My 2007 Elantra SE was just totaled this month. This car is one of the best cars we ever had. It still runs like a top but the rear end damage totaled it. This car never needed anything besides regular maintenance. It now has 230,000 + miles on it. It was very comfortable, peppy car and it will be missed! This was a great car and I will buy another one.

I purchased a 2011 Hyundai i20 in May this year. Ever since I purchased the car, I had to send the car back in to Hyundai after a week to get a new clutch master cylinder. A month after, I took the car into Hyundai as the accelerator on the car was getting stuck and jolty (not normal or safe). Hyundai replaced this for me. But after 2 months, the problems started again. I took the car back to Hyundai. I advised them of the occurring problems with the car and Hyundai just lubricated the accelerator. While Hyundai had my car, I took the time to re-test drive another Hyundai i2o from the dealership in Roseville. I explained to the dealership the problems I have with my car. When we took this other Hyundai i20 for a drive, I straight away noticed that the drive of the car was better and smoother. Plus, the whole clutch and accelerator on this car was perfect. When I called the Hyundai head office to advise them of all the problems I have had with my car and the massive difference I felt in the drive of the test drive car, Hyundai advised that they couldn’t do anything about my car. But they told me to keep sending it back to Hyundai each time the same problem occurs. This is not good enough answer. I don’t feel safe driving a car that keeps having the same problems over and over again. I think Hyundai should be replacing my car or should refund me the cost of the car. I would buy a car through a different car company that is reliable. I never expected to have a brand new car with this much problems. Now my car is making tapping noises from the motor. I don’t know what else to do. This car is stressing me out. I can’t keep sending this car back each time this happens. My previous 1979 Chrysler Sigma, which is 31 years old, never had problem like this. The only thing I ever had to replace on that car was a set of brake pads. Please help me. Thanks.

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

I purchased a Hyundai i20 Magna from Joshi Automobiles Mohali Punjab. At the time of delivery, several things were not provided to me though they said they’ll deliver it to me within few days. Even when I got my car insured from Joshi Showroom twice, every time, the insurance policy was sent after 6 months. Now, about the tire problem, the tires they provided me with the car were of zero quality. Just after 3 months, the tires got punctured not just one or two times. In fact, all tires were getting punctured twice or thrice a week. I lodged several complaints but there was no action taken by the dealer. Just for show cause, they issued me a fake inspection report.

Having recently moved to New York State, I am required to submit a copy of the title of my vehicle in order to transfer the registration. Sounds simple? Call Hyundai, put in the formal request and receive a copy of the title. Life should be so easy. This process started just before Thanksgiving. Here I am now on the verge of having my car impounded as the 30 day registration requirement for the state is fast approaching. Hyundai on the other hand, cant seem to get me my document after several hours of phone calls, numerous calls, trips to the registry and time out of work.The finance representatives are rude, talk over me and have lied on a number of occasions. So what am I to do? If they dont send the document, I cant register. If I dont register, I lose my car, get fined or have issues with the law. I have never, ever, in my 52 years been so frustrated, disgusted and downright angry as to how they have treated me, their lack of concern and inability to get me a document, that in todays digital world, should only take minutes, not weeks and going on months.The representatives of this company who have deliberately lied to me, put me off and disrespect me are definitely in the wrong line of work. Customer service? OMG... they dont know what the words even mean. I need help before my car is towed away and I lose my job. Why? Because I followed Hyundais process and protocol. Because I had faith in their people... because I try to do the right thing. I guess a persons word no long means a thing.

I recently purchased a 2014 Hyundai Sonata Limited and have had terrible reception with the AM radio. The FM and Satellite radio work fine but all of the AM stations have heavy static. Unfortunately, I listen to AM stations regularly and am very unhappy with their inability to resolve this issue.

I bought a new car from a dealership in Laurel, Maryland 2 months ago when they had the test drive gift card promotion, but I never received the gift card. After contacting the dealership several times to follow up, no one provides me any updates. I then decided to reach out to Hyundai USA and hope they will help me. Hyundai USA basically hires a third party AutoHook to deal with the issues and doing the research. AutoHook stated We are an entirely separate entity and do not make decisions about what offers are redeemed, and told me only the dealership can verify my test drive and redeem the offer. Even I bought a car from the dealership, it doesnt mean my test drive was verified. In other words, if the dealership decides to do nothing, then thats it. Its a huge disappointment that the Hyundai USA does not manage their dealership, does not care how the dealership is treating their customer and just let them cheat the customers.

I bought a 2020 Tuscan Ultimate on Saturday 5/23/2020 from Crain Hyundai Fayetteville and the salesman could not find the navigation SD card and said come back Tuesday and we will have have it for you. I came back on Tuesday and they had one but it didnt fit. He said, I will have to order you one and when you bring your car in for the window tint I will have one. Well took it in last Friday and no SD card. Asked about it and was told they would try and find one if they can. At that point am up set and contact Hyundai directly for one. They give me the navigation company number to call and I did. They were willing to sell me another one. I said no thank you. I want the one I already bought. I called Hyundai consumer affairs back and talked to a case manager named Vanilla and she stated she called the sales manager and he would take care of it and that was all Hyundai was willing to do. 3 week after I bought my Car still no navigation or Blue link due to navigation not working. I filed a Better business bureau claim and got a call from the customer relations manager from the dealership. Found out the SD cad was never ordered and that he personally would make sure it was done. Bottom line Hyundai didnt care and to me it will be the last one I buy. Hope I will get the cars features working one day as they should.

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

Began discussions with Hyundai over GPS map upgrade - for my model, $300. For other models $99. During email discussions GPS failed and warranty expired. Didnt buy car from Towne Hyundai, so they and regional support dont want to cover replacement under Goodwill consideration because they didnt make any money off of me. Hyundai Equus says in writing theyll replace it free. Dealer says NO, theyre only authorized to pull it out and ship it somewhere for repair, could take 2 weeks, could take a month with no map, no radio, no electronics as its all tied together. Never received any honest communications between Hyundai customer support, Towne Hyundai in Denville NJ, Hyundai regional rep and myself. Always the run-around, always delays or no responses and lies.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty. I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty. I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don’t have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundais from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they dont honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but Im sure Hyundai has much more money than I have so they could play the technicality cards all day and Im basically screwed. I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but Im really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.

My 2008 Hyundai Veracruz with roughly 60,000 miles on it has been at the dealership for two weeks not running. There is damage to the engine and excessive sludge build up which has also damage parts around the engine. I was told that the work is not covered under warranty because it is due to lack of maintenance. I was able to produce receipts that proved I get scheduled oil changes on my car and passed on this information to the dealership. I then called Hyundai North America and filed a complaint and requested to have this work covered under the warranty since it happened from no fault of my own. It has now been two weeks and a Hyundai North America regional manager has failed to reach out to me and contact me in regards to this. I call and email and still have no answers as to what is going on with my car. I have just received a phone call from the dealership that they received an email and that Hyundai will not cover the engine damage because they still find it happened due to lack of maintenance. Nobody from Hyundai North America has reached out to me to discuss these findings. This is the second Hyundai I purchased because I was sold on Americas Best Warranty. This could not be less accurate. The customer service has been below par and the fact that they will not stand behind the warranty and fix what is broken is worse. I will never purchase a Hyundai vehicle again and I ask you to take my experience into consideration before you do. I understand that there is no guarantee that nothing will last forever and I accept that, I can deal with that. The customer service from Hyundai is what is completely dissatisfying and unacceptable.

I made multiple payments in May 2013 to catch my payments up since I was unsuccessful in trading my Genesis due to the high negative equity. I began calling CS in May to ensure they didnt apply my payments to principal and was told for going on 2.5 months that it will be corrected. Now Im getting phone calls, late fees and everything else that has nothing to do with fixing the issue. Ive requested the payment application since May through several representatives and supervisors and have yet to receive it. I refuse to allow them to apply money to principal for their vehicle Hyundai they appraise very low. The vehicle is nice, overpriced but efficient, but the service is the worst Ive ever dealt with and if I find a way to trade the car and not give them another dollar; its my goal before my lease is up.

