Ram Automobile Model 2019 Ram ProMaster City
Ram Automobile Model 2019 Ram ProMaster City

Ram Automobile Model 2019 Ram ProMaster City

2019 Ram ProMaster City

The 2019 Ram ProMaster City is a compact cargo van designed for commercial use, offering practicality and efficiency for businesses with smaller hauling needs. Here are some key features of the 2019 Ram ProMaster City:

Compact Design:

The ProMaster City is a smaller, more nimble van compared to its larger ProMaster sibling, making it suitable for urban environments and tight spaces.

Cargo Space:

Despite its compact size, the ProMaster City provides a versatile cargo area with ample space for carrying goods and equipment.

Engine:

The 2019 ProMaster City typically comes with a 2.4-liter Tigershark MultiAir 2 four-cylinder engine, providing a good balance of power and fuel efficiency.

Transmission:

A 9-speed automatic transmission is standard, contributing to smooth and efficient operation.

Payload Capacity:

The ProMaster City is designed for efficient payload capacity, making it suitable for small businesses and delivery services.

Cargo Accessibility:

Like the larger ProMaster, the ProMaster City features wide-opening rear doors and sliding side doors, making it easy to load and unload cargo.

Upfit-Friendly Design:

The ProMaster City is designed to be upfit-friendly, allowing businesses to customize the cargo area to meet specific needs.

Technology and Connectivity:

Depending on the trim level, the ProMaster City can be equipped with features such as the Uconnect infotainment system, Bluetooth connectivity, and navigation.

Driver Assistance and Safety Features:

Standard safety features may include a rearview camera, stability control, and traction control.

Optional features may include rear parking sensors and a navigation system.

Fuel Efficiency:

The smaller size and efficient engine contribute to good fuel efficiency, an important factor for businesses with frequent stop-and-go driving.

Variety of Configurations:

The ProMaster City is available in different configurations, including cargo van and passenger wagon, providing versatility for various business needs.

Compact Maneuverability:

The ProMaster City's compact dimensions and tight turning radius make it easy to navigate through urban areas and confined spaces.

The 2019 Ram ProMaster City is designed to offer a practical and efficient solution for businesses that require a smaller cargo van. As with any vehicle, specific features can vary depending on the trim level and optional packages chosen.

Manufacturer: Ram

MODEL: 2019 Ram ProMaster City

MSRP: $29420.00 USD


Related Error Code Pages:
Ram Automobile Error Codes,

Related Troubleshooting Pages:
Ram Automobile Troubleshooting,

Related Repair Pages:
Ram Automobile Repairs,

Related Parts Pages:
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Ram Automobile Model 2019 Ram ProMaster City


Product Reviews:

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin f
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
Published: October 21, 2015
Jose of Weston, FL
Source: consumeraffairs.com

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn
We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.
Published: February 24, 2015
Wendy of Bessemer, AL
Source: consumeraffairs.com

The Dodge Ram of the Chrysler cars and trucks have performed in fuel econom
The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.
Published: December 2, 2019
Leon of Highland, California
Source: consumeraffairs.com

I have been a brand loyalist since 1986. This is my 6th RAM truck. We facto
I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.
Published: March 5, 2019
R of Clovis, CA
Source: consumeraffairs.com

Purchased the car last week and after 125 mile transmission is out, I was g
Purchased the car last week and after 125 mile transmission is out, I was going up the mild hill and car start going backward. Lucky me nobody was behind me in this narrow hilly one-way road. I caused a major traffic. Lucky me it didnt happen the night before that I took my family for a ride. The dealer is ignorant of the major defect. First they said it is a computer problem and then they said it is transmission. They don’t have a 8 truck to loan me and I had to stay out of job. And seems like this won’t be the end of this problem.
Published: July 31, 2014
kevin of Hicksville, NY
Source: consumeraffairs.com

I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership n
I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.
Published: August 13, 2016
Raymond of Carmel, NY
Source: consumeraffairs.com

2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and profess
2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and professionally), replaced it in 2012 due to the alarmingly random wandering. The truck would never steer in a straight line and a turning involved a hard clunk ending in a wild direction change. $1200, couple of years and a few thousand kilometers later its the getting to be the same.
Published: August 9, 2015
TW of Surrey, BC
Source: consumeraffairs.com

While driving around 60+ MPH the truck will rock or sway out of control til
While driving around 60+ MPH the truck will rock or sway out of control till you go down. It gets worse when Im pulling my small (single axle) trailer. Probably wont buy another Dodge. It is embarrassing and DANGEROUS!
Published: October 16, 2014
Jame of El Paso, TX
Source: consumeraffairs.com

My Dodge Ram had 500000 miles on it when I got rid of it. No disappointment
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.
Published: December 11, 2019
Martin of High Ridge, Mo.
Source: consumeraffairs.com

2006 dodge dually 3500 megacab. I bought new..had all the required book mai
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
Published: January 26, 2014
Brian of Winthrop Harbor, IL
Source: consumeraffairs.com

2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great,
2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4
Published: July 21, 2015
Tony of Ponca City, OK
Source: consumeraffairs.com

I recently purchased a new 4x4 Ram pickup (2 months 11,000 miles). This is
I recently purchased a new 4x4 Ram pickup (2 months 11,000 miles). This is my 12th 4x4 and while a Ford man - (8) I have had a Toyota, Nissan, and 2 GMC. I am often off road hunting and fishing and getting where I am going. I am 45 and do not recreationally hot dog in the mud, but I typically drive them until they are DONE (this is my 4th new) the rest have been purchased with 100,000 - 150,000 miles and driven well into the 200s. Dont get me wrong, I am rough on them.My new Dodge lost transmission fluid. After pouring through the manual and under the hood, I found no dipstick to check the fluid nor any place to put it (5 miles from the nearest paved road). Called my dealer, and he said not to worry, call Roadside - everything is under warranty. $189 later it was towed to the dealer only to find a pinhole crack in an exposed PLASTIC transmission oil pan. Plastic? Exposed? On the underbelly of a 4x4? Really. To not just bash, I must say the customer service and Buying Experience at JTs Dodgeland of Columbia was exceptional and being my first Dodge, I love it - but exposed plastic underneath a 4x4 is the dumbest thing I have ever heard of. I have taken trucks where they should never go, run over trees, been yanked off of stumps, and so on. This Dodge had obviously had a stick of some sort kick up and hit the oil pan, which being PLASTIC allowed a hole to be punctured. It has yet to see any REAL tight spots. So I have paid 189 not covered and the bill to replace the plastic little pan and recalibrate the computer is $960. Had I poked a hole in something metal, I would chalk it up to cost of doing business. If Dodge wants to compete in the market for folks that really need 4x4, then get rid of, or use a skid plate to protect these fragile parts. We dont get much snow in SC, but we got plenty of mud, sticks, stumps, etc... After looking, a rock off the Interstate at 70mph could puncture (the 5.7 Hemi 8 speed is by far the smoothest, most fuel efficient truck I have ever had and is an absolute rocket) - the tiptronic (sp) transmission is BAD as well.
Published: December 4, 2014
Walker of Lexington , SC
Source: consumeraffairs.com

