Ram Automobile Model 2020 Ram ProMaster
Ram Automobile Model 2020 Ram ProMaster

Ram Automobile Model 2020 Ram ProMaster

2020 Ram ProMaster

The 2020 Ram ProMaster is a full-size cargo van designed for commercial use, and it comes with various features to cater to the needs of businesses and professionals. Here are some common features found in the 2020 Ram ProMaster:

Engine and Transmission:

3.6L Pentastar V6 engine

6-speed automatic transmission

Front-Wheel Drive:

The ProMaster utilizes front-wheel drive, which is unique among full-size cargo vans and contributes to a lower load floor.

Cargo Space:

The ProMaster is known for its expansive cargo space, with various roof heights and wheelbase options available.

Payload Capacity:

The van is designed to handle significant payload, making it suitable for transporting goods and equipment.

Sliding Side Door:

The ProMaster typically features a sliding side door for easy access to the cargo area.

Rear Doors:

Depending on the configuration, rear doors can swing open up to 260 degrees for convenient loading and unloading.

Upfitting Options:

The ProMaster is designed for upfitting, allowing businesses to customize the van to suit specific work needs. This includes options for shelving, racks, partitions, and more.

Technology and Connectivity:

The ProMaster may come with features such as a Uconnect infotainment system with a touchscreen display, Bluetooth connectivity, and available navigation.

Driver Assistance and Safety Features:

Depending on the trim level and options chosen, safety features may include a rearview camera, parking sensors, and stability control.

Comfort and Convenience:

Features like air conditioning, power windows, power door locks, and a tilt/telescoping steering wheel contribute to driver comfort and convenience.

Various Configurations:

The ProMaster is available in different configurations, including cargo van, window van, chassis cab, and cutaway.

Fuel Efficiency:

The ProMaster is designed to be fuel-efficient for its class, helping businesses manage operating costs.

It's important to note that the specific features and available options can vary depending on the trim level and the specific configuration chosen. Businesses often have the option to customize their ProMaster to meet their specific needs, making it a versatile choice for commercial use. For the most accurate and up-to-date information, it's recommended to check with the manufacturer or a dealership.

Manufacturer: Ram

MODEL: 2020 Ram ProMaster

MSRP: $36090.00 USD


Related Error Code Pages:
Ram Automobile Error Codes,

Related Troubleshooting Pages:
Ram Automobile Troubleshooting,

Related Repair Pages:
Ram Automobile Repairs,

Related Parts Pages:
Ram Automobile Parts,


Ram Automobile Model 2020 Ram ProMaster


Product Reviews:

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson
After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.
Published: November 17, 2016
William of Upatoi, GA
Source: consumeraffairs.com

My truck I bought brand new and less than two years was in for warranty wor
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Published: December 12, 2019
Alfred of Brentwood, NY
Source: consumeraffairs.com

We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now,
We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.
Published: March 8, 2012
Barbara of Smithburg, WV
Source: consumeraffairs.com

My husband and I co-signed a new vehicle loan for our son, Shawn **. He pur
My husband and I co-signed a new vehicle loan for our son, Shawn **. He purchased a 2014 Dodge Dart from Towbin Dodge in Henderson, Nevada. He 2/15/2014, the car has been pretty good, however the air conditioner went out on it in May 2014. He had purchased every optional package of protection for this car that was available taking it from $24,855.00 to final cost of $30,424.38 not including the interest that will be paid by the time the loan is final and paid off. However after the kids fought with Dodge here in Kingman, AZ and got nowhere, I called Towbin Dodge and explained what was going with the car and that our local dealer doesnt want to mess with it, would rather just shovel crap at the kids. So they took the car and dropped it off at Towbin Dodge... Today Towbin called Shawn and advised that his car was going to cost $700.00 to fix the air conditioner.They advised him the air condenser unit was bad, as well that it was due to a rock? I find this ridiculous, the condenser unit is located in a very well lets say hard to hit with a rock if you were aiming. The car was only 3 - 3 1/2 months old. If a rock really did fly up from underneath, find its way around the radiator through the spinning fan blades, back around the water pump and back upward flying into the condenser... I would have thought something else would have been damaged along the way.Relative to this subject, if a rock from a road can so easily make its way past the lower protection plates, and above stated scenario wouldnt this be a problem for all Dodge Darts? I dont believe that this is this case. I believe the dealerships are not wanting to take care of this matter. They treat the kids just like kids and shoveled crap at them today. I was unable to attend due to work. I just dont buy it! Please help me or point me in a direction to get this taken care of without the flimsy reason that they gave and giving no other options but give us money. Optional Packages purchased with car: Oil Changes, Lifetime VSC, Polysteel, Red Alert, Ultimate. Thank you for your time, I sincerely hope you can head me in the right direction.
Published: July 29, 2014
Krystal of Golden Valley, AZ
Source: consumeraffairs.com

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smoo
I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.
Published: June 7, 2018
Marie of Philadelphia, PA
Source: consumeraffairs.com

2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light woul
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
Published: May 27, 2013
Austin of Bayville, NY
Source: consumeraffairs.com

Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater
Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater vent falls on and over gas pedal when driving. Went to dealer in Billings 3 times to fix - within a year. Finally got in auto accident due to vent on gas pedal. Dodge dealer says not their issue. Will not pay for damages. Took in for manufacture evaluation, they removed the heater vent. Horrible, Horrible, Horrible.
Published: September 14, 2017
loire of Billings, MT
Source: consumeraffairs.com

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicl
2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.
Published: December 30, 2011
Gary of Arnold, MO
Source: consumeraffairs.com

Very dissatisfied with the truck, The commercials gets you brainwashed beli
Very dissatisfied with the truck, The commercials gets you brainwashed believing. From day 3 the truck started giving transmission troubles, then it lost power, then it just stopped running altogether. Took it back to dealer, After 2 weeks, they ended up giving me another one. New!! Im still not a happy camper. Wish I went some place else.
Published: December 9, 2019
Ken of Sanford, NC
Source: consumeraffairs.com

I love my truck, I have the Megacab Longhorn edition and it is extremely co
I love my truck, I have the Megacab Longhorn edition and it is extremely comfortable and beautiful. The Cummins is the best engine for work and has not given me any problems. An excellent truck for work and family.
Published: December 8, 2019
Victor of El Paso, TX
Source: consumeraffairs.com

The truck is great but we cant seem to solve the problem of the radio. We w
The truck is great but we cant seem to solve the problem of the radio. We were without the truck for three days. The radio problem was supposedly fixed by giving us a new radio. 50 miles later we are experiencing the exact same problem! HELP!
Published: September 21, 2014
Stanley of Manorville, NY
Source: consumeraffairs.com

1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but hav
1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but have replaced low pressure fuel pump due to factory issue. Steering is a little loose due movement of steering box so installed a stabilizing bar and much better but it is another factory issue.
Published: December 10, 2019
Bryan of Boise, ID
Source: consumeraffairs.com

Took my 2012 ram 3500 Dually in for service.. Repair front hubs, bearings,
Took my 2012 ram 3500 Dually in for service.. Repair front hubs, bearings, front steering stabilizer, and 4-wheel drive transfer case, alignment... Also to fix the warning lights that keep coming on (Service 4-wheel drive, ABS light and brake light).. Ok so got all this done at Arrigo Dodge in West Palm Beach.. They had the truck for 12 days... Got it back and transfer case making a binding noise, lights are still on, and front end now pulls to the right... Take it back to them and they have it another week.. Pick it up and the lights come on again.. Ok so now I tell the service guy I need to drive to Colorado 1800 miles. Is the truck safe? He said Yes dont worry about the warning lights. Just have it looked at when you get there. If they stay on... Well Im not a mechanic so I drive it there not realizing that the ABS brakes dont work when those lights are on.. And Im pulling a 24-ft trailer... So I get to Florida take it to the Dodge dealer to get it checked out. The dealer checked out the truck... Come to find out the alignment was done wrong which wore the 2 front tires to the core and they put the wrong chain in the transfer case and used the wrong sealant in the transfer case.. The Dodge dealer in FL was contacted by the Dodge dealer in Colorado and this was brought to their attention. And the spec sheets and repair diagnostic was given to the dealer who incorrectly did the work the first time (Arrigo Dodge WPB). The Colorado Dodge dealer said that the dealer who fixed the truck originally should pay for the repairs.. I contacted them several times even speaking to the owner of the Dodge dealer, getting nowhere.. Now Im out 1500 dollars and that is not right.. Let alone I put my family in danger since the Colorado Dodge dealer said there could have been a bad accident due to the repairs.. I think that the original dealer should be liable for the repairs cost... Thats why we take our truck to the dealership to get worked on by certified mechanic.. To be safe and right... Again Im not a mechanic... Thank God nobody got serious hurt on the road... That would be a law suit waiting to happen...
Published: December 15, 2014
john of Royal Palm Beach, FL
Source: consumeraffairs.com

I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, e
I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, except for the dash breaking up in it which was common for older models, but I just bought a dash cap repair cover and everything now is perfect. I dont know about the newer models, but the older are tried, tested and proven.
Published: August 24, 2013
Jackson of Ravenna, TX
Source: consumeraffairs.com

I took my truck that is a little over a year old in to have the DEF system
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
Published: May 18, 2019
James of Cedar Rapids, IA
Source: consumeraffairs.com

While driving my 2009 Dodge Ram 1500 truck, the ignition shuts down. The tr
While driving my 2009 Dodge Ram 1500 truck, the ignition shuts down. The truck stalls out and I lose power steering and control. This has happened on several occasions and many times nearly caused an accident. I have spoke with Dodge about this dangerous situation more than once and have taken my vehicle into the local Dodge dealer for repairs. Some of the repairs were performed on a recall status, however this stalling problem has not been addressed and does not show up on the computer; therefore it doesnt exists!! My truck stalled five times yesterday and had to struggle to steer it off the road to prevent a rear-end collision. My wife was with me twice and refuses to ride in this vehicle any longer. I called Dodge yesterday and was on hold for 35 minutes. I finally called a representative not associated with any recalls and expressed my dissatisfaction concerning this matter. I was told there would be a 24 hour time period before a supervisor returned my call. I have not heard as yet. I clearly do not know what to do. I need this vehicle for my work and it has been modified to tow vehicles. I just cant climb in another vehicle and perform my duties. Dodge does not want to admit there is a problem because then it would have to be added to their long list of recalls. I wonder if it will show up on their computers when there is a fatality. Apparently, they have scheduled another appointment at a different dealer to check the truck again. I will have to take time off work and only hope I arrive there safely.
Published: December 10, 2015
Michael of Brooksville, FL
Source: consumeraffairs.com

