Ram Automobile Model 2022 Ram ProMaster
Ram Automobile Model 2022 Ram ProMaster

Ram Automobile Model 2022 Ram ProMaster

2022 Ram ProMaster

The Ram ProMaster is a popular choice for commercial use, known for its versatility and practicality. Here are some features typically associated with the 2022 Ram ProMaster:

Cargo Space: The ProMaster is designed primarily as a cargo van, offering ample space for transporting goods and equipment. It comes in various configurations, including different roof heights and wheelbase lengths, to accommodate different cargo needs.

Payload Capacity: The ProMaster is built to handle heavy loads, with a high payload capacity. This makes it suitable for businesses that need to transport large quantities of goods.

Customization Options: Ram offers various customization options for the ProMaster, allowing businesses to tailor the van to their specific needs. This may include shelving, racks, partitions, and other accessories to optimize cargo space and organization.

Easy Access: The ProMaster features sliding doors on the side, as well as rear doors that open wide, making it easy to load and unload cargo. This accessibility is essential for efficiency in commercial operations.

Technology Features: While the ProMaster's focus is primarily on utility, it still offers some technology features for convenience and safety. This may include a touchscreen infotainment system, navigation, Bluetooth connectivity, and available driver assistance features such as blind-spot monitoring and rearview camera.

Fuel Efficiency: Given its commercial use, fuel efficiency is an important consideration for businesses operating the ProMaster. Ram aims to provide a balance between power and efficiency to help keep operating costs manageable.

Durability: The ProMaster is built to withstand the rigors of commercial use, with a robust construction and durable materials. This ensures that it can handle heavy loads and frequent use without excessive wear and tear.

Comfort and Ergonomics: While the primary focus is on utility, Ram also considers the comfort and ergonomics of the ProMaster's cabin. This includes features such as supportive seats, adjustable steering wheel, and convenient storage compartments.

Safety Features: In addition to driver assistance features, the ProMaster may also come equipped with safety features such as airbags, stability control, traction control, and antilock brakes to help keep drivers and passengers safe on the road.

It's important to note that specific features and options may vary depending on the trim level and configuration chosen. For the most accurate and up-to-date information, it's recommended to consult the official Ram website or contact a local dealership.

Manufacturer: Ram

MODEL: 2022 Ram ProMaster

MSRP: $36090.00 USD


Related Error Code Pages:
Ram Automobile Error Codes,

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Ram Automobile Troubleshooting,

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Ram Automobile Model 2022 Ram ProMaster


Product Reviews:

Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window faile
Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window failed to operate. I had to give my new truck back for service to work on it overnight. Now, Im at 1700 miles, currently sitting in the service department waiting room with another issue. On my way to work this morning a check engine light came on with a message service DEF see dealer. I am fuming mad and feel like Ive purchased a 50,000 dollar lemon.
Published: June 10, 2015
Randy of Vanceboro, NC
Source: consumeraffairs.com

Dodge Ram 1500 2013 - Could not get truck out of reverse. Dealer has had fo
Dodge Ram 1500 2013 - Could not get truck out of reverse. Dealer has had for 3 weeks. Still no diagnosis. 41,000 miles. Security Dodge in Amityville NY.
Published: August 31, 2015
Robert of Babylon, NY
Source: consumeraffairs.com

The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
Published: August 10, 2016
Kathern of Clinton, OK
Source: consumeraffairs.com

Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a fau
Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a faulty fuel tank. Customer service at Ram headquarters agreed to send me a goodwill gesture then revoked the offer. Truck was bought for Hotshot business. Lost over twenty thousand and then they kicked me again by revoking the goodwill gesture. Sorry people.
Published: July 3, 2017
James of Spring, TX
Source: consumeraffairs.com

Bought brand new 2018 Dodge Ram Laramie 4x4. In less than 30 days I was bac
Bought brand new 2018 Dodge Ram Laramie 4x4. In less than 30 days I was back at the dealership with a vibration problem in the rear. Mechanic drove it and said that was normal! About 30 days later went to accelerate to pull out from a stop sign and it was as if I blew a spark plug off. The truck was skipping severely and image of an engine appeared in the dash. Took it in the next day and they fixed it. Now here I am about another 30 days later and the transmission is not downshifting when going to pass someone! The truck sounded like a belt squealing and it started jerking back and forth trying to go into a gear but couldnt! Check engine light on. Pulled over to nearest parking lot and shifted to park. Turned truck off hoping that would reset the truck. Turned the truck back on about 15 minutes later and went to put into drive and it wouldnt move. Went to put it in reverse and it wouldnt move. I called my husband and he suggested to call the dealership and they can send someone to pick me up; seeing as how this is a brand new truck still under factory warranty! I decided to turn truck back off and wait a little while longer. Next time I started the truck it went into gear but the engine light was still illuminated and it was as if the truck didnt hardly want to go. Drove straight to dealership and they so called fixed it. On my way home from leaving dealership the problem started again! But there are no lights in the dash now when the truck cant go into a lower gear! I run a small business myself and dont have time to keep running back to the dealership! I highly recommend do not buy a Dodge truck! Now that Im talking to a few people about my problems with my truck, it seems to be a common issue with Dodge and their transmissions! Someone needs to take legal action on these dealerships that rip folks off by selling them something they know is going to have serious problems! Now Im gonna take a hard hit when I go to trade this thing in on something more dependable! Please people avoid the 2018 Dodge Ram Laramie 4x4 truck by all means!!!
Published: November 14, 2018
Cassandra of Supply, NC
Source: consumeraffairs.com

Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also
Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.
Published: August 24, 2019
David of Cache, OK
Source: consumeraffairs.com

My 2012 Ram 1500 SLT is only used less than six months of every year and I
My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?
Published: July 29, 2015
Kim of Fort St John, BC
Source: consumeraffairs.com

Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with th
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.
Published: November 15, 2015
Hubert of Enterprise, AL
Source: consumeraffairs.com

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also change
2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.
Published: May 31, 2017
Lisa of Lakeport, CA
Source: consumeraffairs.com

