Mini Cooper Automobile Repairs
Mini Cooper Automobile Repairs

Mini Cooper Automobile Repairs

If you're looking for help fixing your Mini Cooper Automobile, look no further! Our comprehensive Mini Cooper Automobile repair guide will explain common issues, provide tips, and maybe show you how to repair your vehicle.

Mini Cooper manufactures cars that owners have come to trust. Even a trustworthy autos require occasional maintenance or repair, however. If you’re in need of Mini Cooper Auto repair from experienced professionals, your local Auto Helper can help. 

Exhaust Smoke   
Unusual smoke from your car’s tailpipe isn’t good news and different colors of smoke depict a different story.   
• White or Grey Smoke: White smoke indicates that the coolant is being combusted along with the fuel and there is a leakage somewhere in the Engine block, cylinder head, and head gasket.   
• Blue Smoke: Blue smoke indicates that there is a leakage in the valve seals or guides or the piston rings have worn out, which are causing the engine oil to penetrate into the combustion chamber which is causing the oil to burn along with the fuel. Hence Causing Blue Smoke.   
• Black Smoke: This means that excessive fuel is being burnt in the combustion chambers due to a leak in the fuel injector, a stuck fuel pressure regulator, or a restriction in the fuel combustion pipe. This usually happens with relatively older cars and in such situations, it is very crucial to get the leaks checked by a specialized mechanic.  

Rust    
It can come as a shock to find rust on your car though it doesn’t always represent a serious issue it depends on where the rust is found. Rust on the bodywork is cosmetic but rust underneath the car or on your exhaust could be potentially dangerous and should be investigated as it could eat away at essential components. Rust needs an anode, cathode, and an electrolyte to form which makes cars prone to it. If the climate is humid enough your car can develop rust even if it’s undercover. The metal in your car can act as the anode and cathode and water is an electrolyte. A quick check around your vehicle, under the wheel arches, and around the exhaust on a regular basis is often enough to spot any rusting issue but every few months, especially if you live in a damp or humid environment, it would be a good idea to get on your hands and knees and check under your vehicle thoroughly.   

Warning Lights on the Dash   
Pretty much every modern car today runs on some sort of computer to help with emissions, troubleshooting, and the regulation of components. Thus, when you get warning lights on a car, it's not always a cause for serious concern. Sure, a warning light indicates an issue, but it also indicates that your car's computer is working properly and is aware of the problem. Rectifying the issue will depend on what the symbols being displayed are; a busted globe can trigger a warning light just as easily as the failure of a mechanical component like a water pump, which could trigger the dreaded 'check engine light'. Fortunately, the warning light makes it easy to diagnose a problem and you can use your judgment and experience to determine if it can be rectified at home.   

The Car is Consuming Too Much Oil  
Fresh oil is essential for a car to function but if you are constantly topping up your oil level you may have a problem with the car. If you start to notice a drop-off in performance or the oil light comes on you will definitely need to check the oil. If you don’t get the oil changed regularly you might find that the engine becomes corroded. Poor quality oil or lack of regular changes can also cause blockages in the oil filter. It is best to change the oil filter at the same time as you change the oil although some modern cars do have a filter bypass system in place.  

The Car Keeps Overheating   
Surprisingly, overheating doesn’t happen that often especially in modern cars with their complex systems, sensors, and so on acting to keep the vehicle’s temperature just right. Making sure the radiator is looked after and the water pump is working is the easiest and cheapest way to prevent problems with overheating. Whatever car you own will require regular maintenance and even then you will still get things that go wrong from time to time. Some car models are more prone to certain issues than others and driving style can also have some impact on efficiency. No matter what your vehicle, we hope that you have found this list helpful. Staying vigilant for signs of trouble and dealing with them when they occur saves time and money and keeps you on the road.  

The Alternator is Failing  
The alternator is an essential part of the running of your car – it keeps your battery charged and makes sure all the electrics run once you have started the vehicle. If it breaks your battery can wear out and you find it difficult to start the car. Keep up with the service intervals and make sure you get it replaced in good time.  

The Starter Motor is Failing  
The starter motor is the component that turns the engine over when you start the car. If it fails it is either a result of electrical solenoid damage, the motor itself has broken or there are other faults in the electrical system. It is difficult to assess when a starter motor is likely to break and to avoid replacing it unnecessarily it is best to get the car inspected by a professional to determine the cause of the starting issues before doing so.  

The Radiator is Leaking  
Radiator leaks are almost always caused by corrosion. Corrosion itself can have a lot of causes but once you get one leak you are likely to get more so it makes sense to replace the whole radiator. If you don’t keep the radiator in good condition you can get problems with overheating and, ultimately, could end up with an engine fire.  

SOURCE: https://servicingmaster.co.uk/blog/25-most-common-car-problems/



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Product Reviews:

I purchased my Mini from a Mini dealership four years ago. It was a used ce
I purchased my Mini from a Mini dealership four years ago. It was a used certified car. In the time that I have had it, I have replaced every major part, including clutch, alternator, water pump, thermostat housing, all coils, timing chain, cooling fan motor, blower motor, both rear electronic locks, headlights, brakes, and even the passenger seat (the airbag detection sensor went out). Even though I did most of the work myself, Ive spent over 6500.00 on it. If I had a shop do it, it would have been well over 10,000.00. I DO NOT recommend anyone buy a Mini. I am paying it off and selling it. Im done.
Published: July 27, 2017
John of Rowlett, TX
Source: consumeraffairs.com

Ive read a majority of the posts and see that most of the issues come from
Ive read a majority of the posts and see that most of the issues come from buying a used MINI. In my past experience of car buying, Ive never had much good luck with buying used European cars. I love them, but they are usually used for a reason. Because of this, I bought a brand new Cooper S in 2011. I picked out everything on the MINI USA website because I knew I intended to drive a lot of highway miles between GA, where I own my house, and NC, where Im currently stationed. True to my word, I have 125K after driving it off the lot brand new (with accompanying extended warranty) on Memorial Day of 2011. In that time Ive had three repairs--one major. Honestly, I have never loved driving a car so much. Just like drivers in big pickup trucks feel powerful because theyre the biggest thing out there, I feel powerful because Im the smallest, quickest and most maneuverable. I love to drive and this car is meant to drive. I love motoring! Despite that, I am currently awaiting tomorrows appointment for the diagnostics on what I believe will be another costly repair. I believe the turbo has gone kaput. I wish I could trade the car in but with the number of miles, I already know Ill be upside down. I am afraid I wont be a Motorer much longer and its really sad. MINI could have a lot more loyal customers if theyd focus on making their cars more reliable. I dont know too many people who have so much money they are willing to waste it on brand loyalty.
Published: January 12, 2015
T of Fort Bragg, NC
Source: consumeraffairs.com

First, I am not a fan of BMW products. We owned a 2006 X3 which was purchas
First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.
Published: July 7, 2017
L. of Anywhere, NH
Source: consumeraffairs.com

My 2006 Mini Cooper convertible has been serviced by the authorized Mini de
My 2006 Mini Cooper convertible has been serviced by the authorized Mini dealership since the day I got it. My last service was at 100,000 miles. At 127,000 miles my transmission has gone out. I love my Mini but golly, Ive never known anyone driving any vehicle that has had their transmission go. Is this a known Mini issue or is my case an anomaly? Is the suit in California regarding Mini transmissions a national class action suit?
Published: August 23, 2013
Laura of Azle, TX
Source: consumeraffairs.com

I have spent over $4000 and it is still not fixed. The engine light - Engin
I have spent over $4000 and it is still not fixed. The engine light - Engine malfunction - operating at reduced output. Possible to continue. Drive with caution. Have the system checked by the nearest Mini Center. The message should read Prepare to pay high dollars for repairs that will NOT repair the issue. This is the 4th time and it is not fixed!
Published: August 25, 2014
Imelda of Covington, GA
Source: consumeraffairs.com

I purchased a 2012 Mini with 9,000 miles from Mini Cooper of SF. The purcha
I purchased a 2012 Mini with 9,000 miles from Mini Cooper of SF. The purchase experience was good. The service experience is terrible. The engine light comes on and to maintain the warranty, it has to go to Mini. There is a horrible monopoly in one spot. They, every day, give no details; make you wait; dont answer the phone; and put you on hold. I am used to Nissan that had one day turnaround and eleven years of routine maintenance only. A lovely experience. I am so incredibly disappointed and frustrated.
Published: April 23, 2013
Erin of San Francusco, CA
Source: consumeraffairs.com

I took my vehicle in for an oil change and while there the dealer installed
I took my vehicle in for an oil change and while there the dealer installed a Turbo Feed Line Heat Shield that is a recall item to protect the turbo feed line due to OVERHEATING. After the shield was installed I was informed that the turbo line is failing and oil is leaking because the PLASTIC O-Ring has been overheated causing it to degrade. Now the dealer wants to charge me $1500 to repair the leaking Turbo Feed line. The failure of this line was obviously caused by excessive heat around this line - the same reason that the heat shield needed to be installed! This is ridiculous and the item should be recalled and replaced. I am so dissatisfied with this car!
Published: August 29, 2014
Steve of Morgan Hill, CA
Source: consumeraffairs.com

I purchases the coolest 2003 Mini Cooper. It was dark maroon with a black r
I purchases the coolest 2003 Mini Cooper. It was dark maroon with a black roof. The first day I purchased some cool extras and drove it home. I immediately noticed that the steering was harder to turn sometimes and then easy others. I contacted Mini to discuss this. They had me bring it in to take a looks. This is two days later after the purchase. They proceeded to tell me the cooling fan for the power steering pump was bad and needed replacement. I received a call telling me the power steering pump also needed replacement. Cost $2500.00. I paid it and drove home. Drove fine for 5 days and over the weekend. Monday morning I started it up and put it in reverse and heard a loud metal clunk. The car wouldnt go into gear. Towed to Mini. Due to some issue with the clutch, it broke off and cracked the housing of the transmission. Required new Transmission. $7000.00. I got to drive it for 10 days and it cost me 10,500.00 in repairs that I had to pay for. Never will buy a Mini again. Especially noting that people are still having issues with new ones now. BMW reputation is inflated and fake. They are extremely expensive repairs and their product is a crapshoot on whether you get a lemon or not.
Published: July 7, 2015
Mike of Middletown, OH
Source: consumeraffairs.com

I bought a used 2002 Mini Cooper Hardtop a couple of years ago with 72,000
I bought a used 2002 Mini Cooper Hardtop a couple of years ago with 72,000 miles on it. It was the first car I ever bought and I got a loan on it. A couple thousand miles later the CVT transmission blew. $4,000-$5,000 fix. And that isnt the only thing that went wrong with this car. Dont buy a Mini or anything from BMW. They dont stand behind their products.
Published: January 31, 2015
Skylar of Saint George, UT
Source: consumeraffairs.com

I have a 2005 Mini Cooper convertible. I love my car, but now she is costin
I have a 2005 Mini Cooper convertible. I love my car, but now she is costing me a fortune. First, the power steering pump went out and I had to replace that at $1,100 (that was going to a certified Mini mechanic, but not the dealer). Since this is a problem with Minis, why is there not a recall? Now, I am having problems with my convertible top, (also a problem with Minis). The dealer wants over $800 for the parts and $520 for labor. But they only want to warranty it for 2 years. So I have found someone who specializes in convertible tops and is doing the work for half the price.There are other things that I am having to replace all at once. But my issue is, Mini has recognized most of these things being an issue in just about all Minis and refuse to recall these items. I bought my car used, because I saw what other Mini owners were complaining about and I was not about to buy a new Mini and have to always go to the dealer for repairs. This will most likely be my first and only Mini unless something is done. I love my car, but this is getting to be ridiculous and with the price of gas going up and our economy coming down, you would think that Mini would start taking some responsibility.
Published: February 20, 2013
Molly of Fort Pierce, FL
Source: consumeraffairs.com

We purchased a 2019 Mini Countryman 3 weeks ago. A overheating issue came u
We purchased a 2019 Mini Countryman 3 weeks ago. A overheating issue came up and coolant was leaking. Dealer says rocks punctured the radiator so it was not covered under warranty and we are trying to go through our insurance or we have to pay for it. My concern is that the makeup of the vehicle is such that a rock or rocks while driving on regular roads can cause this damage. This has to be extremely uncommon for any vehicle and curious if anyone has had this experience.
Published: March 2, 2019
Jeff of Littleton, CO
Source: consumeraffairs.com

