Amazing when you trust in a brand new car and a reputable name. 3 months ago, we purchased a brand new Nissan Rogue loaded with all the goodies. Then what we thought was a minor Bluetooth/phone problem began. When the person on the other end of the phone talks to the driver (or synced passenger) a nice high pitched whine comes across the phone. This is not heard by the driver connected to the Rogue, this is heard by everyone talking to the driver. A very annoying problem that you would think the dealer and manufacturer would repair or replace. Not, not, not. The normal answers by the dealer - manufacturers problem so start a case. Started a case and Nissan denies the case.Everyone says this has happened before and the engineers are hard at work. WOW So my advice to consumers is to be careful with purchasing a NISSAN vehicle and if you do, check out the hands free phone from both ends. If you hear a high pitched whine - run away. Very sad that this company does not stand behind their products. +$30,000 NEW CAR WITH NO SUPPORT!!!

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but Im lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they wont charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour. End of story for now is they put everything back with new transmission but not axle anymore and frame - my point is I know its hard to prove if frame is broken or not before you take transmission but I did check up and everything was fine so all I want is meet half way so keep your fingers crossed. Definitely wont purchase NISSAN again and customer service is horrible. I know I can write whatever I want. They dont care anyway but I want people to know and be another one to show how bad they are.

My 2004 Infinity G35 had a recall on air bags. Had the work done but the light keep coming on. Went back to dealer and was told it was my job to get it fixed. Never had this problem before they work on the air bags. I feel the dealer should fix the problem. I sent a letter 06-5-11 on this. Have not heard from anyone. I would like to fix it or go to small claims court.

We purchased a new NV200 within took weeks to have the shelves installed. Then the wrong shelves were installed. There was no roof racks, no sticker. Had to go back to have sticker put on. When I purchased it had 5 miles, picked up it had 137. It has been back in the shop 2 times for multiple days, even weeks for a repair that we are told they have no idea how to fix. I have been trying to contact Nissan Consumer Affairs. Left over 7 messages, only one return call while I was at a DR. so could not answer. This has been a nightmare and would really just appreciate Nissan standing behind their product and helping us out. Check engine light is back on and does not always start but they tell us they cant fix it.

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

My 2005 Honda Accord rock solid. 200k miles. Bought several Nissans but had repairs. My older son 2011 Nissan Altima coupe cat converter failed at 50k miles. $800! My younger sons 2009 Altima steering ignition failed. $750! A/C failed. $850! (@90k miles). I wrote to their customer service. They gave me a reference number. Thats it! No action, nothing! It is a miracle wifes 2010 Rogue is still working ok (95k). Maybe it was built on a Wednesday! Never Nissan again! I would advise people to buy Honda or Toyota even though a little more expensive!

Where to start; I returned my leased Nissan Sentra in pristine condition, new tires, new brakes, new windshield wipers, immaculate inside and out, not a scratch. The car was garage kept under the mileage. Went to return it in January of 2014 to Paramus Nissan in NJ. They would not take the car back, after I called and asked if I could return it there. I bought it in Hackensack in 2011, the sister dealership, who now only does used vehicles. I went to Hackensack NJ and because I screamed and yelled, they took the car in. About 2 months later, I receive a call that they are putting my account in collections; now I was receiving calls all along about my monthly lease fees. However, I just kept telling them the car was returned in January of 2014. I even faxed over the paper showing I returned it. When they called 2 months later, I finally had enough and asked to speak to someone over them. There is no one. I have made phone calls, threatened the company with a lawsuit, media, exposure - they did not care. Finally, someone caring enough called the dealership in NJ and got everything straightened out. I told them since they ruined my credit, my score was 750 and now it is 62. I wanted them to wipe the slate clean for my disposition fee. They agreed, as they didnt want me to sue or go to the police to fill out papers about the fraud. They just committed in saying my car was not on the lot.Six months later, they are still saying I owe them money. They want $379 as they cant wipe out the disposition fee, the other fees for a scratch on the wheel cover, and 90 miles over my contracted mileage, they would waive. I explained the circumstances, and how I was told it would be forgiven because of the damage they had caused me. However, it fell on deaf ears. So now not only is a collection agency calling me regularly, but now I owe money I didnt owe before. I have tried feverishly to call Nissan. I tried corporate. I have left messages. I have called their consumer affairs department. I have called the leasing department. I had a very nice woman on the phone who put me through to corporate again, only to get a message stating to leave your name and number. Well, I have left my name and number about 30 times, starting about 4 months ago; still no answer. Please let everyone know to stay away from Nissan products. They are the most horrible company around. I am now the proud owner of a Honda, and they are fantastic. Their company truly cares. I have had not one single problem. I owned Nissans since 1993 and it was nothing but problems with their lock box and not getting payments and their warranties and now them losing my car. I just need to speak with their CEO to tell him what I think of Nissan, and how I want him to rectify this mess I am in. Imagine working so hard on keeping your credit clean. Nissan comes along and shots it down.

Two weeks prior to my lease maturity date, I called Nissan to set up my end-of-lease inspection. After 4 phone calls, I was told they use a third party to inspect the vehicles (easy way to avoid blame). Upon calling the third party to set up the inspection, I was told they could not have a representative in my area (suburban Phoenix) for 17 days, which was 3 days after my lease was up. I continued to call Nissan and was assured I would suffer no penalty payments and there was a 10-day grace period. I turned in my car the day my inspection was completed and it was in great shape aside from one dent the size of a nickel.10 weeks later, I received a bill in the mail for $1,200. $400 in damage from a dent in the front, which I agreed to pay, and also the $395 disposition fee, which I agreed to pay. However, I was also charged $398 for an additional months lease payment and $20 in penalty fees. When I called the Nissan Finance representative, they told me the dealership did not report my car being turned in for another 21 days after I had dropped it off. I strongly suggest not doing any business with this company or any of their affiliates, unless you enjoy scams and lies.

It has got a worst service centers. They never take care of the car at all... The cost is soo much. They never work for that.. Nissan has got good cars but a worst service centers.. They dont have any responsibility at all... They are worst.

Nissan vehicles have extensive issues that require multiple services and repairs. I have spent over $6,000 in service and repairs from the last 12 months alone and Nissan keeps giving an excuses as to why this and that is not covered. Nissan Consumer Affairs said I should have an unlimited service repair but may or may not cover anymore engine issues. Im still within the ten year/100,000 miles engine warranty and yet providing more excuses to cover cost. Im trying to get Nissan to actually repair something in the engine that prevents the vehicle from being driven, but they are getting behind to complete any repairs with a thousand dollars or more. All of this has been a battle to get anything covered or paid for. All I want is for Nissan to actually cover their faulting vehicle.

I got a 2017 TITAN I pay 441 a month for. I have embarrassingly made 2 of the payments in a loaner vehicle, had to cancel 2 family trips, and continue to be inconvenienced by Nissan both at corporate level and at dealership level. What ever happened to customer satisfaction? What ever happened to making the bad situation or experience right? NISSAN USA doesnt understand these concepts. Seeing everything that I have gone through with my truck has turned off two neighbors of mine from buying Nissan product.

I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my Xterra in to be serviced as a preventative measure since I was recently informed of a radiator/transmission problem with the Xterra, Pathfinder and Frontier models 2005-2010. After speaking with my neighbor who also has a 2006 Xterra and replaced his radiator; I decided to have my radiator replaced as well (even though I experienced no problems with it) just so I could prevent any infusion of coolant into the transmission.Much to my surprise Nick called me with the bad news that damage was already done & would cost $6,800 to replace the radiator, transmission and fluids. This also included labor costs. Being fearful of a potential problem I did not want to wait 2 weeks for both the arrival of a new transmission & the mechanics return from vacation; I chose to take the vehicle to another shop. At shop #2 the mechanic informed me there was nothing wrong with the transmission and could not see what the mechanic at Nissan (Greg) claimed to have found; e.g. leakage of coolant and lots of rust in the transmission and on the fluid stick. He did however, find a petroleum based substance in the radiator and was his opinion that oil was placed in the coolant.Upon having the radiator flushed & bypassed from the coolant entering the transmission, replacing the thermostat & radiator cap (due to damage of the rubber seals from the oil) the cost was $677.84 with labor included; an expense I should never have had to endure. On Nov. 8, 2017 I spoke with Jack **, MGR and shared the findings of the 2nd mechanic. In a nutshell he basically told me he could not help me and stood by his mechanic’s findings. He went on to say “Sorry for your loss” and “If the vehicle was running good at this time he recommended that I sell it”. I have always trusted Nissan to provide excellent care and stand by their products. I have had my vehicle serviced only with Nissan for the past 11 yrs; with Montrose Nissan for the past 7 years. I am sorry to say “they have certainly dropped the ball this time” and me being the loyal compliant customer will not be returning from this point on.

