Ram Automobile Model 2025 Ram ProMaster
Ram Automobile Model 2025 Ram ProMaster

Ram Automobile Model 2025 Ram ProMaster

2025 Ram ProMaster

The 2025 Ram ProMaster continues to serve as Ram’s capable, full-size commercial van designed for businesses and tradespeople. It offers exceptional interior space, a front-wheel-drive layout for confident handling, and multiple roof and body configurations to fit a wide range of commercial needs. The 2025 model keeps the same basic platform but adds improved technology, refined driver aids, and better integration of connectivity features.

Under the hood, the ProMaster is powered by a 3.6-liter Pentastar V6 engine paired with a nine-speed automatic transmission, delivering smooth power and reliability. The front-wheel-drive configuration helps maintain a low floor height, making it easier to load and unload cargo compared to rear-wheel-drive vans. Payload and towing capacities remain competitive for its class, capable of handling up to roughly 4,000 pounds of payload depending on configuration.

The van’s versatility continues to be one of its strongest points. Buyers can choose from various body lengths and roof heights, from the low-roof cargo van suited for city driving to the high-roof and extended wheelbase models ideal for large deliveries and mobile workshops. The cargo area is designed with flat walls and a nearly vertical interior, optimizing usable space and making it easy to upfit with shelves, racks, or partitions.

Inside the cabin, the 2025 ProMaster adopts a more modern and tech-forward look. The dash layout is simple but functional, with improved ergonomics and new digital features. A large touchscreen infotainment system powered by the latest Uconnect software offers wireless Apple CarPlay and Android Auto, voice recognition, and navigation options. USB-C ports, available wireless charging, and ample storage spaces make it easy for drivers to stay connected and organized throughout the workday.

Safety has become a bigger focus in the ProMaster lineup. Standard driver-assistance technologies include forward collision warning, automatic emergency braking, lane departure warning, and blind-spot monitoring. Optional systems like adaptive cruise control and a 360-degree camera enhance situational awareness, especially in busy urban settings.

The ProMaster also introduces more electric and hybrid technology options within the Ram commercial vehicle ecosystem. Although the fully electric ProMaster EV variant is marketed separately, the standard gasoline version benefits from improved electrical architecture to support future powertrain advancements and fleet connectivity tools.

Driving comfort has been refined too. Ram’s engineers improved sound insulation and suspension tuning, leading to less cabin noise and a smoother ride even when the van is fully loaded. The front seats provide better lumbar support and wider adjustment ranges, which helps reduce driver fatigue during long delivery routes.

Businesses appreciate the ProMaster’s durability and low cost of ownership. Routine maintenance is straightforward thanks to easily accessible components and proven mechanical reliability. Ram’s commercial support network provides specialized service programs tailored to fleets, ensuring minimal downtime.

Customization remains a core appeal. Ram offers factory upfit options for trades such as plumbing, electrical work, delivery services, and camper van conversions. Fleet managers can also order telematics systems that track vehicle performance, route efficiency, and driver behavior.

In terms of design, the exterior of the 2025 ProMaster retains its upright, functional stance but features subtle refinements such as updated headlights, a new grille pattern, and modernized taillights. These updates bring it in line with Ram’s broader design language while maintaining the van’s focus on practicality.

Overall, the 2025 Ram ProMaster remains one of the most capable, flexible, and reliable commercial vans on the market. With improved interior technology, expanded safety systems, and configurations for virtually any professional need, it continues to be a go-to choice for businesses that demand performance and practicality in a modern, connected work vehicle.

Manufacturer: Ram

MODEL: 2025 Ram ProMaster

MSRP: $64680.00 USD


Related Error Code Pages:
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Ram Automobile Model 2025 Ram ProMaster


Product Reviews:

To Tami from Naples, Ive had the exact same experience with my Dodge Dually
To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.
Published: September 27, 2016
Brian of North Fort Myers, FL
Source: consumeraffairs.com

I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent e
I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent enough and price was less than a Ford or even Chevy. I did this even though many people told me not to due to their experience with problems with owning the truck. Also was told the MPG was far lower than other similar trucks in same weight class. Needless to say I ignored this advice and went ahead and bought it. Now 40,000 miles later and 4 1/2 years I am regretting my purchase. Keep in mind too I am not even pulling a trailer and using it for around town driving. First year I noticed I was getting overall 9 MPG overall which in this day and age is a disgrace. Also the sheet metal is very thin on truck bed. They I guess saved a lot of money here but you will get dent if you lean into in with your clothes. Again no other truck that I have owned does this. Fast forward now to 2014 and the real horror of the lack of quality comes out. In the last two months my window switches and door lock controls on drivers door broke, the gauge that measures outdoor temperature stopped working and the Cup holder broke internally somehow (no outside damage whatsoever just a poorly made device). Well I brought it to Dodge and they see you coming and are trained to hit you hard when you come in the door. Those three little things cost well over 1000 to fix!! Dodge makes parts cheaply and then profits when you come in to fix them. These parts should never break and its criminal IMO when they do break that Dodge hits you so hard to fix them. Also a wire became broken or loose somehow around my license plate and the light wont work. Service tech gleefully calls and says it wont pass inspection without light and says it cost 300 to fix this since access is so hard. I complain. He listens surly just thinking about nothing but his commission or his pay. I took up snow plowing this year in 2015. I have plowed for 15 years with Ford trucks never a problem. That of course all changed here with two hrs into snow plowing with this truck. It became stuck in 4 low and never came out of it till endless attempts. Also I backed into a snowbank muffler clamps and all bent and broke. Again 15 years backing into snowbanks with Ford trucks this never happened. They are reinforced, placed correctly and strong. Not the case with my Dodge - cost I think 500 to fix.This Dodge 2500 is the worst truck have ever owned, its built like a car and they put their heavy duty badge on it for a reason - I have no idea. I will never buy a Dodge truck again nor will anyone in my family or more. I almost did forget when I went to shop for all this serviceman of course tells my transmission fluid and power steering fluid dirty and need to be changed all for another approx 700!! All marked up through the roof, high commissions for service manager? What do you think? I inform him that manual says change transmission fluid at 60k and only if pulling trailer. I am at 42k and no trailer lol. I pass on fluids and get rimmed pretty hard for all else.Really shifty this hole Dodge company.... Oh the line when I pulled up for service was twenty deep.. All SUV, Trucks and cars waiting to be fixed and all looked relatively new too. Big moneymaker for Dodge and Jeep, they build inferior cars and trucks of low quality and profit as us dumb folks parade in to get them fixed. Never again for me!!
Published: March 27, 2015
David of Hauppaug, NY
Source: consumeraffairs.com

First of all Dodge Ram offer the most sporty truck out there. Its in a clas
First of all Dodge Ram offer the most sporty truck out there. Its in a class by itself, other trucks look square. I love that theres different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus theyre long lasting, I own an 2003 and its still running and people are still complimenting me on how it looks. Dodge Ram for life!
Published: December 7, 2019
Eddie of New Orleans, LA
Source: consumeraffairs.com

On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.
Published: August 4, 2014
LeWahn of Washington, DC
Source: consumeraffairs.com

