I have a 2003 Kia Spectra, and even after several repairs to fix the problem, it still cuts off or wont start. I am tired of putting money into this car with no results. I paid for this car with blood and sweat, and sometimes tears. A total problem!

Have a problem with the radio and uvo on my 2012 Sorento. Have 36,000 miles on it and they said, it is no longer covered under warranty. Not even the extended warranty I purchased, at the time I purchased vehicle. Man was I ripped off. Be careful when and if you purchase a Kia! For myself, its the last Kia I will ever own, and this latest incident has motivated me to get rid of this asap.

I bought a 2012 Hyundai Sonota from them. They told me they just got the car in and went through it thoroughly. Two weeks later the motor seized up! Come to find out the motor was a junkyard motor!! Of course they claim to not know this but if they went through it then how did they not know? Lies!! So I went back and they said all they could do is charge me $3000 for a new motor (which they said was a deal but Hyundai only wanted $2500). Lies!! Or give the car back and they keep my down payment and first payment!! WHAT!! Sales manager was a complete jerk!! Told me they keep the down payment to cover their costs because I blew up the motor in his car!! You sell me a junk car for $8000 and I should cover what they lost! Wow!! If I could give less than 1 star I would.

I had to have my whole dashboard replaced at 62000 miles because it was defective. Now, my dashboard is doing the same thing. I was told that because my warranty was expired, the defective dashboard could not be replaced. The airbag that is in this car is part of the dashboard. What happens if the airbag deploys while my 12-year old is sitting in the front seat? I called the consumer line and was told that I basically was on my own.

07 Sorento - I have had my car to Kia service shops many times complaining about engine noises. The first at 7700 miles. Of course they couldnt find anything so it went back again and again. Its now in the shop 2000 miles away from my warranty being out and it needs a new motor. Now Im being told that Kia will not cover it due to insufficient service records. I have all the records, just some of the oil change receipts, dont have mileage written on them so they wont accept those. However its ok for us to have receipts from Wal-Mart where we bought oil and filter and changed ourselves, no mileage written on it but that ones ok. Theyll accept it. I spoke with someone from Kia before submitting my claim to them and she told me as long as I had some of the records that should be fine. What a joke. I think they need to start honoring their warranties or maybe make your cars right the first time.

I have a 2005 Kia Sorento. I paid it off April 2013. I have had nothing but problems out of this car since then. There is all kind of noise from the engine and front of the car and back of the car. I spent $400 getting it fixed about a month ago. A week later it was messed up again and I havent driven it since.

I purchased a Kia 2004 Sorento from a local Kia dealer. About 2 years before the warranty was up (I bought it used from them and they only gave me the remaining 1st 5 year warranty), the car started making loud noises from the transmission/transfer case area. Then, while driving on the highway, the wheel basically locked up. I contacted the dealer, took it in, and they replaced a few parts but did not find out what was actually going on. After getting the car back, about 2 weeks later, it started again so I took it in again to them. They changed the oil in the front and told me to drive some more. Then 30 days before my warranty was up, it acted up again, and I took it in and they did nothing but check the oil again. So, almost 2 months later (30 days give or take after the warranty was up), my transfer case went out. I blew a seal and almost totally destroyed it. I took it back to Kia in Liberty Lake, WA and they told me that they would not cover it because it was not the main reason I kept bringing it in for. After researching, I found that this seemed to be a known issue with them and if their shop would have taken the time to check everything, they could have saved all those visits and unnecessary repairs. So, they wanted just under $5,000 to replace the transfer case. Well, I owed only $8,000, so to me, this was not right. I had to search around for a used transfer case because I had Torque on Demand version which was very hard to locate. I found a used one and had it replaced and only after 1 year later, the same exact thing occurred. Now that Ive had this car for a while and it is older, I have found so many people with the same issue but Kia refuses to do anything. You cannot tell me they do not know that this is a major issue. When the first time the wheel locked up, I was in major traffic and on the 2nd time, I was still in traffic but was lucky no one was behind me. I do not understand why/how KIA is not being made to replace these. Oh, and the manager at the service center put in his system that I refused service so that kept me from getting help from the dealer or corporation. Wow! Yes, I refused service on a lemon car.

Kia Rio has a rip under the passenger seat where the handle is located to move the seat. Kia calls this a beneficial feature. I call this a defect as it was not listed in the features of my car, was hidden from me, has already separated so food, liquids, bugs, whatever, can get underneath the carpet. After only three weeks, it has separated. The truth is they cheap-ed out and didnt cover it with the same protective plate they put on the Sorento and higher end models and refuse to fix it. Instead of putting a plastic plate on the Rio to protect the carpet, which has already separated and frayed, they chose to spend the money for that feature on a Sirius button that I can pay extra for. It is defective and I dont recommend purchasing a Rio. Only three weeks and already a defect! Unacceptable!

I bought a new 2012 Kia Sorento V6 a few months ago. The next morning at start up, the engine was very noisy. I found that when it sat for about an hour, the timing chain raps for about 5-10 seconds, very loud. I brought it back. They said they cant do anything, its normal. Well, thats just not true. No engine raps are normal. I contacted Kia company, went back and forth. Finally, I got a letter from them and they told me, too bad, feel free to sue us; we will not fix the engine.

My Kia (2011 Sedona) less than 5 years old and less than 4000 kilometres over warranty. Rear oil seal leaking out of control. All my previous repair were done at a Kia dealership. Kia Canada and my Kia dealership more or less said I was screw and on my own. Will never buy another Kia again. My mission is to tell as many people as I can not to buy a Kia.

The 2011 Kia Forte ran great for 50K miles. Then, I guess I hit a rock - thats what the dealer told me - that apparently damaged the transmission fluid line underneath the car. They fixed it and told me the transmission was fine. So 1,250 miles later, the tranny locks up in 4th gear. Now, Kia is telling me that I should call my insurance company to take care of this. I told them, “No way. You guys told me it was fine. Now, you want to backtrack and blame the so-called accident.” Now, they’re saying if their metal in the bottom of the filter, then its on me. I dont think so.

My 2010 Kia started running rough. Autozone pulled P011 code, Engine quit running. Stranded on highway. Engine blown at 108k miles. Ill never buy another kia. I meticulously changed oil every 3k miles.

I bought a 2011 Kia Optima. Loved my car. One day motor locked up. I took to a dealership because I had the recall letter on the motor. As I was dealing with Kia the dealership had car towed. I never received a letter and when I called to check on the car they told me it was towed but dont remember who towed the car. When I finally found my car it had done gained storage of 10,000.00. Are you ** serious? Now I am out a vehicle. Kia sucks and I swear I will never deal with them again and will talk anyone out of buying a vehicle from them.

I am writing in reference to the safety of my children. I am a single mother of two (one having a disability). I have purchased my second Kia in the past three years. I love my Kia Soul. I have only had this car a year and five months. I am very saddened to know that my motor is causing my car to burn oil so frequent that I am having to add up to a quart a week to make sure that my engine does not lock up on me. I am so upset knowing that as a single mother, I just cannot afford to buy an engine, a motor, nor can I afford to get one fixed. I use my car on a daily basis to transport my children, and for my job. I am planning a move across the country in June and I just do not know what I am going to do. Is there anyway someone from Consumer Affairs can help me get this fixed. My warranty is out because I am over 100,000 miles. I bought an extended warranty upon purchasing the used vehicle. I am aware there are recalls happening with Kia and would like to know if my car qualifies. I am taking a risk everyday on putting my children in that car. I was so upset when I spoke with someone in Consumer Affairs and the only response they gave me was that I better try and hire a lawyer! Please I am begging for someone to help me. After my family and I have been valued customers for years and have purchased a total of seven cars out of the East Tennessee lot, I know that there is something that you all can do. Please help!!!!

