As a person who purchased six (6) high end Nissans, I was treated like crap when I lost my job. The payment extension that was supposedly mailed out didnt show up. After 2 weeks and at least 2 calls, Im getting really frustrated. It took nearly 3 weeks to receive the one (1) sheet form. A few days after not receiving the paperwork, I called to request extension form be faxed to me. A few days and three calls later, I finally received the fax. I signed and returned immediately using priority mail (2 day). I confirmed with USPS that the package had been delivered in specified time. I had verification of receipt, and verbal confirmation after calling. Nissan did not process the paperwork for over a week after receipt. The form is one sheet of paper, and I returned it before specified return date, despite Nissans 2-week delay in sending.Lo and behold, I see my credit report and it has a 30-day late mark. I call Nissan. The representative stated, The return date doesnt mean we wont mark you late if we dont process your paperwork immediately. I tried disputing and writing a letter of dispute. However, Nissan just changed the date of the mark on the credit report. In fact, the date was changed 3 times, changing the 30-day late from from Jan. - Feb., Feb - Mar., Mar - Apr. Finally, I contacted the Better Business Bureau. After an inquest, the late was changed to January again; I just became tired of trying to fix the lie. Im not going to even get into the nightmare with Nissan sequel a year or so later, when the car was stolen. I really hope there is a class action lawsuit soon...Im in!! Nissan no more!!! If anyone knows of a class action lawsuit in the midst, contact me, please!

After I made the complaint, Nissan senior executive has personally respond to my case and guide to the sales representative to make the fair compensation to me, Im happy with the deal Nissan offering to me and I will accept to take this grey car.

This is the beginning of my campaign against Nissan. They build crap cars and dont stand by their product. Do not buy a Nissan. You will regret it. There are ridiculous problems that you would not expect from a car built in the 21st century. They are common across the board. The door handles come off simply by opening the door. Water pools in the driver side floorboard. The airbags will go off for no reason. The airbags are the only thing theyll fix because they know its a liability.

My credit is good so I financed my new 2016 Nissan Rogue at my credit union with no trouble. A couple of weeks later, I mistakenly pumped diesel fuel in my new car. It happened at Sheetz. They say it cant be done and the nozzle wouldnt fit. They finally said it is Nissans fault. Nissan passed me around from one customer service person to another. It appears to be a game with them. They seem to have a lot of customer service people who will call you and ask you a few questions just to have someone else call you. It definitely is a way of looking like they are paying attention to you but the result is they wont do anything to help you. Besides that problem that same day, I tried to use Nissan roadside assistance which I had been told I should have, when it happened. My tow charges were more because they said I didnt have it when I tried to use it and I was forced to call 911. I understand I made a mistake but that nozzle fit right into my car and the only way I saw what had happened was when my car stalled and I read my receipt. Anyway, both Nissan and Sheetz first said they would help but then wouldnt. Dont buy a Nissan. There is no customer service. They will just waste your time. Reference telephone for Nissan **. I think it is time to run these foreign vendors out of the US since they wont take any responsibility for the faulty design of their cars.

I have spoken to my sales agent today and they have agreed to pay half the cost of the muffler. However mechanic did not support exhaust pipe when they said I could take it home, and when I brought it back immediately with the car making the most horrendous noise it could possibly be making, I was informed my catalac converter was now broken, and had to be replaced, however the warranty is going to cover this.

My Nissan runs good and its been good to me because its easy to drive and wastes less gas. But the headlights look weird and I think different lights might make it look better. I also think thats a small car but with so much space use. It still great and I love it so much!!!

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isnt working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere. I purchased a new car because I wanted reliable transportation. Well, Nissan isnt a reliable transportation. I wouldnt recommend this vehicle to my worst enemy. The customer service is awful, everyone lies to your face. I am appalled at the whole situation. Whatever happened to making the customer happy?

I came in to speak with someone about the paint peeling off my car. My car is a 2003 Nissan Sentra. I was told my complaint was denied due to it being 7 years old. Roof and trunk are peeling off. Car is well maintained, waxed 2 times a year. I feel that Nissan should at least fix this problem. This is my first new car, and I am disgusted with the way it know looks. I have been told by several body shops that this is a manufacture defect. Please think about this, Im ready to call turn to ten, Susan **. I dont come down to this, but I will. Thank You.

I purchased a 2012 Nissan Sentra from the dealership in March of 2012 based on recommendations of the sales team regarding my traveling needs. At the time of purchase it was explained to the sales team that I commute to New York about 200 miles round trip daily. The decision to purchase the Nissan Sentra was based on my commuting requirements with the strong recommendations that the Nissan Sentra would be a reliable commuter vehicle that should last a minimum of 200,000 miles. With that said the Nissan Sentra is currently in the Nissan service department waiting the installation of a second transmission. The first replacement transmission was installed around 61,000 miles and currently the vehicle is at 99,000 miles awaiting the second replacement transmission. At the time of purchase an extended warranty was purchased for the vehicle and therefore the transmissions have been covered under this warranty minus the deductible. However, there has not been any logical explanation as to why this has occurred. The only thing explained to me was that Nissan has been experiencing lots of issues with these transmissions. The fact that the Nissan Sentra is now requiring a second transmission installed and it has not even reached the original 100,000 miles for the recommended transmission service is unacceptable. The miles that are driven with the Nissan Sentra are mainly highway miles and the failure issues with the transmission should not have occurred. What is even more discouraging is the fact that this Nissan Sentra may encounter additional future transmission problems with this vehicle after the extended warranty expires at 100,000 miles. The customer service and repairs received from the Nissan service department have been to date have been unprofessional and unreliable. I brought these concerns to both the Sales Manager and President of the Local Dealership feeling that the 2012 Nissan Sentra has ongoing mechanical issues and the vehicle is unreliable at this point. The only option that was provided was to purchase another extended warranty of 36,000 additional miles at their dealer cost. It is an absolute embarrassment to Nissan that this would be the only option the Local Nissan Dealership could offer. In addition the Sales Manager for the local Nissan dealership never even provided any other option of taking the vehicle as trade to purchase a different vehicle, but rather utilize my credit history as an excuse to say there is nothing else the dealership could offer.

Bought this truck about a year ago. Nissan charged me $31000 plus financing and extended warranty up to $45000! Tires were crap. Had to buy new ones @ 40,000K which should have been covered under extended warranty... No tire sensor in the spare tire so if you rotate with the spare your low tire light stays on. Thing rides very uncomfortable... Is it the wheel base or the suspension? Dont know but it feels like there are no shocks at all! Took it in for service lately @ around 60,000 just bought new tires and that service had the wheel alignment package. Anyway there was a problem. My low tire, traction control & 4 X 4 was disabled and the warning lights were on prior to the service about 2 weeks, so I stated the problem on the service order and let them know I was hearing grinding in one of the front wheels and I figured that was the source of the disabled safety features.The service tech said that one of the sensors in the back wheel was damaged and had to be replaced and he somehow determined that we had hit something and damaged it and it was not covered under warranty and wanted $500 for the part, even though it should have been covered under extended warranty! We refused to pay for the part and insisted that we would take it up with the warranty dept. so the tech did not address the original stated problem. He said until we repair the sensor the error code would prevent them from detecting other errors. By this statement I assumed that he obviously did not check out the original stated problem visually either! So he discontinued all other service work till we agreed to pay for the part... so we left... all safety systems disabled. Steaming mad cause the warranty dept was not getting back to us. 2 days later just after Christmas 2013 I rolled the truck into the ditch on an icy back road, injuring myself and my girlfriend and writing-off the truck due to the disabled safety features!

I purchased a 2015 Nissan Rogue in January. This summer when I traveled a period of time (about 45 mins.) the a/c would stop cooling. After having it checked by my dealer/service I was told thats normal since it is how the car gets better mpg. The only way I can keep cool on long drives is to turn off the a/c when it stops cooling, wait a period of time and let the a/c reset then turn the a/c back on. This in my opinion is a very poor design and should be redesigned.

As a woman having heard of the many poor business practices against woman in the car dealership and services centers, prior to taking my car in for a scheduled oil change I contacted the Lancaster Nissan Service Center and posed the question if they would perform an oil change on my vehicle if I purchased my own oil and oil filter. I was informed by the gentleman over the telephone that Lancaster Nissan does perform oil changes for customers who bring in their own oil and oil filter and was quoted a price of approximately $16.95. Having scheduled the appointment online and being quoted approximately $89 (with their oil and oil filter), after calling and verifying that I could purchase my own oil and oil filter, I emailed the person who sent me a confirmation of my scheduled appointment asking that a note be made that I will purchasing my own oil and oil filter approximately 5 days prior to my scheduled appointment. I arrive for my scheduled appointment and check in with the representative at the service desk and inform him that the oil purchased and oil filter for this appointment are on the floor on the passenger side. He informs me that the price of the oil change will cost approximately $15 plus tax. I inform him that I am aware as I had previously called and that I would also like to have the old oil filter returned to me. His response was, Ok whatever you say. Although I did not inform him of why I wanted the old oil filter returned, the purpose in my doing so was to ensure that it was indeed replaced. I handed the representative my keys only for him to return approximately 10 minutes later informing me that he was just told that Lancaster Nissan does not perform oil changes unless the customer uses their oil and oil filter. This was puzzling as I previously called to inquire if it was possible and received a quote, and also upon checking in, the representative quoted me a price with me having brought in my own oil and oil filter as well. He indicated that the owner just informed him of this. I asked to speak with the owner whose business card reads General Manager, and he indicated that this is their policy. I asked the owner to see the policy in writing and he informed me that they do not have it in writing as they have never had this type of issue. I asked the owner how it was that I called to inquire of the practice, emailed a representative who sent me confirmation of my appointment, and was also quoted a price at check in upon informing the representative where the oil and oil filter was, that now, all of a sudden it is a policy that cannot be produced in writing. His response was that they have never had this issue arise which is very hard to believe, being that Lancaster Nissan Dealership/Services Center has been in Lancaster for many years. The purpose of this review is to make woman aware of this poor service provided by Lancaster Nissan Services Center, in Pennsylvania and the false representations of their alleged policy which the owner could not produce in person. Although I have a copy of the service agreement I was asked to sign to verify the services I requested which note that I purchase my own oil and oil filter, I am unable to attach it as I am not savvy with technology. However, I am willing to take a picture and email it or mail a copy if requested.

