Honda Hrx transmission failure within warrantySecond failure 12 months later, in a major expense, upon exam of trans heli-gear excessively worn with no fluid in trans

In June 2011, I was hit by another car that changed lanes into the right passenger side of my 2006 Honda minivan, pushing me head on into the concrete barrier dividing the oncoming lanes of traffic. My drivers side airbag deployed. The airbag deployment broke my right wrist and severely lacerated my left thumb cutting through an artery. I am on Coumadin, so the bleeding was quite severe.

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesnt stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!

I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.

I own a 2008 Honda Ridgeline that is at about 60,000 miles. I have taken especially good care of this vehicle with regular maintenance updates. Overall, other than the poor gas mileage (best is 20 mpg on highway), it has been a good vehicle. The problem is that two exhaust sensors have had to be replaced already at a cost almost $1,000.00, not to mention waiting at the Wilde Honda Dealership in Sarasota, Florida for many hours at a time. I cant imagine why the sensors have gone out already, and the incredible costs they have incurred. Honda has a reputation for build quality. Unfortunately when they do need repairs, the cost is an arm and a leg. Just FYI my other car, a 2010 Ford Flex has and still is running relatively problem free at 85,000 miles so far.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me on 2015. On 16/11/2015 in Chennai we had heavy rain and we drove this car to court as an emergency case. But all of a sudden the car engine has stopped by itself without any reasons. Then we towed our car to the dealer in Chennai for an inspection. The service engineer told us that the rain water has entered in Engine. We all surprised to hear that. Is it possible? And we had a doubt that these HONDA cars are not suitable for rainy seasons. IF the water gets into an engine it is purely manufacturing defect. But the dealers is looking for an insurance person to change some spares. No one has intended to file a complaint in HONDA. We are not ready to accept this car by changing some spares. It will affect the home setting of the car. My question is this. Will HONDA replace our entire car if it a manufacturing defect? We have noticed that about ten cars are in dealers garage. We have discussed with HONDA dealer for the replacement. But no response from them. We wish HONDA manufacturer should intervene with dealer to replace the entire car. In other words HONDA should declare our cars are not suitable for rainy conditions. Such a surprise from the dealers. They are not ready to escalate this issue to manufacturer. They are looking for an insurance people to cover the cost. We need response from HONDA manufacturer to solve this issue.

The Honda Ridgeline is a perfect midsize vehicle if you want the convenience of 4 doors and the ability to haul stuff without needing a big work truck. Has a wonderful ride. Front seats are very comfortable and fit and finish are great.

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.

I love cruising on the highway and was looking for a powerful bike for this purpose. Honda is the most trusted two-wheeler brand anywhere in the world and I selected the CB1100EX after taking a test ride and going through reviews. Trust me, this is an amazing bike. The build quality is solid. Honda has used premium parts to make this motorcycle. I have commanded other cruise bikes but the happiness and satisfaction that I got from the CB1100EX were unparalleled. The riding posture is straight up. The seat is comfortable and spacious which reduces rider fatigue

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!

Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didnt even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.

I purchased a 2022 Honda HRV from Honda dealership, Carbone Honda, who sold to LED. My car stalled a couple times and salesperson said it was the energy saving feature, not really stalling. I had aftermarket car starter installed. Then car became difficult to start and stopped while driving on highway. They blamed the car starter and charged me to remove it and restore to factory. On my way home it shut off again. They then determined the washer holding the main ground wire was not staying locked and replaced it. Told me it wasn’t the car starter. I’m out $550 for car starter and removal of it. I’m afraid to put it back in because any issue will be blamed on it. I’m being bullied into buying their product. They refuse to return my money and I drove the car unsafely for a couple of months. I was basically called a liar by the Service Manager 12/17/21. Offered to discount factory car starter to $650 + tax and $100 loyalty card if I met the Honda Rep and signed a release. Honda Corp has an open case but always tell me that all they can do is talk to dealership. Whenever you call dealership no one answers, was told they had no receptionist in Service so they answer when they are not busy. I will never buy from Honda again!!