I purchased a 2013 Sonata in October of 2013 and could not have been happier with the car the first 18 months of ownership. However, in June of 2015, my cars hybrid alert came on when I put the car in park and the car locked up and would not turn back on again. I had to have it towed to Sacramento Hyundai where they kept it for the day, then gave it back saying nothing was wrong with it. Two days later it did this again and again, would not turn on. I had it towed to Roseville Hyundai because this was where the hybrid specialist worked. In the end, I ended up bringing my car to Roseville Hyundai (about 40 minutes from my house) a total of 4 times. Each time they fixed something on the car but the car was never actually fixed and would break down again 1-2 days after I got it back.During this whole time wasting process I was always put in awful stock rental cars after having to wait at numerous car rental shops after I was told by the dealership that there would be a rental waiting for me (there never was). I have had my car sitting at the dealership, untouched for over a week with no contact by the dealer while they decided (or corporate decided) what they wanted to do next. I was told time and time again that this was a one in a million occurrence, that these things NEVER happen with new Sonatas. After doing my own research on other new Hyundai owners experiences, I beg to differ. It seems like these things happen quite often with the newer Hyundai vehicles. Hyundai Motors eventually decided to stop allowing the dealership to spend any more money trying to fix my car (the dealership was not allowed to swap in a new transmission or engine). So they ended up just turning off the alerts - they didnt tell me they did this but it is quite obvious this is what happened since the car is running the exact same, power and acceleration issues, just no more hybrid alerts. Kinda suspicious. So once I got the car back this final time I began dealing with corporate which has been the worst experience I could have ever imagined. I talked to a live person probably a total of about 4-5 minutes throughout the whole lemon law process that began at the end of August.Leaving a message with Hyundai would result in a call back in 5-7 days. It took the representative over a week just to ASK the dealership for my repair records. And then a couple more weeks before she sent everything in to corporate while I was calling her constantly trying to get updates on the whole process, only to be ignored.. They have a certain number of days that they legally need to respond to lemon law cases and they definitely push this to the very last day. I figured driving a dangerous car that was now having issues getting onto freeways and accelerating from traffic lights would get them to respond to my concerns quicker, but they could have cared less. Once I finally received a letter. I was offered a buyback, not a replacement since this is not required by law.Hyundai only does exactly what is required of them by law (quite often they dont even go this far I have heard) so that they are able to pay as little as possible for the broken car that they sold you. This awful experience that I have been going through should require some sort of human response from the company instead of just 1 actual semi-informative voicemail from the representative (just saying that they would not be giving me a replacement vehicle) and ONE letter from corporate.This letter with the buyback deal had no actual numbers. It just stated that I would be charged some mileage fee for each mile I drove the car (that I had to research myself to figure out since no one from Hyundai actually talked to me). That they would not be reimbursing me for any money that I put into the car... So too bad you loved this car and did everything you could to keep it running properly and looking beautiful... And that I would be charged for any damage to the car. Then they asked me to sign and send it back to complete the process. How do I know what they consider damage and how much theyll charge for it? On top of that, all the extra money I put into the car would be ignored - tinted windows, 4 brand new tires I purchased just a week before all this went down, the $400 maintenance at 35K that Hyundai forces you to do so this warranty can be upheld, etc. On a more personal note Hyundai could care less about the time, energy, and work time lost in this whole process to drive the broken car back and forth to Roseville (when it was driveable) and all the time spent at rental car businesses... The mileage penalty being forced on me causes the $350/month payment to basically go towards borrowing this car for 2 years when I had wrongly assumed that I was in the process of purchasing the car and that my money was going somewhere, and now I am left with nothing. The buyback that Hyundai offered would not even cover my down payment I had made on the car, let alone the monthly payments for the past 2 years. In the end, I would love for this company to just fix my car or give me a car that actually works. My family and I have owned Hyundais for years and have loved the cars and always said nothing but good things about them.But this is our first new Hyundai and we have never had to deal with the actual company until I unfortunately purchased a lemon. The Hyundai corporation is horrid to deal with and does not care about the satisfaction of its loyal customers. I should have researched the reputation of this company before purchasing the car but naively I had faith in Americas Best Warranty to take care of me if anything should go wrong. Reading other peoples reviews on this company and how they have dealt with consumers and their warranty it seems as if this happens quite frequently. Hyundai will do everything in their power to get out of honoring their warranty and if state laws force them to do something, they will be sure to do as little as possible no matter what their loyal customer has gone through. This will definitely be the last Hyundai I ever waste my money on.

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

Their cars will leave you on the side of the road one day with no help. If they promise something get it in writing. If they recall something it will go to banks mailbox not yours so you have to check recalls yourself. They tell you when you buy a vehicle they if they need to fix it they will give you a loaner vehicle when its broke down. No loaner is given with extended warranty. They find a way to avoid it. They say they reimburse you for rental vehicles. They dont even have a department that reimburses you. Get everything in writing. I can tell you right now every 5k miles alignment was off. My shocks struts only lasted 20k. Replaced 3 times now. Tires wearing wrong since owned. The vehicle dealer alignment doesnt fix it unless you get alignment every 2 oil changes. Air intake funnel before the filter isnt really attached. Just sits there in front of snorkel transmission.Shifts rough when its cold. Their tint they offer always bubbles. The air conditioning smells like mildew shortly after you drive off the lot and every 5k miles after they fix it. Not sure how they fix it but comes right back. The gas mileage they state only lasts 10k miles. After that its about 5 to 10 less even with recommended tire inflation. The paint is horrible. Chips and flakes at 30k. Wiper blades need replacing. Right when you buy the vehicle motors are noisy of the lot and only get worse. The hybrid battery needs replacing at 60k and depending on how often you drive it voids your warranty and if you dont keep more than 30 miles of gas in your car at all times it voids warranty.The first day I drove off the lot my back passenger door lock started buzzing really loud every time I went from park to drive or lock the doors and they had to order the part. Took 2 weeks to get it fixed from day I took it in. Inside cabin is super noisy of outside traffic noise and tires when getting up to freeway speeds. I should have took a test drive on freeway because that would have been a deal breaker. Thats about it. Cant wait to get out of this vehicle. 5 recalls in the first year feel like this car is always at the dealership service department.

I have owned my 2009 Hyundai Elantra since new, and have had a rear rattle problem since new. The car has been in and out of numerous dealerships in the past four years with no one being able to find the source of the rattle. The aggravation has been enormous. This is clearly not a rare problem, as there have been countless articles online about the same problem I have, from other Elantra owners. I am throwing in the towel on Hyundai. I will never get near any Hyundai product again. When they first arrived in North America 25 years ago, their cars were absolute junk, especially structurally. I personally thought they sorted out those problems over a very long period of time. It is now clear, they have not. They are getting favorable write ups in the media, but I dont think that will last. My experience has truly been a nightmare.

One major deficiency with Hyundai USA customer service is some of the Reps who answer customers questions provide wrong and misleading answer, and this could hurt and harm both customer and the company. I did get wrong answers to my questions several times. One Rep who has a clear understanding of Hyundai warranty did provide me with the correct answer after I have made several attempts until I lucked out with one customer Rep among many who resolved the issue. Hyundai dealer should also have known what is and is not covered under the warrant. Hyundai did agree that the work done should have been covered under the warrant and now the dealer will reimburse me for the charges that occurred in 2013. I do admire the fact that this particular Customer service Rep, he/she did not provide his/her name, was honest enough and put the effort to resolve the problem. I am now very satisfied with the resolution and will definitely consider purchasing another Hyundai car, assuming they invest in training the Customer Service Dept. as well as the authorized dealers on the various aspects of the 100,000/10 years warranty.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

2005 Hyundai xg350 has been back at Hyundai numerous times for air bag lite on problem since car was new. After the warranty expired we decided to just forget about it, enough is enough. And the lite is still on.

Back in late November of 2012, I found out that Hyundai misrepresented their gas mileage on the Hyundai Elantra. There was an email address to write to. I did, and was told that I would receive money each month for as long as I owned my car, in the amount of $37.56 per month. It has been over four months now and I have not heard from them, nor received any money from them. This is my 5th Hyundai (3 Elantras, 1 Azera, and 1 Santa Fe), but if I dont get any results from them on this matter, this will be my last Hyundai.

