No problems with this vehicle so far. The most important consideration in buying a new car is what dealership you buy it from. Many dealerships are pawns of the manufacturer, meaning they protect the manufacturers interest above their customers interest. They dont tell the customer the real truth when the customers car has a defect that the dealership was aware of before the car was sold to the customer. I personally was a victim of a dealership who exactly did what I described above. So, research the dealer more than you research the car you want to buy.

My son was in an accident on 1/16/12, got hurt, went to the hospital. He has a 2003 Honda Polet and hit the car in front. A lot of damage was done to the car and it was a 3-car pile up. He was hurt - all of his mouth and head. I want to know why the air bag didnt go off. He was driving at the speed limit of 40 and sneezed for a split second, and found himself behind the car in front. Please let me know why the air bags didnt go off.

This will be my 4th lease will Honda and I’ve never once had an issue until now. My air conditioning stopped working. I called Honda only to be told they can’t fix it because I am over the miles allowed (36000). After doing my research I have read there are thousands of complaints about this specific model having a faulty AC. Why hasn’t this been recalled yet? Clearly money hungry! They will lose a customer now!

I purchased this 2016 Honda pilot certified has powertrain warranty till 2021or 100k. My wife and 3 kids broke down in Canada Sudbury Ontario. I am from Michigan, the vehicle was broken in the middle of nowhere with no phone signal. Thanks god the kids and wife were safe after all, but the very bad experience starts. Towed it to Palladino Honda dealer in Sudbury. Took them 1 week to say that we need a new engine but I can not repair it because it is an American vehicle. I called honda, honda care, my honda dealer. They did not help with anything. After 4 weeks I had to tow my car from them to Southfield Tamaroff honda to get the car repair. Eventually they repaired the car with replicating just the short block of the engine even the rod bearing was broken and metal shaving was all over the engine (car was not washed, no loaner offered, no alignment, bottom screws and push pins missing). Not understanding why they did not change complete engine. It cost me over $2200 to tow it back here and rent the car for my wife, not mentioned all the headache calling every day the honda dealer in Canada and honda customer service where nobody helped even the car was certified and had an extended warranty through honda care. All I wanted is to get refund for the expenses, but no one want to step out and do it (sorry and sorry we understand all these ** answers). Very bad experience, I will never buy a honda again even though I trusted the engineering before no anymore, stay away from honda….

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

I love Honda. I been riding on them since I was a teenager. Im a lot older now and have rode different models. All are great. I have a lot of friends that ride Harleys and I love them too but My hondas are reliable. I ride mine alongside my Harley riders and go on toy runs, poker runs etc and Yes Im cruising along on my golden wing. Love it. Comfort and never ever has it left me on the side of the road or never broke down. My harley rider buddies cant steal that? Lol. Just Saying!

I am writing this to express my disappointment in a recent encounter with Honda Canada. My family has been dedicated to the Honda brand for over 30 years. My grandparents have purchased Honda their entire lives and their love for the brand was passed on to my parents, and now, my sister and me. When I was 23 years old, my father gifted me his 2001 Honda Accord, which has almost 400,000 km on it and is still going strong. Unfortunately, I was forced to sell my beloved accord when I moved across the country (with 400,000 km on it, I felt uneasy about driving the vehicle cross-country). When I returned to Nova Scotia, I once again demonstrated my loyalty to Honda and purchased a 2006 Civic. In late 2016, I received a recall notice for the passenger side airbag. I was familiar with this recall because I had received the same notice for my accord, which I immediately had fixed at a Honda dealership in Alberta.About two weeks ago, I was driving to work at 5:00am when my car overheated and began smoking. I was forced to pull over on the side of the highway and wait for CAA. That is not the issue, as I understand that it is normal for older vehicles to run into problems. I had the vehicle towed to a local repair shop, where they confirmed that there was a crack in my engine block. Unbeknownst to me, the issue was a nationwide recall. Although I had received the recall notice for the airbag, I was never made aware of the engine block recall. I found out about the recall at 5:30am, on the side of the highway, from my tow truck driver. Due to the recall ending on December 31, 2016, Honda was not willing to replace the engine block free of charge. My family and I reached out to Honda Canada to express the fact that we were never made aware of the recall. Had I known there was a recall, I would have gotten my vehicle fixed immediately.As a now 26-year-old woman, I work very hard to pay for school, insurance, rent and much more. The fact that my car is no longer functioning is truly devastating. After expressing our concerns to Honda, we were told that a representative would get back to us within a week and let us know if there was anything Honda would do for us since we had not been made aware of the recall. Almost two weeks later, Honda Canada got back to us stating that they would pay for the engine block, however I would need to pay $1,500 for labour. Not only is this unaffordable for a full-time student, but it is disappointing that an error made on Hondas behalf would cause me to pay $1,500.I am now without a car and refuse to pay $1,500 in labour to a company that does not stand behind their product. It is truly sad that Honda is losing a family of committed buyers (for over 30 years), due to this incident. I am now looking for a new vehicle, but want to make it very clear that my family and I will not be purchasing another Honda in the future. I hope that $1,500 is worth the loss of a truly committed family of (former) Honda lovers.

Purchased a new Honda HRV. Vehicle continuously would not start for no reason leading me stranded. Vehicle had to be towed to the dealership multiple times and all they could tell me was it had to happen with them. Battery was never the issue. Honda replaced the battery and still same issue over and over again. Had to trade the car with less than 32,000 miles on it as I could not get the issue resolved and car was nothing but a nightmare with this issue.

The steering on my Honda hybrid failed while driving 55mph. When the car was taken to dealer in Eugene, we were told Honda was aware of this problem but had not notified anyone. They refused to pay for repair because they said mileage over warranty - a warranty they never informed us about. Their explanation is that if you bring auto in with steering issue, then they would inform you of the issue. So in other words - your steering has to fail and perhaps almost get you killed, which is what happened here - before they let you know its a known issue. NEVER BUY HONDA AGAIN.

I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.

When driving on the interstate, my check engine light started flashing. I continued driving to get off the highest and since there was no noise or any change in performance, I assumed it would have been fine. Two minutes later, my car (07 Accord V6) shut itself off. I had it towed to an independent garage where I was told a spark plug had somehow came loose, fell through the cylinder, and exploded inside my engine. Now Im trying to decide what makes the most sense for a repair, to replace the engine or take apart the head and replace that and hope the ganging ring need to be replaced anyway. Good job, Honda for keeping such a reliable name. Out of all the people I have talked to, nobody has seen this happen.

Honda Amaze - The fault is in design of car. Air filter is located very close to bottom due to which water can easily enter in engine. HONDA HAS DESIGN FLAW. Honda blocks people who post on their Facebook with complaint. Honda has design flaw.

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes. I have then to call Honda Service who send on chargeable basis, a vehicle to tow the battery to jump start the car. Thereafter, the car carries on.This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.