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

Please make sure you like the customers service from the Corporate Office. Let me give you the real tea on Honda Corporate. This place dont give a hoot nanny about customer service nor your car. I want everyone know that Ive had some great cars and however when I purchased my Acura 2014 RLX used still under Honda warranty at 47,000 and 27,000 miles. Nothing but trouble, and bigger trouble. Ive been working with the NCDS after I called the Honda Corp 3 times and couldnt get anywhere. I mean I was told I was assign a case manager by the name of Bryan and this guy call me 1 time when I called him 10 times. I also ask to speak with a manager and never got a call from, so I ask who was the district manager and I was told that was Michael and he would call me on a Monday from my call to them on Thursday and I never received his call. What a joke and at this point I give Honda customers service a Big F and the rating of the car a D-... I think they just show up to get a check and not to help people. So NCDS is helping me thank GOD only to now get a letter from Honda Corp stating that the noise is a normal sound from the car and after a Massive email went out that states they are aware that the RLX has a compressor issue that brings loud noises and its not normal. And today I received a letter from Leticia saying thats its a normal sound. What a great lie. And put the blame on Automax of ATLANTA where I purchased the car. Whatever its still under warranty.Please do your research and leave Honda alone. Some of the Honda cars may look great and some may get you to point A to point B however it a poor choice of a car... Real talk... When I purchase my car I had to go out of NC to find the RLX with the Advance package and the Kell Sound system and the nearest one what I was looking for was in Georgia outside of Atlanta. And it was called Automax of Atlanta...I purchased the car and had it delivered to my home in Charlotte and was so happy. Thats until 1 week after having the car it wouldnt start for several days. I TOOK IT TO THE ONLY ACURA DEALERSHIP WE HAVE AND THATS HENDRICK ACURA. They replace the battery under warranty and got it back and had it for 3 days and still wouldnt start some days. Took it back, they put a new starter in it under warranty and explained to them I still had some concerns and it was My AC AND HEAT noise along with loud noises from the rear end of the car. I took my car into service at least 6 times in 2 months. And the 1st time they didnt hear anything and the 3rd time they heard the noise in the ac compressor and replace the ac coolant line and told me that coolant was leaking and flowing out... Still dont hear the rear end car noise though.Got the car back and the noise was still there but not as loud. Took the car back and finally was told they can not fix it and Honda is working on it. I even have it on paper saying theres no fix and I received this letter. I hope that NCDS makes them repurchase all RLX and all Honda with compressor issue or whoever can authorize it. This just shows you arent nothing to these Honda makers.

2006 Honda Civic Dangerous Mechanical problem: Dont be fooled like I was by Hondas reputation. Their cars have tons of problems and the case agents are merely customer service guys and gals with scripts. At 29,000 miles, a bolt got torn off from the tensioner causing a massive chain reaction of broken belts and pulleys. The extended warranty didnt cover it because a bolt shouldnt do that. The guy kept saying wear and tear, but the fact is that it was the bolt that caused the chain reaction and not the belts. Bolts are still intact in cars that were built 50 years ago. When I mentioned that, he said I could reimburse you for the bolt which is $1.50, basically mocking me. I said to him that the reason the labor cost was so high was because of that bolt that flew into the engine and the mechanics supposedly had to spend 7 hours to fetch out (Honda Dealership). The guy was passive-aggressive and very unprofessional. Do yourself a favor and do some major research before buying a Honda. They will live with the reputation of having safe and reliable cars but when it comes to a problem they got to fix, they turn against you. My next car was probably going to be another Honda, not anymore. There are far too many car companies to stand for this. Their cars are supposedly overpriced because of their quality, but that is no longer true. Do some research. Oh, yeah, this whole thing happened while I was driving at 40 miles per hour and it was a really stressful and panicky situation since it all happened out of the blue.

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I cant get anything more than 26, city or highway. Honda said to have the dealer check it. They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the normal range, then there is nothing they can do. No one can give me a number for normal range. I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

Im going to sum this up as quick as possible. We bought a car in January of 2016 and it started to smell in March. Well me and my girls got sick and this smell wouldnt go away. It was in everything and we had to get rid of a few things. So I took it into the dealership on 4/20 and they said theyd get it cleaned up and back to me... Well its now 6/23... which is 6 months later and I still dont have my car! Yes there was a leak in the back that they couldnt find so they sealed up the whole back end. Then they found mold in multiple places, but Ive had to fit the whole way. Customer service is horrible at the dealership and at Corporate. We bought a 75,000 car! Brand new and we got sick! Mold can kill you. No one seemed to care, and all they do is pass the blame. No one ever returns calls or admits anything. They just blame someone else. And now theyre not wanting to give us the full amount of our loan back?! Im not losing any money from this! We did nothing wrong! We were sold a bad product that couldnt be fixed! And now Honda and the dealership are trying to jip us out of money?! Weve been making payments even when we dont have the car?!!

Having owned 5 Hondas over the last 15 years, I can tell you this is NOT the same company it once was! Customer Service, WAS their strong point, and was upheld to a standard that surpassed the industry. NOW it is just MAINSTREAM... MAYBE EVEN WORSE! We are getting ready to purchase our new vehicle and it will NOT be a HONDA. Not because the vehicles are faulty... but because the service standards have fallen to a level of disgust and unethical practices. I hope this review gets seen by anyone that might be considering a HONDA for their next purchase. BUYER BEWARE!

0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the other one put together by tape. 15,000 miles = console and arm rest replaced. 35000 miles = console and arm rest tearing. Not covered. 25,000 miles = loud clicking noise turning left. Honda did not cover this. Still an issue. 100,000 miles = recall on rubber bushings, confirmed damaged but they will not replace due to the fact that there is no leakage yet. Asked me to bring it in when leaking. 100,000 miles = paint chipping on roof. $30,000 = lemon.

Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDId and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Hondas case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

Dealer says not willing to help due to miles and age?? Since when are Honda’s good for 138,000 miles? That not what I bought it for. I expected at least 200K. I thought they stood for reliability, durability, longevity. Clearly they don’t believe in their own product. We’re Done never another one. Nor can I in good conscience recommend them or their vehicle!!!

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.In the beginning, when we were to give the vehicle for servicing, why didnt they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, we shall get back to you in two hours or the responsible person is not available. I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branchs disinterested individuals, who seems to be highly skilled ** jugglers.Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort. 1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective. 2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride. I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

I am filing a complaint and will continue to until my voice is heard. I bought a 2014 Honda Accord - left over in 2015, brand new 12 miles on the car. It is now 04/2017 and the clear coat is pitting ALL OVER THE CAR. There are 7 cars behind our home. I am the only one with a Honda and the only one with this problem. The Moon Honda dealership said it was due to the environment... Two Chevys (1 white, 1 black), Chrysler 200, Lincoln, Mazda and a Nissan are also parked behind our home and none of these brands have a problem with their clear coat. This is not right and Honda has lost a customer... All that needed to be done was realize the clear coat is bad and offer to treat me as a valued customer by fixing this and re-painting.Reporting this so others with this problem will realize it is not bird poop, other environmental situations or something else the dealership states is why they will not offer up a correction and re-paint their vehicle so it does not shred and look like a car that was in a fire or washed with vinegar... Look around and guarantee you will see a peeled up Honda. Shameful.

My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom. In the previous maintenance, they put a small dent on the car and declined. My mom isnt American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who cant get their Honda repaired from Honda.

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.

We brought our leased 2010 Honda Accord EX-L in for a routine oil change and were told that the rear brakes needed replacing. We only have 29,500 miles on the car and were told that we would have to pay for the brake job. This is the 5th Honda Accord we have leased and we never had a problem like this. Our lease is up in November of this year and we are having second thoughts about another Honda lease. Being a front wheel drive vehicle, why are the rear brakes worn and not the front brakes?

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.

Buyers beware of The Automaster Shelburne Vermont. They will get every dollar on new vehicles on MSRP and even with trades. They screw you on these too. I wanted to buy 2012 CRV, we were $500 off from a deal and they didnt make the deal!

My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

From the beginning of my lease of the Honda Clarity fuel cell car, I had problem with the car controller board. Then, the fuel tank problem had my car towed to their Torrance, CA. location for replacement due to unavailability of the service and hydrogen fuel. Then, the water pump corrosion recall to replace the water pump. Then, the True Zero hydrogen fuel cell producer depot caught on fire and their trucks were caught on fire. Theres no hydrogen fuel and the long delay in getting the inspections and permit to re-open the True Zero hydrogen plant.Meanwhile, the consumers face horrendous problems getting through to Honda Customer service to respond to deal with the rental car situation. A lot of time burden spent by consumers like myself to get Honda to help by providing temporary rental car. Honda customer service keep telling customers to wait for their case managers to call back if you can even get through to them. Honda Clarity fuel cell lessees are paying a high monthly leasing fees to Honda and not being able to drive the car and compounded by their horrible customer service and red-tape to make consumers bear the burden of time and costs. This doesnt happen with Toyota and Hyundai fuel cell vehicles when I talked to their customers. If theres a zero rating, I would rate it zero.

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.

I have a 2004 Honda Accord that I bought brand-new. I have always had all routine maintenance completed at a Honda dealership. I had the timing belt replaced ($1,000) within the 7-year time period, hoping to avoid any serious damage if it ever broke. Right after that, I had to replace the power steering pump ($500), because it went bad at 70,000 miles. Now at 83,000 miles, my transmission has gone out; and I am having to spend $4,000 to have that replaced. I have always taken very good care of this car. I bought it, because of Hondas reputation and hoped it would last me a long time before any major repairs were needed. I have read about numerous complaints and recalls for the transmission, so this leads me to believe Honda isnt what I once thought it was. I will not buy another one, even though I love my car. Its not worth what I have had to spend.

Honda have good reputation for their vehicles and they last a long time if you keep them in good condition and make sure that you treat your vehicle well and maintain it. They do run well for the Honda vehicles and the company has been around a long time for the vehicles.

Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasnt. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal. When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didnt. What’s up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.

I have purchased several Honda cars over the years only to find, in 2019, how far Honda has fallen from its benchmark. I will never buy another Honda automobile. I had the great misfortune of choosing a dealership in Racine, Wisconsin (Racine Honda) to buy a 2019 Honda CRV. When I arrived to take delivery, I noticed that several of the options I had ordered were either not installed or not installed properly. When I pointed this out to the salesman and expressed my displeasure (sincerely but in a business-like manner), the salesman simply walked away from me and did not return. Neither did anyone else and, after ten minutes, I left the dealership.On my way home from this unbelievable experience, I called the dealership manager and expressed my displeasure with the salesman. Incredibly, the manager hung the phone up on me. The message was obvious: Mr. Customer, we got your money, now get out of here. With the dealership showing no regard for my problem, I called Honda corporate. Amazingly, Honda corporate would take no action to address my concerns. In short, Honda corporate told me that they created a file in regard to my problem, but that no action would be taken to resolve my concerns.When you make your important decision on how to spend your hard-earned money, I suggest you remember this experience. Honda will be only too happy to take your money, but as my experience relates, do not expect this company to come to your aid should you have an experience of the kind described here. Absolutely shameful!

