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Ram Automobile Model 2019 Ram 2500
2019 Ram 2500
The 2019 Ram 2500 is a heavy-duty pickup truck designed for more demanding towing and hauling tasks compared to its light-duty counterpart, the Ram 1500. Like the Ram 1500, the 2019 Ram 2500 offers various features across different trim levels. Here are some notable features of the 2019 Ram 2500:
Engine Options:
The 2019 Ram 2500 comes with a choice of powerful engines, including a standard 6.4-liter HEMI V8 engine.
An available 6.7-liter Cummins Turbo Diesel engine is also offered for those requiring increased towing capability.
Transmission:
An 8-speed automatic transmission is standard with the 6.4-liter HEMI V8.
The 6.7-liter Cummins Turbo Diesel engine is paired with a 6-speed automatic or an available 6-speed manual transmission.
Towing and Payload Capacity:
The Ram 2500 is designed for heavy-duty towing and hauling, with impressive towing capacities depending on the configuration.
Features like the available fifth-wheel and gooseneck prep package enhance towing capabilities.
Trim Levels:
The 2019 Ram 2500 offers various trim levels, including Tradesman, Big Horn/Lone Star, Power Wagon, Laramie, Laramie Longhorn, and Limited.
Interior Features:
Depending on the trim level, the Ram 2500 can be equipped with a range of interior features, including an infotainment system with a touchscreen display, premium audio options, and connectivity features.
Uconnect Infotainment System:
The Uconnect system is available, offering features such as Bluetooth connectivity, Apple CarPlay, Android Auto, and navigation.
Safety Features:
Advanced safety features are available, including options like adaptive cruise control, forward collision warning, and blind-spot monitoring.
Suspension and Off-Road Capability:
The Ram 2500 offers a robust suspension system to handle heavy loads and off-road driving.
The Power Wagon trim is specifically designed for off-road enthusiasts, featuring off-road tires, locking front and rear differentials, and a disconnecting sway bar.
Multifunction Tailgate:
Similar to the Ram 1500, the Ram 2500 may offer a multifunction tailgate, providing various configurations for easier loading and unloading.
Work-Focused Features:
The Tradesman trim is geared towards work-focused needs, featuring vinyl upholstery and rubber flooring for easy cleaning.
These features highlight the capabilities and options available in the 2019 Ram 2500. As always, specific features can vary based on the chosen trim level and optional packages.
Manufacturer: Ram
MODEL: 2019 Ram 2500
MSRP: $40955.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
Ram Automobile Repairs,
Related Parts Pages:
Ram Automobile Parts,
Ram Automobile Model 2019 Ram 2500
We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!
My Dodge Ram 2500 4x4 SLT pickup has a severely cracking dashboard, and it has been an obvious manufacturers defect for many years. It is getting to the point where the dash could become dislodged in pieces and either fall into the dashboard area or worse, shatter in sharp pieces in the event of a collision. I called the customer service 800 number and was told that even though I am the original owner of the vehicle, that Dodge would do nothing to make my vehicle safe for me and my kids because there were too many miles on the truck. Sad thing is that the truck has been an excellent vehicle, fun, completely reliable, and I wont buy another Dodge product because they wont fix a cosmetic issue that could be very dangerous.Short sighted corporation, as I would have bought another Dodge in a heartbeat, but not now.
I own a Ram 1500 Ecodiesel fairly new that just got diagnosed with overheating conditions and therefore the dealer can NOT release the truck until repaired have been made to the vehicle. However, the corporate department handling the claim says that I have to rent a truck out of my packet for undetermined amount of time until they find out how to fix the recall so they can than release my truck. From one of their mouths I’ve heard that it might take up to six months! Has anyone ever experienced this issue with Chrysler? If so, what’s the easiest route to make them responsible for this kind of down side for consumers like me? Any help is appreciated. I have purchased 3 dodge Rams and 1 Dodge Challenger in the past 5 years. But after this, I am certain they won’t ever see me in their showroom again. It’s just that bad of experience!
My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.
My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had nothing but problems. After only owning it a week, it had an air leak in the cab. Next the cruise didnt work properly. Took them 2 visits to the shop to get the leak fixed - cruise to this day still wont work properly. Then it had trouble starting - took it in. Now they tell me it needs new fuel injectors. Took them 4 months to finally get them installed. Only because I called and called! Then my sat. radio stopped working and a few days later my radio just keeps turning on and off!! Also randomly my wipers stopped working. The paint is cracked on 2 spots - whats next? I bought this because Im just starting out a new family and thought by getting new, I could count on no problems. What do I do next... Really want to get out of this truck and into something else!