I have been a Dodge person for 50 years with both cars and trucks. I brough
I have been a Dodge person for 50 years with both cars and trucks. I brought a 2012 Ram 2500 4wd diesel thinking it would compare to my 97 ram 3500, but it has not. From the start I started having problems and the truck has left me on the side of the road more than once. It start with front drive shaft going out. Manual says to grease the u-joints but the shaft has no inserices to put grease in, this was $500.00 dollars to fix. Next the transmission went out. This was 2.300.00 dollars. Next the front headlights stop working, this was $150.00. Now the hydro-brake-booster has gone out, the bolts that hold brake fluid to the booster (which two) both broke in middle of the bolts. This separated booster letting fluid out losing all brakes. I am still waiting on the part because it was a special order, and the air-conditioner valves in desk is starting to give problems.
Published: July 27, 2015
roger of Davis, Other
Source: consumeraffairs.com

2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
Published: January 12, 2017
Andy of Herriman, UT
Source: consumeraffairs.com

I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it i
I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it is the single most regrettable purchase I have ever made. The truck feels like its built to fall apart. It shutters and jerks when I get off the gas. It clunks into and out of gear like a 20 year old truck. There are rattles I can hear already in front and back. The key is currently stuck in the ignition for the 5th time since I bought it and I have a tow truck on the way. Ive driven Fords for 20 years and NEVER dealt with any of this. Do yourself a favor and pick up a Ford. Or, if you insist on a Dodge, contact me and Ill give you a good deal on mine.
Published: April 23, 2014
James of Englewood, CO
Source: consumeraffairs.com

I am going hell with my Ram Promaster 1500 2015 I purchased 2 and half year
I am going hell with my Ram Promaster 1500 2015 I purchased 2 and half years. From day one it just has cause problems. Brakes went after 15,000 miles. Dealer (Dodge Ram Central Ave Yonkers NY) said there was nothing with them even though my mechanic told me there was and to bring it back to dealer as for the van was still under warranty. Nevertheless they wouldn’t change them. It cost me $1200 out of my own pocket.Now for this last 2 weeks my van has been making weird noises, found one of radiator fans was broke so couldn’t use my ac till it was fixed then I was told the part that I need is on national back order and will take 1 -2 months to get. Wow now 2 days the other fan went and van is overheating and the only way I can drive is if I have heat on full blast which is impossible with 80 degree weather. Ram has told me that I shouldn’t drive the van as it could cause more damage. My mechanic has told there is 1400 people waiting for this part. It’s manufactured problem and ram hasn’t even issue a recall.They won’t give me loaner van. I now have to pay to rent a van $550 a week out of pocket till part is made which could be 1/2 months. They actually can’t give me ETA. I really think this should be looked into. Big corporations shouldn’t be able to get with this. I pay $38000 for this van which I shouldn’t have any problems for least 4/5 Years. Why should I have to pay for rental when’s it’s a manufacturer issue. Please help.
Published: May 25, 2018
Niall of Yonkers, NY
Source: consumeraffairs.com

I had a great experience when I owned my Dodge Ram. The truck was very nice
I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.
Published: December 13, 2019
Cedric of Horn Lake, MS
Source: consumeraffairs.com

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when
I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???
Published: July 29, 2014
John of Marshall, WI
Source: consumeraffairs.com

This 2015 Ram makes the third new Ram for me. That being said the third was
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
Published: October 29, 2015
Marcus of Barbourville , KY
Source: consumeraffairs.com

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some
I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.
Published: December 3, 2012
George of Denison, TX
Source: consumeraffairs.com

The gas mileage could be better but the handling and ride is quite smooth.
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.
Published: December 1, 2019
Luke of Tucson, Arizona
Source: consumeraffairs.com

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service d
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Published: December 6, 2018
Kyle of Bonaire, GA
Source: consumeraffairs.com

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on
My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.
Published: December 24, 2011
Bruce of Yuba City, CA
Source: consumeraffairs.com

I just wanted to say I am disappointed with the rear coil spring suspension
I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.
Published: June 18, 2012
Larry of Gladewater, tx
Source: consumeraffairs.com

I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the i
I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.
Published: May 4, 2018
Dennis of Linden, PA
Source: consumeraffairs.com

2015 Ram 2500 Crew 6.7 Cummins. The only problem Ive had is a failure of th
2015 Ram 2500 Crew 6.7 Cummins. The only problem Ive had is a failure of the left rear tire pressure sensor. Dealer immediately replace not only the failed sensor but the other three. Absolutely no other issues with the truck. Best truck Ive ever owned!
Published: June 2, 2015
William of Lexington, KY
Source: consumeraffairs.com

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi f
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
Published: November 6, 2014
Michael of Bristol, TN
Source: consumeraffairs.com

I purchased a used ram 3500 for use on my farm and to pull my camper and ha
I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.
Published: August 29, 2016
petey of Danville, KY
Source: consumeraffairs.com

A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
Published: July 2, 2013
Trent of Cleveland , TX
Source: consumeraffairs.com

Problems with the truck less than a year after purchasing. Several recalls
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?
Published: February 26, 2020
Nakio of Snellville, GA
Source: consumeraffairs.com

My 2012 Ram 1500 is better than advertised. It has been 6 years of trouble
My 2012 Ram 1500 is better than advertised. It has been 6 years of trouble free ownership. Can be a great daily driver and work truck. Comfortable for long trips and plenty of power for towing. It does it all well.
Published: April 18, 2018
Rudolph of South Burlington, VT
Source: consumeraffairs.com

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicl
2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.
Published: December 30, 2011
Gary of Arnold, MO
Source: consumeraffairs.com