I traded my 16 F150 for a 19 Ram 1500 and I didnt look back. The Ram ride i
I traded my 16 F150 for a 19 Ram 1500 and I didnt look back. The Ram ride is smooth, the acceleration is quick, but not jerky. The 8 speed transmission is a little indecisive when its shifting, but it doesnt make the truck ride any different. I did have an issue with my Google maps showing me in Colorado, but after an update everything is working fine.
Published: December 1, 2019
Oscar of Radcliff, KY
Source: consumeraffairs.com

Purchased this truck new in November 2018. Brought it into dealer for their
Purchased this truck new in November 2018. Brought it into dealer for their recall V06 possible loss of steering control. 7040 miles on it. Dealership performed factory mandated correction of welding the jam nuts in place on the draglink assembly. When I requested the drag link components be replaced with whatever the new trucks coming off the line have, they said their hands were tied by the factory to just weld the adjustment solid. This makes it necessary to grind off the welds for any adjustment in the future, and then re-weld them. This is not acceptable to me.No one with Chrysler will say how many times this potential cut the welds and re-weld process could be done. No one at Chrysler seems to know if the new trucks coming off their line have the assembly jam nuts welded. No one at Chrysler seems to care about the fact that I now own this truck with a diminished value as a result of this band aid fix, that is no longer adjustable. It is not what I purchased when new and I think it should be repaired to Like New condition. I have been told that they are not doing anything further and I am just going to have to accept their fix. I feel I have exhausted any further action with the Ram case management division as they have indicated they have no one with any more authority to consider this problem. Told them I will not be buying any Chrysler products again and got the impression they really dont care.
Published: June 21, 2019
David of Cornucopia, WI
Source: consumeraffairs.com

Absolutely love my 2015 Ram1500. Diesel engine has great performance and ec
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
Published: February 28, 2015
Larry of Cloverdale , CA
Source: consumeraffairs.com

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also change
2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.
Published: May 31, 2017
Lisa of Lakeport, CA
Source: consumeraffairs.com

Since we have bought our Dodge Ram 1500 4x4 we have had nothing but problem
Since we have bought our Dodge Ram 1500 4x4 we have had nothing but problems. #1 stalls when driving. #2 put 4 trannys in it and dont pull anything heavy with it. #3 paint falling off it. #4 it revs up when just idling. The rpms shoot to 4 and back down. We have had everything possible fix that it may have been and it still does the same thing. Just crazy. Some people now days can only afford one vehicle and when they do they expect it to be a good one. I will tell you one thing if I can afford to get another one it will definitely NOT be a Dodge. With all these problems and not just this one there are a lot of complaints about 05 Dodges. I cant believe that only the States are buying back these vehicles. But I will tell you one thing. I have kids in my vehicle and if it stalls and someone get hurt there will be a big law suit. This is not good for business. From one unhappy customer.
Published: August 20, 2015
Angie of Ingersoll, ON
Source: consumeraffairs.com

I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the i
I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.
Published: May 4, 2018
Dennis of Linden, PA
Source: consumeraffairs.com

I had a great experience when I owned my Dodge Ram. The truck was very nice
I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.
Published: December 13, 2019
Cedric of Horn Lake, MS
Source: consumeraffairs.com

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Published: March 20, 2017
Mike of Saint Helen, MI
Source: consumeraffairs.com

So many negative reviews, so I wanted to post a positive one. Actually, thi
So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!
Published: August 12, 2016
Shotgun of Kingston, NH
Source: consumeraffairs.com

I have a 2014 Dodge Ram 1500 that I purchased new. The left front fender pa
I have a 2014 Dodge Ram 1500 that I purchased new. The left front fender paint is bubbling and the steering wheel leather is cracking and coming off. Im taking it in for service its still under warranty. What a shame that a $45000 truck is having these problems. Oh did I mention that the truck is on its second radio. Where is their quality control? Will keep in touch. Cant wait to hear what the dealer has to say.
Published: July 28, 2016
Anthony of Toms River, NJ
Source: consumeraffairs.com

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab t
1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.
Published: December 2, 2012
Paul of Morfolk, VA
Source: consumeraffairs.com

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel b
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
Published: December 8, 2018
Greg of Canada
Source: consumeraffairs.com

Purchased a 2014 Ram 1500 express in September 2014. Within 4,000 miles I o
Purchased a 2014 Ram 1500 express in September 2014. Within 4,000 miles I observed odd tire wear on rt front tire. According to definitions by Bridgestone and Goodyear the tire wear condition is known as heal/toe wear or feathering. Have noticed that about half the trucks in my area are experiencing same problem. Have had 4 alignments, road force tire balance, and no improvement!Alignment in factory specs have 12,100 miles now, expecting maybe 3,000 more likes before I have to replace tire. Have Ram case worker assigned. No known fix to problem. Alignment does not correct problem. Dodge has now referred me to National Center for Dispute Settlement. Arbitration board will hear my case and attempt to settle in 40 days or less. If I am not satisfied I will lemon law truck through lemon law act. This is my 11th Chrysler vehicle, and the fifth truck. Very, very disappointed with suspension issue. Dodge used to be a good truck, but frankly Fiat is in way over their head having purchased this company. At this point they will give me a new truck through arbitration or lemon law act and make me happy or I will brink a class action suit against them. I know at least five other owners who are dealing with same problem and are more than willing to join action with me. My advice to Ram truck owners, dont let dealers blow you off, be insistent with customer care, and stick to your guns, the law is on your side!!!
Published: May 27, 2015
Dennis of Palm Coast, FL
Source: consumeraffairs.com

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
Published: December 15, 2019
Gary of Fairview, Texas
Source: consumeraffairs.com

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500
Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.
Published: August 14, 2017
Jeff of Denham Springs, LA
Source: consumeraffairs.com

This Dodge Ram 1500 truck has a severe transmission problem where it jerks
This Dodge Ram 1500 truck has a severe transmission problem where it jerks into 1st and 2nd gear which lunges the truck forward. Finding many references online with the exact same problem and after three dealership visits, Chrysler warranty claims the truck functions as designed. Buyer beware.
Published: August 11, 2017
Seth of Bradenton, FL
Source: consumeraffairs.com

I cant move my steering column away from my knees! I was adjusting it and w
I cant move my steering column away from my knees! I was adjusting it and went to low apparently and now it will not come up! Additionally, the cruise control only works half the time and now Ive read that there is a recall on the Dodge Ram Hemi 2014-2016 for the airbags in this steering wheel. I seriously feel unsafe in this vehicle. Traded in a 2014 Chevy Silverado because we wanted a lower monthly payment and ended up only getting a $55 per month break and all these problems. I knew better than to get a Dodge. For as expensive as this vehicle is, its not worth more than my life.
Published: June 5, 2017
Cheri of Seminole, OK
Source: consumeraffairs.com

Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, afte
Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.
Published: June 26, 2013
Lottie of Vermilion Bay, ON
Source: consumeraffairs.com

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I speciall
My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.
Published: January 31, 2012
Paul of Rocky Point, NY
Source: consumeraffairs.com

Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a che
Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.
Published: February 10, 2016
Bojan of Kitchener, ON
Source: consumeraffairs.com

