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Ram Automobile Model 2021 Ram ProMaster City
2021 Ram ProMaster City
The 2021 Ram ProMaster City is a compact cargo van designed for commercial use, known for its practicality, maneuverability, and versatility. Here are some general features and characteristics associated with the 2021 Ram ProMaster City:
Compact Size: The ProMaster City is smaller than the full-size ProMaster van, making it suitable for navigating urban environments and tight spaces.
Cargo Capacity: While compact, the ProMaster City is designed to offer a practical cargo area for transporting goods and equipment. It typically includes a flat cargo floor and wide-opening rear doors for easy loading and unloading.
Variants: The ProMaster City is available in various configurations, including a cargo van for hauling goods and a passenger wagon for transporting people.
Engine: The 2021 ProMaster City is typically equipped with a four-cylinder engine, providing a balance of efficiency and sufficient power for its intended use.
Front-Wheel Drive: The ProMaster City usually comes with front-wheel drive, contributing to its maneuverability and ease of handling.
Comfortable Cabin: While the primary focus is on cargo space, the ProMaster City often features a functional and comfortable cabin for the driver, with available technology features such as a touchscreen infotainment system.
Maneuverability: The compact dimensions of the ProMaster City make it easy to maneuver in congested city streets and parking lots, making it a practical choice for urban delivery and service applications.
Fuel Efficiency: With its smaller size and efficient engine, the ProMaster City is often designed to offer reasonable fuel efficiency, reducing operating costs for businesses.
Suspension System: The ProMaster City is equipped with a suspension system designed to provide a balance between ride comfort and stability when carrying cargo.
Payload Capacity: The van is engineered to handle a certain payload capacity, allowing businesses to transport a variety of goods and equipment.
Technology Features: Depending on the trim level and options chosen, the ProMaster City may come with features such as a backup camera, Bluetooth connectivity, and available navigation.
For the most accurate and detailed information on the 2021 Ram ProMaster City, including specific features, options, and any updates that may have occurred since my last knowledge update in January 2022, it is recommended to check with the official Ram Trucks website or contact a Ram dealership. They can provide the latest details on the 2021 ProMaster City models and specifications.
Manufacturer: Ram
MODEL: 2021 Ram ProMaster City
MSRP: $29420.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
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Related Parts Pages:
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Ram Automobile Model 2021 Ram ProMaster City
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and its now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but its stuck in D status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why cant they build it in a timely manner?
2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.
Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.
I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I loved the truck for its looks, comfort, power and performance. I do not work the truck, except to plow my own 500 ft. driveway and to tow a 10 ft. enclosed motorcycle trailer to trade shows about 9 times a year, all under 200 miles each way. Other than that, it is used to commute to my shop, or for enjoyment, hunting etc. All was pretty good with it for the first 18K miles. Then the rear end went, with a bang. It went again about 20K later. The fuel pump, 5 injectors, 4 coils, all spark plug wires, intake manifold gaskets, and the catalytic converter went bad. Two O2 sensors, the headlight dimmer switch, the ignition switch and the body control computer failed. Both upper and lower ball joints on both sides had to be replaced along with the tie rod ends. Both right and left front axle u-joints failed along with the front drive shaft u-joints. The rear drive shaft u-joints failed.... 4 times EACH. The tail light electrical harness failed. The hood latch broke twice. The tailgate latch failed after 150 miles, causing the gate to fall open and dent itself on the trailer we were hauling. The e-brake failed. All four rotors rotted away, and 2 calipers failed. The front axle bearings failed. The bolts holding the left exhaust manifold rotted away, TWICE. The right hand manifold bolts failed once. The left side headlight harness failed. The catalytic converter failed again. The transmission shift control malfunctioned. The muffler rotted out. The tailpipe fell off. The oil pan rusted through. The air conditioning blender doors broke twice..... $1000 each time. The serpentine belt tensioner fell off. The anti-lock brake controller failed. The left side of the pickup box rusted through above the wheel well. The sliding rear window leaked from day one. The headlight switch broke. The body control computer failed a second time. The check engine light came on for a total of at LEAST 40 times, and was checked, reset, fixes made and turned off each time. AND, that was only after I only started counting after the first year. AND, all of this took place in 62,000 miles. The truck cost me $8500 out of pocket for the last year I owned it. After 62K miles, I FINALLY got rid of it. And, I am NOT hard on my truck. I have another vehicle for work. THIS one was for pleasure. It received proper maintenance and service, and still was a POS. NEVER buying Dodge again, and this was the fourth I had........ NEVER again.
Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!
I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???
I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.
The first vehicle was a 2014 Ram 3500 crew cab; had an electrical issue. First time in shop, had only 325 miles. After 4 attempts to fix problem, had to get an attorney. Bought the vehicle in February. Chrysler paid it off July the 7th. Bought a Ram 2500 crew cab on June 28th. In shop on July 9th, with 350 miles; transmission went out. Ill tell you something: All dealerships are the same after; they could care Less!! Bought my first one from Haddad Dodge in Bakersfield and my second one from Hunter Dodge in Lancaster. Both new trucks, neither one made it to 400 miles before they went into the shop. Shouldve kept my Ford Power stroke, was an awesome truck. Ram seems to have dropped its quality control to meet its high demand.
I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.
My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost $800-$1100 to repair. Called Dodge and they will not pay any portion of the repair due to Age of truck. Explained truck looks like new with extremely low mileage (average mileage for a year is 12-15k miles) and would do absolutely nothing!! Done with this company. Will be sure to let people know and will post on social media as well. Poor customer service!!!
Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!
Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!
I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.
I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.
Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window wont roll up, driver visor wont stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as there is nothing more they can do. Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window wont roll up, rack & pinion stripped gears, start button stuck and cant turn vehicle off, paint flaking off roof, alignment way off and wont stay put, drooping drivers side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge wont take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.
My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?
Updated on 01/14/2019: The worst truck ever saga continues. Since picking up my truck after 14,000 in damages, almost 3 months in the shop, my truck still jumps from park into drive while running, and the dashboard lights up and the speedometer needle jumps to 10 mph with the engine off and the key out of the ignition. I am at 29,000 miles and according to my insurance company and two dealers that I’ve spoken with, I am stuck with this truck. Oh, of course the dealers would love to sell me another new truck with no deals or incentives. Way to go Mopar!! Another non-satisfied customer!!!Original Review: I will try to keep this as brief as possible. Bought the truck new in 2017. July of 2018 received recall for auto park. Previously I had no issues. After I took the truck in, nothing but problems with the auto park. Either the truck won’t go into gear or it will jump from park into drive. In October 2018 my wife was sitting in the truck with engine running and in park and it jumped into drive and drove her into a pond. After 700.00 in towing, almost 14,000 in repairs, 2 1/2 months of being in the shop and I just picked up the truck December 27, and the truck still jumps into drive from park! Anyone heard of any lawsuits concerning this issue? We have contacted the NHSB and we encourage you to do the same!!!
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4
The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!
Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.