My 2017 Mini Cooper Coupe is amazing, she is so fast & compact, I can f
My 2017 Mini Cooper Coupe is amazing, she is so fast & compact, I can fit her in any parking space! I like the British racing green color & white accents, sunroof, futuristic look, and dealer personnel.
Published: June 13, 2018
Michelle of Dallas, TX
Source: consumeraffairs.com

1009 Mini Cooper S suddenly died after getting off of OC Freeway in the rai
1009 Mini Cooper S suddenly died after getting off of OC Freeway in the rain. Dead stop, cannot even charge battery. Clunking noise the day before. Towed to auto repair ... tensioner broke, blowing up gaskets, engine. Repair $3500. No warning light came on at all, just the clunking noise the day before. Engine light comes on for low tire but not tensioner!! The thermostat went out last month and then a week later the water pump. $5000 in one month. Very discouraging since after reading about it the tension will break again, since its such a bad design. Is there anything one can do?
Published: February 10, 2014
Anne of Huntington Beach, CA
Source: consumeraffairs.com

Bought my Mini new (2012) and all it is a money pit!!! Every time Ill take
Bought my Mini new (2012) and all it is a money pit!!! Every time Ill take it to get fixed it is a $1,000 to fix it. Mini should let other shops work on it. Never never never ever going to buy a car that only the dealer can repair. Dealers employees are rude and arrogant. I hope this helps so no one else make this mistake.
Published: July 13, 2015
Donald of Kansas City, MO
Source: consumeraffairs.com

Purchased the car new in 2007 for my wife. First NY winter, the car was tow
Purchased the car new in 2007 for my wife. First NY winter, the car was towed to dealer twice for a frozen throttle. Same thing the following few winters. Lots of other little recalls and repairs. The dealer always had a must be something your wife is doing wrong attitude. Then at 67,000 miles, the engine died on the highway. Towed to the dealer and waited more than a week for a response. Diagnosis: complete engine failure. The dealer wanted $8,000 to put a new engine in the car. I fought with the dealer for weeks and they finally offered a reconditioned motor and I would pay for the labor to install ($1800). Immediately after the car was running again, I sold it for below book value just to get the thing out of my driveway. Waiting for a class action lawsuit.
Published: August 22, 2014
Sam of Averill Park, NY
Source: consumeraffairs.com

On 3/1/16 my 2009 Mini Cooper caught fire after I turned the engine off and
On 3/1/16 my 2009 Mini Cooper caught fire after I turned the engine off and walked away. It started smoking and the engine compartment was fully engulfed in flames in just minutes. My car only had approx 69,000 miles on it. The result was a total loss. I never received any recall notice about my car despite the fact that I took it in for maintenance numerous times. Ive read that other owners had engine fires back in 2012. The dealership did perform a turbo heat shield check on 10/28/13.On 5/ 13/11 I had to have the turbocharger and oil supply pipe replaced at a cost of $3212.38. I recently received a notice for a class action suit against BMW for timing belt issues and engine failures. Dont know if that is relevant to my fire issue. I have received a settlement from State Farm Insurance for the fire loss but I think Mini Cooper and BMW should be responsible for these issues. How many other Mini are on the road that may catch fire? I would just like to know where I should start with these companies. I would appreciate any advice. I have all my receipts and images of my car fire.
Published: April 3, 2016
Debra of Grass Valley, CA
Source: consumeraffairs.com

My wifes car is a 2007 Mini Cooper S with about 98,000 miles. We bought it
My wifes car is a 2007 Mini Cooper S with about 98,000 miles. We bought it used at approximately 14,000 miles. It is on its third engine! There has been so much maintenance on the car. I can only begin to list the problems. The entire panoramic roof cassette had to be replaced. Currently, it is burning about 2 to 3 quarts of oil every 600 miles. The exhaust is making a noise which approaches the threshold of pain. The radio behaves erratically such that you only get one am station. When the battery inside the key fob died, we had to replace the entire key fob! The car devours tires and brakes. While I have mechanical breakdown insurance, we still had to pay costly deductible payments. Mine is for sale - cheap!
Published: April 21, 2014
Robert of Rye, NY
Source: consumeraffairs.com

I have been driving a stick shift for over 20 years. I have over 400,000 mi
I have been driving a stick shift for over 20 years. I have over 400,000 miles driving one. I have NEVER lost a clutch until Mini Cooper 2010 with less than 38,500 miles on it went. I called corporate, I called dealership. I was ACTUALLY told You can drive a car off the lot, brand new and it could break. That was enough to tell me to NEVER buy a Mini Cooper again. I have an 11 year old Mazda 3 with 90,000 miles that has cost me less to fix in the last 11 years than the Mini did in the last year. They do NOT stand behind their product and can clearly care less about quality and workmanship. They said a clutch is a wear and tear part and there is nothing to be done. Wear a dress tear at 38,000 miles when another car I owned hit over 100,000 miles or close without losing a clutch...its a DEFEAT and they know it!Yesterday, I get into the car and it decides it doesnt want to accelerate past 26 mph and it took 5 min to get there. I live in a MAJOR metro area. I was almost hit 7 times on my way HOME! I dont consider it poor quality anymore. I consider it endangering to me and others on the road. I have 8 months before its paid for and I have already spent almost the purchase price to fix it. Not worth it. It was fun to drive and was great on gas, the only reason I bought the car to begin with, now I want it gone! I no longer feel safe. I would rather drive my 11 year old Mazda. Its safer and more reliable.
Published: February 21, 2015
Colleen of Silver Spring, MD
Source: consumeraffairs.com

My power steering has failed AGAIN. The first time was in 2013. Mini replac
My power steering has failed AGAIN. The first time was in 2013. Mini replaced it.... after much hassle... free of charge... (The car is 2005 model). It has just gone... in the middle of a roundabout! Scary experience! Diagnostic charge of £160 confirmed the obvious. Mini are adamant that they will only pay 50% of the charge... yet it was them who fitted the 2013 one that has failed. I need some advice, please. Thank you for reading.
Published: July 22, 2018
Angela of Melling Mount, Other
Source: consumeraffairs.com

A while ago, my MINI power wouldnt shut down when I turned the key off. Das
A while ago, my MINI power wouldnt shut down when I turned the key off. Dash lights would stay lit, etc. I had it in to the dealer and they couldnt find the problem. This went on for months. I started having to disconnect a battery cable when I shut the car off. My husband prayed, God, show me the problem. He put his hand on a long plastic wiring box on top of the motor. When he did, it shut off. He opened the box and the wires were bundled together too tightly, were corroded and shorting out. There were cracks in the plastic wiring. He cut the zip ties, sprayed WD-40 on them and it worked. No problems since!
Published: November 13, 2013
Eileen of Floodwood, MN
Source: consumeraffairs.com

I bought 2 Mini Coopers. I bought a red 2005 Mini Cooper automatic for the
I bought 2 Mini Coopers. I bought a red 2005 Mini Cooper automatic for the wife and a silver 2008 Mini Cooper S 5 Speed for myself. I dont know which one of the 2 was the worst, they both spent more time at the repair shop than on the road. For such a good looking car they turn out to be one of the worst cars on the road. Even my dads old Ford Pinto was a far better car than the Mini Cooper. Why do people keep buying them is beyond my expectations, we spent almost what we paid for them in repairs, when it wasnt one thing it was another overheating problems, brake problems, electrical problems, sunroof problems, but the worst was when we needed to get the oil change, we was charged $110. per car. We will never ever own another Mini Cooper again even if they were giving them away for free, my wife Mini Cooper only had 46k miles and it was always in the repair shop. Meanwhile we traded her 2001 Honda Civic with a little over 200k miles and in all the time she had it, all it ever needed was oil changes and a new timing belt. We were so scared to drive too far from our home because we didnt know if we make it back home that night. BMW Mini Cooper thats one in the books for you as one of your biggest failure.
Published: November 9, 2018
Robert of Kissimmee, FL
Source: consumeraffairs.com

My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C.
My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C. in Sept. of 2010. The vehicle was fun to drive and could easily bring out the teenager in you. After over 5 hours of being brow beat in the dealership, we left with what we were led to believe was a 5 year, 100k, extended warranty. We sadly found out that it was an extended service contract. We also found out that, at this dealership 2 hours from us, there always happened to be over $100 in work needing to be done that wasnt covered. This quickly rose to $500-600 each visit. When we took our first trip of over 2 days or went to buy more than 2 bags of groceries we quickly learned the best way to put items in the rear seat was to lower the top. So much for the $500 rear seat cover I ordered. We stopped using the rip off artists in Greenville, finding a repair facility locally that is reputable and does fantastic work, though the expense of service was still high due to Minis pricing.Recently the engine light has been coming on and the vehicle began skipping. Our repair shop did all they could, sometimes at no charge to us, to repair the vehicle. They suggested we take it to a dealership. There was a new dealership that had opened closer to our home. We took the vehicle there and it took them a week to call me to report that the #1 plug was fouling and the suggested repair was to replace the engine.The vehicle was serviced regularly with all recommended services being completed locally. The vehicle was not abused, driven by 2 60-65 year olds. I think it is very poor workmanship when a vehicle with under 120k miles has to have the motor replaced. I was told by the dealer service manager that this was high mileage. Basically got the same from Mini corporate and that this may also be the norm on BMWs .If you have a Mini get rid of it before 100k miles. As far as the manufacturer is concerned you have a disposable car.
Published: October 12, 2016
Harry of Danielsville, GA
Source: consumeraffairs.com

We absolutely love our late 2017 Mini Countryman Cooper S ALL4, reliable, s
We absolutely love our late 2017 Mini Countryman Cooper S ALL4, reliable, sporty and fun to drive. However, the radiator design is flawed and prone to damage by rocks that can enter via the large grill opening in the bumper. The design is such that the cooling fins of the radiator are located between the cooling pipes whereas most cars the cooling fins also go in front of the radiator. The issues is when a rock enters, it can pierce a hole in the exposed cooling pipes (the vertical lines either side of the cooling fins) rather than the fins absorbing the impact of a stone as they do on more traditional radiators. Though it is a design flaw, it is not under warranty as is is caused by general wear and tear and not a manufacturing or assembly fault. CAD ~$300 parts and ~$400 labor plus tax made it a bill of CAD $900 to replace the radiator.
Published: July 23, 2019
T. v. of Charlottetown, PE
Source: consumeraffairs.com

I bought a 2004 Mini Cooper used from Tony Harrington at Gates in South Ben
I bought a 2004 Mini Cooper used from Tony Harrington at Gates in South Bend, IN in Oct. 2009. This was my first Mini experience. I drove Mini with the sales guy and complained about some noises. He told me, Its a Mini. Thats what they do and assured me the Mini was completely inspected inside and out and that Gates would never sell a car with known problems. Well five weeks later, that noise I complained about was the power steering pump dying and went out. I called Gates Mini and got no resolution at all. I started googling and saw that tons of people had similar problems, yet there were no recalls. I was very upset and disappointed. These little cars arent cheap at all. The pump + labor through BMW was $1400+ but I found a local mechanic who did it for $983. That was a lot of money for this repair and it seems to me Mini should have issued a recall.
Published: May 3, 2012
Jamie of SoutH bend, IN
Source: consumeraffairs.com

Power steering will intermittently fail while driving. When I turn the car
Power steering will intermittently fail while driving. When I turn the car back on, its fine again. Not today, though. I turned off the car and the power steering is still running. I cant get it to shut off. I called Bavarian BMW in Michigan and they said, Just wait until it burns itself out. There isnt a recall but I can get you in here Monday to fix it for $1200. Other people have had this issue and their car has caught fire. Im worried.
Published: August 26, 2011
George of Garden City, MI
Source: consumeraffairs.com

I have a 2008 Clubman. Overall, I really like the car. I bought it used w
I have a 2008 Clubman. Overall, I really like the car. I bought it used with less than 6K miles, at a really good price. I would like to get a new one, but there are issues that turn me off about Mini/BMW--the dealers/sales/service people are just taught to deny, deny, deny problems. My windshield looks like the surface of the moon. Its the angle, they say. Low to the ground, they say. I have had VW bugs in the old days with practically vertical windshields that were no further from the ground. They just put cheap, soft glass in the Minis, and it wont change.Their computer people are idiots--why would anyone think that they should totally reset my radio settings every time I get out of the car? Insane! The sunroof has no shield. At certain sun angles, the light is blinding--not a thing you can do about it--very dangerous. The instrument panel can be totally unreadable if you wear sunglasses with polarized lenses--totally blanks out your ability to read without removing your glasses. It was utterly stupid, and again, dangerous.
Published: September 30, 2011
Dave of Sublimity, OR
Source: consumeraffairs.com