In late June my vehicle was in a car accident. The vehicle went in to our l
In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.
Published: October 25, 2016
Veronica of Winter Garden, FL
Source: consumeraffairs.com

2012 Ram ST 4x4 Hemi: Love this truck. All I hear is in 2.5 million trucks
2012 Ram ST 4x4 Hemi: Love this truck. All I hear is in 2.5 million trucks sold over past 5 years is a few problems from people who bought used trucks. Yes I had things fixed under warranty. This truck drives great and has excellent power. I feel your pain. I drive in 4wd all the time. Long road trips are a delight. 125k miles now. Bottom line the trucks are not made to last forever. Dont beat them up... too much.
Published: February 23, 2018
George of Durango, CO
Source: consumeraffairs.com

Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater
Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater vent falls on and over gas pedal when driving. Went to dealer in Billings 3 times to fix - within a year. Finally got in auto accident due to vent on gas pedal. Dodge dealer says not their issue. Will not pay for damages. Took in for manufacture evaluation, they removed the heater vent. Horrible, Horrible, Horrible.
Published: September 14, 2017
loire of Billings, MT
Source: consumeraffairs.com

2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine d
2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine did, I almost had a horrible accident with my daughter in the car. But guess what mine just happens to not be on the list. WOW
Published: May 26, 2015
Heather of Joelton, TN
Source: consumeraffairs.com

We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has ruste
We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has rusted out over the rear wheel. Two separate body shops have refused to repair the rust citing bad metal or primer for that specific year. Recommendation is to replace the entire skin, cost approximate $2000 not including labor and paint. Any help??
Published: July 10, 2014
Deborah of Foristell, MO
Source: consumeraffairs.com

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch o
I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.
Published: May 25, 2016
C of Kamloops, BC
Source: consumeraffairs.com

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on
My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.
Published: December 24, 2011
Bruce of Yuba City, CA
Source: consumeraffairs.com

Having multiple issues. Front struts are bad at 7000 miles. They tell me th
Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.
Published: August 11, 2015
Brian of Toms River, NJ
Source: consumeraffairs.com

We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, ab
We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.
Published: December 9, 2014
julie of Roan Mountain, TN
Source: consumeraffairs.com

I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust
I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust marks bleeding onto the paint on the rear wheel lips. Upon closer inspection I noticed the seam on the wheelhouse was rusting and bleeding out on to the paint. I took the plastic liner out and drove truck to dealer so they could submit photos to Rams digital imaging. After not hearing from dealer for over a month I contacted them and they told me they denied claim, that I had to call so consumer complaint number which I did and was a total waste of time because the person said he could not do anything for me.Then it got brought to regional manager who admitted that Dodge is aware this is an issue but doesnt want to pay to have it fixed properly. SO THEY ADMIT THAT THEIR TRUCKS HAVE DEFECT BUT ARE NOT WILLING TO FIX IT! So now Im stuck with a one year old truck with 17,000 miles rusting. I have contacted a attorney and am going to start the process of taking them to court. I really enjoy the truck otherwise and am refusing to lose money for someone elses poor workmanship.
Published: November 22, 2016
William of Gardner, MA
Source: consumeraffairs.com

I have a 14 Ram 3500 driving out of town. My water pump came apart and put
I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.
Published: July 11, 2015
Shane of Corpus Christi, TX
Source: consumeraffairs.com

My 2006 2500 diesel with the 48RE tranny just didnt do the job. I have thre
My 2006 2500 diesel with the 48RE tranny just didnt do the job. I have three valve bodies replaced in less than 75K miles. Also that little vent that shifted the heater and ac broke. Over $500 to repair. I paid for the first repair. Then it happened again. FCA was kind enough to fix again. I guess they finally got a fix that was not crapping out and fixed right.2014 3500 diesel SRW was a great truck. Towed my 40 toy hauler from Virginia to Cali. However, I did lose a water pump in Arizona. Would you believe no pump, belt or other parts that got jacked up when best broke lose, 36K miles, were not available in the ENTIRE state of Arizona? Wow. 2017 3500 dually diesel Aisin is a beast. No issues so far 21K miles. However, the Nexen tires have been replaced. Tire separation in less than 20K miles. Why does Ram put crap tires on a truck that cost up to 90K? Installed Bridgestones. Lets see how they hold up. Changed radio to Kenwood. Android Auto works perfect in this aftermarket radio. It also works perfect in my 2018 A4. Android Auto is a great app to use in any vehicle. Learn how to use it to drive safely.
Published: October 12, 2019
Gerald of Rosamond, CA
Source: consumeraffairs.com

I love my truck. Ive always been a Dodge person mainly because of their sle
I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.
Published: June 15, 2018
Morgan of Jasper, AL
Source: consumeraffairs.com

This Dodge Ram 1500 truck has a severe transmission problem where it jerks
This Dodge Ram 1500 truck has a severe transmission problem where it jerks into 1st and 2nd gear which lunges the truck forward. Finding many references online with the exact same problem and after three dealership visits, Chrysler warranty claims the truck functions as designed. Buyer beware.
Published: August 11, 2017
Seth of Bradenton, FL
Source: consumeraffairs.com

Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, th
Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, the 4 wheel drive truck will all of a sudden die when I hit some bumps on our dirt road where we live (I am not 4 wheeling either, I have kids in the car). This happens randomly. We have taken it in now for 3 times. First time, they said they saw that it happened on the computer. However, the second and third time, they said they didn’t see it and that it was because my key chain was too heavy. Since 2008, it has died while driving on my dirt road at least 8 times. I just pray it never does it on a bumpy road, on the freeway or highway. Does anyone else have this problem? I don’t take it to the dealership anymore because they say it is because of my keys. Well, I changed it so now it is light so it can’t be that.
Published: April 19, 2012
Venice of Riverside, CA
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drov
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
Published: December 1, 2018
Johnny of Hattiesburg, MS
Source: consumeraffairs.com

Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home f
Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window wont roll up, driver visor wont stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as there is nothing more they can do. Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window wont roll up, rack & pinion stripped gears, start button stuck and cant turn vehicle off, paint flaking off roof, alignment way off and wont stay put, drooping drivers side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge wont take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.
Published: January 17, 2019
Scott of Cleveland, TX
Source: consumeraffairs.com

I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed s
I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed smoke coming out of the steering column. About 10 seconds later the wipers started going. I decided to pull over, then the driver side airbag deployed. I have been calling Chrysler but have gotten no response?
Published: May 9, 2015
john of Wyckoff, NJ
Source: consumeraffairs.com

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ag
I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.
Published: December 14, 2016
Andrew of Browntown, WI
Source: consumeraffairs.com

Repeated failures with the ventilation system. Everyone I know who has a 20
Repeated failures with the ventilation system. Everyone I know who has a 2003 or newer Ram has had the same problems. Dodge knew the systems would fail but DID NOTHING to improve them. If you have the dealer fix the problems, it WILL happen again because they use the same cheap parts. Because it is so time consuming to fix the problem, labor will cost you at least $1,000. It doesnt matter if you have it fixed under warranty because the system will again and again as long as the same parts are used. I have spent over 30 hours removing the entire dash, including steering wheel, instrument panel, passenger airbag, glove box, climate control panel, radio, etc., etc. to fix the problem myself. The only permanent solution is to replace the crappy doors located inside the ventilation ducts. I cannot even begin to describe how difficult it is attempting to access these areas and if you dont have a modicum of mechanical aptitude, forget it. Dodge used these same cheap parts in a lot of vehicles, including Jeep Grand Cherokees. Absolute crap.
Published: June 11, 2013
Adam of Green River, WY
Source: consumeraffairs.com

Bought in to the new RAM truck experience in 2014 and purchased a 2500 RAM
Bought in to the new RAM truck experience in 2014 and purchased a 2500 RAM with a Cummins diesel engine with the purpose of pulling a toy hauler when we retired. Since acquiring these special vehicle I have had 12 recall notices, several service warranty issues that took forever to repair and no support from RAM trucks. If not for a decent dealer, this would be a total nightmare. I have had the Urea sensor issue which RAM implied was due to bad DEF fluid when in fact it was a faulty sensor design that fails due to the corrosion from the DEF fluid.I am now waiting on a correction to the latest recall T51/NHTSA 17V-562 to correct a water pump failure which may cause an engine fire? No indication on how/what they will do or if they will give a loaner vehicle to use, not one answer from them. They have a nice design in the truck, but have failed the public in quality control and standing behind their product. Would not recommend this vehicle to any of my friends for future purchases.
Published: December 1, 2017
Richard of Beaverton, MI
Source: consumeraffairs.com

My engine started stalling 2 to 3 times in the morning about six months ago
My engine started stalling 2 to 3 times in the morning about six months ago. I took it to 3 different Dodge dealerships and they have not been able to identify the problem. I am concerned about safety for me and other drivers on the road. I am a disabled veteran and my wheelchair is transported in the bed of the truck. Has anyone else had this stalling problem and was it fixed?
Published: March 24, 2016
Wilson of Whittier, NC
Source: consumeraffairs.com

Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All
Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All option heated seats, steering nav, I have used truck to run my farm. I would buy another. Ave 18-19 mph not towing.
Published: April 28, 2018
Gerrit of Long Lane, Mo.
Source: consumeraffairs.com

2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission flui
2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!
Published: March 30, 2016
Patti of Victoria, TX
Source: consumeraffairs.com

I cant move my steering column away from my knees! I was adjusting it and w
I cant move my steering column away from my knees! I was adjusting it and went to low apparently and now it will not come up! Additionally, the cruise control only works half the time and now Ive read that there is a recall on the Dodge Ram Hemi 2014-2016 for the airbags in this steering wheel. I seriously feel unsafe in this vehicle. Traded in a 2014 Chevy Silverado because we wanted a lower monthly payment and ended up only getting a $55 per month break and all these problems. I knew better than to get a Dodge. For as expensive as this vehicle is, its not worth more than my life.
Published: June 5, 2017
Cheri of Seminole, OK
Source: consumeraffairs.com

Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID
Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!
Published: January 26, 2022
Kristi of Bartlett, TN
Source: consumeraffairs.com

New 2013 Dodge Ram 1500 Series ST 4Dr. 4x4 purchased at Crowfoot Dodge on A
New 2013 Dodge Ram 1500 Series ST 4Dr. 4x4 purchased at Crowfoot Dodge on April 15, 2013. They did not offer or have available a truck canopy to fit the truck box so I contacted Auto Truck Depot in Calgary to order a canopy for this truck box. They attempted to install the canopy on May 8, 2013 and discovered the truck box was installed at the factory by the manufacturer crooked. The defect is very visible looking down the passenger side from the rear when it meets the truck cab. It is even but looking down the drivers side from the rear when it meets the truck cab, it is 1 1/4 inside of the truck cab. The space between the truck cab and the truck box is 1 1/4 different from the drivers side to the passenger side. I returned the vehicle to Crowfoot Dodge on May 8 for the truck box to be loosened and squared to the truck cab but this made no difference at all when they tightened the bolts down. They apparently suggested winching the box straight but I am presently left with this situation and a truck canopy that is prepaid but cannot be installed as it will damage the truck cab due to the improper installation of the truck box by the manufacturer. There must be other trucks with this same problem but unless you are installing a truck canopy, it is not something you would notice or look for.
Published: May 10, 2013
Les of Chestermere, AB
Source: consumeraffairs.com

This is the second time in two months I have taken my Ram 3500 diesel into
This is the second time in two months I have taken my Ram 3500 diesel into Crown for a check engine light that stays on. Both times even though their equipment says it needs an O2 sensor they say, No, that isnt the problem. Now after they have had it the second day they say it does need 2-O2 sensors, however they dont have any. They are on back order. So they will call me when they come in. So I pick up the truck and I ask the parts guy, how long should it take to get the parts and he checks the order. To my unbelief, he says there are over 5000 on back order. So he says about a month. I doubt if they will be in a year. What the heck is going on with Chrysler. Are they trying to go out of business. I have never heard of anything so stupid. I have to wonder how many people are ahead of me at Crown Chrysler waiting on the same part?
Published: September 3, 2015
Trip of Cleveland, TN
Source: consumeraffairs.com

