I leased a new 2015 Audi A3 Cabriolet from Audi Palo Alto in October. A few weeks back as the car was climbing a hill enroute to Lombard street in San Francisco in Traffic, it started slipping backwards and refused to accelerate upwards. The cars behind me naturally honked and drivers were mad at my car not only blocking traffic but slipping backwards. When I switched off the car and tried restarting it would not start for 10 min. After 10 min, it started again and went up 100 feet and again slipped backwards. Somehow after an hour long traumatic experience, I got out of the hill. When I contact Audi to service the car, I was initially asked to take an appointment and no one at the dealerships service team took my call. Finally I found them and after testing the car, they told me there was a fault in the cars mechatronic system and that the part had to come from germany. After 2 weeks, they said they got the part and completed the repairs. I took the car and when I tried starting it after a few days, I got a transmission error message again. Weirdly, with my other set of keys, the car worked fine. When I tried contacting Audi, again no one responded. The service agent I worked with ** never answers to my voice mails. Overall I feel cheated and disappointed with Audi with a bad car and pathetic service... I am trying to get my lease terminated!

I love the variety and theres so much more variety than other makes. It is so enjoyable and I have owned two different ones. It is a very attractive and sexy vehicle. People ask me all the time Where did you find such a beautiful car. Or they say your car is so beautiful. The upgrade is even more beautiful and the only reason why I havent upgraded is because I am so attached to the one I have now. But as far as upgrades, I have so many to choose from and each one is lovely. The car is also very spacious. Myself, my husband, and my three children all fit and we have taken it on family vacation and everyone is comfortable throughout the entire ride.

I have been attempting to use the Audi US website (as well as Audis global website) for over 3 hours as of 3:55 PM US Eastern Time on 28 April 2019. Audi - whether at their US or audi.com (global) website provides no way to contact Audi - whether by phone, by chat or by email and whether at their global or US websites to deal with this issue. I was trying to start the purchase of an Audi. So as to German competitors to Audi - both the BMW and Mercedes websites work perfectly and responsively. Given this experience, I will not be purchasing an Audi/Volkswagen/Porches for my new care, which I will buy in 2019. What a sad state of affairs for a global company, which has violated pollution control laws in the very recent past in the EU, USA and possibly elsewhere.

I leased my Audi Q5 on February 2021. For the last month and a half my car has been at the dealership 3 times due to it not starting consistently. Several alarm lights also showed upon the dash along with the engine light. Due to all of this I did not feel confident driving, so I notified the person who took care of my lease. This has been the worst customer service I have received in a dealership. Both Audi headquarters and the dealership neglected to do anything to remedy the situation. The only thing they offered was to attempt to sell me another car which of course, entails paying more money. On top of that in order to end the lease early I was being asked to pay more money as if I had caused the problem in the first place. Audi did not attempt to compensate me for all of the issues that popped up nor did they help me to lend a car as I awarded results. Absolute worst dealership and worst customer service (Audi South Orlando). Completely washed their hands and tried to shift the burden onto me. Very careless and neglectful. Don’t waste your time and your money with Audi.

Audi A8 2009 model in the US is for the 3-series: the A8 4.2 quattro tiptronic, A8L 4.2 Quattro tiptronic, A8L W12 quattro tiptronic 6.0. It is true that US-style large-capacity engine, larger capacity machines. Audi A8 2009 model in China, only for the version L: Audi A8L 2.8 FSI, Audi A8L 3.2 FSI, 4.2 FSI quattro Audi A8L, Audi A8L W12 quattro 6.0: It is style for Chinese officials: the car wheelbase, the more space, more comfortable legroom, but the machine has multiple versions of low cylinder capacity in order to save fuel. Audi Q5 quality is very good to say, and this assessment that although the German car, but the good of this car is as good as the Japanese car covers. Your used car from the time of purchase to date almost no significant damage, only to achieve a certain number of kilometers, the need to replace components is required to have to replace the car.

2017 Audi A3 under 45k miles needs a brand new fuel canister and a NEW TRANSMISSION! The Factory warranty expired less than a month ago but I was in quarantine on top of sky high Covid cases. Dealership has had my car now for 2 weeks and sent an estimate for $10,800+. Then had the nerve to say they would cover half!! Like what! Half?? I’m mind blown that this can even be an issue on this new of a car, but it’s even more mind boggling that its an AUDI. They use to be my favorite brand. I’m afraid to even get this car back as it’s obviously a lemon, and it doesn’t seem like they will stand behind it.

I am a new Audi customer and definitely did not expect this company to be so incompetent. First off, the app is a joke. It doesnt really do anything useful so we never use it. I also had a hard time connecting my Audi account to Audi Financial Service in order to set up an auto-pay. I tried numerous times but the website seemed to have an issue all the time. When I called the customer service to get help, there was a long wait about 20-30min in a Thursday morning around 9am PST, which shouldnt be the busiest time of the day or the week, and the representative who came on the line was very disrespectful and not helpful. He sounded like a high-school kid who wasnt motivated to do anything at all. So the only way at this moment to set up an auto-pay is to fill out the paperwork and mail it to Audi. Unbelievably old school. Ive only owned the car for 3-4 months but already regret it. Ive owned a few cars in the past from different makes, but Audi is definitely the worst.

German Engineering = Blown Engine at 130K. Im very disappointed with my experience owning a 2009 Audi A4. Ive owned the car for the majority of its life (starting at 20K miles) and had taken great care to perform regular maintenance. I had driven it carefully and loved the car (while it worked). However, at 50-60K I had massive oil consumption problems which Audi refused to believe were the cause of poor design. At 70-80K I had enough and called corporate (thanks to a suggestion from a mom & pop Audi mechanic, NOT Audi dealership) which replaced the piston rings for FREE and fixed my oil consumption. Then at 130K the engine finally blew, with no warning. I went to corporate with all of my maintenance records asking for help, since a normal car (not even talking LUXURY here) should last well over 130K miles. They led me along for 2 months, along with the dealership in Wilmington DE, and afterwards, quoted me an insane price for replacing the engine ($10k+), even with discounted labor.When I sent a detailed email to the North America CEOs (Audi & VW), they sent me to a rep who essentially said theyve done all their due diligence & fulfilled their responsibility by settling a class action lawsuit and refused to provide any kind of measurable assistance to me, personally. Too bad they never informed me of this lawsuit (despite me having problems during the time of the lawsuit), and I never received any kind of actual help from the company. I went through so much grief with this car, and all because of faulty engineering, which the company would not take responsibility for (settling a class action lawsuit, without informing me, is their definition of taking responsibility). They dragged me along for 2 months, while my car was rusting in my driveway. This company is the worst company I have ever dealt with in my nearly 30 years of existence.How anyone can claim this company is reliable (after this lawsuit, after their emissions scandals, and specifically after the way they treated me) is beyond me. I will never buy an Audi (or VW, at this point) again... And I will make sure to tell my story for the rest of my life, working in Corporate Finance (Audis target market). Because this CAN and WILL happen to you. The same engine issues the 09-11 A4s had, the 2017 A4 will probably have as well (since its a new engine design). And Audi doesnt care, because theyll just settle any upcoming lawsuit and pay that small percentage of claimants that were actually informed... And tell the others to go fly a kite. Much cheaper than actually standing up and holding yourself responsible for your poorly designed vehicles.

We all know the Takata airbag recall is huge. But some manufacturers are getting it right, and some are not. AUDI IS NOT. They have limited cars affected by the recall compared to other manufacturers, but my car (2012 Q5) is affected. I called Audi several times and they are not offering any option to pay for a rental car or loaner call. I called the dealer too, but they wont do anything unless Audi pays. Audi told me to call the dealer and then the dealer told me to call Audi. I was just bounced around and around with no answers. My husband owns an Acura and the local dealer paid for his rental car for 2 months while he waited for the replacement part (which came this week). Audi is doing nothing, which I find unacceptable. They want the consumer to be stuck with the risk, which I also find unacceptable. All Audi car owners in this situation should put pressure on Audi to take the approach Acura/Honda is taking (and maybe other manufacturers, I am not sure who else). Based on the experience Ive had, I would never buy another Audi.

I purchased a new Q7 and two months later, it leaks gasoline on the monoblock. One week later, two days after supposed repair, the same failure reoccurred. One month later, they said its fixed but I obviously have my doubts and they dont accept to exchange for a TDI to avoid the possibility of putting my family at risk again.

I like driving this car. I just need to get used to the reality that this car enjoys trips to the mechanic. Sensors... ugh! That being said, happy with the car. Just be willing to accept that mechanic work on an Audi can’t be costly.

Purchased a Q7 and is still under warranty and it has an exhaust leak and Audi claims its not covered under the factory warranty. This is a new car still under warranty and they wont cover it. Buyer Beware. Dont buy an Audi and expect warranty work to be covered.

I purchased an Audi A5 Cabriolet after owning an Audi A4 Cabriolet. The A5 is built without a trunk release inside the car. There was no way to open the trunk other than with the key fob. If you happen to close the trunk with the keys inside, there is no way to open the trunk unless you have another key fob with you. I believe this constitutes at the very least a serious safety issue.

A few weeks after I was sold a car from TNT Auto Sales in Lugoff, I started having issues with the car. The car was not holding water and would overheat numerous times throughout the day. I took it back to the dealer to have it checked and I was told to wait and they couldnt do anything. I was told not to leave the car on the lot as well so I had to keep driving it. I called, texted, and went to the dealer almost everyday or every other day about the car. Nothing was done and finally the car broke down on me and will not crank or anything anymore. I told the dealer what happened. Nothing was still done. I didnt even get to make my second car payment before the car broke down on me. Now, I am stuck with a car that I just purchased that is not drivable and a car payment still. I dont want this lemon of a car to go on my credit but I should not have to settle for this when I just got the car and the dealer decides he doesnt want to do anything about this.

Had a few issues with a European delivery, Audi customer support was a complete joke. They stood in the way of information and anything resembling a resolution. Very disappointing, DEFINITELY not a premium experience. To be avoided.

I purchased this car 4 years ago from a friend who purchased it new. It had around 4,000 miles when I got it and in 4 years I put roughly 10,000 miles on the car and serviced it regularly. At around 14,000 miles in June of this year the car started blowing an excessive amount of bluish smoke from the exhaust so I took the car in to the dealership thinking they over filled the oil during an oil change. After 3 weeks of back and forth they tell me it needs a head gasket to my complete amazement. I explained to them that is impossible considering the car has never over heated, never asked for coolant and always ran at the same temp but they insisted. I naturally went online and began combing through message boards blogs and reviews discovering that there has been many documented FACTORY defects in this type of engine and the only way to fix it is to replace the engine. I passed this information along to the local Audi dealer and they stated the FACTORY rep says this is the fix and after raising hell they charged me $600 and fixed it. After 2-3 weeks I get the car back and day 1 the same problem pops up again just as I knew it would so I called the Audi dealer and took the car back. Roughly 1 week after they had it I received a call from them to inform me the car needs a new engine to the tune of roughly $30,000 and of course I called Audi North America explained my problems and obvious anger and concern as to how my $150,000 car needs a new engine at 14,000 miles and they of course were super nice explained they will do what they can to help and would get back to me. The dealer calls me several days later and says the Factory is willing to cut you a break and fix it for $5,600!!!!! Wow thank you sooo much so generous of you to charge me $6,000 to replace a defective engine you built that was destined to fail from the assembly line. Small back story....I purchased a 2007 Gallardo brand new with 0 miles in 2007 and at 103 miles the crank shaft sensor went bad and it sat in the shop for 3 months waiting for the part to come in (same company). Terrible customer service - obviously hate repeat customers. And if it costs them money would rather not help you. Mercedes Lexus Toyota would have stood behind their product where Audi refuses to do so!