1400 miles and noticed pull, steering wheel off center, tires cupping 2nd, center and 3rd rib, wobble left had curves, had to wait 10 days for appointment, so I parked it. Told it was normal tire wear for a dually. No problem found. They set tone. What about steering wheel and pull? Also, this is important: I had been to 2 dealerships and they didnt know the proper tire pressure required. They will put too low pressure in fronts and create an excuse for outside tire wear. I showed them the specs on door pillar. Had to call for authorization for offset ball joint. Service Mgr. told me he heard they had a problem with rotated right axle when it was welded. Uh oh. I called Customer Service FBA. They called me before I picked up truck, wanted to know if I wanted to go to Arbitration? I told them I had worked for Dodge 25 years ago and knew I had to give them 3 wishes, wish they could fix it. Oh. And, I hadnt been called to tell me the truck was done! I was offered road hazard/lifetime balance and rotate from national chain for $160. I took it after 4th rotation and balance 2 unconventional rotation dismounting fronts from rim and swapping by 7900 miles 4th trip to service and 2 rotates and balances from them! At this point Ive been escalated to another acronym for customer service. I provided tire tread wear patterns to service for cupping in ribs, contacted Nexen tire, sent pictures, they concur that its mechanical. I had sent them pictures of bowed right front spring, too.1 service order I questioned the ride height, Right front 1 lower than left, left rear 2 higher than right. Within tolerance after calling tech support. Did you measure and document your findings? No, they took my word for it. Tech rep came and looked at it. Service wrote it up that I was concern about outer tire wear, returning to me my handwritten concerns - nowhere does it say outer cupping in ribs. I even attached a drawing asking about the tolerance of a bowed spring. Contacted General Mgr. of dealership about my complaints not being represented to Chrysler correctly, showed him a picture of the spring. Thats bent he said. I told him his service department has had it in here and they say, cant duplicate it or thats normal for a dually. G.M. would get involved. Spring and 2 tires just arrived.While the tech advisor was there they drove a new truck to compare with mine. The route I discovered would replicate my complaint: accelerator ramp entering highway with a seam in asphalt from here to here on interstate (left sweeping curve, 40 to 80 miles per hour) Wobbles like a hub or a spindle problem yet this has an axle. They drove the same they said. They pointed out which one, I had driven it to see if I was interested in taking the $5000 over trade value in a previous offer. It had 90 lbs in front tire and was a solid, tight front end. Just like mine when it was new. I measured that trucks ride height - this one is even across. I noticed the slightest wear of feathering across tread. Asked them to get the keys, humor me. Found on TPMS #90 on left front #70 on right front. You just demonstrated you could make a new truck feel just like mine. Such a look I got.Make sure service documents exactly what your complaint(s) are. I now will add, it feels like rt front tire is severe underinflated. I contacted selling dealer in another state and was directed to a larger seller of this type of truck. They havent seen many of these but have been successful replacing axle housing, about $4k to warranty. A whole lot less than Ill be out if I went arbitration since I was told this is all theyll do for me. I wont have to wait long after spring replacement to verify fix, 1 more shot at customer service to get axle housing replaced, or I sue. I think I have enough info to verify its their problem and not the customers lack of rotation.
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but have replaced low pressure fuel pump due to factory issue. Steering is a little loose due movement of steering box so installed a stabilizing bar and much better but it is another factory issue.
My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.
Have had an issue with the gas mileage on my 2013 Ram Longhorn since I got it. Can only get 15 to 16 MPH on the highway with ECO engaged. I have owned a 2007, 2009 (the best one with 19 to 22 MPH) and a 2011. None of the previous trucks ever had MPH that bad. Four trips to dealer and all I get is the ECO is working fine. Have 36,000+ on it now and still no improvement. Numerous electrical problems too. Pretty sure, I will not buy another Ram.
April 2017 I purchased a 2006 Dodge Ram from Mak Haik. In June 2018 the wheel separated from the vehicle sending the vehicle into a few flips. The airbags never deployed for me the driver or my passenger.
2014 Ram Ecodiesel MPG - Went in for software updates. They also changed the catalytic converter and a sensor that were not listed in the computer as a update. Since this I cannot get over 22 mpg to 23 mpg and before I use to get 28 to 31 mpg. Wasnt VW playing with software to increase MPG???
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.
We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.
Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!
Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out it has no power out of the hole. Strap a ratchet strap around the hitch and to a 4 inch tree truck wont do anything. Back over a 8x8 wood block truck wont do it. Pull my fifth wheel horse trailer 15k from a dead stop on a hill you will be backing down.....
2014 Ram truck with 6.7 engine. Terrible mileage, cruise control broken, SCCR broken, terrible service. Uses too much DEF. Looking forward to selling this and buying back my old 5.9 simple engine.
Purchased this 2003 Dodge Ram 2500 Quad Cab 4 x 4 new and have maintained this vehicle as if it were new the entire time. Serviced reg, kept in garage, never wrecked, NOT in a salt air environment and looks brand new on the inside. Noticed that the paint was coming off on the cab and is degenerating other places. Took it to a body shop to have a quote on painting. Come to find out, Dodge admitted that the paint on this year’s truck was defective & had no clear coat. Contacted Dodge through letters to corporate. There is nothing wrong with the truck except that Dodges paint was defective. As was told to them - there is a very little trade in value due to the paint being defective. Dodge also stated that the paint company has warranties that have nothing to do with Dodge so it would be my responsibility to correct their mistake. Their solution was to give me up to a 4% discount (off the sticker price) on a new truck or would work on a trade in which equals out to approximately $2,000 +/- either way. Dodge also stated that most people dont keep trucks that long. Wow, Dodge needs to spend the money to fix what they knew was wrong to begin with. Pictures are available!