I have a 2014 KIA Sorento. I purchased this vehicle with the 100,000 mile/10-year warranty extension. My Sorento started having SiriusXM Radio reception problems around July/August of 2015. It would sporadically lose the signal and a NO SIGNAL indication would appear on the radio display. These signal losses occur no matter where I drive my car. I showed King KIA of Gaithersburg some of the many pictures I took of the radio front panel when the failures occurred. King KIA tried to fix the problem several times between December of 2015 and June of 2016 without success. King KIA then requested assistance from regional technical assistance. KIA Motors sent Field Technical Service (FTS) representatives to King KIA to check out my vehicle and the SiriusXM radio issue. The FTS technicians test drove the vehicle for 15 minutes, reproduced the problem, and then stated that this is normal operation from signal being blocked.When I realized King KIA might not have the expertise to fix the problem, I called SiriusXM Customer Service for help and forwarded more radio-failure pictures to them. Sirius Customer Service stated that the problem was probably the antenna or the Sirius Radio itself. After several calls and emails with Sirius Customer Service, they elevated the issue to their Technical Department. The SiriusXM Senior Director of Repeater Operations, Mr. Russell **, called me to discuss the problems that I was having with my SiriusXM radio and to offer his assistance. He said his office is located in DC and is near the route I travel to work at the Washington Navy Yard, in D.C. He stated that none of his employees, most of whom have SiriusXM radios, have experienced this problem, and some of them drive a similar route that I drive from Germantown. The director also sent me an email stating that the SiriusXM technical team had tested the route that I drive from Germantown, Maryland to the Washington Navy Yard and found no reception problems, signal outages or interferences. I contacted KIA Consumer Affairs and forwarded more pictures and asked for the KIA final report. Ms. Britney ** of this office stated that KIA would not send the final report without a request from a Lawyer. At this point I decided that I would obtain legal help, so I retained the Law Offices of Karpel, Link & Caporaletti, of Rockville, Maryland through my legal assistance plan offered by my employer, BAE Systems. With legal help it appeared that KIA Motors was willing to consider the Lemon Law and asked What is your clients demand? My lawyer replied that I wanted them to fix the radio issue or replace the vehicle with one with a working SiriusXM radio. My lawyer asked that KIA Motors provide the KIA final report that they would not provide directly to me. Not long after that KIA Motors stated that the issue was elevated to upper management, who determined that compensation would being denied at this time. They still did not forward the KIA final report. KIA Motors last email to my lawyer stated that they feel this is normal operating based on the area that I live. This email also referenced the very first invoice from King KIA of Gaithersburg (Ro# **) of 12 December 2015. This was the first time the mechanics had looked at my vehicle concerning the SiriusXM radio issue, where they found (incorrectly) that the signal fades only on 2 stations. The final email from KIA Motors also stated my radio performance is normal based on reception from the different radio stations. KIA motors forwarded pages from an Owners Manual that explains the process of AM & FM (not satellite) radio reception. Note that my vehicle does not experience any problems with the AM & FM station, only the satellite stations. It appears that KIA Motors has ignored all of the evidence that my lawyer and I have provided. I feel that KIA Motors has not read the emails or examined the photos I had provided, or they believe the little guy will eventually go away.The following is some of the evidence that we have provided to KIA Motors. 1) The signal does not fade, it is completely lost with a NO SIGNAL or WEAK indication on the radio front panel as we have proven with the many photos. Note that I have over 200 similar pictures saved on my iPhone if needed for proof of times and locations of the signal loses. 2) The signal is not lost on only 2 stations. It is lost on every satellite station I listen to and everywhere I drive as shown in the photos. 3) SiriusXM radio is not operating normally in my vehicle since it does not happen in other vehicles. For example, it doesnt happen in my car pool members two cars, who has provided a written statement. It didnt happen in the 3 or 4 different KIA loaner vehicles I used when my vehicle was in the shop at King KIA. And, it has not been reported as an issue by any of the many employees at the SiriusXM offices in DC with SiriusXM radios in their cars.4) This SiriusXM radio signal loss is not due to the area I live or drive, and is not being blocked or interfered with. This is based on emails I have received from SiriusXM Customer Service, and from the SiriusXM Senior Director of Repeater Operations and was forwarded to KIA Motors via my lawyer. 5) The King KIA service manager, Mr. Bill **, believes there is an issue with my SiriusXM radio reception, but is unwilling to say it is due to either the equipment or the installation in my vehicle, since his service department has tried everything they know of to fix the problem.After the last KIA Motors communication with my lawyer, my lawyer has declined to support my case any longer, and suggested that I file my complaint with the Better Business Bureau and/or Montgomery County Consumer Affairs. My suspicion of this terminated legal service is that the legal service offered through my company doesnt pay the lawyers their normal fees, and they consider my case not worthy of their efforts.

Water Spots on a 2012 kia sportage - If anyone out there has an issue like this, please contact me. I would certainly like to know what to do about this.

Kia Lindenhurst NY ripoff artists refuse to return deposit.

I purchased a new 2011 Sorento against my better judgment, knowing a first year production is always problem prone. But I have had purchased many Hyundais in the past, and was used to great service, and knowing its the same company, I expected the same quality (WRONG). Coleman Kia in Ewing NJ has the most lying area manager and service department in the nation. They charge repairs to Kia, that they never repair, or even look at. Case at point: Ive had a bad door rattle in the passenger side door since purchase. Ive had the vehicle in for service for 5 times and the repair was charged but never done. The last time, I placed tape under the door to know rather, or not the door panel was opened. And guess what the service manager stated? The door was repaired but the tape was never touched. Enough said. Never, ever, again, would I ever purchase another Kia. My door still annoying like a rattle snake. But how does Kia allow itself to be continued to be ripped off. I would like to still have my door repaired, only 40,000 miles.

Why is the front passenger seat in a Kia Sorento about 4 or 5 inches lower than the driver seat? Granted it is a stationary seat but it feels like you have shrunk 4 or 5 inches when you sit in it compared to the driver seat? Also can this be changed???? Also the engineers who stopped putting the turbo charged engines in the Sorento and the 3rd row seat as a must have was not thinking clearly!!! Gerald **. Owner.

2011 Kia Soul, all warranty work completed at local dealership. Key fobs quit working, couldnt lock the hatch with the manual key. 58,000 miles still under warranty. Took to dealer to have key fobs reprogrammed. Was told it was a fuse block that was not covered under warranty at a cost of $50.00. I said go ahead, do the repairs. Called me back, wasnt fuse block. They called Kia for technical support and whatever Kia techs told them burnt up the computer in car. They have had it for 2 weeks. Car still wont start. At least it started with the manual key when I took it in. NEVER BUY A KIA, read these reviews. Have a 2011 Kia wont start for sale. Still owe about 5k on it. Sounds like its going to be a parts car.

I think we have seen enough of the Kia girl. She was cute at the beginning, but enough is enough. She has a Billy Mays irritating voice. She still is cute but lets scale back on the advertisements or get another spokesperson.

I purchased one of the first 2011 Sorento vehicles. It has the worst ride an SUV could have. It is so rough that it is hard to keep it on the road when I drive it. They upgraded the shocks in the 4th quarter on all the newer Sorento. They tell me they have no plans of upgrading the old ones. This is not right! They know that there is a problem if they updated the new ones. They need to take care of their customers.

My girlfriend has a 2012 KIA Sorento. After 40000 miles the engine seized. We brought it to the dealer and they asked for service records. When we provided them they still would not honor the warranty. They said it could be improper maintenance and said we had to prove it was their fault. (Since we had gone to Firestone and a few other places for oil changes, they can now say it was their fault not KIAs and we would then have to fight a different vendor to replace the engine.)I was initially too shocked to be angry, but when they said we could pay them to take apart the motor to prove fault, I spoke to another mechanic who has dealt with this before. He said they are not likely to find anything that will prove anything either way and we will just be out an additional 500 dollars. I am now taking the only recourse I have without money for a lawyer. I am telling every outlet I can find to go with a different company. This feels like fraud to me. We did what was asked of us in the handbook and they just dont want to honor their warranty. It never says anywhere that if you dont use KIA for everything, you might as well write off your warranty. So now we are stuck without a car and with a probable 5K cost facing us because we did the right thing.It is not honest or fair that a car from 2012 with 40K miles has a dead engine. There are plenty of reviews about this type of thing on the internet. I recommend you look long and hard before falling for the same trick we did. We probably wont have a choice since there are still 3 years on the note so we cant really do anything but let them bully us. Please consider any other car before KIA. #dontbuyKIA #KIA

I have a 2008 Kia this is the 2nd Time this happened. When you fill up the car, it brakes down and cuts off. It is about $700 bill . Please help.

Leased a Kia Sorento early 2016 brand new. No problems that I noticed other than the engine oil got dirty and more dirty every time it was changed. Shortly after my oil was changed the last time, the engine started making a clicking noise then it all of a sudden blew. Dark smoke came out the exhaust. The car cut back on long enough to get home then it didnt cut back on. Had Kia tow it to get maintenance only to have the warranty company refused to pay for repairs. Was told that there was sludge in the engine and was asked to provide service receipts, which I did. I am not a rich person to just pull 5000 dollars out of my pocket and pay for a repair especially if I am not at fault. I told Kia to take the car as a voluntary repossession. No word since. Im completely disgusted and now Im sure my credit is screwed. Something needs to be done.

On 3/21/2014, I purchased a new kia cadenza. Two weeks after purchasing my 2014 kia cadenza, I noticed defect in the paint. I contacted Gossett Motor Cars, where I purchased my new kia. They contacted the corporate office. They buffed my new kia twice, and that was not successful. They then decided to want to paint only half of the car. With purchasing my 2014 kia brand new, I didnt think it was necessary to only paint half the car because this will affect my resale value, and Im totally dissatisfied!

Kia has a great warranty. I am 6 ft 4 in tall and can wear a hat while driving it. It is not great on comfort, but for the price is one great value; I think it is the best car for those who need dependable transportation for a value. Retired folks, because it is easy to get into and back out of. Most cars you either slide down into them or climb up to get in.

The check engine came on, so I took to it Kia/Carson on Thursday. I was advised on Friday that the catalytic converter is bad. Needed my service records in order to see if they will cover. The car has only 66,474 miles and should be covered under Federal Emissions Warranty. When I called to confirm what code was coming up, they advised P0430. It is now the following Wednesday and are denying because I cannot provide further service records. Now, they are telling me that other codes came up which I believe they are reading those same codes that was on my last service record provided only 2,000 miles earlier. My husband went into the dealer to talk to the service manager and he decided not to get off his phone call and come out of his office to meet and discuss. He has still not returned our calls. This is not the first issue I have had with my car. I will never buy a Kia again, nor should anyone else. They do not stand behind their product and are not consumer friendly. I’m a very dissatisfied consumer.

