I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.

I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and its now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but its stuck in D status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why cant they build it in a timely manner?

When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???

In May my engine light came on. Now in November after 12k miles and 25 actual documented trips to service we still have same issue with Def system problems. Dealership, dodge and Cummings are all involved. Its going in again next week to install a device to monitor the truck from another location as well as a new pump and another sensor that has been replace multiple time. This is my everyday driver and being without a truck like this is not useful. In the 25 times I have been given a car once (had to be jumped 1/2 mile away to get back home) and a 1/2 ton old Chevy truck 3 times. Chrysler has given me a case manager and somehow my case was closed last week, I call inquiring why and they couldnt tell me but started a new one. Anyone else suspicious? 5 times so far the computer has threatened to shut down in 200 miles and instructs getting to dealership. So next week is 26 times in the shop since May with my everyday 5500 work truck with a dump landscape box, tool boxes, snow plow and computer stand installed in truck. I wish I could take away everyone elses computer until this truck is fixed.

I have had problem with this vehicle ever since Ive owned it! It has 52,000 original miles on. The engine oil pan is rotted, heat shields rotted and rubbing on the flywheel, electrical system replaced, rotted body no matter how many times it was repaired! Dodge/C has done nothing to help me But take my money. Purchased extended warranty, nothing covered - fed up! Stopped warranty, after multiple items were being denied, never was treated this way. Now starter 426.00 to replace, 965.00 for engine oil pan replacement, rotted heat shields on motor, trans heat shield rubbing. Dodge refuses to do anything but charge me up the you know what. I bought 4 vehicles from them and they never did one warranty or recall. Totally refused, waited almost 1 year on my jeep recall. Why dont you guys honor your vehicles? Im a disabled emergency worker who you keep taking advantage of!! Fix it!!

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.

My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.

I own a Ram 1500 Ecodiesel fairly new that just got diagnosed with overheating conditions and therefore the dealer can NOT release the truck until repaired have been made to the vehicle. However, the corporate department handling the claim says that I have to rent a truck out of my packet for undetermined amount of time until they find out how to fix the recall so they can than release my truck. From one of their mouths I’ve heard that it might take up to six months! Has anyone ever experienced this issue with Chrysler? If so, what’s the easiest route to make them responsible for this kind of down side for consumers like me? Any help is appreciated. I have purchased 3 dodge Rams and 1 Dodge Challenger in the past 5 years. But after this, I am certain they won’t ever see me in their showroom again. It’s just that bad of experience!

I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.

I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.

Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and youll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!

I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.

Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.

The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.

The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.

I have a 2007 Dodge Longhorn Ram 3/4 ton Diesel 6.7 engine. Dealership tells me the engine is too heavy for the front end. At 55,000 miles, both front universal joints had to be replaced and brake pads were also replaced. Also, it needs ball joints replaced. Dealer tells me the front end is designed for the 5.9 engine, not the 6.7. To get all the repairs done, it will be $2,000.00. I bought the truck new from the same dealership. The service was to going to be done by them. Has Dodge mess up to the problem or are they going to pass it on to the consumer?

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.

Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.

2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine did, I almost had a horrible accident with my daughter in the car. But guess what mine just happens to not be on the list. WOW

I have this car Dodge Dart SXT 2014 new and I have problems with idle, transmission shifting bad, front suspension noise and steering noise in cold temperature. I take my car to the dealer more than 3 times and they do nothing to fix the problems of my car. I am tired of the excuses of Dodge dealers. I want this problem fix.

My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?