There are 2 words for them... They are horrible!! I have excellent credit, paid all bills either early or on time... Never late. When it was time to return the car that only had 14,000 miles after 36 months, the charges were insane. I have leased over 12 cars (BMWs, Mercedes, Jaguars) and never had such a hard time. I am done completely with Audi. They can take their cars and do whatever they would like.

Buyer Beware!!! These cars have transmissions and clutch issues!!! I purchased a 2021 brand new off the lot with only 6 miles and 5 months later I started having transmission issues barely escaping off the highway alive when the car decided to shut down on me. The engine light came on stating that I had transmission failure and it completely shut off after I barely made it off onto the ramp, luckily I was near an exit, otherwise it would have shut down on the highway. People please read up on Audi’s and their transmission issues before purchasing!!! Because the dealership will be of no service to you once the car starts to fail, they are in the business of making money!!!

Overall, my husband and I have been very satisfied with the Audi vehicles weve purchased or leased since 2016. Weve owned/leased a 2017 A4, 2017 Q5, 2018 SQ5 and 2018 Q5. Unfortunately, what is very disappointing is Audis lack of customer support or loyalty. A few months ago, my husband unexpectedly passed away leaving me with two leased Audis. Understanding that we did enter into leases with strict lease conditions on these two cars, given my personal situation and that my husband and I had a good history with Audi, I still wanted to see if Audi could help me in any way as I couldnt keep 2 leased vehicles under the present circumstances. I had heard that some car companies are very helpful when a lease holder becomes deceased. Ends up Audi is not one of those car companies and they were of absolutely no help. The dealer told me they couldnt do anything and to talk to Audi Financial as they owned the leases. Audi Financial told me I could turn in one of the cars but Id still have to make the payments and that I should go back and talk to the dealer to see if they would purchase the car back. Long story short, I ended up buying out one of the cars and selling it through a car broker (at a loss but at least I no longer have to make the car payments), and will continue to lease the other car until the lease expires. At that time I will purchase something different as I am very disappointed in Audis lack of customer support or loyalty.

Ive been the owner of several Audi motor cars. I idealize the style and implied quality. I purchased my current car new. 2006 A4 2.0T S-Line. Ive been the only driver. The vehicle has 72K miles and now 10 years old. Its always parked in a garage at home, work and the airport. The point is the car is pristine. I was made aware of a problem that the Audi 2.0T engine was having with certain series of VINs. The years ranges 2005 to 2008. The supplier of the forged metal cam shafts identified a quality defect in the hardening process. There are blogs and details with VIN on the web and some vague messages from Audi confirming the problem and series numbers and warranty extension 10 years or 120k miles.As you might have surmised by now my 2006 A4 2.0T S-Line, broke down on the highway on a Sunday and needed to be towed to my local German Autowerkes shop. Audi was not going to pay for the tow 30 miles away and offered no assurance that the car falls under the extended warranty. I had to get the car repaired and which totaled $5,200. I thought AudiCare would be reasonable and offer some form of assistance. After 2 weeks back and forth with Kimberly a well trained bad news breaker of sorry sucker and thanks for being an Audi customer, she did indicate in guilt that I might have gotten help if I took it to the Audi dealer and pay $2K more. So long story short if you plan on keeping an Audi more than 3 years, dont.

I had the Lexus 430 and 450. Best cars I ever had owned. In 2012 I made a switch to the Audi A8L and had nothing but issues for 3 years. Called the corporate office and they offered me a large credit to switch to a 2015 Audi 8L. No difference with this car as it has been nothing but a lemon with constant issues. Now it is in the shop as the car turned off with driving on the road. (I had the same issue with the 2012 Audi A8.) Sam **

Is Audi building a few or more lemons and attempting to outrun their flawed automobiles with marketing dollars and by sweeping the (hopefully few) flawed machines under the rug? A search of these Audi forums disclose a number of late model A8L vehicles with similar problems and a lack of any candid acknowledgement by Audi that they intend to stand behind their product and make good on their promises and warranties.Apparently, Audi America is instead intimidating dealers, directing them to not touch the car or refusing to pay them for warranty repairs unless they buy into the deceit that is part of the game of concealing rather than admitting and resolving these recurring problems. I suspect that these problems may result from there being two classes of vehicles coming of the A8 assembly lines in Neckarsulm, Germany. The vehicles sold to Diplomats and dignitaries, limousine services, top Audi executives and engineers may receive vehicles built when the assembly line may move at one (slower) speed or the more awake shift employees, and the rest of us, well, we get a mixed collection of manufacturing oversights and defects, hopefully not too many in any one vehicle.I suspect there is also a schism between the engineers, mechanics and the bean counters as the integrity of the engineers and mechanics would almost certainly be willing to admit and resolve these nagging problems. What appears to have happened unfortunately is that the manipulator/managers have decided they can disguise the flaws, claiming as designed and suppress any information which would cause buyers to think twice before buying into a flawed brand.A specific issue here is a new vehicle purchased from Audi of Fairfield, in Connecticut last summer under the Audi European Delivery Program, delivered at the Ingolstadt, Germany factory in June, 2012 and subsequently driven around Europe and shipped to the USA and Connecticut. The vehicle was delivered in the USA in November 2012 at Fairfield, Connecticut.Repair requests have been made in Berlin, Amsterdam, Fairfield and in Vermont. As of the beginning of February 2013, Audi of America has now directed that two different Audi dealers not service or touch the car to implement any of the needed repairs. Audi of America appears to be gaming the Lemon Law system of requirements where a car has to be documented for three or four visits to the dealer to attempt repairs prior to invoking a state Lemon Law. This might also explain why several dealers in Europe had serviced the car and were requested in writing to address some of these issues, yet nothing was documented which would satisfy the lemon law requirements. Dirty pool!In summary: Seat sensor - airbag deactivation, outside mirror heat not working, tranny hard downshift when slowing, radio station refresh, cell phone loss of pairing - persistent, console rattle, door close/locks malfunction when cold, clunk (repeatable) on acceleration from stop, MMI system fails to play .wav and .flac files, interior headliner lights flicker, front suspension rattles on rough road, and intermittent seat belt warnings failure.Issues identified in detail:The front passenger seat disables airbag protection intermittently when 115-pound person is seated. It is a recurring issue since June. A mysterious knock/clunk behind the dash is evident on every acceleration from a complete stop. Probably caused by the motor mount or strut tower yet, buried deep behind the engine. It is a recurring issue since June.Since the transmission program changed in September, prior to US delivery, there is a hard downshift when slowing and when engaging reverse on a hill. It is worse than the original programming yet CT dealer and Audi America refuse to document what software version was installed at European delivery and what change was made in Connecticut after arrival in USA. It is a recurring issue since November.The central touch locking fails when weather is cold repeatedly during December and January. It is a recurring issue since November. Radio stations on MMI do not refresh when traveling from city to city, requiring changing to frequency mode selection and then dialing across the entire band to locate a station. It is a recurring issue since November.Bluetooth pairing with cell phone fails intermittently approximately 50% of the time, despite having replaced phone with an older model, for one on the Audi approved list. One cannot re-attempt pairing while driving due to safety interlock. It is a recurring issue since November despite software upgrade, which seems to be the catchall phrase without actually documenting what issues are designed to be fixed by each upgrade as is common practice in the computer, photo and network hardware industry.The MMI system fails to play .wav and .flac files despite assurances by the salesman that this functionality was part of the MMI as it was in a prior documented software versions. It makes no sense whatsoever to pay for a premium B&O sound system only to discover that the system only plays MP3 and other compressed files. Audi America staff went to the extreme to ask the salesman to search his email history for a paper trail of the (verbal) assurances and then had the salesman mysteriously forget and now denies having ever made such assurances. Dirty pool indeed.Other issues identified are: outside mirrors heating fails to melt ice or clear fog, persistent vibration / rattle in center console dashboard, interior headliner side lights flicker when set to dimmest level, front (left?) control arm(s) or strut rattles on rough road surfaces, car whoops when driving over any bump or speed bump after start - diminished after warm-up, and seat belt reminder warning sounds only work intermittently.All in all, the vehicle incorporates very impressive and even amazing design and engineering. The sad and inexcusable disappointment is the stance taken by Audi of America in their efforts to hide, disguise, deny and then frustrate repair attempts. Brad **, to be specific, is preventing this lemon from coming to the attention of CEO Keogh. This is so contrary to the fine tradition and integrity of the AUDI brand that some heads should certainly roll.[more about the numerous European Delivery Program fiasco to follow]

Car failed the oil consumption test in April 2016 full rebuild of engine followed. Never ran right since. Have been back 4 times with cylinder 3 misfire code. Dealer changed Coils, injectors. New spark plugs. Now Im told it is carbon build up on the intake valves, and it needs to come apart again to clean the valves. They had it apart 3 times and no mention of carbon. Carbon build up is called contamination so the extended warranty policy I purchased from them (Fidelity) does not cover this. Fuel injector cleaner, like Sea Foam will prevent this if used periodically. This is not mentioned in any Maintenance schedule. Lost all faith in the Audi mechanics I had my local mechanic de-carbon the valves with NO results 78,000 miles on the car and I am at a loss. Lemon laws dont cover it. Next step is NY AG and small claims.

My daughters 5 year old Q5 with complete and proper maintenance and just 63,000 miles had the engine blow. The dealership in Minneapolis says dont bother to fix it. Does anyone know if these engines have had a long history of problems? Seems highly irregular that a well cared for car blows up at 63,000 miles.

below you will find a list of repairs for a 2011 q7 that has visited the repair shop more than 10 times. 1.window repair 2.a/c malfunction 3.a qt. of oil needed every 1500 miles. 4.vehicle brakes constantly squeek and have been to repair shop more than four times and the problem still exist.5.dealer installed tv continue to malfuction. the radio wasnt working so it had to be replaced and other numerous misc. things.i have visited the dealedship and expressed my dissappointment in this vehicle. the truck is a new lease and ive visited the repair shop in half the time that i have leased it. i continue to complain about the brakes and the problem still exist. they continue to give me the run around and never resolve the problem.