Repeated failures with the ventilation system. Everyone I know who has a 20
Repeated failures with the ventilation system. Everyone I know who has a 2003 or newer Ram has had the same problems. Dodge knew the systems would fail but DID NOTHING to improve them. If you have the dealer fix the problems, it WILL happen again because they use the same cheap parts. Because it is so time consuming to fix the problem, labor will cost you at least $1,000. It doesnt matter if you have it fixed under warranty because the system will again and again as long as the same parts are used. I have spent over 30 hours removing the entire dash, including steering wheel, instrument panel, passenger airbag, glove box, climate control panel, radio, etc., etc. to fix the problem myself. The only permanent solution is to replace the crappy doors located inside the ventilation ducts. I cannot even begin to describe how difficult it is attempting to access these areas and if you dont have a modicum of mechanical aptitude, forget it. Dodge used these same cheap parts in a lot of vehicles, including Jeep Grand Cherokees. Absolute crap.
Published: June 11, 2013
Adam of Green River, WY
Source: consumeraffairs.com

Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues.
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.
Published: December 15, 2019
Gene of Meridian, ID
Source: consumeraffairs.com

We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has ruste
We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has rusted out over the rear wheel. Two separate body shops have refused to repair the rust citing bad metal or primer for that specific year. Recommendation is to replace the entire skin, cost approximate $2000 not including labor and paint. Any help??
Published: July 10, 2014
Deborah of Foristell, MO
Source: consumeraffairs.com

I purchased my Dodge Ram in 2005. Two weeks after purchasing my truck, it h
I purchased my Dodge Ram in 2005. Two weeks after purchasing my truck, it has been stalling out. It has gotten so bad that it stops when Im driving (very dangerous). Whats strange is that it will start back up immediately. Ive been to the dealership countless times, and they cant find the problem. Love my truck, but too dangerous to drive. Help!!!
Published: December 18, 2015
Jimmy of Ellenwood, GA
Source: consumeraffairs.com

I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work
I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. Ive asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Cant Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!
Published: September 23, 2019
Brent of Hindsville, AR
Source: consumeraffairs.com

On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island
On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.
Published: September 30, 2014
David of Marion, SC
Source: consumeraffairs.com

I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to a
I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to an accident in the 2nd one which totalled my truck. It saved my life. However, I am as disappointed as everyone else about the dashes cracking and Dodges refusal to do a recall. I guess they wont because they would be recalling everyone still operable which would be extremely costly. The dash on the totalled one was completely caved in when I purchased it in 2006. I had to buy a dash mat. The 3rd truck which I still own was just starting to crack in 2010 at the time of purchase. I believe the mat has helped it last longer. It continues to crack.I think they could offer owners a monetary settlement which might satisfy their gross manufacturing negligence and the owners having to deal with it on a daily basis. I have other issues with my current truck but believe they are from normal use and factors not necessarily related to Dodges negligence. Overall it is a well built safe vehicle.
Published: February 25, 2015
C of Cedar Hill, TX
Source: consumeraffairs.com

Dodge RAM has had a long-term, well-known problem where sometimes when the
Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?
Published: September 25, 2014
David of Lindale, TX
Source: consumeraffairs.com

I am a dog trainer. I needed a good, dependable truck for my business. Lots
I am a dog trainer. I needed a good, dependable truck for my business. Lots of my friends have Dodge Rams (different versions) and one has over 400,000 miles on his Diesel. I pull horse trailers. I am on the road a lot and need good transport for dogs and me. So, after much research and recommendations of Dodge Ram, I decided to go that route. When I looked it up under consumer research articles, it was one of the highest recommended trucks on the road.Just last week (October, 2014), my dealership sent me a letter wanting to buy back my truck for a good sum. Stated this was the most popular model and they were in desperate need of them and had a waiting list of people. At that time, I had only $2,000.00 before paying off my Dodge Ram. I opted not to sell my truck to the dealership and trade up. I needed a vehicle that would last me at least 200,000 miles and keep me free of truck payments for at least 5 years. Then I would trade up, or not, depending on how well my truck was holding up. I have always done the proper maintenance on my truck when it was needed. Oil change, fluid changes and checks, tire rotations, new brakes, new tires and babied it, because hey, its a Dodge Ram and will last me at least 10 years or 200,000 miles. Needless to say, that was not to be. On a trip home from Illinois, just across the Indiana line, my truck blew the engine. When the mechanics checked my truck and took the head off, it showed every bit of 100,000 miles. After much discussion and more research, I was told that this particular model, 2008 dodge Ram 1500 had aluminum in the valves and should have had steel. No wonder it fell apart at 6,000 miles out of warranty.The story gets better. Because I lost compression in my truck, I lost almost all control of my brakes and steering. I was in Poseyville, Indiana at the time. It almost cost me a dog grooming parlor, but fortunately I was able to get the truck into the gravel parking lot and stopped. I have called around to see my options and presently I am at $5,000.00 to get a rebuilt engine and have it installed. My truck is at a friends in another state and it cost me $350.00 to have it towed to their house. Towing it back to Kentucky was financially out of the question. My full coverage insurance refunded me $80.00 of this. So, now I am out of a work vehicle and I have no vehicle to drive. That puts me in the position of making the rest of my 2008 Dodge Ram 1500 Truck payments (I owe a whomping $2000.00) and the cost of renting a car until I can save the money to have mine fixed. At that point I will have to sell it or whatever. But I still have to pay my house payment, utilities, office rent space for my business, etc.I am not whining, I am not feeling sorry for myself, so you haters and naysayers keep it to yourself. I am thoroughly pissed that I researched a truck, did my best to make the right choice for my business and now I am out a vehicle. Bottom line; This was not a used truck. It was a brand new, right off the show room floor vehicle, cared for and babied (yes, I can prove it... I have every oil change and filter, etc. ever put on it) because I tried to choose the right vehicle for me. It lasted less than 4 years, and has 106,000 miles on it... and I paid a very hefty price for this piece of junk that was touted as one of the best trucks on the market.Kentucky’s useless Lemon Laws: The Kentucky Lemon Law applies when, during the first year or 12,000 miles (whichever comes first), following delivery of a new vehicle: The dealer has attempted to repair the same problem four (4) or more times, or the vehicle has been out of service for repair at the dealership for a cumulative total of 30 days or more. To qualify for the Lemon Law, the problem must substantially impair the use, value, or safety of the automobile. Vehicles leased after July 15, 1998 are also covered. Kentucky Informal Dispute Resolution System or Arbitration: Kentucky requires manufacturers to provide new vehicle owners with a cost-free informal dispute resolution system. The decision is binding on the manufacturer but not the consumer. You qualify if the dispute happened in the first two (2) years or 25,000 miles (whichever comes first), and you are a Kentucky resident AND you purchased the vehicle in Kentucky.
Published: October 27, 2014
Elizabeth of Frankfort, KY
Source: consumeraffairs.com

