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Product Reviews:

My 2007 Saturn Aura XR with approx. 80,000 miles would not engage in gear.
My 2007 Saturn Aura XR with approx. 80,000 miles would not engage in gear. After towing it to transmission repair shop, was told it had essentially disintegrated and was completely shot. I have been reading hundreds of identical complaints with this model year transmission. When I emailed GM customer service, I was told my VIN was not part of this transmission recall. Many others were told the same thing yet its the same problem with this model year (The door was damaged when it rolled into a pole when I thought it was engaged in park). Repairs are in excess of $3,000 and with no Saturn parts available. Clearly a defect. There should be assistance with repairs. Seems US auto makers get a bailout yet consumers get screwed. Can anything be done?
Published: June 4, 2014
Teresa of Phoenix, AZ
Source: consumeraffairs.com

Sigh...I am adding another complaint to this apparent common problem. I hav
Sigh...I am adding another complaint to this apparent common problem. I have a Saturn ION 2006. I have nothing but problems with it since the day I drove it off the lot. Unfortunately, I am not in right circumstances to trade it in on something else. I am a mom and a full time student, so I really need this car to last a little longer. Today, I parked my car while taking my daughter to the lake and the key got stuck in the on position. I own a manual, so once I got it home I popped the clutch to turn it off. Now, Im stuck with no car and very little in the budget to fix it. Has anyone found a solution to fixing this problem on their own? Or, by chance, has GM issued a recall?
Published: June 4, 2012
Aimee of Hewitt, TX
Source: consumeraffairs.com

I have a 2005 Saturn Ion 3. The key wont release from the ignition when I s
I have a 2005 Saturn Ion 3. The key wont release from the ignition when I shut the motor off. I have to sit in the car and keep trying to remove it, or wait a few minutes until I hear a thud in the column before it will release. I had a 1993 Saturn, and it had the same key release problem. Saturn should have found a remedy or upgrade to this problem by now.
Published: October 13, 2011
John of Willow Springs, IL
Source: consumeraffairs.com

The CVT transmission started losing fluid. No idea where the fluid was goin
The CVT transmission started losing fluid. No idea where the fluid was going because there was no leak. I took it to the dealership and they advised flushing transmission so we did. Now I think 6 months later after repeatedly having to add transmission fluid to a closed system that supposedly never needs transmission fluid and not to mention you have to use a special transmission fluid not the over the counter stuff, the transmission has gone completely out. Oh, and did I forget to mention the recall notice that said we didnt qualify because we had too many miles on the car. What? You put a faulty transmission in a vehicle that I purchased and you are going to tell me I have too many miles on it to qualify for the transmission to be replaced even though it was faulty to begin with?Now I am stuck with a car that doesnt move and I have to pay a loan on a car that doesnt move. The transmission costs more to fix than the cars worth.
Published: September 16, 2011
Fiona of Manitowoc, wi
Source: consumeraffairs.com

I had heard in the original Saturn series of bad engines, but I had acquire
I had heard in the original Saturn series of bad engines, but I had acquired a 2005 which is a later series. I had a wait and see attitude about it, it reached 142,000 miles before the transmission slipped. The mechanics had told me that it would cost about $600 just to open it up and assess the problem...not including any repairs. At that point it would have cost nearly what the car was worth at that point. Before that there were few repair problems.
Published: November 25, 2016
Joe of Forks, WA
Source: consumeraffairs.com

Transmission suddenly goes bad when shifting from 2 to 3. It is a known pro
Transmission suddenly goes bad when shifting from 2 to 3. It is a known problem in Saturn transmissions and I was able to find it on an internet forum. I drive my car a lot so I am 30,000 miles over the warranty for a vehicle not yet 5 years old. The problem is so common the repair shop knew exactly what it was before even seeing my car. Since this 3-5 reverse plate is a known issue, why do consumers have to wait and pay when the transmission is known to have an issue?! It is also a safety issue when you have no idea when its suddenly going to break!
Published: March 14, 2012
Susan of Du Quoin, IL
Source: consumeraffairs.com

Unfortunately, I have purchased a 2003 Saturn Ion when they were brand new.
Unfortunately, I have purchased a 2003 Saturn Ion when they were brand new. It felt wrong from the beginning and it has only proven my instincts correct. Within one year, the steering has failed. It will cost $1,500+ to fix this problem. The windows do not roll up or down. The ignition has locked, another fix that has cost me $600. The wiper transmission has been replaced with the upgraded metal wiper transmission. The front airbags have failed. The gas gauge works when it feels like it. This car is better off as scrap. This car is crap! Saturn is one of the cheapest autos in history! Do not buy this vehicle or you will regret it just as I do every time I look at it. It makes my stomach turn to know that the makers of this cheap car were able to get away with selling a car to the public knowing that it is a death trap!
Published: June 1, 2012
Tamara of Nj, nj
Source: consumeraffairs.com

I own a 2007 Saturn Ion that I purchased new. It has 48,000 miles on it.
I own a 2007 Saturn Ion that I purchased new. It has 48,000 miles on it. I went to work one day and my car wouldnt turn off and the key wouldnt come out. I drove it to my mechanic who had never heard of the problem. He had to replace the ignition, cylinder, and housing for $450. I called the place I bought the car and they quoted a price of $1,100 - $1,300. He also said that with their experience with this problem sometimes they only had to replace two of the parts and might be able to do it for $600. Obviously, it had happened a lot. I would like to know what it takes to get a recall or reimbursement. If anybody has any suggestions, I would love to hear them. I dont know what to do to start a class action suit. I also had to replace my radiator in June because Saturn doesnt put a guard under it to stop the rocks from hitting it. It took $550 to replace it.
Published: December 16, 2011
Raina of St. Augustine, FL
Source: consumeraffairs.com

I bought a GM Certified 2007 Saturn Aura in November of 2008. The vehicle h
I bought a GM Certified 2007 Saturn Aura in November of 2008. The vehicle had 14,500 miles on it when I purchased it. The car fax said there were no problems, other than a minor gasket, which was replaced at about 5,000 miles. I immediately went into the dealership for wheel imbalance problems, that the dealership never did satisfactorily fix. My own mechanic later told me he found a bent rim on one wheel right away, when he replaced the tires. The brake pads broke at 15,000 miles, and the seat back airbag housing fell apart at 16,000 miles (no one sits in my back seat). Both door speakers were replaced by 16,000 miles, and I am not a teenager. It was in the shop for steering noise and vibration problems, on three separate times. The new oil pan gasket was done at 16,500 miles. The washer fluid pump failed at 37,000 miles, and the final problem after 4 years at 45,000 miles, the head gasket failed. Most of these things were taken care of under warranty, but the sheer time it takes to wade through all of these problems is not worth it to drive American.I am a GM brat, and this will be the last vehicle that I purchase from them. This is the worst vehicle that I have had, since my 1984 Renault Alliance. I owe more than the dumb thing is worth, so I have no choice but to keep my fingers crossed, and hope that it lasts until I pay it off. 2007 was the first model year for the Aura, but GM had been making the Opel equivalent for at least two years before. You think they would have worked the bugs out, before they brought it to the US.
Published: February 29, 2012
Jack of Lansing , MI
Source: consumeraffairs.com

For this past year, I have been battling with my 2004 Ion. First, it starte
For this past year, I have been battling with my 2004 Ion. First, it started with having a hard time starting in colder mornings. Then it took longer and longer to get it going. Finally, I took it in and spent $1,000 for a new timing belt and it was fine for a short while. I took it in again and spent another grand on a new ignition. Within 48 hours of that service, my key has gotten stuck in the ignition and would not allow the car to be turned off. After reading about all these other people suffering for something that is not our fault is complete **. This has convinced me to not ever buy a GM product again. I thought I was doing the right thing by buying an American product to support jobs but this is horrible.
Published: April 9, 2012
Catherine of SeaTac, WA
Source: consumeraffairs.com

There was a funny smell in the car then the battery light went on. I called
There was a funny smell in the car then the battery light went on. I called my mechanic and he told me to shut all heaters, radio and lights off in the car. I was about 25 km away from him. Fortunately, I made it to the mechanic without having to call a tow truck.
Published: November 12, 2011
Rhea of Sudbury, ON
Source: consumeraffairs.com

I have experienced many of the problems I hear from owners here. Frozen key
I have experienced many of the problems I hear from owners here. Frozen key or ignition, stuck key, vehicle will not turn off. Took the car in for servicing (luckily, the car is still covered by warranty). I received an offer from the dealership for over $6K. I wondered why they would offer that much money for a car with over 86K miles on it. Then I came across the lawsuit filed below and read through the case file Interesting stuff, makes me want to call GM directly. **. I want to know how these transmission problems apply to the 2006-2007 ION models and what we need to do. My elderly parent will drive this for a few weeks and I will be holding my breath the whole time! Something for folks to keep in mind.
Published: October 10, 2013
Wendy of Houston, TX
Source: consumeraffairs.com

I noticed about a year ago that my ignition would stay on after I removed m
I noticed about a year ago that my ignition would stay on after I removed my key from the slot. I thought this was odd, but not a problem since if I turned to the off position the motor would cut as it should. In December of this year, and again in February as I drove my car along very busy streets it turned off. The wheel froze, nothing worked as I pulled the car to the right with all of my strength. I managed to coast to the side of the road and restart my car. Both times I assumed that I had somehow hit or pulled my key. Ive since (about 10 days ago) received a recall notice in the mail. I urge anyone who knows someone with such a car to take it to a repair shop as soon as possible. My experience was quite scary and potentially dangerous.
Published: April 1, 2014
AM of Los Angeles, CA
Source: consumeraffairs.com