I have a 2012 Kia Rio that I bought one year ago. There is 52 thousand miles.. I love the car, drives good and gets good gas mileage.. A couple weeks ago I had a terrible burning smell after letting car warm up.. Couldnt find anything wrong.. A few days after radio would not keep stations programmed. Went to work one day radio was fine.. Went to lunch radio did not work. Kia said nothing they could do warranty was up.. I thought when I purchased car the 100 thousand mile warranty was on the whole car. Now I have to buy a new radio as the one in the car burned out. They said well its electronics.. Have never in all the years I have had a car the radio burns out. Kia does not stand by warranty as they say when you purchase car. Will never buy a Kia again.

Commercial: I am angry with the pornographic commercials Kia is playing and will never buy a vehicle from them because of their ad.

I have only had my car for about 4 year and a couple months. I keep up with maintenance and everything. Recently, my car has been shaking, stalling and the wheel drifts to the right. It has got to the point where I do not even wanna drive this car. I brought my car to Kia and they quoted me $150 for something that needs to be replaced and told me that my tires are causing the wheel to act like it does. I still have a warranty for the car and they did not fix or replace anything. There are more problems to this car that I am not aware of. I was looking to keep this car for another two years, but looks like now I am going to have to trade it in. I a bit disappointed with Kia, I did not think I would run into so many problems so soon in the game.

Engine went out in my 2017 Kia Sorento. Kia will not honor warranty stating lack of maintenance because we cannot produce 2/5 oil change records they are asking for. Absolutely ridiculous that a car with 40,000 miles and regular mainline should have a failed engine.

I purchased the 2018 Kia Sorento EX 3.3L AWD new in January 2018. I currently have 23k miles on the vehicle now. This vehicle has been one of the best vehicles Ive ever owned, and Ive owned a lot of cars. The AWD system works great, handling is great, power is there when you need it and its comfortable. Every vehicle has its cons, but I find it difficult to find one with the Sorento. I know a few other people who own a Sorento and couldnt be happier with the purchase.The interior has a great feel and well put together, unlike a lot of new vehicles and their cheap composite plastic. The lines are almost seamless. The warranty (10yr/100k) seems great until you read the fine print. A lot of components are dropped off the warranty at certain mileage intervals along the way to the 100k benchmark. I did pay for the better warranty which covers all components to 100k miles, but even then other companies have warranties only going out to 24k to 36k miles, which is convenient to drop the vehicles warranty the moment it leaves new car status.I would recommend this vehicle to anyone thats considering purchasing an mid size SUV. For what you pay its the best bang for the buck. There is a transmission software update available. I brought the vehicle back in at 5600 miles to have it completed. KIA sent a $50 Visa prepaid debit card in the mail due to the inconvenience. Ive never received anything from any other manufacturer for an inconvenience.

I purchased a Kia Rio 2011 in August 2012 from Courtesy Ford of Rome. The hubcaps was making a flapping noise when the weather changes. Water leaking in the backseat when it rains, and water leaking in the trunk starting on November 4. Went back and forth to Terry Reid, 25 miles away from Rome. I took it four to five times to see them before it was fixed in February of 2013. The airbag light came on. I had to go to Terry Reid for them to check it. The part was ordered and fixed a month later. Two weeks ago the engine light came on and the car started to put along. Now the car powers down like it is cutting off. I feel like I got a lemon and I plan on sending it back to the people who financed it. Im not paying $352 a month for a car that is not reliable and a waste of my hardworking money. I shouldnt be having all these problems with this car. I havent had it for one year yet and everything started three months after I got it.

I have a 2011 Kia Sorento that acts like it’s not getting fuel or not changing gears. I took it into the dealership for this and they changed something in the shifter. For a few weeks it seemed fixed. When it began to act up again I called dealership and was told that I had brought my car in for a different reason and now that my warranty was up I would be required to pay for any service that I had done. I was asked what kind of light was coming on when the car acts up. I told them that no light comes on. Then I was pretty much told that I was stupid. If my car is doing like I was saying then there had to be a light on. My car just gets worse and worse. Sometimes it’s going along fine and then the rpm jumps to 5 or 6 and the car acts like its down shifting and doesn’t want to go. Then the rpm will drop below 1. Sometimes when you take off from a stop sign or traffic light it shifts really hard and makes a clunking noise like the transmission is going to fall to the ground. I too like a lot of others, chose the Kia for the great warranty, but when the dealership is always saying there’s nothing wrong that makes the warranty useless. Just because I’m female doesnt mean I’m stupid. And I dont like being treated that way.

I have a 2011 Kia Sorento with 82,000 miles that I have just been told has a bad rack and pinion. I have been told by 3 mechanics at various places that there have been multiple bulletins out about this issue with the rack and pinion with KIA Sorentos yet KIA will not cover the issue or have a recall! I think it is time to get the news media involved. There is something wrong with this!!!!!

My 2013 KIA Souls clutch blew up at 11,000 miles after purchase. KIAs service department located at Temecula, CA said the warranty does not cover the Clutch because it is a worn item. So I paid the $1,544 for a new one. The replacement clutch grinds in first gear after just 2,000 miles. A friend, who happens to be a top notch auto mechanic, said it has a bad release or throw-out bearing. I can get by with this problem if I use unorthodox methods for shifting in/out of first gear. A mechanic for KIA said the clutches were built to last for 40,000 miles prior to recommended replacement.I contacted the Lawfirm McCuneWright, LLP and they may be interested in a class action lawsuit. They have sued and won huge lawsuits against Hyundia/KIA in the past. I noted there were 1,360 complaints against the clutch, alone (from forums, blogs). Forcing Hyundia/KIA to recall all KIAs/Hyundias from 2010 to 2015 and refunding the clients money would bankrupt them. I have a legal career of approximately 35 years. Hope my experience helps somebody.

I bought my 2014 Kia Soul Plus brand new. It only had 5k miles on it when I purchase it. I have had nothing but issues with the gas mileage for this vehicle and have complained to the car dealership that I bought the car from several times. It had gotten so bad in fact that at one point, everytime I filled the tank I took pictures of the on dash information and wrote the mileage on my gas receipts to prove to Kia that this is in fact a problem. The estimated gas mileage for this car is supposed to be around 23 miles to the gallon in the city. I am lucky if I am getting 15 mpg.Point in case I filled the car completely up on Monday. Went 100 miles in the car and had to fill it up again the next day! Now I dont mean it was sitting at a half or a 1/4 when I had to refill, I mean the gas light was on. There was 5 lines across the dash that displays the gas average. I took it into Kia this morning only to be told there is nothing wrong with it, just as they have told me for the past 5 months of owning this car.This is an on going problem for sure. The range on the gas meter will read a different amount each time it is filled. One moment it may say that I have 283 miles until empty, then the next fill up it will tell me I have 227 miles to empty. I am not sure what is going on here and KIA will not allow me to take it to another mechanic shop. If I do they say they will void all of my warranties that I purchased. So I am stuck with a gas guzzling lemon. What do I do?

This car gave​ me a very good service. Never had a problem with the motor or transmission. Also, its very economic on gas and responded very well at the road.

Purchased a new Kia Soul 2010 in Antigonish, NS. Fantastic dealership there. We wanted the burner model, but they only came in one color, so they custom made a green model as a burner for us. Moved to Charlottetown, PE and it all went downhill. The gas mileage was horrendous in the car, about 15L/100km. Took it to the dealership and they told us the following. The air filter needs to be replaced. All the fuel lines are good. The mechanic however did not check the plugs because he would have to take the engine cover off. They wanted to charge us quite a bit of money to proceed from there. I declined, I can replace an air filter myself. Purchased and ready to install. I then notice my engine cover is missing. Two bright and shiny holes where the 2 10 mm screws would hold it in place twinkling in the sunlight. Whaaaaaaat? Note: for the record, I know it did not come with one factory installed, it was aftermarket.So I call Kia up and ask where my engine cover is. They say I didnt have one. Wait for it! But.. You told me that YOU DID NOT CHECK THE PLUGS because of the engine cover. So whats the deal? Where is my cover? I even provided a picture of it to them. They said they did not have it. Grr.... So I then asked, if I never had one (I did) why would I be told you did not check the plug because of it, which is absurd because 2 10 mm screws take approximately 45 seconds to remove. The service manager told me repeatedly that my car never came with one and he doesnt know why they would tell me that. I lodged a complaint with Kia directly and all they would say is that they were aware of the incident. No apology, no offer to replace my cover.Skip ahead 1 year, car taken in for inspection. Was told the rear rotors needed replacement, they wanted 400$ to replace them. I said no, I can replace them myself. I pulled the wheels off and the rotors were fine, no scarring. I had already purchased new ones so I put them on, changed the brake pads and took the car back. They checked the car and now the front ones needed replacing. I said the hell and I took the car to a brake specialist where he will turn bad rotors on a lathe to fix them. NO ISSUES FOUND WITH THE ROTORS.I took the car back to the dealership and told them who I had check them. They then said oh, yeah they are fine, but your tires need to be replaced. I told them to put the passed inspection sticker on the car, the tires have the appropriate thread on them and that they need to stop the ** with fake issues. They put the sticker on the car. So as it stands now, I am out $80 for the after market engine cover and $100 on rear rotors I did not need. Thank you Kia Charlottetown, I think I will buy anything but Kia next time. So in the end, I am out an $80 after market cover.