The truck will not properly shift to 6th gear. Upon a visit to dealer, I wa
The truck will not properly shift to 6th gear. Upon a visit to dealer, I was told it was ok, but there was no change in its performance. Then a second trip was made to the dealer who again said that there was no problem. I then found a different dealer and was again told transmission was ok. It was not, so I returned to first dealer and had transmission mechanic take ride with me. He saw problem but did not know how to repair it. He told me he would contact Detroit. That was March 06, 2015. I feel as if Im being blown off. The problem is real and must be addressed in an honest way.
Published: March 17, 2015
darwin of Hillsboro, OH
Source: consumeraffairs.com

Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere of
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
Published: October 12, 2018
David of Manistique, MI
Source: consumeraffairs.com

I have told others about the key sticks in the switch. Also I had the truck
I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.
Published: July 8, 2013
William of Parsonsburg, MD
Source: consumeraffairs.com

Brand new (
Brand new (
Published: December 5, 2014
Jon of Phoenix, AZ
Source: consumeraffairs.com

My 2009 Ram has lit like a Christmas tree so many times I lost count. Repla
My 2009 Ram has lit like a Christmas tree so many times I lost count. Replaced many modules over the years and Im 100% confident that not one was defective. Drive in with the warning lights on and everything working after a dealership mechanic evaluation, then something mysteriously (without explanation) stopped working (like the 4wd for instance) and was told a module needed replaced. These trucks are electrically unsound and have faulty instrument panels that Dodge wont repair. Terrible engineering and dealer mechanic work. Plus a company and subsequent dealerships that cant and wont address the problem except waste your time with a bad warranty. I absolutely stand by these comments and have all my records/correspondence with the Dodge and the dealership.
Published: March 20, 2015
Walter of Sterling, MA
Source: consumeraffairs.com

We purchased the Allstate platinum plan with our 2015 Ram 3500. We have a l
We purchased the Allstate platinum plan with our 2015 Ram 3500. We have a leak in the rear passenger area. It has soaked our headliner and speaker area. When we took it in to dealer we were told that it was not covered for leaks??? We are outraged because its obvious it is caused by some manufacturing defect because there has been no damage to our truck and only a year old. We feel they just get these expensive warranties sold to buyers but never cover things that are wrong! Frankly I am sick of being taken for a ride.
Published: March 10, 2017
Denise of Livingston, TX
Source: consumeraffairs.com

This has been a nightmare of gargantuan proportions. I purchased a vehicle,
This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They dont return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isnt applicable now. They have offered to trade vehicles for weeks, but havent agreed to a meeting time to arrange for it. I have been paying insurance and payments for a vehicle I dont have and they havent offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I dont want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.
Published: March 12, 2020
Randy of Mapleton, UT
Source: consumeraffairs.com

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK
Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.
Published: December 8, 2019
Michael of Colorado Springs, CO
Source: consumeraffairs.com

The track bar broke on my truck and I had lost steering. I managed to cross
The track bar broke on my truck and I had lost steering. I managed to cross over two lanes of traffic to the emergency lane and crawl home at 25 miles per hour. When I called Dodge, the woman at the recall center said that they went by VIN numbers only and that my VIN number was not on the recall list. Therefore it could not have been the track bar that failed. As she continued, she said that they knew only 1500 trucks had the wrong smaller truck part and because my VIN was not on the list. It could not have been the track bar. I asked where do I go to get it fixed and submit proof of the track bar being the wrong size and she said its up to me to get it fixed and its not Dodges fault if the wrong size was installed. But they would appreciate me being a Dodge customer. I HATE DODGE! Every Dodge we ever had, the drivers door come off the hinges or they break leaving us to weld the door shut, suspensions go, engines go. Grrrrr, frustrating.
Published: July 27, 2014
julia of New Market, TN
Source: consumeraffairs.com

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
Published: June 29, 2015
DAVE of Crystal Falls , MI
Source: consumeraffairs.com

My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issu
My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.
Published: April 1, 2017
Brian of Val Therese, ON
Source: consumeraffairs.com

I read all the posts on Ram trucks and lack of service and information. I o
I read all the posts on Ram trucks and lack of service and information. I ordered a new chassis truck, told delivery would be 2/28/14. To cut a very long boring story short, Ram dont know where the truck is. The phone # and live chat cant or wont answer any questions like where is my truck?! Then the Ram rep called the rail yard where the truck is and was told they were not releasing the truck!! WHY? Nobody knows. I asked for a list of dealers that had a similar equipped truck and was told to go to my dealer they should have one!!! They dont. Thats why we ordered one. I give up. I told the dealer to get me a delivery date, have not heard anything. RAM yep.
Published: March 12, 2014
Martin of Jonesboro, AR
Source: consumeraffairs.com