I just had an experience where I could not turn the key backward to turn of
I just had an experience where I could not turn the key backward to turn off. It was a very scary situation. I had to find someone to show me how to pull a fuse and then disconnect the ground cable to the battery so as not to run the battery down. The key is left in the on position. It looks like many people are dealing with this and I was told that this is a Saturn/GM issue. Has anyone found recourse to correct this very common occurrence with these vehicles?
Published: November 25, 2011
Cheryl of Forest Lake, MN
Source: consumeraffairs.com

I bought my VUE new in 2003. Loved this car. Just right for me. All of a su
I bought my VUE new in 2003. Loved this car. Just right for me. All of a sudden it started stalling out while driving down the street. All the dash lights came on, the steering and brakes were gone. All of this in rush hour traffic in Denver. Took it in...paid out just over $900 to try to find out what it was, didnt help. Picked it up on Friday, stalled in traffic on Saturday. Did some research found out this was a problem with the 2002-2004 Saturn VUE and Ion. During those years the Saturn VUE was on a car chassis or so Im told - and beginning 2005 on a truck base. I went to the GM dealer after this last brush with death and was told I probably needed a new transmission.....$3,800. Found out about the GM class action suits in California and other places regarding the Saturn VUE. I had the car towed....not driving it. Certainly not trading it in for someone else to be hurt. Looking for a good used car now.
Published: May 20, 2015
Shay of Denver, CO
Source: consumeraffairs.com

I think Im going to kill myself from the financial downfall that this car h
I think Im going to kill myself from the financial downfall that this car has put me in. I owned it for 8 months (February 2011) and bought for $12,000. The first repair was rebuilding the transmission at $4000. Second repair was at $200 and it was for the battery that’s draining for no good reason. Third repair is for a bad celluloid and a bad fuel pressure sensor; cost is $675. I also have the problem with the steering wheel. I’m just waiting for that one to go next.$12,000 plus $4,000 plus $200 plus $675 for a total of $16,875. That’s the cost for a 2007 Saturn Aura with 65,000 miles on it and no warranty. I hate you GM. I will never buy one of your cars ever again. Tell everyone you know!
Published: December 1, 2011
Brad of Rockledge, FL
Source: consumeraffairs.com

I have a 2007 Saturn Ion with 80,000 miles on it. A few months ago, I got h
I have a 2007 Saturn Ion with 80,000 miles on it. A few months ago, I got home from work and my car would not shut off. My ignition has never locked my key in. I noticed when I first got the car used that the key could be removed even when the car was running. I thought that was standard, so I could lock the car while it was still running for heat or AC or something like that. I had to pull the ignition switch from under the steering column and then plug it back in and crank to start the car (I used a screw driver because I had no reason to carry the key with me at that point). One week ago, I went to start my car and it wouldnt even start now. It cranks all day and then nothing. I believe there is no fuel going to the injectors and it has to do with this faulty OEM ignition. I filed a complaint just a bit ago and hope for all of our sake that GM honors the BS claims in their commercials and decides to give a ** about their paying customers.
Published: April 1, 2013
David of Andover, MN
Source: consumeraffairs.com

In the last four years, Ive had my ignition replaced three times. Saturn de
In the last four years, Ive had my ignition replaced three times. Saturn designed a faulty ignition and as soon as a service department repairs it, the problems start up (the same day). The key gets stuck in the ignition, the car wont start, or the car wont turn off. The problem cant be fixed because they keep using faulty parts.
Published: August 16, 2011
Laura of Scottsdale, AZ
Source: consumeraffairs.com

Can someone please help us resolve issues? We own a 2004 Saturn VIN #**. We
Can someone please help us resolve issues? We own a 2004 Saturn VIN #**. We had the transmission replaced in 9/3/2010 at 74,562 mileage. We paid $2,137.87 (invoice #**). My problem is that the transmission is out again and the car has 88,000 miles on it. Surely the transmission should last more than 13,500 miles? The transmission was replaced by Saturn of Fort Worth. We contacted them and they are no longer a Saturn dealer. Their phone number is (817)367-1000. Will this repair have a 36-month or 36,000 mile warranty? What are our options? Please advise.
Published: November 24, 2012
James of Tolar, TX
Source: consumeraffairs.com

I have loved my 2004 Saturn Ion, bought it in August 2009 with 80k, and now
I have loved my 2004 Saturn Ion, bought it in August 2009 with 80k, and now June 2013 146k. No problems up to last month. But now when I put the key in, it wont even turn to the right. My sister and I have figured out that if you take your time to push up and to the right, about the 10th attempt it turns to the right and starts... SUPER ANNOYING! Reading these other reviews makes me want to quickly trade it in! So sad because I have loved not having a payment! :(
Published: June 6, 2013
Kasey of Arlington, TX
Source: consumeraffairs.com

I just refinanced my moms 2008 Saturn Vue after she passed away - only 55K
I just refinanced my moms 2008 Saturn Vue after she passed away - only 55K miles and the transmission just went out due to a confirmed broken wave plate and the metal went into the transmission. It is currently at the shop and I am waiting to hear the final cost to get it fixed. There are many people with the same issue and GM is not recalling this KNOWN problem. We need a class action lawsuit against GM. I havent even made the first payment on the refinance. This is why people leave GM and I have always been a GM person.
Published: June 10, 2014
Carolyn of Rochester Hills, MI
Source: consumeraffairs.com

My 3 vehicles were on the recall list. I currently have the Chevrolet and t
My 3 vehicles were on the recall list. I currently have the Chevrolet and the other two cars were sold. During the first year of purchasing these vehicles, I incurred problems with each of them. The vehicles would sporadically start/stall on me and my son. We both experienced being stranded at work, in parking lots or while running errands. My son worked late hours and in the City of Detroit. He had to sit and wait for my husband to come from Commerce Township to W. 8 Mile-Detroit. Needless to say, those occurrences were frightening and very unsafe. On a number of occasions, my husband had to jump start the both of us.We replaced 3 batteries and that did not fix the problem. After towing the vehicles from repair shops to the dealership, the service dept. told me, the 2002 Oldsmobile Alero needed an ignition switch/cylinder and new key fob. The car worked fine after that. Then, I had to replace the ignition switch on the 2008 Saturn LS. The 2005 Chevrolet Impala was serviced upon the recall notice. My complaint is, I spent money for ignitions on both vehicles before the recall and General Motors denied my claim for reimbursement. There should be a class action suit for customers who experienced the same circumstance.
Published: March 8, 2016
Cheryl of Commerce Township, MI
Source: consumeraffairs.com

My 2006 Saturn Ion began having starting problems locking up. I took my car
My 2006 Saturn Ion began having starting problems locking up. I took my car in due to one of the recalls on this model in hopes this problem would be resolved once and for all. The service department said the locking up problem was not part of the recall and that I needed a new battery or a new starter. I told him that I had already had both of these replaced and the problem was still ongoing. Again he said this had nothing to do with the recall. They supposedly repaired my car and now it is totally locked up and will not start. WORST SERVICE EVER!! WORST VEHICLE EVER!!
Published: September 8, 2015
Becky of Welcome, NC
Source: consumeraffairs.com

My wife was on errands with the kids in our 2007 Saturn Outlook, which she
My wife was on errands with the kids in our 2007 Saturn Outlook, which she loves. Well, it just stopped moving. She couldnt put it in forward or reverse. She called a friend to get it towed to his service shop. At the shop, he got it to move a little, then it stopped again. He said he recently had an Acadia, in which a part in the transmission broke and shredded the gears and got into all the innards. As it cost about $3500 to repair, he suggested that we call GM to see if they can help out with it.I found a number and spoke with Heather, who was great, calling me back every step of the way. She put me on the line with Denny, the head mechanic for Matthews Auto Group where we bought the vehicle and where we have the Outlook serviced. We spoke of the incident when it stopped working and he said he would get to it in a few days, which I said was okay. He didnt remember but we spoke before this when the vehicle was brought in for the timing chain recall. It took four times to get it right, but Matthews treated my wife so nice; we felt comfortable with them. So this time, we called OnStar and had it towed to Matthews so Denny could look at it. When he called back, he said that it was a broken wave plate in the transmission, and in a roundabout way agreed that it may cost what the other mechanic said, about $3500.On calling my friend, the mechanic, for an explanation, he said that the wave plate is a cheap $20 part that is known to crack and destroy the transmission. He had called a friend at Country Club Auto who said that he works on an average of 2 GM transmissions per week between Outlook, Acadia, and Traverse. The Matthews customer service rep called the next day and said that they drained some fluid and found metal shavings. I asked how the mechanic diagnosed the problem as a bad wave plate if he didnt open it up? The customer service rep said he had an offer from the district supervisor of GM, to give us $3000 off a new vehicle or split the cost of repair 50/50, approximately $1750 plus tax, our cost.When asked for a breakdown of the cost of services and materials, he got uptight and refused, stating only that the transmission would come out of the box and into the vehicle and the fluid would be added. The old transmission would go into the box and sent back to GM. It was then presented as a one time offer, take it or leave it. I said that I was disappointed in GM for not doing the right thing. This is a known problem with Outlook, Acadia, and Traverse. Its all over the internet. I went on to say that the tow truck operator for OnStar that picked up the vehicle said, Oh, an Outlook. Transmission, right? Ive been picking up a lot of those lately and Acadias and Traverses.I also said to the rep that we were totally surprised by the breakdown since the last OnStar Diagnostic report that we got stated, based on our diagnostics check on 08/19/2012, all systems are normal. Diagnostic: Complete. No action needed. Four days later, my wife and kids are stranded on the roadside.The rep repeated that the offer was a one time offer, one that he did not have to give since the vehicle was five months out of warranty. If it did not make me happy, then he would save the money to make someone else happy. I honestly said that of course I am not happy with having to spend $1800 for a new transmission that only has 73,000 miles on it (27,000 miles under warranty limit). He seemed to be a little taken aback by my knowledge of the wave plate issue with these transmissions, how a $20 part could self-destruct and wreak havoc with the transmissions. Take it or leave it, was the answer. That is all the GM district manager was authorized to offer. I would get back to him.The next day, a GM rep named Keith called to offer the same, but more politely. As a lifetime customer of GM vehicles, I repeated my disappointment in GM, but said that I would get back to him. He asked if I would like to file a complaint with GM. I said, No, but I would like to file a complaint against the Matthews rep. The next day Keith, the GM rep, called and asked of my intentions, and I said, I guess that I would take the 50/50. He left off saying that he would get going on making it happen.The following day I missed a call on the cell phone that I thought was the Matthews customer service guy so I called him. He said, No it wasnt him. I said, Well, youve got me by the balls (pardon me) so I guess I am taking the 50/50 offer. He replied that it was rescinded. I got off the phone with him and called Keith, the GM service guy, to ask about it but he was not in. The next day Keith reversed himself and said that indeed the offer was revoked. I asked if there were anyone else that I can speak to. He said he would have his manager call me. The next day a curtly speaking person called to say that they are not willing to budge on their decision. This is not the customer service that I have come to enjoy and depend on for my family from GM and the Matthews Auto Group. What can be done?
Published: October 24, 2012
Chris of Unadilla, NY
Source: consumeraffairs.com

