My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... Its the timing chain. Nissan consumer affairs feels like theyre doing me a favor by covering ONLY the parts for this ($485.00) and Im suppose to fork over the remaining $1200.00 for labor. Really Nissan?They say my car is out of warranty. This has absolutely nothing to do with warranty. First, my car has had top notch maintenance with documented proof at the dealership. Second, the elephant in the room is the fact that Nissan refuses to take responsibility that this is a premature failure of the timing chain they put in 56,000 miles ago. This will be the first and last Nissan I ever purchase. How sad, a multi-million dollar company cant afford to please a customer and do the right thing by standing behind their parts. Goodbye Nissan, youve lost me as a future buyer. Shame on you.

I received a bright orange post card from Nissan with the headline RECALL NOTICE - Your Nissan may be in need of correction to assure its continued Safe Operation (in bold face). It then asks to call for an appointment. A Modification code ** is given. When I get to the service desk, he states there is no recall on my vehicle. He quickly hustles me into a 15,000 car maintenance. The cost was $330. After 2 1/4 years, I had only 12,000 miles on my car. I felt I was taken and I was. I made a complaint to Nissan corporate consumer affairs. They will do nothing except to stop having promotions and phony recall cards sent out.

I am having a bad experience with the 2002 Altima 2.5 engine. I have read several complaints that has the same thing in common. The faulty part that Nissan will not replace is the pre catalytic converter that has caused damage to my engine. This is a very expensive fix. I would like to be reimbursed of my out-of-pocket payments that I had to spend to fix the engine, amounting to $2500. I bought the brand-new car. Ive called Nissan, of course, but they told me that they could not help me.

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my covered transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

I followed the protocol as per the instructions on the payoff sheet. I wrote a check and mailed it in. No one at the 800 number can help because the payoff department is not on their premise, its in another state entirely! So they refused to verify if the payoff was even received, which is causing havoc to getting the title cleaned. I cannot afford so much as a negative on my credit for them not posting by the final due date. It is not my fault, they refused to post to the account and release the title. I have 5 years of perfect payment with even more paid to them, then agreed technically. Maybe Ill contact a lawyer since not only did I pay more than was necessary, but in the end, they quoted a per diem for the last payment that increased it for payoff before the actual end date as listed on the loan agreement. The consequence I am enduring is that I have no clean title and no response from a helpful Nissan NMAC rep to resolve this. My final word to anyone considering a Nissan: The cars are reliable, the NMAC finance is not! Run to your local credit union or a local bank to get a loan, NMAC is not consumer-friendly at all!

I currently have a 2015 Altima for the last 5 years. Its great on gas, very dependable regarding routine maintenance, and spacious. I enjoy the leg room and seat adjustments. Im 59 so comfort matters. I love my car. It has been a great investment.

So, I just came back from the military and I wanted to buy a brand new car from Nissan of Queens. I went to the dealer and inquire about buying the selected car that I wanted to purchase for cheap. I was disappointed with the customer service because I didnt get to get my military discount that should have been applied at the time of my purchase. I feel that if someone is in the military and being a woman, we shouldnt be taken for advantage due to the lack of experience or knowledge that entails in purchasing the vehicle. I am still continuing to fight this issue because it is ridiculous that I have to still pay off my car which the total I had to pay for my vehicle was almost 26,500. I still have to pay off my car and I do not think it is fair. The car dealer that sold me the car was only concerned about the commission that he is putting inside his pockets. I wish that I have never purchase my car from him, because he ripped me off. All I wanted to do was purchase my car and serve my country to help others and in return I was never helped. It is very sad to see that younger folks in the retail industry never discuss things of importance to someone like myself that went into the dealership to purchase a vehicle by myself.

Transmission problems. They know about problems with their vehicles but don’t care. DO NOT make the same mistake I did. I have talked to several people that bought them and mechanics they agree, don’t BUY. I talked to their corporate office and they don’t care and won’t talk about the issue.

A 2015 Nissan Murano I leased in February 2015 was in the service department for 45 days. I was highly unhappy and wanted Nissan Consumer Affairs to either take the car back or exchange for a functioning one. Nissan consumer affairs was dismissive, vague, uninterested in the hardships I endured, and ignored the many valid complaints and concerns I had. They sent me generic letters only and in the last month never returned my calls. This company has become a joke, and I am proud to say I have already deterred 2 friends from buying a new Nissan. In customer service, the customer should be heard. Not dismissed!

I purchased my Night Armor colored Frontier new in 2011. It wasnt until after my paint began to flake off the front fender wells, that I researched online and found this to be a long standing problem with Nissan Frontiers. I expected the paint to fade and lose its luster over time but to have the paint just completely flake off is something I wasnt prepared for. The exterior of my truck was detailed on a regular basis that consisted of washing, clay bar, sealant and waxing and yet my paint is flaking off, along with rust in the water channels on the roof. This without a doubt is a manufacturers defect in the paint process or the paint itself that Nissan refuses to acknowledge. Toyota has a similar issue on some of their vehicles but they have gone as far as extending the paint warranty to 14 yrs for all of its customers, kudos Toyota. There is no indication that the problem has been resolved on the 2022 Frontier model... BUYER BEWARE. This is a clear indication why they are losing market share... Nissan has lost me as a repeat customer!!!

First, I couldnt get my refund for almost one month. I called several times, and each time I have been told that it will take just 4-5 days to get the refill.On October 24th , I called and asked them to send me a statement that I can pay my bill in November. Guess what? Today is November the 21st, and I still have not gotten the statement. I spoke to three people and all of them are saying, that they sent the statement. I get my mail from my credit card company, and from other departments , but not from Nissan? My payment due is today! If I pay by phone, I have to pay for this, they told me. Anyway, it seems like people at Nissan do not know how to manage their business. Even managers!

I came in to speak with someone about the paint peeling off my car. My car is a 2003 Nissan Sentra. I was told my complaint was denied due to it being 7 years old. Roof and trunk are peeling off. Car is well maintained, waxed 2 times a year. I feel that Nissan should at least fix this problem. This is my first new car, and I am disgusted with the way it know looks. I have been told by several body shops that this is a manufacture defect. Please think about this, Im ready to call turn to ten, Susan **. I dont come down to this, but I will. Thank You.

I bought a Nissan about 5 months ago. They were ready and willing to help me in a car. They went out and brought the Nissan to show me. About 3 or 4 months ago the car had places on the hood and trunk of the car. I took the car to the Nissan place in Greer S.C. They looked at it said rocks from the road did this. Well dont you think I would have felt and seen when the rocks would have hit my car? As big as the places are, they would not help me! But if I was going to buy a car they would have been all over me! I took it to a man that paints cars. They said take it to Nissan where I bought it that it was in the paint! They tried to say it was rocks that did it. The man that looked at it picked at it and made it worst.I told him I wish he would stop doing that he was making it worst! Thats when he said he couldnt help me! That paint guy could have charged me to paint the car, but he was honest to tell me that! Somebody told me I could make that man pay for the damage he done to my car picking at it the way he did! I love the way the car rides now but Im afraid it might fall apart any time. Wish I had never bought the car from Nissan. Im very very unhappy with those people and the car the way it looks! I cant afford to trade the car or I would, but not with them! My husband died in Dec and its hard on me to change cars right now. They got all my money!

My credit is good so I financed my new 2016 Nissan Rogue at my credit union with no trouble. A couple of weeks later, I mistakenly pumped diesel fuel in my new car. It happened at Sheetz. They say it cant be done and the nozzle wouldnt fit. They finally said it is Nissans fault. Nissan passed me around from one customer service person to another. It appears to be a game with them. They seem to have a lot of customer service people who will call you and ask you a few questions just to have someone else call you. It definitely is a way of looking like they are paying attention to you but the result is they wont do anything to help you. Besides that problem that same day, I tried to use Nissan roadside assistance which I had been told I should have, when it happened. My tow charges were more because they said I didnt have it when I tried to use it and I was forced to call 911. I understand I made a mistake but that nozzle fit right into my car and the only way I saw what had happened was when my car stalled and I read my receipt. Anyway, both Nissan and Sheetz first said they would help but then wouldnt. Dont buy a Nissan. There is no customer service. They will just waste your time. Reference telephone for Nissan **. I think it is time to run these foreign vendors out of the US since they wont take any responsibility for the faulty design of their cars.

They never offered to help during the pandemic, I had to call out of desperation to see if there was anything they could do because I lost my job due to covid-19 and have no source of income. They extended my loan as I stayed out of a job for the past 3 months and now, according to them, the pandemic is over and I should have a source of income by now and make my payments. TRILLION DOLLAR COMPANY really penny pinching and can’t do anything to help their customers during this time of need. Real classy.