I recently had the misfortune of purchasing a car (2018 Honda Fit) with Honda Sensing enabled. Within a week, I discovered that the sensors are so flaky as to render the car unsafe to drive - while I was unable to trigger them at all during the test drive (as they sometimes fail to detect anything), the opposite problem (seeing something that isnt there) is where the car becomes unsafe. 3 times in 60 miles of highway driving, the car applied maximum brakes without warning. The road in front of me was clear for several miles (and thankfully also clear behind me), but it always triggered as I was just about to finish passing another car. This compounded the risk of brake checking - had someone been behind me, they absolutely would have rear-ended me, as they would have had no place to go to dodge my vehicle, and absolutely no way to anticipate my car applying the brakes at maximum for several seconds.The dealership inspected the sensors and assured me they were performing to spec - this was not an issue with a faulty or malfunctioning sensor, *this is the way Honda Sensing is designed to work*. Further searching has turned up 3 class action lawsuits and hundreds of similar stories, with Honda dismissing all of them with the hilarious its a complicated system, you cant expect it to be perfect. Im sure Ford would have loved to have that slogan when they were dealing with the Pinto. Honda, when it comes to the *brakes on a car*, yes, you do need to be perfect, or you need to leave them alone. Its worth noting that Consumer Reports ranks Honda dead last in its evaluation of these emergency braking systems.Further compounding the situation, there is no way to permanently disable this system. I would strongly recommend that no one buy a car with this feature, think twice before riding in a newer Honda, and be aware of their potentially erratic performance if you see one on the road - frankly these cars are a danger to others as much as to themselves.

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.

My Honda City car developed problem in the driver side door handle lock. The car was sent for servicing and the repair of the door lock at the Joshis Harmony Honda, Chandigarh. I was told that the problem has been solved but the problem reappeared again after few hours. Next day, I contacted the service center but the adviser was not ready to accept the fact and I am still facing the problem.

I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDId and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Hondas case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.

I bought a Honda Civic sedan 2010 from the Authorized dealer here in Egypt, but I face some problems with them. The Steering wheel material started to peel off and I went to the authorized dealer (Al) for it to be repaired. They replied that it is a common complaint in this car, but they cant include it in the warranty although my warranty is still active! Please advise what I should do. Thank you.

I have a three-month-old 2013 Honda Odyssey (bought in May 2013). Never had any problems prior (second Odyssey we have owned). But on this particular Saturday, I was about to leave in the vehicle, and I found the drivers window shattered, with about half the glass in the car and the other half on the ground by the door. It had been rolled up completely and the temp was around 90 that day... so nothing unusual. I had just walked by the car (on my driveway) and it was fine. Then a few moments later it was busted. No one around, no object in the car...nothing. So we took pictures then went to clean the glass up and covered the window until we could take it to the local dealer on Monday. After they inspected it, they announced they could not do anything as it did not appear to be a defect. I was told to contact Honda Corp which we did. After 24 hours to review, we got the same reply. The Warranty states clearly that broken, cracked or chipped glass is not covered unless manufacturing defect. However, upon further investigation, I found many others online who this happened to... and as recent as 2011, Honda recalled 2,800 vans for just this reason. On the NHTSA site, it states that the window may shatter into passenger cabin causing a risk of injury. So I am disappointed that I got such a cold shoulder from Honda dealer and Corp, as I WAS a satisfied customer. If I had accidentally broken this window...no sweat. I have $600 to replace it and I am not a complainer. But I am worried this problem has not been corrected and this could happen to someone that could put them in jeopardy. So I wanted to get my story out there. I hope I am the last one.

Honda Civic transmission failed. Well maintained car with 107K mileage on it and its transmission failed yesterday. I thought Honda had the name for being the reliable car and last at least 200K miles. Customer service was not interested in helping me anymore. I see a lot of online discussion about Honda failed transmission issue.

Almost killed a driver getting off the freeway as the master cylinder on my Honda failed: the brake pedal went right smack to the floor. Tried to pump the pedal to no avail and then tried the emergency brake but shockingly nothing worked. Rammed right into the Prius in front of me. My last Honda the master cylinder also failed but I lucked out in that pumping of the pedal worked and I was able to get it home for the mechanic to take care. Heard Honda doesnt care that you could lose several lives because the master cylinder died on you.

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

I booked an appointment with Honda for April 12th, 2016 at 10 am in order to take off four winter tires, replace them with all season tires and replace the air filter. This is a very routine service and one that can be done in less than 45 minutes. This was performed in Thunder Bay, Ontario at the Gore Motors service center. After dropping off the vehicle there was no communication between them and myself and at 6 pm I decided to call. I called 15 times between 6 pm and 8 pm (close) with no answer and absolutely no update on my vehicle. I had to work a night shift as a health care professional at the local hospital and as a result, had to take a taxi to work. This is absolutely unacceptable and frankly, embarrassing. This service was not provided because I am a woman. If this was an adult male the service would have been completed in an hour with no issue. This is horrible for our society, especially for a multinational corporation prominent in the Thunder Bay community. There was no apology provided when I reached the service center at 8:30 am and I was still required to pay the service fee. Such an ordeal was completely unnecessary and it does not take 10 hours to perform an extremely basic service, so either the employees were incompetent or did not provide the sufficient services because I am a young woman. I hope the Customer Service Department sees this complaint and takes action because there is no place for this in our society and I was stranded without a vehicle, which is unjust and unethical. I hope this never happens again and right now have absolutely no desire to ever enter another Honda Service Center with such poor customer service professionals.

Its awesome. Good on gas, right size for driving back and forth to work or anywhere else you want to go, the price was good and I dont have to make payments on the vehicle. I like the color and my family liked the vehicle.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldnt work. I took it in and they said that it wasnt plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Hondas!

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

I went into Honda of Burlington here in Washington and was coming in to pay off my 2021 Honda Accord and was persuaded to purchase another vehicle of lesser quality. Within 24 hours of the purchase I regretted this decision because the car was not of equal quality to the car I had drove in there. The general manager called me to tell me she would not give me my original car back. Again it had not even been 24 hours and I had been calling all morning trying to reach someone in management but they were all in meetings. I just wanted my car back and they refused! Not only was this emotionally damaging but the general manager said she could tell I was upset because I was crying and she said I can tell youre upset so I will let you go after telling me I couldnt have my car back and me begging to get it back. She was absolutely horrible! She did not need to be rude as I never once raised my voice or anything. I simply begged to have my car back. She said no! Have a good day and hung up. I have always supported Honda and am very devastated that this is how they do business! I would not recommended them to anyone! How could you do that to someone? They simply got the better end of the deal and would not give me my car back and also told me to just take and trade the car of lesser quality if I didnt like it. Im done with Honda!!!