I purchased my Dodge Ram in 2005. Two weeks after purchasing my truck, it h
I purchased my Dodge Ram in 2005. Two weeks after purchasing my truck, it has been stalling out. It has gotten so bad that it stops when Im driving (very dangerous). Whats strange is that it will start back up immediately. Ive been to the dealership countless times, and they cant find the problem. Love my truck, but too dangerous to drive. Help!!!
Published: December 18, 2015
Jimmy of Ellenwood, GA
Source: consumeraffairs.com

I first purchased my 2019 Dodge Ram pickup back in April, everything went g
I first purchased my 2019 Dodge Ram pickup back in April, everything went great I purchased an all black Big Horn. The whole dealership came to congratulate me on being the first to purchase. I received random thumbs up from strangers I was enjoying the truck as my daily driver, picking up the kids etc. Fast forward to my current experience with my Ram and I haven’t driven it a full week since August due to my power steering locking up at random times. The most recent time was two days ago where I couldn’t even get out the driveway nor turn the truck back into my yard without the power steering hindering my turn.After sitting in the waiting area a total of 10 hours, driving 3 different loaner vehicles, I now feel like purchasing this truck was one of my worst experiences I’ve made. I know that many new vehicles have small things but I feel that the safety of my family and I has been at risk and the best I could get is a truck that locks back up the next day. Do better Dodge this is embarrassing.
Published: October 13, 2018
Antwon of Macon, GA
Source: consumeraffairs.com

I own a 2014 Ram 1500 Sport. About a month ago while driving down the road
I own a 2014 Ram 1500 Sport. About a month ago while driving down the road the windshield wipers went on on a clear day. When I went to turn them off I realized they were NOT ON!!! About five seconds after that the Service Airbag Soon light came on. Before I could find a place to pull over the driver side air bag deployed. Truck has been with the dealer the entire time, engineer has given go ahead to fix the issue and the truck is still not fixed. NO ONE from Chrysler/Dodge has returned my calls (four so far), dealer says they can only put the shop foreman on my truck but he needs to supervise others so cant commit a full eight hours a day to my truck. Will say they have given me a rental truck to use but I want this resolved.I am particularly frustrated that no one has the decency at Chrysler to return my call. I do not want this truck back. Am going to chase them for a new 2015 Ram 1500. Have contacted a lawyer, the CT Dept. Of Consumer Protection and if this is not resolved to my satisfaction soon I will contact my local news media and inform them of what happened.
Published: July 10, 2015
Salvatore of Suffield, CT
Source: consumeraffairs.com

From day 1 when I drove off the lot I called dealer and said brakes are squ
From day 1 when I drove off the lot I called dealer and said brakes are squeaking and grinding. They said too bad get new brakes, lol. Yep seriously brand new van. So I have taken it for a weekly oil change for 2 months and said brakes are bad and have been told no it is my imagination. So now that the warranty is out they say I need to pay them 500 for new brakes. They are worn to metal on 2 month old van. The coolant leaks. There is a hole in the floor of the van, a mid-weld, the headliner does not meet pastis and is frayed, one recall cant be fixed. No parts and dont know when they will have them. The leaf spring bushings are bad and the van squeaks going down road. So 2 issues are dangerous safety issues. Chrysler will not fix anything. I had a 10 year old Sprinter that I should have kept. This is complete junk and Ram Chrysler has zero customer care. Do not buy one, this may put me out of business. The pic is the hole in floor. Notice you can see the ground outside
Published: January 20, 2015
susan of Lagrange , GA
Source: consumeraffairs.com

This past Sunday my wife was sitting in the passenger seat. The seat belt l
This past Sunday my wife was sitting in the passenger seat. The seat belt locked and she could not get out. I had to use scissors to cut the seatbelt and Dodge is telling me its going to cost me 7:50 to $800 to get this repaired. This is a safety issue that should be looked into because if I would have had it been in a wreck and somebody was in the passenger seat and could not get out due to the failure of the release button would be talking a whole different story. I think that Dodge needs to replace this instead of me having to any suggestions.
Published: March 14, 2018
stan of Royse City, TX
Source: consumeraffairs.com

I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was de
I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was defective. If it was repaired they said they would pay for the repair. I supplied them with all the receipts of the repairs. The total was almost $2,400. The representative calls me and tells me they are not going to pay the claim since the credit card used was not the name of the vehicle owner. It was my father-in-laws card since I did not have the money at the time to pay for the repair. So Dodge agreed it was defective but uses some lame loophole that since it wasnt on MY credit card, they would not pay. I suggested they just pay the cardholder then. Of course they denied that as well. So basically they admit they were liable for the repair but found a way out of paying for it.
Published: April 21, 2015
Amy of Tucson, AZ
Source: consumeraffairs.com

I have taken my truck into 2 different service departments and they have re
I have taken my truck into 2 different service departments and they have refused to fix the problems. I have been given every excuse in the book, My truck is full of gas, the truck needs new tires, and many more. Ive been told that everything is within the trucks specifications and as intended. But meanwhile, the trucks drivers seat no longer goes all the way back and up. The seat sits sideways and you feel a big depression in the bottom of the seat. The seat back was replaced and now it is twisted. Left side is further back than the right side. The seat actually adjusts while youre driving the truck and will not stay in its locked position. Suspension no longer goes all the way up and it now lowers to where the suspension binds itself while driving or parked by itself.
Published: August 16, 2017
RC of Cocoa, FL
Source: consumeraffairs.com

Bought my Laramie in April 2014. Always was a Ford man - decided to try the
Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.
Published: October 22, 2014
cody of Murrieta, CA
Source: consumeraffairs.com

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second
I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.
Published: April 17, 2018
Cory of Brookston, IN
Source: consumeraffairs.com

2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles.
2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles. Now took it in today for an oil change and there is moisture in the left headlight. Asked about it and I was told normal wear. I dont understand how this is normal and it should be replaced through warranty, hope they all arent holding moisture. I was thinking of trading next year for another new ram but with the concern of the service I received no way will I ever buy another one. Just wondering if this is a problem with all the rams.
Published: November 14, 2014
c. of Columbia, TN
Source: consumeraffairs.com

Brand New Truck with paint issues on the roof, inner door and metal shaving
Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer
Published: March 27, 2017
Victor of Port St Lucie, FL
Source: consumeraffairs.com

A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 150
A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 1500. This occurred while I was driving. I went to the Clear Lake Dodge to get a replacement plastic cover prior to any electronic damage occurring due to environmental exposure. I purchased an extended Bumber/Bumber warranty program at the time of purchase. This is still valid. I was told this was cosmetic and would not be covered under warranty. The mirror, however, would have been covered. There is nothing wrong with the mirror.I was taken to the parts department and told that the $5-10 plastic cover could not be purchased separately. I was informed that the entire mirror assembly would need to be purchased and installed at a later date. I was told by the service manager that this was a Chrysler policy and there was nothing that could be done. I am a loyal Chrysler customer with my previous vehicle being a Pacifica. I will be in the market for future family vehicle purchases. This experience calls into question any future Chrysler product purchases.
Published: August 28, 2011
Leslie of Friendswood, TX
Source: consumeraffairs.com