Ram trucks look good and the 5.7 motor is very strong but transmission is j
Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.
Published: February 7, 2020
Josh of Marysville, OH
Source: consumeraffairs.com

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
Published: August 20, 2013
Susan of Conyers, GA
Source: consumeraffairs.com

2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pe
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.
Published: April 13, 2012
Rod of Norman, OK
Source: consumeraffairs.com

I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck i
I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck is really a luxurious, roomy, and very comfortable ride all-around. In fact, this is my second RAM as I traded a 2012 Dodge RAM 1500 Big Horn. Today marks one month of ownership and I have only put 225 miles on the truck since taking delivery.Upon getting my new RAM home I started to notice several issues with both exterior and interior finishes that are result of sloppy handling of materials during manufacturing. In addition, my exhaust system was loose and the right rear tailpipe was loose enough to fall off. I notified my dealer and took it in for review of all issues noted. The dealer will be replacing a dash bezel and the leather covered console armrest to remove damaged materials. Then my dealer reviewed the bubble-like fish eye in the paint on the hood. What was so shocking he walked around the truck and pointed out numerous defects in the finish of the paint that I had not found on my own. The more he looked, the more defects he found. It reached a point where I felt really bad about my new truck and really sick about the price I paid for it! The dealer has opened a case on my truck which isnt entirely clear to me what that means.I get home from my visit to my dealer and decide to call RAM customer service to relate all of this and learned something that was not disclosed to me at the point of sale. I was so excited to finally own a vehicle that would give me the ability to navigate Pandora on a big dash screen. Over the past month I have about gone crazy trying to get Pandora to load to the UConnect system only to learn from a rep at RAM customer service that there is no way to make it work as intended due to the loss of a third party technology relationship that is necessary to bring Pandora and UConnect together. What a disappointment!I was told that a notice went out to dealers earlier this year regarding the Pandora issue. However, no one informed me, the consumer, that this luxury feature will never work through the UConnect system. This may have given me pause to move ahead with the purchase. At nearly $60,000, I should not be writing such a negative review of my new truck. All I can do is hope that RAM steps up and backs the product and goes the distance to give me some sense of customer satisfaction. That part remains to be seen.
Published: October 30, 2016
Tom of Lebanon, KY
Source: consumeraffairs.com

Truck bought used with very low miles same year of model. Truck maintained,
Truck bought used with very low miles same year of model. Truck maintained, waxed, etc. Paint has totally come off, rust and mold began to form. Dodge says nothing wrong...sure!!! History has shown Dodge trucks do not hold paint and you will need a paint job eventually.
Published: September 15, 2013
Jp of Manvel, TX
Source: consumeraffairs.com

I just traded my 2nd Dodge in from a 2010 to a 2012. I took it to the deale
I just traded my 2nd Dodge in from a 2010 to a 2012. I took it to the dealer for a problem with no A/C not coming out of the back of my crew cab and console not locking and a banging in trans when I go from park to reverse and drive. I was told it was okay but they have to order a center seat console cover. I took it back when cover came in and told them A/C was still not working and trans was still banging into gears. I was told the cover did not fit and they wanted to drive my truck to the place that installed leather 180 miles roundtrip and the trans was put on computer and it was fixed. But I did not want to have someone drive my truck 180 miles to order cover and I would come back but they never called me back, so I went to pick it up and they were closing but was told trans was okay and it is still banging. I want to bring it to a service center closer to my home, 07074, but no one will give me a loaner car.
Published: May 31, 2012
Mark of Moonachie, NJ
Source: consumeraffairs.com

Have had an issue with the gas mileage on my 2013 Ram Longhorn since I got
Have had an issue with the gas mileage on my 2013 Ram Longhorn since I got it. Can only get 15 to 16 MPH on the highway with ECO engaged. I have owned a 2007, 2009 (the best one with 19 to 22 MPH) and a 2011. None of the previous trucks ever had MPH that bad. Four trips to dealer and all I get is the ECO is working fine. Have 36,000+ on it now and still no improvement. Numerous electrical problems too. Pretty sure, I will not buy another Ram.
Published: August 31, 2014
Diane of Edna, TX
Source: consumeraffairs.com

I took my truck that is a little over a year old in to have the DEF system
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
Published: May 18, 2019
James of Cedar Rapids, IA
Source: consumeraffairs.com

This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram
This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.
Published: January 12, 2015
Kp of Global, VA
Source: consumeraffairs.com

I bought my Ram 1500 new in 2015 with every tow option available. During th
I bought my Ram 1500 new in 2015 with every tow option available. During the summer months (May-Mid September) I tow a 3,500lb boat about every other weekend... this was the sole purpose for buying this truck. This August while towing the boat the transmission failed to downshift (with a loud BANG) twice, then we got a check engine light, and the transmission reached 280* before being able to get off the highway. The truck was towed to the nearest dealer. The dealership told me there was no overtemp history in the computer and replaced just the valve body and filter. Ever since the repair the transmission regularly runs hot (up to 237* while not towing, usually in the 220s) and does a sporadic slip-bang shift.I opened a case with Ram Cares and got it into another dealership, they couldnt reproduce the problem. The mechanic told me that Chrysler only allows them to replace the valve body or the entire transmission under warranty (if the fluid is burnt), but he felt there was a problem with the heat exchanger for the transmission. When I picked up the truck the service advisor told me (after seeing my many pictures of the trans temp gauge reading 220s and 230s) that even though he cant do anything under warranty right now he thought the transmission would most likely fail before the powertrain warranty expires.This is a problem as Ive already been stranded once while towing my boat. The Ram Cares rep said Chrysler stands by the dealership and my request for further diagnoses OR a warranty extension on the transmission has been denied... this to me means that Chrysler doesnt have confidence in the transmission... a warranty extension would only cost Chrysler money IF the transmission fails again.
Published: September 28, 2017
Tim of Arnold, MO
Source: consumeraffairs.com

