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Mini Cooper Automobile Model 2016 Cooper Paceman
2016 Cooper Paceman
The 2016 MINI Cooper Paceman is a compact crossover that offers a blend of unique styling, compact dimensions, and sporty handling. Please note that the features and specifications can vary based on the trim level and optional packages. Here are some of the notable features that were available in the 2016 MINI Cooper Paceman:
Styling: The Paceman features the iconic MINI design with its distinctive circular headlights, hexagonal grille, and compact proportions. It has a coupe-like profile with a sloping roofline and a rear spoiler.
Engine Options: The 2016 Paceman offered a range of engine options, including turbocharged three-cylinder and four-cylinder engines. These engines provided a balance of performance and efficiency.
All-Wheel Drive (AWD): Some Paceman models were available with MINI's ALL4 all-wheel-drive system, enhancing traction and stability in various driving conditions.
Interior Design: The Paceman's interior was characterized by its quirky and retro-modern design elements. It featured a circular-themed dashboard, toggle switches, and unique ambient lighting options.
Seating and Space: The Paceman offered seating for up to four passengers. The rear seats had a two-person bench, and there was a center rail that ran through the interior, allowing for customizable storage and accessory attachments.
Infotainment System: The car featured an infotainment system with a central display, Bluetooth connectivity, USB ports, and available navigation. It allowed for smartphone integration and audio streaming.
Panoramic Sunroof: Some models came equipped with a dual-pane panoramic sunroof that extended over both rows of seats, creating an open and airy cabin atmosphere.
Performance and Handling: The Paceman was known for its nimble handling and sporty driving dynamics, in line with MINI's reputation for fun-to-drive cars.
Transmission Options: Transmission choices included a manual transmission and an automatic transmission, allowing drivers to choose the shifting experience they prefer.
Safety Features: The 2016 Paceman included standard safety features such as antilock brakes, stability and traction control, multiple airbags, and a tire pressure monitoring system.
Optional Packages: MINI offered various optional packages that allowed buyers to customize their Paceman with features like upgraded upholstery, premium audio systems, sport-tuned suspensions, and more.
Exterior Styling Packages: The Paceman could be further customized with various exterior styling packages, which included different wheel designs, paint colors, and contrasting roof and mirror cap colors.
Rear Cargo Space: The Paceman offered a decent amount of cargo space, and the rear seats could be folded down to expand the cargo capacity when needed.
It's important to consult the specific trim levels and optional packages to understand which features were available on a particular 2016 MINI Cooper Paceman model.
Manufacturer: Mini Cooper
MODEL: 2016 Cooper Paceman
MSRP: $0.00 USD
Related Error Code Pages:
Mini Cooper Automobile Error Codes,
Related Troubleshooting Pages:
Mini Cooper Automobile Troubleshooting,
Related Repair Pages:
Mini Cooper Automobile Repairs,
Related Parts Pages:
Mini Cooper Automobile Parts,
Mini Cooper Automobile Model 2016 Cooper Paceman
Let me start by saying my vehicle is a 2007 MINI Cooper S. It currently has 114k miles on it. The original owner had purchased a 100k mile maintenance package so all service was completed by MINI at the recommended intervals. This car was taken care of and babied. My vehicle suffered a complete engine failure on 12/2012 at around 105k miles. The failure was caused by the poor design of a lifetime part. I received an undated letter sometime a few months ago where MINI admits that the part that failed on my vehicle was, fitted with a faulty chain tensioner which may lead to an insufficiently tightened timing chain. A loose timing chain is recipe for disaster as this is what keeps the pistons and everything moving in the correct timing and order. When this chain breaks or skips a link it can cause devastating damage which it did.I contacted MINI in hopes of getting some of my $6500 that I paid for a replacement engine reimbursed. After being put with a customer relations supervisor name Shawn who didnt return any of my messages for 3 weeks, he finally calls me back and states that my claim was denied. But when I asked for a reason, he wasnt able to give me one. I asked to speak to a supervisor to which he stated he was the supervisor and nobody would be able to give me another answer. Ive sent off various emails, most of which are ignored, and various calls which seem to get me nowhere. MINI has 100% admitted fault for the damage to my engine but they wont take financial responsibility for their design failure. It has put me behind financially and causes me to lose faith in a company I trusted. I have all paperwork to support my claims and wish to get them to own up to their failures.
I have owned a 2008 MINI Cooper S since 2009. I have had some fun driving it around but like others I regret buying it. The cost of ownership for this car is very high. If you take it in to the dealer expect to pay at least a $1,000 every time. I needed a new clutch after 50,000 miles at a cost of $1500 or so. I have driven stick shifts since I was 17 years old in the UK and I am now 65 years old. I never needed a new clutch under 100,000 miles on any car except the MINI. The clutch burns in traffic and if you reverse up a small hill for even a short distance it burns also. Its defective in my opinion. Of course its easy for dealers to blame owners for poor driving habits, they will not admit that there is a clutch issue. After Flow MINI of Raleigh NC changed the clutch I came to pick up the car and immediately noticed a noise in the engine that didnt belong. I complained about it but the salesman was clueless (or pretended to be) and the service people had left. I was forced to nurse the car home and bring it back because they had failed to tighten something up. I had to travel 50 miles backwards and forwards. The service rep said they had given me some gas to compensate me for the inconvenience. They did not top me up, the cheap rep added a gallon or so, that was it. I was disgusted.After the clutch replacement one of the AC hoses developed a leak because it was rubbing. I suspect it was not put back properly after the clutch change. Flow MINI in Raleigh NC want another $1500 to replace the hose. Apparently the engine has to be taken apart to change the hose. I declined the service, Ill do without AC. They changed a leaking oil seal and drive belt at a cost of $466.51 (what a deal). $138.55 was the total for the drive belt. The axle seal I was able to get down to $330.96. They never mentioned these issues when they called me about the AC repair but I noticed them on the worksheet so I had to get a ride home again and come back the same 50 miles to get the car. No gas this time. This is an expensive car to begin with and I mistakenly thought that the BMW name would mean a quality build - not so. It needs a lot more money to maintain than it should, also a lot earlier than other cars. It has got to go, never to be replaced. For the money spent on this car for repairs I could have bought a reasonable used car. Toyota, Mazda, Honda are the way to go. I never had any issues with them for over 100,000 miles apart from maintenance items like tires and brakes. Usually I sell a Toyota with over 120,000 miles with no issues and a great price. We have owned Camrys and a Honda Civic - never any problems.What a shame that such a fun car has such a terrible build with a poor warranty, poor components, and a terrible service department (in Raleigh NC anyway). Think about all the costs before you buy a MINI Cooper. It will drain your wallet.
My name is Chuck Conway. I’m investigating consumer complaints regarding the premature failure of BMW Mini Cooper CVT automatic transmissions. If you’re interested in possibly joining a class action lawsuit and would like to share your experience, please email me at **. Please include contact information (phone number, email address and state of residence).
I have a 2007 Mini and it currently has 38,000 miles on it. The timing system has to be replaced which I find ridiculous considering the low mileage and how well I have taken care of it. Do not buy one of these cars - they suck!
I bought my 2005 base Mini convertible with around 35K miles on it. I bought at a BMW/Mini Dealership where it was first purchased. I was told I would be the second owner and that all services were performed there since new, including the first power steering failure. OK now, the certified vehicle they sold me had a throw-out bearing noise the day I bought it. I heard it at night with top up and windows up. Same thing with the power steering; it was failing when I bought it. I am sorry, but how can a BMW/Mini tech certify such vehicle? They had had to know it had these issues. Not to mention, the seat memory function was also broken from the day of purchase. All the issues were done under factory warranty. I also bought mercury platinum extended warranty. Now moving on, around 50K, the throw-out bearing noise is back big time. Power steering is noisy again. Once again, theres warranty on the throw-out bearing. No luck with power steering; I had to keep bringing it back and was declined every time until it actually started going out while driving! No power steering! It was replaced at that time under warranty, and the new pump was so silent at first. I was thinking hmm Im still upset they sold me a certified car with major money issues but this time the power steering is fixed good.The vehicle now has approximately 75K. All services are up to date, including resealing the oil pan and the third valve cover reseal. But what the salesperson never told me was that the interval for resealing the oil pan is every 40K as normal maintenance! And the clutch is shuddering; throw-out bearing is about to fail, getting really, really loud knocks with clutch out squeals if I push it all the way down. I have to push it down and let up around 1/2 to 3/4 of an inch to stop the squealing, but its still making noises always. So the clutch components are no longer under warranty. Great. And the power steering that was so quiet a short time ago has a crazy loud noise again and the fan is staying on after the vehicle is shut off. I can make it stop by turning the key on and off a few times. I should be covered for this power steering unit with a deductible through Mercury, but they seem to ask for mega diagnostic tear down money. Its like pulling teeth to get them to even act human. I will do that for the power steering, because its bad and I know it will be covered. (crosses fingers)I was told that the noise of the clutch components may be internal in transmission, so I should authorize a lot of money, so they can tear down the transmission and see. Really?! its the throw-out bearing again. Im not authorizing that obvious leap of faith/ripoff. Did I mention I have records from the first month I owned the car about it not going into reverse unless I for up to 3 full minutes mess with the shift left through all gears and let clutch out in each gear and a little trick I learned while being honked at because I wasnt backing up fast enough? The trick is hold the lever towards reverse and ever so lightly release the clutch pedal a tiny bit. It will go into reverse that way, and it may do so with super sweet sounding ultimate grind, which it does all the time even when not forced to use an awful trick to get it moving backwards.The last time I brought it in, the service writer, whos always so full of tech wisdom, actually duplicated the problem. The service writer could not get the vehicle into reverse, and after fiddling a while, it went in with an ultimate grinding experience. But now, this tech savvy writer has forgotten everything, and it seems all that schooling (self-proclaimed) and BMW-awarded service training has slipped the highly trained uber techy service writer into saying that he wrote on the repair order duplicated in service drive. But I still have to pay $1000 plus for tear down to prove to Mercury what I have been telling them has been happening since it was under factory warranty! I could duplicate it everyday, every time they said cannot duplicate.Well, they could have if they drove around more till they did duplicate it for not long rather than sitting in their service bay shifting the lever around! Both window regulators are starting to fail. I loved this car. Its fun. it looks great, but I would not recommend one to my worst enemy. Oh, thats BMW/Mini. Hmmm. Well, you know what I mean. I will never recommend BMW or Mini without saying They drive great, but youre gonna pay.I tell people if they must have a BMW or Mini and dont mind being in the shop a lot, lease it. Never buy anything from BMW! They are literally spot on to provide you with the ultimate repair bills as soon as warranty is out. BMW is criminal in this kind of treatment of their customers! I mean, really, its pretty well-established. The clutch components suffer from poor/weak/cheap design and parts. Its 2012, and BMW still doesnt even offer a superseded part number for clutch components; no upgrades for you! This is the absolute end of my time with BMW. They can keep their cars, until they fix whats wrong and stop covering up long-standing design flaws. Oh my God, some give them Japans phone number or even GM for that matter for a little updating on their still being filled with really bad electronics from silly connectors long obsolete to flat out... Really, you havent stopped those light from flashing yet! Which ones you say? I say pick anything. BMW electronics and Mini are in need of some updating.Lets say bye BMW/Mini. Never again. I cant wait to get rid of this nightmare that could have been so nice a car if they finished it. Too late trading it in on anything nice, even nicer not made by your dishonest bloated overrated company that smiles at you while lying and... I cant wait for my Lexus or Acura or Infinity. I just cant wait. Own up to the problems. And at least, if youre going to charge for a repair that is due to your cheap poorly placed parts in a nice car, offer a fix. Its called a fix! You know, like when you dont sell a Mini owner the same ** part. Why just fix it!
