After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

I bought a 2004 Honda Accord. Within six months, the paint had bubbles on the driver side, then it started chipping from the driver side to the trunk.

In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesburg, Florida. Supposedly, it had a certified inspection (I have a sticker anyway). I paid for an extended warranty on the electrical system. Within a week the TCS icon lit up on the dash. I called the said dealership and they told me to bring the car in, which I did. The warning light went off en route. I was told by a service person that they could only check into the problem when the light was on. When I had had enough and demanded they at least try to look into the problem, they informed me that the warranty had expired. I went to Pep Boys and guess what? They identified the problem without the icon being illuminated. So, I had to pay $1,800 out of pocket. I chose Pep Boys to get my business rather than the dealership. Recently, my A/C died. Simultaneously, my CD and radio stopped working and the audio unit’s lights went dark. It turns out a $1,200 part, a faulty electrical board that needs replacing. Again, I appealed to the staff at the dealership. The general manager was rude. He said they didnt have to notify me of service bulletins and that Honda was responsible for notifying me of any recalls. I have since found out that this make and model also has transmission problems, so Im just waiting for that shoe to drop. Never ever trust a company because of its word-of-mouth reputation. Honda has put out some clunkers and their Leesburg dealership - boy, I want to name names - doesnt give a damn. P.S.: I maintain my vehicle regularly and it has fewer than 62,000 miles on it.

2008 Honda Civic EX - Sept. 2013 with 105,000 miles, the AC intermittently would not work. Refrigerant was good. Eventually by early 2015 would hardly work at all. Taken to Honda dealer where I purchased the car new. There were metal shavings that looked like sand in the system. $3,800 to repair. Wife drove the car exclusively so heres what most likely happened. Compressor went bad in 2013 but still worked and probably made some noise at some point and should have been replaced then. Our fault to some degree, but the point is these compressors only have a shelf life. Ive had numerous Hondas and never had compressor problems. Wish I had known, would have never bought the car. Also, I talked to the service rep and he advised me that HR-V have the same problem. Will do everything possible to have Honda reimburse all who had/will AC compressors going bad.

Just bought a 2020 Honda Rtl Rideline. Love everything about it except there is a whistling wind noise coming in from the front windshield and door almost like your window is not closed all the way. Honda kept the vehicle for 3 days and could not find the problem. Contacted the area case manager and his answer was that there is nothing they could do because that is how the vehicle is made. Just because that is how the vehicle is made doesnt make it right. There is definitely a defect that is causing the noise to come into the vehicle while driving on the highway.

We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?

My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.Since she drives an average of 12,000 miles a year, shell need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.

I am an old customer in Honda Egypt where Ive been riding Honda cars for eight years until now. First, I had Honda City 2004. The window sensors did not work, then the car keys did not work. They fixed these problems at the customer service center and said that this is a rare case and wont happen again but even then I sold the car. Later, I bought Civic 2007 when it was first launched in Egypt. The car mileage is 56000 km. From day one, I had the same problems with the keys that is not fixed until now. Then suddenly, the motor base needed to be changed where the car mileage was 32000 km and they said at the customer service that this was a manufacturing problem in this car. Later, I found that the steering wheel box needs to be changed because of a manufacturing problem as they said at Honda customer service center also. Besides all these problems, now I am facing more problems where there are many parts needed to be changed beneath the car, in the front suspension system and the scissors. I cant believe this anymore. I always get bad Honda cars! After all these problems, I see that there must be an action taken to end this disaster. These problems, I shouldnt face them while Im driving a Honda car. I bought a car with zero level of quality and I wont accept it. So please, Im looking forward to get a response from you as soon as possible and to know whats the next step you, as a company, will take because based on this next step, Im also going to move. I will contact you before I take any formal action here in Egypt because I expect whats said in your policy that you care about your customers satisfaction and I think you do care also about your Honda reputation here. Thanks.

We are leasing a brand new Honda Accord - 5 months old. The paint bubbles up all over the hood and sides of car - after bubbling up, it will chip off - then it appears as stone chips as we were told by Honda managers. We waited for over 3 weeks for a response... Stone does not cause paint to bubble up and chip off. Pictures have been taken, but does not show the real thing. A visual inspection was made by one Honda district manager and owner of dealership - it was wrote off as stone chips. Its horrible - all over the front. Our 2003 Honda Accord was in better condition than our new one. The customer representative 3,000 miles away from Honda had her mind made up along with Honda reps before it was even investigated. Next step - go to a professional collision/paint representative for our own assessment - legal counseling? We dont know... but we will not give up. Its a lot of money to spend leasing a brand new car and have the paint chip off. Stones do NOT cause bubbling of paint!! We are totally done with Honda - we always swore by Honda... Now we cant wait till our lease is up!! We were told paint chips arent covered by warranty... which we understand... but this is paint chipping off and bubbling up of paint... The paint actually lifts up and then chips off... Pictures do not show the significance of the problem.

My car is 8 years old and has no cosmetic or engine issues. It gets good gas mileage and is dependable. I enjoy driving my car. I like that it gets good mileage. I love that it is dependable.

In April 2011, at 120k, I placed my first transmission in my 2004 Honda Accord. The cost is $2345.00. 16 months later, the transmission failed. I placed a used transmission and the cost is $909.00. The cost is $676.00 for a salvage shop in Pittsburgh, PA to put the transmission in the car. It’s a used transmission. It’s no good. It’s not shifting gears and has no reverse. It’s still under warranty; another tranny was ordered for an additional $150.00. New labor cost for installing price quoted was $480. If there are no problems, the total cost so far is $4,410.00. When I purchased my Honda brand new in 2004, I thought I was purchasing a reliable car that I could maybe pass down to my son. Honda should be ashamed that they could sell with the knowledge of troubled transmissions.

