I recently was involved in a vehicular accident with my 2006 Saturn Ion3. Although I was traveling at approximately 40 mph when I crashed into another vehicle, the airbag didnt deploy. By the airbag not deploying, On Star wasnt notified of the crash. Since OnStar is their premiere system, it might be good if the very thing that will get help, actually works. My car was totaled, and they dont make Saturns anymore, but maybe somebody might want to check out the airbag on these vehicles to make sure they actually work. Mine didnt.

For the 3rd time now, my 06 Saturn Ion will not allow me to turn the key past on to attempt shutting off the car. I had a mechanic friend fix the problem the first time by removing the ignition lock and realigning the solenoid. When it happened again, he replaced the tumbler. Now that it has occurred a third time, within 2 years of owning the vehicle, I am furious.

I bought a new Saturn Ion l series and after 4 years, the key begins to stick in the ignition whenever I turn off the car. Regardless what I do it just did not release the key. Sometimes it releases it and then I would hope it doesnt happen but it did. After experiencing this more times than I can count, I drove to the dealer only to be told it would cost me 800+ dollars to get it fixed. I used my car to get to and from work and couldnt walk away. Thank God I had a credit card!!!! They fixed the problem and now years after, I have the same problem occurring again.I agree with many of the owners that GM should have a recall on these Saturns. I do not have any money to pay GM another 400 dollars for repairs that will fail again! In order to prevent the battery from running out, I disconnect the battery when I am at home or when go out. What a job! Anyone can take my car as the key is always sticking out there in the ignition.

My son lost control of my 2006 Saturn Ion, hit a pole head on going 50 mph. Then the car did a total of three 360s and then a 180. Air bags never deployed and my son and the passenger were trauma cases. The air bags could have saved them and some of the injuries.

We have a 2008 Saturn Aura, it has 80 thousand miles. One day, the wife was driving it. It made a noise and bam, the car died. I talk to some people and they said it was the timing chain. So we took in to get looked at and the garage said they took off one of the valve covers off, and all the valves were broke in half. Its going to cost a lot of money. This stinks.

I have had my 2007 Saturn Ion for 1.5 years. It only have 30K miles on it. I have had to replace the ignition key holder thing because the key got stuck in the ignition and the car couldnt turn off. Now, Im starting to have power steering issues. The power steering was shut off on two separate occasions while driving.The ignition system put me back $750. Luckily both times I wasnt on the open road when the power steering shut off (residential area the 1st time, parking lot the second time), so I was able to maneuver to a stop. Turning the car off and back on made the steering come back...but for how long? I doubt Ill be lucky everytime. Guess I better keep lifting weights until I can get this fixed.

I, too, will add a complaint about my key getting stuck and my car not shutting off. Also, it often won’t start for 10 to 30 minutes randomly. I live in the desert and have been stuck with my 2 small toddlers in the heat with a car that just wont start. The vehicle says, “Service engine.” And having serviced it, it still happens. This ignition switch problem is a huge safety issue and needs to be recalled. If I end up in a dangerous situation and cant flee because my car won’t start, that’s a problem. I have another baby on the way and I don’t even feel comfortable taking my kids with me in this car because I fear being stranded in the heat with them. Though it eventually works, babies can get heat stroke and so can I, sitting in or out of the car while we wait. When it was diagnosed, I have been told nothing seems to be wrong. In contacting GM, there haven’t been enough complaints to warrant a recall. I am reporting this as a safety issue and will also be contacting the NTSA.

The key stuck in the ignition and I cannot turn the car off. I disconnected the battery, the car would not turn off. I called Triple A, they did not know what to do. Triple A came and disconnected the fuse, only then the car turned off. Many consumer complaints and there is no recall.

My 2005 Saturn Ion has been taken to locksmiths several times for ignition locking/freezing up so the key wouldnt go in or sometimes come out. Recall letter came; took car to GM dealer 4/2/14, picked up car 4/14/14 (switch replaced). Took it back again 4/23/14 & waited for replacement cylinder & key. Took it back same day; key would not work on any outside lock. Key re-ground. A month later ignition still randomly locks up - sometimes feels like it wobbles. With only 53,700 miles, Id like GM to offer me at least half the original value. I believe thats fair.

I have a 2003 Saturn Vue. The last couple of years Ive had the same issue with my key. First it would just come out with the car on. Then periodically stick and not come out. I was just searching a website to find out where to get another key and found all these complaints. The key actually is shaved down and the teeth are almost smooth, so I know its grinding on something. I just figured with Saturn out of business, I have no recourse. Now to hear the expense it will cost is crazy. Is there anything can I do?

I too have a 1999 Saturn, and my son was driving and it started to jerk. He had to pull over on the side of the road and found that the car would not go into any gears. He had no neutral on it. I had the car towed to a local garage, and the mechanic said it was a transmission problem. I had to have it towed to a transmission shop where they said it would be anywhere from $900 to $1500 to fix it. Now I am reading about all these other customers that have a Saturn, and it is bound to happen again. I think Saturn should have a recall to replace these faulty transmissions. I always thought Saturn was respectable company, but now, I just dont know.

I just had an experience where I could not turn the key backward to turn off. It was a very scary situation. I had to find someone to show me how to pull a fuse and then disconnect the ground cable to the battery so as not to run the battery down. The key is left in the on position. It looks like many people are dealing with this and I was told that this is a Saturn/GM issue. Has anyone found recourse to correct this very common occurrence with these vehicles?

Well, I had my car repaired at my expense, but after submitting a complaint, I was able to get them to offer me a refund of at least something and give me an extended warranty. I urge everyone with with any kind of car problems to contact GM/Saturn and make the problem known. Maybe there will be more recalls if everyone makes them aware of the problems.

I chose this Saturn Ion due to cost and availability at the time. I was not familiar this brand of vehicle before purchasing. But the size of the car and the cost was what I needed. Plus the vehicle was very good on gas mileage. But I did not like the car. Disliked the battery compartment in the trunk. I did not like that most of the parts where cheap plastic that wasnt durable. And I ended up having a lot of problems with the wiring system and also the headlights. As soon as I would replace the bulbs, within a few days they would stop working on the passenger side.

I have a 2007 Saturn Ion. Last year, during summer, I got in the car to go to work and my key would not turn in the ignition. So, I missed work, had to get a tow, and had to have the ignition lock/cylinder replaced on my car (that I am still making payments on). Now, a year later, my key keeps getting stuck when I try to turn the car off.

The ignition does not turn all the way off sometimes and makes for a long shopping day with 10 min breaks, waiting for the key to switch off auxiliary. I really hope there is a recall on this soon because Im not sticking a thousand dollars into this car, especially when a lot of people are saying this will only fix the problem for a while.

We have had our 2005 Saturn Ion for three years. Nothing but problems! Two months into owning the car, I was leaving to take my daughter to school and the security light came on and would not let me start my car. It took ten minutes to start. I had the ignition replaced and only two months later, it happened again. I took it in again and they told me they didnt see any problems with it. I took it home and now, we have programmed ourselves to leave the house 10-15 minutes earlier to make sure the car will start. Right now, at this very moment, my car will not start. It has not started at all today, I tried numerous times but nothing. When I turn the key, the security light flashes and the engine light comes on too. The dealership doesnt have any open appointments till Tuesday and now are down to one car. Starting tomorrow, I will get to wake my children up at 4am to take my husband to work in Roseville. Ridiculous! How can a dealership be able to stay in business selling faulty vehicles and never have to recall any of the major, not to mention, extremely dangerous problems? An attorney, class action lawsuit? Enough is enough. Maybe after that, then maybe GM will actually do their job and fix the problems that obviously exist.

Sure would love to know did Gm let their service Departments know about ignition problems. So when customers came in, they would what to do. That way they wouldnt be guessing and charging customers a lot of unnecessary money.