The newer trucks are made very cheaply you end up with lots of problems unl
The newer trucks are made very cheaply you end up with lots of problems unless you get an extended warranty when you first purchase a vehicle. A ton of recalls. Overall my Dodge Ram is not equipped to handle a great deal of payload compared to other pickup truck. In order to get this repaired it takes a lot of money and its very difficult to get anyone to work on them unless its the dealership and theyre very expensive. A change of oil on this pickup truck cost you $56 at a dealership and thats in Sumter South Carolina versus $26 for a Chevy truck and $32 for a Ford.
Published: December 4, 2019
Marilyn of Sumter, South Carolina
Source: consumeraffairs.com

Very dissatisfied with the truck, The commercials gets you brainwashed beli
Very dissatisfied with the truck, The commercials gets you brainwashed believing. From day 3 the truck started giving transmission troubles, then it lost power, then it just stopped running altogether. Took it back to dealer, After 2 weeks, they ended up giving me another one. New!! Im still not a happy camper. Wish I went some place else.
Published: December 9, 2019
Ken of Sanford, NC
Source: consumeraffairs.com

This will be a VERY short version. My husband and I have always worked, nev
This will be a VERY short version. My husband and I have always worked, never had help from the government. Never had anything repoed or taken back. This was VERY VERY embarrassing & degrading! Bought our 2007 Dodge one ton truck. In 2010 we got behind on 2-3 payments and was contacting Chrysler each month to try to let them know we would send them money asap (I have all names and dates of all of this). Husband was working in Arkansas and the truck broke down, was told it was the fuel injectors. We had them fixed at the price of $3600. While the truck set at the dealership and we were waiting on our taxes to pay the bill, Chrysler contacted us and said they were repoing the truck. They felt that where the truck was sitting was dangerous and they would pick it up. We paid Chrysler $2025 to catch the bill up in full and take it off the repo list. Why would we pay them that much money if it didnt take it off the list of being picked up? Two weeks later they picked the truck up from the dealership where we had it worked on even AFTER paying the bill in full!!! The dealership was going to take all our personal belongings out of the truck for us but the repo company said not to worry they would do that. The repo company cleans out the truck and drags it to a Texas auction. We hired an attorney so we could get the truck back and continue making payments on it. We did not want it to go to auction then we have to pay that huge difference when it sold while someone else drove the thing around. Then we would have to buy another vehicle for my husband to go to work in. I go to Texas to pick the truck up. It has 3 new dents in it and the mirror is broke! When I pick up the truck in Texas I immediately go to Arkansas to the repo company to pick up my husband’s stuff. The repo company had stolen our GPS, some knives, a NICE pair of jumper cables made out of welding leads and several other things that were in the truck. Im pretty sure the dealership would not have stolen that stuff out of the truck I know that repo company did. Their office was an old house that was really run down and nasty, would not let my kids out of the truck while I was there. The repo company swears there was nothing else in the truck except what I picked up! They lied, Chrysler lied and up to date we have paid about $60,000 all in cashier’s checks. But Chrysler gets to make the rules up as they go along!! No one ever gets on to them or how they conduct business. Once we got the truck back and started making these ridiculous payment of $1270 per month it still breaks down. Still had to pay the $3600 for fuel injectors. The front tire and WHOLE rim fell off while driving down the highway pulling a camper heading to another job. Sparks were flying and it caught on fire. I wish we had no morals we should have let the dang thing burn! That was almost $3000. The thing is always in the shop! For what we have paid out in repairs we could have bought another truck!! Im teaching my kids and anyone who will listen NOT to buy anything from Chrysler!!
Published: July 24, 2013
Tammy of Barnsdall, OK
Source: consumeraffairs.com

Dodge Ram has been my dream truck for years. I finally was in a financially
Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work on Sunday. I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. Its now Tuesday and I havent seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck Im not even able to drive. The customer service Ive received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.
Published: February 1, 2022
Robin of Jamestown, NC
Source: consumeraffairs.com

I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust
I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust marks bleeding onto the paint on the rear wheel lips. Upon closer inspection I noticed the seam on the wheelhouse was rusting and bleeding out on to the paint. I took the plastic liner out and drove truck to dealer so they could submit photos to Rams digital imaging. After not hearing from dealer for over a month I contacted them and they told me they denied claim, that I had to call so consumer complaint number which I did and was a total waste of time because the person said he could not do anything for me.Then it got brought to regional manager who admitted that Dodge is aware this is an issue but doesnt want to pay to have it fixed properly. SO THEY ADMIT THAT THEIR TRUCKS HAVE DEFECT BUT ARE NOT WILLING TO FIX IT! So now Im stuck with a one year old truck with 17,000 miles rusting. I have contacted a attorney and am going to start the process of taking them to court. I really enjoy the truck otherwise and am refusing to lose money for someone elses poor workmanship.
Published: November 22, 2016
William of Gardner, MA
Source: consumeraffairs.com

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Published: March 5, 2012
Jerry of Falmouth, KY
Source: consumeraffairs.com

I was driving my 2013 Ram 2500 with under 10,000 miles and it shut down to
I was driving my 2013 Ram 2500 with under 10,000 miles and it shut down to what seemed like one cylinder running, with an awful knocking noise. Was towed to the dealer. Ended up having a broken valve spring, 2 bent pushrods, and 2 lifters had to be changed. Rather than change the engine, they said there was no internal engine damage and would fix it. With the noise it made Im shocked theres no other internal damage. They fixed it and sent me on my way.A month later I change the oil and it was full of metal flakes. I guess when they diagnose for internal damage they do not look at the oil. I cant understand that. I called about the issue and they said I should not be doing my own maintenance and theres no proof that there was any metal in the oil because I changed it. How else would I have found this out? They have no idea where the metal could have came from but theres enough to make golf ball sized ball. Told me I was covered by the engine warranty and they would do nothing further to the truck and still deny theres internal engine damage. So I will continue to drive it circulating metal. They didnt even want it back to flush it out.A month later the check engine light is on so I have the code read with a reader at Auto Zone. Theres something wrong with the oil pump. Instead of replacing the engine they are going to keep making me bring it back, an hour away, to keep repairing it until the warranty is over. This engine should have been replaced, not band-aided. My $46,000 truck has rebuilt engine, more internal damage that they will not acknowledge, and only has 11,000 miles on it. Chrysler does not stand by their products and has no interest in making it right. Just wanted to warn others about what happens with Chrysler products when theres an issue.
Published: June 24, 2015
David of Derry, NH
Source: consumeraffairs.com

I have the 2015 Dodge Ram 1500 Laramie and I love it! It drives wonderfully
I have the 2015 Dodge Ram 1500 Laramie and I love it! It drives wonderfully, and I love all the bells and whistles and features it has and how smooth it drives and rides. Very comfortable for the whole family! However, Ive been wanting to have a lift done eventually, and work done on muffler/exhaust to make it sound louder/rumblier. Ive always disliked wood paneling and wish car makers would work away from wood paneling, it looks cheap. But I like the moon/sunroof, heated/cooling front seats, heated back seats, heated steering wheel, Bluetooth voice command Uconnect and black exterior and interior. It is extremely comfortable for both front and back seats!
Published: June 17, 2018
Maddy of Kennewick, WA
Source: consumeraffairs.com