The ignition switch I can put the key fine on it, but when it comes to take
The ignition switch I can put the key fine on it, but when it comes to take it, it gets stuck. Im just frustrated with it. Its just so ridiculous that i have to sit in the car and wait until I heard a clicking sound on the steer wheel column. And now with the winter, if the temperature is low like approximately 20s degrees Fahrenheit, the car wont start at all. I believe myself the company should take the action and responsibility over this. About most of the people who owns a Saturn got the same issues.
Published: November 26, 2011
Illia of Everett, WA
Source: consumeraffairs.com

Saturn aura xr v6 3.5L issues - At 90k miles, check engine light came on af
Saturn aura xr v6 3.5L issues - At 90k miles, check engine light came on after an oil change. Service traction comes on along with check engine light when stopping, it does this intermittently. After changing spark plugs, water pump, power steering pump that leaked, cylinder 6 ignition coil, the issues are still there.
Published: September 6, 2014
arnel of Vallejo, CA
Source: consumeraffairs.com

My 2009 Saturn Vue had been progressively difficult to steer and also made
My 2009 Saturn Vue had been progressively difficult to steer and also made a grinding sound when turning to the right. This went on for several months. It was taken to the dealership for this, but no repairs were made b/c the tech did not see/hear the issue. A few months later, the Vue lost control and went into a skid. Diagnostics at the dealer showed that there was a steering gear leaking fluid and that the steering pump needed replacement. Also, the steering sensor was not programmed correctly. This sounds very much like the recall on 2008-2009 Saturn Vues, however mine is not in that batch. Please, if anyone else is experiencing this sort of issue with your 2009 Vue, please file a complaint on www.safercar.gov. Something needs to be done about this defect! Your voice/experience will make a difference in the safety of other drivers.
Published: July 1, 2014
J. J. of Humble, TX
Source: consumeraffairs.com

I have a 2007 Saturn Outlook I bought used through a reputable dealer. Whic
I have a 2007 Saturn Outlook I bought used through a reputable dealer. Which included the extended warranty. The transmission went out 1000 miles over the warranty mileage... That was in August! Now it is January and the transmission jumped out of gear last night on the way home. And the transmission light came on AGAIN!!!! Seems to be a pattern here... great style... shotty design... a real LEMON!
Published: January 19, 2015
Rena of Leland, NC
Source: consumeraffairs.com

I love this Saturn, shes 2008 Saturn Aura. Its American-made, it has a nice
I love this Saturn, shes 2008 Saturn Aura. Its American-made, it has a nice roomy interior, the colors are beautiful neutral, the truck space is wonderful and there are certain aspects about it like cruise control and sunroof. This is a wonderful car. It has all the things that you need including air conditioning, Heat, great radio comfortable seats, cruise control, large back seat, large trunk, its well-made and easily maintained. It gets decent gas mileage and Ive driven it for over a hundred twenty thousand miles and were still going strong. But the drivers seat is hard to get just ride in terms of distance from the gas pedal and distance from the steering wheel so that youre not up on the wheel but you have some ability to be somewhat back, the rear view mirror never seems to quite be where it needs to be, and it doesnt always have the most energetic get-up-and-go of any car Ive ever owned.
Published: June 24, 2018
Lee of Braselton, GA
Source: consumeraffairs.com

I have a 2004 Saturn ion and have trouble getting my keys out of my car. So
I have a 2004 Saturn ion and have trouble getting my keys out of my car. Sometimes, I have to sit there for more than 5 minutes fiddling with the key and the shifter so it registers that the car is parked. I also have a difficult time getting the car to start, especially when the temperature gets below 40 degrees. The battery has been checked multiple times but does not seem to be the issue.
Published: November 15, 2011
Stephanie of Eau Claire, WI
Source: consumeraffairs.com

My Saturn transmission went out; consequently, the car went down.
My Saturn transmission went out; consequently, the car went down.
Published: May 27, 2012
Alexis of Wilmington, DE
Source: consumeraffairs.com

Like everyone else, the ignition lock failed on my 2007 Saturn Ion. Unlike
Like everyone else, the ignition lock failed on my 2007 Saturn Ion. Unlike everyone else, I was able to provide a reasonable, to me, solution for free. Simply remove the cover under the steering column. Disconnect the green wiring harness and the car shuts off. When you want to drive again, just plug it back in and turn the key. My car has been running this way for over a year. Good luck.
Published: March 2, 2012
Ernest of Bel air, MD
Source: consumeraffairs.com

Saturn 200 VUE, Bad Transmission Chain - My CBT transmission chain belt wen
Saturn 200 VUE, Bad Transmission Chain - My CBT transmission chain belt went out, after only a couple of years! The car has been sitting in my drive way (not drivable) for the last 2 years! I have been awaiting a recall! I cannot believe with all the issues viewed here, still no recall has been done. Disgraceful!
Published: February 21, 2012
Anthony of Dunwoody, GA
Source: consumeraffairs.com

I have a 2006 Saturn ION with only 60K miles and it has been in the shop fo
I have a 2006 Saturn ION with only 60K miles and it has been in the shop for manufacturer defects 3 times already. I paid 200 for the ignition lock in May since the key will get stuck and I could not turn car off. I am a single parent with kids and it was scary when your car is stuck. I also paid $300 for a new camshaft actuator and selenoid. Now in December another valve malfunctioned and I called customer service and they gave me the run-around. I dealt with a district specialist named Vince and one named Drew and they both laughed at me and told me I am out of warranty since it’s past the 5 year mark and there is nothing they can do even though the dealer told them on the phone that it’s a manufacturer defect. I was told by Drew from Saturn, “Sorry, these things happen…” They had promised to give me at least a 10% discount and the dealership told me that they had no documentation. They never returned my calls. I have paid over $1000 out of my pocket for manufacturer defects and this car only has 60k. It keeps failing—valve, keys, fuel pump. Help.
Published: December 2, 2011
Marcela of Georgetown , TX
Source: consumeraffairs.com

I bought my wife a brand new 2007 Saturn Ion. I have had it back in dealer
I bought my wife a brand new 2007 Saturn Ion. I have had it back in dealer service 4 times, with no solution to key getting stuck in the ignition. I have finally given up. I will have to sit in the car for up to 10 minutes until the car decides to release the key, as if it has a mind of its own! Very frustrating!
Published: September 27, 2011
Rickey of Deer Park, TX
Source: consumeraffairs.com

I have the same problem. I just had the recall from GM done on my 03 Saturn
I have the same problem. I just had the recall from GM done on my 03 Saturn Ion today. They replaced the switch and ignition lock cylinder because of cars going dead because the ignition switch turned off easily with a little weight on the key ring. Accidents occurred and they were sued. This was not for and did not fix the problem of the key not turning all the way off without reaching underneath and pressing the solenoid plunger which feels like a switch (They said nothing when replacing the new switch if this ever happened then). I did not inform them of the problem either.I just found a fairly new video on YouTube that concerns this very problem. Watch the video. Long story short, the shifter micro-switch is not engaging either because of a bad switch or a bad placement fit of the switch to where the plunger of the switch is not being depressed as to close the switch and therefore allow voltage to be applied to the ignition switch solenoid, freeing the cylinder to turn off. The YouTube video title is Saturn Ion key ignition stuck wont come out (solved) manual override & troubleshoot . Search for: video ** by Danroxye01. He made a later one to better explain with audio of what he found out.
Published: July 2, 2014
tom of New Bern, NC
Source: consumeraffairs.com