I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013. After a while my passenger door wouldnt shut right. You would have to slam it which Im totally against. But anyways when I hit 600 miles on my way out to the R.O.W. my check engine light came on and gave me a message saying something I cant remember exactly but see dealer. So I called the dealer in Enid, OK where I had just bought the TRUCK I have always wanted to purchase, the truck of my dreams. So I turned around and went to the Dodge house and I had to get my whole truck resynchronized. No big deal. They said its a new truck, I said ok. This is my first new truck I guess this is normal. I was convinced so then I get back on the road head to work. It yaaa, its fixed, got that out of the way back to new. Almost month goes by at 2,000 miles check engine, see dealer, Im freaking out. I call the dealer. I had to get the software updated again. They said no big deal, this happens all the time. Wont hurt anything. I said somethings wrong with this. This cant be right. So they updated it again. So I hit the road 2,500 miles, it happens again. At this point Im fed up. I talk to ** the sales guy that sold me the truck and I told him whats going on. He said well lets go check it out. Checks it out and he comes back says it just needed updated and youll be good to go. I said ok but somethings not right. The sales guy said this is what happens when you buy a new truck, you have to work out the bugs. I said No, no. The whole truck is not right. He said oh its all good and if you have any more problems just stop by and we will get it fixed for you. I just walked off mad with this truck they put me in. My job moved from Enid, OK to Elk City, OK about three hrs away so I go to Doug Gray of Elk City OK. At 35,000 miles my fuel pump goes out. Wow, wow this is crazy. I have a 96 chevy that still has its original fuel pump. Wow so they fix that well about 34,000. My truck starts down shifting hard. I mean hard. There was a knock on the floor every time I would decell so I stop back by the Dodge house in Elk City OK and they had to relearn the my tranny and they charged me to relearn my tranny. I made a big deal about it but didnt wave it, stopped the hard shift I was surprised yaaaa they took care of it for me. Well a couple of weeks go by it starts the hard down shift again so I call Doug Gray of Elk City and go by there. They relearned my tranny without charge this time. Before I moved to Houston my factory warranty was almost up so I spent $1,500 to extended everything to 109,000 miles for my protection and to save me some money in the long run - nottt. Thats a joke too. I have to pay anyway at 50,000 miles. My truck was due for an oil change. I took it in there, got everything done and the service guys come out and says did you know your front differential is leaking. Its not bad but leaking. You have to get that fixed right now. I said is it under warranty? If it is, fix it. If its not, I cant afford it. But I extended my warranty, front diff seal is part of the drive train. They said yeah but you have to pay 400$, its not under your warranty. I said why. So I had gotten it fixed shortly after that and its doing fine. Now Im at 85,000 miles and I get a message SAYING PREFORM SERVICE SEE DEALER. So I had the money so I get that done for 1,800$ and I ask them what do yall have to do to fix that **? One of the service advisors at Clear Lake Dodge told me that it consist of all my filters from fuel to air to oil and that theres a filter in the def and some other exhaust filter of some sort. I said ok well and let me purchase a oil service contract. He said ok I have this good deal, 3 car wash, 3 oil changes and 3 tire rotations for 180$ so I got it and I told him not to rotate my tires because they were wore down and I was buying new ones the next day!!! So what did ** do everything I told him not to. Like he had lack of attention when he was baby (HE DID NOT TELL ME I COULD ONLY USE THAT CONTRACT THERE or his sister store). Now Im at 88,000 miles I now moved to Houston TX at 88,000 miles. Truck has been running fine until I pulled out of a parking lot and I notice my D.E.F gauge went from half a tank to nothing and it said refill D.E.F speed limited to 5 mph in 190 miles. I was like ok so I pull over and refill my def, hop back in the truck and start to take off and look down and my gauge is not working. Im like whaaat? Whaaat is going on? So I start to the house and Im worried on the way home my gauge started working until I let off the gas and my gauge stopped working again. But it reset itself back to 190 miles till limited. At least it reset itself but gauge still not working. I was going to stop in the middle of Houston and break down so I keep going. I make it home, kill my truck and started my truck again. Gauge came on then went right back off and reset itself from 100 miles to limited to 5 mph back to 190 miles to limited. I took my truck to the shop and they want to charge me cause their pump is defaulty. And this is where I sit right now, trying to get Chrysler to fix my truck. The only reason I bought a new truck is so that way I didnt have a breakdown and keep putting money into something. I think these new trucks are a joke - nice but a joke. Its like they have a button they push when they want you to spend money and invest in their product for more sales.
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.
2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.