Dash is cracked beyond repair which poses a hazard for cut fingers and also
Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.
Published: February 12, 2012
Calvin of Lufkin, TX
Source: consumeraffairs.com

Bought this 2015 Ram with 24k on it and since that it has been only problem
Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.
Published: June 5, 2017
Rangel of Dedham, MA
Source: consumeraffairs.com

My 2012 Ram 1500 SLT is only used less than six months of every year and I
My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?
Published: July 29, 2015
Kim of Fort St John, BC
Source: consumeraffairs.com

2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission flui
2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!
Published: March 30, 2016
Patti of Victoria, TX
Source: consumeraffairs.com

My Dodge Ram 2500 4x4 SLT pickup has a severely cracking dashboard, and it
My Dodge Ram 2500 4x4 SLT pickup has a severely cracking dashboard, and it has been an obvious manufacturers defect for many years. It is getting to the point where the dash could become dislodged in pieces and either fall into the dashboard area or worse, shatter in sharp pieces in the event of a collision. I called the customer service 800 number and was told that even though I am the original owner of the vehicle, that Dodge would do nothing to make my vehicle safe for me and my kids because there were too many miles on the truck. Sad thing is that the truck has been an excellent vehicle, fun, completely reliable, and I wont buy another Dodge product because they wont fix a cosmetic issue that could be very dangerous.Short sighted corporation, as I would have bought another Dodge in a heartbeat, but not now.
Published: July 29, 2011
Chris of Escondido, CA
Source: consumeraffairs.com

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Ei
In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.
Published: March 3, 2014
Phil of Penhold, AB
Source: consumeraffairs.com

I have told others about the key sticks in the switch. Also I had the truck
I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.
Published: July 8, 2013
William of Parsonsburg, MD
Source: consumeraffairs.com

Bought my RAM December 2013. First week had water on floors, leak. Bertarra
Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.
Published: August 4, 2015
Mark of Westfield, MA
Source: consumeraffairs.com

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on
My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.
Published: December 24, 2011
Bruce of Yuba City, CA
Source: consumeraffairs.com

I purchased new two 3500 Diesel. One 2004 the other 2007. They both have ha
I purchased new two 3500 Diesel. One 2004 the other 2007. They both have had major issues with the front end. The infamous Death Wobble on both trucks began occurring around 40K. The 2007 was my wifes until it started the wobble. The drag link in the 07 broke clean on two different occasions. The first time was the night of my first childs wedding night. Went to back the truck up so we could load gifts and heard a loud Bang. The drag link sheared at the threads. I purchased a new link from NAPA and paid for their most heavy duty, lifetime warranty. Took the truck to an alignment shop and had it aligned and inspected (Ball joints, u-joints, etc.). A month later while driving at 80 mph on the Interstate I crossed over a bridge with a slight bump and the truck began wobbling and then bang!!. Wobbling stopped but I knew what had happened and coasted to the emergency lane applying the emergency (rear) brakes. When the truck was almost at a stop I pressed on the front brakes and the truck skidded. I got out and the driver side wheel was 90 degrees pointing out. The irony is I was on my way to a local dealer for a recall on the front ball joint. I had the truck towed to the dealer. They inspected the Ball Joint, said it was fine and then gave me a 6 line item list on what was wrong and needed to be fixed. $5500.00 estimate. I told the service writer to leave the truck alone and I would have it towed to a service facility that I trust. I replaced the Drag Link again, took the pile of ** to have it aligned again. The alignment owner told me to replace the front stabilizer shock and use Monroe brand instead of the Super Heavy Duty rock-n roll brands.They had had the best luck with Monroe. For the next three years I could only drive safely at top speed of 60 mph if I wanted to avoid the Death Wobble and possibly break another link. I will not let anyone else drive the thing for their safety. I put a more heavy duty tracking bar and an aftermarket stabilizer bracket on it. Still could only go 60 mph and feel safe. A few months ago I replaced the front hub assemblies and U-Joints.By doing so the truck feels like it did when I purchased it new. Now I can go 80 mph plus and feel safe. Regarding the 04, the front stabilizer tie rod broke and the truck doesnt Death Wobble any longer. Im tempted to leave the thing broken. Once a Dodge... Always a Dodge. Ill never buy Dodge again. Most DANGEROUS vehicles Ive ever owned!!! Im thinking the new Nissan with Cummins and Allison Tranny looks Real Good.
Published: August 18, 2017
Earl of South Jordan, UT
Source: consumeraffairs.com

Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on th
Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.
Published: August 13, 2012
Ronda of Del Rio, TX
Source: consumeraffairs.com

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service d
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Published: December 6, 2018
Kyle of Bonaire, GA
Source: consumeraffairs.com

I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
Published: April 3, 2014
Blake of Wilmington, NC
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a g
I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a good pulling pickup that would get better gas mileage than my gas pickup. It did not happen. When I asked the service guy, he said it needed a break-in. Why did my niece get almost 30 miles to the gallon on her diesel with a load and an automatic while I get 9 miles to the gallon with a load and a manual shift? Did I get the shaft?
Published: July 22, 2011
Caroline of Lazear, CO
Source: consumeraffairs.com

We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house fo
We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house for 24 hrs. It was a cold motor, burned the cab, totaled out by the insurance. We were very fortunate that our house didnt catch fire. It only had 93,000 miles on it. We took real good care of it. I feel that Dodge needs to start recalling on these trucks for their fuse boxes shorting out.
Published: December 11, 2015
Marshell of Dunedin, FL
Source: consumeraffairs.com

I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Mill
I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Miller) for service and was told that Dodge had a software update. I said dont do it because my last Dodge 2003 3500 Dually, Dodge made my fuel mileage go from 24mpg to 16. The dealership told me Dodge said I had to so they went ahead. Guess what happened? My mileage went from 17 to 11 on the hwy. Dont trust Dodge or your dealer.
Published: September 12, 2012
Keith of Sun City, AZ
Source: consumeraffairs.com

My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip a
My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip and caught fire. Insurance paid for it but there seem to be many Dodge Rams catching fire for no apparent reason. There is an attorney involved at the CarGurus Dodge Ram forum.
Published: March 8, 2018
Bob of Medina, OH
Source: consumeraffairs.com

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ra
First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.
Published: August 11, 2017
Julia Ann of Edisto Island, SC
Source: consumeraffairs.com

I have a big investment in this 2000 Dodge 3500 van because it is converted
I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.
Published: August 18, 2014
ANthony of Havana, FL
Source: consumeraffairs.com

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if Octob
Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.
Published: December 7, 2019
Dianne of Nipawin, SK
Source: consumeraffairs.com

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt st
I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.
Published: November 7, 2011
Susan of Needville, TX
Source: consumeraffairs.com

