The airbag light is blinking. I spent $80 for them to tell me that its a bad harness kit b1182 and that it will cost over $300.00 to fix. I have read that this is a known issue, but a recall is not being created.

Great car to look at but dangerous in city driving due to transmission. Nissans transmission would have to be the worst on the market. It does not work well in city where it has to change a lot. Very dangerous at take off, motor revs a lot and you go nowhere (does not change up), seems to just slip.

So I bought a 2014 Nissan Sentra with 40k miles. I learned how to drive a stick in a 04 Sentra so I really wanted a new version after I sold my 04. Anyways. After about 4 months of having the vehicle my take off and accelerating was slow, if not completely gone. It took forever just to hit 50mph and I better not be on the highway because the minute I hit a hill whatever speed Im going will decrease even with my foot completely on the gas. It was over the time for a oil change so I took it in to get done. Problem went away so I thought I was in the clear but then it came back the next day. I forgot to mention that the engine light and traction light would come on every other day.I went to the Nissan dealership in Florence, SC where my mother was just incase I needed to steal her car. They ended up having to keep my car for 2 days because the engine lights werent on and they couldnt get a error code. Eventually they figured out it was a electrical problem and my backup communication system was failing and because of the 2 issues my battery was being drained so I needed a new battery too. The price ended up being $533. I called Nissan, started a claim, and within 24 hours I received a call back stated my claim had been approved and Nissan was going to pay 90%. Whoop whoop.The only issue was it took 10 days for the dealership to receive their check. Now those 10 days do include weekends and the 4th of July. My claim was approved Wednesday but I couldnt get my car back until the following Saturday. Even though the dealership talked to consumer affairs they wouldnt give me my car back until they got their 90%. Anyways since it was 10 days when I finally came to get my car my tech just gave it to me and forgave my 10%. I ended up paying nothing at all.

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissans, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car. Of course I did my research and see the thousands of complaints on the CVT engine that is supposedly the most efficient transmission on the market and they had upped the warranty coverage up until 2010 model to 120k miles. Great, that doesnt help my 2011 but I checked and it was manufactured in 2010, so I call 1800Nissan1 and complain and ask for help. To their benefit they come back and say they will pay half the transmission cost. Half, for a transmission with obvious issues that they know about but will not recognize officially.My wife and I bought the Nissan because it was a go-to car brand, it would be reliable, it would not let us down. In the midst of this the neighbors 2012 Nissan Altimas CVT transmission failed. I hate to say this, having had the 1996 Nissan Sentra for almost 14 years, but never will we buy another Nissan. My plan was to pay the car off this year anyhow so now it will sit as a monument until some reasonable lawsuit is filed on behalf of the people CVT transmissions has left stranded.

I am really disappointed with AV Nissan. I purchased a Brand New Vehicle. It was a, too good to be true offer when purchasing my car. The problem started when my passenger side door wouldnt fully close unless you slammed the door close. I took it in for service, 3 days after purchasing the vehicle. The service Rep came out and told me just slam the door. Its not a big issue. Me being me I thought small issue. What the heck, I let that slide. A year after having the car, I took it in for service because the car was giving me problems. Service inspected my car and said it was the transmission. Okay... Luckily it was still under warranty so they repaired the problem. What Im concerned is, how does a brand new vehicle, need a new transmission after a year. Anyway, my vehicle has been a headache! I mean problem after problem and here I am again with my vehicle that only has 67,000 miles needing a new transmission.I found it a little skeptical, so I took it to universal city Nissan. They couldnt find nothing wrong with my vehicle. The codes that AV Nissan claimed were due to a bad transmission were not coming up. They called AV Nissan to make sure the paper work that was given to me was correct. They said they do not want to change the transmission and charge me because if the problem is not the transmission, well there goes my money. I am very upset. I contacted Nissan Consumer Affairs. I have a case open with them. Nissan consumer affairs agent state they have been trying to reach AV Nissan service manager and there has been no answer since March 07, 2019.Kiana the Nissan consumer affairs agent called me back. She was rude, pretty much told me there was nothing they can do! Kiana did state she’s no mechanic specialist but that universal city Nissan found nothing wrong with the car so to take it back to AV Nissan. Why would I want to take it back to the place I bought the messed up car. I would suggest everyone to take your business with another dealership. Save yourselves the headache! Please read all reviews before making a decision on buying a Car through Nissan.

Purchased a new Nissan. Been making payments online and on time for over a year. Nissan changed their website without notice. Stopped sending notifications to customers of billing due. Tried to collect two months when only one was due. Charged a late fee. Does not supply an email address, nor do they answer their phone, just IVR. Extremely poor customer service and planning. This was the first and last time Ill finance through them.

Fluctuating Prices. No 2 Nissan dealers will quote the same price on a part. They vary between 2 and 400 bucks!!

I had to have my 2009 370Z towed to the dealership twice. The dealership did not know the cause and the car just started after some testing. They released the car not knowing if it would do it again. 1-2 weeks later, on a Monday morning, the car did not start after my appointment with a client. The dealership, after weeks of review, could not test out or get the car started. In the meantime, I am working with a gal at consumer affairs. I told her what happened, and a week she called back stating they are not accepting the claim as if it were an owner maintenance issue and 3 months out of warranty. As we found, it was an electrical something in the steering column locking the car down as if it were being stolen. This is certainly not an owner maintenance issue and the car was only at about 32,000 miles. This little bit of time did not affect the outcome and certainly not the mileage. The problem is Nissan did not want to stand behind a known problem in other vehicles with the similar theft deterrent systems, but also because of the cost of replacing the whole steering columns - $1,200 plus. Welcome to my first Nissan experience. I will not buy another.

Too bad we cant choose zero stars. CVT trany quit and they wont do a thing about it, even though they have been sued and lost, wonderful stuff. Never buy one, they wont stand behind their product because it isnt bulletproof. Grow a set Nissan.

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but Im lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they wont charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour. End of story for now is they put everything back with new transmission but not axle anymore and frame - my point is I know its hard to prove if frame is broken or not before you take transmission but I did check up and everything was fine so all I want is meet half way so keep your fingers crossed. Definitely wont purchase NISSAN again and customer service is horrible. I know I can write whatever I want. They dont care anyway but I want people to know and be another one to show how bad they are.

I have a brand new Nissan Rogue. I live in Colorado and sometimes have to park under trees during the day for work. Other than that, the vehicle is kept in a garage and is washed frequently as I use the car to pick up business clients at the airport sometimes and want a good professional impression. Last week during a few days that seemed like spring here, a group of robins in a tree above my car managed to use my car for target practice. When I got in the car at about 6:00 p.m., I noticed the droppings and took it to a professional car wash the next morning at 8:00 a.m. on my way to work; only the droppings didnt wash off. The bird droppings damaged the seal coat and now I have dull smears all over my shiny new car. We hand washed, tried wax, took it to an auto body shop for their advice and then to the Nissan car dealer we bought it from. They said that they had seen this before from bird droppings and the only way to get it right was to repaint. This is a $27K car. Seriously, I cant drive anywhere where birds exist from now on or I need a new paint job? So here is where we are. Even if they do manage to fix the spots that exist on the car now, throughout ownership of this car, I will have to protect it constantly or expect to drastically reduce value every time a bird flies over! This is ridiculous to expect that paint on a vehicle can get totally ruined within 24 hours by bird droppings. Needless to say, this has and will greatly reduce the value of the vehicle. I am going to file an official complaint with Nissan and if they do not give any results, I will pursue this all the way up the ladder. Anyone else having this problem with new Nissan products?

We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.

My 2009 Nissan Altima just died on me one evening. I was stranded so I had it towed across the street to a Shell station. I did tried calling the closest Nissan dealership which was several miles away but they were closed. I have been paying for an extended warranty mind you thousand of dollars and they told me even if the part was covered they wouldnt reimburse me because I took it to a garage other than Nissan. This is absolute bull. Theyd rather I do that vs go right across the street late at night stranded. I WILL NEVER BUY ANOTHER NISSAN AGAIN. I WILL DO EVERYTHING IN MY POWER TO STEER EVERYONE I KNOW TO NOT BUY A NISSAN!

I have two problems with this vehicle (2013 Nissan Rogue). It is only three years old and the transmission is failed twice. I replaced the transmission at 80,000 miles and with a little over 150,000 miles. It is failing again. Second, the car has pearl white paint on it, and it is peeling off across the car. Every area of the car has paint peeling off. I submitting a claim and took the car to the dealer several times. Nissan Consumer Affairs refuses to help defray the cost of these repairs, $4800 for a new transmission and $1500 for the paint job. I have filed complaints with the BBB, Nissan USA and the NHTSA. No one is helping.

I bought a Nissan Cube new in July 2009. Three and a half months later, the car stalled on us while we were driving on the freeway during peak traffic in the pouring rain and almost got my daughter & I killed. I learned the car needed a new transmission. Nissan dealership called Japan and replaced the transmission. They said they sent the black box back to Japan and the defective transmission, said this has never happened. Well, 2 weeks ago, the same thing happened. The car stalled then kicked in and went on its own, slowed down on its own. Its very dangerous and it can kill someone. I took it back in and another new transmission is needed. I havent owned the car 3 years and now it will have its 3rd transmission. I am afraid of getting back in the car since. We were assured it would be okay the 1st time and Im afraid the next time, we could be in an accident or be killed. There are no warning signs, lights or anything that comes on when it happens, so its unsafe. Nissan mechanics cannot assure us that there is not anything else causing this car to keep having transmission problems or why the car acts the way it does when it starts to happen. We are a military family and do not want our life to be cut short because Nissan will not recall this car or compensate us to get into a new safe car.

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.