So my car note had been behind for month due to the fact that my husband had lost his job, and I have been the bread winner. My carnote of my 2011 Fit had fallen behind, but I always sent them SOMETHING. Fast forward I come off my day shift at work and notice that my car was gone:(. I frantically called Honda like hey did you guys repo the car? And the Rep. said, Well the car is in repo status, but it does not show in our system as being picked up or not. She made a few phone calls and said that she would not know until one of the many companies they work with send in the proper documents stating that the car was picked up. Long story short Honda required me to pay a repo fee to the city (Torrance, Ca which was 12$ to the city Court House) pay the repo fee, and bring my past due balance current.The only thing that sucks is the process of running out of time during the day and having to wait a whole nother day which equals another day of storage fees. My car was picked up on a Thursday. My fees were paid that Friday afternoon, but because I paid a little after 4 pm the lot was closed :( and I had to wait until Monday to get my car. I must say my situation was HORRIBLE, but it wasnt because of Honda. And Out of all the reps I spoke to they were not all that rude to me (They were kinda like demanding and one person told me more information than they were suppose to but hey he was being nice).So all and all once my account was brought up to date Honda faxed over the release paper. I was able to go to the lot and get my car. (I did have to pay a storage fee of 362.50 CASH???) But I cant just say Honda made the process harder than what it was. If I have anything to complain about its the fact that these lots close SO EARLY and are not open on weekends and cont. to charge you :(. But I just got my car released to me today. After being gone from Thursday December 15 till Monday December 19...

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort. 1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective. 2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride. I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix electrical problems in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and Im still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?

I have a 2014 CRV. Side panels on both driver and passenger side have faded quite a bit, 2 buttons on radio do not work. (We hardly use radio). Back seat does not go down all the way. I have only had seat opened up twice to vacuum and now it does not go back down all the way unless you are sitting on it. Lastly the trunk does not open. It works on and off once every 2 weeks I can unlock and open, every other time I have to throw things in trunk through back seat. These things are definitely not from wear and tear, have never had issues like this in any other car I have owned. Of course I was told through dealership that all of the above is only covered in first 3 years.

I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?

When I initially took my 2004 Honda in for the airbag recall, I was told that my airbag was fine. 6 months later I was hit at an intersection where the driver was going in excess of 45 MPH. My airbag did not deploy. Have you heard other similar concerns?

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

I have a three-month-old 2013 Honda Odyssey (bought in May 2013). Never had any problems prior (second Odyssey we have owned). But on this particular Saturday, I was about to leave in the vehicle, and I found the drivers window shattered, with about half the glass in the car and the other half on the ground by the door. It had been rolled up completely and the temp was around 90 that day... so nothing unusual. I had just walked by the car (on my driveway) and it was fine. Then a few moments later it was busted. No one around, no object in the car...nothing. So we took pictures then went to clean the glass up and covered the window until we could take it to the local dealer on Monday. After they inspected it, they announced they could not do anything as it did not appear to be a defect. I was told to contact Honda Corp which we did. After 24 hours to review, we got the same reply. The Warranty states clearly that broken, cracked or chipped glass is not covered unless manufacturing defect. However, upon further investigation, I found many others online who this happened to... and as recent as 2011, Honda recalled 2,800 vans for just this reason. On the NHTSA site, it states that the window may shatter into passenger cabin causing a risk of injury. So I am disappointed that I got such a cold shoulder from Honda dealer and Corp, as I WAS a satisfied customer. If I had accidentally broken this window...no sweat. I have $600 to replace it and I am not a complainer. But I am worried this problem has not been corrected and this could happen to someone that could put them in jeopardy. So I wanted to get my story out there. I hope I am the last one.

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

From the beginning of my lease of the Honda Clarity fuel cell car, I had problem with the car controller board. Then, the fuel tank problem had my car towed to their Torrance, CA. location for replacement due to unavailability of the service and hydrogen fuel. Then, the water pump corrosion recall to replace the water pump. Then, the True Zero hydrogen fuel cell producer depot caught on fire and their trucks were caught on fire. Theres no hydrogen fuel and the long delay in getting the inspections and permit to re-open the True Zero hydrogen plant.Meanwhile, the consumers face horrendous problems getting through to Honda Customer service to respond to deal with the rental car situation. A lot of time burden spent by consumers like myself to get Honda to help by providing temporary rental car. Honda customer service keep telling customers to wait for their case managers to call back if you can even get through to them. Honda Clarity fuel cell lessees are paying a high monthly leasing fees to Honda and not being able to drive the car and compounded by their horrible customer service and red-tape to make consumers bear the burden of time and costs. This doesnt happen with Toyota and Hyundai fuel cell vehicles when I talked to their customers. If theres a zero rating, I would rate it zero.

We have been a Honda family for many years. However, we have purchased our last Honda. In the last 5 years, we have purchased two Honda Accords. BOTH cars ran out of oil and damaged the engines. Honda tells us that the oil light only comes on when you are completely out of oil??? Well, by then, its too late. The first Accord, they put in a new engine for $3,000.00. Right before the warranty expired... it ran out of oil again. They fixed the engine, we sold the car and bought another Accord. On this particular model, Honda KNEW that oil consumption was a problem. Our car ran out of oil and did some damage to the engine. This happened 1,000 miles past the warranty date. Honda would NOT make good on this problem and wanted us to pay another $3,000.00 to fix this engine. We filed a claim with American Honda, and they said they would not pay AND that this car had a fix put on it because it had a recall for the oil consumption problem. We are now TOYOTA buyers.

I recently took my 2012 Fit into the Honda dealership as the air conditioning wasnt working and it was making a hissing noise. It turns out that there is corrosion between the compressor and the hose that connects to it. It will cost me over $1,000 to repair. How does a 4 year old car that is kept in a garage at home and in covered parking in the day get corrosion under the hood? One of the reasons I bought a new car at the time of purchase was so I would not have costly repairs anytime soon. Now I am looking at a $1,000 repair for something that in my opinion shouldnt happen in a car of this age.

