliability and 0 mechanical issues. This is my 5th and most expensive Honda and I barely got 1 year out of the car for a VERY expensive fix. I did not take it to a dealer because I knew they would rake me over the coals on expense. I did request my mechanic buy a HONDA starter, not some knock off brand. We shall see if this starter works.I spoke to customer service at Honda USA in Calif. and they told me they were unaware of this issue. Go online. You will see HUNDREDS of complaints regarding bad starters! I am requesting compensation on this cost either from Wild Honda or from Honda USA. You guys are selling new cars with DEFECTIVE STARTERS in them. This must stop or you will have a class action lawsuit on your hands. I am requesting a call back from Honda USA on this issue.

We called for roadside assistance due to a flat tire. We called at 7:00 pm. We were told 40 minutes. After 40 minutes we were told 15 minutes more. After 15 minutes we were told 25 more minutes. We complained to the call center after each delay. Finally they told us a new service would come in an hour!!! We were very upset. After another half hour both services showed up. It was an awful experience!

I wish to state that I bought City but since its purchase, I have complained in your City while transferring gear. There is noise coming out and Honda people dont admit they have problem and have lot of excuses. Even distributor agreed theres a problem. I took the car to Honda South. I am not satisfied. I have tried to email but theres a problem with their email as well.

Just bought a 2020 Honda Rtl Rideline. Love everything about it except there is a whistling wind noise coming in from the front windshield and door almost like your window is not closed all the way. Honda kept the vehicle for 3 days and could not find the problem. Contacted the area case manager and his answer was that there is nothing they could do because that is how the vehicle is made. Just because that is how the vehicle is made doesnt make it right. There is definitely a defect that is causing the noise to come into the vehicle while driving on the highway.

