Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.We were told by a Nissan mechanic that Nissan is fully aware of the issues with the transmissions in the 2013-2015 Nissan Altima and yet they won’t do a recall or provide assistance to owners. This is heartless and senseless of such a major company. Lost and dont know what to do as this is major, while we are in the middle of planning our wedding, daughter car went out and its the holidays. Real nice Nissan.

Nissan may make a decent vehicle but the financial company NMAC has a lot to be desired. Customer Service people never listen, can’t resolve issues and always apologize for the other person mistakes but never takes care of the matter at hand. Whoever trains these people needs to retrain or fire them because I refuse to do any more business with them.

It started out that my A/C would not work if I was sitting still. We called Nissan service and asked them what it could be. They listed a few different things. And none of them were your transmission could be getting contaminated with radiator fluid. Then on Christmas, our heat stopped working. My father-in-law had my husband check the radiator fluid. It was low so they filled it up. And everything was fine. No one still had any idea what was going wrong. Then in March 2010, I went to pull out into traffic. My car had a hard time switching gears and picking up speed. It just suddenly happened it was driving fine. And then, nope not anymore! Thank the Lord I am one of those drivers who wants the road to be almost clear. Because if not, I would have had a bad accident. So then, I called some people. And at that time, no one still knew what was going on. We have some Nissan techs that are friends. So, I guess Nissan finds out the problem somehow, but they will not help anyone out. Even if you got all your services, this would not have been caught. Nissan needs to man up and fix these cars! I have called National Highway at 888-327-4236 and have made a complaint! Please everyone, do the same.

Most horrible experience I’ve ever had buying a car. The dealership wasn’t the best to deal with but the fact that Nissan itself is selling cars that it is knowingly putting out there that the transmissions aren’t going to work or last for even the life of a loan is absolutely pathetic as the transmission has now went out in my 2016 Nissan Sentra and I still owe over 15,000 on the car. I have no warranties to help me. It’s not part of the lemon law. Why? I don’t know. It’s built the same year those transmissions where nobody can explain to me why it’s not part of the lemon law and what makes it even worse Is one we were being sold the car. That’s all they sold was the transmission and how this new transmission was going to revolutionize the industry. I wouldn’t fill that shift, my fuel economy would go up etc. etc. and from day one it’s been nothing but a nightmare. The dealership nor Nissan has been willing to help me. I had previously owned Nissan’s and got 300,000 miles out of them that’s why I came back to you guys after this purchase. I will never even look at another Nissan again regardless of maker model.

I took my car in to get the leather fixed, bubbling AGAIN. This has already been replaced once. My vehicle is barely a year old. They told me its because of the oil I used to clean it. The first and only time I have ever even attempted to clean my car was 3 days ago. Nissan cleans it when they service it so frequently. It is NOT because of the oil. I have already been to arbitration because the convertible top scrapes the seats when it goes up and down. Now while my car is under warranty something that was already replaced once they arent going to FIX! I will be calling the BBB again and maybe this time I will hire my own lawyer. I have never owned a Nissan and I never will again! Very Disappointed! Nissan does NOT stand by their product.

At 113,000 needed new transmission. After 18,000 heard same high whining noise after driving for 30 minutes. Said was transmission - gave me a new one. Its been 5,000 miles - same thing - and now say I need a transmission cooler kit which isnt covered under my transmission warranty. Will cost $1800. My question is how come when I got 2 new transmissions, the noise went away. If this was the original noise, how come it goes away after new transmission? The dealer and corp cant answer that. I believe wrong diagnosis and it is the transmission. I wont add $1800 to a used car without knowing thats the problem for sure. It may be the problem. Like I said every time I got a new transmission, it never made any noise. Only later after certain miles put on it. I will never buy a Nissan again and my family who owns will not either.

Purchased car in April 2012. It is a convertible, just in time to enjoy for the summer. But that did not happen because within a month of having the car just in time to use for the nice weather, the car was in for service because the roof would not go up and down - 3x this happened. Then the winter came, no problems, because you dont look to put the roof down. The summer of 2013 is here and the car is in for service again - entire roof was replaced and still does not work properly. The car has been at 2 different dealerships in the 16 months I have owned it for a total of 7 times. One dealership even tried to give me the car back with the windows not closing properly.

Ive been dealing with the same issue for over a year and a half. Every time I call to see if they have fixed the problem (after they have told me it will be fixed), they havent. I dont understand how a business can run without doing their job. Ive called at least 15 times and have been told every time it will be fixed. Ive even asked for a call back every time; not once have I gotten one back. After a year and a half, NMAC has impacted my credit score. I planned to purchase a home in September 2013 but will not be able to. My quality of life has been diminished severely due to this issue. I have lost sleep thinking about what NMAC has done to my credit and how I will have to pay for NMACs fault for years to come. I can honestly say I have never thought a car purchase would negatively impact my life like this. I can only imagine how many customers Nissan is losing due to NMAC.

I have a 39month lease on a Rogue - 4 months before lease end, I had to replace all 4 tires. So I did, at a cost of over $600 from the dealer. And whoever drove the car in/out of the service area put a big scratch on the back corner bumper. I had the lease inspection a few weeks prior to turn-in date and it was noted that the tires were mismatched (they put on H speed rated tires instead of S speed rated) and that I would be charged $628 for new ones plus another $100 to fix the scratch. I called the dealer since they were the ones who put the new tires on (and the scratch). They replaced the four tires with the right speed rating and fixed the scratch. I was assured that everything was taken care of and all I would owe was the disposition fee at that time. And when I turned it in, I was assured again that everything was taken care of. I always serviced the vehicle on time, kept it super clean and even turned it in 7,000 miles under the allotted amount. I got a bill today from NMAC for $1,198.80 for new tires and the scratch, plus the disposition fee. Of course, there is no contact phone number or email on the bill (I did find a number to call via searching the internet). I have contacted my dealer first and can only hope they will help resolve this for me. I am physically sick to my stomach and will never, never, ever lease again (especially from Nissan)!

I have an 11 month old daughter, who rides in a car seat. I rented the Altima. So, I placed the base of her car seat in the rear seat of the car. Put her in her car seat and locked her in as always. By the time we went 30 miles, her car seat was almost on its side. The belts do not lock the base in place. My concern is for any parent with small kids in car seats. Please look into this problem. I am taking the Altima back today.

If I could rate Nissan a 0 I would. All around terrible service from the advisors up to management. Brought my vehicle into Pine Belt Nissan of Tomsriver NJ. I had what I believed to be a stress crack across my windshield. The advisor along with the service manager both looked at it, and clearly said they could NOT find any point of impact, obviously with that being said it would be a factory defect. They sent all my info along with photos to Nissan corporate. Who I went back and forth with to have it covered since the glass had NOT been hit. Anyway it had been denied all across the board. Not a single person could provide an explanation on why the glass broke, of course they only work there but know NOTHING. I even asked them if they could Pay half the cost. Again was told NO. I would of happily taken aftermarket glass didnt have to come from the factory. Im guessing Nissan knows nothing of “goodwill”. Customer service is TERRIBLE! They cant even do the right thing for their customers, they would much rather lose them instead. Nissan is pathetic. I would never ever lease or purchase anything from this awful awful company again! Everyone else tell your friends and family! All they could come up with was, Sorry car is not in warranty, spare me Nissan. I will never serve my car in any Nissan service center again. Nissan does not do the right thing and thats the bottom line! Poor product and terrible employees.

I have been trying for 5 months to have paper statement mailed.

I purchased my Nissan Rogue SL a few weeks ago and my NissanConnect has NEVER worked. I have contacted the connect services numerous times concerning this. Always being told... we are working on it, sorry... Today I contacted Nissan customer service directly and was told that they cannot help me. I must speak to Nissanconnect services. I explained that I did not want to speak to them again after numerous tries. I was still transferred. I waited on hold so long I finally hung up. Terrible service!!

Nissan has to be one of the worst companies known to man. If youre having issues dont even bother to contact consumer affairs because all youre going to get is an Im sorry. Honestly sorry does nothing for the problem I am having. A little over 30 days ago I purchased a certified 2014 Nissan Sentra. All to find out I was infested with German roaches. The dealership refused to fix this issue until I personally went in there and threatened to tell all of their customers they sell cars with roaches in them. What makes it worst is I also need my brakes done and my ac filter changed. But to make things worse the mechanic wont touch my vehicle in the condition that it is in because it is infested with cockroaches. I called Nissan USA and only thing that they could say is Im sorry to hear that. My car has been bombed over 10 times and over a week later I still have only gotten a sorry from Nissan. Quite frankly I dont even want my car back after it had to be bombed 10 times.

Driver airbag out on my Vehicle at approximately 75K + Miles - I called Nissan Consumer affairs after shelling out 1500.00 almost for a defective airbag on this car and they would not help us with the issue. I had to seriously take a loan to pay for this. Not to mention that this should not be happening at this mileage. I should also mention that we have had to take this car in for the Seat to be fixed and the seat belts on more than one occasion. Looks like this will be our last experience with EVER owning a NISSAN! I am very unhappy at this point and wanted to warn others if you buy a NISSAN make sure you buy extended warranties because you will be out a lot of money.