2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and profess
2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and professionally), replaced it in 2012 due to the alarmingly random wandering. The truck would never steer in a straight line and a turning involved a hard clunk ending in a wild direction change. $1200, couple of years and a few thousand kilometers later its the getting to be the same.
Published: August 9, 2015
TW of Surrey, BC
Source: consumeraffairs.com

On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been drivin
On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.
Published: May 11, 2015
jason of Baltimore , OH
Source: consumeraffairs.com

Love Dodge Ram. Love the color and the height. Really Tall. Bigger than mos
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
Published: June 19, 2018
Shan of Kent, WA
Source: consumeraffairs.com

Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without
Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without an update. Why would the original data be removed when the truck changes owners?
Published: December 9, 2014
bill of Leavenworth, KS
Source: consumeraffairs.com

The issues with Ram trucks that people are having must be just from these p
The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.
Published: January 7, 2017
Jay of Pitt Meadows, BC
Source: consumeraffairs.com

Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a che
Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.
Published: February 10, 2016
Bojan of Kitchener, ON
Source: consumeraffairs.com

I have had problem with this vehicle ever since Ive owned it! It has 52,000
I have had problem with this vehicle ever since Ive owned it! It has 52,000 original miles on. The engine oil pan is rotted, heat shields rotted and rubbing on the flywheel, electrical system replaced, rotted body no matter how many times it was repaired! Dodge/C has done nothing to help me But take my money. Purchased extended warranty, nothing covered - fed up! Stopped warranty, after multiple items were being denied, never was treated this way. Now starter 426.00 to replace, 965.00 for engine oil pan replacement, rotted heat shields on motor, trans heat shield rubbing. Dodge refuses to do anything but charge me up the you know what. I bought 4 vehicles from them and they never did one warranty or recall. Totally refused, waited almost 1 year on my jeep recall. Why dont you guys honor your vehicles? Im a disabled emergency worker who you keep taking advantage of!! Fix it!!
Published: October 19, 2015
T. of Landing, NJ
Source: consumeraffairs.com

Absolutely love my 2015 Ram1500. Diesel engine has great performance and ec
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
Published: February 28, 2015
Larry of Cloverdale , CA
Source: consumeraffairs.com

Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 mile
Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 miles. (hasnt even had its 1st oil change) When washing the truck I noticed paint flaking and rust appearing on lower body. I immediately took it to the dealership and they refuse to repair it until it becomes a HOLE?? I will never purchase a Chrysler product again. I will be looking at the 2015 F150 with the aluminum body. Very disappointed.
Published: April 22, 2015
Michael of Deltona, FL
Source: consumeraffairs.com

Steering box wore out before 50k miles.. Wasnt sure what the problem was..
Steering box wore out before 50k miles.. Wasnt sure what the problem was.. but when the truck drifted continuously and had to severely correct steering constantly while driving, I figured it was alignment. At 52k I was at the dealership asking for an alignment to be done. They told me an alignment wouldnt help because my steering box is wore out. Wanted me to pay them 2800 dollars to put in new steering box and update the linkage to the heavier duty components. I was told Chrysler knows about these problems but wont fix them. Consumers have to flip the bill. I have a 2008 megacab hemi 4x4 I purchased brand new. Never has it been off roading and only towed short distances with it a few times.
Published: June 3, 2014
darryl of Avondale, AZ
Source: consumeraffairs.com

On my 5th dodge vehicle. Never had any problems with any of them. I have a
On my 5th dodge vehicle. Never had any problems with any of them. I have a 2014 dodge ram crew 4 by 4 big horn hemi now just hit 10k miles. Good mpg for a big motor. Can even feel the 4000 pound being pulled by it. Great in the snow. Great truck and I still can do the regular maintenance myself.
Published: August 8, 2014
peter of Maplewood, MN
Source: consumeraffairs.com

I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in
I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in third gear. Went back to dealer for service, no codes and they say can not duplicate problem. Next had problem with it not starting, turn key and just like the battery was dead. After 7-9 times it finally starts. While driving down interstate truck went into neutral by itself, went back to the dealer BOB ALLAN MOTOR MALL, can not duplicate problem. Now the trucks lights go out while driving complete danger to me and whoever I meet on the road. Again same deal, can not duplicate. Contacted Ram customer service. They offered me a trade in assistance program which basically is a slap in the face as anyone who has ever purchased a new truck or car knows inside of two months you are upside down when trying to trade back to the dealer. These people have taught me one thing for sure. Do not buy RAM TRUCKS. THEY WILL NOT STAND BEHIND THEM ONCE THEY GET YOUR MONEY. THEY COULD NOT CARE LESS.
Published: December 30, 2015
william of Loretto, KY
Source: consumeraffairs.com

I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for m
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
Published: February 2, 2017
David of Molalla, OR
Source: consumeraffairs.com