We bought a 2016 Mini Cooper. Jan 2020 It had 46000 mi. 1 year and 4 Mos la
We bought a 2016 Mini Cooper. Jan 2020 It had 46000 mi. 1 year and 4 Mos later we had it serviced at 48000 mi and were told engine mount failed-cost $786. Repair manager said he has seen this happen many times with the mini. I called several other repair places who said the same thing. Our friend who just bought a mini said it happened to him.Our $2000 4 year extended warranty excluded coverage for this. We dumped this warranty and called mini to get some type of reimbursement for this obvious design flaw. They offered nothing- not even a partial refund. Looking to sell our mini cooper asap. BUYER BEWARE- MINI CORPORATE DOES NOT STAND BEHIND ITS PRODUCT
Published: April 25, 2021
Rick of Los Angeles, CA
Source: consumeraffairs.com

Mini Cooper S 2006 70k miles - transmission bumped, brought it to the deale
Mini Cooper S 2006 70k miles - transmission bumped, brought it to the dealer and they said the transmission needs to be REPLACED. I asked why cant they change the valve body instead of a $9000 transmission. Mini will not fix them but only replace them. The biggest scam ever and they are getting away with it. Now when I see a Mini, I laugh.
Published: January 16, 2014
Paul of Rio Rancho, NM
Source: consumeraffairs.com

I have owned a 2008 MINI Cooper S since 2009. I have had some fun driving i
I have owned a 2008 MINI Cooper S since 2009. I have had some fun driving it around but like others I regret buying it. The cost of ownership for this car is very high. If you take it in to the dealer expect to pay at least a $1,000 every time. I needed a new clutch after 50,000 miles at a cost of $1500 or so. I have driven stick shifts since I was 17 years old in the UK and I am now 65 years old. I never needed a new clutch under 100,000 miles on any car except the MINI. The clutch burns in traffic and if you reverse up a small hill for even a short distance it burns also. Its defective in my opinion. Of course its easy for dealers to blame owners for poor driving habits, they will not admit that there is a clutch issue. After Flow MINI of Raleigh NC changed the clutch I came to pick up the car and immediately noticed a noise in the engine that didnt belong. I complained about it but the salesman was clueless (or pretended to be) and the service people had left. I was forced to nurse the car home and bring it back because they had failed to tighten something up. I had to travel 50 miles backwards and forwards. The service rep said they had given me some gas to compensate me for the inconvenience. They did not top me up, the cheap rep added a gallon or so, that was it. I was disgusted.After the clutch replacement one of the AC hoses developed a leak because it was rubbing. I suspect it was not put back properly after the clutch change. Flow MINI in Raleigh NC want another $1500 to replace the hose. Apparently the engine has to be taken apart to change the hose. I declined the service, Ill do without AC. They changed a leaking oil seal and drive belt at a cost of $466.51 (what a deal). $138.55 was the total for the drive belt. The axle seal I was able to get down to $330.96. They never mentioned these issues when they called me about the AC repair but I noticed them on the worksheet so I had to get a ride home again and come back the same 50 miles to get the car. No gas this time. This is an expensive car to begin with and I mistakenly thought that the BMW name would mean a quality build - not so. It needs a lot more money to maintain than it should, also a lot earlier than other cars. It has got to go, never to be replaced. For the money spent on this car for repairs I could have bought a reasonable used car. Toyota, Mazda, Honda are the way to go. I never had any issues with them for over 100,000 miles apart from maintenance items like tires and brakes. Usually I sell a Toyota with over 120,000 miles with no issues and a great price. We have owned Camrys and a Honda Civic - never any problems.What a shame that such a fun car has such a terrible build with a poor warranty, poor components, and a terrible service department (in Raleigh NC anyway). Think about all the costs before you buy a MINI Cooper. It will drain your wallet.
Published: December 21, 2014
John of Durham, NC
Source: consumeraffairs.com

I have a 2007 Mini and it currently has 38,000 miles on it. The timing syst
I have a 2007 Mini and it currently has 38,000 miles on it. The timing system has to be replaced which I find ridiculous considering the low mileage and how well I have taken care of it. Do not buy one of these cars - they suck!
Published: January 15, 2014
Erika of Syracuse, NY
Source: consumeraffairs.com

2010 Mini Cooper - Had been wanting the car for quite some time. Bought a u
2010 Mini Cooper - Had been wanting the car for quite some time. Bought a used one in Nov 2013. Had one previous owner and low mileage. Approximately 25K. Four months later in Feb 2014 had to change thermostat. Thank goodness it was under warranty. It was downhill from there. In Oct 2014 had a needed oil power flush to the tune of $165. Dec 2014 brakes and rotors needed replacement, yet no warning ever came on, $1300. Jan 2015 ignition coil $700. April 2015 valve cover gasket $600.Sept 2015 thermostat replaced again as well as defective tire sensors $700. Nov 2015 took in for oil change to find out radiator hose has detached, oxygen sensor not working, and engine vacuum pump is leaking oil. Got all but engine vacuum for lack of cash for $500. And still have to take back for engine vacuum for another $600. In almost two years Ive spent close to $5000 in repairs plus regular maintenance and oil changes. With what else to come. Seems like the cars werent built for longevity.
Published: November 11, 2015
Johnnita of Lake Elsinore, CA
Source: consumeraffairs.com

Before purchasing a Mini Cooper, make certain that you will never have any
Before purchasing a Mini Cooper, make certain that you will never have any need to contact their customer service, because they will do nothing. I received a letter in 8/2009 stating that the O2 sensor is showing a problem. The letter stated that it would be warranted for 10 years or 100,000 miles. My 05 Cooper had 58,000 miles. The O2 sensor failed this past July 2011. I had it replaced for $232.35 + tax. Mini refuses to pay for it. According to the customer relations supervisor, I was compelled to bring it to Mini for the service. On the letter, it states, Please feel free to call the nearest authorized Mini dealer for an appointment. The supervisor stated that they cannot warranty labor done by a 3rd party dealer. I stated that I was not asking for a further guarantee, just the reimbursement for the Mini parts and labor, which was $232.35 + tax. It is not a huge amount of money. It is an amount which should have been covered.
Published: August 29, 2011
Faye of Ambler, PA
Source: consumeraffairs.com

Approximately around September of 2010, I began to notice my Mini experienc
Approximately around September of 2010, I began to notice my Mini experiencing shifting issues. Around 70,000 miles, the engine would lurch into gear, seconds after failing to change gears effectively. At times, the car would suddenly drop out of gear while driving. I began taking my car into a BMW/Mini certified shop in Austin, TX. After much trouble shooting and emptying my pockets to the mechanics my Mini Coopers condition only worsened over a few months, and suffered complete transmission failure in July 2011. I sought other opinions on transmission replacement, rebuild options, with each shop giving me similar stories, and huge prices to fix my vehicle, averaging around $10,000. My vehicle has not been fixed or altered, and stands as it did the day of the transmission failure. It was towed from the shop to a safe place, where it sits today. My vehicle is no longer under warranty, and it looks like there are many others out there who have had similar circumstances. Class action lawsuits are in the works in California and New Jersey, for premature transmission failure. Why has there not been more light shed on this, as a national issue?
Published: February 13, 2012
LaToya of San Marcos, TX
Source: consumeraffairs.com

Well before I owned a 1995 Honda accord and the catalytic converter went ou
Well before I owned a 1995 Honda accord and the catalytic converter went out and it was a 200$ repair, bought it used AND THAT WAS IT! It was a 19 year old car with 200k miles on it. It was a God compared to my 2012 brand new off the lot German made piece of junk mini cooper S, four days after I bought it the crank shaft pulley fell off. Fell off? yes, fell off. Along with my passenger window breaking; shortly after my clutch went down, my radiator gasket broke, battery went out, the brakes, and now the high fuel pressure pump is going out. I have 37k on my car and every last mile I have had to pay for in some way, thanks the legalities and fine print that you agree to buying the car. Keep in mind Im still making payments on the thing. All the while the big wigs at mini could care less. Im 100% for a class action lawsuit against Mini. Worst car/experience of my life.
Published: October 23, 2014
caleb of Odessa, TX
Source: consumeraffairs.com

I was in love with my Mini until it hit 70,000 miles. The first time I was
I was in love with my Mini until it hit 70,000 miles. The first time I was stranded for an engine malfunction was a disappointment as well as a safety risk. If that would have been an isolated incident, I would not have thought much about it. Unfortunately, I keep having issues and getting stranded in the middle of nowhere. The Motor-On slogan should have a disclaimer that tells you to motor-on to the nearest dealership. I contacted Mini and there is nothing they are willing to do besides sell me another one. Why would I buy another least-reliable-vehicle-I-have-ever-owned? That would just be irresponsible. Do not buy this vehicle! Unless of course you have unlimited money to burn.
Published: September 5, 2018
Star of Fort Collins, CO
Source: consumeraffairs.com

I privately purchased a 2006 MINI John Cooper Works with very low miles of
I privately purchased a 2006 MINI John Cooper Works with very low miles of 11,000 and was still under warranty at the time. Within a period of owning this car, the gear box has locked up three times a year. The third time it happened, I took the car in to get the value of the retail price. I felt that I needed to sell the car because it was undependable. While they were test driving the car, it happened again. The clutch went to the floor and was stuck. They told me that the repair would be costly now that its out of warranty. I would not leave owning this car so they made me an offer way below retail. I accepted the offer because I could not sell this car with integrity to a person without them knowing the problem. The bottom line is that Im disappointed in the MINI Cooper. I take care of my cars and drive them for many years. This car was not dependable for a long time.
Published: August 24, 2011
Clarke of Rio Rancho, NM
Source: consumeraffairs.com

I bought 2012 S Hardtop brand new in Aug 2011 and it has been a great car.
I bought 2012 S Hardtop brand new in Aug 2011 and it has been a great car. I have a six speed manual with the full electronics, cold weather, comfort and sport packages. Over the last four years Ive had a couple of minor issues but the Mini warranty covered them and I havent spent a dime on anything other than gasoline. There are some things about the car that are inconvenient, like needing to take the car in to get a fuse changed or that the TPMS light will come on every time the weather changes. But in four years I think Ive had to take the car in three times for something other than a standard service. I bought the Mini as a replacement for a 2007 Prius and this car has had a quarter of the issues that the Prius had.
Published: August 4, 2015
Ellen of Reno, NV
Source: consumeraffairs.com

Purchased a new 2004 MC hatch, only minimal issues until 2007 while still i
Purchased a new 2004 MC hatch, only minimal issues until 2007 while still in warranty, the car slowed until full stop on the busy highway intersection. We were literally put in the danger since the traffic was heavy, and car could not be even started or moved. Towed to the local dealership, they changed transmission fluid, and we were assured the engine was checked and re-checked and driven miles, all is fine. It was for a while although experienced problems with automatic window and two other engine issues, but no lights went on and the dealership claimed this sometimes happens and not to worry. Once off the warranty, the same stop on the highway, overheated engine, stopped, towed back to the dealership and this time (although explained that the scenario was exactly the same and sanctioned by them as fine before), now the Cooper has a major issue and we need to pay around $8,000 for replacing CVT transmission. We were fortunate that on either occasion nothing happened to either us or the drivers in the traffic around us. MINI/BMW would not even listen -the only fix is to replace the CVT transmission.Took the car to an independent Euro repair-shop that did confirm that CVT is not properly working, but we also learned that MINI has known about this issue for years and this is far from individual problem. In fact, there are many complaints and pending class-action lawsuit related to this issue. Our MC with little over 40,00 mileage and after always being maintained and properly checked, has been sitting in the garage and would not drive it beyond a very short distance around the block. Other issues: faulty wheel, had to replace battery prematurely, CV player stuck, front seat unable to move, and the list could go on. We are the first owners, always driven by two family drivers with good experience, yet have never owned a car with so many problems, and excessive charges for any minute repairs. Will join any nationwide class-action lawsuit if available. Owned European cars before, but this one was built with faulty CVT transmission and BMW knew about it although they keep insisting this is a problem they havent heard about before? I doubt it. It is all over their website, even non BMW dealerships are well aware if this. How is it possible that BMW would not stand behind their product, this is not understandable. We hope that MINI/BMW would be forced to pay for CVT faulty transmissions they put into these cars and while they reject any assistance with repairs, we hope that class action lawsuit would justify the owners big expenses or those who have cars standing around and could not drive them. Shame on this company.
Published: August 3, 2014
R and G of Kansas City, MO
Source: consumeraffairs.com