I will never buy a GM product again. My Saturn Aura only has 72,000 miles, and the transmission has already broken. Trying to deal with GM is a joke -everything from the dealership to customer service. Our warranty expired one month ago, but I am still 27,000 miles under the 100,000-mile mark, and of course, GM does not want to do anything about it. My car has been in the shop for over 5 days, and I am constantly being told I have to pay more for diagnostics. How many error codes need to pop up for GM to admit they made lemon of a car? All GM cares about is getting you in the door; once you are there, customer service no longer cares.

Wow, I must not get out much. I had no idea that every other Saturn owner was experiencing the same ignition switch problem! What the ****! Mine was replaced by a Saturn dealer a couple of years ago and now experiencing the same problem again. My windows no longer go down. My power steering is out. I think I purchased an overpriced, plastic Barbie car!

I purchased a 2008 saturn aura xr in May 2013. The first night I realized my alarm and locks didnt work unless I pulled up to unlock each door or pushed the lock on each door down to lock the car which is just irritating. Then 2 days later the left tire sensor went out, 3 weeks after getting the car my check engine light, service esc and traction control came on. We thought those issues were taken care of when I took car back to dealership but here I am 10 different shops later & no one can tell me whats wrong with my car. The car turns on & off while driving making me lose all power steering power brakes & its scary. Ignition lock light randomly comes on. Car will start freaking out while Im driving it with 2 kids in rear facing car seats in the back & Im terrified I will get in an accident with my kids in the car & not one shop can tell me what is wrong with my vehicle. Just got car back after it being in shop for 7 weeks & its worse than its ever been. I cant drive this car. Its not safe, it has a mind of its own & the dash board & everything electrical goes crazy while Im driving the car. Ive contacted saturn & email, called anyone I could. All saturn did was pay for them to diagnose my car & diagnoses was nothing was wrong. I have a video of my gas gauge jumping up & down & everything going crazy on dash board while Im driving the car. I cant get anyone to call me back now even though I have a claim # & I just want to know whats wrong with my only car. I have 2 kids 1 car & need to find out whats wrong with car & saturn wont even call me back.

Saturn aura xr v6 3.5L issues - At 90k miles, check engine light came on after an oil change. Service traction comes on along with check engine light when stopping, it does this intermittently. After changing spark plugs, water pump, power steering pump that leaked, cylinder 6 ignition coil, the issues are still there.

My car has low miles on it and transmission went out no warning. A few times the car rolls with it being in park. Hubby check transmission fluid with car running. It jumps the park mode stats rolling towards my hubby. I press break before it ran over him. Towed car to the auto care Lee Myles in Parkersburg, WV. I called GM and told the transmission not shifting, doesnt go to drive. Now Lee Myles has had car 3 weeks, cant say whats wrong but stated could fix car for around 2000 dollars. Still wont diagnose it for itemize cost and states now going to cost 3700 dollars to fix it.. What to do? What made my car mess up? Im disabled, dont go very many places, had car 2 years now. Really like my car but being pulled so many ways between General Motors not wanting to help and Lee Myles helping themselves to my car and money. PLEASE HELP. THANKS FOR LISTENING.

Over the last two months, I have had some problems when I would turn my car off and the key would not disengage after. I fooled with it and the key would disengage. Was driving to work on 6/13 13 in the morning; I was running along at 65 when I heard a slight click noise. At the same time, the engine and the gauges cut off. The radio was still working. I coasted off-road, turned the key again, and the car started right up. Never had that happen.Got to work and went out four hours later to start the car. It started right up, but I could not turn it off. I tried everything I knew. I took it to a local shop, and they replaced the broken parts in the steering column for the ignition key and the switch assembly. Total cost was $598.00. Does anyone know if there was a silent recall for that issue that they are not telling people? I would like to know.

Recently purchased a 2001 Saturn SC2. The ignition locked in the off position and there no way I could get it to turn. I broke one key and bent a spare. Finally had to get it towed and its at a local repair shop now. I have read many complaints on this issue, but apparently GM has never issued a recall. I used to be a big GM fan, but not now.

Saturn needs to make a recall on 2006 model of ION. My car keys normally gets stuck in the key ignition yet I have only owned my vehicle for a year. I cant believe this has gone out. I have reviewed comments about other owners of the same vehicle of the same year with the same problems which I think is a dealer issue. They have to recall these vehicles for these problems. I dont feel that the owner should be putting their hard-earned money in something that has factory defects. They need to be recalled. It is not very safe when you are unable to turn off your vehicle.

What about my Saturn that is a 2002 SL2? Fortunately, when I took out the key, it was in park while the motor continued to run. I also have trouble getting the ignition to unlock from the column either to put the key in to start and mostly to get it out of the switch. I have to use a screw driver to push a button so I can remove the key. The running of the car just started to happen but I have been dealing with the bad ignition problem for some time.

I have an 06 Saturn Ion. Several years ago, I had my ignition locked, could not remove or turn the key. The dealer did repairs. Now the ignition problem is returning along with mystery starting problems.

I have had this car (2005 Ion) for about 2 years now and I like it; however, the ignition is very temperamental and sometimes I have to fiddle and finesse with the ignition so I can remove the key. It hasn’t screwed me so far, but I know it’s only a matter of time before it probably will. GM needs to recognize this problem and should have it recalled. Another fellow who wrote a review said to use part number 20869121 instead of the OEM part, which is the same piece of junk that’s in it now and will only give you the same problem.

I have a 2001 Saturn SL1 with about 140 K miles. I have always owned Saturns since they first came out. We presently have a 2006 and 2007 Ion as well. All these cars were purchased NEW!! They were all serviced at the scheduled maintenance time. All of a sudden I had a major problem with the transmission of the 2001 car. It would just drop or slip in all gears, Including reverse. Since two years ago I paid 375 dollars to have the 2006 ignition problem fixed and then a few months later the same amount to pay for the 2007 Ion to have that ignition problem fixed (this was before the big GM recall even though I called often to see if there was a recall on that problem and told NO). I am now skeptical when I’m told there is no problem or recall with the transmissions either. I think someone at GM needs to look at all these transmission problems and correct them. Most people cannot afford to pay $3000 to fix a problem that serious.

I went to the Saturn dealership to get my oil changed and they charged me. I bought this with the lifetime oil lube and filter included in the price. The service technician informed me that they dont honor that anymore. My question is, Where was the letter to the owners of Saturn Ions?The next point I would like to make is about the ignition switch. This point was brought up to the Saturn dealership as well. No response. Crappy service=GM. This is the last GM product I will own!

In the last four years, Ive had my ignition replaced three times. Saturn designed a faulty ignition and as soon as a service department repairs it, the problems start up (the same day). The key gets stuck in the ignition, the car wont start, or the car wont turn off. The problem cant be fixed because they keep using faulty parts.

I think Im going to kill myself from the financial downfall that this car has put me in. I owned it for 8 months (February 2011) and bought for $12,000. The first repair was rebuilding the transmission at $4000. Second repair was at $200 and it was for the battery that’s draining for no good reason. Third repair is for a bad celluloid and a bad fuel pressure sensor; cost is $675. I also have the problem with the steering wheel. I’m just waiting for that one to go next.$12,000 plus $4,000 plus $200 plus $675 for a total of $16,875. That’s the cost for a 2007 Saturn Aura with 65,000 miles on it and no warranty. I hate you GM. I will never buy one of your cars ever again. Tell everyone you know!

I have a 2004 Saturn ion and have trouble getting my keys out of my car. Sometimes, I have to sit there for more than 5 minutes fiddling with the key and the shifter so it registers that the car is parked. I also have a difficult time getting the car to start, especially when the temperature gets below 40 degrees. The battery has been checked multiple times but does not seem to be the issue.