Returning home from Military School my Kia Niro broke down. Waited 5 hours in 6 degree weather to get my car towed on a Sunday. Closest Kia Dealer closed and no car rentals close. They offered no option. I Ubered to the airport. Got a rental to finish the remaining 7 hours of a 13 hour trip. Exhausted. Hungry. Once home began the work of what’s wrong with my car, getting the rental paid and how do I get it back. It took TWO MONTHS to get my car back. The diagnosis? Manufacturer error and no specific reasoning why my car suffered a break down no one could figure out until a technician was finally sent out to take a look. Couldn’t figure it out so just did a ‘hard reset’ and then it was fixed. No idea what the problem was though AND THEN it had physical body damage and before I drove it off the lot, called Mr. Charles ** (case representative) to figure out how to rectify this. Said there’s nothing he can do. His job is to reunite me with the car not the quality of service done on the vehicle. I am abhorred with how I’ve been treated every step of the way. The reliability of KIA CONSUMER OVERALL is not even worth 1 star. My car is not reliable and neither is Kia’s customer service. Save yourself the two months of heartache I just went through and hundreds of dollars out of pocket I won’t be reimbursed.

Kia Sorento - My family and I have almost died numerous times due to gas flow being shut off to engine... nothing like switching lanes on interstate and all power just gone in three lanes of heavy traffic. Had problem fixed $2600 for a sensor. Less than a year later starts cutting power again. Dealership tells us there is nothing wrong and now here we are, thank God, the semis missed us. Back at dealership for same part... Thanks, Kia.

After going over all the terms and conditions of the sales price and trade in which was written on scrap paper, I went into the room to sign all the papers that were ready to sign in which I did, only to find out mostly everything was changed. Thankfully, my mother was present and what we were told was not what the contract said. They increased the sales price instead of giving me the ext warranty they charged me. They also added a second warranty of $2,000 and the total warranty charged was $3,795.00. Right after signing, the sales person came in and folded all the papers so I could not even look them over.

I purchased new First Edition Kia EV6. The first editions came with a free home charger. Unfortunately, it was not with car when I drove it off the lot and the dealership had no clue on how to get it or even what the process was. I have contacted Kia corporate twice with no help and even contacted the company that is supposed to ship it with no help. No one at the dealership or at Kia has any definitive info on this program. Buyers of the EV 6 are left with being able to charge their cars at home. It’s an egregious process and someone at Kia needs to step up and give customers valid information.

I have a 2009 Kia Rio with only 55,000 miles on it. For the last month and a half, it has been revving when only going at a speed of 60. Its already at 4 RPM and if I try and accelerate, the RPM increase. I had a transmission flush several weeks back to see if the problem would go away, but it did not. I took my car to a Kia dealer and can you believe they said that there is nothing wrong with my vehicle when there clearly is? I still am having the issue of the engine revving, pulls and does not want to accelerate at times. Anyhow, just wanted to get this out there and will be trading in this vehicle that should not even be on the road or exist.

Theres a reason Kia and Hyundai have a bad rep around the auto world, and reliability is a pretty good contributor to that image. Bought a 2010 Sorento, not even 9 years old and at 60k miles suffered catastrophic engine failure. At first, engine stalled due to faulty MAF sensor, managed to bring the car back home in limp mode around 3 miles. Replaced it, started it up and after around a minute car starts shaking violently and oil spills out all over the floor. Lifted the engine to see if there was anything that could be a done and a piston had completely destroyed 2 cylinders. Called Kia about this and would cost more to repair than the cars worth. Had a very similar experience with a 2006 Optima, however bought that car used at 70k miles so it wasnt as big of a loss. I guess Im the idiot for thinking Kia/Hyundai reliability would have changed in that 4 year gap. If you want a car to at least 100k miles, stay as far away as humanly possible from these brands.

I am writing this letter to notify KIA Motors Finance, that I had to pay $ 4435.11 on November 24, 2019 to Nov 29, 2019 with Enterprise Rental Car under vehicle# KY351854. Also rented a car rental with Enterprise today 12/9/2019. Since the 15th of November 2019, I been calling the Hyundai Leasing company to send me my title and still no answers or documents. The company tells me that they have not received the title from Hazlet DMV since 9/2019. However, when I called Hazlet DMV, they stated that they sent it back on 10/23/2019. I went to DMV in Hazlet and they gave me 2 forms to faxed to the Title Company on 11/25/2019, and Hazlet DMV, has yet to receive any title documents.I have 2 Kia vehicles that I am leasing thru your company. I had to return my NY Plates this month. I even asked for a power of attorney documents since November 2019 and finally only received one. When I went to DMV Hazlet on 12/5/2019, they stated that they need the titles. Previously I created a Fed EX Account and now is still in process from Newport CA, since 11/26/2019. Oldbridge, NJ 008857. We are extremely disappointed. The majority of the workers that you have are dishonest. I never received one phone call from your agents, to let me know what was going on. It would be appreciated if I can received some type of reimbursement, and be excuse for my Kia Leasing this month, since I am not able to drive these 2 vehicles. Thank You so much for your understanding and appreciation.

First off, I was a college student and wanting a new car with a warranty so then I wouldnt have to worry about having to pay extra for cars that I recently had that kept breaking down and I had to empty my pockets to keep running. I knew that I couldnt afford to get a loan for a better car and I looked in KIA and heard nothing but decent reviews about them. But from that start I got conned, I spent $14,000 for a new KIA with already 216 miles of test driving done on it and it was a manual with no bells and whistles, not even an air conditioner. But me being conned was my fault. I should have brought someone experienced in buying a new car with me, but fault still falls on them for taking advantage of me and not having ethics on their side of business. My next complaint is that I have automatic lights that I can just keep the switch on and the light automatically turns off. But when the cold weather of the winter time hits me, my light somehow miraculously turns back on and kills my battery. I called in and told them about my issue just 3 months after me purchasing my brand new car and they said that there was nothing to do about it. I wrote in several complaints over and over to the company and still nothing happened. Now, Im stuck with a battery that has gone completely bad from all the times that I have had to push start or get jump starts from. I will never buy another KIA as long as I live.

Since I bought a KIA in 2009, I received almost every week any advertisement from KIA or other companies regarding my KIA. Every KIA dealer I went in the last 6 years, because of moving, dont stop sending me advertisement. KIA American dont provide any email address to opt out or something else to avoid this advertisements. The cars are great for the price but because of this much advertisements, I am disappointed about KIA and its a reason NOT to buy my next car from KIA. When I will buy my next car, I will ask for a letter from the car dealer. They have to pay a punishment for every unwilling advertisement they will send me. I will see if any dealer will do this. :-)

This car has a defect that Kia is not telling consumers. If you try to turn into oncoming traffic and hit the gas quickly this car will actually stop in the middle of intersection and leave you there while the POS Traction catches up with the engine. Very unsafe. The Tech from Kia has informed me that there is no fix and they all do it, so his remedy is to just take it easy and be careful when entering intersection to make sure you leave lots of room before pulling out... I could not believe this and I want to warn other consumers before you spend $65,000.00 on a car. DO NOT BUY THE KIA K900. Its a death trap waiting to happen. I am getting rid of this car ASAP before I end up in a very serious accident Killing some innocent people or my family. DO NOT NOT NOT BUY THIS CAR.

I bought a new 2014 Mohave V6 in Kuwait. I noticed that the engine is vibrating even on Park or Neutral position. In traffic congestion and slow speeds the vibrations even more irritating. After I went to the service center they kept the car for 2 hours and said they cleaned the throttle and did wheel alignment, the car should be fine now. Unfortunately there was no difference. I went to the service station again and they said maybe the old fuel in the car was causing the problem. So I should fill some new fuel and the car should work fine. Even after refuelling the problem was not resolved. I had to go again to the service station. They have kept the car since. It’s the 3rd day today!! Still no news from them. Can I ask them for a replacement?

2013 Kia Sportage - I was driving on a parkway when the check engine, check oil and battery light came on and the engine completely seized. Thankfully I was able to pull over and not get into a possibly fatal accident with my wife in the car. I opened a case with Kia customer service. I have gotten nothing but the run around, explained that I am fully aware of the massive recall on thousands of thousands of Kias. This is exactly the issue that this recall is for and numerous reviews that Kia refuses to repair it and that they give the run around. I have filed a Better Business Bureau complaint and if need be fully plan to contact a lawyer. Repairs for a seized engine range from 3500-7000 for a new engine and I see countless reviews with the same issue with their cars and dealing with customer service.