For the last 2 years or so my 2015 Nissan Rogue SV has not been sensing my key fob when its in the vehicle. It happens with both of the key fobs. This occurs intermittently but more often than not. The vehicle has more than 36000 miles so now its out of warranty. I cannot be the only owner complaining of this issue. Sometimes it takes me 10 minutes or so just to start my car because the vehicle thinks I dont have the key fob with me.

I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said No thank you. I will come by and get my vehicle and take it home and replace the fuel tank on my own. When I arrived Darryl ** and Eric informed me I owed them $55. I asked for what? They said because they had to drive the vehicle in and out of the shop twice. So they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car. They only inspected it and looked at it. They did no work whatsoever to it. But they want to charge me $55.I mentioned Ive been in the Air Force for 18 years. Is there any way to waive this. They said no. Wow. They apparently must rip off everyone with what all the comments below say! Everyone seems to have the same complaint and mention being ripped off. I see a pattern here. Hmmm!!! It is also apparent to me that Nissan of Melbourne does not support the military. Seriously if they did would they not have waived the fee??? I plan to mention to every military member I know, and ask them to mention to every military member they know not to go to this place, and not to go to any Nissan at all because they consistently rip people off and do not support the military in my eyes. Would anybody else agree with me?

I dropped off my car Monday, 8/1 Nissan Service Dept. for replacements & repairs that I waited for one month due to my front end collision car accident. I spoke Carrie Service Advisor, Tuesday, 8/2 and she was so nice saying everything is going to be done as we went over the repair list and I told her that I would like to speak to Mark the Tech when I come to pick up my car on Thursday, 8/4. She agreed. I went to the front service desk and asked to speak to Mark. Carrie comes instead with an attitude like what is it. She says he’s helping someone. I told her I would wait for him (My insurance company Hartford paid them to do the repairs and the extension repairs).I had to ask for alignment after they said everything was repaired. So only then did they notice the R/F camber and FRT Cross Camber was damage. Mark told me that he took it out for a ride and he thought it was ok instead of performing an alignment. Back to Carrie, she walked me out to my car and I asked her about the replacement on the driver seat belt which has too much slack and not enough tension. She said they replaced it but it turns out to have the very same problem as when I took it in to be exchanged. Carrie and I both sat in the driver seat and it wouldn’t lock. So Carrie gets a Tech and he sits in the seat and it doesnt work for him either. It wouldnt lock with even a rapid pull, and the new repair order said “new belt works fine” (I don’t think it was replaced – same problem).So the Tech says to me that the original manufacturer belt should never have locked, only the passenger side does for Child Seats (I couldn’t believe he said that to me. No one puts young toddler in passenger seat). Then the Tech says to me, “Believe me if you ever get in another accident the belt will work”. This statement to me is NOT ACCEPTABLE nor does it make me feel any BETTER. Why is it that the passenger seat locks and that was replaced the same time as the drivers seatbelt. So end result is that my seatbelt is no different than when I dropped the car off on Monday, 8/1 to be replaced as promised. I believe Nissan is putting my life in danger. I do not feel protected. The tech said to me that I need to get over the fear from my car accident.I explained to Carrie and the Tech that I don’t feel secure or safe without the seat locking. So Carrie says to me to call 1-800- Nissan. And Carrie and the Tech walked away from my car. As I began to drive off the parking lot with amazement, the Tech ran out with a flyer explaining Seat Belt Function Stationary Check. It reads: Grasp the shoulder webbing and pull forward quickly. The retractor should LOCK and prevent the belt from extending further. And this action new happened.I went home and I called another car dealership and they said it should lock at least when I bend forward. Can you please HELP me - is this a faulty seatbelt and I would just like to talk to the tech Mark who did the work on my car accident. I have some questions & concerns about my alignment. I was to get a 4 wheel full alignment and they did a Thrust Angle Alignment, is that partial or full alignment. I would like a print out of the alignment before and after to see the results. I need to know if my car frame is ok. I asked for copies of the paperwork that I signed and the person at the service desk wouldnt do it me. They gave me the GUEST COPY. I would like copies for my Insurance Records.

I purchased a new 2015 Nissan PathFinder in October 2015 and the car currently only has 2300 miles. I took my vehicle to Nissan Montclair for inspection because the airbag light was flashing on the dashboard. Upon inspection, they informed me that the 2 front passenger sensors underneath the seat were broken. They stated that they would not fix the issue unless I pay for repairs since they insist that I caused the damage which is absolutely absurd. The comments on the report state Right front seat damaged due to objects underneath the seat. Attached is an image of the broken sensors and my toddlers plastic snack container which they claimed caused the damage.

I am very disappointed to come on here and do this. I bought a 2012 Nissan Versa in 2014. I loved that car. At the time the dealership seemed nice. It was all handshakes and how can we help you. Fast forward till today and they are the single worst entity I have ever had to deal with. Background: I unfortunately was in a car accident (no one was hurt) but my car was totaled. I wasnt an idiot, I had all the insurance I needed including GAP. I put in all my paperwork, work with the loan company and my insurance and the GAP company. Everything was going fine. Then, the woman from the GAP company emailed me saying that Nissan was insisting that I received the Security Plus extended service contract for free (which it clearly states on my Finance contact I was charged $935 for). I think to myself, not a big deal, I have my copy of the finance contract. I had already sent it to her, so I didnt see a problem. But there was a huge problem.The Gap company gets a cancellation quote for these services. But since Nissan was insisting I got it for free she couldnt get a quote. So, she calls Nissan, Nissan tells her I have to call. I call them. They say I have to speak to the dealership (which I am not at all in close proximity to at this point), but they are more than happy to contact the dealership and have them reach out to me. They said it would take probably a day before I heard back. Well, I never heard back from Edison Nissan. I called the woman back, but she stopped answering her phone weeks ago. She also will not return any of my messages. Her name is Janeesha, run the other way if you have to talk to her.This is a unique thing I have run into with this. I called the dealership myself trying to speak to someone in Finance a few times. Well, what they always do is transfer me to someone with a full mailbox. I cant leave message (not that I think they would call me back if they did get my message), the phone doesnt even ring. I call back and when the sales person answers (there is not published number for Finance because why would anyone need that), I ask for a direct line. They cant give it to me.So, I have upped the game on them, so now its their turn to up the game (I guess, that is what it feels like, like they are playing games with me and my finances). They say, well, I can transfer you to reception and they should have numbers they can give you. Great I say, Put me through. I thank the guy on the other end of phone, he transfers me to a voicemail, that says for me to leave a message, then promptly hangs up the phone so I cant leave a message.Its a shame. Their cars are awesome in my opinion. But I would never ever buy another car from Nissan because I would have to deal with a horrible dealership or a terrible phone support team. These people are only interested in you when you are ready to give them money. I get that, I do. Im not trying to vilify them, I know theyre profit driven like any company. But I find the fact that I cant get 5 minutes of a single persons time when I actually need them to do something for me! I knew what I wanted to buy when I went in, I made the sale very easy on them. I test drove, I was satisfied, I bought. Now I need something from them and they dont give a damn. Never again, Nissan, never again. I love how at the bottom of my Finance Contract it reads: Customer/Lending in Truth Contract. Except for when its provided as proof and no one cares what it says.

Ive been dealing with the same issue for over a year and a half. Every time I call to see if they have fixed the problem (after they have told me it will be fixed), they havent. I dont understand how a business can run without doing their job. Ive called at least 15 times and have been told every time it will be fixed. Ive even asked for a call back every time; not once have I gotten one back. After a year and a half, NMAC has impacted my credit score. I planned to purchase a home in September 2013 but will not be able to. My quality of life has been diminished severely due to this issue. I have lost sleep thinking about what NMAC has done to my credit and how I will have to pay for NMACs fault for years to come. I can honestly say I have never thought a car purchase would negatively impact my life like this. I can only imagine how many customers Nissan is losing due to NMAC.

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.

I own a 2008 Nissan Rogue. I bought it brand new and drove it off the dealership lot with 8 miles on it. It has every feature that was offered at the time of purchase. I bring it into a dealership for each and every service that has ever been needed (including something as simple as new brakes). I wanted to make sure it was always done right. It was the 3rd brand new Nissan in my household. I thought Nissans were known for their high quality and dependability, but thats not really the case. I did some research and found out that there is a known issue with the CVT transmission in this year and model. So common in fact Nissan, rather than recall all vehicles with this known issue, Nissan decided to extend (double) the warranty (10 years or 120k miles).This vehicle has less than 100k miles on it and its 10+ years old. Two weeks ago the transmission failed. At 99k I am well within the 120k miles BUT, I took delivery in late 07 for this new 08 so I am being told by Nissan North America that I am outside the warranty by 5 months. Because of being a loyal customer excited for the new model year, I am now being penalized and told they cannot cover 100% of the cost of the new transmission. Really? Really! So be warned of getting excited about buying the new model year BEFORE the actual year. It might come back to haunt you later on. Had they actually recalled it, it would have shown up on my report each time I brought the car in for service and I wouldnt be dealing with this issue and having to pay anything for a new transmission. Disappointing to say the least for such a known/common issue.

I just got a used Nissan Xterra. I had it about two or a year. My transmission was slipping. I found out that Nissan had trouble with the radiator, leaking antifreeze into the transmission fluid making the transmission to go out. This showed a bin. A recall on them if it was a ford. They would fix it for free. If your company does not want to pay for a radiator and the transmission, I will not buy a Nissan again.

Had key made a remote to open doors. Cost approx $250, including $60 labor. With appointment, took over 2 hours. After going home, realized remote would not open drivers door. Went back to resolve and was told there was an issue with the lock of the drivers door and would cost in excess of $500 to repair. Should have been advised this before leaving with the remote. I was advised they would refund the remote, but not the labor fee. UNHAPPY with the customer service with no satisfaction. I had to go back and spend more of my time to try to rectify a problem that should have been addressed when I left with the remote. Stefan ** told me they are currently going through lots of changes, new computers, new phones, etc. Not my problem. Take care of my situation and refund labor or meet me halfway. Sorry was his response. True, they are SORRY.

