Buy Ram Automobile 2019 Ram ProMaster City
Buy Ram Automobile 2019 Ram ProMaster City

Buy Ram Automobile 2019 Ram ProMaster City

2019 Ram ProMaster City

Find big savings on Ram Automobile(s) at Auto Helpers. Low Prices.

The 2019 Ram ProMaster City is a compact cargo van designed for commercial use, offering practicality and efficiency for businesses with smaller hauling needs. Here are some key features of the 2019 Ram ProMaster City:

Compact Design:

The ProMaster City is a smaller, more nimble van compared to its larger ProMaster sibling, making it suitable for urban environments and tight spaces.

Cargo Space:

Despite its compact size, the ProMaster City provides a versatile cargo area with ample space for carrying goods and equipment.

Engine:

The 2019 ProMaster City typically comes with a 2.4-liter Tigershark MultiAir 2 four-cylinder engine, providing a good balance of power and fuel efficiency.

Transmission:

A 9-speed automatic transmission is standard, contributing to smooth and efficient operation.

Payload Capacity:

The ProMaster City is designed for efficient payload capacity, making it suitable for small businesses and delivery services.

Cargo Accessibility:

Like the larger ProMaster, the ProMaster City features wide-opening rear doors and sliding side doors, making it easy to load and unload cargo.

Upfit-Friendly Design:

The ProMaster City is designed to be upfit-friendly, allowing businesses to customize the cargo area to meet specific needs.

Technology and Connectivity:

Depending on the trim level, the ProMaster City can be equipped with features such as the Uconnect infotainment system, Bluetooth connectivity, and navigation.

Driver Assistance and Safety Features:

Standard safety features may include a rearview camera, stability control, and traction control.

Optional features may include rear parking sensors and a navigation system.

Fuel Efficiency:

The smaller size and efficient engine contribute to good fuel efficiency, an important factor for businesses with frequent stop-and-go driving.

Variety of Configurations:

The ProMaster City is available in different configurations, including cargo van and passenger wagon, providing versatility for various business needs.

Compact Maneuverability:

The ProMaster City's compact dimensions and tight turning radius make it easy to navigate through urban areas and confined spaces.

The 2019 Ram ProMaster City is designed to offer a practical and efficient solution for businesses that require a smaller cargo van. As with any vehicle, specific features can vary depending on the trim level and optional packages chosen.

Manufacturer: Ram

MODEL: 2019 Ram ProMaster City

MSRP: $29420.00


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Buy Ram Automobile 2019 Ram ProMaster City


Product Reviews:

The only good part of my $53000 MSRP 2014 Longhorn is the look, everything
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
Published: March 12, 2019
Alexander of Trenton, NJ
Source: consumeraffairs.com

Transmission pump went out and was covered by warranty after 2 years. Terri
Transmission pump went out and was covered by warranty after 2 years. Terrible dealer service, no followup by Dodge after repaired. 3 year old vehicle starting to rust at end of hood, no damage/dings/chips causing issue, just rust bubble starting to form. They say not covered because it hasnt rusted all the way through. Do not have this issue with 2009 mazda 5, 2007 honda accord, etc...
Published: June 20, 2016
Thomas of Belmont, MI
Source: consumeraffairs.com

Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No on
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
Published: October 3, 2014
mary jo of Johannesburg, MI
Source: consumeraffairs.com

The issues with Ram trucks that people are having must be just from these p
The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.
Published: January 7, 2017
Jay of Pitt Meadows, BC
Source: consumeraffairs.com

2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. Th
2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. The vehicle is for highway use only, and its well-maintained. I believed this should not have been replaced until 100,000 miles. I have bought 5 new pick-ups in the last 10 years and will now start looking at other companies for a new pick-up due to this not being covered by Dodge. People at the dealership did not care.
Published: May 5, 2012
Robert of Cheney, WA
Source: consumeraffairs.com

I have already stated before about our exhaust filter issues (PDF). Thats b
I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.
Published: February 25, 2016
Sharon of Lexington, NC
Source: consumeraffairs.com

2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine d
2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine did, I almost had a horrible accident with my daughter in the car. But guess what mine just happens to not be on the list. WOW
Published: May 26, 2015
Heather of Joelton, TN
Source: consumeraffairs.com

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear wi
I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.
Published: October 22, 2017
Matthew of Imperial, PA
Source: consumeraffairs.com

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel b
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
Published: December 8, 2018
Greg of Canada
Source: consumeraffairs.com

Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for tra
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
Published: November 24, 2018
Blake of Angier, NC
Source: consumeraffairs.com

Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN.
Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.
Published: January 27, 2014
jerry of Hudson, IN
Source: consumeraffairs.com