I have leased Audis Flagship Sedan A8 in June 2013. The array of different problems ranging from complete replacement of steering system to the faulty MMI screen unit appeared shortly after. Though I was not enthused by these shortcomings, I liked the driving dynamics of the vehicle and enjoyed beautiful warm interior design. The pinnacle of this technological marvel came around 12000 miles. I have noticed a humming noise coming from the tires. I took the car to the local Audi dealership. Upon inspection of the vehicle, the service manager informed me of the following: Audi created the unique size of the tire (265/40/R20) and there are only Pirelli tires available in this size in all-season configuration. All these tires are making humming noise, even a new ones. Therefore he cannot help me. He also stated that many of his customers complain about this problem and he personally dislike Pirelli products. I was left with no choice, but to continue driving and listening to this humming symphony.By 20000 miles the noise became so loud, that it was hard to listen to the radio or talk on the phone without raising my voice. I placed a phone call to Pirelli headquarters who promptly refused to replace their product under the warranty. Taking into consideration that Ive been a loyal Audi customer for 14 years, I decided to write a letter to the executive committee of Audi of North America. I have informed them that they installed a low quality product on their Flagship Sedan and they created the size of the tire which is not available from any other tire manufacturer but Pirelli. Therefore they are equally responsible for this error in judgement. I have received a reply from so called Regional Expert shortly after. The letter was written in a monotonous standard script, which is most likely mailed to all their valued customers. The bottom line of the letter stated that I am a valued member of the Audi family, but I can take my problem somewhere else. Any other correspondence I wrote to Audi of North America in this regard and their main office in Germany was left unanswered. So, I went ahead and replaced noisy Pirelli tires with the same noisy Pirelli tires for the cost of $1300.00 and continue driving and listening to this humming noise, but to a lesser degree, while counting the days until I return this leased vehicle and forget about this nightmare.I want you all to know, if you decide to acquire one of their vehicles and you come up with a problem, which cannot be resolved on the dealership level, do not expect any help from the company no matter how many years you had been a valued member of Audi Family and no matter how much money you had previously spent on their products.

This is my fifth Audi. The first 3 were great, but the 4th went back under the Texas lemon law. This Q8 is one repair away from doing the same, and thats a shame. Its sporty, powerful, handles better than youd think an SUV could, the interior is magnificent - best execution of a touch screen EVER. But its full of many of the same electronic gremlins that sent my A8 back: incredibly intrusive electronic nannies, the adaptive cruise is simply unusable, sometimes the seat memory works, most of the time it doesnt. And my personal favorite are windshield wipers that activate on their own for no apparent reason. There are far too many good choices on the market to put up with this expensive aggravation.

I bought a ex demonstrator Audi A6. To be fair its a beautiful car in every way. Its the third Audi I have had after switching from BMW. My car broke down over three weeks ago and had to be recovered to an Audi dealer for diagnosis of fault. They told me a few days later that the battery had failed and that batteries for Audi Cars were on back order... We are into week 4 now and No sign of battery! The dealer eventually put me into a new Q5 but it simply is not the same car or of the standard that my car is but it has kept me on the road. Now you only find out how good a company is when they have to resolve a problem and Audi UK customer service is hit and miss, my first contact was excellent, but the second when I complained why my car was still not rectified could not give a hoot! In fact the belligerent attitude of the lady dealing with update was very dismissive. Someone employed by a top brand to help was totally unhelpful. Anyway the issue here is my car has been with Audi for over 4 weeks now and there is no end in sight, I feel sorry for the dealer as this is a AUDI UK problem and I hear that a bad batch of batteries might be the reason. So think on when you walk into the showroom and they are wow-ing you they are only as good as the time when they have to sort out a problem. I suppose the other side of this issue is that its made me look at another brand and I will test driving their car tomorrow and Audi will probably lose me and those I come into contact with...what a shame.

Audi A5 2012 convertible with only 28000 miles, the top do not close completely and at the dealer charge me $160.00 to diagnostic the problem (another shops charge with the same computer $70.00) and call me if I accept $1,277.00 to fix it. Contact the factory and a technician in Germany told me that are a couple of sensors that very rare cause this problem, parts very cheap and easy to replace. (Plastic materials I think). Is anyone at this chat that can help me about this? Who is right?

I bought my dream car, a 2014 A7 TDI, at the beginning of the year. With 8500 Miles, it stalled in the middle of the road, and would not restart. My first concern was that maybe my husband put in unleaded gas instead of diesel. After calling the Audi Roadside Assistance (which I will never use again) and waiting for 2 hours for a tow truck, my car was finally taken to the dealership. They do not know what is wrong - it wasnt the gas. I am so frustrated. They need to keep my car for a week to diagnose, and longer if necessary. I do not want my car back. I have lost my passion for my car and brand Audi.

If you ever consider buying a used Audi make sure it has an extended warranty for as long as you plan on owning it!!! They break down often and when they do it will cost you a fortune to fix!! You will get sucked in thinking, Ok Ill fix this problem then I should be ok, then next month another issue and it happens every month, and it is major money every time!!! Last one I owned was an A6 with 70,000 miles, car book value is around $10,000 they want $6500 to repair a mechatronic, car will not shift out of park when its cold, no way to bypass it, and they dont even have the part!!! I now own a $10,000 piece of **!!!

One thing you can count on with any Audi: the worst customer service of any car brand, anywhere. Their number here in the USA is inevitably busy and offers a call-back, one which never happens. I would stay as far away possible from Audi, please dont waste your time & money with this company.

The Audi A6 is a great vehicle to drive and its fantastic on the road. I have driven it to Tucson, Dallas, Oklahoma City and Naples, FL and it handles very nice.

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Dont buy Audi!

In March of 2017, I walked into the Audi Mission Viejo, California dealership to have a minor repair on my leased 2014, A8. They said it would take 15-20 minutes so I took the time to look at the new A8 cars that were available. Jon, the salesman came up to me and asked if he could help – I said I was just looking because my lease doesn’t come due for another 2 months. He said, “How would you like to save a couple hundred dollars per month and get a new one today”. My first question was what happens to the old lease where there are 2 more payments due. He said that those payments would be wrapped into the new lease and even then, I would save a couple hundred dollars per month.I explained that this would be the only way I would be interested in getting a new car that day because I was actually thinking of other less expensive cars and wasn’t particularly happy with the service I had received from Audi during the current lease. Enticed by the offer, I ended up picking out a new 2017 A8, and before I left, I realized that I wasn’t even coming close to a couple hundred-dollar savings, in fact the payment was about $60 less. I just accepted this considering that they took back the other car with still two months of payments. He also told me that even if there was some minor wear and tear Audi waives that when you are leasing a new car and “staying part of the family”.Fast forward 2 years and my wife and I are moving to a new home. We are getting a mortgage and something shows up on my credit which is 820 on the FICO scale. I’m told by the bank that I need to do a conference call with Audi and an outside credit company that deals with these situations. During the call, I am told by Edgar at Audi that I still owe $3,236.74 from the 2015 lease. He explained that the amount due was because Audi took a loss when they sold the car, excess wear and tear, and lease payments that were still due. I pointed out to him that I have never seen one single bill via mail or any other form in two years.Also, while I was speaking to him, I checked my online account with Audi which showed all past and current leases and nothing showed there either. He agreed that this is a problem and I should contact my dealer and Audi of America. He also said that this does not show on my credit as something that is outstanding but then, when I pointed out that is why we are having this call, he said that should never had/have an effect on my credit. What am I supposed to do, call Audi every time I need a loan and have my credit checked? I will NEVER have anything to do with Audi or any company affiliated with Audi, they are as crooked as they come.Oh, and by the way, on another subject that you as a consumer should be aware of, several months ago I asked for a copy of the lease for my wife’s 2015 Q7, they ended up sending someone else’s credit application which had a lot of personal information like social security number, DOB, where they work, how much they make, etc. When I called back to let them know, they made the same mistake and sent me yet again someone else’s information. Third try, I finally got a copy of my lease. Bad business is the best I can say for Audi!

My 2014 Audi A6 TDI Prestige is an absolutely great car, except for the leather driver’s seat stretching and getting dye transfer from clothing less than 2 months from purchase. While other luxury cars, with light colored interiors, do not suffer from dye transfer - the 2014 Audi does. I consulted independent leather experts that informed me that the aniline leather treatment method (dyes probably from Asia) experience problems. This is not as bad as leather stretching and looking aged/worn after 2 months. The sign of a great company is not that they are 100% problem free, but rather the way that issues are handled. I was looking for a win/win situation after buying 5 new Audis, but rather experienced total frustration with our 5th purchase.Overall, Audi builds a really great car - but, Audi of America customer service is terrible. In our free market economy, the result is Audi is losing a paying customer. Sad and a pity, but dealing with Audi of America has shown my wife and me that they really dont care about after sales customer satisfaction. We are only writing about our experience and resultant decision to not buy Audi products in the future. For the readers of this review, we can only highlight our saga and ask that you draw your own decision. Thanks.

I wanted a new car. Bought a used 2004 Q5 from a used car lot in Olympia. Three weeks after I driving off the lot the transmission goes out. $2109.00 later - the steering column, 6 weeks later - oil leak. Biggest regret of my life!!

Im leasing an A4 and paid for a portion of the 36 month lease up front. In April 2017, I asked for a letter stating the current balance of the lease payments. I was sent a letter stating that I owe about $3400. I made a payment of $2400 and common sense dictates that the remaining balance would be $1000. But when I followed up in May 2017 (one month later), Audi said the remaining balance was actually $1300 after the $2400 posted.They raised the balance by $300 and nobody can explain why. Every time I call to inquire, Im placed on long holds and then hung up on. A supervisor finally reached out to me and said that he has no idea why there is this discrepancy but I owe $1300. No explanation or attempt to come to a solution. After I pushed, he hung up the phone as well.Obviously theyve made a mistake somewhere but nobody wants to figure it out. Now I dont know how much I owe and if the balance will continue rising with each payment instead of dropping. WORST CUSTOMER SERVICE EVER. Stick to BMW. Audi tries to be upscale but cant compete because their reps are incompetent.

This is our 4th Audi including 5000s A6, and now A4 FWD 2013. For the first 20,000 miles the car was great. Suddenly, without warning the car acted like it was turned off when you pressed on the gas pedal and then as you depressed further it was like the lights went on and the tires would spin and accelerate excessively. It happens when either my wife or I drive it and it is sporadic but puts us in extreme danger when it occurs. One time I almost hit another car and my wife was almost hit 3 times when pulling out at intersections and onto the highway. It has been to the dealer several times and they explained that it is functioning as expected. The mechanics said that almost all FWD A4s with CVT have this issue to different levels of severity and that we were lucky to have gone 20,000 miles without an issue. The dealer has been very accommodating but unless it fails or throws a code there is nothing they can do. Audi acknowledges privately there are problems with the CVT but I am guessing they dont want another recall on them. We are trying one more time before we get rid of the car and buy something other than an Audi.

Audi A4 with less than 155,000 KM has already Timing Chain problem. Audi Canada and Timing Chain Action lawsuit is not willing to resolve this issue. I will be paying over $3000 in the repair bill. You will be wasting your time and money to buy Audi. DO NOT BUY AUDI. You will regret your purchase. Let your friends and Family know that. Do not waste your money on Audi.