Changed engine oil regularly. Last time even put in synthetic to improve longevity on a 5w 20 as recommended for a Sorento 2013. Last weekend the engine oil starts when traveling to the beach with my family. Immediately drive back to get into an Auto Zone near the area, never get there....after several noises coming from the engine, it stops and never started again. Next day went to the Kia dealer and care center. After 4 days and no call, my wife calls and surprise, they said that the engine was damaged beyond repair and the guaranty does not cover due to the services were not provided by them...saying that the reason for the damage was slug on the engine due to low maintenance. Strange, since do the same maintenance schedule to my Toyota Sienna from 2001 and it has 196,000 miles already and no issues with the motor. So, I believe that they can argue the same to anyone with problems, IF YOU DO NOT SERVICE AT THEIR SHOP, COULD BE REASON ENOUGH TO DENY THE WARRANTY? For sure will never purchase another KIA, good looking vehicle, as soon as you get some issues, it hits you....be lucky trying to obtain the warranty from them....

I have been getting my car repaired here for over a year and I never had a bad experience until today. I had a flat tire, called roadside assistance and when they attempted to take the tire off one of the lug nuts were put on crooked from when I got my tires changed months before. Once I got to the dealership Artie **., the service employee was extremely rude and dismissive. I told him that all I needed them to do was take the lug nut off and put it back on properly until I can get a new tire. He told me to write down my number and they would be in contact but it may be a few days. This was not fair to me because I just wanted them to fix what they did wrong and instead of being helpful, they were rude and inconsiderate.

We have called and dealt with the car dealer about the front end thumping sound. We had to replace the tires at 22,000 miles and we had the car in the car dealer 10 times. With only 22,000 miles on the car, we spent $672.15 for new tires and the dealer would not help, Atlantic Kia (out of bus., selling Kias now) in Pleasantville, NJ 08232. Now with 70,000, it needs tires again and the thumping area is the worst of the 3 tires. Now we will spend $550 for new tires. With that we always get rotation, balancing and front end alignments. We have all receipts but Kia will not call or email back and will not help at all.

Our 2015 Kia Sorento is sitting with a seized engine and Kia is NOT covering it (even with an extended warranty). They want to charge us between $7000 and $8000 to fix it! After doing lots of research we find out this is the exact same defect that exists in the 2014, 2013 and 2012 which were all recalled by the way! What will it take to recall this?

2013 Kia Optima Recall: My car was checked and determined to have the issue with metal shavings in the engine. They have arranged for an immediate loaner - even though they do not know when they will have an engine for me. I asked them what the new warranty will be for this new engine and I cant get a clear answer. Will it be the full 100,000 miles which only seems fair? They said they had heard that it might be and extra 20,000 to 50,000 on top of the original warranty. I would have thought that they would have had that detail worked out by now.

I bought a Kia Sorento based on their claims of safety and all the airbags they have. In Dec I was in an unfortunate accident. Luckily my children were not in the vehicle. I was hit from all sides by multiple vehicles. NOT ONE AIR BAG deployed. The passenger side doors were on the seats and the frame between the front and back seats was split in half (right where there is an airbag). Kia said that in this situation the airbags are not designed to deploy when hit in that fashion. So they are claiming no fault. The vehicle was totaled. If Kia is so safe with all their airbags and I was T-boned and hit from all sides then what type of situation do you have to be hit in in order for them to deploy. DO NOT TRUST THEM.

Kia says that I am not entitled to a rebate that has recently been given out for their vehicles, not providing the MPG that was claimed. The sticker of my vehicle claimed 34 highway/28 city, when in actuality, I am getting about 30 highway/25 city with an overall average of about 27 MPG with my driving habits which are conservative. All other Kia Souls are on the list to receive a rebate, but mine is not. Funny thing about it is that I remember thinking that I wasnt receiving the advertised MPG long before all of this became newsworthy. Thanks in advance.

When I top off my Gas Tank, after that is difficult to start up and maintain the RPMs. It gets turn off, and after I accelerate couple times it get stable but the check engine turns on, and this issue happened any time that I fill the gas tank.

I recently had to take my K900 to the dealership because the radio and phone system just cut off and on daily. I dropped my car off and went to work. An hour or so later they call me and tell me they cannot work on it because it is a K900 and only certain dealerships can work on them, which the closest one is Schaumberg or Elmhurst, IL. This is 3 hours away from me!!! I have to drive 3 hours away, wait and drive 3 hours back - this is ridiculous!!! What if they cant fix it there? I made a trip for nothing... I am so upset by this, you cannot believe. They should have told me before I bought this car and I would never went through all this mess.

My mom has a 2013 Kia Soul. My mom does not drive on the freeway nor does she travel. She is retired and only drives around town. The car only has 30,000 miles on it is 6 years. She gets it maintenance on time at the dealership only. Last year the car started jerking and jumping when you would step on the gas while you were driving. She took it to the dealership. They fixed it, now this year the car is paid off and my mom has moved to Arizona from California. The car is doing it again, and now the engine light is coming on. She now has to pay big bucks to get it diagnosed and fixed maybe. My point is. After buying a new car off the lot, loving and caring for the car by way of dealership only like they suggest, using the best gas, and very low mileage, this car should last forever! So KIAs in my opinion are ** cars, now my 71 years old mother has to be dealing with this instead of enjoying her retirement. IM PISSED!

Its reliable and very efficient. Any issues I have had were easily fixed with a forum search & maintenance is not that expensive. It is also very cute. The Kia Rios gas mileage is amazing (30mpg!). It has a manual transmission, which is not common anymore. It was also very affordable. I can see this car running as strong as older Hondas, eg 300k+ miles. But the backseat do a not fold down, which I didnt realize when I bought it. There is no stereo output jack, no power door locks or windows too.

On Wednesday, October 31, my Kia Picanto broke down. It was towed to Kia in Alberton (arrived 09:30). I had called Bennie and arranged. He said they might not have a chance to look at it the same day, which I understood. The following day (Thursday, around 15:00) I had to call Bennie back to find out what was happening with my car. He told me they were stripping it and they were suspecting the crankshaft. The following day (Friday, around 15:00), I had to call back! Now Bennie was on leave. I asked to speak to the principal as I was not happy with the service. No one was getting back to me and now my car is standing while hes on leave? I spoke to Jaco, who promised he would find out and call me back. Paul called me back. They were putting in the warranty claim and I would have an answer by Monday. I asked for a loan car and Paul said I should contact Kia SA. Monday I contacted Kia SA as I still have had no call from Alberton. I asked for a loan car and told Jessica about my issues. Jessica said its up to the dealer to provide a loan car. She will call me back. Tuesday Sean called me and said they sent my claim on Monday. I then called Kia SA and spoke to Brendon. Both Jessica and Brendon have not returned the calls!

I have just bought a Kia Sorento 2018 this month. What I want the public to learn here is not to repeat the same mistake that I made at the dealership. I was actually happy to buy the Sorento, but when I signed the paperworks, I didn’t pay too much attention to the details. All I had in mind was I was gonna pay the amount that me and the salesman agreed on. I did not catch an additional fee for EXTENDED WARRANTY. This was not even explained to me. I was not aware of it. It costed me $2700, and since this was added to the loan amount. It would basically cost me more. Now when I look at my new Kia Sorento, I feel ashamed of myself for buying Kia. I was just foolish!!! God knows how I could forgive myself.

I bought my car, top of the line Sorento, brand new. I had problems since I drove off of the lot. The major problems are excessive vibration, pulling to the left and most recently corrosion on the inside edge of my hood. Kia does not want to take responsibility for any of these issues and after doing my research, others are complaining of the same problems. This will be the last Kia that I ever own.

These are supposed to be good reliable vehicles, this is not the case. My 2 year old car with 26k miles died while driving at a high speed on the highway. Towed to dealer and motor is blown. All past maintenance was performed by the dealer. So far, unknown as to when and where they can obtain a replacement motor for a 2 year old car. Dealership doesnt answer the phone, no one has followed up. I had a mid size vehicle with luxury options and Ive been given a crappy economy Sportage SUV to drive which stinks like cigarettes and is so uncomfortable that its aggravating a disability and causing severe pain. I get to work limping in pain and stink like a smoker, thanks Kia.

A part was replaced by Kia when the car was under warranty and now, it is not working again. The car just ran out of warranty by 2,000 miles. Now, Kia states the warranty just ran out and they will not cover it. The district manager for Kia Motors is a J. **--not friendly or courteous. The Kia Motors customer service guy is uneducated and cannot read one note. He was confused and unresponsive. At first, they said they will cover a part of the repair, but now, they are saying that they will not and they never offered to even help. Dont buy a Kia.

I own a 2015 Kia Optima Turbo with 56,000 miles, and the paint is peeling off. I contacted Kia Customer Affairs, and they advised for me to get 2 estimates and they would SEE if they could help me. This is absolutely the worst customer service ever. $40,000 car and the paint peels off.