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissans, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car. Of course I did my research and see the thousands of complaints on the CVT engine that is supposedly the most efficient transmission on the market and they had upped the warranty coverage up until 2010 model to 120k miles. Great, that doesnt help my 2011 but I checked and it was manufactured in 2010, so I call 1800Nissan1 and complain and ask for help. To their benefit they come back and say they will pay half the transmission cost. Half, for a transmission with obvious issues that they know about but will not recognize officially.My wife and I bought the Nissan because it was a go-to car brand, it would be reliable, it would not let us down. In the midst of this the neighbors 2012 Nissan Altimas CVT transmission failed. I hate to say this, having had the 1996 Nissan Sentra for almost 14 years, but never will we buy another Nissan. My plan was to pay the car off this year anyhow so now it will sit as a monument until some reasonable lawsuit is filed on behalf of the people CVT transmissions has left stranded.

I picked up my car on Nov 22 on Dec 1 display not functioning. Brought to dealer on Dec 3 said need new screen. On Dec 5 called saying adjusted is what is needed. Dec 8 bring in to let them do adjustment. Dec 9 display/screen does not work again. Dec 13 called to follow up, do not know when the dealer will fix this problem. Big headache, maybe I got a lemon.

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but Im lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they wont charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour. End of story for now is they put everything back with new transmission but not axle anymore and frame - my point is I know its hard to prove if frame is broken or not before you take transmission but I did check up and everything was fine so all I want is meet half way so keep your fingers crossed. Definitely wont purchase NISSAN again and customer service is horrible. I know I can write whatever I want. They dont care anyway but I want people to know and be another one to show how bad they are.

I have been trying to make payments for my son on his car. He has had issues keeping up with his payments, and I have offered to help out. I called NMAC to make a payment, and because I do not have a debit card that does not require a PIN, they will not accept the payment. Its unbelievable! I checked with my financial institution, and they never heard of this debit card without a PIN. They will not accept any other payment method over the phone. I have offered to give them my routing/account information to pay that way, but they said that he sent in a check that bounced, and they will not accept my check information for up to 13 months? They want me to Western Union every payment to them, for an additional $15 each month. All I want to do is help him get things straightened out with his car payments, and NMAC is not willing to help at all, as they told me dont bother sending us check (Greg-NMAC) either. This is very poor customer service! We will never ever deal with Nissan again!

Paint is flaking off the front quarter panels, hood, area around the windshield, and the roof. Paint bubbles up and then flakes off. I have called Nissan Consumer affairs and was told to take it to a dealer for a diagnosis and then call them back. They said that they hadnt had a lot of calls for this problem on a Pathfinder. I have seen several complaints on the internet about this same problem in the exact same places on the vehicle. I am taking it to the dealer for their diagnosis and will call consumer affairs to see what can be done.

I bought a new Nissan Pathfinder in 2001. I paid it off in May of 2006. Nissan is still holding a lien on my truck. I cannot get a clear title. Help.

I have been trying for 5 months to have paper statement mailed.

I found the recall and the campaign on the highway safety commissions website for the 2005 Nissan Armada fuel sending units. On 11/7/2014 my husband was driving my 2005 Nissan Armada at 3 AM on the busy 5 Lane Highway in Washington state at 65 mph. My SUV came to a abrupt stop in the middle of the highway. It would not turn over to start. The hazard lights would not come on. The state police put out 15 road flares and still they were both almost hit by three trucks and two cars. My Armada showed I had a quarter of a tank of gas. I had to have my sub towed to Campbell Nelson Nissan dealership in Edmonds Washington. Robert, the service manager called and advised me that the fuel sending unit was bad. It shows I have a quarter of a tank but I was really out of gas. John, the manager told me thats what he suspected was wrong with my SUV. John also advised me that there was a warranty on the fuel sending unit but it was only for 72,000 miles but at the least I feel that I should not get stuck with the bill because I bought the car used and had no clue that they had this issue or that it would almost cause the life of my husband or an innocent state trooper. I feel Nissan should open the recall and extend the warranty for the 2005 Nissan Armada fuel sending units. I know only certain 2005 models were in the campaign and recalled but this is what was wrong with my Armada the same thing Nissan campaign for. I want Nissan to cover the bill. Its an unsafe issue and if you guys do not reopen this recall Nissan is going to get somebody killed. If I have to take it to my Lawyer then so be it.

ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in the results of my visit. My 2008 Nissan Rogue of South Brunswick Acme Nissan went in because of a problem the Rogues had with their passenger airbag lights and problem with the sensor in the seat. Ive never had an accident nor problem with the seat. Now Nissan tells me, Sorry, the seat needs to be replaced to the tune of OVER $1400.00. They claim it was covered for 5 years or 50,000 miles. Oh yes and by the way, it was a recalled item at one time! Well gentlemen, I will not have this seat replaced and I will rely on the primary safety seat belt. I have 4 cars in my family, 2 of which are Nissans, and just for your info, I will NEVER and I mean NEVER buy another Nissan as long as I live or take it for service to Nissan. One last thing if I may. Why was I charged over $50.00 just to find out whose problem it was? Oh wait if it was Nissans problem you would absorb the cost but because it was not your problem you passed it on to me. Thank you for making my choice of vehicles in the future easier the next time because it WONT be a Nissan. A letter will follow up to Corporate of Nissan, BBB of NJ, and the Home News Tribune and their sister paper, the Asbury Park Press, Star Ledger, YouTube and anyone else I can inform via electronic media.

Nissan Titan 06 Mechanicals Problems - I recently got several letters regarding recalls on my truck. Let me say this first. Before all this repairs the truck was running just fine. I brought the truck to the Nissan dealer where we always been doing business. To get this manufactures problems done one of the recall was #10V517000 and ECU relay. And the second one #10V074000 fuel sender card. This service recall were performed by Auto Nation Nissan in Kingsland Blvd, Katy, after a few weeks driving in the Bellway 8 about 65 mph. And the truck start jerking and losing power with the motor on pressing the gas didnt work. After this I pull over to see what will be the problem and turn the truck off. After a few min. tried turning on and start normal I press the gas and I got more than 3000 rpm.When I start driving the truck for about 10 min. the truck start doing it again but at this moment the truck stall and was hard to drive until I could pull over again on a gas station I barely make it and I look for gas tank and shows 3/4 of gas. I fill up the tank and tried to go back on the road. But the same thing after a few min. truck was worse. I call the dealer for an appointment and brought the truck on Saturday September 30th. For an inspection. I explain the service person all the details and also at the same time the truck was having another issue, leaking water on the passenger side carpet. The service person told me that, they will check everything but I have to pay for this 3 diagnostic. I told them that, I have brought my truck for problems related at the work you have done in the truck.But if they find any problem that is not related with the issues the truck is having I have to pay for all the diagnostics. After three day in the dealer they call me and told me that the leaking under the carpet was the whole problem and the heater core is leaking coolant and that is why the truck was losing power and stalling. It will cost more the $1000 to get if fix.In my head something told me that this doesnt may sense, since the heater core only works if you put the thermostat to heat. So the heater core wasnt the problem in my understanding. I told them that I will take out the truck for a second word. They told me that I have to pay for three diagnostic according that the problems werent the malfunction on what they did. I told them I wont pay for three diagnostic. I knew they didnt inspect the truck. So the service person got in to argument and at the end he only charge me one diagnostic. At that point I just knew they are a bunch of liars and they wont fix what they cause. I told that I need an writing statement saying everything they say. About this diagnostic.After argument for more the three minutes he when inside the shop and talk to the person who did the diagnostic and put all the false statement. I look online and found a Nissan bulletin according that there is a leaking on the AC drain that is making the passenger floor wet, so I start inspecting where the pics show and that was the problem. It took me 5 min. to find the problem and $10.00 for parts to fixed, I drive around the neighbor and the truck still having the same issues. Except leaking water.Now I have a truck seating in my driveway unworking and I totally upset on Nissan service department for been useless and liar on customers like me. Just for no speak perfect English they think they will liar at me. I record and took pictures on everything I did. When I was fixing the leaking issues. So they have to at least fix at this time the truck. The right way.

No responsibility for a defected paint job because it was contracted out according to the Nissan North America rep that just called me back. This is sad and I will make sure I put this in as many places possible to be visible to your other consumers. In short, I bought a Black 2015 Nissan Altima less than 5 months ago. I have THOUSANDS of light scratches all over the car. It seems just looking at it scratches it. Its clearly a defect in the clear coat and or paint. The service manager at Nissan agreed it does not seem normal and the rep from Nissan North America would not clearly admit the same but did say I was an advocate for you to help but the decision was made not to do anything because its not a warranty coverage and its contracted out. So what. Nissan needs to take some responsibility. I owned a 2010 Black Chevy Cobalt for over 4 years and had way less paint damage when I traded it in 5 months ago. Obviously something is wrong with the paint or clear coat. I have tried taking better care of the Altima than I did my Cobalt. Rightfully so because its about twice the price. Nissan you made a great car and I love it.

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out. I came upon an exit and got off. It was an overpass with a steep hill, that stopped it. Then at that time I was able to pull up the emergency brake. I was stopped in the middle of two lane traffic; one lane coming and one going. I was still in danger of being hit by another vehicle. I was terrified as well as my family. Stuck in the desert in an unsafe spot. Others stopped after an hour and moved the car to a safer spot. I called the tow truck, to be towed 194 miles home. It took the tow truck over two and a half hours. I was afraid it was getting dark. We had no water. My mother is 81 years old. I saw three other Nissan Versas stranded besides my. Once the tow truck got there and hooked my car up, got in, and had a conversation with him. He said last week he picked up three Versas. They said the same thing I said. Their car just shut off. Took my car to Nissan car dealer in Alhambra, California on Main St. to find out it shut down because of the CVT. There was a recall on August 2015. On 2013 thru 2015 Versas, I also had another recall on some part that went under the brake. I didnt get a letter informing me of the recall. When asked why not, they told me I was not in their system as owning a Nissan. I said I am a registered owner with the DMV. Dont the two share database? I dont believe it. There has to be a law. So just wait until I have a close encounter or die to find out about the recall. Nissan has no remorse. They told me my transmission need service. After all that Ive been through, you would think they would take care of that? Nissan has this slogan, Ride in a Nissan with confidence. My first car at seventeen was a Datsun 510 brand new off the lot. Come to think of it, I had it long enough to just pay for it. No wonder they dont make them anymore. Nissan need to be put out of business. They are putting out bad cars that are going to cost many people their lives. They have poor customer service. After all that Nissan called me to upgrade a purchase on a new car, I said, Are you serious? I dont even like Nissan anymore. I will accelerate this complaint to social media. Im going to sue. I will try everything. Even a class action, because I know this is happening to thousands. We cant just sit still and allow any and everything to happen to us. If we dont stand for something, we will fall for anything. I will never buy another Nissan.