I received a notification of a recall of my Nissan Versa and told to rent a car from Enterprise. I only carry liability on my Versa, its not in great shape. Was told by Nissan I would have to cover comprehensive insurance on rental. The date for replacing airbag is May 2018. I live on disability and cannot add this into my budget. I chose to rescind the service and take my chances. I adore Nissan products and am disappointed by this.

We ended our lease with Nissan through NMAC and had a balance due on our mileage. When we turned it in we bought TWO NEW ROGUES. Since we send monthly payments toward the balance on the lease instead of paying it all at once, they notified the credit bureau saying we did not pay the balance! We are paying them for three cars! Also, when we bought the cars they did not clean them meaning there is residue on the windows where the stickers were. Not even one follow up call, no notices for check ups. Really lousy customer service AFTER you close the deal. Totally disappointed. Cars run fine, the way they treat people is the problem. We will not buy from Nissan again.

Horrible service and no accurate response to sudden failing brakes and light coming on. My car has been in government storage for over four years. My front driver and passenger side window rolls down but not up, the brake light comes on, and a grinding metal to metal sound is made, and sounds and feels like a spring is loose with no breaking control. Almost ran into a car the other day. I am in the military, this would not be good and this does not appear right. Next time it happens, will be taking it on base to see what the issue is. What I noticed is if you put the car in park, turn it off and restart it, it resets itself as if nothing ever happened. So, my plan is the next time it happens, to not reset it, record it, and drive all the way to the base to have them look at it, this could possibly if not, be a legal issue since the dealerships seem to think there is no issue and dont see a problem. Standby...for my next comments.

Weve purchased our Nissan Primera 1.9 dci on June 29, 2007 in Hungary as a new car. Dealers Address: Nissan Balogh, H-4431, Nyregyhza, Lujza utca 19, Tel: +36 42 595 115, Fax: +36 42 595 114,). Our former car was a Nissan Primera, too .Last week we were going home by car with my two little sons when suddenly thick smoke came from every vent of the car. We could hardly breathe and my children were shocked. It was really frightening and the air bag alarm went on. Thanks to my composure I switched everything off and we left the car. I called a trailer as I didnt dare to restart the car. They took it to the Nissan service. It turned out that due to an electric circuit, all the wires got fire and they burnt down. I simply dont understand why the circuit breaker (fuse) did not work?The Hungarian Nissan service says that they cant give a proper explanation for this failure. My sons and my life were at risk. What if the fuel gets fire and the car explodes? We bought this car as a family car as we believed that a Nissan is a reliable and safe car for a family with kids. Now my cost would be about 300.000-400.000 HUF (1.000,-1.400, ). Im not able and not willing to pay that amount for the repair as I believe that it is a faulty construction. I want an explanation for the accident and a refund for my loss!

I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan to have them repair the convertible roof because it is not fully closing into its compartment. They looked at it and eight hours later, said that they couldnt find anything wrong with it. They even showed me that it was working before leaving.Later that day, I wanted to test it out for myself. And much to my dismay, the same problem occurred. Being busy with work, etc., I wasn’t able to take it back in immediately. I was under warranty and thought I had time (my mileage at the time was under 36K). When I took it again (about a month and a half later) stating that it was not fixed, they tried to charge me for $350.00 just to look at it because now, my warranty had expired. I was under the impression that my warranty was going to expire at 60K or five years. Of course, I refused to pay that outrageous fee and left.I then returned at Tony Nissan with my husband and he demanded to speak to a manager. They looked at my vehicle at no cost but said they needed to contact Nissan corporate to get an approval to cover the cost of the repair. Three weeks thereafter, Nissan denied my claim stating that 1) I didnt have enough history with maintaining my vehicle and 2) my warranty is expired. This is such an incredible injustice for Nissan should have fixed the problem initially while my vehicle was under warranty. My vehicle is maintained immaculately with regular oil changes, etc. I intend to sue Nissan corporate and Tony Nissan to recoup the costs to repair my vehicle. Furthermore, I will not trust any brand with the Nissan name.

I have been a loyal Nissan owner/leaser for almost 20 years - I have literally had 9 Nissans, and have always been happy with their performance. I was 2 years into my current Pathfinder lease, and my financial situation changed dramatically due to a divorce and job loss. My income went down to a third of what it was, and the monthly payment was just too much. I understand that many people have financial hardships, but as an extremely loyal Nissan customer who NEVER missed a payment and has excellent credit, I thought that Nissan would work with me on an early termination fee reduction. Three weeks and numerous phone calls later, I was literally told by a Customer Service supervisor that while she had the power to make an adjustment, she simply couldnt break their policy. Losing my business after 20 years was apparently worth the $1800 early termination fee, or actually less than that, as I was willing to pay something on a credit card to leave this lease, and then lease a less expensive Nissan that fit my budget. I worked with Hyundai, and they gave me more than $1000 more than my Nissan dealership was willing to give me for my Pathfinder. I unfortunately have the same payment on my new vehicle, but I own instead of leasing, and I will save $100 a month on gas. At least its something... but Nissan has lost me as a customer forever.

No responsibility for a defected paint job because it was contracted out according to the Nissan North America rep that just called me back. This is sad and I will make sure I put this in as many places possible to be visible to your other consumers. In short, I bought a Black 2015 Nissan Altima less than 5 months ago. I have THOUSANDS of light scratches all over the car. It seems just looking at it scratches it. Its clearly a defect in the clear coat and or paint. The service manager at Nissan agreed it does not seem normal and the rep from Nissan North America would not clearly admit the same but did say I was an advocate for you to help but the decision was made not to do anything because its not a warranty coverage and its contracted out. So what. Nissan needs to take some responsibility. I owned a 2010 Black Chevy Cobalt for over 4 years and had way less paint damage when I traded it in 5 months ago. Obviously something is wrong with the paint or clear coat. I have tried taking better care of the Altima than I did my Cobalt. Rightfully so because its about twice the price. Nissan you made a great car and I love it.

Having CVT issues with a 2012 Nissan Rogue that is still under warranty. Called the dealer to schedule an appointment and was told that it will cost me $92 to have it inspected. What good is a warranty if you have to pay for something that is under warranty?

I bought my Titan new and had the usual rotor problem and the rear axle end seals blowing out. Nissan fixes the rotor issue without problems. The axle end seal happened at 76,000 miles, just 1,000 miles out of warranty but after many complaints to corporate, they agreed to pay half. This fix lasted about 4,000 miles, Instead of repeating the repair, I chose to use a thicker viscosity rear end lube from Lucas. I also had to replace the radiator but that is common on all vehicles now that radiators are plastic. If you’re wondering why I give this truck 4 stars, I almost gave it 5 stars, this truck had 355,000 miles on it when I traded it in 2013. Those issues listed above are the only problems I had with this truck and it still ran like a new truck when I traded. The engine and transmission were beasts. I attribute the performance of this Titan to changing my oil every 20 to 25,000 miles with Amsoil and Ea filters. I would have bought another Titan at trade but needed better mpg. Traded for a Ram 1500 4wd and it now has 270,000 using Amsoil.

Im starting to wonder if theyre even located in America. All of the agents who answer the phone are foreign and act like zombies. Theyve been giving me the runaround and double talk for weeks, just to issue me a simple compliance letter. They dont even know their own rules or whats on their own website. They try to get you off the phone by referring you to DOT. Frustrating! My problem is still not resolved. Im going to file a formal complaint.

I needed a part for my Nissan Versa that was on national back order. For almost 3 weeks West Hills Nissan in Moon Township, PA and Nissan North America treated my problem with no care and refused to give me a used car or a rental car. After talking to about a half dozen people and complaining they got some guy named Angelo from Nissan Corporate to help me. He told me Nissan parts often go on national back order and this was a common thing. He said it was too bad I didnt rent a car because he would have reimbursed me - although I was told they wouldnt when this nightmare started. Emails sent to the president of customer quality - Brad Thacker went unanswered. Ill never walk into another Nissan dealership again.

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

I purchased 2019 Nissan Sentra SV, and within 6 months of driving now my car doesnt pick up properly and I can hear machine noise from my car. Its just 1 year old and I am experiencing this issue. MY car heating also does not work fully, it takes at least 20mins. If I have kept my A/C or Heater on, then car does not go beyond 60MPH and I have to give maximum acceleration. Engine is faulty and Nissan Dealer is not ready to fix this.

Have experienced a Hatchback 2009 that locked and wont unlock. Also had recall on the emulator and the airbags. I only have 49,000 miles on it but am afraid to go far because of these problems.