It was Friday July 3rd 2015 we and just arrived back home and it was storming and rain and my father had put the vehicle in park and then had said he was going to fix the gutter and I had went to go hold the ladder so my father wouldnt fall and he had asked me to go get the drill and returned back outside and my father and I had heard someone screaming and went to go see who it was and it was my mother. She was on the ground and couldnt get up. She said she had reached to go turn the truck off and was in the truck. Went to get out and the door had knocked her down and all of a sudden the vehicle ran over me. Now Im in a wheelchair And I have severe bruising and 8 inch cut behind my left leg and will be like this for at least two months. And then maybe have to have surgery on leg and foot. My truck is under a recall, a 2005 Armada Nissan... Please call me ASAP **.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

We purchased a new 2015 Nissan Rogue with a CVT transmission, we also paid for an extended warranty. We have since put 91,000 highway miles on the vehicle. The transmission began to stutter and lightly slip at random intervals. I DROVE it to an authorized dealer (Antwerpen Nissan here in Owings Mills, MD). They told us that after ($149) diagnosis, it needed a valve body and cooling assembly. We were then informed that it needed a new Catalytic converter as well. They stated that our extended warranty expired at 60,000 miles, but Nissan would cover 60% of the transmission work.After replacing the parts, the vehicle was still doing the same thing and now would not shift out of 1st gear. We were informed that we were now responsible for an additional $1377.00 for another transmission part. Remember that I drove the vehicle there, with NO issues of shifting our of 1st gear. Bill at this point would now be around $3700.00. They have now replaced the additional part (I was not told what the mysterious part is) and again the vehicle will still not shift out of 1st gear and still slips. I have now been told that they will have to try and figure out what to do next, however it will of course be an additional charge.They have had the Rogue for 2 weeks now, they DID provide a courtesy car after 4 days. I have cited multiple online recalls for 2012 to 2018 Nissan Rogue with the CVT transmission, as well as lawsuits I have found about them. I was told that my vehicle is not listed by the Highway administration as being part of any recall or bulletin. BEWARE. We are adult drivers who are not rough on our vehicles. We are without our vehicle, currently sitting at a huge bill, a broken vehicle that has only gotten worse from the work that was done, and still waiting to hear how much MORE we will have to pay to get our Rogue back.

Timing chain tensioner guide premature failure. This is a known problem Nissan has with their engines. Timing chain tensioner premature failure. Nissan has a timing chain that requires no maintenance, yet they use a tensioner guide that is not up to par. There is already on lawsuit for similar Nissan cars maybe there should be two. Fontana Nissan quoted me $800-$1900 to replace this $30 part that was made with a poor quality plastic. If it wasnt a quality problem the OEM guide would still be sold instead its a new part and new part number. Ive owned one Nissan Altima before this and currently own a Murano, Cube and Altima in question. $800 - $1900 to replace a $30 part that is poorly designed and no mentions of any maintenance on the part is insane.Does it seriously make sense to have a customers engine removed from the car, have the customer pay $800 - $1900 and not have a car for a week, or take a chance of the guide failing completely, the chain slipping and would destroy the INTERFERENCE engine possibly on the highway for a $30 part that is poorly designed?

For the last 2 years or so my 2015 Nissan Rogue SV has not been sensing my key fob when its in the vehicle. It happens with both of the key fobs. This occurs intermittently but more often than not. The vehicle has more than 36000 miles so now its out of warranty. I cannot be the only owner complaining of this issue. Sometimes it takes me 10 minutes or so just to start my car because the vehicle thinks I dont have the key fob with me.

I have three case numbers for the same issue with Nissan USA (**). All of my correspondence should be included with each case number. The attached comment below was my last comment back to Nissan USA. I have offered to take part of the responsibility of the repair and pay the labor. I paid to have parts replaced that were in good working order. (Both catalyst) due to a known defect in the manifold upper tubing 2004/2007. The vehicle was passing DEQ every time I had tags renewed, which, I had done in November of 2014. I have no way of knowing when the manifolds cracked. If a notice had been sent out I would have taken my Armada in to be checked. The cracks were very small and in the same place on both of the old manifolds. The dealer was obviously aware of the issue. The service manager told me when he showed me the old manifolds, Nissan corrected the issue by adding a weld to the manifold to prevent it from cracking. I hope this can be taken to another level of review.This is my 4th Nissan and will probably be my last. If Nissan was truly interested in keeping customers for life they would at least cover the parts due to the nature of the issue. Had a notification been sent out in regard to the issue I would have taken the vehicle in to be repaired. Nissan basically covered their butt by extending the warranty and not notifying their customers of the issue --- WRONG --- this issue needs to go to a level above whoever is reviewing my case. I will pursue my case with the Consumer Protection Agency.

Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager declined me stating that I was not in a position to receive the extended warranty that I was lucky that I was even approved for the car. I had to beg for GAP and he made me pay for my GAP cash upfront $500. Also when I called my finance company to see if they had additional options they stated that those instruction about extended warranty was not true that they would have went through another company not them. At that point I did not understand why the finance manager had me lie to the finance company about the type of car I was receiving if I would not be covered. Basically I was taken advantage of and it worked on their end because now I am screwed out of a car unless I come up with the funds to fix the issue. Nissan said it’s nothing they can do, You have to buy a $3500 transmission. I do not know much about repair to cars but my car is calling for a sensor and Im not sure why my sensors cannot be replaced vs the entire transmission!Call Consumer Affairs and they had an attitude. Told me there was nothing they could do and hung up on me. I will be taking this to the next level. My voice will be heard and something will be done. I would have never spent my money with them knowing I would have to deal with such poor service and attitude! Please do not put yourself in my situation stay away from Nissans (CVT) they are NO GOOD! Terrible customer service and they will do NOTHING to help you.

I leased a 2014 Pathfinder May of 2014. My gas mileage was very poor. At 2500 miles, I was averaging 8 to 9 miles to the gallon. The car is rated at 19 city and 25 highway. I mentioned it to the service department and he said I need to get more miles on the engine and that it would improve. Well I dont expect to get 19 mpg but at least 15 to 16 mpg. I now have 11,000 miles on the car and am averaging a big 10.1 to 10.3 city and 12.6 highway. I am not a lead foot driver. I took it to my dealership and they said they would check it out correct any problems they find. After having the car all day, they claim there is nothing wrong with my car. Is 12.6 highway send up a red flag or what. My friend has the exact same car as myself, same model, year, and engine. He averages 15.9 city and 18.2 highway with his a/C on. I mentioned this to my dealer, they said to call Nissan consumer affairs rudely. Well I did, they tried to tell me maybe its the way I drive and look at my book from Nissan to get some tips on how to drive to get better gas mileage. What kind of tips can I get for highway driving? Your foot basically stays in one position driving on the turnpike at 65 to 70 mph. The woman at consumer affairs said to take it to another Nissan dealer for a second opinion and if they find nothing wrong then Im basically stuck with what I have. She also said the gas estimates are just that an estimated mpg. Does 12.6 mpg come even close to the 25 mpg rating of Nissan. If I dont get any solution from Nissan then I will put big lemons on the car with gas mileage I am getting and park it in front of the dealership. Maybe it will get someones attention. Well, thats where I stand at this point.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.The warranty is worthless - a piece of trim flew off the car roughly 5 months after we bought the car, and shortly thereafter, the plastic fog lens replacement piece fell off. The local dealership gave the run-around, canceling two appointments because they didnt want to have to waste their time with us. Just recently (33,000 miles), we realized that the tires needed to be replaced. We called the dealership where we had originally bought the car and were told that unless we had detailed records showing we had done the rotations exactly per their schedule, we were out of luck. The warranty was supposed to be 3 years/36,000 miles bumper to bumper. What a crock!We were told at the Nationally Recognized Chain store we took it to, that Nissan purposely toes-in the tires on their small cars to make the car seem to handle better than it really does. They had badly over-toed the tires on this car, hence the exxagerrated baldness on the tires.

Ive been a LOYAL customer of Nissan for many many years purchasing over $100,000 worth of vehicles, over a period of time, but NO MORE. We purchased a 2011 Nissan Rogue from a dealership in MD, have taken the vehicle there for all services, except tires of course. Weve kept up the maintenance on the vehicle, as our record clearly shows and now that we have an issue, NISSAN Corporate bailed out on us.. YES, they sure did. I just want all Nissan owners and owners to be, know NISSAN should have a massive RECALL on their transmissions for the Rogue. When we started having an issue with the transmission, we of course took vehicle into dealership, which, they in turn, said transmission has been known to overheat, therefore, they installed an additional cooling device on the transmission. However, after having this installed, which was covered under the warranty, it worked for a little while, and guess what? You guessed it, it is now overheating again and of course out of warranty. Perfect timing Mmmmm?? My husband took vehicle back to the MD dealership, they tested and said the transmission is SHOT and may burn up at anytime. WOW, Big surprise, again. We were then directed to contact Nissan Corporate headquarters. We did, they set up a case, dealership submitted papers to Corporate and guess what? They told us to pound sand. Yep, what a wonderful Business Relations we have here! Ive been dealing with customers most of my adult life and to say the least, you would THINK that a major corporation like Nissan would at least work with their customers, but NO! We offered to pay half of repair cost, still NO! To say the least, Im truly disappointed by Nissans response I received today and would NOT recommend anyone buying one of their vehicles, which I have three of them at the moment, until the Rogue transmission cramps out completely. Sincerely, disappointed customer, but NO MORE! You will NEVER get my business, nor will I recommend NISSAN to anyone ever again.... Have a nice day!

First my brake module failed which by the way is an $1100. Part only covered under extended warranty... After leaving from this repair the same day I went to get gas and the gas pump valve at the gas station kept clicking closed like the tank was full when it was not. I thought it was the gas pump at the station. Went to another one and figured out that it was the truck. Took it back immediately and it was not covered... In a miraculous coincidence if you believe in those I received an notice from Nissan two days after the repair that there was an issue now covered under extended warranty for a gas vent tube... In the letter they described the exact symptoms I was having but when I inquired they would not cover the problem because it was the valve and not the tube. Sorry Nissan but you dont get a pass on this one. When you purchase a vehicle you should be able to put gas in it no matter how old it is... Ridiculous.

Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)When I picked up my car, I feel there is gas pedal delay in the initial acceleration (between 800 and 1800 RPM). On minutely trying to identify, why there is an uneasiness for me to drive, the usual resistance in the gas pedal that is altered, and the pressure I usually put on the pedal has changed, and which started to get annoying. Usually I use 87 octane fuel. This time I filled 91 octane fuel, still the acceleration is identifiable. Usually I drive in ECO mode, which is sluggish. Normal is better and Sports mode is usually quite peppy.After trying all the combination, I realized this the feedback/resistance, may have been altered. Dont know how and why (forgot to mention I had also asked for bronze cleaning on the car). Dealer has failed to understand the point and they keep on telling me about sensors and error codes. What I realized after studying the matter that the sensor and codes will work nice, when the pedal recognizes the press.Concern of mine is the pressure is gas pedal stars identifying the press after a small delay (maybe we are talking about 5~7 millimeters). Why I am concerned: I have to press more gas pedal now to get to my normal driving habit for years/decades; I am quite concerned now if this pedal will have more issues to offer; Since the pedal feedback/resistance spring may have altered, it may happen, that say when in highway, it will get stuck to a position and send incorrectly send sensors of pedal being pressed even after removing feel from pedal. Now I feel little unsafe in this car. More details can be shared on request.