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]

Extremely reliable. The car has had no breakdowns near home or while traveling cross country. It is fun to drive and has plenty of acceleration. There is also plenty of passenger room, the suspension seems durable and visually the car looks aerodynamic and cuts through the wind with little resistance and air turbulence.

I have a 2017 Honda CRV Touring. Bought in Nov. of 2017. Has 11, 500 miles on it. Counting the original battery it is now on its 3rd one. As of July 5, 2019 I have had the 6th dead battery. Ive had every excuse under the sun for these. First one was that we had to keep the key fobs for electronic start more than 20 feet from the vehicle when not in use. Electrical components in them will drain the battery. Most recent excuse was we dont drive vehicle enough. Was told to take car out on the highway at least once a week, drive 10 miles at 50 MPH and then return 10 miles. This is necessary to keep the battery charged. Rarely does vehicle ever sit 1 day without being driven and driven every week multiple times over 20 miles at 50 MPH. Other people have had same complaints with identical vehicle. I am in process of filing claim under Pa. Lemon Law. My 2nd and last Honda.

There was a problem with the 2008, 2009 Honda Accord rear brakes and consumers were compensated for replacing them. I have a 2010 (which was probably manufactured in 2009) Accord and the same problem has just occurred. I too would like some reimbursement for this Honda problem.

Bought brand new 2020 Honda goldwing and it stalled slowing down multiple times. Was charged fee to not find a problem that they said to make a case w Honda directly. It stalled again and corporate told me to screw and pay for the diagnostic again. Paid 28000$ for bike and they nickel and dime you over not backing their product.

I have purchased about 10 Honda vehicles in the past 15 years, 4 of which have been Honda Ridgelines. I havent had any issues with any of them, until now. My current 2017 Ridgeline came with a toxic odor in the in-bed trunk. Every time you open the trunk, the smell comes pouring out. Anything you put in the trunk comes out smelling of the chemical. I have tried cleaning it out numerous times and even brought it to the dealership, where they tried to get rid of the smell three times. Nothing works. When I called American Honda, they stated that all of the 2017 Honda Ridgelines have the smell - the smell is from an epoxy they use to seal the trunk and there is nothing you can do to get rid of it, other than waiting for it to fade away. I have been waiting for seven months, and the smell is as strong as ever. American Honda refuses to do anything about it. Seems like they did not learn anything from the Takata airbag disaster.

June 2015 the paint on my 2007 Honda Civic started corroding. The extended warranty due to problems was 7 1/2 years. I missed it by 6 months. They would only split 50/50 for the sections showing corrosion. Their price for 4 sections was the same as Maaco for whole car, new bumper and dents fixed. Costing me $1575 to paint a car with 80,000 miles.

Accord EX V6 2006. Service Bulletin #08-045: Idler pulley mounting surface is tilted, causing timing belt to rub against pulser flange on drive pulley. Repair includes installation of taper shim kit and a water pump, and grinding a relief on engine mount bracket, if needed. Cost to Repair Defect: > $1,000 Stance of AHM: AHM acknowledges defect, but will not accept financial responsibility for repair of defect. AHM claims that vehicle is 14,500 miles and 4 years outside of normal warranty. Therefore, owner of vehicle is financially responsibility for repair of defect.Complaint: AHM released a defective product into market. Consequently, AHM should be held financially responsible for repairing that defective product. A warranty written by AHM should not exempt AHM from rightful financial responsibility.

My Honda City car developed problem in the driver side door handle lock. The car was sent for servicing and the repair of the door lock at the Joshis Harmony Honda, Chandigarh. I was told that the problem has been solved but the problem reappeared again after few hours. Next day, I contacted the service center but the adviser was not ready to accept the fact and I am still facing the problem.