My wife and I have a 2011 Nissan Altima on lease. Mid-2012 my wife was sexually assaulted IN the car. Think about this. Do you want to drive the car that the love of your life has been raped in? NO! After numerous phone calls to NMAC, we received no assistance. We were even in contact with Nissan North America. They tried to help us out by offering us a car at factory price. The issue was the early termination cost of the car. NMAC refuses to help in any way (they even said as much to the guy at Nissan North America). I understand that NMAC had no legal obligation to assist us in any way, but I feel that they could have done something from a humanitarian standpoint. I never expected them to say, Oh sorry, here is a brand new car for free. What I expected was some relief from the early termination fee. I cannot wait for my lease to end as I will NEVER conduct business with Nissan or their affiliates ever again. I will strongly discourage others from doing so.

I have a case # **. I have bought a lot of cars in the past, Nissan, Honda, Toyota, Mitsubishi. I bought a Nissan Sentra because of their reputation. I am very dissatisfied. I do not believe I would be buying another Nissan in the future. I have taken the car back 6 times for the same problem, cracking noise in dashboard. They said they fix it and a week later, it starts again. This time, I am very upset, I took the car to Lake Nissan in Leesburg, FL. I am staying in Orlando for a while. They told me they replaced a broken clip. When I picked up the car, they put some kind of foam around front of dashboard. The foam is sticking out. It does not look very nice. They DID not put paper on floor to work on the car.This is the 6th time I take it to a dealer. I bought a new car not to have issues and this is awful. When I went to the dealership at Lake Nissan in Leesburg, they were trying to get me a new car and get rid of my car, but of course I would lose a lot of money. I was willing to do that if I would just lose $1,000.00 but not $4,000.00. They were very persistent to me leasing a car. I had two employees come and talk to me about it. I feel that they were upset, because like I mention before, they really DID not do a good job on the car. I contacted the state consumer affairs. I do not know what else to do. I am so dissatisfied with Nissan. Like I mentioned before, I would not buy another car from Nissan again.

Way too long to explain it all. Took car in for oil change, was told there was a recall on CVT trans, they reprogrammed it. They made the trans skip. Brought it back, they said trans failed, then called 30 minutes later and said, “Pick it up. We do not know whats wrong with it and have no answers.” Was told to call in MONTH. Talked to EVERYBODY... no answers. No one knows. Then on my own took it to another Nissan. Was told NUMEROUS stories. Right now I am at 38 days. I am writing a book about my horrible experience. Not only THEY wrecked the trans but the treatment was horrible. I cannot include the details as there are too many. Anyone would be a fool to deal with these guys. My book will be out soon.

A Service Advisor left me in the waiting area 8 hours and still didnt do the work. Within that time frame only the oil and tires were changed. Rushing to get my car to me, a technician or other help misplaced a lug nut, then entered a charge on the invoice as it were missing when I got there. I filed a complaint about my experience to Nissan of North America Consumer Affairs who informed management of the complaint. And management didnt reply. After the unpleasant and unethical experience I had my vehicle service elsewhere.

First Instance: I booked vehicle at Nissan Alissa Showroom at Prince Sultan Road, Jeddah on 24-6-2016. While booking vehicle, I had been told by sales supervisor that I will get vehicle before Eid (festival) but after follow-up for vehicle, sales supervisor said that he didnt promised but just he said he will try. My Experience: My question is when you are aware that it is not possible then why give false commitment and false hope to customers.Second Instance: When I got sms of registration of my car number plate on 20-07-2016, I went to showroom expecting to get car. Sales supervisor checked his computer and said, my car is at Falisteen Road branch. I have to go there tomorrow before 11:30 AM or else I will not get car. As per his instruction I went. It was 21-7-2016. Delivery staff said my car not yet reached from warehouse and I have to wait. I waited for 5 hours and finally at 3.55 PM my car reached. I got it at 6.00 PM. My Experience: Making customer wait for complete day and waste their time. Their attitude is a customer has to wait, no issue, it is norm. There is no coordination at all between teams/department and no one follows SOP (I doubt, if there is any). Just chaos. No one take a lead to solve customer issue. Just blame other co-workers.Third Instance: I had been handed dirty vehicle. From inside floor was wet, dirty dusty hands prints on car door panel, exterior crevices is full of sand. When asked why its not cleaned, answer is cleaners are lazy. My Experience: No one bother about customer experience and staffs are not trained about their job, which leads to casual attitude towards work. I decided I will never buy Nissan againFourth Instance: Very next day when I try to start the car it was not getting start only clicking sound (as Friday and Saturday service department is closed, I have to wait till Sunday). I went to the dealer. He said I have to go to Auto Star showroom on Tahliya road that is the workshop. I went there. They said battery has to be replaced. My Experience: Speechless!!!Fifth Instance: I had been told that they dont have battery in stock so I have to come next day. I express my disregard then workshop manager told me to wait, he will buy on cash and I can my take vehicle today. I have been waiting. When there was only one hour left for closing, I inquired when will he receive battery. He dial some numbers and spoke to someone and said he cant help me because he dont have petty cash. My Experience: Wasted my time by giving me false information and finally give lame excuse. Battery is out of stock!!! A joke.Sixth Instance: Next day I was expecting call from workshop. I didnt get any call till afternoon. I call them to check. I spoke to manager. He said till now its not ready and he will call me back once it is ready. Alas! Not any call, not even to apologize for not getting vehicle ready. When I didnt get any call for four days, I went and blasted manager he put some local battery and gave me car. My Experience: Nissan has to be one of the worst companies known to man.Overall Experience: Please check picture attached and decide yourself. I even complaint to Nissan Middle East head office, only reply I got is: Greetings from Nissan Middle East FZE. Please note that, we are reviewing your case with our local dealer in KSA and you may expect to receive an update soon. At the meantime, should you require further assistance please do not hesitate to contact us. Not even I got a single call from anybody. I just say if you want to stay happy keep yourself away from Nissan.

I purchased a 2017 Nissan Rogue on February 19. On February 28th, while stopped in traffic, I was rear-ended by a distracted driver who was also speeding. The crash threw me into the car in front of me, who was stopped as well. Over $10,000 in damage. My vehicle has been held up since March 3rd due to two parts on National back order at Nissan. As of today, there is no release date and none is even expected until the end of April (was previously told April 4th). Calls to Nissan have yielded no results, Ive only been told that they cannot give me a release date. In the meantime, I will have made 2 car payments (or more) on a brand new car that I cannot drive. I actually should have known. It took almost a year to the get the parts for the recall on my 2014 Nissan Sentra when the recall was happening. It is very frustrating and the lack of assistance upon calling Nissan directly is frustrating.

Purchased new 2017 Altima July transmission had a loose bolt repaired. Two months later again transmission had to be replaced, still under warranty which will expire in another 3 thousand miles. Nissan will not replace or refinance. No explanation given - just no. I requested for them to extend warranty no response. Will never purchase another Nissan again... For $611.00 per month never again. Next car will be a Honda. Always good car!!!

Received our 2015 Murano platinum this week. My spouse and I rate it above our Cadillac SRX. I was looking for a best in class product. Thank you Canton MS assembly team. Also a shout out to Crown Nissan in Greenville, SC. Frank and team are among the best in my 30 years of autos.

CVT failed on our 2012 Versa with 67000 miles. Nissan will not provide any assistance with the $4000 failure. Apparently they were losing too much money repairing these transmissions and decided to turn the problem into a profit center. Now they are having problems sourcing a replacement! Chrysler used the same Jatco transmission in three of their vehicles, but discontinued use because of the problems. I didnt realize at the time but my Jeep patriot company vehicle which also had a transmission failure uses the same transmission. Two rules for buying a car: 1. Make sure its not a Nissan 2. Dont buy if it has a Jatco transmission.

We bought a 2013 Nissan Pathfinder on January 1st, 2014. It was brand new and had been driven, but you could see that the sunroof had something wrong with it because there were water stains on the inside and since it was the panoramic sunroof that does not open, there was definitely an issue with it. The dealership assured us that they would fix it before we drove it off the lot. We trusted that when we finally were able to take it home that it was fixed right and would last. Fast forward 5 years and now it is rusting all around the sunroof and we have been told that the entire roof needs to be replaced. This is a 5 year old vehicle that has no rust anywhere else and has been garage kept for the majority of the time we have owned it. I spoke to Nissan consumer affairs and after going through all their hoops for a diagnostic, they informed me today that they would not be financially assisting me in fixing an issue that is clearly their fault. It may have taken five years to surface but I should not have to pay almost half of what the vehicle is worth to fix a rust issue that was caused by their repair job. Its a disgrace and although this is my fourth Nissan and I have been happy with this Pathfinder I will never buy another Nissan. I cannot believe how they treat their customers when there is a problem. They are awful. Stay away!