My husband and I co-signed a new vehicle loan for our son, Shawn **. He purchased a 2014 Dodge Dart from Towbin Dodge in Henderson, Nevada. He 2/15/2014, the car has been pretty good, however the air conditioner went out on it in May 2014. He had purchased every optional package of protection for this car that was available taking it from $24,855.00 to final cost of $30,424.38 not including the interest that will be paid by the time the loan is final and paid off. However after the kids fought with Dodge here in Kingman, AZ and got nowhere, I called Towbin Dodge and explained what was going with the car and that our local dealer doesnt want to mess with it, would rather just shovel crap at the kids. So they took the car and dropped it off at Towbin Dodge... Today Towbin called Shawn and advised that his car was going to cost $700.00 to fix the air conditioner.They advised him the air condenser unit was bad, as well that it was due to a rock? I find this ridiculous, the condenser unit is located in a very well lets say hard to hit with a rock if you were aiming. The car was only 3 - 3 1/2 months old. If a rock really did fly up from underneath, find its way around the radiator through the spinning fan blades, back around the water pump and back upward flying into the condenser... I would have thought something else would have been damaged along the way.Relative to this subject, if a rock from a road can so easily make its way past the lower protection plates, and above stated scenario wouldnt this be a problem for all Dodge Darts? I dont believe that this is this case. I believe the dealerships are not wanting to take care of this matter. They treat the kids just like kids and shoveled crap at them today. I was unable to attend due to work. I just dont buy it! Please help me or point me in a direction to get this taken care of without the flimsy reason that they gave and giving no other options but give us money. Optional Packages purchased with car: Oil Changes, Lifetime VSC, Polysteel, Red Alert, Ultimate. Thank you for your time, I sincerely hope you can head me in the right direction.

On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.

Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.

Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.

On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.

I purchased my Ram 1500 on May 4th 2015. It is a 2014. It had 3500 miles on it when I purchased it. When I asked the salesman why his reply was they had to drive it here. I bought right into that. But with all that aside I paid $32,000.00 cash and after driving it for a month I wanted to add rear view camera and GPS. I was told that I could and a step side so I took it in to have it done at the tune of$2100.00. No problem. Then I was called to be informed that they could not install GPS. I am very disappointed. I really needed it installed. I have the 500 series radio. Can you help me? I love my truck.

Apparently, Dodge has no dashboard alert for software that needs updating. I stumbled onto the need only when trying to get smogged. The update cost us hundreds at the dealer, and the extension for the smogging also cost money. Had there been a dashboard alert this would not have happened.

I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!

Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.

Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.

Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!

I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.

2013 Dodge Ram 3500 - I have called for the past month about my truck. I use my truck for business but has not been able to work because the truck keep breaking down & now its needing a part that they cant get.. I am not making money and wouldnt have purchased the truck for a recreational vehicle. Im tired of calling people and getting no answer. I want out of this truck but do not want to jeopardize my credit that Ive worked so hard to obtain.. What can or who can I talk to to get out of this bad truck...

The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...

My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.

The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make hands free phone calls, or access their Uconnect on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next new software download. Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didnt. In addition to the technology problems Ive experienced, the optional hard bed cover leaks!!DONT make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DONT make the same mistake I did and buy this truck. Unfortunately Im one of those people RAM refers to in the advertising campaign by saying: More People Are Switching To RAM. All I can say in response to that campaign slogan is More People Are Being Disappointed With RAM!!!

The dodge 1500 front cab is designed perfect. Every control you need it at your fingertips. Nothing there takes your eyes off the road. The room at the back of quad cab is good, is enough space for a 6 foot tall person. Both front and back seats are very comfortable.

This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.

Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel. After having the fuel sensing unit go out at about 45,000 miles, got it fixed under warranty luckily with 150 dollars deposit. So here I am with 65000 miles, now its the turbo actuator part. Apparently its about 3100 dollars (American) without the warranty. So I am locked to have the dealership do the work, and of course its backordered and I am out of my truck for going on 2 weeks (while renting a mini van to keep myself in business). All I can tell anyone, buy the dealership warranty before driving off the lot. Biggest mistake Ive made ever since selling my 05 Dodge Ram inline 6. As soon as I get the truck back, Im selling to buy another brand. I need a dependable truck.

I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.

I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.

My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.