I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my transmission cvt is out. Unfortunately Nissan offered only to cover half which means I WILL HAVE TO PAY $1600. I will put a down payment on a new vehicle than steady have to deal with these issues.

This is the beginning of my campaign against Nissan. They build crap cars and dont stand by their product. Do not buy a Nissan. You will regret it. There are ridiculous problems that you would not expect from a car built in the 21st century. They are common across the board. The door handles come off simply by opening the door. Water pools in the driver side floorboard. The airbags will go off for no reason. The airbags are the only thing theyll fix because they know its a liability.

Searched online for Nissan problems with gas gauge and vehicle shutting down. During research found a listed recall for nissan frontier models #10v07500 where it list a faulty fuel sensor unit. Person told me that it was not a recall but a warranty that was listed in 2010 and expired in 2012. The fuel sensor unit is faulty giving false fuel tank readings. I asked what about the recall, gave them my 2006 nissan frontier nismo 4.0 info and veh ID. All they gave me was a ref# **, and said I have to take them to the dealer here but it was not warranted and I cant get an appointment till next year in MID january.Somehow it seems the fuel pump might be an issue as twice I have stalled in traffic and once coming down our H3 highway. Can you say scared as the vehicle cuts off and you have no control, but hard steering and brakes that cant work as if the truck was running would be easier to stop. Glad there wasnt the pali because I would not be writing this and my family probably sue nissan. Now my truck has quit. Nissan is closed have to take to outside mechanic as I work daily to try to support my family in this expensive island.

I recently brought my vehicle in to be serviced due to some noise coming from the rear of the vehicle. After looking at the vehicle I am told that the rear end pinion bearings have gone bad, and that the pinion seal is also leaking and is described as a nonreplaceable part - as such, the rear end assembly needs to be replaced for a cost of close to $4000. Note, I do not have a trailer hitch, and do not tow anything. This seems like a very extreme repair for a truck with mileage in the 80k range - and would seem to be a reflection of the poor quality and craftsmanship when it was built. Ive regularly taken this vehicle to the same dealer service department for previous repairs, oil changes, etc.- there were no previous signs or indications that this would be an issue.

Back on April 25th 2020 I traded in my Nissan Rogue sport at rt 46 nissan in Totowa nj. I leased an Altima. I find out at the end of October that the paperwork was not done and they say I am delinquent on my rogue. I have been going back and forth with the dealership and nissan corp for 2 months. They have destroyed mine and my wifes credit and it is December 29th and the problem is still going on. I will never buy a nissan again and I wish I could get rid of the one that I have now. If anybody needs a new vehicle I would not suggest 46 nissan or nissan corp at all.

I purchased a Nissan Xterra from Team Nissan of Marietta, Ga on 11/10/2011. The sales officer gave me prices of the available models. He misled me in prices several times on phone that resulted in early sales of my Xterra in possession and prompted me to buy on emergency basis. Apart from this, he gave me misleading information and avoid disclosure responsibility as he mentioned that only shortcoming in the vehicle. I was buying Nissan Xterra S model against X model, that one has alloy wheel, automatic outside mirrors and hard wood in trunk. And the one I was buying had missing these 3 features. Plus I would save $2000.I purchased the vehicle and I found out the next day while I was driving to the church with my wife that it did not have the main necessity like inside lights on drivers side, and the mirror on the passengers side. We are senior citizens, I dropped my hearing aid one time and denture on another time, and tried to turn on the light to find and there was no light. I had to pull on side to find them. I complained the next day and they did not entertain me and said the sale has already been reported to Nissans main office.I complained but Nissan North America did not respond. I also participated several times in surveys and as of this date they have not responded yet. I am experiencing hardship which will continue till I own this vehicle. Now finally I am trying to complain to watch dog agencies, BBB and good governance and fair trade, and still if Nissan would not address this, I would report through media.

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my covered transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

I leased a 2012 Altima SL and made all the payments on time. I turned the car in at a Nissan dealership and paid all balances due. Several months after that apparently NMAC decide there was a balance due of $127 and never contacted me (email, phone, postal mail). Since I was unaware of the situation the amount went past due and I got a 30 day late notice on my otherwise perfect (770+) credit rating. Thats how I found out they felt I owed them some stupidly small amount. Absolutely horrendous customer service and I will never deal with them again. Its a shame because I enjoyed the car but their financing arm is absolutely horrible to deal with every time I have had to call them or otherwise.

Purchased date:06/12/2015; Model: 2015 Versa S Plus; Dealer: Imperio Nissan of Irvine, CA; Service Rep: Scott; On November 1, 2016, around 9:50 am, our car was traveling in a very slow speed on an interchange on-ramp from freeway 110 north bound to 105 west bound in Los Angeles County. The traffic was moving in a slow fashion on an uphill on-ramp. As the traffic was getting slower, I gently stepped on the brake to slow down the car. While I was holding down the brake pedal, suddenly I heard a clunk noise and felt a vibration. At this point, the car started moving on its own without a sign of slowing down. I immediately tried to step on the brake with full force but felt the brake pedal having no pressure at all. Although a safe distance was kept from the front car prior to the accident, as the brake pedal traveled down to the floor, the car continued to move closer to the front car with uncontrollable speed.At that time, the only thing I could do was to veer the car towards the right edge to avoid direct impact with the front car. Based on the owners manual, I believed the anti-lock braking system function was being erroneously activated at the time of the incident since the dry and non-slippery road condition did not warrant such activation. And what made things even worse was, for whatever the reason, the car was moving on its own with uncontrollable speed while the brake pedal pressure was completely lost due to a faulty ABS activation, which directly caused the car crash. This vehicle was purchased brand new on June 12, 2016 and a subsequent recall serviced was done on August 13, 2016 from the same dealer following a recall notice with regard to sudden acceleration safety concern. The liability insurance claim was filed for the accident. The mileage was 8740 at the time of accident. The dealer was contacted on 11/7/2016 and the service rep named Scott was refused to take the car for inspection. I called Nissan consumer affair in TN and a on-site investigation and inspection is yet to be confirmed.

I am the unproud owner of a 2013 Nissan Juke. This is my 4th vehicle and I have never experienced such issues out of a vehicle previously. First, I will say the vehicle doesnt even have 150,000 miles and but all issues (except the newest one) were all before hitting 100,000 miles. To start, I have gone through three cylinder replacements and thought the transmission was going to have to be replaced (luckily that bullet has been dodged so far). I believe all replacements were for misfires. These were all out of pocket and hundreds of dollars each time.Now my vehicle is sitting in a repair shop because the parts of the undercarriage are starting to rust. The best part is I went to get an inspection sticker and as the man turned my steering wheel, the ball bearing snapped in half so it cannot be driven. Obviously, I didnt pass the inspection. The mechanic said Im lucky that I didnt make a sharp turn getting my vehicle there or it couldve resulted in myself or someone else being badly hurt. This was the result of the rusting undercarriage. Do yourself a favor and run as far away from these vehicles as you can. Otherwise, keep thousands of dollars aside for unexpected and ongoing repairs.

Shame on Nissan! I am extremely disappointed by the way I was treated. My steering lock control unit went out and even though there was a petition to get this part recalled I had to pay for the part. It was past the warranty, but I was told that if I took my car to a dealership, I would get a fair review of my case by Megan, the regional consumer affairs specialist, in hopes of warranty assistance. She denied my claim in part because my 2009 Altima had not been to a dealership since 2011, implying that I was not a loyal customer. Why would I take my car to a dealership if there isnt any repairs that need to be done on it? I have owned FIVE , Nissans and bought 1 brand new car and 1 used car from Suntrup, not to mention personal recommendations. I have paid Nissan upwards of $40,000. If that isnt customer loyalty I dont know what is. Complaints have filed with the BBB, FTC, and NHTSA.

Nissan has produced a product with an obvious defect and has not warned their customers that if not repaired, then it can cause major problems with the transmission. I have had to pay over $5000 in repairs and rental cars for one month. There is a backorder on parts to replace the overwhelming amount of transmission repairs.

Nissan 370Z is a great looking car with horrible storage space. Great acceleration but no sunroof, hatchback, and 2 door. Pretty easy to park cause its compact and small. I also like the color -- a silver grey. The body shape is sporty and looks great. I bought the car mostly because of the way it looked and the acceleration and the sportiness of it. I wish that it had a sunroof/T-top. Though those can be a pain in the butt. I hate the headlights. I think they should have been pop ups. I hate the hatch trunk. Nowhere near enough room. Seats are black cloth - very ugly. I hate that it doesnt come with a hatch cover. I have one that does not fit the car.

I purchased a 2011 Nissan Rogue on mid August. I received the statement that my payment would be due on August 30th. On August 26th, I wanted to pay $6,000 online as my first payment. I had to call the finance company and they told me that they couldnt process the amount of $6,000 and that it could only be $2,000 at a time. Well, I had no choice so I split up the amount into three separate amounts online and to top it off, I was charged a $5 convenience fee for each transaction. Well on August 31st, I checked my bank account and to my surprise I had a charge of $12,000 plus six convenience charges. I called the finance company and advised them that I only wanted to make a payment of $6,000 not $12,000. I asked to speak with a manager several times and I held on the line forever. I was finally transferred to a manager, Rosey, and explained my situation. I asked for the convenience to be waived and they denied my request. This has been such an inconvenience at this point and very disappointing. Rosey explained that this same issue had happened to someone else earlier as well and they couldnt do anything for me. They advised me that they would reverse the additional $6,000 charge which they mistakenly charged me but that it would take seven to ten days to process. Now, this situation has made me to have to borrow money from someone else as I didnt have this amount in my bank account in the first place. I will never purchase a car from Nissan ever! Their finance company is irresponsible and the management are imbeciles.