I have worst experience with my new pathfinder, it shakes very bad at slow RPM. I took it to dealership. They kept my car about a week and returned after added 160 miles on it and told me it is all done, they updated the software but guess what, it didnt work. Very next day, I had to take my car again. It is still there, no answer, no explanation. Dealership said nissan has a issue with pathfinder, then why they need to launch this vehicle.

For the last 2 years or so my 2015 Nissan Rogue SV has not been sensing my key fob when its in the vehicle. It happens with both of the key fobs. This occurs intermittently but more often than not. The vehicle has more than 36000 miles so now its out of warranty. I cannot be the only owner complaining of this issue. Sometimes it takes me 10 minutes or so just to start my car because the vehicle thinks I dont have the key fob with me.

In March of 2008, we purchased a 2008 Nissan Armada from a Nissan dealer in Georgia. We were told by the finance man that we would be able to refinance when we made 6 months of on-time payments. Well, 6 months passed and when we called to refinance, we found out that the company doesnt refinance. We decided to just chalk it up and continue paying. Since the economy fell and a serious health issue in our family, we have been making payments but have been struggling. We receive several harassing calls every hour about a payment. We have explained the situation with the reps (as useless as they are) but they dont want to listen or are willing to help. Im on the verge of telling them to come get the car and shove it where the sun doesnt shine!

My brand new car (Nissan Sunny XL petrol), right after the second free service, the car started having problem like heating up of the engine and frequent shutdowns. When checked with the service center, it assured me nothing was wrong with the vehicle and in a perfect condition. I, with my little daughter, drove the car to our relatives next day. On the way, it broke down again while passing a dangerous valley. It stopped more than 20 times during the travel of 200km. When I contacted the service station in charge, he said that he cannot do anything. When asked what should be done next, his answer was, HE DOESNT KNOW ANYTHING.I then called Nissan Call Center. With much effort and persuasion, they connected me to the local technician who, after inspection, declared that the problem occurred because of the FAULTY FUEL PUMP and DUPLICATE COOLANT, which the service center used. More than 15 days has passed and in spite of sending a number of mails, no action has been taken until date.

Purchased new Nissan Juke 2016 with CVT transmission. The transmission was bad from day one and family and passengers would notice, but I loved how the car looks. Come February 2020 and the vehicle literally stopped in the middle of the highway, very dangerous but I turned the engine off, restarted and moved to the shoulder. Took it to a dealership and was quoted $4890 for repairs. The vehicle has been sitting at Sterling McCall Nissan waiting to be repaired. I follow up every day with the service department and they claim Nissan North America has not shipped the part. I drive for Uber and for a month now I havent worked a day losing income, time and causing psychological damage. Given theres a class action on defective CVT transmission in the Nissan Juke, Nissan should do the right thing and foot the bill for my repairs. I believe Nissan sold lemon cars to consumers and are not prepared to fix the mistake.

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the Transfer Case had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.

Drove our Brand New Nissan off the lot and the air didn’t work. Had to repair the complete air conditioning system 7 times and still never worked. Terrible customer service and would not take the vehicle back. We have 9 kids and almost a year with a little mini van rental due to constantly being in the shop. Terrible experience.

I had the same problem and after many attempts to find the problem, they changed my rear hub because that was activating the ABS system. After they changed it, problem was fixed.

2009 Murano purchased new at 109k check engine light came on (code 011). Dealer says that the seal/gasket for the timing chain needs to be replaced. Parts $25, labor $2400. Nissan Consumer Affairs covers 80% dealer covered 10% and I was responsible for the rest. Still not happy that my engine has to come out and there are no guarantees after the vehicle will be in the shop 2 full days, SCARY! Nissan seemed helpful.

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isnt working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere. I purchased a new car because I wanted reliable transportation. Well, Nissan isnt a reliable transportation. I wouldnt recommend this vehicle to my worst enemy. The customer service is awful, everyone lies to your face. I am appalled at the whole situation. Whatever happened to making the customer happy?

I want to know if anyone else is having a problem with their Rogue not accelerating in the expressway. I was driving back from Alabama to Atlanta yesterday evening and took my foot off the gas pedal briefly and as I tried to give my car gas, the car wouldnt go pass 40 miles per hour per speedometer. I almost had an accident with my child in my car trying to pull over from the left lane to get to the emergency lane. After waiting two hours for the road side assistance to locate me, my car was towed to the nearest dealership. I finally was able to get it back to Atlanta that same night. No check engine light came on at all. The car seems to be running fine. Took it to the dealership to be check and was informed that I need a new transmission.

I have been calling for over 2 months in regards to a negative credit reporting from Nissan. Nissan received an insurance check late and gave me negative credit reporting. After calling Nissan, they said they will put in a dispute. Now Im sitting here 2 months later with no update as far as how the situation planned out. All I keep getting are customer service reps who sound like they have no idea what they are doing and just give you an attitude. I have purchased numerous cars myself from Nissan as well as my family. I will no longer ever consider Nissan due to this issue. I recommend people look elsewhere for their vehicles because if there is an issue, Nissan will never take care of you. If I could give a negative star thats what it would be.

Transmission on Nissan Rogue 2012 failed out of the blue! No warning signs, dashboard lights, etc. 83,000 miles! 6 years old! Should not need a transmission! Contacted their complaint department and after 3 days they stated that Nissan was not able to help with the situation. Nissan does not stand by their products. NUMEROUS reports have been made about their failed CVT transmission. Very very dissatisfied customer! Was quoted $3500 plus tax by a Nissan dealership.

I own an Altima and the drivers and passenger sides floor boards are rusting through, as well as my flex pipe that connects to the catalytic converter. Last but not least, oil pan is also rusting through. This seems to be a defect with Nissan, yet they will not take ownership of the issue. After much research, I found that I am not the only consumer who has this issue. No one can tell me that after only 7 years that this is normal for a car to rust like this. I also own a 2000 Chevy that has not rusted like my Nissan. On top of my car being a rust bucket, it also has an issue where if you move my car a few feet and turn it off, it will not start. I have brought it to a local Nissan dealer for this issue and was told nothing was wrong with my car. Again, after researching this issue, it also seems to be a problem with the 06 Altima that Nissan will not take ownership of. I will never buy another Nissan again!

First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.

BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We had no idea the payment wasnt being made until it was too late, and now its tanking our credit. We could have paid outright for the car, but financed it for the sole purpose of increasing our credit score. We began getting calls from Nissan shortly prior to the payment being 30 days late, which sounds like they were doing their due diligence, correct? Wrong.Their calling system is antiquated and set up exactly like someone committing identity theft, like the spam calls everyone gets numerous times per day. We had no way of knowing it was a legitimate call because sometimes wed answer and it would automatically disconnect. Wed call back. Sometimes it would answer and automatically disconnect, sometimes an automated system would ask for our FULL social security number (not just the last four of our SSN) before agreeing to connect us to a representative. Considering we thought we were set up on auto draft, therefore thought our payments were being made, and were getting calls from an automated system claiming to be Nissan, at times disconnecting when we answered, at times disconnecting when we called back, and asking us to enter our full social security number when we got through, it all seemed sketchy. It would not be difficult for anyone attempting identity theft to figure out we are making payments to Nissan, call us under the guise of Nissan, and ask for our personal information. Considering the circumstances, we legitimately thought these were spam calls. Furthermore, we received no written communication from Nissan letting us know payments werent being made, and no phone calls from a live representative. Just sketchy automated phone calls, like the numerous ones we get each day that are spam.My husband finally decided to figure out what was going on and called the dealership where we purchased the car. We had an incredible experience with them when we bought the car, which is the reason we bought a Nissan in the first place. The finance manager called the number with my husband to verify whether or not it was spam. Thats when we realized these calls were legitimate, our payments werent set up on auto draft, like we thought, and we had a payment over 30 days late. We explained our situation, brought our payments up to date immediately, even paying extra, and they submitted our account to the legal and credit department for review, to hopefully reverse the negative mark on our credit. Not only did they not reverse it, the customer service supervisor I spoke with when I called to find out the status of the account was incredibly rude and disrespectful. In all my years of talking to customer service representatives, some are fantastic, but she was among the worst. Degrading words, degrading tone of voice. It still astounds me that she spoke to me the way she did.I wish I would have read all of the negative reviews regarding Nissan Finance before we financed our vehicle. Like I stated before, we could have paid cash for it, but decided to finance it for the sole purpose increasing our credit score. At the very least we would have financed it through our own bank, it was just easier the day we purchased the car to go ahead and finance through Nissan. BIG MISTAKE! We aren’t done fighting this. If there is a resolution other than our current situation I will update this review. I’m not looking forward to the hours we are going to have to put in to correct a situation that wouldn’t exist if Nissan Finance operated like a company that legitimately cared about its customers, like Honda, Toyota, etc. etc. Again, BUYER BEWARE! If you finance through Nissan, get ready for a rough ride. Keep track of your auto drafts – DO NOT trust that the system will do what it’s supposed to do. And if you happen to have an issue to work out be prepared to be talked to very disrespectfully.