EcoDiesel 1500 pickup. I just love my pickup.. Though the fuel mileage is not as advertised. It does not get the 25 to 30 miles to gallon. Only getting 18 to 22 mpg. This pickup has over 100,000 miles on it and runs like a top.

I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.

I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.

The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.

DONT BUY. Bought a brand new Dodge Ram (Longhorn) and second day the engine light turned on. I took it to the dealership for service and it took them 2 days to find out what might cause the problem and then they said theyll fix it but the engine light might turn back on, so they should check for other stuff. When they called me to come and pick up the truck they had damaged my brand new car and they said theyre not responsible for any damages! Horrible vehicle and customer service.

My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.

I made the mistake of spending $45,000 on a brand new 2016 Dodge 2500. The day I drove it off the lot I turned around and came back and said there was a problem with the transmission. I was told I didnt know what I was talking about. 3 months later was in the shop for a repair that took two and a half weeks. Since that time it has been in the shop three additional times for the transmission. I recently asked case management that is handling the issue for me how many more times I must be inconvenience before they replace the transmission. I stated its obviously defective and I was told, No its not defective because we can fix it.Theyve had four times to fix this transmission and it is yet to be fixed so in essence buying inconveniences are Unlimited as far as Dodge Chrysler are concerned. This is the third Ram truck I bought and it is the last. I will never ever purchase another Chrysler product and I would dissuade anybody from ever purchased the in Chrysler product. Im tempted to put the lemon on the truck and driving around with a sign on it that says, What an idiot. I should have bought a Ford. And to add insult to injury I have to rent my own vehicle while they have mine in the shop. Way to go Chrysler. Never again. Biggest piece of **.

This is the second time in two months I have taken my Ram 3500 diesel into Crown for a check engine light that stays on. Both times even though their equipment says it needs an O2 sensor they say, No, that isnt the problem. Now after they have had it the second day they say it does need 2-O2 sensors, however they dont have any. They are on back order. So they will call me when they come in. So I pick up the truck and I ask the parts guy, how long should it take to get the parts and he checks the order. To my unbelief, he says there are over 5000 on back order. So he says about a month. I doubt if they will be in a year. What the heck is going on with Chrysler. Are they trying to go out of business. I have never heard of anything so stupid. I have to wonder how many people are ahead of me at Crown Chrysler waiting on the same part?

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.

I bought a leftover 2010 Ram 2500 6.7 Cummins from the dealer I work at. Since I bought it, its had a vibration issue. The seat is fraying about. There was a sudden loss in power and a sudden drop in fuel mileage. The tires are cupping, the door seals are leaking, and I have added over 3 gallons of antifreeze. After having it in the shop many times, they still cannot find the vibration issue. They do all the recording, because I guess Dodge thinks that the computer vibration analyzer will pick up everything. After being without my truck for 3 weeks, Dodge told my dealer to return the truck to me and that everything was going to be fine - after they didnt have the dealer check for why the antifreeze was running low and why the oil was mysteriously overfull. They then proceeded to tell me that the transfer case seeping oil out was an acceptable oil leak. Are you kidding me? This is a 2010 leftover, newly bought in May 2012 with 7500 miles on it, and they say an oil leak is acceptable? Dodge will not stand behind their products and its an act of God to get stuff warranty! I am very disappointed. Also, the fact is its still in vibration and now seems worse than when I dropped it off!