I purchased a vehicle because I thought it was a sound economical choice and a practical car comparable in functionality to a Toyota or Honda. I was absolutely wrong. Not only do things begin to break and fall apart pre-maturely, but basic maintenance is almost impossible due to the poor construction and parts used on the vehicle. No one, including dealerships carry the parts for this 2012 Nissan Versa. Theres no such thing as being able to buy a new battery from AAA because they wont have it, I cant get the transmission fluid changed because Jiffy Lube cant get to it, I cant get my brakes changed at Firestone because they dont have the random, cheap parts the Versa requires. I didnt buy a car in this price point to be forced to take it to a Nissan dealership for maintenance and have them take a full day or longer to fiddle around with no better information or resources than the next auto mechanics shop.Of course Nissan Corporate heard from me and took no interest in my problems with their product. I just wished they cared more. I put my toddler in that car knowing its not the safest but forced to continue using it until Im presented with an opportunity to be rid of it. I feel like I got duped by Nissans misleading marketing and branding campaign that they are reliable vehicles. It would be nice if Nissan had more integrity. Will never purchase another Nissan or refer them to someone shopping for a car.

I never thought I would dislike Nissan, after having purchase two cars from them in the past. But the preown side have a car salesman (Jose **) that is very unprofessional, and arrogant. The issue did not just end with me buying a car and in less than a month had to bring it back two times but the service I receive from Jose have ruined my chances of giving them another try. And when asked his manager to call he never did. Humberto **. Be careful buying from there. The cars have issue, they charge. They may want to charge you for their inspection they did before selling car, ask for that money back because the cars are taken not to Nissan if it is not a Nissan car, some to Jiffy Lube for oil change etc. The cars are not checked out properly and the only good person that helped was ERiC, the sales manager Humberto ** will not follow through. Be very careful. Buy at your own risk and ask questions on the wear and tear, get the car facts beforehand. It is not always driven by one driver. They use cars on lot as loaner cars.

Not only my is only 3 years old, now I have to buy a new engine??? Its only 3 years old. How come, I pay for this car in full now I have to $4,000 more on it. This is the thing, I move from ont to n/s and it put me over the 1,000 km. I am at 1,110kms and the rallye motors in Moncton n/b 1800-551-9595 will not let have a better way, of fixing it. I am not happy, I got spam. I be better off buying a ford.

The dash in my 2008 Altima is melting. The melted dash causes a glare when I drive and may have resulted in my recent accident.

2007 Nissan Titan, 4 months out of warranty, mileage is within warranty by 10K miles. Customer service advocate decided to deny assistance without ever learning the merits of our request. We are a family of Nissan owners. We currently own 3 Nissans and have had as many as 5 within the last ten years. Federal emissions warranty is for 8 years/80,000 miles. We purchased 02/27/2007, thus time element of warranty is out by four months. Cost of repair is over $2200 for the catalytic converter exhaust repair. Customer advocate advised that they were unwilling to assist because we hadnt visited the dealership for service. If they had bothered to call and discuss anything with us, they would realize we live over an hour away from the dealership and service visits by a retired individual that far away dont make economic sense. We ask for assistance and without any conversation with us, a decision was made. I cannot understand how this would ever be considered a customer service department when they chose not to communicate with their customer.

Nissan vehicles have extensive issues that require multiple services and repairs. I have spent over $6,000 in service and repairs from the last 12 months alone and Nissan keeps giving an excuses as to why this and that is not covered. Nissan Consumer Affairs said I should have an unlimited service repair but may or may not cover anymore engine issues. Im still within the ten year/100,000 miles engine warranty and yet providing more excuses to cover cost. Im trying to get Nissan to actually repair something in the engine that prevents the vehicle from being driven, but they are getting behind to complete any repairs with a thousand dollars or more. All of this has been a battle to get anything covered or paid for. All I want is for Nissan to actually cover their faulting vehicle.

My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.

Weve purchased our Nissan Primera 1.9 dci on June 29, 2007 in Hungary as a new car. Dealers Address: Nissan Balogh, H-4431, Nyregyhza, Lujza utca 19, Tel: +36 42 595 115, Fax: +36 42 595 114,). Our former car was a Nissan Primera, too .Last week we were going home by car with my two little sons when suddenly thick smoke came from every vent of the car. We could hardly breathe and my children were shocked. It was really frightening and the air bag alarm went on. Thanks to my composure I switched everything off and we left the car. I called a trailer as I didnt dare to restart the car. They took it to the Nissan service. It turned out that due to an electric circuit, all the wires got fire and they burnt down. I simply dont understand why the circuit breaker (fuse) did not work?The Hungarian Nissan service says that they cant give a proper explanation for this failure. My sons and my life were at risk. What if the fuel gets fire and the car explodes? We bought this car as a family car as we believed that a Nissan is a reliable and safe car for a family with kids. Now my cost would be about 300.000-400.000 HUF (1.000,-1.400, ). Im not able and not willing to pay that amount for the repair as I believe that it is a faulty construction. I want an explanation for the accident and a refund for my loss!

Disappointed with Nissan. 3 years ago I bought certified pre-owned 2015 Nissan Murano at Sheehy Nissan of White Marsh. Also paid extra for 5 years extended warranty. Recently I noticed multiple small bubbles on my hood, last week I took my car to a car wash and came out with ugly spots of top coat coming off. I contacted Nissan with complaints. They sent me to Nissan designated body shop who confirmed that 6 year old car should not have this issue and it is a manufacture issue. Today Nissan informed me that paint warranty on their cars is 3 years and my extended warranty is not covering paint. Nissan, you are not living up to standards!

The contact owns a 2010 Nissan Maxima. The contact stated that the key failed to turn over into the on position preventing the vehicle from starting. The contact made multiple attempts and was not able to start the vehicle. The vehicle was towed to an authorized dealer. The technician diagnosed that the steering lock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

The national corporate Nissan office surprised me with their response. I had called simply to vent about my treatment at Pohanka Nissan in Fredericksburg, VA. I did not expect them to actually stand behind their product. They listened politely to me and said they would review the problems and get back to me.They called me daily with updates and totally resolved it within a week by compensating me 100% of the transmission replacement. They were amazing as I never expected this response.The only reason that I did not change their rating to 5-stars was the horrible treatment by their Fredericksburg, VA dealership, Pohanka. They were rude and incompetent. For examples on Pohanka, they deceitfully tried to sell my wife higher grade oil changes than recommended by the manufacturer. Just this week, I had to repair a vacuum hose that my Goodyear mechanic said almost certainly resulted from poor installation of the transmission last month by Pohanka.The Pohanka Service Representative actually blamed me for the failure of the $3,800 transmission - you can only guess how that went over with me.I have dealt with many Nissan dealerships and have been very pleased with all but Pohanka.The obvious solution is to continue to buy Nissan products but not from Pohanka. Nor would I recommend that anyone services their car with Pohanka. Again, I was not happy about the transmission but the National Corporate Nissan office was amazing in resolving the problem to our satisfaction. They won me back big time with their incredible response to back up their product with a long term customer.

In May 2014 I purchased a used 2010 Nissan Frontier pickup truck from Lynnes Nissan west in Stanhope N.J. They talked me into purchasing a bumper to bumper warranty. In May 2015 the airbag light came on, and I took to them for repair, they wanted $125 to diagnose the problem. It was told to me then that there is no such warranty and airbags arent covered. I called corporate headquarters in Tennessee and expressed a safety concern about it and was told by them upon reviewing my case there is nothing they would do for me. I took the vehicle to another Nissan dealer and had to pay $1242 for a new air bag due to a short. I tried to explain to Nissan that this is a safety issue and a defect in the vehicle and should be repaired at no cost to me, but they don t care about their customers safety or any defects after sale is made. This was the first and last Nissan I will ever buy. This company should be held liable for all safety defects without question.

Done in a timely manner. Kept me apprised as the repairs went along. Checked to see if anymore could be done for me. If any issues came to let me know and get my opinion. Check out was easy and car was washed and the inside always had paper on seats and floor so it did not get dirty from the work they did. They smiled and I went on my way.

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didnt fix anything there.I also found six months in with the car that there was a humming sound coming from the rear wheels and I had the tires checked many times and nothing. Finally I found out the wheel bearings were going out. I took the car to the dealer and they said the car is unsafe to drive so they gave me a loaner car and replaced both wheel bearings. Now about 2 months later the humming in the rear wheels is humming again. The humming is not consistent yet. I called Nissan to tell them I am returning the car early because I feel its unsafe to drive and they advised me that I need to talk to Nissan consumer affairs so they sent a claim over to them.I then got a call from a lady who said she was with consumer affairs and she was gathering information on my case for her co-worker and that he would contact me in a week and they would advise me if Nissan could repurchase the vehicle from me. I got a call a week later from a guy telling me, You talked to my co-worker and we have everything we need so I will call you this Friday. Well Friday came and went, I was contacted by a woman the next week explaining the guy is no longer with the company and she would be handling the situation and she would call me in a week. A week goes by and I didnt receive a call so I called myself and they said they were sorry the woman helping me was no longer with the company, so now here I am 2 people who were helping me are no longer with the company. I think this is sign that maybe Nissan isnt the company I was led to believe.The end result was Nissan offered to give me a warranty to cover the breaks and the wheels but didnt offer to purchase the vehicle, so they want me to drive an unsafe vehicle and if it breaks and causes and accident I may be dead but the car will get repaired because of the generous nature of Nissan providing me the extended warranty. So in the end I might be dead but my family could get the car fixed and be able to drive it around.So I just got an inspection done and I am now going to turn the car into the dealer and deal with Nissan coming after me, trying to get me to pay for a death trap. So thank you Nissan for absolutely nothing and I will be sure everyone in the USA is aware of my situation and the quality of your products and your desire to not help your customers.