I purchased a 2019 NEW Honda HRV Touring in January 2019. I returned it the same day because the backup camera screen and voice commands were not working properly. The main touchscreen unit was replaced. Since January, the screen has been replaced again (total of 3 units), the microphone, and the Hands Free Link module have all been replaced within 10 months. After 30 days total at the dealership for repairs and four attempts I opened a claim with Honda for the Buy Back Program. Now after an additional two trips to the dealership to diagnose my vehicles problem including a diagnosis by the Field Service engineer, my claim has been denied. My vehicle still has the exact same problems that it had on the day I bought it.I was told by Honda that there was a well known software problem with my car. Honda was aware and working on a fix. My claim rep could not give me a estimated date for the fix (told me to check every month at the dealership to see if the fix was available) and she could not guarantee the fix would fix my car. She could not give me a reason why the dealership didnt know about the known problem and her answer for why parts were being replaced was that it was simply done as a courtesy to me. Yet, as a courtesy Honda would not buy back my car. The claim rep would not give me a written denial. She stated, It is Hondas policy to not provide any information in writing about your claim, only to give you the claim number.On the SAME day I was being told all of the information from the Honda claim rep the FSE told the dealership that the problem was a frayed USB cord he saw laying in my car. Not plugged in, not in use, just laying in the car. His suggestion was to not use the cord and see how things go. I have never had an issue with Apple Carplay not working. What I have repeated had problems with is not even an option when the cord is in use. The dealership duplicated the problem without any cords being plugged in. Now I have a 10 month old car that has options I am paying for, but do not work. The options may never work. I guarantee this. I will NEVER buy another Honda vehicle. I will never recommend Honda vehicles. I hope this review helps someone decide NOT to purchase a Honda.

I have a new 2016 Civic and it is a great car. It is my fourth Civic, but there are a couple of things that I do not like about it. It does not have a CD player in it. I do not like any of the stations on the radio and I do not like the music of today. I loved listening to my music from the 50s, 60s and some of the 70s, but now I cannot do that because you opted not to put CD players in your new cars. I am not a person that has a Ipod, so that is not an option to listen to. I was very disappointed when I found out about this feature. The trunk door lock on the drivers door is an annoyance. I cannot reach the door handle to close the door when I get in so I have to grab on to the pocket where the button for the trunk button is and 9 out of 10 times I hit it and have to get out of the car to close the trunk. Why didnt you leave it where it was on the 2013 Civics??? Whoever makes these changes should think of the Seniors that purchase these vehicles and leave some things alone. Other than those two features that I just explained, the car is great and I do love it. Thank you for listening.

My 2019 Honda Civic, brand new 3 weeks ago, has been in the Honda service department 7 times for the same problem. The low tire pressures warning light goes on after 2 days driving out of the service department. I have been given 7 different explanations & as many attempted repairs... Down to new tires. The problem is still NOT resolved. I bought this car for my teenage daughter because of its purported reliability & safety. The last time it arrived to the shop with a flat tire due to “manufacturing defect”! 1 of the 4 tires was replaced. Today they are saying a 2nd tire needs replacing. Would you allow your teenage daughter to drive this car? I am extremely distressed and she has spent more of her college summer break waiting at the dealer! This situation meets the trifecta of the LEMON LAW criteria. This vehicle is unreliable & downright dangerous.

I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.

Honda messed up my hood; so sad... After this extended paint job done by them, within one or 2 weeks, I notice paint chipping so easily and they say they cant do nothing. Its due to highway driving... Normal?? I had this car on road a long time before and not had chips like this before... I contact Honda and yep, pretty much screwed... Now I have to buy a whole new hood and side fenders or try to fix... This was last year now... Its even in worst shape ever....

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are now attempting to private sell, trade in the vehicle that we purchased and cant give it away. We are being offered no more than $7k for a car worth 13-14k. Come to find out we were only given half the story. The car was not involved in a minor crash prior to our purchase, it was involved in a total of 2 collisions with moderate damage and air bag deployment. Further research and appraisal recently reveals frame/structural damage throughout and nobody wants it. The deceptive business practices used by Honda of Burleson Texas are repulsive. The car is great, runs good, has no mechanical flaws etc. but we will never be able to part ways with it.

For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.

I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $11943.74 to date on my vehicle in just 7 years. That’s an average of $1706.25 annually. That’s got to be wayyyy above average. There are 255,000kms on the vehicle, mostly all highway. This doesn’t include cost for tires over that 7 years. Most of this has also been at the dealership; most people tend to agree that that’s my problem; stay away from the dealers, they say. I highly doubt I’ll buy another Honda.

I have purchased about 10 Honda vehicles in the past 15 years, 4 of which have been Honda Ridgelines. I havent had any issues with any of them, until now. My current 2017 Ridgeline came with a toxic odor in the in-bed trunk. Every time you open the trunk, the smell comes pouring out. Anything you put in the trunk comes out smelling of the chemical. I have tried cleaning it out numerous times and even brought it to the dealership, where they tried to get rid of the smell three times. Nothing works. When I called American Honda, they stated that all of the 2017 Honda Ridgelines have the smell - the smell is from an epoxy they use to seal the trunk and there is nothing you can do to get rid of it, other than waiting for it to fade away. I have been waiting for seven months, and the smell is as strong as ever. American Honda refuses to do anything about it. Seems like they did not learn anything from the Takata airbag disaster.

I purchased my 2007 Fit in March of 2007 and have loved every drive in it. Since purchasing my car, Ive had 2 kids and we have taken this on every family trip and survived. After a while it has started to feel cramped, but we manage. Ive decided to upgrade to a better car, but I could drive this thousands more miles and not have an issue... It is a sound vehicle. Perfect for a young driver. That being said, a word of caution: this is a small car. If in a high volume trucking area or high traffic area, you need to be aware of cars around you, as they may not see you. Ive had 2 accidents where people ran into me bc they didnt see my parked car. So, if looking at cars for an inexperienced driver, you may want to look at something higher and/or longer.

2019 HRV Have been happy with it. Infotainment center has always given me a problem. When turning on right blinker Apple car play turns off. Using steering wheel to change display doesn’t work. Constantly lost signal in middle of driving for no reason. Brought in more than once to fix it and all they did was reset it which only made me have to reset stations. Now nothing works on the system. They have no idea how long it will take to get entire audio system back in stock. So now The car I bought to have Apple Car play and maps does nothing. Can’t use phone charger. Can’t use Bluetooth. Nothing but a blinking H for who knows how long. I feel like I have not a full car. Finally ready to go on road trip and the things I bought for safer trips and doesn’t work. Bought the touring for all the infotainment and now have nothing. Paid for infotainment and now have nothing with no end in sight. Would not buy again because of this. Would sell now but wouldn’t get moneys worth because of it. 2019 HRV not worth it if you want a working radio or car charger or map.

