I bought my car in October 2011. I have been so far 13 times at the dealership, one of them being over a month because the chassis broke! I havent complained until today because my steering wheel started ripping apart due to the humidity. I went to the dealer for it to be replaced and Hyundai Canada apparently only replaces the steering wheel with the older model being the silver trim. Moreover, the trim was already damaged. I have the dark silver. I mean really Hyundai ran out of the dark silver trim steering wheel. So I asked them to put back my old steering wheel even though it is ripped. In one week I am going to see them again for a drive axle problem and re-install my old steering wheel.

Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.

Issues with the 2015 Sonata and no help from Bluelink or Hyundai - I have a car with 5492 miles and the check engine light comes on. I go to service, they want to take my car for God knows how long. They dont have the part. So I refuse to leave it. I explain to them that driving with a bad VCM is going to cause more problems. They are indifferent. They refuse to reimburse me if I do it. They refuse to help me locate the part. I tell them that it is a safety issue for others around me as well as myself. Again indifference. Snotty attitudes and no solutions other than we will get back to you in three business days which is actually five days. The car is sputtering, dumping fuel and to them it is no big deal. First and last car I will ever buy from them. Oh and my friends 2015 Sonata also had to go to the shop at 2500 miles for a shut valve and when it was repaired was worse than before and the dealership damaged his rear bumper and spoiler and then he had to lose the car for another three days. I can go on and on about how horrible this vehicle is. Do not let the looks fool you, while it may be redesigned and the price tag has gone up it is still a lousy company. And what good is the warranty if they do not stand behind it?

This is in regards to the Sonata that we had purchased. I want to start off by stating how extremely upset I am of how the entire experience has been since day one! We were mistreated and screwed due to negligence and lack of communication between dealership and the Hyundai Finance department when processing our loan to be financed. I have never dealt with such miscommunication on a very important investment purchase. I have contacted Hyundai Dealership and Finance center for the whole month of December, January, February and now March via email, phone and mail.I have over and over explained and have provided proof of documents that included harassing statements and letters that we were not qualified and we were required to return the vehicle immediately for the entire month of December and January (totaling a number of 4 letters)! We made numerous attempts to get in contact with assigned Financial Representative who was taking care of our loan and was also instructed per letters received as the main contact person. I have copies of all logged phone calls, emails, letters and conversations that were placed regarding this issue and after all the numerous attempts to have someone help us with Hyundais error created by Hyundai. We never received any management nor representative help ever, except one original email from Kyle ** (assigned financial rep) requesting that we provide additional income statements early in December, for Brandon **.I emailed Kyle and requested further explanation of what was going on regarding our loan funding because we had received letters from him and the agency stating we were declined. And now, here he is requesting additional income? I never ever received a response back from him nor call back or help from management in Hyundai dealership as no one was communicating if we were approved or not. Putting us in a dark room and no communication from anyone, I had requested that HR from our current employers would reach out to Kyle to verify any income information he needed so that the loan would be funded. Shortly after that request, I was informed per Human Resources representative at my company that they provided Kyle with all requested documentation and verified our income upon request.They also stated that they asked for several confirmation requests that verified all documents they had provided met underwriting guidelines for the loan and they never received a confirmation or response as well. In between that time, we received additional letters stating that we were still not qualified and other letters requesting the return of the vehicle immediately. After I realized that we would not get anywhere, holidays were now ruined because of this process and caused tremendous hardship to our family as we were forced to go purchase an additional vehicle after receiving declined letters and no communication Hyundai. After the purchase of the additional vehicle I was forced to buy, the 2013 Hyundai Sonata purchased was currently located in the dealership shopping center body shop after a car accident took place in between the 30-day period the car was in our possession. But is now not in our possession.We lost money in purchasing another vehicle as we were led to believe that we did not qualify. The first statement was sent to us towards the last days of January, it was dated way after the agreed first payment of Jan 5. So I called Hyundai Finance and was told we were qualified after all! I requested to speak to a supervisor as it was explained that the loan was not funded until Jan. 5th (way past the date loan should have been funded). Management had stated that the loan had to be rebooked due to Hyundai submitting loan approval late and incorrect.I then reached out to Hyundai Dealership and was finally contacted by Kyle and told that he and the manager were unable to do anything (which was the complete opposite of what Hyundai finance stated)! I then had stated I wanted my January payment waived per Hyundais error and all the money I have now lost due to this error. I stated I was still willing to keep car and make payments but needed that to be corrected - it was so simple and I was tossed around by Kyle and told they could do anything. I then spoke to management from Hyundai Finance on Feb. 19 and was told by management after I had explained the situation that they were going to make arrangements to amend the loan current and I was told they were going to remove my phone numbers from their system to avoid future collection calls.All my phone numbers were removed except for my work phone which I had told collection rep that they need to look at notes for Feb. 19 and reference. They stated that management never inputted notes. I am fed up by now. All this lying and mistreatment for no reason has now led me to anxiety and stress health issues that have now been noticed by my primary doctor and I was prescribed medical drugs in order to be able to handle the stress this has caused my family and me. I have had to come out of pocket on fees and deductibles for the repairs of 2013 Sonata due to me now being approved for loan, therefore making me responsible. I am not happy and think that there has to be an immediate solution to the inconvenience! Our lawyers suggestion is to return as requested per written notices and void all sales transaction deal per original mailed correspondence.I have proof of all attempts I tried and several people on my end had tried to make this process flow smoothly ... but it seems to have now gotten out of hand due to the irresponsibility and miscommunication within Hyundai company. This has now affected our credit and I am forced to take this to litigation and recover from all costs of damages and stress encountered from this entire process. I am requesting that someone step up to the plate as an associate from Hyundai, if you are reading this, to show some kind of respect for the rights of the consumer. Unfortunately, we live in a world that is so cold-hearted and full of effortless people who like the easier route of not going the extra mile for the customer, when dealing with their day to day job. But who is to forget, that customer could be you a couple of days from now; another company - another service.How would you like to be treated? Will you be that different associate? I say all of this with the hope that someone at Hyundai hears me and my familys plea of financial hardship this all has caused us, including rent being behind- having to degrade myself by sharing my situation on comment online complaint forms and to emails of candidates that have just glanced on my case and tossed to the side. How fair is this? I am a customer that all Ive asked for is a simple January payment to be adjusted due to company error and now I am forced to file litigation suit. Can I please get fair treatment and advice on who can fix all this issue for good and avoid further unnecessary actions?