I am on my third Saturn. I dont have an Ion. I have a 2007 VUE. I owned two
I am on my third Saturn. I dont have an Ion. I have a 2007 VUE. I owned two other cars prior to this. My first two Saturns, within the warranty period, had to have the ignition replaced because they jammed and I couldnt turn the key to start the car. My VUE made it past the warranty period, but now is jamming up the same way. Another quirk: I can start the car and pull the key out and drive without the key in. I have to be careful to turn the ignition all the way to off before I pull the key out or the battery will die if the radio or something else is left on. I fully expect, based upon my experience today of trying for about 10 minutes to unlock the ignition and turn the key, that there will soon come a point where I cant start it and will have to pay loads to have the ignition replaced. Yes, three Saturns...same problem. If GM wanted to really be about customer service, they would acknowledge this issue.
Published: July 20, 2012
Judy of Granger, IN
Source: consumeraffairs.com

I bought a 2002 Saturn L200 in mid-2010, with verified low mileage (26,000
I bought a 2002 Saturn L200 in mid-2010, with verified low mileage (26,000 miles) for my daughter. In July 2011, (current mileage 39,000 miles), the vehicles timing chain broke while she was driving at highway speed. There was no warning. She was able to pull over to the median but the car wouldnt start again and had to be towed.
Published: July 29, 2011
Mark of Nashville, TN
Source: consumeraffairs.com

I drive a 2006 Saturn Ion that I purchased 3 years ago. It has 54,000 mile
I drive a 2006 Saturn Ion that I purchased 3 years ago. It has 54,000 miles on it. Two weeks ago, it developed transmission problems to the tune of $3000. Whats maddening is that there doesnt seem to be any recourse. Im still making payments. Im fearful that I have more problems ahead. Is there anything that can be done?
Published: October 5, 2011
Ida of El Cajon, CA
Source: consumeraffairs.com

We have a 2001 Saturn 4-dr sedan L-300. Although pleased with the car on th
We have a 2001 Saturn 4-dr sedan L-300. Although pleased with the car on the whole, we have recently been experiencing electrical problems that no one seems to be able to fix. When it is raining, the dash lights begin to flicker. This would lead you to believe that there is some kind of short in the wiring caused by the higher humidity; but to this day no one has been able to fix it. Any ideas?
Published: February 21, 2014
Richard of St. Mary'S, KS
Source: consumeraffairs.com

I have a 2003 Saturn Vue originally purchased new by my parents. Ive have b
I have a 2003 Saturn Vue originally purchased new by my parents. Ive have began having problems getting the ignition switch out of the locked position. After noticing my one and only key was severely worn and may be causing the problem. Called a local GM dealer who informed me to make a new key would cost $20 and $65 for the dealer to access the key code online. I have never had to pay to get my vehicles key code after supplying proper ID of ownership. Neither my parents or I ever received an amended handbook notifying us of additional fees for key code access. Geesh, I pay less to use the internet for 3 months.
Published: November 7, 2011
Virginia of San Lorenzo, CA
Source: consumeraffairs.com

We have a 2008 Saturn Aura, it has 80 thousand miles. One day, the wife was
We have a 2008 Saturn Aura, it has 80 thousand miles. One day, the wife was driving it. It made a noise and bam, the car died. I talk to some people and they said it was the timing chain. So we took in to get looked at and the garage said they took off one of the valve covers off, and all the valves were broke in half. Its going to cost a lot of money. This stinks.
Published: November 4, 2015
Andy of Rice Lake, WI
Source: consumeraffairs.com

Yesterday, our 2001 Saturn L series just stopped running in the middle of t
Yesterday, our 2001 Saturn L series just stopped running in the middle of traffic. It was towed to our mechanic only to find out today that the timing chain had broken and damaged the engine. He told us it was a common problem with Saturns. We never received an apparent recall in 2008 so does anyone know if GM will repair this problem for free or are we on our own?
Published: February 28, 2013
Brian of East Brunswick, NJ
Source: consumeraffairs.com

I have a 2007 Saturn ION 3. Bought it used since my last one was such a goo
I have a 2007 Saturn ION 3. Bought it used since my last one was such a good car. Had the recall ignition changed a few months ago. It is cold here today, very cold but we had below zero for WEEKS last year and my other Saturn started every morning (no garage but between other cars). I just went out there to warm it up, the steering is turned, like it got turned and locked up (which will happen from time to time). The normal trick is to turn the steering the best you can the direction it does go then turn the key.. NO LUCK.. Tried it for over 30 min. I put heat on the steering and heat on the Transmission stick area in the car just in case cold was an issue. NO LUCK. Ughhhhh I saw where trying to rock the car and try it.. and to try hooking up a jump just in case the battery is low due to electronic steering.. Do not think it is low but always worth a try. Now to even get this thing towed will be a task. The position and gears, steering, etc. is all locked.. Believe if someone wants to steal this car please do so. Quit putting all the anti crap on it LOL.. Not a fan of going to dealerships for repairs, but if it is the new recall ignition then it is covered but if not then $$$ at a dealership... Plus they can just tell me it was something else and lie.
Published: January 9, 2015
Vickie of South Bend , IN
Source: consumeraffairs.com

For the third time/third year in a row, I am having ignition switch problem
For the third time/third year in a row, I am having ignition switch problems with my 2006 Saturn Ion. I purchased my vehicle brand-new in 2006. I loved the car. But in 2010, my vehicle would not shut off. I took the vehicle to a crappy GM dealer that took 3 months to fix the problem. I paid $300 to get the ignition chamber switched out. In 2011, I had another problem. I couldnt take the key out of the ignition. Luckily, since it was within one year, they fixed the problem under parts warranty. Now, 4/11/2012, I couldnt turn my vehicle off again and was late to work trying to remove the key. I had to leave the car running, and my husband drove to my job, got in the car, drove it home, and had to remove wiring to shut it off. I called Saturn Customer Care and have to take the vehicle into the nearest dealership. I have to pay for the diagnostic, and so on and so forth. I am upset. This is ridiculous. Once this problem is fixed, I am trading in my vehicle; someone else can deal with this problem. I want to know if I can sue. I will even settle for them just buying the car back from me, so I can buy a new car. I just cant deal with the headaches, time, and money anymore. Anyone with these issues, I suggest calling Saturn Customer Care at 1-800-553-6000. You shouldnt have to pay out of pocket.
Published: April 12, 2012
Miya of Powder Springs, GA
Source: consumeraffairs.com

My 2006 Saturn Ion with only 43,500 miles on it would not start because of
My 2006 Saturn Ion with only 43,500 miles on it would not start because of not being able to turn the key. I had to be towed to the GM dealer. They replaced the ignition housing and cylinder at the cost of $413.00. Its still acting up somewhat when I try to turn the key, it seem to stick somewhat. I just hope it keeps starting the car. After reading all the complaints about the same problem, I think its about time there was a recall on this problem. I am going to call the consumer affairs department of Saturn at 1-800-553-6000, I found this number online. I hope everyone who reads this also calls this same number.
Published: January 22, 2012
Laura of Clayville, NY
Source: consumeraffairs.com

My 2005 Saturn Ion wont start. There is no problem with my car. It has new
My 2005 Saturn Ion wont start. There is no problem with my car. It has new battery, starter, alternator. It drove just fine the night before. It snowed then in the morning it wont start. The engine lights come on and the radio and inside light but the engine wont click or make a sound of any kind. Its just not right for them to make cars with such horrible defects. I actual have had another bad experience with this car. I came out of Walmart and opened my car and started it. Was about to drive off when I realized it wasnt my car but instead the one next to it. I got out so fast. Embarrassed I called Saturn to complain and was told that its rare but happens. Dont worry because it probably was made at the same facility but rare chance to meet up again. I didnt think too hard on it and drove off. Saturn should be sued for the problems their cars have created for us. I now have a car that doesnt run and when called in to complain was told to contact BBB and leave complaint in which I did. I was also informed Saturn no longer makes cars and that complaints dont hurt GM as they dont affect them. We should start a lawsuit.
Published: March 7, 2017
Tammara of Lakewood, WA
Source: consumeraffairs.com

Almost a year ago, the throttle body on my 2005 Saturn Ion became gummed up
Almost a year ago, the throttle body on my 2005 Saturn Ion became gummed up and I had to take it in for service. The throttle body was not a major fix but once my car was at the shop, it turns out a totally unrelated issue occurred as the ignition switch broke or the shop mechanic broke it and that needed to be replace before they were able to determine that the throttle body was only gummed up, a $50 fix but the ignition switch was $200 plus! And guess what is now acting up? I cant get into the car and turn the ignition switch on the first turn 100% of the time. Mind you, there has been only one key on the key ring since the change last year, as to make sure there was no added stress on the ignition switch. I am going to have to take the car in again for the ignition switch because the problem is getting worse and worse. It seems only a matter of time before I wont be able to turn the ignition switch to start my car. There definitely seems to be a flaw in the ignition switch on the 2005 Saturn Ion. When will there be a recall to correct this and what do we do in the mean time? Keep paying $200 plus?
Published: February 7, 2012
Greg of Massillon, OH
Source: consumeraffairs.com