I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013. After a while my passenger door wouldnt shut right. You would have to slam it which Im totally against. But anyways when I hit 600 miles on my way out to the R.O.W. my check engine light came on and gave me a message saying something I cant remember exactly but see dealer. So I called the dealer in Enid, OK where I had just bought the TRUCK I have always wanted to purchase, the truck of my dreams. So I turned around and went to the Dodge house and I had to get my whole truck resynchronized. No big deal. They said its a new truck, I said ok. This is my first new truck I guess this is normal. I was convinced so then I get back on the road head to work. It yaaa, its fixed, got that out of the way back to new. Almost month goes by at 2,000 miles check engine, see dealer, Im freaking out. I call the dealer. I had to get the software updated again. They said no big deal, this happens all the time. Wont hurt anything. I said somethings wrong with this. This cant be right. So they updated it again. So I hit the road 2,500 miles, it happens again. At this point Im fed up. I talk to ** the sales guy that sold me the truck and I told him whats going on. He said well lets go check it out. Checks it out and he comes back says it just needed updated and youll be good to go. I said ok but somethings not right. The sales guy said this is what happens when you buy a new truck, you have to work out the bugs. I said No, no. The whole truck is not right. He said oh its all good and if you have any more problems just stop by and we will get it fixed for you. I just walked off mad with this truck they put me in. My job moved from Enid, OK to Elk City, OK about three hrs away so I go to Doug Gray of Elk City OK. At 35,000 miles my fuel pump goes out. Wow, wow this is crazy. I have a 96 chevy that still has its original fuel pump. Wow so they fix that well about 34,000. My truck starts down shifting hard. I mean hard. There was a knock on the floor every time I would decell so I stop back by the Dodge house in Elk City OK and they had to relearn the my tranny and they charged me to relearn my tranny. I made a big deal about it but didnt wave it, stopped the hard shift I was surprised yaaaa they took care of it for me. Well a couple of weeks go by it starts the hard down shift again so I call Doug Gray of Elk City and go by there. They relearned my tranny without charge this time. Before I moved to Houston my factory warranty was almost up so I spent $1,500 to extended everything to 109,000 miles for my protection and to save me some money in the long run - nottt. Thats a joke too. I have to pay anyway at 50,000 miles. My truck was due for an oil change. I took it in there, got everything done and the service guys come out and says did you know your front differential is leaking. Its not bad but leaking. You have to get that fixed right now. I said is it under warranty? If it is, fix it. If its not, I cant afford it. But I extended my warranty, front diff seal is part of the drive train. They said yeah but you have to pay 400$, its not under your warranty. I said why. So I had gotten it fixed shortly after that and its doing fine. Now Im at 85,000 miles and I get a message SAYING PREFORM SERVICE SEE DEALER. So I had the money so I get that done for 1,800$ and I ask them what do yall have to do to fix that **? One of the service advisors at Clear Lake Dodge told me that it consist of all my filters from fuel to air to oil and that theres a filter in the def and some other exhaust filter of some sort. I said ok well and let me purchase a oil service contract. He said ok I have this good deal, 3 car wash, 3 oil changes and 3 tire rotations for 180$ so I got it and I told him not to rotate my tires because they were wore down and I was buying new ones the next day!!! So what did ** do everything I told him not to. Like he had lack of attention when he was baby (HE DID NOT TELL ME I COULD ONLY USE THAT CONTRACT THERE or his sister store). Now Im at 88,000 miles I now moved to Houston TX at 88,000 miles. Truck has been running fine until I pulled out of a parking lot and I notice my D.E.F gauge went from half a tank to nothing and it said refill D.E.F speed limited to 5 mph in 190 miles. I was like ok so I pull over and refill my def, hop back in the truck and start to take off and look down and my gauge is not working. Im like whaaat? Whaaat is going on? So I start to the house and Im worried on the way home my gauge started working until I let off the gas and my gauge stopped working again. But it reset itself back to 190 miles till limited. At least it reset itself but gauge still not working. I was going to stop in the middle of Houston and break down so I keep going. I make it home, kill my truck and started my truck again. Gauge came on then went right back off and reset itself from 100 miles to limited to 5 mph back to 190 miles to limited. I took my truck to the shop and they want to charge me cause their pump is defaulty. And this is where I sit right now, trying to get Chrysler to fix my truck. The only reason I bought a new truck is so that way I didnt have a breakdown and keep putting money into something. I think these new trucks are a joke - nice but a joke. Its like they have a button they push when they want you to spend money and invest in their product for more sales.
We purchased our 2019 Dodge Ram Lone Star on Labor Day of 2018, from All-Star Dodge in Canyon, TX. We live on 3 miles of dirt road, out in the country! The cab of our NEW pickup fills up with dirt every time we go down it! So much it’s suffocating! I’ve taken our truck to All-Star and they took pictures and they sent them into Chrysler, but they said the doors looked completely sealed. Since then I’ve sent MORE pictures and a video to Salvador at All-Star and still nothing is being done!??? My advice, don’t buy one of these, if you’re going to be driving it on dirt roads!! That’s pretty much why we own/buy trucks, because we live on a dirt road!! We own Fords and have owned Chevys and NEVER have we had dirt filling the cab, of our other pickups anytime!! Oh and I’m VERY OCD, about keeping my vehicles clean, at all times and I CAN’T KEEP THIS ONE CLEAN, AT ALL ON THE INSIDE!! We’ve had this truck starting January 1, 2019 goin on 5 months, that being said! I’ve been inhaling all the dirt and continue to, all this time and have been sneezing, coughing and dealing with sinus infections, from this crap! I’m headed back to Amarillo today 12-29-18, so YES I’m going to All-Star Dodge AGAIN & gonna see about getting someone higher up the ladder or having Salvador call someone higher than him!! Sick of this crap!! Oh yes and the trucks under warranty and I’ve already heard that All-Star Dodge will not/do not stand behind their word of, “We will take care of our customers!” So DON’T SHOP THERE!!
Brand new (
The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.
The first vehicle was a 2014 Ram 3500 crew cab; had an electrical issue. First time in shop, had only 325 miles. After 4 attempts to fix problem, had to get an attorney. Bought the vehicle in February. Chrysler paid it off July the 7th. Bought a Ram 2500 crew cab on June 28th. In shop on July 9th, with 350 miles; transmission went out. Ill tell you something: All dealerships are the same after; they could care Less!! Bought my first one from Haddad Dodge in Bakersfield and my second one from Hunter Dodge in Lancaster. Both new trucks, neither one made it to 400 miles before they went into the shop. Shouldve kept my Ford Power stroke, was an awesome truck. Ram seems to have dropped its quality control to meet its high demand.
2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4
Purchased brand new 2017 Dodge Rebel on January 1, 2018. So far Ive only put 600 miles on it. Noticed above drivers door a hump under the painted plastic trim which covers the roof seam/joint. Notified local Dodge service department. They took pictures to send to the Dodge engineering department. The local Dodge body shop also inspected it. It appears at the factory when it was built, some metal debris was left under the sheet metal when it was crimped and spot welded. This caused metal to protrude at the joint. Also, there is a visible hump in the sheet metal. To top that, at the factory, they simply threw the plastic trim over it and painted it! There is a HIGHLY VISIBLE 1/3 rise in the trim. I noticed a leak on my drivers floormat. The body shop said it was from the roof seam issue. How in the hell did this get through even the weakest of quality control both at the factory and at the dealership? The dealership has now had my truck for a week. The headliner has been removed for inspection. Called dealership Friday and they said the Dodge engineers are looking at the problem. How can this end well for me? Has anyone else had a similar experience?