Shortly After purchasing a new Honda accord sport model we noticed issues with the bluetooth so we had the dealer look at it and said there was nothing wrong with it and gave it back. The road noise makes talking via Bluetooth nearly impossible. So we brought it back again and after arguing with the manager they decided they would replace the microphone. After a week we picked up the car and microphone is still having the same issues, by now we had problems with the system disconnecting during a phone call. So after only owning this brand new car for just 3 months we bring it back for the 3rd time, and yet again the manager basically calls us a liar so we show him personally. They decide to replace the unit with a remanufactured unit after yet another week we get our brand new car back . Well now the new unit makes the whole system freeze up radio/bluetooth. So finally we call Hondas corporate offices and they basically tell us they never heard of this issue we are having. So they tell us to bring the car back to the dealer and get the issue fixed and not to take the car back until completely satisfied with it. So we get it back to the dealer for a 4th time. They now tell us that they can flash the system with a update to fix the problem of freezing up. But there is still no fix for the original problem we came in with which is not being able to talk over the road noise on hands-free mode. So after all the headaches and arguing and wasting of our time off of work to bring the car to get it fixed we are back to square one. When we went to buy a new car we did so to avoid time consuming issues that are not normally common while buying a brand new car. So after all the headaches and anger trying to get this issue fixed nothing has been done. I swear I will never buy a new car from Honda again after the issues we had and they way we were treated.

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.

I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!

On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brothers office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there. The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, Well, you knew that you did not have any money when you came in here. I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, “Well, I apologize. I guess I was out of line. I was so upset that I only responded by saying to her, “You certainly were out of line.” I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.

Hackers are able to turn on/off audio and change music on my Honda CR-V car. They exploited the built-in GPS navigation system that comes with the car. There is no privacy or safety with your car.

Honda S2000 - It’s a great little convertible that is not high maintenance, but Honda stopped making it. It hugs the road very well and maneuvers great on the road. Honda should definitely bring it back.

Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.

The car is fantastic, but has a lot of nickel and dime expenses. It gets incredibly costly, but is a good family vehicle overall. It does what we need it to do. I like that it has a lot of room and three row seating. When you have a lot of kids that have a lot of stuff, you need a lot of room for car seats and leg room. But I dislike that it gets so expensive to keep it maintained. A low maintenance car would be much easier on our growing family. We could spend more on family activities if we were spending less on the car.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

2012 Honda CRV makes loud grinding noise upon start. Informed dealer about the situation several times since the noise started years ago. After a year of purchasing the vehicle brand new off the lot the noise started. I complain about the noise numerous of times during oil changes. They never knew what the problem was nor did they hear a noise (lies). But now since I’m almost done (1 payment left) with paying off my car, and my warranty is over (bingo) we know what the problem is and it’s gonna cost ya! American Honda is garbage. They don’t wanna acknowledge the problem, and they’ve been knowing for years well before I purchase mines in 2012.

My 2004 Honda Accord Coupe started jerking at 78,000 miles. I had someone look at it who is a mechanic for the FBI. He said there was very little transmission fluid in the car and that was unusual. Two weeks after he put in transmission fluid, I was alone in the city and my car would not go into reverse. I panicked and called this man who recommended a transmission place. The cost was $2,550 to have the work done. I am a single mom and had to rent a car for the week it took to replace the transmission. This cost an additional $200. I looked up Honda car problems and this is a common problem with my car. I called Honda and they said that my VIN was not a car that was documented as having a problem. I have since had the car repaired and it still doesnt feel quite right. The transmission company asked if I would bring the car back in three weeks, so that they can check that everything is working properly.

In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AIR CONDITIONER stopped working. I live in Florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that I have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is NOT covered under warranty. Honda indicated that the cost to fix the condenser is $716.85. I went to the dealership twice to speak with the General Manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and I was told to go through my insurance company. I also reached out to Honda of America and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The Honda air-conditioning condenser is unduly prone to damage caused by normal road debris that does not affect other auto manufacturers condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with NO protection at all. However, this typical design poses a problem for the Honda condensers and will happen over & over again, and Honda refuses to do anything about it calling it normal and working as designed! This should be a recall.

Problems with my Honda 2007 V6 just after about 33,000 miles - I am being asked to carry the following: Brake Fluid, Power Steering Fluid, Oil Drain Plug, Front lower control arms bushing, 4 wheel alignment and induction service. All this will cost $1,255. Only yesterday, I paid $733.99 for my service and brake pads, etc.