I have had an excellent overall experience with my 2003 Mini Cooper. It wasnt until 2013 that I had to have any work done on it besides the normal maintenance. At the time I purchased my Mini, they were fairly new on the market, and it was the unique look that love it. It has run-flat tires and a Harman Kardon stereo/CD that I like a lot. However, the cup holders in the 2003 are useless, they only give you clearance for a small cup of coffee. There is no way to fit my travel mug or my Venti cold cup. I bought something that latches around part of the console and is secured with a bolt through both of its ends. The problem is that I had to tape up the bolt because I kept scratching my leg on the bolt. Still love driving my Mini!
I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed manual purchased in 2018 with 151k miles, a 2013 Cooper S 6 speed manual bought in 2016 with 21k miles, and a 2016 4dr hardtop Cooper S 6 speed manual purchased new. I have loved each of these cars! My 2016 I was in an accident with that totalled the car and the car kept me totally safe. I had no problems with this car, in fact I put 64k miles on it in under 2 yrs with no issues.The 2004 was intended to be a little junker until I bought something new after my accident with the 2016 Cooper S. This car has been so reliable and is so easy on gas and economical that I will keep it till it dies, and I have already put over 12k miles on it for a grand total of 164k! There are issues with the dimmer switch for high beam headlights beginning to wear out which makes the brights come on when I put on the blinker if Im not careful, and the parking brake no longer holds, and a previous owner dismantled part of the dashboard so I do not have the large speedometer, or a working gas gauge LOL! It had no exhaust system, only the manifold was left, and I put in a new exhaust pipe, muffler, and all of the components needed to mount it for about $800. But even with these quirks I love this car! No problems with transmission or engine.The 2013 was my sons car and I admit he has been hard on this little vehicle. Not keeping up with all scheduled maintenance and racing any other sporty vehicle out there he could find, however this vehicle has had no high ticket issues. It has always started without issues and has been a very reliable car. I will be trading this car for a 2017 Cooper S Clubman because I want the AWD and a little bigger car, and I miss the 4 doors. All in all I am faithful to the Cooper vehicles and have been very happy with all of them that I have owned. I am truly surprised and saddened by the bad reviews posted here and that made me want to share my experience with them.
Well before I owned a 1995 Honda accord and the catalytic converter went out and it was a 200$ repair, bought it used AND THAT WAS IT! It was a 19 year old car with 200k miles on it. It was a God compared to my 2012 brand new off the lot German made piece of junk mini cooper S, four days after I bought it the crank shaft pulley fell off. Fell off? yes, fell off. Along with my passenger window breaking; shortly after my clutch went down, my radiator gasket broke, battery went out, the brakes, and now the high fuel pressure pump is going out. I have 37k on my car and every last mile I have had to pay for in some way, thanks the legalities and fine print that you agree to buying the car. Keep in mind Im still making payments on the thing. All the while the big wigs at mini could care less. Im 100% for a class action lawsuit against Mini. Worst car/experience of my life.
I bought my Mini at East Bay Mini but soon realized that going to Mini of Marin was a lot easier than the drive to the East Bay, and so with that being said that is how I arrived at Mini of Marin. I feel that my 2009 Mini Cooper S was a lemon from the get-go. I have had nonstop problems with this car since purchasing it. The car has 67,000 mi at the time of this review. The reason I was prompted to write a review is because of negligence by Mini of Marin during yet again another servicing. This time I took the car in because I claimed the car was popping out of 2nd gear, they claimed the car was doing no such thing but kept the car for almost a week and after getting it back it never popped out (so why would you need to keep it that long if there was nothing wrong with it). So I have it back for a week plus and never opened the passenger door and today I opened the passenger door and find that the metal runner alongside the seat that says Cooper S is no longer sticking to the floor and is bent and making a terrible noise upon closing the door. I have always been very pleasant which is saying a lot after how many times this car has been in the shop, but there is a limit to how much abuse a customer can take. I really wanted to write a review to the Headquarters of Mini but I felt it would land on deaf ears. Within the last year this car has been cooked 2 times for carbon build up, had a new engine (which Mini headquarters required me to pay a portion, even though the car only has 60,000 plus miles), new clutch, popping out of 2nd gear. I feel like I spend more time at the Mini of Marin dealership than I do at my job.
My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C. in Sept. of 2010. The vehicle was fun to drive and could easily bring out the teenager in you. After over 5 hours of being brow beat in the dealership, we left with what we were led to believe was a 5 year, 100k, extended warranty. We sadly found out that it was an extended service contract. We also found out that, at this dealership 2 hours from us, there always happened to be over $100 in work needing to be done that wasnt covered. This quickly rose to $500-600 each visit. When we took our first trip of over 2 days or went to buy more than 2 bags of groceries we quickly learned the best way to put items in the rear seat was to lower the top. So much for the $500 rear seat cover I ordered. We stopped using the rip off artists in Greenville, finding a repair facility locally that is reputable and does fantastic work, though the expense of service was still high due to Minis pricing.Recently the engine light has been coming on and the vehicle began skipping. Our repair shop did all they could, sometimes at no charge to us, to repair the vehicle. They suggested we take it to a dealership. There was a new dealership that had opened closer to our home. We took the vehicle there and it took them a week to call me to report that the #1 plug was fouling and the suggested repair was to replace the engine.The vehicle was serviced regularly with all recommended services being completed locally. The vehicle was not abused, driven by 2 60-65 year olds. I think it is very poor workmanship when a vehicle with under 120k miles has to have the motor replaced. I was told by the dealer service manager that this was high mileage. Basically got the same from Mini corporate and that this may also be the norm on BMWs .If you have a Mini get rid of it before 100k miles. As far as the manufacturer is concerned you have a disposable car.
I bought my 2011 Mini Cooper used in April 2014 with 17K miles on it; mint condition, had it checked by my mechanic and perfect condition. At 28K the engine malfunction light came on but car was running great. Mechanic said small micro fuel leak, no worries. 30K tune up car was great. 10 days after the tune up the car lost all engine power on I95 and the engine malfunction light came on. Had it towed to the dealer. Apparently the ignition coil had failed, almost never heard of for any car at 30K miles. Dealer replaced ignition coil and plugs. I love my Mini, so fun to drive but the factory warranty is out in 4 days. Ive done a lot of research; the ignition coil is not a regular Mini issue such as the transmission or tensioner. I do not know if I should get rid of the car, I love it but do not have the time or money to have it spend a percentage of its lifetime in for repairs. I do not have nay problems with the car, it runs great. I am fanatic about oil changes, tire rotates, and general maintenance. But not sure if that makes a difference with the Mini.
Bought a 2002 mini type s in 2012. Had 29000 miles on it. Not even a month later exhaust right at the flex pipe ripped. Took to the dealership, wasnt covered under warranty. They pointed me to a mechanic who could fix it. Cost $1600. Lasted about a month. Broke again. Took it to a different shop. REPLACED it. Spent $1600. Lasted about a month, broke again. Brought it to 3 other mechanics who all could not even begin to tell me what the real problem is. Barely driven the car since 2012. Waste of time and money.
Prior to the Mini craze that came to the USA in late 1999 we owned 4 Austin Minis and 1 Austin Mini Cooper. The Cooper was a dual fuel tank. The car was so small and light (weight) that 3 men could pick up the car. Our neighbors like to play tricks with us and often we found our Mini moved overnight and place between two trees. Much has changed since then. Our first BMW made Mini was purchased (leased) in 2003. Since then we have owned seven Mini Coopers and to this day own 4. My wife drives the Clubman S (2011), our son a Paceman (2012), our daughter a convertible S (2009) and I drive a Cooper S (2006). All of our vehicles are the automatic transmission. We like the 3/36 maintenance warranty as well as the 5/50 bumper-to-bumper. My Mini and our daughters were purchased from CarMax and we purchased the warranty MaxCare which thankfully hasnt been used. Having the extended warranty is more for peace of mind than anything else. We have been fortunate to have not experienced any of the horror stories many folks have written about on the forums. However, knowing our warranties cover everything major is a definite plus. MaxCare is identical to the BMW extended warranty but a grand cheaper and CarMax has more centers to get your car fixed than Mini Nationwide. MaxCare will also tow your vehicle anywhere you break down. And rental reimbursement is $40 better than BMWs $20.The Mini Cooper runs best with synthetic oil, 93 Octane, and radial tires (we prefer the Goodyear Eagle 1). There is a terrific website that will give a prospective used Mini Cooper buyer an excellent reference tool in helping decide which Mini year is best. Best wishes and happy motoring!
I bought 2 Mini Coopers. I bought a red 2005 Mini Cooper automatic for the wife and a silver 2008 Mini Cooper S 5 Speed for myself. I dont know which one of the 2 was the worst, they both spent more time at the repair shop than on the road. For such a good looking car they turn out to be one of the worst cars on the road. Even my dads old Ford Pinto was a far better car than the Mini Cooper. Why do people keep buying them is beyond my expectations, we spent almost what we paid for them in repairs, when it wasnt one thing it was another overheating problems, brake problems, electrical problems, sunroof problems, but the worst was when we needed to get the oil change, we was charged $110. per car. We will never ever own another Mini Cooper again even if they were giving them away for free, my wife Mini Cooper only had 46k miles and it was always in the repair shop. Meanwhile we traded her 2001 Honda Civic with a little over 200k miles and in all the time she had it, all it ever needed was oil changes and a new timing belt. We were so scared to drive too far from our home because we didnt know if we make it back home that night. BMW Mini Cooper thats one in the books for you as one of your biggest failure.
Has anyone else had trouble getting the wheel-controlled Bluetooth phone controls? Mine comes and goes, without any apparent cause. Dealer said he could fix it for a thousand dollars US. No way. Others have told me this is a known fault. Any and all suggestions appreciated. By the way, I love my Mini Cooper S 2008, 54,000 miles, hardtop.
I have a 2003 Mini Cooper. It has only approximately 55,000 miles on the engine. Its been very well taken care of and maintained and never driven hard. It has a CVT transmission which failed winter 2014. It was a catastrophic failure; there is no other way this type of transmission fails. It cannot be easily repaired if youre lucky enough to be able to repair it.I understand the warranty has expired but a transmission shouldnt fail at this mileage. The cost to repair? $8000.00+ with only a 1 year/100k mileage warranty. Thats the value of the car! Mini couldnt offer any resolution. They could care less!! Instead of trying to resolve, they just leave a comment to the Engineer Department who basically have designed a faulty system. The warranty offered infers that!! Dont buy a Mini Cooper!!! Its obvious Mini is only concerned about initial sales. Ratings show that!!
We bought our 2009 Mini Cooper new, and enjoyed it for the first 20,000 miles, or so. Problems so far are: 3 trips for Oxygen sensor. Fixed on the third trip when I suggested the Pennsylvania Lemon Law, gave the dealer three attempts to repair. The next: Aluminum brake rotor replacement. Who knew that a complete four-wheel brake job would run over $2,200?! Then: At 47,000 miles, water pump needed replacement ($900.). Now, at about 48,000, we have a transmission shifting hesitation and lurching. Happy Motoring is being an oxymoron. Oh yeah, the passenger window would go down on its own, like a ghost operated it. It took dealership over 3 hours hooked to a computer to upgrade the software.
The car was bought used 2010 50K miles and about a yr later the trans took a dump. Class action lawsuit proved BMW America rushed the car to market with the design flaw. BMW America failed to tell the dealers they were selling cars to the consumers with a design flaw of the cvt trans. The 2nd trans failed 19K miles later. Irvine Mini replaced it again, waiting for the next failure. Class action forced BMW America to warranty the junk trans for 8Yrs. and 150K miles::)) Moral of the story Never buy BMW products again!!! Just bought TWO Toyota Prius-C models for my daughter to use at college and myself for work. 50MPG and loving it. GM same Junk. They sold us a 2014 Cruze with a recall and then said we dont have the axle to replace yours that has a crack. It met all three criteria for the forced buyback :) GM had the nerve to try and get us to eat 10K mileage deduct which would have been a 2K deduct in our monies returned. Dave ** in Mission Viejo, CA very good Lemon law Attorney.