We took ownership of a brand new 2019 Kia Niro EX on 1/30/19, it would not start on 2/1/19. A tow company employee came by and took out a porta start battery jumper, hooked it up and the vehicle would still not start... It was put on trickle charge overnight and the battery was fully charged on [AM] 2/2/19 but same problem persisted... Resolution = have it towed in, no vehicle to use in the interim (UVO message says were closed, bye and roadside response says they do not deal with anything other than getting the vehicle hauled in). I have a hard time wrapping my head around what happened. The dealer says UVO should/can help but, unfortunately, if you need rental assistance and it is the weekend--- it appears you are out of luck (vacation with family/friends!). I think KIA needs to retool their customer relations department. Last KIA I buy and I will be sure to relate my experience (with no exaggeration) to those asking me how do you like your new car? ...Oh, do you mean the new (219) KIA Niro EX we bought on Wed and on Friday we had no vehicle to use, no communication/help except a tow company suppose I was out of town with my family... Cant make it up! I could go on but would rather focus my time on laying out my experience with KIA, which I will do. I would be more than happy to send documentation to anyone who is interested/in need of it.

I bought my in July 2018. Have taken the car to the Kia dealerships 6 times and to no avail. They will not fix the car because they say on the computer that they hook it up to cannot find anything wrong. The weekend that I bought it I immediately called them to let them know what was happening. When you put the car on ECO after 10 miles it starts to move to the 3/4 mark on the gauge, there is a ton of white smoke out of the exhaust and smells of gas, also the sticker on the car says 24/28/36. I get 13 miles to the gallon in town and Lexington, Ky is not that big which I get at the highest is 322 miles per tank, also they come with an 18.5 gallon tank but on empty with the light on I get 13.5 gallons per fill up. They have told me, There is 5 gallons in reserve and also youre not going to see a big difference until the 10,000 mile mark, which we all know is pure crap. Do not ever buy a Kia. It would not let me give it zero stars.

I purchased a 2018 Kia Sorento from Hudson Kia in Jersey City, NJ, at the end of June 2018. As I write this review, it is December 3rd, 2018. They didnt pay off my trade-in vehicle for 45+ days. The payoff was then shorted, leaving me with a rolling balance due to my former finance company. Although Kia said they would rectify with the finance company, they did NOT and I just found out it went to collections, ruining my rebuilding credit. They were supposed to submit my registration as a transfer tag. Instead, after waiting almost 2 months, I received a brand new license plate. I had already paid the year registration on my old tag. Thus, Im out $350 for a tag I didnt need and taking a loss on the registration Id already paid for the former tag. I was told at sale that I could move my payment date to mid-month from end of month after making my 1st payment. When I tried with Kia Finance, I was told this isnt an option on leases. So the finance rep LIED to complete the sale. Now my payments are perpetually 3 weeks late monthly bc of my payroll cycle. I was supposed to receive free oil changes. Yet I cant seem to get anyone on the phone from their service department. I paid $90 for a synthetic oil change (trying to be responsible), only to be told that since I had it serviced elsewhere, it voids the offer... even though I have yet to be in contact with their service department. I HAVE YET TO RECEIVE MATS FOR MY VEHICLE. They cant even be bothered to rectify something as simple as this and its almost 6 months later! I could go on, but Ill stop here.Ive called the dealership more times than I can count and spoken to several people who assured me they would take care of it. Yet not a single item has been rectified. Not one. I also filed a complaint with Kia Customer Service and not one person ever followed up with me. To make matters worse, I practically hate this vehicle. Im currently searching ways to get out of this god awful lease Im in at this point. Ive purchased several vehicles over my lifetime. This experience has been the absolute worse! I wish I could rank ZERO stars.

This car, Kia Sorento, car rides good, good on gas, reliable, comfortable, nice salesperson, service was great. Fits my needs and overall design. The color and options were easy to choose from. All and all a great car to drive.

Vehicle exhibited more frequent and louder squealing noise problems from steering. After service recall work was performed than before work was supposedly performed at Regal Kia Service Department. I am concerned for my safety when driving this vehicle now. Also there was damage to rear bumper licence plate frame like the car scraped the ground.

Purchased 2008 Kia Sorento brand new. Roof rails have started to leak only 3 months after warranty expiration and apparently I am not the only owner this is happening to. Spoke with Palm Kia (the dealer) in Ocala, FL and they will not help me in any way. I am elderly and disabled and purchased because of extended warranty which doesnt mean a thing to them. Also, ABS light continually stays on. I will NEVER, NEVER BUY ANOTHER KIA PRODUCT AND STRONGLY URGE OTHERS TO FOLLOW SUIT.

Why did my valve stem for my 2010 Kia Soul break? This will cost me $200.00 to replace. I love driving my little Kia. I was told Montgomery Kia/Chevrolet Preston Hwy Louisville KY personnel that, it is not covered under bumper to bumper warranty. They said that it is manufacturing defect and it was not broken by them. The stem is not covered by the warranty. A reason why it broke is that a long stem air hose chuck was used to replace the air. Individuals wiggling the long extension air chuck can bend and break off the computerized air valve. I believe in keeping good air pressure in my tires saves gas and tire wear. I believe that whether I had used or service attendant had used a shorted air stem chuck on this valve stem to this tire. It still would have broken off. And when the air hose extension chuck used on this tire, air hose was removed for air stem of this tire, the stem came with the extension chuck. This tire on the driver side front has several times registered air pressure was low on my dash lights the last six months. The tires on vehicles sometime lose air pressure. The weather changes from normal temperatures to lower cold temperatures.I was told by one of Montgomery Kia technicians that this is manufacturing defect of the company that makes this computerized valve air stem. While I was making an appointment with the dealership to replace the defective stem, the air stem on this tire had lost air pressure while my Kia Soul was in motion on the highway. This would be considered a blow out. As my Kia Soul was sitting still, the tire went flat immediately.I have very good records of service done on my Kia, which all recommends service checks have been done at Montgomery Kia. The manufacture defective valve stem broke and deflated at car service station. I had them replace the air stem with regular valve stem, which since 2008 most vehicles have this feature letting you know when tire pressure is low. This is a very good feature on my Kia. By the way, if anyone has a Hyundai 2008-2012, you have the same computerized valve stems in your tires like mine. Valve stem on a tire before 2008, you basically had to rip up the metal rim of a tire or unscrew the core of valve stem out for a tire to go flat, not because the valve stems were manufactured with defect parts. The computerized valve stem to me has alloyed (metal) fatigued. I believe in safe lighter vehicles, but you need dependable tires, rims and valve stems on the vehicles. If your engine blow-up, you will come to a rolling stop. If your computerized valve stems break on one your tires, you may be in an accident.If this manufacturing defect from a company that produced this computerized valve stem to me, should this be a recall from Kia. How many vehicles that are on the road that this company manufacturing defective computerized valve stems? How many Fords, Chevrolets, Hondas, Toyotas and Kia on the road today?

We have a 2012 Kia Sorento with 15k on it. The battery died. No excessive use involved. Contacted the dealership in Hurst Tx. They said it was out of warranty and we would have to spend around $159.39 to get it replaced. This did not sit well with me. Weve been married almost 42 years and have had other vehicles that batteries lasted over 4 years without incident. Now Im wondering if this was a fluke or there is something going on with the electrical system that eats batteries.

Our 2012 Sorento was serviced by the KIA service department where we bought the car. We were driving in town at 35 mph when the engine just stopped. The engine had no warning lights and no noises. We luckily were near a parking lot and were able to coast in. Called the KIA service to receive the car and diagnose the problem. They tell us the main engine bearing failed and we will need a new engine. If this is a problem KNOWN to KIA, they should replace the engine for us. At no cost. We had a Subaru Forester for 260,000 miles with absolutely no engine problems! I think this needs more investigation.

After just a few months of driving my KIA I noticed spots in my paint. I took it to the dealer. They said it was from tree sap and that the warranty didnt cover it. There was a couple employees of the dealership that told me not to give up as management knows there is a problem with the paint, but they dont know how they are going to handle it. Everyone that I have shown the paint to outside of Kia has said it is poor paint because whatever caused the spots went right through the clear coat. I am sixty one years old and this is the first car that I have ever had that had this problem. I dont park under trees, even though with previous cars I did and had no problem. I always keep my car washed.

Purchased a 2016 Kia Sorrento with only 49,880 miles. Carfax said it had 30 days and over 10,000 miles of powertrain warranty. Needs a engine and Kia is stating that their internal date was different and I was 2 weeks out of time but the Kia was at the dealership for a week and so I called to ask for some help. They said that they have a goodwill program since it just ran out but only in their internal system which I have ask for that info and had no response, and as you see by the 1 star they do not want to help in my case....

I purchased a 2015 Kia Rio specifically for gas mileage and the GREAT WARRANTY. The finance manager at the time of purchase promised the world in regards to the warranty... As a result, I paid for the additional warranty so I didnt have to worry about repairs, etc. Well, not even a month later and 2 days before my first payment is due, the AC went out. Not to worry right!! I have Kias great warranty!! WRONG!! According to the Service rep a rock must have hit the AC compressor and created a hole in the compressor, therefore its not covered in the warranty. They are currently refusing to cover the repair. What a joke this company is. These companies can get away with anything... Unbelievable.