Ive never owned a car so fun to drive. My 2010 Mini Cooper S Clubman 6-Spee
Ive never owned a car so fun to drive. My 2010 Mini Cooper S Clubman 6-Speed had plenty of spunk and was on rails. Thats where the joy ended. The downhill started with an engine light at 100K miles. After $2,700 in suspicious repairs, I was told I wasnt driving it right. 6 months later, without any warning from the amazing computers, the timing chain broke. Now I have a great looking car that needs $10K in repairs. The dealership in Portland has been accommodating with loaners, etc., but they arent admitting these vehicles are not designed for higher mileage and they are all too willing to keep bleeding me dry with the repair bills. I have thought about having a third party replace the engine for $7K, but with the poor reliability, I may just junk the car instead of sinking more good money after bad. Will not be buying another Mini.
Published: January 2, 2017
Martin of Salem, OR
Source: consumeraffairs.com

We brought our Mini Cooper in for an issue we had while driving our car. Th
We brought our Mini Cooper in for an issue we had while driving our car. The car lost power while we were driving the car. They said that a solenoid needed to be replaced and this was the issue that was causing the power loss. We had this replaced, and within 24 hours of Hendrick Mini fixing the issue the car did the exact same thing that was supposedly fixed. This time the car lost power on the interstate while traveling at highway speeds. We had the car towed to Hendrick Mini and after they looked at it they said that a freeze plug had blown and the car needed a new engine and radiator. They quoted us $12000 for the repair. They took no responsibility for missing the diagnosis and after 2 months of our car sitting at the dealership rotting away, we are now stuck making payments on a car that doesnt move from our driveway. We have never been more disappointed in a business or car company. We are a young family and this was our nice car. We have not wanted anything more than to have our car fixed, and for Mini to own up to their mistake. Anyone who is reading this and considering a Mini Cooper, I strongly suggest researching the brand and the reliability. They are cool looking and fun to drive, but are very problematic.
Published: February 24, 2016
Scott of Charlotte, NC
Source: consumeraffairs.com

I have a Mini Hardtop. I loved this car. I have it all decked out. Now I ju
I have a Mini Hardtop. I loved this car. I have it all decked out. Now I just hate it and rather have a honda. I have taken care of all common maintenance. My car only has 34000 miles, and here go my problems. Car doesnt want to idle, driving rough, does not feel like it wants to shift (I have manual). I took it to repair and all the fuses needed replaced and the car surprisingly was eating oil. 1 month after repair, I am back at it again, getting it towed to find out what the issue is now. I already had the computer reset 2x at dealer. Now it wont start although the lights and radio will not work. I am so disappointed.
Published: October 22, 2016
Robin of Los Angeles, CA
Source: consumeraffairs.com

I bought the 2007 Mini Cooper in March 2012 and every month I have to take
I bought the 2007 Mini Cooper in March 2012 and every month I have to take it to the mechanic for one thing or another. Now, it completely dies in the middle of driving (when I have the A/C on). All the lights come on for a second and then it turns off (cant even take the key out). So far I have spent over $3000 since I bought it in March! I am not working and this is taking a toll on me!
Published: August 9, 2012
Violet of Brentwoo, ca
Source: consumeraffairs.com

The car is scheduled for yearly oil changes. Because it was 2000 miles over
The car is scheduled for yearly oil changes. Because it was 2000 miles over the oil change time when it was changed, they refused to honor the new car warranty. I could not believe it and went to corporate, to no avail. The turbo went out and they refused to fix it on a 35K mile car purchased new from them.
Published: February 21, 2013
William of Elfers, FL
Source: consumeraffairs.com

I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with t
I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.
Published: April 29, 2015
Sarah of Buffalo, NY
Source: consumeraffairs.com

I will never purchase another BMW vehicle. My husband wont let me due to th
I will never purchase another BMW vehicle. My husband wont let me due to their failure to take care of my mini and its obvious engineering flaws. I currently own a 2006 Mini Cooper S convertible. Its a love (my car)/ hate (its transmission! ) relationship. After attempting to get BMW to take care of what is clearly their responsibility, I was told that I needed to pay a mere $9000 to replace my transmission. My car currently performs the way others have described: refusing to change gears, then slamming into gear with the squealing of tires.
Published: January 16, 2012
Deidre of Athens, TX
Source: consumeraffairs.com

First I have to say it is a fun car to drive, love the looks but... I bough
First I have to say it is a fun car to drive, love the looks but... I bought this car with 60,000 plus miles, and I purchased the platinum warranty because I never owned a turbo. Glad I did. Other than the car driving nicely, it turns out this engine needs a quart of synthetic oil every 800-1000 miles. Kind of expensive when you need to put Castrol synthetic at $9 a quart. They changed several oil lines, valve cover and gasket, a leaking solenoid, and the turbo. Now I must say the service experience is not bad, but it seems they are fishing. After the turbo replacement and valve cover replacement, I thought that would have fixed the problem. A week after I got it back, I am paranoid about losing oil. Lo and behold, it’s already low on the dipstick by an 1/8 of a quart. So guess I’m taking it back... Now the service guys at Mini do tell me that this is common for this engine to use that much oil. Sorry that’s a cop out for a bad design by Mini or shall I say BMW. Never in a million years would I have thought this was losing oil, but one day I turned into a store, and my oil light flashed. I stopped immediately and checked the oil which the level never registered on the dipstick. That’s how I found out. After that due to the low oil, I had carbon build up on valves, which caused it not to start one day. Other than a fun car, all I can think about how many people had to replace an engine due to an engine failure due to no oil??? One test they wanted me to do was bring it in so they could top off the oil, then drive it for 1000 miles to see if I was losing oil. I lost about 3/4 of a quart and that’s when I found out I needed a new turbo and valve cover.I think Mini needs to step up and fix this problem! It must be a poor design. I am seriously thinking of selling this car and would never buy another if I have to put more money into it. Unfortunately the fun factor goes out the window when you have to keep putting money into it to fix it. I can only speak of my experience so far. But after reading other reviews of this car... not sure I should have purchased one. Could have gotten the experience if only I could have rented one. You live you learn. BMW should stand up and do the right thing... from what I can tell due to their poor designs it creates a lot of problems and angst for their customers. Step up Mini and BMW and do the right thing!
Published: June 29, 2014
Ron of Mclean, VA
Source: consumeraffairs.com

2006 Mini Cooper Convertable S... Bought brand new. New transmission at 35k
2006 Mini Cooper Convertable S... Bought brand new. New transmission at 35k and now its my steering fluid pump at 75k... Once the transmission went, its been a repair every 6 months or less. Thanks Mini!
Published: October 31, 2015
Lisa of Sierraavesierra Madre, CA
Source: consumeraffairs.com

I am writing to express my extreme disappointment with the recent failure o
I am writing to express my extreme disappointment with the recent failure of the original clutch/flywheel in the above referenced vehicle. The vehicle was purchased new from Mini of San Francisco on February 17, 2007 and all scheduled maintenance has been conducted in a timely manner including a recent scheduled maintenance on September 15, 2011 (Mini inspection), a mere seven weeks before complete clutch failure. No comments or suggestions were noted by the mechanic during this scheduled maintenance that clutch wear was occurring or should be monitored.The Mini Cooper was driven under extremely light driving conditions with an experienced manual transmission driver. The vehicle was typically only used for “motoring” trips on weekends. The previous manual transmissions driven were a 1986 Honda Civic DX (original owner 97,000 miles with one clutch replacement at 65,000) and a 1996 Honda Civic DX Hatchback (original owner with no clutch replacement as of 60,000 miles when car was donated). Furthermore, the driver was experienced in using the parking brake while resting on a hill to spare any unnecessary clutch wear. All maintenance has been performed by Mini of San Francisco and online service history is current per owners’ lounge website.The driver had never experienced a complete clutch failure with no prior warning signs. Furthermore, the driver had never seen a clutch fail under such light driving conditions so anticipated that it must be some sort of mechanical failure and immediately drove the vehicle to Mini of San Francisco. While the service department of Mini San Francisco provided excellent customer service, the driver conducted his own research into the situation while the mechanical review was being conducted and has noted that many other drivers of this vehicle have cited the same problem.The driver seeks a response from Mini USA on this very disappointing early clutch failure, the occurrence of this situation within the specific model, and the manufacturer’s guidance on extending the life of a clutch.
Published: December 1, 2011
Rj of San Francisco, CA
Source: consumeraffairs.com

I bought a mini cooper s clubman 2008 model in September 2013 from a privat
I bought a mini cooper s clubman 2008 model in September 2013 from a private seller financed by one of the major banks in South Africa. The car had only 58000 km on it. In Jan 2014, only after travelling 3000 km the engine light showed. Took it to bmw for inspection and I was told it needs a new turbo. Called mini South Africa and even sent a mail and I was promised feedback. To this day, they have not come back to me. The turbo was replaced and to my horror when testing the vehicle, the turbo blew again. I was told that the thermostat housing is faulty and has to be replaced. I had to fork out R4500 to get that. I was also told that that the water pipe needs to be replaced as well. Another R1000k. I am currently paying an installment of R4800k on this car every month for the next 5 yrs and within the 7 months I had to replace such expensive components and the manufacturer was not helpful. This morning I phoned the technician to find out how its going with the new turbo and I am told the oil pipe now has a fault. I am of the strong opinion that Mini/BMW should be taken to task as these are their products and why should it be the consumers problem to fix faults on their products. I say a lawsuit should be taken on against mini/bmw as I am extremely frustrated with their product and I am losing money everyday with all the problems that keep cropping up not budgeted for and especially with warranties that only cover certain aspects and not others of the same component.
Published: May 2, 2014
Agatha of Johannesburg, Other
Source: consumeraffairs.com

I took my 2007 Mini S to a dealer for a free recall repair last year and wa
I took my 2007 Mini S to a dealer for a free recall repair last year and was told I needed new brakes. The car had only 27,000 miles and I paid over $1000 to have the work done I was told needed to be done. That was last year. This year, the warning lights for the ABS and traction control started coming on at random times although I dont see any difference in the handling when the warning lights are on or off. I went to a dealer which is 135 miles from where I live to have it checked and was told the black box that controls these functions has failed and would need replacement to the tune of $1350 plus 3 to 4 hours labor plus tax. Im still under 40,000 miles, and over $2,500 for repairs in 2 years on a car with this low mileage seems excessive. I was going to have them set up an appointment to do the work, but since there have been issues with reliability of this model for this year, Ive decided to hold off and see if I can get feedback to help me decide in what direction to move. I love driving this car. It has all the options I could want and then some. It cost $31,000 new in 07 but if repairs are going to start being a major issue, I may need to rethink keeping this car or trading it on a vehicle on which I can get service locally.
Published: October 13, 2013
Dean of Gillett, PA
Source: consumeraffairs.com

Loved my Mini for 10 years. Now everything is breaking! Most recently 2 pul
Loved my Mini for 10 years. Now everything is breaking! Most recently 2 pulleys related to the engine have melted and would not turn belts. Also at have a problem with pulley related to air conditioner... Any advice?
Published: August 12, 2015
Phyllis of New York, NY
Source: consumeraffairs.com

My car has had 2 HP fuel pumps, aux water pump, a new bat replaced at 8k, o
My car has had 2 HP fuel pumps, aux water pump, a new bat replaced at 8k, oil pipe, gaskets valve cover and 2 timing chain tens replaced prior to 50k. The warranty has now expired. BMW wants me to sign a release as they are offering to pay 50%? Help.
Published: December 16, 2014
Mary of Johnstown, PA
Source: consumeraffairs.com

First, I got to say it was great for about 6 months. Love the look and seem
First, I got to say it was great for about 6 months. Love the look and seemed affordable. First thing that went out was the windshield cleaner boxes. I went to the Mini Cooper dealership because that is where my warranty was honored. 3 times I went back to fix them and never was it fixed properly, still doesnt work. The second thing was the air conditioner stopped working. And then the windshield cracked on the top. Come to find out, it was a manufacturer defect. I did receive a call back for that and the paper work was so extensive, I didnt even bother to try to get my money back. And then the little exterior pieces started falling off, there are so many pieces I cant even get through them all. Lets just say I would go back to the side of the freeway to find pieces of my car so I wouldnt have to order overpriced plastic pieces to make my car look halfway normal. And then the passenger door wouldnt open. And then the antifreeze is dumping out everywhere. I just keep filling it up until I have time to fix that too. And not to mention the tires for a turbo are $215 at the lowest cost. Oh did I forget to tell you there is a small oil leak also. Oh yeah, lets not forget the cigarette lighter stopped working too. Cant charge my phone either. Oh and both of the door interior door handles fell off too. Buyer beware. This car sucks!!!!!
Published: July 1, 2014
Heather of San Diego, CA
Source: consumeraffairs.com