I had a rotten experience with service. My brand new vehicle started to rust in the trunk immediately after I bought it. I took it to service. They identified the problem. They tried to correct it and it didnt work. It took so long that by the time they came up with a solution they told me my warranty was up. They just said, Sorry these things happen and in the end I would never endorse anybody to go to Hyundai Canada with this kind of service and product.

I own a Tucson ix35, I am very happy with the car to the point that I wanted to change my old one for a new Tucson. My disappointment started after I took it to the shop because of a hesitation problem. It was a Friday, at first I was attended adequately. They asked my phone to call me the next day (Saturday) to inform me what the car needed to solve the problem. They never called me until I showed up on Monday in the shop to see what the problem was. They have not even touched the car and they were surprised to see me there, at 3:00 p.m. I received a call telling me that the price was approximately 360 u.s.d because they did not know if other parts were faulty, showing that they have not checked the car professionally and technically to what I said to suspend the work.When I appeared to take my car, the person in charge tried to give me a not convincing explanation for the delay with a not very friendly attitude. After he was asked about report a serious shop is supposed to give the customers before delivering the car, the guy said Do you know what a check up is? and urged me to pay 39 u.s.d. My son was about to react but I signaled to calm down. I did not say a word, paid the bill and left the shop. The car was as dirty as I left (I do not know if they do not have any more the policy of delivering a clean car or simply the 39 dollars I paid are not worth it). Anyways the summary is: I as a customer feel mistreated and I am seriously reconsidering the possibility to buy another Hyundai. Take this information of my bad experience to try to improve the quality of the service. My best regards.

I was notified after I bought the car that all they give you is a can of spare tire. They do not even have a spare tire kit that you can buy until the end of this summer. The only thing I can buy is a new rim that fits and costs anywhere from $377.00 to $477.00, and thats without the tire. I drive a handicapped person, and this is very unacceptable, especially if something happens that cannot be fixed by spraying spare tire into it. Like I said, I was not told when I bought this car that there was no spare; or I would not have purchased it. I have dealt with Consumer Affairs at Hyundai and got no satisfaction whatsoever. I mentioned that if I was told there was no spare and I would not buy the car for that reason, they would have gone out of their way to give me one. This is very frustrating, since I cant even purchase one because there is no kit designed. I have already taken all their surveys before this was brought to my attention. But I would have told them what I really feel, if I had known. They seem to care, until you have an issue.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

I have a 2013 Hyundai Elantra and car just went over a small pothole and my tire was flat. I used Hyundai roadside assistance and they towed the car to the nearest dealership. Today they said that the wheel was damaged and I would need a new one costing $450. I asked them whether they would be able to fix the wheel and they said that they dont do that at the dealership and I would have to take it elsewhere. Here is why I am angry.Elantra does not come with a spare tire. They guarantee a huge mileage and one factor is because the weight of a spare tire is reduced. They also say that in case of a flat tire, we can drive around 50 miles to the nearest dealer as these are all tubeless tires and would still run with a flat tire. Well that is exactly what I did and I drove for 3 miles and the car started wobbling and I had to stop as I had my baby inside my car. Hyundai has free roadside assistance and this is why I cancelled my roadside assistance plan with my insurance. However there is a catch here - the car gets towed to the Hyundai dealer (in this case Patrick Hyundai in Schaumburg) who then makes sure that they rip the customer off so that they do not have to bear the cost of the tow.They told that the wheel itself had to be replaced. The rim was banged up and they had to replace the wheel. If was the roadside assistance of an auto insurer, we could have towed the car to any mechanic near us and they would have fixed the wheel. But now as my car is in the Hyundai dealership, I have to replace the part. The wheel gets banged up when it goes on a pretty small pothole? What kind of a wheel is this? The tire is not damaged at all but the wheel rim is damaged. How could this happen. Either Hyundai wheels are not good quality or the dealership is trying to rip off the customer to make up for the towing expense.I wanted to take the wheel to a different workshop to see what they would say but I badly needed the car today and I had to travel tomorrow morning. So I asked the dealer to go ahead and change the wheel. Overall I am unhappy. I am warning all my friends about this as many people fall for the 10 year warranty and free roadside assistance and 8.95 oil change.

We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.

Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.

Hyundai Finance and Leasing have given me the impression that they think its a great place to work, if it wasnt for the customer. Hours of being on hold. Not getting through. Then Getting through, just to get forwarded to another department, which usually gets you disconnected. Total incompetence! Total lack of any basic communication skills or work function. Cant even catch up a late payment due to no statement being sent, after 36 consecutive ones. No person to talk with to resolve anything. Steer clear of this car company.

Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.

In short: Hyundai has come a long way. As a Honda loyalist, I was nervous about choosing a brand with a history of reliability issues. I test drove every Hybrid sold in the US and much to my surprise, the Hyundai Sonata Hybrid came out on top of the many categories I laid out for myself. Hyundai really took the time to design the ergonomics, style, feature-set, and accommodations for this car, which I fell in love with. My dealer made buying one simple, straightforward, and pressure-free.In Detail: CABIN: After driving the gamut of hybrids available in the US (Fusion, Prius [+ IV, C & V], Civic, Avalon, Camry, Accord, Volt, Crosstrek, CR-Z, C-Max...) I was finally talked into at least test driving the Sonata Hybrid. My partner had a 2012 Sonata that was recently totaled, (air bags deployed, driver and passenger safe and unharmed) that we both liked a lot, so I put my brand loyalty and pride aside to appease this silly recommendation. I got in and almost immediately fell in love (with the cabin, at least). Bluetooth connectivity, Pioneer audio w/ subwoofer, 8 screen, automatic dual-zone climate control, 4 in-dash LCD screen, push-start engine, heated leather seats, contemporary (if not ultra-modern) dash design, roomy front and rear seats, tons of storage space, and an overall feeling of luxury car enveloped you the moment you sat down. The real over-the-top, wow-factor element was the panoramic sunroof with an automatic curtain system... it was just, wow.TEST DRIVE: The dealership gave me the keys and said, Well see you when we see you. Instant acceleration? Absolutely. Hybrid? No way. This Hyundai Sonata Hybrid (HSH) drove like a dream. Smooth, peppy, sporty, yet luxurious. I took it around for an hour or so and decided that it was going to be pushed to the top of my contenders list. It felt more comfortable than most of the other cars I had test driven and felt less like a Hybrid than all of them (thank you 6-speed transmission). After a day of driving other cars, the HSH felt like a retreat into a luxury condo. Everything about the car seemed to say to me, How can I make you more comfortable? How can I make this drive more exciting for you? What more can I do for you today. This car was definitely built from the drivers seat outward.RESEARCH: I was under no pressure to buy a car, so I took my time, researched all of my options and test drove every car that fit my basic parameters. As a car guru, I know most things about most cars, so my researched was aimed at filling in the gaps (i.e. owner experience, changes between 2012 and 2015 HSHs, recalls, future model introduction [at the time of my purchase, the 2016 HSH had been announced, which did encourage me to buy sooner than later, considering the design change was, in my opinion, moving backwards], dealership issues, etc). I joined the Hyundai forum for Sonata Hybrids and extensively read through threads describing issues specific to the HSH I was considering.PURCHASE: After several weeks of consideration and re-test driving the cars that made the top of my list, I finally decided that the 2015 Hyundai Sonata Hybrid Limited w/ Ultimate Package was the car for me. Then the fun began. I called every Hyundai dealership in the Tri-State Area (VA-DC-MD) getting price quotes, availability, and dealer-specific incentives. I knew that I wanted to buy from Alexandria Hyundai, but after seeing their price match guarantee, I decided Id get the best deal possible, then have Alexandria Hyundai match it. The car at the time had an MSRP ~$33,500 (the limited package added upgraded tech, leather seats, some aesthetic features; the ultimate package added the panoramic sunroof and the Pioneer Stereo system) and I was in the market for something under $27,500. With the new 16 being released in the coming month and gas prices having plummeted, dealers seemed exceptionally willing to slash prices for almost any reason. To cut to the chase, I was able to have two Southern VA dealers battle it out to get my car down to $24,500 out the door (OTD). I was exceptionally happy with that price, brought the lowest quote to Alexandria Hyundai, and they said they would match it. They had the exact car I wanted, so I was ready to buy. I didnt haggle much from that point, because their dealership incentives were far better than any of the others (free car washes, free oil changes and tires for life, free inspections, free loaner with major service, etc). After going through the paperwork, which was a smooth transition, the car was mine (at least physically). Everything about the car was explained to me and I left a very happy consumer. 20,000 mi. UPDATE: Having had the car for 2 years, I am incredibly happy with the car itself and Alexandria Hyundai. Ive had very few services, but each time I brought my car in, I was treated very well and work was completed efficiently. The car drives like it did when I drove it off the lot that first day, with some minor wear in conspicuous places (the SONATA printed on the floor mat is less silver than it was back then). Id recommend Hyundai for consideration to friends and family; Id especially recommend the Hyundai Sonata Hybrid; and Id INSIST that if they were buying one, they go to Alexandria Hyundai in Northern Virginia.FINE PRINT: I bought the diamond white pearl model because its 10x more luxurious than the other colors. Its gorgeous enough to rival my friends Lexus RX-350 hybrid. Im still very much enamored with my car and think that 2 years later it is still one of the most attractive vehicles on the road. I am constantly told that my car looks brand new, looks and feels like a luxury car, and is sooo quiet.