My problem with NMAC began in December of 2011. I was behind two payments and I was making agreements with NMAC to satisfy those payments. In the past, I have tried to obtain a copy of my title so that I could register the vehicle where I am currently living. Mrs. ** of collections lied to me and told me that the document was requested and it is on its way but it never arrived. I have called NMAC several times to address this matter and they never assist me. They have threatened me about repossessing the vehicle although I have been making payments and keeping the agreements that I have with them. Currently, my vehicle has been sent out for repossession and an account representative by the name of Mrs. ** has been calling my job although she has been speaking with me daily regarding my car loan as the result of a complaint that I have filed against her. Today, she called and threatened the office manager at my job. She has asked personal information about the office manager and I. Mrs. ** has a personal vendetta against me and she is using her position at Nissan to harass me. My job does not want any more calls from NMAC because of this incident and has advised to me to seek legal action against NMAC and Mrs. ** personally. She has informed my employer that her calls are regarding an unpaid bill which is against the law. Mrs. ** is harassing me and I want it to stop immediately. I would like for my account to be assigned to a different department due to the fact that her and John ** and a few other individuals badger me on the phone and treat me as if I am not a person. I would like to file a complaint against Mrs. ** and her supervisors for allowing this to occur.

Brought 2013 Altima in for OCS recall in 2016. After performing reprogram per recall OCS failed again. They charged me $502.69 to fix the OCS problem. The recall was supposed to address. Even after charging me and making the repair the OCS is STILL broken. Contacted Nissan and was told a supervisor would get back to me the next day over a week later and the supervisor still has not gotten in touch with me. Today the first person Id contacted told me they wouldnt help me. NHTSA has record of nearly 8,000 similar complaints.

I bought a Nissan Altima for them in 2014 and financed through Nissan Motor Acceptance Corp. All was great with the car until I was involved in a bad wreck injuring my wife. Talked to Nissan several time over next couple months getting total loss taking care of. Insurance paid all but 5,100.00 and some change. I was told from multiple people within customer service in total loss that as long as I made a payment, this would not be negatively reflected on an account. I made payments that were more than my required payment amount. Then the real fun began. I made a 5,127.44 payment in the form of a check and mailed in, happy it was going to be done. Waited a week, checked account and it was still not listed. Check another week later and still nothing. So I called, they said the check was damaged and could not be processed and mailed the check back. This whole time I stayed in communications with Nissan. I told them once I received the large check back, I would send another check for total payoff. I was advised by another customer service member in total loss department that as long as payments were no further than thirty days apart, I was good. Well they LIED. I was sent to collections department within Nissan and told it will be listed on my credit as a charge-off. I did just received the check damaged yes, but was damaged when opened at Nissan. They opened the envelope long was tearing the account numbers off, then sent the check to me in two pieces so I will make a full payment to be DONE with Nissan but this car was 2014 with 8,500 miles when totaled and was just waiting for this to be cleared to by a 2015, NOT ANY MORE. Nissan will never get the chance to sell finance or even talk to me about one EVER..... And as a veteran, I will post this on all my veterans pages that I am on. I do not recommend Nissan Motor Acceptance Corporation to ANYONE.

My husband and I leased a Nissan Rogue as a second car for him to drive back and forth to dialysis. We choose Nissan because of a very good lease program available to us. This was our first experience with a Nissan vehicle but not a lease program. 14 months in the lease, my husband passed. I called Nissan numerous time to work out a deal to get released from the Nissan and lease program. The penalty to get out of the lease is full payment of the lease minus one payment. Much to my surprise there is no death penalty in the lease agreement and basically I am stuck with the car and lease. I explained my hardship on not needing 2 vehicles with no longer having my husbands income, no longer having a need for a second car, no longer needing to make vehicle insurance payments or license payments. Needless to say, how disappointed I am with Nissan to not honor a death of a spouse or hardship. I have been very vocal on my disappointment of Nissans treatment and their lack of sympathy of my husbands passing. This was my first and last time I will ever purchase a Nissan vehicle.

I know these complaints are mostly about Nissan Muranos. I presently own a 08 Nissan Rogue in which my transmission went out on me while on road trip from North Carolina. I purchased it from Nissan dealership in 2011 with approximately 50k. I presently have 121k miles. When I found it was the transmission I did some research because as long I have been driving I know transmission dont go out on cars at 121k. I called Nissan consumer care and found out that an extended warranty is on Rogue transmissions. Being that I had 121k I ask about the mileage on warranty at 120k. I was told mileage didnt matter and take to Nissan dealership. The dealership diagnosed as needing a new transmission. I found a letter on Nissan website stating that the warranty on CVT transmission had been extended to 120k /10 yrs from 60k 5 yrs. The letter also states that even past warranty mileage that decrease in repair cost would occur by Nissan. After speaking with Nissan Ive been told that no previous problem with transmission and being out of warranty they couldnt assist me with my transmission. Doing further research there are many people having/had issues with the CVT transmissions in Rogue/Muranos. I spoke with a few mechanics who said that transmissions dont fail @121k and Nissan had issues with CVT transmission. Right now I feel Im caught in rock and hard place. I have to spend $3500-$4000 for a major repair for a car that Im still paying for. I have purchased 3 prior Nissans and always thought highly for their cars. I believe that Nissan is trying to deflect responsibility for having a defective part. I just want Nissan to own up and replace it in good faith. I like the car, but after this Ill seriously consider and likely purchasing other brands and models of auto other than Nissans

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

We purchased a new 2015 Nissan Rogue with a CVT transmission, we also paid for an extended warranty. We have since put 91,000 highway miles on the vehicle. The transmission began to stutter and lightly slip at random intervals. I DROVE it to an authorized dealer (Antwerpen Nissan here in Owings Mills, MD). They told us that after ($149) diagnosis, it needed a valve body and cooling assembly. We were then informed that it needed a new Catalytic converter as well. They stated that our extended warranty expired at 60,000 miles, but Nissan would cover 60% of the transmission work.After replacing the parts, the vehicle was still doing the same thing and now would not shift out of 1st gear. We were informed that we were now responsible for an additional $1377.00 for another transmission part. Remember that I drove the vehicle there, with NO issues of shifting our of 1st gear. Bill at this point would now be around $3700.00. They have now replaced the additional part (I was not told what the mysterious part is) and again the vehicle will still not shift out of 1st gear and still slips. I have now been told that they will have to try and figure out what to do next, however it will of course be an additional charge.They have had the Rogue for 2 weeks now, they DID provide a courtesy car after 4 days. I have cited multiple online recalls for 2012 to 2018 Nissan Rogue with the CVT transmission, as well as lawsuits I have found about them. I was told that my vehicle is not listed by the Highway administration as being part of any recall or bulletin. BEWARE. We are adult drivers who are not rough on our vehicles. We are without our vehicle, currently sitting at a huge bill, a broken vehicle that has only gotten worse from the work that was done, and still waiting to hear how much MORE we will have to pay to get our Rogue back.

Bought 4 years ago. Always maintained. Engines light comes on at 115k and it turns out that the CVT is to blame. Now Im discovering that its very common for these transmissions to only last 100k miles. Its super expensive to replace. After more research it seems to be more of a ($4k) consumable part instead of something you could trust to last for the life of the car. This would be okay, only if the repair cost wasnt going to effectively total the car. And totaled because no one wants to buy a car that is unreliable. The resale value is so low because of these problems? When called, Nissan offered no assistance and was very tight-lipped about this being anything but a rare occurrence. This is definitely a steep drop from the reliability standard I thought Nissan had. Never again?

Do NOT buy a Nissan. They made good on a car with faulty brakes that almost killed my daughter and gave me a Platinum Service plan. Then after 18 months the plan stopped being honored and when I call Nissan Consumer Affairs to correct the situation, they tell me the plan does not exist. Buy a Toyota or a Honda and hope they are more honest with you.