I have 2007 Altima and at 75k miles the transmission went out. Nissan gave a courtesy warranty extensions for Nissan Altima due to the fact they knew their CVT transmission were crap. I took my car to Torre Nissan in La Quinta Ca where they replaced the transmission because of the warranty. 56k miles later the transmission went out again. This time I called consumer affairs Nissan and dealt with an extremely rude Bernice. Basically when I called them out on faulty products she turned it on me. That I should have gotten my oil changes with Nissan to prevent this. Well, I got my oil changes done at a licensed mechanic shop and oil changes have nothing to do with my transmission. Ok so I took my car to a different dealership. I explained to them this will be the 3rd transmission. The guy told me they will inspect the car and look into finding out why the transmission keeps going out. I received a call 3 hours later letting me know it was indeed the transmission (ouch $3300) but they were able to locate the recurring problem. The transmission was overheating as the cooling system wasnt suffice, basically faulty design. This was something they have been seeing for sometime now. They suggested adding an additional cooling component as they have seen nothing but success by doing this. No more overheating from what they have experienced. Ok so an additional $387 to extend the life of this transmission. So naturally I contact Nissan consumer affairs to report the new findings as had the lasts dealership looked into it. We could have fixed it then to prevent this costly repair. Well once again I got a big screw you from Nissan and the same repeated answer, Unfortunately Nissan will not be able to provide financial assistance on out of warranty repairs. No matter what I said Erick repeated that same statement. So I am screwed because one of their dealerships didnt do their job and look into what caused the transmission failure because it was under warranty. So as a consumer I get screwed. But at first their excuse was I didnt get services at Nissan and now once I provide them with the information that I got the transmission through their dealership it is cause I am 16k over the extended warranty. All I was asking for was a little help. Screw Nissan and I will NEVER buy Nissan again.

This vehicle has been the best model that we have ever purchased. It is a 2003 model, but we have never had to have any major work done. The dealership had a reputation of honesty. The vehicle had a good look and when we test drove it, it drove so smoothly. We took it on back roads to try how it handled on curves and small potholes. The only thing I dislike is that the passenger side seatbelt locks as soon as the vehicle starts, with much discomfort until I release it and put it back on.

We bought a 2013 Nissan Pathfinder on January 1st, 2014. It was brand new and had been driven, but you could see that the sunroof had something wrong with it because there were water stains on the inside and since it was the panoramic sunroof that does not open, there was definitely an issue with it. The dealership assured us that they would fix it before we drove it off the lot. We trusted that when we finally were able to take it home that it was fixed right and would last. Fast forward 5 years and now it is rusting all around the sunroof and we have been told that the entire roof needs to be replaced. This is a 5 year old vehicle that has no rust anywhere else and has been garage kept for the majority of the time we have owned it. I spoke to Nissan consumer affairs and after going through all their hoops for a diagnostic, they informed me today that they would not be financially assisting me in fixing an issue that is clearly their fault. It may have taken five years to surface but I should not have to pay almost half of what the vehicle is worth to fix a rust issue that was caused by their repair job. Its a disgrace and although this is my fourth Nissan and I have been happy with this Pathfinder I will never buy another Nissan. I cannot believe how they treat their customers when there is a problem. They are awful. Stay away!

First of all, thank you for your time in reading my complaint. I am contacting you for help with my 2010 Nissan Sentra. I have been denied coverage on my car with my Nissan Extended Gold Preferred Plus Warranty, and I tried to appeal it through Nissan Consumer Affairs as well. I have exhausted all measures in getting my car repaired through Empire Nissan Lakewood. My Piston Rod went through the Block of my Engine on 6th Avenue. I had the oil changed on 1/17/2017, but that was not the cause to my Engine to blow. Shell Rapid Lube Oil keeps records of all service by Camera and has reviewed the complete service by tape on my car. They are willing to provide that information to legal counsel.My car was purchased on March of 2010. At that time, we purchased a Nissan Extended Gold Preferred Plus Warranty which is good until March 2017 of this year. My maintenance records for 2010, 2011, 2012, and 2013 were completed at Go Nissan Southwest which is now Larry Miller Nissan in Littleton, Colorado. 12/21/2014 I have records from Firestone that I had an oil change, new tires, and a battery purchase. Mileage on the car at that time was 27,089. 2/20/2015 I have records of all the service I had done at Empire Lakewood Nissan. I would like to point out at that time on page 3 it states I had a possible oil leak, and they resealed the oil pan under my Security Plus Warranty. On page 4 they stated I needed another oil change which is a requirement when repairing an oil pan, but failed to list they did the oil change and stated I declined it. They are stating it is an error they did not list it on my paperwork, and can’t tell me if the used my old oil since it was just changed 12/21/2014, or if they put in new oil. Clearly, a problem they will not address. Mileage on the car at that time was 27,949. Why would I decline an oil change? It should be procedure to change the oil be changes when you repair a leak in an oil pan. What oil did they use? How did they make this repair without completing an oil change? 1/17/2017 My record of oil change at Shell Rapid Lube. Mileage at that time 31,740. As you can see I have kept up with the maintenance on this car since purchase. I am self-employed, and work from and this is why the mileage is slow low on this car. Example: From 12/21/2014-2/20/2015 I put 860 miles on my car. From 2/20/2015-1/17/2017 I put 3,790 miles on my car. I have 2 tow bills which Nissan will not pay for, and I have been declined a rental car which both are included in my Extended Nissan Extended Plus Warranty. Since the purchase of my car in March of 2010 to date, and put an average of $4,535 miles on my car per year. Again, I have all records of maintenance, and oil changes for this car. I have filed complaints with the BBB of TN, BBB of Colorado, Nissan Consumer Affairs, and the Federal Trade Commission. My response from Nissan Extended Warranty Gold preferred is that they will not cover the rebuild of my Engine due to an after market oil change. Nissan is irresponsible, and dishonest. They do not back their cars, and sell warranties at the time of purchase that do not back their vehicles, and repairs. I have had a major mechanical problem with this car, and NISSAN SIMPLY PUT DOES NOT CARE.

I recently purchased a 2011 Nissan Rogue, on August 26th at Concordville Nissan in Pennsylvania. At first, it seemed as though I purchased a very good vehicle. It was a certified car, the mileage was reasonable, it had only one owner and it looked great. This praise quickly turned into a nightmare. During the test drive the passenger side windshield was covered by the cars feature list and certified sticker, covering the small crack I noticed the next day. I called Concordville and informed my salesman (Pat) about the crack and he told me to bring it in to be fixed. I wasnt able to do that then because I was going away to New York and then to Baltimore.On both of my trips I noticed the front wheels were swaying slightly, gliding to the left or to the right. On my return, I immediately contacted the service department (Sept. 11) about this new concern. After the car was inspected (Sept. 14), the Service Advisor (Darren **) informed me that there is a crack in the right side axle. WOW! I tried to shun the idea of what could have happen if the axle would have broken with my family and me driving that car while on vacation. Even though, the problem was fixed the same day, I am now worried about what new problem will arise. I no longer enjoy driving this car in fear of what other unknown defect will surface. On the same day the car was being repaired, I spoke with the Sales Manager (Ryan **) about my issues, explaining the entire situation. He seemed concerned about my frustration and even said he would confer with the Service Manager (Mark) about getting me into a different car. After, I asked if that was an option. No promise was guaranteed. As I returned to pick up the Rogue I requested to speak with Ryan **, he was unavailable, but Ryan ** was. So, I explained to situation again and again talking about getting a different car. He said he would look into it. This was around 3:30 pm. After waiting around for about two hours a salesman name Mark approached me and asked if I was being helped. I told him I was waiting on Ryan **. Mark went to the counter where Ryan ** was, talked to him a little and came back over and said who is helping you again? Then Pat, the salesman who sold me the car came over and asked me was my car still being repaired? No, I replied. Now getting angry because, not only was I forgotten about, no one seemed to know what Im talking about. I explained my situation once again.After 3 hours I was finally called over to the counter where now both Ryans are. Theyre telling me that: (1.) the axle wasnt cracked. The problem was with the ball bearings, but I have an invoice explaining the issue was the right front drive shaft. (2.) I can get into another certified car, a 2012 Morano that is going to cost me $645 a month with a $4000 down payment. I left the dealership very confused and upset. I just want to express how disappointed and frustrated I am with this whole process, from the issues with the car to the poor customer service. Now I see why they wouldnt show me any other car. I will never purchase another nor, will I recommend any of my family, friends or co-workers to purchase a Nissan Certified Car. I am also filing a consumer complaint with the Attorney General office in my state.

We bought a brand new Nissan Sentra 2013, have had problems with it and has been in to be repaired and told every time that that is normal. Problem 1: had rattling in dashboard. Told several times that is normal. Transmission doesnt always shift until you are 2 plus miles in, that is normal. Area around the door, that is normal (this is brand new car). The passenger seat belt will lock and you cannot move, have to unclasp and let it go all the way back and start fresh, that is normal. This doesnt happen every day. But come on, new and all this. We have been battling with this issue for over a year. Will not buy or tell anyone Nissan is anything but a high-risk car. We are senior citizens and cannot afford costly repairs, thus reason we bought NEW. Now trying to pay off and get Toyota, Honda, anything but NISSAN. We have had several other brand new cars and NEVER had a problem with them.

The CVT Transmission is junk. Disintegrated at 76K miles. It is well documented the CVT transmission has a history of problems. Nissan only extended warranty of a very small subset of vehicles that have the CVT. I spoke to Nissan Corporate and they were unwilling to help. If you buy a Nissan, put away another $3k to $4k to rebuild the transmission.

We purchased this Frontier SV 4X4 King Cab new in 2011. Other than standard maintenance there have been no issues. I change the oil every 5 to 6,000 miles. It might use a half quart of oil in that time. We tow with it occasionally, We haul Mulch. The truck has 78,000 miles on it. I can not complain. I would purchase another one if I could get it with a manual transmission.

I purchase the car new in 2012. Windshield cracked for no apparent reason: was told that it was due to the cold weather of winter. Out of pocket several hundred dollars since dealer and Nissan Canada refused to cover under warranty. Remote starter intermittent: sometimes it works and sometimes it doesnt: Nissan says that cold weather can prevent it from working...geees! I live in Canada! What a useful gadget to work when it is cold outside. Surface rust on trunk: according to body shop, this is a common problem with Nissan. They covered it. Surface rust inside door: mileage at 59800 km but was 24 days after warranty: no warranty. Nissan called me recently to purchase new car: I told to forget me and put on their do not call list. I am going to sell the car this year (maybe trade-in) for a car manufacturer that has a better reputation.