On May 1st 2015, my car would not start. I had to have it towed to a Nissan dealer. I found out it was a faulty steering column mechanism. This faulty part was recognized by Nissan and they extended the warranty. I filed a claim for reimbursement online and later received a call stating my claim would not be covered because it was out of the warranty time.....by 1 week!! This is Nissans problem because they knew the part was faulty. Online, I found a lot of unhappy people about this issue. That doesnt even include the people who wouldnt complain online.. I was hoping they would stand by their product, especially when they knew it was faulty.

A couple of years after purchasing my 2008 Nissan Rogue I began hearing a whining sound coming from the transmission while driving on long road trips. Eventually while on a road trip I was suddenly unable to accelerate. The pedal was down to the floor but rather than pick up speed, the vehicle would decelerate and was unable to even reach the speed limit on the highway.After bringing it to Nissan they said they would replace the transmission. A couple of years later I now have the same exact problem again. So it seems Nissan decided to replace the transmission with yet another faulty one or perhaps didnt even actually replace it the first time and did a temporary fix of some kind just so that the warranty would expire before it happened again.When I brought it back to Nissan again telling them the same problem has occurred they said they couldnt find anything wrong and refused to fix it. Nissan is fully aware of the problem as they now provide a fix for the faulty transmission but if course at the owners expense. That is ridiculous as Nissan should be held accountable for this faulty transmission and should eat the cost of replacing it or installing the fix since they were incapable of making a quality transmission in the first place. I am outraged that they have gotten away with this and cant believe a company should be able to take advantage of customers in this way. Shame on Nissan and I hope that everyone who wants a quality car from a company that cares about its customers stays far away from Nissan as you will be sorely disappointed!

Like everyone elses bad experience mine is no different. There is documented evidence that Nissans have a design flaw with the transmission that is very expensive to repair and is dangerous to the consumer because there is no warning and the radiator, coolant fluid and transmission fails causing internal problems. I have a 2006 Pathfinder and had always maintained my vehicle at the Nissan dealership, which is documented. I was driving 3 hours from home when check engine light came on. I continued to drive to the next available Nissan dealership where my vehicle, when acceleration became difficult and the vehicle, simply stopped and began smoking. They told me it would cost $8600 to fix. The value of the car was, before this was $7500. I was forced to rent a car in order to get home. I contacted Nissan Consumer Complaint and was given a complaint claim number and thought something would be done... Nothing. The claim representative just told me he was sorry but they could not help me. His response was scripted. How can these people get away with putting peoples lives in danger? I contacted the Manager of the service Department where my vehicle is currently located. He returned my car and indicated that the cause of my vehicle failing was due to the radiator, coolant fluids, and transmission failing. I plan on filing a lawsuit because this is insane for a dealership not to make a consumer aware of a major problem like this.

I faxed a problem that had occurred in July 2011, and till this day, I have not heard back.

I was involved in a serious accident which totaled my 2017 Murano (not my fault). I was injured, however, I notified the insurance company and GAP immediately. The insurance company totaled the Murano (which I knew they would). I notified Nissan financial within a few days and shut off auto pay. Within a few weeks I had to replace my car (went with Subaru this time, its much safer). Nissan received the check from the insurance company for $21000 about 3 weeks after the accident, Nissan is filing the GAP claim. However, Since they have not received the GAP payment within 30 days after I stopped payments on the Murano, Nissan finance hit my credit for late payment (even though they received $21000 from my insurance company before the 30 days late).Since I needed to replace Murano and I knew insurance and GAP would pay it off. Nissan does not care about circumstances (injured, needed a new car, etc...). They will not wait for the GAP payment. I made every payment on time until the accident happened. Nissan ruined my credit. Im still under Drs care and have not been cleared to go back to work, but Nissan does not care. All they have to do is put the late payment on the back end of the loan, but they wont do that. Shame on you Nissan, ethics are not your strong point.

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, Im still paying over $300 a month on a truck that I cant drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I dont know where to turn to now!

Still trying to pursue a Lawsuit over a negative life-changing experience which cost me negative and fraudulent credit reporting by NMAC of which I did end up homeless, (my line of work depended heavily on a near perfect credit report) for which NMAC finance/accounting department exercise Corporate Greed to the Max!NMAC lacks Leadership in their Accounting Department. Will accept Fraudulent paperwork that High School Graduates with ZERO accounting background, are the financier within Nissan Dealership cross country. The Nissan Dealership Mission is to prey on the Independent Purchaser; check / run credit background, even at a great Credit Score Rating, will state Zero% interest, yet Contract at 4.99% interest... Gross financial administrative error! Then, they will overinflate car cost. (Bait & Switch rule) Targeting and profiling minorities. (**s, Hispanic and Single Women purchasers.)Truth is, the dealership gains!!! The NMAC financial service gains, the State DMV gains, and the infrastructure within the county gains at the expense of the Consumer! As a whole, Nissan Capitalizes on good citizens absent of Financial Accountability by accepting fraudulent contracts by their own dealership!! This action would never hold merit in US Banking or Security grounded financial institutions.The Dealership will sell maintenance issue Vehicles under the pretense that car is without flaws. While the very own Consumer Protection Lawyer in that particular district eats lunch with the local Lawyer who represents Nissan Dealerships and NMAC! Even the Lemon Law doesnt hold up in Court, to include Consumer lawyers must be paid heavily as a kick-back bonus to steer clear of Lawsuits targeting Nissan. Similar to pharmaceutical Corporations and malpractice suits with cross-contamination probable issues! Those Consumers lack legal representation as a whole! Still hoping to get involved with a Class Action Consumer Violation on a Federal Scale! Oh, did I mention its a Japanese Corporation; manufacturing in Tennessee... NMAC Financial Department lacks Leadership, fails to correct issues and prey on U.S. Citizens as a whole! Now, lets talk about tariff issues of an overseas corporate business dealing in the USA. The last I saw, the Yen is stronger than the dollar and we continue to be screwed one way or another...THINK ABOUT THAT, before you buy Asian based Products. For the love of MONEY!

I financed a Nissan Juke 2011. I was always on time with my payments, never missed one payment for almost a year and a half. Finally, I was able to pay it off with an overage. When I called the first time to inquire about wheres my money, Ive been told that it takes 21 days for the AR to process this. Well, its been a month and I still didnt get anything. Im forced to call customer service every other day to hear the same thing. They dont know where and why. Its not fair. They charged me 6.9% for the loan, but they have my money for a month free of charge. Who knows for how much longer? I even spoke to a supervisor who was rude at times, telling me that the exact sum should have been sent. But he still didnt tell when will I get my money back. I will not be dealing with them again. Such a waste of time, money and energy. I would not recommend it to anyone.

Purchased a used Nissan GTR from Atlanta, classic cars within two months the radio and transmission failed. Took the car to Nissan to see if they could repair the transmission they said no but went on to say they would replace it at a cost of $18000. Said it wasnt covered under warranty. Had to have the car trucked across town to have it fixed since Nissan didnt know how to repair it. The car was driven into the Nissan repair shop but when they took the transmission oil pan off the car to check it the car was no longer able to be driven and I had to have it trucked to my home and then to the repair shop across town for the repair.The shop across town had the transmission repaired in under a week. The car drove better than when I first purchased it. Cost me over 5000 dollars for the repair for which Nissan didnt pay a dime. Nissan also charged me $1034.00 to check the transmission that they could not repair which rendered the car undrivable. Lesson learned - dont ever buy a Nissan. Never again in my lifetime. Big rip off. Nissan left parts out of the tranny that they knew would cause it to fail and then didnt want to foot the bill to repair it. Nissan sucks.

I own a 2012 Nissan Versa with only 38000.00 miles. The car broke down last week on me while I was driving. I had it towed to the dealership where it is still. There they say they cannot find out what is wrong with it but they too cannot get it to start. When I called them today they are now saying they believe it may be something wrong with the transmission. Thank god I bought an extended warranty on it. I cannot be upset with the service department as so far they have been very nice and I do have a rental car compliments of Nissan. But with this car having less than 40000.00 miles and the transmission going out already that is not a good sign. I love my car but if this is an indication of what is to come I am going to get rid of this car and will not go back to Nissan.

Since I purchased my car, the tires will not stay inflated. I have to add air, every week. There is vibration when I exceed 60 mph. The Sun Roof sometimes works, and sometimes when it closes it sounds like the glass is going to break. The passenger side window sounds the same way. Ive taken my car into the dealership at least 10 times since I purchased it. They do nothing about the tires. They find nothing wrong with the car when they test drive it to feel the vibration (on the local streets). As if I dont know at the age of 49 whether a brand new car should have vibration. The passenger side front window motor has now been replaced. On my way back from a customers - 2-hour drive - my air conditioner stopped working. It was only 97 degrees outside. Finally by mid-day the next day it started working again. Took it to Nissan. They couldnt find anything wrong. My drive is 10 mile drive across town (30 mins one way) to get to the Nissan dealership. They would not give me a discount on an oil change, a car to drive, or offered me anything. After 10 visits in 1 1/2. I reached out to the home office. They agreed to do a lemon review. As I suspected, they say they do not feel it is a lemon. Brand new car, $500 a month I pay to go into the dealership at least every other month. Currently sitting at 30,000 miles. I put air in my tire on Monday - 33 lbs. Today it shows 29 lbs. 5 days. Ive had my Toyota since 2001 and had to take it in to get the computer fixed at 140,000 miles. $350. Other than that, normal wear/tear. Its still running fine pushing 200k miles. The best part, Action Nissan, offered to put me into a new Nissan. At an inflated cost - $600 doc fee, $19k on my trade (which I owe $22k and at the time they were selling them for $25k - which I sent them pics of the ads) and they wanted me to pay $38-35k for the new one when they were running ads offering them at a price of $25,600 which I also showed them pictures of. I had a crappy car and have a very demanding sales job. I need reliable transportation. I have been inconvenienced 10 times - because each time Ive had to leave my car over night. I do not have a second vehicle as my child drives the Toyota now. They would not discount an oil change and wanted to screw me over by trying to get me to pay about $10k more for a new car. I told them I would not even consider a new car if the Nissan that I have worked. I keep cars until they hit about 150k mileage. So not only would I be upside down in my car, but they want to overcharge me for the new one. (Im in finance - I ran the numbers). Action Nissan sucks, Nissan Corporation sucks. 1st time owning a Nissan. LAST time owning a Nissan. They dont stand behind their cars, they have terrible customer service, and then they try to screw over their customers. I will be getting rid of my Nissan soon. I will continue to spread the word to my friends and family to NEVER own a Nissan. 1200 people will know.