I drive a 2001 Dodge Ram, 2WD, 5.9L Magnum V8, 46RE 4-speed auto, my father was the first owner, and I can say for either of us, the experience has been nothing but great. Ive put around 15,000 miles on it myself, and the total mileage is 122k miles just about now. The dealerships have been very trustworthy and capable when my dad owned it. I personally have done all repairs myself though since I started driving it. Reliability? Pretty good.Back when I was around 10 years old and my dad drove it, it was a snowy cold day and my dad somehow got the dumb idea to drive it up the neighborhood hill to check on us while we were sledding. He got stuck, obviously, and had my mother give it some gas while trying to push it. My mother decided give it gas meant just hammer the pedal to the floor, and she redlined it for a solid ten seconds while my dad was yelling to stop. The engine was bone cold when this happened and it snapped a valve spring. Im sure most people on here would blame Dodge for that, but thats just plain stupidity that caused it. Thankfully the valve didnt fall into the cylinder and the repair was simple. At around 90k miles the torque converter failed, but didnt take the rest of the transmission with it so that was good.I have a friend who works for Chrysler and he told me that they had a problem with some sneaky workers throwing bits of trash in the torque converters during assembly to sabotage them, and it took quite a long time for them to figure out who was doing it. I found this pretty interesting. When I started driving it (105k miles), I changed out the shocks which made it drive wonderfully, and the ball joints were worn out, one of them started getting noisy, so I replaced all four of them. Chrysler somehow thought it was a good idea to rivet them to the control arms, which made replacing them awful. I sat in my driveway with a drill and angle grinder removing 14 rivets, and it was quite a nightmare.The heater core started leaking, which really can happen on anything, so I replaced it and also replaced the totally cracked and fallen apart dash pad (huge problem on these 2nd gens). I decided I wanted to install a shift kit in the transmission, so I did that and saw there was quite a bit of friction material in the pan. The front band was pretty worn out, and judging by the gunk I saw in the pan, it was about time for a full rebuild of the transmission. I started preparing to do that and one school morning I shifted it into reverse, and had to give it a TON of gas to get out of the driveway. When I got home that day I had no reverse so I knew it was time (did the rebuild at 120k miles).During the rebuild, my findings were that the clutch packs looked pretty great for the mileage, and the loss of reverse was due to the rear servo cracking. Id imagine this was caused by the increase of line pressure by the shift kit, but rear servo failures in 46REs arent unheard of in totally stock circumstances, so who knows. The failure of the rear servo caused the servo pin to stick open, cinching the rear band down extremely tight and shredding the friction material. This also ruined the rear drum. The front band was indeed worn out, and if it had run any longer it would have destroyed the front drum in a few thousand miles.I completed the rebuild for about $1000, however if I had used OEM spec parts it would have cost me around $400 to bulletproof it. The parts I used are for extreme horsepower and drag racing situations, and the transmission is good for around 800hp now. It shifts extremely quick now and this truck is a total blast to drive. If youre looking at a 1994-2001 Dodge Ram, what I can tell you is that the engines are incredibly reliable and have ton of low end power, the transmissions are very well designed and easy to work on while having some easily fixable weak points, the dash pads WILL crack if they havent already, the frame is incredibly strong, and the truck is a good solid truck that will last you for many years and many miles if you take good care of it. 5 stars!

My radio on my 2012 Ram hasnt worked right for a couple months. Sometimes it will come on but most of the time it wont. It only affects the AM and FM, CD player working and serious radio work. Of course Dodge wont back their products up. Very disappointed, will buy something different next time.

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.

The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.

Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.

Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...

Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.

I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.

The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.