I was driving down the road in North Carolina when I heard a loud bang. The moon roof of my 2011 Sonata shattered. Glass completely went out in one piece. The dealer tried to say that the roof was hit by an object. Im waiting for Hyundai to do the right thing. The car is still under warranty. I hope that I dont have to ride around a long time with sun roof broken and raining in my car. I have no garage.

I have paid all of my car payments on time for the life of the loan and when I go to make my last and final payment I see that it says past due 30 days? Statement says due date Aug 19, 2018 so I go ahead and make a payment with the representative over the phone Aug 23, 2018. She could not give me an explanation as to why it says past due when the statement says otherwise. I ask to speak to a supervisor who of course was unavailable and was told I would receive a call back. Never happened. It has not been reported to my credit bureau negatively. I am in the middle of a home loan which will now be greatly affected. It would be nice for a call back to have this rectified.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

Last night on 1-20-12 at 2330, I crashed on ice. The front end slammed into a metal pole that holds up the street lights. The impact was dead center of the front of car, which is where the front driver airbag sensor is. My airbag did not deploy. I own a 2010 Hyundai Accent.

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.

I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

I am on my 4th consecutive Hyundai, and for the most part find them to be good value. BlueLink, on the other hand has changed my opinion of Hyundai. The customer care service, which is required to get any other service, is not valuable and Ive never used it. I paid over $3K extra for a package with push button start so I could take advantage of the remote start feature. Its ridiculous that I have to pay $200/year to use this. I would actually be much better off to pay to have a remote car starter installed. Id do this if I hadnt paid so much for the push button start feature. Ive tried calling Hyundai to see if they could offer any sort of promotional rate, especially considering that now new owners get 3 free years of BlueLink. I tried calling BlueLink customer service on several occasions and hung up after being on hold for over 30 min each. Finally, after a 45 min hold I got through and the rep was able to offer me absolutely nothing. I let him know that when I trade next time, I will be inclined to consider something other than Hyundai.

Hyundai has the worst leasing programs in the business. Do not fall for their lease plan. My wife turned her Equis recently. The car was 12,000 miles under so she thought she was fine. She had the Hyundai dealer wash the car when she took it in for an oil change. They used a pressure washer and took some of the pearl white off the plastic bumper. The manager said they have had issues with this paint and not to worry. Hyundai sent a person out to look at her car and write it up. She wrote down the paint issue. She said it needed a new tire. The tire in question was well within the safe range. Note that this vehicle was known to have under equipped tires on them and she kept the same when she replaced them. After 24,000 miles she had purchased two sets of tires. The Equis was their top of the line vehicle and their bottom of the line vehicles had more bells and whistles on them. My wife had asked before purchasing the vehicle about all of the things like bluetooth and was assured it had it but the salesman didnt know how to work it. That was a lie. She went back the day after purchasing the vehicle and was told Too bad, were sorry. Cant do anything about it. I will say it was the best driving vehicle weve had and I did enjoy it. The problem was the Hyundai Lease, they lie, cheat and dig into your back pocket. DO NOT LEASE THROUGH HYUNDAI. Purchase the vehicle outright or find another lease option. My wife showed the Texas Hyundai Lease manager her original correspondence and how Hyundai Lease didnt get back to her the first week she had it. They do not care about you, just the money.We are waiting on a recall for the white paint to get our money back. Tire places including the dealership said the tire in question was within code. The dealership said they would have waived all of the issues Hyundai Lease found. Remember, youre getting the car from a dealership but youre dealing with Hyundai underhand Lease.

I was really excited to buy my first Hybrid. I have long commutes to work and wanted a car that could save me gas mileage. This car is a 2018, at the time of this writing it is now 2021 (4 years old!). In the time that I have bought it, the car died twice on the highway commuting to or from work. The first time it died there was no check engine light warning to indicate any kind of prevention to get the car looked at. I was just driving home and then a big yellow icon popped up. I was able to coast my car off the road and turn it off. I waited a bit and then turned my car back on. I was able to safely finish driving home before calling the service department at the Hyundai dealer in my area to take a look at it. After they finished and I paid for their services, no satisfactory answer was given for why it died or what could be done to prevent it. Just something about some kind of water hose being replaced??The second time my car died was this past Nov 1st. The day before I heard noises coming from my car but I couldnt be certain. Again no check engine light or anything. So as I drove to work again on the highway all of the sudden a check engine light comes on and my car dies. I barely make it to the side of the road again with smoke coming out. I called AAA to tow my car to the Hyundai dealer. They wont be able to look at it until mid December. All the local Hyundai dealers were booked. I took it to an auto repair shop to run diagnostics and was told my engine had seized. I would need to replace the engine. This car is only 4 years old, I cant believe it. Right now once I get my car in the shop, I am praying the manufacturer will cover replacement of the engine which I was quoted costs $10k! My remaining car loan is more than that. Come next year, whether replaced engine or dead car Im selling my losses and chucking it. Hence, my presence on ConsumerAffairs. Looking for a better reliable car. (Sigh) Hopefully I can warn others. Its comforting to see my experience is not unique to me.

My only advice is that you check the Hyundai out carefully: repeat to the salesman every word he tells you about the price. If he says the car is fine, dont take his word for it. We love the car but we were lied to about the price. The car was for my wife, we test drive like 8 different makes and models that day. I paid cash or cashiers check for the car. If my wife didnt like as much as she did, I would of never bought it, because of the lies.

We have owned a 2003 Hyundai XG350 since new. It now has less than 30,000 miles on it and we recently noticed that the airbag light was on and it needs an inspection sticker. We were told that the airbag issue would have to be repaired before the car would pass inspection. The service manager (Frank) told us that he has seen several of these problems in the XGs and that to repair it properly, it would require a new wiring harness for around $500. I commented to him that this sounds like an engineering defect on Hyundais part, and that they should repair this at their cost. Hyundai refused.

I took out a 2 year lease on a Hyundai Tucson. It was extended to 3 years because of lockdown. The contract mileage was 10000/pa but I returned the car with less than 20000 on the clock. No consideration was given for the reduced mileage. A lot of my friends leased vehicles with other companies but were given discounts for their reduced mileage. This was the only company that I have used who have not made allowances for this. It is the last time that I will ever use them again. Its a shame as I loved the car!!!

On 1/5/2012, I was in an accident in my 2003 Hyundai Elantra. A car ran the stop sign and pulled out in front of me and I slammed on my brakes but could not stop in time so I t-boned them going about 40mph dead center. The airbags did not deploy. I had severe whiplash and now have constant back pain. I am so mad that the airbags did not deploy. I contacted Hyundai about this and they wanted all this information from me: service records and everything but the kitchen sink. Yes, I had the maintenance done on my vehicle either by my husband or a mechanic, and no, my airbags were never removed. Maybe Hyundai forgot to put the airbags in the vehicles that have so many issues of them not deploying.