My 2001 Honda Passport was less than 98,000 miles (**) and I always kept-up with the care and maintenance of my car. I did the timing belt on it by myself. Change oil and anything that my car needed, I would fix it myself. So the speed meter and the gas gauge stopped working, and I told my wife it looks like the car will need a computer. So June 12, 2012, I had South Motors Honda put in a new computer and that fixed the problems. We paid $901.97. April 15, 2012 they wrote it on their computer that the serpentine belt was next and needed a fix. The serpentine belt broke and they had it fixed ($829.04). May 24, 2012 my wife brought the car in because of a tiny oil leak, so they would need to keep the car for a week to replace the oil pan gasket. And on their computer, it never said we would need on the next repair a motor because the person that removed the oil to fix the oil leak (the oil pan gasket, they had to take it off and put a new one on) never added the oil back to the motor and we paid $744.04. So my wife had to pick up the car because I had to return the rental back. As I walk back to South Motors, my wife was so mad because now she hears what are a sound from inside of the motor and a sound of a knock.While they were gone, I opened the hood and checked the oil and nothing was touching the stick. As I close the hood, the tech came and drove our car in to his shop in the back, away from us; and they got mad because I needed to keep my eye on my car. So the tech adds 5 quarts of oil and drove it back around to the service advisor and he said ok, everything is fixed; and the tech fixed the oil leaks. As we started it out, the rods were knocking badly. The service advisor Allen did not write down on the computer at South Motors, like he did everything else, about the motor that’s next for repair. Allen said that after the car leaves South Motors, there is nothing that they can do and its not their problem if it needs a new motor. Allen did say the motor needs to be replaced but not by South Motors. They are not giving me a free motor. This came from Allen and the shop manager. The shop manager did say we spent a lot of money on my car and “Our techs dont let a car leave without any oil and it sounds like youre trying to get a free motor. That’s not going to happen.” I saw the oil stick and saw no oil; and on this specific item (remove the old oil pan gasket and add a new one), you have to drain the oil to fix this leak. You have to replace the oil back in the motor.I think they need to buy me a new motor or write me a check for $5,800 - end of story. You dont have to make this look bad, just mail me a check for $5800.Thanks to the internet for letting me post this. The bad thing is this South Motor Honda. When you do something bad to people, it comes back around. I have talked to a painter and we have talked about making a huge sign about South Motors Honda and write what a great job you do and how many have you scammed like me. We’ll write it in Spanish, too; so when my Honda Passport is parked at the mall, people can read it and find out the truth. Its going to be readable on both sides, so 1000s can read it. You can read it at the mall at school; even at red lights from behind, you can still read how great your scamming of people is. So we have gotten with DOT and DMV to see just what we can cover up; no lights and no tag can be covered, so this sign is where you can read it and be ok with the laws. If nothing else, we dont need signs; he can paint what we need to write it on the Passport.I dont see any other way out, other than paying the owner for his time waiting for his car not to get fixed and renting rental cars all paid out by him. He thinks you owe him a lot more than $5800. Look if he has the money to get these types of repair done and paying for them (and gets treated like this). This man has a family and works, and he thinks you’re giving him the short end of the stick. South Motors needs to stop this by paying him off before he starts, and he has flyers printed by the 1000s. I think you need to pay him with a car and $5800. That’s his car he took care of and he feels he trusted you and you did pooh on him. He trusted you to fix his computer on his car and he paid then it is something else. And then… Ok, money is coming. He is paying $600-$1000 to $1800-$2000. Let’s drain his oil out so we can get him to buy a brand new motor and tell the manager to side with whatever they have to say. Then after we do this, we can get him for more stuff. Look at what all he paid and walk around and laugh at how dumb he is. And just maybe, we play our cards right; we cannot add oil. At some point, we will get him again. He is mad now and we will get him again for being mad or making us do more work. Being a problem to us, we will teach our advisor using 4 letter words. Hey, its ok. We will have him eating out of the palm of our hands and have him come in for little stuff to have us fix on his Passport.So what happened is that the service advisor saw the serpentine belt was broken and needed to be replaced and added that the timing belt may need to be replaced. But he was so worked up about my fine wife that he did or would not hear me telling him this old boy had already put a new timing belt on. He was watching my wife walk around and asked her in a putting me down kind of way, and they would go ahead and change the timing belt. So, I got mad and showed my butt because I did all the work on that change and he would not let me talk or give me the time of the day - too busy looking and not learning about the problems that my car was having. They got mad after removing and finding out everything with the timing belt is brand new. Then, he wanted my wife to walk around and act as if he and she was cock of the walk and try to belittle me. My wife loves me and I trust her. She’s the type of person that reads a person for what theyre worth and she has stood in the heat for what is right, not sides or color or how big he wants to act. So this not putting oil in the car, this Allen guy being a jerk, and the manager buying and standing by Allen’s stories, the manager’s people do no harm and his techs do not leave cars without oil… I am a customer and I have a clue why they would belittle me and remove the oil from my car that’s paid for. I need a check for $5800. I dont trust them with a carton of eggs. They have burned me badly and I cant trust them to replace my motor with a new one that they can clean up junk and try to pass it off as a new motor. I can trust green bills in the amount of $5800. All the waiting with my baby and waiting for our car all day to get fixed was just a part of their games.

I was raised in a Ford family and we rode Honda bikes and three-wheelers because my dad, who was a mechanic until he became a fireman, drove Fords and rode Honda motorcycles. Its all I knew as a kid and years later, after I got married my husband - who raced motocross on a Mako - bought me a Honda ATC. I loved that ride and was completely confident in its safety. So confident that I had no qualms about riding with my toddler son seated in front of me.

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealers attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often. I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (Ive seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving. My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said Id be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I wont be buying another Honda and Ill make sure all around me know my experiences.

I own a 2008 Honda Ridgeline that is at about 60,000 miles. I have taken especially good care of this vehicle with regular maintenance updates. Overall, other than the poor gas mileage (best is 20 mpg on highway), it has been a good vehicle. The problem is that two exhaust sensors have had to be replaced already at a cost almost $1,000.00, not to mention waiting at the Wilde Honda Dealership in Sarasota, Florida for many hours at a time. I cant imagine why the sensors have gone out already, and the incredible costs they have incurred. Honda has a reputation for build quality. Unfortunately when they do need repairs, the cost is an arm and a leg. Just FYI my other car, a 2010 Ford Flex has and still is running relatively problem free at 85,000 miles so far.

