Bought a Ram 1500 big horn with HEMI in December 15. Around July, the tailgate had started to fall open on its own. This had continually become worse, even happening a couple times when truck is sitting still. Called dealer and explained, told me there are no recalls for this. Has anyone also had this issue or know of a recall for this?

2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4

Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.

The first vehicle was a 2014 Ram 3500 crew cab; had an electrical issue. First time in shop, had only 325 miles. After 4 attempts to fix problem, had to get an attorney. Bought the vehicle in February. Chrysler paid it off July the 7th. Bought a Ram 2500 crew cab on June 28th. In shop on July 9th, with 350 miles; transmission went out. Ill tell you something: All dealerships are the same after; they could care Less!! Bought my first one from Haddad Dodge in Bakersfield and my second one from Hunter Dodge in Lancaster. Both new trucks, neither one made it to 400 miles before they went into the shop. Shouldve kept my Ford Power stroke, was an awesome truck. Ram seems to have dropped its quality control to meet its high demand.

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.

I purchased my 2014 Ram Express 1500 quad cab 2WD exactly 1 year ago today. I had bad experience with the HERITAGE DODGE DEALERSHIP, Parkville, MD - MILEONE AUTO GROUP. My truck had a recall due to a software update (compass supposed to be moved from my Uconnect 5 to the D.I.C. screen) - that was 2 radios & 2 attempts to fix the problem, still no compass at all in truck. While truck was in shop, the express lane manager said they would do a tire rotation. Well I marked all tires, all they did was switch the 2 front tires to either side. But as the MANUAL STATES: IN ORDER TO DO A CORRECT TIRE ROTATION IS BACK TO FRONT, FRONT TO BACK - NOT RIGHT TIRE TO LEFT & VICE VERSA.The payload capacity of this 2WD 1500 is claimed to be 1900 lbs.+ in the bed of the truck. Now here is the kicker, I load my 2013 Yamaha Grizzly 700 in the bed & my bed squats down 5 (5 inches) - my Yamaha Grizzly only weighs 686 lbs. with fluids. Currently this $35k truck with only 12k miles & 1-year old KBB is $21k trade-in value. The design of the coil spring, rear springs is great when empty; handles nice & smooth. Add 200 lbs. & go over a speed bump carefully & you will feel the sag/plush/too soft springs bounce you 2-3 times. Add the 686 lbs. & gently go over same speed bump - bump stops, actually hit the axle. Now I have to go & purchase HD coil springs or purchase AIRLIFT ULTIMATE 5000 AIR BAGS SO I CAN NOT ONLY HAUL my 1 quad, but also my 10 x 6.5 open trailer with my wifes sportsman 500 HO Polaris too. For a truck (not really a truck, when you cant haul anything over 200 lbs.) its pretty quick. With the 5.7 Hemi, MPG is 20-23 MPG hwy.

I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.

First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.

I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!

I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.

We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.

Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.

The 2016 Ram 1500 Outdoorsman has exceeded my expectations for a pickup truck. I pull a 8000lb trailer with it and it performs beyond my expectations. Enough power to always have some reserve if needed. Pulled through the Rockies and engine oil and transmission fluid maintained normal temperatures despite working hard. The interior is the best of all the major trucks I looked at prior to purchasing it and the controls are all in locations easy to reach and utilize while driving. The ride is not stiff like the other trucks providing a more comfortable ride and the sway control is excellent which is important for heavy loads and trailering. All at a price $9,000.00 less than its competitors. I would recommend this vehicle to anybody who needs a truck.

This is my third Dodge Ram truck and it has been in service 16 times in 2 years. I have had everything from a drivers airbag warning light taking 5 trips to get fixed (and I had to live with while driving 3,000 miles across the country) to multiple DEF problems with the last one resulting in the entire replacement of certain systems. Perhaps the most troubling aspect of this truck is how many times there is a software update affecting the performance of the engine and mileage. 3 updates ago my mileage dropped 25%. The most recent update has restore much of this. As reported by others, the front end does not hold alignment and at 20,000 had to replace one front tire. The dealer here in Salt Lake City has both had their hands tied by Ram warranty service requirements (resulting in multiple trips) as well as having them drill through my brake line while doing another recall changing the bracing in my front end for which I did not receive any notice.That is another troubling aspect of the New Ram company. They wait until your truck comes in to tell you oh, we have a recall rather than sending any notification. The last two times I took my truck in resulted in the truck being gone for 3 days the first time (I just took it in for an oil change) to 5 days the last time for the DEF warning again resulting in both multiple recall changes and having my brake line drilled. I simply do not trust the truck any longer for long distant trips and hauling. Honestly, I think much of the blame has to go to Fiat and how they allow dealers to address problems and issues. Its like dealing with a health insurance claim. I have little doubt this story is playing out all over the Chrysler network as well.