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

I leased a BRAND NEW 2013 Nissan Altima from Newburgh Nissan in NY. It had 48 miles on it. Ive had the car almost 3 months and brought it in for an oil change today, and asked if they could check out the transmission since it has been sputtering while making left-hand turns. Not only did they try to first CHARGE me just to CHECK the transmission problem, but they came back and said, the transmission is totally shot. This is a known problem. I called NMAC (the leasing company) and they said someone would call to mediate by 5PM. NO ONE CALLED. I agree with the last review. I was suckered into a HIGH monthly payment from DAY ONE. I understand the transmission is under warranty, but for the week or more that they will have my car in the shop, are they going to reimburse me for that portion of my car payment? NO. And I have to pay for a rental??? UNACCEPTABLE. And how many times is this car going to be back in the shop with a new transmission??? I guess I have to wait until they install 3 different transmissions in order to seek relief citing the NYS Lemon Law.

The Nissan was a smooth ride and engine was quiet but there were other problems that made the car very weak although the price was very good. Had so many problems that I traded in car for another and service was not that great with replacement parts needed often and the same problem kept occurring which made me question whether car make was viable. There were many problems with fuel pump that had to be replaced several times and gas tank was very small so had to fill up frequently and originally car just stalled in the middle of the road when driving due to malfunctioned fuel pump which was very dangerous.

Sucks and will never buy another Nissan for the rest of my living life. Bad experience from customer service to corporate office. This all started when I took my Nissan to my local Nissan dealer and nothing is ever cover under warranty meanwhile I have warranty for the next 10 years or 100 mile bumper to bumper that I bought through Nissan themselves. My car is 2 years old with 25,000 miles and my headlights are starting to peel which means The car is very hard to drive at night time. Sometimes I feel that I might get into a car accident and Nissan did nothing for me. They just say, “Sorry you’re screwed. If you want new headlights you have to pay out-of-pocket.” Always trying to make the customer pay. My question is what kind of products are theyre making that does not even last two years? That’s the problem. My case number is **. P.S. Denis Le Vot sir with all respect your company needs to make better products and treat better the customers because you just lost one of them. Maybe it’s not gonna hurt anything but is not going to hurt me anymore. Thanks.

I paid off my Nissan Altima 5 weeks ago. I sent the pay off via cashier check from my credit union. I received a letter in the mail confirming the pay off. I did not receive the title. I called them up today. I was told that they sent the title to my credit union instead of me. Wow, what a big mistake. So, help me with this. All cashier checks are from banks. So, do you send all your titles out to the bank listed on the cashier check? I think not. I mailed by certified mail the check to Nissan and they dropped the ball and sent it to my credit union. Now I have to wait longer to get my title. Thanks, Nissan!

I bought the car on January 20, 2013 from Woodland Hill Nissan. I asked the sales person and said I wanted one color and black interior. He said, “Ok, we have.” Then I said ok. After all the paper work was done, he then said, “Actually, we have silver.” At that time, we have been waiting more than 6 hours so I was tired and my kids were hungry. I just needed to get out of there so I don’t’ want to say anything .One week after I got the car, the car started giving me problems while Im driving the car shaking so I called them. They told me to bring the car in - I did that. Three weeks later, the same thing happened so I called 1-800 Nissan1. They asked me what happened, and I told them everything. Then the lady spoke to the service manager, and he told her to tell me to take the car in, and I did that. Two days after I picked up my car, the same problem occurred so I called 1-800Nissan1 again and they said there is nothing they can do because they cant find what’s wrong with the car. I was so mad. How can they just say that? Then 2 or 3 weeks later, I got an email from the service manager and he told me that they found out whats wrong with the car. I made an appointment to take the car for a fix again (3 times already). Then after that, the car got worse and I emailed the manager, but until today, no answer. You know, this not my first time at buying a car, but it’s my first time buying a Nissan and I dont think I would not go back to Nissan for a second mistake. Im just hoping they can do something about it before I take an action.

In the past, I have owned two Nissan cars, a 1992 Sentra and a 2004 Murano, both paid in full. Well, in 2012, the transfer case/transmission went out on my Murano and the cost to get it repaired was going to be over $3,500 plus labor. Because of lack of income and I just started to work as a caretaker, I could not afford to get it repaired at that time (I loved my Murano). I had to check online and found there are so many people that had problems with the transfer case on their Murano (I do not know why Nissan has never done a recall). Since October 2012, I have been renting a car at Enterprise, which I was paying over $1,081.00 a month. So if you do the math, I have been giving Enterprise, over $8,600 for the last 8 months. So, I had been praying about what to do and since I was paying this money every month, I thought I would try to go to Nissan dealership in Victorville, California to see if they would help me get a used car. I was looking around and a salesperson asked me if I needed any help, I told him that I was looking for a used car. I explained to him my financial situation and what was going on with credit. He went and got another salesperson; they went and got a sales manager and they did the numbers. I told them that I could afford to pay $400.00 a month. Next thing I was told go and test drive a 2013 Nissan Sentra. I told them that I did not want to have very high payments. Well, I was told that my payments would be around $400 plus a month. When we got back from test driving, the salesperson told me the black Sentra which was on the show floor would be the car that I would drive off with. I told them that my credit was not good, but they told me that I did not have to worry about anything. So, on May 10, 2013, I drove off in a brand new car from Valley Hi Nissan in Victorville. Well, to my nightmare; on June 14, 2013 I received a call from Mr. George ** one of the finance managers. Nissan had denied my loan because I could not show even funds in my bank account. I told him that if Nissan would have looked at my statements carefully, they would have seen that all my funds were going to Enterprise every week to cover for the car I was renting from them. I told them that if they did the numbers, they would see how much I was spending every week. Mr. ** told me that Nissan did not care about me renting a car; they wanted to see the funds in the account. I told him, How can I keep the funds in the account, if I am renting every week? He told me to bring the car back to the dealership in Victorville. I am very upset with this whole situation because Nissan never gave me an opportunity to even make one payment. I understand that I have had some credit issues, which is not Nissan and the banks problem, but how many people in America are having problems with their credit? I am very upset with the people at the dealership, because now they are saying, Well, we did all we could do. You know, if we mess up how credit scores, the bank and finance companies will hold our past over our heads until we die, and sometimes they hold the past still against who have died. All I wanted them to do is to at least give me a chance to make the payments. So now, here I am back to renting a car so I can get to work, and the dealership has their car which now is a used car. So who wins? I just thank GOD that he does hold our past against us for life.

I bought a Nissan Rogue in 2012 brand new. Three years later my transmission goes bad, because Im over 60,000 miles Nissan will not replace my transmission. Im very upset with them. I expect a brand new car to last longer than that especially when I still have payments.

Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I purchased a 2015 Nissan Altima with 43k miles cosmetically good condition. At first I noticed it was smoking blue when I would power on the vehicle and the smell of Burnt rubber. As I normally do with all my vehicles I called Nissan to see if it had any recalls etc. and took it for service, shortly after I get low oil pressure on my dash. I then looked at the owners manual and called where I had my oil change they re serviced and did not notice any leaks etc.3/20/10 I took it to Rothrock Nissan in Allentown for diagnostics and they tell me that there is oil burning something having to do with the valves, but that I needed to bring it in again for a 3 hr diagnostics at $120 hr (of course this is out of pocket unless its approved to be covered by Nissan powertrain warranty that the vehicle still had till it reached 60k). I took my vehicle in on 3/26/19 in the morning, at this point I needed a rental to get to and from. I asked my advisor Simone and she says they dont have any and proceeds to call a major car rental co. I called throughout the week to get updates since it went from a 3 hr to a wk long diagnostics and I was told they found sludge in the oil pan therefore more than likely Nissan would deny covering under warranty as that only happens due to poor maintenance. (Really? Im being held liable for a previous owner lack of maintenance yet I have all my service receipts).I quickly called Consumer Affairs and opened a claim with them which I didnt get a call till I had already picked up my car on a Tuesday because when I went to Rothrock my car was unassembled and the tech working on it was off. Really??? Wow customer service and having me an answer by Friday of the same week, keep in mind I called the service manager Patrick twice to get updates and no return call. I literally had to show up after work to get an answer. At this point I have to keep a rental 3 more days to my expense (smh). I was told the claim had not been approved yet and I would have to wait till Monday 4/1/19. I called Monday and they stated it had been denied now the warranty was null and void. Lovely Nissan!!!!I will never purchase another Nissan needless to say, being that they do not stand by their clients, I am now $690 out of pocket between car rental and diagnostics and they did ABSOLUTELY NOTHING to try and make up for not approving replacing the engine through the powertrain warranty. They shouldve at least covered the diagnostics then. Tuesday of that following week I get a call from Trenisha at Nissan Consumer Affairs and they didnt even know I had the vehicle in my possession nor that supposedly the claim had been denied.So now Im 10k in a car debt/payment for a car that needs a new engine, had powertrain warranty but no longer valid through Nissans decision and $690 less in my pocket. So much for staying faithful to the brand. AGAIN dont BUY USED NISSANS THAT SO CALLED ARE STILL UNDER WARRANTY AS THEY WILL LOOK FOR ANY EXCUSE TO NOT COVER. The worst part is realistically no used car dealer takes out all of the oil pans to used vehicles purchased at auctions or traded in.