I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership n
I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.
Published: August 13, 2016
Raymond of Carmel, NY
Source: consumeraffairs.com

I go for a test drive for Ram 1500 new model 2019. It was amazing and I lik
I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.
Published: December 7, 2019
Hatem of Richmond, TX
Source: consumeraffairs.com

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This d
I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.
Published: January 14, 2015
Todd of Scottsdale, AZ
Source: consumeraffairs.com

I have this car Dodge Dart SXT 2014 new and I have problems with idle, tran
I have this car Dodge Dart SXT 2014 new and I have problems with idle, transmission shifting bad, front suspension noise and steering noise in cold temperature. I take my car to the dealer more than 3 times and they do nothing to fix the problems of my car. I am tired of the excuses of Dodge dealers. I want this problem fix.
Published: February 22, 2015
Luis of Hammonton, NJ
Source: consumeraffairs.com

Purchased vehicle at dealership, good mileage, good condition in 11/2011 fo
Purchased vehicle at dealership, good mileage, good condition in 11/2011 for $32,000+. We have always provided good maintenance to all of our vehicles. In 01/2015 due to an engine warning light, vehicle taken to dealership immediately. Thereafter, vehicle repeatedly taken for same problem. 3 months later and without a vehicle were told manufacturer was involved to solve the problem. Few weeks later case manager indicated unable to correct mechanical problem and stated as matter of fact, the vehicle was already old. We have vehicles older and still running good. How is it possible that the manufacturer is unable to provide technical assistance to their own dealership. Every time the dealership would call us to pick up the truck, we paid the bill and within 24 hours and on occasion, we could not even drive the vehicle out.After going back and forth, putting a lot of personal time to it, we sent a letter explaining our frustration, the poor customer care response, asking for a refund due to their lack of resolving the problems and finally sent a letter to their office in Auburn Hills, MI. We finally got a response on 03/2016 stating After thoroughly reviewing your request and our files on this matter, we respectfully concur with our previous decision. I am not sure which decision they are referring to. Someone within the manufacturer technical assistance failed to solve our problem. If they cannot, who else can? We feel we should be paid for a product Chrysler Dodge Ram could not fix. My hard earned money cannot be a loss. I sincerely feel victimized by big corporate.
Published: March 23, 2016
Lillian of El Paso, TX
Source: consumeraffairs.com

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. Abo
On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.
Published: November 29, 2016
Omar of Chino Hills, CA
Source: consumeraffairs.com

So many negative reviews, so I wanted to post a positive one. Actually, thi
So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!
Published: August 12, 2016
Shotgun of Kingston, NH
Source: consumeraffairs.com

While driving my 3 week old 2015 Ram 1500 the truck computer shifted from d
While driving my 3 week old 2015 Ram 1500 the truck computer shifted from drive to park while I was traveling at 40 mph. This sudden shift caused the vehicle to leave the roadway and has scared me enough to never drive the truck again.
Published: October 3, 2015
Anthony of Virginia Beach, VA
Source: consumeraffairs.com

This past Sunday my wife was sitting in the passenger seat. The seat belt l
This past Sunday my wife was sitting in the passenger seat. The seat belt locked and she could not get out. I had to use scissors to cut the seatbelt and Dodge is telling me its going to cost me 7:50 to $800 to get this repaired. This is a safety issue that should be looked into because if I would have had it been in a wreck and somebody was in the passenger seat and could not get out due to the failure of the release button would be talking a whole different story. I think that Dodge needs to replace this instead of me having to any suggestions.
Published: March 14, 2018
stan of Royse City, TX
Source: consumeraffairs.com

My truck I bought brand new and less than two years was in for warranty wor
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Published: December 12, 2019
Alfred of Brentwood, NY
Source: consumeraffairs.com

My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightma
My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightmare! From day one, the truck had a wobble and still does. mind you not this truck was new and now has 30k miles. It has gone through 3 steering boxes, 2 tie-rods, rear end replaced 2 times, 6 radios, windows have scratches all the way down (poor design), u-joints, 5 sets of tires, ball-joints linkage.I havent gotten anywhere, except stress. I suffer from lupus and all this stress is killing me. I am doing lemon law. Chrysler doesnt want to buy it back. Go figure. They dont want it either. (lol) Never again will I buy a Dodge product.
Published: January 13, 2012
Jane of St Albans, VT
Source: consumeraffairs.com

On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update
On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update for Uconnect 430N (RHB) for my 2012 Dodge Ram. When I received the DVD disk update I place the disk in the radio as instructed to do so by the instructions that came with the update DVD. According to the instructions there was to be a screen prompt that provided a Unit ID and a validation code. The next step was to access a computer and go to garmin.com/auto-update/maps/activate. However, I was never able obtain the two items(unit ID and validation code) because the DVD disk fail to provide these two items and went directly into downloading the new maps. When the disk went into downloading the new maps, it deleted the old maps. It takes about two hours to download the new maps with the vehicle running. Since the DVD disk failed to prove the first two items (unit ID and Validation code) I was not able to access the unlock code in order to complete the download process. Now for the real problems; I am currently not able to use my GPS system in the truck, no map access. I called customer support at 1-800- 800-1020 who referred me to another custom service at 866-462-8837 to inquire about the problem with the DVD disk. The person I talked with did not have any knowledge about my GPS system in my vehicle. I must mention that the support center is a call center was not able to provide any remedy or suggestion concerning the DVD disk problem. All they recommended was to take it to a dealer. I took the vehicle to my dealer and they stated there was nothing wrong with the GPS system that it most likely a bad map update disk. So I called the support center (call center) back and advised them of what my dealer said (bad disk) and asked for disk replacement. The service center stated that I would have to send the DVD disk back to the manufacture (HERE, LLC) before anything could be done about a new Disk. So made next step was to send back the Disk and Hoping for a new disk so I could get my GPS working before vacation time. I sent the disk back on 04-10-2014 by certified mail (cost $8.68). On 05-09-2014, almost a month later I received a phone call from the producer of the map update disk (HERE, LLC) that they are going to refund the purchase price of the disk ($160.00) since they are not able to provided a new update DVD disk for my GPS.When I advised them that my GPS was not working since attempting to update my GPS with their DVD disk almost two months ago their only recommendation was to take back to the dealer. I order the map update from Chrysler Group in good faith but failed to get any real support from them or the Disk manufacturer. On checking their website that offered the map updates I found that the product for GPS update was temporarily out of stock. Apparently the manufacture (HERE, LLC ) realized a problem with the Map update disc. Now Im still without use of my $60,000.00 Dodge Ram Uconnect 430N navigation system because of a company Chrysler uses to produce map updates for their vehicles. I believe that HERE, LLC should have made an effort to insure that what they produce for consumers are flawless and without error when they want people to buy their product. In this case HERE, LLC has not made any effort to contact consumers and correct their problem with the map update Disk. Very unhappy with Chrysler and customer service.
Published: May 9, 2014
Harvey of Kirbyville, TX
Source: consumeraffairs.com