I bought a brand-new BMW Mini Cooper D in February 22, 2012. After two days
I bought a brand-new BMW Mini Cooper D in February 22, 2012. After two days, in the morning (February 24, 2012), I got big problems. First, the driver door was not opened. Second, when I turned my car off, the engine continued to run and the bonnet was hot with smoke and has burning smell for more than 5 minutes. It happened 3 times within 3 hours on that day. This condition has happened again in March 8, 2012 and March 21, 2012. Third, the window was opened by itself (I mean, I didnt do anything to open the window.) four times from February 24, 2012 to March 5, 2012.I have visited four times the AS center since February 24, 2012 (2.24-3.19) to fix the problems. But the AS center fixed only the first problem (The driver door was not opened.), and they changed the air conditioner compressor. Unfortunately, they failed to find out the reasons for other problems. Those things are a shock for me. How come those things could happen to the brand-new BMW within two days of purchasing it? But more shocking for me is the response of Deutsch Motors in Korea. One of the customer center staff called me on March 19, 2012 and said in an unfriendly manner that the company is going to provide only an accessory made by Mini to compensate the inconvenience I had.Yes, of course, I deserve to have some compensation for the cost of my time, mental stress, inconvenience, and mileages (about 120 km from my place to the AS center). But what I really need is confidence that I am concerned by the Deutsch Motors. I am a customer who is suffering with car troubles since I have bought it. But what the company just wanted is to close this case with Mini accessories that I even dont need. This is a very wrong attitude in handling customers. What do you think?
Published: March 21, 2012
EunMi of 664-14 Duckjin-Dong Jeonju , Other
Source: consumeraffairs.com

A year or so ago: “Well, what can I say? I’m a lucky MINI owner when so
A year or so ago: “Well, what can I say? I’m a lucky MINI owner when someone like Andre will eliminate that strange little rattling somewhere bugging your mind. Claude **, who has helped me resolve Mini issues, took notice. I said to everyone that the gentleman is a dear (referring to Andre). Sweet natured and eager to be your friend.” I have also always received excellent service from Corey.Well, that was then and this is now: I’m sorry Andre is no longer at Mini. I used to be treated like royalty there and have continued to patronize the shop. However, current service (06/09/20) team seems a little adversarial/contentious. The repair bill today came to almost $2000 — isn’t that outrageous? I was shocked. Even worse is that I wasn’t warned of the full cost ahead despite being a woman in the middle of a pandemic, widespread unemployment and riotous unrest.Frankly, the advisor was not so eager to help with my insurance adjuster, which would have been a relatively minor issue due to specifics and deductible. I resent that he, instead, took it upon himself to feed the insurance adjuster information he never discussed with me first, extrapolating from whatever he thought led to this Mini repair. Our conversation is, by the way, substantiated on texts due to my bout with laryngitis. Again, that was very disconcerting, as I’ve been unable to talk and on antibiotics to boot.One person can truly make all the difference in the world. I’m disappointed and more. I hope Mini service makes it up to me for my follow-up to this here review. After all, I had my Mini flatbedded there from Goodrich tires In Glendale where I drove right as the tire sensor light came on. I don’t need attitude. I need good friendly, honest, fair service and advice as a loyal customer. We all do. I continue to be speechless. Deserve response.
Published: June 14, 2020
M. C. of Glendale, CA
Source: consumeraffairs.com

October 3/11 I purchased a 2007 Mini Cooper with 50,000 kms from the BMW/Mi
October 3/11 I purchased a 2007 Mini Cooper with 50,000 kms from the BMW/Mini Cooper dealership in Winnipeg Manitoba. It had at the time one year left on the warranty. In 2012 the timing chain and Vano sensors went while we were in Winnipeg. It went to BMW/Mini Cooper Winnipeg, the timing chain and Vano sensors were replaced under warranty. February 13/2015 the car died again. It was found that the timing chain went again and Vano sensors. BMW/Mini Cooper Winnipeg did that work again. Told me the reason that the timing chain went again was that a bolt was loose. I asked why had not that bolt been torqued? I got no answer. They did that work under warranty however they charged me for some seals and a hook seal cap. They also told me I needed a new alternator which is odd since my alternator was replaced June 26th 2014. The car still did not work properly so I had to have it towed from BMW/Mini Cooper Winnipeg to the shop where I work. My technician found that my new Wilson alternator had been trashed and there was 6.0 liters of dirty oil in my car. My car only takes 4.0 liters. When it got towed from Morden to Winnipeg it had 3.5 liters of clean synthetic oil in it because it just had a service job and the alternator was working fine. We sent the Wilson alternator into Wilson to be repaired. They did not repair it. So I ended up ordering a BMW alternator over $900.00 and a new battery. My technician was very upset with BMW/Mini Cooper. Tried to get answers from them about the alternator and dirty oil, he never got any answers. My technician got the car going however it still did not sound well. It got towed back to BMW/Mini Cooper Winnipeg. They did a diagnostic. It was still related to the whole timing chain situation. They said it was fixed.Both my husband and I took an afternoon off from work, drove into Winnipeg to pick up the car. I didnt even get the car off their lot when the engine light came on. They pulled the car back in. Did a diagnostic, said a hook seal needed to be replaced. This hook seal comes in a unit that costs $4000.00. So that is $4,000.00 plus $150.00 per hour labor. Now the car is still at BMW/Mini Cooper Winnipeg, not running. I am still paying $357.00 per month car payment on a car that is not running. BMW/Mini Cooper said the used car department would buy the car from me for $3500.00 but I would still have to pay $2840.00. Or they repossess the car and screw my credit. My question is there such a thing as a hook seal worth $4000.00? We cannot afford the so-called hook seal and the labor. What is going on here?
Published: April 18, 2015
Carolanne of Morden, MB
Source: consumeraffairs.com

09 Mini Cooper Clubman S - At 50k took car for service and was told the sea
09 Mini Cooper Clubman S - At 50k took car for service and was told the sealed transmission needs to be replaced and some tensioner needs to be replaced at a cost of $2800.00. Checked online, saw these were ongoing problems and contacted Mini corporate. Got the services covered but it was a hassle. Now 5k miles later they inform me the turbo oil line needs replacing at $1300.00 same deal but Mini wouldnt budge on the service although its a known manufacturer defect.My question is why is Mini allowed to get away with charging for obvious defects that should be RECALLS? The car is fun to drive, however I will never buy another Mini or BMW based on service costs for their defects! Dont get me started on the hood scoop that was replaced 4, yes 4 times due to warpage from the turbo heat! Grrrrrrr.....
Published: October 10, 2014
Russ of San Jose, CA
Source: consumeraffairs.com

Timing chain broke 30 days after I bought the vehicle @ 59000 miles.
Timing chain broke 30 days after I bought the vehicle @ 59000 miles.
Published: April 24, 2015
Dewayne of Douhlasville, GA
Source: consumeraffairs.com

Mini CVT transmissions - Another family member wrote on this forum about th
Mini CVT transmissions - Another family member wrote on this forum about the Mini repairs that have been done on our 2004 Mini Cooper. Well, to top that off, the transmission died at 77,000 miles and they wanted $7K to fix. Great fun car, but reliability is the pits. Our other cars? A Saab 9-5 with over 154K and a Jag with 51K. All with less problems than this BMW Mini. I would not recommend anyone buy a 2004 used Mini at all. In fact, we traded our Mini in for a Honda. Yes, I know, its boring!
Published: June 12, 2012
John of Chevy Chase, MD
Source: consumeraffairs.com

I have a 2008 Mini Convertible S. NO ONE wanted to love her Mini, like this
I have a 2008 Mini Convertible S. NO ONE wanted to love her Mini, like this girl, but... its been one expensive repair after another. The latest was a WIRING HARNESS. Really? On a car with 75,000 miles? I have owned a lot of cars, and even on my really OLD ones, I never had to replace a wiring harness (I had thermostat issues and intake hose issues at less than 30K miles). It turns out MINI re-engineered the original part. So there was no replacing it. I had to had a new throttle valve (nothing wrong with the existing one) in order to make the NEW harness design work. The cost was $1850.00. I argued, like mad, and Mini agreed that I shouldnt have to PAY for their shoddy design. Thats ONE point in their favor, but their reaction is one that suggests, You should be FINE having to completely rebuild this car after six years. I DISAGREE. That, to me, is a recall item. I also think about the HUNDREDS I put in to replacing a faulty thermostat at 20,000 and an intake hose that must have come from the factory with a hole was money I shouldnt have had to come up with.This car is made by BMW. I, frankly, expected better quality. TWICE, (first the right and now the left side) rear window pulleys have just SHATTERED when I raised the top. I swear, I thought someone had SHOT me. I looked for shattered glass. My husband is handy and can repair that, but he has to take the door apart and its a big PAIN. Its a cheap, plastic $248 part. I dont know how much it would have cost us with their labor. Also, the cup holder was placed right in front of the stereo, so when I hit a bump, my Starbucks went in to my stereo, burned it up, and that had to be replaced (Live and learn. Ask for a cup plug). Oh, and my convertible top is pulling apart at the seams now, and I was told its about $4000-5000 to completely replace it. I wanted to be a generational LOVER of the Mini. I wanted to buy my kid one for college, and maybe even treat my mother in law to one. As fun and sexy and cute as it is to drive, it hardly makes up for its expensive breaking ways. I almost traded it in on a second Prius. Emotionally, I am bonded with its cuteness (I dont really like the new models. They dont look cartoon-worthy like my year, but I GET that they want it to look more like a BMW) or I would trade it in on another car. Its like a BAD BOYFRIEND you just cant bring yourself to dump. I wonder how many more thousands of dollars I need to pour into it, before I can break up? Hubby is SO over this car, and vows NEVER AGAIN. He would have bought me a brand new one, this year too, had this one not given us such a headache.
Published: June 27, 2014
Rainbo of Santee, CA
Source: consumeraffairs.com

I got my Mini used in 2008. Two years after, my alternator went. A month af
I got my Mini used in 2008. Two years after, my alternator went. A month after that, gas pump and brakes followed and then a couple of months, transmission went quoting me $6,000 to $8,000 to fix it. My car has been parked for almost two years while I am still paying for it. Its not even worth fixing because it cost either more or the same amount as I was to buy another used 04 right at this moment. This car only has 89000 miles. My purchase price was $13,800 plus tax plus about $3,500 in repairs before the transmission went. If I fix that, another $6,000 to $8,000 more. Hmmm, over $26,000! Insane. Im not even sure what to do with it anymore. I have put so much money in it that even if I get rid of it, it would be pretty much for free because I would never get that money back! You pay for Macys prices and get Wal-Mart material.
Published: March 5, 2013
Lourdes of Windham, CT
Source: consumeraffairs.com

Have a Mini (2006) that will crank over but wont start. Similar problem to
Have a Mini (2006) that will crank over but wont start. Similar problem to Lura ** below. Does anyone have fixes or suggestions? Any help is welcome.
Published: September 9, 2015
Dan of Avon, OH
Source: consumeraffairs.com

I have had an excellent overall experience with my 2003 Mini Cooper. It was
I have had an excellent overall experience with my 2003 Mini Cooper. It wasnt until 2013 that I had to have any work done on it besides the normal maintenance. At the time I purchased my Mini, they were fairly new on the market, and it was the unique look that love it. It has run-flat tires and a Harman Kardon stereo/CD that I like a lot. However, the cup holders in the 2003 are useless, they only give you clearance for a small cup of coffee. There is no way to fit my travel mug or my Venti cold cup. I bought something that latches around part of the console and is secured with a bolt through both of its ends. The problem is that I had to tape up the bolt because I kept scratching my leg on the bolt. Still love driving my Mini!
Published: June 12, 2018
Linda of Lincoln, CA
Source: consumeraffairs.com

The cars are garbage - trust what youre reading online because the issues a
The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.
Published: January 17, 2017
Kim of New York, NY
Source: consumeraffairs.com

I am sitting here waiting for a tow truck now going on 4 hours. My car - Mi
I am sitting here waiting for a tow truck now going on 4 hours. My car - Mini Countryman 18 with 8800 miles just died. It won’t start and keeps shaking. No one was available from the diagnostic area so the roadside called a tow for us. I had to get the roadside info from the closest dealer - 45 min away. My dealer - Mini Annapolis didn’t help at all since their service dept. closes early. The roadside employees seemed calm and wanted to help but 4 hours for a tow when AAA takes 30 min - this is unacceptable!!!
Published: April 22, 2018
Erica of Woodbine, MD
Source: consumeraffairs.com