I recently purchased a used 2013 Nissan Altima a year ago. The transmission just went out. I WILL NEVER RECOMMEND THAT ANY BUY A NISSAN. EVER!!!

The CVT Transmission in my 2007 Nissan Sentra failed. I contacted Nissan customer affairs as advised by the authorized Nissan dealer repair shop. Nissan has acknowledged that the failure is due to a design flaw in the CVT transmission and based on their own diagnostics, they have agreed that I, the consumer, am not at fault in any way for the failure. The representative admitted this is a flaw Nissan is aware of, and acknowledged that this has been an issue for other Nissan customers.After waiting for more than a week for a resolution, I was contacted by a Nissan corporate representative and informed that Nissan would offer no assistance with the repair or replacement of the faulty transmission. This is a direct quote for the representative: Youre just out of luck, maam. Nissan refused to let me speak with someone who would be authorized to alter this decision.

Out and about with my wife. Parked our Nissan Altima and returned one hour later. Car wouldnt start. Key symbol appeared on the dash. Walked home and retrieved other key fob. Still wouldnt start. Googled the issue and found out that hundreds of other Nissan Altima owners had same issue. Called Nissan, they took my info and got back to me the next day with a sorry, warranty has expired, we cant help you so $970.02 out of pocket. Im pissed! With the amount of occurrences, this issue should have been a recall at the expense of Nissan. I wont be buying another Nissan. How does one go about starting a class action suit?

I own three Nissan, two rouge and a Moreno 2011and 2012 and three Infiniti. I recently trade in my other two Nissan rouge and Moreno for two Honda civic because I dont trust Nissan that is last year. I still have one rouge that is payoff. My son love the car, he dont let me sell this one so I keep it. Last week the car wont shift. I take to Nissan dealer, they told me need to replace a piece of part and cost me $618 - of course Im not OK. I told the guy my car 2011 and only have 24,586 miles on it, why happen so fast? Well after he explain everything to me, I paid and got it fix. My three Infiniti is a lease but I do not plan to lease another Inifniti or buy another Nissan.

Since day 1 of having my Nissan Rogue 2016 SL FWD, have had constant issues. Front auto braking sensor malfunctioned the day I drove it off the lot in July 2016. Didnt have my car for 2 weeks, dealership was clueless on when the parts would be coming in. Dealership said they would paid for all the gas consumed in their loaner car for those two weeks and they paid 75% of it. At that point, didnt care to deal with them. Factory tires on the Rogue are junk, so loud on the highway. Acceleration is awful and the gas pedal vibrates. Had issues with something being loose in the driver side door, made a chirping sound when I closed it. Passenger door does the same thing now. Back door hatch makes a noise when turning or backing out of the driveway. Took the dealership and they took it all apart, broke a couple clips for the back trim and put it back on anyways thinking I wouldnt notice. Took it to the dealership I bought it at, the Midwest Regional tech and Service manager messed with my back door to get it to stop making noise and said they would order all new parts for it. They never called me back when the parts came in so I just now have them doing the work. Now my steering wheel shakes a ton when braking on the highway with speed over 50mph, its back in the shop for a second time to figure out the problem after a quick resurface of the rotors. I will never suggest a Nissan to anyone ever again, these cars are junk. Overheard so many complaints about their new Nissans from other customers while I was in the dealership the other day.

I was a loyal Nissan fan after switching from a Honda to Nissan in 2012. Recently the CVT transmission gave up on my 2014 Maxima and I contacted the dealer to then find out the warranty expired at 60,000 miles so I emailed a formal complaint with Nissan headquarters only to receive a templated reply within 12 hours stating their warranty bound goodwill assistance and reimbursement policy which basically came down to me having to cover the repairing costs of $3400 myself! Seeing the number of negative reviews with no intended solutions on Nissans behalf, Ive decided to Never ever purchase a vehicle from Nissan again or any of their affiliated brands! Nissan lost another one!

I am a Federal employee being reassigned overseas for a 3-year assignment that involves the security and safety of the USA. I currently have a leased vehicle with Nissan Motor Acceptance Corporation (NMAC), which I cannot take out of the country. NMAC will not allow me to terminate the contract early without paying them a penalty of $13,186.30. Only if I was active duty military would they make the exception. Even after providing a copy of my orders and explaining that I am a USMC veteran that is continuing to serve the USA in a civilian capacity to help protect the lives of our citizens and prevent another 9/11, they still will not make the exception. I am not trying to get out of the contract for financial reasons or circumvent the system in any way; I just cannot take the vehicle with me. I find NMACs business ethics insensitive and unacceptable. So much for Never forget.

I bought a 2014 Pathfinder Hybrid from Robert Allen Nissan in Helena Montana. I bought it for one SPECIFIC reason. It was supposed to get 30MPG highway. I told them I drive 150 miles a day to work and they said this would be the car to buy. I test drove several that day but settled on what they recommended. It does NOT get 30MPG. The best I get is 21 to 22. When I complained to them they said Well hybrids dont get good mileage in the winter. I said, “Why didnt you tell me that when you sold it to me?” They acted like I was just another stupid consumer. Another thing, DONT BUY A PATHFINDER HYBRID 4X4. It will get stuck in the driveway. When the wheels start to spin the battery takes over and it powers out. BAD DESIGN.

I have been trying for 5 months to have paper statement mailed.

We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.

I have a 2009 Nissan Altima. The car will not go. I almost got hit twice. I took the car to Nissan and had a diagnostic test done for 120.00 dollars for them to tell me there is nothing wrong with my car but when I took it to Kia they did one... They came up with the step motor (778) code. I took it back to Nissan and they said they never heard of that code. They reset my car and drove it, and they said it was fine, but when I drove my car home, check engine light came back on and once again got stuck on a hill. The car would not go and almost got hit again.Nissan does not want to fix this problem or recall this vehicle that they said cant fix if they cant find the problem. Im writing this review to inform others of this problem and to put on record Im getting an attorney to file a class action lawsuit, and to let Nissan know when I end up in a accident and hurt or dead they will have a big lawsuit on their hands. Its going to take for someone to die for Nissan to recall these vehicles and that is sad. I will never buy another Nissan vehicle. I will keep everyone informed on what an attorney has to say so you can get in on this lawsuit. Nissan dont want to take care of this problem. I will.

I bought this 2015 Nissan Altima Feb. 27th, 2015. It had defects on exterior, signal lamp loose, dashboard bad. 2 weeks later the sway bar fell from underneath. I duct taped it up. Called Reidsville Nissan. Corrected. Now after 1700 miles and 3 months later the radiator went out. New one installed by Nissan store. They drove it and called me. Said it needed a new motor. Really, after 1700 miles. Called consumer affairs and after 2 weeks they said Nissan would not buy back or substitute for collateral. Very unhappy with this decision and have had an account with Nissan 4 years. I feel as if a substitute for collateral would have been good. Now I will be trying to trade for a car. I do feel safe in today. Today I go pick up my new motor Nissan and not happy at all.

My 2004 Infinity G35 had a recall on air bags. Had the work done but the light keep coming on. Went back to dealer and was told it was my job to get it fixed. Never had this problem before they work on the air bags. I feel the dealer should fix the problem. I sent a letter 06-5-11 on this. Have not heard from anyone. I would like to fix it or go to small claims court.

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and Its a safety issue.