Beyond dissatisfied with horrible paint quality and worse customer service from Honda USA. I am awaiting a reply from consumer affairs with regards to my wifes 2014 Honda Accord, purchased new from Jim Coleman Honda in Clarksville, Maryland. My wife purchased the vehicle, along with an extended paint protection warranty (to protect the paint finish against premature wear, rust, staining, etc.), which covers the vehicle for 7 years from the date of purchase.In the past 6 months, we have taken note that the factory paint finish has begun to shrink and peel back from the rear window glass along the surrounding body panels. We notified the dealership, and they advised that there is a known factory defect with vehicles finished in Pearl White (my wifes paint color) and dark metallic blue, where this pattern has been observed. There are countless accounts of this paint defect online. Some representative web posts are linked below; There are many more... https://www.carcomplaints.com/Honda/Accord/2014/body_paint/inferior_paint_and_clear_coat.shtml https://www.carcomplaints.com/Honda/Accord/2014/body_paint/paint_peeling.shtml https://www.autobody-review.com/blog/what-is-happening-to-my-honda-paint-problems https://www.driveaccord.net/threads/paint-peeling-away-pics-included.544831/?fbclid=IwAR0rabgCs3mFj6yijicnLY4m2v_v00HGgNbyD2Fu898TA-kGuy_QDaT3qo0https://www.youtube.com/watch?v=SE3HLhHYh0wThere is even an entire Facebook group dedicated to raising awareness and seeking remediation to this obvious manufacturers defect: https://www.facebook.com/groups/389497225179056/. The dealer advised that they believed this to be a factory defect, and not a warranty issue and reached out to Honda, USA on our behalf. We were advised that resolution was reached with Honda, USA and they agreed to pay on a 90/10 basis (90% of the repair costs would be paid by Honda; we would be responsible for 10%) and we were asked to bring the vehicle in to a Honda Certified Repair Facility (Chandlers Collision Center in Columbia, MD).We brought the vehicle in to the recommended shop, and while we were able to obtain a repair estimate, the shop adjuster began scraping at the paint (causing further damage) which left an extremely unpleasant feeling about the shop. When we asked to see samples of paint work they had completed, the adjuster showed me 2 vehicles on the lot -- each one worse than the previous in terms of color match, paint texture and body work quality. Further, we were advised that Honda would not stand behind this shops work, despite telling us that this was their shop of preference, deferring any quality issues with the repair to the repair facility policies.We advised Jim Coleman Honda of our desire to have the repair performed at another facility that we had located (also Honda Certified): Subway Auto Body in Gambrills, MD. We had the opportunity to meet with this shop manager/owner who was very understanding of the nature of the repairs needed, the process needed to repair correctly and warrantied workmanship integrity. We asked about having the repair performed at this facility instead, and were advised that Jim Coleman would look into this with Honda and get back to us.Weeks went by without any feedback despite numerous calls to both Honda and Jim Coleman, and finally I escalated the issue with Honda, USA. I received a call-back from Honda advising that we took too long to schedule the repair, and therefore they were no longer accepting responsibility. The Honda representative would not allow me to get a word in edgewise, despite pleading with them that the reason the repair was not scheduled was due to a lack of response in how to proceed on their end. They refused to listen, vulgarities were exchanged, and they refuse to address this matter. Subsequent calls into Honda, and we are seemingly black-listed from speaking with a representative.Bottom line, we have email traffic assuring us that the repair would be covered at a 90/10 split, numerous inquiries on how to proceed that went unanswered, and now we are left with a nearly $2,500 repair bill for a factory defect. The shop owner at Subway has also attempted to reach out to Honda on our behalf and they wont even return a phone call -- mind you this shop pays annual fees to remain an accredited Honda Repair facility, so this says a great deal for Honda, USA in general. Since the time when we first notified Honda of the issue, the damage has spread to the full surround of the rear glass and is continually growing larger. It is despicable that Honda refuses to accept responsibility and worse that their lack of customer service follow through has only delayed remediation.

My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!

The car (2012 Honda Civic) is 3 months old and I have always owned Hondas and love them until now. I was stranded and called AAA for a jump twice. I visited the dealer and they could not find anything wrong and said I must have left the lights on which is very insulting. First of all, I dont drive at night. The lights were set to auto on (which may have been the problem). Second, I know when lights are on; I can see the headlights. When visiting another car repair place, they noticed the battery was reading 12.5 when it should have been in the 13 to 14 range. So maybe the alternator wasnt giving the battery enough juice or something was draining the battery. The display screen read ABS system and VSA system and all indicator lights were on while trying to start. No other indicator lights ever came on. I dont want to be stranded again and the dealer was insulting. Any ideas?

I went into Honda on Rt. 22 in Hillside, NJ for a diagnosis test & oil change. The service advisor tells me its just my battery. Ok so I wait for them to change the battery. Then he comes out 20 min later and says Can you come with me? I have to show you something. The mechanic shows my cables are ate up from the battery. He cannot change battery without changing cables which was approximately 600 and some change which I didnt have. My mechanic states my barrings are also leaking which was approximately 700 and some change. Now I had my car serviced back in April, they didnt see all the acid and corrosion on my battery. YES THEY DID, it was too much not to and to eat my cables from April to Oct the way it did, it was a lot of acid. Ok so I tell them look, fix it where I can drive it and Ill pay for the oil change and diagnosis test which was $85. While Im waiting they come tell me they dont have the parts. Ok give me a loaner. They dont have loaners, they have a shuttle - but fine, Im going to East Orange, OH. We dont go to East Orange, we go to Newark, Irvington, Union, Hillside and Elizabeth. Ok East Orange is a hop, skip, and jump away from all of them - WTF. Now Im mad, frustrated, hungry. I get a call with bad news of a relative passing - the day is just going downhill. Then a man approaches me about a car. I go in his office, we talk. He tells me I can take a new car & bring it back Saturday. Well that sounded great at the time so I sign temporary insurance papers to cover the new car, a privacy paper in which they said it was mandatory, and left with the car. I leave out the state on an emergency, my brother brings the car back to Rt. 22 Honda in Hillside and guess what? They SOLD MY CAR, told me I would have to give the $150 to get it back. Sorry Rt. 22 Honda - you better be very very careful of them.

On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it’s not working out. So what are your suggestions, please? It’s about a week now.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

I would recommend Honda for its reliability, durability, minimal repair if regular maintenance is followed. The ride is comfortable, not overly tiring during long trips, have ridden from Chicago to Orlando and returned, I even followed Route 66.

My 2004 Honda CRV-EX air conditioner stopped working suddenly. It worked well one day and blew hot air the next. I went to Go-Honda Dealer in Westminster, Co. They said that I need a whole new air conditioner system, which costs around $3,000.00. The compressor goes out and send metals to the lines and contaminates the whole system. This is a complaint from a lot of Honda CRV owners. Even the dealership said that they see this a lot of times. I also saw numerous complaints on websites.

I am really frustrated with the services of Honda Activa.

I had given my Honda City car for service at Peninsular Honda, Calicut, but when I went to collect it, they told me that they have lost my car key. Though they promised to replace the key and lock system, they have not done it so far. Its completely their responsibility, and I didnt expect such service from a Honda showroom. Please do the required procedures.