Always been an AUDI fanatic. I was finally able to buy my own and now look at the rust. Feeling frustrated now that AUDI does not honor its warranty (I am still under the corrosion warranty). The engine block, subframe and underbody should be coated to resist corrosion, but it is not what looks like - probably a defect in the material, but still Audi does not honor the warranty. My beliefs on my favorite car manufacturer are corroded as long as the structural & vital parts of my car.

AUDI Q3 2016. Since the day I leased this vehicle, I am getting all these troubles and also got a safety recall. DAY 1: BRAKES went BAD. FIXED at Dealership at ROCHESTER HILLS, MICHIGAN. (Dealer said it was may because of bad shipment). And there was no compensation given to me. DAY 180: Safety Recalls. FIXED at Dealership at Ken GARFF, LEHI, UTAH. (Here was no compensation again). DAY 200: Tire Flats and Tire Expert (Not from AUDI) points out that Tire has torn out Heavily. Looks like Tire was not a quality one. Day 250: Windshield Breaks due to Temperature Pressure. (Wow what a quality again). DAY 260: Another Tire Burst in middle of road which should have almost lead to a major accident. (THIS HAPPENED SUNDAY 02/05/2017). (Total Miles 11500).Currently it is running on SPARE tire. I am just scared to touch the vehicle again. I have driven so many Cars and been driving for more than 5 years. But never had such a GREAT experience. That too with a NEW car which is still under warranty. DID AUDI has provided me very low quality tires and other accessories. These are costing me a ton to get it repairs... Does AUDI has nothing to do with it. This is ridiculous that after paying thousands, AUDI gives you such a quality car. WHAT SHOULD I DO NOW. If something happens to me, who is responsible. (I have good driving record since day 1).

Me and my husband leased a 2016 Audi A5 in September 2015. Since then we have had numerous problems with engine light and brakes. They kept telling us the software is coming to fix problem but until it happened 4 times now all of sudden they have fix. Also the brakes squeak like if I am driving a 1955 piece of crap. Palisades Audi is where we leased it. They are crooks also!! I would advise no one to buy a Audi. They would not help us at all so they said we were stuck till end of lease. Do not let this happen to you. Buy a Lexus much better!

There were plenty of models for me to choose from and packages were varied. Also the pricing on models allowed me to consider different options. Many on site vehicles to test drive. Very sleek look. Regardless of the model they all were very well design. Loved the options of the interior. Leather looked great and tan leather was awesome. Also color variety was nice. Was excited to get heated seats and a navigation system for a great price. Seats an average amount of people. There was decent leg room in the back and the passenger seat allowed for quite a bit of room. Also enjoyed the mobility of the back seats.

Audi Q7 3.0 TDI S-line - First my radio went off. A week later my MMI went down. Took it into an auto electric place that said there was an amp that they need to order but I could take my car back, but I wouldnt have any MMI. While driving the car and just leaving the motor way I thought the brakes had failed, then realized the engine had cut out. After 6 hours with my wife and my daughter a recovery truck turn up. We eventually got it back to a local Garage to be told the engine had seized. After phoning around different Audi approved dealers and told Q7 engines are bullet proof. I paid to have my car collected and taken to an Audi garage, to be told after 2 weeks and a new battery that my engine was in deed knackered!!! Insurance won’t cover this… Audi do not want to Know, so I am left paying for a crap pos that now worthless and will cost thousands to repair. Seem I’m not the only one to suffer the fate of the Q7. It’s a 2007 with 82k of mileage. Is this what Audi call Vorsprung Technik… What a load of crap!!!!

I own a 2004, Audi S4, which I purchased used from my brother, who bought it new. I bought this car from him with 45,000 miles on it. At 55,000 miles, the car had catastrophic engine failure, 5,000 miles over the warranty period! The mechanic that is repairing the damage said if one more component would have broke, it could have caused me to lose control of the vehicle and crash. The engine and transmission had to be removed from the vehicle to be repaired. The engine blew a valve and it went through the engine like a bullet. I contacted Audi of USA to: 1.) alert them of this problem and possible safety issue; 2.) Because the car is only 5,000 miles over the warranty and it had such massive failure, I believe its only reasonable to ask for some help in the cost of repairs. The repair cost are going to be between $25,000; 3.) I work in quality assurance for a company and I really wanted to speak with their quality assurance and alert them to this big problem. It is crucial they (Audi) understand the problem. The reps at Audi of USA that I spoke with would not help (except to listen, they are good at that), and were not cooperating with me in the process of trying desperately to alert their quality people of this failure that occurred to my car. I believe I was completely ignored and I need to find out how I can effectively report this, not only to Audi but also other people who own the same vehicle. This is a major issue that needs to be made public. Thank you.

Purchased a brand new 2013 Audi Q7 last April. Waited close to a month for the vehicle. Problems started since day one. The same day, the vehicle was picked up. Within 15 minute driving, the check engine light came on. Brought it back to the dealer and diagnosed to be a bad intake manifold. The vehicle was in the shop for a week. A month down the line, one day the sunshade for the panoramic roof fell off the rail completely. Brought the vehicle back to the dealer and get it fix. In June of this year, the Sunshade fell off the rail again, brought it back to the dealer, waited a week for the repair. Literately a week after the vehicle was picked up, the rail came back again, the car was in the dealer for another week. Now the problem come back again. The car is a little over 1 year old, barely driven with only 6000 miles. Went to the dealer to complaint about the issue and see how they and AUDI will address the issue. The response I got was: this does not affect the drivability or the safety operation of the vehicle. I could always bring it back to the dealer and get it fix. I am extremely disappointed in the brand and its customer service focus philosophy. Especially as a luxury car dealer and manufacture, this is definitely not the way to address the issue. 60K investment and what I get in return is constantly going back to the dealer for the same issue. Even with me addressing the issue, their response is tell me to keep going back. I dont have the time for all this, definitely not a good ownership experience. I am very disappoint in the brand and the experience. Stay away from AUDI!!!

Dear Customer Care, I am an AUDI A6 User and would like to express my view how AUDI INDIA is and how their Service center and how they are malfunctioning and ruining the name of Audi. I have been using the Audi A 66 past 7 years which is now 86000 kms been running but now the service centres are just malfunctioning the customers with very high price, making problems in the car and then expressing then the said parts needs to change or else they cannot do any thing.Audi India has created a customer which is just for a name sake and cannot do anything. The name says as customer care which means for customer but they are saying the words of Service centres and nothing else and also one of the executive told me he cannot do anything. Then why Audi India has created a CUSTOMER CARE. Its better you remove that and close that customer care and make it customer information centre.I sent my car for a regular service and on the receipt of the car after service i noticed that an error is showing on my cluster which says oil level is low so i immediately complained the service centre and asked them that you charged me for the oil change etc but why it is showing which was not showing earlier. Then they took the car back and after 5 days they said I need to pay Rs. 125000 to change the cluster so I am so upset that it was not there before service and after they service they deliberately make the programming in such a way that this error showing and now make money from the customer.At the outset so called customer care is also cannot do any thing. After my complaint the service team relation ship manager is calling me and saying that this error was there past one year and now showing. Is it possible? Also she is claiming that we can get it verified but the question is from where can i verify this? When i ask the same question to Audi India customer care they also says what the service centre says is right. What does this means, as I have all the rights to make sure what the problem is and get it verified but there is no answer with any one.It seems nobody at AUDI wants to address the concern and leave the customer at a mercy that either I pay or get rid of the problem or i close the issue. This is the kind of service level AUDI INDIA is doing and your dealers are killing the Audi India Image. I wish i wouldnt have purchase the Audi and it is my worst decision to buy Audi Car now. I am not going to recommend this car to any one and will also put on all the forums so that all the future buyers should understand the After sales service support that Audi India has. I also wish i would have been in Europe or USA where the law is such that the Audi India has a responsibility to answer. This is it. Thanks. Jai **

I purchased Audi Q7... The brand itself shows its worth, but I never thought that this would happen with my dream car. Only @ 60000 km, Engine Breakdown. Is it Audis actual car? Just after 60000 I have to spend Rs 699,883.76. Called customer Services Gurgaon India, wanted to lodge a complaint on Audis official website. A representative called Heena picked the phone and declined to give me the complaints address for Audi. I dont know is this the cost of using a Brand like Audi. Me and my elder Brother have Audi Q7 and probably we are looking to buy another, but dont think after such a poor experience and service quality as well as such a poor customer services we would recommend Audi to someone else. I would like someone to revert back to my complaint and WANT A DIRECT COMPLAINT EMAIL OR TELEPHONIC COMPLAINT Number FOR AUDI.

I am the owner of a 2009 Audi 1.8t of which clutch failed on 86000 km. After I complain about the clutch at Audi Paarl, they convince me that there was nothing wrong with the clutch. I drove from Worcester to George in the middle of the night and the clutch failed completely. The car is still under motor plan but Audi in George dont want pay the damage because, according to them, the car is not standard and the cars suspension is modified. Audi Paarl and Audi George differs from each other. The bill is R29000.00. Can someone help with advice?

I am Disha and I bought an Audi Q7 for Rs. 94 lakhs from Bengaluru, two years and four months back. The reason was its speed as I had to travel to different cities and it was a business requirement too. I bought two more Audis for my business officials and purpose. But my experience with Audi is very bad. The first Audi car of mine is Q7 and it is a little over two years old. I have spent Rs. 45 lakhs on my Q7 already for it to run efficiently. Currently, I gave the Audi for service purposes a month ago and I have still not got it back in spite of me paying the full amount. The excuse is that they are not able to get the automobile parts and its still to reach India from overseas. I now curse myself for my fleet of Audi. I have a Q3 and an A4 too which are also the same and I had spent huge amount of money on them just to keep them running. Along with the performance of the car, high maintenance cost and bad after sales and dealership services I still thought of keeping my cars but I am not able to get my car back after giving it for servicing.So I regret my decision of buying the Audi cars and would not recommend anyone to buy such cars or any of Audi cars at all. My name is Disha and I am an established businesswoman of Bengaluru.

I had terrible problems like delay, extra charges, poor service, etc., while buying Audi Q5 from Pashankar Auto, Audi Pune, India. And I was promised by Audi Pune that they will compensate this with an efficient service. After 6 months, my car had problems with the accelerator automatically increasing after 3 hours of continuous driving and engine temperature raising to 100 degrees Celsius. I made a complaint to Audi Pune to get it checked and to be provided a courtesy vehicle as promised by them during purchase. But even after 3 days, they are unable to provide a proper courtesy vehicle and take the vehicle for servicing. First of all, how does a car like Audi Q5 - 3.0 TDI had this problem after only 3000 km of driving and how can Audi Pune offer this kind of lousy service?

Hello everyone, today to June 28 and I went to the Audi dealer Lynbrook New York. I have Q7 2014, its now 17,000 miles and I need a new Break and after the service they broke my right hand mirror. So guys if youre going to Lynbrook Audi dealer, careful.