I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I loved the truck for its looks, comfort, power and performance. I do not work the truck, except to plow my own 500 ft. driveway and to tow a 10 ft. enclosed motorcycle trailer to trade shows about 9 times a year, all under 200 miles each way. Other than that, it is used to commute to my shop, or for enjoyment, hunting etc. All was pretty good with it for the first 18K miles. Then the rear end went, with a bang. It went again about 20K later. The fuel pump, 5 injectors, 4 coils, all spark plug wires, intake manifold gaskets, and the catalytic converter went bad. Two O2 sensors, the headlight dimmer switch, the ignition switch and the body control computer failed. Both upper and lower ball joints on both sides had to be replaced along with the tie rod ends. Both right and left front axle u-joints failed along with the front drive shaft u-joints. The rear drive shaft u-joints failed.... 4 times EACH. The tail light electrical harness failed. The hood latch broke twice. The tailgate latch failed after 150 miles, causing the gate to fall open and dent itself on the trailer we were hauling. The e-brake failed. All four rotors rotted away, and 2 calipers failed. The front axle bearings failed. The bolts holding the left exhaust manifold rotted away, TWICE. The right hand manifold bolts failed once. The left side headlight harness failed. The catalytic converter failed again. The transmission shift control malfunctioned. The muffler rotted out. The tailpipe fell off. The oil pan rusted through. The air conditioning blender doors broke twice..... $1000 each time. The serpentine belt tensioner fell off. The anti-lock brake controller failed. The left side of the pickup box rusted through above the wheel well. The sliding rear window leaked from day one. The headlight switch broke. The body control computer failed a second time. The check engine light came on for a total of at LEAST 40 times, and was checked, reset, fixes made and turned off each time. AND, that was only after I only started counting after the first year. AND, all of this took place in 62,000 miles. The truck cost me $8500 out of pocket for the last year I owned it. After 62K miles, I FINALLY got rid of it. And, I am NOT hard on my truck. I have another vehicle for work. THIS one was for pleasure. It received proper maintenance and service, and still was a POS. NEVER buying Dodge again, and this was the fourth I had........ NEVER again.

I own 2 - 2015 Dodge Rams and 1 - 2016 Dodge Ram. 2 are 3500s. ALL 3 have premature front end tire wearing. Im talking less than 20k miles. On top of it all, the local dealership I purchased from said they dont know how to rotate the tires on the 3500s. Im at a loss that a service department can be so stupid!!! Plus, I get blue puffs out of exhaust with the 3500s when they start each morning. Also, the one 3500 has serious shifting issues. Trucks have been in 3 times each. Each time its been an absolute cluster and I have to physically remove my husband from the property or he was gonna lose it on these people. My father is the Fleet Manager at the dealership so I have to handle myself in a dignified manner but the dealership is blowing smoke up my skirt. I finally sent an email to corporate and NOW they sent a big wig down here and they are going to assess it. We all know how thats gonna turn out. Bottom line, no vehicle should have worn tires before 20k miles - ON ALL 3!!! Anyone else having this issue?

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.

At 35000 km, my Dodge Ram 3500 Cummins developed a coolant leak. Its so serious that it was towed the dealership. As it turned out, one of the 2 bolts that hold the pump in place had come right out. Now, it gets good! I was told that they have to order this bolt. One bolt, what could be special about this bolt that it could not be found anywhere but at a MOPAR warehouse? While my truck was in the shop, I asked that they look at the recall, front end, and tie rod. As it turned out again, I need new tie rod ends. They have to be ordered. I was told they would be ordered with the bolt. The next day, the bolt was in and installed; the tie rod parts were not shipped. First, Im told by the service manager that they were not aware that one was needed when in fact I was told the day before. Then I was told that there is a limit to how many tie rods they are allowed to order per week! Really?

My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.

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I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!