I was in a car accident today (04/21/12) and I am really upset that my airbag did not deploy. I was doing 55 MPH going to a green light and this car just decided to turn left right in front of me. We hit and my airbag did not deploy but the red light shows that it did and within seconds onStar came on right away, ambulance, state police and who knows what else. I thank God that I am alright, but really disappointed that the airbag did not deploy in my 2009 Saturn VUE, I could have been hurt really bad.

My wife was on errands with the kids in our 2007 Saturn Outlook, which she loves. Well, it just stopped moving. She couldnt put it in forward or reverse. She called a friend to get it towed to his service shop. At the shop, he got it to move a little, then it stopped again. He said he recently had an Acadia, in which a part in the transmission broke and shredded the gears and got into all the innards. As it cost about $3500 to repair, he suggested that we call GM to see if they can help out with it.I found a number and spoke with Heather, who was great, calling me back every step of the way. She put me on the line with Denny, the head mechanic for Matthews Auto Group where we bought the vehicle and where we have the Outlook serviced. We spoke of the incident when it stopped working and he said he would get to it in a few days, which I said was okay. He didnt remember but we spoke before this when the vehicle was brought in for the timing chain recall. It took four times to get it right, but Matthews treated my wife so nice; we felt comfortable with them. So this time, we called OnStar and had it towed to Matthews so Denny could look at it. When he called back, he said that it was a broken wave plate in the transmission, and in a roundabout way agreed that it may cost what the other mechanic said, about $3500.On calling my friend, the mechanic, for an explanation, he said that the wave plate is a cheap $20 part that is known to crack and destroy the transmission. He had called a friend at Country Club Auto who said that he works on an average of 2 GM transmissions per week between Outlook, Acadia, and Traverse. The Matthews customer service rep called the next day and said that they drained some fluid and found metal shavings. I asked how the mechanic diagnosed the problem as a bad wave plate if he didnt open it up? The customer service rep said he had an offer from the district supervisor of GM, to give us $3000 off a new vehicle or split the cost of repair 50/50, approximately $1750 plus tax, our cost.When asked for a breakdown of the cost of services and materials, he got uptight and refused, stating only that the transmission would come out of the box and into the vehicle and the fluid would be added. The old transmission would go into the box and sent back to GM. It was then presented as a one time offer, take it or leave it. I said that I was disappointed in GM for not doing the right thing. This is a known problem with Outlook, Acadia, and Traverse. Its all over the internet. I went on to say that the tow truck operator for OnStar that picked up the vehicle said, Oh, an Outlook. Transmission, right? Ive been picking up a lot of those lately and Acadias and Traverses.I also said to the rep that we were totally surprised by the breakdown since the last OnStar Diagnostic report that we got stated, based on our diagnostics check on 08/19/2012, all systems are normal. Diagnostic: Complete. No action needed. Four days later, my wife and kids are stranded on the roadside.The rep repeated that the offer was a one time offer, one that he did not have to give since the vehicle was five months out of warranty. If it did not make me happy, then he would save the money to make someone else happy. I honestly said that of course I am not happy with having to spend $1800 for a new transmission that only has 73,000 miles on it (27,000 miles under warranty limit). He seemed to be a little taken aback by my knowledge of the wave plate issue with these transmissions, how a $20 part could self-destruct and wreak havoc with the transmissions. Take it or leave it, was the answer. That is all the GM district manager was authorized to offer. I would get back to him.The next day, a GM rep named Keith called to offer the same, but more politely. As a lifetime customer of GM vehicles, I repeated my disappointment in GM, but said that I would get back to him. He asked if I would like to file a complaint with GM. I said, No, but I would like to file a complaint against the Matthews rep. The next day Keith, the GM rep, called and asked of my intentions, and I said, I guess that I would take the 50/50. He left off saying that he would get going on making it happen.The following day I missed a call on the cell phone that I thought was the Matthews customer service guy so I called him. He said, No it wasnt him. I said, Well, youve got me by the balls (pardon me) so I guess I am taking the 50/50 offer. He replied that it was rescinded. I got off the phone with him and called Keith, the GM service guy, to ask about it but he was not in. The next day Keith reversed himself and said that indeed the offer was revoked. I asked if there were anyone else that I can speak to. He said he would have his manager call me. The next day a curtly speaking person called to say that they are not willing to budge on their decision. This is not the customer service that I have come to enjoy and depend on for my family from GM and the Matthews Auto Group. What can be done?

Ive had to replace my ignition 4 times in the past 4 years. The key gets stuck and I either cant turn the car off or I cant turn it on. The mechanic who replaced it the last time indicated that the ignition was a really bad part and that he was certain it would fail again. When I took it to the dealership after the recall, the foreman indicated that my problem was not the same problem indicated in the recall. He said, the recall problem is a safety issue and mine was not. I am NOT comfortable driving around in this car knowing what has happened to some.

Same as most of you, my key got stuck in the on position, and would not come out. We asked a mechanic friend who said: Disconnect the ignition fuse (its a tiny red fuse marked #10); if you are going to be out of your car for very long, go ahead and disconnect the battery as well. Weve been driving our car like this for 2 months now, as we cannot afford a new ignition. This will get really inconvenient during rainy season. Please, Saturn...someone, anyone....Recall this so we can all get our cars fixed and get on with it! Please!

I own a 2005 Saturn Ion. I love this car but the ignition lock issue is a big concern. I have been battling this ignition lock for years. I took it twice to the Saturn dealer in 2007. They first said it was the ignition cylinder and then they said it was the ignition switch. It was neither. Fortunately, my warranty covered the service. There is a sensor in the shifter that indicates that the car is in park. Through my trials and errors, if you are parked on a flat angle, inclined or declined, the shifter is not allowed to engage fully into the park position and your key will remain locked up. A huge pain and I have sent my complaint to the FTC but have not heard anything. Dont bother taking it in anymore. Start the vehicle, shift it out of gear and put it back in park. Shut off the vehicle or move the car to a different parking spot (flat, inclined or declined). To know if its engaged or not, you will hear a clicking sound coming from the steering column once you have pressed the brake and put it into park. What a pain and a serious hazard!

My 2003 Saturn Ion has developed the same ignition lock, and not starting problems, in the last 6 months.

I own a 2006 Saturn Ion 2, original owner. I will say I did not have any major issues with my car until I got home, tried to turn off my car when the ignition would not turn leaving the car running. After several attempts, the key just came out with the ignition still running. I realized nothing would work, so I stalled the car, unplugged the battery and had it towed to a Saturn dealership. They supposedly replaced my ignition for $480 plus $140 for the tow. They said its been a common problem with this year, make, model and mileage but they havent recalled it yet. I truly hope that if enough people complain about it, they will issue the recall and we can all get reimbursed for our hard-earned money.