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warn
I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.
Published: July 10, 2018
John of Pelham, GA
Source: consumeraffairs.com

Comfortable to ride no matter how far. Feels safe and solid. Toss anything
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
Published: December 14, 2019
Andrea of Beaver Dam, WI
Source: consumeraffairs.com

Overall the truck is a good truck, has lots of features. I would recommend
Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.
Published: November 30, 2019
Rick of Caldwell, ID
Source: consumeraffairs.com

All the bolts on my clutch fan fell out of my less than year old truck whil
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
Published: August 12, 2015
Cody of Airdrie, AB
Source: consumeraffairs.com

I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake a
I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.
Published: February 13, 2013
Michaek of Auburn, NY
Source: consumeraffairs.com

Truck bought used with very low miles same year of model. Truck maintained,
Truck bought used with very low miles same year of model. Truck maintained, waxed, etc. Paint has totally come off, rust and mold began to form. Dodge says nothing wrong...sure!!! History has shown Dodge trucks do not hold paint and you will need a paint job eventually.
Published: September 15, 2013
Jp of Manvel, TX
Source: consumeraffairs.com

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ag
I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.
Published: December 14, 2016
Andrew of Browntown, WI
Source: consumeraffairs.com

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. T
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
Published: February 21, 2020
CHRIS of Union, NH
Source: consumeraffairs.com

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.
Published: June 30, 2017
Brent of Locust Grove, AK
Source: consumeraffairs.com

The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles
The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!
Published: January 21, 2016
Mark of Clinton, MA
Source: consumeraffairs.com

So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought t
So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought this truck I was told it was an amazing truck and the best riding truck out of all the Hemi class trucks. So the day comes to pick it up. I take my truck home and while driving it around no longer than 30 mins the engine light comes on. So my first time experience was destroyed. I took it to the dealership in Strathroy Ontario where I purchased it. They told me it was the gas cap fault. I said “How can it be that? I didnt fill it up, you guys did.” So they cleared the fault and on I went. This fault went on for 2 months before finally they figured it out and replaced the duel cats that were faulty. So for the first two months living at the dealership. Getting rented vehicles etc., etc. I hated this truck period! You buy a 50000 dollar truck and its crap from the get go! What a crappy feeling. Not to mention I called Dodge and talked to the dealership 3 days after I bought it and wanted a different truck! Dodge told me I cannot back out of my loan. They told me I could not get another truck and if I even could that would be the dealerships decision. I thought in Ontario you can back out of a contract within 15 days of signing it? Guess I was wrong. So I talked to the dealership, my salesman and the garage. They just really shrugged me off saying “We will see what we can do for you” and never got back to me and really did nothing.I was told they were going to talk to the owner and try to help me out cause of what I was going through, nothing ever happen. Not even a sorry! I was told they would give me a free 50 inch tv for everything I went through and cause I was so nice and understanding with them. Nothing ever happen. Now not even 10 days after I bought the truck I took it in and took the salesman out for a ride in my truck telling him my truck is the worst ride in a vehicle Ive ever had. Feeling every bump after bump and when you go over bumps or raises like going over bridges; it grabs the truck and shoots it sideways. My wife refuses to drive my 50,000 dollar truck. It makes her sick from all the bumps and horrible ride. This truck twice now has almost carried my wife and kids off the road resulting in an accident. Even myself, I drove over a common bridge in our area on Pike Side Rd outside Strathroy doing 90 kms and it shot me 2 feet sideways resulting in missing the bridge wall by a foot. I have never been more scared in my life driving a vehicle.I also took my vehicle in at the same time complaining about the tires. Im buying a 50000 dollar truck and they put on the cheapest tires. I have 40000 kms on my truck now and they are done already. They have been done at 20000 kms ago! I took it in on my first and second service asking if they were Ok and they said yes, nothing wrong with them. They are at the wear bars pretty much. Thx for being honest Dodge. When I bought the truck the sales guy told me to go to another tire place to trade them in and get a discount on better tires. This is the sales guy for Dodge telling me the tires are crap after I realize it days after I buy it.So I called the tire place. They turn me down cause they have 80 tires sitting in the back that they cant move cause of doing these deals for Dodge. So out of luck. Thx Dodge for selling me a 50000 dollar truck and sending me straight to the tire place for four new tires 30000 kms later for 1500 dollars in good tires cause you rip your customers off informing us youre selling us a 5 star rating road worthy truck; wouldnt that include the tires? Hogwash...So here I am less than a year and a half later paying for a truck owing 70000 dollars and I have a truck that was a piece of crap from the first day, having cat issues, balled tires in 30000 kms, a truck that rides like a Russian tank - well sorry Russia your tanks ride better! Hanging radio issues, suspension issues etc., etc. My wife wont ride in it cause it makes her sick. And while I look back supporting Dodge 3 times buying a Neon RT in 2002, a Dodge 2010 Caravan, and now a 2013 Dodge Hemi, I am honestly thinking of taking my services to another company.We own a dairy farm and have supported Dodge for years. I think we are going to buy elsewhere from now on. Now Im not saying all this just because I had just one bad go. Im so upset because after all of this not once did I get an apology, not once did they offer me anything out of compassion for what Ive gone through, not once did the owner or Dodge or anybody call me or anything! I will continue to hate this truck every day and not once has anyone given a crap at all!Im so upset you would think they would have given me free oil changes or God something to show support or compassion. Nope all the promises; hot air from what I call it, all the grief I went through and the shop employees know what I went through - they saw it. I didnt even get a sorry from the owner of Dodge! So my best friend buys the same truck but a Sport 2014 - same tires, suspension blah, blah, blah. You take my buddy out for a ride same road in his truck then mine! Im so upset, so upset his truck rides like a gem like what mine should ride like. Im so upset. I took him in mine and he was pissed. He now sees the difference and how horrible mine is. And when we went out we almost got into an accident cause when passing a car we hit a bump and it threw us into the side of road, the gravel part and we almost wiped out at 90 kms an hour.Its nice to know I got ripped off and my buddy has the truck I always wanted. So we go to the dealership, my friend confirming the difference, etc., etc. from my truck to his and I have an appointment Friday to look at suspension. Guaranteed Mr. **, everything looks Ok. If you continue to have these issues, just let us know and we will tell you the same thing over and over again and do nothing.” Im so upset. Ill never buy another Dodge ever again and if I can stop one person from doing the same, Ill be happy. It kills me to feel this way cause I loved Dodge for years. All I got to say, if something ever happens to my family be flying off the road, they better hope I die in the process! It sucks to want to be so happy, but all you get is 7 years of grief! Why doesnt anyone care anymore? What have people and companies come to these days? Its so sad.
Published: November 13, 2014
jamie of Strathroy, ON
Source: consumeraffairs.com