Repeated failures with the ventilation system. Everyone I know who has a 20
Repeated failures with the ventilation system. Everyone I know who has a 2003 or newer Ram has had the same problems. Dodge knew the systems would fail but DID NOTHING to improve them. If you have the dealer fix the problems, it WILL happen again because they use the same cheap parts. Because it is so time consuming to fix the problem, labor will cost you at least $1,000. It doesnt matter if you have it fixed under warranty because the system will again and again as long as the same parts are used. I have spent over 30 hours removing the entire dash, including steering wheel, instrument panel, passenger airbag, glove box, climate control panel, radio, etc., etc. to fix the problem myself. The only permanent solution is to replace the crappy doors located inside the ventilation ducts. I cannot even begin to describe how difficult it is attempting to access these areas and if you dont have a modicum of mechanical aptitude, forget it. Dodge used these same cheap parts in a lot of vehicles, including Jeep Grand Cherokees. Absolute crap.
Published: June 11, 2013
Adam of Green River, WY
Source: consumeraffairs.com

Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The tr
Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.
Published: July 28, 2011
Rusty of El Paso, TX
Source: consumeraffairs.com

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this
We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!
Published: February 19, 2015
Cynthia of Boone, NC
Source: consumeraffairs.com

2006 dodge dually 3500 megacab. I bought new..had all the required book mai
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
Published: January 26, 2014
Brian of Winthrop Harbor, IL
Source: consumeraffairs.com

2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told
2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told its normal; some do it and some dont. It starts when it warms up after about 1-2 minutes and continues while idling. I have one more garage to check on it, but the dealer it was purchased from says its normal. I find this hard to believe. I am hoping for a solution. I have 4 friends with the same truck, same year and no noise. I feel as though Im not being told the truth.
Published: May 12, 2013
Jason of Red Hill, PA
Source: consumeraffairs.com

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
Published: June 29, 2015
DAVE of Crystal Falls , MI
Source: consumeraffairs.com

I owned a 3500 diesel 2012 which the garage could not fix due to the O2 cen
I owned a 3500 diesel 2012 which the garage could not fix due to the O2 censors kept shooting up and putting the check engine light on. Dodge bought the truck out and we replaced it with a 2500 gas 2014 truck. This truck had a rear end whine in it. The garage we bought it from said it was like opening Pandoras box and did not want to fix it. This whine was between 50-60 mph. We then took it to another dealer and they heard the whine and opened the rear end but did not see anything wrong with it. The truck had 12,000 miles on it with original warranty and an extended warranty on it. The dealer charged $172.00 to have the whine worse 45-50 mph than when we brought it in to be fixed. Bottom line is go buy a FORD or Chevrolet not a Dodge Ram. Two strikes and youre out forever.
Published: December 12, 2015
Estelle of Jaffrey, NH
Source: consumeraffairs.com

Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle o
Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle of my driveway, cannot be removed from park. Need a simple $75 part, the shifter cable that I have been told have been on back order since June 2015. I have logged 91 hours on the phone with salvage yards and Dodge stealerships. No reimbursement for 2 months for a rental truck. I am paying $600 a month for a truck I cannot remove from drive. No expectation date, no explanation as to why the long wait and NO apologies made by Dodge what so ever.There are 1244 on back order. How is this not a recall item? Always been a Dodge/Jeep fan. Maybe not so much after this experience. We shall see how much longer we will have to wait to get this part that is notoriously faulty. Forums for days and days on the matter and many people displeased. Considering gathering this info and trying to talk to people about getting enough of us together on these forums to start a class action suit. This is our work truck. Dodge has shut us and many others down. Very discouraged!
Published: December 2, 2015
Angie of Wheeler , TX
Source: consumeraffairs.com

I have told others about the key sticks in the switch. Also I had the truck
I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.
Published: July 8, 2013
William of Parsonsburg, MD
Source: consumeraffairs.com

New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Eng
New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.
Published: December 25, 2014
Ray of Red Oak, TX
Source: consumeraffairs.com

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Published: March 20, 2017
Mike of Saint Helen, MI
Source: consumeraffairs.com

This is my third Ram, 2006, 2012 and now 2016. This is by far the worst tru
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
Published: November 12, 2016
Timm of Milton, ON
Source: consumeraffairs.com

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I
I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.
Published: September 6, 2011
Stacey of Menifee, CA
Source: consumeraffairs.com

This 2015 Ram makes the third new Ram for me. That being said the third was
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
Published: October 29, 2015
Marcus of Barbourville , KY
Source: consumeraffairs.com

I had a great experience when I owned my Dodge Ram. The truck was very nice
I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.
Published: December 13, 2019
Cedric of Horn Lake, MS
Source: consumeraffairs.com

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn
We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.
Published: February 24, 2015
Wendy of Bessemer, AL
Source: consumeraffairs.com

When you drive, you feel safe. The vehicle feels so solid. I have been driv
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
Published: December 7, 2019
Elizabeth of Centereach, NY
Source: consumeraffairs.com