About 2 months ago, when leaving work one morning, my dash lit up - ABS failed, slip, TCS and service engine. I shut the car off and restarted (it was 2AM, no one to call), same lights, but I had to drive home for about 18 miles. The brakes work. I called service the next morning and took the car in to be checked. The ABS module had failed. The dealer has been unable to get the ABS module to repair my car, the way this system was designed. The failed module was drawing power from the battery all the time so I had to disconnect and reconnect the battery every time to drive and park, to avoid having a dead battery (I work for a 5-star resort in transportation. Meaning, we provide service 24/7 to our members and guest). The solution was to disconnect the module from the battery. Now, not only do I not have ABS, no speedometer or cruise control, this is now a matter of safety and not just the convenience of having the vehicle I purchased. The dealer was unable to get the delivery info for replacement.

I bought a brand new car on 2020. After 1-2 weeks there was problem on aircon of car the dealers still couldnt fix that, after that there was a problem on the seat of car still couldnt fix. Now the paint started to fade on the car. Its just been 1 year and went to fix the car for about 10-12 times but still same. Doesnt feels like a brand new car. Worst car I ever had. Never ever gonna buy Nissan cars again.

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or cant help with this matter.Glory be to GOD. I received a call in 24 hours from the same advisor that quoted me the $4,300 dollar a day before stating Nissan will take care of the cost of my transmission which has 0 miles and I would only have to pay the labor cost and I also receive a warranty... I believe Jesus touched somebodys heart at Nissan Consumer and I thank JESUS for it. The labor cost is between $1,000 - 1,500 dollars but Im trusting that it will be fair. Im encouraging anyone that is having a difficult time with the repair of their car to Contact Consumer Affairs and see how they may be able to help them...

I attempted to make two payments to NMAC through my banks bill pay service. The first time, I entered the account number from my statement by hand. The second time, I entered my account number through copy and paste from my statement on NMAC’s website. Both payments were returned for invalid account number. I contacted NMAC’s customer service to inquire and they could not explain why the ACH payments from my bank were returned. I then mailed a check to NMAC for my payment. I prefer to pay my payments in an electronic fashion so I dont have to worry about my check being lost in the mail or a delay with the postal system. I then signed up for recurring payments on NMAC; their only option is to pay once monthly. I prefer to pay specific amounts each check to reduce my interest costs to myself. I guess with Nissan, its their way or the highway. In addition, when I purchased my vehicle from Sheehy of Manassas, I was told my GAP insurance was free. When I reviewed my sales contract, the GAP insurance is included in the contract and the balance reflects my loan with NMAC. How is the GAP free if Im paying for it? The first contract on the vehicle was at 4.99% interest. I was called back and told I dont qualify for that rate. So if I purchase the Sheehy VIP care maintenance service and lockout service, then I can receive 2.09% but lose one of my rebates, which made my payments go up $3 per month. What kind of math classes did Nissan take in college?

I experienced transmission problems with my 2009 Cube which has 70,000 miles on it, Nissan says it has an extended warranty on the transmission of 120,000. Not so! I have broken down 3 times on a major highway after the car will not shift out of high gear after driving 65 to 70 MPH. It then will crawl to a slow dangerous speed. I have paid for 3 $250.00 tows, missed my grandsons graduation and been stranded late at night for Nissan to tell me they can find nothing wrong with the car on their diagnostic machine. THEY REFUSE to recreate the problem on the road as they cannot spare the man power.This is not a safe car and I can no longer drive it and feel safe. Needless to say Nissan is more than willing to put my family in a life threatening position to save a buck! We called Customer Affairs several times and they tried to convince and remind the dealer, Courtesy Nissan of Tampa that the transmission was under warranty. No avail. I found my car in the back lot after they had it for 8 days. They were happy to charge me over three hundred dollars after my second tow to flush the transmission which did nothing. Pretty sure they did nothing to try and help me. Never in the time I owned the car did I get honest service at that dealership. I had tire sensors replaced a few times and gave up because they have never worked and spent many nervous rides thinking I had a flat. I will never buy from Nissan again and I warn others to do the same. They do not care about the safety of their customers.

Need a rebuilt engine on a 6-year-old car. Lost all oil in engine.

I purchased Nissan Rogue 2013 model. I am living in California with beautiful climate. From past 6 months on my car paint is peeling off very badly. Looks like problem with the paint. I called the dealer and discussed on this. They said warranty period over. Not able to assist. Customer support/dealer is not telling the root cause of paint being peeled out. Can some please help me on this?

I have a case # **. I have bought a lot of cars in the past, Nissan, Honda, Toyota, Mitsubishi. I bought a Nissan Sentra because of their reputation. I am very dissatisfied. I do not believe I would be buying another Nissan in the future. I have taken the car back 6 times for the same problem, cracking noise in dashboard. They said they fix it and a week later, it starts again. This time, I am very upset, I took the car to Lake Nissan in Leesburg, FL. I am staying in Orlando for a while. They told me they replaced a broken clip. When I picked up the car, they put some kind of foam around front of dashboard. The foam is sticking out. It does not look very nice. They DID not put paper on floor to work on the car.This is the 6th time I take it to a dealer. I bought a new car not to have issues and this is awful. When I went to the dealership at Lake Nissan in Leesburg, they were trying to get me a new car and get rid of my car, but of course I would lose a lot of money. I was willing to do that if I would just lose $1,000.00 but not $4,000.00. They were very persistent to me leasing a car. I had two employees come and talk to me about it. I feel that they were upset, because like I mention before, they really DID not do a good job on the car. I contacted the state consumer affairs. I do not know what else to do. I am so dissatisfied with Nissan. Like I mentioned before, I would not buy another car from Nissan again.

I was in an accident at the approx speed of 40mph, impact was drivers front and rear. The air bags did not deploy and the seat belt did not catch, allowing me to hit the steering wheel with my right shoulder and throwing my glasses to the floor.Please explain to me why there was no deployment of any air bags and why my seat belt did not lock especially at that speed, I think because that was the biggest selling point, the safety. How can I have confidence in the safety and what the company states and the actual result?

It is difficult to believe that an international company like Nissan would allow NMAC to be such a screwed up company. It is impossible to get in contact with them. They have no live chat on their website (when I tried to use it it said there was a 7 hour wait). I have emailed them 3 times (no response). I have spent more than 90 minutes on hold trying to reach them by phone. I have reached them 3 times to request a monthly statement. And they have NEVER sent one. I have had the car 5 months.

Ive had 5 Nissans before. This is my LAST one. It is a piece of crap. The clutch failed at 27K miles and Nissan refused to fix it - wear and tear item. Radio, fan, A/C, etc etc. Will never buy another one!

I purchased a 2016 Nissan Altima 2.5 on February 19th 2016. I’ve had the car only 8 months and already the CVT transmission needs to be replaced. This is very frustrating and not acceptable for the fact I financed a newer car so I wouldn’t have this issue. Nissan only gives a 60,000 mile warranty and because of the work I do = Uber the car now has 83,000 miles but it’s all highway miles. Also my regular warranty ended at 75,000 miles so now for a vehicle that I’m still financing I have to pay $2500 out of pocket plus my standard car note. I contacted Nissan and they was suppose to call me back. I’ve never received a call but they keep telling me they did to give me a decision and nothing yet.

I purchased my Nissan Rogue SL a few weeks ago and my NissanConnect has NEVER worked. I have contacted the connect services numerous times concerning this. Always being told... we are working on it, sorry... Today I contacted Nissan customer service directly and was told that they cannot help me. I must speak to Nissanconnect services. I explained that I did not want to speak to them again after numerous tries. I was still transferred. I waited on hold so long I finally hung up. Terrible service!!

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

Myself and a few family members of mine have driven nothing but Nissans for the past several years. My moms first Nissan was an 01 Altima. She drove it for 5 years and 230k miles with nary an issue. Her next vehicle was an 06 Sentra. Another five years, another 230k miles with no issues. Her current vehicle is a 2011 Sentra that has 215k miles. The only major repair has been the crank sensor. She had such good luck with Nissans I decided to purchase a used Versa Hatchback. It had 26k on it when the ex and I purchased it. I commuted with it for three years and traded it in at 140k miles (due to personal issues) with no issues.I drove a 13 Versa for a year until I was rear ended and it was totaled by a drunk driver. I accrued 52k miles on it with no troubles. After that I got a 14 Sentra 6 SPD. I drove it for a year and accrued 45k miles on it with no issues. I found myself needing a truck so I traded it in for a Frontier. Ive had it for two months and 8k miles and am extremely happy with it. I plan on keeping it for a long time. The point is you will occasionally get the troubled anomaly, but all in all Nissan makes a good product.

I purchased a Nissan Rogue in 2014. I absolutely loved my Rogue. Until one day I was driving and the rpms revved up and then started slowing down. My husband had to come follow me home so I didnt get slammed. My Rogue only had 90,000 miles. I called Nissan and was told, Oh you are out of warranty, sorry cant help you. I lost my job and then the bank took my vehicle. It has destroyed me financially. I was told that until people die because of these bad transmissions Nissan will never do anything about it. I will never be able to buy a car again because of this. I am 58 and always had good credit until now.