Integrity of repair quote and overall dissatisfaction: Im writing you (Mr. James) this morning to voice my frustration and overall disappointment with my service experience at your dealership. My family relocated to the area in spring of 2011 from Washington State and is the owner of a 2007 Saturn Outlook, which up until this past year, has been a reliable GM product. My wife went online to research which dealership in the area would be convenient to our residence in Anaheim Hills and also provide a level of service commensurate with the GM brand. She settled on Simpson of Buena Park.Our first encounter with your service department involved dealings with James, a service adviser at your location. We brought our vehicle in with just over 73k miles for an oil change, several leaks which we noticed, and air conditioning service. During the inspection, several serious powertrain defects were identified up to and including seals which needed to be replaced, sealant and coolant leaks timing chain and gasket repairs, drive shaft repairs, service engine light illumination which resulted in cam shaft end play shims replacement, water pump replacement, etc. While a majority of these items were under warranty, there was still $373 out-of-pocket expense. We left confident that any long-term serious issue was averted due to a very extensive inspection.In June of this year, we took the same vehicle back in to your dealership for service as another leak was noticed as well as a power steering noise. After inspection and an additional $615, we picked the car up with presumably everything in working order. August 9 of this year, less than 2 months after bringing the car in, the engine light came on and there was hesitation upon acceleration. Mr. Jose was the service adviser who assisted. That afternoon when I called to check on the status of the vehicle, I was informed that the vehicle needed a new engine! Luckily, we purchased an extended warranty when we purchased the vehicle off a lease in 2010.My specific frustrations are: 1) How could such a major defect not be noticed and identified by your service department just 2 months prior? 2) How often are GM vehicles with just 87k miles required to replace an engine? 3) My dealings with the first 2 service advisers (Mr. James and Mr. Jose), while expensive, were pleasant. My current dealing with Mr. Ted has been just the opposite. The fact that he stepped in while Mr. Jose has been away on holiday has proven to be stressful and impossible to get any information regarding the update and status of the vehicle. Hes now informing me that even with the extended warranty and a $100 deductible, Im still looking at between $500 and $600 out-of-pocket expense!Mr. James, to say that our trust in GM workmanship and quality has been diminished would be a gross understatement. The fact that Im being told that we have to pay even more money to repair what appears to be a GM defective product is insulting. I question the integrity of Mr. Teds actions, as the warranty company would not authorize a new motor at the suggestion/advice of Mr. Ted and hes passing some of those costs on to us. I would appreciate your review of this and any assistance you can offer. At this point, Im thoroughly disappointed not only in the decision to purchase a GM product in the first place but also on the decision on where it should be serviced. I will also be contacting GM World headquarterss Consumer Affairs department in Detroit. Thank you for your time.

The car has been unreliable since day one--the window has continually fogged up, need to run it with the air on at all time. Every morning, it bucks and chugs for the first half mile. The car only has 50,000 miles on it and now I have had to replace the starter, and of course the ignition. My work around for this has been to pull all the plastic around the steering column. I pulled the key out with pliers and I can now start it by twisting the ignition bezel. I stop it by pulling the electrical connection at the back of the ignition cylinder. It is a manual transmission. Does anyone have an 800 number at GM that I can call and complain to?

The key stuck in the ignition. It cost over $400 to get it fixed. This should be a recall. I contacted the manufacturer and they have never responded. Currently, the car is in the shop because it is shifting as if it is manual transmission, when it is an automatic. Then, it just quit working totally. The 2007 Saturn Ion was purchased in 2007.

Small and compact with only so many people could get in. But it carries food in a very tight space to where the groceries will not spill or fall over. Good the features, the graphics are outstanding and its a very reliable vehicle and supportive for my needs as well. But to add some of the fluid, you actually physically have to lift up the car. Also, the repairs on the vehicle can get expensive if youre not sure where to get them from.

I have a 2006 Saturn Ion, which up until the past 6 months Ive enjoyed owning. It refuses to start about once every 20th (or so) attempt. When it finally does start, I cant figure out why since I hadnt done anything different than I had done previously at least a few times. Unreliable! Too bad, I really enjoyed this ride.

I have a 2007 Saturn Ion and, like others on here, I have experienced my key getting stuck in the ignition. The only difference is this happened to me when I was on vacation and I have no idea where the nearest mechanic was. I contacted AAA and they tried to come out to help but were unsuccessful. They pointed me to a Sears mechanic in the area and the gentleman there was extremely helpful, but because I was on vacation and needed to have the car to get home, they were only able to offer a temporary fix for the problem, which was to unplug the battery and remove the fuse to force the car to shut off. They were able to remove the key though. I am very disappointed in Saturn and GM that they have neglected to recall this part and am surprised there are so many people out there that have had the same exact problem. Shame on you, GM.

We purchased our used 2007 Saturn Outlook in May 2009. The vehicle had its first leak in March 2010. We took the vehicle back to our original dealer, and they stated the original TSB/Recall worth that was done, did not get done appropriately. They redid the work. My vehicle has leaked 8 more times, and the new dealership (original Saturn closed) cannot locate the leak. I have a case with GM, and I am getting nowhere. GM does not appear to be taking any responsibility for their faulty vehicle. There are numerous complaints about this same issue online (i.e. **). I have documented every conversation/appointment I have had regarding this issue.My headliner and carpet are both ruined from all the rain that has soaked in. When it gets warm outside, my vehicle smells terribly. Im concerned about the potential health effects this may have on my family, if there is mold/mildew growing in the vehicle. I am also concerned about the probability of mechanical things malfunctioning, due to the rain getting it wet. I am disgusted with GM, and the way they are handling all of the leak issues with the many Outlooks produced. There should have been a recall placed on all of them way back when. I am disgusted.

Car overheats. Now we have oil in our water, blown head gasket? This is the second time this has happened to us and I am sick of this car. I am sick of the repairs we are constantly having to do to this car!

The 2006 Saturn Ion key gets stuck in the ignition. It will come out while in ACC position, but the key wont turn all the way back to off. I had no idea that this was a common problem. I am the only owner of this car. It now has 100,000 miles.

I just got off the phone with GM Corporate. They again are refusing to take responsibility for the brake issue on the Saturn Aura. I bought a 2007 Saturn Aura new. At 27,300 I had to replace the brakes and rotors. Then at 46,000 I had to replace the brakes and have the calipers cleaned. I finally gave up and traded in the car because of GMs refusal to take responsibility for the AURA brake problems. This morning I reported General Motors to the NHTSA (888) 327-4236 and to the Federal Trade Commission (877) 382-4357. GM says they will not reimburse me until there is a recall. Please report your problems so we can force a recall. The number to GM Corporate for Saturn is (800) 553-6000.

My son who just graduated and saved his money to buy his first care, brought a 1999 Saturn SL for $1000 as-is. It ran for less than 12 hours and the engine blew up. We went back to the dealer and he would not help us out at all. He said it was his problem, not the dealers problem. His first word out of his mouth was, does it have oil in it? It was really low on oil, barely showed on the dip stick we put two quarts in it and he drove it home and the next morning on his way to work, it blew a rod. We tried to get him to help us, but all he said was the car was no good to him now, so my son is out a car and $1000. Please, I just want everyone to beware of this dealer.

My Saturn transmission went out; consequently, the car went down.

I love my car (2005 Saturn ION coupe)! However, as the weather warmed up, my key would not come out of the ignition. I looked up how much it would cost to fix this and the price was outrageous. As with the other comments, why is this not a recall item? You cant get out of the car unless you have the presence of mind to hit the door lock, which may be difficult as we have been programmed to find the door unlocked when the ignition is turned off. Cheap temporary fix: under the steering column is a small diamond-shaped cover and I popped it off and pressed my thumb on a switch on the left-hand side (switch has spongy feeling - and a little greasy) and turned the key at the same time. No problem. This is temporary and will not stop the key from getting stuck again, but Id rather be inconvenienced a bit than pay out the nose for something that is well documented and should be fixed by a recall.

I will NEVER purchase another GM vehicle. I have a 2009 Saturn Vue with 58,100 miles that has a bad timing chain. I saw online that there has been issues with timing chains in the past. When calling, I was directed to a call center overseas. Then I asked to be directed to someone in the states and was on hold for over 45 minutes. Bottom line....nothing GM will do.

I just refinanced my moms 2008 Saturn Vue after she passed away - only 55K miles and the transmission just went out due to a confirmed broken wave plate and the metal went into the transmission. It is currently at the shop and I am waiting to hear the final cost to get it fixed. There are many people with the same issue and GM is not recalling this KNOWN problem. We need a class action lawsuit against GM. I havent even made the first payment on the refinance. This is why people leave GM and I have always been a GM person.