Saturn ion 3 2005 - Key gets stuck, car shuts off when it wants, and steeri
Saturn ion 3 2005 - Key gets stuck, car shuts off when it wants, and steering goes out sometimes. This is a two hand on steering wheel car for sure!! Pretty scary. It awful that some people who have complaints about this car are no longer living human beings. That must have been changing the radio station while making a turn. Remember two hands and hold on tightly!! I no longer drive cars that have internal combustion engines with complex engine starting features, (push button once to engage low power circuit for radio and accessories, push button again to engage high power circuit for electrical traction motor). Simple, no service ever, no transmission, exhaust, sensors, hoses, belts, radiator, water, clutch, etc., no service required. Good luck with those old things.
Published: March 27, 2014
George of Zuni, VA
Source: consumeraffairs.com

Me and my girlfriend bought a 09 Saturn aura from love Chevrolet in Columbi
Me and my girlfriend bought a 09 Saturn aura from love Chevrolet in Columbia South Carolina, it had 52,000 miles on it. First day at the lot, the car wouldnt start. They said it sat for a while, it just needed a jump. A day later we were sitting onside of the road. Within 1 month I took this car back to the lot 6 times to be fixed for different things but for a long time they wouldnt replace the battery then the tire rod then the water pump, the OnStar went out. Then right at 100,000 miles the transmission went out. After a year, it is fixed. Then as soon as we get the car back the vents for ac and heat went out. Somehow they started working again but the heat stopped working and its been out for about a year now. If we got rid of the car we would have lost out because we did a trade in, they gave us so much lie about fixing this car. We didnt know what to do but keep this hunk of junk. We owe 4000 on this car but its not worth 400. What should we do? Oh and from day one it had bad alignment, its not worth the trouble. Saturn Aura, you have to do better.
Published: November 16, 2014
hollon of Sumter, SC
Source: consumeraffairs.com

I purchase a 2002 Saturn Vue for my daughter in college. I have been a fait
I purchase a 2002 Saturn Vue for my daughter in college. I have been a faithful Saturn owner without any issues prior. Since purchase, nothing but electrical problems - including a near crash on the freeway when the car abruptly slowed down to 10 mph. A recall is needed before someone is killed. Weve invested $2,000 to try and fix a ghost problem.
Published: July 25, 2014
Barbara of Riverbank, CA
Source: consumeraffairs.com

I bought my Saturn Aura from a used dealership and couldnt have been happie
I bought my Saturn Aura from a used dealership and couldnt have been happier with my choice. Ive had it for 3 years, just replaced the starter for the first time, gas is wonderful, smooth ride, wonderful seat warmers!!!! I absolutely love my car. The seats are that comfortable so it is great for long trips. I have lower back pain and have absolutely no problems with seats at all. I love the seat warmers, they heat up fairly quickly and its not just the seat it is the back as well. Super cozy for when it is cold outside. So the car sits kind of low and Im short so seeing over the dashboard can be an issue however not in this car, with the electric seat settings I can sit all the way up height wise and it brings me in closer so I can reach the pedals at the same time. I can even angle the seat some for my comfort. Several settings easy to adjust to what you like. The sunroof is absolutely amazing! I havent had any issues with leaks or mechanical. It is so wonderful to have the sunroof open and the windows down on a summers day. Gas mileage is pretty great too, it usually takes about 25-30 to fill up when gas is 2.25 The leather seats are genuine and very smooth. Feels and looks very high end. Very big windshield with huge view! I like to see out across a big windshield and boy this car is full view thankfully! I have owned it for 3 years now. The only thing that could improve would be to bring the car back and add back massagers to the seats. The plastic covers on the inside break off real easily too. Other than that like the old saying is whats not broke dont fix it and why should you.
Published: June 27, 2018
Jessica of Theodore, AL
Source: consumeraffairs.com

I have had the BEST luck with my 2008 Saturn VUE XE. Bought it brand new De
I have had the BEST luck with my 2008 Saturn VUE XE. Bought it brand new December 2008. Have not had one problem EVER. I do however take very good care of her - I do think that is key. Oil change every 3500, recommended owner guide maintenance. 120,000 and going strong.
Published: March 28, 2015
DawnMarie of New River, AZ
Source: consumeraffairs.com

I have a 2005 Vue with a standard transmission. Today, for the 5th time, I
I have a 2005 Vue with a standard transmission. Today, for the 5th time, I went to get into the car and the key would not go in the ignition. I called my old Saturn dealer (now Cadillac) and one of the techs told me to turn the wheel as far as I could to the right and then back to the left (then go back and forth with the wheel rocking it) until the steering column locked. Once that happened, I had to release the lever for the tilt feature on the steering wheel and jam it up and down as hard as I could in the hopes that the movement would realign the pins in the tumblers which would allow the key entry. When that still didnt help, I turned the locked steering column as hard as I could to the left and tried inserting the key. Success finally! I drove home from work. But when I got out of the car in the garage, I tried to reinsert the key again and the ignition would not accept it. So Im hoping I can repeat the above routine just so I can get to the dealer to have the entire assembly replaced. Quote is $325. This should not be happening. With all the reading I have done about GM moving so much of its operations to China, I dont think they really care about us leftover Saturn owners. Never again!
Published: May 22, 2013
Va of Knoxville, TN
Source: consumeraffairs.com

This is the fifth time a transmission has gone out on our 2004 Saturn Ion t
This is the fifth time a transmission has gone out on our 2004 Saturn Ion that we purchased brand new. The last one was a year and six months ago. They now refuse to fix it, only offering $5000 off a new GM vehicle if we surrender the car. Not only can we not afford a new car, but why would we want to purchase another GM vehicle when we have to fight them every time we need them to fix their mistake? We cannot trade in the vehicle for a used car because we cant get anything out of it with a broken transmission. Thats not fair for us since we didnt install the faulty variable transmission in all these vehicles. We suggested what we feel is fair: them buying the Saturn back with the Kelly Blue Book value. They refuse. They say they will not fix the car because it will continue to break (which again is their fault) and will only offer $5000 off so they can still make a profit out of us. We have had to fight them tooth and nail every time we needed the transmission fixed. All they care about is money. They have no problem selling faulty vehicles and then they dont stand behind them.
Published: April 9, 2012
Heather of Jamestown, OH
Source: consumeraffairs.com

2004 Saturn Ion 2 - The timing chain on my vehicle broke while I was drivin
2004 Saturn Ion 2 - The timing chain on my vehicle broke while I was driving to work and the car was disabled. The estimated repair is $6,000, which is more than the book value of the car. The car only had 100,000 miles on it. The repairman cant even find a rebuilt engine because the Saturn engines have all had the same problem. I bought the car new and did all of the recommended maintenance on it. I had planned on driving it for a few more years. I was told that the timing chain would last the life of the car and changing it was not necessary. This was told to me by the Saturn dealer, which of course is now out of business.
Published: February 5, 2013
Kathy of Bloomfield, NJ
Source: consumeraffairs.com

I reached out to GM today after my second door jam mechanism failed and I s
I reached out to GM today after my second door jam mechanism failed and I see over 900 complaints lodged as such in this models year (2006 VUE). Despite the obvious safety issue I was told I was on my own. The door(s) eventually will not close as the jam mechanism fails so the door is subject to swinging open while the vehicle is in use. This is not an inexpensive fix and must be taken to a body shop. I will need all 4 door mechanisms replaced as I will not risk the other two failing as well.
Published: January 13, 2016
Anna of Boston, MA
Source: consumeraffairs.com

I loved my Saturn until now. The first thing that it started doing was the
I loved my Saturn until now. The first thing that it started doing was the oil pressure light came on saying oil pressure low, turn engine off. I pulled over and turned the engine off, waited a few minutes and turned it back on. Message was gone. Then a couple days later the stabilitrak error message came up saying traction control off service stabilitrak. Engine speed decreasing. Couldnt go above 20 mph. Turned car off. Restarted car error message gone. Then transmission started slipping until it wouldnt go out of 2nd gear. Took the car to the shop and 4000.00 dollars later the transmission was replaced. Now one week later, the stabilitrak message came back on while driving home today and in a curve the steering wheel locked up. This car is horrible. I have never had this many problems out of a car before. Back to the shop where Im sure I will have to break the bank. Again! Saturn needs to make a recall on these cars. How many complaints about the same thing has to be posted before they actually do something about it. Never again. I will tell everyone to avoid buying a GM product.
Published: January 30, 2015
Carrie of Clover, SC
Source: consumeraffairs.com

OK so I have a Saturn ion 2004. When I purchase the car, it had 58000 miles
OK so I have a Saturn ion 2004. When I purchase the car, it had 58000 miles on it. Maybe two yrs and the key stop turning, it wouldnt turn sometimes. So what did once I had it acc. I kept it there and put tape around to cover the key. Now my car is flipping out my lights on my dash, comes on and off. Power steering is not working. I changed the powering steering, still nothing. Im so tired of this vehicle. Frustrated!!!
Published: September 25, 2014
Tiffany of Buffalo, NY
Source: consumeraffairs.com

I, too, will add a complaint about my key getting stuck and my car not shut
I, too, will add a complaint about my key getting stuck and my car not shutting off. Also, it often won’t start for 10 to 30 minutes randomly. I live in the desert and have been stuck with my 2 small toddlers in the heat with a car that just wont start. The vehicle says, “Service engine.” And having serviced it, it still happens. This ignition switch problem is a huge safety issue and needs to be recalled. If I end up in a dangerous situation and cant flee because my car won’t start, that’s a problem. I have another baby on the way and I don’t even feel comfortable taking my kids with me in this car because I fear being stranded in the heat with them. Though it eventually works, babies can get heat stroke and so can I, sitting in or out of the car while we wait. When it was diagnosed, I have been told nothing seems to be wrong. In contacting GM, there haven’t been enough complaints to warrant a recall. I am reporting this as a safety issue and will also be contacting the NTSA.
Published: June 8, 2012
Robin of Sparks, NV
Source: consumeraffairs.com