I bought a new 2013 Honda Ridgeline at a dealership. Once I hit 1200 miles, the vehicle would not start after sitting for one or more days. I took it to the Honda dealership that I purchased it at in Uniontown, PA and was told nothing was wrong. One week later, the problem happened again and I again took back to the Honda dealer in Uniontown. Once again I was told they could not find the issue. The not starting had occurred approximately 5 more times. On the fifth time, I called the dealer and Honda customer service. I was told to have the vehicle towed at my expense and it was suggested that I was making the issue up and that I may be experiencing buyers remorse. Honda customer service advised me to take it to a different Honda dealer since I was unhappy with the outcome. I obliged and took the Ridgeline to the second dealer to be told that I had a defective battery. The battery was replaced and I went on my way. Two weeks later, the problem of the vehicle not starting happened again. I took the vehicle to the second dealer again. They ran a parasitic draw test and could not find the issue. They changed the battery again and sent me on my way. Three weeks later, the problem persisted and back to the Honda dealer. They said the battery, the third one, had been significantly drained and charged it. This did not fix the problem.When the problem persisted, I took the vehicle back to Honda. I asked the service manager to try something different because what they had been doing did not work. He stated that since the parasitic draw test could not find a draw on the battery that Honda would not authorize any additional test or repairs. I personally called the Honda customer service line and spoke with a regional rep who proceeded to tell me he did not have time to discuss. I asked for another representative and was told that there was not anyone else to speak to. I asked for his manager and explained that I had plenty of questions that I would like answers to. He told me that he did not have a supervisor. I questioned him on this, doubting his integrity, until he confirmed that he did have a supervisor, but he would not connect me to her or give me her direct contact information. I then asked what steps he was going to take to help me. He said that he was going to contact the service manager at Honda and discuss. I requested a conference call with the three of us and he said that he did not have the capabilities to do so. I advised that my cell phone had these capabilities and I would do the call from my end. At this point, he agreed to do the conference call from his end. He proceeded to tell the service manager that I would be bringing the Ridgeline in the next day, which all three of us had already known, got a bad attitude, said he was done with this, and disconnected the line. The next day I received a call from an unavailable number that turned out to be a different regional manager from Honda. This person proceeded to tell me that I had to work with the original regional manager and vaguely gave me answers to the five or six inquiries that I had. I asked if if I could have a different case manager because the first one was deceitful and she advised that she did not feel that he had lied on three different occasions and that I had to work with him. My vehicle is currently at the dealership and I am awaiting the outcome. I have record of my Honda Ridgeline being at the Honda garage on 11 occasions for the same issue. I also have notated dates on 8 other instances when the vehicle did not start that I did not take it to the shop. Needless to say, I am very unhappy with Honda, the dealership in Uniontown, PA, and the Honda customer service department. The service manager at that second dealership in Richeyville, PA has been very nice and empathetic to me, and has stated that he is doing everything in his power to help me, but his hand seem to be tied back to Honda for he cannot do any repairs without the proper authorizations.

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I dont believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.

Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort. 1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective. 2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride. I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

Been to work shop not less than 6 times! Explain noises and verified with Honda Tech team, recorded with Honda best technical teams! Slow speed evidently hearing noises under engine compartment! Surely not the honda cars that I know for more than 25 years! Getting louder and louder, mileage now only 9000KM! Honda Service department called and saying final conclusion: Noise is normal in all HRV. Promised to write but did not on what was the findings! Are they afraid that that will affect their impressive sales? Did they tell all potential customers that Honda no more producing the Honda cars That I used to drive without these annoying and characteristics noise or knocking sound when in slow speed that is very obvious in traffic jam?Well maybe you make sure you drive faster to avoid that, but faster speed also has air rushing in. Well pump up the volume of your music then you can enjoy. (Overcoming the issues YOURSELF LAH!) But make sure the surrounding doesnt have foul smells otherwise you will only enjoy **! Not only the above issues not able to solve simple issues like doors become very hard to close or open also not capable to solve permanently and professionally! Feels like Honda today is no more Honda 20 years ago! What had happened?