Nissan will not stand by their bumper to bumper warranty. After just purchasing my brand new Nissan Titan XD 5 days later paint was coming off the front bumper. After working with the local dealer McLarty Nissan in Little Rock and Nissan manufacturer they took the word of some service tech that it was damage. But could not give me any facts on how they arrived at this. When I gave them numerous points and showed them how easily paint was coming off. If I could send my truck back today I would. Do not buy this foreign crap as they will take your money. Buy at your own risk and assume it is a Buy as is.

Losing power in the middle of traffic. Now they are saying I need to replace the transmission which is gonna cost $4600.00 dollar which only have 6800 miles on it. I pulled over. Let it cool down. Its a 2012 Nissan Rogue that Ive only had one year. Ive read so many reviews on this same problem. There should be some sort of recall on this. Please I need help on correcting this matter. I have breast cancer and I need my car to get to my treatments and it is so dangerous for my car to be lagging in traffic. Please help me.

I have a 2012 Rogue which I got brand new from a Nissan dealership in Virginia. I now live in California. Have 80K miles on it. 4 years and 2 months later, one minor part, and TWO major parts had to be replaced: the Mass Air Flow Sensor, the Torque converter, and the air-conditioning compressor, the last two breaking down at the same time. NISSAN wouldnt refund the repairs because they say the job was not done by their certified NISSAN dealer mechanic, who, by the way, couldnt figure out the first time that all they needed replaced was the Mass Air Flow Sensor, and some other part, which their expert they flew in to California from somewhere had to figure out for them. Its out of the Lemon Law period, by the way. I will not recommend ANY Nissan to my worst enemy.

It is difficult to believe that an international company like Nissan would allow NMAC to be such a screwed up company. It is impossible to get in contact with them. They have no live chat on their website (when I tried to use it it said there was a 7 hour wait). I have emailed them 3 times (no response). I have spent more than 90 minutes on hold trying to reach them by phone. I have reached them 3 times to request a monthly statement. And they have NEVER sent one. I have had the car 5 months.

I bought a 2006 Nissan Titan in 2009 with 45K miles on it. I loved the truck up until 80K miles (go figure, right when the warranty expires. Coincidence?). Just after 80K, I started having significant trouble with the front end of the vehicle shaking when I would come to a stop. I replaced the rotors and 3K miles later same problem. At 90K miles, I went to have my oil changed and tires rotated and found out I had both rear axle seals leaking very badly, a common problem amongst Titans ($600 to repair). Now, heres the big one. I started noticing a high pitched ticking sound from the exhaust. Come to find out, I had two cracked exhaust manifolds. This caused an inspection to fail, decreased horsepower, decreased fuel mileage and exhaust fumes to enter inside the cab of the truck! Cost to repair is $3,000. I did my research and it looks like everyone who owns an 04 - 07 Titan has the exact same problem. Nissan will not issue a recall for this problem and refuses to pay for the repair, even though I drive to work every day with headaches, dry eyes and nauseated from the carbon monoxide. They could care less. Funny thing is they changed the exhaust system in the 08 Titans so obviously they knew there was a problem, but still refused to fix it. Now, Im stuck with a truck that I cant get rid of because of the exhaust leak. Im trading the Titan in for a Tundra. Toyota takes care of their customers. They just wrote a check to my brother for over $9,000 because his 99 Tacoma had a rusted frame. This trucks blue book value was $5,500. I will never, I repeat, never buy another Nissan product and I will continue to bash them to everyone I know who is in the market for another vehicle. Nissans are a joke! Learn how to take care of your customers or you will pay for it in the long run! I seriously hope Nissan goes bankrupt. And with the customer service they have, its not a far stretch!

The Nissan Micra is a nice little car, good on gas and easy to get around in traffic. It has none of the usual safety features that most new cars have but it is Bluetooth equipped.

The company I work for invested in a fleet of Nissan nv200 cargo vans. I happen to look after maintenance of these vehicles. After using these vehicles for some time weve come to realize it was the worst investment ever. Common issues weve seen at 70k or less. -Rear bearings wear out at~ 30-50ks. -Sliding doors are very hard to close, worst in cold weather. -Back door handle stuck open. (9 of company vans) -Vehicle struggles to move itself even when empty at high speeds. -Cvt transmission is more like a 2 gear tranny constantly shifting back and forth between overdrive (lowest gear) and high gear. -Advertised gas consumption can hardly be met. Nv200 burns a lot of gas considering its a very weak vehicle (average of 12.8 lt/100k). -Extremely non aerodynamic, wind really hurts its performance especially on high speeds 100+. (not fit for highway drives) -Windows start to get stuck at 1 year old.-Last but not least this vehicle is NOT built to handle any accidents. Two 2018s written off due to a fender bender.

My 2011 Nissan Rogue with 62,000 miles on it needed a new transmission. Warranty said 6 yrs or 60,000 miles. My claim was rejected with a $147.50 diagnosis fee and a price of $5,440. Do not buy any Nissan products. Cant believe Nissan headquarters. With all their money cant help out customers when they know their transmissions are all defective.

Planning to travel to Illinois, planning to buy a new Pathfinder in Chicago then drive the Pathfinder to New York State then drive back to my home in Utah. I looked online, found the vehicle and price, called the Chicago dealer to buy. SHOCK SHOCK SHOCK. They told me the online sales price is not for Utah residents, and I have to pay the sale price for Utah residents (we are not talking about taxes and registration), we are talking about the cost of the car. He said; Nissan assigns individual prices to each State, each State has its own price for the SAME vehicle. Same vehicle, different costs for each State.Inquiring, Is it the costs associated in shipping?, he said no. Is the individual charges from that State?, no. What is it? He said, It is the Nissan Marketing. He then said Utah residents pay $2800 more for the same vehicle so he would charge (overcharge) me $2800 more. I called 2 other dealers in Illinois to verify that Nissan charges Utah residents a higher cost for the same vehicle. I am now looking at other brands of vehicles, saddened by Nissan marketing. After several new Nissan vehicles over the past 20 years, I am leaving Nissan, due to Nissan Marketing. Utah Nissan dealers lost (future sales), so did the Illinois dealers (today). Online buying of vehicles opened my eyes. [To Nissans credit, he said it protects dealers in the State you reside in and takes that competition out between States]. Bye Bye Nissan. That is called price fixing.

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

I took my 2013 rogue for brake shoes, check and told the service advisor that when the car is stopped at a stop sign or signal lights, the car makes a noise like the motor is falling apart. He stated he would check it. Next day he told me brake shoes are OK and that noise is normal. He said the brake shoes needed cleaning but would continue to make that noise. The strange noise that I also was concerned about, he stated it was from having the air on and the gas needs to idle more to keep it running. He said both noises are normal and it will always do that. I am disgusted and so I am trying to trade the car in. First Nissan car that I am not happy with!

I have been a loyal Nissan owner/leaser for almost 20 years - I have literally had 9 Nissans, and have always been happy with their performance. I was 2 years into my current Pathfinder lease, and my financial situation changed dramatically due to a divorce and job loss. My income went down to a third of what it was, and the monthly payment was just too much. I understand that many people have financial hardships, but as an extremely loyal Nissan customer who NEVER missed a payment and has excellent credit, I thought that Nissan would work with me on an early termination fee reduction. Three weeks and numerous phone calls later, I was literally told by a Customer Service supervisor that while she had the power to make an adjustment, she simply couldnt break their policy. Losing my business after 20 years was apparently worth the $1800 early termination fee, or actually less than that, as I was willing to pay something on a credit card to leave this lease, and then lease a less expensive Nissan that fit my budget. I worked with Hyundai, and they gave me more than $1000 more than my Nissan dealership was willing to give me for my Pathfinder. I unfortunately have the same payment on my new vehicle, but I own instead of leasing, and I will save $100 a month on gas. At least its something... but Nissan has lost me as a customer forever.

I purchased a 2010 Nissan Rogue used with 31,000 Miles on it. I have owned it for 18 months. Last week the sending unit tore up and caused my engine to blow up. The car has 61,000 miles on it now. I called Nissan to get the history on this car and they told me that in Jan 3013 that a report was made to them that there was sludge found when oil was changed. They wont send me this report and the extended warranty I bought is also refusing to pay. Please never buy a Nissan! They dont stand behind their products. Any advise?

I just bought a 2008 Nissan Rogue. Before making the first payment... My daughter was in almost a Fatality! I am very upset... as the steering Wheel locked up and put her head on into a tree. Although her broken bones...serious soft tissue injuries and everything else will someday heal... the emotional stress we have all been under since this accident..will never go away. I watch her cry everyday. I will never buy a Nissan again... but they are responsible... and should be held accountable. Car was totaled and if my daughter didnt have her seatbelt on she would be dead. The damage from the seatbelt is bad along with her fractures..but she is alive. Im very upset as she is and her mother. Not a scratch, bought less than 2 months ago.