Buyers beware! I am so extremely disappointed and frustrated with this company who refuses to help their customers in order to make some extra money in their pocket. They have unethical billing practices. I not only leased two vehicles from them but have only been a customer for less than 2 months and regret ever going into business with them. I have been on the phone with so many of their reps and supervisors, people feeding me different ** and after more time, stress and headache, never getting to an actual solution, but rather the way they would have it, money for them and an unhappy customer. This company is known for their terrible billing practices. Even the Mass Turnpike knew I had a Nissan without me giving any personal account information because this is what Nissan does. Thats a good reputation you’ve built for yourself Nissan. I hope I can help the next potential buyer so that when they read this, they go get a Honda instead. Trust me, you will regret getting into business with this company. I am seriously looking into getting a lawyer about this because this is just wrong. I made it so easy for them to resolve the issue, but they keep coming back with ridiculous reasons for why they cannot do that. If I was with another dealer, this would not even be an issue I would have to be resolving.

Dont waste your time going to Nissans Consumer Affairs dept. with your complaint. They only play games. I was told I would be called by an investigator and I missed the call so he leaves a message he will call me in 5 days every time he calls 5 days. When you try to call back you can call 5-8 times and no one answers nor do they call back before that 5th day. So when they say call them first do yourself a favor and call the Better Business Bureau first and Consumers Affairs.

I learned there is a recall on my transmission that went out 3 months after I purchased the car. I called Nissan North America and they told me I could not get any assistance in getting my transmission fixed. They said because I had a salvage title and non Nissan parts on my car. That was a lie. Then they told me it was because I am out of the mile range. I have documentation when I was in mileage range of the replacement that there was nothing wrong but needed a flush. Went and got one and then they documented that it needed a new one.Their store told me call them. They should help me replace it. I called and they said Sorry you are over miles. Cant do anything? The worst possible customer service ever. I would never purchase another Nissan again. Horrible!!! Nissan is so great and backs their products up. Well I surely am not seen it. There are many complaints about this and theyre doing nothing. It should be illegal! I guess it is going to take someone getting seriously hurt or killed in one of these cars for them to want to do anything. Very disappointed in Nissan!!

I am the unlucky customer of Nissan; my 2013 Nissan Sentra has a transmission problem without any previous symptom. My wife was driving to California when happen and need to bring the car to the dealership located at Tracy CA. The only dealer in town! They took several weeks to have my car ready and as a familiar person to the automotive industry. I know that there are design issues and manufacturing errors. I am an open minded person and understand that errors happen. I patiently wait for the repair of the car and pay for the additional travel to pickup my car. I am located at AZ. After that I let my son attending Tulsa University to take the car with him. He noticed a noise under the car and with the months the noise go worse. I instructed my son to take the car to the dealer at Tulsa; they completed the diagnostic and determine an error made during the replacement of the transmission where a bolt was left loose or too tight ended to stripping or damaging the bolt threads. They also recognized an extended warranty for additional 12K miles and the whole repair will cost nothing to me. Well too good to be true! After two weeks waiting for the parts; the dealer at Tulsa notified me that the dealer at CA didnt accepted the claim! They said that there is nothing they can do and I should contact and deal with the dealer at CA directly. The dealership at Tulsa denied to honor the warranty! Well, I contacted Nissan directly and they reported the receipt of my complaint; within the following two day they completed their investigation. It is an issue that needs to be solved at the dealership and it is nothing that they can do! I got a copy of the procedures created by NISSAN to replace the transmission and the additional procedure to remove the parts where the bolt in question is located. It is more than clear that the last person to touch that bolt was the Nissan technician during the transmission requirement. Well after all the evidence still Nissan denied any support or ruled to make their representatives responsible for their mistakes. I am writing this review to help some other potential customers to became victims of their poor quality of products and services. I asked for a writing report from their investigation and it was denied; they do not want to provide anything in writing. Too much to ask? Nope! It is a normal covering for a crooked organization! Do not repeat my mistake; do not buy any Nissan products! I am not complaining for the poor quality. It is for the silly expectation of Nissan that the dealership are independent of their organization. That I cannot have a service across the whole USA but I need to deal with independent dealers, that they are trying to push me to go to CA and fight with an independent organization whom by the way hold a big SIGN OUTSIDE SAYING AUTHORIZED NISSAN DEALERSHIP with their big logo there! NEVER NISSAN AGAIN!

I bought a new 2018 Versa S plus in July. It gets good gas mileage and looks good. That’s where the good ends... The bad, The CVT transmission has an intermittent issue where it vibrates or shudders when coming to a stop. Dealer cannot find an issue. The main seal where engine meets transmission is seeping oil. The dealer refused to acknowledge it was oil (called it a liquid) and said Nissan will not cover repair unless it is dripping on the ground! Really???I’ve had my oil changed twice, both times at two different Nissan dealerships. Both times they overfilled oil. First time they pumped 5 qts into a car in which the owners manual states 3.75 qts and had to drain some out. The 2nd time they put in 4 qts and had to drain some out. The incompetence in these authorized Nissan dealerships is bewildering!I’ve had three 27 point inspection and not one mention of the oil that is leaking from main seal. The green box is checked for leaks underneath car! I will be changing my own oil going forward and saving receipts. At least I know it will be done right... I will not purchase another Nissan product based off of my experience with the brand and incompetent service centers. I will definitely be selling this car before warranty is expired.

I was leasing Nissan/Leaf 3 years. When I called to return instructions at end of the 3 year lease, they offered to extension on one year (with first 3 payments waiver) but they reported to all three credit bureaus 60 days payment late, and when I found it they credited payments as per agreement but my credit profile shows 60 days late not removed from credit bureaus Experian, Equifax and TransUnion. No response from Nissan. My credit score went down so bad I am not able to get pass any credit check. The incorrect 60 days late payment impacting my consumer finance and credit profile.

I have a concern about my 2009 Nissan Maxima. I got stranded today because the steering wheel wouldnt unlock so that prevented my car not to start using the push button starter. I did some research and found out that Nissan is aware of this problem but doesnt have it as a recall. Now its going to cost me like 1,000 to repair and my car isnt even paid off yet. There goes my Christmas shopping money for my kids.

The Nissan Corporation is the worst business company I have ever faced. I could never imagined that this level of service and proficiency could be found anywhere on the planet. Breaking the privacy rules, stealing money from the customers, hidden costs and non-responsive support. I will try to put every single effort to let people know of Nissan.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didnt send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company Ive ever dealt with. I wish I could give negative stars.

First, to make a payment over the phone for a Nissan account, the consumer is charged a $12.00 service fee. That is outrageous! Second, BillMatrixs automated system is a headache to deal with. Compound that with having to talk to customer service reps in India just compounds the frustration of going through their customer service communication channels. All this adds up to make it a real headache to try and communicate with Nissan. Just the thought of having to pay $12.00 in order to pay your bill seems like a racket.

I have a brand new Nissan Rogue. I live in Colorado and sometimes have to park under trees during the day for work. Other than that, the vehicle is kept in a garage and is washed frequently as I use the car to pick up business clients at the airport sometimes and want a good professional impression. Last week during a few days that seemed like spring here, a group of robins in a tree above my car managed to use my car for target practice. When I got in the car at about 6:00 p.m., I noticed the droppings and took it to a professional car wash the next morning at 8:00 a.m. on my way to work; only the droppings didnt wash off. The bird droppings damaged the seal coat and now I have dull smears all over my shiny new car. We hand washed, tried wax, took it to an auto body shop for their advice and then to the Nissan car dealer we bought it from. They said that they had seen this before from bird droppings and the only way to get it right was to repaint. This is a $27K car. Seriously, I cant drive anywhere where birds exist from now on or I need a new paint job? So here is where we are. Even if they do manage to fix the spots that exist on the car now, throughout ownership of this car, I will have to protect it constantly or expect to drastically reduce value every time a bird flies over! This is ridiculous to expect that paint on a vehicle can get totally ruined within 24 hours by bird droppings. Needless to say, this has and will greatly reduce the value of the vehicle. I am going to file an official complaint with Nissan and if they do not give any results, I will pursue this all the way up the ladder. Anyone else having this problem with new Nissan products?

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a nights stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissans sake it is not as that is obvious discrimination.

Case number was opened because we were eligible for the battery replacement under warranty. We were unable to replace the battery, because the case number was prematurely closed without prior notification. Please advice, who should we contact regarding re-opening the case. Contacting customer service did not help.

I bought a new 2014 Nissan Versa SV. The automatic transmission would not shift properly during accelerations. The accelerator pedal had to be goosed to force the transmission to shift to safe RPMS. I took the car back to the dealer and they informed me that Nissan does not repair transmissions. They will only replace with new transmissions. Nissan Corp. shipped to the dealer a rebuilt transmission. That transmission continued with the same identical problems as the original. I took the car back and the dealer and was told the transmission was low on fluid. The same problem continued. Approximately 8 months later that transmission stopped working on a major freeway during rush hour. The dealer replaced that transmission. The dealer and the Nissan Corporation informed me that the transmissions were not new but rebuilt ones. The car now has 50k miles on it and I continues to have the same shifting problems with the transmission. The Nissan consumer affairs division and the dealer began to show an attitude of frustration when dealing with me on this issue. They began to avoid me. I am too frustrated to chase these people down to get what I paid for. I feel I have been scammed out of18k I paid for piece of junk. I will never buy another Nissan product.

I own a 2007 Xterra 4X4. I had to replace the rear wheel axle twice! The first time at around 34000 miles and Nissan replaced it under warranty. The 2nd time it happened at around 60,000. Nissan was of no help and it cost me almost $3,000. The vehicle was in the shop for 6 weeks, while I was waiting on Nissan to respond to my complain. To top it off, when I picked up my Xterra after Kraft Nissan installed the new axle, the mechanic forgot to release the brakes (axle comes complete with new brakes) and they started smoking and I had to return to the shop!!! Nissan will not stand behind their product. My husband drives a Nissan Frontier and his transmission had to be replaced twice. I will never again purchase a Nissan Product.