I purchased a new 2011 Hyundai Sonata from Cocoa Hyundai in Cocoa Beach, FL. At the time, I was driving a 2008 Suzuki SX-4. I was looking to trade it in due to the warranty expiring and it having high miles. Originally, I had come in asking for the Elantra, as it was in the same size category. I got there and test drove the Elantra and thought it was ok, very fuel efficient. I then test drove the Sonata and immediately fell in love with it. The interior is very roomy. It also feels better when you drive it. I then worked up a deal with the dealership. At the time, I had very good credit. Looking back at the total cost of the vehicle, I dont believe I got such a great deal after all. The only reason I purchased there was because I had a friend of mine working at the dealer. He assured me he would take care of me and give me a great deal. Finally, after 2 1/2 hours of negotiating with the salesman, we came to an agreement on the price and monthly payment. It was more than I was wanting to spend; my monthly payment jumped up about an extra $125 a month. I told my wife we would make it work out somehow as we both really liked the vehicle. I would just cut back on things. We drove the vehicle home and were happy. 2 months after purchasing the vehicle, we received a notice in the mail saying there was recalls on it. We called the Closest dealer to our home which was Universal Hyundai in Orlando, FL and scheduled an appointment. We arrived to this dealer just to see a bunch of people standing around doing nothing. It took nearly 15 minutes for someone to finally acknowledge us. They told us they had no records of us even being in their service log. I guess someone had dropped the ball. They said theyll squeeze us in anyways. They told us the car would not be ready for several days as they did not have the parts available. I told them that was fine, but I didnt have transportation to work, as this is my main form of transportation. They said, Well, we have rental cars which are $40 a day. I told them I should not have to pay for something that is not my fault and the warranty should cover it. Finally, after arguing with the Service Manager for nearly a half hour, he said they would comp the rental fee. I picked up my car several days later and they handed me a bill for nearly $300. I told them the warranty should cover all this. They reviewed it and found it to be an error on their part. Since this experience, I have visited the dealer on numerous occasions for servicing. It has always been an ongoing issue for us. We also attempted to purchase a new vehicle, at the same dealer, for my wife back in November 2012. When we arrived, we were greeted by a gentleman, dont remember his name. He was quick to get us inside for a credit application. Didnt even allow us to test drive a car and figure out what we liked. After seeing that my wife did not have perfect credit, but fair credit, he then passed us over to a younger gentleman and said he had his appointment show up. It was an older couple that appeared to be well off. The younger gentlemen walked us around the car lot like lost puppies for about 20 minutes not knowing what type of car we wanted. My wife was looking for a smaller SUV like the Tucson and he began to show us the Elantra and the Accent. These are Hyundais more smaller, compact vehicles. My wife quickly spoke and said to him, Why are you showing us these cars? He said, Well this is within your budget and your credit. We had not even given him our budget. I told him we were looking at SUVs. That is what we told the other salesman. He said he told him to show us these cars. At this point, my wife became angry and said, Lets get out of here. These guys dont know what theyre doing. I told her to relax, lets at least get a test drive in before leaving. We test drove multiple vehicles and my wife really liked the Tucson. After this, we told him to work out some numbers. Told him we did not want to pay more than $400. He comes at us with $520 a month with $2000 down. I told him that would not work. He said, Well, theres the door if you dont like it. I looked at my wife and I was like wow, this is how they treat customers. We left very disappointed that day. Finally, this year, we had gone out Christmas shopping for the day. After doing our shopping, we came back to find that our Sonata was not starting. We checked the battery, even tried to get a jump start, but still nothing. After about an hour of exhausting all my options, I saw that there was a Tire Kingdom nearby. I pushed the car all the way to the lot. After speaking to the tech, he noticed the battery cable was loose, so he tightened it up. I was praying that it may have been the problem. We tried starting the car again and still got nothing. Finally, he told me there is something wrong with the starter. He recommended me contacting Hyundai because it would be about a $600 job. I then called Hyundai roadside assistance. They sent a tow truck to pickup my car. I was a good 25 miles from home. It was later in the evening so I asked them to tow it to the dealer closest to my home, again Universal Hyundai. I called and spoke to service department and they advised me to put the key in the afterhours drop box and fill out the form; I did. The next morning, I received a call from a service advisor and told me it would be $110 just to diagnose my car not including any repairs. My mileage was at 61k, the warranty had just ended at 60k. I asked him to help me out, but He said the warranty is pretty cut and dry, there was nothing anyone could do once you go over 60. I told him I guess I have no choice I needed the car fixed. He called me up about 2 hours later and told me it was the cable that connected the starter that was loose. Im thinking great, maybe it will be cheap repair since its just a cable not the starter. He quoted me a price of $340. I was so shocked to find this out. Right now is probably the worst time for something like this to happen, especially during the holidays. I had to gather up some cash and borrow money from family members just to cover this as I did not have a choice in the matter. I need my vehicle to get to work and back. He said the car would work with just this connection, but I could replace the whole starter if I wanted to. I picked up my car and looked at the invoice to see the part was $13.82, with $280 worth of labor fees, something that probably took less than 10 minutes to fix. The service advisor also told me there was an issue also with the steering column, something the warranty did not cover either. I was like what. He said the repair with parts and labor would be around a $1300 job. The warranty does not cover this. I contacted the service manager as a last resort and got nowhere, just the runaround. The service manager kept pointing the blame at Hyundai. He advised me to contact Hyundai customer support. I quickly called Hyundai and spoke with a person by the name of Fran. I explained the story once again to her and informed her that my warranty was over by a thousand miles and she looked to see if there may have been any recalls on my vehicle for any repairs. She did not find any, just ones that had already been repaired on my vehicle. She clearly stated without the warranty, there is nothing that can be done. I explained my frustration and told her I have had nothing but issues with this vehicle from the time I purchased it. She said, Let me get my case manager on the line, so you could speak with them. I waited for several minutes and a person by the name John came on the line. He was very cold and monotone in the way he spoke to me. He just confirmed once again what Fran had said about the warranty and was quick to point finger back at the dealer. I told him I have already contacted the dealer and they are pointing the blame on Hyundai. I told him Somebody has to step up to the plate and get this taken care of. This was something that was going on prior to the warranty expiring. He said there was nothing he can do, but just contact the dealer on my behalf and see if they will do it as a courtesy, or good will to not lose a customer. He said the turnaround time for this is 3 days. I told 3 days is unacceptable. He said it may not take a whole 3 days, that is the time frame. At this point, I was livid and just said thats fine. He called me the next day and said, I cant help nor can the dealer. I told him this will be the last time I ever purchase a Hyundai. I called back again and spoke with several other people and all of them had nasty attitudes with me. I guess they must made an extensive file about me being upset. This will be my last time buying a Hyundai. I guess the parts they use on their vehicles are only designed to last up to 60k miles. After that, youre pretty much on your own. I know Suzuki doesnt make cars anymore in the US, but I drove 2 new Suzuki’s for well over 90k miles and never had a problem. Boy, I wish Suzuki was still in the US. Id be getting rid of this car in a jiffy. I guess this was a hard lesson learned, but I will just try and finish paying it off, then trade it in.

I bought 2 Hyundais in the past 5 years and every time I go to the dealer to fix a problem, they say, Yes it is not working properly, but it still works enough to not replace. This goes for the shocks that wont lift the hatch back up, and the AC that makes a loud clunk sound EVERY time I turn off the car. Dont believe the warranty because they will delay you until the warranty runs out. Tired of their lies!