I bought a Nissan 370Z convertible 15 months ago with very low mileage. Just beyond the 36,000 mile mark, my convertible top experienced issues which needed to be addressed right away. I brought the car into the shop, they diagnosed the problem, and ordered the part which took 30 days to arrive and install. It was discovered that a second part was also faulty and needed fixing. Five weeks later, I am out $1,750 and still have no working part as we are waiting for the second part to arrive and be installed. The mechanic who was put in numerous hours trying to navigate through the issues flat out told me on three separate occasions to get rid of my Nissan vehicle as the craftsmanship is very poor and the electrical system is backwards (he was referring to Nissan in general).He also says working with Nissan Japan when ordering parts is a pretty painful experience as well - parts take forever. I can attest to this. So in short, I paid $12,000 more for a vehicle with a convertible top that barely made it past its warranty. This is the second Nissan convertible I have owned, and both had expensive electrical and convertible top issues. I can comfortably say that Nissan is the Walmart of the automotive industry. I look forward to turning away as many potential Nissan customers as possible in the future since so many ask me about my car.

On March 12, 2012, I went to pickup my newly leased Nissan and found out that the plates on the lease car I was turning in could not be transferred to the new car because the registration had been canceled on 12/30/11 without my knowledge or permission. I had to pay for new plates. I called Nissan Motor Acceptance Corp (NMAC) and was told they knew nothing about my registration being canceled nor did my insurance company. After contacting RMV several times, I found out that my registration had been canceled online. They also told me that my plates had been returned. However, my plates were still on my car when I went to the dealership on March 12. How could they have been returned? I have also continued to pay my lease note and insurance on the car during the past three months without any knowledge of registration cancellation. I spoke with the assistant registrar of RMV in Massachusetts today, 3/15/12, and she told me that the IT department at RMV found that it had been canceled via email by a Loida ** from the Tax and Registration Department at NMAC on 12/30/11. This morning I called NMAC and they told me they now have a note regarding my cancellation that was posted on March 13th. However, they previously had no record and knew nothing about the cancellation and told me they have nothing to do with cancellation and to call the RMV. Now, the story has changed. I drove around for three months with a registration certificate in my car, which I didnt even know was invalid or cancelled. What if I had been in a serious accident? I am also required to pay excise taxes in Massachusetts. I received a letter from Nissan in December that they would be including it in my lease bill in the upcoming months as they usually do. I contacted the City of Cambridge, Massachusetts on 3/12/12 and found that they had not received notification to send Nissan a bill from the RMV, which indicated that something occurred like my registration being canceled. Now, I am afraid that this would happen anytime and frequently. I would then have to pay for new registration, new plates and explain and prove to RMV that it’s not me and why its being canceled. This is a major problem for me. I have contacted the governors office, Attorney General, RMV and Nissan looking for help. I need assistance.

I attempted to make two payments to NMAC through my banks bill pay service. The first time, I entered the account number from my statement by hand. The second time, I entered my account number through copy and paste from my statement on NMAC’s website. Both payments were returned for invalid account number. I contacted NMAC’s customer service to inquire and they could not explain why the ACH payments from my bank were returned. I then mailed a check to NMAC for my payment. I prefer to pay my payments in an electronic fashion so I dont have to worry about my check being lost in the mail or a delay with the postal system. I then signed up for recurring payments on NMAC; their only option is to pay once monthly. I prefer to pay specific amounts each check to reduce my interest costs to myself. I guess with Nissan, its their way or the highway. In addition, when I purchased my vehicle from Sheehy of Manassas, I was told my GAP insurance was free. When I reviewed my sales contract, the GAP insurance is included in the contract and the balance reflects my loan with NMAC. How is the GAP free if Im paying for it? The first contract on the vehicle was at 4.99% interest. I was called back and told I dont qualify for that rate. So if I purchase the Sheehy VIP care maintenance service and lockout service, then I can receive 2.09% but lose one of my rebates, which made my payments go up $3 per month. What kind of math classes did Nissan take in college?

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

2012 Nissan Rogue S AWD, with a CVT. 2015 Oct, I purchased the vehicle use with 96K miles, still within the bumper to bumper warranty (different owner). 2 Weeks after purchase during an attempt to vacation, we arrive in St. George with a smoking engine compartment and loss of fluids. The transmission blew due to it overheating. It over heating due to the poorly manufactured cooling portion of the CVT. Which resulting in the transmission being overheated and blown. The Nissan Dealer in St. George charged my purchased extended warranty for the replacement. Not the extended manufacture warranty it should have been covered under still. $4,600 total - $480 out of pocket.June 6th, 2017. (1.5 years later, 7 months outside of warranty and 124,500 miles) Traveling to Grand Junction. Vehicle started mimicking similar issues as prior. Had to replace the cooling portion of the unit. They upgraded it to the better version (the external cooler) that would prevent the transmission from over heating. $1,000 total $160 out of pocket. (Thank goodness for my extended warranty AGAIN). July 7th, 2018. 1 month outside of warranty for the external cooler and 136,907 miles. Traveling to Twin Falls. Same issues start occurring. AGAIN. Took to the dealership on 7/9 where I was advised that my transmission had went into fail safe mode 111 times. Leading to need to replace the transmission once again due to the external cooler not doing its job once again.I have contact Nissan Consumer Affairs, I opened a case which went to review. Subsequently being denied for Goodwill Assistance on 7/10 at 5:20 PM for assistance on another $5,000 repair due to defective manufacturing due to the vehicle being outside of the 60,000 mile manufacture warranty. I was very friendly offered the opportunity to purchase another vehicle from Nissan though. I THINK NOT! Nissan, it is time for you to own up to your defective vehicles and repair them at your cost since there are so many of these that are occurring with the same issue! I also urge everyone to contact the National Highway Traffic Safety Administration and report the problems of loss of acceleration etc.

Nissan extended their CVT transmission warranty from 60,000 miles to 120,000 miles on the Nissan Versa because they knew about the transmission failures. My Nissan Versa transmission died at 132,000 and Nissan said they wouldnt do anything about it. When they thought I was going to hire a lawyer they seemed very responsive. I didnt hire a lawyer unfortunately and Nissan didnt provide any support for the problem. I had to pay over $4,000 to put in a refurbished transmission. The cruise control and the tire light stopped working a long time ago also. They should have covered at least some of the cost of the transmission because they knew about the failures. My previous car which was a Nissan Quest didnt have any transmission problems so I expected similar results and was disappointed with the Versa.

Weve purchased our Nissan Primera 1.9 dci on June 29, 2007 in Hungary as a new car. Dealers Address: Nissan Balogh, H-4431, Nyregyhza, Lujza utca 19, Tel: +36 42 595 115, Fax: +36 42 595 114,). Our former car was a Nissan Primera, too .Last week we were going home by car with my two little sons when suddenly thick smoke came from every vent of the car. We could hardly breathe and my children were shocked. It was really frightening and the air bag alarm went on. Thanks to my composure I switched everything off and we left the car. I called a trailer as I didnt dare to restart the car. They took it to the Nissan service. It turned out that due to an electric circuit, all the wires got fire and they burnt down. I simply dont understand why the circuit breaker (fuse) did not work?The Hungarian Nissan service says that they cant give a proper explanation for this failure. My sons and my life were at risk. What if the fuel gets fire and the car explodes? We bought this car as a family car as we believed that a Nissan is a reliable and safe car for a family with kids. Now my cost would be about 300.000-400.000 HUF (1.000,-1.400, ). Im not able and not willing to pay that amount for the repair as I believe that it is a faulty construction. I want an explanation for the accident and a refund for my loss!

I purchased a 2012 Nissan Sentra from the dealership in March of 2012 based on recommendations of the sales team regarding my traveling needs. At the time of purchase it was explained to the sales team that I commute to New York about 200 miles round trip daily. The decision to purchase the Nissan Sentra was based on my commuting requirements with the strong recommendations that the Nissan Sentra would be a reliable commuter vehicle that should last a minimum of 200,000 miles. With that said the Nissan Sentra is currently in the Nissan service department waiting the installation of a second transmission. The first replacement transmission was installed around 61,000 miles and currently the vehicle is at 99,000 miles awaiting the second replacement transmission. At the time of purchase an extended warranty was purchased for the vehicle and therefore the transmissions have been covered under this warranty minus the deductible. However, there has not been any logical explanation as to why this has occurred. The only thing explained to me was that Nissan has been experiencing lots of issues with these transmissions. The fact that the Nissan Sentra is now requiring a second transmission installed and it has not even reached the original 100,000 miles for the recommended transmission service is unacceptable. The miles that are driven with the Nissan Sentra are mainly highway miles and the failure issues with the transmission should not have occurred. What is even more discouraging is the fact that this Nissan Sentra may encounter additional future transmission problems with this vehicle after the extended warranty expires at 100,000 miles. The customer service and repairs received from the Nissan service department have been to date have been unprofessional and unreliable. I brought these concerns to both the Sales Manager and President of the Local Dealership feeling that the 2012 Nissan Sentra has ongoing mechanical issues and the vehicle is unreliable at this point. The only option that was provided was to purchase another extended warranty of 36,000 additional miles at their dealer cost. It is an absolute embarrassment to Nissan that this would be the only option the Local Nissan Dealership could offer. In addition the Sales Manager for the local Nissan dealership never even provided any other option of taking the vehicle as trade to purchase a different vehicle, but rather utilize my credit history as an excuse to say there is nothing else the dealership could offer.

We purchased a luxury vehicle through NMAC for the past year and they are terrible. I have been paying the same price for 2 years with no drop in payment. When I asked about it they fixed it. The next month I was late with a payment and it went back to the previous price with no explanation. I spoke with a so called supervisor, to which I was told it went back to that price because I miss a payment. That makes no sense. They have held my payment and also lost my payments and also applied my payment to someone elses account. We recently moved and needed them to send the title to the new state so we could register our car. Problem this was after calling her every few days to see where it was. This left us with an unregistered vehicle for 10 days. I called back and then I was told that they will not send the copy of the title until the payment is made. They should have said this from the start when I contacted them, 10 days ago. Was told that all the fax machine in the company were down after I wanted to speak to a manager about the rep lying about the fax. But I had my friend at the dealer send a fax and they received it. In summary--THEY HAVE LOST EVERYTHING I HAVE SENT THEM, and it is apparently not their problem.After changing my address with them 4 times over the phone it was never updated, until 2 months later. Now Im still waiting after another 6 weeks and speaking with 13 different people for the title to be sent. Will never ever deal with this company again!!