Our company has a 2018 NV 200, a commercial vehicle with 100,000 mile bumper-to-bumper commercial Nissan warranty. There are about 58,000 miles on the truck. On January, 26, 2021 while driving on a small residential road at 5 miles an hour, the passenger side curtain deployed. The truck did not hit anything at all. Our technician said it sounded like a gun went off. He couldn’t see anything. Had this happened on the highway, he certainly would’ve been in an accident, possibly fatal. I have been trying to work with Nissan to have them simply give us a loaner truck for the eight weeks that will be required in order to do a thorough investigation. Im not trying to cause them trouble but They told me I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!.This is the worst handling of a highly explosive situation (no pun intended) that I can imagine. They also said it’s up to THEIR discretion to decide if I would get reimbursed. Furthermore, they said I may be subject to STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. Is this incredible? Dakota from their arbitration group has been assigned to me. No person could have less skills given the severity of this incident. I asked for just two things: a loaner truck and commitment to make sure that any defects be not hidden from the public. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????Heres the worst part. When I told them I demanded a loaner vehicle, they said the case was closed!!!! Mr/Mrs Dakota called the dealer and told them the case was closed and settled. Here is the warranty. Very clear. 5 years/100,000 miles (whichever occurs first). The Nissan Powertrain Limited Warranty covers the engine, transmission and transaxle, plus the drivetrain, as well as air bags, and related electronic control system. [*]

1st I want everyone to join me in my complaint to the Federal Trade Commission for every call they get they will take down Nissan for selling cars knowingly that have malfunctions! Im writing regarding a vehicle (VIN#3N1CN7AP6FL844173) I purchased new from Landers McLardy Nissan in Bentonville Arkansas on 9/01/2014. The next day I drove the vehicle to Russellville AR so the insurance company could take pictures. On my way I noticed that my car returned very poor gas mileage around 29 miles per gallon (mpg) at 70 miles per hour and that the air conditioner bogged the engine down. Curiously, the instrument cluster reflected 41mpg. I also realized my car was very seriously out of alignment and that my Bluetooth feature was useless. While using the Bluetooth at highway speeds I could hear people but they could not hear me. When the car was parked the Bluetooth feature functioned poorly but did work. The next day I took my car to Landers where they found the car to be out of alignment and several technicians hooked their phone to my car and all reported the Bluetooth feature functioning properly. The service department inquired about my cell phone which was an LG G3 though Sprint. I was informed that my cell service was the problem. (See service notes) This is one of many very disappointing visits to Landers because in the base Nissan Versa, which has a nonadjustable Bluetooth microphone--Nissan is fully aware the Bluetooth is nonfunctional. One of Landers technicians was aware my front struts were installed improperly from the factory but didnt mention it to anyone. I kept returning to Landers because my car still pulled to the right and jerked to the left under acceleration and my Bluetooth Feature still did not function but my phone worked fine in other cars. At one point the car jerked so hard to the right I over corrected and did a 360 on I49 and that resulted in my bumper cover being scratched up. I finally spoke with the manager of service department who had a tech ride with me and he informed me that my car pulling to the right was just a hard constant drift and my Bluetooth would not work until I switched cell carriers. They then put my car on the alignment rack and told me it was in perfect alignment and the Bluetooth issue was my problem.Although, I constantly brought up the fact that 10 gallons of gas which filled my tank up would take me from 250 miles to a max of 325 miles my instrument cluster reflected 40mpgs- this issue was never addressed. The manager told me he could not fix something that is not broken. I then received a survey from Nissan Motor Company and informed them of my cars constant drift, inaccurate instrument cluster, and nonfunctional Bluetooth. The next day Landers had called me various times. The service department, Marilyn ** (customer service manager) and my Salesperson all wanting me to bring my car in. First I met with my salesperson who asked why I didnt go to him with my problems and I informed him that he had saw me and spoke with me several times while waiting on the car and knew I was trying to have my new 2015 Versa fixed. He informed me that my survey cost him and Marilyn a lot of commissions and that Landers had to pay my finance company just to do my loan. I realized right then I had been the victim of a kickback loan. Next I went to visit Marilyn ** who told me from the first time I brought my car in a technician had noticed my front end was assembled wrong in the factory. How she found this information out so quickly was beyond me unless Nissan was trying to wait till further down the road to fix the problem to avoid hurting reliability ratings. I have a coworker who purchased a new SUV from Nissan (a hospice nurse who was working) and the vehicle just went off and Nissan accused her of running her car out of gas and then kept the car for 8 weeks. Marilyn went on to say the service department was disorganized and had a lot of miscommunications and that no one had drove my car to check the Bluetooth but had just sat in the car. I informed Marilyn I had broken my contact with Sprint and went to AT&T and my Bluetooth still did not work. My car was so severely out of alignment I had lost control and expected them to pay My Early termination fees to Sprint, Replace my LG phone, and fix my bumper cover. To this she replied the service department will not take responsibility for any of these things. I even had internet installed at my home due to using over 100GBs of data per month. All of my Sprint talk, text, and data was unlimited for $60 Dollars/month. With AT&T its $40 for the line and $40 for 3GBs of data and $39 per month for internet service. She let me know that my car would be fixed and that was the most important thing to me. They replaced the left front strut and Im not sure what else. The car was still not in alignment and the instrument cluster was never addressed and the Bluetooth feature did not work. I work for home health and hospice and declining a call is not an option for me. They later talked me into trying to trade my car for another Nissan but lowballed me on the trade difference and the finance company wanted me to keep my car for 1 year. I knew it was wrong to trade my car because it was obviously a lemon but was desperate to get out of it because between the car being out of alignment and not having hands free calling and previously losing control I felt unsafe in the car. After that the service manager took the car and kept it over a week and could not find a problem with the alignment but ordered another microphone for the Bluetooth. I assumed he would have read previous notes on what had been done to the car but did not. I took the car back and wrote Nissan Motor Corp a certified letter giving them one last chance to fix the car. They sent up a tech from Dallas and he and Marilyn rode with me and he called my car pulling to the left under acceleration torque steer and pulling to the right curvature of the road which is a term Landers loved to use. We made various calls on my cell phone which everyone could not hear us then Marilyn wanted to call Landers which I insisted she not but she did anyway and she spoke with the lady who she shares office space with and of course she could hear us fine because she had her volume turned to the max at the office and this was preplanned and very deceitful and pathetic. Someone else called and were unable to hear Marilyn. When we got back the cooperate tech who argued the car was fine found the car to be out of alignment and fixed that and addressed the Bluetooth by allowing me to drive the same car only with a continuously variable transmission (my car is a stick) and at 70mph the Bluetooth feature did not work. However, I noted that the RPMs in that car were very low allowing the car to achieve good gas mileage were as my five speed would have the rpms at 4000. The car was still out of alignment and Nissan Motor Company wanted to pay me $1500 for my inconveniences but when I received the letter it was a settlement offer for the alignment and Bluetooth. They also expected me to keep the car in that condition. I will write letters to the Federal Trade Commission, The National Highway Traffic Safety Administration, and The Insurance Institute for Highway Safety until these cars are recalled. Because Nissan is fully aware that the Bluetooth is not functional and the manual transmission equipped cars in no way achieve the mpg as promised and this torque steer would lead to many head on collisions for a driver who is medically impaired. Texting, talking and driving has proved fatal time and time again let alone a car that pulls into oncoming traffic. My last visit to Landers I tried to obtain my service records with diagrams of the alignments and was invited to leave because I admitted I was going to seek legal counsel. I also needed an oil change and my car was out of alignment so eventually I took the car to another Nissan dealership who found the car out of alignment and performed yet another alignment which the car still pulls. I have received stupid surveys from Nissan Consumer Relations asking what I expect them to do. I want them and Landers to be honest. I will be filing Freedom of Information Request with Nissan and Landers concerning other complaints, recalls, and kickback loans. The money Landers has cost me is expected now. The money Nissan offered and then sent a settlement letter is viciously ridiculous. Im not sure what legal recourse to take with them but they have made me a firm believer of staying away from any future Nissan product. Please advise me of who else to contact concerning the immoral car company!

Bought the used 2012 Nissan Sentra S in July and after starting to drive it, kept hearing a popping and clunking noise coming from the passenger side rear area. Pops and snaps when turning the wheel right and braking and straightening the steering. I have spoken with other owners of the Nissan Sentra and they have the same issues. Some customers have spent lots of money trying to resolve the issue but I think Nissan needs to step up and take the responsibility for a faulty design. Other Nissans owners are having the same issues. Scary to drive and seems difficult to diagnose, but may be coming from the steering or wheel area. Please help us to keep the reviews positive for Nissan here in Smyrna but at this point it is not a pleasant experience.

I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruway Nissan in Newburgh NY. Now, a year later, I’ve noticed my FM reception is on occasions full of static. Initially, upon a service appointment, I was advised all was fixed with a computer update. Not so! The problem continues as my car made a repeat trip to the dealer only to be told that there is no problem with the antenna or connections. They refuse to replace the radio even though it’s under warranty with less than 10k miles! Buyer beware! Buy elsewhere.

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

So I have a Nissan Pathfinder and recently at 110k miles I had to get a transmission rebuilt. Come to find out Nissan knew of the problem but did not instruct dealerships to check it out. I had all my maintenance done at a dealership and not once was I told that they checked it out. Now I find out that because I just crossed the 100k in miles, they are unwilling to help pay for the repairs. I spent a little more on this vehicle in the hopes it would last like a Honda or Toyota. My mistake but that wont happen again!

Need a rebuilt engine on a 6-year-old car. Lost all oil in engine.

I leased a 2012 Altima SL and made all the payments on time. I turned the car in at a Nissan dealership and paid all balances due. Several months after that apparently NMAC decide there was a balance due of $127 and never contacted me (email, phone, postal mail). Since I was unaware of the situation the amount went past due and I got a 30 day late notice on my otherwise perfect (770+) credit rating. Thats how I found out they felt I owed them some stupidly small amount. Absolutely horrendous customer service and I will never deal with them again. Its a shame because I enjoyed the car but their financing arm is absolutely horrible to deal with every time I have had to call them or otherwise.

They approved a one month extension, then pushed us one day over the 30-day mark by their own incompetence and now refused to remove this one and only credit glitch even though we were longtime, paying on time customers. Nissan is mean-spirited and inconsiderate to their customers and should be blackballed by all of us. In fact, dont even buy Nissan. I was going to buy another Titan, but this pushed me over into the Chevy column for all time no matter what they come up with. They might as well not even exist anymore. Theyre dead to me.