Purchased a 2014 Ram 1500 express in September 2014. Within 4,000 miles I observed odd tire wear on rt front tire. According to definitions by Bridgestone and Goodyear the tire wear condition is known as heal/toe wear or feathering. Have noticed that about half the trucks in my area are experiencing same problem. Have had 4 alignments, road force tire balance, and no improvement!Alignment in factory specs have 12,100 miles now, expecting maybe 3,000 more likes before I have to replace tire. Have Ram case worker assigned. No known fix to problem. Alignment does not correct problem. Dodge has now referred me to National Center for Dispute Settlement. Arbitration board will hear my case and attempt to settle in 40 days or less. If I am not satisfied I will lemon law truck through lemon law act. This is my 11th Chrysler vehicle, and the fifth truck. Very, very disappointed with suspension issue. Dodge used to be a good truck, but frankly Fiat is in way over their head having purchased this company. At this point they will give me a new truck through arbitration or lemon law act and make me happy or I will brink a class action suit against them. I know at least five other owners who are dealing with same problem and are more than willing to join action with me. My advice to Ram truck owners, dont let dealers blow you off, be insistent with customer care, and stick to your guns, the law is on your side!!!
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
This truck is one of my favorite vehicles. I had zero problems with it and the Hemi engine is awesome. My only complaint was that it got pretty bad gas mileage, and this during 2007 and 2008 when gas was 4 something a gallon in Texas. Great truck, fair to good interior, low payload capacity, but towed a trailer well. Nice sounding and fast.
New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.
Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and youll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!
Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.
I purchased my Rubicon in March 2014, spent $61 000.00 and was incredibly excited. By November of 2014, I was already having balance issues and a ridiculous speed wobble. Took it in to two different locations in Edmonton and they told me it was fine and nothing was wrong. March 2015, I couldnt drive my jeep any longer. The wobble was so bad I couldnt hold on to the steering wheel and wasnt able to control it.I take it back to Dodge and they told me theyre surprised it hasnt fallen apart. All 4 Fox shocks had to be replaced (only highway driven and 40 000 on) away bar and track bars as well. Then they told me this was REGULAR maintenance. Are you kidding me? It was in the shop for 3 months because they kept ordering the wrong parts. When I got it back they had some reason messed with the steering and the steering wheel was on crooked... Then they told me it wasnt them who did that... They were the last knee to touch my jeep and the steering was fine prior.Now I just took it back today as the abs and traction control lights were on. They told me my brake line was close to breaking so to be careful driving until they could order me one, and that my sensors were gone in my front end. $600 later for labour... I pay and drive away. I make it 1 km down the service road and am driving about 30 km an hour and my abs light starts flashing off and on and my entire jeep locks up and I stop in the middle of the road. This ends my story because I turned around and took it right back, furious!!! They dont know whats wrong with it now and I ended up leaving it there. This Jeep is going to suck all my money dry. Worst decision ever to buy this thing and I barely even drive it!
I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.
1997 Dodge truck paint peeling off in mass - Lousy Dodge/Chrysler paint. Beware spending big bucks on a Dodge Ram or Chrysler product. The paint has peeled off the hood, top of the cab and almost every horizontal surface. It is also creeping down the sides. It is like a time bomb. It started about 4 years ago, like a timer went off. My last Dodge truck for sure. $2,500.00 to repaint. They have to strip it. I have friends with other brands of trucks with more miles and as old. They still have their paint.
2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.
2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant contact from Ram and virtually no contact from Ed Voyles dealership. Id say they dont know whats wrong except I cant get anyone on the phone. Ram seems to be avoiding me so they dont have to give me a loaner and the Ed Voyles rep must be sitting on the toilet all day because he cant seem to pick up the phone. Thank goodness Georgia has strong lemon law, counting up to 30 then they have to buy it back.
On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.
2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told its normal; some do it and some dont. It starts when it warms up after about 1-2 minutes and continues while idling. I have one more garage to check on it, but the dealer it was purchased from says its normal. I find this hard to believe. I am hoping for a solution. I have 4 friends with the same truck, same year and no noise. I feel as though Im not being told the truth.