I purchased my Ram 1500 on May 4th 2015. It is a 2014. It had 3500 miles on it when I purchased it. When I asked the salesman why his reply was they had to drive it here. I bought right into that. But with all that aside I paid $32,000.00 cash and after driving it for a month I wanted to add rear view camera and GPS. I was told that I could and a step side so I took it in to have it done at the tune of$2100.00. No problem. Then I was called to be informed that they could not install GPS. I am very disappointed. I really needed it installed. I have the 500 series radio. Can you help me? I love my truck.
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.
My 2012 Ram 1500 is better than advertised. It has been 6 years of trouble free ownership. Can be a great daily driver and work truck. Comfortable for long trips and plenty of power for towing. It does it all well.
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
Dodge Ram Rebel 1500. Purchased from Key Dodge, Lebanon, New Hampshire. Dodge Ram has in floor storage beneath rear passenger feet on both sides of the vehicle. Driving down a dirt road stick or branch kicked up. Broke plastic in floor bin/storage into interior of vehicle. Stopped by Key dealership to inquire as to pricing for parts. Was led to believe damage was indeed covered under warranty. Vehicle brought to dealership the next day and received a call two hours later after inspection of vehicle and informed that warranty would not cover damage. In order to do repairs for bin/storage the entire floor carpeting needs to be replaced. Interior of vehicle now is able to be exposed to outside elements i.e. road salt, dirt. Bad design flaw for an off-road capable vehicle plastic bin exposed on underbody of vehicle where road debris most certainly come into contact with said bin. Maybe some metal guard over bin or different bin/storage construction.
Updated on 01/14/2019: The worst truck ever saga continues. Since picking up my truck after 14,000 in damages, almost 3 months in the shop, my truck still jumps from park into drive while running, and the dashboard lights up and the speedometer needle jumps to 10 mph with the engine off and the key out of the ignition. I am at 29,000 miles and according to my insurance company and two dealers that I’ve spoken with, I am stuck with this truck. Oh, of course the dealers would love to sell me another new truck with no deals or incentives. Way to go Mopar!! Another non-satisfied customer!!!Original Review: I will try to keep this as brief as possible. Bought the truck new in 2017. July of 2018 received recall for auto park. Previously I had no issues. After I took the truck in, nothing but problems with the auto park. Either the truck won’t go into gear or it will jump from park into drive. In October 2018 my wife was sitting in the truck with engine running and in park and it jumped into drive and drove her into a pond. After 700.00 in towing, almost 14,000 in repairs, 2 1/2 months of being in the shop and I just picked up the truck December 27, and the truck still jumps into drive from park! Anyone heard of any lawsuits concerning this issue? We have contacted the NHSB and we encourage you to do the same!!!
For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?
Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!
I need a diagnostics test to see why the RPMS escalate while sitting still and in drive, accelerating to about 7/8 RPMS,while not going nowhere. Its been doing this for about 2 1/2 yrs and all they can tell me is, cannot diagnose the problem if it doesnt register on the diagnostic tester. They want me to pay my deductible on my insurance, Im not doing it. They should find out whats wrong with it at their expense since its been happening at about 20,000 miles. And they will not pay for a loan car while its being looked at. Lord help me if it shoots me out into traffic.
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.
I purchased my 2014 Ram back in Sept of 2015 as a left over. I noticed rust marks bleeding onto the paint on the rear wheel lips. Upon closer inspection I noticed the seam on the wheelhouse was rusting and bleeding out on to the paint. I took the plastic liner out and drove truck to dealer so they could submit photos to Rams digital imaging. After not hearing from dealer for over a month I contacted them and they told me they denied claim, that I had to call so consumer complaint number which I did and was a total waste of time because the person said he could not do anything for me.Then it got brought to regional manager who admitted that Dodge is aware this is an issue but doesnt want to pay to have it fixed properly. SO THEY ADMIT THAT THEIR TRUCKS HAVE DEFECT BUT ARE NOT WILLING TO FIX IT! So now Im stuck with a one year old truck with 17,000 miles rusting. I have contacted a attorney and am going to start the process of taking them to court. I really enjoy the truck otherwise and am refusing to lose money for someone elses poor workmanship.
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.
On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.
Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.
Purchased a 2014 Ram 1500 express in September 2014. Within 4,000 miles I observed odd tire wear on rt front tire. According to definitions by Bridgestone and Goodyear the tire wear condition is known as heal/toe wear or feathering. Have noticed that about half the trucks in my area are experiencing same problem. Have had 4 alignments, road force tire balance, and no improvement!Alignment in factory specs have 12,100 miles now, expecting maybe 3,000 more likes before I have to replace tire. Have Ram case worker assigned. No known fix to problem. Alignment does not correct problem. Dodge has now referred me to National Center for Dispute Settlement. Arbitration board will hear my case and attempt to settle in 40 days or less. If I am not satisfied I will lemon law truck through lemon law act. This is my 11th Chrysler vehicle, and the fifth truck. Very, very disappointed with suspension issue. Dodge used to be a good truck, but frankly Fiat is in way over their head having purchased this company. At this point they will give me a new truck through arbitration or lemon law act and make me happy or I will brink a class action suit against them. I know at least five other owners who are dealing with same problem and are more than willing to join action with me. My advice to Ram truck owners, dont let dealers blow you off, be insistent with customer care, and stick to your guns, the law is on your side!!!
I have a 2014 Dodge Ram 1500 that I purchased new. The left front fender paint is bubbling and the steering wheel leather is cracking and coming off. Im taking it in for service its still under warranty. What a shame that a $45000 truck is having these problems. Oh did I mention that the truck is on its second radio. Where is their quality control? Will keep in touch. Cant wait to hear what the dealer has to say.
My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.
First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.
We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.