I have a 2004 Saturn Ion. I have had several of the common issues with the ignition. Not shutting off and ending up with a dead battery stranded. The key not turning and the key not releasing. I had the ignition switch replaced during the recall. As soon as I went to pick up the car I knew it wasnt corrected. The key did not shut off the engine. How did the mechanic not know that there was still a problem? So I went back into Fergusons GMC and informed the service desk. The guy was rude and nasty, treated me like I didnt know what I was talking about. I was so disgusted with it that I left. I am still battling this problem, and dont understand why this can not be addressed properly. All the peacocks on capital hill know that this is an issue, they know it has cost several folks their lives, and they know that not one consumer is being treated fairly. It all comes down to whos pocket is being lined the most and its not the consumer!

I have an ‘05 Saturn ION and the ignition cylinder has been nothing but problematic. Ive had the problem where the key gets stuck in the ignition while it’s running and cannot be turned off. This has happened three separate times. The first time was fixed under warranty. The second time was a little over a year ago and just recently, it happened again. The thing is, if you are getting it replaced, make sure that the cylinder is replaced with GM Part # 20869121 which is a newly designed cylinder used in other GM cars.I dont know if the technical bulletins for the ION have been updated to address this. But if they havent, do not let the dealer use the defectively designed Saturn OEM part because you will just have the same issue in the future. My recently repaired car uses the new GM part, so Im hopeful that this will be the end of the problem. You can tell the difference between the two parts because the old OEM part has sort of a dull metal finish which can be seen around the key hole when its installed, while the newer part appears shinier.

For the past 12 months I have been experiencing some starting problem with my 2005 Saturn Ion. Sometimes, I put the key in the ignition and turn it and the car does not start. However, after taking the key out and waiting between 7 and 10 minutes and trying to start, it starts without any problem. As mentioned, this problem has been going on for the past 12 months. So today, after reading some of the blogs and a posted phone number (**), I decided to call, the lady answering the phone was very polite and helpful. She called a buick dealership and got the service person on the phone. I asked this person if he had ever heard of this problem and he acknowledged that he did not. But after pressing further, he admitted that he had heard of this problem but need the car to further troubleshoot the problem and that they will charge a fee to do.Ill wait and see what happens. I am not ready to contact an attorney yet.

My Saturn Outlook 2008 has had water pump replaced at 30,000 miles, solenoid replaced around the same time. Multiple transmission wave plate issues requiring rebuild 3 times, fortunately all covered by warranty but the last time I had to pay to have transmission flushed. Power windows work sometime by me, sometime by the passengers. Presently I have 111,000 miles on the car. The tranny is extremely delicate. Being that it has failed me 3 times, I know how to go easy on it so it lasts. I am the only one who drives my car because it is very temperamental. Oh yeah I recently replace front grill because one morning I woke up and it had a rippled appearance. $250.00. Car looks good inside and out, costed me $515/month for 6 years. The biggest mistake ever, but it is very appealing to the eye. People love the car. If they only knew what a heap of crap it was. My 1998 Lexus E300 is more dependable, and cost me $3500, used. My issues were communicated to Saturn/GM. They did nothing interesting but take down the complaints.

Computer warning and detection symbols go on and off. But, the engine light has been on for more than 2 years. Its been reset, but comes on later. Sometimes the radio shows funky symbols. Took it in for inspection. They reset the engine light. Drove it until it came on. Went back within 50 miles of driving. The code was undetermined by the dealer/manufacturer. Dont know how Ill ever sell it with an engine light on. It can be inspected if the shop tries to repair it and you spend up to $200. But, I have never had a car that the engine light ever came on period. And, Ive had quite a few. Whats up with that.

We have had numerous problems with our 2006 Saturn Vue, which all started with having to roll over extra payments from a 2005 Vue that we had multiple problems with. The first major issue we had was the torque converter, where they said they could never recreate the incident so couldnt help us.They finally replaced it (before the recall came out) and at that time, they also replaced the ignition because of the problems we were having trying to turn the key to start the car. We’re unsure if they actually replaced it or not.Now, we are once again having ignition problems and we are out of warranty. The GM dealership wants to charge me $80 for the ignition tumbler and $60 per key to recode them. That is with me installing it by the way.

I am at a complete loss with my 2004 Saturn Ion. I am having issues with the ignition, check engine light, cooling system, and my power windows. I do not know what to say other than I am completely unsatisfied with it. I rid myself of the last vehicle due to the headaches with it and got myself into another costly disaster. I am a single mother of two, full-time student, and work full-time and its draining my bank account every time I turn around.

I bought a 2002 Saturn Ion sl2 and Ive had nothing but problems. How is it that these crooks are allowed to get away with this? My ignition locked up while I was driving leaving me stranded for three hours on a busy road in 100 degree heat with no extra money for a tow truck or to get it fixed, and unable to after replacing the ignition to unlock the vehicle. I am glad that my son was not in the car with me and there was no accident as an outcome of this or GM would be hearing from my attorney. I will be getting rid of this car immediately.And the thing that irritates me the most is that NO ONE from this company cares. They care about making their money and robbing people, people like me who had to save up months to be able to purchase a vehicle hoping it would be reliable and safe to transfer my son and I from daycare, work and school. I will never purchase another vehicle through them again. Now I have to worry about how I will be repairing a vehicle I dont have money to fix and still pay my bills and find a way to work and school. Thank you so much for your poor engineering.

I have a 2005 Saturn Ion that I bought with 37,000 miles on it. Whenever the temperature is below 30, my car starts when it wants to. When I turn the key in the ignition, my security system light just flashes and wont let me try and start my car again for 10 minutes while it resets itself. It takes anywhere from 10 to 40 minutes to get my car started. I have resorted to putting a bathroom heater inside my car on the driver side floor to warm up the ignition so it will start. I have dealt with this for 2 years and I am buying a new car in a couple of days, because I cant take getting stuck after work for 30 minutes because my security system thinks Im breaking into my car. Ill take the $3,000 loss on my car!

Christmas Day 2014 will go down as a bummer day. Car had just passed 100,600 miles just in the past few days. Well, Christmas Morning my 2008 Aura XE V6, which had never really given me any problems with the exception of some minor problems with all the door lock and some other minor problems, decided to have transmission problems and stopped working. I was driving and all of a sudden found a strange noise and immediately parked the car. I at least made it to my brothers house and was able unloaded the Christmas presents. But when I tried to back up the transmission would not function, any gear I put it in, and it did not work. Eventually I was able to get assistance from family, and was able to get it into neutral and push the car down the driveway. At this point no engine light had come on or any warning of a problem at all. The car would not change gears normally. I then was able to park the car for a bit and then find someone to follow me to the dealer in Southern California. The Authorized Saturn Service Provider I have taken the car to for years. They called me back two days later and came back with a $3800 price tag for a new transmission replacement option. I was given by my brother a note that he had read of a recall on a Saturn Cabling problem with a transmission, but when I put my VIN number on the GM Site to check for recalls it did not appear. Well, my alternatives are slim to none, when it comes to the replacement as I have investigated other places to do the work and they tell me that there is a part that needs replacing and it alone is $1200.00 all by itself. I have always been a strong supporter of Saturn products in the past. Have had 3 Saturn vehicles over the years and have held them for at least 4-5 years each. This one was a doozy. I just want to let anyone out their know that if you have similar problems it is a costly one and probably not worth fixing. I plan on seeing if there are any other remedies I can pursue with whatever agency regulates car mfg. A very disappointed Saturn owner. Also, I cant believe this was not a safety concern for V6 vehicles.