Thank you Mini! Mini has contacted us directly and we are very satisfied wi
Thank you Mini! Mini has contacted us directly and we are very satisfied with our resolution.
Published: January 1, 1970
Jay of Brampton, ON
Source: consumeraffairs.com

Last Friday when I was driving home and my 2015 Mini hit a telephone pole.
Last Friday when I was driving home and my 2015 Mini hit a telephone pole. The car hit the pole at about 35 MPH on the drivers side at about the level of the headlight. The car was totaled. For whatever reason, no airbag was deployed. I hit the steering wheel with my chest and have bruised ribs but fortunately I am going to be OK (I was wearing a seatbelt). Up until now I was a loyal Mini owner (this was my second) but I am concerned how this car could hit and damage a telephone pole so severely it had to be replaced, without airbag deployment. More of a concern was what if the accident was even more severe. Has this happened to others? Obviously, my replacement vehicle will not be a Mini but others may want to use this as a cautionary tale.
Published: July 21, 2017
Robert of Bedford, MA
Source: consumeraffairs.com

I own a 2007 Cooper that I bought used in 2012, it had 40k miles on it so I
I own a 2007 Cooper that I bought used in 2012, it had 40k miles on it so I thought it was a great car to buy. Within a year the repairs started piling up and then the big one; the panoramic sunroof cassette stopped working. The repair at book price is $2400 dollars and is a quarter of the value of the car. A couple of weeks ago the water pump went out and my wife, who happened to be near the dealership, had it towed there. After a couple of days, they came back with multiple problems on top of the pump all totaling another $2400, plus they wanted to sell me tires. I asked if they wanted to buy it back and they said they would call me back with a quote that day. They made an offer of $7000 and a day later I called back and accepted. I drove 1 1/2 hours to the dealership in Fife Wa. ready to sign paperwork. They kept calling it a trade in and looking back I guess they figured I would be buying a new car from them and I let them know I wasnt buying right before I made the trip. When we sat down they told me they couldnt do it for that much but would offer me 6k for it. They would not stay true to their word so I couldnt in good conscience let them work on my car. I came back after two weeks (too busy to make the drive), and towed it to my mechanic. So now I have a fun car with a $2400 sunroof that doesnt work, a water pump that needs replaced, for about $650 at their price, and apparently another $1750 in repairs. To top it all off, my dealership lacks the integrity to honor their word. Im done with Mini for sure.
Published: May 25, 2014
Adam of Montesano, WA
Source: consumeraffairs.com

Bought my 2009 Cooper S new in Kelowna. This is by far the most fun vehicle
Bought my 2009 Cooper S new in Kelowna. This is by far the most fun vehicle to drive - love it. Has had a few issues mind you. New timing chain at 76000Km. New engine at 82000Km. New Turbo at 120000Km. New fuel pump - new high pressure pump - excessive carbon build up requiring walnut blasting on more than one occasion ($1000 each time not covered under warranty). The list goes on.Its now parked since the timing chain has failed yet again and the dealership wants another $4500 to repair it. So far this vehicle including extended warranties and repairs - not including general maintenance such as oil changes etc - has cost me a staggering $55000! This does not include parts and labour covered under warranty. Interesting how many horror stories I have discovered posted by other owners with similar problems with this vehicle.
Published: January 24, 2015
rita of Kelowna, BC
Source: consumeraffairs.com

I am very disappointed at the sales practice in Morristown Mini. I would ad
I am very disappointed at the sales practice in Morristown Mini. I would advise DO NOT buy car there, I had to bear a loss of $17,000 because this dealer didnt disclose the tire information at purchase. As a loyal customer, we have purchased a Mini Cooper two years ago and were satisfied with the car. However, when we decided to replace another car and got a Clubman last Sept. in the same dealership, nightmare started not long after the joy of having a fully loaded clubman. First snow, which as a resident of NY and NJ for 20 years, was really nothing, my husband though couldnt even drive the car up to a small hill for my daughters music lesson, it was a dangerous zigzag. We couldnt figure out why. Until we sent car to dealer, they told us its performance tire and cannot be driven under 40 degrees. Since we bought it at 6k miles, no one bothered to disclose this information to us. And I tried to call dealership, the manager never called me back. We are caught off guard. We purchased a car not suitable for weather here. After that, the car is mostly stalled on the driveway, upon recent snow storm, when we had to go out during and after snow to get gas for generator. So, after 5 months of suffering, we terminated car with $17K loss... Bought a SUV with all season tire.
Published: March 11, 2018
Lei of Mountain Lakes, NJ
Source: consumeraffairs.com

Ive owned 3 Mini Coopers. A 2013, an 2002 Mini Cooper S, and an 2014 Mini C
Ive owned 3 Mini Coopers. A 2013, an 2002 Mini Cooper S, and an 2014 Mini Cooper Coupe S. Ive had nothing but great Motoring with all 3. Doing normal maintenance, oil changes, tire rotations, will eliminate a lot of your problems. But Ive had excellent luck with all 3. The cars are manufactured by BMW. Ive owned BMWs in the past and they were excellent automobiles.
Published: June 23, 2015
Kenny of Jacksonville, NC
Source: consumeraffairs.com

I have had nothing but Hondas. I was involved in an accident where it total
I have had nothing but Hondas. I was involved in an accident where it totaled the front end of my car. So I got my money and decided on getting a Mini. I got a 2007 with less than 65,000 miles on it. I got it home and two months later, the oil light came on. I didnt want to change. It had head gasket and air condition compound thats gone out totaling over $2000 worth of work. I got it back a month later and another part went out. Then another month later, the timing belt went out. After that another issue, the total is over $5,000 in less than a year - I have only seen my car. Its beautiful on the outside and inside but horrible engine and electronics. i would not ever recommend getting a mean Mini. And from what I have learned, BMW is also another one that I would never ever, ever get unless you have a lot of money and time to blow.
Published: May 20, 2013
Elizabeth of Deer Park, TX
Source: consumeraffairs.com

One star for the Mini dealership, four stars for the car. I own a 2007 Mini
One star for the Mini dealership, four stars for the car. I own a 2007 Mini Cooper S that I have owned for three years with just over 100,000 miles. I absolutely love it. The car did have a major oil leak, but my boyfriend (who is a trained mechanic but doesnt work for a garage) and I bought a kit from Detroit Tuned and rebuilt the turbo ourselves based. Using Mini forums for people who had a similar leak was a huge help. We repaired it for a tiny fraction of the cost it would have been at the mini dealership. Its not perfect, but the leak is fixed. Oil leak aside, this car does consume a lot of oil and you need to keep an eye on it. There have been a couple of other minor issues, but paying close attention to the car made it easy to nip those in the bud.I dont trust the dealership at all since I went in for a quote on the oil leak and they quoted me five grand for that repair and a bunch of other repairs I didnt need. For example, I had a faulty brake sensor and they quoted me all new brakes despite the fact that they were brand new and Id just replaced them. If you get a Mini, I highly recommend NOT getting your repairs done at the dealership unless its totally under warranty. Youre paying for the brand with them, not the repairs. Despite all of this, I love the car. Not a day goes by that I regret buying this car. It fits me, its fun to drive, I enjoy how compact it is but I can still haul tons of stuff. Im looking right now to trade mine in for a newer one, simply because its getting older and I might as well upgrade to some newer features while there is still a strong trade-in value.Moral of the story, this isnt a car you can just drive and ignore between oil changes, but a car that you need to pay close attention to otherwise it can become high maintenance. And find an independent shop or friend who knows auto mechanics, and know what the common issues are with these cars before you buy so you can anticipate them. That may sound like a lot of unnecessary work, but this is more of a little novelty sports car than your run of the mill family car. It needs a little extra love.
Published: March 2, 2017
Kaylee of Greenfield, WI
Source: consumeraffairs.com

I purchased a 2006 Mini Cooper from an individual with only 60000 miles on
I purchased a 2006 Mini Cooper from an individual with only 60000 miles on it. They had spent quite a bit on a new clutch and flywheel ($2800), $800 for new brakes and calipers, and $800 for new tires. I bought this car in 2013 for $8000. This car has sat in my garage more than I have gotten to drive it. First, oil was spewing out everywhere, so had to have the whole front end removed to replace oil pan gasket, got that fixed. Not 2 weeks later, steering fluid was leaking everywhere, had to replace hoses ($80 each) and clamps. Then the transmission fluid started leaking, so I put gook on it just to stop it from leaking and to get rid of it. I absolutely loved this car, so much fun to drive, but who can afford one? Had considered buying a brand new one, until I read all of the reviews. Anyway, couldnt get myself to sell to an individual, so I sold to Carmax. Bought for $8000, sold for $4000 just to get rid of it - of course they are going to take it to an auction. Couldnt let myself sell it to an individual because I knew it was junk! So buyers, be aware of what you are buying. They are so much fun to drive, but you better be rich!
Published: February 18, 2015
Debi of New Castle, IN
Source: consumeraffairs.com

My 17 year daughter went to a local car lot, and fell in love with a 2004 M
My 17 year daughter went to a local car lot, and fell in love with a 2004 Mini Cooper. She went to the bank on her own, and bought this car. Two weeks after having it, the oil pump went out. I say went out, I believe it had an issue when she bought it. Our bad is, we own an auto repair shop, but she didnt let her dad check it before she bought it. She left the parking lot and I noticed a puddle under her car. When she came back there was no oil on the stick. She called on the warranty (that the dealer had her purchase), but because she didnt tow the car 1/2 a mile back to the auto repair shop the warranty will not cover if the engine is knocking or locked up.After getting it in the shop her dad noticed the oil light had been disabled from the dash and an oil sending gauge had been installed. The car had oil in it when she left or there would not have been a puddle. We were able to fix the oil pump and all the gaskets and sealed that were leaking. It seems to have been running okay; with the exception of mysteriously losing 2 quarts of oil after a week. She drove it for 3 weeks, and had it towed off the side of the road. We have not diagnosed it yet, but it just died on her going down the road. It was not running hot; had gas in it, and plenty of oil. She was able to start it again and it just died. When my husband started it at the shop it shook the whole car, and is making an awful noise. Hes guessing a rod. So now she has $9000 in car payments, and may need a motor. Biggest piece of junk we have ever experienced. For the parts to be on the high end (expensive), they sure didnt design a high quality car here.
Published: July 28, 2011
Sherry of Graham, TX
Source: consumeraffairs.com

Mini Cooper S 2006 Convertible - New radiator and cooling system at 5k, 3 n
Mini Cooper S 2006 Convertible - New radiator and cooling system at 5k, 3 new convertible roofs due to rotting weather stripping, one rat attack, one harmonic balancer, one transmission, engine mounts, transmission mount, control arm bushings - all at 65k.
Published: August 1, 2014
Lisa of Sierra Madre, CA
Source: consumeraffairs.com

I have a 2007 Mini Cooper 7 that died on me. I was driving home and the che
I have a 2007 Mini Cooper 7 that died on me. I was driving home and the check engine light went on, gave me a message about the catalytic converter. Took it to a local and trusted mechanic shop and they basically told me I needed a new engine (rough cost for used $7k and new $9k). Found out this is a known issue with the R56 engine so I decided to contact MINI USA to see if they would cover the costs. They requested that I have it towed to an authorized Mini dealer so off it went to Mini of Concord. They performed their own inspection and stated, I dont need a new entire engine, just the top portion! It was going to cost roughly $5k but they would give me a 25% discount so my cost would be $3600. I stated that I dont feel that I should have to cover any cost considering it is a KNOWN ISSUE with this engine. Still waiting to hear from MINI USA on what they are willing to do and hope they do the right thing. There is a class action lawsuit going on regarding these cars/engines, so my question is, why havent MINI USA/BMW recalled these vehicles??? Very disappointed that they are refusing to do the right thing and making customers pay for a known defect. Here is the link I found about the class action lawsuit. Please read and take action people! https://www.consumeraffairs.com/news/consumers-complain-of-mini-cooper-timing-belt-failures-080113.html.
Published: December 5, 2014
Lori of Fairfield, CA
Source: consumeraffairs.com