My CD player in my 2007 Honda Accord, which I use sparingly as I have 2 other vehicles and 2 Honda motorcycles, started giving an error message. Then, my CD player would not work properly. I can no longer eject the three CDs that are in the player. I learned that the 2003-2004 Accords had a service bulletin (04-027 dated 07/09/04) concerning the CD player which the same unit was used in the 2007 Accord. The Honda dealer here in Greenville, NC recommended that I take it to a local (tech) shop and have them do the service. The Honda dealership here in Greenville, NC would charge me $92.00 just to take the CD player out and ship it off to wherever they send it to for service. Then, I would have to pay to have it serviced and again to have it re-installed. I have learned (online) that there is a significant problem with this 6-CD Changer in 2007 Accords. Honda refuses to stand behind their product and wants to shift the cost to the consumer. I have been fairly satisfied with my 2007 Accord, which I bought from Coastal Carolina Honda of New Bern, NC (no longer in business). I thought that from here on out I would only purchase Honda vehicles for the rest of my life. Now, after also seeing how Honda failed to stand behind correcting a problem on my Honda Magna motorcycle, which also had a service bulletin regarding engine overheating because of lack of oil flow that they later re-engineered in newer models, drilling an additional hole in the engine head to allow for more oil flow, my mind has been made up concerning Honda and all of their products. I will no longer purchase any Honda product. I really believed that the company had more integrity than that. But, boy, was I ever wrong! I will soon sell my Honda Accord and motorcycles and kiss Honda goodbye. Life is too short to allow such aggravation in your life. Who needs a company that will not stand behind their own products? I am pretty conscientious about taking care of my things. The problems that have arisen from my Honda car and motorcycle, were due to no fault of my own. They were problems Honda created by their poor engineering and even when the company was made aware of such problems, they continued to pass the cost on to the consumer. Honda was not concerned about saving face. They were more concerned about getting as many US dollars as they could and not having to pay out anything to correct poorly engineered mistakes that they sold and passed on to the consumer. Buyer beware! Not even Honda is concerned about doing the right thing. I have purchased my last Honda product and I will make sure that I do everything I can to let others know to watch out if theyre even thinking about purchasing a Honda.

If you are a bike lover you must have heard of the CB1100F that hit the roads in the era of 1983 and stole millions of hearts with its ravishing looks and mind blowing performance. My new Honda CB1100EX has same legendary design of that heritage bike. The design will take you back to few decades back and I love that feel whenever I am on my cherished bike for a ride. The heavy weight bike will surely compliment a man’s personality in best way. I bet the weight of the bike must be more than even Harley-Davidson Roadster 1200.One con of this bike is that you might find it somewhat tough to change the direction while you are in a hurry. Obviously few more such minor issues are there. But that is with every other bike that you may select. But for a seasoned rider like me this is the perfect bike that I am fond of.

I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

I was involved in an automobile accident in a 2004 Honda CRV recently and have a couple of questions. My vehicle was setting at a complete stop and was struck in the rear at approximately 55mph. Both myself and my passenger were injured. Neither of the front seat belts engaged to restrain us and even after hitting the vehicle in front of us, no airbags deployed. I am being told that in a high speed rear end collision, the seat belts and airbags are designed not to work? Is this something that your office can validate for me? Thank you for your time.

The car suddenly started using 1 quart of oil every 750 miles. Then it just died in the middle of nowhere. After an expensive towing bill, the dealer replaced the spark plugs. But the car still consumes too much oil and will die out in the middle of nowhere again, so I dont drive the lemon.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesburg, Florida. Supposedly, it had a certified inspection (I have a sticker anyway). I paid for an extended warranty on the electrical system. Within a week the TCS icon lit up on the dash. I called the said dealership and they told me to bring the car in, which I did. The warning light went off en route. I was told by a service person that they could only check into the problem when the light was on. When I had had enough and demanded they at least try to look into the problem, they informed me that the warranty had expired. I went to Pep Boys and guess what? They identified the problem without the icon being illuminated. So, I had to pay $1,800 out of pocket. I chose Pep Boys to get my business rather than the dealership. Recently, my A/C died. Simultaneously, my CD and radio stopped working and the audio unit’s lights went dark. It turns out a $1,200 part, a faulty electrical board that needs replacing. Again, I appealed to the staff at the dealership. The general manager was rude. He said they didnt have to notify me of service bulletins and that Honda was responsible for notifying me of any recalls. I have since found out that this make and model also has transmission problems, so Im just waiting for that shoe to drop. Never ever trust a company because of its word-of-mouth reputation. Honda has put out some clunkers and their Leesburg dealership - boy, I want to name names - doesnt give a damn. P.S.: I maintain my vehicle regularly and it has fewer than 62,000 miles on it.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

I received a letter recently advising me of yet another recall for my Honda Jazz. I do not work and to have to pay out for petrol to get there and back to my local dealership and for a courtesy car is not possible. I called the local dealership to book an appointment for my car and was told I would either have to sit in their building whilst the work was done, pay out for a courtesy car or be dropped off and picked up from the local retail park.I am thoroughly ** Off with Honda and your customer service team. On the 25/01/16 I was told that you do not offer any sort of compensation or help to be able to leave my car with one of your dealerships for 2 and a half hours due to a recall. This is the third recall and you want me to pay out for your errors. My local dealership is out in the middle of nowhere and 5 miles plus from my home. The retail park is a small one and would not be enough to keep me occupied for two and a half hours, so that option is out. I cannot pay out for a courtesy car as I have advised. My only option now is to waste two and a half hours sat in the local dealership when I have other things to do.This is not good customer service or practice. You ought to have a facility to deal with the situations as they occur, not to have staff read out your policies and scripted replies. I also think that nobody should buy Honda as you obviously dont know how to make good cars as you would not need all of these recalls if you did. As you can see I am not happy with Honda and as things stand will be looking to never use Honda again. If this had been a one off it would be different but with so many recalls I feel you are now taking the michael as it were. I await your response.