Bought a 2014 2500 Mega Cab Laramie Longhorn for $67,000 dollars. At 3000 m
Bought a 2014 2500 Mega Cab Laramie Longhorn for $67,000 dollars. At 3000 miles the steering tie rod locking nuts and main nut backed off and caused the steering wheel to turn 180 degrees and almost came off which would have resulted in no steering. Took to the dealer there were no parts. They were backordered, dealer offered to retighten the existing nuts. I told them I wanted both tie rods and all the nuts replaced because they had pulled threads. I crawled under the truck and marked all the parts with a magic marker.After three weeks part of the parts came in. They replaced them but did not replace the ones I marked. They told me it was ready. I showed them the magic marks on the parts they did not replace and I told them to reorder all the parts again because they screwed the new nuts on the pulled threads. Two more weeks and got all the parts put on. They realigned the wheels. At 4000 miles it happened again. We went through the whole process again. Another two weeks. Knock on wood they got it right this time.Now I have 49000 miles and did not buy the extended warranty ($3800). I was pulling my RV trailer down a long hill and started hearing a whine pulled over and determined it must be the fan blade. Drove it whining to a RV park and dropped my trailer. The whining would increase when the engine was revved. I sounded like the power steering whine. It was full of power steering fluid and no leaks. The next morning I started the vehicle and was warming it up. After ten minutes I went outside and the vehicle was smoking and had dumped all the power steering fluid on the pavement. The pump pressured up and blown the hoses in three pieces.I called the mechanic at the place I work, who has a fleet of 200 dodge rams. He told me this was a known issue with Dodge. The hoses have a plastic liner in the ends that rupture and ball up in the hoses and restrict the flow of fluid causing the whining sound. When you shut off the engine overnight the plastic cools and hardens plugging of the hose. When you restart the plastic stops the flow of fluid and the pump pressures up and blows the hoses in two. I you were driving and this happens you lose power steering and power brakes creating a potential hazardous situation. It is extremely difficult to steer and practically no brakes. If you hear this whining sound shut it down immediately and dont drive.I had my truck towed to a dealership about 10 miles under the 100,000 mile Chrysler warranty but would have had to pay the difference of anything over 10 miles (read the fine print). Ordered the parts. They were on backorder. I was told it would be approx. 3 days getting the parts. The dealership does not have loaner vehicles or rental cars. My RV was racking up $42.00 a day waiting on parts. I rented a car for $23.00 a day. Nearly $75.00 a day waiting on parts. The dealership would tell me every two days the parts would be there anytime. After 11 days I took my family home in the rental car and release it. I got a fellow RVer to tow my trailer to storage. I was given the price of parts and labor to fix the truck was $339.00.I called Chrysler Customer Care and talked to a agent named Patrick. He called the dealership and verified my information and said Chrysler would definitely take care of the cost of fixing the truck even though it was out of warranty. He said for me to pay the bill and gave me a link to upload the receipt and they would reimburse me. He also said when I finished with the rental car they would send me another upload link and they would review whether they would reimburse or not. (All sounds great huh? NOT.) I finished with the rental car and uploaded the receipts to Chrysler. The link could be used only one time.I called to get another link so I could upload the receipt for the repairs. I got an agent named Debbie. She said Chrysler would not take care of any of it and told me Patrick had misinformed me and wanted to know if I wanted to buy a service contract. She was a lawyer wannabe and would not move. Chrysler Customer Care needs to change their name to Chrysler WE dont CARE about our Customers Just give us more MONEY. As of this writing it has been 17 days with no parts in sight. Looks like I may have to go get my truck and tow it home and put third party parts to get it running again. If you are considering buying a Ram Truck read every one of the reviews above and prepare yourself to deal with all or most of the issues described. Remember!!! Chrysler doesnt care about its customers. Only getting your money!
Published: September 27, 2016
Dean of Artesia, NM
Source: consumeraffairs.com

2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue wi
2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue with a very hard downshift from the fourth to the third gear. I took it back to Chris Nickels dealership and to the dealership in Pryor, OK, but neither would drive the truck to duplicate the problem. South Pointe Dodge in Tulsa, OK finally took the truck in and drove it and duplicated the problem that I had been complaining about since the purchase. To the credit of South Pointe, they have tried several times to find the problem, but they cannot figure it out. I was recently told by South Pointe that there is nothing else they can do until something catastrophic happens. This truck on a regular basis downshifts so hard that it feels like you have been struck from behind by another vehicle. On wet roads, this truck’s rear-end will break loose as this hard downshift occurs. I have been more than patient and have put myself and my family at risk for 88,000 miles now. My patience is depleted as I will be expecting and will certainly appreciate your attention to this matter as soon as possible.
Published: October 17, 2012
Barry of Sand Springs, OK
Source: consumeraffairs.com

The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles
The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!
Published: January 21, 2016
Mark of Clinton, MA
Source: consumeraffairs.com

This is the 3rd time I have had my truck in to have the rear tire wear repa
This is the 3rd time I have had my truck in to have the rear tire wear repaired. I put tires on the rear and 7000 miles later they are worn just above the wear bars. FCA is the division of Chrysler that Manufactures the Ram since it was take from Dodge in 2010. I have replaced the tires at 22,000 and the rear tires are over half worn and the fronts are still new. FCA customer care will not pay to find out what is causing the problem. I am selling the truck so I dont have to replace the tires every 9,000 miles at a coast of $200 per tire.
Published: September 26, 2019
Craig of Oregon, WI
Source: consumeraffairs.com

Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles.
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
Published: February 13, 2016
John of Mcclellanville, SC
Source: consumeraffairs.com

I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab
I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.
Published: January 24, 2016
Mike of Fremont, CA
Source: consumeraffairs.com

I purchased a 2011 Dodge Ram Big Horn new and have had NOTHING but trouble.
I purchased a 2011 Dodge Ram Big Horn new and have had NOTHING but trouble. 4 computers so far. One valve body in the transmission. Now 1 month later its slipping and shifting incorrectly again. The truck only has 32,000 miles. Ive owned a 20 year old Honda that was more reliable. Soon as the transmission is repaired AGAIN, Im driving to Toyota. Good bye American vehicles. But I have to WAIT until a loaner vehicle becomes available to hobble the truck in myself. Big Horn BIG MISTAKE!!!
Published: March 17, 2015
Dave of Bridgeport, NY
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