A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
Published: July 2, 2013
Trent of Cleveland , TX
Source: consumeraffairs.com

I have a 2014 Dodge Ram 1500 that I purchased new. The left front fender pa
I have a 2014 Dodge Ram 1500 that I purchased new. The left front fender paint is bubbling and the steering wheel leather is cracking and coming off. Im taking it in for service its still under warranty. What a shame that a $45000 truck is having these problems. Oh did I mention that the truck is on its second radio. Where is their quality control? Will keep in touch. Cant wait to hear what the dealer has to say.
Published: July 28, 2016
Anthony of Toms River, NJ
Source: consumeraffairs.com

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500
Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.
Published: August 14, 2017
Jeff of Denham Springs, LA
Source: consumeraffairs.com

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK
Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.
Published: December 8, 2019
Michael of Colorado Springs, CO
Source: consumeraffairs.com

From day 1 when I drove off the lot I called dealer and said brakes are squ
From day 1 when I drove off the lot I called dealer and said brakes are squeaking and grinding. They said too bad get new brakes, lol. Yep seriously brand new van. So I have taken it for a weekly oil change for 2 months and said brakes are bad and have been told no it is my imagination. So now that the warranty is out they say I need to pay them 500 for new brakes. They are worn to metal on 2 month old van. The coolant leaks. There is a hole in the floor of the van, a mid-weld, the headliner does not meet pastis and is frayed, one recall cant be fixed. No parts and dont know when they will have them. The leaf spring bushings are bad and the van squeaks going down road. So 2 issues are dangerous safety issues. Chrysler will not fix anything. I had a 10 year old Sprinter that I should have kept. This is complete junk and Ram Chrysler has zero customer care. Do not buy one, this may put me out of business. The pic is the hole in floor. Notice you can see the ground outside
Published: January 20, 2015
susan of Lagrange , GA
Source: consumeraffairs.com

My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... T
My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.
Published: February 8, 2018
Tony of Rancho Cordova, CA
Source: consumeraffairs.com

2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tu
2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tundra, Tacoma and GMC. Amazing gas mileage for a big truck, 17-18 around town and 22-24 hwy. Zero problems, 40,000 miles on original tires, great highway cruiser on long trips. Great stereo. Good in snow, rain. Pulls trailers like they are not there.
Published: December 28, 2015
Fred of Coto De Caza, CA
Source: consumeraffairs.com

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin f
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
Published: October 21, 2015
Jose of Weston, FL
Source: consumeraffairs.com

2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and a
2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.
Published: July 29, 2014
Dorothy of Somers, MT
Source: consumeraffairs.com

2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue wi
2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue with a very hard downshift from the fourth to the third gear. I took it back to Chris Nickels dealership and to the dealership in Pryor, OK, but neither would drive the truck to duplicate the problem. South Pointe Dodge in Tulsa, OK finally took the truck in and drove it and duplicated the problem that I had been complaining about since the purchase. To the credit of South Pointe, they have tried several times to find the problem, but they cannot figure it out. I was recently told by South Pointe that there is nothing else they can do until something catastrophic happens. This truck on a regular basis downshifts so hard that it feels like you have been struck from behind by another vehicle. On wet roads, this truck’s rear-end will break loose as this hard downshift occurs. I have been more than patient and have put myself and my family at risk for 88,000 miles now. My patience is depleted as I will be expecting and will certainly appreciate your attention to this matter as soon as possible.
Published: October 17, 2012
Barry of Sand Springs, OK
Source: consumeraffairs.com

The Ram 2500 Alpine radio is great! Way better than the GMC boise system (n
The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.
Published: February 1, 2017
Rick of Ball Ground, GA
Source: consumeraffairs.com

I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT f
I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.
Published: August 12, 2019
Robert of Holly, MI
Source: consumeraffairs.com

I Love my truck from inside out, if Ive ever had a problem they were right
I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
Published: December 13, 2019
Kristi of Greeley, Colorado
Source: consumeraffairs.com

The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make
The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make hands free phone calls, or access their Uconnect on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next new software download. Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didnt. In addition to the technology problems Ive experienced, the optional hard bed cover leaks!!DONT make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DONT make the same mistake I did and buy this truck. Unfortunately Im one of those people RAM refers to in the advertising campaign by saying: More People Are Switching To RAM. All I can say in response to that campaign slogan is More People Are Being Disappointed With RAM!!!
Published: October 20, 2018
Ed of Shoreham, NY
Source: consumeraffairs.com

2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light woul
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
Published: May 27, 2013
Austin of Bayville, NY
Source: consumeraffairs.com

2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles.
2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles. Now took it in today for an oil change and there is moisture in the left headlight. Asked about it and I was told normal wear. I dont understand how this is normal and it should be replaced through warranty, hope they all arent holding moisture. I was thinking of trading next year for another new ram but with the concern of the service I received no way will I ever buy another one. Just wondering if this is a problem with all the rams.
Published: November 14, 2014
c. of Columbia, TN
Source: consumeraffairs.com