I bought my car as an ex demo. I absolutely love the car, but the service isnt great and the build quality is not what I expected. The hood broke after a year - instead of making the components of the hood out of metal, they are made out of plastic. And guess what, one tiny part snapped. And as a result, the entire hood cover had to be replaced. On a positive note, it was covered under the warranty. Had it not been, I was told the cost would have been 1,800. No one in the UK had a hood in stock, so one had to be ordered from Germany. Of course, whilst waiting for the hood to arrive, it rained pretty much nonstop (when doesnt it in the UK?). As a result, the boot was filled with around 2 inches of water. By the time the hood arrived, all the carpeting in the boot had fungus growing on it and also needed to be replaced. The garage also allegedly spent 24 hours drying the boot out. The car is a UK registered 09 plate with less than 30k on the clock.I have taken my car into the Mini BMW garage today as (1) it is due a service, (2) the boot keeps opening as I am driving along, and (3) it needs new brake pads. Firstly, the service - the guy reads out a list of things that are due to be done under this service including new spark plugs. I pointed out that the garage replaced the spark plugs at the end of October and charged me 200 to diagnose the problem and replace the sparks. Why didnt they mention then that they are covered under the service? Then, he said they didnt replace the sparks - it was something to do with auto sensors. I pointed out I have the receipt and it clearly states spark plugs were replaced. I then get a story that it is something to do with the Mini service pack. Had they gone wrong this week, the cost would have been included under the service. But because it went wrong 2 months early, I have to pay. I pointed out that surely if they go wrong early, they are faulty. But no, that was not the case. It is just my bad luck they failed before the service was due.The reason why the boot keeps opening is because all the components in the boot have rusted and corroded. I immediately linked this problem with the faulty hood and all the water that got into the car whilst I waited for a replacement hood. Apparently, had the components corroded immediately, they would have been covered under the warranty. But because the corrosion has only now become apparent, it cant be covered under the original claim and basically I have to pay for any repairs as it is just normal corrosion. Now, firstly, corrosion does not show up immediately. So I couldnt have bought it back straight after the hood was replaced, as I didnt know there was a problem until now. I think anyone with an ounce of common sense would realize a car boot that sat in inches of water is likely to suffer early corrosion if not dried out correctly. But, hey, not according to Mini BMW. On that basis, I must conclude that all their cars after 3 years are likely to suffer serious corrosion of the electrical components in the boot or just general corrosion all round. Brake pads are being replaced as we speak - BMW charge around 200 for them. So before having yours done, check the price of other reputable garages. It is also worth comparing prices with other Mini dealerships. I only have a short drive to another county and the tires in my garage are 165 fitted each. But if I drive 20 miles down the road to another BMW dealer, they are 118 fitted. It has been a fun quirky car and I do love it; however, I will be reverting back to a Mazda MX5 - never had any problems with Japanese reliability.
2 years ago I found my beautiful Mini Cooper Convertible, a beefy convertible Ive wanted since I was a kid! Fun to drive, but not nearly enough power. I feel like it was at the Dealer getting services a LOT but it has 19800 when I bought it and MINI covered the maintenance/service up to 36k which was a dream. Tires had to be replaced due to them not being rotated before I bought it. I did start driving 25mi each way to work in LA traffic, but this has gotten ridiculous.In May of 2016, I noticed my oil light coming on. I didnt think much of it until my bf took it to the dealer and they stated it was just really low on oil and since I was close to getting an oil change, went ahead with the service. 5 months later, I noticed my car sounding weird/grinding. Checked the oil level and you can barely read the stupid dipstick in this car. Looked fine. Checked an hour later and it was EMPTY! There was NO OIL. I filled it with 5 quarts! I called MINI and other shops and this is normal?! How is burning 5 quarts of oil and having little to no notification normal?FFW to Feb 2017, My car has always lacked a lot of Gusto, but I noticed it sputtering then accelerating, esp on the freeway around 2000 rpm. I thought it may be a fuel line issue and needed a flush. Called a mechanic who specializes in MINIs, and he said it sounded like it may be a trans issue. Took it to AAMCO and sure enough my transmission has to be rebuilt/replaced. MINIs powertrain warranty ends at 4 years 50k, My car is 4 years, 3mo and has 51k. BS! Luckily I purchased an extended warranty from the dealer I bought it from (not MINI) and after fighting with them for a MONTH I got a used transmission put in. Im getting it today but Im seriously considering getting rid of it even though I am upside-down on my loan. This is ridic! Not to mention the stupid brakes/rotors have to be done at the same time. I knew MINIs needed some love, but this is too damn much.
I have a 2007 Mini Cooper with the extended warranty that has cost me thousands of dollars. I still owe 10,000 on the car and it has 50,000 miles. It breaks down with something different every few months. A class action suit should be filed against BMW and all involved. I am a school teacher and I have to take the bus 45 miles each way (stand in ice and snow, and 15 degree weather) because I do not have a car that runs. BMW of Anchorage and the Mini Cooper Dealership are crooks.
Cant give them 0 stars, so they get a lucky star...just one. Super friendly sales and service people for sure, MINI, good job, youve trained them well. The complimentary Starbucks coffee and Chex Party Mix are also a nice touch, but NONE OF THESE CAN SUBSTITUTE FOR ENGINEERING AND DELIVERING A QUALITY AUTOMOBILE TO YOUR CUSTOMERS! Id rather buy a car from a jerk that was a quality product, designed for performance, reliability, and longevity. The automatic transmission on my 2007 Mini Cooper failed at 108,000 miles. A regularly serviced automatic transmission such as the one in the 2007 Mini Cooper, by comparable industry standards, should be good for at least 150,000 miles.This was not an inexpensive car (over 30K new, with over $15,000 in labor and parts in the meantime). The transmission was serviced when the car was still under warranty, and well after the BMW corporation was aware of the design flaws that ultimately led to the transmission failure. Rather than service the defective transmission while the warranty was in effect, they sent me home with a car that they knew had a poorly designed/engineered transmission from the factory. Although the transmission was serviced 18 months prior to this failure, and I believed the work carried a 2-year warranty, MINIs position is that the work performed was not mechanical, but electronic in nature, and was not covered under the 2-year warranty. The MINI was fun while it lasted, and as a professional that works with young adults as a career, I always felt comfortable recommending the MINI as a first car. My position on the MINI (not Bill Jacobs, youve been consummately professional) has shifted, and I will ultimately share my story of dissatisfaction and disappointment with the BMW corporation. Of notable irony is the fact that I originally purchased a MINI because of their resale value. $45,000 later and I have a MINI that is worth $150. The final tow to and from Bill Jacobs MINI will cost more than that. I believe that any of the owners of Bill Jacobs MINI or its representatives would feel exactly as I do in regards to this situation. To MINI and BMW...you missed the most important thing that car buyers want, that is, a quality product. Everything else has been tasty, perfectly-brewed, and pleasant.
Hi, I purchased a used 2010 Mini Cooper less than a year ago which I am still financing, Yesterday my wife was on her way home. The car started smoking from the vents and soon after the car locked down while I was driving and could not breathe. While driving on the left lane she was able to come to a stop and turn off the vehicle then the door open for me. With the door open she then turn back the car as other vehicles saw that the car was smoking. They let me merge to the right lane. A police officer in his car noticed that something was wrong and came to my aid. As he was asking her what is wrong, she tells police officer that the car is smoking and thats when the car lit up in flames as the horn was going off. The car and all of hers and my personal belongings got destroyed in a blazing fire that almost killed her. What should my next step be? I am out of car, my laptop, cell phone, sneakers, etc. A response is needed. Thanks.
I bought the 2007 Mini Hardtop at 61K. Within one week the timing chain needed to be replaced along with the valve cover and leaking oil, it ran poorly and stalled out at lights. The cost to me was $3K. I cant afford a car like this. Who can? I want to sell it and Ive only had it 4 weeks.
When driving is becoming a boring task, you probably want to give Mini Copper S a try. It is designed to be different. It is not as comfortable as my Prius. But it makes driving to work a little bit more interesting. As long as you are not comparing it to Prius, Mini Cooper is quite reliable. But if you do need to get something fixed, dont count on the CPO warranty. It is just a marketing gimmick. Even if Mini has a list of items not covered by the CPO warranty, it does not mean items not on the list are covered. In fact, it would be quite amazing if you could find anything that is covered by their CPO warranty. So, if you want to get a pre-owned Mini Cooper, make sure it still has some standard warranty left.
I bought my daughter this Mini Cooper Clubman S 2009 a year ago. AMAZING condition... Only 55,000 miles. We did not know there was a Recall on the timing belt tensioner. The tensioner backed out and the car lost all oil. Therefore damaging the engine. Mini Cooper of Kennesaw took the car in and said that due to the recall, Mini would cover 50% of the cost of the repair. After 4 weeks they tell me the engine cannot be fixed. Now we need to replace.The cost to repair further is prohibitive. They changed the offer, Mini will cover 50% to install a new engine, but I am 100% responsible to pay for the repairs up to this date. They refused to cover more as they needed a service history for the car. I researched and provided a FULL service history for the car because one of the mechanics on the list was no longer in business, they claimed his service records were fraudulent and have removed all financial assistance. I am devastated!!!!
I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.
We brought our Mini Cooper in for an issue we had while driving our car. The car lost power while we were driving the car. They said that a solenoid needed to be replaced and this was the issue that was causing the power loss. We had this replaced, and within 24 hours of Hendrick Mini fixing the issue the car did the exact same thing that was supposedly fixed. This time the car lost power on the interstate while traveling at highway speeds. We had the car towed to Hendrick Mini and after they looked at it they said that a freeze plug had blown and the car needed a new engine and radiator. They quoted us $12000 for the repair. They took no responsibility for missing the diagnosis and after 2 months of our car sitting at the dealership rotting away, we are now stuck making payments on a car that doesnt move from our driveway. We have never been more disappointed in a business or car company. We are a young family and this was our nice car. We have not wanted anything more than to have our car fixed, and for Mini to own up to their mistake. Anyone who is reading this and considering a Mini Cooper, I strongly suggest researching the brand and the reliability. They are cool looking and fun to drive, but are very problematic.
Power steering will intermittently fail while driving. When I turn the car back on, its fine again. Not today, though. I turned off the car and the power steering is still running. I cant get it to shut off. I called Bavarian BMW in Michigan and they said, Just wait until it burns itself out. There isnt a recall but I can get you in here Monday to fix it for $1200. Other people have had this issue and their car has caught fire. Im worried.
Ive never owned a car so fun to drive. My 2010 Mini Cooper S Clubman 6-Speed had plenty of spunk and was on rails. Thats where the joy ended. The downhill started with an engine light at 100K miles. After $2,700 in suspicious repairs, I was told I wasnt driving it right. 6 months later, without any warning from the amazing computers, the timing chain broke. Now I have a great looking car that needs $10K in repairs. The dealership in Portland has been accommodating with loaners, etc., but they arent admitting these vehicles are not designed for higher mileage and they are all too willing to keep bleeding me dry with the repair bills. I have thought about having a third party replace the engine for $7K, but with the poor reliability, I may just junk the car instead of sinking more good money after bad. Will not be buying another Mini.