I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle Ive purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
We purchased this vehicle brand new in 2011. We love the truck and have never had any issues with it except for the paint chipping off and its rusting already at 4 years old. At approximately a year old we noticed a random chip above one of the headlights. You can tell it bubbled up and chipped off. The damage was not from a rock or an accident. We now have 2 different rust spots. One is on the end gate coming out from the dodge emblem and the other is right above the windshield. Like I stated, love the truck but am very disappointed in the quality of the paint!!
The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I noticed when I was waxing it last month, the paint on the drivers door is starting to bubble from internal rust. I wrote and spoke to Dodge. They said they couldnt help me because it was outside the time warranty (5yrs) and referred me to the dealer. The dealer couldnt help me, even though the service manager (Mr. **) agreed it shouldnt be rusting and bubbling. It may be over the time warranty but it only has 58,000 original miles and not a mark on it. No body damage at all. Please warn people that Dodge has not remedied their paint problem from the past and they wont stand behind their product. I am stuck with a $700.00 estimate for a repair that is clearly a factory defect.
We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 years towing RVs all over the United States and Canada. It has been strong, comfortable, durable along with a great towing package and the price was right. My favorite feature is the 2 person dual control on the AC/heater temperature and the dual seat temperature control. But they could do away with oil changes and make tires that do not have to be replaced. Other than that, it has been very trustworthy and never caused us any problem except for routine maintenance.
I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.
The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing package/navigation. It has been in the dealer shop, quite a few times, more than any vehicle I have ever owned, navigation issues, tires worn out in 15,000 miles, can’t even roll down our back passenger windows without having your eardrums broken, the noise is horrendous, they say it fine, don’t roll down window. First time we opened rear window on cab, wouldn’t close, got everything in cab wet, they finally replaced cable after the third time at dealer, and I let “Everyone” in the dealership know of my disdain for my new truck. I have ticking issues now in my engine, they say its fine, its not!!! Then they checked my in cab filter during oil change, and they broke my filter box, I found pieces on floor after the oil change, they didn’t tell me, I went right back in with pieces in my hand, and they said, We will have to pull the whole dash out to fix/ replace it! I still am furious about this, I duct taped it all. Paint is so thin, I have chips in paint all over front, and sides!!! I had a 2009 Dodge Ram, with the 360 cu in in it, had 320,000 miles on it, only repair was a intake gasket and transmission valve replaced... NEW Is Not Better... Paid over $55,000 for a piece of junk, will never own another Dodge Ram again, I am done with bad trucks, bad service... Very frustrated.
Def issue. Pump fail, I spend around 2000 dollar and replaced it. After few days engine light came on again and sensor not communicating with gauge. Now mechanic told me that def tank need to be replaced. All mechanics saying that there is lots of problem with Ram 1500 EcoDiesel trucks but why Dodge is not recalling?
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
2014 Ram Ecodiesel MPG - Went in for software updates. They also changed the catalytic converter and a sensor that were not listed in the computer as a update. Since this I cannot get over 22 mpg to 23 mpg and before I use to get 28 to 31 mpg. Wasnt VW playing with software to increase MPG???
We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!
Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.
A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 1500. This occurred while I was driving. I went to the Clear Lake Dodge to get a replacement plastic cover prior to any electronic damage occurring due to environmental exposure. I purchased an extended Bumber/Bumber warranty program at the time of purchase. This is still valid. I was told this was cosmetic and would not be covered under warranty. The mirror, however, would have been covered. There is nothing wrong with the mirror.I was taken to the parts department and told that the $5-10 plastic cover could not be purchased separately. I was informed that the entire mirror assembly would need to be purchased and installed at a later date. I was told by the service manager that this was a Chrysler policy and there was nothing that could be done. I am a loyal Chrysler customer with my previous vehicle being a Pacifica. I will be in the market for future family vehicle purchases. This experience calls into question any future Chrysler product purchases.