I purchased a 2006 Saturn Vue XL, it had approximately 108,000 miles on it,
I purchased a 2006 Saturn Vue XL, it had approximately 108,000 miles on it, lots of life left. When I hit 124,000 the transmission completely went while driving down the highway at 70 mph. But loving the look and every other aspect of the Vue I purchased a 2008 Saturn Vue XE, it had 65,000. Everything was going perfect and then at 78,000 the exact same thing started happening. It started stuttering while going down the highway and eventually wouldnt even shift into gear. Learning from my last experience I purchased an extended warranty. Took it in, the transmission had gone out, exact same way as the 2006 Vue had. NOW, at 87,000, its happening again!!! I am so irate. A part continues to shave off me. Metal slivers into the transmission causing these problems. This vehicle needs to be recalled STAT!!
Published: June 8, 2015
Tiffany of Dewitt, MI
Source: consumeraffairs.com

I parked a vehicle. I went to turn it off and the key would not turn back t
I parked a vehicle. I went to turn it off and the key would not turn back to off position, the car would not stop running. I finished to drive home. I tried access to the switch inside the column as pointed out in the drivers manual. Also, I tried turning the wheel back and forth, shifting, etc. as pointed out in the manual. The key would not come out. I disconnected the battery and pulled the fuse on injectors to get it to stop. I took it to the dealer the next morning, after leaving it parked outside, unlocked with keys inside the car and started it by reconnecting the battery and inserting the fuse. The cylinder kit and housing kit were replaced at the dealership and one set of keys were replaced. I was told that both keys would work. I tested them in the dealer lot, neither set worked well in the trunk or the doors, but they both started and stopped the car. The bill came to $701.11. I left the dealership to get lunch, half a mile away, went through drive-thru and then to the office for another half mile away. I parked the car to go inside. The key turned the vehicle off, but would not come out of the ignition. I drove back to the dealership and they rechecked it, apparently sprayed some graphite into the ignition, tested it several times and at this point, works. But I have no confidence in this not happening again. Research on the internet shows hundreds of others that have experienced this problem and no recall to this point. Not even an investigation.
Published: July 2, 2012
Mike of Blaine, MN
Source: consumeraffairs.com

My 2008 Saturn Aura trans just went out today. The check engine light came
My 2008 Saturn Aura trans just went out today. The check engine light came on this morning, and during my drive to have it looked at, the car just started to speed up and back down so I pulled over. I called AAA and they could not even get the car to go into reverse. I called GM; I was told to take it into a GM dealership and now Im wondering if I am going to be out of a lot of money after reading the known issues. GM states my warranty ended 4 months ago, but I never received anything in the mail.
Published: February 20, 2013
Yolanda of Apex, NC
Source: consumeraffairs.com

I have a 2008 Saturn Aura XR with 62,000 mile and on two occasions when put
I have a 2008 Saturn Aura XR with 62,000 mile and on two occasions when putting it in Drive and attempting to go somewhere the TRANSMISSION WILL NOT SHIFT OUT OF LOW GEAR. Dealership was closed when this happened. That was when Hurricane Irma was approaching Florida... When we did attempt to take to dealership a week later, we started the car put it in Drive again and it shifted just fine. The problem appeared to have disappeared. Today, we attempted to drive to the grocery store and it did this again... Even though it was in drive and it would not shift out of low gear... Has anyone else had this problem? And, what did it take to correct it? Thank you.
Published: October 25, 2017
Kimberly of Hudson, FL
Source: consumeraffairs.com

My experience is really bad and I hope that, by writing this review, I woul
My experience is really bad and I hope that, by writing this review, I would be able to refrain people from buying at SATURN. I wanted to buy a new fridge and the old one to be picked up by SATURN (which is mandatory for law). I did my order by the customer service to be sure that every detail would have been clear and I did explicitly said while ordering that I would have liked the old fridge to be picked up. Eventually I received a confirmation of my order without that specification. For this reason, I called many times to change the order and although the people from the customer service promised me that they would have changed the order, they did not. So at the end I receive the new fridge but the old one hasnt been picked up. Now I am sure that it was a strategy from the beginning not to specify my wish and also what they did afterwards. I think the employees form the customer service are thought to do so. For this reason I wont ever buy at SATURN. I will also dissuade people. Really bad experience!!!!
Published: October 2, 2019
Emanuela of Elma, NY
Source: consumeraffairs.com

Saturn needs to make a recall on 2006 model of ION. My car keys normally ge
Saturn needs to make a recall on 2006 model of ION. My car keys normally gets stuck in the key ignition yet I have only owned my vehicle for a year. I cant believe this has gone out. I have reviewed comments about other owners of the same vehicle of the same year with the same problems which I think is a dealer issue. They have to recall these vehicles for these problems. I dont feel that the owner should be putting their hard-earned money in something that has factory defects. They need to be recalled. It is not very safe when you are unable to turn off your vehicle.
Published: July 20, 2011
Mary of Bloomington, CA
Source: consumeraffairs.com

For the past 12 months I have been experiencing some starting problem with
For the past 12 months I have been experiencing some starting problem with my 2005 Saturn Ion. Sometimes, I put the key in the ignition and turn it and the car does not start. However, after taking the key out and waiting between 7 and 10 minutes and trying to start, it starts without any problem. As mentioned, this problem has been going on for the past 12 months. So today, after reading some of the blogs and a posted phone number (**), I decided to call, the lady answering the phone was very polite and helpful. She called a buick dealership and got the service person on the phone. I asked this person if he had ever heard of this problem and he acknowledged that he did not. But after pressing further, he admitted that he had heard of this problem but need the car to further troubleshoot the problem and that they will charge a fee to do.Ill wait and see what happens. I am not ready to contact an attorney yet.
Published: October 10, 2011
Ernie of Frederick, MD
Source: consumeraffairs.com

This GM consumer is appalled that GM has chosen not to issue a recall, know
This GM consumer is appalled that GM has chosen not to issue a recall, knowing the automatic CVT transmission in the Saturn Vue 4 cylinder vehicles are known by GM to totally fail while in operation. My Saturn Vue has 130,000 km on it and is sitting in my backyard unusable from transmission failure. GM has announced NO MORE CRAPPY CARS. Well what about our lives, and the safety of our families and love ones? GM received a lot of BAILOUT money literally from taxpayers, and this is how they are treating those people who put their lives in the hands of someone who obviously holds profit and shareholders interests above all else.
Published: January 3, 2015
RAY of Lethbyidge, AB
Source: consumeraffairs.com

For the 3rd time now, my 06 Saturn Ion will not allow me to turn the key pa
For the 3rd time now, my 06 Saturn Ion will not allow me to turn the key past on to attempt shutting off the car. I had a mechanic friend fix the problem the first time by removing the ignition lock and realigning the solenoid. When it happened again, he replaced the tumbler. Now that it has occurred a third time, within 2 years of owning the vehicle, I am furious.
Published: October 6, 2011
Phil of Farmington, NY
Source: consumeraffairs.com

Christmas Day 2014 will go down as a bummer day. Car had just passed 100,60
Christmas Day 2014 will go down as a bummer day. Car had just passed 100,600 miles just in the past few days. Well, Christmas Morning my 2008 Aura XE V6, which had never really given me any problems with the exception of some minor problems with all the door lock and some other minor problems, decided to have transmission problems and stopped working. I was driving and all of a sudden found a strange noise and immediately parked the car. I at least made it to my brothers house and was able unloaded the Christmas presents. But when I tried to back up the transmission would not function, any gear I put it in, and it did not work. Eventually I was able to get assistance from family, and was able to get it into neutral and push the car down the driveway. At this point no engine light had come on or any warning of a problem at all. The car would not change gears normally. I then was able to park the car for a bit and then find someone to follow me to the dealer in Southern California. The Authorized Saturn Service Provider I have taken the car to for years. They called me back two days later and came back with a $3800 price tag for a new transmission replacement option. I was given by my brother a note that he had read of a recall on a Saturn Cabling problem with a transmission, but when I put my VIN number on the GM Site to check for recalls it did not appear. Well, my alternatives are slim to none, when it comes to the replacement as I have investigated other places to do the work and they tell me that there is a part that needs replacing and it alone is $1200.00 all by itself. I have always been a strong supporter of Saturn products in the past. Have had 3 Saturn vehicles over the years and have held them for at least 4-5 years each. This one was a doozy. I just want to let anyone out their know that if you have similar problems it is a costly one and probably not worth fixing. I plan on seeing if there are any other remedies I can pursue with whatever agency regulates car mfg. A very disappointed Saturn owner. Also, I cant believe this was not a safety concern for V6 vehicles.
Published: December 30, 2014
Steve of Anaheim, CA
Source: consumeraffairs.com