We purchased our new 2010 Mini Cooper Sport with the hopes that it would be a reliable, sturdy commuter car. The problems began two years later, in May 2012, when the check engine light illuminated. The car was taken to our local Mini Service Center, where the timing chain tensioner, seal ring, and auxiliary water pump were replaced due to recall. The check engine light illuminated again in December 2013, at which time the car was taken to our local service garage, who replaced the spark plugs, ignition coils and leaking valve cover gasket.In March 2014, the check engine light again illuminated, resulting in another trip to our local Mini Service Center. The repairs required on our four year-old car included the following: turbo heat shield replaced (recall); carbon cleaning due to carbon buildup on the intake valves (parts $251.92; labor $1350.00), fuel injection and induction system cleaning (parts $54.00; labor $100.46), leaking oil filter housing and turbo oil feed line replaced (parts $436.29; labor $1822.50), leaking vacuum pump replaced (parts $525.61, labor $202.50), leaking water pump replaced (parts $201.79, labor $652.50), oxygen sensor replaced (parts $317.73, labor $157.50). Unfortunately, just 11 days later, the overheating engine light illuminated and coolant was running from underneath the car. The car was again taken to the Mini Service Center, where the following repairs were made: T-Stat replaced (no charge due to warranty), Turbo boot replaced (parts $140.00, labor waived).I contacted the Mini Corporate Customer Service in April 2014 to file a complaint, requesting reimbursement for at least some of the charges, as our car was only four years old, has been well maintained, had just missed the maximum mileage of 50,000 for warranty coverage by 4,000 miles, and required what I would consider an excessive amount of repair. My experience with Mini Corporate Customer Service was very disappointing. The agent ultimately assigned to my claim not once spoke with me in person. My claim was denied, but I have concerns that my claim was not properly documented. Additionally, attempts to speak with a Supervisor about the service I received, and concerns with my claim, were blocked; I was informed there is no management that can be contacted.
I have had nothing but Hondas. I was involved in an accident where it totaled the front end of my car. So I got my money and decided on getting a Mini. I got a 2007 with less than 65,000 miles on it. I got it home and two months later, the oil light came on. I didnt want to change. It had head gasket and air condition compound thats gone out totaling over $2000 worth of work. I got it back a month later and another part went out. Then another month later, the timing belt went out. After that another issue, the total is over $5,000 in less than a year - I have only seen my car. Its beautiful on the outside and inside but horrible engine and electronics. i would not ever recommend getting a mean Mini. And from what I have learned, BMW is also another one that I would never ever, ever get unless you have a lot of money and time to blow.
I have been driving a stick shift for over 20 years. I have over 400,000 miles driving one. I have NEVER lost a clutch until Mini Cooper 2010 with less than 38,500 miles on it went. I called corporate, I called dealership. I was ACTUALLY told You can drive a car off the lot, brand new and it could break. That was enough to tell me to NEVER buy a Mini Cooper again. I have an 11 year old Mazda 3 with 90,000 miles that has cost me less to fix in the last 11 years than the Mini did in the last year. They do NOT stand behind their product and can clearly care less about quality and workmanship. They said a clutch is a wear and tear part and there is nothing to be done. Wear a dress tear at 38,000 miles when another car I owned hit over 100,000 miles or close without losing a clutch...its a DEFEAT and they know it!Yesterday, I get into the car and it decides it doesnt want to accelerate past 26 mph and it took 5 min to get there. I live in a MAJOR metro area. I was almost hit 7 times on my way HOME! I dont consider it poor quality anymore. I consider it endangering to me and others on the road. I have 8 months before its paid for and I have already spent almost the purchase price to fix it. Not worth it. It was fun to drive and was great on gas, the only reason I bought the car to begin with, now I want it gone! I no longer feel safe. I would rather drive my 11 year old Mazda. Its safer and more reliable.
I purchased my 2006 Mini Cooper S brand new in January 2006. The car currently has 108,000 miles, which are mostly highway miles as I commute to a job out of state a few days a week. Since purchasing the car, I have had a myriad of serious and unsafe issues starting with the replacement of run flat tires within the first 2 years of owning the car. Those tires run $350 a pop and if you run over a nail, you have to replace the whole tire. They didnt warranty them back then, though I think they do now. For the first 65,000 miles, I did all my maintenance at the dealership, but switched to a National Auto Care chain as the dealer costs were 40% higher for the same work. I changed tire to regular tires with a warranty to stem the bleeding.The latest issue began two weeks ago when I noticed the car was slipping between second and third gear when running for a while in stop and go traffic. The car shifted fine when cold. I brought the car in for a check up where I was referred to a National chain transmission repair shop where I was informed that my CVT would need to be re-manufactured at a cost of $6,000. I was also informed that my power-steering pump is leaking and the power-steering cooling fan is not working, so both need to be replaced. As much as I love this car, and even with these problems, I still do love the car, but I cannot recommend it because the premium price I paid for BMW engineering does not translate to reliability. These issues should not be occurring at this point in the cars life.I will be without a car for another week, at least, because the valve joint they need to re-manufacture the transmission is on back order as they re-engineered a new valve joint, for the originals were prone to premature failure. One would think BMW would address this or work with their customers on a reasonable repair cost for this. Unfortunately, when I called the dealer I purchased the car from for assistance, they quoted me over $10,000 for the same repair. Needless to say, I will never buy a Mini or BMW ever again. I am aware of class action suits in NJ and CA regarding this issue, but I cannot find anything in MA. If there is, or if there is an attorney looking to start one, please contact me.
Nothing but a junk transmission gone on 70.000 mile and cost me $4800.00. 2 months later, engine gone which cost extra $5500.00. Nothing but the junk.
Bought my MINI Cooper S hardtop new over 3 years ago, and so far no major problems. It has been my favorite car I have owned after the x 1/9 I had many years ago.
I am writing to express my extreme disappointment with the recent failure of the original clutch/flywheel in the above referenced vehicle. The vehicle was purchased new from Mini of San Francisco on February 17, 2007 and all scheduled maintenance has been conducted in a timely manner including a recent scheduled maintenance on September 15, 2011 (Mini inspection), a mere seven weeks before complete clutch failure. No comments or suggestions were noted by the mechanic during this scheduled maintenance that clutch wear was occurring or should be monitored.The Mini Cooper was driven under extremely light driving conditions with an experienced manual transmission driver. The vehicle was typically only used for “motoring” trips on weekends. The previous manual transmissions driven were a 1986 Honda Civic DX (original owner 97,000 miles with one clutch replacement at 65,000) and a 1996 Honda Civic DX Hatchback (original owner with no clutch replacement as of 60,000 miles when car was donated). Furthermore, the driver was experienced in using the parking brake while resting on a hill to spare any unnecessary clutch wear. All maintenance has been performed by Mini of San Francisco and online service history is current per owners’ lounge website.The driver had never experienced a complete clutch failure with no prior warning signs. Furthermore, the driver had never seen a clutch fail under such light driving conditions so anticipated that it must be some sort of mechanical failure and immediately drove the vehicle to Mini of San Francisco. While the service department of Mini San Francisco provided excellent customer service, the driver conducted his own research into the situation while the mechanical review was being conducted and has noted that many other drivers of this vehicle have cited the same problem.The driver seeks a response from Mini USA on this very disappointing early clutch failure, the occurrence of this situation within the specific model, and the manufacturer’s guidance on extending the life of a clutch.
My car (Mini Cooper) presented an issue related to breaks. After 7 months the disks and pads are so rusted that affected and damaged the both rear disks and pads. I sent my car to Dealer’s facility and they informed the warranty wouldn’t cover this situation. The price to fix this was USD 547. There is no strong arguments, only the description in the service order in this way: CORROSION DUE TO AMBIENT ELEMENTS. I didnt agree with this situation, and wrote to them and the response was “I’m sorry about that, we will register your concerns” and that’s’ it. This is not a response/action that a customer want and wait from a trustable brand. Maybe this issue is more related to Mini cars not well acclimatized to Florida’s conditions and/or poor material used to construct then (I visited several forums where Mini’s owners reported same issue) and if is the case, the solution from Mini was a ridiculous. Living in Florida, I had some different cars from different brands, all of them with very same way of use, parked in the same way/place, exposed to the very same conditions that the Mini was exposed and I NEVER had any issue like that. Who expect to have to pay for change disk breaks in a new car in 7 months, covered by warranty? More than that, what if the same issue appears in the next 7 months? As my leasing is for 36 months, this means that I will need to change the disks 5 times?Maybe Mini is using poor or defective material in their cars to reduce its costs or maybe their cars are not well prepared or acclimatized to Florida’s condition. In both cases they should inform the situation to the customers in order to them make a decision considering spend a lot of money to fix disks breaks after 7 months, since they refuse to fix this issue using the warranty. I hope that everyone looking for a Mini to by/lease can check this review before do that and change mind about this worst deal ever. The Brand does not look be concerned about construct a long-term relationship with the customers but only sell cheap cars.
My 2005 cooper had been making a ticking noise for a while. I changed my front tires because one of my tires was wearing incorrectly and this didnt solve the issue. I decided to take the car the the Mini Dealer in our area and have them diagnose the problem. They found that the noise was coming from the transmission. Well, I was dumbfounded because my car is at 89K miles and a manual Transmission. So I thought how could my tranny be going out? I called 1-800-ask-mini and asked for assistance and help in regards to the transmission going out and I also needed a new passenger seat mat because my airbag warning light was on and this means the seat mat is messed up.Brent from Mini said he would call me back in a few days to investigate. The mini repair called me back to let me know that they would be able to offer me 15% off the price for the seat mat and they never referenced the transmission.A few days later, my car actually broke down. I have spent over 3K to replace my transmission. The mechanic showed me the core which has a nice little hole bored through the metal. The upper part of the transmission was blown out by what ever it was that was digging through the metal. Nonetheless... the transmission problem I had was truly a defect and I would like to know how I can get Mini to take some sort of ownership for the problem.
I purchased a brand new Mini Countryman in May. It has now been in the shop four times for problems that have escalated in degree. Now it has brake issues. They have now had my car for six days this time.
The clutch in my 2005 Mini went out suddenly after less than 2K miles. The dealership replaced it after I raised hell. Now, the clutch in my 2007 Mini started going out - after only 55K miles! Ive driven standard transmissions my entire life & never experienced this. My 1991 Nissan Sentra lasted 200K miles and my 1995 Mazda Protege lasted over 100K. Yet the dealerships always say the same thing - driver abuse. I called Mini. Sure enough, its not covered unless its normal wear & tear, which they cant evaluate unless I put down $2K for them to tear down the engine to look at it. If they see any signs of damage that indicates beyond normal wear & tear, then Id have to shell out the money for the repair, too. A clutch going out after only 55K miles is bound to show signs of defect, certainly beyond normal wear & tear! After I read similar stories from others, I decided it wasnt worth fighting. So, I took it to a trusted mechanic and shelled out the $1100 to have them replace the clutch (a few thousand less than the dealership), since my car is still worth over $15K. But as long as I live in a hilly community and an area that Im in constant stop-and-go traffic, I wont get another Mini. I love my Mini and have not had any other real issues with it, but I dont love it enough to have to shell out for a new clutch every few thousand miles!
I had my 2012 4 door Mini Cooper piece of junk for 2 years and needed to return to the dealer at least 12 times for various repairs. This car is a piece of junk. Nothing about it is normal. You cant buy a normal battery for $100 because the Mini battery has a stupid vent hose, so of course its going to cost $350! You cant change a lightbulb on your own because a sensor light goes off that there is an electrical problem. It needed an engine gasket after only 60,000 miles. The engine light was constantly going off. And, of course, the stupid dealer would not covered under warranty! Do not buy this car! It shouldnt be offered to the public! Amazingly, Mini (BMW) put all the money into perfecting sensors for every stupid idiotic problem with the car, but no money into making a decent transmission and engine!