I drive a 2001 Dodge Ram, 2WD, 5.9L Magnum V8, 46RE 4-speed auto, my father
I drive a 2001 Dodge Ram, 2WD, 5.9L Magnum V8, 46RE 4-speed auto, my father was the first owner, and I can say for either of us, the experience has been nothing but great. Ive put around 15,000 miles on it myself, and the total mileage is 122k miles just about now. The dealerships have been very trustworthy and capable when my dad owned it. I personally have done all repairs myself though since I started driving it. Reliability? Pretty good.Back when I was around 10 years old and my dad drove it, it was a snowy cold day and my dad somehow got the dumb idea to drive it up the neighborhood hill to check on us while we were sledding. He got stuck, obviously, and had my mother give it some gas while trying to push it. My mother decided give it gas meant just hammer the pedal to the floor, and she redlined it for a solid ten seconds while my dad was yelling to stop. The engine was bone cold when this happened and it snapped a valve spring. Im sure most people on here would blame Dodge for that, but thats just plain stupidity that caused it. Thankfully the valve didnt fall into the cylinder and the repair was simple. At around 90k miles the torque converter failed, but didnt take the rest of the transmission with it so that was good.I have a friend who works for Chrysler and he told me that they had a problem with some sneaky workers throwing bits of trash in the torque converters during assembly to sabotage them, and it took quite a long time for them to figure out who was doing it. I found this pretty interesting. When I started driving it (105k miles), I changed out the shocks which made it drive wonderfully, and the ball joints were worn out, one of them started getting noisy, so I replaced all four of them. Chrysler somehow thought it was a good idea to rivet them to the control arms, which made replacing them awful. I sat in my driveway with a drill and angle grinder removing 14 rivets, and it was quite a nightmare.The heater core started leaking, which really can happen on anything, so I replaced it and also replaced the totally cracked and fallen apart dash pad (huge problem on these 2nd gens). I decided I wanted to install a shift kit in the transmission, so I did that and saw there was quite a bit of friction material in the pan. The front band was pretty worn out, and judging by the gunk I saw in the pan, it was about time for a full rebuild of the transmission. I started preparing to do that and one school morning I shifted it into reverse, and had to give it a TON of gas to get out of the driveway. When I got home that day I had no reverse so I knew it was time (did the rebuild at 120k miles).During the rebuild, my findings were that the clutch packs looked pretty great for the mileage, and the loss of reverse was due to the rear servo cracking. Id imagine this was caused by the increase of line pressure by the shift kit, but rear servo failures in 46REs arent unheard of in totally stock circumstances, so who knows. The failure of the rear servo caused the servo pin to stick open, cinching the rear band down extremely tight and shredding the friction material. This also ruined the rear drum. The front band was indeed worn out, and if it had run any longer it would have destroyed the front drum in a few thousand miles.I completed the rebuild for about $1000, however if I had used OEM spec parts it would have cost me around $400 to bulletproof it. The parts I used are for extreme horsepower and drag racing situations, and the transmission is good for around 800hp now. It shifts extremely quick now and this truck is a total blast to drive. If youre looking at a 1994-2001 Dodge Ram, what I can tell you is that the engines are incredibly reliable and have ton of low end power, the transmissions are very well designed and easy to work on while having some easily fixable weak points, the dash pads WILL crack if they havent already, the frame is incredibly strong, and the truck is a good solid truck that will last you for many years and many miles if you take good care of it. 5 stars!
Published: June 8, 2015
Samuel of Fayetteville, AR
Source: consumeraffairs.com

Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle o
Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle of my driveway, cannot be removed from park. Need a simple $75 part, the shifter cable that I have been told have been on back order since June 2015. I have logged 91 hours on the phone with salvage yards and Dodge stealerships. No reimbursement for 2 months for a rental truck. I am paying $600 a month for a truck I cannot remove from drive. No expectation date, no explanation as to why the long wait and NO apologies made by Dodge what so ever.There are 1244 on back order. How is this not a recall item? Always been a Dodge/Jeep fan. Maybe not so much after this experience. We shall see how much longer we will have to wait to get this part that is notoriously faulty. Forums for days and days on the matter and many people displeased. Considering gathering this info and trying to talk to people about getting enough of us together on these forums to start a class action suit. This is our work truck. Dodge has shut us and many others down. Very discouraged!
Published: December 2, 2015
Angie of Wheeler , TX
Source: consumeraffairs.com

I bought this truck used 5 months ago. Nothing but problems. Front brake ca
I bought this truck used 5 months ago. Nothing but problems. Front brake calipers literally melted. At 80000 miles rotors shot. Someone put wrong antifreeze in it. No heat on driver side. Little heat on pass side. Now in last 2 weeks truck has taken off at full throttle. Only way to stop is turn truck off. Had it looked at 3 codes. High battery output. Throttle control module engine light. Dodge says my floor at made the throttle stick. What a joke. Will never buy another dodge. Poor quality steel. No quality control. 160 dollars diagnostic fee every time you go into their shop. Dodge YOU are a joke. Going 2800 to replace heater core. Ha. Not in this lifetime.
Published: December 27, 2019
Stanley of Puyallup, WA
Source: consumeraffairs.com

My husband and I co-signed a new vehicle loan for our son, Shawn **. He pur
My husband and I co-signed a new vehicle loan for our son, Shawn **. He purchased a 2014 Dodge Dart from Towbin Dodge in Henderson, Nevada. He 2/15/2014, the car has been pretty good, however the air conditioner went out on it in May 2014. He had purchased every optional package of protection for this car that was available taking it from $24,855.00 to final cost of $30,424.38 not including the interest that will be paid by the time the loan is final and paid off. However after the kids fought with Dodge here in Kingman, AZ and got nowhere, I called Towbin Dodge and explained what was going with the car and that our local dealer doesnt want to mess with it, would rather just shovel crap at the kids. So they took the car and dropped it off at Towbin Dodge... Today Towbin called Shawn and advised that his car was going to cost $700.00 to fix the air conditioner.They advised him the air condenser unit was bad, as well that it was due to a rock? I find this ridiculous, the condenser unit is located in a very well lets say hard to hit with a rock if you were aiming. The car was only 3 - 3 1/2 months old. If a rock really did fly up from underneath, find its way around the radiator through the spinning fan blades, back around the water pump and back upward flying into the condenser... I would have thought something else would have been damaged along the way.Relative to this subject, if a rock from a road can so easily make its way past the lower protection plates, and above stated scenario wouldnt this be a problem for all Dodge Darts? I dont believe that this is this case. I believe the dealerships are not wanting to take care of this matter. They treat the kids just like kids and shoveled crap at them today. I was unable to attend due to work. I just dont buy it! Please help me or point me in a direction to get this taken care of without the flimsy reason that they gave and giving no other options but give us money. Optional Packages purchased with car: Oil Changes, Lifetime VSC, Polysteel, Red Alert, Ultimate. Thank you for your time, I sincerely hope you can head me in the right direction.
Published: July 29, 2014
Krystal of Golden Valley, AZ
Source: consumeraffairs.com

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cru
Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.
Published: October 25, 2015
Adrian of Brooks, AB
Source: consumeraffairs.com

I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, e
I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, except for the dash breaking up in it which was common for older models, but I just bought a dash cap repair cover and everything now is perfect. I dont know about the newer models, but the older are tried, tested and proven.
Published: August 24, 2013
Jackson of Ravenna, TX
Source: consumeraffairs.com

My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it
My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it shifts into 4k RPM. On take off at 15 MPH it will be at 3k RPM until you get off the road and restart. And this is been happening since I bought the truck in July. Dealership gives me the run around when I take it in. They say no codes, nothing is wrong with it.
Published: September 29, 2015
Debra of Tallahassee, FL
Source: consumeraffairs.com

Let me begin by saying that I love my truck! But can tell you that Dodge se
Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.
Published: February 6, 2017
Robert of Sacramento, CA
Source: consumeraffairs.com