As some have rightly noted, RUN from GM vehicles!! I purchased a 2008 Satur
As some have rightly noted, RUN from GM vehicles!! I purchased a 2008 Saturn Outlook, and it has been plagued with problems - overheating, water pump failure, power steering pump leak, cv joints, struts, oil leaks, stabilitrak sensor failure, engine (sensors going out), transaxle leak, master brake cylinder failure, etc. Most of the problems occurred within 5 years of ownership. I decided to buy American and purchased a Saturn because of word of mouth reviews about the brand. Worst mistake ever!!! GM refuses to own the issues with this vehicle and declare it a lemon. I had to purchase another vehicle - a foreign one this time - because of its unreliability. Pre-owned buyers beware - DO NOT BUY THIS VEHICLE!!! A vehicle I thought I could have for 10 years is just a piece of crap.
Published: October 13, 2016
Stephanie of Fresno, TX
Source: consumeraffairs.com

I bought a 2006 Saturn ion. It was really torn up but I was told it ran gre
I bought a 2006 Saturn ion. It was really torn up but I was told it ran great. The cost to repair has been costly. Since they dont make this car any longer the parts are a little harder to find. I have only just begun repairs and $2000 is just the tip of the ice cap. I still have 6 payments left and several thousands left in repairs. Drive and look before you buy.
Published: December 15, 2019
Lucia of Layton, UT
Source: consumeraffairs.com

I have a 2007 Saturn Ion. Last year, during summer, I got in the car to go
I have a 2007 Saturn Ion. Last year, during summer, I got in the car to go to work and my key would not turn in the ignition. So, I missed work, had to get a tow, and had to have the ignition lock/cylinder replaced on my car (that I am still making payments on). Now, a year later, my key keeps getting stuck when I try to turn the car off.
Published: July 29, 2011
Brittany of Las Vegas, NV
Source: consumeraffairs.com

I have an 06 Saturn Ion. Several years ago, I had my ignition locked, could
I have an 06 Saturn Ion. Several years ago, I had my ignition locked, could not remove or turn the key. The dealer did repairs. Now the ignition problem is returning along with mystery starting problems.
Published: August 30, 2013
Janice of Miami, FL
Source: consumeraffairs.com

I have a 2003 Saturn Ion. This is the second time that the ignition has lo
I have a 2003 Saturn Ion. This is the second time that the ignition has locked. I got the car in 2007 and in 2009, it locked. It was still under warranty so I took it in and had to pay $50 for them to look at it. They replaced the ignition and the cylinder. It is now 2011 and I am having the same problem. I just got it replaced last week for $175. My car is no longer under warranty so I had to pay out of pocket, not to mention that I no longer have a job and I am still making payments. After getting it fixed last week, it started getting stuck again today. I will be filing a complaint and will be calling Saturn tomorrow. I hate this car now and I will never get a Saturn or GM ever again!
Published: September 29, 2011
Janeshia of Stone Mountain, GA
Source: consumeraffairs.com

I went to the Saturn dealership to get my oil changed and they charged me.
I went to the Saturn dealership to get my oil changed and they charged me. I bought this with the lifetime oil lube and filter included in the price. The service technician informed me that they dont honor that anymore. My question is, Where was the letter to the owners of Saturn Ions?The next point I would like to make is about the ignition switch. This point was brought up to the Saturn dealership as well. No response. Crappy service=GM. This is the last GM product I will own!
Published: February 15, 2012
Michael of E. Crystal Waters Dr. # 5, MI
Source: consumeraffairs.com

From day one when I went and paid cash for my Saturn, I thought I was doing
From day one when I went and paid cash for my Saturn, I thought I was doing a good thing buying American made. Should have kept my Honda. It has been one thing after another with this car. I cant even remember there has been so many things, and now there is water in my drivers side floor for about the third time. First it was the sun roof, now we really dont know. The AC is not working so maybe that or plugged drains from sunroof. I have had it. And the original warranty was three years. Had to buy extended warranty, and they suck too. There is always some excuse why they dont cover whats wrong.
Published: July 17, 2013
Melanie of Denver, CO
Source: consumeraffairs.com

I have a 2004 Saturn Vue. Has 108,000 miles, RUNS GREAT, SHIFTS GREAT, DRIV
I have a 2004 Saturn Vue. Has 108,000 miles, RUNS GREAT, SHIFTS GREAT, DRIVES GREAT!!! But today I was under the car looking at it as I was changing the oil, and noticed the engine cradle was rusty and had little pinholes. So I tapped on it with a claw hammer and big holes came looking at me. Lucky, I can fabricate and weld very well. I wire wheeled the bad area and fabricated a piece of metal to fit the area. Then welded place and made a new plate for the 2 bolts where the back mount of the trans bolted up due to that was rusted out also...It is ok now. BUT SATURN NEEDS TO BUILD THE CRADLE OUT OF HEAVIER STEEL. VERY THIN AND POOR DESIGN FOR DIRT AND MUD TO GET IN THERE AND THEN RUST OUT.
Published: April 28, 2015
Glenn of Clare, MI
Source: consumeraffairs.com

I had this problem several years ago - after 4 trips to the dealer and repl
I had this problem several years ago - after 4 trips to the dealer and replaced starter, it turned out car wasnt recognizing that is was in PARK and therefore would not let me shut car off. Dealer finally fixed the problem. This was 100% fixed after they addressed the gear shift P vs D issue
Published: March 4, 2014
K. of White Plains, NY
Source: consumeraffairs.com

Currently, my 2004 Saturn ION 3 has 90K miles. I have made two previous rep
Currently, my 2004 Saturn ION 3 has 90K miles. I have made two previous repairs totaling $2500 to repair the timing chain and timing chain tension assembly, which has failed again. GM offers no help. Investigation reveals that this is a widespread problem.
Published: October 1, 2011
Thomas of Port Huron, MI
Source: consumeraffairs.com

Over the last two months, I have had some problems when I would turn my car
Over the last two months, I have had some problems when I would turn my car off and the key would not disengage after. I fooled with it and the key would disengage. Was driving to work on 6/13 13 in the morning; I was running along at 65 when I heard a slight click noise. At the same time, the engine and the gauges cut off. The radio was still working. I coasted off-road, turned the key again, and the car started right up. Never had that happen.Got to work and went out four hours later to start the car. It started right up, but I could not turn it off. I tried everything I knew. I took it to a local shop, and they replaced the broken parts in the steering column for the ignition key and the switch assembly. Total cost was $598.00. Does anyone know if there was a silent recall for that issue that they are not telling people? I would like to know.
Published: June 13, 2013
Steve of Middletown, DE
Source: consumeraffairs.com

My 2005 Saturn Ion has been taken to locksmiths several times for ignition
My 2005 Saturn Ion has been taken to locksmiths several times for ignition locking/freezing up so the key wouldnt go in or sometimes come out. Recall letter came; took car to GM dealer 4/2/14, picked up car 4/14/14 (switch replaced). Took it back again 4/23/14 & waited for replacement cylinder & key. Took it back same day; key would not work on any outside lock. Key re-ground. A month later ignition still randomly locks up - sometimes feels like it wobbles. With only 53,700 miles, Id like GM to offer me at least half the original value. I believe thats fair.
Published: June 6, 2014
Cynthia of Denton, TX
Source: consumeraffairs.com

On 06/13/2014 after coming down a steep hill, car would not down shift. Onc
On 06/13/2014 after coming down a steep hill, car would not down shift. Once the car did down shift, came to a stoplight and car began a jerking motion. When tried to drive the car, it started a grinding noise. Once I got the car to a parking lot it would not move in any gear not even into manual mode. Once it was at the GM dealer I was told that it was suggested that I get a new transmission at the cost of $4500.00 - not going to happen. I called the GM headquarters and set up a claim to see if it is under recall. I am in on the lawsuit.
Published: June 23, 2014
cheryle of Antioch, CA
Source: consumeraffairs.com

I have purchased a 2009 Saturn Aura. Recently, my power steering light has
I have purchased a 2009 Saturn Aura. Recently, my power steering light has been coming on. Just a week ago, I turned the key on and my steering wheel was going crazy! It was shaking! Two days later, as I was driving, my power steering light came on and started beeping and my steering wheel got stiff! I couldnt move to the side to get off the road, so I ended stopping on the middle of the street and shut the car off, took the key out and the steering wheel wasnt locked again. Just today, I was driving and my steering wheel froze on me! So I had to again stop the car to turn it off and I started up the car again! I took it in and they couldnt find anything wrong with it! I am posting this as an insurance to make Saturn liable if anything happens to me while driving and this steering wheel freezes up on me and I’m in an accident due to this problem!!! There seems to be a lot of problems in regards to the power steering. But my vehicle freezes up on the steering column and I’m not able to move the steering wheel to move out of the road! Please help! I myself wanted to change the power steering, but if it’s not showing up on the computer code as a defect. Why do it?
Published: November 10, 2011
Gloria of Albuquerque, nm
Source: consumeraffairs.com

Does anyone else have issues with their car turning on in cold weather? I s
Does anyone else have issues with their car turning on in cold weather? I say it happens when it is cold because it happens more frequently in the winter! Ive asked and taken it to get it checked and no one can tell me what the issue is! It is so frustrating because I have called the dealership and get no answers from them either! I cannot afford to lose the car but no one wants to buy it so I can buy a different one. It makes life so difficult when I have to go to work or do what I need to do. I hate that this car. It has been so unreliable for the past 3 years!
Published: August 29, 2012
Angel of Hayward, CA
Source: consumeraffairs.com

Key was stuck, it wont turn to full off. I cant get power to fully turn it
Key was stuck, it wont turn to full off. I cant get power to fully turn it off.
Published: September 26, 2011
Patrick of Taos, NM
Source: consumeraffairs.com