This is definitely worst car in history. I honestly believe the Germans are trying to pay us back for kicking their ** during World War II. I bought this car for my daughter two years ago. It only had 57000 miles. I bought it from a salesperson in offer up. Vehicle drove nice during the testing drive. I just wished I would’ve done some homework before saying yes to my lovely daughter. Instead of going with my heart I should’ve gone with my gut feeling of never buying European cars. Oh well. Vehicle ran good for about 5000 miles. First thing I noticed was an oil leak. Oil housing gasket needed to be replaced. Turbo oil line needed to also be changed.Luckily, I did these changes myself which saved me about 2000 dollars. Ran good for about a month then the light engine turned on. Misfire on Cylinder 1. I replaced all spark plugs and coils. After a few weeks, light went on again. This time it was the valve cover. Replaced it myself. Light goes on again. This time I replaced several sensors. Again, oil leak. Oil housing gaskets changed again. Rattling noise began coming from engine. Open valve cover and noticed chain retention rail broken. This is common on all Turbo minis. Replaced top rail retainer and cleaned out the oil pan gasket. During cleaning parts of the rail were obstructing oil pump mesh. Mini recommended to chain whole chain costing me 2100 plus 600 for cleaning oil pan. No Ty. I will do it myself. Mini ran good for about a week when light light up again. This time it was the vacuum pump. Replaced it myself. Vehicle ran good for a week until one day I get lots of white smoke coming off the exhaust pipe. No engine light though and no sign of over heating. What gives?? I’m afraid this time the head gaskets could be the issue. I’m done with this car. Two years of unbelievable headaches. Like I said worst car ever. Btw, Im selling it to CarMax. I just don’t have the heart to give someone else this piece of junk... never again am I buying a Mini... I have noticed I don’t see them on the road as much as before.
I just bought a 2010 Mini Cooper S Manual Transmission car from a private party. Drove it 500 miles and clutch started making metal-on-metal grinding noise when leaving first gear. It now needs to be replaced and is going to be extremely costly. I found a number of people with the same year, make and model and having the exact issue. The clutch obviously was made cheaply. It cannot handle the torque the engine. This is completely unacceptable. I will be pursuing legal action. I recommend that you look into your clutch and if youre considering buying a Mini, make sure you the clutch looked at. I enjoy the brand, style and performance of the vehicle but this is a real hassle.
Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.
I love my 2012 Mini Cooper, looks sharp and handles great, fun to drive, great get up and go, shifts good, like that you can easily customize the look of your vehicle. I like its color red, the 10 year US anniversary version, bonnet stripes, interior features including heated seats and cruise control, great cd player and sound, love the interior lighting. But it could be easier to get grandkids into the backseat. And as with any vehicle, it could have better gas mileage or electric, now that they have a 4 door coupe I would have selected it to better get kiddos in backseat.
We should have known that it would be a mistake to purchase this car, when we were treated very rudely at the BMW dealership... but we really wanted a convertible. Biggest mistake we ever made. Less than a year old, and drivers side window motor had to be replaced. Less than a year old, and engine mount had to be replaced. 2 years old and the fuel pump had to be replaced. Multiple repairs spanning multiple years on the obviously flawed cooling system (out of warranty). At 5 years old, had to pay $7,000 for a REBUILT engine. 6 weeks after the rebuilt engine, and now the entire electrical system is gone. The dealer says its $400 just to diagnose it (and he cant get to it for a week, causing me to have to rent a car) and that he has no idea what is wrong, and has never seen anything like it.
I purchased a new 2017 Mini Cooper Clubman from Vista MINI in Florida. The car currently has 30k miles and it has had several problems. The car currently has a strong vibration problem which affects the acceleration. The car has been in a MINI Service Center 3-times for the same problem. The dealership acknowledged this problem to affect the non-turbo models. There is no current fix for this safety concern according to the dealerships service center. MINI solution to the problem is spending more money on a more expensive S model. If you are interested in purchasing a MINI please check all consumer complaints before the purchase.
2010 Mini Cooper - Had been wanting the car for quite some time. Bought a used one in Nov 2013. Had one previous owner and low mileage. Approximately 25K. Four months later in Feb 2014 had to change thermostat. Thank goodness it was under warranty. It was downhill from there. In Oct 2014 had a needed oil power flush to the tune of $165. Dec 2014 brakes and rotors needed replacement, yet no warning ever came on, $1300. Jan 2015 ignition coil $700. April 2015 valve cover gasket $600.Sept 2015 thermostat replaced again as well as defective tire sensors $700. Nov 2015 took in for oil change to find out radiator hose has detached, oxygen sensor not working, and engine vacuum pump is leaking oil. Got all but engine vacuum for lack of cash for $500. And still have to take back for engine vacuum for another $600. In almost two years Ive spent close to $5000 in repairs plus regular maintenance and oil changes. With what else to come. Seems like the cars werent built for longevity.
I have a 2008 Clubman. Overall, I really like the car. I bought it used with less than 6K miles, at a really good price. I would like to get a new one, but there are issues that turn me off about Mini/BMW--the dealers/sales/service people are just taught to deny, deny, deny problems. My windshield looks like the surface of the moon. Its the angle, they say. Low to the ground, they say. I have had VW bugs in the old days with practically vertical windshields that were no further from the ground. They just put cheap, soft glass in the Minis, and it wont change.Their computer people are idiots--why would anyone think that they should totally reset my radio settings every time I get out of the car? Insane! The sunroof has no shield. At certain sun angles, the light is blinding--not a thing you can do about it--very dangerous. The instrument panel can be totally unreadable if you wear sunglasses with polarized lenses--totally blanks out your ability to read without removing your glasses. It was utterly stupid, and again, dangerous.
I have been burned twice now from the exhaust pipe on my husbands Mini Cooper S (2010). I was taking groceries out when my right calf brushed up against it! They need to change the location of the exhaust pipe!
I’m not sure exactly how to write this experience up, but here goes. We recently visited a dealership with an intent to purchase a Demo as part of #Performance Auto Group’s sales flyer posted on Auto Trader. We went to the dealership we had visited about a year ago and had the opportunity to test drive a Mini. We weren’t ready to purchase at that that time based on our budget, but the service was great and staff supper friendly and helpful, so we returned to this location. First visit we tried a car but for some reason found it really rough, we felt like an egg that had been scrambled after driving it. When we got back we advised the two young men at the dealership and were told that was the Mini experience. At this time they snickered. We advised them of our previous experience and they said it’s the tires. They’re new. After a few more exchanges, I said, I guess that means we aren’t Mini people, and the young man said yup. I want to point out that we weren’t offered to try another car to see if we thought the same thing.We left and ended up at a used car place where we tried a 2017 and we actually enjoyed the ride. The first visit was on a Monday, and on Thursday my partner and I returned to that original dealership because they had four Demo’s at great prices and low kilometres. I asked about the last Demo that appeared on Auto Trader that same day (the same young man from the other day), he advised it was out. I had to ask clarifying questions, Is it on test drive? No, Can you find out? He comes back and advises it’s on loan to a client. What does that mean? It’s on loan, When will it be back? I don’t know. So we took our phone out and looked up for another car to try, and apparently that was off site as well. He hadn’t seen it in a couple of days. Is it sold? No, Can you find out? He disappears. I’m about to blow, you have to understand he’s just standing there and the body language is saying go away. It’s very clear he doesn’t want us there. He’s not checking the computer and when we ask him to check, he ask us what the vin# is. We didn’t know it and he said, You should know what car you want, it’s like this the whole time. I asked him about the last car and he said, I don’t know anything about it, but he did offer a new car. Interesting to note the first car we test drove was at the back of the shop in amongst other cars. I’m pretty sure there was something wrong with it.So after we left on the first visit on our way to Burlington we were divided. I thought they were laughing at us because we were old and old people shouldn’t drive Mini’s (we are in our 50s), but my partner thought it was because we were a gay couple. My partner didn’t want to go back but we had such great service once before, I really felt it was worth a second chance.I have to say we fumed all weekend, because we’ve been shopping for about a year looking at various places, from Toronto to St. Catherine’s at this point and we had tried Volvo’s, a Jaguar, a Cadillac, even a couple of pick-up trucks (he wants one thing and I want the other and it’s for me), not all places are the same but it has been some time since we’ve walked away with this feeling. Most places are Here’s the key. Let’s go, or See you in a bit. Most places are welcoming and the agent usually ask questions and if you don’t like the first vehicle it’s, Let me show you another, and the end we exchange information.I was so frustrated that night, I didn’t even realize how much. When we left that place we tried a BMW X4 that I spotted in a John Bear lot. The drive was excellent and the sales rep was in the back seat and at one point I started to laugh as I realized some of tension was beginning to dissipate, the difference between sales agents. That weekend we visited the Kitchener location and had an okay experience. We even stopped in Paris ON, and tried a AlfaRomeo Stelvio, again super great staff.I had emailed the dealership and #Mini Canada about our experience, the Corporate office advised that they are independent of dealerships. The manager had investigated and found out that the first car was loaned out as the clients car was in the shop and the second car was getting cleaned, but this doesn’t address that we were shunned from buying a Mini at that location. I emailed again, more in detail like this explaining our experience of homophobia over the last fifteen years so they would know we were genuine about our experience not being right. Head Office #Kelsey ** again advised it wasn’t Mini Canada’s issue and to deal with the dealership. Finally I received an email from a manager for BMW/Mini in that area and finally he replies with an email that says they will review training with the reps in question as well as they are looking into sensitivity training as I had suggested.So all good right?, No! I now need to know that Mini Canada head office are concerned that the people representing their brand and their products aren’t discriminating against older people and gay people and any other discriminatory combinations out there. I find it hard to believe that BMW/Mini wouldn’t ensure these retailers are representing fairly, but according to the replies I got IT’s NOT THEIR CONCERN. To me, it’s one in the same, different people may own the brand versus the product but they both represent the same thing. I’m hoping no one else has a similar story.
Purchased a Mini Cooper s new. After 32,000 miles engine started having major problems. Long list of repairs totalling $7,000 were needed. Sold car for a loss. I was sold on Minis styling, fuel economy, and small size. I wish I had paid attention to its lack of quality and longevity. I been driving for over 30 years and have never had a car with so many issues with such low miles. The service people and dealers seemed to imply my mini was some kind of unique problem. Guess theyve been drinking the Kool-Aid too long.
Three years out of college and gainfully employed I bought the cutest used 2009 S with 67K miles for a reasonable price + 1 year warranty. First off - I only use MINI service centers. The run flats are the least of my worries. I started to get my moneys worth on the extended warranty right off the bat, repairing oil leaks/pressure issues at least 4 separate times in 6 months. 2,000 miles past the extended warranty we started hearing the death rattle on the front passenger side. The plastic guide had cracked and I was moments away from a busted timing chain. After fixing it ($1500) the service advisor at the dealership instructed me on the importance of oil changes every 5 thousand miles, (EVEN THOUGH Mini suggests you can go 10K/once a year!) and of checking the oil level every 400-800 miles or so.Three months later I was back at the dealer for the rattle, my chain had already stretched again, but not enough to cause concern ($500 just to look & measure + a few spark plugs). 10 days later I was in for rough running due to carbon build up ($700 walnut shell blast) typical around 100K. And then, three weeks after that I was in for continued roughness and rattling much louder than before. I am now on my second timing chain in 4 months. There is no way that is normal, but at least they covered the full cost of this one due to parts warranty.Thankfully I am OCD and insisted on service because at no point in this first year did a warning or engine light ever appear. The service advisors at MINI have been extremely helpful and taken pity on me, they are painfully aware this car is flawed. Every moment I am on the road and I hear a new whine/rattle/thump I am overwhelmed by sheer panic and see only $$$$. At first I thought I was going to be a MINI lifer, but I clearly cant sustain this kind of maintenance.