I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I lov
I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I loved the truck for its looks, comfort, power and performance. I do not work the truck, except to plow my own 500 ft. driveway and to tow a 10 ft. enclosed motorcycle trailer to trade shows about 9 times a year, all under 200 miles each way. Other than that, it is used to commute to my shop, or for enjoyment, hunting etc. All was pretty good with it for the first 18K miles. Then the rear end went, with a bang. It went again about 20K later. The fuel pump, 5 injectors, 4 coils, all spark plug wires, intake manifold gaskets, and the catalytic converter went bad. Two O2 sensors, the headlight dimmer switch, the ignition switch and the body control computer failed. Both upper and lower ball joints on both sides had to be replaced along with the tie rod ends. Both right and left front axle u-joints failed along with the front drive shaft u-joints. The rear drive shaft u-joints failed.... 4 times EACH. The tail light electrical harness failed. The hood latch broke twice. The tailgate latch failed after 150 miles, causing the gate to fall open and dent itself on the trailer we were hauling. The e-brake failed. All four rotors rotted away, and 2 calipers failed. The front axle bearings failed. The bolts holding the left exhaust manifold rotted away, TWICE. The right hand manifold bolts failed once. The left side headlight harness failed. The catalytic converter failed again. The transmission shift control malfunctioned. The muffler rotted out. The tailpipe fell off. The oil pan rusted through. The air conditioning blender doors broke twice..... $1000 each time. The serpentine belt tensioner fell off. The anti-lock brake controller failed. The left side of the pickup box rusted through above the wheel well. The sliding rear window leaked from day one. The headlight switch broke. The body control computer failed a second time. The check engine light came on for a total of at LEAST 40 times, and was checked, reset, fixes made and turned off each time. AND, that was only after I only started counting after the first year. AND, all of this took place in 62,000 miles. The truck cost me $8500 out of pocket for the last year I owned it. After 62K miles, I FINALLY got rid of it. And, I am NOT hard on my truck. I have another vehicle for work. THIS one was for pleasure. It received proper maintenance and service, and still was a POS. NEVER buying Dodge again, and this was the fourth I had........ NEVER again.
Published: February 20, 2014
Tom of Readsboro, VT
Source: consumeraffairs.com

My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck star
My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.
Published: May 20, 2016
Tony of Moncks Corner, SC
Source: consumeraffairs.com

I have had Dodge before. They are very reliable vehicles. I love their spac
I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle Ive purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.
Published: June 16, 2018
Isabel of Houston, TX
Source: consumeraffairs.com

Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 m
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
Published: January 10, 2014
Gerri of Hilo, HI
Source: consumeraffairs.com

Just bought my truck two months ago, only made three payments so far and it
Just bought my truck two months ago, only made three payments so far and its the super basic model, no bells, no whistles. When we first took the test drive there was upper ticking (which still happens from time to time upon start-up) in the motor and the salesman said it hasnt been started in a while but would make sure it was fixed. Then the first time I ever switched it into 4wd it made horrible grinding noises. Took it to the beach and almost got stuck cause the 4wd wouldnt engage properly. Took it back to the dealership to have it looked at and they said it was fine, but of course, it will seem fine on flat pavement cause there is no resistance. At that point, I found out about some recalls that were issued, so I asked for that to be looked into, but there were no parts available and one of the recalls. Chrysler didnt even know what they were going to do about it and I was advised to not drive my truck, yet all the 2015 models were pulled off the lot and werent able to be sold for the same recall. So seeing how my truck was deemed unsafe for my family I asked for a different truck. They wouldnt do anything for me not even get me a loaner car till this issue was figured out. The dealership offered to give me a trade in on another truck, but wouldnt give me what I paid for my truck two months ago and also the trade in would raise my monthly payments. This is complete ** in my eyes how I have had nothing but issues with this truck and all I want is a vehicle that is reliable and safe for my family and not a single person will get me a fair deal on a different truck or something. Im paying 35k for a unsafe vehicle. I cannot wait to be done with Chrysler. This is the very first time I have ever bought a vehicle from a dealership and this whole experience has ruined dealerships for me. Thanks for nothing.
Published: September 19, 2015
Anthony of Vancouver, WA
Source: consumeraffairs.com

The top of our 2001 Dodge Ram truck has several places on top of the truck
The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.
Published: August 8, 2012
Ralph & Lynda of Huntsville, AL
Source: consumeraffairs.com

2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles lea
2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.
Published: July 28, 2015
Michael of Jamaica Plain , MA
Source: consumeraffairs.com

Mileage improves with driving over time, as an average customer the dealers
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Published: December 11, 2019
Robert of Las Vegas, NV
Source: consumeraffairs.com

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when
I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???
Published: July 29, 2014
John of Marshall, WI
Source: consumeraffairs.com

Bought new 2016 2500 cummins in august. Engine brake started to not engage
Bought new 2016 2500 cummins in august. Engine brake started to not engage when going down hill. And transmission was not shifting down. Dealer did update on the ecm flash. Now I have no engine brake and the transmission lets the truck freewheel unless you apply brakes. This shouldnt be this way. The Transmission should shift down and the engine brake should reduce the use of the brakes 30 to 40%. Is ram going to fix this problem.
Published: November 9, 2015
Rogers of Orem, UT
Source: consumeraffairs.com

The new Ram truck is awesome. We love the truck so far. We dont drive that
The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.
Published: December 5, 2019
Michelle of Peoria, AZ
Source: consumeraffairs.com

2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck howe
2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.
Published: March 14, 2020
Dave of Peterborough, ON
Source: consumeraffairs.com

We were in the market for a new truck when we were offered a Dodge Ram 2500
We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.
Published: February 2, 2017
alex of Petersburg, WV
Source: consumeraffairs.com

I have been a brand loyalist since 1986. This is my 6th RAM truck. We facto
I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.
Published: March 5, 2019
R of Clovis, CA
Source: consumeraffairs.com

This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram
This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.
Published: January 12, 2015
Kp of Global, VA
Source: consumeraffairs.com

I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has
I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has 329 miles and the radio has stopped working. I either get a blue screen, black screen, no backup camera, etc. I take it to the dealer and am immediately told they cant have anyone look at it because they are too busy. I refuse to accept that answer and seek out a manager. The manager, not happy I have disturbed his coffee break, comes out and confirms my problem. Then says come back and we will take care of it on your next oil change. What? You want me to wait several thousand miles, I dont think so. I have now escalated this to the owner and am awaiting a response. I will follow up.
Published: December 24, 2014
Adam of Pleasanton, CA
Source: consumeraffairs.com

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first on
Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.
Published: October 15, 2015
Lanny of Susanville , CA
Source: consumeraffairs.com

The 2001 Dodge Durango is the biggest mistake of my life. About 16 months a
The 2001 Dodge Durango is the biggest mistake of my life. About 16 months ago, I bought a 2001 Dodge Durango. I only had it for 9 months when the engine started to make a loud, knocking noise. I kept all my oil dates and maintained the vehicle as needed. I was told that I needed a new engine. Not only that, but I had several issues with steering and air conditioning. I bought the truck because of the Dodge reputation of being a good vehicle. Now, I owe money on a truck; and Im paying for something I cant drive. Instead of fixing it, I am going to have to junk it. I am truly disappointed in Dodge. I have lost so much money for nothing. I am asking for help before I decide to junk the truck. Can anyone help me?
Published: February 21, 2012
Dustin of Hoopeston, IL
Source: consumeraffairs.com

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