2009 Nissan Altima Transmission - I just received a call from an Ashley and she said at this time Nissan couldnt offer any type of reimbursement for my transmission. Im just curious to know if they even took into consideration that I took my car to Nissan to have it looked at because the transmission was going into safe mode when it would get hot. We put it on the machine and there were no codes that came up on the transmission so I went ahead and had them change the fluids and filter and whatever it is they do for a transmission service. I leave the dealership and I smell fluid but thought nothing of it. I drive my 60 miles home and the next morning my husband drives his 48 miles to work. When I go outside to take my daughter to school there is a big puddle of transmission fluid in my drive way. I call my husband and when he gets to car after work sure enough there is a puddle of transmission fluid under my car.I called the dealership and they waited till 6 oclock for my husband to drive the car another 50+ miles to see what was going on. Turns out a hose had split and leaked out the transmission fluid. They fixed the hose put transmission fluid back into my car and washed out from underneath car because it was covered in fluid. Then almost 2 months later my cars transmission has all these codes and I need a new one. I didnt ask for the full amount I just feel like Nissan should provide the customer service that they say they will. Theres been numerous problems with the 2009 Nissan and thats why they extended the transmission warranty and the steering lock box which went out in my car and left me and my daughter stranded and a tow bill. I just feel like Im being done unfair and put in a financial situation for servicing my car. I mean would the transmission of went out if it didnt leak out the fluid after the service? I tried calling her back and even left a voicemail but she still hasnt returned my call. I also read the letter online where Kevin Martin said that they were trying to make the repair affordable if car was out of warranty. I just feel Ive been done unfair considering the incident with my car after the transmission service.

Ive been a customer of Nissan since August 2018. Ive purchased my first brand new car on July of 2018 through Fairfax Browns Nissan. Since then, Ive had multiple incidents with my car having mechanical issues. First, I had issues with my radio/audio not working, more specifically, my car not connecting to my phone. This has been going on since 2018 and Ive reported it multiple times to the Nissan dealership but they failed to fix the issues. Initially, I was told that I needed to replace some parts with the USB but even after, it never got fixed. Second, my car stopped working (it would not turn on with the start/push engine starter).When I called Nissan, they instructed me to put the key close to the push/start starter and try to start the car. Initially, it did not work so I ended up getting my car towed from my employers parking garage which I ended up paying out of my own pocket. This initial problem happened late at night so I could not get in contact with Nissan. I called the Nissan during business hours, and was told it had something to do with the battery and they stated they would change the battery of the keys. After taking the time off work to go to Nissan to fix the problem, they finally changed the battery of my keys.Few days after, my car kept having the same issues. After talking to multiple mechanics and doing some research, I was told about some recalls on my car. The next day, I ended up calling Nissan again, and notified them about the recalls and the issues. I was told that they would look into it. During this whole time, I had to use a rental lended by Nissan. After about a week, Nissan told me that there was no issue and they asked me to pick up my car which I did.While I was at the shop, trying to start my car, my car stopped working again and would not start. I was furious at this point because I had to take off work AGAIN to get my car fixed. I drove the rental car again and went back home. I called Nissan the next day to check on the status of my car and asked what the issue was and why they didnt fix the issue. Nissan responded by saying we didnt fix the issue because the problem didnt occur while the car was in the shop. (After I told them about the recalls that needed to be fixed).After another week of not having my car, I finally got a call asking to pick up my vehicle from Nissan. I was told they fixed all the problems and my car should be working fine. On my way back home after picking up my car, it started having another issue. My car started making a loud beeping noise and had a big warning light on the screen. I immediately called Nissan again and told them about the issue and was told to turn around and bring the car back... Being frustrated and angry, I asked what was the issue and they said, the mechanic has to look at the issue and try to figure out what was wrong with it. After, I was told it had something to do with the sensor (I found this really weird because I never had this problem.). They ended up giving me another rental car and told me it would take about another week because they would have to order the parts and replace the problem.After reaching out to multiple Nissan customers, I was told that I could have possibly been sold a Lemon Car with multiple issues. With my warranty almost running out and not getting help from the service department and the sales department, I was told to contact the Nissans corporate office to file a complaint. Initially, I decided to change from Honda to Nissan because I really liked the looks of Nissan vehicles and was told by some people about their great experiences with customer service.Unfortunately, for me, I had a terrible and awful experience with Nissan customer service and felt like I was getting taken advantage of because the sales department kept calling me to come in for better deals (which never happened). They continuously kept convincing me to lease a brand new car with higher monthly payments to avoid future issues after Ive already made around $6000 of payments on my new car which already depreciated a lot in value. After talking to the corporate office, they basically told me according to the “Lemon Law”, they can’t do anything for me so now I’m stuck with a messed up brand new car. DONT EVER BUY A NISSAN! THEY WILL RIP YOU OFF!

Nissan extended warranty on 2009 Rogue for 10 years. I replaced CVT in December of 2015 at AAMCO after being informed by a Nissan dealer that I did not have any warranty remaining. I recently discovered that in fact I do have a warranty on CVT as it was extended. I filed claim with Nissan for reimbursement which they have denied. The Nissan service manager discussed this claim with Nissan and their opinion was I should be reimbursed.

I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a hurricane I ended up getting a 2013 Nissan Sentra. The car was great until 12k. It started to have all kinds of issues and after a long back and forth, I sold the car back to Nissan. (But here is the kicker, even though the brakes were faulty on it and would wear out too fast (I was not riding them), Nissan still refused to refund me. So I had to take a huge loss and look for a new car with already negative equity). The dealership I bought my 2013 Sentra with was willing to work with me and got me into a 2014 Nissan Altima. (Of course with payments being high and this was the only deal I could get.)A month of owning the car, I get a call from Nissan saying I did not make a payment for my 2013 Sentra and the car is in jeopardy of being repo. I told the guy that I sold the car and asked why that information was not in the computer. Thinking it was an honest mistake, I called the Nissan Dealership where I bought the Altima and they said, Oh yeah we sent that in, you should be fine. 2 months of owning the Altima I get another call asking about payments on the Sentra. Then 2 days after that, I get a letter stating that I was not approved for the loan on the Altima and needed to return it. I was confused because I had already made 2 payments towards the loan on the Altima. I called corporate Nissan and asked what was going on. They stated that when I applied for the loan, I was approved but then I got disapproved. WHAT??? I stated that I already made two payments for the Altima and was wondering where that money was going. They told me Oh that is going towards your loan. I asked what loan was that. The 2013 Nissan Sentra. I could not believe that I was paying for a car that was no longer in my possession. (It was even sold at the dealership.) I immediately called the Nissan Dealership and asked what was going on. They said not to worry. We will fix it. A month later I get the same letter. Repeating last month, I finally got the whole situation resolved. I took my car into its first oil change and then the problems started occurring. The radio and back up camera stopped working after a month. I took the car in to express my concerns about the radio. They updated it and said Everything is good to go. I didnt even leave the lot and I put the car into reverse, the camera flickers green and shuts off. Then the radio reset itself and shuts down. I went back in to tell them nothing was fixed. They replied Oh we will have to order a new radio. That will take about 2 weeks. I took the car home and waited 2 weeks for the radio to arrive. Once it came in, they replaced it and I tested out, everything seemed great and I drove off. 5 hours later it stops working again. (Keep in mind this radio is brand new.) I take it back in and they hold it for a week to find out the issue. Upon returning the car to me, they told me they replaced the back up camera and the radio.I have had the car for a day and now there is a very loud clicking and rattling noise coming from the engine. THE ENGINE! Now I am not a mechanic but I am pretty sure you do not need to access the engine when replacing a backup camera and a radio. I called the dealership where it was for the past week and there was no answer. (I called 5 times.) Then I tried a different Nissan dealership and was told, Well we dont want to touch what they have done and would need copies of all the paperwork. Also if we were to move forward, we would have to call that dealership to get permission from them to work on the car. WHAT?! Last I checked I am paying the monthly payments on my car, not the dealership. I tried contacting Nissan consumer affairs and they tell me Take it to your local dealer. It is my dealer that has caused this mess. I cant take it to a different dealership because they want permission, I cant get a hold of anyone from my current dealership, and I am stuck with this car because of the negative equity. This is my last Nissan. Their mechanics are terrible and their whole business is shady. I am done.

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

I leased a 2013 Altima in June 2013. Car shuddered, had torque converter replaced still shuddered. New transmission still shuddered, another transmission still car shudders. Nissan says they will take car back if I pay usage fee or they will give me money and I keep the lease. I fail to see the benefit to me if youre considering a Nissan. The cvc transmission is to be worried about. Own 2 Nissans at this time and a total of 5 since 2006 but will find a way to unload them. Stand behind your products.

I purchased a NISSAN Altima and took a loan with Nissan motor. That was the worst mistake of my life. I had my system on auto pay with my bank using e-bill. One day their e-bill stopped hitting my auto-pay and they made me default on the loan for 30 days. It has spoiled my credit history. When I try to contact them and explain it, they don’t respond, don’t care and don’t even want to find out what had been wrong with their IT systems. Worst company do deal with. Better avoid it.

A brand new Nissan Rogue 2015, purchased two months ago, only being driven 1200 miles, suddenly broke down on the road. The power got shut down and unable to restart the car. My husband waited outside hoping someone would stop and help us jump start our car. Waited long time. Finally got help and successful recharge the car. After we drove 10 mins it broke down again. We had to ask someone to jump start our car again and pulled it off the street. The car shutdown itself after 5 mins.We called Nissan road service and they said they will come within a hour but we waited 5 hours for them. We were so anger because we cant leave the car there, its blocking someone elses car. 5 hours we waited, whole day was ruined. They kept lying to us saying they would come soon. We paid $1600 more on Nissan car dealership for the additional car service. I am still so angry. We couldnt go to work. So regret that we chose Nissan. The car is bad quality and the service is terrible.

In March of 2012, I purchased a new 2012 Nissan Versa sedan. I paid cash for it. In September 2012, I struck a deer while driving. My insurance company and body shop determined just over $7,000 in damage, not totaling the car. Within two weeks, the body shop had completed all repairs except replacing the backseat, which had been ordered from Nissan shortly after the accident. The body shop and I have been in constant contact with Nissan trying to get an estimated date of arrival on the seat. Nissan has no information except that the seat has been ordered. It has now been almost 8 weeks that I have been without my vehicle. The insurance only covered the expense of a rental car for 30 days. I was told by Nissan to contact Consumer Affairs regarding this matter.