I have been back and forth to the Honda dealership and have explained to the salesman, auto mechanic multiple times that since the purchase of my Honda which was new at the time the air meter icon kept appearing. The representative kept saying well bring it back well put air in it. Not until after a nail got in that same tire was it discovered the rim had a crack. People whod been in the car kept asking why does this new car wheels make that sound. Well now I know and the Dealership does not stand by anything except selling a vehicle. Help!

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.

I have read reviews regarding the roof peeling. Exact same thing happened to me. After getting off the freeway one day and parking my car, the paint was just GONE! A rather large section. Cost me $1500 to fix. I cant believe this is a known issue that many people have had issues with and Honda doesnt want to address it and help us out.

These people would change agreed upon terms at every opportunity to switch things around to squeeze more money out of the customer (me). I have never ever dealt with anyone as desperate as this group of people. I can only guess that its because they are not being paid a decent wage.

A few years back on a cold February night, I was driving home as usual. I soon noticed a spark from the hood and realized that I should pull over. It took just about all my might to pull the car over into a parking lot. As soon as I exited the vehicle, I saw flames shooting out from the hood. I stood on the side of the road shocked at what I was seeing. Everything in my car was ruined - my workbag, a store return in my trunk and even my 1-year old sons car seat melted. We were at a loss on what to do next and did the normal procedure of calling our car insurance.The initial inspection to see if it was a fire due to our negligence was done and a check for the value of the car was received. It would cost $7,000 to see the exact cause of the fire, which would have been at our expense and almost the whole value of the lost vehicle. Our precious Accord was our only vehicle and paying for rental cars was getting too expensive, so we decided we couldnt do the inspection and wanted to have this nightmare over with, only to be haunted by it later on. Our son is 4 now and we received a letter in the mail indicating a recall on our car to fix a defective power steering hose that can leak fluid and catch on fire. If you recall, I had to use all my might to pull the car over, which I assume that the power steering hose having a leak is very possible to be the cause of the fire.We have contacted Hondas recall department and Walter was assigned to our case. Regardless of what happened (me almost being in the car while it was on fire), the car no longer exists so therefore, Honda doesnt care. Interesting enough in the same month, 3 years later, we passed a newer model Accord in almost the exact location with its hood on fire. And yet there is still only 1 reported car fire due to the recall. I honestly doubt thats the case and that there are many other victims. I am certainly angry!

My son purchased a new 2013 Honda CRX from Colby Honda, Northridge, CA. When he took his car in for the last service they impounded his car for what they said, a period of about two months. Further, they told him he would not receive his car back until the airbag is replaced or he signed a waiver releasing Honda from any liability for damage or injury caused by the faulty airbag. The dealership did provide my son with a poor quality 2002 loaner car that had 100,040 miles on the odometer. Last week he took a trip and the cars engine warning light came on.In the meantime my son is making the monthly payments for his impounded Honda CRX. He tried to contact Honda Corporation and was referred back to the dealership. The customer service person at the dealership was rude and not helpful. I believe Honda should provide its customer with a loan car that is at least equal to the car he is making payments on or waive his scheduled payments until they return his car. The airbag problem is the responsibility of Honda, not the customer. I would assume numerous other customers are dealing with this same issue. In the meantime, Honda continues to sell and deliver new cars that must have compliant airbags. What can be done to correct the problem?

Honda Amaze - The fault is in design of car. Air filter is located very close to bottom due to which water can easily enter in engine. HONDA HAS DESIGN FLAW. Honda blocks people who post on their Facebook with complaint. Honda has design flaw.

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading. Well, to cut a long story short, my Honda Civic Hybrids IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected. The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **’s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Hondas advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives. The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Hondas CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

I purchased Honda Activa 125 cc... All over experience is good but when we drive in night, accident is for sure. Headlight is very worst. Manufacturing people is not concerned about customer safety. Im very disappointed with this purchase.

My son bought a 2003 Honda Accord. Three days after it was purchased, it wouldnt go into 3rd gear unless he just stepped on it or waited for the transmission to decide what to do. He asked the friend and she stated that it did it a few times with her and was told it was a clogged valve but nothing major. He checked with Honda and found out there was a recall; however, wouldnt you know the recall on the transmission had nothing to do with the problem he was facing. I started to do some research and see if there were other people with the same issue. I was absolutely astonished at how many complaints were filed with Honda and blogs and BBB and Consumer Affairs with the same exact problem. Ironically enough, the issues with all the complaints were that it was after all the warranties were expired, go figure. I decided to call Honda and just speak to them to see if Honda was investigating the issue since there were so many complaints, and the previous recall had nothing to do with this issue. Well, I was told that since we bought the car as is, Honda will not investigate the issue. I explained that we can get the lady we bought it from to call and she said that didnt matter because we bought the car, it was now in our name. Really? So you will listen to my complaint and I can file one with you, but basically you dont care because we just bought the car. The CS spokeswoman told me, Maam, I am more than willing to file your complaint, but yes, because you just purchased the car, there is nothing Honda can do. Wow, so you mean to tell me that there are thousands of complaints about the same issue, same model, same year and Honda is not willing to investigate the issue at hand? I have told my son, let this be a lesson learned, dont go by what everyone tells you that Hondas are good cars and they last forever, blah, blah, blah. I would even understand if there were only a few complaints about this issue. But I was amazed at how many there were about this and yet there seems to be no ongoing investigation to see if there was something that could be done. I am so very disappointed in Honda and their lack of concern about the safety and satisfaction of their consumers.

2014 Honda CRV grinding noise - VTC Actuator issue - I bought my Honda CRV in mid-2013. By the time the car was 1 year old, with 10,000 miles, there was a grinding noise when I would start the car. The grinding noise lasts about 2 seconds. It has been into a Honda dealership several times. I was told Honda is working on a fix and that the problem would be addressed when the engineering department had the issue figured out. One year later (but still under warranty), the grinding noise is louder and longer than before, and happens almost every time I start the car. Upon doing some research, I learned that Honda has been installing the defective VTC actuator since 2008, in Accords. The defective actuator was also installed in 2012-2014 CRVs. It appears that Honda continued to use the defective actuator since 2008, yet customers are being told that a fix is in the works, 7 years later. American Honda has advised Honda service departments to not replace the actuator as it is likely that the replacement actuator will present the same grinding noise. A regional case manager also assured me that a fix was in the works but did not comment when I pointed out that Honda continued to use a defective part from 2008-2014. Honda repeatedly emphasizes that this is not a safety or performance issue, to which I have replied that is likely the reason it has been 7 years with no fix -- it is a low priority and Honda chooses to direct its engineering resources elsewhere. I am not sure why there has been no class action law suit to address this multi-year problem. Dealerships will not do anything as American Honda will not allow replacements to be made. This is my last Honda. Their way of doing business is horrendous. What I have now is a vehicle that definitely attracts attention (but not in a good way) when it is started as everyone in the vicinity gets to enjoy the grinding sound of metal-on-metal.