I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 mil
I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 miles on it. At 35 mph, I can hear a whistling noise when I let up on the gas (not changing the speed). I can tap the gas pedal and make it sound like a person whistling and I can change the tone also. It has been at the shop for 3 weeks and they came back and said it’s road noise. When I dropped it off, I let a tech go with me on a ride - he could hear it and he did. He said it should not make the noise. Now I have a new truck I cant drive due to the noise it makes
Published: March 7, 2013
Brian of Arlington, TX
Source: consumeraffairs.com

We bought a Ram truck, it is the nicest vehicle we have ever owned. My husb
We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but thats a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I dont like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.
Published: June 21, 2018
Mary of Amarillo, TX
Source: consumeraffairs.com

We have 2 such pickups at this household and have exact same complaints. We
We have 2 such pickups at this household and have exact same complaints. We paid over $1100.00 for a GPS/Uconnect system in these vehicles both of which are almost totally worthless. Both of these vehicles are equipped to tow Trailers and both are used to tow Rv Travel Trailers. This crappy GPS sends you on wild goose chases, back roads etc. Its not designed to be used in a tow vehicle at all but there it is and no one wants to step up to the plate and make even a small effort to fix the situation. The dealer says its a product installed at the factory which is not made by Chrysler. I say Chrysler installed it. Its their responsibility to stand behind it and make it work as its advertised to do.I recently went to Canada and it actually showed me driving through fields where no roads exist and the Rt 1 highway I was on has been there over 7 years. Driving south through Maine on Interstate 95, my destination was KOA Campground in Freeport. It told me to exit 95 43 miles before the campground which I done towing a 30-foot trailer. It then proceeded to take me on 5 different country 2 lane roads only to cross 95 two exits below where it told me to exit.Next issue, WiFi. A monthly fee of 34.99 is supposed to give WiFi service up to 150 feet from vehicle. Well that 150 feet is more truthfully 20 feet MAX and the service is so slow. The accessory timer built in the RAM (15 to 20) Minutes shuts power off before you can get connected to a website. This family actually likes both of these vehicles but the High Dollar accessories suck. We will not be buying another RAM Product Simply because of service from Chrysler sucks. The Dealer has tried a lot of things to help but I see it as their hands are tied from no support as Paul Harvey said, PAGE 2.
Published: November 5, 2015
Weldon of Red Hill, Other
Source: consumeraffairs.com

I just wanted to say I am disappointed with the rear coil spring suspension
I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.
Published: June 18, 2012
Larry of Gladewater, tx
Source: consumeraffairs.com

Dodge RAM has had a long-term, well-known problem where sometimes when the
Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?
Published: September 25, 2014
David of Lindale, TX
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

First I bought a brand new 2013 ram crew cab express. Problems with radio g
First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.
Published: April 15, 2014
eric of Chelmsford, MA
Source: consumeraffairs.com

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this
We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!
Published: February 19, 2015
Cynthia of Boone, NC
Source: consumeraffairs.com

A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 150
A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 1500. This occurred while I was driving. I went to the Clear Lake Dodge to get a replacement plastic cover prior to any electronic damage occurring due to environmental exposure. I purchased an extended Bumber/Bumber warranty program at the time of purchase. This is still valid. I was told this was cosmetic and would not be covered under warranty. The mirror, however, would have been covered. There is nothing wrong with the mirror.I was taken to the parts department and told that the $5-10 plastic cover could not be purchased separately. I was informed that the entire mirror assembly would need to be purchased and installed at a later date. I was told by the service manager that this was a Chrysler policy and there was nothing that could be done. I am a loyal Chrysler customer with my previous vehicle being a Pacifica. I will be in the market for future family vehicle purchases. This experience calls into question any future Chrysler product purchases.
Published: August 28, 2011
Leslie of Friendswood, TX
Source: consumeraffairs.com

2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
Published: September 20, 2018
Mel of Parshall, ND
Source: consumeraffairs.com

I own a 2014 Ram 1500 Sport. About a month ago while driving down the road
I own a 2014 Ram 1500 Sport. About a month ago while driving down the road the windshield wipers went on on a clear day. When I went to turn them off I realized they were NOT ON!!! About five seconds after that the Service Airbag Soon light came on. Before I could find a place to pull over the driver side air bag deployed. Truck has been with the dealer the entire time, engineer has given go ahead to fix the issue and the truck is still not fixed. NO ONE from Chrysler/Dodge has returned my calls (four so far), dealer says they can only put the shop foreman on my truck but he needs to supervise others so cant commit a full eight hours a day to my truck. Will say they have given me a rental truck to use but I want this resolved.I am particularly frustrated that no one has the decency at Chrysler to return my call. I do not want this truck back. Am going to chase them for a new 2015 Ram 1500. Have contacted a lawyer, the CT Dept. Of Consumer Protection and if this is not resolved to my satisfaction soon I will contact my local news media and inform them of what happened.
Published: July 10, 2015
Salvatore of Suffield, CT
Source: consumeraffairs.com

I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front t
I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.
Published: December 16, 2015
Kenneth of Vancouver, WA
Source: consumeraffairs.com

The new Ram truck is awesome. We love the truck so far. We dont drive that
The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.
Published: December 5, 2019
Michelle of Peoria, AZ
Source: consumeraffairs.com