I have never been so disappointed with a vehicle( 2016 Altima). It just hit 2 years old and I have several rust spots. Service manager slipped up and said it was my fault and there were 3 other Nissan vehicles on the lot with same problem. Nissan DOES NOT back up their product. Even Consumer Affairs through Nissan was a joke. They investigated my complaint without ever seeing the rust or talking to me. Does not hold value either. At this point Im going to get the rust fixed and trade this car in, knowing Im going to take a big hit. Worth it to me. DO NOT buy a Nissan. You will be extremely disappointed as I am.

Losing power in the middle of traffic. Now they are saying I need to replace the transmission which is gonna cost $4600.00 dollar which only have 6800 miles on it. I pulled over. Let it cool down. Its a 2012 Nissan Rogue that Ive only had one year. Ive read so many reviews on this same problem. There should be some sort of recall on this. Please I need help on correcting this matter. I have breast cancer and I need my car to get to my treatments and it is so dangerous for my car to be lagging in traffic. Please help me.

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now its 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didnt have my account registered! I didnt exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!Finally, after the Repo, the repo company was obligated by law to give me the phone number to contact. I had a 3-way phone call with Nissan and my lawyer on the line. I explained everything and said I would be willing to pay the entire amount, even plus 1 month in exchange for them faxing my attorney, admitting that NMAC made an error and I was never late on my payments. Thats all I asked for! I was willing to let them get away with doing this to me, but they refused to admit fault. I told them Id see them in court then. My atty was even surprised at how they treated me and said she never had a company REFUSE $$$.

I purchase a 2012 Nissan Juke Oct 2013 with 5700 miles - now 15,000 miles, it kept on cutting out. I took it into my local dealer. After paying 88£ they told me it would need a new gearbox (value 6700) and just fob me off, saying warranty expired since March of this year. As a single mother with 3 children, I just cant afford it and the sales person whom was soon nice to me before I purchased the car now fobs me off and say there is nothing they can do. Everyone (9) spoke to says its a manufacturer fault and they should consider giving me at least a refurbished gearbox, etc. as for such a new car with low mileage. The gearbox shouldnt have stop working and an automatic transmission at that.

I received a call today from a collection agency claiming that I owe $614.20 due to charges for excessive wear and tear on a Nissan that I returned 9 months ago. Mind you, the Maxima that I returned was in mint condition and I leased another Nissan, this time an Altima. I called NMAC today and they claim to have sent me a statement which I never received. That statement was allegedly sent 4 weeks after I returned one vehicle to lease another. The only other correspondence that was made regarding these fraudulent charges was 8 months later from a collection agency!!!! I spoke with about 6 different representatives from NMAC today and received so many contradictory pieces of information. Id like to point out that when the finance manager mistakenly set up my automatic payments for 20 months on my original Nissan for a 36-month lease and the automatic payment ran out, NMAC was quick to call when they didnt receive their payment. I was told today that I wasnt contacted about the most recent charge because it was end of term and NMAC doesnt bother, we just send out one bill and then turn it over to collections.... Really???? This is how they treat current customers? Had I gotten some correspondence and been made aware that I was being unfairly charged for excessive wear and tear attributed to scratches on the rims, I would have at least had some method of recourse. I cannot wait until I make my twelfth payment on this Altima so that I can hopefully buy myself out of this Altima and sever all ties with Nissan and NMAC. This has been the single worst customer service experience of my life!!!! Cant wait to tell Nissan to shove it!!!!!

I bought a 2014 Pathfinder in January of 2017. It was just out of warranty by mileage and the ABS computer went bad. The Nissan Dealership here locally was very nice and helpful and had never seen this issue before. It is unsafe and unreliable because the speedometer, gas gauge, and the 4-wheel drive do not work when experiencing this issue (I live in a snowy area so I do need the 4 wheel drive to turn on when those conditions are present). I would also say that 36k miles and one prior owner with a clean CarFax Report is a bit early for the ABS computer to fail and so I do believe this is a manufacturing issue with the unit failing prematurely.I completely understand that once the car is out of warranty, Nissan does not have to do anything to help out. However, given the nature of the issue and how recently the car was out of warranty (and only by mileage), I would have thought they would be able to help out in some way. For instance, taking care of the labor or even just giving the dealership a direct purchase cost on the part without a markup. The part is $1400 and the labor is $600. I would have been happy with a minor discount on the repair. However, as other reviewers have commented, the consumer affairs department of Nissan exists to read you the warranty terms. This is my first Nissan, which I bought because of the name and associated reliability, but I will never buy another Nissan after this experience.

I purchased a 2013 Nissan Sentra SR only 8 months ago with 80,000 miles! After leaving the dealership (hrs after) I had contacted the manager to inform her that I felt as if there was a problem with the transmission because of the problems I was experiencing, the car was revving very high while in park or stopped and jerking. It almost felt as if I was driving a standard and taking off from a stop sign in 2nd gear! This is what my car feels like taking off after every stop I make! I have a ton of text messages between the manager and I about this problem. She somehow made a way to make ME feel like I had been driving the car a certain way or that I just hadnt had any experience driving new cars. This was the response I got for about 90 days until my warranty was up!I have now only had my car for 8 months and with only 93,000 miles and 3 years old, I am being told my transmission is GONE and this is going to cost me $3,200! PLEASE TELL ME HOW THIS IS POSSIBLE FOR A 3 YEAR OLD CAR!? I still owe $11,000 on this vehicle! And while paying family and friends and taxis to get myself and my 2 infant children to and from work, school and daycare, I am now struggling to make my monthly payments because at this point, I cannot afford to mess up my credit! I dont know what to do!! And after reading all of these complaints I feel absolutely taken advantage of, and absolutely no hope for nissan! If you cant stand behind your vehicles then you should not be selling them! I am literally crying reading all of these complaints! It has definitely hit me that I am totally screwed!!!

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

Leased a 2015 Nissan Altima that broke down with 4k miles on a day after it was at Legacy Nissan Service Department. I came to learn that the Gasket leaked, which made no sense at all. Then the manager informed me that basically the technician screwed up during the oil change and didnt do something right, which led all the engine oil to drop back out of the car. I am trying to have them replace the vehicle as it is fairly new but they are refusing to offer any solution or step up to the fault.

Nissanconnect services is a joke. Its so difficult to understand what level and what options your vehicle has that the dealership doesnt even know. Nissan navigation is nothing short of pathetic. Its a very painful process to navigate to anywhere!! You cant even enter your home address unless its already in whatever ancient database Nissan is using. Nissan should completely abandon this system and work toward making Android Auto/Apple Carplay work wirelessly. For that matter all vehicle manufacturers should do the same.

Just because I didnt have Hackensack Nissan Dealer write down the deal they were offering when I went to the dealer, a debt collector is after me now. When I leased the Sentra back in March 2012 from Hackensack Nissan dealer in New Jersey, I had a lot of months left for the previous Altima. When I told a sales associate about it, two people at the dealer said, Okay. Well take care of it, and no other explanation. And of course, they didnt write it down and they let me switch to Sentra with some benefits. The benefits were a lower monthly payment and free maintenance for the life of the lease. The dealer said I was set. And this was the first day for the particular sales associate. A month later, he quit. So there was nobody other than me who knows what exactly happened. Also, this sales associate held on to my personal belongings from the old Altima. He quit without returning them to me.When I called Lou **, general sales manager, for the quitters contact info, he gave me a cell phone number that belonged to somebody else. So the employer didnt even have his employees contact information correct. A few weeks later, I started getting calls from the debt collector. I thought it was the early lease termination fee and I thought it should be taken care of by the Hackensack Nissan dealer. So I went to the dealer many times to see what was going on. There was absolutely no explanation of the situation by them. Instead, they told me to watch out for some mails which I need to bring to them. Of course, the alleged mail never arrived. This happened twice. And when I went to the dealer for the last time, Chris **, the general manager (he also quit a month later) and Freddie **, a sales associate, told me that they sent a partial payment for the Altima to Nissan but there was still a remaining balance.Both of them told me that the Altima was being auctioned now. So when they receive the money for Altima, they can pay everything off. And Freddie ** clearly told me that he didnt want to help me because I was rude. Also, he denied signing on the paper with the series of events I wrote down to record what happened at the dealer. When I called the dealer a month later to see if the payment was made, an accounting person, not the general manager or the sales associate, told me that the sales associate requested Nissan to waive the remaining amount and he was waiting for a reply from Nissan. After this, there is no correspondence with the Hackensack dealer. So they just left me with more than $3,000 debt to Nissan with no explanation by the dealer. In October, it was a rude woman from the Nissan Motor Acceptance Corporation that told me the collector was requesting the remaining balance of Altima, and not the early lease termination fee.And as long as I dont have a paper to prove that the dealer is responsible for the amount, I should be responsible. If the dealer had told me originally that I would still be responsible for the Altima, I wouldnt have changed the car in the first place. Why would I have to switch a 2011 brand new Altima to a Sentra? But the dealer didnt explain to me. They never even mentioned that I had to pay for the Altima. And there are only verbal correspondence between me and the dealer. Oh, and after talking to Mr. ** at the Department of loss and recovery, I found out the $3,000 is the early lease termination fee and not the remaining balance of the Altima. Honestly, I lost count of all the lies they made to me. In the past 8 months, I was ridiculed and lied to numerous times.Mr. ** at the Department of Loss and Recovery told me that I didnt understand whats going on because of the language barrier I have. Mr. ** also at the Department of Loss and Recovery clearly said it was my fault to trust Nissan. And he was chuckling on the phone. Its sad how I end up like this after being a loyal customer for over 18 years. But I guess Nissan doesnt care about the old customers. I cant wait to return the Sentra and leave this company for good. To all the people here, my thoughts are with you. We just crossed our paths with deceitful people and company. Dont be fooled or preyed on by them ever again in your life.