2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong. Paying for it is one thing, keeping it on road is another. Not looking for legal action but want to say I was very happy when warranty was over and didnt have to listen to Dodge dealers lie to me and repeatedly bring my truck in to be left for entire days to fix minor things repeatedly. Unfortunately first major repair as failed transmission which was just after warranty. Bought truck new and never abused a day, never towed more than 27 travel trailer and did all recommended service. Before warranty was up needed steering pump, tie rod fell off in driveway, many u-joints, rear of vehicle issues and vibrations, tach is sporadic, wiper motor, and more. At 76000 km they said e brake was screwed and as a favor would do work if I bought $1100 worth of parts because they were fixing warranty stuff anyway... I did. Now Im suspicious and curious about the e brake because I just paid a good shop $1900 to rebuild it because the e brake blew apart, my rotors were garbage, seals were taken out and such.... why? I have never abused truck or even used the e brake (may be one problem) and most kms are highway. 147000 kms on a 2006 in 2014.... never abused. I work away a lot and just want to go home and enjoy sports trips with kids... I am leaving out a lot but Im tired of writing and am still very pissed about recent bill. Am I missing something? Mechanic thinks I drove with e brake on for damage I had... I did not! Used to call truck my baby, but to save face I call her my old girl now. :) Wife begs me to buy a new truck. Funny thing is I bought this because its my dream truck and only way I could afford it was to purchase over 8 years like a moron... so Im still paying for it, lol. Dont know how long I will keep it because I really do love driving it and would die without mega cab but.... do the repairs ever end? Divorce over a truck? ;)

Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.

2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........

We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but thats a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I dont like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.

I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was defective. If it was repaired they said they would pay for the repair. I supplied them with all the receipts of the repairs. The total was almost $2,400. The representative calls me and tells me they are not going to pay the claim since the credit card used was not the name of the vehicle owner. It was my father-in-laws card since I did not have the money at the time to pay for the repair. So Dodge agreed it was defective but uses some lame loophole that since it wasnt on MY credit card, they would not pay. I suggested they just pay the cardholder then. Of course they denied that as well. So basically they admit they were liable for the repair but found a way out of paying for it.

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.

This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.

2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and professionally), replaced it in 2012 due to the alarmingly random wandering. The truck would never steer in a straight line and a turning involved a hard clunk ending in a wild direction change. $1200, couple of years and a few thousand kilometers later its the getting to be the same.

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.

2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it violently shaking and losing all power. The dealership told me my fuel system imploded due to bad fuel. Had the station tested where I last received fuel... No infractions found so $6,500 later the entire fuel system was replaced. This was with less than 20,000 miles on truck. Yesterday with 30,763 miles it caught fire and is Totalled! Im sure they will blame it on something they think we did but I will never ever own another Ram Ecodiesel! Im so disappointed! So many people having issues with these Ecodiesel yet Chrysler isnt stepping up!

Repeated failures with the ventilation system. Everyone I know who has a 2003 or newer Ram has had the same problems. Dodge knew the systems would fail but DID NOTHING to improve them. If you have the dealer fix the problems, it WILL happen again because they use the same cheap parts. Because it is so time consuming to fix the problem, labor will cost you at least $1,000. It doesnt matter if you have it fixed under warranty because the system will again and again as long as the same parts are used. I have spent over 30 hours removing the entire dash, including steering wheel, instrument panel, passenger airbag, glove box, climate control panel, radio, etc., etc. to fix the problem myself. The only permanent solution is to replace the crappy doors located inside the ventilation ducts. I cannot even begin to describe how difficult it is attempting to access these areas and if you dont have a modicum of mechanical aptitude, forget it. Dodge used these same cheap parts in a lot of vehicles, including Jeep Grand Cherokees. Absolute crap.

Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.

When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.

Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater vent falls on and over gas pedal when driving. Went to dealer in Billings 3 times to fix - within a year. Finally got in auto accident due to vent on gas pedal. Dodge dealer says not their issue. Will not pay for damages. Took in for manufacture evaluation, they removed the heater vent. Horrible, Horrible, Horrible.

Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?

I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. Ive asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Cant Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!

Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.

Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.

This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it is highway miles as I live approximately 50 miles from work. Still runs great, the ride is still enjoyable and my gas mileage hasnt dropped off at all. Other than some bruises and dents she still looks good. Im planning on buying another one sometime in the near future.

I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.

I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.

Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.

Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.

My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.

I purchased 2015 Dodge Ram last December with about 30,000, miles on it. Since then it has had FOUR safety recalls and the major recall on the power steering is being ignored. My local auto mechanic told me to see recall number - 16-U-167, but Dodge is stating there is no recall on this repair which just cost me over $2,700. I asked to cover at least half the cost of this repair. Rick ** at Christopher Dodge, agreed that this type of repair should not happen at low millage if at all, but they refused make amends and sent me to Dodge. I see a recall (note below) on the internet, but they should be standing behind their product either way. IF the power steering had gone out while I was driving I could have been killed. This will be my last Dodge. https://repairpal.com/recall/16V167000.Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist. Any advice would be appreciated.

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!

Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer

I owned a 98 Dodge Ram right off the showroom floor and before I gave it to my son, it only had two major issues. One was a recall for towing package, they had to weld an extra piece of metal to the trailer hitch. The other issue was, I am assuming the same as most other people that owned that year with the Dashboards that fell apart.I currently own a 2011 Cummins Turbo Diesel, that had the left tie rod recall, took the truck into my local dealership, oh and I bought from a privately owned dealership about 200 miles from where I live. The dealership I took it to for the recall didnt ask any questions or anything about doing the work. I bought this truck in July of this year and have already put over 5K miles on it and shes running like a dream.In my opinion, if you bought your truck for something other than work, then you bought the wrong thing. These are work trucks, built to be USED!!!! If you bought it for the NAV or the Phone or fancy Radio, then maybe you should have looked into buying something else for that price, like a Benz, BMW, Audi or Volvo. Just my opinion. Oh the 98, when I gave it to my son 9 months ago, had over 120K miles on it. The Cummins I traded my Challenger for and only paid 23K for it. Just because these vehicles have all that fancy stuff on them doesnt make them not be a Truck!

The transmission shifted into 4th gear and would not shift from there into a lower or higher gear. The truck (2011 Dodge Ram 1500) has 79,000 miles on it. You could still shift it into reverse, but to go forward it was stuck in 4th gear. The truck is still at the dealer. They have told us we would have to pay for the controller they replaced even though this has not fixed the problem. They are now working on the internal parts of the transmission.

The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.

My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.

The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.

Buyer beware of any newer, 2013+, Dodge with a Cummins Diesel and its emissions system. You will be constantly plagued with See Dealer, Service DEF System errors. When the trucks run they are great, but good luck keeping them running reliably. You can put good Blue DEF in 100% of the time, run them well to ensure they get a periodic regen, and still have endless issues. To top it off, they drop you into limp mode in no time at all, so good luck if youre on a long road trip; expect a huge tow bill. In all, stay away from any of these trucks that have DEF systems unless you wish to waste time and give away your money to a bottomless pit.

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make hands free phone calls, or access their Uconnect on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next new software download. Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didnt. In addition to the technology problems Ive experienced, the optional hard bed cover leaks!!DONT make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DONT make the same mistake I did and buy this truck. Unfortunately Im one of those people RAM refers to in the advertising campaign by saying: More People Are Switching To RAM. All I can say in response to that campaign slogan is More People Are Being Disappointed With RAM!!!

Def issue. Pump fail, I spend around 2000 dollar and replaced it. After few days engine light came on again and sensor not communicating with gauge. Now mechanic told me that def tank need to be replaced. All mechanics saying that there is lots of problem with Ram 1500 EcoDiesel trucks but why Dodge is not recalling?

I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.

Just purchased a 2011 Dodge Ram 1500 from Tate Dodge in Glen Burnie, MD 1 1/2 hrs away, 3 weeks ago. I started hearing a chirping noise at 5 mph on turns or driving straight after 4 days of purchasing. I took it to a closer Dodge dealer for inspection and they said truck has water damage . The technician says there is a lot of caked on mud, rust all the way in the bottom to top of vehicle. He explained that it shows signs of water damage. I explained this to Tate and they refused to refund me my money and no one has fixed the chirping sound.