I want to warn everyone to stay away from Jenkins Nissan in Lakeland Florida. As my previous post stated my wife bought a brand new 2018 Nissan Frontier Desert Runner. After only 1060 miles the motor blew up after the catalytic converter malfunctioned and parts got sucked into the engine. We have spoke to Nissan headquarters and now theyve stopped responding to us. This is what the truck looked like when we went to pick it up. The drive shaft is covered in rust and so is where the exhaust bolts to the engine. Dealership says it normal wear and tear. Theyre not replacing the driveshaft. They said the rust depends on where the truck was manufactured. Its normal. I went around their lot. No rust under any of the other trucks there. My 2014 Titan and our sons 2014 Frontier has no rust. Not a drop. Heres photos of how it looked with the brand new engine. Thats Nissan. @Jenkins Nissan @Nissan. Share this please. Everything under the hood filthy and thanks for the 2 scratches on the front bumper!! Sad thing is thats the 4th vehicle our family has purchased from Jenkins. Way to lose customers. #JenkinsNissan, #Nissan Bonnie **. Next chapter. So as you all know, my wifes new Nissan Desert Runner after having only 1060 miles on it. Had the motor blow up after the catalytic converter mess up. They replaced the motor and converter in 28 days. She picked it up and has driven 51 miles since. Now warning lights are coming on and off for no reason. The brake light, battery light, and a white one in the middle keep coming on. We explained we want the truck replaced. They refused and its just one problem after another. Contacting The Better Business Bureau and Department of Agriculture tomorrow. My brother in law owns a repair shop in Jacksonville. He said they have jurisdiction over the laws concerning these type issues. Thanks #JenkinsNissan and #NissanCorporate.

Please don’t do business with Town Center Nissan. I have been a buyer twice and was told each time that if I referred someone I would receive a referral fee. I have referred 7 buyers in the last year and a half to the same salesman his name is Aziz. I have spoken to him many times and each time I am told the checks will be coming. They have not, not one. I can’t speak for other Town Center Nissan business practices but if they fail in this area so terribly I would suspect other poor business practices.

Called Nissan customer affairs talked to a Trey. No help... Asked to talked to his supervisor then talked to a Alica (not sure on name). Voiced my disconcern with my customer service at a dealership. Asked for Alica for a email with her name and my case number. Said she would. Well she had Trey call me back then he said he would. Keep in mind they dont have employee ID numbers and cant use last names. They work in your Tennessee office. Neither one of Nissan customer affair case workers could send me a simple email. All they wanted to do was close the case which I had to call and have re-opened 1st time. Basically its waste of time to complain to them. Almost sure nothing was done or will be done. Best they could with all their experience suggest a I get a second opinion... I felt like the dealership was being shady.

This is a warning to all potential Nissan customers/owners. Nissan had my Son pay $130.00 for a diagnostic check to see if consumer affairs would fix his transmission that gave out exactly one year after purchasing his car from Paul Blanco dealership. Consumer affairs of Nissan denied his request for repairs due to my Son had too many miles on his car 11k to be exact. Instead of telling my Son this in the beginning, they took my Son $130.00 and went their merry way.I dont understand how a company can do so many people wrong. It is evident that there are issues with the transmissions to Nissan but no one is stopping to see why. I am frustrated to no end as a Mother watching her single parent Son pay for a vehicle he cant drive and if he turns the car back in gets a repo on his record. I needed to write this comment on behalf of my Son. We definitely would hate for someone else to have a similar experience. I pray God will vindicate my Son and the rest of the Nissan customers that have been bullied and robbed by Nissan. Thank you!

I bought my 2012 Pathfinder with 2,500 miles about a month ago. It has been in the dealer seven times, twice for the car will jump into 4X4 automatically and check engine light comes on. Due to some bogus info from the tech at the dealer about too much trans fluid being put in, Nissan has voided my warranty for the trans. No one will call me back from Nissan executive levels or even try to help in any way. The car has 4,000 miles on it and I am over a barrel. If anyone has any contact number or Carlos **s phone number, let me know. Thanks.

Bought a new truck in June of 2020. Within the first few months it had 2 radiator leaks, showed signs of a/c leaking and possible injector leak at the 1 and 3 cylinders due to dirt build up around them. After passing by police radar on the side of the road at 40 mph on speedometer it showed 37, 36, so 4 mph off. When I took it in to the dealership with the radiator leaking fixed one leak completely a loose screw on the radiator switched radiator cap from radiator to overflow slowed the leak ordered new radiator cap. While their computer was reset to attempt to fix speedometer. After reset at low speed 40 mph radar showed 39 mph. After getting past left and right at highway speeds used GPS speedometer which showed me only doing 72 sometimes 73.To reach 75 mph on GPS speedometer must get to 78 or 79mph on my dash. This greatly increases the mileage on the vehicle and runs the warranty out sooner also greatly reduces resale value of the vehicle. The first time I towed a trailer weighing 2200 pounds and a 24 hp compact tractor weighing less than 2200lbs the receiver hitch cracked and Nissan has done nothing to replace it! The last two things that was in the initial list of issues the battery terminals were never coated with corrosion inhibitor and the bed wasnt mounted properly leaving roughly a 1 inch gap of alignment from the side of the bed from the cab. So if you are looking down the truck from the tailgate instead of the bed blending into the can you see it bend inwards from the outside of the bed towards the drivers side of the truck. Well I had also complained about squeaking noises from the front end and was blown off.I have been trying to get the truck repaired for over a year now to no avail. In May 2021 went to check fluids under then noticed that the headlight was cracked roughly 1 to 2 inches from mounting bolt under the hood, went to other side it was cracked as well. Shut hood got to looking center of hood aligns perfectly with grill but both the driver and passenger sides are off. Gaps between hood and fenders arent even. Its about the opposite of the gaps in the tailgate due to it being misaligned.This vehicle was never wrecked unless something happened to it before my purchase at 48 miles. Nissan doesnt want anything to do with me or the repairs that are warranty repairs. If you are thinking about buying a new Nissan save yourself the headache. Buy something better. Service after the sale is horrible. Nissan consumer affairs has promised to fix these issues since my first call. It now has been in the shop for over a month in total this visit 3 weeks and going and as of 4 days ago hadnt even been looked at. Beware of what you buy.

2013 370z - The airbag sensor is always disabled when my wife sits in the passenger seat. She weighs 120lbs. We also have a 2012 Rogue and the airbag sensor works properly. We also checked a 2013 Infiniti and the airbag sensor works properly. Nissan says it is working properly. Nissan now ignores me.

I bought a Nissan Altima for them in 2014 and financed through Nissan Motor Acceptance Corp. All was great with the car until I was involved in a bad wreck injuring my wife. Talked to Nissan several time over next couple months getting total loss taking care of. Insurance paid all but 5,100.00 and some change. I was told from multiple people within customer service in total loss that as long as I made a payment, this would not be negatively reflected on an account. I made payments that were more than my required payment amount. Then the real fun began. I made a 5,127.44 payment in the form of a check and mailed in, happy it was going to be done. Waited a week, checked account and it was still not listed. Check another week later and still nothing. So I called, they said the check was damaged and could not be processed and mailed the check back. This whole time I stayed in communications with Nissan. I told them once I received the large check back, I would send another check for total payoff. I was advised by another customer service member in total loss department that as long as payments were no further than thirty days apart, I was good. Well they LIED. I was sent to collections department within Nissan and told it will be listed on my credit as a charge-off. I did just received the check damaged yes, but was damaged when opened at Nissan. They opened the envelope long was tearing the account numbers off, then sent the check to me in two pieces so I will make a full payment to be DONE with Nissan but this car was 2014 with 8,500 miles when totaled and was just waiting for this to be cleared to by a 2015, NOT ANY MORE. Nissan will never get the chance to sell finance or even talk to me about one EVER..... And as a veteran, I will post this on all my veterans pages that I am on. I do not recommend Nissan Motor Acceptance Corporation to ANYONE.

Enzo Ferrari described Nissan 300ZX Convertible as the sexiest car ever built. He was correct in his description. This was the Super Car of the 90s with the various standard features that the vehicle has. You have to see one to believe it, remembering that it is now 25 years old.

I bought a 2014 Nissan versa note from dealership on June 9th 2014. I signed the contract and took it home that day. A week later I took in my down payment and signed another contract to reflect that. A week later I get a letter from dealership saying my loan was not approved and I needed to return the car within 48 hours. I called the finance office and was told they were working on it and would call me the next day. The next day I received a phone call saying they got my loan approved and I would have to come in and sign a new contract...which I did on June 30th. From June 30th to august 28th I was waiting for title, plates, payment info etc. from the bank. I never got those things. Instead, the dealership came out in the wee hours of the morning and took the car. Apparently because my loan was not approved. I have contacted legal counsel and will fight this.

2013 Nissan Sentra SV with transmission issues. Took it to the Premier Nissan of San Jose and was told they could not find the issue. Test drove with the mechanic. Next day they say they cant reproduce the issue. Went back again and went on a test drive. Next day again they say they cant find the issue.I went back and this time another mechanic went on a drive with me and brought the computer to record data. He said that the car will need to stay there. This was already a week in the shop and they did not provide a loaner.Extremely poor customer service. The service advisors are a bunch of liars. They dont even call me back with a status update. I had to call them multiple times to find out. They changed their statement 3 times about me getting a loaner. 2 weeks in now and I am still without a car. Stay away from this dealership and stay away from Nissan. ABSOLUTELY MY LAST NISSAN EVER EVEN IF THEY GIVE ME A 50% discount.

My partner brought a Nissan Navara 2 years ago, brand new, and since then it has spent more time in the garage being fixed than actually being driven. It has only done 40,000 km. It has had the clutch replaced. The alternator has gone 3 times as well as the starter motor of which it has cost us nearly 2 grand each time to fix. My partner used it for semi 4wd/work car for the first 12 months until we continued to have the same issues, then he used it as a work car. Now being a 4x4 car you would think you could drive it out the bush. Well this is not the case. Every time it went out bush it ended up with water in the starter motor and rust. I may also ass that it ended up with dust in the alternator which is meant to be a completely sealed unit. In addition my partner for the past 12 months has only used it as a work car, which he is a bricklayer and it seems to have the same problems. This means that even if he drives on a dirt road then the same issue occurs. We have had our own issues with the dealership where we live, not contacting head office, and making us pay for things we should have. In addition they have also been very uncooperative and unhelpful to deal with. We have contacted head office about these problems and the fact that this car is completely useless unless driven on sealed roads!! Head office was very unhelpful, had terrible customer service and was unwilling to investigation further or help find a solution to the problem! NISSAN state that they like to have customer service and a high level in resolving issues. Well we find this to be very untrue. I might also add that this car is under finance. We are now paying for a car we cant use or rely on!! We have had to go buy a 3rd car just so we have a reliable car for my partner to use for work. We should not have to do this for a brand new car that is meant to be 2 years old. VERY DISAPPOINTED with NISSAN!!! Would not deal or buy a Nissan again!!!!