I purchased my 2012 Dodge Ram 3500 truck in 2013 and initially didnt have a
I purchased my 2012 Dodge Ram 3500 truck in 2013 and initially didnt have any issues. The first issue happened in June of this year. After having towed nothing the first 2 years, I purchased a 44 RV. After the second tow, a trip to Louisiana, the engine began to bog down on me and lose power. I took it in to the dealer to get it checked out and they hit me with a $2,000 estimate for repairs. Said the EGR valve was bad ($799 for part) and needed to be replaced. They also said a front ABS wheel sensor was bad and needed to be replaced as well. Guess what, my warranty didnt cover one cent of the repairs. They said this wasnt covered in the warranty. Go Figure! Well now I have a bad taste in my mouth for having to dish out so much money. Ive always wanted to own a dually and found that the Dodge was more affordable to me. Anyway, I chalked it up as a loss and moved on. That is, until now that I have gotten a Perform Service Soon light on my dash. After consulting my owners manual, it says I need to take it in to get emissions maintenance performed. Emissions/EGR Valve....Do you see where Im going with this? So I call the dealer and ask for cost. For starters, it will cost me $110/hr. to just check out the problem. Ive owned several Nissan vehicles and let me tell you, it never costs me a cent for them to troubleshoot any problems that I have. Also, I have never paid over $200 for any issue with them. They cover almost everything and better yet their vehicles rarely break down. At least the ones I have owned havent, thanks to God! Anyway, I think I am about to trade my Dodge in for a Chevy or Ford. I wont be able to afford paying Dodge for all the high repair costs and maintain payments at the same time. I really wish Nissan would come out with a ton pick up!!
Published: December 9, 2015
Mario of Round Rock, TX
Source: consumeraffairs.com

I have a big investment in this 2000 Dodge 3500 van because it is converted
I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.
Published: August 18, 2014
ANthony of Havana, FL
Source: consumeraffairs.com

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ag
I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.
Published: December 14, 2016
Andrew of Browntown, WI
Source: consumeraffairs.com

Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 mi
Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 miles. Action taken by dealer. Ignore the message keep using it. Research results: Carbon particles in oil; thus lugging the filter. Problem: Check engine light. Action taken: Reset computer. Findings: maintenance staff could not correct design problems. Not trained. Problem: engine stalls; thus causing loss of power steering, power brakes and potential catastrophic accident under load conditions. Action taken: Reset Computer. The corresponding agencies should force Chrysler to buy back such trucks and compensate for the loss in market value. Nissan had to buy back the mini vans that had a problem with fire in the engine compartment.
Published: July 23, 2015
George W of Belton , TX
Source: consumeraffairs.com

2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still h
2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?
Published: November 1, 2014
Russell of Beecher , IL
Source: consumeraffairs.com

Well, where do I start. We bought a truck from Kernersville Dodge. It was a
Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.
Published: January 24, 2014
Melissa of Gibsonville, NC
Source: consumeraffairs.com

I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab
I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.
Published: January 24, 2016
Mike of Fremont, CA
Source: consumeraffairs.com

We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 yea
We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 years towing RVs all over the United States and Canada. It has been strong, comfortable, durable along with a great towing package and the price was right. My favorite feature is the 2 person dual control on the AC/heater temperature and the dual seat temperature control. But they could do away with oil changes and make tires that do not have to be replaced. Other than that, it has been very trustworthy and never caused us any problem except for routine maintenance.
Published: June 8, 2018
Vicki of Vilas, NC
Source: consumeraffairs.com

Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, c
Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, continued to smoke at startup, Gets 8mpg. Dealer said all is normal! Worst truck I have ever owned. Traded back to Chevy. Expensive lesson. Come to find out they cost same as Ford and Chevy new but when its time to trade Ram, no one wants them. Lesson learned. Never again!
Published: December 9, 2018
Larry of Bennington, NE
Source: consumeraffairs.com

I took my truck that is a little over a year old in to have the DEF system
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
Published: May 18, 2019
James of Cedar Rapids, IA
Source: consumeraffairs.com

I bought a Dodge Ram 2500 4 by 4 Cummins diesel 2015 model at Carl Gregory
I bought a Dodge Ram 2500 4 by 4 Cummins diesel 2015 model at Carl Gregory of Savannah Ga. I was told they would have my side steps black wheel to wheel for my truck that Friday. They put me off 5 different dates over a 3 week period to end up telling me they couldnt even get them (cost figured in price of truck). I ending up telling them to get them from OReillys auto parts or either Pep Boys and I gave them the part number to both, only to find out later that Mopar does carry the black wheel to wheel Mega Cab side steps. Now after owning it for six weeks my tire pressure sensors have gone out. It is now been the shop four times for a total of over 10 days and has yet to be repaired. The last time Carl Gregory had my truck, they had it for 6 days and did not do anything. They had told me it needed a module but after 6 days still do not have it put in. Now I have taken it to a new dealer to see if they can fix it. It has been there one day and they have ordered a sensor to see if they can fix it when there are 4 sensors that are not working. This is my first Dodge and probably my last. I have filed a complaint with Chrysler Corporation customer service....and my back Friday.
Published: January 27, 2015
Thomas of Metter, GA
Source: consumeraffairs.com

Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge a
Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge air cooler freezes up on these trucks. Chryslers solution is to put a tarp over your grill when the weather temperature is at a sustained 30 or lower temperature. Thats not an acceptable solution to the problem. Chrysler has no solution to the problem, instead they give you a tarp to put on the grill. Good luck trying to put that on in 30 weather. Do not accept the so-called solution to this problem. Contact a lemon law attorney as they do these cases on a contingency basis. It shouldnt cost you nothing to hire an attorney. I expect the class action suit against the Chrysler idiots.
Published: November 23, 2015
Robert of Ligonier, PA
Source: consumeraffairs.com

I have a 14 Ram 3500 driving out of town. My water pump came apart and put
I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.
Published: July 11, 2015
Shane of Corpus Christi, TX
Source: consumeraffairs.com

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It
2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.
Published: August 31, 2014
Richard of Sunriver, OR
Source: consumeraffairs.com

Love the truck but hated the dealership. The only reason our new RAM receiv
Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronics. Most manufacturers include the electronics for free and Doge makes you pay either a monthly or yearly fee.
Published: December 14, 2019
David of Richland, WA
Source: consumeraffairs.com

I happen to recommend Dodge trucks. Yes they have a power steering problem
I happen to recommend Dodge trucks. Yes they have a power steering problem based on the tires being too big for the system installed. I own an 03 ram 4x4. In 04 I had steering problems, I bought a custom rack and pinion for 300 bucks, new greasable ball joints (the originals go dry and hard on steering) and the tallest narrow tires I could find. Along with a 35 dollar steering pump from jegs 4x4 so in total about 500 bucks. Its now 2014 and my Ram is still proving why I have nothing but Dodge trucks for the last 20 years. Every truck has it habitual problems (Chevy trans), Ford rear ends blown, Toyota body and frame rusting early. But if you own a truck and your dealer cant fix it, you need a new dealer!!
Published: February 6, 2014
mark of Galesburg, IL
Source: consumeraffairs.com

Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID
Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!
Published: January 26, 2022
Kristi of Bartlett, TN
Source: consumeraffairs.com

This has been a nightmare of gargantuan proportions. I purchased a vehicle,
This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They dont return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isnt applicable now. They have offered to trade vehicles for weeks, but havent agreed to a meeting time to arrange for it. I have been paying insurance and payments for a vehicle I dont have and they havent offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I dont want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.
Published: March 12, 2020
Randy of Mapleton, UT
Source: consumeraffairs.com

I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust
I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust marks bleeding onto the paint on the rear wheel lips. Upon closer inspection I noticed the seam on the wheelhouse was rusting and bleeding out on to the paint. I took the plastic liner out and drove truck to dealer so they could submit photos to Rams digital imaging. After not hearing from dealer for over a month I contacted them and they told me they denied claim, that I had to call so consumer complaint number which I did and was a total waste of time because the person said he could not do anything for me.Then it got brought to regional manager who admitted that Dodge is aware this is an issue but doesnt want to pay to have it fixed properly. SO THEY ADMIT THAT THEIR TRUCKS HAVE DEFECT BUT ARE NOT WILLING TO FIX IT! So now Im stuck with a one year old truck with 17,000 miles rusting. I have contacted a attorney and am going to start the process of taking them to court. I really enjoy the truck otherwise and am refusing to lose money for someone elses poor workmanship.
Published: November 22, 2016
William of Gardner, MA
Source: consumeraffairs.com

I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchas
I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchased it because my 2009 had a gasoline leak, which my mechanic found. When I took it in, I also took it in for AC/HACV recall. They refused to allow me to leave with my truck. They said it was too dangerous, and they had no loaner. Now I own a 2006 Dodge Diesel, and this 2010, plus I have had nothing but Dodge products for the past 14 years. So when they refused my request, I asked them what I was supposed to do to get home and that my job required that I am on call as the Crisis Center Director 24 hours a day, 7 days a week; and my husband is the EMS Director for Atascosa County and he is also on call 24/7. Neither of us could be without a vehicle. Also note I was 32 miles from home. When nothing else could be done, I was told I could trade my 2009 for a 2010. So I did, because I needed a vehicle immediately. I lost the lifetime warranty on the 2009 Dodge. By the way, I am also a senior citizen aged 65. When I took the 2010 in for the recall last week, I asked about the plastic discoloration on my truck handles. The truck is a beautiful red, pretty and shiny; but the handles make it look bad. I have not damaged them in any way. I was told thats just how it was and they could do nothing. I want you to know that the quality of this trucks plastic is horrible both inside and out. When I trade again, should I have to, Im sure they will lower the trade-in price because of the handles and plastic; and that is not my fault. I believe you care about what people think, so Ive taken the time to write and inform you of this issue.I have always used this dealership and salesman for years, but Im very disappointed in your product. Too bad, you dont care enough to make sure your dealerships show the same respect to people.
Published: June 12, 2012
Gloria of Jourdanton, TX
Source: consumeraffairs.com

2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant cont
2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant contact from Ram and virtually no contact from Ed Voyles dealership. Id say they dont know whats wrong except I cant get anyone on the phone. Ram seems to be avoiding me so they dont have to give me a loaner and the Ed Voyles rep must be sitting on the toilet all day because he cant seem to pick up the phone. Thank goodness Georgia has strong lemon law, counting up to 30 then they have to buy it back.
Published: September 14, 2016
Dan of Marietta, GA
Source: consumeraffairs.com