I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.

The timing chain broke on my 2007 Ram 1500 4x4 5.7L hemi engine with 53,000 miles. After an internal inspection, it appeared as if the timing chain tensioner was to blame. It is a stamped metal piece with plastic runner clipped onto it to keep the timing chain tight. Well, it look as if these plastic pieces failed causing the timing chain to grab the metal on the tensioner and rip it apart snapping the chain and locking up the engine. My vehicle is no longer under factory warranty. But I still contacted Dodge and they say that there is no warranty and that I must take it to the dealer for them to look at it and that any repair would be a Goodwill Repair. I explained to them that I do not have the monetary means to have the vehicle towed to Dodge inspected and then towed home again when they tell me there is no warranty. I still owe more than $21,000.00 on the truck and can’t drive it. What am I to do?

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.

I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.

I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.

The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.

Purchased a 2014 Ram 1500 express in September 2014. Within 4,000 miles I observed odd tire wear on rt front tire. According to definitions by Bridgestone and Goodyear the tire wear condition is known as heal/toe wear or feathering. Have noticed that about half the trucks in my area are experiencing same problem. Have had 4 alignments, road force tire balance, and no improvement!Alignment in factory specs have 12,100 miles now, expecting maybe 3,000 more likes before I have to replace tire. Have Ram case worker assigned. No known fix to problem. Alignment does not correct problem. Dodge has now referred me to National Center for Dispute Settlement. Arbitration board will hear my case and attempt to settle in 40 days or less. If I am not satisfied I will lemon law truck through lemon law act. This is my 11th Chrysler vehicle, and the fifth truck. Very, very disappointed with suspension issue. Dodge used to be a good truck, but frankly Fiat is in way over their head having purchased this company. At this point they will give me a new truck through arbitration or lemon law act and make me happy or I will brink a class action suit against them. I know at least five other owners who are dealing with same problem and are more than willing to join action with me. My advice to Ram truck owners, dont let dealers blow you off, be insistent with customer care, and stick to your guns, the law is on your side!!!

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.

Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in truck just seven months later and it will not drive. No gear action. Had it towed to the dealership and day one, the tech says he doesnt know the problem. Day two, doesnt know; day three, ask me why the transmission fluid looks new. Heck, I dont know, you tell me. Day four, informs me that its the transmission pump. Its shot. In seven months? Ive been seeing a lot of transmission complaints about dodges. Makes one wonder.

Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make them anymore.

I own a Ram 1500 Ecodiesel fairly new that just got diagnosed with overheating conditions and therefore the dealer can NOT release the truck until repaired have been made to the vehicle. However, the corporate department handling the claim says that I have to rent a truck out of my packet for undetermined amount of time until they find out how to fix the recall so they can than release my truck. From one of their mouths I’ve heard that it might take up to six months! Has anyone ever experienced this issue with Chrysler? If so, what’s the easiest route to make them responsible for this kind of down side for consumers like me? Any help is appreciated. I have purchased 3 dodge Rams and 1 Dodge Challenger in the past 5 years. But after this, I am certain they won’t ever see me in their showroom again. It’s just that bad of experience!

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.

The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!

I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.

2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.

2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?

Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.

The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.

I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.

Transmission stopped shifting into 5 & 6 gears. Went from driving fine one day, to not shifting the next. No pieces of anything in pan when put on new valve body. Diagnostics keep saying new tranny. Not sure if its related, but the dashboard indicator lights quit working after I had a new electric brake installed. Sometimes they flicker and go out, other times they are just gone. Sometimes they work fine for weeks and others they work for a couple minutes and only work again after I pull off the negative battery cables. The lights and turn signals all work, they just dont show it. And that electric brake is no longer working either.

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).

Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.

My 2003 Dodge Ram pickup, with a 5.9 magnum engine and a 4x4 fixed differential, was rebuilt. Fourteen months later, it breaks down again. Fifteen months later, it can’t be rebuilt.

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.

Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.

I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a good pulling pickup that would get better gas mileage than my gas pickup. It did not happen. When I asked the service guy, he said it needed a break-in. Why did my niece get almost 30 miles to the gallon on her diesel with a load and an automatic while I get 9 miles to the gallon with a load and a manual shift? Did I get the shaft?