I was three months away from returning my Nissan lease and wanted to go into another lease without any interruption. The Hyundai Sonata caught my eye and decided to go to my local dealer. There I spoke with Kevin ** and informed him that I was interested in a Sonata and that I also had three months left on my Nissan lease. After going back and forth with the numbers and his manager and agreeing that the dealership would pick up my last three months, we shook hands and the deal was complete. I gave Kevin my account number with Nissan so he could call and take care of the particulars. I left my deposit and was told to come back the following week to pick up my new lease.After two months, I received notification from Nissan that the monthly note was not paid. I called to speak with the finance person who pawned me off to Kenton **. After telling Kenton what happened, he informed me that it wasnt in my file. I told him that Kevin ** wrote it in his notes and he should talk to him. After chasing Kenton numerous times as he would never return my phone calls, I finally spoke to him and he told me that the check went out on May 12 and Nissan would get it by that Monday. I called Nissan three days after and they never received such payment. Two days later, I get a phone call from a collection agency stating that Im in collection for three months past due payments ($1,050). Kenton flat out lied to me and he nor his manager had no intentions on honoring what salesman Kevin ** promised. My husband actually went to speak to Kenton and he said that the best he could do was pay for half and I agreed to that. He didnt even honor that. He kept saying his manager was out and he hasnt gotten a chance to finalize; it was a lie.I sent a certified registered letter to the owner of the dealership Jim ** on July 16th asking him to follow up and get in touch with me. It is now Aug. 18th and I never received the receipt from the post office with his signature. This lets me know that he, along with his employees, practice unethical ways. As the owner of this dealership, he should have at least called me but he never did. I have been a loyal Nissan customer for over 12 years and decided to venture out and try something different. Premium Nissan of New Rochelle staff honor what they say they would do and I never had any problems whatsoever. Why did I give my business to a dealership that couldnt care less about customer satisfaction as long as they get the sale?

2008 Nissan Versa CVT Problem. I am crying right now. I do not know what I am going to do. The other day I was driving and took my girlfriend home and the gas light came on. It was late and me being a woman decided to get gas the next day. So I did but when I was half way out of my apts the gas pedal quit working. I thought I had run out of gas so I had to go about 5 miles an hour over across the street to the gas station. Put gas in it and it drove fine and to the grocery store right up the street. On my way home it ran fine and when I turned into my apts the gas pedal quit working again. I have it in a shop for about two weeks and they tell me they cannot figure out what is wrong. They believe it is the CVT. They said it was just a fluke that about me being low of gas that this doesnt have anything to do with it. That it is getting plenty of gas but the transmission isnt receiving the information or something like that.I just got online and have seen over 800 different complaints about the CVT on these Nissans. My life is over if it is the transmission. I am on disability and 65 years old. I barely make it as it is. If I do not have a vehicle I cannot go to my doctor or to the grocery store. I have no family. God what am I gonna do. Does anyone know where I can file a complaint at least. So maybe in the future people will see it and not buy a Nissan and be stuck walking like me. Why doesnt Nissan make good on these. Why??

I had the opportunity to buy a vehicle brand new. I choose a 2004 Nissan Titian! I love this truck. I have taken pride in caring for my truck. I bought the LE Crew Cab in wonderful green color brand new off the floor in 2004 from Coast Nissan in San Luis Obispo. There has been a huge issue that started a year after I bought the truck. The clear coat is coming off the roof of the vehicle and the hood. I have paid for the truck to be waxed, clayed, and restored over the years trying not to pay for the whole truck to be repainted. Although, I have taken many steps to preserve and protect the paint, it’s not! Note that there was another issue with the extras that come with the LE model, heated seats. The driver’s seat almost caught fire and the dealer made me pay for the replacement stating it was my responsibility. I was the one that wanted them. I don’t think I fully understand how Nissan won’t take responsibility for a defective product that could have caused harm or destroyed the vehicle entirely. It is a standard upgrade that comes in the LE model and it is not a customer requested extra! I am writing this just to spread the word about Nissan faulty paint and unaccountable customer care. Although, fixing the paint would be the right thing to do!

Since I purchased my car, the tires will not stay inflated. I have to add air, every week. There is vibration when I exceed 60 mph. The Sun Roof sometimes works, and sometimes when it closes it sounds like the glass is going to break. The passenger side window sounds the same way. Ive taken my car into the dealership at least 10 times since I purchased it. They do nothing about the tires. They find nothing wrong with the car when they test drive it to feel the vibration (on the local streets). As if I dont know at the age of 49 whether a brand new car should have vibration. The passenger side front window motor has now been replaced. On my way back from a customers - 2-hour drive - my air conditioner stopped working. It was only 97 degrees outside. Finally by mid-day the next day it started working again. Took it to Nissan. They couldnt find anything wrong. My drive is 10 mile drive across town (30 mins one way) to get to the Nissan dealership. They would not give me a discount on an oil change, a car to drive, or offered me anything. After 10 visits in 1 1/2. I reached out to the home office. They agreed to do a lemon review. As I suspected, they say they do not feel it is a lemon. Brand new car, $500 a month I pay to go into the dealership at least every other month. Currently sitting at 30,000 miles. I put air in my tire on Monday - 33 lbs. Today it shows 29 lbs. 5 days. Ive had my Toyota since 2001 and had to take it in to get the computer fixed at 140,000 miles. $350. Other than that, normal wear/tear. Its still running fine pushing 200k miles. The best part, Action Nissan, offered to put me into a new Nissan. At an inflated cost - $600 doc fee, $19k on my trade (which I owe $22k and at the time they were selling them for $25k - which I sent them pics of the ads) and they wanted me to pay $38-35k for the new one when they were running ads offering them at a price of $25,600 which I also showed them pictures of. I had a crappy car and have a very demanding sales job. I need reliable transportation. I have been inconvenienced 10 times - because each time Ive had to leave my car over night. I do not have a second vehicle as my child drives the Toyota now. They would not discount an oil change and wanted to screw me over by trying to get me to pay about $10k more for a new car. I told them I would not even consider a new car if the Nissan that I have worked. I keep cars until they hit about 150k mileage. So not only would I be upside down in my car, but they want to overcharge me for the new one. (Im in finance - I ran the numbers). Action Nissan sucks, Nissan Corporation sucks. 1st time owning a Nissan. LAST time owning a Nissan. They dont stand behind their cars, they have terrible customer service, and then they try to screw over their customers. I will be getting rid of my Nissan soon. I will continue to spread the word to my friends and family to NEVER own a Nissan. 1200 people will know.

I tried to give 0 stars but had to give one because 0 was not an available choice. I recently moved from NY to NJ and faxed a request to have my title mailed to the NJ DMV. My request was sent on 9/19/11. It has been almost a month and the NJ DMV has not received my title. Each time I call Nissan, I get a different answer from the customer service representative. I ask to speak with a manager and still get nowhere.I was informed today that the title was sent to the DMV on 9/26/11 via regular mail. I could not believe that theyd send such an important document via regular mail. I believe that since the DMV never received my title, it is lost and there is no way to track it. Nissans response is they have to wait 21 days for them to request a duplicate title. Nissan has the worst customer service department!

I purchased a new van from Nissan. Immediately after it was purchased, the fan fell off and the car stalled. Unbelievable but very true. Now, Nissan will NOT answer my calls. I tried contacting the dealership in Colorado Springs, multiple times and to no avail, they did not return my calls. I am from Miami and cannot travel to Colorado just to get in touch with Nissan. I dont know what else to do. A representative was supposed to call me back and NEVER did. Its been over 2 weeks now. I expect a representative from Nissan to contact me immediately to resolve this matter. Otherwise, I will continue to leave reviews on every possible site until someone from corporate contacts me to resolve this. This is the MOST unprofessional experience from any company in the world. This is a BRAND NEW car and it stalled before we can get it to our house. Contact me at: **.

Customers should be provided a simple way to process payments timely. In my 32 years of paying bills, I have never had more problems than with this service. I do not understand why a customer should pay a fee to PayOnline. I would recommend other options.

The rudest people. Don’t get even a little behind. They hound you daily starting at 8 am, and continue several times a day. I literally just made a payment to get caught up, but because it didn’t cover 100% (not even 30 days past yet), I get an ignorant, barely understandable rep berating me at 8 in the morning. A daily occurrence. Greedy, condescending and arrogant people.

I purchased my Night Armor colored Frontier new in 2011. It wasnt until after my paint began to flake off the front fender wells, that I researched online and found this to be a long standing problem with Nissan Frontiers. I expected the paint to fade and lose its luster over time but to have the paint just completely flake off is something I wasnt prepared for. The exterior of my truck was detailed on a regular basis that consisted of washing, clay bar, sealant and waxing and yet my paint is flaking off, along with rust in the water channels on the roof. This without a doubt is a manufacturers defect in the paint process or the paint itself that Nissan refuses to acknowledge. Toyota has a similar issue on some of their vehicles but they have gone as far as extending the paint warranty to 14 yrs for all of its customers, kudos Toyota. There is no indication that the problem has been resolved on the 2022 Frontier model... BUYER BEWARE. This is a clear indication why they are losing market share... Nissan has lost me as a repeat customer!!!