This will be a VERY short version. My husband and I have always worked, never had help from the government. Never had anything repoed or taken back. This was VERY VERY embarrassing & degrading! Bought our 2007 Dodge one ton truck. In 2010 we got behind on 2-3 payments and was contacting Chrysler each month to try to let them know we would send them money asap (I have all names and dates of all of this). Husband was working in Arkansas and the truck broke down, was told it was the fuel injectors. We had them fixed at the price of $3600. While the truck set at the dealership and we were waiting on our taxes to pay the bill, Chrysler contacted us and said they were repoing the truck. They felt that where the truck was sitting was dangerous and they would pick it up. We paid Chrysler $2025 to catch the bill up in full and take it off the repo list. Why would we pay them that much money if it didnt take it off the list of being picked up? Two weeks later they picked the truck up from the dealership where we had it worked on even AFTER paying the bill in full!!! The dealership was going to take all our personal belongings out of the truck for us but the repo company said not to worry they would do that. The repo company cleans out the truck and drags it to a Texas auction. We hired an attorney so we could get the truck back and continue making payments on it. We did not want it to go to auction then we have to pay that huge difference when it sold while someone else drove the thing around. Then we would have to buy another vehicle for my husband to go to work in. I go to Texas to pick the truck up. It has 3 new dents in it and the mirror is broke! When I pick up the truck in Texas I immediately go to Arkansas to the repo company to pick up my husband’s stuff. The repo company had stolen our GPS, some knives, a NICE pair of jumper cables made out of welding leads and several other things that were in the truck. Im pretty sure the dealership would not have stolen that stuff out of the truck I know that repo company did. Their office was an old house that was really run down and nasty, would not let my kids out of the truck while I was there. The repo company swears there was nothing else in the truck except what I picked up! They lied, Chrysler lied and up to date we have paid about $60,000 all in cashier’s checks. But Chrysler gets to make the rules up as they go along!! No one ever gets on to them or how they conduct business. Once we got the truck back and started making these ridiculous payment of $1270 per month it still breaks down. Still had to pay the $3600 for fuel injectors. The front tire and WHOLE rim fell off while driving down the highway pulling a camper heading to another job. Sparks were flying and it caught on fire. I wish we had no morals we should have let the dang thing burn! That was almost $3000. The thing is always in the shop! For what we have paid out in repairs we could have bought another truck!! Im teaching my kids and anyone who will listen NOT to buy anything from Chrysler!!

Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronics. Most manufacturers include the electronics for free and Doge makes you pay either a monthly or yearly fee.

Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 miles. (hasnt even had its 1st oil change) When washing the truck I noticed paint flaking and rust appearing on lower body. I immediately took it to the dealership and they refuse to repair it until it becomes a HOLE?? I will never purchase a Chrysler product again. I will be looking at the 2015 F150 with the aluminum body. Very disappointed.

While driving around 60+ MPH the truck will rock or sway out of control till you go down. It gets worse when Im pulling my small (single axle) trailer. Probably wont buy another Dodge. It is embarrassing and DANGEROUS!

Def issue. Pump fail, I spend around 2000 dollar and replaced it. After few days engine light came on again and sensor not communicating with gauge. Now mechanic told me that def tank need to be replaced. All mechanics saying that there is lots of problem with Ram 1500 EcoDiesel trucks but why Dodge is not recalling?

My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?