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-mile original warranty and discovered that the new car warranties offered are limited. Did you know that the A/C system is only covered for one year? All of the systems in the car have different warranties so the 60,000-mile thing is just a scam. At 60,000 miles you are required to have certain services done for your so called million mile warranty to be valid and it is very costly. I assume that as you progress your mileage there will be more costly charges to continue your warranty. I just wanted to make the public aware that you are not getting a full bumper to bumper warranty. Whoever heard of a 1-year warranty on an A/C? On some systems, you have to pay for the parts while you are under warranty. This was never disclosed to me during my purchase of this vehicle. You can look the new car warranty up online and it says Limited new car warranty. I thought a warranty was a full warranty but this is not the case. My suggestion is buy a car with a real warranty, not a Hyundai.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

I must say that Hyundai of Metairie went out of their way to make things right. Mike Dugas not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this.

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.

I leased a Genesis. I made all the payments on time. I turned it into Lexus when I lease a Lexus. They claim there was excessive wear and tear because a lens had a crack. They state I owe them $608 for a crack they did not even measure with the ruler. I will never have a Hyundai or Genesis again. They do not bother responding to BBB. They just send a standard email.

At 61000 miles, my power steering on my 08 Elantra failed - told by dealer service the sensor had to be replaced but since sensor so embedded within steering column, the only way to fix was to replace whole column. Because car was 1k miles over warranty, Hyundai would not cover - they paid half. Fast forward to today - just 40k miles later, power steering failed again. I cant afford the cost for Hyundai service to fix again. This is also not the only repeat problem Ive had with the car. Wondering if I have a lemon or if there is a different problem causing the sensor to fail. Reported to Hyundai - they wont do anything for me since they helped with the cost last time. Dealer told me they have never heard of anything like this and they say there is nothing they can do without approval from Hyundai corporate. Guess Im stuck with a car I cant drive. Hate companies that dont stand behind their product.

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

Recently I was informed by my local Hyundai dealership that the battery on my 2012 Hyundai Sonata Hybrid needed replaced. Not the hybrid battery. I was told it was $312.00 for the battery through the dealership. I said thanks but Ill go elsewhere. After 3 weeks of looking and calling around Ive been informed that the battery can only be purchased from a dealer. I decided to call Hyundai customer service to find out why. There is no reason other than, Because thats the way it is and because we can. What?? Really??That is how the conversation went. I asked to speak to someone who could answer me why and was told that, Everyone else will give you the same answer, the way it is and because we can. What kind of crazy monopoly is this. Any other year Sonata battery can be purchased elsewhere. They are unwilling to explain why, they are unwilling to require the dealership to sell the part at a reasonable price, nothing. No help, no explanation, no concern or consideration. I have really liked owning my Hyundai until now. I recently paid it off and now its having issues creep up that require attention only at the dealership. Interesting, frustrating and suspicious. Might very well be the last Hyundai I ever own.

I took my 2013 Genesis in for a recall and was talked into trading it in and leasing a new Tucson. I then read that if I were to total the leased vehicle, I would be out the equity from my Genesis as the insurance would pay them, not me. I explained my concerns and was within the three days that the lease stated I had to cancel. They were upset and said that it wasnt true and that I would get the money. I said, If I rent an apartment and it burns down, I will NOT get the money, the OWNER will! So they kept saying that wasnt true and were angry but brought my Genesis back and I left, forgetting I had given them my title (free and clear). When I realized this, I called and they said they would send the title. It has been a week and I dont think Ill be getting it. I realize I shouldve done my homework first and avoided this embarrassing situation, but I am looking to trade in and buy a vehicle from them after a vacation Im planning. I told them this but still no title. Also, they just brought my vehicle in a huff and I didnt sign anything so Im hoping I dont get screwed worse than losing my title. If I receive the title tomorrow, Ill feel terrible and Ill have to delete this or update.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

I bought my daughter a new 2004 Elantra GT. The dealer have not been able to correct a starting problem with the vehicle. The dealer could not solve the problem while the vehicle was under factory warranty. And until this time, the dealer have sold us parts that we didnt need, saying that the various parts would solve the starting problem. Nothing they have tried have worked. Never will we ever purchase another Hyundai.

I own a 2013 Hyundai Veloster, first new car Ive ever purchased. My vehicle roof corroding due to poor manufacturing. Long story short Ive done the whole process for approval with the dealer (Ron **) and Hyundai claims the corrosion coverage is only 3/36. This is not what my owners manual says. It states 7/unlimited miles. Ive contacted Hyundai so-called customer care on now 5 different occasions. NONE of the people I have spoke with have ever contacted me back with resolution. The customer care line is a huge waste of time. No one there is capable of answering any question. They dont know their own manufacturers policy and procedures. It is appalling that Hyundai even claims them as customer care. Furthermore my 3-year-old vehicle should not have a roof that is corroding. Its super frustrating to be told that you cannot talk to anyone who can help. All I wanted was the time of day and someone to assist me with my concern. Instead I got the runaround for a month. A huge headache, super frustrated, no call back from anyone ever, and worst of all no answers. Do not buy any Hyundai product as they do not honor or even know their warranty policy. I will be heard on this concern as no one deserves to be treated like this.

I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.

Our new 2013 Sonata Hybrid is getting around 26 MPG, not the 37-40 MPG that was advertised. We purchased the vehicle summer of 2013. So far company is blaming it on the cold after 2 dealership visits. We understand that a few miles can fluctuate, but 11-14 is significant. We would appreciate a follow-up. Thank you.

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

Hyndai has trash vehicles and they don’t take ownership. One recall campaign 181 lead to my valve covers being bad but first I was told nothing could be repaired because my engine is bad. Corporate got involved Eric ** the worst did nothing just boss Jennifer just as bad. I called day after day and she refused to escalate to her boss. Corporate world is suppose to help them customers. Poor customer service get all the heat but Lazy corporate gets all the $$$. Bottom line they want me to pay $387. My car has been parked for 10 days and they owe me $400 plus for rental. I need the highest in command to reach out to me or I go to my local news and all social media. Enough is enough.

Hyundai Accent GLS is reliable and gets good gas mileage. Accelerates quickly and smoothly. Came with a 100k mile warranty. Smooth driving experience and right turning radius. Easy to maneuver. I like that it has bluetooth, CD player, ac, spacious for a car its size, power locks and windows and comfortable seating. But the bumper is very low and catches on parking spot barriers easily. Power lock should be on trunk too. Heated seats would be nice, as the Elantra has them.

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

Hyundai wont credit a months lease payment even though my vehicle is in for engine repairs for over a month and the clock is still ticking. I leased a 2012 Genesis R-spec. Around 12,000 miles, I started hearing intermittent engine knocking. When I took the car in for service, a service specialist said there is no issue and any engine issues would be covered by a warranty. 5,000 miles later, the engine knocking was happening all the time above 2,500 RPM or under acceleration or driving up a hill. When I took the car in for service, the service specialist said yes, this engine knocking. Five weeks later, Im still without my Genesis. Apparently, Hyundai doesnt know how to maintain a parts supply chain very well. Besides the engine problem, there are other design problems with the car: seats with very poor support that become very noticeable on a long drive; too much play in the steering wheel which at high speeds can be a bit dangerous since there can be an abrupt jerk of the wheel; and a transmission that doesnt always know when to shift. As a previous owner of Mercedes, BMW and Lexus, I will surely think twice about owning a Hyundai again.

Recently I relocated to Florida. I faxed a request for my title to be sent to the Florida tag agency on July 23. I called Hyundai on July 29 to check on the status. I was told to call back in a week as they were behind. I called back on August 5 and was told they have no receipt of my request. I verified the fax number and again faxed. On August 18 I checked to see if my request was being processed. I was told they were behind and only processing requests from august 1st. Currently I am not able to get Florida plates, I am paying insurance in two states. Customer service at HYUNDAI is poor at best. They need to have an undercover boss check out what the employees are doing. If I worked at that rate my boss would fire me. I am sure that HYUNDAI would find me quickly if I missed a payment. Due to this I would rate them low and will never purchase/lease from them again. My husband drives a Mercedes and my son a Toyota. They both received their titles within a week.