I wouldnt give this company one star. My story is far too long and complicated to type out here. I warn anyone and everyone to steer clear of any Nissan product. Youll be so sorry if you do. Buy anything but a Nissan. I am still fighting with them 3 1/2 years later over a leased Altima that was a lemon from almost the beginning. They couldnt care less! Consequences? I wont even go there!

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

It hit 75 degrees today in California and I’m again reminded why I will never buy another Nissan. My AC doesn’t work in my 2014 Nissan Rogue bought new in March 2014 at Dublin Nissan. It hasn’t fully worked since July 2015 when it inexplicably went out in the middle of a road trip in 101 degree weather. My two passengers and I tried to bear it for an hour, but ended up having to pull over for 3 hours to wait til dark to drive home the remaining 2.5 hours. I took the car to Nissan Capitol Expressway two days later where they spent an entire day (and tank of gas) trying to figure out the issue only to come away with no solution. It only seemed to be replicable in 80 degree or above weather and after driving for more than 30 minutes on highways.I knuckled down and made it through the summer, the car had about 18,000 miles at that point and was still in warranty. December 2015 I took the car back to Capitol Nissan for 25k maintenance and had them examine the AC unit again. Another full day of “work” and no solution. The AC continued to work intermittently, I kept up with routine maintenance and always mentioned the AC issues when I was in for service and still under warranty, always at Capitol Nissan. By late spring 2017 the AC had stopped working altogether, no cool air came out at all and the weather was only heating up. In June 2017 I took it to Nissan with 37k miles on it (Nissan warranty stops at 36,000 miles) and had Capitol Nissan spend another whole day working on it.They immediately agreed it wasn’t a functioning unit and spent the whole day with it, by end of day finding a “solution.” This solution was to drain the freon from the system and re-fill, this seemed to solve the problem. I asked the associate why that hadn’t been done before to solve the issue and he said he didn’t know. I then asked how he knew it was fixed and he said he couldn’t guarantee it and re-read me the description of work done like I was a kindergartener who just didn’t understand. He then only charged me for the new AC fluids and “helped” me with the labor cost by charging me $200. I drove away angry and rightfully so as the AC unit stopped working two days later. I called the associate at Capitol Nissan to let them know and never heard back.I then opened a case with Nissan Corporate to have the car declared a lemon as the AC unit will clearly never work. In that call I told them I truly thought this was a one-off case and that until then I had actually liked everything else about my Rogue. I told the representative that if Nissan awarded me the new car I was actually planning on upgrading to the Nissan Murano and would finance that upgrade through them.Nissan Corporate kept my case open for approximately 18 hours only to dismiss it because the car was out of warranty, they offered me one monthly payment ($350) for my troubles. I did not accept this money as it didn’t even begin to cover the amount of time I had spent away from work and the money I had spent fixing this issue. The way Nissan has treated me has made it abundantly clear I will never buy another Nissan and as soon as I am financially able I will be getting rid of this junk Rogue and buying a Toyota.

I purchased a 2010 Nissan Rogue used with 31,000 Miles on it. I have owned it for 18 months. Last week the sending unit tore up and caused my engine to blow up. The car has 61,000 miles on it now. I called Nissan to get the history on this car and they told me that in Jan 3013 that a report was made to them that there was sludge found when oil was changed. They wont send me this report and the extended warranty I bought is also refusing to pay. Please never buy a Nissan! They dont stand behind their products. Any advise?

I purchased the new 2016 Titan XD Platinum... 62k. Within 30 days they offered the 2017 with a standard 5 year 100k warranty and a rebate of $4500 on the 2016s. After contacting Nissan, I was given 1000 Nissan points which doesnt even cover the cost of a warranty extension to match what is standard on the 2017. As for the rebate, I was given an analogy using Walmart as their example about things going on sale. Nissan offered no help for the loyal customer, but big discounts for potential customers. Seems a bit backward to me. Nissan wants to be respected like Honda and Toyota but lacks the substance and customer understanding to be a tier 1 player. To add insult to injury, now Im hearing that there are turbo issues with the diesel motors. Save yourself the disappointment by staying clear of Nissan.

First of all, thank you for your time in reading my complaint. I am contacting you for help with my 2010 Nissan Sentra. I have been denied coverage on my car with my Nissan Extended Gold Preferred Plus Warranty, and I tried to appeal it through Nissan Consumer Affairs as well. I have exhausted all measures in getting my car repaired through Empire Nissan Lakewood. My Piston Rod went through the Block of my Engine on 6th Avenue. I had the oil changed on 1/17/2017, but that was not the cause to my Engine to blow. Shell Rapid Lube Oil keeps records of all service by Camera and has reviewed the complete service by tape on my car. They are willing to provide that information to legal counsel.My car was purchased on March of 2010. At that time, we purchased a Nissan Extended Gold Preferred Plus Warranty which is good until March 2017 of this year. My maintenance records for 2010, 2011, 2012, and 2013 were completed at Go Nissan Southwest which is now Larry Miller Nissan in Littleton, Colorado. 12/21/2014 I have records from Firestone that I had an oil change, new tires, and a battery purchase. Mileage on the car at that time was 27,089. 2/20/2015 I have records of all the service I had done at Empire Lakewood Nissan. I would like to point out at that time on page 3 it states I had a possible oil leak, and they resealed the oil pan under my Security Plus Warranty. On page 4 they stated I needed another oil change which is a requirement when repairing an oil pan, but failed to list they did the oil change and stated I declined it. They are stating it is an error they did not list it on my paperwork, and can’t tell me if the used my old oil since it was just changed 12/21/2014, or if they put in new oil. Clearly, a problem they will not address. Mileage on the car at that time was 27,949. Why would I decline an oil change? It should be procedure to change the oil be changes when you repair a leak in an oil pan. What oil did they use? How did they make this repair without completing an oil change? 1/17/2017 My record of oil change at Shell Rapid Lube. Mileage at that time 31,740. As you can see I have kept up with the maintenance on this car since purchase. I am self-employed, and work from and this is why the mileage is slow low on this car. Example: From 12/21/2014-2/20/2015 I put 860 miles on my car. From 2/20/2015-1/17/2017 I put 3,790 miles on my car. I have 2 tow bills which Nissan will not pay for, and I have been declined a rental car which both are included in my Extended Nissan Extended Plus Warranty. Since the purchase of my car in March of 2010 to date, and put an average of $4,535 miles on my car per year. Again, I have all records of maintenance, and oil changes for this car. I have filed complaints with the BBB of TN, BBB of Colorado, Nissan Consumer Affairs, and the Federal Trade Commission. My response from Nissan Extended Warranty Gold preferred is that they will not cover the rebuild of my Engine due to an after market oil change. Nissan is irresponsible, and dishonest. They do not back their cars, and sell warranties at the time of purchase that do not back their vehicles, and repairs. I have had a major mechanical problem with this car, and NISSAN SIMPLY PUT DOES NOT CARE.

I faxed a problem that had occurred in July 2011, and till this day, I have not heard back.

Nissan is, by far, one of the worst companies in terms of customer satisfaction. You can clearly see it from all negative reviews. Nissan is pretty much done with you once they were able to secure your money. Please stay away from Nissan with a clear margin. Ive bought my car 4 years ago and I take my car to the certified dealer (Royal Moore Nissan Hillsboro) couple of times a year for regular maintenance and any major work needed. I was hoping that my car would last, as long as a certified technician touches it. Obviously, I was too naive. I took my car to another dealer (CARR Nissan). They told me that my car has not been touched for years. This is only 1 month after my visit to the Royal Moore with full service.Ive complained to the Nissan consumer department. Their answer was that they cannot do anything about it and that I need to close with the dealer. The dealer is certified by Nissan but Nissan cannot guarantee the best service. The dealer obviously does not care about the customer satisfaction. That is why I sought help from corporate Nissan. For me, this is not how you treat a customer if he/she is willing to spend ~20K on your car.

It started out that my A/C would not work if I was sitting still. We called Nissan service and asked them what it could be. They listed a few different things. And none of them were your transmission could be getting contaminated with radiator fluid. Then on Christmas, our heat stopped working. My father-in-law had my husband check the radiator fluid. It was low so they filled it up. And everything was fine. No one still had any idea what was going wrong. Then in March 2010, I went to pull out into traffic. My car had a hard time switching gears and picking up speed. It just suddenly happened it was driving fine. And then, nope not anymore! Thank the Lord I am one of those drivers who wants the road to be almost clear. Because if not, I would have had a bad accident. So then, I called some people. And at that time, no one still knew what was going on. We have some Nissan techs that are friends. So, I guess Nissan finds out the problem somehow, but they will not help anyone out. Even if you got all your services, this would not have been caught. Nissan needs to man up and fix these cars! I have called National Highway at 888-327-4236 and have made a complaint! Please everyone, do the same.

My 2017 Nissan Rogue on a dozen frightening occasions while I was accelerating uphill on a dry flat road dropped into lower gear and flashed the red alert triangle. Very scary. I have to take my foot off the gas pedal in order to be able to continue accelerating. Very terrifying especially with cars behind me. Nissan service manager and mechanics refuse to acknowledge the problem and treat me badly and tell me to come back with the incident recorded. I think that Nissan is very aware of the problem and is hiding it until there is a major fatality and they have to have recalls. I dont feel safe in my brand new car and I am treated terribly by the dealership management because they are sexist. Does anyone else have this problem? Please post if you do. This is very serious and I am terrified to drive my car.