We have a 2013 Nissan Altima that started having drivetrain issues around 85,000 miles. The unreliable, poorly designed CVT seems to be the issue. After getting 2 quotes from 2 different dealerships, (one at $3742, and the other at $3565). I asked the dealership to see if this could get covered under good will or for Nissan to cover some of the cost since the extended warranty covered the car to 84 months or 84,000 miles. The claim was rejected because they said the timeframe was too far out. Nissan knows they have problems with this transmission, otherwise they would have never been forced to extend the warranty on 2003 - 2010 Nissans for 10 years or 120,000 miles or the 2012 - 2020 models for 84 months or 84,000 miles.Nissan should be held responsible for covering a defected product that they continue to use. Please dont make the same mistake I did, do your research and do not buy a car from Nissan, especially one with this CVT system. I am having an independent shop to fix my car because I refuse to give Nissan anymore of my money. I for one will never buy a Nissan product again!!!!

My 2007 Altima hybrid died now several times without warning, had to tow it to this dealer because they are the only one who can apparently do the diagnostic. So they charge hundreds of $$ to find out that there is a blown fuse, which they replaced, but it blows again. Solution? Change all four engine coils, because this is what causes it. Why? Do not know, but they can try to find out if I agree to pay $160 an hour to investigate some more. Yes, this happens second time on a VERY low mileage vehicle, and yes it is a common problem with Altima Hybrids, but there is not much they can do. And no, they will not call Nissan on your behalf but I definitely should - they even give me a number. So I pay (again) a $1000 dollars for a trivial and premature repair, which should have never happened, and not knowing what causes it.I called Nissan, and after several days of phone calls and interviews, I was they do not see any problem because the car is not under warranty. Really? Privately, all mechanics know that there is a problem, and clearly there is something wrong with the vehicle. And yet not only Nissan refuses to stand behind their product, but they penalize the customers over and over again by making to pay them excessive and unreasonable cost to diagnose a known problem? I guess no more Nissans in my future and I will have to switch cars asap, because I simply cannot afford such an unreliable and unpredictable vehicle. I was lucky it happened when I was only 5 miles away from a dealership. What if you are on a trip? Stay away from Nissans. Oh, they are very very polite.

I sign for my daughter to have a new car for college. My daughter had a flat. I told her to take it to Kia, we bought the Gap Ins. The service dept told her that it was not covered so I told them just to put the spare on. Come to find out there was no spare or kit in the new vehicle. Well I was very upset about that. I should have been told that. Anyway, I call Consumer Affairs to report it, I talk to Bruce and he told me to email him my receipt and he would refund me for a new tire or kit. I emailed Bruce on July 29, 2014 and I have been getting the runaround ever since. Well they just lost a customer for a $106.00 dollars and now Bruce, I will be too busy telling everyone about how Great your customer Service Skills are.

I purchased a second Nissan vehicle from National Motors on 12/17/2013. I had to trade in my previous 2009 Nissan Altima Coupe because the car would not start. I changed the battery and received three jump starts and the vehicle would not turn on. I found out later that the Nissan Manufacturer was aware of a steering lock issue and did not recall the vehicle or notify customers of the vehicle that this issue would occur. The same date I purchased the second vehicle from National Motors, I noticed my locks did not work. The driver side door unlocked from the outside using the key, but the other three doors would not respond to the key, only making the locking noise. I contacted Dwight, a car sales man and was told my locks would be fixed once the locks were ordered. They would fix my tail light and the locks because the tail light also had an issue. In January, Dwight advised that the locks were on back order but should arrive within another two weeks after the call. I called the dealership every week for a status update on the locks and continued to get the run around. Dwight stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating he was no longer dealing with this anymore. No one called. Last week, 2/18-2/20 I was advised by Dwight that the owner of the dealership, Brian, decided to no longer fix my locks. Dwight stated that the locks were ordered and Brian returned the locks to the warehouse stating that he was no longer going to repair the doors. My father contacted the dealership on 2/21/14 and John advised that I go to my local Best Buy to get a remote sensor. On 2/22/14 I was told by a Best Buy Installer that the sensor would not fix the locks because there is something wrong with the car. Since the key opens one of the doors, the installer stated that the remote sensor is not the issue. There is something wrong with the doors. John ** then stated to me and the installer of Best Buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. There is no information on the website stating the door is defective nor is it reflected in the contract or discounted from the price of the car. This same day, the Best Buy installer contacted John and told him that the locks would not be fixed by Best Buy. John told me to come to the dealership to trade the car because they would not fix the locks. Unfortunately, throughout this ordeal and the back and forth between me and the dealership, my finance company has not received the first payment which was due on 2/11/14. I was afraid of making the payment because I was not sure if I would be able to keep the car or not. The locks not working is a safety issue and deceptive for the dealer to even think to allow a consumer to purchase the vehicle at full price without advising of the issues with the car. The date of 2/22/14, the owner Brian would not allow me to test drive a vehicle until a sales man had his appointment. I waited two hours for the sales rep even though his appointment didnt come in until two hours after I had already waited. The owner Brian continued to laugh and eat his food in the back as if I was not waiting to test drive a car. During this instance, I was still not offered any accommodations for my situation. This situation has caused me a lot of time, energy, and credit. I have contacted Nissan through the Better Business Bureau and they refuse to help me, even though this issue has occurred with thousands of Nissan customers. I will continue to voice my experience until someone fixes my locks, refunds my deposit, or trades this vehicle. This experience is a reason I will NEVER buy from Nissan again nor will I ever buy a car from this dealership. Nissan should offer extended warranty for situations that are beyond the customers control. Based on their response that I do not qualify for the issue to be resolved through them because the car is a 2009 is absolutely ridiculous. I will NEVER deal with Nissan again!

First my brake module failed which by the way is an $1100. Part only covered under extended warranty... After leaving from this repair the same day I went to get gas and the gas pump valve at the gas station kept clicking closed like the tank was full when it was not. I thought it was the gas pump at the station. Went to another one and figured out that it was the truck. Took it back immediately and it was not covered... In a miraculous coincidence if you believe in those I received an notice from Nissan two days after the repair that there was an issue now covered under extended warranty for a gas vent tube... In the letter they described the exact symptoms I was having but when I inquired they would not cover the problem because it was the valve and not the tube. Sorry Nissan but you dont get a pass on this one. When you purchase a vehicle you should be able to put gas in it no matter how old it is... Ridiculous.

Since day 1 of having my Nissan Rogue 2016 SL FWD, have had constant issues. Front auto braking sensor malfunctioned the day I drove it off the lot in July 2016. Didnt have my car for 2 weeks, dealership was clueless on when the parts would be coming in. Dealership said they would paid for all the gas consumed in their loaner car for those two weeks and they paid 75% of it. At that point, didnt care to deal with them. Factory tires on the Rogue are junk, so loud on the highway. Acceleration is awful and the gas pedal vibrates. Had issues with something being loose in the driver side door, made a chirping sound when I closed it. Passenger door does the same thing now. Back door hatch makes a noise when turning or backing out of the driveway. Took the dealership and they took it all apart, broke a couple clips for the back trim and put it back on anyways thinking I wouldnt notice. Took it to the dealership I bought it at, the Midwest Regional tech and Service manager messed with my back door to get it to stop making noise and said they would order all new parts for it. They never called me back when the parts came in so I just now have them doing the work. Now my steering wheel shakes a ton when braking on the highway with speed over 50mph, its back in the shop for a second time to figure out the problem after a quick resurface of the rotors. I will never suggest a Nissan to anyone ever again, these cars are junk. Overheard so many complaints about their new Nissans from other customers while I was in the dealership the other day.

Dont get electrical work done at dealer. The dealer cant find anything wrong. I have to jump start my car every time I need to go anywhere. They told me there is no problem with my battery and alternator.

Not only my is only 3 years old, now I have to buy a new engine??? Its only 3 years old. How come, I pay for this car in full now I have to $4,000 more on it. This is the thing, I move from ont to n/s and it put me over the 1,000 km. I am at 1,110kms and the rallye motors in Moncton n/b 1800-551-9595 will not let have a better way, of fixing it. I am not happy, I got spam. I be better off buying a ford.

It started out that my A/C would not work if I was sitting still. We called Nissan service and asked them what it could be. They listed a few different things. And none of them were your transmission could be getting contaminated with radiator fluid. Then on Christmas, our heat stopped working. My father-in-law had my husband check the radiator fluid. It was low so they filled it up. And everything was fine. No one still had any idea what was going wrong. Then in March 2010, I went to pull out into traffic. My car had a hard time switching gears and picking up speed. It just suddenly happened it was driving fine. And then, nope not anymore! Thank the Lord I am one of those drivers who wants the road to be almost clear. Because if not, I would have had a bad accident. So then, I called some people. And at that time, no one still knew what was going on. We have some Nissan techs that are friends. So, I guess Nissan finds out the problem somehow, but they will not help anyone out. Even if you got all your services, this would not have been caught. Nissan needs to man up and fix these cars! I have called National Highway at 888-327-4236 and have made a complaint! Please everyone, do the same.