I bought a used 2005 A4 convertible (Cabriolet 1.8T) with 48K miles on it. It now has 58K miles on it, and the TCM part on the transmission is faulty. I hear that this problem is common, yet Audi has yet to admit to their mistake. I doubt that I will be purchasing another Audi in my lifetime.

I have a 2008 Audi A4 with oil consumption problems. It burns one quart of oil every 1,000 miles. The dealer said that this is a common problem and it has no solution. They said that I would have to get used to it. This is extremely common in the 2.0T engines throughout Audi and VW. There are many websites and forums dedicated to this topic. Audi needs to issue a recall.

I have an Audi A4. My favorite part is how well it handles in the inclement weather of the Northeastern U.S. I have great experience with aftercare and always am taken care of in service. I do not think I will be able to own another brand/make after the great experience I have had with my Audi! The in car Wifi is especially great for working in my vehicle and being always on the go. :)

I own a 2014 Audi Q7 TDI and was forced to bring my car in for the diesel gate emissions fix. My car is ruined and unsafe to drive! I was promised a slight reduction in power and possible loss of 1-2mpg. I am down 4-5 mpg and over 10 mpg while towing a trailer. Car no longer has any mid-range power so I can no longer tow my trailer safely. Audi/VW deliberately understated the changes resulting from the emissions modifications from the diesel gate scandal. Anyone who owns a diesel VW/Audi resist from enrolling in the fix. It will ruin your car! The fix is a bigger lie than the original diesel scandal! VW/Audi point the finger at the judge and refuse to even diagnose the car.

I have recently learned that the terms and conditions that I agreed to are in fact not what the contract that I signed represents. I am also very upset to learn that the market value that I was guaranteed was in fact false and was grossly overstated by at least $13,000. Even more so, I am upset by the fact that after consistently being assured and led to believe that a lease contract was far better to do instead of purchasing because I was getting a much better deal, this also has now been found to be false, and that the actual purchase price of the vehicle is an estimated $7,000 to $8,000 more than what I agreed, not to mention the fees that I paid upfront that were added back into the remaining amount due.I am bothered by the fact that Ashley with Audi Financial Services stated that she would have never agreed to sign a contract like the one that I was led to sign by the misrepresentation of facts. She also stated that the amount that was calculated for my 2010 A5 was more than what the normal payment should be. In referring to my contract and the terms, she stated that she had never seen one like this before. Jim, the manager at Audi Financial Services, stated that my true intent to purchase the car instead of leasing was evident by the fact that I made a down payment of $26,124.00. He also stated that he wished that there was something that he could do, but that his hands were tied. He advised me to contact Audi USA and/or the dealership to address modifying the contract terms and purchase price based on the information that had surfaced. Since the dealership has shown that deceptive and misleading actions were conducted in order to have me agree, I contacted Audi USA.Since then, I have been working with a representative named Rob. While he is nice and very apologetic, I feel that my efforts to work in good faith are potentially one-sided. This conclusion is based on my last conversation with Rob, in which I welcomed him to please pull the recorded conversations between Ashley, Jim, and myself to verify that Audi Financial Services agreed that my contract was written to be unfair to me. He stated that he did not think that it was possible for him to. He also stated that he would try to see what, if anything, could be done to modify my contract. I advised him that since my decision to enter into a contract with Audi of Columbia was based on misleading, false, and/or undisclosed information, if I would have been made aware of the true nature, costs, and terms of the contract, I would have never agreed to sign.Based on todays fair market value, Audi USA has been paid in full, but instead, I am being informed that I, in fact, owe an estimated $23,000 more, not including interest and finance charges. I am now being placed in a situation with Audi where I am being forced up against the wall to either agree to the grossly-inflated price, or watch Audi take possession of a car that is technically paid for due to the fact that my contract ends on 06/13/13.

The vehicle has never missed a service and yet it has had issues since the very first week it was purchased new from Audi Centre Perth in May 2010 for just over $100,000.00. See the History of excess oil consumption which is ongoing, gearbox malfunction at 62,000km, and now the catastrophic engine failure at 102,000km, due to the faulty timing chain tensioner.The most disappointing thing of all is that once you actually begin to investigate these issues it is very clear to see that Audi were well aware of these issues all along. In fact, only after legal action in the USA, they agreed to rectify these issues at no cost to owners. The oil issue is covered for an extended 8 years or 88,000 miles for 3 options of rectification, and the engine failure due to the faulty timing chain tensioner is covered for 10 years or 100,000 miles with a replacement of the engine.However by far the worst part that I find completely outrageous is the fact that there was a recall in the USA of all vehicles with this engine type to replace the faulty Timing Chain tensioner due to the significant number of engines having to be replaced, yet Audi Australia failed to even advise owners of the high probability of a catastrophic engine failure. The lack of disclosure to Australian owners denied them and me the option of even paying for a replacement tensioner, at a much smaller cost, and prevent what appears to be the inevitable engine failure and the significant cost to rectify that. The exact situation that I find myself in now.The failure of Audi Australia and the Audi Service Centre to inform me at any stage that there was a known defect in the timing chain tensioner, and advise me that it would be wise to replace it at a small cost now, rather than be left with an enormous unexpected cost down the track. The cost is one thing however the absolute inconvenience of the vehicle being off the road for 3 weeks now, combined with having to hire a car and not being offered a loan car after 3 weeks, is also unacceptable.

Ours is the second Audi convertible weve had, and the engineering is top notch. And service has been excellent also, so I can see it could be bewildering for some people like me to come across these horror stories. However, Ive always been concerned about the what if something breaks? aspect. Especially with a cloth roof! Well, I hated to let the last Audi convertible go (it was a gorgeous amulet red). But I was afraid of the cost of repair, if something did go wrong, so Im somewhat consoled by these stories (sorry, folks).Anyhow, we had the first convertible, an A4, for 6 years and there were no problems after they fixed a squeaky speaker soon after we took ownership. Otherwise, I remember the only issue was one side of the glove box, where the plastic hinge ripped a little, so it was hard to close properly. As for the A5 weve had now almost 4 years, the battery failed and they replaced it under the warranty (phew, beat the expiration date... that things around $300!). Also, the transmission seemed to jerk through gears, and they did spend 3 days (!) repairing that under warranty. The only other oddity is a silly thing... the black button that resets the trip meter... its lost or peeled its paint and looks an ugly white. Ill definitely get that fixed soon before its done 50,000 miles!So, to sum up, these cars have been excellent to drive (note that were spoiled after having had a Sebring convertible previously). I am concerned about the transmission not being as smooth as that in a new Honda Ridgeline we bought last year. So I predict well keep the Audi up to two years more but next time, I think well LEASE the next Audi or maybe even a BMW.

Audi having very good models and variety is big! Got mine about three years ago and Im ready to get another one soon! On this time Im planning to get different color and model! Features are really good! Absolutely love them! Having Bluetooth, GPRS, and other cool features what I really love! If you want to ride a round really cool car then get Audi. I havent upgrade my car yet but Im really planning to because I have been visiting their website and there is bunch of stuff what I really really like! The car is also very big and very nice! Fits everybody and everyone really nicely in it! I having a big family and Im very satisfied! So its highly recommend!

It has been my greatest misfortune to have bought an Audi A4. Early on we recognized that we had two problems: one was the ever changing and replacing of the fuel pump and the second was the sludge problem. The first recognition of the sludge problem was on March 18, 2008. This receipt I have. It said Rich found possible oil sludge problem. We then visited Life Quality automobiles of Bay Ridge again on September of 2008 and November of 2008. On one of these dates we paid close to $6000 to fix the sludge problem. The receipt that I do have for 3/18/2008. We also have a service and change of oil at the Audi service center Life Quality.All service and oil changes have been made at Zumbach when were living in NYC. Then Life Quality and Audi of Brooklyn when we moved to Brooklyn.I dont have the receipt for September or November of 2008. I never thought that I would need it for a future claim. I went to the offices of Audi of Brooklyn in May of 2011 to try and get copies of the work but since they bought out Life Quality of Bay Ridge, they only kept the receipts for 2 years and they destroyed any receipts that would have been in my file. Their computer system shows I was in on those two months but they cannot see the details of those days.Once we did pay for the sludge problem, we were under a new 8-year warranty. In June 23, 2009, I was at Audi of Brooklyn and the sludge problem occurred again. I do have this receipt and they fixed the problem again; but since we were covered under the warranty, we did not pay this time.It has been painful monetarily to own an Audi. This sludge problem is ongoing and recurring. To ask me for copies of receipts after three years is unfair. In September of 2008 I had just moved into my new house in Brooklyn and I had just given birth to my son. It is understandable that some papers would have been misplaced.I would like to be reimbursed for my hardship with this car and the funds I paid to fix the initial sludge problem. The car right now has a sludge problem. I can’t keep fixing this problem; it is annoying. I really feel that I received a damaged engine and I would like Audi to replace it with a new or used undamaged engine. It is more costly for them to have to keep fixing an ongoing recurring problem.I am enclosing all and any of the receipts I do have. Replace my engine and reimburse for sludge costs.

Six months after purchasing a 2007 Audi A6 with 57k miles the steering control module required replacement. The cost to fix was $2,600. Because this obviously a result of poor engineering and not a wear and tear issue I wrote a complaint to Audi directly. Their response: We are sorry to learn of your issue however the car is not under warranty (they wont acknowledge the fact that this is a common issue as seen on many Audi forums) and because you did not buy at an Audi dealership and you are not a loyal Audi customer (1st Audi and last) we will not assist with repair. The point of my writing this is that their vehicles are over engineered and repair record and costs are absurd. Oh and dont even try to bring to someone other than an Audi dealership because they cannot work on them. And the dealerships know this full well!!! I am through with the 4 rings of death as my mechanic calls them and switching back to Lexus. Dont get taken by the looks of what I think is a great looking vehicle like I did. You will be surely regret it and be shopping for a new car ASAP.

Audi demands respect, commands the road, close second to none. I personally drove a 2004 special edition TT and I can honestly say by far, this little speed demon is the most fun, exciting, smooth, reactive and never disappoints. Custom leather seats crafted to meet the high standards Audi always adheres to and often exceeds are a favorite for me. This vehicle is eye-catching with very unique and sexy lines. The interior is just as impressive, modern, sophisticated, clean and perfectly positioned to maintain maximum control of this power packed superior machine. It feels as though you’re in the cockpit of your very own rocket ship at a creamy soft leather seat. Youll turn more than a few heads as you glide effortlessly with speed, precision and power, hugging the road like you really mean it. This car fits you like a glove, and for that, youll want to give it all of your love.