Dropped off my 2013 Nissan Versa for the CVT recall. After I left and got onto the 101 freeway my car went from 60 MPH to about 10 right in front of a Big Rig truck. We crawled toward the nearest exit and went back to the dealer. They said it needed a new transmission and would be 4000 dollars. At 51,000 my warranty was up since it had been a few months over 5 years. They said it was still driveable since I didnt have the cash to fork over so we left and almost got hit as the car stopped on La Brea and Fountain. As I was in extreme distress and by the grace of God we were able to pull into an urgent care lot and the ladies said we could park the car there until we got a tow truck. This was the scariest thing that has ever happened to me and now I am unable to go anywhere as I have no car. Nissan... SHAME ON YOU!!!

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

Nissan lied to us about the extended service plan. Parts that were listed on the pamphlet they used to sell on the extended service plan were not actually covered under the plan. We have called Nissan Consumer Affairs, they dont care. Some of their representatives tell us the parts are covered, others tell us they arent. One of their representatives told me he would accept that listed parts arent covered, pay for them, and move on. That is what I suggest every Nissan owner should do. Move on to another car maker. Until you can get rid of your Nissan be honest when people ask if you would buy another, tell them no. Tell people you are not happy with Nissan. Explain and give examples to people of what Nissan does wrong. If Nissan wont listen, we must get everyone else to listen to us. Dont buy a Nissan.

I bought this 2009 Nissan Rogue in 2012. One year later nothing but problem. I pay 17k for this lousy car. I will never buy a Nissan car again. Every time I go for a oil change, they find a problem. Now I need a front lower arm bushing splitting??? Couple of month after I bought the car I needing brakes, check engine light was on. It was a problem with the gas cap. Say I need to change my transmission fluid. I spend close to 2k more on this car. I will never buy a Nissan car from a Nissan dealership. Beware of used car from Nissan dealership. I believe they didnt do a good inspection on their used car which was certified car..... sign (got taken).

Customer service stated that my payment for March 2011 would not be reported late because of the inclement weather which caused a hold-up in receiving mail. My payment for April 2011 was reported as being late as well, but my check was received on time according to customer service. I am seeking for these errors and my credit report to be corrected ASAP.

Ive had the privilege of driving 3 Nissans because our family owns 3 models: a Sentra, a Vanette and an Exalta. I first learned how to drive using the Vanette. Simply put, its my favorite car brand. Ive also had the chance to drive other car brands, but I just dont get the same feeling as when I drive a Nissan. Ive been driving for 12 years and I hope that when I can finally afford to buy my own car, therell be an awesome Nissan car waiting for me to buy it. BTW - that Nissan Juke advertisement with the typo was genius. Kudos to Nissan for thinking of something brilliant to promote their SUV. Cant wait to see what they have to offer next!

I have complained to Nissan numerous times about back up camera malfunction. I have even recorded videos and let them see me driving and that the camera shows what’s behind me. My radio shuts down for no apparent reason. This is a 2018 Pathfinder. I hate Nissan and everything they stand for. Theyre a bunch of liars and don’t keep their word.

CVT failed on our 2012 Versa with 67000 miles. Nissan will not provide any assistance with the $4000 failure. Apparently they were losing too much money repairing these transmissions and decided to turn the problem into a profit center. Now they are having problems sourcing a replacement! Chrysler used the same Jatco transmission in three of their vehicles, but discontinued use because of the problems. I didnt realize at the time but my Jeep patriot company vehicle which also had a transmission failure uses the same transmission. Two rules for buying a car: 1. Make sure its not a Nissan 2. Dont buy if it has a Jatco transmission.

My wife just had an accident today, 31 Jan 2012. It was a front end collision with her 2003 Nissan Sentra. She rear ended someone when she was driving 50 mph in a 55 mph zone. The braked car moved 75ft before colliding the driver side front end into the truck in front of her. The truck received little damage; however, her Nissan was crushed in the entire drivers side front half. The airbag did not deploy, and she stated the wheels would not turn to avoid the truck in front when she was braking. I took pictures and a video of the car and the entire scene. The police officer stated it was strange the air bag did not deploy, it should have. We just had her car serviced at the local Nissan dealership a couple months prior. I am wondering why the wheels locked when braking and why the airbag did not deploy. The car is totaled.

In November 2007 we bought our 1st and last Nissan. Against my better judgement, I relented and agreed to buy my wife her Nissan SUV. My reluctance was based on the cvt, which in my opinion was unproven technology. My fears were not unfounded. After 75000 miles of fair service the cvt issues began to manifest themselves in the form of a load clicking when cold. This load clicking is only under load or when car is in motion, also while cold there is a metallic screech or scraping noise on acceleration, and lastly a shuttering on acceleration from a stop as if hunting for the right gear to start out in.Wife took car to Mcgrath Nissan of Elgin Il for routine oil change as she always did, and asked to check for the noise, she was told “We can hear no noise but there is rust on your brake rotors and the rear pads are very low 1-2 mm. Do a brake job and see if your noise goes away. So I think for argument’s sake let’s do a brake job and eliminate their rederick. I performed a 4 wheel brake job pads, rotors, and hardware. Upon removal of said parts rear pads were actually closer to 5mm and fronts 10-11mm. But ok I bought the parts, let’s put them on. Guess what? Same noises and symptoms. Back to Mcgrath. Now we’re told $120.00 to diagnose problem.But that would go away if they found it to be cvt problem. I was confident they would find the problems to be the cvt and agreed.After letting car sit out and cooling down tech took for a test drive, and heard the clicking, and screech, but not the shuddering. It was his diagnosis the clicking is in the upper engine. Now how can this be if it only happens while transmission is engaged? We can pull the valve cover off and inspect the engine for $350.00. There may be varnish or sludge build up. The oil changes always performed on time, at your facility with your recommended oils how would this be possible? Well stuff happens Im told. How is it the noise only occurs while transmission is engaged? No answer. What about the screech? The tech said it is slight or faint and not bad enough for Nissan to warranty the problem. What good is a 120,000 mile cvt warranty if Nissan won’t honor it and repair a problem?In all fairness to Mcgrath Nissan they did waive the $120.00 charge for the inspection, when confronted with my disappointment in their product. And I do understand they dont want to get stuck with a repair that Nissan won’t reimburse them for. But at 76000 miles on a car to have a failure of the cvt that has been problems from day 1 for hundreds if not thousands of rogue owners, they obviously know there is an inherent problem with the first generation Rogue cvt’s as they redesigned them in subsequent years, and replace the catastrophic failures with the new design. There is no one in the world that can convince me that the Japanese manufacturers build quality is superior as I have had a similar experience with Toyota as well. MY advice is buy American, my friends.

They approved a one month extension, then pushed us one day over the 30-day mark by their own incompetence and now refused to remove this one and only credit glitch even though we were longtime, paying on time customers. Nissan is mean-spirited and inconsiderate to their customers and should be blackballed by all of us. In fact, dont even buy Nissan. I was going to buy another Titan, but this pushed me over into the Chevy column for all time no matter what they come up with. They might as well not even exist anymore. Theyre dead to me.

I have a Nissan Rogue 2013, took it to a dealer in Surrey at 96000 kms because the transmission seemed to be slipping, the service manager took it for a test drive. After coming back about 5 minutes later he told me the transmission was fine and I should just change the transmission oil. I did this and at 113,000 kms the transmission packed it in driving in downtown Vancouver with my daughter in my car. The top speed now reduce to 15 kms an hour. I managed to limp into a parking stall and got the car towed back the dealer.The dealer and the complaint department at Nissan are now telling me, “Too bad for you, this is out of warranty,” which it is! So I am now on the hook for a $4200.00 bill to get it replaced with no goodwill from Nissan or the dealer on a vehicle I bought new off the lot 4 years ago. I know they have had issues in the past with the CVT transmission so you think they might try to help out, I would never buy a Nissan product after this!

This is our 2nd Maxima and we have loved the car. The issue we have now is that we bought our 2005 Maxima new and it currently has 117,000 miles. The transmission has to be replaced and we are not at all pleased that the transmission has to be replace for $3,500. Based on the value of the car, this was a hard decision to make. Apparently, many are having the same problem and there should be a recall from you. If you want us to buy again, you had better make this right.

I love how my Nissan drives and handles on the road. It has great mileage. This is the third Nissan that I have owned. I have had no issues with it and have 35000 miles on it. Bargain for money. I love the color, interior, leather and heated seats and all the safety features like air bags and warning lights and symbols. I also like the moon roof and navigation system and love the fact that it shows the air in my tires. However, I wish my car has a bigger screen for navigation and a better camera. I would also like better instructions on how to use the electronics. I also resent that I have to pay to update my navigation system. This should be included. I dont like the fact that Nissan is monitoring my car as well. But still, I have had great service from Nissan.

First time and last leasing from Nissan this 2018 Nissan Rogue SL.! At 5,000 miles had front end whining. Took to dealer. They said nothing wrong.? I would not leave without them looking further into this noise. Well they found a faulty bearing and replaced it. I asked for a wheel alignment also to be done. I thought they did this.? But at 10,000 miles I had wheel pulling and shaking in the front of the car. Took to same dealer for service but was told because it needed a wheel alignment it was my fault so I asked for a inspection that I paid for. They found a faulty control arm and strut on same side as the replaced bearing.! Well they said it was my fault that I did something to cause this and would not fix it unless I paid for the repairs.! This is totally a terrible company and cars also.!I contacted corporate and worse treatment said my fault so, “We can’t help you.!” It is caused by not having a wheel alignment that I asked for at the prior bearing replacement.? So I am a victim of Nissan North America that makes you think you are getting a great deal on a lease car.! Then when you have a true problem that you did not cause they throw you under the”BUS”!!! They suck people in by giving them a lot of “Bells and Whistles” standard on the cars and not caring about anyone’s safety just making their pockets DEEPER!!!Stay away from these dealers and cars nothing but trouble for the consumer while they take no responsibility at all after you sign and leave the dealership.!! Where is their warranty on a new vehicle.? This is proof that there is none.! So my car if driven could cause a serious accident and possible near death to any passengers or others on the road!!! I have to pay for all the repairs before I can drive it again.!!! Buyers Beware.!!!!