Kia Sorento wont start. When I get in the car to start it and push the button, everything on the inside will come on, but the engine wont turn over. I have been stranded 5 times this week, and now the piece of ** is sitting in the parking lot at work and wont start. Sometimes, if I sit there long enough, I can get it started. Several months ago, I could not get it started. I called Kia Emergency rescue and a wrecker driver showed up. He got in the car, pushed on the brake (to the floorboard) 3 times and it started right up. He said that this is a common problem with Kias and that is how you get it started. So - that is what I have been doing, but the problem is just getting worse. Two weeks ago, I was headed out of the office to my daughter in labor, and guess what - it wouldnt start. After about 15 minutes I got it started. I called service at the dealership where it was purchased, and at first they denied it, then the lady on the phone said that Kia was aware of this problem. I asked her why were the consumers not made aware of this. She had no answer. Earlier this week, again it happened. I called Kia direct and filed a complaint and was given a case number. Of course, they deny any knowledge of this problem. They asked me if I wanted the car replaced and I told them yes, but not with a Kia. That didnt go over very well. So on a Saturday, I have to get a ride to my office, pick the piece of ** up and go to the dealership with it. I have already been told they wont give me a loaner car. We will see about that tomorrow. I am very disappointed with this vehicle. Oh yes - the 3rd back up camera is out. This car is only 1 year old. Do not buy Kia. They do not back their product! As soon as I can, this thing will be traded for a more reliable vehicle.

I have a 2014 Kia Sorento. The first year and a half the car ran great without any problems. Since then I’ve had to replace the alternator, the serpentine belt, the fuel injection system, oil pan gaskets, and now a radio that is also my backup camera display and Bluetooth. I’ve always done my service checks, synthetic oil like is recommended, etc. I’m beyond frustrated that every single one of these have gone bad and somehow, every single time Kia has said it’s not covered under their warranty. The car is only 6 years old and less that 100k miles even at this point! This radio has been reported thousands of times on these vehicles and is still not included in any recalls. It will be over $700 to fix. I’ve already spent thousands replacing things that would’ve been covered under other car manufacturers. Nobody would even consider buying this vehicle if they knew the issues beforehand. Please be wary!

I bought a used 2010 Kia Soul on August 16, 2012; with 60,000-mile warranty. I thought I would be covered for equipment-related vehicle breakdowns. Two days later, on August 18, 2012, which was a Saturday, the car would not start. It was in the afternoon outside a store in the rain. After calling the local Kia dealership, it was expeditiously towed to that dealership. I rented a car and went about my business, hoping that everything would be covered under the excellent warranty. It turned out to be the battery. It was replaced for this dealer, but as a maintenance issue, I had to pay for it. During this process, I was told that the Arizona heat is hard on batteries. This being the case, I believe that Kia policies be changed, and customer not be sent out with an unwarranted battery. To me, it reflects badly on Tempe Kia and Kia as a whole. Another issue is covered in another complaint.

I spent days at the dealer working with a salesman. I called later on the last night and said I would I would take the car and be in morning to make the purchase. I went and got my bank loan approved and in order to be prepared. He called me and said to come later in afternoon because they were sending him to pick up a car; however, my car was getting serviced and detailed and would be ready for me when he gets back, so there was no need to come down now since he was being sent out of shop for a few hours. I said I can come in right now to take care of my end of paperwork since you just opened. He said later about 3 or 4 would work better, “Don’t worry I have your car being prepped for you and it will be definitely be ready for you and you can take it home right away.” I called a few times while he was taking care of his business and left messages at shop throughout the day. Then I get a phone call at 8:30 pm after I did all my end of paperwork and loan papers and get the loan for this same day purchase that says another salesman sold the car from under him while he was out doing business for the shop.Now the car isn’t there and I was never notified till 8:30 in the evening hours later from the morning I was supposed to get the car. Now the car is not there and I have my loan done—no car and no remorse, or compensation for their wrongdoings. My time and money I put into this by driving back and forth, doing the loans and insurance, research, credit checks and so much more to list right now. They should make good on another car in a big way and fast since I took off of work and holiday to make this transaction. That is not at all good customer satisfaction at all! What will they do to compensate me? And get me in the car, I want today! I have no car as of tomorrow and I am very unhappy with the Kia service and customer satisfaction attempt at this point. Who knows, maybe they will change their ways and surprise me with a make good offer.

I was at your website, OxenDaleForThePeople.com and it sent me here. I am sad to say that after sending you a letter about a bad deal we received from your Prescott Valley dealership, we gave them another try and got yet another bad car! On Saturday, August 4th, we bought a Kia Rio. On Monday, August 6th, I was stranded on the side of the road in Phoenix in an area I had never been before with a dead car. As it turned out, the engine seized. After having 2 more engines put in it - both of which either seized or didnt drive above 40 mph - we still have no vehicle. After asking to have our money and car back, we were blown off and told that the warranty company was providing us with a rental. We dont want a rental. We simply want this nightmare to be over so that we can find a reliable and trustworthy vehicle from a trustworthy dealership. I would like to get this resolved and have a happy outcome for everyone. As a teacher, I do not have a lot of money and definitely do not have any extra money! Buying that car used my entire savings and I have nothing in return except for another bad experience at your dealership. I will never buy or allow anyone I know to buy from this company again, ever! They tell you in the commercials that they inspect every vehicle. We now know it is to make sure a customer can drive it off the lot so they can pass it off to them and say, too late, its yours!

I would stay away from Kia vehicles as their engine build has proven to fail. There were recalls on Kia Optima engines, which my husband own and had engine failure. Recently my 2010 Kia Forte engine has failed. Less than 10 years old 120k miles, bought new, service and repairs all done at dealership and suddenly engine goes out. Called Kia and their customer service is rude as ever. My family will never again purchase a Kia.

Rear shocks were leaking - I had to replace rear tires, car has 56k miles. Kia says Kias 60k warranty or 5-year warranty is void because 15 wheels were changed to 17 and car wasnt build for 17 wheels and tires (give me a break). I asked several tire shops. All said tires were ruined because of defective leaking shocks, not the size of wheels or tires.

Went in for routine maintenance and came out with issues with my tires, when I did not ask them to touch the tires. Contacted Destination Kia and they were no help whatsoever. I called four times and Im still waiting for their service manager to call me back (from March). I contacted Kia Corporate by letter. Received a call regarding my letter about 1-1/2 weeks after sending letter. I called the following week and had to leave a message. Ive waited three weeks for a return call and nothing so I called back again. Person handling my case wasnt available so the woman who answered the phone said, I see in the notes that Destination Kia offered you help. I said to her, Ummm, no, they didnt. She said, Well, its here in the notes. So I said, So thats it. Complete silence on her end.So my complaint is that Destination Kia and their corporate office seem to have no regard for their customers safety. I could have been in a very serious accident based on what they did to my car, and all they are concerned about is that they tried to help - WHEN THEY DIDNT. My vehicle went in with no issues and came out messed up! I will not buy another Kia just based on the fact they dont care about their customers.

Just wanted to vent in regards to the poor quality of my Rio. I bought it used from my local KIA dealership in February, 2012, and financed on a three year contract. On June 18, 2013, I was driving it in town and it just died on me with no warning. A policeman happened to be going by, and he helped me guide it to the side of the road and stayed with me to direct traffic until a tow truck could arrive. This was a dangerous situation and I am grateful that the policeman was there. I had my car towed to a mechanic my family has used locally for 30 years. The tow truck driver and policeman guessed that it was either a started problem or an alternator; I was shocked when the mechanic called me to report that my engine was gone and I would need to purchase a new one. Specifically, on the mechanics report, it stated that the car has suffered a catastrophic engine failure...cylinder has dropped a valve and there is damage to another cylinder. There was no possible way I could afford to buy a new engine, but a used one was located, which would have cost me $2700 for parts and installation. Being I still owed payments on the car until February, 2015, I knew I could not pay for the car plus the engine replacement. The mechanic volunteered that he hated to see me invest the money into replacing the engine because the car was just not worth it. He recommended I sell it for scrap, perhaps getting $400-$500. Unfortunately, being I was still owing payments on the car, the option of selling it was not an option. At this time, my KIA Rio had 97,000 miles on it. My next step was to contact my local KIA dealership and explain what had happened. I thought it was incredible that the engine had completely failed ~ I had kept up on oil changes and normal maintenance, even paying KIAs service department to replace a disintegrated gear shift four months after purchasing the car! Not once had I been notified that the engine had issues. The dealership did not address the engine dying problem, but rather tried to talk me into trading in the dead car and buying a new(er) one. This would have meant I would have had to add the remaining balance due on my dead car into the amount of my payments on a new(er) car, something I could not possibly afford. KIA did offer to replace my engine with a used one for $2200, $500 less than my mechanic quoted, but by this time I had spoken with friends in the car repair business who agreed that my Rio was not worth fixing. By searching online, I was shocked to read about the same problem other Rio owners had posted. Is this a KIA manufacturing problem? My family have owned many cars, various makes and models, running into high mileage, and have never had an engine completely fail like this. I cannot help but think this is a poorly made car and I do not understand why a recall was never initiated once it became obvious that many customers were losing engines. It makes me sick when I realize I am still responsible for payments on a car sitting dead in my garage. I honestly feel the engine failed through no fault of mine and I am furious that KIA is allowed to continue ignoring such a major concern of Rio owners.