Hyundai claims to have Americas best warranty but if you read the fine print youll find out otherwise. Three of the five cars Ive owned as an adult have been Hyundai cars. I liked the warranty and the service, however I have never once with all the servicing Ive had on my cars had their warranty cover anything. Recently I had a transmission problem on my car and I found out that not only am I not covered for 100,000 miles or 10 years as they like to advertise, Im not even covered for 60,000 or 5 years. My car has about 56,000 miles on it and they are not covering anything at this point.Hyundai loves to advertise their amazing 100,000 or 10 year power train warranty, but that only applies to the original owner. The second someone else owns the car it drops down to almost half the mileage (60,000) or 5 years, whichever comes first. It wouldnt be as infuriating if they had not been so vocal about their warranty the whole time. They told me over and over again about the coverage and how great the warranty is. The second youre outside the life of the warranty though things will start falling apart. Its happened with every Hyundai Ive owned. This is the last Hyundai I will ever own.

I have a 2009 Santa Fe with 40,000 miles. While driving 8 hours in the rain on a road trip, the paint started flying off my hood and roof in huge chunks. I have never had an accident or a chip in the paint. The repair shop called to report they are having problems fixing the original paint loss because more keeps coming off. Now it looks like a complete new paint job will be required. Hyundai says the warranty is up at 35,000 miles for paint. The paint job is obviously defective from the factory; however my attempt to file a claim with Hyundai led nowhere. Picture is from before it went to the shop and more paint came off the roof, hood and doors.

I stumbled upon this website when reading about tires, and was surprised to see virtually every car company with such horrendous reviews. Then I realized its merely a sounding board for angry people with car troubles. I just wanted to share a little about my little 2013 Elantra GT. I bought it new, have done all maintenance in my garage, have used nothing but full synthetic oil and Hyundai brand parts (filters, etc to avoid warranty issues), and in return? Its been hands down the best car Ive ever owned. Nothing has failed in the first 3 years, 40,000 miles. No car Ive ever owned has accomplished that. It rides like its brand new, no squeaks, no rattles, no nothing. Comfortable as can be, averages 32 in the city, 36 on the highway. Ive owned many compacts in my life, none have come even close to this level of ride quality. Simply put, we love the car. Its our first Hyundai, and we would buy another in a heartbeat.And basically, this is merely a message to take everything you read online with a grain of salt. Including my review. Occasionally, youre going to get a car thats awful. I had one. 2012 Impala, kept it 9 months. It went back to the garage under warranty 11 times in those 9 months. Eventually, you just have to make a judgment call. Do you keep a car thats been nothing but problems? Or do you try something else. We now own a Hyundai and a Nissan and have been thrilled with them. Will I ever buy another Chevrolet? Sure! I just got a lemon. It happens. It totally stinks, but it happens.

I purchased a used 2009 Hyundai Accent last November (2014). I have had nothing but problems with this one car owner vehicle. It is a piece of work. I am responsible for paying over $10,000 for this vehicle, that doesnt even run. What can I do and what are my options? Someone has to help me. I am having a meltdown. Is there anyone out here that really cares and gives a damn?

Ive tried multiple times to use the Blue Link Guidance system on my 2015 Sonata, but 95% of the time it fails to give the correct address back, or it cant even find it. It will sit there saying something like connecting / searching and find nothing. Then it reverts back to say a destination. My wife says give it up, it never works and before I can even get it to the say a destination she has pulled it up on her cell phone with Google voice commands and Google maps. Ive sent several complaints to Hyundai, and nothing. Very disappointing. Unless something changes and soon I wouldnt suggest purchasing it.

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.

I purchased a used 2007 Hyundai Sonata in June of this year. Two weeks after I got it the engine blew. A rod went out the bottom of the engine, through the oil pan, and onto the freeway. This was a known problem and a major recall for the newer models. Since my car wasn’t included in the recall, even though it’s the same exact problem that has caused a major recall, Hyundai won’t do anything about it. So, let me understand this Hyundai... Because of your engineering incompetence and poor customer service I am now responsible for finding $4000 to replace the engine? If it wasn’t a known flaw I’d be happy to say I had some bad luck and that it was just too bad. But this makes me so upset to be treated like I did something wrong by expecting something to be done about their faulty product. I’m not asking for a brand new car, I just want my car fixed and even a used engine would be fine! I’m not asking for too much I don’t think. I have contacted Hyundai and their response was that it’s out of warranty so tough luck. Yeah, thanks Hyundai, never again!!

I have to say I WAS a huge Hyundai supporter. In fact, I referred a family member and a friend to buy one of your cars as well. I say WAS because my 2011 Sonatas engine blew and the dealership (Jim Ellis Hyundai - Atlanta, GA) cannot tell me why. They actually said it would cost $400+ if I wanted to know exactly what happened. They denied me warranty service and told me a new engine would cost $6,800 for a TWO (2) year old car. This is unbelievable to me from a company that stands on its warranties on their cars. I am sure Hyundai is aware that an unhappy customer will reach 10-20 times more potential new customers than a happy customer. I am at this time an UNHAPPY customer.

My wife hit a concrete light pole base. The body damage was about 2500 dollars but the air bag light came on and white powder was in the car which meant the airbag went off but did not deploy the bag. The insurance company said, You need an airbag and any parts needed to repair it right even though it did not deploy to help stop my wife from moving forward. The car is a 2004 Sonata GLS with 66,000 miles on it as of July 5, 2014 the day of the accident. Hyundai said it is out of warranty but I said this is a device that will only work during an accident. They basically said too bad. The cost was over $3000.00 to replace the bag, seat belt and all the bells and whistles that make the bag NOT DEPLOY. The car is a total loss because of the air bag cost and why would I want to install a new bag that may or may not deploy. Hyundai recalled other year air bags like 2003 and 2006 but my 2004 is not included yet I have read many complaints of non--deploying. Do not trust air bags as a safety item and it doesnt matter what car. Use the seat belt and pray, lol. My car is a total loss but a friend wants to buy it as it has 66,000 miles on it and I am anal when it comes to doing everything the dealer wants you to do and when to do it. I will not buy another Hyundai but I do wish it would have made the recall list so if you have this problem report it to NTSD (NATIONAL TRANS SAFETY PLACE NOT SURE OF THE ACRONYM). Thats all folks. Trust no one.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

I bought a brand new 2006 Hyundai Sonata. Regular oil changes were done. I had to take the car to the dealer early on because the ESC light kept coming on. They had to replace it due to a recall. Late last year, I had to take the car to the dealer again because the lights all kept dying at the same time. I read somewhere that it was a bad switch somewhere.About 3 months ago, I took my car back to the dealership because it was lurching at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that theres gunk in the motor, thats a sign of poor maintenance and it wouldnt be covered by the warranty.I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasnt covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was starved for oil.I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

I have experienced one of the lowest quality customer care and service from the customer service department of Hyundai USA. I have cases open with them for the past 4 months. I am following up with the customer service department every week, and I have received a very poor unresponsive service from this department. Do not recommend this car manufacturer if you care about (and expect to receive) quality customer care and service.

Since the purchase of 2006 Sonata, I have had to have seat belts, seat, sensors for air bags repaired due to air bag light staying on. This car has been repaired for air bag light six times under warranty and now will cost $325 for the same parts originally replaced. Average miles between repairs of air bag is less than 1 every 6,000. Once, there was less than 200 miles between fixes.Dealer states repair not covered under extended warranty. Awaiting call from Hyundai CS. If not covered, I will probably have to do without air bag system working because they obviously have a defective system and cost is too high to repair every 6,000 miles

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

I am completely disappointed with the condition in which the brand new Santro GLS was delivered to me by Express Hyundai Velachery, Chennai. I had to give the vehicle for service on day 1 of delivery. If this is the condition of your new vehicles, I can only Imagine what will happen to them after few months of usage. I now regret that I made a wrong choice going for Hyundai. Having spent 4.5 lakhs for a vehicle I am travelling back home by public transport, this is an insult that these guys can never compensate. I will address in all internet & online forums until I get a proper response. To those, Sales and Quality control VPs happily sleeping back home, please wake up!! You have a very dissatisfied customer who was sold with a defective piece of crap. Below are the issues and I have a copy of the Repair Order given to me by the service team.1. Wheel Alignment issue -Vehicle Pull Drift in LHS, 2. Issue in Engine - Engine Check Warning remaining On, 3. Interiors Malfunction - Front LHS window Switch in broken condition, 4.Tyre pressure issue, weak nozzle.Apart for the delivery issues, the below additional fittings were not given to me at the time of delivery (as promised by the Sales Agent, when I booked the Vehicle). 1.Parking Sensor not installed, 2.Window visor not installed, 3.Seat Cover Different from what was promised to me at the time of sale.Hope you can understand the reason for my frustration and feeling of insult, the car that you sold to me has issues in all departments, engine, wheels, interiors, seats, you name it and you can find a defect in it. I HATE HYUNDAI.