We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now,
We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.
Published: March 8, 2012
Barbara of Smithburg, WV
Source: consumeraffairs.com

2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
Published: January 12, 2017
Andy of Herriman, UT
Source: consumeraffairs.com

I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013
I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013. After a while my passenger door wouldnt shut right. You would have to slam it which Im totally against. But anyways when I hit 600 miles on my way out to the R.O.W. my check engine light came on and gave me a message saying something I cant remember exactly but see dealer. So I called the dealer in Enid, OK where I had just bought the TRUCK I have always wanted to purchase, the truck of my dreams. So I turned around and went to the Dodge house and I had to get my whole truck resynchronized. No big deal. They said its a new truck, I said ok. This is my first new truck I guess this is normal. I was convinced so then I get back on the road head to work. It yaaa, its fixed, got that out of the way back to new. Almost month goes by at 2,000 miles check engine, see dealer, Im freaking out. I call the dealer. I had to get the software updated again. They said no big deal, this happens all the time. Wont hurt anything. I said somethings wrong with this. This cant be right. So they updated it again. So I hit the road 2,500 miles, it happens again. At this point Im fed up. I talk to ** the sales guy that sold me the truck and I told him whats going on. He said well lets go check it out. Checks it out and he comes back says it just needed updated and youll be good to go. I said ok but somethings not right. The sales guy said this is what happens when you buy a new truck, you have to work out the bugs. I said No, no. The whole truck is not right. He said oh its all good and if you have any more problems just stop by and we will get it fixed for you. I just walked off mad with this truck they put me in. My job moved from Enid, OK to Elk City, OK about three hrs away so I go to Doug Gray of Elk City OK. At 35,000 miles my fuel pump goes out. Wow, wow this is crazy. I have a 96 chevy that still has its original fuel pump. Wow so they fix that well about 34,000. My truck starts down shifting hard. I mean hard. There was a knock on the floor every time I would decell so I stop back by the Dodge house in Elk City OK and they had to relearn the my tranny and they charged me to relearn my tranny. I made a big deal about it but didnt wave it, stopped the hard shift I was surprised yaaaa they took care of it for me. Well a couple of weeks go by it starts the hard down shift again so I call Doug Gray of Elk City and go by there. They relearned my tranny without charge this time. Before I moved to Houston my factory warranty was almost up so I spent $1,500 to extended everything to 109,000 miles for my protection and to save me some money in the long run - nottt. Thats a joke too. I have to pay anyway at 50,000 miles. My truck was due for an oil change. I took it in there, got everything done and the service guys come out and says did you know your front differential is leaking. Its not bad but leaking. You have to get that fixed right now. I said is it under warranty? If it is, fix it. If its not, I cant afford it. But I extended my warranty, front diff seal is part of the drive train. They said yeah but you have to pay 400$, its not under your warranty. I said why. So I had gotten it fixed shortly after that and its doing fine. Now Im at 85,000 miles and I get a message SAYING PREFORM SERVICE SEE DEALER. So I had the money so I get that done for 1,800$ and I ask them what do yall have to do to fix that **? One of the service advisors at Clear Lake Dodge told me that it consist of all my filters from fuel to air to oil and that theres a filter in the def and some other exhaust filter of some sort. I said ok well and let me purchase a oil service contract. He said ok I have this good deal, 3 car wash, 3 oil changes and 3 tire rotations for 180$ so I got it and I told him not to rotate my tires because they were wore down and I was buying new ones the next day!!! So what did ** do everything I told him not to. Like he had lack of attention when he was baby (HE DID NOT TELL ME I COULD ONLY USE THAT CONTRACT THERE or his sister store). Now Im at 88,000 miles I now moved to Houston TX at 88,000 miles. Truck has been running fine until I pulled out of a parking lot and I notice my D.E.F gauge went from half a tank to nothing and it said refill D.E.F speed limited to 5 mph in 190 miles. I was like ok so I pull over and refill my def, hop back in the truck and start to take off and look down and my gauge is not working. Im like whaaat? Whaaat is going on? So I start to the house and Im worried on the way home my gauge started working until I let off the gas and my gauge stopped working again. But it reset itself back to 190 miles till limited. At least it reset itself but gauge still not working. I was going to stop in the middle of Houston and break down so I keep going. I make it home, kill my truck and started my truck again. Gauge came on then went right back off and reset itself from 100 miles to limited to 5 mph back to 190 miles to limited. I took my truck to the shop and they want to charge me cause their pump is defaulty. And this is where I sit right now, trying to get Chrysler to fix my truck. The only reason I bought a new truck is so that way I didnt have a breakdown and keep putting money into something. I think these new trucks are a joke - nice but a joke. Its like they have a button they push when they want you to spend money and invest in their product for more sales.
Published: May 17, 2015
Ernest of Deer Park, TX
Source: consumeraffairs.com