Dodge Ram 1500 SLT is a great truck! Very good value for the price. I recommend the one with a v8 (Hemi or not). The truck has given zero abnormal maintenance over the years. The only things Ive replaced have been tires, brakes, battery and belt.
2011 Dodge Ram 1500 - Gas pedal stuck while driving! Almost hit 3 cars and before it stopped!!! We are on vacation in Myrtle Beach SC. 7 hrs from home! Just read where other people had same problem. We need someone to pay attention!! There is a problem w/ these vehicles, which are high performance w a he I and can easily kill someone!!
Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 miles. Action taken by dealer. Ignore the message keep using it. Research results: Carbon particles in oil; thus lugging the filter. Problem: Check engine light. Action taken: Reset computer. Findings: maintenance staff could not correct design problems. Not trained. Problem: engine stalls; thus causing loss of power steering, power brakes and potential catastrophic accident under load conditions. Action taken: Reset Computer. The corresponding agencies should force Chrysler to buy back such trucks and compensate for the loss in market value. Nissan had to buy back the mini vans that had a problem with fire in the engine compartment.
2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.
The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.
I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.
I have a 2012 Dodge RAM 5.7 Hemi with a #5 misfire problem. The problem was reported to the dealership at the last oil change, but all they did was reset the fault code and returned the vehicle to service, exclaiming they could not duplicate the problem. Took it in last week and informed them of my concerns. Two days ago, received a call from the Tech Representative requesting permission to accomplish a complete tuneup, i.e. spark plugs, possible bad coil pack, and to perform a fuel system clean and flush. Aghast, I responded that this was a complete waste of time! On top of that, the service departments wants $775.00 dollars just for a tuneup. Obviously I think they are trying to find ways to make normal servicing so expensive that I would either choose to take my truck back and fix it myself (which voids the warranty), or to pay them a hell of a lot of money to do something that would only take about 1.5 hours. This is so they could pay the techs and the Reps labor for completing a warranty replacement, should it come down to that.I already know what is wrong with the engine. #5 (and sometimes, 1, and 3 cylinders) have a history of failing due to faulty valve seat design. The hemi heads utilized pressed-in valve seats that are powder coated from Mexico (theres problem number 1), and these rings eventually work themselves out of the valve ports, mostly the exhaust side, but sometimes the intake side. As the seats back out, but doesnt completely fall out, compression is lost although not entirely gone. This explains why some of the misfiring only happens at 3/4 to WOT responses. In severe cases, the seats come out complete resulting in destroying the piston, the heads, and possibly the timing chain if enough forced impact occurs.I have 4,000 miles left on the warranty, and it is quite clear that the dealership in Sumter South Carolina is trying to throw the vehicle back at me without actually repairing my truck. And if the tune-up doesnt solve the problem, they will have constituted SOME labor expenses from the most expensive tune-up in recorded history! $95 diagnostic charge, and nearly $700 bucks for a tuneup for no more than 1 to 2 hours of work!What ticks me off is how Chrysler has continued to engage in mafia style treatment in forcing consumers to buy their crap, con them into buying the extended warranty, and yet refuse to honor the warranty when circumstances are warranted. How in the name of God are these people allowed to continue bamboozling the American people?I have been screwed twice before from Dodge! My 1997 Dodge Stratus 2.4 liter lost a head gasket at 48,000 miles. Repairs were at my own expensive at about $650 bucks. A year later, the gasket failed again, only this time resulting in a seized engine! I next bought a 2002 Stratus R/T with the worthless 2.7 liter engine. This engine lost a water pump at 89,000 miles. But because the pump is internal, and a special tool is required to depressurize the timing chain tension pump, I was left with paying Chrysler some $900 dollars in repairs. 8 months later, it failed again only this time destroying the engine! Now my 2012 RAM may need an engine replacement, and at best, the dealership will choose a Jasper engine which are nothing but crap! Total crap! And thats even if the dealership doesnt try backing the truck back at me with a continued problem!The solution folks? DO NOT BUY DODGE! And ignore some of the online trolls telling you they have over 300,000 miles and counting on their trucks and cars. Some (if not all) of those people are paid trolls to defend Chryslers worthless piles of junk! The 5.9 engines were not that bad. Sure they were under-powered compared to the Hemis, but very rarely did any 5.9 engines fail except under vehicle maintenance neglect. There is absolutely no reason why my 2012 Dodge RAM truck should have a worn camshaft, worn lifter roller, faulty valve-seat rings, and all leading to misfiring of cylinder 5 with under 100,000 miles accumulated!Fool me once, shame on you! Fool me twice, shame on me! Fool me thrice, then double shame on me! I swear to Chrysler that I will never buy another Dodge vehicle ever again! Moreover, I will ensure that no future customers are fooled into buying your pieces of crap! Facebook, Youtube, online forms will be filled with my rants! And trust me! Ive personally seen three people in my town with this very same problem, 2 of which had theirs repaired under warranty, but the other screwed. Looks like I am next!
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.
Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon monoxide into the cab giving me a headache plus it was making a knocking noise in the engine compartment and the A/C making a knocking noise. Anyways took it to the dealership to fix the issues and only one thing gets fixed out of 3 times. Ive taken it to the shop. They fixed the EGR and said they didnt know what the knocking in the engine was... But it was noted in the system well about a week later the batteries wont hold a charge and I have to jump it off if I want to drive it. All in all Im pissed the ** in Tyler hasnt helped me with anything. Im angry and want a lawyer who can get my hard earned money back!!
2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told its normal; some do it and some dont. It starts when it warms up after about 1-2 minutes and continues while idling. I have one more garage to check on it, but the dealer it was purchased from says its normal. I find this hard to believe. I am hoping for a solution. I have 4 friends with the same truck, same year and no noise. I feel as though Im not being told the truth.
Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, the 4 wheel drive truck will all of a sudden die when I hit some bumps on our dirt road where we live (I am not 4 wheeling either, I have kids in the car). This happens randomly. We have taken it in now for 3 times. First time, they said they saw that it happened on the computer. However, the second and third time, they said they didn’t see it and that it was because my key chain was too heavy. Since 2008, it has died while driving on my dirt road at least 8 times. I just pray it never does it on a bumpy road, on the freeway or highway. Does anyone else have this problem? I don’t take it to the dealership anymore because they say it is because of my keys. Well, I changed it so now it is light so it can’t be that.
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...
Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...
Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.
Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.
I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram 4500s. Cummins diesel. Two of the units are 4x4. At 37000 miles we had a total failure of the front U-joint that caused a catastrophic failure and burst a huge hole in the front transfer case that caused the unit to literally come off of the road and broke the transmission housing and pulled all the wiring harness out from under the unit. Needless to say we had to be towed and thank God there was no patient on board. The vehicle had only been placed into 4-wheel drive once since it was new and that was only to test it out to see if it worked. We maintain the vehicles every 7500 miles and that includes greasing the drive train.When we took the vehicle to our local dealer (big mistake #1) the service manager and his incompetent staff gave no less than 5 reasons why this had occurred. After each excuse was refuted they finally said that Dodge was refusing to warrant the vehicle due to maintenance neglect. They said that the front drive shaft had not been greased. There is no mention of the front U-joint grease fitting other than a small 1 inch by 1 inch sticker under the hood on the right cowl. When I asked all the other dealers in the region about the front U-joint they either didnt know that it existed or call in a maintenance free joint. I searched and searched for the grease fitting (which doesnt exist) and finally had a good local mechanic drop the front drive shaft and we found a small pressure hole valve that can be entered with a special device to introduce grease into the joint. The dealer blamed Dodge and Dodge blamed the dealer for not honoring the warranty. Both parties lying at this point. When the local dealer finally had our unit repaired after 3 months in the shop, the total bill was 16000.00 dollars. So the moral of the story is, if you have a 3500, 4500, or 5500 4x4 Ram you better drop your drive shaft NOW and put some grease in the port that no one knows about or you will be faced with a massive bill. It is also worth mentioning that you are supposed to do this at every oil change. The U-joint that the local dealer put in new was put in without grease, as I went straight to a competent mechanic and had the shaft dropped to find out. It took 16 zerks of grease before it filled. So basically they put a dry joint back in and we were headed back down the same road to destruction. The local dealer did absolutely nothing to help and therefore have lost years of routine maintenance work due to their sorry practices. Bad business decision. I know take all of units out of town for work. All Ram 4x4 owners better beware!!
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.
I have a 1998 Dodge Ram. Rear ended a vehicle. Air bag did not deploy. My mechanic has a 1999 Dodge ram just like mine. Front frame bent from rear ending Another vehicle. Totaled truck. No air bag deployment also. Thats what got me to wondering if faulty system. I have back pain from accident but cant do anything about it for I only had basic coverage and no personal insurance. Can I get help?
Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.
I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.
Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.
My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.
I purchased 2015 Dodge Ram last December with about 30,000, miles on it. Since then it has had FOUR safety recalls and the major recall on the power steering is being ignored. My local auto mechanic told me to see recall number - 16-U-167, but Dodge is stating there is no recall on this repair which just cost me over $2,700. I asked to cover at least half the cost of this repair. Rick ** at Christopher Dodge, agreed that this type of repair should not happen at low millage if at all, but they refused make amends and sent me to Dodge. I see a recall (note below) on the internet, but they should be standing behind their product either way. IF the power steering had gone out while I was driving I could have been killed. This will be my last Dodge. https://repairpal.com/recall/16V167000.Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist. Any advice would be appreciated.
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
We purchased the Allstate platinum plan with our 2015 Ram 3500. We have a leak in the rear passenger area. It has soaked our headliner and speaker area. When we took it in to dealer we were told that it was not covered for leaks??? We are outraged because its obvious it is caused by some manufacturing defect because there has been no damage to our truck and only a year old. We feel they just get these expensive warranties sold to buyers but never cover things that are wrong! Frankly I am sick of being taken for a ride.
Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle of my driveway, cannot be removed from park. Need a simple $75 part, the shifter cable that I have been told have been on back order since June 2015. I have logged 91 hours on the phone with salvage yards and Dodge stealerships. No reimbursement for 2 months for a rental truck. I am paying $600 a month for a truck I cannot remove from drive. No expectation date, no explanation as to why the long wait and NO apologies made by Dodge what so ever.There are 1244 on back order. How is this not a recall item? Always been a Dodge/Jeep fan. Maybe not so much after this experience. We shall see how much longer we will have to wait to get this part that is notoriously faulty. Forums for days and days on the matter and many people displeased. Considering gathering this info and trying to talk to people about getting enough of us together on these forums to start a class action suit. This is our work truck. Dodge has shut us and many others down. Very discouraged!
I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck had 37,000 miles. A strong selling point was the 100,000 mile bumper to bumper warranty. At 40,000 miles, and three days after the first $700 payment the motor blew all the oil out locked up. The dealership would not even have it towed. It has sat on their back lot for two weeks and they cant even tell me whats wrong with it. I contacted Chrysler and was assigned a case manager and still nothing has been done and Im out $47,000 and on foot. Never ever again will I own a Chrysler product.
My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the 03 lost oil pressure so I had a friend that is a mechanic trained by a Chevrolet dealer assist me in repairing my truck. We pulled the engine and took it apart to find that the oil pan was painted on the inside from the factory and the paint began to peel away plugging up the oil pickup causing the loss in oil pressure.I have built many older cars and have never had a oil pan that was painted on the inside. I am worried now that our 05 ram will have the same issue. I cannot, for the life of me, figure out why anyone would paint or use some type of coating on the inside of a oil pan. We have gone to great lengths to take very good care of our trucks and this truck has just under 90,000 miles on it.The good thing out of all of this is that I use Mobil 1 synthetic motor oil along with Z-MAX and after inspection of the engine, it seems that the engine is fine. I personally took a wire wheel and got all of the paint out of the oil pan along with a new oil pump and pickup other new parts and am putting the engine back in soon.I dont know how one might get compensated for this but it would be nice! The big question is how many people have had this issue and took there truck to be repaired just to be told that it was something else and paid a lot of money. Is their any way to find out about this issue and what if any that Dodge might do to fix this? How many other makes have coated oil pans?