I bought a 2012 Nissan Rouge new in 2012. Last week while driving on a busy street 285 in Atlanta the car lost power and I almost had a few accidents. I took the car to a Nissan dealer in Buford GA and they said the transmission was gone. I have 82,000 miles on the car. I asked how much to fix, they said around $5000.00. I explained that other places said $3500, they told me the reason its this high is Nissan will not put in a transmission without a blower to cool the transmission fluid thats what is causing the breakdowns. I asked why was this not on my car when I bought it, he just looked at me. I said is this a defect, he did not answer. The blower is an additional $1200 for just the blower. I talked to Nissan and asked them to cover the whole replacement. They offered $1,000 which does not even cover the blower. This should and I am sure will be a recall someday. I guess I will park the car till then. Lastly in talking to the lady in warranty she had no clue about the blower and said she does not know cars but thats her decision. Can someone help me with this.

Never lease a car from Nissan!!! I leased a car from Nissan, made all my payments, had inspection done (car was in excellent condition), I was 10,000 miles under my allowance, and they send me a bill for $420 just because I turned the car in at the end of the lease and didnt get another Nissan!!!! They say there is no way around this fee unless you get another Nissan!!! GREAT way to do business!??? I will NEVER buy or lease a Nissan again! None of this was told to me when I leased the car. I am at a loss for words.... Just wanted to pass this information along so that it doesnt happen to anyone else. TOTALLY RIDICULOUS!!!!

From Day one we have complained about the tires (Original equipment tires). They were loud and had a bad ride. We had the tires rotated as often as possible and had the car aligned at the dealership. All the service to the Rogue was done at the dealership. We have replaced the tires and are now getting the ride we expected from our new Rogue.

I was involved in a serious accident which totaled my 2017 Murano (not my fault). I was injured, however, I notified the insurance company and GAP immediately. The insurance company totaled the Murano (which I knew they would). I notified Nissan financial within a few days and shut off auto pay. Within a few weeks I had to replace my car (went with Subaru this time, its much safer). Nissan received the check from the insurance company for $21000 about 3 weeks after the accident, Nissan is filing the GAP claim. However, Since they have not received the GAP payment within 30 days after I stopped payments on the Murano, Nissan finance hit my credit for late payment (even though they received $21000 from my insurance company before the 30 days late).Since I needed to replace Murano and I knew insurance and GAP would pay it off. Nissan does not care about circumstances (injured, needed a new car, etc...). They will not wait for the GAP payment. I made every payment on time until the accident happened. Nissan ruined my credit. Im still under Drs care and have not been cleared to go back to work, but Nissan does not care. All they have to do is put the late payment on the back end of the loan, but they wont do that. Shame on you Nissan, ethics are not your strong point.

Its a great car. Its easy to drive, its a great color and it was in my price range. It has very nice comfortable seats that heat up and its super comfortable to drive and ride in it. Its smooth and I love it. However, sometimes the tires feel really odd and really off and it simply makes me a little nervous to drive it or really be in it in general. Nevertheless, I genuinely like Nissan and I enjoy the vehicle.

I own a 2005 Armada and the liftgate and rear window has not worked in several years. I thought it was just my SUV. But after reading about others with the same problem, it must be a flaw in the parts. It concerns me because it can become a safety issue. Has anyone looked at a recall on this issue?

Great car to look at but dangerous in city driving due to transmission. Nissans transmission would have to be the worst on the market. It does not work well in city where it has to change a lot. Very dangerous at take off, motor revs a lot and you go nowhere (does not change up), seems to just slip.

Music and satnav repeatedly keep freezing and als system reboot - I have noticed over the last few months my juke sound and navigation console has been doing the above quite frequently and this is very annoying. I have not added any aux items and was hoping Nissan would have come out with a patch / updated software to fix this glitch, but although there are literally in the hundreds on media including social media, Nissan have not mentioned this or say they have got a patch or even working on it, pray tell me why.

We ask the salesman for a truck so we could have a tow pkg. He brought us a car and said that it could tow and he would have the tow pkg put on and give us extra money besides. He said the car had around 100,000 miles. That was where my husband and I failed. Not expecting liars for salesman. Older bald man, I don’t know his name. He will lie and tell anything, use pressure tactics won’t even try to find what youre really looking for. After the papers were signed he said oh we can’t do that. We went back the next morning to take the car back and to talk to the Mgr he said forget yesterday, I didn’t want to forget the day before cause I lost money. He said pick something else. I had to get something else and got less trade in and lost more money. The Mgr stuck with his salesman’s lies. I’m very hurt financially I traded a Toyota that was worth more by far. I’m very hurt and angry that this is their policy for selling cars.

After calling Nissan and having enough with my AC, we decided to Lemon Law my car. Well Nissan (corporate) called me back today and they at this time cant help me. Even though we have been dealing with my AC unit for over a year, dropped over 2500.00+ on my AC, having it several times in the shop for the same problem, had all different pieces changed within the AC and still not fixed!!!! WARNING: Never buy a Nissan as they don’t care about their customers after the vehicle has been purchased!! It’s 105 degrees outside, spent over 2,500+ on my AC…. Still not working properly and Nissan refuses to help!!!! I am so pissed and can’t believe how horrible their customer service is and how they treat their customers!!!! Never ever buy a vehicle from them!!!!

A couple of years after purchasing my 2008 Nissan Rogue I began hearing a whining sound coming from the transmission while driving on long road trips. Eventually while on a road trip I was suddenly unable to accelerate. The pedal was down to the floor but rather than pick up speed, the vehicle would decelerate and was unable to even reach the speed limit on the highway.After bringing it to Nissan they said they would replace the transmission. A couple of years later I now have the same exact problem again. So it seems Nissan decided to replace the transmission with yet another faulty one or perhaps didnt even actually replace it the first time and did a temporary fix of some kind just so that the warranty would expire before it happened again.When I brought it back to Nissan again telling them the same problem has occurred they said they couldnt find anything wrong and refused to fix it. Nissan is fully aware of the problem as they now provide a fix for the faulty transmission but if course at the owners expense. That is ridiculous as Nissan should be held accountable for this faulty transmission and should eat the cost of replacing it or installing the fix since they were incapable of making a quality transmission in the first place. I am outraged that they have gotten away with this and cant believe a company should be able to take advantage of customers in this way. Shame on Nissan and I hope that everyone who wants a quality car from a company that cares about its customers stays far away from Nissan as you will be sorely disappointed!

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, Im still paying over $300 a month on a truck that I cant drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I dont know where to turn to now!

When Speaking to Kaysha today, I could have sworn I speaking to a robot but human like. She kept repeating the same Nissan will not cover the repairs you need because your vehicle is out of warranty. In January of 2018, I replaced the turbocharger costing $5200 which included parts and labor. Nissan is really proud of their prices! At the time I was told it was determined that lack of maintenance was the problem. I was not aware that a Turbo Charger needed maintenance and furthermore, They have all the records of my oil changes since I bought the car in 2014 so that could not be the problem. Now, my timing belt broke, damaging the timing belt housing and causing other damage to more parts of the engine. I called Nissan Consumer Affairs to ask them to review the problem once again. They called me back today to let me know that they will not cover the repairs. Once again, I am left holding the bag. I still owe $12K on the car and the repairs will be upwards of $8K. I have been shysted once again. I will never buy another Nissan again. Two is all it takes for me to learn my lesson. I feel stupid for not recognizing their robotic crap before. I am disgusted with Nissan and they will never see me set foot in one of their dealerships again and oh by the way, now with social media running rampant, they should listen more carefully to the squeaky wheel! I wish nothing but the worst for this company!!! They lie and steal from their loyal customers!! And on top of everything, they still have the gall to ask for a rating! Unbelievable! Well, I RATE YOU (ZERO stars!!!). They make you rate at least one star but know this you idiots at Nissan Consumer Affairs, You dont deserve that Star! You are a ZERO star company!!!

My transmission just went at 142,000 miles. I just replaced the mounts exactly a year ago. The engine was replaced at 100,000 miles.I own three Nissans and you would think the newest one would be the best, but this 2005 Maxima has turned out to be total crap. Nissan should totally do a recall.

This is the beginning of my campaign against Nissan. They build crap cars and dont stand by their product. Do not buy a Nissan. You will regret it. There are ridiculous problems that you would not expect from a car built in the 21st century. They are common across the board. The door handles come off simply by opening the door. Water pools in the driver side floorboard. The airbags will go off for no reason. The airbags are the only thing theyll fix because they know its a liability.

Got 2013 versa and brakes have been changed three times already. The fan went out and car ran hot. The ac leaks water on my right food which is going to mold and mildew my carpet. The ac at times took about ten min to blow cold air and the weatherstrip around my windshield has came out three times. Ive only had the car about six months. Also I notice it sputters sometimes when in accelerate. They, well, most of them were rude. Said they would put me in a new car for extra $100 a month which I cant afford and they said it would be another versa!!! I am fed up.