I love my Mini. Aside from some superficial quality issues (bits of the grill have just simple fallen off on three different occasions), my 2011 Cooper has held up well. I utterly detest working with Mini dealerships. The list of reasons is long: Celebrity name dropping at Santa Ana on the day I purchased the vehicle in 2013. It just so happened to be a celebrity who knows quite a few gaming acquaintances and friends of mine, no less - and yes I directly told that person what happened. The utter lies told to us about our warranty and how it works, even when we showed noted from date of purchase which showed different information. The racial slurs tossed at me in Torrance by a car wash attendant. A regional BMW manager had to reach out personally to resolve that situation. The bizarre fees for even looking at a car (which change with every call and each dealership), ranging from $50-$250, even when the car was under full extended warranty. The misogynistic garbage I was fed by not only by the maintenance associate but the liaison to the general manager who told me that the first guy is close to his mother so couldnt possibly have treated me with disrespect.
I bought a used 2002 Mini Cooper Hardtop a couple of years ago with 72,000 miles on it. It was the first car I ever bought and I got a loan on it. A couple thousand miles later the CVT transmission blew. $4,000-$5,000 fix. And that isnt the only thing that went wrong with this car. Dont buy a Mini or anything from BMW. They dont stand behind their products.
My husband purchased a new 2009 Clubman from Irvine (CA) Mini, which has ~50k miles. He did not have any major problems with this one (previous Mini was traded in due to engine fan problem), until a few days after the New Year. We noticed transmission oil leak on the garage floor and driveway. He took it in for service. Upon inspection of the transmission, the service rep informed him that the transmission pan was broken/damaged and welded. They claimed that they do not have this type of welder. We were subsequently advised that the repair would not be covered under warranty. We informed the service rep that the car has never been in an accident and they were the only dealer (service) that have touched (worked) on our car since it was purchased from their dealership as a new car. My husband called the corporate office. We were told they will not cover repair - cost was more than $1,000.00. The other infuriating part is that they will not guarantee their repair! I just spoke with another (2011) Mini Cooper owner yesterday, who coincidentally purchased hers from the same dealer (Irvine). Her car also leaked transmission oil. The pan was noted to have been bent/damaged. It was repaired twice because it continued to leak after the first repair. She was lucky it was repaired under warranty.
My daughter and step-daughter both bought new Mini Coopers in 2003. They drove them and loved them until 2013 when they both bought new ones - then my daughter gave me her 2003 because my Kia SUV was a repair nightmare. I have had nothing but good luck with the auto... And I do maintain it as Im supposed to. Last year my power steering pump went out - cost $808 to replace. Then I found out Mini had a recall on it so I sent them my bill and a letter. Now, remember, the car at this point was 13 years old, and they refunded every penny of my repair. Now how can you beat that? I get great mileage, everything works great. Yes, Ive had normal repairs done, but the only complaint I have is there is a lot of road noise which has been corrected with the newer Minis. PLUS... No one realizes this car is now 14 years old - looks like the new ones.
My 2010 Mini Cooper Clubman S had 14100 miles on it. Within 4 days to continue driving it I would have had to put out over $2,000. First the brake pads which needed to be replaced could not be done without replacing the entire brake unit... over $800.00. Two days later the engine started idling roughly and the check engine light came on. I brought it to the independent mini dealer I was using and they told me that Peugeot was actually providing the engine for the Mini and many of the parts were made of plastic. The error reading was indicating *engine misfiring... Like badly*. It would cost around $1,000 to fix it and it would take 2 days and of course there would be labor costs also and the same thing could happen again. They cleared the check engine light and said drive it until the light came on again and then when it did repairs would have to be done. They were surprised, very surprised, that at 14,100 miles brakes and engine part melting was happening. I had 2 extended warranties but they covered nothing (brakes aside - wear and tear items). Now tossing and turning about this all one night, you gotta figure $2,000+ is like 5 car payments. When they erased the error, I RACED to the Honda dealer and got a Civic. The simple maintenance cost and repair cost of having the *hottest* car on the road wasnt worth the lack of reliability and exorbitant cost to maintain. I was always having to have sensor lights cleared at the dealer and after the check engine light situation I, sorrily simply passed the problem off to a non-Mini dealership. I dont love the Honda but I feel safe that I will not have to always be ready for some costly thing to happen before the next car payment is due. Amazing dumping a car because it is a financial and safety risk to drive!
First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.
I got my 2009 Mini Cooper convertible back in 2013. It was below 18,000miles so I thought I was getting a good vehicle. By far the worst decision I ever made, and am at this point willing to lose money on what remains to be paid for the vehicle just to see it behind me. In the past 4.5 years, I have easily spent around $6000 in repairs, and I have another $2400 to repair on the engine and brakes just to pass this years inspection. Not little things, mind you - HUGE issues. Things that kept it in the shop for days.And it seems like every day there is something else that needs to be done. Will be trading it in, and I tell everyone I know that unless they have a bottomless pocketbook, and dont plan on really using the car very often - i.e. if its your fun/weekend vehicle, not your primary - then dont go there. It isnt worth the stress or the expense. Like a mechanic recently told me when I hit another expensive brick wall with this car: its a toy, not a car for people who actually need to drive somewhere.
I purchased a 2003 MINI (used) in 2004. Loved the car, but the engine was constantly overheating. While it was still under warranty, I brought it to the MINI dealer in Annapolis, MD. The service department would do various things to fix the overheating, such as, replace the radiator cap, replace the thermostat, replace fan motors, replace hoses and refill the fluid levels. Nothing they did under warranty was a permanent fix. After the warranty expired, and the problem continue to rear its ugly head, I was informed the head was warped. Several thousands of dollars out of my pocket later, that problem was fixed and finally the car no longer had overheating problems. Then I started hearing noises which I suspected were coming from the transmission. I changed the transmission fluid hoping that it would fix the problem and noise; however, the noise - albeit aggravating - continued, yet the MINI continued to operate at a normal rate. Then the unexpected happened: while driving at just over 30 mph, I heard a sound of metal breaking and the car was powerless. Under 90,000 miles and the transmission was gone!
I bought my Mini in Feb 2015 (car considered new and was a loaner car). In July, we had the car in the shop because the windows wouldnt go up and today the car was back there again for the passenger window. Explanation… because you smoke in the car and the ashes get in the groove of the window. Really? Wouldnt the dirt, grime and stuff coming off the road get into the grooves as well. I guess I am not supposed to have my windows down while driving. I spent a lot of money on my car and to have this lame excuse given to me… well to say the least, I am livid. I did contact Mini and told them what was going on and how dissatisfied I am with the service dept. Lets see what happens next. I also brought up the staining on my seats every time they get wet. No matter how or what I use to clean them, the stains are still there. Of course there was no explanation as to why my seats are water stained.
First, I got to say it was great for about 6 months. Love the look and seemed affordable. First thing that went out was the windshield cleaner boxes. I went to the Mini Cooper dealership because that is where my warranty was honored. 3 times I went back to fix them and never was it fixed properly, still doesnt work. The second thing was the air conditioner stopped working. And then the windshield cracked on the top. Come to find out, it was a manufacturer defect. I did receive a call back for that and the paper work was so extensive, I didnt even bother to try to get my money back. And then the little exterior pieces started falling off, there are so many pieces I cant even get through them all. Lets just say I would go back to the side of the freeway to find pieces of my car so I wouldnt have to order overpriced plastic pieces to make my car look halfway normal. And then the passenger door wouldnt open. And then the antifreeze is dumping out everywhere. I just keep filling it up until I have time to fix that too. And not to mention the tires for a turbo are $215 at the lowest cost. Oh did I forget to tell you there is a small oil leak also. Oh yeah, lets not forget the cigarette lighter stopped working too. Cant charge my phone either. Oh and both of the door interior door handles fell off too. Buyer beware. This car sucks!!!!!
My 2010 Clubman S had an exhaust problem roughly 2 years after purchase (I bought it new). Specifically, carbon buildup in the exhaust system, which has to be sandblasted out using walnut shells. MINI covered it under the warranty, but only after I threatened to sue. I was told to use Shell gas and to drive the car harder, which I did. Now, at 57,000 miles the problem has reoccurred and extended warranty I purchased, which was the best available from MINI, wont cover it. The cost: $1000. This is clearly a design defect in the car and MINI should have recalled it. Id never recommend the car or the company to anyone.
Whatever you do in life do not I repeat do not purchase a Mini Cooper. What amazes me is that BMW continues to produce this pile of **. I guess as long as there’s consumers not willing to research like me why not! If you value your money spend it wisely on Honda -Toyota.
2005 mini. In August 2011 at 74,000 miles the electrical fan stayed on after work the next morning the battery was dead and the dealership wanted 5k to do the repairs of the power steering pump/fan, radiator fan, and new battery. I could not afford that so the car sat in the driveway until I decide to attempt the job myself. Well $500 later, and two weeks. I completed everything the dealer ship said was wrong. EBay man’s best friend new radiator fan $180, Rebuilt pump (send yours in the rebuild yours) $250, new battery $85 advanced auto parts.January 2012 the transmission starts to slip. Seems like it is going from second to third gear. Seems to be getting worse. For as expensive as these cars are you think they would be a little more reliable. All the reports I read online say the same thing these issues all start between 70-80k. Come no MINI / BMW fix these on your dime, you know there is problem quit sucking our pockets dry while you are getting stacks of cash from people buying these cars and paying these ridiculous repair costs.
2006 Mini Cooper S Transmission Issue - The transmission on my Mini went out. The car is six years old and has 68,000 miles on it. It’s certainly not old enough or driven enough to have this kind of problem. According to the dealer, it will cost $8,600 plus tax to fix. I have seen a number of comments online that suggest this is a common problem with this make/model, yet the dealer will do nothing, except take my money, since the car is no longer under warranty. It seems to me that if this is a common problem, there should be a recall or some kind of compensation for this problem.
After reading some of these reviews, I am now holding my breath. I have owned my brand new 2015 Mini S now for 8 months and truly could not possibly love it more. Any questions I have or any needs have been met right away from all Mini dealers in Tucson and Phoenix. Sounds silly but I even enjoy writing the check monthly for her. Yep, I am most definitely twitter patted (as Bambi or Thumper once said) with my Mini (even named her Itty Boo) (yeah, I know, over the top! ).
2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.
2005 Automatic Mini Cooper. I had always kept up on the service and oil changes but suddenly when I was driving there was a strange noise. I brought it to a mechanic; he said I need a new transmission. It will cost up to $9000 when the blue book value of the car is from $4000 to $7000.
I love the car and I have always wanted one. Its small and compact but plenty of room. Its excellent on gas too. You can go two weeks on a tank of gas. But I dont like that its a 2 door. When trying to put something in the back seat its hard to do. Ive had the car 2 years and the thermostat sensor has went out on me 2 times. I recently had to replace the thermostat and you have to replace the whole housing unit. Overall the car is fancy looking and if I was to buy another car it would probably be the same model with a little more options to it.