Bought brand new 2018 Dodge Ram Laramie 4x4. In less than 30 days I was back at the dealership with a vibration problem in the rear. Mechanic drove it and said that was normal! About 30 days later went to accelerate to pull out from a stop sign and it was as if I blew a spark plug off. The truck was skipping severely and image of an engine appeared in the dash. Took it in the next day and they fixed it. Now here I am about another 30 days later and the transmission is not downshifting when going to pass someone! The truck sounded like a belt squealing and it started jerking back and forth trying to go into a gear but couldnt! Check engine light on. Pulled over to nearest parking lot and shifted to park. Turned truck off hoping that would reset the truck. Turned the truck back on about 15 minutes later and went to put into drive and it wouldnt move. Went to put it in reverse and it wouldnt move. I called my husband and he suggested to call the dealership and they can send someone to pick me up; seeing as how this is a brand new truck still under factory warranty! I decided to turn truck back off and wait a little while longer. Next time I started the truck it went into gear but the engine light was still illuminated and it was as if the truck didnt hardly want to go. Drove straight to dealership and they so called fixed it. On my way home from leaving dealership the problem started again! But there are no lights in the dash now when the truck cant go into a lower gear! I run a small business myself and dont have time to keep running back to the dealership! I highly recommend do not buy a Dodge truck! Now that Im talking to a few people about my problems with my truck, it seems to be a common issue with Dodge and their transmissions! Someone needs to take legal action on these dealerships that rip folks off by selling them something they know is going to have serious problems! Now Im gonna take a hard hit when I go to trade this thing in on something more dependable! Please people avoid the 2018 Dodge Ram Laramie 4x4 truck by all means!!!
First of all Dodge Ram offer the most sporty truck out there. Its in a class by itself, other trucks look square. I love that theres different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus theyre long lasting, I own an 2003 and its still running and people are still complimenting me on how it looks. Dodge Ram for life!
Vehicle is overpriced, road noise, transmission problems, lots of blind spots, mirrors do not cover area even when backing up, backing up in reverse on a slight incline transmission does not hold steady and wants to jerk. Very poor quality for price you pay.
I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram 4500s. Cummins diesel. Two of the units are 4x4. At 37000 miles we had a total failure of the front U-joint that caused a catastrophic failure and burst a huge hole in the front transfer case that caused the unit to literally come off of the road and broke the transmission housing and pulled all the wiring harness out from under the unit. Needless to say we had to be towed and thank God there was no patient on board. The vehicle had only been placed into 4-wheel drive once since it was new and that was only to test it out to see if it worked. We maintain the vehicles every 7500 miles and that includes greasing the drive train.When we took the vehicle to our local dealer (big mistake #1) the service manager and his incompetent staff gave no less than 5 reasons why this had occurred. After each excuse was refuted they finally said that Dodge was refusing to warrant the vehicle due to maintenance neglect. They said that the front drive shaft had not been greased. There is no mention of the front U-joint grease fitting other than a small 1 inch by 1 inch sticker under the hood on the right cowl. When I asked all the other dealers in the region about the front U-joint they either didnt know that it existed or call in a maintenance free joint. I searched and searched for the grease fitting (which doesnt exist) and finally had a good local mechanic drop the front drive shaft and we found a small pressure hole valve that can be entered with a special device to introduce grease into the joint. The dealer blamed Dodge and Dodge blamed the dealer for not honoring the warranty. Both parties lying at this point. When the local dealer finally had our unit repaired after 3 months in the shop, the total bill was 16000.00 dollars. So the moral of the story is, if you have a 3500, 4500, or 5500 4x4 Ram you better drop your drive shaft NOW and put some grease in the port that no one knows about or you will be faced with a massive bill. It is also worth mentioning that you are supposed to do this at every oil change. The U-joint that the local dealer put in new was put in without grease, as I went straight to a competent mechanic and had the shaft dropped to find out. It took 16 zerks of grease before it filled. So basically they put a dry joint back in and we were headed back down the same road to destruction. The local dealer did absolutely nothing to help and therefore have lost years of routine maintenance work due to their sorry practices. Bad business decision. I know take all of units out of town for work. All Ram 4x4 owners better beware!!