My 2001 Honda Passport was less than 98,000 miles (**) and I always kept-up with the care and maintenance of my car. I did the timing belt on it by myself. Change oil and anything that my car needed, I would fix it myself. So the speed meter and the gas gauge stopped working, and I told my wife it looks like the car will need a computer. So June 12, 2012, I had South Motors Honda put in a new computer and that fixed the problems. We paid $901.97. April 15, 2012 they wrote it on their computer that the serpentine belt was next and needed a fix. The serpentine belt broke and they had it fixed ($829.04). May 24, 2012 my wife brought the car in because of a tiny oil leak, so they would need to keep the car for a week to replace the oil pan gasket. And on their computer, it never said we would need on the next repair a motor because the person that removed the oil to fix the oil leak (the oil pan gasket, they had to take it off and put a new one on) never added the oil back to the motor and we paid $744.04. So my wife had to pick up the car because I had to return the rental back. As I walk back to South Motors, my wife was so mad because now she hears what are a sound from inside of the motor and a sound of a knock.While they were gone, I opened the hood and checked the oil and nothing was touching the stick. As I close the hood, the tech came and drove our car in to his shop in the back, away from us; and they got mad because I needed to keep my eye on my car. So the tech adds 5 quarts of oil and drove it back around to the service advisor and he said ok, everything is fixed; and the tech fixed the oil leaks. As we started it out, the rods were knocking badly. The service advisor Allen did not write down on the computer at South Motors, like he did everything else, about the motor that’s next for repair. Allen said that after the car leaves South Motors, there is nothing that they can do and its not their problem if it needs a new motor. Allen did say the motor needs to be replaced but not by South Motors. They are not giving me a free motor. This came from Allen and the shop manager. The shop manager did say we spent a lot of money on my car and “Our techs dont let a car leave without any oil and it sounds like youre trying to get a free motor. That’s not going to happen.” I saw the oil stick and saw no oil; and on this specific item (remove the old oil pan gasket and add a new one), you have to drain the oil to fix this leak. You have to replace the oil back in the motor.I think they need to buy me a new motor or write me a check for $5,800 - end of story. You dont have to make this look bad, just mail me a check for $5800.Thanks to the internet for letting me post this. The bad thing is this South Motor Honda. When you do something bad to people, it comes back around. I have talked to a painter and we have talked about making a huge sign about South Motors Honda and write what a great job you do and how many have you scammed like me. We’ll write it in Spanish, too; so when my Honda Passport is parked at the mall, people can read it and find out the truth. Its going to be readable on both sides, so 1000s can read it. You can read it at the mall at school; even at red lights from behind, you can still read how great your scamming of people is. So we have gotten with DOT and DMV to see just what we can cover up; no lights and no tag can be covered, so this sign is where you can read it and be ok with the laws. If nothing else, we dont need signs; he can paint what we need to write it on the Passport.I dont see any other way out, other than paying the owner for his time waiting for his car not to get fixed and renting rental cars all paid out by him. He thinks you owe him a lot more than $5800. Look if he has the money to get these types of repair done and paying for them (and gets treated like this). This man has a family and works, and he thinks you’re giving him the short end of the stick. South Motors needs to stop this by paying him off before he starts, and he has flyers printed by the 1000s. I think you need to pay him with a car and $5800. That’s his car he took care of and he feels he trusted you and you did pooh on him. He trusted you to fix his computer on his car and he paid then it is something else. And then… Ok, money is coming. He is paying $600-$1000 to $1800-$2000. Let’s drain his oil out so we can get him to buy a brand new motor and tell the manager to side with whatever they have to say. Then after we do this, we can get him for more stuff. Look at what all he paid and walk around and laugh at how dumb he is. And just maybe, we play our cards right; we cannot add oil. At some point, we will get him again. He is mad now and we will get him again for being mad or making us do more work. Being a problem to us, we will teach our advisor using 4 letter words. Hey, its ok. We will have him eating out of the palm of our hands and have him come in for little stuff to have us fix on his Passport.So what happened is that the service advisor saw the serpentine belt was broken and needed to be replaced and added that the timing belt may need to be replaced. But he was so worked up about my fine wife that he did or would not hear me telling him this old boy had already put a new timing belt on. He was watching my wife walk around and asked her in a putting me down kind of way, and they would go ahead and change the timing belt. So, I got mad and showed my butt because I did all the work on that change and he would not let me talk or give me the time of the day - too busy looking and not learning about the problems that my car was having. They got mad after removing and finding out everything with the timing belt is brand new. Then, he wanted my wife to walk around and act as if he and she was cock of the walk and try to belittle me. My wife loves me and I trust her. She’s the type of person that reads a person for what theyre worth and she has stood in the heat for what is right, not sides or color or how big he wants to act. So this not putting oil in the car, this Allen guy being a jerk, and the manager buying and standing by Allen’s stories, the manager’s people do no harm and his techs do not leave cars without oil… I am a customer and I have a clue why they would belittle me and remove the oil from my car that’s paid for. I need a check for $5800. I dont trust them with a carton of eggs. They have burned me badly and I cant trust them to replace my motor with a new one that they can clean up junk and try to pass it off as a new motor. I can trust green bills in the amount of $5800. All the waiting with my baby and waiting for our car all day to get fixed was just a part of their games.

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. “Not to worry”, they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.Since that did not get me anywhere, I asked for Hondas number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district managers name for Honda. She said to me that I needed to get that information from the dealer.I then proceeded to voice my concern on this, and told her that the vehicle isnt safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMCs customer service department blows Hondas away. So, now I have to call Roush back in order to obtain the Honda district managers name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.Honda evidently paid ISUZU to manufacture the Passports which was Hondas entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

I purchased a 2013 Honda Accord and my back glass shattered last week. Although Honda said it was factory defect, they would only cover 60% and I had to cover 40% because the car was out of warranty. REALLY if is a factory defect how can I be held responsible for 40%. I had to pay out of pocket $458. Furthermore, I just got a quote from Safelite auto glass for $319.00. How can it be possible that I paid more than what the glass is worth. On top of this my car has 2 recall, charging system problem and battery sensor. I always thought highly of Honda however with this experience I am very dissatisfied.

Honda Civic 2007 LX - 7 years later, replacing corroded right front engine mount ($675 approx.) - forums say this is common. Previously, airbag system shuts down one month after paying off car (5 yrs.) due to failed passenger-side airbag sensor in seat ($1000+ to fix - didnt bother). Based on experience with Honda quality, its over for me and Honda. This will be the last ever Honda for us. Buying the second Honda was a mistake.

I have a Honda Accord that my husband bought for me. The car is 2 years old now and I just had taken it in for service on my brakes. I mentioned that I hate this car because of the road noise. They said its probably your tires and $1200.00 later I have new tires and new brakes but my car is quiet now. They said I should have brought it back after I first got my car. Well, in my opinion it should have been right to begin with. I had NEVER owned a Honda before! I ran into 2 other people that had the same problem with their Hondas. I have no idea what type of tires the factory puts on their cars - but Honda should start with the best - if they want repeat customers.

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, there is no problem sir. Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.

Last week, I gave my Honda Stunner in one of the service center (Vahini motors, Kollam, Kerala) to correct certain complaints in the engine. I bought my bike just 8 months back, but I got an engine complaint. As they said, I changed an engine part (gasket) but still there is an unwanted noise while accelerating. Also, they had not corrected the RPM meter. All the services, that is the first four services, were done correctly. Looking forward for your reply.

Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!

Accord EX V6 2006. Service Bulletin #08-045: Idler pulley mounting surface is tilted, causing timing belt to rub against pulser flange on drive pulley. Repair includes installation of taper shim kit and a water pump, and grinding a relief on engine mount bracket, if needed. Cost to Repair Defect: > $1,000 Stance of AHM: AHM acknowledges defect, but will not accept financial responsibility for repair of defect. AHM claims that vehicle is 14,500 miles and 4 years outside of normal warranty. Therefore, owner of vehicle is financially responsibility for repair of defect.Complaint: AHM released a defective product into market. Consequently, AHM should be held financially responsible for repairing that defective product. A warranty written by AHM should not exempt AHM from rightful financial responsibility.

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they wont do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didnt appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesnt pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

Wife purchased a 2019 Ridgeline. At 89 miles vehicle would not start and was towed to Honda. Since then the vehicle has 1200 miles and has broken down 4 times. 3 times it was towed for not starting and the only reason it wasnt towed a fourth time was that it literally broke down at the dealership after they had it for two days diagnosing why it would not start. Literally did not drive 100 feet and the transmission stopped working. Talked with customer service a few times so far. INFURIATING!! On my first call I was informed rather quickly I would NOT be getting my money back or a new truck. When asked what they were going to do for me... wait for it... they said They would call them and tell them to fix it right!!! AWESOME!!! In subsequent conversations all customer service regurgitates is warranty and repair talking points. At NO time will they discuss the consistent breakdowns as a problem nor will they let me speak to anyone above them. They disconnected me yesterday as I refuse to sit and listen to someone rattle off the business talking points. I would think any reasonable person would expect their new vehicle to not break down 4 times in the first 1200 miles. Seems Honda doesnt mind how many times it happens. Because remember... they will call and have them fix it right. NEVER AGAIN!!