Our 2009 Saturn Outlook ONLY has 53,000 miles on it. The 100,000 mile warranty was up because we have just barely had our vehicle 5 years. We have taken it to the same dealer for the life of the car, and taken very good care of it. I was driving to work the other day and my power steering and transmission completely went out. I almost lost control of the vehicle several times. It started when I was at a stoplight, when I pressed the gas to accelerate once it turned green, then my car lurched forward but only revved up. I made it work and then it wouldnt go in reverse at all!. I had it towed to a trusted mechanic. He told us it was indeed the transmission and power-steering but also that the rack and pinion broke. We had our car to the dealer several times for the whining noise to be fixed but they only ever told me they didnt hear the noise. I called GM, who told us to have it towed to a certified GM dealer and that the power steering should have been under a special coverage warranty. Turns out GM was sued and lost in court because of the power steering. The dealer then refused to diagnose my car without us paying them a $1,000 up front. I told them it had already been diagnosed, and if this was covered under their special warranty, then why on earth should I have to pay this large amount of money up front. The service manager told me he did NOT believe that our problem was covered under this special warranty and that the transmission doesnt go out because of the power steering. He said one doesnt have anything to do with the other. Well funny, then how they both went out at the exact same time. I went round and round with both the dealer and GM and neither of them want to take responsibility for what has happened. Especially considering we have documented proof (the dealer has it in their computers) that we had our car to them multiple times to have THIS exact issue fixed. I believe it is time to get another law suit started. GM needs to fix their faulty vehicles BEFORE someone gets severely hurt or dies! We had it towed a 3rd time to be taken care of by our mechanic since the dealer refused to diagnose our vehicle. Do not ever trust GM or their Certified dealers, all they care about is lining their pockets.

In January 2010, my family purchased a one owner, 2003 Saturn Vue 6 cyl. It was a great SUV until last week. That was the day the VTI transmission decided to come apart whilst I was driving on the Interstate at 70mph in rush hour traffic. Upon getting it into the old Saturn dealership, I was told by the service manager that this was a known problem, GM had an extended policy on it and I should call the above number to start a claim. I went home and looked this known problem that was not issued as a recall but rather as an internal service memo. Imagine my dismay at finding out that the previous owners had been informed of the problem, traded the Saturn in and were able to buy it all within the space of a month. It seems, according to the attorneys that filed the class action suit against GM, that the notice was to travel with the title (of course it didnt or wed not have bought the car). We were to be offered 5K in credits on a new GM car and there would be no punishment on the trade-in of the piece of junk we now owned. Because it was not recalled, Carfax, NTSB, et al. didnt warn us either.A week later, I finally got a call from GM and was told that I was outside the class, but GM would look into getting me something, no promises. The offer came through today. Theyd give us the 5K in credits toward a new GM car, but nothing else. No trade in (that 5K is the trade in) value and nothing more.

I love this Saturn, shes 2008 Saturn Aura. Its American-made, it has a nice roomy interior, the colors are beautiful neutral, the truck space is wonderful and there are certain aspects about it like cruise control and sunroof. This is a wonderful car. It has all the things that you need including air conditioning, Heat, great radio comfortable seats, cruise control, large back seat, large trunk, its well-made and easily maintained. It gets decent gas mileage and Ive driven it for over a hundred twenty thousand miles and were still going strong. But the drivers seat is hard to get just ride in terms of distance from the gas pedal and distance from the steering wheel so that youre not up on the wheel but you have some ability to be somewhat back, the rear view mirror never seems to quite be where it needs to be, and it doesnt always have the most energetic get-up-and-go of any car Ive ever owned.

I purchased a 2001 Saturn L series new in 2001. After only 5 years and 75,000 miles, the transmission needed to be replaced. Maybe Im one of the lucky ones (as evidenced in this thread. ) One re-built transmission later, Im back in for yet another re-built transmission. I guess I should consider myself lucky. I got as much use out of the rebuilt, as I did the original.Third times a charm, right? What is it about these transmissions? I should have known better than to have purchased another Saturn, considering the fact there were problems with my first one in 1995 (after only a couple of months). What was I thinking, right? Ever think some of these issues has anything to do with the fact that Saturn is no longer around?

Like many hundreds of Saturn owners, our ignition has gotten stuck on the on position as well. I figured out where the fuse was to turn it off. But I will need to replace the ignition when I have the money. Its a major inconvenience and a huge safety issue. I am very disappointed that Saturn has not recalled this part.

I own a 2007 Saturn Ion that I purchased new. It has 48,000 miles on it. I went to work one day and my car wouldnt turn off and the key wouldnt come out. I drove it to my mechanic who had never heard of the problem. He had to replace the ignition, cylinder, and housing for $450. I called the place I bought the car and they quoted a price of $1,100 - $1,300. He also said that with their experience with this problem sometimes they only had to replace two of the parts and might be able to do it for $600. Obviously, it had happened a lot. I would like to know what it takes to get a recall or reimbursement. If anybody has any suggestions, I would love to hear them. I dont know what to do to start a class action suit. I also had to replace my radiator in June because Saturn doesnt put a guard under it to stop the rocks from hitting it. It took $550 to replace it.

Transmission suddenly goes bad when shifting from 2 to 3. It is a known problem in Saturn transmissions and I was able to find it on an internet forum. I drive my car a lot so I am 30,000 miles over the warranty for a vehicle not yet 5 years old. The problem is so common the repair shop knew exactly what it was before even seeing my car. Since this 3-5 reverse plate is a known issue, why do consumers have to wait and pay when the transmission is known to have an issue?! It is also a safety issue when you have no idea when its suddenly going to break!

I have had numerous problems with my 2007 Saturn Outlook, which I purchased used in August of 2009. It has been in the shop more than it has been on the road. The windshield washer motor quit and a part had to be ordered, no power steering. The check engine light went on requiring a trip to the shop to fix whatever that problem was (which I dont remember now), except that it meant my remote start wouldnt work during the snow season, the headlight burned out two light bulbs prior to receiving the recall notice on that part - the list goes on!The most current and crucial issue is my transmission. I have 93,000 miles on this vehicle, and the transmission has gone out completely. I am expected to continue to make a monthly car payment of $465 on a car that doesnt run! The warranty ran out on Jan. 26, 2011 and the car quit running in March. I called several places to find out how much it will cost to fix and have been given prices from $3,000- $4,800! I am a single mother, who teaches in Detroit on a dwindling salary. I am worried about paying my rent, and I need a reliable car to get to work.I have called and talked to both the man who sold me this hunk of junk car, Tom, and Shelly in the service department, who is wonderful, but powerless. Both have told me there is nothing they can do, as the warranty expired two months prior to it breaking down. I have called GM financial to explain the situation, and they simply dont care. I have offered to give the car back; however, they will need a roll-off tow truck, as the car will not run! They informed me that they will take the car, sell it for the best price they can get, which will be very low, seeing as how there is oil in the mass air flow, no transmission, no power steering (which went out almost a year ago, but was not covered on aforementioned warranty!), and the brakes and routers need replacing.The difference between that selling price and what I owe, which is consequently about $18,000, will be reported to the IRS as unearned income. Then, I will get smacked with approximately $3,000 fee on my income tax in April! So, my choices are dismal! I can pay $3,000 at tax time, ruin my credit rating more than I already have, and have no car, or try to find some way to fix this horrible car.I am writing this to obtain help on getting GM to make this car purchase correct. I truly believe there were more issues with this car when it was sold to me than what was reported to me. The types of things that have gone wrong on this car should not happen to a car with less than 100,000 miles on it. Either fix the transmission, power steering, mass air flow and whatever else it needs and make this a reliable car, or take it back and give me something else for the $18,000 I have left to pay on. I cannot continue to make payments on a useless car and feed my child. I need to get to work and back safely. Please help me!