It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

I own a 2012 Hyundai Accent. It never has attained 40 MPG as advertised and stated on my car window sticker when purchased. A Class Action lawsuit was filed and reported settled in Feb 2013 and I am awaiting results. My experience with Hyundai has been the worst experience of any car company, and I am 61 years old. They are rude and arrogant. I will never own another Hyundai or Kia product... Ever!

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.

It seems like a minor problem but the lifters on the back of my 2006 Elantra Hatchback failed just after the warranty expired. To have these replaced at the dealer would cost about $200. I thought they would hold when fully extended but the other day the hatch smacked me on the back of the head when I was looking down into the back of the car.

In July, I brought in my car (barely 2 years old) because the seat was tearing. The dealer said I would have to wait for a company rep to look at it. I called in August and got the line that they would call me back. I just called in September and got the same well call back answer.

Hello, DONT BOTHER WITH THESE CROOKS, looking into my options for a court case as we speak. FIRST I bought my car in 2016. Everything was great in that aspect, my salesman Ron was very nice, friendly, down to earth and not fake. I left happy, I loved my car at the time. I went to the bank for a different reason, paperwork in hand because I was going into work right after that. One of the loan officers said, Hey you bought a new car. Congrats. You mind if I take a look at that paperwork, I said, Sure no problem.. Well well. Long story short she seen that they snuck in a $2000 warranty that I DID NOT agree too. We all know Hyundai has the best warranty around. 100,000 miles or 10 years which ever comes first. She also seen my rate was way too high. She fixed that as well. She also saved me almost $200 a month on my payment a year off the loan.Fast forward to today. I just got my title in. Ive paid off my car this year. Title says 3,229 miles on instead of 9 miles like it was when I bought it. Also says USED when it was brand new off the showroom floor. I have a picture of the odometer the day I bought it and left with it where it says 9 MILES!! not 3, 229 miles. I now do some research and see this is something they do all the time, sell people LOANERS and or RENTALS and say that they are brand new. Plop them on the showroom floor and screw over people right and left. Not me. Im not letting this go. NO way NO how! I work hard for my money and I will not be fooled by some car salesman prick in a Walmart suit. Thank god I took pictures of that odometer. Thank god!I called today and spoke to a DJ who actually said I looked up your paperwork and **. REALLY BRO? Ok. Tells me I knew I bought a loaner. I said, A what? You know a rental car? The hell I did. Joe and Ron never disclosed to me my car was a rental just like they didnt tell me about the extra warranty they threw in I didnt ask for.. Empire if your reading this... Ill be in touch...dont worry.

Power steering on Elantra pulls to one side. See other complaints online. This car problem should be recalled. It is a safety issue.

I purchased my 2005 Hyundai Tuscon new from the Kolar Hyundai dealership based primarily on the advertised warranty coverage of 10 years and 100,000 miles bumper-to-bumper as they advertised it (it’s still under a warranty plus program which I did have to pay for). Since then my Tuscon is in need of a bearing replacement on the left rear tire (it has seized). When I called the dealership, I was told they would not tow the vehicle or repair it without me covering all the costs. My warranty is currently at no cost to me for repairs or towing. I was told to call the Hyundai warranty number. The lady I spoke to informed me that if it was an American-made vehicle, it would be covered since bumper-to-bumper means that. But since it is a Hyundai and the rear wheels are not drive wheels, it is not covered after 60,000 miles. I asked her again why Hyundai is not honoring their advertised bumper-to-bumper warranty. Again, I was told it is because Hyundai is not an American-made vehicle (assuming she meant a vehicle made by Ford or other American vehicle corporations). I am now forced to incur all costs for repairs since Hyundais trickery (erroneous advertising) has forced me to, especially in a tough economy.

I brought my 2008 Sonata in 2009 from Carmax in MD, one previous owner and low mileage. When I took it to my mechanic (Sams Auto Repair), they say it was a cam sensor problem then said it was 2 quarts low on oil. The engine light came back on after driving 10 miles and noise got worse, so I towed it to a Hyundai dealership. They said that the engine had noise from the bottom and top due to it not getting enough oil. They will charge me $5,500 for a rebuilt engine and install it. They said that the possibility of a defective engine was moot because I didnt have documented receipts for my oil changes.

I sent my payment on the 24th of Nov, and it was due in the 22nd, I receive a late charges of $55.04, called customer service to waive. They refused strongly, they are rude, unprofessional and nasty... Im leasing an 2016 Equus, will never lease from them again. I left Lexus for Hyundai, that was the stupidest mistake I ever made, will make sure all the people I know will not lease from those people.

2013 Hyundai Veloster: I felt compelled to submit this review because of a recent experience Ive had with the brand that has left a bad taste in my mouth, and in the interest of transparency, should be shared so this doesnt happen to another consumer. In 2012 my parents were looking to buy me a car as a graduation gift (in cash), and we looked at Volkswagen, Hyundai, Jeep, Ford. At the time Hyundai was heavily marketing the 10-year warranty, so we decided to look into purchasing a Hyundai, as this was a major differentiator and benefit from the other brands.My parents ended up working w/ a local dealer in Maryland, who helped locate and purchase an Veloster for me. The entire time, the dealer was aware that the car was being purchased for me. Since it was a gift, I was not at the dealer at the time of sale, and my mother put her name on the title (this is an important detail for later). It was never stipulated that only having her name (and not mine) could be a potential issue, as she was NOT purchasing the car for herself.Flash forward 6 years and I move to the west coast. Right after moving my car, I get it registered in California and transfer the title from my mother so I can pay my own insurance. Dec17 at 55k miles Im hearing a horrendous screech coming out of my wheels, and I find out its a defective wheel bearing (should last 100k). At the dealer they dont mention that this would be covered under my 10-year warranty, because my warranty expired at 50k. This sets off major red flags, as the front wheel bearings are part of drive train, and should be covered under the 10-year/100k mile warranty - I know something isnt right.I call corporate (1st time) and find out that the warranty on my car was just invalidated when I transferred the title, because I moved the car title under my name i/o leaving it under my mothers, which immediately invalidated the 10 year warranty (Ive had this car for 6 years/55k miles). This is a major stipulation that was not presented at the dealer when the car was being sold to my parents (this car was purchased solely for that warranty), so I call the dealer to discuss this issue as it originated w/ them, and they refer me back to corporate. I call corporate again (2nd time) and end up talking to a customer rep who was incredibly condescending and rude, challenging why I would be questioning my warranty (because my car is having issues that should be covered), etc., and was just generally nasty the entire time.I finally ask to talk to his manager, who he says will call within 24-48 hours - wont give me a name or a time (no one ever calls - I hope this conversation was recorded). I call the dealer (2nd time) and explain that corporate is not at all standing behind this, and that the dealer needs to get involved since their salespeople sold the car, and theyre the originators of this issues. Long-short, theyre doing their best to defer and stay uninvolved, saying that theyre not responsible for anything at the time of sale involving warranty. In a situation like this, a brand that stands behind what they market, and a brand that supports and values their customers would simply HONOR THE TERMS the car was marketed and sold as, and move on. Instead, what Ive found is a brand that seizes on the opportunity to shirk away from what was promised at first opportunity, both at corporate as well as at the dealer.I hadnt had an issue with Hyundai before this, but this entire experience has left a terrible mark on the brand for me. In a lifetime youll buy on average 5 cars, and I can confidently say it will never be a Hyundai again, and I recommend no one else does. Dont be duped by the marketing of a 10-year warranty - it sounds too good to be true, and it is. I regret not buying the Jeep.