My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is n
My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is not covered past three years/36,000 miles. I bought it used and the first owner didnt buy the extended warranty. I contacted Chrysler directly, case number 21213374, in order to find out if they would assist me in some way since a three-year-old motor should not blow up. Aug 8 was my initial call and I have called my caseworker Natasha every day and left messages in order to find a resolution. She has not yet returned my calls despite my plea for immediate assistance and I am without a vehicle and insurance will not provide a loaner. Considering the automotive industry is lagging considerably, wouldnt customer service be a top priority? No loyalty to repeat owners (I have had six Chrysler autos) and complete indifference to people in need of help.
Published: August 11, 2011
Doug of Pulaski, PA
Source: consumeraffairs.com

Ive had my Dodge Ram for over 2 years now and its hands down the best car I
Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.
Published: December 14, 2019
Stephanie of Orangeburg, South Carolina
Source: consumeraffairs.com

Purchased the truck brand new off the lot. We’ve had 4 recalls on it and
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.
Published: October 1, 2018
Lori of Early, TX
Source: consumeraffairs.com

Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN.
Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.
Published: January 27, 2014
jerry of Hudson, IN
Source: consumeraffairs.com

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first on
Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.
Published: October 15, 2015
Lanny of Susanville , CA
Source: consumeraffairs.com

Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Contr
Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.
Published: November 30, 2019
Robert of Newport, Oregon
Source: consumeraffairs.com

2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new a
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
Published: September 8, 2016
Mark of Bensenville, IL
Source: consumeraffairs.com

I Love my truck from inside out, if Ive ever had a problem they were right
I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
Published: December 13, 2019
Kristi of Greeley, Colorado
Source: consumeraffairs.com

Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack
Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and youll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!
Published: December 4, 2019
Chris of Callahan, FL
Source: consumeraffairs.com

I owned a 98 Dodge Ram right off the showroom floor and before I gave it to
I owned a 98 Dodge Ram right off the showroom floor and before I gave it to my son, it only had two major issues. One was a recall for towing package, they had to weld an extra piece of metal to the trailer hitch. The other issue was, I am assuming the same as most other people that owned that year with the Dashboards that fell apart.I currently own a 2011 Cummins Turbo Diesel, that had the left tie rod recall, took the truck into my local dealership, oh and I bought from a privately owned dealership about 200 miles from where I live. The dealership I took it to for the recall didnt ask any questions or anything about doing the work. I bought this truck in July of this year and have already put over 5K miles on it and shes running like a dream.In my opinion, if you bought your truck for something other than work, then you bought the wrong thing. These are work trucks, built to be USED!!!! If you bought it for the NAV or the Phone or fancy Radio, then maybe you should have looked into buying something else for that price, like a Benz, BMW, Audi or Volvo. Just my opinion. Oh the 98, when I gave it to my son 9 months ago, had over 120K miles on it. The Cummins I traded my Challenger for and only paid 23K for it. Just because these vehicles have all that fancy stuff on them doesnt make them not be a Truck!
Published: October 17, 2014
Merwin of Williamsburg, VA
Source: consumeraffairs.com

Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought m
Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought my truck at Bill Brandt Ford less than one month ago and the Dodge dealership in Roseville this week said the engine block was cracked after I found an oil leak. They are going to have to replace the engine block next week. Just a heads up for everyone.
Published: March 29, 2015
Marc of Cool, CA
Source: consumeraffairs.com

I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was on
I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.
Published: March 13, 2018
Chuck of Hampton, IA
Source: consumeraffairs.com

Vehicle is overpriced, road noise, transmission problems, lots of blind spo
Vehicle is overpriced, road noise, transmission problems, lots of blind spots, mirrors do not cover area even when backing up, backing up in reverse on a slight incline transmission does not hold steady and wants to jerk. Very poor quality for price you pay.
Published: December 3, 2019
Fred of Langley, BC
Source: consumeraffairs.com

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 act
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
Published: August 12, 2014
Marsha of Denver, Other
Source: consumeraffairs.com

I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I lov
I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I loved the truck for its looks, comfort, power and performance. I do not work the truck, except to plow my own 500 ft. driveway and to tow a 10 ft. enclosed motorcycle trailer to trade shows about 9 times a year, all under 200 miles each way. Other than that, it is used to commute to my shop, or for enjoyment, hunting etc. All was pretty good with it for the first 18K miles. Then the rear end went, with a bang. It went again about 20K later. The fuel pump, 5 injectors, 4 coils, all spark plug wires, intake manifold gaskets, and the catalytic converter went bad. Two O2 sensors, the headlight dimmer switch, the ignition switch and the body control computer failed. Both upper and lower ball joints on both sides had to be replaced along with the tie rod ends. Both right and left front axle u-joints failed along with the front drive shaft u-joints. The rear drive shaft u-joints failed.... 4 times EACH. The tail light electrical harness failed. The hood latch broke twice. The tailgate latch failed after 150 miles, causing the gate to fall open and dent itself on the trailer we were hauling. The e-brake failed. All four rotors rotted away, and 2 calipers failed. The front axle bearings failed. The bolts holding the left exhaust manifold rotted away, TWICE. The right hand manifold bolts failed once. The left side headlight harness failed. The catalytic converter failed again. The transmission shift control malfunctioned. The muffler rotted out. The tailpipe fell off. The oil pan rusted through. The air conditioning blender doors broke twice..... $1000 each time. The serpentine belt tensioner fell off. The anti-lock brake controller failed. The left side of the pickup box rusted through above the wheel well. The sliding rear window leaked from day one. The headlight switch broke. The body control computer failed a second time. The check engine light came on for a total of at LEAST 40 times, and was checked, reset, fixes made and turned off each time. AND, that was only after I only started counting after the first year. AND, all of this took place in 62,000 miles. The truck cost me $8500 out of pocket for the last year I owned it. After 62K miles, I FINALLY got rid of it. And, I am NOT hard on my truck. I have another vehicle for work. THIS one was for pleasure. It received proper maintenance and service, and still was a POS. NEVER buying Dodge again, and this was the fourth I had........ NEVER again.
Published: February 20, 2014
Tom of Readsboro, VT
Source: consumeraffairs.com