I leased an A3 clean diesel from Audi Coral Springs in April of 2013 with the intention to buy if the car performed as well as the salesperson assured me it would. I was looking for a high performing car with significantly reduced emissions. I considered the Audi diesel, hybrids and electric cars. I chose a model that would no longer be available in the US (A3 clean diesel hatchback). There were only a handful available in the country and one of them was at Audi Coral Springs. Because I was set on this car and there were so few, I had no bargaining power and paid an enormous premium for the car. The leasing process itself was torture. The dealership had one printer and it wasnt working so the entire transaction took more than 4 hours.When the diesel emission fraud became public, I contacted the dealership and Audi USA. I was told over and over that the emission fraud was no big deal and that Audi owed me nothing. Basically I was told that Audi is handling this and that no one in the company could deal with my complaint. Audi has decided kill its brand and ensure that its customers go elsewhere.As for Audi Coral Springs... the personnel at the dealership were down right rude. I returned the car at the end of the lease only to be told that I had to sign a document that if anything happened to the car while in the hands of the dealer (the only place I could return it), I would be legally responsible for the damage. The document stated that I was required to maintain auto insurance on the vehicle until it was in the hands of the manufacturer which would take weeks to months. Ripped off a third time by Audi Coral Springs. I asked how I would know when to release the insurance and I was told not to worry about it. Needless to say, given Audis horrible, horrible customer service and casual attitude about defrauding the public, I will never drive an Audi again. I now have a Lexus hybrid and the experiences could not have been more different. One star for this dealership is really one too many.

We bought a 2015 A6 7 months ago. This car rides like a dream, has power and comfort. But, you would think as much as you spend on these cars the service would be a lot better. We had our oil changed at Cavender Audi in San Antonio and they would not even reset the oil service alert (you are unable to do it yourself in MMI). Then when your complimentary data service runs out after 6 month you have to pay $800 for 30 months. Toyotas Entune is free, Fords, SYNC is free and I am sure there are a lot more companies that provide complimentary service like this. Chevy allows you to use your current phone data plan which costs $10 month. So bottom line the car is outstanding but as much as Audis cost they could at least give you complimentary data or at least let you use your phone company.

2004 Audi TT transmission problems! 70k miles and Audi wants $7000 to replace my transmission! I got all the routine oil change and services. The car has been garage kept, one owner (me) and its been babied. It jerks, bucks, jumps and the tires squeal and peel out when Ive been on the road for only about 15 minutes. Its like getting whiplash every time you drive! Audi headquarters in Auburn Hills, MI offered me a trade-in! Fred Lavery Dealership in Birmingham said transmission needs complete replacement. Really? **? The car only has 70k miles on it and has been the scheduled services. I have done nothing wrong! Ryan, the so-called Eastern District Supervisor at Audi, said Im asking too much of Audi to take care of this; its passed the 50k warranty! He said if I would have done this earlier in 2008, they would have replaced the transmission. Really? Thats how Audi treats customers? I checked the internet. There are hundreds of Audis with transmission problems just like this! There should be a 100k warranty from the factory on the transmission and Audi should stand behind their vehicles. Audi knows this problem exists with TTs. Im going to file a lemon law complaint and contact the president of Audi until this is fixed! I spent way too much money on this high performance vehicle to have the transmission crap out like this, and then theyre going to stick it to me with a ridiculous $7000 transmission replacement, which they said theyd reduce but thats not good enough. They need to replace my transmission because its Audis bad design that everyones transmission is going out. Shame on you Audi! I thought you were better than this.

I had an accident and I thank God everyday I was driving an Audi. I totaled one Audi and had no idea. I was still driving it for 5 days before I knew something was seriously wrong. Any other car I would have been dead. Im on my third one and wont switch.

Bought the new 2014 A3 s line 150bhp. Since buying the car, its been back to the dealers 8 times with a problem with the suspension. When going over speed humps, its grinding. Audi cant find the problem. Its been going on 4 month now and still the same. They have had a main man from London Audi to look at it. Said it needs some grease put in a bush???? But still same. Now theyre telling me it needs some different grease put on it and it could take another 2-3 weeks. Audi c/s been no help. Theyre saying it could be the characteristics of the car now. Ha ha, so you buy a new Audi to grind over speed humps.

Bluetooth in A5 Cabriolet 2013 unusable - I have 3,800 miles on this 2013 car and am ready to sell it. I make a lot of calls while driving. People cant hear me over the noise and tell me Im screaming at them. This is with the top up. I have been to Audi twice and been told that nothing can be done. A car over 50k deserves service and functioning equipment. When I bought the car, I was clear to the salesman that voice control was important to me. It is disabled in the Cabriolet. My husband says buy a headset. I want them to fix it.

I traded my Mercedes for a gorgeous brand new 2012 Audi A8 L. My nightmares with Mercedes pushed me away from ever buying another Mercedes product. But the nightmares have returned. 3,700 miles EGV failure. Audi came and towed it to the dealer. Parts had to be ordered from Germany. 5 days, 10 days, 14 days of waiting. Wrong parts arrived. After pushing them to pull one out from another A8 in inventory they finally agreed. In the meantime, I was offered to drive a new Infiniti M series from another dealer because all of the 15 Audi loaners were out. I didnt miss my A8 much because the Infiniti was amazing (note to self...).4,500 miles and the navigation screen wouldnt rise from dash because of a motor failure. 3 days of downtime. 7,000 miles - My dash lit up like Christmas lights due to a mysterious computer glitch. Towed again. 2 days of downtime. Mechanics couldnt find cause. 10,500 miles - Trunk doesnt open due to a motor issue. 1 day of downtime. 14,000 miles - Right side Hella made headlamp housing needed replacement due to moisture build-up. This happened on my Mercedes too at 22,000 miles. I have never experienced any problems with Koito or Ichikoh headlamps. 1 day of downtime. 16,000 miles and its Christmas lights again. All lit up and no engine. Towed again. A sensor was replaced after 2 days. 18,200 miles - HVAC failure. Aluminum die cast compressor clutch cracked and needed replacement. Since then a slightly noticeable noise when operating. It used to be dead quiet. Dealer disagrees... 19,000 miles - Super annoying rattling and humming coming from passenger side door. Loose component found in window regulator. Simple fix.I guess this is a common situation with Audi quality and reliability. For a price inching near $105K, I expected a high quality product. I was wrong. My decision to ignore all the consumer review agencies was indeed a stupid thing to do. All of the repairs were done under warranty. The time without my A8 due to quality issues is ridiculous. The headaches of going back and forth to the dealer is unacceptable. Its the very last Audi I will ever own. Colleagues and friends never have issues with their Lexus/Toyota, Infiniti/Nissan, and other Japanese makes. My 2007 4Runner with 77,000 miles had absolutely ZERO problems. My 2010 997 had a few issues but nothing near my Audi. My brothers Acura TL has had zero issues. Ive decided to get rid of my A8 this month. Im going for the Lexus LS F Sport. It may be a bit boring compared to the Audi, but Im tired of wondering whats going to breakdown today! I am convinced the Germans should rely on Japanese suppliers for electronics! The Germans have the greatest ideas but theyre poorly executed...

We purchased an Audi Q7 with 92,000 km on it from Sydney. We looked at it on the 21st March 2012 and bought it for the price advertised on the 22nd March 2012 with no questions asked. We were offered 3 year new car warranty for $3,500, which we paid up with also no questions asked. On the 21st, we were asked to pick up the car at 10 am on the 22nd. We came at 10am and the car was not ready. We waited for 2 hours. There was a problem with the Audi but they didn’t tell us exactly what, they just said it’s not a big deal. The day before, we explained to them that the car must be ready at 10am as we were driving to Melbourne. We were then approached by a group manager who said that we can’t have the 3 year warranty, it was a mistake and that we can have a 2 year warranty for $2,600. We did not want to accept this. Finally, they agreed to give us as promised 3 year new car warranty for $3,500 but the lady that does that was away so they promised the next day I would get the paperwork for the warranty from Anna Marie. Of course, I never did. I called 3 times and finally got the paperwork but it was for the 2 years, which is not what was promised. Therefore, there was a lot of emailing back and forth.After 2 weeks of having the car, the seat broke and the buckle broke cup holders jammed. We did a diagnostic scan of the Audi computer which showed engine faults and other faults. Vince ** from Audi Alto NSW confirmed there is nothing wrong with the car. Since the car was under the 3 month warranty Audi Brighton (Melbourne) had to get approval from Audi NSW, which has taken 3 days and I still don’t have my car. A week ago when I went into Audi Brighton, someone looked at the car and noted all the problems and made me an appointment for a week’s time. At this point, that dealer knew that the car was from NSW and that it was under the 3 month warranty but they didn’t bother to contact anyone in the meantime. So on when I took my car in, they said it will take approx 5 hours and will call me when done but they realized that they need Audi NSW approval. 3 days has gone past and my car is sitting in Audi Brighton and they still haven’t touched it. Both the dealers are lying and making up excuses. I am fed up with this. I just want my car fixed as it hasn’t even been a full month. I don’t think that it was appropriate that Audi NSW sold me a faulty car or at least didn’t tell me about it. I have not yet experienced something as horrible as this. What can I do? What are my rights? This is just shocking.

We had an Audi years ago and wanted to have another one. The Q7 fit our needs. However, it has been a terrible experience. The brakes will not stop squeaking and the dealer says they have relayed the problem to Audi but nothing gets done. 80% of the people who own this car are complaining according to the dealer. The squeaking is so loud that you are embarrassed to drive the car when anyone can hear. It is awful. Please do NOT buy this car. Audi, please listen to your customers. I will stop people on the street and tell everyone not to buy this car.

I have a new 2015 A3 Cabriolet and the top leaks every time it rains. Audi dealer is unable to duplicate so they are telling me Im out of luck. Sick of this car and Audi not wanting to own up and figure out a solution. Paid a ton of money and wish I would kept my 10 year old Chrysler. I will never buy another Audi. EXTREMELY DISAPPOINTED.

Do not ever ever ever purchase or lease an Audi! Heres my nightmare: back in 2010 my then husband leased an Audi in my name (the joys of marriage). About one year into the lease, we separated, both of us moving to opposite ends of California. The vehicle sat at our primary NY residence for almost two years as I would have been penalized for an early turn in. The car was only used for the limited times that I would return to the east coast, probably 5000 miles in total during that time. At just over 30,000 miles the clutch died without warning. This happened on a busy two-lane highway in a dangerous spot. Audi financial blamed it on driver mishandling. I have been driving manual transmission for 30 years and this has never happened. I am clearly capable of driving a stick shift. Happily my insurance covered it but for the deductible as Audi wanted to charge $6000 to repair. Finally, several months later the anticipated turn-in date arrives. I do everything I am supposed to: have the car inspected by Audi (which of course jacked up the damages); and turn it into an Audi authorized dealer (Audi Mohegan Lake, NY). The next day I turn in the plates and take this nightmare off of my insurance policy. I thought this was the end of my Audi dealing. Wishful thinking.Five months later I get a call from Audi Credit stating that I never paid the final bill. I advised that I never received the bill. This is because, as they explained, they never sent the bill! I told them to send the bill, which was received a month later. They are now asking for $497.35 in late return fees! Conveniently the odometer statement, prepared by Mohegan Lake Audi does not have the turn in date on it. Audi decided to wait a month to pick up the car after I turned it in. I have been back and forth with Audi Financial and Mohegan Lake and have yet to be able to get proof of the date on which I turned the car into Audi. My insurance (in deadbeat exs name) shows that I turned in the plates to the DMV and took the car off the policy on 7/2 (days after I turned the car in). I cannot find my DMV receipt, cannot get an answer when I call NY DMV, and cannot get the paperwork from Geico showing that the car was removed from the policy because the policy is now in my exs name. I am beyond frustrated! F AUDI!!!!!