I bought a new car Honda HR-V 2018 at Honda auto plaza mall (Nostrand avenue in Brooklyn). I dont know that is going on but this car has been giving me so much problem. This car stopped with me in the middle of road. Sometime the steering wheel just locked when I am driving and the dash just went black. I brought it to Honda but nothing got done cause it is still giving me the same problem. They want me to keep driving it like that cause they cannot figure out the issue. I left the car with them until they can fix it. If you love yourself and your family do not buy this car. I cannot keep risking my life and the life of my family driving that car. I could understand if I bought a used car but I bought a new car. Hope this review will help you in your decision. Please see video.

I purchased a 2011 Ridgeline and within the 5 years it has 30k miles and has been in the shop 20 times and still has to go in again. Problems from oil leaks to windows not working in the cold. Honda and the dealer wont step up and take responsibility for this lemon. The lemon law board in Vermont was the biggest waste of time ever. They wont let me show my evidence that this was a lemon. Makes me wonder who is paying them off. My first Ridgeline that was made in Canada was an unbelievable vehicle. This Ridgeline was made in Alabama. Typical USA quality. Ill never deal with Honda USA or auto master ever again.

I purchased a Honda Insight 2020 on the last day of 2020 and got a pretty good deal. I got a flat tire and called Honda Roadside assistance-- the car does not come with a spare. Only a box to blow the tire back up and I guess plug the hole with some time of goop. The instructions seemed daunting so I asked if the roadside assistance could help me with this and was told NO-- all they could do was tow the car. The first person I spoke with from Honda said they could transfer me to Honda care to help me walk through the steps but instead got another roadside assist person (I think his name was Aid, pronounced Ed)l. He could not understand me and kept asking the same questions when I explained it to him. It then turned out that the puncture was on the sidewall and the machine will not work when there is damage to the sidewall. Additionally, Honda would not let me ride in the tow truck. Normally a flat tire is not a big deal; if I had got help changing the tire I could have been on my way. Instead, the car needed to be towed and I needed to find another way home and had to wait a day for the tire to be changed. What if I had been far from home with no one to pick me up? I would have been stranded. It is absolutely irresponsible for Honda to put people in this situation. Honda should provide a free spare tire and kit. Mary Jo **.

There was a problem with the 2008, 2009 Honda Accord rear brakes and consumers were compensated for replacing them. I have a 2010 (which was probably manufactured in 2009) Accord and the same problem has just occurred. I too would like some reimbursement for this Honda problem.

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

When you will ask an experienced rider, they will name the top brand Honda for the best ATVs.. People driving ATV from their childhood are well aware of the importance of it and how every little detail or feature can benefit the rider, and Honda is the brand that always comes to mind.

We have a 2013 White Honda Pilot. It has been a peeling mess. I see many others on the road with the same issue. We went to Honda and they will not cover it. It is obviously a bad batch of paint, I am not sure why they are putting it on us the consumer. We have had many Hondas in our family, this is very frustrating.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

2008 Honda Accord LX-P manual transmission: I had problems shifting gears one day, all of a sudden (51,000 miles). I took my Honda to White Allen Honda dealership to find out why. They drove the car also, couldnt figure out why it would shift improperly. To make a long story short, I was told that I have to pay over $1,800 for new clutch, pressure plate, throw-out bearing, flywheel, etc. I said, Wait, how can this be at 51,000 miles? Where is my power train warranty coverage at for this problem? I have got no response other than a big bill! I will never own a Honda again. Im going to tell everyone I can about this! I also called 1-800-Honda customer and no service! Nada!

Updated on 11/17/2020: Im not happy with Honda and customer service. They keep brushing me off and just saying, Oh he has a case number. They dont do anything to fix the problem. I will never buy a car again from Honda. Im not happy with Honda.Original Review: I was shocked when my tire blew out on the road and I had no spare. I have to spend my time and lose of a day of work to wait for the tow truck to come to pick up the car and take to the tire place. And I have to spend money for a tow truck. That in itself is a rip-off. I will be filing a class-action lawsuit against Honda for the inconvenience and safety. Whoever had the same situation please contact me so you can be part of the lawsuit. **

I was a passenger in my sister’s ‘08 Honda Civic and we were struck in right rear of car by another pickup truck. The side curtain deployed and shattered and done damage to the side of my face, head, right arm, elbow and right eye.

I have put new rotors, brakes, and calipers two years in a row. Ridiculous!!! When I call they just say We will fix and a huge charge. There is a defect in this car. Im not the only one who has complained.

Model Accord - System/Structure/Body/Trunk Lid. We have had our 2014 Honda Accord for just over one year. All of our family members have been hit in the head or back by the trunk. The trunk does not stay open on even a modest grade but does not fall down for several seconds, allowing people to lean into the trunk before it hits them. Injury to death more likely from the trunk lid. I have owned 10 cars and have never had one where the trunk lid will not remain up. 2014 Honda Accord problems and complaints, up-to-date recall information and reviews. If you are researching a used Honda Accord, driving a 2014 Honda Accord, or if you are planning to purchase one, review owner-reported Honda Structure, Body, Trunk Lid problems and defects.

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.

2012 Honda CRV makes loud grinding noise upon start. Informed dealer about the situation several times since the noise started years ago. After a year of purchasing the vehicle brand new off the lot the noise started. I complain about the noise numerous of times during oil changes. They never knew what the problem was nor did they hear a noise (lies). But now since I’m almost done (1 payment left) with paying off my car, and my warranty is over (bingo) we know what the problem is and it’s gonna cost ya! American Honda is garbage. They don’t wanna acknowledge the problem, and they’ve been knowing for years well before I purchase mines in 2012.