So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought this truck I was told it was an amazing truck and the best riding truck out of all the Hemi class trucks. So the day comes to pick it up. I take my truck home and while driving it around no longer than 30 mins the engine light comes on. So my first time experience was destroyed. I took it to the dealership in Strathroy Ontario where I purchased it. They told me it was the gas cap fault. I said “How can it be that? I didnt fill it up, you guys did.” So they cleared the fault and on I went. This fault went on for 2 months before finally they figured it out and replaced the duel cats that were faulty. So for the first two months living at the dealership. Getting rented vehicles etc., etc. I hated this truck period! You buy a 50000 dollar truck and its crap from the get go! What a crappy feeling. Not to mention I called Dodge and talked to the dealership 3 days after I bought it and wanted a different truck! Dodge told me I cannot back out of my loan. They told me I could not get another truck and if I even could that would be the dealerships decision. I thought in Ontario you can back out of a contract within 15 days of signing it? Guess I was wrong. So I talked to the dealership, my salesman and the garage. They just really shrugged me off saying “We will see what we can do for you” and never got back to me and really did nothing.I was told they were going to talk to the owner and try to help me out cause of what I was going through, nothing ever happen. Not even a sorry! I was told they would give me a free 50 inch tv for everything I went through and cause I was so nice and understanding with them. Nothing ever happen. Now not even 10 days after I bought the truck I took it in and took the salesman out for a ride in my truck telling him my truck is the worst ride in a vehicle Ive ever had. Feeling every bump after bump and when you go over bumps or raises like going over bridges; it grabs the truck and shoots it sideways. My wife refuses to drive my 50,000 dollar truck. It makes her sick from all the bumps and horrible ride. This truck twice now has almost carried my wife and kids off the road resulting in an accident. Even myself, I drove over a common bridge in our area on Pike Side Rd outside Strathroy doing 90 kms and it shot me 2 feet sideways resulting in missing the bridge wall by a foot. I have never been more scared in my life driving a vehicle.I also took my vehicle in at the same time complaining about the tires. Im buying a 50000 dollar truck and they put on the cheapest tires. I have 40000 kms on my truck now and they are done already. They have been done at 20000 kms ago! I took it in on my first and second service asking if they were Ok and they said yes, nothing wrong with them. They are at the wear bars pretty much. Thx for being honest Dodge. When I bought the truck the sales guy told me to go to another tire place to trade them in and get a discount on better tires. This is the sales guy for Dodge telling me the tires are crap after I realize it days after I buy it.So I called the tire place. They turn me down cause they have 80 tires sitting in the back that they cant move cause of doing these deals for Dodge. So out of luck. Thx Dodge for selling me a 50000 dollar truck and sending me straight to the tire place for four new tires 30000 kms later for 1500 dollars in good tires cause you rip your customers off informing us youre selling us a 5 star rating road worthy truck; wouldnt that include the tires? Hogwash...So here I am less than a year and a half later paying for a truck owing 70000 dollars and I have a truck that was a piece of crap from the first day, having cat issues, balled tires in 30000 kms, a truck that rides like a Russian tank - well sorry Russia your tanks ride better! Hanging radio issues, suspension issues etc., etc. My wife wont ride in it cause it makes her sick. And while I look back supporting Dodge 3 times buying a Neon RT in 2002, a Dodge 2010 Caravan, and now a 2013 Dodge Hemi, I am honestly thinking of taking my services to another company.We own a dairy farm and have supported Dodge for years. I think we are going to buy elsewhere from now on. Now Im not saying all this just because I had just one bad go. Im so upset because after all of this not once did I get an apology, not once did they offer me anything out of compassion for what Ive gone through, not once did the owner or Dodge or anybody call me or anything! I will continue to hate this truck every day and not once has anyone given a crap at all!Im so upset you would think they would have given me free oil changes or God something to show support or compassion. Nope all the promises; hot air from what I call it, all the grief I went through and the shop employees know what I went through - they saw it. I didnt even get a sorry from the owner of Dodge! So my best friend buys the same truck but a Sport 2014 - same tires, suspension blah, blah, blah. You take my buddy out for a ride same road in his truck then mine! Im so upset, so upset his truck rides like a gem like what mine should ride like. Im so upset. I took him in mine and he was pissed. He now sees the difference and how horrible mine is. And when we went out we almost got into an accident cause when passing a car we hit a bump and it threw us into the side of road, the gravel part and we almost wiped out at 90 kms an hour.Its nice to know I got ripped off and my buddy has the truck I always wanted. So we go to the dealership, my friend confirming the difference, etc., etc. from my truck to his and I have an appointment Friday to look at suspension. Guaranteed Mr. **, everything looks Ok. If you continue to have these issues, just let us know and we will tell you the same thing over and over again and do nothing.” Im so upset. Ill never buy another Dodge ever again and if I can stop one person from doing the same, Ill be happy. It kills me to feel this way cause I loved Dodge for years. All I got to say, if something ever happens to my family be flying off the road, they better hope I die in the process! It sucks to want to be so happy, but all you get is 7 years of grief! Why doesnt anyone care anymore? What have people and companies come to these days? Its so sad.
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. Ive asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Cant Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!
My 2015 Dodge Ram problems that I am having with it. The headlights come on by themselves. Ill go down the road at night and they will shut off by themselves. Theres gas in the oil. We have taken it to the shop 7 times and with the truck will not duplicate anything. Very dissatisfied with the truck. Nice-looking truck but very dissatisfied how it operates on the brakes, have failed 7x, mufflers got a hole in it already. Duplicated gas in the oil - unsafe. The road smell burnt wiring in the cab. Heater doesnt work properly on safely road. Smell burnt wiring in the cab and the heater dont work really properly. Way too many problems with this truck.