I bought a 2015 Nissan Sentra brand new with 0 miles on the odometer (no kidding I test drove it with the shipping packaging still on it). I have had a very good experience with my car. I am posting because I am disturbed by the number of complaints by other owners with similar driveability problems I have had with my car and I got mine resolved with minimal money spent. Here is a list of my problems and resolutions.Had a problem with what I thought was my transmission (I had the same symptom everyone posting here has complained about... power loss, erratic RPM using cruise control, put accelerator to floor but only get minimal speed... etc but it never shut down as I took immediately to my trustworthy dealer Griner Nissan in Valdosta,GA). The problem with my driveability turned out to be a cracked taillight (yes). Nissan uses a drive-by wire system in the throttle body of the engine (older cars used a metal cable to operate the throttle). My car had a hairline crack in the left taillight and water was condensing inside the housing and caused a problem in the wiring on the car. The throttle body to act erratic causing shifting problems and power loss because the throttle is controlled by the engine computer instead of manually by your foot.Dealer replaced my taillight housing assembly under warranty and no more problems. This happened at about 30,000 miles (I have a high mileage car due to using it to travel for work. I currently have 86,619 as if this post on a 2015 Nissan Sentra with original CVT never been rebuilt or replaced). Weather seals in front passenger doors are thin and get beat up from entering and exiting car replaced under warranty. Rear door seal are kind of loose and can slip off car. 2 sided tape fixed. No more problems (2$). Changed CVT fluid at 40,000 miles. Dealer advised to change fluid at 30,000 instead of every 60,000 as per owner manual factory maintenance schedule to prolong transmission life $160. Had to replace muffler heat shield because it came loose unknown why $285.A tip about driving with a CVT equipped car: the car will drive smoother if you give it constant throttle instead of variable throttle because the computer shifts for you and rev matches with the throttle which is also computer controlled. THEY WORK TOGETHER (like on a car with a conventional transmission and a cable throttle) on a older car with that setup your foot was the shifter. Push the pedal and the car would move and shift accordingly. When you hit the brakes or pick your foot off the accelerator it would downshift because a conventional transmission works with fluid pressure and engine RPM. Now the computer is doing all the shifting and throttle management.Another tip use the ECO and SPORT modes more when it starts to shift a little funny. The sport mode will unwind the transmission better and when the transmission feels too loose use eco mode. Another time to use eco mode is when you have a load in the car. The lower gearing lessens the straining on the CVT under load and then unloaded hit sport mode to free it up then go back normal. Point being use all the transmission modes it will run a lot better. Hope this helps some people.

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation. Although I was a repeat customer, and a member of the Baltimore, MD community - I was told the deal could not be reversed, even though I had not taken delivery of the van. I offered to have Bob Bell keep my trade in - which was for sale through their used car inventory with no refund to me - as my contribution to the situation, in addition to providing another $2,000.00 to avoid any dealer loss. Nothing. I can only assume I had so overpaid for the van that even before delivery, my trade in profit and an additional $2,000 was still too little for Bob Bell to make on a non-sale. Both Nissan Corporation and Bob Bell Nissan in Baltimore should rethink their commitment to the buying community that has made them successful.

I had the opportunity to buy a vehicle brand new. I choose a 2004 Nissan Titian! I love this truck. I have taken pride in caring for my truck. I bought the LE Crew Cab in wonderful green color brand new off the floor in 2004 from Coast Nissan in San Luis Obispo. There has been a huge issue that started a year after I bought the truck. The clear coat is coming off the roof of the vehicle and the hood. I have paid for the truck to be waxed, clayed, and restored over the years trying not to pay for the whole truck to be repainted. Although, I have taken many steps to preserve and protect the paint, it’s not! Note that there was another issue with the extras that come with the LE model, heated seats. The driver’s seat almost caught fire and the dealer made me pay for the replacement stating it was my responsibility. I was the one that wanted them. I don’t think I fully understand how Nissan won’t take responsibility for a defective product that could have caused harm or destroyed the vehicle entirely. It is a standard upgrade that comes in the LE model and it is not a customer requested extra! I am writing this just to spread the word about Nissan faulty paint and unaccountable customer care. Although, fixing the paint would be the right thing to do!

I dont know why I never learn my lesson always coming back to this dealership. When I would search for car loans for bad credit, they would always come up. Been turned down 4x, the last humiliating incident, finally got approved through the help of a friend whos only supposed to cosign with me but ended up having the loan under his name only, my name - hopeless. So we drove home and just before the 2nd week, they called asking for my friends tax returns. Wrong timing coz this a few days before the long weekend. I was able to submit what they want right after long weekend. Now theyre saying bank got suspicious and asking for cosigner. I said, You guys are the ones who decided the loan be put solely under my friends name, and we kept you posted about the delay on the docs being asked so you can somehow keep your bank posted and now we are faced with this. My salesman said, Bank said no cosigner no deal. I said, Ok heres the key... TAKE IT. So they did even if I already put 3,000 miles in it in only a 3 wk time. What I cant forget is the humiliation of taking my stuff out under the heat of the sun and piling them up on the side of the guest parking while I wait for my friend to pick me up. FIRST TIME that I experienced such humiliation, although Im a BIG FAN of the NISSAN JUKE, and 2nd GENERATION NISSAN JUKE IS COMING OUT NEXT YEAR; NEVER MIND AND NEVER AGAIN. Thanks Nissan LB. That review is posted on their website. Customer Relations messaged me and left a number to call in case I want to further discuss and get help, but for 4 days Ive been calling but no ones answering. I thought they are testing me how far can I go about telling my ordeal, so Im escalating it to you.

2012 Nissan Rogue S AWD, with a CVT. 2015 Oct, I purchased the vehicle use with 96K miles, still within the bumper to bumper warranty (different owner). 2 Weeks after purchase during an attempt to vacation, we arrive in St. George with a smoking engine compartment and loss of fluids. The transmission blew due to it overheating. It over heating due to the poorly manufactured cooling portion of the CVT. Which resulting in the transmission being overheated and blown. The Nissan Dealer in St. George charged my purchased extended warranty for the replacement. Not the extended manufacture warranty it should have been covered under still. $4,600 total - $480 out of pocket.June 6th, 2017. (1.5 years later, 7 months outside of warranty and 124,500 miles) Traveling to Grand Junction. Vehicle started mimicking similar issues as prior. Had to replace the cooling portion of the unit. They upgraded it to the better version (the external cooler) that would prevent the transmission from over heating. $1,000 total $160 out of pocket. (Thank goodness for my extended warranty AGAIN). July 7th, 2018. 1 month outside of warranty for the external cooler and 136,907 miles. Traveling to Twin Falls. Same issues start occurring. AGAIN. Took to the dealership on 7/9 where I was advised that my transmission had went into fail safe mode 111 times. Leading to need to replace the transmission once again due to the external cooler not doing its job once again.I have contact Nissan Consumer Affairs, I opened a case which went to review. Subsequently being denied for Goodwill Assistance on 7/10 at 5:20 PM for assistance on another $5,000 repair due to defective manufacturing due to the vehicle being outside of the 60,000 mile manufacture warranty. I was very friendly offered the opportunity to purchase another vehicle from Nissan though. I THINK NOT! Nissan, it is time for you to own up to your defective vehicles and repair them at your cost since there are so many of these that are occurring with the same issue! I also urge everyone to contact the National Highway Traffic Safety Administration and report the problems of loss of acceleration etc.

I bought this 2015 Nissan Altima Feb. 27th, 2015. It had defects on exterior, signal lamp loose, dashboard bad. 2 weeks later the sway bar fell from underneath. I duct taped it up. Called Reidsville Nissan. Corrected. Now after 1700 miles and 3 months later the radiator went out. New one installed by Nissan store. They drove it and called me. Said it needed a new motor. Really, after 1700 miles. Called consumer affairs and after 2 weeks they said Nissan would not buy back or substitute for collateral. Very unhappy with this decision and have had an account with Nissan 4 years. I feel as if a substitute for collateral would have been good. Now I will be trying to trade for a car. I do feel safe in today. Today I go pick up my new motor Nissan and not happy at all.

After exchanging my leased 2005 Nissan Altima for a new leased 2009 Nissan Altima, I was billed over $2,000 for excess damage. After reviewing the inspection report (inspection done by a third party company, without my review or given the chance to correct damages before turning the vehicle), I wrote a letter of dispute to NMAC and sent it registered mail and submitted payment in full for the items I agreed to. NMAC did not respond in writing or by phone to my letter of dispute. After a few months, I began to receive collection letters from an outside collection firm. Again I sent a letter of dispute to NMAC and sent a copy of the dispute for the file to Experian, Equifax and TransUnion credit bureaus. After a few more months I began to notice the adverse credit notations regarding this transaction with each credit bureau report.Once again I requested in a letter to NMAC that they respond to my original dispute and remove the adverse credit information from each credit bureau. After two years, I finally received a response. A demand for payment of the disputed amount and a comment that they viewed my original dispute as frivolous and without merit. After over three years, this adverse credit mark is still showing up and impacting my credit score negatively. I bought out my lease on my current Altima and will never again buy a Nissan product. I also go to great lengths to tell all of my friends and acquaintances to beware of doing business with Nissan and especially NMAC. Nissan may feel that they have won a battle with me for approximately $1,700.00, but I will try to hurt their sales as much as possible through my negative comments to friends and acquaintances. While in graduate business school, I learned that on average, consumers who have good experience with a company share it with one other person. Those who have a bad experience share it with an average of eleven other people. Im beating the average.

Airbag recall - I called recall center for 2 months. Explained to them that I havent driven in 10 years. Live in Alaska and have mental health issues that make me afraid to drive to Anchorage, I live in Wasilla. I was told several times, Dont worry. We dont want you to drive if it makes you uncomfortable. Then was told, SORRY YOUR PROBLEM. First they build a car that can and will kill you. Then you think they will do the decent thing that they promised to do, I have it recorded so I thank nissanusa.com for making my problems worsen.

This space would never be enough to write all the issues we have had with our car. Its the worst deal, the worst customer service, the worst corporation, the worst car, the worst company. That company has stole the money from us. I had never thought was going to be that bad. The car has gave us lot problems, consumes the amount of gas that 3 cars all together will do from other brands. The doors got stuck and had to take it to dealer to open them stupid tickets. Can not appeal to the clerk. I really hate this company. They are such a stealers not dealers, stealers... I will never recommend it to no one.