I would give ZERO stars but the system wouldnt let me!!!! We WERE a loyal Honda customer until recently. We have had 5 Honda vehicles over the last 20+years and now will no longer buy them again because of a customer service rep. We were having issues with our Minivan (died on the side of the road) and brought it in for a $900 repair. Two weeks later, the same issue happened again. At that time we were told there was a recall issued for Piston rings on cylinders 1-4, which we were unaware of, so we brought it to the dealer. The dealer told us the recall expired 13mths ago so they cant do the work. The svc mgr told us to contact Honda and they may be able to work with us.My husband called and spoke to a rep there who was the worst customer service person we have ever dealt with. She basically told us that Honda sent out 1 warranty letter and because it expired wont do anything for us. My husband explained we never received this letter but she didnt care. He explained we were told Honda would work with us and she said Honda wont work with us, its not their problem anymore. She would not listen to what we had to say, what happened to us due to a defective product in their vehicle or at least try to work with us in any way. She just stated the recall expired.My husband told her that our experience in dealing with her in Customer Service was the worst experience and he would NEVER buy a Honda again. She didnt care and just got off the phone. My husband called back later that afternoon and spoke with a dif rep to complain about our horrible interaction with the previous rep and she apologized and stated she will have the case looked over again for a second review.The next day my husband was called by the very person he complained about and interrogated about the previous makes and models of Hondas we have had in the past. He said he was told he wouldnt have to talk to her again and there was another case manager handling our case and she said no, this is my territory and Im the rep. He then asked for her supervisor 5 times and was told NO, you cant speak to them. He told her we spoke to a dif rep and she said someone will review our case with a different set of eyes and she said we shouldnt have been told that because Honda doesnt do that. She gathered the rest of the info that she needed and left it at that. She said we MAY hear from someone up to 48hrs but she doubts it. Once again, we were not looking to get anything for free. Honda put a defective product out there and we drove it around without knowing of the lingering hazard. They washed their hands of the problem because they did their due diligence and sent out 1 letter. We never saw it and I know thats not their problem, it is ours. We did get stranded because of that issue, we spent $900 because of their issue. We have to spend $3500 because of their issue. The car is not even worth that. So we are out a vehicle. My husband is a retired Police Officer who was injured on the job which ultimately ended his career-he was hit by a drunk driver going 91 miles per hour. We have a limited income and now are out a vehicle because we didnt see a letter.When we told the original rep all this information, she could care less and all she stated was that the recall expired. We told her we would never buy Honda again-she couldnt have cared less. So...sorry Honda. You are losing a loyal customer because of your customer svc rep and their lack of compassion and understanding. You are losing a loyal customer because of your lack of standing by your product and having a family drive around in a defective vehicle that put us at harms way.

I have a 2017 Honda CRV Touring. Bought in Nov. of 2017. Has 11, 500 miles on it. Counting the original battery it is now on its 3rd one. As of July 5, 2019 I have had the 6th dead battery. Ive had every excuse under the sun for these. First one was that we had to keep the key fobs for electronic start more than 20 feet from the vehicle when not in use. Electrical components in them will drain the battery. Most recent excuse was we dont drive vehicle enough. Was told to take car out on the highway at least once a week, drive 10 miles at 50 MPH and then return 10 miles. This is necessary to keep the battery charged. Rarely does vehicle ever sit 1 day without being driven and driven every week multiple times over 20 miles at 50 MPH. Other people have had same complaints with identical vehicle. I am in process of filing claim under Pa. Lemon Law. My 2nd and last Honda.

I HAVE BOUGHT 5 HONDAS IN 6 YEARS. All were no trouble until this 2017 CRV would not start on May 16, 2019 in my garage. Battery dead. I was given two options, have it towed or jump it & bring it in. I charged it up a bit and drove it in to the dealer. They checked battery on a gizmo and said it was OK. I advised them I had checked the battery also and found one dry cell that was burned looking and three cells that were milky. My 40 years experience as a certified Auto mechanic meant nothing to these zomby robots. Took car home and was dead again. I went out and bought a battery so the wife could use the car. Whole day lost, 165$ gone and was advise they could not do anything for me. Called Honda customer care, same garbage. One excuse after the other not to cover the issue. I advised the Dealer that if the mechanic did not have a hydrometer and only uses the gadget to check batteries then they need a mechanic that will invest in a hydrometer. Honda will no longer have our yearly purchase to look forward to as my money is good other places. Honda is now a forbidden word in our home.

I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,000 miles, I started experiencing excessive oil consumption. Oil is being lost at the rate of 1 qt. per 1,000 miles. I do not see any oil on my garage floor, so I can only assume it is burning it slowly. This is my second Accord, by the way, and I drive 25,000 miles per year, so I know darn well what the usage rate is. I went online to see if any other people had experienced this, and was surprised to find out that many other owners are having this problem, all across the US, in fact. The car was under warranty, so I called American Honda, and they told me to take it to a dealer, so that a diagnostic could be run, but they admitted that there was a recall for this problem. They said there was a software update, which should solve the problem. I was highly skeptical that software could fix it, but I played along. The next day, I took the car to Herb Chambers Honda in Burlington, MA for a diagnostic. They didnt see anything in the codes, and no visible signs of leakage. They did the software upgrade, and changed the oil, and told me to come back when (if) the oil level hit the low point on the dip stick. At about 2,700 miles, 1/27/12, the oil light came on today. I took the car back today, and they told me it had a little over 2 quarts of oil in it. It lost roughly 2 quarts per 1,000 miles. There was no change after the software upgrade at all. Actually, there was a change. My gas mileage went from high 20s to low 20s on the highway. They actually made the car worse. The dealer told me that 1 quart per 1,000 miles is normal for any car. I almost fell over, when they said that. In all my years of driving, including cars from the 60s and 70s, I have never seen a car come anywhere close to that. They actually thought I would buy that story. It is unbelievable! So, I called American Honda, to speak with the case manager that had been assigned to my case, and was expecting him to be all apologetic, and say that they would resolve the problem. Not a chance! He used the same line the dealer did, with the 1 qt. per 1,000 miles being normal usage. I was outraged! I just couldnt believe it. A multiple car Honda owner, and they didnt care the slightest about me, or their product. They could have made a customer for life by fixing it, but instead, they made an enemy for life. Now, Im stuck with a 2 year old piece of junk, and have no choice but to trade it in. Ill never buy another product from Honda, ever again, and I will be sure tell my story to everyone I come in contact with.

My 2018 Honda HR-V does what its designed to do: an economical, thrifty automobile. Ive had no problems after 4 months, although I do miss my previous 2007 Accords styling and performance.

I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.