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some
I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.
Published: December 3, 2012
George of Denison, TX
Source: consumeraffairs.com

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 act
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
Published: August 12, 2014
Marsha of Denver, Other
Source: consumeraffairs.com

Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul be
Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.
Published: July 16, 2014
chris of Rowlett, TX
Source: consumeraffairs.com

Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not
Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear up position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it. Well, I am now going to buy a Chevy truck, and I pray my wifes 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this junk manufacturer and their junk product!
Published: October 16, 2018
Richard of Hurley, WI
Source: consumeraffairs.com

We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
Published: September 19, 2013
Kim of Calgary, AB
Source: consumeraffairs.com

Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere of
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
Published: October 12, 2018
David of Manistique, MI
Source: consumeraffairs.com

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I
I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.
Published: September 6, 2011
Stacey of Menifee, CA
Source: consumeraffairs.com

We had no problems with our 2015 Dodge ECO DIESEL 1500 Longhorn truck, exce
We had no problems with our 2015 Dodge ECO DIESEL 1500 Longhorn truck, excellent fuel mileage, everything worked perfect, then when driving on the toll road at 60 mph truck was getting 32 mpg mileage 33,134 and we are not towing anything our ENGINE BLOWS, we had it towed to the nearest Dodge dealer, after removing the engine pan full of metal parts, Dodge would cover it under warranty. We traded it in on a Dodge 5.7 V/8 not happy with fuel mileage. However we feel we can trust this engine to last at least 65,000 miles.
Published: January 13, 2018
LeRoy of Inverness, FL
Source: consumeraffairs.com

The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I
The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I noticed when I was waxing it last month, the paint on the drivers door is starting to bubble from internal rust. I wrote and spoke to Dodge. They said they couldnt help me because it was outside the time warranty (5yrs) and referred me to the dealer. The dealer couldnt help me, even though the service manager (Mr. **) agreed it shouldnt be rusting and bubbling. It may be over the time warranty but it only has 58,000 original miles and not a mark on it. No body damage at all. Please warn people that Dodge has not remedied their paint problem from the past and they wont stand behind their product. I am stuck with a $700.00 estimate for a repair that is clearly a factory defect.
Published: February 13, 2012
Jack of Key Largo, FL
Source: consumeraffairs.com

2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new a
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
Published: September 8, 2016
Mark of Bensenville, IL
Source: consumeraffairs.com

Completely undependable. Too many problems to list here. In the shop with g
Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!
Published: December 7, 2016
D. of Grassy Creek, NC
Source: consumeraffairs.com

2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truc
2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........
Published: June 10, 2014
Terry of Des Allemands, LA
Source: consumeraffairs.com

All the bolts on my clutch fan fell out of my less than year old truck whil
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
Published: August 12, 2015
Cody of Airdrie, AB
Source: consumeraffairs.com

Bad service until I reported them to BBB and Chrysler Service - they finall
Bad service until I reported them to BBB and Chrysler Service - they finally asked me to drop my truck for an inspection on my driveshaft. I bought a pick up truck on Nov 1st, 2014 and two weeks later I found out that I have engine light on, extremely Rusty powertrain driveshaft and front bumper came off by itself. Regarding my front bumper, one of the service guy who always sitting on the front to greet customers and taking their information, attempted to claim that I ran into something. I asked him to take a look himself. Obviously he couldnt find anything such as dent or scratches because like I told him, the bumper just came off by itself. One of the bumper, whatever you called that, the thing that hold the nuts ripped off and I dont even know how it happened. Bad manufacturing process I believe. He called the service manager who take a look himself for 10 secs and asked somebody to drive to the back to get it fix, no question being asked at all. That was alright with me including the engine light which was updated. The driveshaft is the whole new level.I found out later a lot of people from Fort Benning having problems with them, and have bigger mechanical problems (as in vehicle are not operational or having safety hazards). The rusty driveshaft was partially my fault, because I should have check the bottom part of the truck before I purchased it. However, right now they still dont want to resolve my driveshaft issue since Chrysler wouldnt do it either and my case file was closed. I was told that I have to pay on my own to get it cleaned out or doing whatever service I have to on my driveshaft. It cost me $60,000~ to buy this, and this is not ethical at all for their service. I am not going to talk about other features that the salesman promised me on the truck because I know most of them are just lies since I corrected the salesman for several times regarding the features of the trucks. However, certain things I was not sure so I bought into it at that time. Payload is only 1800~ lbs but I was told I have 3000~ lbs. Towing is only 17,000~ lbs but I was told 22,000~ lbs. I dont care much about the towing since if I do buy a trailer or 5th wheel, it wouldnt go beyond that towing capacity. However, the payload is what I need the most right now and this Laramie truck is not able to carry any truck camper for all seasons. 1800~ lbs is horrible for modern pick up truck. I am getting an attorney to fix my driveshaft and that is something I can do. I have to wait until around 2016 to get another new truck and this time I am not sure I will get Chrysler brand anymore. I will definitely lost around $10,000 to $15000 or more. That doesnt include $5000 extra cost on my truck compare to other dealer at that time and a special rebate of $500 that the dealer didnt give me (military rebate and additional $500 rebate to my referral). I will find a way to contact somebody in JAG or whoever to raise hell so that this dealer will be blacklisted from Fort Benning personnel. I should have rate the salesman bad rating on the survey. He (Paul) asked me to put all good rating on him.I attempted to resolve the problem with the dealer where I bought the truck from and Chrysler Service but nothing was resolved regarding my rusty driveshaft. I was told that I have to pay money to get it cleaned up. I bought it on Nov 1st, 2014 and two weeks later I just found out that the driveshaft is extremely rusty. However, nobody wants to take any responsibility. Do you really think most buyer would want to buy a rusty driveshaft if they found it on the spot? I will find an attorney after this Christmas holiday (or later on today, Dec 26th, 2014). This is simply not ethical. First thing I will do is, I will find several buyers from my unit in Fort Benning to make complaints to our JAG so that the dealer, Carl Gregory Dodge, RAM, Jeep from Victory Drive, Columbus, GA to be blacklisted so nobody from Fort Benning, GA will ever set foot on their store. Next, I will have to deal how to get my own truck fixed. Other buyers, I have gathered have other bigger mechanical issues with this dealer. Since, we couldnt resolve this in a proper honest business relationship this is the only solution to fix the whole fiasco. I asked for paperworks regarding my last service with your company and Lawrence told me it was your company policy that the case files are not allowed to be release. They are considered legal documents but your company couldnt even released it.As of Jan 10, 2015, My Bumper is falling off again and I can see the gap is getting bigger but not as bad like last time. Also, Chrysler, nor the dealership considering replacing my rusty driveshaft. I am sick of hearing from the fanboys talking about nothing wrong with it. Really? You seriously would walk into a shop to buy anything that is rusty just because you are the loyal brand follower? My payload is still horrible and I couldnt buy the truck camper like I originally plan. This truck is not built to carry any heavy payload for the equivalent class 3/4 tons. 1st time buyer of RAM truck.
Published: January 10, 2015
Justin of Fort Benning, GA
Source: consumeraffairs.com