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.

I have a 2014 Ram 1500 with 65000 miles and having issues with it that Ram doesnt think there is. Bad customer service and poor products.

I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.

Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.

I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 miles on it. At 35 mph, I can hear a whistling noise when I let up on the gas (not changing the speed). I can tap the gas pedal and make it sound like a person whistling and I can change the tone also. It has been at the shop for 3 weeks and they came back and said it’s road noise. When I dropped it off, I let a tech go with me on a ride - he could hear it and he did. He said it should not make the noise. Now I have a new truck I cant drive due to the noise it makes

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.

Purchased the car last week and after 125 mile transmission is out, I was going up the mild hill and car start going backward. Lucky me nobody was behind me in this narrow hilly one-way road. I caused a major traffic. Lucky me it didnt happen the night before that I took my family for a ride. The dealer is ignorant of the major defect. First they said it is a computer problem and then they said it is transmission. They don’t have a 8 truck to loan me and I had to stay out of job. And seems like this won’t be the end of this problem.

I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust marks bleeding onto the paint on the rear wheel lips. Upon closer inspection I noticed the seam on the wheelhouse was rusting and bleeding out on to the paint. I took the plastic liner out and drove truck to dealer so they could submit photos to Rams digital imaging. After not hearing from dealer for over a month I contacted them and they told me they denied claim, that I had to call so consumer complaint number which I did and was a total waste of time because the person said he could not do anything for me.Then it got brought to regional manager who admitted that Dodge is aware this is an issue but doesnt want to pay to have it fixed properly. SO THEY ADMIT THAT THEIR TRUCKS HAVE DEFECT BUT ARE NOT WILLING TO FIX IT! So now Im stuck with a one year old truck with 17,000 miles rusting. I have contacted a attorney and am going to start the process of taking them to court. I really enjoy the truck otherwise and am refusing to lose money for someone elses poor workmanship.

Purchased vehicle at dealership, good mileage, good condition in 11/2011 for $32,000+. We have always provided good maintenance to all of our vehicles. In 01/2015 due to an engine warning light, vehicle taken to dealership immediately. Thereafter, vehicle repeatedly taken for same problem. 3 months later and without a vehicle were told manufacturer was involved to solve the problem. Few weeks later case manager indicated unable to correct mechanical problem and stated as matter of fact, the vehicle was already old. We have vehicles older and still running good. How is it possible that the manufacturer is unable to provide technical assistance to their own dealership. Every time the dealership would call us to pick up the truck, we paid the bill and within 24 hours and on occasion, we could not even drive the vehicle out.After going back and forth, putting a lot of personal time to it, we sent a letter explaining our frustration, the poor customer care response, asking for a refund due to their lack of resolving the problems and finally sent a letter to their office in Auburn Hills, MI. We finally got a response on 03/2016 stating After thoroughly reviewing your request and our files on this matter, we respectfully concur with our previous decision. I am not sure which decision they are referring to. Someone within the manufacturer technical assistance failed to solve our problem. If they cannot, who else can? We feel we should be paid for a product Chrysler Dodge Ram could not fix. My hard earned money cannot be a loss. I sincerely feel victimized by big corporate.

I have a 2007 Dodge Ram 1500 Mega Cab 4x4 which was bought new with a lifetime power train warranty. The oil pressure gauge went down several times, which I pulled over and sometimes the minute I did the pressure picked up. Most of the time I killed the truck for a few seconds and restarted and pressure picked back up. I took it to Rockwall Dodge. They kept it for a week and told me they could not duplicate and to keep driving it. If it happened again, to not turn it off, and drive it to them. I told them I am not driving my truck with no pressure. Few months later the rod broke in the motor. The field rep said there was sludge in the motor and denied my claim, saying it was not maintained. I sent a year’s worth of maintenance receipts to the case manager, and they say that it’s the field manager that looked at the pictures to base his personal opinion even though I have records. Now there is no one to override this opinion. I did my part (regular maintenance). Now they still won’t fix my truck. There are fresh metal shavings in the photos that sludge the oil and turned it silver, pieces of the broke rod, and pick up screen full of shavings. This is all a result of the rod breakage and there is no reason this should not be covered. I had the dealership send me over the same photos the rep was sent and there is no way this is an un-maintenanced truck. Need help to make Dodge honor their lifetime power train warranty!

Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?

My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?