I purchased a new 2018 RAM 2500 Limited around April of 2018 and loved the
I purchased a new 2018 RAM 2500 Limited around April of 2018 and loved the way the truck handle and performed until someone rear-ended the truck and thats where the saga began due to lack of parts (national back order) from Mopar. The truck has been in the shop going on 2 month and counting for simple things like rear shock absorbers.
Published: August 24, 2018
Johnny of Miami, FL
Source: consumeraffairs.com

At 168,000 miles the bolts connecting the flexplate to the crankshaft strip
At 168,000 miles the bolts connecting the flexplate to the crankshaft stripped out. This ruined the crankshaft and flexplate and we are facing over $5,000 in repairs. We bought this truck (DODGE RAM 2005 3500 4X4 DIESEL DUALLY) because of the incredible reputation of the Cummins diesel and we are extremely disappointed and surprised this has happened. It was to be our lifetime truck.
Published: June 26, 2018
Bruce of Big Rapids, MI
Source: consumeraffairs.com

April 2017 I purchased a 2006 Dodge Ram from Mak Haik. In June 2018 the whe
April 2017 I purchased a 2006 Dodge Ram from Mak Haik. In June 2018 the wheel separated from the vehicle sending the vehicle into a few flips. The airbags never deployed for me the driver or my passenger.
Published: December 17, 2018
Kathleen of Rockdale, TX
Source: consumeraffairs.com

We installed both a front and rear bumper replacement on a 2016 Dodge Ram.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
Published: May 8, 2017
Jim of Miami, OK
Source: consumeraffairs.com

My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short ti
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?
Published: July 27, 2014
Kelly of Salt Lake City, UT
Source: consumeraffairs.com

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
Published: August 20, 2013
Susan of Conyers, GA
Source: consumeraffairs.com

I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it i
I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it is the single most regrettable purchase I have ever made. The truck feels like its built to fall apart. It shutters and jerks when I get off the gas. It clunks into and out of gear like a 20 year old truck. There are rattles I can hear already in front and back. The key is currently stuck in the ignition for the 5th time since I bought it and I have a tow truck on the way. Ive driven Fords for 20 years and NEVER dealt with any of this. Do yourself a favor and pick up a Ford. Or, if you insist on a Dodge, contact me and Ill give you a good deal on mine.
Published: April 23, 2014
James of Englewood, CO
Source: consumeraffairs.com

On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island
On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.
Published: September 30, 2014
David of Marion, SC
Source: consumeraffairs.com

I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the
I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.
Published: November 13, 2013
Mark of Cambridge, MN
Source: consumeraffairs.com

When buying a vehicle normally buy to use not to always to be in the shop f
When buying a vehicle normally buy to use not to always to be in the shop for repairs and waiting on parts or recalls. Frustration part is Ram dont care. If they would have developed a good vehicle from the start the EcoDiesel owners would not have this problem. Have tried to get Ram to buy back or supplement rebate on a gas truck with no success. Buyers beware of Rams EcoDiesels. If buying a truck to have at home think twice.
Published: May 5, 2017
GERARD of Gibson, LA
Source: consumeraffairs.com

The gas mileage could be better but the handling and ride is quite smooth.
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.
Published: December 1, 2019
Luke of Tucson, Arizona
Source: consumeraffairs.com

Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on th
Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.
Published: August 13, 2012
Ronda of Del Rio, TX
Source: consumeraffairs.com

Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All
Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All option heated seats, steering nav, I have used truck to run my farm. I would buy another. Ave 18-19 mph not towing.
Published: April 28, 2018
Gerrit of Long Lane, Mo.
Source: consumeraffairs.com

Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon
Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon monoxide into the cab giving me a headache plus it was making a knocking noise in the engine compartment and the A/C making a knocking noise. Anyways took it to the dealership to fix the issues and only one thing gets fixed out of 3 times. Ive taken it to the shop. They fixed the EGR and said they didnt know what the knocking in the engine was... But it was noted in the system well about a week later the batteries wont hold a charge and I have to jump it off if I want to drive it. All in all Im pissed the ** in Tyler hasnt helped me with anything. Im angry and want a lawyer who can get my hard earned money back!!
Published: December 15, 2014
logan of Flint, TX
Source: consumeraffairs.com

I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
Published: April 19, 2012
Mike of Bay Shore, NY
Source: consumeraffairs.com

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, in
Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.
Published: September 27, 2012
Fred of Chandler, OK
Source: consumeraffairs.com

I love my truck. Ive always been a Dodge person mainly because of their sle
I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.
Published: June 15, 2018
Morgan of Jasper, AL
Source: consumeraffairs.com

My Ram stopped in the middle of road 3 times now. First time I took it to t
My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.
Published: May 9, 2017
Jeriel of Bradford, ON
Source: consumeraffairs.com

I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake a
I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.
Published: February 13, 2013
Michaek of Auburn, NY
Source: consumeraffairs.com

The area made on the truck for attaching the running boards tore apart and
The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...
Published: November 11, 2015
Lyn of Lancaster, CA
Source: consumeraffairs.com