I have had the DEF pump replaced twice & an injector replaced once on m
I have had the DEF pump replaced twice & an injector replaced once on my 2015 Ram 1500 and the problem is back again. Getting the message that it will not restart in 30 miles if I don’t take it to the dealer and have the DEF system fixed. Absolutely ridiculous. RAM needs to have a recall on their DEF system & fix it.
Published: January 29, 2018
Bruce of Hot Springs Village, AR
Source: consumeraffairs.com

I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘
I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘06 2500 Quad Cab. I bought the ‘03 in ‘05, and the ‘06 about a year ago. I bought the ‘03 with 20,000 miles, it now has 257,000. Ive never had to do anything to it besides routine maintenance and suspension of course. And bought the 06 with 90,000 miles. Now has 127,000 and still no problems. I take great care of mine and never hard on them. I have quite a bit of friends who drives Rams and none of them has trouble really. So I dont know why so many people has problems with them. It’s the only truck Ill ever buy.
Published: February 24, 2014
Josh of Terre Haute, IN
Source: consumeraffairs.com

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, in
Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.
Published: September 27, 2012
Fred of Chandler, OK
Source: consumeraffairs.com

I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
Published: April 3, 2014
Blake of Wilmington, NC
Source: consumeraffairs.com

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on
I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!
Published: March 1, 2017
Kimberly of Wautoma, WI
Source: consumeraffairs.com

Since there are many complaints, heres a positive review: Bought a 2014 Ram
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
Published: July 13, 2016
John of Simpsonville, SC
Source: consumeraffairs.com

So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had n
So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had nothing but problems. After only owning it a week, it had an air leak in the cab. Next the cruise didnt work properly. Took them 2 visits to the shop to get the leak fixed - cruise to this day still wont work properly. Then it had trouble starting - took it in. Now they tell me it needs new fuel injectors. Took them 4 months to finally get them installed. Only because I called and called! Then my sat. radio stopped working and a few days later my radio just keeps turning on and off!! Also randomly my wipers stopped working. The paint is cracked on 2 spots - whats next? I bought this because Im just starting out a new family and thought by getting new, I could count on no problems. What do I do next... Really want to get out of this truck and into something else!
Published: August 29, 2014
Mike of New Sarepta, AB
Source: consumeraffairs.com

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Published: March 5, 2012
Jerry of Falmouth, KY
Source: consumeraffairs.com

In May my engine light came on. Now in November after 12k miles and 25 actu
In May my engine light came on. Now in November after 12k miles and 25 actual documented trips to service we still have same issue with Def system problems. Dealership, dodge and Cummings are all involved. Its going in again next week to install a device to monitor the truck from another location as well as a new pump and another sensor that has been replace multiple time. This is my everyday driver and being without a truck like this is not useful. In the 25 times I have been given a car once (had to be jumped 1/2 mile away to get back home) and a 1/2 ton old Chevy truck 3 times. Chrysler has given me a case manager and somehow my case was closed last week, I call inquiring why and they couldnt tell me but started a new one. Anyone else suspicious? 5 times so far the computer has threatened to shut down in 200 miles and instructs getting to dealership. So next week is 26 times in the shop since May with my everyday 5500 work truck with a dump landscape box, tool boxes, snow plow and computer stand installed in truck. I wish I could take away everyone elses computer until this truck is fixed.
Published: November 14, 2014
Steve of Minden City, MI
Source: consumeraffairs.com

My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... T
My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.
Published: February 8, 2018
Tony of Rancho Cordova, CA
Source: consumeraffairs.com

Let me begin by saying that I love my truck! But can tell you that Dodge se
Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.
Published: February 6, 2017
Robert of Sacramento, CA
Source: consumeraffairs.com

I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan.
I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...
Published: January 1, 2019
Marty of Osceola, IN
Source: consumeraffairs.com

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cru
Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.
Published: October 25, 2015
Adrian of Brooks, AB
Source: consumeraffairs.com

Updated on 01/14/2019: The worst truck ever saga continues. Since picking u
Updated on 01/14/2019: The worst truck ever saga continues. Since picking up my truck after 14,000 in damages, almost 3 months in the shop, my truck still jumps from park into drive while running, and the dashboard lights up and the speedometer needle jumps to 10 mph with the engine off and the key out of the ignition. I am at 29,000 miles and according to my insurance company and two dealers that I’ve spoken with, I am stuck with this truck. Oh, of course the dealers would love to sell me another new truck with no deals or incentives. Way to go Mopar!! Another non-satisfied customer!!!Original Review: I will try to keep this as brief as possible. Bought the truck new in 2017. July of 2018 received recall for auto park. Previously I had no issues. After I took the truck in, nothing but problems with the auto park. Either the truck won’t go into gear or it will jump from park into drive. In October 2018 my wife was sitting in the truck with engine running and in park and it jumped into drive and drove her into a pond. After 700.00 in towing, almost 14,000 in repairs, 2 1/2 months of being in the shop and I just picked up the truck December 27, and the truck still jumps into drive from park! Anyone heard of any lawsuits concerning this issue? We have contacted the NHSB and we encourage you to do the same!!!
Published: December 31, 2018
Bob of Sun City, CA
Source: consumeraffairs.com

2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was comin
2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.
Published: October 20, 2016
Caroline of Round Hill, VA
Source: consumeraffairs.com

The 2001 Dodge Durango is the biggest mistake of my life. About 16 months a
The 2001 Dodge Durango is the biggest mistake of my life. About 16 months ago, I bought a 2001 Dodge Durango. I only had it for 9 months when the engine started to make a loud, knocking noise. I kept all my oil dates and maintained the vehicle as needed. I was told that I needed a new engine. Not only that, but I had several issues with steering and air conditioning. I bought the truck because of the Dodge reputation of being a good vehicle. Now, I owe money on a truck; and Im paying for something I cant drive. Instead of fixing it, I am going to have to junk it. I am truly disappointed in Dodge. I have lost so much money for nothing. I am asking for help before I decide to junk the truck. Can anyone help me?
Published: February 21, 2012
Dustin of Hoopeston, IL
Source: consumeraffairs.com