I went into Honda of Burlington here in Washington and was coming in to pay off my 2021 Honda Accord and was persuaded to purchase another vehicle of lesser quality. Within 24 hours of the purchase I regretted this decision because the car was not of equal quality to the car I had drove in there. The general manager called me to tell me she would not give me my original car back. Again it had not even been 24 hours and I had been calling all morning trying to reach someone in management but they were all in meetings. I just wanted my car back and they refused! Not only was this emotionally damaging but the general manager said she could tell I was upset because I was crying and she said I can tell youre upset so I will let you go after telling me I couldnt have my car back and me begging to get it back. She was absolutely horrible! She did not need to be rude as I never once raised my voice or anything. I simply begged to have my car back. She said no! Have a good day and hung up. I have always supported Honda and am very devastated that this is how they do business! I would not recommended them to anyone! How could you do that to someone? They simply got the better end of the deal and would not give me my car back and also told me to just take and trade the car of lesser quality if I didnt like it. Im done with Honda!!!

Windows fogging up really bad. Takes forever to defrost just the front. The rest of the windows don’t really clear up. If more than one person in the car talking can’t see anything. Have to stop the car and wait till front window clears. I called Honda and they said no one has called in on this problem. If you are having this issue please call them. This is a very dangerous situation. Can’t see out to rearview mirrors or back. I am fighting with them to give me another car. I have read people having problems and being told poor heating system in this model. They must make this right with their customers. Please Please call and complain.

2014 Honda Crosstour - After 3 months the driver door trim started peeling. I took it to dealership, they replaced it. After 1 1/2 months it has started again. As a goodwill gesture they will replace it one more time. I talked to customer service at Honda and they say its not a defect even though they see it happening on other Hondas.

It has done a great job holding up to our large family over the last 8 years. It has never needed any work, outside of the normal scheduled oil changes and maintenance, to keep it going strong. The leather interior held up to a family of 7, plus our 2 grandsons over the last 4 years. Not a single tear in the interior. Handles like a dream and drives like a car around corners. Stops wonderfully quick. At 240,000 miles, the notoriously bad transmissions for this year in Honda, finally gave out on me, with little warning. That is my first and only complaint.

I purchased a brand new 2014 Honda Civic Ex this year. It now has 20,000 km on it and lets just say dont believe what you read when Honda tells you youll get exceptional fuel mileage. I dont even get good mileage. On average my fuel light comes on before it even hits 350 km. Right now my tank is sitting at 1/8 and theres 286 km on it. Ill be lucky if I hit 350 km. Ive contacted honda multiple times and no help whatsoever. I purchased this vehicle for fuel mileage as I had a Chevy Tahoe prior to. I got better mileage on my truck than I do this car. I will never purchase another honda ever again. I am trying to get rid of this one now and very displeased with how Honda has treated the whole situation.

When I was younger, I always dreamed of getting a Honda. I loved these cars. So as soon as I was able to get one, I did. So sorry I did. I have fixed my car radio a couple of times and it cost about $400. It’s not cheap with raising 4 kids! I googled it and it seems to be an ongoing problem. I called 1-800-999-1009 and no one wanted to help me. So, I told them about the radio draining my battery and dying, leaving me and my kids stranded on the side of the road and no one seemed to care. Obviously, this is not the first they have heard of this problem because it’s all over the net. This is my first and last Honda. I was trying to convince my boyfriend to get one. Now, I am convincing him not to. Now in the midst of me having temporary home due to hurricane Sandy and just lost my job, I have a car that continues to die in the freezing cold. I will never get another Honda. I will let my friends and family know of this issue and also tell them if you have a problem, Honda will not help so it’s better to go with a Nissan or Toyota. My mom has been buying Nissan for about 20 years and they have really good customer service. Boo to you Honda.

I can’t believe I wasted my time and money on them. I was safe but they kept me waiting for over 24 hrs for a tow. Had to call back three times. Then to boot the driver told me I could have gotten the same service faster and cheaper (if not free from AAA). You can’t rely on them and save your money for someone who cares about you and will get you towed quickly. Even sadder follow up call was automated. Don’t spend your money on them!

The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.

I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.

Transmission of 2002 Accord fails April 2011 (at 23,000 miles). Cost is $1867 to fix plus towing. Another part of the transmission (TCC Solenoid) fails January 2012 (at 27,252 miles), costing $864 to replace. Responding for the second time to the summer 2011 Honda recall for an airbag repair—response number 1 in September 2011 and response number 2 in December 2011—I was asked to come on a specific day in January 2012 to have it repaired. I went but Superior Honda of N.O. did not have the part. When they got the part and fixed it they told me that the OPDS sensor needed repair and I had no airbag coverage at all. I learned later that this problem was under warranty until one day before the repair was made. This was only $300, not the $3,000 transmission fiasco (including a guess at towing cost). I think Superior should extend the warranty one day since if they responded properly to the September request or had the part for the recall work, the OPDS sensor would have been under extended warranty (Spring 2006 letter from Honda).

Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.

I took my Honda to a dealership to show them the paint coming off my car. They referred me to Honda C/S. I filed a claim and they told me someone would respond in two days. That was over a week ago. I talked to Mgr. Paul ** in Gainesville, FL and Im still waiting for an answer. The paint is stripping off the hood, roof & fenders. They are calling it Clearcoat. It is only 8 yrs old not 20 yrs old. This is unacceptable.

Bunch of liars and misrepresentation. They try to switch representatives and their stories to drag on the situation. I have been a loyal Honda owner for many years. This will be my last Honda. We bought a brand new 2018 Honda Odyssey Elite. It has many many problems.

Early last year (2017) the paint on the roof started to peel and chip and is growing at an alarming rate. The cost to repair this runs about $5,000 in upstate NY, an extended paint warranty was given that expired in 2016 (VERY sneaky Honda). Also the starter motors are garbage, expect to replace once every 2 years or so (another $800 after labor and parts every time). Very surprised Honda has stooped this low on quality but I guess we get what we pay for. That being said no complaints about engine life, which seems to be its only strong point.

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

Love the Honda engine and ergonomics of the rider position. Replacement parts are very costly, but the quality of the build is outstanding. Overall a very reliable bike. Honda offers many models, but they will only sell them if the volume is sufficient. For example, the Honda ST 1300 is no longer sold in the United States but it is in Europe.

Steering locking up for a while then no power steering and blown fuse. Took to Honda dealer. He replaced fuse. Rode it for a while like 5 min., said it was alright. Got home, rode about 1/2 mile, it did the same. This is three weeks ago. Still no ATV to ride. Now I find out that there might be a recall on it. The dealer says he knows nothing, that it may not have a recall on this one. It is 2008 Foreman. What is wrong with this picture? The steering locked up twice. I dont know if I could put trust in Honda again after this. This is the third Honda in 12 years.

I bought a Honda Dio in August 2011. The self-start of the vehicle stopped working within 15 days from the day of purchase. Following this, the horn, headlight dipper, and the indicators all stopped working. We had to take the vehicle to the service station several number of times. The Sudarshan Motors Service Station in Nagpur charged the battery 6-7 times and replaced it twice, yet the problem remains. The people at the service station are clueless and very rude. It is annoying to take the vehicle there and leave it for a couple of days.

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

The gear handle of my car, Honda City GXI (automatic), has been damaged. I have ordered a new one but there was no response from the Apex Honda Showroom, Kurla, since the last two months.

This is in response to the gentleman who had to replace the rear brakes on his wifes Accord. There was a class action suit filed in which Honda agreed to pay. I had the same thing happened on my ‘09 model and they reimbursed me for the full amount of the repairs after I submitted the receipts. I believe it was up to $150. The payoff does not come from Honda—it must be done thru the administrator of the suit.I have just purchased my second Accord EX-L and couldnt be happier! I had the first for three years and I just picked up the second one last night. I have been very pleased with the quality of the car. I had absolutely no issues with the ‘09 model and I am hoping my luck holds out with the 2012!

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

I leased a brand new 2016 Honda Odyssey in Oct 2015. Since then I have returned for service numerous times to 1) replace an ignition coil; 2) replace the battery two (2) times (4 additional times it needed to be jumped); and 3) repair of seat warmers. These have represented more than mere inconvenience. Most rational people would say this car is a lemon. Aside from one month lease payment, Honda America dismisses these problems as simply the result of mass production. My representative repeats the same scripted response each and every time I call them. To add insult to injury, I used Honda Roadside assistance, asking them to send a tow truck. What arrived was an old Neon with its side view mirror dangling off and obvious accident damage to the vehicle, with cables that could not reach from his vehicle to mine. Totally ludicrous!! They do not stand behind their products; they lie; provide shoddy products and services; and most alarmingly, dismissed me and my concerns as a consumer. Beware of their tactics and think twice about investing in a Honda. The Honda brand is not what it once was.

Honda is a great car, but it lags behind many other SUVs in the area of safety. My 2019 has some safety features but they are unpredictable and touchy. I am reluctant to use them, for example, the speed control does not pickup the car in front of you until very late, scary! It also does not have pedestrians detection in front.

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

I have to say that I was told that the Honda Accord was the car to get for reliability, value and performance. I bought the EX v-6 and soon found out that the front brakes are choppy every time you stop going over 30 miles per hour. Then the engine misfired at 43000 miles. That was the 2 cylinder that was later covered under the legal settlement with Honda, but my 5th cylinder misfired at 69000 miles and that was not covered. You are only covered for the first 4 cylinders and that really irked me because it cost 300 bucks for a new coil and spark plug. I am quite angry with Honda on this misfire issue and they seem to be ignoring what a real problem it is.