2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tu
2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tundra, Tacoma and GMC. Amazing gas mileage for a big truck, 17-18 around town and 22-24 hwy. Zero problems, 40,000 miles on original tires, great highway cruiser on long trips. Great stereo. Good in snow, rain. Pulls trailers like they are not there.
Published: December 28, 2015
Fred of Coto De Caza, CA
Source: consumeraffairs.com

Having multiple issues. Front struts are bad at 7000 miles. They tell me th
Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.
Published: August 11, 2015
Brian of Toms River, NJ
Source: consumeraffairs.com

2012 dodge ram 1500 - I have been having issues with the vehicle jerking wh
2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!
Published: February 3, 2015
jessica of Wichita, KS
Source: consumeraffairs.com

Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
Published: November 3, 2015
STEVEN of Pacheco, CA
Source: consumeraffairs.com

Dash is cracked beyond repair which poses a hazard for cut fingers and also
Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.
Published: February 12, 2012
Calvin of Lufkin, TX
Source: consumeraffairs.com

We purchased our 2019 Dodge Ram Lone Star on Labor Day of 2018, from All-St
We purchased our 2019 Dodge Ram Lone Star on Labor Day of 2018, from All-Star Dodge in Canyon, TX. We live on 3 miles of dirt road, out in the country! The cab of our NEW pickup fills up with dirt every time we go down it! So much it’s suffocating! I’ve taken our truck to All-Star and they took pictures and they sent them into Chrysler, but they said the doors looked completely sealed. Since then I’ve sent MORE pictures and a video to Salvador at All-Star and still nothing is being done!??? My advice, don’t buy one of these, if you’re going to be driving it on dirt roads!! That’s pretty much why we own/buy trucks, because we live on a dirt road!! We own Fords and have owned Chevys and NEVER have we had dirt filling the cab, of our other pickups anytime!! Oh and I’m VERY OCD, about keeping my vehicles clean, at all times and I CAN’T KEEP THIS ONE CLEAN, AT ALL ON THE INSIDE!! We’ve had this truck starting January 1, 2019 goin on 5 months, that being said! I’ve been inhaling all the dirt and continue to, all this time and have been sneezing, coughing and dealing with sinus infections, from this crap! I’m headed back to Amarillo today 12-29-18, so YES I’m going to All-Star Dodge AGAIN & gonna see about getting someone higher up the ladder or having Salvador call someone higher than him!! Sick of this crap!! Oh yes and the trucks under warranty and I’ve already heard that All-Star Dodge will not/do not stand behind their word of, “We will take care of our customers!” So DON’T SHOP THERE!!
Published: December 29, 2018
Kelly of Texhoma, OK
Source: consumeraffairs.com

I feel it is necessary to write you about the problems I have faced with my
I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.
Published: August 25, 2015
Jessie of Hattiesburg, MS
Source: consumeraffairs.com

This is the 3rd time I have had my truck in to have the rear tire wear repa
This is the 3rd time I have had my truck in to have the rear tire wear repaired. I put tires on the rear and 7000 miles later they are worn just above the wear bars. FCA is the division of Chrysler that Manufactures the Ram since it was take from Dodge in 2010. I have replaced the tires at 22,000 and the rear tires are over half worn and the fronts are still new. FCA customer care will not pay to find out what is causing the problem. I am selling the truck so I dont have to replace the tires every 9,000 miles at a coast of $200 per tire.
Published: September 26, 2019
Craig of Oregon, WI
Source: consumeraffairs.com

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some
I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.
Published: December 3, 2012
George of Denison, TX
Source: consumeraffairs.com

I was driving home on December 8, 2016 when I noticed smoke coming from the
I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.
Published: January 13, 2017
Josh of Hubert, NC
Source: consumeraffairs.com

2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
Published: September 20, 2018
Mel of Parshall, ND
Source: consumeraffairs.com

My 16 month old son, Odin, and my 3 year old Thor had just been buckled int
My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.
Published: November 12, 2015
Kerry of Conroe, TX
Source: consumeraffairs.com

My Dash has busted beyond repair just from hitting a pot hole in the road.
My Dash has busted beyond repair just from hitting a pot hole in the road. Can I get someone to help pay for a new one?
Published: February 6, 2012
Tammy of 14870 E Shasta St, OK
Source: consumeraffairs.com

This is my second Ram and it will be the last. I needed a good reliable tru
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
Published: January 3, 2015
MIKE of Henderonsville, TN
Source: consumeraffairs.com

This is the second time in two months I have taken my Ram 3500 diesel into
This is the second time in two months I have taken my Ram 3500 diesel into Crown for a check engine light that stays on. Both times even though their equipment says it needs an O2 sensor they say, No, that isnt the problem. Now after they have had it the second day they say it does need 2-O2 sensors, however they dont have any. They are on back order. So they will call me when they come in. So I pick up the truck and I ask the parts guy, how long should it take to get the parts and he checks the order. To my unbelief, he says there are over 5000 on back order. So he says about a month. I doubt if they will be in a year. What the heck is going on with Chrysler. Are they trying to go out of business. I have never heard of anything so stupid. I have to wonder how many people are ahead of me at Crown Chrysler waiting on the same part?
Published: September 3, 2015
Trip of Cleveland, TN
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