Five hours at the dealership to get the paperwork completed, 15 minutes of negotiations, and we were the only customers buying. The car (2016 Audi A4 quatro) is finished nicely, drives well at turnpike speeds, but in town it is AWFUL! Acceleration when needed is absolutely unreliable. Sometimes accelerates as needed, other times the engine does not increase above idle speed when power is really needed. The dealer had the car for a couple of days and could not duplicate my complaint. They then stated if this problem occurred it was my driving technique (my wife has the same problem of non-acceleration randomly). I tired of arguing with the dealer, and just accepted the fact we are stuck with this car for another 19 months when the lease expires. We are reluctant to drive the car, and after 17 months it has accumulated less than 9,000 miles. We had two Mercedes prior to this piece of garbage, had never leased a car before, and never owned an Audi. We will go back to Benz, will never lease again, and never again have dealings with Audi.

UPDATED 1/12/2021: I bought a brand new Q7 from Audi 3 yr ago with 5 miles on it. At least 2 of those yrs my truck would say down 1 quart of oil at least every couple months and I would always take it in to Audi then it started being monthly. It would read down 1 qt of oil and I still would take it in thinking that this was normal :(. So now my Q7 dash saying down 1 quart of oil. It’s been 3weeks and when I took it in to Audi I demanded to know why is this happening :(. I was informed that I need my engine to be rebuilt which will cost $19,000 and that my warranty just expired a few months ago @50,000. I complained BIG TIME then Audi said they will pay 75% but I’m responsible for $4980 which I still feel is crazy. How do I go from $89,000 new truck to a piece of junk in 3 years. I HATE I choose Audi to invest my money with cuz this was a waste. :(ORIGINAL REVIEW: I save my hard earn money for 5 years to be able to put a down payment on my Dream 2017 Audi Q7... I was so excited. I dotted all my is and crossed all my t’s just to end up with a Lemon. :( I did research on my Audi truck before purchasing it and when the time came as a single mother I was so excited to finally for the 1st time purchase me a brand new truck with only 3 miles on it... This new Truck quickly went from Dream truck to nightmare truck. :( About a month after I bought my new truck I was hearing a squeak from my breaks. I immediately called the dealership and they told me that was Audi new braking system and with a lil more wear & tear on my truck it would go away. But it never did. :( 3 months later I took my truck to Audi dealership because the squeak From my breaks got louder to the point when I leave for work @5 am my Neighbors could hear me which was so embarrassing as a 1st time new proud car owner... (I’ve had 5 used vehicles in my life all which were a piece of crap always need’n work... I thought my dream Audi truck would be different.)So when I took my truck to Audi they acknowledged that they can hear what Im hearing But at this time there’s nothing that could be done because their system is not showing nothing mechanical is wrong with my truck. So I’m like, You hear this loud ** noise But youre gonna stand here in my face and tell me nothing can be done at this time to keep putting wear and tear on my new Q7 and it will go away? And Audi was like YES.On another occasions I called and complain that the noise is even louder and someone in the service department told me the next time I drive my 2017 Audi Q7 put some speed behind driving then hit breaks real hard and that should fix the problem. Uhhh, I said, that don’t seem safe. I was pissed and felt like I had been had by this premiums upscale car company. So I call corporate and again to my surprise They ask me, What did the dealership say when you took it in? And in so many words the lady says, We can’t do nothing about your truck unless the dealership says it’s a problem. I couldnt believe my ears. I was so hurt. I felt like I was dealing with a slick talking used car salesman.So my complaints and taking my trucks back to different Audis hoping to get this problem fix went on till right now as I write this complaint. And I have yet to still get anyone at Audi to do anything to fix my problem. Its like I NEVER had a brand new vehicle because from the beginning It was a problem... My prayer is that someone learn from my mistake in putting your trust in where I bought my brand new 2017 Audi Q7 and where I’ve communicate with them about this noise on numerous occasions. Audi Financial located 2490 Skokie Valley Rd Highland Pk, IL 60035. I’ve also complained and Have taking my Truck on a few occasions to Audi Orland Pk 8021 159tg St Tinely Pk, Il 60477.As a single mother you hear all the time about how salesmen and dealerships take advantage of women and I do feel like that’s whats happening to me. When I’ve spoken to my Pastor, friends or co-workers about this issue Im having with my truck everyone is shock that Audi is treating me and my truck situation like they Have over this year. My Pastor told me, It’s not that something went wrong with your vehicle. That’s the big thing. It’s how youre being treated about the whole thing... with no respect or not standing behind Audi name. I will continue to write letters & complain about Audi till someone Listens and helps me... Thank you for your time.

I must say that the Audi Q5 is a car that you feel healthy, although the German car is equipped with lots of electronic devices but rarely car seizures”. After 4 years of use, I still see the vehicle smoothness and quality as when they were new. Crisp exterior, handsome much thanks, partly angled grille at large. Generally very satisfied.

It varies from sport car models, to mid size suvs, to full size suv, and amazing cars. If youre looking for a car for the family then the Q7 is amazing, I love how smooth it drives. The appearance of Audi gives you that sleek, business, sophisticated look. Not only are Audis head turners, they also are remarkable on the inside with some of its features for the higher models. I personally like the backup cameras, the automatic mirrors, and the signal to let you know there is a car on the side of you. You can experience any upgrade such as the seats. Most cars come with the standard black leather seats, but you can replace it with the tan or red. For the Q7s I know they can fit 5 people comfortably and as far as the sport cars you have to be a short person to fit in it. The full size cars are extremely roomy.

My 2005 Audi A4 purchased in December 2004 fried in 2008 due to oil sludge. My sister drove the car from D.C. to Charleston home for Thanksgiving. It had been making strange noises so she took it to the Audi dealership to have it looked at before she left. About an hour away from Charleston, the engine blew. Audi did nothing to help us even though we had the car serviced at the dealership every 10,000 miles for this exact reason. They even still expected us to make our monthly car payments. We ended up getting a new engine put in because our new car repair service had found a 2005 engine that was pretty reasonable. The same thing happened again last Friday.

Audi 2007 Cabriolet-Takata air bag recalls - Advised of Takata air bag recall by CARFAX (not Audi) on 3/10/2016. I immediately called and emailed dealership who advised they were not aware of recall arrangements but would get back to me when parts might be available. I subsequently did received notice of driver side airbag recall from Audi on 4/5/2016 with the letter indicating no replacement parts were available and I would be advised when they would be. I now have received another notice for the passenger side airbag with same note that no parts are available and I will be advised when that would occur. After 5 months, does anyone think (from a product manufacturing standpoint) that this is acceptable? Note to Audi USA--lack of definitive communication and action will always drive away your customers!

I went and bought a used B7 RS4 recently - 2007. I have owned multiple Audis over the years and this one takes the cake. I also took mine to Molle Audi in Kansas only to be told that they dont know how to handle RS4. First they said that clutch hose is bad - charged $500 and changed it. Problem persisted so I reported it back to them. Then they charged $900 to change slave cylinder. Problem persisted so I reported it back to them. Their manager said they would have to take transmission apart. I said if I wanted someone to randomly test whats broken, then I would have taken it to someone other than Audi dealership - back road shops.Cons: Very over-hyped. Yes they are amazing. But not when you have to spend serious amounts of money at each maintenance interval - belts, axles, brakes, transmission and engine mounts. Yes, there is a sensor in engine mounts. Get ready to spend some serious dinero. Carbon cleaning has to be done every 20k miles. This is not a Ferrari or Audi R8 or Aventador where I should have to take my car into maintenance for $800 every 20k miles. Of course, gaskets, manifold arm flaps and many other items come into play at the same time. This is a rare car. So dealerships never carry parts for it. If you need anything, it always has to be ordered leaving your car useless for days at the dealership. Even if they overnight it, it still takes too long. Not many can work on it. I took my car to two dealerships (Audi) and they told me bluntly that this is not an everyday car and they would have to consult with someone in Germany. I almost lost my footing. For a car with 420 HP, it sure isnt as fast as cars with 420 HP. An S4 with few bolt-ons becomes just as fast as this - I tested this at a 3.5 mile grand prix track. And they are half the cost. No A4 or S4 will give you a rush like this, but this thing requires constant maintenance where A4/S4 dont. Shoot me but I said it and I owned S4 before this. This is my third Audi and fourth German in the house. MRC shocks go bad and then you have to pay arm and a leg for it. Stock clutch has a problem. Look up transmission clutch issues on B7 RS4. Stock LUK clutch/flywheel combo goes bad after x number of miles based on driving patterns. Lads, this is a 8,200 RPM beast. Why did Audi screw up by using cheap parts? So if you are looking to buy a B7 RS4, make sure it will shift gears above 7,500 rpm from 2nd to 3rd and so on. Also, due to this issue, many RS4s are plagued with Transmission synchro issues - another $1,000 just in parts. Needless to say, resale value already isnt good. Add maintenance headaches to that. My car was in dealership garage more than it was in my own garage. Quattro system is great and has saved many lives. However, it is nothing close to Attesa on Nissan/Infiniti or the AWD system that Mercedes or what Land Rover has. In short, its nothing out of the ordinary. Look up car reviews and be the judge yourself.

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.My coolant light sometimes turns on and I have been to that dealership 3 times while car was UNDER WARRANTY to fix this issue and every time I was assured it was fixed and the issue never got fixed. Been regularly servicing my car over there (Have done all required services with Audi) during this period but I was informed that I need to pay an abnormal fee since there is an issue with the coolant pump and parts need to get replaced and it wont be UNDER WARRANTY since it is a new issue which is not the reality (Paperworks proves my statements). Had the same issue with my brakes, no one ever mentioned to me that my brakes have issues (Been following companys guidelines and scheduled maintenance) so now it is going to cost me ~$1K to fix. It is smarter to not go after $300-$1K more for someone who can potentially be your repeat client and make you more money than the change these service departments are after. (I know this since I am a Business Analyst.) Please educate your dealerships on how to run a business. GOODBYE AUDI FOREVER, from now on will take my car to a reputable decent mechanic. Will never also purchase another AUDI in my life.

My experience with my 2013 Audi A6 Quattro has been a nightmare. I have had to replace the turbo, water pump and thermostat at 61000 miles, my cooling fans keep coming on I take it to the mechanic and they are turned off then a month or two later the fans are back on again, the mechanic said he can find out why the fans keep coming on, I replaced the cooling fans two weeks ago. Now today I pull up in my driveway and the fans are back on again, I have spent over $5000 trying to keep this car running and it only has 78000 miles on this car, I will never purchase another Audi car, they are horrible cars.