The brand new Hondas safety features do not work. The ceiling leaks when it rains. The mileage on the car is from going back and forth to the dealer without repairs ever made. When I call Honda corporate, they say there is nothing they will do. They also interrupt, talk over me, and are extremely rude & unprofessional. That is unacceptable, so I keep calling back. So, while I am making payments on a brand new Honda that I cant drive and it rains inside the vehicle, they bully me and tell me they are going to charge me with harassment because I keep calling. Haha! As an emergency flight nurse working alongside police, I can just see how the police will investigate Hondas claims when I show them my lemon vehicle. Hell, theyll start calling Honda for me!

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

This is about Shellharbour City Motors Honda Dealership. ---They even dont know how to do a business--- Okay, on the phone they say car (Honda Civic) is only driven 500 kilometres and comes at $24000 with $500 accessories. They say they can consider bringing it down a bit if meet in person. They say the offer expires on 31st December. When you go meet them, they said the car is 1500 kilometres instead of 500 kilometres. They say they cannot bring the price down (firm at $24000, which I think would be okay). But terrible manager says accessories will not be included. (even if the offer is valid until 31st December). If you go few days later, and ask for $24000, they said they cannot sell it at that price. They said they updated the price which is $24990. (wait...didnt you say that offer is valid until 31st December? and Im making offer on 28th December.) Why wasting time of busy people if you cannot stick to your words and promises? This is enough, I am getting a good offer from Volkswagen and Kia who at least keep their promises.

I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.

I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.

We called for roadside assistance due to a flat tire. We called at 7:00 pm. We were told 40 minutes. After 40 minutes we were told 15 minutes more. After 15 minutes we were told 25 more minutes. We complained to the call center after each delay. Finally they told us a new service would come in an hour!!! We were very upset. After another half hour both services showed up. It was an awful experience!

There has been a shudder that I feel and hear for quite some time now. I thought it was a characteristic of the vehicle until I inquired about it online and discovered that there are hundreds of customer complaints about this very same symptom. I have tried to get help from Scholfield Honda dealership in Wichita, KS where I purchased the vehicle to help and they refuse. They then referred me to American Honda Corp. and after numerous contacts with them, they refuse to help or do anything as well. Nothing has happened to help my situation and Im very frustrated because this has been going on for a long time. I have been a very loyal customer of Scholfield Honda and have done all my maintenance with them. This is a horrible way to treat a possible return or repeat customer.

I purchased a 2017 Honda Ridgeline truck. I live on a small ranch located 3 miles off the paved road. At 23,000 miles, my check engine light came on indicating a problem with my emissions system. I was told that the emissions canister under the truck was filled with dust and dirt (from my road) and that it would cost me $700 to repair this problem. I was told that this same problem would come back every 15K to 20K miles. The service manager told me that the truck was never designed for dirt road, but rather it was a city truck. I immediately drove to the Toyota dealer and traded in the truck for something more reliable. Buyer Beware, this little detail does not appear in the Honda literature.

I have received 3 recall notices from Honda. The first one came in December 2015. The second came in March 2016. The third came in July 2016. I have called each time. I have not had nothing repaired. I have called and called since receiving the notice in July. I was promised someone would call me back. This was a empty promise. I have one vehicle. Yet I am told, let no one ride in the front passenger seat. Just think how many times someone has already rode in this seat. They told me that they would not be responsible, if someone got hurt. Since they suggest that you avoid having a passenger sit in the front passengers seat until the recall repair has been performed, I have asked for another vehicle to drive until they get my car repaired. There has been nothing done about this either. I feel that I deserve an answer from someone.

Trash truck crossed center line and hit driver side door while traveling at 60 mph. Car spun around in front of the trash truck and was broadsided by the truck on the drivers side. Car continued to spin and rear-ended into guard rail dividing highway. Truck then ran over the left front corner of car. Car suffered $15,000 in damages and two sections of frame replaced. Wife was injured with whiplash in back and neck, aneurism on aorta, and seat belt pancreatitis and chest and neck seat belt burns. I was not injured. No air bags deployed in the vehicle. My insurance fixed the car instead of totaling it. The car suffered $10,000 in diminished value. I cant find a lawyer in WV to help me, cant find a lawyer to file suit against Honda for failure of air bags resulting in injury. Car was a 2010 Honda Civic Hybrid and was purchased on 1-9-11 and accident was on 3-24-11.

When dealing with a first rated class car, one would expect first class service from start to finish. Unfortunately with Honda, the first class service stops with the purchase of the car. Unfortunately my 2016 Honda LX would not start at an unfortunate place. Called Hondas Towing Service. Towing company showed up more than half an hour later than what Honda stated. Even got a call from them stating when tow truck should be there. Unfortunately tow truck got called much later than Honda Tow Truck Service said they called. Worst part was that tow truck driver had no idea how to tow a brand new car which should not have happened with 2016 Car of the Year. Spent over 2 hours with two truck driver trying to help him tow my own car. One would think Honda would school their subcontracted tow truck drivers how to tow. Worst part was when got to Honda dealer, they didnt know how to get car off tow driver truck. Ugh worst experience ever.

Leather seats worn out. I purchased a new 2008 Accord Exl. Then after 5000 miles the seats started to wear. Brought this up at the Honda dealer and was told it is normal. At 15k miles the driver seat got so bad. I mentioned it to the dealer and I was told there’s nothing they can do. At 40k miles and I am in a process of replacing the driver seat or get rid of car. I need your help on how to deal with this.

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

I purchased Honda Activa 125 cc... All over experience is good but when we drive in night, accident is for sure. Headlight is very worst. Manufacturing people is not concerned about customer safety. Im very disappointed with this purchase.

I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.

Great car! I have had it for 4 years now and I dont regret the purchase. Beautiful car! Comfortable! Roomy! Great family car! Perfect for vacations or just a ride around town. Love all of the extra features! Its the nicest vehicle Ive ever owned. I would buy another one in a heartbeat if I could afford it. Please give me money so I can purchase a new one. I like the CD player, sunglasses holder, storage options, interior color, exterior color, adjustable side mirrors, adjustable rear view mirror, fold down back seats, Leather interior, heated seats, sunroof, navigation, backup cameras, Bluetooth stereo, and alloy wheels.However, I dont like the fact that there is no DVD player option. I wish it was easier to sync phones through the Bluetooth technology and that there was climate control in the back seat. I also wish the car washed itself. It is 2018 and I cant believe that type of technology doesnt exist. I dont like having to pay to update the maps on the navigation system.