Well here goes. Nissan car/van owners beware. Their customer service and warranty is horrendous. And without a doubt they have an issue with the engines, same recall as Toyota but instead of calling it a recall they are simply finding an excuse to revoke your warranty and make you pay for the new engine. We’ve owned nothing but Nissans since 1996. Our 2 year old passenger van with 56k Miles started burning oil. No engine warning light came on, no low oil warning light, nothing. We brought it to the dealership three times for oil level tests, then they took the van last Monday to do more tests. They don’t pay for a rental, don’t give you a comparable rental so I’m in a 5 passenger car. They then tell us it needs a $12,000 new engine and warranty was revoked because we are missing one receipt. I’ve spoken to at least 9 people at Nissan Corporate. No one can do anything because Nissan Warranty is not “customer facing.” Their decision is final. So, our van will get its new engine. We’ll suck up the cost then trade it in for something new. NOT NISSAN.

I purchase a 2015 last yr 2014. March of 2015 I was driving on the highway going about 60/70 when my car dropped on its own all the way down to 10/15. Me and my kids were in the car. Took it to Sheridan Nissan where I bought the car from, they couldnt find anything. Well it happen again, this time my husband recorded on his phone showed the service department. They replace the transmission. Now 10/2015 the transmission seal broke.

Bought brand new 2015 Nissan Rouge. My tail light has been repaired 3 times due to condensation and currently not fix costing me gas, time, and unwanted mileage. Each time I have to take it to the Nissan Dealership, currently around 357 miles put on going back and forth. File complaint asking them buy back suv or replace SUV, and they said no and set up appointment number 4. If I wanted a problem SUV I would of bought a used one, since lemon law requires 4 attempts to fix it. I cant do anything but put up with the lies they have told me, therefore for all the stress, time, gas, money and mileage I give Nissan a negative 0. Will never buy another Nissan. Since I cant submit this without a star being check I will check 1, but I stand by my negative zero

I am a 2008 Nissan Titan owner, who is seeking other Nissan owners in the WNC area, whom all of a sudden, after a rain, have their paint delaminating causing a white plaque spreading all over. I took my Titan to 3 different body shops I trust, and they each stated the clear coat was delaminating. It was clearly a manufacturer defect. I contacted not one, but two, local Nissan dealerships and have had their GM, service manager, and Nissan specialists (you name it) look at it and take pictures. I have bent over backwards doing everything that Nissan Corporation has asked while I lose multiple hours at work, including having it looked at by their preferred body shop who even said it is a manufacture defect. Now, after putting over 400 miles on a vehicle I baby and do not drive but for pleasure, they are trying to tell me that since it is out of warranty (though the miles are very low, as again I do not drive it on a normal basis) they dont have to do anything towards my Titan. There are numerous claims by others of the exact same issue happening with them (including a lady at the same dealership the same day as I, complaining about the same thing with her Nissan). Although Nissan Corporation states that they have never heard of this problem before (a simple search shows customers back to 2004 with the same problems), I truly believe a class action lawsuit should be started. Please post your experience and if you live near my area.

I bought a 2008 Nissan Rogue brand new on Christmas Eve of 2007. The transmission went out on the car in July of 2010, at 100,000. I was almost hit and killed by an 18-wheeler. Nissan claims the transmission fell apart and after several months, said they would replace it at no cost. In February of 2012, my Rogue began to show the same signs of failure that the first one did and I took it to the dealership once again to have it inspected. Approximately 8 days later, the service department informed me that the transmission would in fact need to be replaced again with only 66,000 miles on it. I phoned Consumer Affairs and they have been no help! I have written Mr. Carlos Ghosn a certified letter and he has been no help! Why won’t Nissan just admit my car is defective and make an attempt to remedy the situation?

I have experienced multiple major issues that required me to repair my car at a huge expense. These are issues that car owners should not experience during the timeframes that I have owned my vehicle. They have caused an extreme amount of stress and required a large amount of time to fix. I purchased my car new, direct from the Nissan dealer.Some of the issues I have experience is as follows. Right when I was leaving for the airport for my honeymoon, the key would not turn in the ignition and the car would not turn on. I almost missed my flight to the airport. Later, after major diagnosis, it turns out the pins in the ignition moved, which would not allow the key to turn. One entire summer, the engine temperature gauge would shoot up after I drove my car for 15 minutes. My engine would constantly overheat, the A/C would turn off, and I would have to pull over to cool my engine down. It turns out the radiator was malfunctioning, which was a very difficult problem to diagnose and required multiple assessments.My newest problem is that my key no longer works and Nissan wants to charge me $500 to get new keys because they have worn out. I contacted Nissan, asking for financial assistance because I believe that keys should last the lifetime of the vehicle. Nissan told me that because my car is outside of warranty, they are not legally obligated to help me. This shows me that Nissan does not care about its customers at all. For an issue like this, Nissan should fix a key outside of warranty. I have only owned my car for 6 years. I am no longer a loyal Nissan customer and will be purchasing my next car from another company. My dad has been trying to tell me to sell my car and I think he is right. I have had enough.

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

I purchased a new 2016 Nissan Rogue last week. Today I could not get into the portal so I contacted customer service only to find they sold me a new car that was under a recall on the transmission. There was no disclosure of the recall. I have contacted the dealer and an attorney.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.We were told by a Nissan mechanic that Nissan is fully aware of the issues with the transmissions in the 2013-2015 Nissan Altima and yet they won’t do a recall or provide assistance to owners. This is heartless and senseless of such a major company. Lost and dont know what to do as this is major, while we are in the middle of planning our wedding, daughter car went out and its the holidays. Real nice Nissan.

Nissanconnect services is a joke. Its so difficult to understand what level and what options your vehicle has that the dealership doesnt even know. Nissan navigation is nothing short of pathetic. Its a very painful process to navigate to anywhere!! You cant even enter your home address unless its already in whatever ancient database Nissan is using. Nissan should completely abandon this system and work toward making Android Auto/Apple Carplay work wirelessly. For that matter all vehicle manufacturers should do the same.

My CVT transmission was replaced at 70,866 miles by Nissan because of all the problems I was having with it. This car has given me problems since day one. 3 weeks ago, my car left me and my two daughters stranded on side the road out of town when it would not accelerate when we stopped at a red light. After getting my car towed ($355.00) back to the city where I live so that I can get it to the nearest shop, I am now being told that I need to replace the transmission again. I now have 131,000 miles and it is no longer under warranty and they want to charge me almost $5,000 to replace my transmission. That 60,000 miles since my transmission was replaced. So obviously the CVT transmissions need to be replaced every 60-70,000 miles. WHICH IS COMPLETELY UNACCEPTABLE. MY FAMILY OR I WILL NEVER BUY NISSAN AGAIN AND I WILL MAKE SURE I MAKE EVERYONE AWARE ON EVERY SOCIAL SITE AVAILABLE and THROUGH WORD OF MOUTH...

Paid my Nissan on July 23 2020, the check cleared July 24, 2020. I was told it would take 15 days, it is now Aug 15th and no title. Called on Aug 7 and told them its been 15 days where is my title. She said that its going out today, I asked for it to be overnighted and she refused. Called on Aug 15 was told it was mailed Aug 10 not Friday Aug 7 that was previously told to me. I am selling this vehicle and need the title so my buyer can register it. Terrible service, I have paid my bill on time and I need my title now.

I purchased my 2017 Nissan Murano on 2/27/17 from Frank Fletcher Nissan, Joplin MO. Prior to 5/8/18 (I do not have this date or who I spoke with at Fletchers) but I stated to them when my husband drove the car and placed his arm leaning on the center console the drivers seat would rub against the console causing this annoying squeaking that was continuous until he changed positions. I was asked if my husband was a bigger man and I said yes 63 230 lbs but what does that have to do with it? He stated they have had several complaints about this and all the men were larger. I said that is no reason for the seat to squeak! We had other vehicles & not ever had this issue. So on 5/8/18 I took my car in and the service dept said they could and I agreed to let them install washers to tilt seat slightly and prevent rubbing.This seemed to work briefly but then it started again. Nothing like before but still it should not be happening. So I went back again to report it. This is my 1st brand new car and this should not be the way it is & I have never had a car that had this issue and I am sure I could have bought any other car & not had this issue. So I said if you cant fix it who should I speak with that might be able to assist me and at that time he gave me the 1-800-nissan-1 #. On 6/6/18 I contacted the 800 Nissan consumer affairs and the person I spoke with said they will send case to regional consumer affairs specialist to get in contact with dealer and investigate giving me a case # ** from agent #**. on 6/8/18 I spoke with regional affairs rep and he had authorized technical resource to talk with Fletchers and that my car was under warranty so call and make an appointment to take my car in. 6/8/18 I called Fletcher for an appt. They said they will need my car 1/2 day but he will get ahold of Regional consumer affairs and find out how to get set up with tech. 6/11/18 Fletchers called. Will get tech line assistance with them to get help on resolving problem. Appt set for Wed, 6/20/18, 10 a.m. 6/20/18 took car to Fletcher Nissan Joplin, MO. Service manager said will contact tech line and see what they can do. He came back to get me in just a short amount of time and said I could take car and he would call me to bring it back in once tech line calls them back to let him know how to resolve. On 6/29/18 I receive a call from Fletchers customer service dept asking if my problem was resolved to my satisfaction and I said no and explained I was still waiting to hear back from service dept at which time she transferred me over to the head of the service dept.The man said he had spoke with tech line and they were not to modify seat or replace it. He was told it is a characteristic of this vehicle. ARE YOU KIDDING ME!! At which time I told him I would NEVER purchase another Nissan again and it is a shame because my sister bought one just like mine because I liked mine so much until this and now they will never buy another Nissan either. I called 800 Nissan back and spoke with agent #** and asked for a supervisor. He said he will have a supervisor call me back no later than tomorrow. He did have me explain to him my issue so it could be noted prior to supervisor calling me back. 7/12/18 a supervisor called, left a message on my phone and said the dealership provided me with correct information. The vehicle is operating as designed and it is a normal characteristic. They will follow up with me tomorrow to make sure I received this message.7/16/18 Sammie called and I was not where I could talk so told her I would call her back Tuesday at 10 a.m. She gave me her direct #. 7/17/18 Sammie called me back at 9:40 a.m. Said all she could do was restate what I had been told which was it is a characteristic of this vehicle. I said I knew of other people per Fletcher dealership in Joplin that are having this same problem but I also know it is not every car since my sister bought the same vehicle due to my recommendation and hers does not do this so how can you consider this a characteristic. She once again said it is a characteristic of this vehicle. Call was ended! Case # ** 7/17/18 I called Sammie back. Left message to call me back - no return call. 7/18/18 called her again leaving another message with my # to please return my call and to this day still have not received a return call.