Paid over $800 for tires and alignment and after I drove off I realized I had to force the wheel to the right for it to stay on the road. Then to test it I let go of the steering wheel multiple times and it immediately pulled to the left. I called the service department three times to speak with the man who oversaw my service, he didnt answer. So I made a u-turn and returned the vehicle. He did a test drive and came up with new terms to explain why its pulling and blamed it on the road. Three different men drove the car three different times on the main road including the technician and claimed nothing is wrong with the car. They refused to service it or even take a look at it. I told them not to drive out my gas and my mileage. They still took the car anyways and drove it around. The manager asked at first I said no then yes. He also did everything to try and keep the car on the road but still refused to service it or replace the gas in my car. As he was testing the car he was raising his voice at me saying its the road the car is pulling because of the road. I will never ever return to any Honda dealer to service or purchase a car. They are a bunch of criminals running a business.

In June 2011, I was hit by another car that changed lanes into the right passenger side of my 2006 Honda minivan, pushing me head on into the concrete barrier dividing the oncoming lanes of traffic. My drivers side airbag deployed. The airbag deployment broke my right wrist and severely lacerated my left thumb cutting through an artery. I am on Coumadin, so the bleeding was quite severe.

I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!

I went into Honda of Burlington here in Washington and was coming in to pay off my 2021 Honda Accord and was persuaded to purchase another vehicle of lesser quality. Within 24 hours of the purchase I regretted this decision because the car was not of equal quality to the car I had drove in there. The general manager called me to tell me she would not give me my original car back. Again it had not even been 24 hours and I had been calling all morning trying to reach someone in management but they were all in meetings. I just wanted my car back and they refused! Not only was this emotionally damaging but the general manager said she could tell I was upset because I was crying and she said I can tell youre upset so I will let you go after telling me I couldnt have my car back and me begging to get it back. She was absolutely horrible! She did not need to be rude as I never once raised my voice or anything. I simply begged to have my car back. She said no! Have a good day and hung up. I have always supported Honda and am very devastated that this is how they do business! I would not recommended them to anyone! How could you do that to someone? They simply got the better end of the deal and would not give me my car back and also told me to just take and trade the car of lesser quality if I didnt like it. Im done with Honda!!!

Dealer says not willing to help due to miles and age?? Since when are Honda’s good for 138,000 miles? That not what I bought it for. I expected at least 200K. I thought they stood for reliability, durability, longevity. Clearly they don’t believe in their own product. We’re Done never another one. Nor can I in good conscience recommend them or their vehicle!!!

I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?

Honda had a recall on their power steering hose because these leaked. Mine actually developed a leak so bad that the fluid leaked onto the exhaust and created so much smoke that my wife thought the car was on fire (she was driving it alone). She did make it home and I let it cool down and checked the situation. All of the fluid had leaked out and after refilling it, the power steering pump made a terrible noise. We got Honda to replace the hose under the recall but they refused to replace the pump because they said that after the 36,000-mile warranty... too bad basically. They seemed to agree that the faulty hose caused the fluid to all leak out which in turn ruined the pump but refused to cover it. We were thinking of buying a new Accord until this. If they admit to making a crappy part, they should cover everything that is damaged by that part.

My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet whenever it is in park.