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out. I came upon an exit and got off. It was an overpass with a steep hill, that stopped it. Then at that time I was able to pull up the emergency brake. I was stopped in the middle of two lane traffic; one lane coming and one going. I was still in danger of being hit by another vehicle. I was terrified as well as my family. Stuck in the desert in an unsafe spot. Others stopped after an hour and moved the car to a safer spot. I called the tow truck, to be towed 194 miles home. It took the tow truck over two and a half hours. I was afraid it was getting dark. We had no water. My mother is 81 years old. I saw three other Nissan Versas stranded besides my. Once the tow truck got there and hooked my car up, got in, and had a conversation with him. He said last week he picked up three Versas. They said the same thing I said. Their car just shut off. Took my car to Nissan car dealer in Alhambra, California on Main St. to find out it shut down because of the CVT. There was a recall on August 2015. On 2013 thru 2015 Versas, I also had another recall on some part that went under the brake. I didnt get a letter informing me of the recall. When asked why not, they told me I was not in their system as owning a Nissan. I said I am a registered owner with the DMV. Dont the two share database? I dont believe it. There has to be a law. So just wait until I have a close encounter or die to find out about the recall. Nissan has no remorse. They told me my transmission need service. After all that Ive been through, you would think they would take care of that? Nissan has this slogan, Ride in a Nissan with confidence. My first car at seventeen was a Datsun 510 brand new off the lot. Come to think of it, I had it long enough to just pay for it. No wonder they dont make them anymore. Nissan need to be put out of business. They are putting out bad cars that are going to cost many people their lives. They have poor customer service. After all that Nissan called me to upgrade a purchase on a new car, I said, Are you serious? I dont even like Nissan anymore. I will accelerate this complaint to social media. Im going to sue. I will try everything. Even a class action, because I know this is happening to thousands. We cant just sit still and allow any and everything to happen to us. If we dont stand for something, we will fall for anything. I will never buy another Nissan.

Customers should be provided a simple way to process payments timely. In my 32 years of paying bills, I have never had more problems than with this service. I do not understand why a customer should pay a fee to PayOnline. I would recommend other options.

My CVT transmission was replaced at 70,866 miles by Nissan because of all the problems I was having with it. This car has given me problems since day one. 3 weeks ago, my car left me and my two daughters stranded on side the road out of town when it would not accelerate when we stopped at a red light. After getting my car towed ($355.00) back to the city where I live so that I can get it to the nearest shop, I am now being told that I need to replace the transmission again. I now have 131,000 miles and it is no longer under warranty and they want to charge me almost $5,000 to replace my transmission. That 60,000 miles since my transmission was replaced. So obviously the CVT transmissions need to be replaced every 60-70,000 miles. WHICH IS COMPLETELY UNACCEPTABLE. MY FAMILY OR I WILL NEVER BUY NISSAN AGAIN AND I WILL MAKE SURE I MAKE EVERYONE AWARE ON EVERY SOCIAL SITE AVAILABLE and THROUGH WORD OF MOUTH...

Awful. My 23 yr old daughter leased a car. She passed away suddenly. No compassion, no sympathy, just money hungry even when I asked to pay off lease wanted to hit me with more fees. One year later after 3 death certificates have been sent as proof they still call my house to speak to my daughter. Disgusting company. Will never deal with Nissan again. Total classless corporation and no one has the balls to call me back.

I brought vehicle (90SX 240) in for service because there was a lifetime warranty on the seatbelt components, which I read included the motor. The motor pulls the chest restraint back when you close the doors of the vehicle. That was my number 1 concern. It wouldnt move! I was haggling with Nissan North Americas consumer affairs about its warranties and what it covered. My case# **, contact person, Richy **. They attempted to sell me a used motor for $600 and when I told them about a new motor for $98. After 15 days they gave me the vehicle back with the seatbelt repaired and a tampered frontend, which I didnt have when I trusted them with my vehicle.

I purchased my 2015 Nissan Murano June 2015 because my family and I love the new body design, overall performance is nice, I wished I did not have to send a bad review. My problem is with the tires installed on this vehicle by Continental Tire, I first started noticing the problem around 25k miles; I noticed cracks and pieces of rubber are coming off tires. At 26,000 I contact Nissan customer service and Continental Tire with no success. This experience is leaving a bad taste of customer satisfaction by Nissan USA for next time I decide to buy another new vehicle. I do not think is fair that buying a $40k vehicle should need new tires before the 50 to 60k miles. I took my vehicle in to Mossy Nissan in Houston the dealership I purchased from, and I been told that Nissan denied any warranty on tires. I am in the auto service industry and I know the importance of maintaining ones vehicle so I rotate the tires twice year. When I first notice the problem I check the alignment thinking that it may be alignment issue but was not the case; in fact my front end tech explained that a new vehicle should not need an alignment unless it had been on an accident or in abused driving. Our familys vehicle is used for pleasure weekend driving, and week wife works 5 minutes from home; so most of regular city driving about 7,500 miles per year, other highway miles 3 to 4 trips to the Valley in the last 3 years.

My daughter decided to replace her Ford Fiesta 2010 which she had many problems with the dual clutch. She bought a new Nissan Juke 2017 at 417 Nissan (Ottawa, Ontario) thinking there wont be issues, its new right? The car had maybe 25 km on it when she left the dealer, drove for 10 km and service engine came up (just left the dealer). She went back to the dealer, it took 1 week for them to figure out that it was a manufactured pin that was not pushed completely down. She picked up her car, approx. 1.5 months after, she broke down again, got towed. Now they said it was the wiring harness that needed to be replaced, it took forever to get the part (4 wks). It got replaced and fixed, drove it again for not even 1 month. This time it was worse. She thought the car was going to explode, RPM going crazy and could hardly go forward, service engine everything was lighting up in the dash, she got towed the 3rd time. My daughter is only 18 years old, making her bi-weekly payments and working 4 jobs. Now Nissan Finance have no problem digging in her account to withdrawal the payment when she has been asking since the 2nd break down to replace it with another Juke. Nissan (head office) wont even return our calls, they are not professional at all. Now the car is in the garage, lord knows what is the issue but service is terrible, not keeping us up to date and Nissan (head office) senior person is supposed to call us back within 24 hrs, still nothing. This is not acceptable.

My daughter purchased a 2013 NISSAN SENTRA in November of 2013. In May of 2014, out of nowhere, the car transmission started slipping after 10,000 miles. She immediately took it to her dealership and they proceeded to diagnose the problem. I was advised that there have been some problems with the CVT transmissions, but they were working on them. Once sending proper testing documents to Nissan, the dealership replaced the transmission. It is a major concern of ours that the same year transmission was put back in the car, after being advised that once the transmission is replaced there were very few problems with them.I thought that since Nissan was confident in their product, that there wouldnt be any reservation in extending the new transmission warranty. Not so. Unfortunately, she will be losing 10,000 miles on the transmission warranty as it will run at the same time as the whole power train warranty, 60,000 miles or six years. Maybe they arent so confident in their product after all, nor am I!!!! Will not be recommending Nissan to future buyers.

Nissan Rouge - Steering wheel vibration that started 7 months after purchase. The steering wheel vibration has gone from mild to moderate/heavy in the last month. Changing to sport mode or turning off the overdrive helps a lot, and even sometimes stops the vibration for a while even after returning to the default driving mode. The vibration can be felt most of the time while accelerating but is worse at and above 35 mph while maintaining a steady speed. However I have noted the vibration to be moderate/heavy at all speeds. At times when driving a distance, the vibration will actually make your hands go numb and can also be felt in the gas pedal. My other concern is on two separate occasions while accelerating to enter the interstate while in sport mode, the vehicle hung in a lower gear until the RPM was extremely high and when I let off the gas it was almost like putting the brakes on as the vehicle slowed to the speed of the gear its stuck in, creating a very dangerous situation in traffic. Nissan refuses to acknowledge the problem and service people say They all do that.

Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 2018. (1)KeyTag#**, Invoice#**, I took car in for oil change, when I was about to pick up the car, I was informed and also saw my car was damaged because the person pulling the car in the garage hit the left side of the drywall. It sounds like a horror movie! That will cost me time to come back to repair the left side door. (2) Also one of recommendations on the above mentioned invoice stated: Battery soon $194.00. So I went to Auto Advance to test its battery installed in my Nissan, Auto Advance ran two different tests: one is battery good: 583/600 and 595/600, and another result of running the car: good 583/600. So what did it mean on invoice?

I turned in a 3 year leased 2015 Nissan and purchased a 2017 Nissan Altima on November 30, 2017. I only had one car in my possession. My automatic payment from my bank did not get stopped in time for two payments which both went to the leased car, which I had turned in. When I found out what happened in January (when I would normally make my first car payment on a new car) I went straight to the dealership and we both called numerous times about the over-payment. On January 22, 2018 I decided to make a second payment to protect my good credit. All they had to do was to transfer my funds to the new car. They said they would but they did not. I had an executive lease on the car (I highly recommend this) so I did not owe anything for any damage to the lease. I received a letter from Nissan Motor Acceptance telling me not to make a payment in February (because they were holding $1047) so I did not make Februarys payment, In March I made my regular payment for the new 2017 Nissan and realized they never transferred the funds to the right car in February! So, on March 7th I made two more car payments, again to protect my good credit (did I mention I received a letter that threatened to take back the car during this fiasco?). So, I paid March on time and did not pay Februarys payment because they said they would transfer the funds, but they did not. Late in March I received a check for over all the money they owed me. That was three months of my wasted time and after all that, they still ruined my I credit saying I was 30 days late in February and 60 days late in March!! Worst of all I contacted the 3 credit bureaus with the letter from Nissan saying not to pay in February and the check for over $1047 with an apology letter in March, but Nissan is refusing to allow my credit to be restored!! Ive lost out on a 0 interest credit card and have been denied credit due to this and my credit score has dropped from 733 to 705. It is now ten months later and I am still working on repairing the damage they have done!!