I recently and painfully purchased a new elantra limited. Painfully, because of all the runaround I encountered and despite having researched extensively, still having gotten screwed financially. Dont look for any fairness at Hyundai in Pittsburgh, cause they wear you out with the run around, even if youre trading in a Hyundai sonata that was supposed to keep its value. The sale price for the car may be $21000, but it ended up costing me over $25000 with a trade in. And should I be upset about having blowout flat tire at 533miles, especially when both Hyundai and the tire manufacturer Hankook both deny the defectiveness of their cheap tires? It appears that since Hyundai is dependent on the dealerships to sell their cars, they are Willing to give them some slack on dishonoring the warranties, including on their defective tires. Defective tires can lead to accidents and death! I suppose it will take a certain amount of death to occur before Hyundai takes some action like GM had to. I thought Hyundai was better than that, but apparently not!

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

We traded in my Hyundai Tucson for two new 2008 Sonatas in 2008. We are not happy at all with the quality of the cars. After going in 2010 for an oil change the dealer told me I needed 4 new tires. He insulted me by saying that I must drive like a maniac. We didnt trust that every time we went for an oil change or maintenance they seemed to find something else wrong.They asked us for a second chance to service our cars. So on 12/14/11 we went with hesitation for oil changes. For the past year we were taking our cars to Meineke for maintenance since they guarantee their work and are a lot cheaper. Never fail, this time they claimed I needed 2 new tires, and hubbys car needed new brakes at $1159.00. We told them to just do the oil changes.After we picked up our cars my husband’s car just broke down after 3 blocks. We called them and got it towed back to the dealer which I thought was covered, but turns out it was our expense also. They claim it was the fuel pump. We had no choice but to let them fix it or tow it somewhere else. They still got us for $750.00. We wonder if they shorted something because we werent going to let them do the brakes for $1159.00. As of today 12/26/11 we still owe 2 more years payments and are very worried what else is going to happen to these cheap quality vehicles. We have dealt with Chevrolet and Toyota and never had a problem with the quality or felt like we were being ripped off royally. Hyundai constantly sends us offers to trade in our cars and we were seriously thinking about it. Now we just wish we could give the cars back and go somewhere else. We cant believe this is happening before we even have them paid off. We wish we could use the lemon law to help us. We will tell anyone who asks not to buy a Hyundai. Buying a Hyundai is like going to the 99 cent store for cars. You get what you pay for.

I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

The controller on my rear seat air conditioner failed. The dealer (Gentile Hyundai) ordered the part on July 12, 2011. Today is September 6, 2011, and we still do not have the part, not withstanding that in our part of the country we have record heat. The service department person (Candice) has done a great job in keeping me informed when I called, but Hyundai corporate office apparently does not have to deal face-to-face with the customer. Obviously, they have a different set of customer relation values.I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that Im not a whiner. Wheres my part?