1400 miles and noticed pull, steering wheel off center, tires cupping 2nd, center and 3rd rib, wobble left had curves, had to wait 10 days for appointment, so I parked it. Told it was normal tire wear for a dually. No problem found. They set tone. What about steering wheel and pull? Also, this is important: I had been to 2 dealerships and they didnt know the proper tire pressure required. They will put too low pressure in fronts and create an excuse for outside tire wear. I showed them the specs on door pillar. Had to call for authorization for offset ball joint. Service Mgr. told me he heard they had a problem with rotated right axle when it was welded. Uh oh. I called Customer Service FBA. They called me before I picked up truck, wanted to know if I wanted to go to Arbitration? I told them I had worked for Dodge 25 years ago and knew I had to give them 3 wishes, wish they could fix it. Oh. And, I hadnt been called to tell me the truck was done! I was offered road hazard/lifetime balance and rotate from national chain for $160. I took it after 4th rotation and balance 2 unconventional rotation dismounting fronts from rim and swapping by 7900 miles 4th trip to service and 2 rotates and balances from them! At this point Ive been escalated to another acronym for customer service. I provided tire tread wear patterns to service for cupping in ribs, contacted Nexen tire, sent pictures, they concur that its mechanical. I had sent them pictures of bowed right front spring, too.1 service order I questioned the ride height, Right front 1 lower than left, left rear 2 higher than right. Within tolerance after calling tech support. Did you measure and document your findings? No, they took my word for it. Tech rep came and looked at it. Service wrote it up that I was concern about outer tire wear, returning to me my handwritten concerns - nowhere does it say outer cupping in ribs. I even attached a drawing asking about the tolerance of a bowed spring. Contacted General Mgr. of dealership about my complaints not being represented to Chrysler correctly, showed him a picture of the spring. Thats bent he said. I told him his service department has had it in here and they say, cant duplicate it or thats normal for a dually. G.M. would get involved. Spring and 2 tires just arrived.While the tech advisor was there they drove a new truck to compare with mine. The route I discovered would replicate my complaint: accelerator ramp entering highway with a seam in asphalt from here to here on interstate (left sweeping curve, 40 to 80 miles per hour) Wobbles like a hub or a spindle problem yet this has an axle. They drove the same they said. They pointed out which one, I had driven it to see if I was interested in taking the $5000 over trade value in a previous offer. It had 90 lbs in front tire and was a solid, tight front end. Just like mine when it was new. I measured that trucks ride height - this one is even across. I noticed the slightest wear of feathering across tread. Asked them to get the keys, humor me. Found on TPMS #90 on left front #70 on right front. You just demonstrated you could make a new truck feel just like mine. Such a look I got.Make sure service documents exactly what your complaint(s) are. I now will add, it feels like rt front tire is severe underinflated. I contacted selling dealer in another state and was directed to a larger seller of this type of truck. They havent seen many of these but have been successful replacing axle housing, about $4k to warranty. A whole lot less than Ill be out if I went arbitration since I was told this is all theyll do for me. I wont have to wait long after spring replacement to verify fix, 1 more shot at customer service to get axle housing replaced, or I sue. I think I have enough info to verify its their problem and not the customers lack of rotation.

I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.

2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles. Now took it in today for an oil change and there is moisture in the left headlight. Asked about it and I was told normal wear. I dont understand how this is normal and it should be replaced through warranty, hope they all arent holding moisture. I was thinking of trading next year for another new ram but with the concern of the service I received no way will I ever buy another one. Just wondering if this is a problem with all the rams.

I bought my 2006 Dodge Ram 1500 5.7 in 2010. Truck had close to 60,000 miles when I bought it. Now granted yes this was a used vehicle and you have to expect to run into problems. However what would come to happen over the next five years was completely ridiculous. After having the truck for 6 months my shift solenoid went out. No big deal covered under warranty. After the repair and 2 months later I had major rear end problems. Still no big deal, warranty covered it and my rear end was rebuilt. Almost all new guts for the rear end differential were replaced. 3 days after the repair I noticed that there was too much slack in the rear-end. When taking off you could hear the rear end engaging and very hard. When shifting gears it was haunting. I took it back to Dodge and they informed me then the warranty was no longer valid and that there was no way their mechanic made a mistake. I had to have a vehicle. So a week after my visit to Dodge as I was driving down the road the gears in the rear end finally had enough. The rear-end locked up and the gears crumbled causing the drive shaft to fall completely out and onto the road. I had to pay for a new rear end rebuild at a different shop that was not affiliated with Dodge. Since then I have had other issues. I have replaced both front hubs. I have had to have the right side manifold fixed. And most recently I replaced a CV axle. While replacing the CV axle I found the shaft within the CV axle was snapped in half. I only use for wheel drive when needed and I keep the maintenance on my truck very well. I operate the 4-wheel drive regular to keep the parts moving and make sure its working. I am now looking at a completely new front end differential. I am very dissatisfied with Dodges service. I am a military member due to move this week and now I have no vehicle and a wife and two daughters. I dont expect anything to be done about this truck and its issues being that its almost 10 years old but take my advice - do not buy a Dodge. I am not the only one that has had problems. They are complete money pits especially once your warranty runs out and Dodge does not want to take responsibility for mistakes that were made at the factory and by supposed certified Dodge mechanics thereafter.