I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

I bought the vehicle(Nissan Navara) new in 2006. In 2009 (less than 3 years old) I complained about severe chassis rust. I was fobbed off but also told in writing Should you have any issues with corrosion of the chassis in the future, your vehicle is covered by a 12 year perforation warranty. Now the chassis has failed and broken in half! They say on 18/3/2015 this isnt a situation where we would be able to offer a gesture of goodwill because of your vehicles age and mileage and the fact that the corrosion warranty does not cover the chassis.

Brought 2013 Altima in for OCS recall in 2016. After performing reprogram per recall OCS failed again. They charged me $502.69 to fix the OCS problem. The recall was supposed to address. Even after charging me and making the repair the OCS is STILL broken. Contacted Nissan and was told a supervisor would get back to me the next day over a week later and the supervisor still has not gotten in touch with me. Today the first person Id contacted told me they wouldnt help me. NHTSA has record of nearly 8,000 similar complaints.

2013 Nissan Altima, 3.5S VIN#**. Issue: The readout for the heat and AC located on the center dash console constantly will go blank. Everything is still operational but, blindly, due to the screen being blank. Ive had the car in to Grubbs Nissan for this issue several times. On one occasion I drove in as it was going off and on and had a service tech drive around with me. She videoed it on her phone. I was told the part was ordered and almost two months later called in to have it replaced. Within the same week of having it replaced the same issue began again. I drove in and told my service guy who was there but off duty. He went and scheduled an apt for the following Monday but neglected to put down what the issue was so, when I took it in on Monday I also told a different service guy about another issue I was having with the radio. The radio is the only issue they touched. The excuse I get is, Our service department could not get the issue to reproduce. For the full month of December 2014 I recorded date, time, weather when this issue was repeated. I also have a video of it. This is NOT acceptable and I want it fixed!!Date, Time, Weather. 12/3/2014 2:30 PM, humid. 12/5/2014 7:55 AM, humid. 12/10/2014 7:56 AM, rainy/humid. Goes off after the 4th wipe of the wipers. Turn off the wipers and it pops back on. 12/14/2014 1:02 PM, rainy. Goes off after the 4th wipe of the wipers. Turn off the wipers and it pops back on. 12/17/2014 8:49 AM, rainy. Goes off after the 4th wipe of the wipers. Turn off the wipers and it pops back on. 12/18/2018 9:21 AM, rainy. Goes off after the 4th wipe of the wipers. Turn off the wipers and it pops back on. 12/18/2014 4:56 PM, rainy. Started car and no readout visible. 12/19/2014 8:33 AM, rainy. 12/21/2014 3:00 PM, 12/22/2014 8:30 AM, 12/23/2014 8:57 AM Rainy, 12/24/2014 4:50 PM, sunny Temperature was 51 degrees. 12/27/2014 8:30 AM, sunny temperature was 36 degrees. 1/4/2015 4:30 PM, sunny. 1/6/2015 8:30 AM, sunny temperature was 33 degrees.

I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Nissan Juke because, at the time, it seemed like the perfect balance of practicality and aesthetics for a car under 25k. About 1 year into ownership, the car began to lose its ability to retain a battery charge. Several times the car needed a jump start. I took it into the dealership, and was told the battery was faulty -- hard to believe for a car just 1-year off the lot. I changed the batter per the dealerships recommendations. At about 68,000 miles, I take in the car to get checked out because of a rattling noise coming from the engine. A diagnostic was run, and I was told that I would be looking at a $2500 repair to replace and/or repair the timing chain, which, according to the tech, I should do sometime soon. At 70,000 miles, the vehicle completely stalls out while driving and eventually decelerates to a complete stop. The car no longer started, and I had to have it towed to the dealership. Now, the Nissan dealership is telling me that I need a completely new engine because there was damage caused by the timing-chain, which end up costing nearly $10,000. Ive since then learned that there are countless other Nissan Juke owners that have had the exact same thing happen to them. Not surprisingly, a class-action lawsuit has been filed against Nissan on the exact same issue. I need information regarding becoming a part of a class-action lawsuit filed against Nissan for failure to disclose knowledge about a faulty timing-chain design, and subsequent failure to issue a necessary recall on the model to repair the defect.

She easy to handle and the safety features are wonderful. And on top of that she great on gas and a smart car. Not to mention stylish. She has skid control. Everything is on your steering column full of safety features. You never have to take your hands off the steering. Equipped with backup view.

I own a 2006 Nissan Pathfinder LE& a 2009 Sentra FE both with transmission issues, the Pathfinder was not a part of a recall with the radiator that did the transmission cooling as well as engine cooling. Radiator developed a crack between the coolant and ATF CHAMBER AND THE FLUIDS MIXED, my car was running perfectly until this happened, then the transmission started to slip. When I went to Nissan they said my vehicle vin was not apart of the recall so I would not receive a warranty extension/replacement or reimbursement to the tune of $6,000 + if I repaired it myself. I spent over $36,000 on the purchase of the SUV brand new 0 miles except for the few I put on it in a test drive. Needless to say this is not an isolated issue, the web is full of complaints like this with Nissans faulty radiator. Now my poor car just sits, I still maintain her, changing the oil, air in tires starting her, wash her, I paid off the car so its just a waste. Then comes 2009. I still have confidence in Nissan even though they screwed me and 4 of my other extended family members with the same issue with their Frontier, Xterra, Armada, and Quests. We have always been a Datsun, Nissan loyalist but after my current issue with a 2009 Sentra with a CVT transmission issue. Im over Nissan and so are my family members. We have as a family given Nissan close to half a million dollars in vehicles that cant even last 10 years. We are all switching to Honda/ Toyota/Subaru, from now on, shame, I was looking at the gtr too. Nissan can take their failed business and product and shove it. Im tired of Japanese companies adopting failed American business practices, no loyalty to the customer/consumer anymore after they have our money. Everytime I see a Nissan I warn the driver of the radiator issue. I have found with one random person I was able to see the oil mixing already when he checked his radiator reservoir with me there because he was confident I was crazy, when he saw his radiator reservoir had oil he thanked me and said he was going to the dealership to get the radiator replaced before its too late. I felt accomplished but pissed because had I known I would have had the radiator replaced, recall or not, if your radiator does your atf cooling I recommend getting an external separate ATF cooler regardless if its an issue or not. I have recently purchased a Subaru and looking to purchase a Honda this weekend, Subaru understood my issue and offered to put in a separate atf cooler with the purchase. I will be asking Honda to do the same. Per Subaru, most manufactures are going that route by having a combined radiator. But I will no longer go this route with any other future purchases, Ill have them separate the cooling or not purchase.

After making arrangements with Nissan to make to make a payment, I repeatedly get calls. Ill even explain that Ive made an arrangement and need to release the line to answer my phone at work. The caller would have me in tears before releasing the line or I just simply hang up. I will have told them that Im at work and need to leave the call. Its very embarrassing to have my own customers overhear my conversation!! Its very emotionally draining to try to perform your duties at work, in order to make your payment, and have Nissan repeatedly ask questions that you may not want to answer in front of your own customers. And if Im working with a customer, theyll call my work phone and ask for my co-worker, which is my friend/cosigner. She is tired of the calls as well. I know my payment need to be made. But calling me several times, after speaking with someone is ridiculous.

Bought car brand new. Nissan knew these transmissions were bad and never notified customers. I am now 128,000 miles (8,000 over warranty) and they will not help me pay for a $3,000 transmission. They sold a bad product and will not make it good. Will never darken the door of another Nissan Dealership.

I purchased a 2013 Nissan Sentra SR only 8 months ago with 80,000 miles! After leaving the dealership (hrs after) I had contacted the manager to inform her that I felt as if there was a problem with the transmission because of the problems I was experiencing, the car was revving very high while in park or stopped and jerking. It almost felt as if I was driving a standard and taking off from a stop sign in 2nd gear! This is what my car feels like taking off after every stop I make! I have a ton of text messages between the manager and I about this problem. She somehow made a way to make ME feel like I had been driving the car a certain way or that I just hadnt had any experience driving new cars. This was the response I got for about 90 days until my warranty was up!I have now only had my car for 8 months and with only 93,000 miles and 3 years old, I am being told my transmission is GONE and this is going to cost me $3,200! PLEASE TELL ME HOW THIS IS POSSIBLE FOR A 3 YEAR OLD CAR!? I still owe $11,000 on this vehicle! And while paying family and friends and taxis to get myself and my 2 infant children to and from work, school and daycare, I am now struggling to make my monthly payments because at this point, I cannot afford to mess up my credit! I dont know what to do!! And after reading all of these complaints I feel absolutely taken advantage of, and absolutely no hope for nissan! If you cant stand behind your vehicles then you should not be selling them! I am literally crying reading all of these complaints! It has definitely hit me that I am totally screwed!!!

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!

How can the government say rear end crashes will be helped by the very technology that will cause them on the other end? Our 2018 Rogue suddenly started braking, with no reason!! We bought it just a month ago. Was driving 30 mph on a neighborhood road. The car made a loud grinding sound and suddenly stopped dead still. No cars in front or back. No metal plates in the road (I’ve heard things like that, or railroad tracks, even small birds, etc. will trigger the faulty sensor and cause the brakes to engage!). This is a known issue. And is very dangerous and could be deadly. The dealership says they have received no information on this from Nissan, although we have found bulletins issued several times and have printed them out. People will be killed because of this bad technology.

We WERE a Nissan family. 2012 Rouge on second transmission. First faulty transmission caught fire after Service Manager assured us the car was fine to drive. This left my 18 year old daughter on the side of a highway with a flaming car. 2015 Rouge CVT needed to be replaced. Sounded like the wheels were going to fall off. 2012 Versa transmission replaced the same week as the 2012 Rouge. Researched the Versa and it had air bags that were recalled and I was never notified. Called Corporate Nissan and spoke with two separate representatives that could have cared less that for safety or reliability. My daughters were both dismissed by service managers that told them their cars were fine. I am a single mom who has purchased 8 Nissans over the past 25 years. After speaking with Corporate Nissan three cars are going to be traded very quickly!!! BUY ELSEWHERE.