I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4X4 to the body shop and it has been stuck there for about 4 weeks trying to get parts to repair it from Nissan. I called Consumer Affairs and it was referred to Regional Consumer Affairs, but nothing has been done to resolve my problem. I cant reach anyone by phone that can help me and I really need to get my truck repaired and out of the body shop. Can someone please help me? My body shop is unable to obtain Nissan parts for repair.

I tried to give 0 stars but had to give one because 0 was not an available choice. I recently moved from NY to NJ and faxed a request to have my title mailed to the NJ DMV. My request was sent on 9/19/11. It has been almost a month and the NJ DMV has not received my title. Each time I call Nissan, I get a different answer from the customer service representative. I ask to speak with a manager and still get nowhere.I was informed today that the title was sent to the DMV on 9/26/11 via regular mail. I could not believe that theyd send such an important document via regular mail. I believe that since the DMV never received my title, it is lost and there is no way to track it. Nissans response is they have to wait 21 days for them to request a duplicate title. Nissan has the worst customer service department!

Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I purchased a 2015 Nissan Altima with 43k miles cosmetically good condition. At first I noticed it was smoking blue when I would power on the vehicle and the smell of Burnt rubber. As I normally do with all my vehicles I called Nissan to see if it had any recalls etc. and took it for service, shortly after I get low oil pressure on my dash. I then looked at the owners manual and called where I had my oil change they re serviced and did not notice any leaks etc.3/20/10 I took it to Rothrock Nissan in Allentown for diagnostics and they tell me that there is oil burning something having to do with the valves, but that I needed to bring it in again for a 3 hr diagnostics at $120 hr (of course this is out of pocket unless its approved to be covered by Nissan powertrain warranty that the vehicle still had till it reached 60k). I took my vehicle in on 3/26/19 in the morning, at this point I needed a rental to get to and from. I asked my advisor Simone and she says they dont have any and proceeds to call a major car rental co. I called throughout the week to get updates since it went from a 3 hr to a wk long diagnostics and I was told they found sludge in the oil pan therefore more than likely Nissan would deny covering under warranty as that only happens due to poor maintenance. (Really? Im being held liable for a previous owner lack of maintenance yet I have all my service receipts).I quickly called Consumer Affairs and opened a claim with them which I didnt get a call till I had already picked up my car on a Tuesday because when I went to Rothrock my car was unassembled and the tech working on it was off. Really??? Wow customer service and having me an answer by Friday of the same week, keep in mind I called the service manager Patrick twice to get updates and no return call. I literally had to show up after work to get an answer. At this point I have to keep a rental 3 more days to my expense (smh). I was told the claim had not been approved yet and I would have to wait till Monday 4/1/19. I called Monday and they stated it had been denied now the warranty was null and void. Lovely Nissan!!!!I will never purchase another Nissan needless to say, being that they do not stand by their clients, I am now $690 out of pocket between car rental and diagnostics and they did ABSOLUTELY NOTHING to try and make up for not approving replacing the engine through the powertrain warranty. They shouldve at least covered the diagnostics then. Tuesday of that following week I get a call from Trenisha at Nissan Consumer Affairs and they didnt even know I had the vehicle in my possession nor that supposedly the claim had been denied.So now Im 10k in a car debt/payment for a car that needs a new engine, had powertrain warranty but no longer valid through Nissans decision and $690 less in my pocket. So much for staying faithful to the brand. AGAIN dont BUY USED NISSANS THAT SO CALLED ARE STILL UNDER WARRANTY AS THEY WILL LOOK FOR ANY EXCUSE TO NOT COVER. The worst part is realistically no used car dealer takes out all of the oil pans to used vehicles purchased at auctions or traded in.

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!

Long story short, CVT recall, had judder issues since 50,000 miles. Took car in several times, Dealership states nothing wrong. Check engine light came on around 99,000 miles. Diagnostic test came back with CVT problem. Code wasnt enough evidence so hundreds of dollars later, needed an extensive diagnostic test. Still wasnt enough for Nissan. I had to record my dashboard of the tachometer jumping with the judder. Sent it in and dealership said more proof was needed because I could have been doing it with the gas pedal. While driving I had to now record both my tachometer and speedometer at the same time. Sent it in and woman at dealership never called me for the status so when I called her a week and a half later (of course one of the Reps relays her message as usual because I can never reach her. She never takes my phone calls or calls me back, she tells her reps that shes busy and gives them a message for me). She stated I needed to call Consumer Affairs to open a case so she could send the video in which I already had a case opened which was how she was able to submit the first set of videos in the first place. Apparently many people have this issue and Nissan should not be in business if this is how they treat their customers. I plan to contact NY State Attorney General and the FTC. I paid a lot of money for this used car and had nothing but problems.

I purchased a 2007 Altima almost 8 years ago from the dealer in our town. Loved the car, and continue to drive it. Our daughter was driving it less than a month ago, and it stalled and quit on her. She called for a tow, and had it towed to a shop who services all of our cars, and have done so for 4-5 years. They called and said it was the transmission. Not aware of the extended 10 year and 120K miles CVT, I told the shop to replace the transmission, for a cost of $3800.00. Received the car a week later. I called Nissan consumer affairs, and ** told me at the time, nothing could be done, as the 5 year and 48 K mile warranty was up. As I was filing the receipts, I noticed a letter from Nissan, addressed to me at a former location, about five years ago, explaining about the CVT extension on the warranty. The clincher was it had to be an authorized Nissan Repair shop. I called Nissan consumer affairs again, and brought up about the letter. Still no results. I spoke with his supervisor, and he also disallowed it. I spoke with the shop, as they bought the engine from the dealer in town. I spoke with the dealership, and the service manager, who would try to intervene on my behalf.I just found out late yesterday, the service manager was not able to negotiate on my behalf. I will not stop, and continue to talk to more supervisors within Nissan. To take no just because the dealership did not replace the transmission is not satisfactory. They should at least pay for the transmission, or give me credit through the dealership, since the transmission was bought from them.

Having CVT issues with a 2012 Nissan Rogue that is still under warranty. Called the dealer to schedule an appointment and was told that it will cost me $92 to have it inspected. What good is a warranty if you have to pay for something that is under warranty?

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isnt working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere. I purchased a new car because I wanted reliable transportation. Well, Nissan isnt a reliable transportation. I wouldnt recommend this vehicle to my worst enemy. The customer service is awful, everyone lies to your face. I am appalled at the whole situation. Whatever happened to making the customer happy?

I leased first a 2011 Nissan Armada then traded it in for a 2013 Armada. That was the biggest mistake I made. The 2011 is a far better SUV. The GPS is no good, it does not record CD and you can only put one CD at a time. There is no touch screen. All these features are on the 2011. I am sorry I traded it in.

Nissan Sentra 2014! I had this car for 2 months now and I was driving to the pharmacy when my sunroof explodes out of nowhere. I went to Nissan and they told me this was not under the warranty, that it is impossible for it just to explode so they told me to repair this. It would be $720 dollars. This is very upsetting. Nothing hit my glass and no one has even touched it. I looked this problem up and many other have the same issue. Please save yourself the problem. Do not buy Nissan or Infinity. Worst customer service!!!!!

Purchased Nissan Altima..brand new from Davidson Nissan In Watertown NY. My car overheated to the point the indicator was pegged out completely! And fluid spewed out from under the hood multiple times!! First trip to very unfriendly service department..was told could not repeat. Picked up my car and the radiator fluid was still all over the front end of my car!! Next day picked my son up at school. Car overheated to the point I was asked to move it farther away from the building for fear children could be burned from the spewing liquid. Parked in the far end of parking lot. My car was flat bedded again to Davidson Nissan in Watertown N.Y. Was told again could not repeat. Went to pick up my car, they couldnt find it. Called service manager and he told them he parked it in the back field. They brought it to me covered in dirt and yep covered in more anti freeze. This continued for weeks. I told the manager of the Davidson Nissan Watertown NY I did not want the car anymore. I asked him to buy it back. He said all he could do to make it right was an extended warranty, Nissan car mats, 2 free oil changes (I did not use) and a Nissan hat. 2 years later my car suddenly jerks going down the highway. I get off exit and car hesitated. I drove less than a mile to pizza shop. Went to leave and my car would not go forward or reverse.. Called warranty company and had my car flat bedded to Burdick Nissan in Cicero NY (Drivers Village). I was told this morning that transmission had to be completely replaced!!! What it is a 2017 are you kidding me. Yep but at least its covered by warranty. What about next time? Replacing with the same kinda transmission.... Hello..I thought Nissan was a good dependable car. I dont want this car and owe too much to trade it!! Thanks Nissan.

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

Made payment on Jan. 26th online. Received the following email (shortened for time sake). This email was received on 1/26/16. Thank you for scheduling your one-time payment online. Your payment in the amount of $343.00 will be credited to your account ending in ** on 01/26/2016. I then receive an email 1/28/16 that states the following: We have received your request to make the following online payment: Amount: $343.00. Date Scheduled: 01/26/2016. This payment should be processed and applied to your account within two business days of the scheduled date.In the mean time it was noted to be 30 days late and it was sent to Credit Bureau. Im frustrated as I believed that it would be credited the same day I put it in. Am I misinterpreting the word credited? And the first email states nothing to the point that it would take two days nor does the website indicate this when utilizing this service. The website is not updated on a timely basis either. Very poor management. Not at all in the 21st century!