Purchased a 2013 Nissan Altima two months ago and had 85,000 miles on it when the CVT transmission went out. In hindsight if we had read more reviews we would not have purchased this vehicle due to the number of complaints about the transmission in this model! Only advanced warning we had was that the car seemed to shake and vibrate at lower RPMs and engine would race causing the tachometer to rev at higher speeds. This started about 75 to 100 miles prior to the car losing acceleration. Went from driving with the traffic on the interstate down to a limping top speed of about 25 miles an hour. Managed to get to a parking lot and ended up hauling it the last 70 miles home on a car carrier.Contacted the Nissans National Customer Support Center which was of little help. Hauled the car to a local transmission shop where the owner found the pan full of metal shavings and the transmission shot. Called 2 other transmission shops which both offered the salient advice of you should not buy a Nissan with a CVT transmission. We are now facing a $3,200 bill to replace the transmission. Unfortunately we also have to haul the car to a Nissan dealer to have the transmission programmed or flashed after it is installed. Nissan extended the warranty to 120,000 miles on earlier models but the 2013 only has the 60,000 mile warranty because of the new transmission. May be new but certainly not better!!

I have been trying to make my monthly payment my Visa card. Apparently, the third party vendor that Nissan uses for collection DOES NOT accept a credit card as a method of payment in California, New York, Connecticut and other states. Why is Nissan using this Mickey Mouse third party vendor for collecting payments? Now my credit will be affected because of non-payment??? I am trying to make my payment but Nissan/BillMatrix will not accept my payment because BillMatrix does not accept credit cards in California! I have look through the papers I signed when I bought my Altima Coupe. Nowhere in the paperwork does it indicate that I cannot use a credit card to make a payment! Now whats wrong with that?

This space would never be enough to write all the issues we have had with our car. Its the worst deal, the worst customer service, the worst corporation, the worst car, the worst company. That company has stole the money from us. I had never thought was going to be that bad. The car has gave us lot problems, consumes the amount of gas that 3 cars all together will do from other brands. The doors got stuck and had to take it to dealer to open them stupid tickets. Can not appeal to the clerk. I really hate this company. They are such a stealers not dealers, stealers... I will never recommend it to no one.

I wanted a vehicle that would be low maintenance, fuel efficient, & nice to drive. Instead had disappointment after disappointment & not to mention poor customer service. Constant problem with the push to start button & Nissan dealer asking for $1000 to repair something that should be on recall. :(

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

I was in an accident at the approx speed of 40mph, impact was drivers front and rear. The air bags did not deploy and the seat belt did not catch, allowing me to hit the steering wheel with my right shoulder and throwing my glasses to the floor.Please explain to me why there was no deployment of any air bags and why my seat belt did not lock especially at that speed, I think because that was the biggest selling point, the safety. How can I have confidence in the safety and what the company states and the actual result?

It was Friday July 3rd 2015 we and just arrived back home and it was storming and rain and my father had put the vehicle in park and then had said he was going to fix the gutter and I had went to go hold the ladder so my father wouldnt fall and he had asked me to go get the drill and returned back outside and my father and I had heard someone screaming and went to go see who it was and it was my mother. She was on the ground and couldnt get up. She said she had reached to go turn the truck off and was in the truck. Went to get out and the door had knocked her down and all of a sudden the vehicle ran over me. Now Im in a wheelchair And I have severe bruising and 8 inch cut behind my left leg and will be like this for at least two months. And then maybe have to have surgery on leg and foot. My truck is under a recall, a 2005 Armada Nissan... Please call me ASAP **.

Let me start off by saying, I just came back from overseas, and I am now stationed in Fort Stewart, GA. I am looking into purchasing a brand new Nissan Altima. I searched online and made a few stops. I had stopped by your Hinesville store, and saw a car I wanted. I asked them to give me the write up, because I wanted to go through my own bank. A guy there, who said he was the manager, said he would get the pricing together, and give me a call back. I never got any calls, only one from someone named Julie, and she does not know what she is doing. She had no clue I was just waiting for the price. Then, the internet manager from there called me, and I told him that I just got a phone call from his co-worker, and I think no one really wants to sell me a car. On 10 November 11, someone ran my credit with out my permission. I told them up front if I were to purchase a car, I would not go through Nissan. I am not aware what the law is for that, but I am looking into that now. Next, your Savannah store call me (Steven **). He seemed up front, and seemed as if he wanted to really help me. I told him I live about an hour away, and I didnt want to go up there and go through what I did at Hinesville. So we stopped by, and I showed him the car I wanted, and told him all I need was the write up to send to my bank.He talked to his manager, and he came over to speak with me. I explained to him why I wanted to go through my own bank, and he was so rude and had such an attitude. I understand Nissan will make more money if we go through them, but what he wasnt trying to hear is that, I may not get approved through you guys. So Steven told me that his computer was not working, but he would email me the write up, so I can send it to my bank. I got an email Saturday saying, he can send it to me, but we would have to come back. I dont understand why the manager just couldnt give it to us right then and there. I dont live right up the corner, to drive over there, to pick it up. This service is so unprofessional and I dont understand why I have to be treated like this. Is it because I am a woman? Your Hinesville store made me sit there for over an hour, while I watched him help other men. In the mean time, I had 2 infants, and my sister-in-law waiting in the car, right in their face. I have been out of the states for a long time, but I know that this kind of service is not acceptable. Here I am, a woman fighting for someones freedom, who doesnt even have the respect to help me. I am serious about buying a car and they are not serious about selling.I did not allow anyone to run my credit. I told them more than once, I would not go through Nissan. I will be looking into consequences for something like this. I feel like I was discriminated for being a woman. I also feel like someone blew me off, because I didnt want to finance through Nissan.

Excellent service, polite and efficient. I took my car in, a 2009 Nissan, and I was concerned about a weird noise. The service manager checked out the car then and there and found a stone lodged in the wheel plate. Fixed in 5 minutes, no charge.

Too bad we cant choose zero stars. CVT trany quit and they wont do a thing about it, even though they have been sued and lost, wonderful stuff. Never buy one, they wont stand behind their product because it isnt bulletproof. Grow a set Nissan.

I purchased a 2008 Nissan Pathfinder in October of 2008, with about 20,000 miles from Stockton Nissan. About 3 years ago the VDC Off light came on. I took the car to Stockton Nissan to have the transmission flushed and asked them about the light (The car had less than 60,000 miles at the time). Was given an estimate of $1500 for the ABS Actuator Sensor/Pump and $600 to install for a whopping total of $2100.00. I declined because other than the Idiot lights the car runs good and the mechanical gauges all check out. Then the BRAKE light and ABS light. Then the check engine lights started coming on and off and the speedometer and odometer would go on and off with them. However, my car registration is due in December of this year so I need to smog it. I took it to a shop and they charged me $400 to replace the speed sensor on the right front tire. It smogged, but 400 dollars later I still have all of the Idiot Lights off and no speedometer or odometer. I have contacted the Nissan Consumer 800 number 3 different times. Nothing was done. This should be a RECALL since other Nissan owners are having the same issues. I guess since it is not a SAFETY ISSUE, Nissan can get away with ignoring this issue. This is my 4th Nissan AND WILL BE MY LAST NISSAN, unless this issue is addressed by Nissan. By the way, this is first review/complaint I have ever written.

About a month ago I noticed the A/C on my Nissan Livina was having issues cooling the cabin and that the temp was not as cold as it used to. I know this because I rarely use the number 3 setting and never use the number 4 fan level of the blower. I had to Despite how high the setting was the air was not as cold as its supposed to be. My wife even noticed that the air was somewhat humid instead of crisp and cool. I figured it just needed cleaning. I was planning to have that done on its next scheduled check up which was only a couple of more weeks.About a week later, I noticed a dark stain on the front passenger carpet. I thought someone must have stepped on an oil stain and accidentally smeared it on the carpet. When I tried to check and see what it was, it was cold to the touch. I immediately removed the carpeting and noticed there was a small pool of water collecting on the floor. I tried to crank up the air conditioner and noticed that water was dripping from under the passenger side dashboard. I tried to look for the leak and had difficulty finding it. Thats when I decided to bring my car to a local A/C shop to have it checked.When I got to shop, I explained what was going on and the repairman assured me that the drainage just needed some cleaning. He said that the procedure was required pumping compressed air through the drainage to clear the blockage. As the repairman was going about the process, he had a difficult time locating the drainage as he was not really familiar with the make of my car. When he finally found where it was, he said that he cant clean it without taking the dash apart. At that point, I became iffy and decided not to push through with the repair, instead, take it to the dealership to get a better assessment of the problem.The following day, I went to Nissan to have it checked. By noon time, I realized my worst fear and they said that the evaporator is leaking and needed to be replaced. They estimated that the repair would entail replacing the evaporator and some other valves. The total damage was about $1,000. The service attendant was kind enough to get me a discount for the parts and labor and got about $100 off. I got my car back the following day and the air conditioner was good as new - it even had a new car smell to it. I love Nissans service and I will not consider looking at any third party repair outfit again. Im going with the professionals, even if the price point is a little bit higher than the rest. Thanks Nissan.

I discovered a good-sized hole on the passengers front seat floorboard. I was told it was rotted out by rust. My car is 7 years old and only 66,000 miles. Nissan told me that they will not pay to have it fixed. From my mechanic and the website, there have been many complaints regarding this same matter.

I was actually in a hurry to buy a car as mine got totaled in an accident. The price seemed to be a good value and dealership close to home helped. I like my car that is why I have not replaced it after thirteen years. I think Nissan is a very good brand or make of cars. I love how quiet it is. I get complimented on the color and looks of the car. Car rides smoothly and runs quiet. I like the material of the seats. The radio had a nice sound. I like the color, the size, the sunroof, and electric seats. However, I dislike the small cabinet. The covering has rippled and the gearshift fid too. Air vents for the air conditioner are placed wrong on the dash. During hot summers in Las Vegas seems like it never get cool enough.