Bought Rogue in April of 2011. It is a 2011 model. Car was BRAND NEW! Approx. 8-12 months later, noticed transmission making high-pitched whining sound. Call Nissan, Norwich, CT where I had purchased vehicle. Was told that the noise was normal for the CVT transmission. So I didnt worry about it after that. Finally in May of 2014, I really thought the transmission wasnt right. I brought it in and paid Norwich Nissan 116.00 diagnostic fee. Was given invoice/statement saying that the transmission had been checked and that no problems were found and that no service needed. Then in November, my transmission suddenly stopped working, and I barely made it home. I was furious! I took it to a local trusted mechanic and he told me the transmission was shot and had been going for a long time! I contacted Nissan Corporate Consumer Affairs and it took over a month of phone calls back and forth for them to finally tell me that that would claim no responsibility because the car was too far out of warranty (82,000 miles). When I first asked Nissan about the car, it probably only had about 24,000 on it. Then in May when they checked the transmission, it had 70,000 miles. I did some research and found several other customers whose transmission had died around 70 - 72,000 miles just like mine. DON’T TRUST NISSAN......VERY POOR CUSTOMER SERVICE IF THEY KNOW YOURE RIGHT! I will continue to seek legal action against this company. In the meantime, Ive bought a Mazda, so far very happy with. Am in the process of trying to sell my 30,000 dollar Rogue (now worth about $6,000 without a transmission!).

My CVT transmission was replaced at 70,866 miles by Nissan because of all the problems I was having with it. This car has given me problems since day one. 3 weeks ago, my car left me and my two daughters stranded on side the road out of town when it would not accelerate when we stopped at a red light. After getting my car towed ($355.00) back to the city where I live so that I can get it to the nearest shop, I am now being told that I need to replace the transmission again. I now have 131,000 miles and it is no longer under warranty and they want to charge me almost $5,000 to replace my transmission. That 60,000 miles since my transmission was replaced. So obviously the CVT transmissions need to be replaced every 60-70,000 miles. WHICH IS COMPLETELY UNACCEPTABLE. MY FAMILY OR I WILL NEVER BUY NISSAN AGAIN AND I WILL MAKE SURE I MAKE EVERYONE AWARE ON EVERY SOCIAL SITE AVAILABLE and THROUGH WORD OF MOUTH...

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. Im done with Nissan. Stay away from the CVT!

I have 2 warranties on my car (2012 Nissan Juke) and Nissan will not honor the repairs to my car engine and/or transmission. I am under the required mileage and I bought the car used with under 30k miles. The car begin to cut off and idle down without any warning so I took it to the dealership where I live and they said I needed to replace the engine and/or transmission and that this was a ongoing problem with Nissan. I have read all the forums and Nissan is aware of the issues but will not issue a recall.I would like for them to take ownership and repair my car, I am a retired disabled veteran and I need my car to go back and forth to my doctors appointments. If I dont get any satisfaction, I am prepared to go to the local news to let them do a story on how Nissan mistreats its customers and disabled vets. I am a member of National Organization of Veterans Advocates (NOVA) and they are waiting to see the outcome of this before they intervene. Nissan knows that this is an ongoing problem and they should do the right thing by allowing me to use my car warranty to fix the issue. I am on a fixed income and I cant afford to pay absorbent amounts of money for car repairs, that is why I purchased the car warranty.

I purchased a pre-owned certified 2013 Nissan Pathfinder about 1.5 years ago and it was a terrible purchase. I have spent a few thousands of dollars on this car on top of having purchased an extended warranty. There were at least two recalls on this car that were addressed after I purchased the car, two window motor failures within the first year, the compressor from the AC is in the process of being replaced. I will say that these repairs were covered; however, I have had to pay a few thousands for items that were considered normal wear and tear which some items I didnt expect to have to cover so soon after purchasing the car and considering it was a certified car. Overall, I am so disappointed in my purchase and I do not plan on owning another Nissan car again.

I am so glad I googled Nissan Finance complaints. I am sorry for your experiences but I dont feel so alone now in dealing with the nightmare that is NMAC. Their zero star online payment processing has created payment reversals when there should never have been one, and me not catching the payments not going through. I love (not) their disclaimer that a confirmation number really, really isnt. Whats the point of it then especially after paying online payment processing fee?The final straw has been once again setting up automatic withdrawal, with email notification all was successful, only to find nothing drawn out of account and a late charge applied. I was totally perplexed. I finally figured out why. Going into the bank information, I found a totally different routing number! They refuse to acknowledge it or credit two late payments because of it. Well, Nissan, guess what? I didnt make that second payment because Id rather go trade the car in, taking yet another hit because of previous over 30 notices you wrongfully put on my credit report, and give the money to another car manufacturer, because this is definitely the last time NMAC gets my business!

The 2008 Nissan Versa we bought new from WESTON NISSAN broke the transmission 10K miles after the extended coverage NISSAN USA put in place after realizing the issue. The results is that owners of NISSAN cars CVT transmissions will inevitably have to REPLACE NOT REPAIR NOR REBUILD the system. Estimated cost to fix your vehicle in Florida is $4-5000.00 USD.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

At 113,000 needed new transmission. After 18,000 heard same high whining noise after driving for 30 minutes. Said was transmission - gave me a new one. Its been 5,000 miles - same thing - and now say I need a transmission cooler kit which isnt covered under my transmission warranty. Will cost $1800. My question is how come when I got 2 new transmissions, the noise went away. If this was the original noise, how come it goes away after new transmission? The dealer and corp cant answer that. I believe wrong diagnosis and it is the transmission. I wont add $1800 to a used car without knowing thats the problem for sure. It may be the problem. Like I said every time I got a new transmission, it never made any noise. Only later after certain miles put on it. I will never buy a Nissan again and my family who owns will not either.

I have a 2012 Versa with numerous paint chips all over the vehicle. Consumer Affairs told me to have the dealer document it, which I did. They then said it was environmental and unless the manufacturer deemed the paint is defective, they cannot help. I have never had a new car chip so easily and I am convinced its due to poor paint and/or clear coat.

I never thought I would dislike Nissan, after having purchase two cars from them in the past. But the preown side have a car salesman (Jose **) that is very unprofessional, and arrogant. The issue did not just end with me buying a car and in less than a month had to bring it back two times but the service I receive from Jose have ruined my chances of giving them another try. And when asked his manager to call he never did. Humberto **. Be careful buying from there. The cars have issue, they charge. They may want to charge you for their inspection they did before selling car, ask for that money back because the cars are taken not to Nissan if it is not a Nissan car, some to Jiffy Lube for oil change etc. The cars are not checked out properly and the only good person that helped was ERiC, the sales manager Humberto ** will not follow through. Be very careful. Buy at your own risk and ask questions on the wear and tear, get the car facts beforehand. It is not always driven by one driver. They use cars on lot as loaner cars.

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the Transfer Case had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.

I leased a 2014 Pathfinder May of 2014. My gas mileage was very poor. At 2500 miles, I was averaging 8 to 9 miles to the gallon. The car is rated at 19 city and 25 highway. I mentioned it to the service department and he said I need to get more miles on the engine and that it would improve. Well I dont expect to get 19 mpg but at least 15 to 16 mpg. I now have 11,000 miles on the car and am averaging a big 10.1 to 10.3 city and 12.6 highway. I am not a lead foot driver. I took it to my dealership and they said they would check it out correct any problems they find. After having the car all day, they claim there is nothing wrong with my car. Is 12.6 highway send up a red flag or what. My friend has the exact same car as myself, same model, year, and engine. He averages 15.9 city and 18.2 highway with his a/C on. I mentioned this to my dealer, they said to call Nissan consumer affairs rudely. Well I did, they tried to tell me maybe its the way I drive and look at my book from Nissan to get some tips on how to drive to get better gas mileage. What kind of tips can I get for highway driving? Your foot basically stays in one position driving on the turnpike at 65 to 70 mph. The woman at consumer affairs said to take it to another Nissan dealer for a second opinion and if they find nothing wrong then Im basically stuck with what I have. She also said the gas estimates are just that an estimated mpg. Does 12.6 mpg come even close to the 25 mpg rating of Nissan. If I dont get any solution from Nissan then I will put big lemons on the car with gas mileage I am getting and park it in front of the dealership. Maybe it will get someones attention. Well, thats where I stand at this point.

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

My problem with NMAC began in December of 2011. I was behind two payments and I was making agreements with NMAC to satisfy those payments. In the past, I have tried to obtain a copy of my title so that I could register the vehicle where I am currently living. Mrs. ** of collections lied to me and told me that the document was requested and it is on its way but it never arrived. I have called NMAC several times to address this matter and they never assist me. They have threatened me about repossessing the vehicle although I have been making payments and keeping the agreements that I have with them. Currently, my vehicle has been sent out for repossession and an account representative by the name of Mrs. ** has been calling my job although she has been speaking with me daily regarding my car loan as the result of a complaint that I have filed against her. Today, she called and threatened the office manager at my job. She has asked personal information about the office manager and I. Mrs. ** has a personal vendetta against me and she is using her position at Nissan to harass me. My job does not want any more calls from NMAC because of this incident and has advised to me to seek legal action against NMAC and Mrs. ** personally. She has informed my employer that her calls are regarding an unpaid bill which is against the law. Mrs. ** is harassing me and I want it to stop immediately. I would like for my account to be assigned to a different department due to the fact that her and John ** and a few other individuals badger me on the phone and treat me as if I am not a person. I would like to file a complaint against Mrs. ** and her supervisors for allowing this to occur.