Have had an issue with the gas mileage on my 2013 Ram Longhorn since I got it. Can only get 15 to 16 MPH on the highway with ECO engaged. I have owned a 2007, 2009 (the best one with 19 to 22 MPH) and a 2011. None of the previous trucks ever had MPH that bad. Four trips to dealer and all I get is the ECO is working fine. Have 36,000+ on it now and still no improvement. Numerous electrical problems too. Pretty sure, I will not buy another Ram.
I owned a 98 Dodge Ram right off the showroom floor and before I gave it to my son, it only had two major issues. One was a recall for towing package, they had to weld an extra piece of metal to the trailer hitch. The other issue was, I am assuming the same as most other people that owned that year with the Dashboards that fell apart.I currently own a 2011 Cummins Turbo Diesel, that had the left tie rod recall, took the truck into my local dealership, oh and I bought from a privately owned dealership about 200 miles from where I live. The dealership I took it to for the recall didnt ask any questions or anything about doing the work. I bought this truck in July of this year and have already put over 5K miles on it and shes running like a dream.In my opinion, if you bought your truck for something other than work, then you bought the wrong thing. These are work trucks, built to be USED!!!! If you bought it for the NAV or the Phone or fancy Radio, then maybe you should have looked into buying something else for that price, like a Benz, BMW, Audi or Volvo. Just my opinion. Oh the 98, when I gave it to my son 9 months ago, had over 120K miles on it. The Cummins I traded my Challenger for and only paid 23K for it. Just because these vehicles have all that fancy stuff on them doesnt make them not be a Truck!
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrysler) took the transmission all apart and then told me they cant get the parts to fix it. I called a dealer that told me the parts are readily available. Now the repair shop wont answer my calls. I explained to them I cant be without a truck as Im a building contractor, but to no avail. Off the record, a parts man who told me the parts are available said that because its a warranty work, there is no money in it for them. Well, there wont be any money in it for them when I buy my next new truck either. A Ford!
Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.
I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.
Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!
Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel. After having the fuel sensing unit go out at about 45,000 miles, got it fixed under warranty luckily with 150 dollars deposit. So here I am with 65000 miles, now its the turbo actuator part. Apparently its about 3100 dollars (American) without the warranty. So I am locked to have the dealership do the work, and of course its backordered and I am out of my truck for going on 2 weeks (while renting a mini van to keep myself in business). All I can tell anyone, buy the dealership warranty before driving off the lot. Biggest mistake Ive made ever since selling my 05 Dodge Ram inline 6. As soon as I get the truck back, Im selling to buy another brand. I need a dependable truck.
At the point of sale no copies of bill of sale or installment loan contract was given to me the buyer. Then when I tried to cancel after 3 days of no receipts they made out and deposited my 3 checks for the down payment. I DID not get any paperwork till June and had to call police to get it. Then they would not give my trade back and cancel deal. Then when I got the paperwork it was shrunk photocopies, not the hard copies I signed in. This is a 10-25k fine. So the loan was 30074.00 after paying in 17000 in cash for 4 years I still owe 29500.00. And the truck is worth 12000. This crime was committed on 4/09/13. And no one has ever helped me in this fraud and check writing fraud. So far they ducked every bullet. Im 71 and the payment is 657 monthly on a 15.8 loan. Where do I find relief. I was sick for 5 years. Im a vet that has been held hostage. Help please.
I purchased 2015 Dodge Ram last December with about 30,000, miles on it. Since then it has had FOUR safety recalls and the major recall on the power steering is being ignored. My local auto mechanic told me to see recall number - 16-U-167, but Dodge is stating there is no recall on this repair which just cost me over $2,700. I asked to cover at least half the cost of this repair. Rick ** at Christopher Dodge, agreed that this type of repair should not happen at low millage if at all, but they refused make amends and sent me to Dodge. I see a recall (note below) on the internet, but they should be standing behind their product either way. IF the power steering had gone out while I was driving I could have been killed. This will be my last Dodge. https://repairpal.com/recall/16V167000.Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist. Any advice would be appreciated.