Something needs to be done about Hondas defective STARTERS, Like a recall. I purchased my 2014 Certified Honda EX from you guys last year. The car was very new. Only 18,000 miles on it. I just had to have my car which has 50,000 miles on it towed! I had to rent a car till this is fixed. This is inexcusable. I bought a HONDA for their known reliability and 0 mechanical issues. This is my 5th and most expensive Honda and I barely got 1 year out of the car for a VERY expensive fix. I did not take it to a dealer because I knew they would rake me over the coals on expense. I did request my mechanic buy a HONDA starter, not some knock off brand. We shall see if this starter works.I spoke to customer service at Honda USA in Calif. and they told me they were unaware of this issue. Go online. You will see HUNDREDS of complaints regarding bad starters! I am requesting compensation on this cost either from Wild Honda or from Honda USA. You guys are selling new cars with DEFECTIVE STARTERS in them. This must stop or you will have a class action lawsuit on your hands. I am requesting a call back from Honda USA on this issue.

I bought a 2016 Honda Civic for its reliability, that didnt happen as planned. Within 4 months I had the factory radio swapped out and the problem returned. It will randomly beep and the dash would go blank. Now today I picked up the car after the service rep told me they have updated the car software and the radio unit as well. I asked them if they had tested it because usually problems occur after driving the car he stated they tested it for 2 hrs which turned out to be a lie. When I got the car today I was nearly killed because as soon as I drove off the lot the Vehicle Stability System light came on and the car started to decelerate as it thought it was losing traction. Then within seconds the brake system failure light came on, immediately the brakes began vibrating and I was unable to operate them while approaching a red light, ran the red light with no choice and then power steering system problem light came on. Then the steering wheel locked up. So basically within 5 min off the lot my car was in motion and inoperable and not responding. Eventually the brakes came back after constantly hitting them but almost hit another vehicle in lot due to this issue. Biggest part of this complaint is that when I went back in the no one at the dealership took ownership of the problem and insisted they have done nothing wrong. Well obviously something has happened. They took the vehicle in and within 2 hrs called me back saying they fixed the issue, so I asked what the problem was and they stated that they do not know what the issue was but it is fixed. I am like how do you fix a problem that you do not even know. I asked service manager, who would be responsible if something happened to me or the car, he said he was not in a position to say anything or take financial responsibility. If they cant even trust their money on this car then how can I put my life in danger in this car.

I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with something. They wont mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.While I can appreciate the fact that Honda has to verify this, I dont believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?

They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me on 2015. On 16/11/2015 in Chennai we had heavy rain and we drove this car to court as an emergency case. But all of a sudden the car engine has stopped by itself without any reasons. Then we towed our car to the dealer in Chennai for an inspection. The service engineer told us that the rain water has entered in Engine. We all surprised to hear that. Is it possible? And we had a doubt that these HONDA cars are not suitable for rainy seasons. IF the water gets into an engine it is purely manufacturing defect. But the dealers is looking for an insurance person to change some spares. No one has intended to file a complaint in HONDA. We are not ready to accept this car by changing some spares. It will affect the home setting of the car. My question is this. Will HONDA replace our entire car if it a manufacturing defect? We have noticed that about ten cars are in dealers garage. We have discussed with HONDA dealer for the replacement. But no response from them. We wish HONDA manufacturer should intervene with dealer to replace the entire car. In other words HONDA should declare our cars are not suitable for rainy conditions. Such a surprise from the dealers. They are not ready to escalate this issue to manufacturer. They are looking for an insurance people to cover the cost. We need response from HONDA manufacturer to solve this issue.

We have a 2013 Honda Odyssey in white. On June 1st 2019 Honda issued a service bulletin saying they would fix the defective pealing paint on “certain” VIN numbers. Luckily our car was one of those approved VIN numbers, HOWEVER.... they claim that they will ONLY repaint 2 areas on our car, the roof and the tailgate. We have other visible areas starting to flake off and peel away, especially around our windows and it’s only a matter of time before the rest of this faulty paint falls off. It’s the ENTIRE CAR that’s covered in this defective paint, repainting only a couple areas is NOT OKAY! We are extremely furious and want our car completely painted in order to fully fix our cars paint!

Honda allowed car rentals for the driver side airbag recall due to exploding metal fragments injuring and killing individuals. It states in the recall that it can do that to the driver and others in the cab. Honda will not allow car rentals for the passenger side airbags and tell you just to not seat in the passenger seat. It has been asked of Honda if there was a chance that it might deploy if hit in front of car. No answer. I then ask American Honda Customer Service to send me something in writing that it will not deploy and I am not gambling with hurting myself or others in the back seat. They will not.I called Russell Honda in North Little Rock, AR and I am told that they could not sign anything either because he was not sure or that it could be possible that the sensor could be signaled. Then you start the customer service case manager and they put you to the fast track and never hear from them again and no answers. So I am to gamble and drive my vehicle until that part comes in and cross my fingers. I am not a good gambler. So Honda I believe needs to stand up and be responsible and allow for loaner cars until they fix this problem.

When I was younger, I always dreamed of getting a Honda. I loved these cars. So as soon as I was able to get one, I did. So sorry I did. I have fixed my car radio a couple of times and it cost about $400. It’s not cheap with raising 4 kids! I googled it and it seems to be an ongoing problem. I called 1-800-999-1009 and no one wanted to help me. So, I told them about the radio draining my battery and dying, leaving me and my kids stranded on the side of the road and no one seemed to care. Obviously, this is not the first they have heard of this problem because it’s all over the net. This is my first and last Honda. I was trying to convince my boyfriend to get one. Now, I am convincing him not to. Now in the midst of me having temporary home due to hurricane Sandy and just lost my job, I have a car that continues to die in the freezing cold. I will never get another Honda. I will let my friends and family know of this issue and also tell them if you have a problem, Honda will not help so it’s better to go with a Nissan or Toyota. My mom has been buying Nissan for about 20 years and they have really good customer service. Boo to you Honda.

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

Honda Accord 2003 purchased brand new and serviced by Honda until approximately 2 1/2 years ago. Many years ago, while the car was being serviced by Honda, I noticed a small spot on the front of the roof, which then got progressively larger and larger; it was eventually extremely noticeable when even glancing at the car. As this was happening, I began noticing the same type of spots around the edge of the cars hood and door edges. I really dont know anything about cars so didnt know what to do. At the same time, I wondered why the Honda service techs/mgrs never said anything to me about it, especially, since it got so bad. One day, I was searching online and found pictures of other peoples Hondas that looked the same as mine - some with big spots on the cars where the paint had apparently peeled as well as others with peeling around the edges of hoods, roofs, doors, trunks... This is when I found out that Honda refuses to acknowledge and fix the fact that they manufactured cars with clear coat that was incompatible with the paint that was used on those same cars, which has resulted in the damage to these cars, which were sold to unsuspecting consumers. Until I found these pictures and articles, I had no idea what was and is still happening to my car, which I have taken very good care of.Today, I have no mechanical problems but my cars exterior looks terrible due to Hondas manufacturing error. Just because this is not a safety issue does not mean that Honda should not be held accountable to fix - at no charge to the consumer - their error in using clear coat and paint that is incompatible. 2 1/2 years ago when I found out what this problem was, I asked the Honda service mgr why he never mentioned the peeling spots on my car. He got very angry and defensive; in fact, he yelled at me. I told him that I was not blaming him for the problem but considering the extent of the problem, he and all Honda service techs/mgrs must know about it, yet, he and the techs chose to remain silent. The least they could have done was, if they could not admit to this being a Honda defect, they should have, at least, explained to me what was happening to the car and advised how to get it fixed. Ive spent $1600 repainting the roof and hood; now I have to have the rest of the car repainted for $2000. Honda should be repainting my car at no charge to me and reimbursing me for the money that I spent fixing their known error/defect. Essentially, this should be a recall. Perhaps, its not a safety recall but it is still significantly detrimental to Honda consumers. Unfortunately, we are only consumers and Honda, as a large multinational with high powered attorneys behind them, has the advantage. That said, I will never purchase another Honda again.