I am very meticulous with cleaning my truck (2009 Dodge Ram Diesel) because
I am very meticulous with cleaning my truck (2009 Dodge Ram Diesel) because I like it, spent a lot of money on it, and want it to last. Every time I wash it, which is usually once a week, I thoroughly sponge wash the interior of all wheel wells. Now I started noticing bubbles in the paint over the rear wheel wells. While at the dealership for a tie rod recall I had the service manager at Hoffman Chrysler/Dodge, Hagerstown, MD looked at the rust development. He agreed that as clean as the truck is kept that it should not be rusting. He gave me an (800) number for Chrysler and said I could even offer his name for verification. I called and they made me feel foolish for even calling. Actually told me he shouldnt have given me the number and that it wasnt something they were responsible for. In my opinion Chrysler knows they have a manufacturing problem for 1000s of their trucks to be rusting out in the same areas in such a short time. I love the truck but could never purchase another Dodge. None of my Fords or Chevys ever rusted out in 5 years. By the way, I was notified of the tie rod recall and it took 10 months for Chrysler to get the parts to the dealership for replacement. They were sending them one at a time and there were lots of owners on the list for the recall just at my dealer alone. You pay a lot of money for these Diesel trucks and once you drive away they act like its not a problem for them to rust away in 5 years. :-(
Published: January 8, 2015
James of Myersville, MD
Source: consumeraffairs.com

In late June my vehicle was in a car accident. The vehicle went in to our l
In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.
Published: October 25, 2016
Veronica of Winter Garden, FL
Source: consumeraffairs.com

Bought a brand new 2016 Ram Rebel off the show room floor and drove it home
Bought a brand new 2016 Ram Rebel off the show room floor and drove it home. Noticed a smell and looked under truck and saw fluid leaking for transmission. Dealer said it was all different parts but in the end they had to replace the trans. They had it for a week and a 1/2, said it was done so I picked it up then the shifting felt like the trans. was going to fall out. Brought it back the next day. They said they put the wrong program in and installed the correct program. Picked up that night, just to see they hit the driver side mirror and marked it. Called to let them know the next day. No one seems to care, still waiting for them to have their detail person call me, truck still smells like its burning something and it comes into the cab. Took it back. They said the radiator fan cover fell off and they reinstalled it. They think that was the burning smell. Picked it up, drove home and still smell the burning.Brought it back. They kept the truck over the weekend and on Monday night they said it was ready. Came back and they said they cant find no leaks but it still smells. They said it could be from the trans. oil that leaked all over the exhaust, and it could take 3 or more months for the smell to go away but they dont know where its coming from, I made an appointment with another dealer to hopefully get this fixed. The truck stickers at $51,700 and I guess RAM trucks are suppose to run like $500 oil burning cars.NOW for Chrysler care support they suck worse than the dealer. I have been assigned several different case managers that never call you back even though they say within 24 hrs. BS, I had my truck back before they even got a hold of the dealership. Then even though I have been taking it to the dealership they said it had been over 30 days and I would have to start a new case file so I did then I was assigned David who I had to call back because it had been over 2 days, even though their people say within 24 hrs. So David tells me he cant get a hold of the dealership thats why he was not calling me back. I told him I had made another appointment at a different dealership to maybe see if another dealership can fix it. I asked him if he could arrange a loaner car for me and he kept talking about how the other dealership hasnt called him back so I asked him if he was even listening to what I had been saying. He didnt even know what I was talking about.I think he was playing Pokemon Go on his phone instead of listening. I asked for him to transfer me to his supervisor. He said he couldnt. I asked him for his supervisors name and I would call them. He said he couldnt give me that information. I asked him if he knew his supervisors name even, so I hung up and called Chrysler back and was on hold for like 25 min before someone answered then I was give elevated alert and was sent to another person who told me I was being assigned to another case person not her but that person will get back to me within 24 hrs. Again this has not happened, but that will be another story Im sure, but the Shylo women I spoke to but couldnt take my case. Told me that they are not allowed to give supervisors names out, that is company policy so if you have an idiot for a case manager you have no recourse to talk to someone above him to get your car fixed.In my two months, of dealing with Chrysler I havent had a case manager that has been competent and able to fix my car or even get a hold of any of the dealerships. None of the case managers call within the 24 hours that is promised by lower Chrysler care employees; normally it takes around 4-5 days to get a callback or even after the truck goes into the dealer to get serviced, and they just say so is the truck fixed now? I believe Chrysler care is just a way to slow down the process of getting your car repaired. Think they are a way to piss you off so you either trade or sell the truck without them having to do a buy back or actually spend the money to fully fix the truck.I have bought 4 Rams and 5 Jeep Wranglers in the last 5 years. I really like my new truck other than I have already made 6 this will be my 7th trip to the dealership in hopes to get it fixed. If things dont turn around and the truck doesnt get fixed it looks like Ill be spending my money on Ford trucks instead. I feel sorry for anyone that has to deal with Chrysler care, now that I am in this crappy situation trying to get my vehicle repair. I guess when they say Ram trucks are the longest lasting trucks on the road, it is because they spend most of their time in the shop rather than the road like it should.
Published: July 27, 2016
Frank of Bristol, WI
Source: consumeraffairs.com

2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all
2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all wear out faster than theyre supposed to, computers been flashed at least 12 times, transmission went into limp mode at 155000.1 exacexac because the computer went out of the transmission. The dealership wrecked my truck into the garage door and I am still fighting with them. Im trying to get that paid for after they depreciated the value of my truck that they just wanted to put body filler in it and paint it. I had to pay my insurance company to fix it, and Laporte Chrysler in Indiana is refusing to give up their insurance information. Ongoing situation of nothing but problems and the runaround and lied to and cheated. Ongoing situation of nothing but problems and has been the biggest nightmare I have ever encountered dealing with the dealership and Chrysler in general.So disappointed, has been the biggest nightmare I have ever encountered dealing with the dealership. I would love to find a lawyer that I could sue Chrysler for all the problem that I have. I had to pay my insurance company a 1200 dollar deductible and lost out on $14,000 and work because my commercial vehicle had to be repaired and I couldnt use it to work. I thought I was buying a new truck so I wouldnt be stranded on the side of the road but this truck has done nothing but left me on the side of the road.
Published: August 10, 2015
daniel of Micagain City, IN
Source: consumeraffairs.com

I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
Published: April 19, 2012
Mike of Bay Shore, NY
Source: consumeraffairs.com

Love the powerful engine, but not worth the headaches. Tons of recalls... 3
Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!
Published: December 3, 2018
Jaime of Ishpeming, MI
Source: consumeraffairs.com

2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still h
2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?
Published: November 1, 2014
Russell of Beecher , IL
Source: consumeraffairs.com

Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles.
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
Published: February 13, 2016
John of Mcclellanville, SC
Source: consumeraffairs.com

I bought the truck in May of last year with only 18000 miles on it. I chang
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
Published: July 4, 2014
Steven of Buena Park, CA
Source: consumeraffairs.com

The truck is great but we cant seem to solve the problem of the radio. We w
The truck is great but we cant seem to solve the problem of the radio. We were without the truck for three days. The radio problem was supposedly fixed by giving us a new radio. 50 miles later we are experiencing the exact same problem! HELP!
Published: September 21, 2014
Stanley of Manorville, NY
Source: consumeraffairs.com

Really good truck, nice, strong at the same time. I love for years. This tr
Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.
Published: December 2, 2019
Silvia of Appleton, Wisconsin
Source: consumeraffairs.com

I drive a 2001 Dodge Ram, 2WD, 5.9L Magnum V8, 46RE 4-speed auto, my father
I drive a 2001 Dodge Ram, 2WD, 5.9L Magnum V8, 46RE 4-speed auto, my father was the first owner, and I can say for either of us, the experience has been nothing but great. Ive put around 15,000 miles on it myself, and the total mileage is 122k miles just about now. The dealerships have been very trustworthy and capable when my dad owned it. I personally have done all repairs myself though since I started driving it. Reliability? Pretty good.Back when I was around 10 years old and my dad drove it, it was a snowy cold day and my dad somehow got the dumb idea to drive it up the neighborhood hill to check on us while we were sledding. He got stuck, obviously, and had my mother give it some gas while trying to push it. My mother decided give it gas meant just hammer the pedal to the floor, and she redlined it for a solid ten seconds while my dad was yelling to stop. The engine was bone cold when this happened and it snapped a valve spring. Im sure most people on here would blame Dodge for that, but thats just plain stupidity that caused it. Thankfully the valve didnt fall into the cylinder and the repair was simple. At around 90k miles the torque converter failed, but didnt take the rest of the transmission with it so that was good.I have a friend who works for Chrysler and he told me that they had a problem with some sneaky workers throwing bits of trash in the torque converters during assembly to sabotage them, and it took quite a long time for them to figure out who was doing it. I found this pretty interesting. When I started driving it (105k miles), I changed out the shocks which made it drive wonderfully, and the ball joints were worn out, one of them started getting noisy, so I replaced all four of them. Chrysler somehow thought it was a good idea to rivet them to the control arms, which made replacing them awful. I sat in my driveway with a drill and angle grinder removing 14 rivets, and it was quite a nightmare.The heater core started leaking, which really can happen on anything, so I replaced it and also replaced the totally cracked and fallen apart dash pad (huge problem on these 2nd gens). I decided I wanted to install a shift kit in the transmission, so I did that and saw there was quite a bit of friction material in the pan. The front band was pretty worn out, and judging by the gunk I saw in the pan, it was about time for a full rebuild of the transmission. I started preparing to do that and one school morning I shifted it into reverse, and had to give it a TON of gas to get out of the driveway. When I got home that day I had no reverse so I knew it was time (did the rebuild at 120k miles).During the rebuild, my findings were that the clutch packs looked pretty great for the mileage, and the loss of reverse was due to the rear servo cracking. Id imagine this was caused by the increase of line pressure by the shift kit, but rear servo failures in 46REs arent unheard of in totally stock circumstances, so who knows. The failure of the rear servo caused the servo pin to stick open, cinching the rear band down extremely tight and shredding the friction material. This also ruined the rear drum. The front band was indeed worn out, and if it had run any longer it would have destroyed the front drum in a few thousand miles.I completed the rebuild for about $1000, however if I had used OEM spec parts it would have cost me around $400 to bulletproof it. The parts I used are for extreme horsepower and drag racing situations, and the transmission is good for around 800hp now. It shifts extremely quick now and this truck is a total blast to drive. If youre looking at a 1994-2001 Dodge Ram, what I can tell you is that the engines are incredibly reliable and have ton of low end power, the transmissions are very well designed and easy to work on while having some easily fixable weak points, the dash pads WILL crack if they havent already, the frame is incredibly strong, and the truck is a good solid truck that will last you for many years and many miles if you take good care of it. 5 stars!
Published: June 8, 2015
Samuel of Fayetteville, AR
Source: consumeraffairs.com

The truck was purchased used from the second owner, so it has some issues.
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
Published: June 9, 2018
Misty of Spring, TX
Source: consumeraffairs.com

I was driving home on December 8, 2016 when I noticed smoke coming from the
I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.
Published: January 13, 2017
Josh of Hubert, NC
Source: consumeraffairs.com

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear wi
I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.
Published: October 22, 2017
Matthew of Imperial, PA
Source: consumeraffairs.com

I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had
I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had 11 miles in it. The day after I purchased the truck I started in driveway and noticed a puff of blue smoke. Went a couple days and noticed it 75% of the time. Called dealer with 200 miles on truck and they said to call them back at 500. It was just breaking in. I called them back at 500 and they said to give it until 1000 miles. At about 1500 miles I made them give me an appointment. It was over 2 quarts low on oil. They saw the smoke and topped it off. Now they have me doing an oil consumption test? Every 500 miles I have to go to dealer and they check it and top it off!It is averaging between a half a quart to 3/4 of a quart each time. They claim it is protocol that I have to do this up until 7500 miles! That nothing can be done until the break-in period but monitor it! This is insane! I have to drive to dealer every 500 miles. The truck is going to burn over 5 quarts before its first oil change! The warranty people on phone said this is normal protocol! Soooo over $40,000 on new truck, 5 quarts of oil per oil change and people coming up to me constantly telling me my brand new truck sure was smoking when I started it up (extremely embarrassing). Lesson learned.
Published: September 13, 2017
Josh of Boiling Springs, SC
Source: consumeraffairs.com

This is the 3rd time I have had my truck in to have the rear tire wear repa
This is the 3rd time I have had my truck in to have the rear tire wear repaired. I put tires on the rear and 7000 miles later they are worn just above the wear bars. FCA is the division of Chrysler that Manufactures the Ram since it was take from Dodge in 2010. I have replaced the tires at 22,000 and the rear tires are over half worn and the fronts are still new. FCA customer care will not pay to find out what is causing the problem. I am selling the truck so I dont have to replace the tires every 9,000 miles at a coast of $200 per tire.
Published: September 26, 2019
Craig of Oregon, WI
Source: consumeraffairs.com

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