I purchased a 2002 Honda. I was refused a test drive. The air conditioning was not working and the radio didnt work. I took it in for service for the air conditioning, then the maintenance required light was on. After receiving the serviced car, it stalled when making turns 4 days later. I took the car to a Honda dealer to have it checked and was told it was the timing belt causing the engine to cease and low oil. My question is, the car was in the shop less than a week prior and doesnt work. I attempted to return the vehicle to the dealer. Coleman is refusing to take it back. Honda car is a dud and Coleman refuses to satisfy the customer.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I dont have to pay anything but they also charged me for that. My salesman was Mr. Rana ** I will never ever go to Hillside Honda and wont recommend anyone to go there.

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

I have a 2010 Honda Accord 4cl and have over 99,000 miles on it. I have brought my car in and also called the Dover, NH location. My car is using more than the 5qt. oil amount when I get my oil changed. Your employees response, I could pay for an oil change and maybe be reimbursed; However, if it is more than a quart over a 1,000 miles they wont pay for it. So, basically Honda is aware of the problem and is bullying customers! There is a recall and an extended warranty. I showed them the paper I received from Honda about the pistons sticking etc. My car is starting to make a noise also when it starts as well. I need it fixed. No one should have to go back several times to have an issue fixed. Just like the airbags! People are dying and your company should be fixing these issues. I have been very nice and patient. Your employees, NOT!!!

I have a 2004 Honda Accord that I bought brand-new. I have always had all routine maintenance completed at a Honda dealership. I had the timing belt replaced ($1,000) within the 7-year time period, hoping to avoid any serious damage if it ever broke. Right after that, I had to replace the power steering pump ($500), because it went bad at 70,000 miles. Now at 83,000 miles, my transmission has gone out; and I am having to spend $4,000 to have that replaced. I have always taken very good care of this car. I bought it, because of Hondas reputation and hoped it would last me a long time before any major repairs were needed. I have read about numerous complaints and recalls for the transmission, so this leads me to believe Honda isnt what I once thought it was. I will not buy another one, even though I love my car. Its not worth what I have had to spend.

I phoned Honda America at 800/999-1009 to complain about poor treatment at a Honda dealership. A representative returned my call on 9/1/15, and basically said that I was not a Honda customer, that I was a customer of the dealership and not Honda. I guess thats true! Honda sells vehicles to its CUSTOMER, the dealerships, and thus cares only about its relationship with those entities, not the dealerships customers. Specifically, the sales manager played a shell game and jacked up the sales price to the same amount of the trade in value, which brought the sale price to the MSRP. This higher price vehicle was sold to an elderly disabled person. Shame on Honda! I compared Honda America to a national fast food chain, that if tainted food is purchased at an independently owned franchise then the national company has no liability with the poisoned food that left a bad taste in the customers mouth, so to speak. The Honda America said that was not a good comparison. I disagree. A national company makes money from the end user but accepts no liability? I made the recommendation that Honda America offer me a model year end sales incentive, since the 2016 CRV models have been delayed until the spring of 2016, presumably because of a well-documented issues with excessive engine vibration when the CRV models are idling at traffic lights. (Said one person, I didnt buy a CRV, I purchased a massage chair.) The Honda America rep repeated that I was not a Honda customer but one of the dealership. I strongly recommend that those seeking to purchase a vehicle not consider any Honda model, since Honda does not care about Hondas sold by dealerships. Thing is, Honda makes a profit whether individuals buy Hondas or not. Hondas customers (and thus its loyalty) are the dealerships. So why buy a Honda if no one cares about you?

The problem is the blinking of D sign on the meter board of my Honda vehicle. The gear is also not changing smoothly.

I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.

When I bought my Honda CRV I leased for the first time and after 3 months I paid the car off early. I sent in what I needed for the title and I have called 5 times regarding where it is. I was told it was mailed out a few weeks ago and if I dont receive it I will have to pay $60.00 to get another shipped out. First of all I didnt know about all the sale tax I had to pay, plus I just paid my car off after three months! I think I had 12 Hondas since 1999. I feel I shouldnt have to deal with all the stress to get a title plus I am a good customer. I am so upset and I dont have the time to deal with all this. Once again I do what Im suppose to do and now Im stuck!

Honda customer service and Jazz/Fit the worst. Parts fall apart like no other car I have ever owned, and dealers acknowledge the faults but Honda turns a blind eye. (Wear and tear - a year after the purchase in the first case of the same issue!) Being reviewed by Consumer Affairs, wouldve hoped for better. Toyota or Subaru for me.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

I went to a Honda dealer local in Jefferson City, MO on Monday, April 29th, in the evening to look at new Honda Accords. We could not come up with an agreement for $16,000 that was offered for my 2012 Accord from a local Kia car dealer. I asked for the keys to my used 2012 Accord back from the used car manager. He refused to hand the keys back over to me. At this point, I was very loud and demanded my keys back stating I could not deal with him on a new 2013 new Accord and wanted to leave. He asked me to sit down. I refused then he kept badgering me till I finally signed paperwork on a new 2013 Accord. By this time, 8:45 pm, almost an hour after the dealership already closed, I signed paperwork for a new car. I did not even drive the new car off the lot of the dealership. I slept very poorly that evening! I went to the Honda dealership as soon as they opened that morning, Tuesday April 30th, and tried my very best to explain that I felt that I was rushed/forced to buy that car that night and wanted to pay for any and all paperwork cost that was created on my behalf. The used car manager then proceeded to tell me that it was a done deal and I had already bought the new Accord keeping in mind I never even had time or a chance to drive the car. I offered $500 or whatever it took to reverse the paperwork. The manager stated all the paperwork was already turned in and I now owned the car and there was nothing I can do about it. The new car still sits at the dealer. I told them not to pre-deliver it or install any of the options that were wanted. They refused to comply so then I contacted my attorney to ask for legal help in the matter. Please note this is the 5th new car I have bought from this dealer so I have been a loyal Honda customer to Honda and the Honda dealership. Right now, I am worried about my near perfect credit score as a result from this mess. I am very angry at the high pressure sales and lack of cooperation from this dealership even when I never drove the new car and I am willing to pay for any and all inconvenience. This has been a very bad experience and I would highly recommend going to another dealership.