Please beware if you have a Saturn ION from 2004 to 2007 and your steering is making a funny noise. Please go and check it out because its a death trap you will be driving down the street and your car steering will just break off without a warning. It happened with my 2004 Saturn ION and my wife have a 2007 Saturn ION with the same problem that caused us to go and new cars for both of us. Saturn ION is the worst car to have. Almost lost my life.

I have a 2005 Vue with a standard transmission. Today, for the 5th time, I went to get into the car and the key would not go in the ignition. I called my old Saturn dealer (now Cadillac) and one of the techs told me to turn the wheel as far as I could to the right and then back to the left (then go back and forth with the wheel rocking it) until the steering column locked. Once that happened, I had to release the lever for the tilt feature on the steering wheel and jam it up and down as hard as I could in the hopes that the movement would realign the pins in the tumblers which would allow the key entry. When that still didnt help, I turned the locked steering column as hard as I could to the left and tried inserting the key. Success finally! I drove home from work. But when I got out of the car in the garage, I tried to reinsert the key again and the ignition would not accept it. So Im hoping I can repeat the above routine just so I can get to the dealer to have the entire assembly replaced. Quote is $325. This should not be happening. With all the reading I have done about GM moving so much of its operations to China, I dont think they really care about us leftover Saturn owners. Never again!

I have a 2005 Saturn Ion 3. The key wont release from the ignition when I shut the motor off. I have to sit in the car and keep trying to remove it, or wait a few minutes until I hear a thud in the column before it will release. I had a 1993 Saturn, and it had the same key release problem. Saturn should have found a remedy or upgrade to this problem by now.

I have a 2003 Saturn Vue originally purchased new by my parents. Ive have began having problems getting the ignition switch out of the locked position. After noticing my one and only key was severely worn and may be causing the problem. Called a local GM dealer who informed me to make a new key would cost $20 and $65 for the dealer to access the key code online. I have never had to pay to get my vehicles key code after supplying proper ID of ownership. Neither my parents or I ever received an amended handbook notifying us of additional fees for key code access. Geesh, I pay less to use the internet for 3 months.

The car runs great and gives me no problems. What more can you ask of a vehicle? Its a 2004 Saturn Vue and it starts and runs every time I ask it to. Great on gas and never stalls out.

My Saturn is a good car. I had not too much trouble out of my Saturn car, drive nice. I have a 134,000 miles on my car. I purchase my car from a small dealership near Me where I live. I had a 122,000 when I purchase. I had my 2007 Saturn ion 2 for 7 months. The only problems I had was the air bags on and the recall that is on the Saturn. But Saturn is a good brands. Just about every car had a problem or a recall.

Like many of the complaints above, I also had a problem with the ignition lock. I was going out to dinner, parked my car, but when I went to turn off the vehicle, they key wouldnt turn. I called AAA, and the rep who was dispatched asked if it was a Saturn Ion (its a 2007 Ion with about 65K miles on it), which was interesting to me. He said my best bet was just to take it right to the dealership. When I parked it outside the GM dealership and went in to explain the problem, they too asked if it was a Saturn. Clearly this problem is more wide-spread than I thought. Both the AAA rep and the mechanics at the dealership are aware this is an issue with Saturn vehicles.At the end of the day, theyre replacing the Ignition lock cylinder and housing for $540. I called GM/Saturn to file a complaint, seeing as everyone seems to know this is an issue and there are hundreds of documented cases on this site alone. I was told Ill get a call back next week because they are currently updating their system that deals with manufacturer defects/recalls and special considerations given regarding such issues. Im assuming theyll tell me Im SOL, but heres hoping. Ill provide an update when I hear back from them.

This is the fifth time a transmission has gone out on our 2004 Saturn Ion that we purchased brand new. The last one was a year and six months ago. They now refuse to fix it, only offering $5000 off a new GM vehicle if we surrender the car. Not only can we not afford a new car, but why would we want to purchase another GM vehicle when we have to fight them every time we need them to fix their mistake? We cannot trade in the vehicle for a used car because we cant get anything out of it with a broken transmission. Thats not fair for us since we didnt install the faulty variable transmission in all these vehicles. We suggested what we feel is fair: them buying the Saturn back with the Kelly Blue Book value. They refuse. They say they will not fix the car because it will continue to break (which again is their fault) and will only offer $5000 off so they can still make a profit out of us. We have had to fight them tooth and nail every time we needed the transmission fixed. All they care about is money. They have no problem selling faulty vehicles and then they dont stand behind them.

I purchased a 2008 Saturn Vue on 7/7. A month and a half later, the issues began. On 9/2, I started seeing smoke coming out of the vents with a strong coolant smell as if the antifreeze was burning. There was also an oily film on the windshield. I thought that it would go away but it continued the following day and the day after. It worsens if the air is turned on.Not even two months after purchase, my vehicle took its first trip to my privately owned auto shop. I was told by the mechanic that the hose for heating and air conditioning needed to be cleared out for any blockage. The vehicle was fine for a day or two and the same issue occurred. On 9/9, I returned to the shop and the hose was checked. There was no smoke or vapor from the vents or oily film on the windshield for two days.I called Saturn customer service to report this issue. They took all of my information and told me to take it to a GM dealer. I made an appointment with Mike Anderson, a GM certified dealer in Merrillville, Indiana. I was told that I will be charged $79.95 for each problem or complaint. On 9/16, I took the vehicle back for a different diagnosis and was told that the heater core needed to be replaced due to a fracture causing the antifreeze to leak. The antifreeze or coolant drips on the engine causing a vapor or mist to blow through the vents, causing an oily film on the windshield.On 9/21, my vehicle was dead. It wouldnt start at all. Yes! A vehicle that wasnt even three months old had a dead battery, I assumed. I used jumper cables to revive it. On 9/23, I took it to the GM dealer to be told by Joshua ** in customer service that the diagnosis is a fracture in the heater core and the entire part need to be replaced. In order to perform this repair, the entire dashboard had to be removed. Also, the battery was very weak. Joshua quoted me $1,600.00 plus $79.95 for the diagnosis. Who has that kind of money these days? Joshua attempted to bring me the vehicle and the vehicle was dead again. He used jumper cables and drove it for about five minutes and delivered it to me.I called Saturn customer service back and gave Julie more information on the diagnosis and the cost. She asked for my private auto shop that I use normally and I gave that information also. She worded the complaint as seeking reimbursement for repairs and gave me the misunderstanding that I could take it to my privately owned auto shop.I got a return call two days later only to be told that I should have taken it back to the GM dealer for repairs because they reduced the cost. What a disappointment! Why wasnt I told that in the first place by Red at customer service when I called on 9/9 or Julie when I called on 9/26? In the future, customers should be told not to take their vehicles to an outside shop because assistance cannot be given.

I bought a Saturn Outlook in 2011 and it has been one of the best SUVs that I have had. It is roomy and has a 3rd row seat. I get many compliments from my passengers on smooth ride. It is driver friendly and has excellent gas mileage driving long distance and locally! I love it.

I called General Motors Saturn to find out about a recall on my car. I am having the same problem that thousands of people are encountering with Saturn L200, the timing chain. But I am not able to get help because my VIN # is not in the batch of whoever randomly selected the vehicles to get fixed.

My 2007 Outlook has 70,000 miles on it. I am four months past the initial warranty and my transmission suddenly died. I called our dealer where we purchased it from and was told I was past my warranty so too bad. After reading all the transmission problems online by other Saturn owners, I cant believe that a recall was not taken for the transmissions. Let the consumers worry about it GM, what a joke! You are putting peoples lives at risk and yet you dont want to take ownership of your problem. So now I am supposed to come up with several thousand dollars for a used transmission because GM will not do the right thing. This will be the last GM car Ill ever purchase. Shame on GM!