2016 Kia Sportage is a piece of junk, too light for the medium snow we had... Mrcleveland Ward got stuck in small areas several times!!! I will l never lease a piece of crap like this again!!! Seems like I got stuck in light mush snow. No traction at all... Kia call me, when the ** salesman leased this to me it was in April 2016. Wet day...

Well the only thing I have to say is my tires are going to have be replaced already and I have only had the car for nearly 3 yrs this Dec so why do the tires wear out so fast? I had rotated like I supposed too, dont understand that. So sorry for the complaint thanks.

I bought a 2018 KIA Soul in May of 2018. There was no visible signs of rust on the car at the time. After about a month of driving it I took it to the car wash. At close inspection after the wash I noticed rust on the lower part the back passenger doors (both sides of the car...same place). I contacted the KIA dealer, they took pictures and sent them with the info to a corp. office somewhere. Their response was that the rust was caused by an outside source and they would not cover it. So I contacted KIA in Cal. Got the same answer. Thats Bull. This is a new 2018 car...it should not have any rust on it, plus they should have took measures to prevent such an occurrence. I would not have bought the car if the rust was visible when I looked at it. Im still waiting on Higher Up to make their decision at the KIA Corp. in Cal.

The Kia Sorento is my SUV and I just love it. Its roomy and drives well. Being older I like the fact that the car is high not one of those low cars. And being so high I have a better view of the road. I also like that the back seats can be put down to make more room for storage and there is a rack on top of the car for extra luggage or storage as well. What I dont particularly like about this car is the fact that the tires on this car are quite large and expensive. And if you need repairs its quite expensive due to the fact all the parts are under a protective cover that requires taking off the cover. So if you need to brake fluid this cover needs to be removed by a mechanic. But other than that, the Sorento handles quite smoothly when driving.

OK, so I bought a used 2006 Sorento in 2008 with 30,000 miles. It seemed nice, but I did not have it for a week. Then, the headlight and taillight were out. The dealer fixed it and said it was under warranty, to go to Kia. I went to a Kia dealer, they told me it had a recall and needed new wiring harness for both front and back. They ordered them. When I went back for the scheduled appointment, they had not ordered it and the next time I went back, the dealer had closed! I went to a nearby town. Kia ordered the front and corrected the headlight. But the rear, they claimed they knew nothing about. I had to return because the headlight again burned out and they told me to use Kia bulbs, so I did at $53.00 per replacement? Come on, now theres no way I am replacing them. I went back about the rear and had a small crack in the taillight. They told me that was the problem. However, the problem existed before the crack in the taillight. I was out on that as well and I have to wonder where that crack came from. I had the car serviced a few weeks ago and had 7 taillights replaced as all were out. I bet you, I have put in $100 since I have had this car. The lighter in the car quit working, they replaced that. Of course, it lasted for two weeks. The phone charger does not work either, but did in the beginning. It no longer does. Now time for inspection and the service engine light came on. They said I need two oxygen sensors and a new converter. This car has 75,000 miles on it. What is it made of and do I have a reason to complain? If you buy a used Kia, you only get 65,000 miles on warranty, not the 100,000. I dont even dart on the door of their service department after a $53.00 light bulb that burnt out the same as the one from a local parts house. Very disappointed in this car and I wont go that route again unless something changes, until everything fell apart on it. I would have bought a new one this year.

I noticed about a year ago that my backseats were wet. I thought my child spilled water. However, they were really wet again about three weeks ago. Within the next couple of days the floorboards were soaked. It has rained a lot lately. Someone rarely sits back there so no telling how long this has been going on. I called the dealer and made an appointment on Friday for Monday morning. I was told I would need to pay an evaluation fee of $125.00. I have read that this is a problem with this car and other Fortes. They said it was the seal in the tail lights. Of course not covered by the warranty. They have replaced my tail lights in the past. How do I know that they did not cause this when they changed them. My car is so wet it fogs up and ice is on the windows in the mornings. They replaced the seals and sent me on my way ($230.00). I got home and noticed that the tire well (with no spare tire) was full of water. I cannot get this water out of my car. Also realized that my back windows will not roll down. I have done regular maintenance on this car at the dealer since I purchased it. You would have thought they would have noticed this when they do their inspections or when they changed the bulbs. I think they knew this was a problem with these cars. They should have done a recall or at least tell you they need to be replaced after a couple of years. Now my car is ruined and I will never get this mold out of my car. I purchased this car in April of 2013 (almost six years ago). While I was waiting for my car to get finished they had a salesman trying to get me to buy another car. He was trying to say that the sun caused the seals to go bad. Dont know what makes them think I would buy another Kia ever after this. I took it back to the dealer that night asking for suggestion on how to get all this dripping water out of my car. The back seats of rust stains now from the water. The trunk is growing mold under the carpet and on the well hole. They are suppose to call me back today. I have not heard a thing from them. They should have paid for this to be fixed. Had I brought it in the first time it would have been still under the warranty. I have been a loyal customer. I have replaced my tires twice there (which the first set went bad right after the warranty was out on them too). I have the weather mats in the car and in the trunk. I am in the trunk a lot. The mat was never wet. I had no reason to pull it up and look in and see that everything under it was wet and moldy. I did notice a mildew smell a few times in the car. A coworker asked me about a month ago if I had had any real problems with my car. If I had known about this I would have told him to stay away from Kia. I paid cash for this car and cannot afford to make payment on another one but if and when I can, IT WILL NOT BE A KIA. Shame on you Kia!!! I have seen several post about this problem on different websites. You know this is a problem and have done nothing about it.

2012 Kia Sedona (purchased new). We locked the cargo door of the van and the lock will not release for us to open it. The front window wiper on the passenger side stopped working.

Kia Soul 2014 is a sham!!! The gear transmission in this car is nothing to write home about. The car is slow to accelerate, jerks back then forth into gear around 20-40 mph. My battery died less than 1yr 6months into me owning the car. Theres no cd player in the car which is truly the least of your worries. DO NOT BUY KIA PRODUCTS! YOU WILL SURELY REGRET IT.

During a service oil change at 30,000 miles, I was presented with an affidavit from KIA stating that I must pay $275.95 every 15,000 miles in order to keep my KIA warranty in effect and this had to be signed. This charge is to check the valves for carbon build up. If I don’t do this the warranty will be nullified. This new requirement is 2 years after the purchase of my KIA Sorento. This is a new action after the fact and KIA is charging the customer to keep it in effect. This was not a condition of our original warranty. Since this was the first time it was implemented, my dealer, Martin Swanty in Kingman, AZ discounted this charge to $179.00 plus tax.

I brought my 2009 Kia to the dealership for a free upgrade on the covers for the back of the rear seats. And they also completed a free ECM upgrade according to Kias recommendations, without consulting me before doing so because Kia states that they have the right to do any and all upgrades without asking the owner of the vehicle while the vehicle is on their property and being serviced. I wouldnt have stopped them before or after, why should I, any free upgrade for my vehicle is great... but about a week or so later, my transmission started jerking when the automatic transmission downshifted from 2nd gear to 1st gear. I brought it back to the dealer and they said that since there were no warning lights or codes for the problem, they didnt know what to do. So they waited for info from their tech line. Time went by so I made an appointment for them to check my transmission fluid level again. Being it’s a sealed transmission, I am not qualified to check it and according to Kia Corporation, this transmission fluid in the V-8 is Lifetime, no regular changing is needed. The fluid costs around $80 a quart!!!!! Really???I brought my Kia Borrego to the dealer for the appt to check the transmission fluid level and the service manager said that they couldnt check the level until I prepaid for a couple of quarts of fluid due to the high price of it per quart and also that they didnt have any at the dealership and would have to special order it and receive the fluid before they checked the transmission fluid level. Im fuming! So, I politely with a smile showed the service manager their maintenance service checklist that they performed on my vehicle when they did the ECM upgrade. On it, it says that they checked all fluid levels and checked my transmission fluid level and it was signed. The service manager quickly declined saying they couldnt check it and didnt check it. So they were falsifying documents by saying that they did but now they dont. A few days later I made an appointment to talk to the Owner of the dealership. And after a bunch of defying belief of my issue, he supposedly bypassed the service manager and asked the mechanic directly if he checked the fluid and the answer was yes. Hmm, as for the hard jerking of the transmission, the Owner says that that is normal, most Kia vehicles downshift hard. He said that his Kia downshifts hard!! Its getting deeper.So I brought my Kia to a different dealership in a different city and their solution, remove the transmission and a used transmission was installed due to my extended warranty outside of Kia. A few months later, the hard downshifting starts again, mostly when the motor is cold, not from the weather, just after setting for a while. I brought it back to that dealership and they reset it back to its norm and made it worse. Now it’s doing the hard jerking all the time at the 2 to 1 downshift. From the get go, I told both dealerships and warranty people my thoughts and I blamed it on the ECM upgrade. Why would two transmissions give me that same problem?? My original transmission had around 90,000 miles. The used one had 30,000 miles. Ive put over 4,000 miles on the used one. Im waiting on answers from the second dealership on how they plan to correct this problem again. Im tired of all of this. I want my vehicle repaired correctly. I have an extended warranty up to 100,000 miles and a 1 year warranty on the used transmission that is in the Kia Borrego now. Any ideas or help will be greatly appreciated.