After returning from Calif to Wyoming, during a severe Ice & snow storm, my 2014 Ram 3500 4x4 26,000 mi truck was stuck on the ice in my gravel driveway. As it says in the users manual pg 196. to become unstuck use a rocking motion by shifting from reverse to drive, turning front wheels right to left. Common practice for someone who has owned 4 wheel drive vehicles all of their lives. (I just turned 65 and have driven in severe conditions most of my life.) When placing vehicle in drive, the CV U joint off the transfer case side of the front drive line broke causing the vehicle to shut down. I placed gear selector in park, turned the engine off and I had to use my own tow service to get vehicle to the Dealer. (Road side assistance was a JOKE.) Will only tow 30 miles, dealer is 50 miles away. The dealership did a digital imaging, involved the district manager who sent it to be reviewed by Chrysler digital imaging review.A case had to be opened by Detroit Chrysler Customer Service. Chrysler has found me at fault for being stuck in the snow and ice in my driveway. Snow depth was 6 inches with 3 inches of ice underneath (Like I could have chose to divert the storm) and Chrysler will not warranty the vehicle and is calling this ABUSE. Now I have to get an attorney involved to replace the front drive line and (replace transfer case wiring) harness is $2,750.00. To replace drive line and solder 6 wires back together $1,350.00 at my expense. I have had to go to Chryslers top management supervisor. Still waiting. There is no way that spinning your tires on ice and snow can break a drive line CV U joint. (The vehicle was running in low range at 20000 rpm when this happened) I have owned several new 4x4 trucks, never have I broke a drive line CV U joint. They have worn out but never broke like this New Heavy Duty Ram 1 ton truck has. It also has a front end alignment problem - the (right front) wheel keeps cupping tires. This is another case I have to open with Chrysler. This is the 3rd time for repair for this.. also touch screen radio has been replaced, another problem. Cost of unit $3,000.00. They fixed without a problem but the dealer damaged dash and had to pay for a new dash replacement.This truck has been in the shop for repair for 1 month during the 2 years I have owned it and still climbing and they give you no rental vehicle unless you buy the extended warranty another $2,000.00 -- $ 60,000.00 and 3 years bumper to bumper warranty, drive train 5 years or 100,000 thousand mile (means nothing) if Chrysler is not forced to stand behind it. This truck Is a $60,0000.00 pile of JUNK. My 04 Chevy Duramax 1 Ton has 45,000 miles on it. Never been in the shop since the day I bought it June 2004 like new to this day. Tows heavy loads and has never broke a drive line or worn out a U joint and has been stuck in snow and ice several times in the past 13 years.
This will be a VERY short version. My husband and I have always worked, never had help from the government. Never had anything repoed or taken back. This was VERY VERY embarrassing & degrading! Bought our 2007 Dodge one ton truck. In 2010 we got behind on 2-3 payments and was contacting Chrysler each month to try to let them know we would send them money asap (I have all names and dates of all of this). Husband was working in Arkansas and the truck broke down, was told it was the fuel injectors. We had them fixed at the price of $3600. While the truck set at the dealership and we were waiting on our taxes to pay the bill, Chrysler contacted us and said they were repoing the truck. They felt that where the truck was sitting was dangerous and they would pick it up. We paid Chrysler $2025 to catch the bill up in full and take it off the repo list. Why would we pay them that much money if it didnt take it off the list of being picked up? Two weeks later they picked the truck up from the dealership where we had it worked on even AFTER paying the bill in full!!! The dealership was going to take all our personal belongings out of the truck for us but the repo company said not to worry they would do that. The repo company cleans out the truck and drags it to a Texas auction. We hired an attorney so we could get the truck back and continue making payments on it. We did not want it to go to auction then we have to pay that huge difference when it sold while someone else drove the thing around. Then we would have to buy another vehicle for my husband to go to work in. I go to Texas to pick the truck up. It has 3 new dents in it and the mirror is broke! When I pick up the truck in Texas I immediately go to Arkansas to the repo company to pick up my husband’s stuff. The repo company had stolen our GPS, some knives, a NICE pair of jumper cables made out of welding leads and several other things that were in the truck. Im pretty sure the dealership would not have stolen that stuff out of the truck I know that repo company did. Their office was an old house that was really run down and nasty, would not let my kids out of the truck while I was there. The repo company swears there was nothing else in the truck except what I picked up! They lied, Chrysler lied and up to date we have paid about $60,000 all in cashier’s checks. But Chrysler gets to make the rules up as they go along!! No one ever gets on to them or how they conduct business. Once we got the truck back and started making these ridiculous payment of $1270 per month it still breaks down. Still had to pay the $3600 for fuel injectors. The front tire and WHOLE rim fell off while driving down the highway pulling a camper heading to another job. Sparks were flying and it caught on fire. I wish we had no morals we should have let the dang thing burn! That was almost $3000. The thing is always in the shop! For what we have paid out in repairs we could have bought another truck!! Im teaching my kids and anyone who will listen NOT to buy anything from Chrysler!!
On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.
I purchased a 2011 Dodge mega cab 4x4 longhorn edition dually last year ($54,000) because I owned a 2006 same truck and it was great to me. This 2011 has been a big headache. It has a horrible vibration and a loud clunking noise when you let off gas or give it gas. It is doing this since day one. I am back and forth to dealer, till I filed for lemon law. Florida only covers vehicle up to 10,000 GVW and the truck is rated for 10,500. Bunch of bull crap. I had to file a lawsuit and I am in the process now. The court date is not until Sept 2012, so I will have owned truck for over a year and a half. On top of it all the truck gets horrible gas mileage compared to my 2006 almost half. My 2006 would get around 19 on highway and the 2011 gets 10. What a joke Dodge is. I will never buy another one after these problems with customer service and Dodge. I have read on several forums that people are having this same problem and have been getting the same run around. If there is anyone who would like to file another class action suit get in touch with me.