After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.In the beginning, when we were to give the vehicle for servicing, why didnt they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, we shall get back to you in two hours or the responsible person is not available. I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branchs disinterested individuals, who seems to be highly skilled ** jugglers.Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

I purchased my 2007 Fit in March of 2007 and have loved every drive in it. Since purchasing my car, Ive had 2 kids and we have taken this on every family trip and survived. After a while it has started to feel cramped, but we manage. Ive decided to upgrade to a better car, but I could drive this thousands more miles and not have an issue... It is a sound vehicle. Perfect for a young driver. That being said, a word of caution: this is a small car. If in a high volume trucking area or high traffic area, you need to be aware of cars around you, as they may not see you. Ive had 2 accidents where people ran into me bc they didnt see my parked car. So, if looking at cars for an inexperienced driver, you may want to look at something higher and/or longer.

My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8/4/2012 while he went Taiping trip with his group of biker friends. The motorbikes certainly cant start after stop to have a drink in Taiping town. So far, we have been changing so many new bikes but this is the first time this kind of problem arose, which feels uneasy and yet needs to arrange towing service from Taiping back to Ipoh. In my mind, Honda should bear all the cost incurred including the towing service which make us feel unsatisfied of the product. I have been sending two complaints to Ban Hoe Seng webpage, but no reply from them. I feel disappointed and lack confidence to spread around confidently of Honda product. All my friends ask us about the incident.

My daughter has a 2009 Honda Accord with 85k miles on it. It goes through 3 quarts of oil between oil changes. We submitted a claim even tho the warranty was out by one week but not out on mileage. They told me to take it to a Honda dealer (Ray Price) to do an oil consumption test. Which consist of a oil change (I pay for) then bring it back in around 1000 miles, they check level then report to Honda USA. Heres the problem, I took it back. It lost 3/4 qt by the calibrated eye of the mechanic looking at the dip stick, he didnt drain and measure. Also they didnt use the same weight oil as in the owners manual. The real misconception here is it loses at the same rate. It doesnt between the first 1000 miles and the 2nd 1000 miles it loses faster!!! Sometime between oil changes Ill put in 4 quarts!! My rating reflexes my appearance so far, it may change when its all said and done. Banging my head in Bangor.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.

I recently purchased a $30 Honda shirt (Made in Taiwan) from the apparel store. After one wear, the material was easily altered (for better lack of term). I returned it, received an in store credit and immediately used the credit, added $30 to that, and purchased what I thought to be a Quality $60 Honda Jersey. At the time I did not realize it was also made in Taiwan! No tag, only a plastic Made in Taiwan stamp inside! Well customer service refused to accept the return because supposedly there was no manager in store. On my way out, the salesman & I talked and he was able to talk with someone who the cashiers could not talk to, and the salesman offered me a $25 in-store credit! I basically refused, and he was surprised because he said its usually not hard to give away $25! Without him realizing, I didnt want to give away $35 (the difference of what I paid)! I left the store, left the jersey in the parking lot and will never visit the store again! I purchased a $7K bike (cash), I purchased other apparel, accessories, gifts, helmets, even $149 boots a month ago. I felt good to be a loyal customer but too bad I didnt get the same loyalty! I was so mad I was in tears! Oh well, no more tears over Dreyer as I will shop elsewhere!

I have Honda Civic 2016 model. When I bought vehicle dealer told me that it has 3 year bumper to bumper and 5 year main part (engine warranty). On 31st Friday I was going with my wife on Steels Ave. Suddenly I heard a big sound in in my vehicles front side. After that vehicle speeds start reducing then I pulled my car to the side. And entered into one plaza parking. Then my cars all engine oil got leaked. I talk to my dealer and they told me that my car is under warranty because Honda covers 5 years engine warranty. Then I called roadside assistance then dropped my vehicle at Family Honda, Brampton at around 7:30 but dealer was closed that time.Next day my wife went to dealer and tell them everything. They said, We will check and most probably your vehicle is covered under warranty. On next day they told me that car engine piston is broken thats why all this things happen. Today June 6 service guy from Family Honda told me that Honda denied to cover my vehicle under warranty. They told him that my vehicle is undergone any flooding condition thats why water entered into engine and vehicles engine stopped working. They also blamed me that I never did my last service from Honda authorized dealership. I tried to book service appointment with Honda dealer but I couldnt find any date within 3 weeks. My cars engine oil life was zero so I changed my cars engine oil and filter from outside. I used synthetic oil and best quality filter for service.After talking to service guy I talk to direct Honda service agent. I gave her my car detail and dealers service guy number. She put me on hold and talk to service guy. After hold she totally denied that my vehicle is not under warranty and I never did properly car service (I have audio recording). This is the worst experience that. Im using Honda because of its brand name and service quality but reality is that its all totally fake. They want me claim insurance as my vehicles engine is still under warranty. My email is **. Please help me so that I can I can fight and get justice.

Honda is a reliable car. I have owned other brands as well. I get a smooth driving experience along with the safety features which comes with it. The safety features and side lane changing alerts are very useful while driving.

I purchased on 26 09 2011, registration card not yet received mp 09 ck 2291.

Please note that I have a severe problem with my car, although I requested many times to check the sound that Ive always heard from the first day Ive purchased my car. And during my last service, I asked formally to check for this sound which has always repeated and asked them to mention it in the car job, and finally, they told me it is a small spare part that needs to be changed and it will cost 7,000 EGP!. How come I have to pay for an item which causes the problem that existed since the first day I purchased my car. Please, I need your support as I already did escalation in Honda Egypt, and no one even tried to call me.

I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!

Im your customer from Malaysia Kuala Lumpur. I buy Honda City car dated 08/08/2017. I need to make complaint because my car Honda City driver seat chair is problem, when I asking for check about 3 month, then the services company change new for me. But until now the problem still have, why the services company cant solve my proplem, when Honda staff recommend me to go another one car services center, when I call the services center, the Malay girl told me, because I am not a regular customer so I cant get appointment from their company, and I need to wait after DECEMBER 18 just can make appointment for checking my car. Can I ask you, if in few month accidentally I can appeal to court. I hope you can helping me solve the problem. Thanks & Regards.

The car is fantastic, but has a lot of nickel and dime expenses. It gets incredibly costly, but is a good family vehicle overall. It does what we need it to do. I like that it has a lot of room and three row seating. When you have a lot of kids that have a lot of stuff, you need a lot of room for car seats and leg room. But I dislike that it gets so expensive to keep it maintained. A low maintenance car would be much easier on our growing family. We could spend more on family activities if we were spending less on the car.

I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.

We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.