I have a new 2012 Honda Jazz Hybrid in my ownership. Overall, I am very satisfied with the car. But after the maintenance at 15,000 kilometers, the oil in the engine was replaced in one authorized Honda Israel service. After oil replacement, I just haven’t recognized my car responses. Also, the fuel consumption has increased a bit. In the service manual, it is suggested to use Honda Green Oil for all hybrid cars. The C/N is 0282P99S4LHE. Instead of this oil, they put inside C/N 0282P99G4LHE and they claimed that Honda approved this replacement. That’s the same answer I got from a local customer service agent. My request to put Green Oil wasnt successful. They told me that there is no Green Oil in stock and I have to order it 4 weeks before the next service on 30,000 kilometers. My question is what I am supposed to do in this situation? Thanks in advance.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didnt have any problems wiping down the north-facing side windows and the front window, I wasnt able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesnt close completely and creates an air gap.About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the drivers seat.I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud pop from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1- 2) on the ground in the wash bay and more pieces inside the van.As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didnt break from flying rocks or other road debris and theres no obvious evidence that I was a target for a BB gun, slingshot...or worse.

This is about Shellharbour City Motors Honda Dealership. ---They even dont know how to do a business--- Okay, on the phone they say car (Honda Civic) is only driven 500 kilometres and comes at $24000 with $500 accessories. They say they can consider bringing it down a bit if meet in person. They say the offer expires on 31st December. When you go meet them, they said the car is 1500 kilometres instead of 500 kilometres. They say they cannot bring the price down (firm at $24000, which I think would be okay). But terrible manager says accessories will not be included. (even if the offer is valid until 31st December). If you go few days later, and ask for $24000, they said they cannot sell it at that price. They said they updated the price which is $24990. (wait...didnt you say that offer is valid until 31st December? and Im making offer on 28th December.) Why wasting time of busy people if you cannot stick to your words and promises? This is enough, I am getting a good offer from Volkswagen and Kia who at least keep their promises.

My previous Honda 2001 went through to 107,000 miles with only a loose transmission fluid hose. Amazing! This is not the case with my 2007 EX-L V6. The car was in four (4) repairs while on warranty! It had bad leather finish sticking out, rattle in rear door due to bad hinge, bad front brakes pulsating, complete failure of the whole AC system (the car was in repair almost two weeks for that one alone). Disgusting quality! Now, I did notice when the car was nearing the warranty end, I heard front cooling fans running long after the car shutdown. I got concerned and disconnected the fan wire and connected again, and the problem went away. A few weeks ago, my battery died. I put a new battery. I just noticed that my fan keeps running again for hours when the car is off. Turns out, there is something going on with relays. I am looking forward to dump this lemon as soon as I have enough money. I am not going back to Honda and I am educating everyone how bad Honda quality has become.

I have been back and forth to the Honda dealership and have explained to the salesman, auto mechanic multiple times that since the purchase of my Honda which was new at the time the air meter icon kept appearing. The representative kept saying well bring it back well put air in it. Not until after a nail got in that same tire was it discovered the rim had a crack. People whod been in the car kept asking why does this new car wheels make that sound. Well now I know and the Dealership does not stand by anything except selling a vehicle. Help!

My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

I would recommend Honda for its reliability, durability, minimal repair if regular maintenance is followed. The ride is comfortable, not overly tiring during long trips, have ridden from Chicago to Orlando and returned, I even followed Route 66.

My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8/4/2012 while he went Taiping trip with his group of biker friends. The motorbikes certainly cant start after stop to have a drink in Taiping town. So far, we have been changing so many new bikes but this is the first time this kind of problem arose, which feels uneasy and yet needs to arrange towing service from Taiping back to Ipoh. In my mind, Honda should bear all the cost incurred including the towing service which make us feel unsatisfied of the product. I have been sending two complaints to Ban Hoe Seng webpage, but no reply from them. I feel disappointed and lack confidence to spread around confidently of Honda product. All my friends ask us about the incident.

I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.