We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house fo
We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house for 24 hrs. It was a cold motor, burned the cab, totaled out by the insurance. We were very fortunate that our house didnt catch fire. It only had 93,000 miles on it. We took real good care of it. I feel that Dodge needs to start recalling on these trucks for their fuse boxes shorting out.
Published: December 11, 2015
Marshell of Dunedin, FL
Source: consumeraffairs.com

My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the
My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the 03 lost oil pressure so I had a friend that is a mechanic trained by a Chevrolet dealer assist me in repairing my truck. We pulled the engine and took it apart to find that the oil pan was painted on the inside from the factory and the paint began to peel away plugging up the oil pickup causing the loss in oil pressure.I have built many older cars and have never had a oil pan that was painted on the inside. I am worried now that our 05 ram will have the same issue. I cannot, for the life of me, figure out why anyone would paint or use some type of coating on the inside of a oil pan. We have gone to great lengths to take very good care of our trucks and this truck has just under 90,000 miles on it.The good thing out of all of this is that I use Mobil 1 synthetic motor oil along with Z-MAX and after inspection of the engine, it seems that the engine is fine. I personally took a wire wheel and got all of the paint out of the oil pan along with a new oil pump and pickup other new parts and am putting the engine back in soon.I dont know how one might get compensated for this but it would be nice! The big question is how many people have had this issue and took there truck to be repaired just to be told that it was something else and paid a lot of money. Is their any way to find out about this issue and what if any that Dodge might do to fix this? How many other makes have coated oil pans?
Published: November 2, 2010
Anthony of El Cajon, CA
Source: consumeraffairs.com

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truc
I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).
Published: July 26, 2017
Robert of Ponte Vedra Bch, FL
Source: consumeraffairs.com

Dodge is now my favorite over all the rest. It always started and ran good
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
Published: June 18, 2018
Ann of Houston, TX
Source: consumeraffairs.com

2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According
2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.
Published: January 27, 2017
Ryan of Rathdrum, ID
Source: consumeraffairs.com

I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT f
I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.
Published: August 12, 2019
Robert of Holly, MI
Source: consumeraffairs.com

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Published: March 20, 2017
Mike of Saint Helen, MI
Source: consumeraffairs.com

I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 mil
I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.
Published: July 16, 2017
Mark of Mcveytown, PA
Source: consumeraffairs.com

Hate this truck! This truck is an insult to real trucks. It cant tow anythi
Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!
Published: December 9, 2016
Alfred of Vinita, Oklahoma
Source: consumeraffairs.com

My truck has had issues with shifting since the day I bought it. The salesm
My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.
Published: October 4, 2016
Portia of Naples, FL
Source: consumeraffairs.com

Bought a Dodge Ram 1500 new on 3/3/2008. It came with lifetime power train
Bought a Dodge Ram 1500 new on 3/3/2008. It came with lifetime power train warranty. Today, the trucks engine broke down and Chrysler is nullifying the warranty. Their reasoning is that there was an inspection due at the five-year point and it was not done. My problem is that the first time I heard of this inspection was today.
Published: June 19, 2014
Mike of O'Fallon, IL
Source: consumeraffairs.com

2004 Dodge Ram has been a good truck. Having some troubles now that it is o
2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.
Published: June 13, 2018
Tara of Wilkesboro, NC
Source: consumeraffairs.com

My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with
My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.
Published: August 30, 2017
George of Fallbrook, CA
Source: consumeraffairs.com

I bought the truck in May of last year with only 18000 miles on it. I chang
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
Published: July 4, 2014
Steven of Buena Park, CA
Source: consumeraffairs.com

The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
Published: August 10, 2016
Kathern of Clinton, OK
Source: consumeraffairs.com

To Tami from Naples, Ive had the exact same experience with my Dodge Dually
To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.
Published: September 27, 2016
Brian of North Fort Myers, FL
Source: consumeraffairs.com

All the bolts on my clutch fan fell out of my less than year old truck whil
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
Published: August 12, 2015
Cody of Airdrie, AB
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Trans
Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Transmission in April 2019 - one of the first deliveries of said truck. In August 2019 (approx 16k miles) Left Front Speed Sensor was replaced as it was throwing error messages - FCW system unavailable, service immediately; 4wd Temporarily unavailable, service immediately; Electronic Stabilization Control unavailable, service required; Trailer brake system service required; ABS service required.2 weeks later, same error messages, and ABS module was replaced. 2 weeks later, same error messages, dealership cleared codes and could not replicate. Went on 1600+ mile road trip. Returned home, 13 days after last visit to dealership, same error messages. As of today, dealership says cannot replicate - currently truck is on day 7 at dealership for 4th visit. Chrysler says maybe software update needed. ANYONE out there with challenges on 2019 RAM HDs? IMO, this is unacceptable. I just want it fixed.
Published: October 28, 2019
kirsten of Prescott Valley, AZ
Source: consumeraffairs.com

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
Published: August 20, 2013
Susan of Conyers, GA
Source: consumeraffairs.com

Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also
Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.
Published: August 24, 2019
David of Cache, OK
Source: consumeraffairs.com