Nissan consumer affairs, its a joke. I contacted them 6 months after buying a brand new Nissan Rogue. That 1st week my car started having problems. I took it to Nissans service multiple times. They did not record anything in their system and told me the car was fine. My passenger air bag light stays on at all times and a noise on the drivers strut (wheel) every time you take a right turn. So a manager drove the car, said everything was okay. So again they sent me home worried. A week later again I take the car to service, they said the car was fine. Then in September 2013 I took it again to Nissan service. They again said nothing is wrong. I asked for a manager, he again said nothing wrong with the car. So I let it go until I saw other cars (Rogue 2013s) and not one had the issue that I have. So in December I took it again to service. They again said nothing wrong, this time I spoke with a female manager name ** in Cherry Hill, NJ. Then she decided to go in the back to check the car with me and saw what was going on. She agreed that the car was not right, she kept the car in service and gave me a rental. The car stayed in service for over a month because they could not detect any issues, then they get A professional mechanic and he replaced both front struts and the sensor of the air bag. It was okay for 3 hrs then the same thing happened again. I called them and told them the same issue is happening again. They kept the car again and they still couldnt find the problem. So they gave up, I guess, and told me again nothing wrong. I contacted consumer affairs and they pretty much did nothing. They told me if I didnt want to drive the car to the service and get it towed, I was going to be responsible for the fees. I fear driving my new car. How great is that??? So I contacted lemon law. They told lemon law that they wanted to offer me $2000 for the inconvenience. HELL NO I dont want money I was to feel same in my car. Thats why I bought a new car so I didnt have to drive back and forth to the car service.

At first I loved my Nissan Rogue. Bought it brand new. Once winter hit and I attempted to use the AWD but my car was all over the road. My Altima and Cavalier I had prior were much better.

In November 2007 we bought our 1st and last Nissan. Against my better judgement, I relented and agreed to buy my wife her Nissan SUV. My reluctance was based on the cvt, which in my opinion was unproven technology. My fears were not unfounded. After 75000 miles of fair service the cvt issues began to manifest themselves in the form of a load clicking when cold. This load clicking is only under load or when car is in motion, also while cold there is a metallic screech or scraping noise on acceleration, and lastly a shuttering on acceleration from a stop as if hunting for the right gear to start out in.Wife took car to Mcgrath Nissan of Elgin Il for routine oil change as she always did, and asked to check for the noise, she was told “We can hear no noise but there is rust on your brake rotors and the rear pads are very low 1-2 mm. Do a brake job and see if your noise goes away. So I think for argument’s sake let’s do a brake job and eliminate their rederick. I performed a 4 wheel brake job pads, rotors, and hardware. Upon removal of said parts rear pads were actually closer to 5mm and fronts 10-11mm. But ok I bought the parts, let’s put them on. Guess what? Same noises and symptoms. Back to Mcgrath. Now we’re told $120.00 to diagnose problem.But that would go away if they found it to be cvt problem. I was confident they would find the problems to be the cvt and agreed.After letting car sit out and cooling down tech took for a test drive, and heard the clicking, and screech, but not the shuddering. It was his diagnosis the clicking is in the upper engine. Now how can this be if it only happens while transmission is engaged? We can pull the valve cover off and inspect the engine for $350.00. There may be varnish or sludge build up. The oil changes always performed on time, at your facility with your recommended oils how would this be possible? Well stuff happens Im told. How is it the noise only occurs while transmission is engaged? No answer. What about the screech? The tech said it is slight or faint and not bad enough for Nissan to warranty the problem. What good is a 120,000 mile cvt warranty if Nissan won’t honor it and repair a problem?In all fairness to Mcgrath Nissan they did waive the $120.00 charge for the inspection, when confronted with my disappointment in their product. And I do understand they dont want to get stuck with a repair that Nissan won’t reimburse them for. But at 76000 miles on a car to have a failure of the cvt that has been problems from day 1 for hundreds if not thousands of rogue owners, they obviously know there is an inherent problem with the first generation Rogue cvt’s as they redesigned them in subsequent years, and replace the catastrophic failures with the new design. There is no one in the world that can convince me that the Japanese manufacturers build quality is superior as I have had a similar experience with Toyota as well. MY advice is buy American, my friends.

I purchased Nissan Murano from West Hills Nissan 2 years ago. Had no problem with them, treated me fairly, and I liked the car. Few weeks ago received a brochure from West Hills, offering me new car with lower monthly payment, so I went there, showed me Nissan Maxima and asking me $525 a month to lease. Told them it is expensive and they said ok. Few days later received a call from Kenny ** Nissan in Cranberry, PA and offering me a good deal. Told them the story about West Hills that I could not afford it, was told not to worry and they have many cars in their lot and I could get a deal. Called me few more times, so I agreed to go and see what kind of deal they got. I went with my son and we got there before noon. That was my biggest mistake to go there. 1st said $509 but I told them it is too high for me. I swear I tried to leave many times but they were keep asking me to wait to see what they can do for me. I was tired, my son was tired, but they didnt let us leave. It was late evening and we were still asked to stay. They had my Murano and because Murano was in excellent condition, they wanted to trade. By late evening the manager took me to Maxima in the showroom and reach out his hand to shake my hand and said he made mistake that $509 was for different color not for black one and asked me to shake his hand for $528 and he started shaking my hand. It is hard to believe but that is exactly what happened. They knew what type people we are, obviously not a smart one, who would pay $528 for Maxima for 3 years lease. They treated us like an idiot, took us to a room and said you have won something and asked us to pick a card from the board hanging on the wall to get our prize. He was one of the managers and congratulated us for winning the prize. He said you have to pay $35 or something similar to get an AAA insurance for road assistance. Told him I have road assistance included in my own Insurance. He got mad and for 10 minutes was pushing for me to sign up. Asked him about the car, said he does not know much about that car, that he was new, but still was asking for AAA to be added to my monthly lease payment. I had to force myself to leave that room. I asked almost everybody in there about some future in the car, they just wanted me to leave. They got their deal and I was not worth any more. I told them I had worth of $150 of dash cam accessories in the car that either let me take the car to outside shop to remove it or they have to do it for me. Was told to not worry they will remove it and I can come back to pick it up. The next day went back gave them the other key for Murano, but was told Murano was not there and they will call me. Waited 2 weeks and called the dealer was told they sold the Murano. I told the salesman that I am not happy and I am going to make a complaint, said he will call me back. 2 days later I called him myself said he talked to General Manager and they dont want unhappy customer so they offered 2 free oil changes. I just hung up on him. I dont know how many people were ripped off by these people, but its time to investigate their unhealthy business. I also contacted Nissan USA before make my case to public. I got a call from a very angry lady from NISSAN USA that kept telling I have to deal with the dealer.

Theyre aware of the issues with the 06 Nissan Altima and they didnt send out notification. Its stressful patching something that they know about. How dare they put our lives in danger and our children and now theyre giving me a hard time. Shame. Shame. Shame on them. This car has put my child 95 around big trucks.

Long story short, CVT recall, had judder issues since 50,000 miles. Took car in several times, Dealership states nothing wrong. Check engine light came on around 99,000 miles. Diagnostic test came back with CVT problem. Code wasnt enough evidence so hundreds of dollars later, needed an extensive diagnostic test. Still wasnt enough for Nissan. I had to record my dashboard of the tachometer jumping with the judder. Sent it in and dealership said more proof was needed because I could have been doing it with the gas pedal. While driving I had to now record both my tachometer and speedometer at the same time. Sent it in and woman at dealership never called me for the status so when I called her a week and a half later (of course one of the Reps relays her message as usual because I can never reach her. She never takes my phone calls or calls me back, she tells her reps that shes busy and gives them a message for me). She stated I needed to call Consumer Affairs to open a case so she could send the video in which I already had a case opened which was how she was able to submit the first set of videos in the first place. Apparently many people have this issue and Nissan should not be in business if this is how they treat their customers. I plan to contact NY State Attorney General and the FTC. I paid a lot of money for this used car and had nothing but problems.

I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.

The CVT Transmission is junk. Disintegrated at 76K miles. It is well documented the CVT transmission has a history of problems. Nissan only extended warranty of a very small subset of vehicles that have the CVT. I spoke to Nissan Corporate and they were unwilling to help. If you buy a Nissan, put away another $3k to $4k to rebuild the transmission.

I have a 2010 Nissan Armada that began running poorly 2 months. I took it to the dealership and a secondary mechanic. Both said the engine needed to be replaced costing over $10,000. Likely cause is flex fuel. Warranty was for 5 years. Nissan will not offset the cost. No vehicle should need a new engine after 5 years unless its garbage.Upon contacting the Nissan corporate office regarding my 2010 Nissan Armada that needs its engine replaced - I was shuttled around to various representatives. None could answer my questions competently. Worse off - they would never give their true names. The area code was for Tennessee, but the reality is that its an answering service in the Philippines claiming to be a regional office. Dont trust Nissan.

Nissan DO NOT value their customers AT ALL. I have only had my used car for 1 year and I took care of my car. The transmission went out at 118,000 miles 18,000 after the extended warranty. I called consumer affairs after the run around for two weeks. They tell me that they could not cover the cost or at least something on the cost. This is ridiculous. They knew two weeks ago that they was not going to help me with anything. I will NEVER buy another car from them again.