Bad Engine-Repair numerous times: I had my car repaired too many times for the life of the car from 2008. I need another car now. I need a lawyer to view the car repair lists from 3 months of purchase to current. Its awful and crazy. The dealer told me to walk away! I cant sell it; the check engine light is on and I still owe over $10,000. Where can I get a lawyer? My credit would be damaged. What can I do?

Faulty wave plate 2009 saturn vue XE - This wave plate cracked at 140,000 miles costing me around $3,000 to replace my transmission. A month later I get a letter stated that GM will be completely cover the cost up to 120,000 due to this being a faulty part. I applied for at least a partial reimbursement. Got denied over the phone. When I asked to speak with a manager I was transferred to what I believe was the exact same voice under a different name again stated they understood and could not honor my request. If you put a faulty part in a car it should be covered by the company. This car is six years old and the transmission should not fail if quality made.

Ive had numerous problems with my 2005 Saturn Ion since I purchased it barely used in 2008. First, it was an ominous Check Engine light which after spending $400 in unneeded repairs, turned out to be something with the master computer. After I had the ignition replaced, now I cant get the car to start. The dealership cant find anything wrong with it and the mechanic says that its the master computer needs to be replaced. On top of all that, all of the automatic windows died. Had to quit my job because of my health and Im so fed up with all this, I could just scream.

I have a 2006 Saturn ION with only 60K miles and it has been in the shop for manufacturer defects 3 times already. I paid 200 for the ignition lock in May since the key will get stuck and I could not turn car off. I am a single parent with kids and it was scary when your car is stuck. I also paid $300 for a new camshaft actuator and selenoid. Now in December another valve malfunctioned and I called customer service and they gave me the run-around. I dealt with a district specialist named Vince and one named Drew and they both laughed at me and told me I am out of warranty since it’s past the 5 year mark and there is nothing they can do even though the dealer told them on the phone that it’s a manufacturer defect. I was told by Drew from Saturn, “Sorry, these things happen…” They had promised to give me at least a 10% discount and the dealership told me that they had no documentation. They never returned my calls. I have paid over $1000 out of my pocket for manufacturer defects and this car only has 60k. It keeps failing—valve, keys, fuel pump. Help.

I have a 2004 Saturn Ion 2 Quad Coupe. Ive been having problems on and off for years with the ignition. It was sometimes difficult to start, but with a little jiggling of the key and the steering wheel, I always managed to start it. I wish that was the only problem. Yesterday, I drove my car to the supermarket and couldnt turn the car off. I was able to turn the engine off, but the key would not release and the keys position was stuck in the ACC position. My local mechanic told me that I needed to find a GM dealer, so I took it to the closest Buick/GMC dealer in my county. I was told that I needed a new ignition and am dreading to find out the cost tomorrow. I just found out today that there were hundreds of other Saturn owners who experienced the same problem. I wish GM would recall this part.

There was a funny smell in the car then the battery light went on. I called my mechanic and he told me to shut all heaters, radio and lights off in the car. I was about 25 km away from him. Fortunately, I made it to the mechanic without having to call a tow truck.

I have a 2007 Saturn Outlook. I am now having problems with the ignition. Sometimes the key will come out on its own but sometimes it gets stuck. I have to drive backwards and forward to get the key to come out. My husband drove it one day and he said that the key got stuck, he disconnected the battery and reconnected it and the key came out. Im seeing a lot of complaints about GM vehicles doing this. Some people say its the Body Control Module and its not covered under warranty after 36k miles. Some have their ignitions and others parts replaced but the problems with the key getting stuck comes back. Its time consuming and costly and GM needs to fix this. Why should consumers have to pay for a manufacturers defect?

After many complaints about the steering issues with my 2008 Saturn Outlook, I am finally resolved to never purchase another GM product. Beginning around 60,000 miles, I began mentioning the popping sound in my steering column. Unfortunately, I did not insist the service department to document and pursue a resolution to the problem. I was told on every occasion that this was normal until the vehicle warmed up. The noise did seem to quiet somewhat, so I thought their assessment had some merit. I was just told this week that this issue would indeed worsen and my repair cost is approximately $1,300. This is in addition to my heater and A/C unit being completely overhauled to the sum of close to $600. I have already replaced both the skylight and sunroof at a significant cost. All these issues happened prior to 100,000 miles.I contacted GM customer service/Calvin to request assistance and was given no consideration at all, even with the internet full of TSBs and complaints about these exact problems on this vehicle. After this experience, I am completely disgusted with the pride in workmanship of this GM product and have a much better understanding of why GM should be out of business today. Unfortunately, we the taxpayers will get to continue carrying this burden for many more years to come. My total loss including glass, heat/AC and steering column is listed below. Never again!

On 5/30/13, I was driving home from work and turning a corner when the power steering light came on in my car. A chime went off and the message PWR STR appeared. My car then died; the wheel and brakes locked. I thought I was going to hit this mom with her two kids. I panicked and grabbed the emergency brake; jumped a curb. I had my car towed to a local shop by my house completely unaware that ** GM/Saturn is aware of the powering steering failure issue and REFUSES TO ISSUE A RECALL! $1,000 later and NO help from GM, I have no money to feed my family, missed work and almost lost my job. I am terrified beyond words to drive this **. When this happened, it had 24,698 miles on it. NEVER EVER BUY this car. Thank God they are out of business. Im hopefully getting a new car - NON-GM next week because driving any Saturn (or any GM made car from what Ive read) is a death sentence. I also plan on suing GM and contacting every NY news station I can think of and reporting this issue to every single possible place I can - BBB, NJ Lemon Law Unit, NHTSA, etc. LIVES NEED TO BE SAVED.

We have a 2006 Saturn Ion which has been involved in front end accidents twice. Neither time have the airbags deployed. The mechanic stated that the pins that activate deployment were fully depressed and the bags should have deployed. My son could have been killed. After the first accident, I contacted on-star to ask why they hadnt communicated with the car after the accident and why the air bags had not deployed. The answer was that maybe the sensor wasnt hit! Are you kidding me? The whole front end of the car is pushed halfway to the windshield! This matter should be looked into. Someone could easily be killed due to these malfunctions.

I have a 2005 Saturn Ion. I have had the same problem with my car for over a year. I have not brought it in because I do not have the money to get it fixed then have the problem happened again. I am fed up with this car. I will be trying to call the dealership. There needs to be a recall on this problem!Also just recently I have had problems with it shutting off. It did it twice to me in 1 day-- when I coasted to a safe spot, I put it in park, shut it off and it wouldnt start for at least 5 minutes. I am not sure what is going on. If anybody else has problems with this, can you please email me or something. We all need to do something about these problems we keep having.**.com. I want to hear about similar problems.

My wife recently had an accident where she fell asleep and crashed into a guard rail at 70 miles an hour. The airbags didnt deploy. Onstar didnt call either to check to see if she was alright. I was told that Onstar only calls if the airbags deploy. I am almost certain the car is totaled. I am currently waiting for my insurance company to let me know. They couldnt believe they didnt deploy either, considering my car says everything is ok. What is the purpose of airbags if they dont work? Luckily, my wife walked away without a scratch.

We finally got our car in for the ignition switch recall and now my key is stuck in the ignition and car is dead. I have had more problems since it was replaced than I had before.

My transmission on my 2004 Saturn ION is dead! With the cost to have it replaced, I decided to do internet homework. I cant believe all the complaints! I find it difficult. With these complaints, GM should recall their product, not turn their backs on their customers. I called GM and they said they may offer a GM credit between $1,000.00 and $5,000.00. If they cant do a recall, do you think they will give a $5,000.00 GM credit? And why would I buy another GM product? Is there a class action lawsuit out there? Thanks GM, for the situation you put me in!