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cru
Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.
Published: October 25, 2015
Adrian of Brooks, AB
Source: consumeraffairs.com

On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island
On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.
Published: September 30, 2014
David of Marion, SC
Source: consumeraffairs.com

The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but oth
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
Published: June 12, 2018
Chrlsea of Houston, TX
Source: consumeraffairs.com

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This d
I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.
Published: January 14, 2015
Todd of Scottsdale, AZ
Source: consumeraffairs.com

I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck i
I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck is really a luxurious, roomy, and very comfortable ride all-around. In fact, this is my second RAM as I traded a 2012 Dodge RAM 1500 Big Horn. Today marks one month of ownership and I have only put 225 miles on the truck since taking delivery.Upon getting my new RAM home I started to notice several issues with both exterior and interior finishes that are result of sloppy handling of materials during manufacturing. In addition, my exhaust system was loose and the right rear tailpipe was loose enough to fall off. I notified my dealer and took it in for review of all issues noted. The dealer will be replacing a dash bezel and the leather covered console armrest to remove damaged materials. Then my dealer reviewed the bubble-like fish eye in the paint on the hood. What was so shocking he walked around the truck and pointed out numerous defects in the finish of the paint that I had not found on my own. The more he looked, the more defects he found. It reached a point where I felt really bad about my new truck and really sick about the price I paid for it! The dealer has opened a case on my truck which isnt entirely clear to me what that means.I get home from my visit to my dealer and decide to call RAM customer service to relate all of this and learned something that was not disclosed to me at the point of sale. I was so excited to finally own a vehicle that would give me the ability to navigate Pandora on a big dash screen. Over the past month I have about gone crazy trying to get Pandora to load to the UConnect system only to learn from a rep at RAM customer service that there is no way to make it work as intended due to the loss of a third party technology relationship that is necessary to bring Pandora and UConnect together. What a disappointment!I was told that a notice went out to dealers earlier this year regarding the Pandora issue. However, no one informed me, the consumer, that this luxury feature will never work through the UConnect system. This may have given me pause to move ahead with the purchase. At nearly $60,000, I should not be writing such a negative review of my new truck. All I can do is hope that RAM steps up and backs the product and goes the distance to give me some sense of customer satisfaction. That part remains to be seen.
Published: October 30, 2016
Tom of Lebanon, KY
Source: consumeraffairs.com

I have a 14 Ecodiesel been in the shop 15 times for engine light issues. Th
I have a 14 Ecodiesel been in the shop 15 times for engine light issues. The exhaust filter plugs up last night. Im going out for a drive to clean out the filter and it goes to 100% full. Now it only goes 20 - 30 mph. Consumer affairs has been not much help. Tried to contact Robert Hegblooms office this morning no luck. They dont want the corporate level to know what the real world is going through. Anyone has his contact? I would love to talk to him.
Published: October 8, 2015
John of Cottonwood, AZ
Source: consumeraffairs.com

PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other t
PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other truck but 2 weeks ago my truck had a message about the DEF pump and I took it in. And I have taken very good care of this truck, oil changes are on time, fuel filters get changed on time, I take it to the car wash regularly, the DEF fluid is put in as soon as it hits the ½ way mark, I put new tires on it. They replaced the pump and found that something electrical was causing the pump to burn up. Well yesterday 3/30/17 I was told that the part wouldn’t be in for 3 MONTHS!!! In that amount of time they could rebuild the entire truck. Now I can’t trust it even if I get it back to haul my 5th wheel or me for that matter. My truck has 35,000 miles on it, however you don’t buy a truck to make huge truck payments on a something that you CAN’T DRIVE!!! I called CHRYSLER 1-866-726-4636 and they said someone would call me back in a couple days, but hey if they happen to not call you by Friday, you can call back on Monday. What the Hell!!! REPLACE THE WHOLE TRUCK OR OFFER ME SOMETHING!!! If you buy a 3500 Dodge Ram you best have someone follow you when you haul your 5th wheel once it gets to 35000 miles because let me tell you will be stranded on the side of the road!! And good luck having your truck to even get to a campground. They said they would reimburse me for a rental car, NO just pay for it, and pay for my truck payments since CHRYSLER HAS MY TRUCK AND I DON’T! I love the looks of my truck but if I can’t drive it what good is it?!! I hope that anyone who has already purchased a 3500 Dodge Ram doesn’t have issues with blood pressure because this would definitely raise it even more. I don’t care where you buy a vehicle from. 3 ½ months is an unacceptable time frame for them to fix your vehicle. CHRYSLER SUCKS!!!
Published: March 31, 2017
Melissa of Blanchard, MI
Source: consumeraffairs.com

Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul be
Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.
Published: July 16, 2014
chris of Rowlett, TX
Source: consumeraffairs.com

Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for tra
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
Published: November 24, 2018
Blake of Angier, NC
Source: consumeraffairs.com

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on
I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!
Published: March 1, 2017
Kimberly of Wautoma, WI
Source: consumeraffairs.com

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if Octob
Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.
Published: December 7, 2019
Dianne of Nipawin, SK
Source: consumeraffairs.com