I took my Saturn into the dealership to be fixed. The brake pedal goes all
I took my Saturn into the dealership to be fixed. The brake pedal goes all the way to the floor before stopping. The dealership stated that the car was not safe to drive at all and that the brake booster hose ($33.00 part) needed to be replaced.After 3 full weeks in the dealership without repair, the service department requested we call and see if we could get a part as General Motors was not able to supply the parts to fix the car. I called the parts supplier as I was told by Maria that General Motors did not have the parts for a Saturn and did not have a clue when or if they would.” She made it clear that the parts supplier wont talk to General Motors and vice versa.I asked her what GM was going to do about my predicament. She told me that I should not expect GM to have the parts for the car due to its age (Federal Law mandates parts be available for 10 years post production) and GM would do nothing to help. GM expects me to buy another car.I asked about the 10-year law and how GM was going to handle that. She stated that the part has not been discontinued and that means it is available. That backordered indefinitely leaves them within the scope of the law. I am aware of another person who has waited 14 months for GM to make the part needed for her car.
Published: August 6, 2011
W. of Augusta , GA
Source: consumeraffairs.com

The ignition problem is continuing with more problems than GM knows. There
The ignition problem is continuing with more problems than GM knows. There should be a recall because it is an ongoing problem with the 07 Ions. I just paid $400 for the repairs on my 07 for the ignition replacement and GM should be footing the bill. It is happening all too often and most people will not report it.
Published: August 26, 2011
Joe of Meridian, ID
Source: consumeraffairs.com

Problem #1: Ignition key not returning to off to be able to remove it. My d
Problem #1: Ignition key not returning to off to be able to remove it. My dad removed the 1 square access panel on the bottom side of the steering column cover (right under cylinder) so I would be able to push the release button.Problem #2: Key goes in ignition but wont turn. Dad looked at it but its too intermittent to diagnose. Still works with some additional tries so far.Problem #3: Key goes in and turns and everything lights up but no engine rotation. This problem seems more prevalent when the temps fall below 40 degrees F. Dad looked at it but its too intermittent to diagnose. Still works with some additional tries so far.Question: Is there not an ignition that GM builds from another car that doesnt have these problems that is compatible with the 05 Saturn Ion?
Published: February 26, 2012
Erin of Walton, KY
Source: consumeraffairs.com

Just got my 2003 Saturn l300 two years ago at a dealership used. Started ha
Just got my 2003 Saturn l300 two years ago at a dealership used. Started having trouble when the battery needed changed. The horn/door locks quit working then it kept getting stuck in park. Intermittent problems for months. Not having the money to fix this problem I decided to look online for answers. And from everything I have read and learned my problem is the (bcm) or body control module. What irritates me is that the only way to fix this issue is to take to a dealership to be replaced and reprogrammed as it costs from 700 to $900 dollars to be done! I still make payments on this piece of junk as I dont have credit for new cars. Im paying for a car to sit in my driveway and cause me stress! If this is such a common issue why hasnt this been put into a recall? Why should I pay for this junk!
Published: June 13, 2015
aimee of Erie, PA
Source: consumeraffairs.com

Please do not buy any Saturns. They are deadly! I purchased this car last y
Please do not buy any Saturns. They are deadly! I purchased this car last year and all I had was problems and recalls. My door locks would go up and down while driving every other day. But when I take it to the shop, then it would stop. They couldnt fix it because they couldnt see the problem. Then my check tire pressure light would come on. I took it to the shop, the tire pressure was fine. Then the auto-theft light would come on and off. Basically the car had a mind of its own. I drove the car about 10 miles today, parked, walked across the street and it was up in smoke. The fire department said it started from the engine. Has this happened to anyone else? This car was a problem from day one. I would stay away from buying any Saturn cars, period!
Published: November 1, 2013
Trenace of Sussex, WI
Source: consumeraffairs.com

I purchased a 2007 Aura, and was told it was recently serviced after two we
I purchased a 2007 Aura, and was told it was recently serviced after two weeks. I was told that the struts were shot in it, and its in need of new tires. I also had to change the brakes right away. The total cost would exceed $1,000.00. I was told by the dealership that the car was in great condition, nothing wrong with it. And the warning light that was on was an indication of low tire pressure. That light stayed on even after air was put into the tires.
Published: June 25, 2012
Ladena of Bakersfield, CA
Source: consumeraffairs.com

I had the ignition replaced in May, 2011. Now that the weather is getting c
I had the ignition replaced in May, 2011. Now that the weather is getting cold, my car has refused to start twice. This is more of a safety issue than not being able to get the key out of the ignition. When is the government going to step in? I havent taken it to the dealership, but I am expecting a grand run-around while they try to bully me into paying for something theyve known is a problem.
Published: December 2, 2011
Lori of Fort Wayne, IN
Source: consumeraffairs.com

Ive had numerous problems with my 2005 Saturn Ion since I purchased it bare
Ive had numerous problems with my 2005 Saturn Ion since I purchased it barely used in 2008. First, it was an ominous Check Engine light which after spending $400 in unneeded repairs, turned out to be something with the master computer. After I had the ignition replaced, now I cant get the car to start. The dealership cant find anything wrong with it and the mechanic says that its the master computer needs to be replaced. On top of all that, all of the automatic windows died. Had to quit my job because of my health and Im so fed up with all this, I could just scream.
Published: December 27, 2014
JoAnna of Glendale, AZ
Source: consumeraffairs.com

My wife recently had an accident where she fell asleep and crashed into a g
My wife recently had an accident where she fell asleep and crashed into a guard rail at 70 miles an hour. The airbags didnt deploy. Onstar didnt call either to check to see if she was alright. I was told that Onstar only calls if the airbags deploy. I am almost certain the car is totaled. I am currently waiting for my insurance company to let me know. They couldnt believe they didnt deploy either, considering my car says everything is ok. What is the purpose of airbags if they dont work? Luckily, my wife walked away without a scratch.
Published: April 29, 2012
Robert of Virginia Beach, VA
Source: consumeraffairs.com

I have a 2005 Saturn Ion Quad Coupe. I had issues off and on for a couple y
I have a 2005 Saturn Ion Quad Coupe. I had issues off and on for a couple years from miles 50,000 - 90,000. Currently at 105,000 miles and the last 15,000 miles, the ignition stops at ACC and is locked every single time I turn off the car. I wait and hope every time that my key will come out, but held hostage by the lockout until a miracle occurs and the ignition releases the key without rhyme or reason. Sometimes this takes 1 - 10 minutes. Makes it difficult to valet or go anywhere with friends!
Published: January 7, 2012
Sean of Aliso Viejo, CA
Source: consumeraffairs.com

I tried to go to our 9 pm service Christmas eve but could not get my Saturn
I tried to go to our 9 pm service Christmas eve but could not get my Saturn Ion 2006 to start, or even to turn the key. This is the fourth time this has happened. I have replaced the battery and gone to a mechanic three times and am now stuck.
Published: December 27, 2011
Christine of Gansevoort, NY
Source: consumeraffairs.com

I have a 2001 Saturn SL1 with about 140 K miles. I have always owned Saturn
I have a 2001 Saturn SL1 with about 140 K miles. I have always owned Saturns since they first came out. We presently have a 2006 and 2007 Ion as well. All these cars were purchased NEW!! They were all serviced at the scheduled maintenance time. All of a sudden I had a major problem with the transmission of the 2001 car. It would just drop or slip in all gears, Including reverse. Since two years ago I paid 375 dollars to have the 2006 ignition problem fixed and then a few months later the same amount to pay for the 2007 Ion to have that ignition problem fixed (this was before the big GM recall even though I called often to see if there was a recall on that problem and told NO). I am now skeptical when I’m told there is no problem or recall with the transmissions either. I think someone at GM needs to look at all these transmission problems and correct them. Most people cannot afford to pay $3000 to fix a problem that serious.
Published: July 27, 2014
Art of Rome, NY
Source: consumeraffairs.com

Like so many others here, my key often gets sucked in the ignition of my 20
Like so many others here, my key often gets sucked in the ignition of my 2004 Saturn Ion and either a) wont start for 15 minutes, or b) wont release after I try to turn the car off. Twice, the ignition turned off while I was driving down the freeway. Today, I had the added fun of the key locking in the ACC position and it wont turn off. I had to remove a fuse to turn the engine off. I have replaced the ignition column (I believe it is what my mechanic called it) as the key was already getting stuck and would not release the key unless I waited several minutes and would not start for 15 to 20 minutes much of the time. That was about 8 months ago. Clearly this did not help much. I cannot emphasize enough what a piece of garbage this car is. I will never own another GM car as a direct result of my experience with it. I have poured an insane amount of money into it to correct a wide variety of defects but I am done. It isnt worth repairing one more time. It is too bad that American made equals garbage.
Published: July 30, 2012
Sara of Seattle, WA
Source: consumeraffairs.com

I have a 2004 Saturn Ion I purchased new. I am on my third try fixing the i
I have a 2004 Saturn Ion I purchased new. I am on my third try fixing the ignition. I had worked on it in August 2011, June 2012 and now. The dealership has replaced twice in two days the ignition housing, switch and other things; and it still will not work. I have been working on spending $2,000 on this issue. Twice, I could not turn the key and had it towed, and once, it would not shut off.
Published: November 14, 2012
Paula of Owensboro, KY
Source: consumeraffairs.com

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