I cant move my steering column away from my knees! I was adjusting it and went to low apparently and now it will not come up! Additionally, the cruise control only works half the time and now Ive read that there is a recall on the Dodge Ram Hemi 2014-2016 for the airbags in this steering wheel. I seriously feel unsafe in this vehicle. Traded in a 2014 Chevy Silverado because we wanted a lower monthly payment and ended up only getting a $55 per month break and all these problems. I knew better than to get a Dodge. For as expensive as this vehicle is, its not worth more than my life.
This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.
In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.
In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.
I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.
Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge air cooler freezes up on these trucks. Chryslers solution is to put a tarp over your grill when the weather temperature is at a sustained 30 or lower temperature. Thats not an acceptable solution to the problem. Chrysler has no solution to the problem, instead they give you a tarp to put on the grill. Good luck trying to put that on in 30 weather. Do not accept the so-called solution to this problem. Contact a lemon law attorney as they do these cases on a contingency basis. It shouldnt cost you nothing to hire an attorney. I expect the class action suit against the Chrysler idiots.
I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...
Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
At 168,000 miles the bolts connecting the flexplate to the crankshaft stripped out. This ruined the crankshaft and flexplate and we are facing over $5,000 in repairs. We bought this truck (DODGE RAM 2005 3500 4X4 DIESEL DUALLY) because of the incredible reputation of the Cummins diesel and we are extremely disappointed and surprised this has happened. It was to be our lifetime truck.
I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).
I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck had 37,000 miles. A strong selling point was the 100,000 mile bumper to bumper warranty. At 40,000 miles, and three days after the first $700 payment the motor blew all the oil out locked up. The dealership would not even have it towed. It has sat on their back lot for two weeks and they cant even tell me whats wrong with it. I contacted Chrysler and was assigned a case manager and still nothing has been done and Im out $47,000 and on foot. Never ever again will I own a Chrysler product.
1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.
2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all wear out faster than theyre supposed to, computers been flashed at least 12 times, transmission went into limp mode at 155000.1 exacexac because the computer went out of the transmission. The dealership wrecked my truck into the garage door and I am still fighting with them. Im trying to get that paid for after they depreciated the value of my truck that they just wanted to put body filler in it and paint it. I had to pay my insurance company to fix it, and Laporte Chrysler in Indiana is refusing to give up their insurance information. Ongoing situation of nothing but problems and the runaround and lied to and cheated. Ongoing situation of nothing but problems and has been the biggest nightmare I have ever encountered dealing with the dealership and Chrysler in general.So disappointed, has been the biggest nightmare I have ever encountered dealing with the dealership. I would love to find a lawyer that I could sue Chrysler for all the problem that I have. I had to pay my insurance company a 1200 dollar deductible and lost out on $14,000 and work because my commercial vehicle had to be repaired and I couldnt use it to work. I thought I was buying a new truck so I wouldnt be stranded on the side of the road but this truck has done nothing but left me on the side of the road.
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!
2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
While driving my 3 week old 2015 Ram 1500 the truck computer shifted from drive to park while I was traveling at 40 mph. This sudden shift caused the vehicle to leave the roadway and has scared me enough to never drive the truck again.
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
My boyfriend bought a 2011 Dodge Ram 2500. It was 69000 paid off same day. Well after a couple months of driving it, the steering was messing up. Then we received a letter saying there was a recall on left tie rod. Well we ended up taking it in to get fixed and have had them pretty much refuse us saying we need to take it to where we got it from, but I thought any Dodge dealership could help us. And before we found out about the recall we had spent 9 thousand to get it fixed and I dont think they did anything to fix it. We also spent 6 thousand on a service contract that doesnt really help us get anything fixes with truck. I just am so frustrated that we have a nice messed up truck and its just been sitting in our front yard for the last two years. Does anyone know what we should do since I have no idea? Im young and learning and really could use some direction in this problem. Thanks everyone. Have a nice day!!