I have a 2014 Ram 1500 with 65000 miles and having issues with it that Ram
I have a 2014 Ram 1500 with 65000 miles and having issues with it that Ram doesnt think there is. Bad customer service and poor products.
Published: January 11, 2016
Jesse of Lafayette , GA
Source: consumeraffairs.com

Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it.
Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.
Published: October 27, 2018
Pavel of Other
Source: consumeraffairs.com

I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchas
I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchased it because my 2009 had a gasoline leak, which my mechanic found. When I took it in, I also took it in for AC/HACV recall. They refused to allow me to leave with my truck. They said it was too dangerous, and they had no loaner. Now I own a 2006 Dodge Diesel, and this 2010, plus I have had nothing but Dodge products for the past 14 years. So when they refused my request, I asked them what I was supposed to do to get home and that my job required that I am on call as the Crisis Center Director 24 hours a day, 7 days a week; and my husband is the EMS Director for Atascosa County and he is also on call 24/7. Neither of us could be without a vehicle. Also note I was 32 miles from home. When nothing else could be done, I was told I could trade my 2009 for a 2010. So I did, because I needed a vehicle immediately. I lost the lifetime warranty on the 2009 Dodge. By the way, I am also a senior citizen aged 65. When I took the 2010 in for the recall last week, I asked about the plastic discoloration on my truck handles. The truck is a beautiful red, pretty and shiny; but the handles make it look bad. I have not damaged them in any way. I was told thats just how it was and they could do nothing. I want you to know that the quality of this trucks plastic is horrible both inside and out. When I trade again, should I have to, Im sure they will lower the trade-in price because of the handles and plastic; and that is not my fault. I believe you care about what people think, so Ive taken the time to write and inform you of this issue.I have always used this dealership and salesman for years, but Im very disappointed in your product. Too bad, you dont care enough to make sure your dealerships show the same respect to people.
Published: June 12, 2012
Gloria of Jourdanton, TX
Source: consumeraffairs.com

I purchased my 2014 Ram Express 1500 quad cab 2WD exactly 1 year ago today.
I purchased my 2014 Ram Express 1500 quad cab 2WD exactly 1 year ago today. I had bad experience with the HERITAGE DODGE DEALERSHIP, Parkville, MD - MILEONE AUTO GROUP. My truck had a recall due to a software update (compass supposed to be moved from my Uconnect 5 to the D.I.C. screen) - that was 2 radios & 2 attempts to fix the problem, still no compass at all in truck. While truck was in shop, the express lane manager said they would do a tire rotation. Well I marked all tires, all they did was switch the 2 front tires to either side. But as the MANUAL STATES: IN ORDER TO DO A CORRECT TIRE ROTATION IS BACK TO FRONT, FRONT TO BACK - NOT RIGHT TIRE TO LEFT & VICE VERSA.The payload capacity of this 2WD 1500 is claimed to be 1900 lbs.+ in the bed of the truck. Now here is the kicker, I load my 2013 Yamaha Grizzly 700 in the bed & my bed squats down 5 (5 inches) - my Yamaha Grizzly only weighs 686 lbs. with fluids. Currently this $35k truck with only 12k miles & 1-year old KBB is $21k trade-in value. The design of the coil spring, rear springs is great when empty; handles nice & smooth. Add 200 lbs. & go over a speed bump carefully & you will feel the sag/plush/too soft springs bounce you 2-3 times. Add the 686 lbs. & gently go over same speed bump - bump stops, actually hit the axle. Now I have to go & purchase HD coil springs or purchase AIRLIFT ULTIMATE 5000 AIR BAGS SO I CAN NOT ONLY HAUL my 1 quad, but also my 10 x 6.5 open trailer with my wifes sportsman 500 HO Polaris too. For a truck (not really a truck, when you cant haul anything over 200 lbs.) its pretty quick. With the 5.7 Hemi, MPG is 20-23 MPG hwy.
Published: March 2, 2015
Francis of Owings Mills, MD
Source: consumeraffairs.com

I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.0
I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!
Published: February 10, 2019
Dan of Gilberts, IL
Source: consumeraffairs.com

Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues.
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.
Published: December 15, 2019
Gene of Meridian, ID
Source: consumeraffairs.com

We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three di
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.
Published: March 6, 2015
Patricia of Wentzville, MO
Source: consumeraffairs.com

My 1500 is only 1 year old and has 26K miles on it. Recently my brakes bega
My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.
Published: May 8, 2016
Mike of Anna, TX
Source: consumeraffairs.com

Since there are many complaints, heres a positive review: Bought a 2014 Ram
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
Published: July 13, 2016
John of Simpsonville, SC
Source: consumeraffairs.com

I purchased my Ram truck, new in September of 2021. Within a few months of
I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.
Published: February 17, 2022
Trey of Rathdrum, ID
Source: consumeraffairs.com

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