I leased a 21 passport with my husband last month from Honda. The sales team was great, price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer. I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive. After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. The manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/not proper functioning transmission is not normal. I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel. My husbands friend has the 20 passport. No issues. No rust. No transmission problems. Why is this the issue with the 2021? Issues after a little over a month of ownership not a good look. Awful job Honda!!

I have 2009 Honda CRV, over the internet lot of customers like me complained about their A/C stops working when it reaches close to 100K miles. Its because of their faulty Air Compressor system. When they assembled the car, why didnt they test this system. And when they know its a problem that almost all customers are facing, why are they extending warranty to just 6 or 7 years, what about people who dont put much of mileage on their car every day and who use it as secondary vehicle. And their car takes one or two years more to reach their faulty systems to stop working.And moreover someone who lives in North Central United States who see cold weather almost throughout the year, and just few days of Sunny days in a year how do we determine A/C is working. Before assembling the car first thing they need to ensure they have all right quality parts without which assembling the car and selling it to customers is like deceiving customers and making false business to make money. Now, when I look at my car VIN number it says there is a recall on Driver/Passenger airbags. Not sure how they manufactured such parts and how they tested them and why were they in such a hurry to assemble such faulty products and sell it as a SUV to customers.

I purchased a Certified Pre-owned 2013 CRV. When I was setting up the electronics, my battery died, after about 15 minutes of not running. Honda told me it was natural because there are so many electronic devices it cant keep a charge. So I took it in, they tested the battery, and it read good. I took the car to a battery shop, they tested it and it showed it had 6% of its life left. The tech said Honda service is supposed to try and not replace anything at Hondas expense, so they tweak their testing machines. I dont know if that is true or not, but Hondas tester said my battery was good, and this tech said it had 6% life remaining. The testing machines were the same brand.So I took my Honda to be outfitted for towing behind my RV. I followed the book directions, which says if you are towing more than 8 hours, pull fuse 17. I was towing 20 minutes, just to get home, so I didnt pull fuse 17. Lo and behold, my battery was dead when I got home. I thought Certified Pre-Owned meant that all parts of the car would last per their warranty, not a battery that would die the same day you drive it off the lot. So I am headed back to Honda. If they replace my battery, Ill write a nice report. If they dont and I have to go to an aftermarket battery, at my own expense, Ill get my moneys worth writing bad things about Honda.

I purchased a 2013 Honda Accord Sport from Port Charlotte Honda Volkswagen and took delivery on October 1, 2012. While I am very pleased with the vehicle in general, an issue has arisen that is now making me have doubts about the quality of your vehicles. About a month after having the car, while driving on the highway, I noticed that there was excessive wind noise in the cabin and that the issue was originating from the front windows when at speeds of 70 mph and over. Due to my hectic work schedule, I was not able to schedule an appointment for service immediately but did so eventually and had an appointment for an oil change and the wind noise issue addressed at the Port Charlotte Honda Volkswagen dealership service department. My service advisor was not aware of the issue prior to me dropping the car off because of how new the car is. Prior to making my appointment, I had researched the issue on various Honda forums and found that several other 2013 Honda Accord owners were experiencing the same issue. After much research, I found that Honda had issued the following: TSB A13-010 - Wind Noise at the Drivers or Front Passengers Window: 2013 Accord 4-Door L4 From VIN 1HGCR2, DA000001 through 1HGCR2, DA035705; 2013 Accord 4-Door V6 From VIN 1HGCR3F, DA000001 through 1HGCR3F, DA007274.My service advisor was able to locate the TSB and I was excited to hear that the issue would be resolved. However, after picking the car up later that day, I found that the problem was still there. I immediately called my service advisor, who was absolutely great, and informed him that the issue was still there. He requested that I bring the car back in to have the shop foreman have another look at it. I did as requested and the shop foreman and I took a drive together and he acknowledged that the problem was still there. We also test drove a new one off the lot for comparison and found that it too had wind noise in the front of the cabin, just not as severe as mine. He informed me that he did as the TSB directed and that he does not know what else he can do at this point. He was very understanding and very apologetic and I appreciated that.At that point, I became very discouraged but still hopeful that a new fix would be issued. However, there has been none to date and I feel at times that the noise is increasing. It has gotten to the point that when I am on the highway, I am not able to use my Bluetooth feature because folks on the other end complain of not being able to hear me. I am embarrassed to take people in my car because of the noise. I normally have to turn the radio volume up just to drown out the sound when my frustration sets in. This is my third Honda Accord but first brand new one. Prior to purchasing this particular car, I had owned two brand new BMWs and never had to deal with this sort of quality issue. Now, Im not comparing the two cars because pricing makes the two makes completely different. However, I feel that brand new cars should have quiet cabins and that is a selling point that Honda uses to encourage and promote sales. Incidentally, due to certain finance issues, I had to finance an additional $4k on top of MSRP due to banking charges, which makes this matter even more frustrating because I am paying much more for the car overall.I requested that Honda open a case and extend itself as much as possible to assist me in addressing this issue in any way that is fair. I also feel that I should be compensated for what Ive had to endure for these past 6 months. I pay $617.78 a month for the note on the car and have done so for the past 5 months which equals $3,088.90. While Im not expecting Honda to reimburse me that amount, I feel that out of fairness, Honda should extend itself to have the issue addressed correctly and reimburse me some of that because the product was not issued as advertised and at this point, I am stuck with the car since a trade in of this vehicle for something else would yield such negative equity that I would be too far in the hole.On 03/12/2013, I finally got a call back from Honda Motor Co. and according to the case manager, after speaking to the dealership regarding the 2013 Honda Accord, the wind noise is a characteristic of the vehicle. I requested that they provide that to me in writing, so that I can further pursue the issue and they refused to put that in writing. It appears to me that they are trying to not acknowledge the issue because that would affect sales if more people knew about the issue prior to purchase.