I have taken my car back to service at Honda since day one for a rocky and shifting ride. I have been told over 20 times that there is nothing wrong with my car that it drives as designed. I have also taken my car to outside mechanics that have told me exactly what I felt when I drive my car. The other mechanics (not Honda) state that my car drifts left and pulls right. Each time after I take my car to an outside mechanic I then take it back to Honda service and they say the same thing, car drives as designed and that they can not find anything wrong with my car. What I found out between the 14th and 15th time of taking my car to Honda that every time that I have brought the car back that my rotors and brakes we always inspected as part of Hondas service plan. So my thing is that if it had be inspected and the outside mechanics noticed it immediately how come Honda never diagnosed the problem (Oh my bad. Theres no problem). I have gone to the attorney general and without an inspection of my car or anything they sided with Honda. I tried the Better Business Bureau but they do not deal with brand new model vehicles. They referred me to NCDS National center for dispute settlement, a carbon copy of the attorney generals office. So no matter the documents you have or proof its basically your word against the word of the big corporation. Im in a losing battle while still having to pay for and drive a vehicle that probably will be the cause of my life and my families life as well as others. Been thinking of a voluntary repo but that will kill my credit. Better my score than so many lives.

We have been a Honda family for many years. However, we have purchased our last Honda. In the last 5 years, we have purchased two Honda Accords. BOTH cars ran out of oil and damaged the engines. Honda tells us that the oil light only comes on when you are completely out of oil??? Well, by then, its too late. The first Accord, they put in a new engine for $3,000.00. Right before the warranty expired... it ran out of oil again. They fixed the engine, we sold the car and bought another Accord. On this particular model, Honda KNEW that oil consumption was a problem. Our car ran out of oil and did some damage to the engine. This happened 1,000 miles past the warranty date. Honda would NOT make good on this problem and wanted us to pay another $3,000.00 to fix this engine. We filed a claim with American Honda, and they said they would not pay AND that this car had a fix put on it because it had a recall for the oil consumption problem. We are now TOYOTA buyers.

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.

The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.

There has been a recall on the Honda Insight. I had my car repaired before the recall happened. They have offered to reimburse after the recall happened. I sent in all the forms needed to make this happen. I have spoken to Luis at customer service many times. They are now asking for the receipts of the actual parts bought by the garage that fixed my car. That garage is asking for a $75 fee to do this. Honda does not want to pay it. I do not want to spend any more money on this. The repairs are a good $500 less than what Honda quoted to fix it. I feel they are doing this to drag it out. In hopes that I will not pursue the refund. I am disappointed that I have been given the runaround. This is a defect on the car which I had fixed for less than what they would have paid. They should pay the $75 fee to get receipts.

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, there is no problem sir. Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.

I HAVE BOUGHT 5 HONDAS IN 6 YEARS. All were no trouble until this 2017 CRV would not start on May 16, 2019 in my garage. Battery dead. I was given two options, have it towed or jump it & bring it in. I charged it up a bit and drove it in to the dealer. They checked battery on a gizmo and said it was OK. I advised them I had checked the battery also and found one dry cell that was burned looking and three cells that were milky. My 40 years experience as a certified Auto mechanic meant nothing to these zomby robots. Took car home and was dead again. I went out and bought a battery so the wife could use the car. Whole day lost, 165$ gone and was advise they could not do anything for me. Called Honda customer care, same garbage. One excuse after the other not to cover the issue. I advised the Dealer that if the mechanic did not have a hydrometer and only uses the gadget to check batteries then they need a mechanic that will invest in a hydrometer. Honda will no longer have our yearly purchase to look forward to as my money is good other places. Honda is now a forbidden word in our home.

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

My situation: I bought a 2013 Civic SI four door in black. I was super happy until I noticed a year ago the paint started getting cloudy and white. Today it looks a lot worse and after undergoing what they call an inspection which was just pictures on one of the employees phone. The case manager had the audacity to inform me that they cant help me because it looks like rock chipping. Should I laugh or just be completely upset? I can say I will no longer depend on this company when it comes to buying a reliable car. I am so disappointed! The cars paint is suppose to have extended warranty of 7 years because of the poor quality of paint or coating they decided to use to save a few dollars. Yet they call me to ask if I would like to trade in my car right after I drive off the Aventura Dealer in Florida. For sales they are quick but the customer service is just disgusting. I will have to get a lawyer involved because this is just unacceptable. Its sad to say I am not the only one with this issue. I wouldnt wish this upon anyone and would never recommend Honda to friends and family again. Getting the car painted out of my pocket is $1000+ and Its just not going to happen. I am still paying this car off as we speak.