I purchased a 2011 Dodge Ram Big Horn new and have had NOTHING but trouble. 4 computers so far. One valve body in the transmission. Now 1 month later its slipping and shifting incorrectly again. The truck only has 32,000 miles. Ive owned a 20 year old Honda that was more reliable. Soon as the transmission is repaired AGAIN, Im driving to Toyota. Good bye American vehicles. But I have to WAIT until a loaner vehicle becomes available to hobble the truck in myself. Big Horn BIG MISTAKE!!!

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.

14 recalls (COME ON MAN). Dodge dealer replaced trans 75,000. Purchased at 81,000. Trans went out in driveway at 101,000. Never hauled or towed anything more than 2 people. Dodge did not pay for trans valve body. Dodge charged me $33.00 a quart at 8 quarts for trans fluid that lasted 25,000. Call your favorite trans tech, ask. STAY AWAY.

We purchased this vehicle brand new in 2011. We love the truck and have never had any issues with it except for the paint chipping off and its rusting already at 4 years old. At approximately a year old we noticed a random chip above one of the headlights. You can tell it bubbled up and chipped off. The damage was not from a rock or an accident. We now have 2 different rust spots. One is on the end gate coming out from the dodge emblem and the other is right above the windshield. Like I stated, love the truck but am very disappointed in the quality of the paint!!

Purchased this 2003 Dodge Ram 2500 Quad Cab 4 x 4 new and have maintained this vehicle as if it were new the entire time. Serviced reg, kept in garage, never wrecked, NOT in a salt air environment and looks brand new on the inside. Noticed that the paint was coming off on the cab and is degenerating other places. Took it to a body shop to have a quote on painting. Come to find out, Dodge admitted that the paint on this year’s truck was defective & had no clear coat. Contacted Dodge through letters to corporate. There is nothing wrong with the truck except that Dodges paint was defective. As was told to them - there is a very little trade in value due to the paint being defective. Dodge also stated that the paint company has warranties that have nothing to do with Dodge so it would be my responsibility to correct their mistake. Their solution was to give me up to a 4% discount (off the sticker price) on a new truck or would work on a trade in which equals out to approximately $2,000 +/- either way. Dodge also stated that most people dont keep trucks that long. Wow, Dodge needs to spend the money to fix what they knew was wrong to begin with. Pictures are available!

FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.

Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out

I was driving my 2013 Ram 2500 with under 10,000 miles and it shut down to what seemed like one cylinder running, with an awful knocking noise. Was towed to the dealer. Ended up having a broken valve spring, 2 bent pushrods, and 2 lifters had to be changed. Rather than change the engine, they said there was no internal engine damage and would fix it. With the noise it made Im shocked theres no other internal damage. They fixed it and sent me on my way.A month later I change the oil and it was full of metal flakes. I guess when they diagnose for internal damage they do not look at the oil. I cant understand that. I called about the issue and they said I should not be doing my own maintenance and theres no proof that there was any metal in the oil because I changed it. How else would I have found this out? They have no idea where the metal could have came from but theres enough to make golf ball sized ball. Told me I was covered by the engine warranty and they would do nothing further to the truck and still deny theres internal engine damage. So I will continue to drive it circulating metal. They didnt even want it back to flush it out.A month later the check engine light is on so I have the code read with a reader at Auto Zone. Theres something wrong with the oil pump. Instead of replacing the engine they are going to keep making me bring it back, an hour away, to keep repairing it until the warranty is over. This engine should have been replaced, not band-aided. My $46,000 truck has rebuilt engine, more internal damage that they will not acknowledge, and only has 11,000 miles on it. Chrysler does not stand by their products and has no interest in making it right. Just wanted to warn others about what happens with Chrysler products when theres an issue.

Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear up position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it. Well, I am now going to buy a Chevy truck, and I pray my wifes 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this junk manufacturer and their junk product!

Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.

I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.