I have to start by saying that the Mini of Fairfield County in Stamford has
I have to start by saying that the Mini of Fairfield County in Stamford has been great about dealing with my 09 Clubman. I purchased this car as a post cancer treat to myself, trading in a 95 Mazda MX6 that had not given me a lick of trouble for the 14 years I owned it. It drives great, is a lot of fun, and hauls an awful lot of stuff! I do wish I got a turbo, but perhaps I would regret the tickets I would have invariably gotten. From the start, the sunroof stuck and would not open when parked in the sun. It went in several times. And now I just resign myself to pushing it up during the first hot spells of summer. One of the most frustrating problems was the car not starting. I push started the car the first time and dropped it off at the service department over the weekend. But it started when the mechanics showed for work on Monday. I talked to the service department. I stated that at times it would not start (no noise, nothing when the button was depressed). But since no warning indicators flashed, they were at a loss. Over the next year, the car was towed in 4 times for not starting. The first three times it was okay by the time they got to it. The final time, I picked up the car after a week of being in service. The very next day it failed to start. When I dropped the car off that day, I also left both sets of keys and told them I didnt want the car back. They actually found the faulty wire that time and it has started ever since (almost a year now). Now the problem is leaking. First, the water in the spare tire well, now under the passenger side mats and on the driver side, is causing a soggy seat belt. It has been in twice or more for leaking. I live in CT. It rains. Get over it. Occasionally, I go to the car wash, get over it. And, heres the kicker: I do park outside. This car needs to get over it!
Published: September 25, 2011
Maria of Greenwich, CT
Source: consumeraffairs.com

2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood
2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood and I braked to slow down. The brake pedal stuck midway to the floor and wouldnt stop. I had to use my emergency brake to stop. Once I let up on e-brake the brake pedal released. It is in the shop now.
Published: January 17, 2016
Kim of Issaquah, WA
Source: consumeraffairs.com

Prior to the Mini craze that came to the USA in late 1999 we owned 4 Austin
Prior to the Mini craze that came to the USA in late 1999 we owned 4 Austin Minis and 1 Austin Mini Cooper. The Cooper was a dual fuel tank. The car was so small and light (weight) that 3 men could pick up the car. Our neighbors like to play tricks with us and often we found our Mini moved overnight and place between two trees. Much has changed since then. Our first BMW made Mini was purchased (leased) in 2003. Since then we have owned seven Mini Coopers and to this day own 4. My wife drives the Clubman S (2011), our son a Paceman (2012), our daughter a convertible S (2009) and I drive a Cooper S (2006). All of our vehicles are the automatic transmission. We like the 3/36 maintenance warranty as well as the 5/50 bumper-to-bumper. My Mini and our daughters were purchased from CarMax and we purchased the warranty MaxCare which thankfully hasnt been used. Having the extended warranty is more for peace of mind than anything else. We have been fortunate to have not experienced any of the horror stories many folks have written about on the forums. However, knowing our warranties cover everything major is a definite plus. MaxCare is identical to the BMW extended warranty but a grand cheaper and CarMax has more centers to get your car fixed than Mini Nationwide. MaxCare will also tow your vehicle anywhere you break down. And rental reimbursement is $40 better than BMWs $20.The Mini Cooper runs best with synthetic oil, 93 Octane, and radial tires (we prefer the Goodyear Eagle 1). There is a terrific website that will give a prospective used Mini Cooper buyer an excellent reference tool in helping decide which Mini year is best. Best wishes and happy motoring!
Published: August 15, 2013
Dc of San Diego, CA
Source: consumeraffairs.com

I recently brought in my 2005 Mini Cooper S Convertible for some jerky shif
I recently brought in my 2005 Mini Cooper S Convertible for some jerky shifting issues about three weeks ago. Mini told me that they connected it to a computer to modify the timing of the shifting and sent me home after telling me that they fixed the issue. After a few days, the jerky shifting returned and I drove the car back to Grand Rapids Mini to have it checked again. I was told 45 minutes later that I need a new transmission. My car has 68,000 miles on it and has been services consistently at Mini for ALL maintenance issues, during and after warranty. The cost, $10,580.00 with parts and labor. After doing a bit of research, I found that there was a class action lawsuit settlement regarding the CVT transmission in the older model Mini Coopers, of which my particular mini falls under the category.After posting a complaint on Minis Facebook page, I did receive a phone call in reference to my issue. Tina, a Mini Cooper motoring relations team member, called to tell me that she was instructed not to discuss my case with me until I have received information from Grand Rapids... A very unproductive discussion. Grand Rapids called to offer a whole 25% off the cost of parts and labor with the new $10,580.00 transmission. I declined and told them that the offer is unacceptable and frankly, disrespectful. I called Tina back to discuss this case with her further only to be told that the offer from Grand Rapids was the only offer that could be made. After requesting to talk with a supervisor or manager THREE times, I was forwarded to Simon ** at Mini Corporate.Simon talked over me several times, told me that there is no record of my car being serviced at Mini of Grand Rapids, which it has been serviced there and ONLY THERE since 2008, for which I have documentation, and told me that my car is too old to fall under the category of the class action lawsuit, even with only 68,000 miles on it. He stuck to the 25% discount on parts and labor and that was it.I cant believe that BMW/Mini Cooper can really pass by without a recall of this transmission considering all of the well-documented material online regarding the lawsuit. How can we get a recall? Does it take death? Are faulty transmissions not considered to be a safety issue? This is ridiculous. I will NEVER purchase another Mini again and I will advise my friends and family against it. Customer Service is horrible and not taking responsibility for your own manufactured issues is disgusting. Mini sucks.
Published: October 1, 2015
Whitney of Kalamazoo, MI
Source: consumeraffairs.com

Summary: My Mini had bad quality, and almost killed me twice in 3 days; hor
Summary: My Mini had bad quality, and almost killed me twice in 3 days; horrible service; completely unacceptable. Car situation: 6 months old, around 4,000miles, purchased Aug. 2016 from mini of St. Louis. Details about car quality: 2/26 Sun.: When I drove on highway, my car lost power immediately. Luckily I could make it to road shoulder. Car was towed to Mini at the same night. I got my car back on 2/27 and was told that this issue was caused by bad gas. But I only went to Sams Club to get premiums gas. After I got my car, I drove home directly. This morning 2/28, I drove my car to work. My car was broke down again when I was driving on highway around 7am which was rush hour. This time, I couldnt make it to road side, because there was too much traffic and I was using most left lane. Due to drivetrain malfunction which was shown on the panel of the car, the car stopped on most left lane. I almost got killed by this situation. I had to call 911 to get help. Policemen came over to shut down the highway and pushed my car from the left lane to the road shoulder.How could my car broke down when its just 6 months old and only has 4,000 miles? How could Mini of St. Louis gave me the car without fixing it and put me in life threaten situation??? Whats really wrong with my car??? Whats Mini quality??? My Mini almost killed me twice in 1 week!!! Details about service: Mini road service: 2/26 Sun. When I called Mini road side service, they used 1 hour to locate my car, when I was stuck on highway. Your road service finally located me and told me the tow car would show up in 50 mins. After 50 mins, your customer service called me and told me the driver cancelled it. And she told me they couldnt find any tow car and asked me to leave my car and would tow my car next morning on the highway. I refused it. I told her I was on the highway, nowhere to go and worried about my car would be hit by other cars. Finally she agreed to help me to find another tow car which showed up around 1 hour later. Totally, I sat in my car around 3 hours on highway to get your help. Thats unacceptable!!! This morning, when my car broke down again on highway, I called Mini of St. Louis to get help. But they answered my call and refused to help me and asked me to call Mini road side service. When I called Mini road side, your customer service asked me to call local service and told me that I could get service quicker. How could both sides just kick me around when I was forced to park on the high speed lane. Finally, road side service agreed to help me and the tow car shown up around 9 am. Total 2 hours. Police station has this record, since they came over to shut down the highway and moved my car.Mini of St. Louis dealer shop service: gave me back the unfixed car and put me in danger. This afternoon, I went to Mini of St. Louis and told the sales manager what happened again and requested to changed to another new car. Because what has happened to me, I couldnt continue to trust this Mini. The sales manager refused to replace my trouble vehicle with new Mini. And he told me I was unreasonable!!! This car and service threatened my life twice, and the response they gave me was totally unacceptable.
Published: March 2, 2017
Betty of St. Louis, MO
Source: consumeraffairs.com

I had my 2012 4 door Mini Cooper piece of junk for 2 years and needed to re
I had my 2012 4 door Mini Cooper piece of junk for 2 years and needed to return to the dealer at least 12 times for various repairs. This car is a piece of junk. Nothing about it is normal. You cant buy a normal battery for $100 because the Mini battery has a stupid vent hose, so of course its going to cost $350! You cant change a lightbulb on your own because a sensor light goes off that there is an electrical problem. It needed an engine gasket after only 60,000 miles. The engine light was constantly going off. And, of course, the stupid dealer would not covered under warranty! Do not buy this car! It shouldnt be offered to the public! Amazingly, Mini (BMW) put all the money into perfecting sensors for every stupid idiotic problem with the car, but no money into making a decent transmission and engine!
Published: March 4, 2019
Herman of Roselle Park, NJ
Source: consumeraffairs.com

I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed m
I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed manual purchased in 2018 with 151k miles, a 2013 Cooper S 6 speed manual bought in 2016 with 21k miles, and a 2016 4dr hardtop Cooper S 6 speed manual purchased new. I have loved each of these cars! My 2016 I was in an accident with that totalled the car and the car kept me totally safe. I had no problems with this car, in fact I put 64k miles on it in under 2 yrs with no issues.The 2004 was intended to be a little junker until I bought something new after my accident with the 2016 Cooper S. This car has been so reliable and is so easy on gas and economical that I will keep it till it dies, and I have already put over 12k miles on it for a grand total of 164k! There are issues with the dimmer switch for high beam headlights beginning to wear out which makes the brights come on when I put on the blinker if Im not careful, and the parking brake no longer holds, and a previous owner dismantled part of the dashboard so I do not have the large speedometer, or a working gas gauge LOL! It had no exhaust system, only the manifold was left, and I put in a new exhaust pipe, muffler, and all of the components needed to mount it for about $800. But even with these quirks I love this car! No problems with transmission or engine.The 2013 was my sons car and I admit he has been hard on this little vehicle. Not keeping up with all scheduled maintenance and racing any other sporty vehicle out there he could find, however this vehicle has had no high ticket issues. It has always started without issues and has been a very reliable car. I will be trading this car for a 2017 Cooper S Clubman because I want the AWD and a little bigger car, and I miss the 4 doors. All in all I am faithful to the Cooper vehicles and have been very happy with all of them that I have owned. I am truly surprised and saddened by the bad reviews posted here and that made me want to share my experience with them.
Published: January 13, 2019
Deb of Austin, MN
Source: consumeraffairs.com

Beware, Minis have a tendency to have the water pump and tensioners go out
Beware, Minis have a tendency to have the water pump and tensioners go out at fairly low miles. Love my Cooper but I expected a BMW product to be better built.
Published: August 27, 2014
Judy of Cincinnati, OH
Source: consumeraffairs.com

So I bought this Cooper second hand from Carmax and not even two months aft
So I bought this Cooper second hand from Carmax and not even two months after having it, the transmission has given out in it. So tomorrow will begin the journey into having to find out how deep this rabbit hole really goes.
Published: October 14, 2013
Omar of Modesto, CA
Source: consumeraffairs.com

2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Min
2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.
Published: January 16, 2012
Ariane of Hamburg, Other
Source: consumeraffairs.com

I bought a Countryman in 2012 with the technology package that included iPo
I bought a Countryman in 2012 with the technology package that included iPod integration and the Navigation system. The car consistently resets the iPod, forgetting where it is in the playlist, rebooting the iPod, forgetting settings (i.e., Random) and generally being garbage. The nav system frequently confuses north and south, indicating that Im going in the opposite direction as I am, off roads, into rivers, and generally being useless. The folding side windows frequently do not deploy all the way. Ive had to turn off the ignition at a stop light and turn on the car again in order to get the mirrors out. Dont buy this car.
Published: July 17, 2014
Matthew of Dobbs Ferry, NY
Source: consumeraffairs.com

The Mini is fun to drive, has been reliable and almost trouble free. It is
The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.
Published: April 1, 2017
Vincent of Langley, BC
Source: consumeraffairs.com

I bought the 2007 Mini Hardtop at 61K. Within one week the timing chain nee
I bought the 2007 Mini Hardtop at 61K. Within one week the timing chain needed to be replaced along with the valve cover and leaking oil, it ran poorly and stalled out at lights. The cost to me was $3K. I cant afford a car like this. Who can? I want to sell it and Ive only had it 4 weeks.
Published: May 15, 2015
patricia of Milton, MA
Source: consumeraffairs.com