2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and a
2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.
Published: July 29, 2014
Dorothy of Somers, MT
Source: consumeraffairs.com

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Published: March 5, 2012
Jerry of Falmouth, KY
Source: consumeraffairs.com

In late June my vehicle was in a car accident. The vehicle went in to our l
In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.
Published: October 25, 2016
Veronica of Winter Garden, FL
Source: consumeraffairs.com

I purchased a new Ram 2500 with a 6.4 liter V8. Truck is WAY overrated. Fir
I purchased a new Ram 2500 with a 6.4 liter V8. Truck is WAY overrated. First trans was replaced at 1700 miles. Still didnt shift correctly. I also had alignment issues. Long story short the rear end was crooked causing severe driveability concerns and severe over steering problems FCA could not and did not repair. This package is complete garbage. Stay away from the 6.4. My opinion is max tow capacity for that engine should be around 8500 lbs. This truck was eventually arbitrated and bought back from me with no help from FCA with only 4500 miles. LOST CUSTOMER FOR LIFE!! I was a loyal Dodge customer since 2010 having spent over $240,000 on their vehicles. I now own a new F250. Great job guys!!
Published: August 10, 2019
Mike of Paris, OH
Source: consumeraffairs.com

This is my third Ram, 2006, 2012 and now 2016. This is by far the worst tru
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
Published: November 12, 2016
Timm of Milton, ON
Source: consumeraffairs.com

We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing packag
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing package/navigation. It has been in the dealer shop, quite a few times, more than any vehicle I have ever owned, navigation issues, tires worn out in 15,000 miles, can’t even roll down our back passenger windows without having your eardrums broken, the noise is horrendous, they say it fine, don’t roll down window. First time we opened rear window on cab, wouldn’t close, got everything in cab wet, they finally replaced cable after the third time at dealer, and I let “Everyone” in the dealership know of my disdain for my new truck. I have ticking issues now in my engine, they say its fine, its not!!! Then they checked my in cab filter during oil change, and they broke my filter box, I found pieces on floor after the oil change, they didn’t tell me, I went right back in with pieces in my hand, and they said, We will have to pull the whole dash out to fix/ replace it! I still am furious about this, I duct taped it all. Paint is so thin, I have chips in paint all over front, and sides!!! I had a 2009 Dodge Ram, with the 360 cu in in it, had 320,000 miles on it, only repair was a intake gasket and transmission valve replaced... NEW Is Not Better... Paid over $55,000 for a piece of junk, will never own another Dodge Ram again, I am done with bad trucks, bad service... Very frustrated.
Published: March 13, 2019
Tim of Sierra Vista, AZ
Source: consumeraffairs.com

I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan.
I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...
Published: January 1, 2019
Marty of Osceola, IN
Source: consumeraffairs.com

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500
Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.
Published: August 14, 2017
Jeff of Denham Springs, LA
Source: consumeraffairs.com

The Dodge Ram of the Chrysler cars and trucks have performed in fuel econom
The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.
Published: December 2, 2019
Leon of Highland, California
Source: consumeraffairs.com

2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
Published: January 12, 2017
Andy of Herriman, UT
Source: consumeraffairs.com

We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
Published: September 19, 2013
Kim of Calgary, AB
Source: consumeraffairs.com

My boyfriend bought a 2011 Dodge Ram 2500. It was 69000 paid off same day.
My boyfriend bought a 2011 Dodge Ram 2500. It was 69000 paid off same day. Well after a couple months of driving it, the steering was messing up. Then we received a letter saying there was a recall on left tie rod. Well we ended up taking it in to get fixed and have had them pretty much refuse us saying we need to take it to where we got it from, but I thought any Dodge dealership could help us. And before we found out about the recall we had spent 9 thousand to get it fixed and I dont think they did anything to fix it. We also spent 6 thousand on a service contract that doesnt really help us get anything fixes with truck. I just am so frustrated that we have a nice messed up truck and its just been sitting in our front yard for the last two years. Does anyone know what we should do since I have no idea? Im young and learning and really could use some direction in this problem. Thanks everyone. Have a nice day!!
Published: March 23, 2014
Brooke of Lemoore, CA
Source: consumeraffairs.com

Purchased a 2015 ram approximately 15 months ago. Have had all kinds of iss
Purchased a 2015 ram approximately 15 months ago. Have had all kinds of issues with electrical, paint and body, moisture on the interior, seat covers, tires and airbags. I tried to take it back to the place I bought it but instead of addressing my issues was called just another crazy and turned away. After contracting Chrysler numerous time I had to contact BBB to get anything resolved.Last interaction with Chrysler said I was eligible for a buyback after going through the national center for dispute settlement. With no resolve, come to find out national center for dispute settlement always sides with company which is why they sent me there. During this process I dealt with people who were rude and unhelpful who would hang up on me and not return calls and emails. Last time I tried to take it in for the latest issue (airbag light came on and advised service needed) was told they could not work on it because it was under arbitration even though this is a major safety issue.
Published: February 26, 2017
patrick of Greenbrier, TN
Source: consumeraffairs.com

Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles.
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
Published: February 13, 2016
John of Mcclellanville, SC
Source: consumeraffairs.com

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