My experience is in the email I sent to Victor **, the General Manager of Mini of El Paso: “Very disappointed” is actually an understatement. I have a 2011 Mini Cooper S that I paid a pretty penny for thinking I was paying for a quality vehicle with a company that stands behind their product and warranty; however, I am beginning to wonder. Your dealership states: Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.” Correct? Well on August 11, 2012, I was driving to work, about 35 miles south of Ft. Stockton, Texas, on Hwy 285 in the middle of nowhere when suddenly my car will not shift into gears. I turned the vehicle off and went to restart the vehicle and nothing. It’s 108 degrees outside, and I am stranded in the middle of nowhere. I am just lucky my cell phone worked. I called Roadside Assistance and they were very apologetic and nice and said they would send someone to come get me and water if I needed. The only problem was they were coming from EL Paso. I assured the nice lady I would be dead if I waited with the vehicle that long. Lucky a nice old rancher just happened to be driving by and stopped to help and gave me a lift to town. All this on Saturday, August 11, 2012. The nice people from Roadside Assistance let me know they had picked up my vehicle and they would be towing it to Mini of El Paso. I called Monday (August 13, 2012) morning and spoke with Micheal and let him know what happened, etc. and that I needed to resolve this problem quickly since I am stuck in Ft. Stockton with no vehicle. I called on Wednesday, August 15, and he assured me he would call and let me know what the problem was. Well, he never called back. On Thursday, August 16, I called back and left message; no return call. On Friday, August 17, I called again; and the service clerk let me know they thought it was the clutch and flywheel, but she didn’t think it would be covered. I would have to wait and talk with Micheal. Well after sever more phone calls, I finally spoke with Micheal; and of course, first thing out of his mouth was, due to the low mile on the vehicle, it was apparent the damages were due to inexperience driving a standard, or abuse, or negligence to the vehicle. I have driven standards all my life, the last 24 years of it anyway, and I have never had a clutch issue with any of my vehicles until 75,000 mile range. I work very hard for my money and I am a 40 year old female. I can assure you that I don’t drag race in my car or abuse it in anyway. Thanks, to the many hours patiently waiting on Micheal to return my calls. I did some research on this problem; and to my amazement, there seems to be a large number of poorly qualified standard drivers who are mini owners. When I finally did talk to Micheal again, I questioned him on this; and he claims he has never heard of their being such a problem. I asked him if he had access to the internet and if so, to google “mini clutch problem” because if he truly wasn’t aware (which is doubtful), he needed to be. This was all on Friday the 17th. He said that they would have to open up the clutch to determine what caused the damage. But if they deemed it neglect and abuse, I would be responsible for the damages. I told him to go ahead and diagnose it and let me know ASAP. I am going on a week without a vehicle out of town working (which reminds me I only have 1 stop sign on my daily commute to work, so not in town hot rodding as he suggested). He assured me he would let me know something on Saturday the 18th. Saturday came and went as well as Monday. Here is Tuesday the 21st; and not only do I not have an answer, he also tells me they just realized the starter is out as well. I explained to Micheal last Friday that I need my vehicle no later than Tuesday, today. I am stuck out here in Ft. Stockton, bumming rides to work; and my Son is scheduled to have surgery for a broken jaw and eye socket in Houston at Ben Taubs Hospital on Thursday morning. Houston is an 8-hour drive, and I have no vehicle or any real answers. I have tried to be patient, but this has been a horrible experience all the way around. I guess I should have researched before buying a $35,000.00 vehicle. But I felt like I was paying for quality and that BMW would stand behind their product and honor their warranty, not to mention a better communication policy with the service dept. to the customer. I hope there is some way we can get this resolved quickly as far as how I am going to get to Houston by Thursday at 8 am when it’s an 8-hour drive. I have no idea. I guess I will try to find some shuttle system to Odessa, 80 miles away to the closet car-rental place, and then turn around and drive to Houston. I guess I would have been better off having my car towed to Mini of Houston? I am just so very upset with the service dept. right now, I am in tears.
I bought a 2011 Mini last this year, it drinks oil like no other car Ive had and makes a thumping sound after driving it for a while. Any knows what that is about? This car is scaring me, Im thinking about trading it in, I cant afford any major car repair bills right now.
I bought the 2007 Mini Cooper in March 2012 and every month I have to take it to the mechanic for one thing or another. Now, it completely dies in the middle of driving (when I have the A/C on). All the lights come on for a second and then it turns off (cant even take the key out). So far I have spent over $3000 since I bought it in March! I am not working and this is taking a toll on me!
Apparently, MINI thought it was a good idea to put non-sealed cup holders over the gearshift box so when any liquid is spilled, it goes directly into the gear box and requires a $1200.00 repair bill to replace the entire part. The cup holder had a part in this also since the grips inside the holder put a hole in the Styrofoam cup of coffee. The coffee drained into the gearshift box causing the car to be locked in park. I honestly thought MINI had a great vehicle, but obviously you are not to put any type of liquid container in the cup holders because spills/accidents do happen.
We purchased a used Mini Cooper S for 6500 while trading in a car. This was going to be a car for a teen. The check engine light came on and we were back and forth to the dealer in Texas- Mini of Arlington multiple times and they kept resetting it doing no work. We gave up. We then found about the tailpipes recall and contacted Mini of Arlington again who said the recall had been done even though the pipes are clearly sticking out past the bumper. Then we have had intermittent issues with the turbo and there was a lawsuit regarding transmissions and now ours is slipping in 3 gear. We again took it back after owning it a year to mini of Arlington who again rejected any claims of recall work. We stopped driving the car for the last 8 months due to issues with it. We moved to another state. We have now owned it over 2 years. My son was getting stuff out of the trunk as we drove it to the store and he suffered a burn to his leg due to the exhaust pipes sticking out past the bumpers. I contacted Mini corporate who asked for vin and other information. I took pictures of the exhaust and vin plates and sent it to them. They have since ignored me. I think a previous dealer did claim to have done recall work and never actually did it. If that isnt the case perhaps they entered the incorrect vin number. I need it fixed and they are denying repair. It now has transmission and turbo issues and my son has a burn and probable scaring.
Mini CVT transmissions - Another family member wrote on this forum about the Mini repairs that have been done on our 2004 Mini Cooper. Well, to top that off, the transmission died at 77,000 miles and they wanted $7K to fix. Great fun car, but reliability is the pits. Our other cars? A Saab 9-5 with over 154K and a Jag with 51K. All with less problems than this BMW Mini. I would not recommend anyone buy a 2004 used Mini at all. In fact, we traded our Mini in for a Honda. Yes, I know, its boring!
October 3/11 I purchased a 2007 Mini Cooper with 50,000 kms from the BMW/Mini Cooper dealership in Winnipeg Manitoba. It had at the time one year left on the warranty. In 2012 the timing chain and Vano sensors went while we were in Winnipeg. It went to BMW/Mini Cooper Winnipeg, the timing chain and Vano sensors were replaced under warranty. February 13/2015 the car died again. It was found that the timing chain went again and Vano sensors. BMW/Mini Cooper Winnipeg did that work again. Told me the reason that the timing chain went again was that a bolt was loose. I asked why had not that bolt been torqued? I got no answer. They did that work under warranty however they charged me for some seals and a hook seal cap. They also told me I needed a new alternator which is odd since my alternator was replaced June 26th 2014. The car still did not work properly so I had to have it towed from BMW/Mini Cooper Winnipeg to the shop where I work. My technician found that my new Wilson alternator had been trashed and there was 6.0 liters of dirty oil in my car. My car only takes 4.0 liters. When it got towed from Morden to Winnipeg it had 3.5 liters of clean synthetic oil in it because it just had a service job and the alternator was working fine. We sent the Wilson alternator into Wilson to be repaired. They did not repair it. So I ended up ordering a BMW alternator over $900.00 and a new battery. My technician was very upset with BMW/Mini Cooper. Tried to get answers from them about the alternator and dirty oil, he never got any answers. My technician got the car going however it still did not sound well. It got towed back to BMW/Mini Cooper Winnipeg. They did a diagnostic. It was still related to the whole timing chain situation. They said it was fixed.Both my husband and I took an afternoon off from work, drove into Winnipeg to pick up the car. I didnt even get the car off their lot when the engine light came on. They pulled the car back in. Did a diagnostic, said a hook seal needed to be replaced. This hook seal comes in a unit that costs $4000.00. So that is $4,000.00 plus $150.00 per hour labor. Now the car is still at BMW/Mini Cooper Winnipeg, not running. I am still paying $357.00 per month car payment on a car that is not running. BMW/Mini Cooper said the used car department would buy the car from me for $3500.00 but I would still have to pay $2840.00. Or they repossess the car and screw my credit. My question is there such a thing as a hook seal worth $4000.00? We cannot afford the so-called hook seal and the labor. What is going on here?
MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.
I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In the nearly two and a half years I owned it, it was in the shop seven times, more than a week three times and for two months once. The water pump failed early on and took the head with it, that was the two-month repair. I have had problems with sensors, brakes, starter, and the before-mentioned water pump. While the car is well-conceived and a great amount of fun to drive, the reliability is miserable. I work in a tough part of a major city and cannot risk being stranded anywhere near my office. Mini Cooper road service is a joke. Of the five times the car stranded me Mini Cooper Road service only effected a rescue tow one time. I traded the car last week just before the warranty expired. Glad to be out from under that nightmare.
We purchased a 2019 Mini Countryman 3 weeks ago. A overheating issue came up and coolant was leaking. Dealer says rocks punctured the radiator so it was not covered under warranty and we are trying to go through our insurance or we have to pay for it. My concern is that the makeup of the vehicle is such that a rock or rocks while driving on regular roads can cause this damage. This has to be extremely uncommon for any vehicle and curious if anyone has had this experience.
In 2013, I bought a used 2012 MINI Cooper S R56 with 10,000 km on it. I like this car, but in Jakarta theres many broken road...and this car is low...so Im not recommend this car in broken road city. The performance is amazing...Im happy about it. But in Jakarta, the used car cost 60k USD...so its expensive here.
I bought a beautiful brand new 2012 Convertible Mini Cooper, and sold it after 1 year and 20,000 miles. I got rid of the problem car. I refused to listen to my friends who suggested to me to buy anything but a BMW product because it is overrated. I could forget about the inconvenience of having only 2 front seats, because the 2 back seats are useless, they are very uncomfortable, feeling as if you are seating on a rock, my 5- and 2-year-old kids refuse to sit on the back seats.The car is poorly designed. You have to reach far away and over the top to reach the window controls, sunroof and lights. I had to buy myself an air compressor, to pressure the tires, because the stupid tire pressure sensing valves will leak air all the time. I bought a convertible car to be able to open the top as I please, but frequently, anything on the trunk will trigger a stupid switch, that will prevent the top from opening. My little Mini used fuel as if it was one of those Lincoln Continental of the 60s. I bought a Mini without Turbo Charger, but it is a gas guzzler. They claim the car makes 37 miles a gallon on the highway. The best it can do is 25 mpg. The car has a massive 14 gallons of fuel and for a good reason, it uses a lot of gas.To be objective, I can only cite one or two good things about this car. As small as it is, it has a rough ride. It feels as a go-cart ride, but it takes the road curves really good. This car is a city car; it was not made to ride for longer than 2 hours. If you have back problems, they will worsen with this Mini problem. The other advantage is that for a convertible car, it is quiet. You can have a conversation and listen to classical music.I do not recommend this car if you like the comforts of being in the city. Please do not buy a problem. The customer service is horrible. When you are buying the car, they offer you free 36,000 miles maintenance. They ripped me off - I had for brakes after 15,000 miles, and it was not cheap, because BMW cars do not replace pads. They replace rotors, packing, pads and bearings - $500 brake job. The worst part of the nightmare was the overheating problem. The car has been poorly designed with a bad cooling system. It provides weak air conditioning. If it is freezing, the hot air reaches you after 15 to 20 minutes. In a hot day, the air conditioning is worthless, and on top of that, after 20,000 miles, the stupid car developed overheating problems. I took it to the dealer and they did not want to even answer the phone. I took the car 2 times complaining about overheating, and they could not fix the problem. Instead of doing the lemon law frustration, I just sold the car and gave the problem to another fool. I do not recommend Mini Cooper. It is the worst investment you can make.
On 3/1/16 my 2009 Mini Cooper caught fire after I turned the engine off and walked away. It started smoking and the engine compartment was fully engulfed in flames in just minutes. My car only had approx 69,000 miles on it. The result was a total loss. I never received any recall notice about my car despite the fact that I took it in for maintenance numerous times. Ive read that other owners had engine fires back in 2012. The dealership did perform a turbo heat shield check on 10/28/13.On 5/ 13/11 I had to have the turbocharger and oil supply pipe replaced at a cost of $3212.38. I recently received a notice for a class action suit against BMW for timing belt issues and engine failures. Dont know if that is relevant to my fire issue. I have received a settlement from State Farm Insurance for the fire loss but I think Mini Cooper and BMW should be responsible for these issues. How many other Mini are on the road that may catch fire? I would just like to know where I should start with these companies. I would appreciate any advice. I have all my receipts and images of my car fire.