After owning Mercedes for 30 years, I bought an Audi in 2012. Big mistake. As much as I enjoyed my TDI, it was not possible buy another; Audi keeps changing their design for the worse; and my experience with the sales staff at two dealerships was enough to make me realize they do not care about customer loyalty. All they want to do is move existing inventory as fast as possible.

You pay $60,000.00 for an Audi and this is the message you get. So, the built in Navigation system is now virtually useless. Ive got a Garmin portable GPS that cost $120.00 and has lifetime map updates. See Audi message below: Map update. You have used up your quota of free map updates. Further updates are subject to charge. To obtain the latest Digital road map North America (Mexico, Canada, USA) Version 2020/2021 map update, please contact your Audi partner.

I have been a customer of Mercedes for many years and decided this time to buy an Audi as I have a big dog that likes to travel with me so I tried the Q5. The car itself is fine but the service and follow up from Audi is horrific. The GPS system has never worked on the car, the maps are all outdated. When I called to get it updated I was told it would cost $795! to fix something that never worked on a brand new car! The same for spare keys (if you happen to loose a set) - $600 to replace! There is never a loaner car when the car goes in for scheduled maintenance and the staff (Audi in Osborne Park, Western Australia) are abrupt and apathetic. I will never buy another Audi in my life - back to Mercedes for us next time.

Our Audi 2009 A4 has many problems such as extensive oil usage, did not pass its first smog check, and now Audi dealer said that the car needs engine replacement for $14,000!!! We have tried BMW, Mercedes, and Lexus before but this is the worst car ever!!! It gave us so much headache and it cost so much money prepare. Very frustrated!!! HELP!!!

I have a new 2016 Audi A6 with an eight year bumper to bumper warranty. The only warranty I did not get was for the exterior paint and leather seats. I am the only driver of this car and no longer have kids at home, so thought I didnt need it. Starting a few months ago the leather front seats began to warp and crinkle. Now the leather on the back seats are beginning to crinkle as well. The first time I took it into Plaza Audi in St. Louis the service department put conditioner on my leather in hopes it would fix the defect. Clearly it did not. The second time, the new manager said clearly theres something wrong and hed reach out to his Audi rep to determine how to get this repaired and he snapped a couple photos. Somehow Brad **, Audis Midwest Rep has declared that my seats defects are due to outside influence. He cant say what that outside influence is or why fine leather seats buckled and crinkled on their new car. I was told my only remedy is Audi Customer Experience. After weeks of an investigation Joanna at Audi Customer Experience told me that no one in their department is a technician so they have to rely on what their Audi rep tells them. So, WHY is there a department that can essentially do nothing but repeat what their rep has told them? I took my car to another Audi service department. Experts there agreed I could not have caused this damage and theyd get back to me in a couple days. Ah ha, but because Brad ** has already made a ruling on my car, NO OTHER AUDI SERVICE DEPARTMENT can question his ruling. Then I contacted corporate communications. Just got another callback. Good grief, corporate communications circled me BACK to Audi Customer Experience who only repeated to me exactly what Brad **s original ruling! Ronald ** at Audi Customer Experience repeated again that Audi blames ME for the manufacturers defect on my leather seats. He would not let me tape the conversation. Ronald ** refused to give me the name of his boss. He says hes speaking for Audi worldwide and no one can help. I can pay for the new leather seats and Plaza Audi will kindly install them for free. I feel like Im playing a board game that keeps sending me back to the same place with every move. Any suggestions?

I suggest you dont buy an Audi vehicle. My wife and I were both Audi people. She drives a 2015 Audi Q5 and I have a fully loaded 2014 A6. Both vehicles have had their maintenance done at the dealership. We just had to pay to have her pistons replaced on her Q5 due to the oil consumption issue (Google it). They have known about this defect and have settled a class action suit on earlier models. Rather than fix the problem, they are taking the position that oil consumption is normal and they have noted as such in their owners manual. My wife was at the point where we had to add oil every other week. The repair was over 4K. I am at the point where I am adding oil to my A6 although much less frequently but I am concerned about what is going on in the engine.I feel Audi is not standing behind their product. For the amount of money we paid for these vehicles, these engines should last longer. The maintenance on these vehicles is not cheap. To have an engine need that kind of repair after 5 years is ridiculous in this day and age. For it to be a common problem where they have a specific oil consumption test protocol at the dealership just shows you how common this is. I am sure it would be a huge expense for them to admit fault and resolve these issues. They have been fined for lying about issues with their diesel engines and they simply cant be trusted.So as much as we loved our vehicles, we are done with Audi. We will never own Audis again and our next cars will be something more reliable from a more reputable manufacturer. Not only are we sharing our story on multiple forums, we are telling all of our friends and co-workers about our experience with Audi. I am certain they have lost way more than the 4K it would have cost to cover the repair on my wifes Q5.

I am writing this message to alert those of you who drive Audi Q7. Last Thursday, I escaped disaster when my Q7 brakes failed while I was driving. I by Gods grace saved ladies and kids who were on the road. Moved the gear from D to P after which it started to slow down and then stopped. I reported the incident to Audi dealer. They got the car towed, performed all the tests and told me that the brakes are fine. And they confirmed it through tests and road tests. I know they are hiding the truth because of Audis image but my conscience is not allowing me to keep quiet and let someone else be the victim of the same situation.

I leased the 2012 Audi Q7 in 2013. From the very beginning, the car burned a lot of oil. I kept having to put 2 qts of oil every time. They would not do a consumption test and said it was all in my head. Now my car barely 4 years old wont start. They told me I might need a new engine and it would cost 18000. But to access it properly I needed to pay 2600 for a proper diagnosis. Customer service would not assist me saying that my car was out of warranty. I thought a 60 something thousand dollar car would perform better. Very disappointed in Audi service and the product.

My wifes 2004 Audi A4 Quattro 1.8T suffered major engine damage when her oil pickup became clogged with sludge. The car had been dealer serviced its entire life. Audi lost a class action lawsuit over this issue which requires them to fix any damages at 100%. We filed a claim with Audi, but they denied it - saying my wifes car falls outside the range of VIN numbers they supplied in the lawsuit. This is despite Audi admits the damage was caused by the exact same problem. I feel Audi intentionally left out the VIN numbers of a vast number of 2004 A4s in the course of the settlement.

Audi Q3 2015 windshield is really a poor quality compare to other and seems like it didnt pass the federal minimum limit and Audi customer service and dealer says out force impact on glass doesnt come under warranty. But the question is if some sand and micro level chips make damage and that also so small sometimes you cant realize seeing normally then where the quality product from Audi, is that duplicate of Audi? Friends be sure that you get the good quality car that values the money you spend not by the brand which I feel now and not only me there are several people who is on the same boat here in this forum ** and other places I am sure.

My family has owned 6 VWs and Audis. The A4s were flawless, and the Tiguans worked well. The 2010 Q5 had mechanical and component issues and the new 2014 Q5 is getting gas mileage 10-20% below EPA sticker. Our overall mileage average is 10% below the city EPA value even though we live in the suburbs of Boston, and rarely drive into the city. I believe it is costing me $300-400 more per year in fuel. Audi says the car is operating within specification but I know what my mileage reading are. The Audi customer service people were professional when they delivered a finding I did not agree with. Otherwise the car works as promised. Have other readers had poor gas mileage???

I purchased my 2012 Audi TT used with approximately 7,000 miles on it. I drive the car regularly without any issue and am currently at 38,000 miles. One day the car stopped operating properly and was towed to the Sewickley Audi Dealership, a certified Audi Dealership. After various diagnosis, the service department contacted me to inform me that the car will need an entirely new engine! I was shocked. Although the car was a 2012, the mileage was relatively low for needing an entire new engine. A car should not age because an owner did not drive it year round (which is likely what the original owner did).Audi USA and the dealership offered to covered 75% of the cost of the new engine and the repair because the warranty had expired 1.5 months ago. I was very disappointed in this. I still cannot believe that a car with 38,000 miles could possibly need a new engine. With no other option, I paid for 25% of the repair at $2,500. I will never buy another Audi.

I purchased a 2014 A6 from Bell Audi in NJ. The dealership service department is horrible. Not only do they not service the car correctly they try to rip you off by trying to sell you other parts. I called corporate to complain and they did nothing about it. I dont recommend you purchase a car from this dealership or an Audi for that matter. They break done easily and their parts are very expensive. If youre going to buy a german car buy a BMW. Its a much better car and their customer service is much better.

Very dissatisfied with the amount of rust on my 2006 Audi A3. Its unbelievable. I see many cars on the road many years older that dont have half the rust mine has accumulated. Its over 500 dollars just to buy the metal for the door. No glass, electric... Etc. Its a wonder if the metal was defective. Now I have an airbag recall. My seats as well have cracked and ripped. That started at 75000 miles.

My car was taken to The Collection in Coral Gables three times in two months! What a horrible inconvenience! I initially felt it had something to do with the turbo. Three times I had to rent a car and each time they told me that the problem had been fixed. Three times they told me it was not the turbo. They changed spark plugs, replaced injectors, replaced the breather valve, replaced another injector, replaced the ventilation pipe and all three times the initial complaint reoccurred! Finally, the car did not start at all and I was not at home at the time and had to have it towed. I requested that it not be towed to that service center and instead it was towed to another one, Audi of Pembroke Pines, which is about 40 min from my home but at this point I did not care. I felt that if it was not fixed this time, I would have to look into another car. Audi of Pembroke Pines diagnosed the problem. Guess what it was? The turbo! And they repaired the car which was thankfully under warranty! This has severely left me nervous about the reliability of my car. Can you imagine being told that a problem was fixed and driving long distances on interstates and the problem reoccurs leaving you scared of being stranded? Well, this happened three times. Each time I reiterated about it being the turbo and each time they said it was not. Reliability is a womans best friend. Without that, the trust is gone, my friend. I have my car back. Thank you, Audi Pembroke Pines! But I am still nervous about driving long distance on my own right now. I may have an Audi, which once I thought was the best thing ever, but I look at my mom with her Toyota or my brother with his Lexus which never breaks down and then look at my fancy car and wonder if it was worth it all. In 2011, which I dub The year of the Car, I have had, aside from regular maintenance, replacement of radiator fan motor. In July, service found them defective, worth $ 310; fan assembly worth $315. I replaced ignition coil for $64 in July, and twice in November problems stated earlier reoccurred. In December, one problems stated earlier and in March 2012, turbo has to be fixed. Now, after the turbo has been fixed, I now needed my major tune up and to replace spark plugs that were corroded and contaminated with build up that was just done in November. The cost to replace those spark plugs is $331! At the same time, my brakes needed to be fixed. This job was neglected awhile as the priority was to fix the problem with car even running, right? Forget stopping. Therefore, pads had to be replaced as well by this time as well as rotors worth $886. Great car, huh?

The styling of the Audi is incomparable, is definitely not a BMW and definitely not a Mercedes, it has its own niche in the market and it’s just beautiful. I finally found a car brand I love!! I will buy another Audi.