I bought a 2011 Ridgeline the first of May. I was having a sound from its front tires. Asked them to check it, they told me it was the brakes and caliper and that it wasnt covered under warranty. My complaint is shouldnt it have been all checked before they sold it.

A few years back on a cold February night, I was driving home as usual. I soon noticed a spark from the hood and realized that I should pull over. It took just about all my might to pull the car over into a parking lot. As soon as I exited the vehicle, I saw flames shooting out from the hood. I stood on the side of the road shocked at what I was seeing. Everything in my car was ruined - my workbag, a store return in my trunk and even my 1-year old sons car seat melted. We were at a loss on what to do next and did the normal procedure of calling our car insurance.The initial inspection to see if it was a fire due to our negligence was done and a check for the value of the car was received. It would cost $7,000 to see the exact cause of the fire, which would have been at our expense and almost the whole value of the lost vehicle. Our precious Accord was our only vehicle and paying for rental cars was getting too expensive, so we decided we couldnt do the inspection and wanted to have this nightmare over with, only to be haunted by it later on. Our son is 4 now and we received a letter in the mail indicating a recall on our car to fix a defective power steering hose that can leak fluid and catch on fire. If you recall, I had to use all my might to pull the car over, which I assume that the power steering hose having a leak is very possible to be the cause of the fire.We have contacted Hondas recall department and Walter was assigned to our case. Regardless of what happened (me almost being in the car while it was on fire), the car no longer exists so therefore, Honda doesnt care. Interesting enough in the same month, 3 years later, we passed a newer model Accord in almost the exact location with its hood on fire. And yet there is still only 1 reported car fire due to the recall. I honestly doubt thats the case and that there are many other victims. I am certainly angry!

Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!

I have a new 2017 Honda Civic. I bought it in Oct. 2017. I have to jump start it every time I drive it, this is the worst Honda I have ever had. I have a 2006 Honda Civic. I bought it new. Its a better car than my new one. I take it to Honda. This just keep telling me its needs a new battery every time. Totally disappointed in Honda. About to park the car outside the dealership with a sign on it in protest. This has gone too far. I shouldnt be required to jump my car every time I want to drive it. Yesterday I woke up. Started it at 12 noon. I started it and then at 1 pm I need to go to the airport and damn car wont start at all. Somethings draining the power and Honda does nothing. Sure theres a lemon law in California. Already in contact with a attorney today. Will be the last time I visit this dealership. Ive bought 6 new Hondas. This will be the last. I will never give Honda a second thought.

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.

I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me its not included in my service plan. I had a very bad experience with the dealership.

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

Honda Fit - Mileage not near what is advertised, controls not easy to use and front seat not comfortable. When push unlock on remote only drivers door opens, have to press again to open other doors and hatch, gas pedal in awkward position and ride not very comfortable.

I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.

I have a 2009 Honda Civic Coupe which lost a chunk of color from roof, hood and rear within 6 years. When I call Honda to fix this they say that my car does not have any recall or is not stated in the color campaign. Heres the link for the campaign notice information - **. Such a disgusting service from Honda. Will never ever suggest people and friends to buy car from Honda again. I will be suing Honda as they did not send me any recall or campaign information regarding this paint issue.

I am writing to you to inform that I am very disappointed with customer service care line from HONDA from the way they handle case. The story is like this: My nephew call customer service line at 1800-18-1177 on 13th November 2018 after his car ** accidentally hit broken hole at Bangi while heavy raining. He call at 3.00pm plus and towing truck only arrived at 7pm plus. After they checked the car (in front 2 tyre burst and found the car cannot start) they say will send the car to the nearer HONDA which at Semenyih. They ask whether can they send to SAG ULTIMATE centre which my nephew do not know actually. The place is only for (Body and Paint centre) after accident. Here what I want to question how come Honda towing track staff do not know where to send the car base on the car situation and case. My nephew is not accident which I think they should straight send the car to the nearer HONDA service centre. How come they send the car to the body & paint centre???14th November 2018. I went to the SAG ultimate and they mention they did not provide checking or repair for engine issue. Then I call back your customer service line and talk to Ms. ** to collect back the car and send to the HONDA service centre but she mention I need to pay for it which is the procedure is like that. Im like… What? I have to pay for your mistake? And further Im not asking to bring to other workshop. Im asking to collect and send to HONDA service centre. I really hope the management of HONDA look into this issue. This will make your customer feel upset and HONDA reputation will affected. Your customer service never act professional in this difficult situation. Its not about the money that we need to pay extra for the towing issue but just the matter of professionalism and customer happinessLastly I would like to give compliment and professional sales services to SAG ultimate branch at Semenyih to the Manager (Steve **) which provide me efficient and fast respond on settling this issue. He take the responsibility to send my nephew car to the Semenyih HONDA service centre without any charges. Thank you for his staff at the SAG centre, Mr. Chin ** and En ** for the good customer care and professional attitude. Thanks.