A year after I got the Mini Cooper, and just by coincidence, I looked at the car jack. It had some surface rust on it, but nothing else was rusty around it. I asked the Service Agent to correct it, but he told me, that it would not be an issue in the future. Now, 3 months after the warranty ended, the rust has corroded the welded seams and springs. When I took it back, of course, it was not their problem now, and the clerk told me that if it was broken, maybe they would look into it! So it means that if I used the car jack and it broke on me, with physical harm or injury, then maybe Mini will do something? I guess liability is cheaper than a $75 car jack.
Purchased a 2006 Mini S last year with 67,000 miles. Have put another 1000 miles on it... until it stopped working. Last week I drove it around town to do several errands. Got in it to go home and turned the key, it cranked but wont turn over. Had it towed to a mechanic who three days later said come and get your car. We cant help you. Towed it to the nearest MINI dealer. Theyve had it for two weeks and cant their diagnostic equipment to work on it. Said they created a case file and asked for advice from a corporate engineer. Called yesterday and asked about progress. Still working on it. They asked if I had any ideas. Ah ha ha ha.... Really? Like the look of the car... am not trusting the BMW engine. How can they be proud of their product?
We had several malfunctions on our Mini Cooper convertible, which the dealer was happy to cover under the original 48 month warranty. I actually got the feeling that the dealer was on my side. I then purchased the Mini Cooper USA extended warranty when the car had about 18 months left on its original warranty. About two years later, something in the steering failed, and also the trunk stopped opening. It took them a long time to determine that the latter was simply a short in the wires to the electric trunk opener latch in the truck door. The dealer appealed to Mini Cooper USA, but the response was that neither repair was covered because all rubber wear was not included in the extended warranty. It cost me close to $800. I felt cheated.
I bought my wife a used 2003 Mini in Feb. 2013. The vehicle had 59k miles on it and is a manual transmission. The transmission failed a month later. Thank God I purchased the CarMax extended warranty! The following month, the axle cracked on the drivers side. If not for my CarMax warranty, I would have been up a creek. I really like the car. Its fun to drive and looks great, but I would not recommend this vehicle to anyone that is not able to get an extended warranty with it.
I just bought a 2009 Mini Cooper S from Carmax last week with 21,000 miles on it. I drove it less than 400 miles before the clutch became an issue. I took the car to Carmax for warranty work and was told that the dealer would have to do the service. Sure enough, the dealer stated it was not covered under warranty due to normal wear and tear. Based on all the comments Ive read on this forum, I am returning the car to Carmax for a full refund since I am not the only one with this same issue. I understand that buying a used car is a buyer beware situation, but Mini Cooper should be more responsive to a problem that exists for many owners. Mini Cooper is not building a quality product and I will never buy another Mini Cooper.
Have a Mini (2006) that will crank over but wont start. Similar problem to Lura ** below. Does anyone have fixes or suggestions? Any help is welcome.
I drive a specific number of miles to work each day and the miles are doubled from what the actual mileage is.
I was with my children and had to call the roadside assistance due to temp/engine light suddenly coming on. I also was told there were no carriers in the area and we were on the freeway and it was getting dark. There was no sense of urgency and she said, We will keep trying and call you back. I called a tow company after dialing 411 (took 5 mins) and called Mini roadside assistance back and told them I had found a place that would do it. They asked me for the number and name of company which I gave them. The woman said, Thanks for doing this, I would have never found it. (Isnt that their job?) After waiting another 45 mins we were finally rescued. I just wasnt impressed with the level of service and cant imagine how its even functional. She kept calling me the wrong name and said, Where did you say you were again? It was almost comical. I love my Mini but this was not good.
Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a new Mini Cooper S in February 2007 and just recently traded it in for another car after driving only 85k miles. A partial list of what was replaced or fixed - two timing chains, two high pressure fuel pumps, two engine computers, two thermostats, two sets of spark plugs, one water pump, two walnut cleanings of the intake manifold, turbocharger oil line + other nightmares that I would just as soon forget. Not to mention bmw brakes having to be replaced every 20k ($800.00 per axle) and clutch (it was a manual) at 50k when most for me last >100k ($2500.00). It is critical if you own one of these to check the oil periodically as it will use some. Many of the engine failure problems that happen are because all the oil goes and the vehicle dies. The vehicle will give you no warning of low oil. It is the owners liability.I traded the vehicle to a dealership because I could not in good faith inflict it on someone directly. Fortunately, between factory and extended warranty did not have to pay that much to repair BUT no car should have this many problems. Engine warning lights would keep coming on than going away and after a few years never could trust the car to not breakdown so stopped driving it long distances. The mechanics has a hard time diagnosing these random failures so had to wait till could hold the code for them to fix. This is not a car that a regular repair shop could easily diagnose. If it was complex or an engine code, had to go to the dealer. Have owned regular BMWs before and really liked them. Do not understand how BMW could attach itself to a product this bad.
Very angry is the only words I can to describe this situation. I have a 2008 MINI Cooper S. Bought it used from a very reputable dealership with only 26k miles. It was still under partial warranty from MINI when I purchased so I took the car to have them check to see why check engine light was on. They changed the water pump under recall and erased light but didnt say why it was on. I then went until the light came on again and they stated it needed oil changed. Took to get oil changed and was not covered under warranty as Im assuming my warranty had ran out. They changed the oil and sent me on my way. Mind you ever since I bought this car I mentioned the rattle under the hood and stated this at first visit and was told thats what a MINI sounds like. Then this next time they said, All sounds normal to me. Well the next oil change I took car to MINI dealership to get oil changed and they replaced oil and advised me all was ok. Well got paperwork signed and left and noticed engine light was on in the car. I immediately contacted the dealership and they stated that we could bring it back in and they could check it out but it would cost $150 to hook up to the machine. I stated that the car did not have a light on when I brought it in but as soon as I left the light came on. After lots of arguing back and forth they said they could not erase code so I asked what was wrong with car and they stated well it may be attributed to needing a new timing chain and tensioner and that will cost $2500. I said, Excuse me? I mentioned that when I first brought car in and was told it was one even though they never looked into it or took cover off to measure chain or check tensioner. I know this because I placed a tiny mark with magic marker and the line never moved. So after all this time I have contacted MINI numerous times with no help and rarely drive car due to being too scared it will break. I just filed a complaint with BBB and will seek legal help. Also to mention my brother has same car build date and mfd plant and he is getting timing chain/tensioner replaced, turbo heat shield, and thermostat housing all replaced for free under service action recall even though mine somehow isnt covered even though all parts are same and I have picture and written proof as the same.
This is by no stretch, the worst car on the face of the planet. I say this in all fairness to mini and BMW. I had to have the engine changed four times. The turbo changed 3 times and the transmission changed twice. All with less than 85000 miles on the car. I have spent over $50,000 on this car because my wife loved it and wanted to keep it. I currently still have the vehicle. It still runs after repairing it last but, I paid more to repair it than it is worth (blue book). So I will drive it till it breaks then scrap it.I bought her a brand new Nissan. It has had no issues nor do I expect it to in the near future. I just spent another 2300 on the car to have other Plastic components fixed to repair the car to make it usable. However, if I had thought it through I would have taken the car to a scrap yard instead. If I could have given Mini a negative star review I would have. The kicker here is the fact that they Mini knowingly sale crap vehicles to the public. Knowing the issues exist but failing to accept responsibility for the shortcomings is truly the real issue that makes me hate them.I feel there are a few things everyone should know. Yes, the mini is a very fun car to drive when it works and while it last. However, this is few and very far between. The cars reliability rating should be sitting in the negative range. I say this because as long as I have owned the car it has sat in the service department more than it has been on the road. I have had lots of awesome rentals over the years though. Thus the reason for the purchase of the new Nissan. Do yourself a favor and stay away from this company that fails to own their mistakes. Instead, you will be left to pay for them if you make the purchase. I recommend any other manufacturer over Mini. I dont say that lightly. I havent seen one that would provide such an inferior product all while failing to uphold a warranty. Take my advice and RUN from Mini. It is truly a terrible company to deal with. Worst reliability of any car I have owned.
One star for the Mini dealership, four stars for the car. I own a 2007 Mini Cooper S that I have owned for three years with just over 100,000 miles. I absolutely love it. The car did have a major oil leak, but my boyfriend (who is a trained mechanic but doesnt work for a garage) and I bought a kit from Detroit Tuned and rebuilt the turbo ourselves based. Using Mini forums for people who had a similar leak was a huge help. We repaired it for a tiny fraction of the cost it would have been at the mini dealership. Its not perfect, but the leak is fixed. Oil leak aside, this car does consume a lot of oil and you need to keep an eye on it. There have been a couple of other minor issues, but paying close attention to the car made it easy to nip those in the bud.I dont trust the dealership at all since I went in for a quote on the oil leak and they quoted me five grand for that repair and a bunch of other repairs I didnt need. For example, I had a faulty brake sensor and they quoted me all new brakes despite the fact that they were brand new and Id just replaced them. If you get a Mini, I highly recommend NOT getting your repairs done at the dealership unless its totally under warranty. Youre paying for the brand with them, not the repairs. Despite all of this, I love the car. Not a day goes by that I regret buying this car. It fits me, its fun to drive, I enjoy how compact it is but I can still haul tons of stuff. Im looking right now to trade mine in for a newer one, simply because its getting older and I might as well upgrade to some newer features while there is still a strong trade-in value.Moral of the story, this isnt a car you can just drive and ignore between oil changes, but a car that you need to pay close attention to otherwise it can become high maintenance. And find an independent shop or friend who knows auto mechanics, and know what the common issues are with these cars before you buy so you can anticipate them. That may sound like a lot of unnecessary work, but this is more of a little novelty sports car than your run of the mill family car. It needs a little extra love.
I purchased a used 2005 MINI Cooper in October 2010 with less than 27,000 miles on it. I thought I was getting a good deal, especially with the low miles. Less than 100 days after driving it, the transmission went out. It now needs a new transmission costing anywhere from $5,500.00 for used to $9,000.00 for new. Seriously? As others have noted, MINI Cooper knows there is a problem with the transmission on the older models. Although they have changed the transmission in the newer models, they refuse to help with the older models.
Wow, where to begin. I purchased my 2005 Mini Cooper S convertible in July 2008... It only had 38,000 miles on it. Now it has 61,000 miles. I have had recurrent convertible top problems (going into the shop again tomorrow for another top failure issue); a broken glove box door (just fell apart); wiring issues; valve cover gasket, drive belt and tensioner; wheel bearings and many recurrent grinding sounds, squeaks and clunking sounds that the service folks can never seem to duplicate? Since purchase, I have spent more than $7000 in repairs... and certainly expecting another large invoice after tomorrows visit! I guess I should be thankful the transmission hasnt failed yet. Anyone want to buy a cute little lemon?
As mentioned by thousands of other unsatisfied owners of Mini Cooper, I am also a victim of the dreaded CVT transmission. Had I known about the unreliability and short term of CVT transmission in ’06 (apparently BMW did), I would not have wasted my money on a Mini. Dont buy a Mini. My transmission just gave out without any warning. And now, I am left with nothing due to the expensive cost of the repair and not being able to afford it. I hope you burn in hell BMW. BMW has a class action lawsuit against them regarding the CVT issues but will not acknowledge or help. I am going to park the car in a parking lot until the suit is settled. Hope it will be soon.