Updated on 03/26/2019: The last time I posted my Mini was in the shop (at 5
Updated on 03/26/2019: The last time I posted my Mini was in the shop (at 55k) having the head gasket replaced. 8k later the head gasket had to be replaced again. The shop wanted to re-check the car 500 miles after the repair, which they did, and all was well. Decided as soon as the first sunny, reasonably warm day came I was going to clean/wax the car and get rid of it. The other day fit the bill so I went to the auto parts store to buy wax, etc. Got out of the car and noticed the fan was running. Managed to make it back home without any lights coming on, but the fan continued to run. 10 minutes later I went to start it to move it a few feet in the driveway and the engine light came on and the car didnt want to start. The car just turned 65k and has always been maintained. We have mechanical breakdown coverage through our insurance and frankly Im hoping the entire engine is bad and we can just get whatever they give us for it and be done with it. Absolutely a blast to drive --- but from a mechanical standpoint its far and above THE worst car Ive ever owned.Original Review: Although my 2012 (hardtop) Mini is a blast to drive I will NEVER buy another one. Just turned 55k miles and Ive already had to replace tires/rotors, ignition coils, and the water pump. It is currently in the shop with head gasket/engine repairs to the tune of $2,500.00. Thank goodness for the mechanical breakdown coverage we opted to buy when we bought the new Mini! Its absurd to have this many expensive repairs on a car with only 55k miles!!
Published: December 9, 2017
Colleen of Shenandoah Junction, WV
Source: consumeraffairs.com

I took my Mini in and complained that there was a humming noise coming from
I took my Mini in and complained that there was a humming noise coming from the engine and that the check engine light kept coming on. But every time I took it in, the dealer kept telling me that this was normal and that there was nothing wrong with the car. After awhile, the car kept getting worse and started making a knocking sound and losing power. I had it towed to the Mini dealer and they told me nothing was wrong with the car, turned the light out and sent me on my way. I am tired of Mini refusing to fix whats wrong with the car. This is a serious problem and needs to be dealt with.
Published: April 24, 2012
Mini of Miami, fl
Source: consumeraffairs.com

Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a n
Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a new Mini Cooper S in February 2007 and just recently traded it in for another car after driving only 85k miles. A partial list of what was replaced or fixed - two timing chains, two high pressure fuel pumps, two engine computers, two thermostats, two sets of spark plugs, one water pump, two walnut cleanings of the intake manifold, turbocharger oil line + other nightmares that I would just as soon forget. Not to mention bmw brakes having to be replaced every 20k ($800.00 per axle) and clutch (it was a manual) at 50k when most for me last >100k ($2500.00). It is critical if you own one of these to check the oil periodically as it will use some. Many of the engine failure problems that happen are because all the oil goes and the vehicle dies. The vehicle will give you no warning of low oil. It is the owners liability.I traded the vehicle to a dealership because I could not in good faith inflict it on someone directly. Fortunately, between factory and extended warranty did not have to pay that much to repair BUT no car should have this many problems. Engine warning lights would keep coming on than going away and after a few years never could trust the car to not breakdown so stopped driving it long distances. The mechanics has a hard time diagnosing these random failures so had to wait till could hold the code for them to fix. This is not a car that a regular repair shop could easily diagnose. If it was complex or an engine code, had to go to the dealer. Have owned regular BMWs before and really liked them. Do not understand how BMW could attach itself to a product this bad.
Published: January 31, 2017
James of Tucson, AZ
Source: consumeraffairs.com

2009 Mini Cooper S owner - In 2014 It was love at first sight, so much so t
2009 Mini Cooper S owner - In 2014 It was love at first sight, so much so that I flew to Colorado to Ralph Schomp Mini to pick up my car and make the drive back to Texas. A real beauty - pepper white with blue racing stripes, a blue jean style convertible top, gorgeous black rims, paddle shifters, heated leather seats, and only 30k miles!! I should have done my research. This year is a lemon. There is a huge class action lawsuit where Mini admits the Timing Chain is defective. Shortly after buying my car (in 2014) I received a notice in the mail regarding the lawsuit. Of course, I panicked and went to the nearest Mini Dealership, Momentum Mini, who calmed all my insecurities stating the timing chain was replaced and handled by Ralph Schomp Mini.Funny thing is in February of 2017 my car started the famous Death Rattle (go ahead and google it). The class action lawsuit was good for 7 years of 100,000 miles for the noted years with the defective timing chain. Here I am with my Mini in the dealership, around 2.5 years after purchasing (and after the timing chain was replaced) and Im told the entire part was not in fact replaced, only looked at, and Mini decided the entire timing chain kit did not need replaced. Mini has DENIED any liability in this defective part of in the improper replacement. My bill is now running well over $2,000. I WILL NEVER BUY ANOTHER MINI... and I was the owner of two. My mistake. Mini has soured me. Do your due diligence and read the reviews online. Many people this year are experiencing multiple timing chain replacements among many other repairs. Its not worth it... and theyre not a company that stands behind their product or their customers. Awful.
Published: March 6, 2017
Deja of Bellaire, TX
Source: consumeraffairs.com

I bought a beautiful brand new 2012 Convertible Mini Cooper, and sold it af
I bought a beautiful brand new 2012 Convertible Mini Cooper, and sold it after 1 year and 20,000 miles. I got rid of the problem car. I refused to listen to my friends who suggested to me to buy anything but a BMW product because it is overrated. I could forget about the inconvenience of having only 2 front seats, because the 2 back seats are useless, they are very uncomfortable, feeling as if you are seating on a rock, my 5- and 2-year-old kids refuse to sit on the back seats.The car is poorly designed. You have to reach far away and over the top to reach the window controls, sunroof and lights. I had to buy myself an air compressor, to pressure the tires, because the stupid tire pressure sensing valves will leak air all the time. I bought a convertible car to be able to open the top as I please, but frequently, anything on the trunk will trigger a stupid switch, that will prevent the top from opening. My little Mini used fuel as if it was one of those Lincoln Continental of the 60s. I bought a Mini without Turbo Charger, but it is a gas guzzler. They claim the car makes 37 miles a gallon on the highway. The best it can do is 25 mpg. The car has a massive 14 gallons of fuel and for a good reason, it uses a lot of gas.To be objective, I can only cite one or two good things about this car. As small as it is, it has a rough ride. It feels as a go-cart ride, but it takes the road curves really good. This car is a city car; it was not made to ride for longer than 2 hours. If you have back problems, they will worsen with this Mini problem. The other advantage is that for a convertible car, it is quiet. You can have a conversation and listen to classical music.I do not recommend this car if you like the comforts of being in the city. Please do not buy a problem. The customer service is horrible. When you are buying the car, they offer you free 36,000 miles maintenance. They ripped me off - I had for brakes after 15,000 miles, and it was not cheap, because BMW cars do not replace pads. They replace rotors, packing, pads and bearings - $500 brake job. The worst part of the nightmare was the overheating problem. The car has been poorly designed with a bad cooling system. It provides weak air conditioning. If it is freezing, the hot air reaches you after 15 to 20 minutes. In a hot day, the air conditioning is worthless, and on top of that, after 20,000 miles, the stupid car developed overheating problems. I took it to the dealer and they did not want to even answer the phone. I took the car 2 times complaining about overheating, and they could not fix the problem. Instead of doing the lemon law frustration, I just sold the car and gave the problem to another fool. I do not recommend Mini Cooper. It is the worst investment you can make.
Published: April 18, 2013
Ivann of San Salvador, AL
Source: consumeraffairs.com

On Saturday, May 11, 2013, I arrived at my local gasoline station to fill t
On Saturday, May 11, 2013, I arrived at my local gasoline station to fill the tank with fuel when I heard a loud bang that I found odd. I drove off to my home 2 minutes away and as I drove up my driveway and parked my car, I noticed there was a trail of what I thought was water. That same night, I drove out of my driveway and this is where the nightmare begins. I drove about 4 minutes from my house and could no longer drive my car. It just did not drive. I called AAA and I was towed to my home. Next morning, AAA picked my car up and we took it to my local auto mechanic shop and the mechanic was in shock the transmission plate/casing was split in half. After calling Mini, they asked that I bring the car in. After further online research, I found there are 64 out of 252 filed vehicle safety complaints regarding CVT transmission failures. Most of the transmission failures have occurred in the 2003 Mini Cooper model car from the 30,000-90,000 miles. The average cost to replace the transmission ranges from $7,000-$9,000. In further reading, it appears the steel belt in the transmission comes apart destroying everything internally. Although, there are no known incidents of loss of life. Unfortunately, this leaves the consumer with a debt and dilemma. My car has 31k miles, a Classic 2003 Mini in mint condition with the Blue Book value of about $5K and the cost to replace the transmission is $5,900 + labor = average about $8,000. It does not make sense.
Published: May 13, 2013
Cecilia of Bogota, NJ
Source: consumeraffairs.com

Wife had been looking for a new car - one that fit her personality - and ch
Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.
Published: September 12, 2017
Michael of Mccall, ID
Source: consumeraffairs.com

I bought the car used with 67K mi for use as an RV tow vehicle (manual tran
I bought the car used with 67K mi for use as an RV tow vehicle (manual transmissions will work O.K., even the BMW doesnt warranty it). I installed the tow bar but never used it much. I added a MiniFini Continental Kit, not liking the RunFlat tires. I replaced the Super Charger at 105K mi for $2500, using a German Car Mechanic who is excellent. He said the speed up pulley caused the blower to wear prematurely. The power steering/fan module was replaced at 127K mi for $1400. After reading the Horror Stories, Im worried at what might happen next as the clutch makes a cold bearing noise periodically. The car is fun and I get good mileage 33-36 mpg. I baby it. I hope the 2014 turns out better after the redesign.
Published: October 27, 2013
David of Rockwood, TN
Source: consumeraffairs.com

I bought the car for my daughter and I to share after the death of my wife.
I bought the car for my daughter and I to share after the death of my wife. The 09 Mini S in laser blue was the car of her dreams which turned into my nightmare! I purchased the car used with less than 40k miles and purchased an extended warranty for almost 2k. The car has since had a blown turbo and failed vacuum pump with almost 6k in repairs after the warranty ran out! I have done all the routine maintenance myself and brakes, rotors and tires. I replaced coils, plugs, CVV, and vacuum myself. I didnt have the tools to replace the turbo. Now looking at fan assembly replacement and have the timing chain death rattle. You wouldnt believe the run around you get! I am saving every penny from my second job to pay down the balance to trade it in for a Toyota! I only pray it runs for a few more months until I get rid of it. I tell everyone that asks or looks at the car at the grocery store... Never buy a BMW or Mini Cooper. They are engineered to fail! Run from this car! If it still starts... trade it in. Mini refuses to stand by their product and only until their sales drop to zero will they learn that they cannot abandon their customers. Tell everyone you know about your bad experience! I go out of my way just to tell people never to buy BMW products. I thought all these people were just bad owners that never checked their oil or coolant and that I would have better luck through superior diligence... Dont be fooled! If it looks like a **...and smells like a **... Then its a **!!!
Published: February 10, 2015
Steve of Venice, FL
Source: consumeraffairs.com

If I didnt like the car type, I never would have bought it. But it has been
If I didnt like the car type, I never would have bought it. But it has been a nightmare to work with BMW on fixing something that is clearly their fault. BMW refuses to provide a satisfactory solution with a recall on a known flaw in the thermostat gasket on 2006 Mini Coopers. Thousands of consumers in United States, and even more across the world, have spent thousands of dollars and countless hours to find/fix radiator fluid leak through both dealers and special mechanics only to find out that the original gasket starts to leak through ever so slowly. A drop here and there at about 20,000 miles (more or less) due to the cheap mesh material. Because it leaks ever so slightly, the fluid falls, blows, drops down onto various parts of the engine and throughout the engine compartment. Even though the company, dealers and specialized mechanics are well aware of this known issue, they take full advantage of the consumer by pretending to speculate that it is caused by a leak in a hose or the radiator itself or some other issue, all of which allow these individuals to charge outrageous amounts to fix or replace parts that down need it. Most places have a minimum labor cost just to look at it. Add the unnecessary parts with additional labor on top of the base cost and you drive away without fixing the issue, only to return again and again until they finally bring up the real issue and charge you yet again to fix something they knew and should have fixed all along. It is a known issue for crying out loud. If they just fixed that, the parts themselves are less than $50. Add a minimal labor cost and you are still under $200 total. But no, BMW has systematically ignored the issue in an effort to sell parts, charge labor, and collect vast amounts of unnecessary dollars because it make them more money. The truth is, after the 2006 models, BMW intentionally changed the design to a poly urethane gasket. No recall, no recourse, no satisfaction! BMW should recall these or reimburse the wasted costs created by those that represent their firm. Thieves!
Published: January 6, 2012
Toby of Tooele, UT
Source: consumeraffairs.com

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