I attempted to make two payments to NMAC through my banks bill pay service. The first time, I entered the account number from my statement by hand. The second time, I entered my account number through copy and paste from my statement on NMAC’s website. Both payments were returned for invalid account number. I contacted NMAC’s customer service to inquire and they could not explain why the ACH payments from my bank were returned. I then mailed a check to NMAC for my payment. I prefer to pay my payments in an electronic fashion so I dont have to worry about my check being lost in the mail or a delay with the postal system. I then signed up for recurring payments on NMAC; their only option is to pay once monthly. I prefer to pay specific amounts each check to reduce my interest costs to myself. I guess with Nissan, its their way or the highway. In addition, when I purchased my vehicle from Sheehy of Manassas, I was told my GAP insurance was free. When I reviewed my sales contract, the GAP insurance is included in the contract and the balance reflects my loan with NMAC. How is the GAP free if Im paying for it? The first contract on the vehicle was at 4.99% interest. I was called back and told I dont qualify for that rate. So if I purchase the Sheehy VIP care maintenance service and lockout service, then I can receive 2.09% but lose one of my rebates, which made my payments go up $3 per month. What kind of math classes did Nissan take in college?

I have a 2012 Nissan Juke. There is an issue with my driver side door lock being frozen and unable to get keyless entry into my vehicle. Im sure this issue isnt the worst issue I can have, but its very frustrating that they cant do anything about it even though there are recalls on this vehicle for the exact same reason. I called Nissan Corporate and because my vin and part numbers are not on their recall list, there is nothing they can do. Obviously if Im having the exact same issue as all the recalled cars have, its definitely a more widespread issue than they think. I will never buy another Nissan again. Worst customer service ever.

I have two problems with this vehicle (2013 Nissan Rogue). It is only three years old and the transmission is failed twice. I replaced the transmission at 80,000 miles and with a little over 150,000 miles. It is failing again. Second, the car has pearl white paint on it, and it is peeling off across the car. Every area of the car has paint peeling off. I submitting a claim and took the car to the dealer several times. Nissan Consumer Affairs refuses to help defray the cost of these repairs, $4800 for a new transmission and $1500 for the paint job. I have filed complaints with the BBB, Nissan USA and the NHTSA. No one is helping.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.The warranty is worthless - a piece of trim flew off the car roughly 5 months after we bought the car, and shortly thereafter, the plastic fog lens replacement piece fell off. The local dealership gave the run-around, canceling two appointments because they didnt want to have to waste their time with us. Just recently (33,000 miles), we realized that the tires needed to be replaced. We called the dealership where we had originally bought the car and were told that unless we had detailed records showing we had done the rotations exactly per their schedule, we were out of luck. The warranty was supposed to be 3 years/36,000 miles bumper to bumper. What a crock!We were told at the Nationally Recognized Chain store we took it to, that Nissan purposely toes-in the tires on their small cars to make the car seem to handle better than it really does. They had badly over-toed the tires on this car, hence the exxagerrated baldness on the tires.

There is a manufacturers defect with certain 2009 Nissan models. Nissan is aware of the issue, but we are being forced to pay for the repair. The cost of the repair will be 1100 dollars, not including what we paid to have the car towed to the dealership. Again, this is not due to normal wear and tear. Our car was in perfectly good condition until the moment it simply stopped working. When I contacted Nissan Consumer Affairs to report the problem, I was also made aware that the reason we never heard of the problem was that they had the previous owner, Michael something, listed rather than us. So the mailing may have gone to him, not us. We purchased the car from Nissan of Woburn as a Certified Pre-Owned vehicle. How is that possible?By the time I spoke with the second individual from Nissan, our information was updated and she claimed Nissan cannot guarantee that recall information is mailed to the correct owner. What?? Hopefully someone who might have a life threatening recall issue doesnt miss that mailing, huh, Nissan? I certainly receive plenty of junk mail from Nissan that seems to arrive without delay.Nissan is aware of this MANUFACTURERS DEFECT and the woman I spoke with, in a condescending and apathetic manner, said they will not pay for the repair despite it not being due to normal wear and tear and that there is nothing they can do at this time. Consumer beware. This demonstrates a lack of integrity in their car making as well as their responsibility to the consumer.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

In August of 2014 I purchased a year end Model Altima, my trade was a 2011 Nissan rogue for which I still owed 13000 on. I was given more than I owed on the trade. The sale from this point upon hindsight was extremely sketchy. There was no negotiation on the price of the new car. They simply presented you with 3 payment plans and dollar amounts for repayment so as the price of the vehicle was never mentioned. (There was zero negotiation.) We were just simply taken advantage of because of the excitement we had of owning the new vehicle... Forward to today, we are looking to turn the 2 vehicles we own into 1 vehicle but upon looking up the value of the Altima we would be 7000 under water with its current value. Almost impossible. I can see a thousand or 2 but 7 is just wrong and this dealership is just extremely bad and sketchy. If I were you, I would look elsewhere or consider yourself married til your final payment with what you buy from them. They will prey on you and take advantage of you through their sales tactics. Its sad. They should look to make good on bad deals that people like me call them out on!!!

Went to a local Nissan to buy a car. The salesman went out of his way to help me. I told them upfront that I had a bankruptcy on my credit report. Was told no problem. They wanted to put me in a 2016 Sentra. We finally agreed on the price, and I had a co-signer with a very high credit score that was going to sign for me. On the phone was told there would be no problem that payments would be where I wanted them. Left work early again for the second time thinking I was going to walk away with a car. When salesman came out I could tell something was wrong. He told me that they could not get Nissan Financial to move one bit. If that is way the financial dept is going to be they need to remove bankruptcy ok from the Nissan ad. Walked away devastated with the financial dept of Nissan, so now Im taking my business somewhere else. They lost a sale on this one.

The CVT Transmission in my 2007 Nissan Sentra failed. I contacted Nissan customer affairs as advised by the authorized Nissan dealer repair shop. Nissan has acknowledged that the failure is due to a design flaw in the CVT transmission and based on their own diagnostics, they have agreed that I, the consumer, am not at fault in any way for the failure. The representative admitted this is a flaw Nissan is aware of, and acknowledged that this has been an issue for other Nissan customers.After waiting for more than a week for a resolution, I was contacted by a Nissan corporate representative and informed that Nissan would offer no assistance with the repair or replacement of the faulty transmission. This is a direct quote for the representative: Youre just out of luck, maam. Nissan refused to let me speak with someone who would be authorized to alter this decision.

In November 2007 we bought our 1st and last Nissan. Against my better judgement, I relented and agreed to buy my wife her Nissan SUV. My reluctance was based on the cvt, which in my opinion was unproven technology. My fears were not unfounded. After 75000 miles of fair service the cvt issues began to manifest themselves in the form of a load clicking when cold. This load clicking is only under load or when car is in motion, also while cold there is a metallic screech or scraping noise on acceleration, and lastly a shuttering on acceleration from a stop as if hunting for the right gear to start out in.Wife took car to Mcgrath Nissan of Elgin Il for routine oil change as she always did, and asked to check for the noise, she was told “We can hear no noise but there is rust on your brake rotors and the rear pads are very low 1-2 mm. Do a brake job and see if your noise goes away. So I think for argument’s sake let’s do a brake job and eliminate their rederick. I performed a 4 wheel brake job pads, rotors, and hardware. Upon removal of said parts rear pads were actually closer to 5mm and fronts 10-11mm. But ok I bought the parts, let’s put them on. Guess what? Same noises and symptoms. Back to Mcgrath. Now we’re told $120.00 to diagnose problem.But that would go away if they found it to be cvt problem. I was confident they would find the problems to be the cvt and agreed.After letting car sit out and cooling down tech took for a test drive, and heard the clicking, and screech, but not the shuddering. It was his diagnosis the clicking is in the upper engine. Now how can this be if it only happens while transmission is engaged? We can pull the valve cover off and inspect the engine for $350.00. There may be varnish or sludge build up. The oil changes always performed on time, at your facility with your recommended oils how would this be possible? Well stuff happens Im told. How is it the noise only occurs while transmission is engaged? No answer. What about the screech? The tech said it is slight or faint and not bad enough for Nissan to warranty the problem. What good is a 120,000 mile cvt warranty if Nissan won’t honor it and repair a problem?In all fairness to Mcgrath Nissan they did waive the $120.00 charge for the inspection, when confronted with my disappointment in their product. And I do understand they dont want to get stuck with a repair that Nissan won’t reimburse them for. But at 76000 miles on a car to have a failure of the cvt that has been problems from day 1 for hundreds if not thousands of rogue owners, they obviously know there is an inherent problem with the first generation Rogue cvt’s as they redesigned them in subsequent years, and replace the catastrophic failures with the new design. There is no one in the world that can convince me that the Japanese manufacturers build quality is superior as I have had a similar experience with Toyota as well. MY advice is buy American, my friends.

I own a Nissan Altima 2008. Based on the manufacturer maintenance the CVT fluids needs to be replaced every 30000 miles. During the first 4 years I did that myself from the drain plug that is designed in the fluid pan. After 96000 miles the CVT transmission failed, with my extended warranty I took the car to the Nissan dealership who replaced the CVT transmission. Now after 30000 MILES I TRIED TO CHANGE THE CVT TRANSMISSION fluid, I found out that the transmission they installed does not have the drain plug. I went back to the dealership and they refused to help. I called Nissan customer service filed a claim and the answer I got - Nissan made very few transmission with no drain plug, and I should go to the dealership for the oil change. They also refused to pay for that modification. So now I got an experimental CVT transmission, with a costly $250 oil change bill that Nissan refuse to fix or pay for their mistake. Unbelievable. On top of that I made more than 15 CALLS TO GET THROUGH.

Purchased a 72 month, 100,000 miles extended protection plan from for a used Nissan Rogue on March 3, 2012. The car was two years old, with 29,655 miles on it. The dealer offer a 72 months plan at time of purchased as a good assurance in case of unforeseen problems, etc. Sounded like a good idea, 6 years protection especially as the car gets older and parts might be prone to failure. The problem arose when I took the car in to be repaired April 3, 2017. They told me the plan had expired. The car doesnt have 100,000 on it yet. The 6 year plan begins on date of service not date of purchase. So, according to Nissan, I paid for a protection plan 2 years before I bought the car. On the form, it is clearly marked 72 month, 100,000 miles, whichever comes first. Not so clearly is that protection starts at in service date. How does this make any sense? I think its contradictory. How can you label a plan as 72 months, when I didnt own the car on 2010. Ive put in a complaint to Nissan, but am not expecting satisfaction. Anyone else have the same situation?