The truck is great but we cant seem to solve the problem of the radio. We w
The truck is great but we cant seem to solve the problem of the radio. We were without the truck for three days. The radio problem was supposedly fixed by giving us a new radio. 50 miles later we are experiencing the exact same problem! HELP!
Published: September 21, 2014
Stanley of Manorville, NY
Source: consumeraffairs.com

My Dodge Ram had 500000 miles on it when I got rid of it. No disappointment
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.
Published: December 11, 2019
Martin of High Ridge, Mo.
Source: consumeraffairs.com

We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home fro
We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.
Published: June 18, 2013
Angela of Fort Mcmurray, AB
Source: consumeraffairs.com

I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which
I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which had been changed from bumper to bed because it was a 5th wheel, my right tail signal light quit working. I had wiring checked, bulbs and all checked out ok. I took to shop and found that fuse box had shorted out computer. So instead of blowing the fuse it shorted everything out, it was replaced and all worked well. Well, last summer my air conditioner went out. Again instead of just blowing fuse the computer shorted out again. Same shop, same story. I replaced it and all worked well. Now last week my air conditioner failed to cool, it is in the shop and Im hoping the fuse box has not shorted out again. The dealer told me it was a wire harness problem the first time I didnt hear from them the second time. Just wondering if this is a common problem. Paying 600 dollars for a new board is not my idea of a good product. Can someone help me?
Published: March 6, 2016
Phillip of La Mesa, NM
Source: consumeraffairs.com

I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to a
I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to an accident in the 2nd one which totalled my truck. It saved my life. However, I am as disappointed as everyone else about the dashes cracking and Dodges refusal to do a recall. I guess they wont because they would be recalling everyone still operable which would be extremely costly. The dash on the totalled one was completely caved in when I purchased it in 2006. I had to buy a dash mat. The 3rd truck which I still own was just starting to crack in 2010 at the time of purchase. I believe the mat has helped it last longer. It continues to crack.I think they could offer owners a monetary settlement which might satisfy their gross manufacturing negligence and the owners having to deal with it on a daily basis. I have other issues with my current truck but believe they are from normal use and factors not necessarily related to Dodges negligence. Overall it is a well built safe vehicle.
Published: February 25, 2015
C of Cedar Hill, TX
Source: consumeraffairs.com

2003 3500 automatic 4x4. The transmission on any giving moment when you put
2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.
Published: February 16, 2014
Nivar of Miami, FL
Source: consumeraffairs.com

We were in the market for a new truck when we were offered a Dodge Ram 2500
We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.
Published: February 2, 2017
alex of Petersburg, WV
Source: consumeraffairs.com

I have had problem with this vehicle ever since Ive owned it! It has 52,000
I have had problem with this vehicle ever since Ive owned it! It has 52,000 original miles on. The engine oil pan is rotted, heat shields rotted and rubbing on the flywheel, electrical system replaced, rotted body no matter how many times it was repaired! Dodge/C has done nothing to help me But take my money. Purchased extended warranty, nothing covered - fed up! Stopped warranty, after multiple items were being denied, never was treated this way. Now starter 426.00 to replace, 965.00 for engine oil pan replacement, rotted heat shields on motor, trans heat shield rubbing. Dodge refuses to do anything but charge me up the you know what. I bought 4 vehicles from them and they never did one warranty or recall. Totally refused, waited almost 1 year on my jeep recall. Why dont you guys honor your vehicles? Im a disabled emergency worker who you keep taking advantage of!! Fix it!!
Published: October 19, 2015
T. of Landing, NJ
Source: consumeraffairs.com

We are a small company that has purchased Dodge Ram 3500 diesels over the p
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Published: May 31, 2019
MATT of Salt Lake City, UT
Source: consumeraffairs.com

The Dodge Diesel 2500 is a strong powerful truck with exceptional towing ca
The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.
Published: April 17, 2018
Eva of Tucson, AZ
Source: consumeraffairs.com

My 2013 Dodge 1500 5.7 Hemi has a bad head and has been in the shop for 10
My 2013 Dodge 1500 5.7 Hemi has a bad head and has been in the shop for 10 days. Took a week for them to figure out what was wrong. Now I was told that the head is on back order and it my take another 3-4 days before I get my truck back. I ask for a loaner truck so I could pull my boat and they said they could not help me. This would have been a real problem if I was out of town and could not have been able to pull my boat home. I think I will be trading this truck off as soon as I get it back. Poor service at the dealer in the way they handle this problem. I feel they could have put a new motor in my truck by now and here is set without a truck. No more Chrysler products for me.
Published: March 12, 2015
tyrone of Galt, CA
Source: consumeraffairs.com

Problems with the truck less than a year after purchasing. Several recalls
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?
Published: February 26, 2020
Nakio of Snellville, GA
Source: consumeraffairs.com

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