I bought Hyundai Sonata Hybrid 2016 brand new to today September 10 2019. I must spent more than $5000 to $7000 on maintenance. The car looks good looking at it but not reliable at at all. It’s sad they can get away with this kind business. The dealership seems like they don’t know anything about this car. I will come with problem and leave with same problem. This is my 6th car. I never had any experience like this.

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

I am the original owner of a 2012 Hyundai Elantra GLS 6 speed manual, and the car currently have slightly over 150,000 miles. About 10 months ago I made my first attempt to get my car evaluated for rust spots that I noticed in various places (under side of the hood, gas fill cap area and frame above the muffler). Mostly spots are under the paint. I filed a complaint and obtained a case number. Despite having case number almost every time I called I had to explain the issue over and over again. I got a very little cooperation from the local Hyundai dealer (Branhaven Hyundai formerly Quality Hyundai) and a very slow response from Hyundai Motors of America. {and did not have anyone to contact most of the time}. The official response from Hyundai Motors of America came by mail only 6 months later denying warranty coverage. Only now after I got the letter I was able to get the name and address so I can file small claims writ for the cost of the repair and false advertisement. The official Hyundai website positing warranty coverage of 7 years unlimited miles, but for some reason my car did not stand in that guidance even if its only 5 years old. If you owned the same model vehicle Hyundai Elantra 2011, 2012, 2013 & 2014 ask your local oil change place or mechanic to look underneath the frame and see if you have the same problem and if you do please report it to your local Hyundai dealer. Please see attached pictures and if anyone else experienced a similar problem please share it. Its impossible that Im the only one experiencing the problem. I am from Connecticut so we do have salt on the road but I own other cars and none of them got rust like that even after 10 years.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

Three weeks ago, I went to the Hyundai dealership in Huntington, NY 11743 (Long Island). I was interested in leasing a 2013 Hyundai Sonata GLS. My salesmen Bob ** had asked me which model I was looking at and I told him the 2013 Hyundai Sonata GLS. Mr. ** brought around a grey and what he said was the GLS. I test drove it and was pleased as to how smooth and quiet it drove, so I then decided to lease one and decided on black with grey interior. I arrived at the dealership and picked up my car. I drove it home and noticed that it was driving not at all as the demo. It was loud and there is a clicking sound coming from under the hood. That same day I called my salesman up, told him and brought it right to him. He claims that he didnt hear anything unusual and what I was experiencing was normal. I asked him why I didnt experience this with the demo and he didnt have an answer for me. Then they scheduled an appointment for me to bring it into service to look at it. It was there all day and they claim nothing was wrong. To make sure I wasnt losing my mind, I test drove another GLS in their lot and that was better than mine. The salesman said it drives the same as mine. I then went to their Hicksville dealership, test drove a GLS and that drove quiet and had no ticking sounds. I went back to Huntington and the sales manager Steve ** listened to the vehicle and claims that he didnt hear anything wrong. I drove the car and the sales manager was in the passenger seat. He refused to drive it and said nothing was wrong and he cant do anything for me even after I told him that I test drove other GLS and they were fine, unlike my car. The sales manager also refused to actually drive my car and see. He said, I am too busy. I am not test driving your car. I then went to the West Islip dealership and explained to them whats going on. A salesman there came out and listened to my car and he heard the ticking sound. He said that is not normal. Even in front of his manager he said he heard the ticking sound. I am so beyond frustrated. Getting a new car is supposed to be enjoyable and all I want to do is cry. Its now three weeks that I have the car. Something is definitely not right. Please help me.

I bought a 2007 Hyundai Elantra in 2012. In 2013 I started having problems with getting the car to start. I took it to the dealership and was told I needed to have the Immobilizer Module fixed. I paid $400 to have them replaced and I was told I would have to wait for the little security symbol to appear on the dash before turning the key so the car would start. Even months after having this fixed it would still not start even after waiting for the stupid symbol to appear. It would take several tries. Then a few months later one of my back passenger door handles broke and you couldnt open the door. Fine, whatever... no one ever sits in the backseat anyway. Then the A/C died and I wasnt paying to have that fixed. Then in July 2015 I am driving down the freeway and I felt a thud and thought I had run over something. I looked in the rear view mirror but there was nothing on the road. I got to my destination and when I restarted the car, the engine light was on. I really didnt want to take it to the dealership so I took it to a mechanic and he scanned it and a code for the Shift Solenoid came up. He suggested I take it to this transmission specialist place. I ended up paying $1000 to have the Shift Solenoids replaced. A week later, Im driving and feel that thud again. Back to the transmission place. They tell me that it could be something internal with the transmission. Nice to know after I just dropped $1000 on this piece of **. I finally take it to Hyundai and leave it with them for the day. The service guy calls me and gives me a list as long as my arm of things wrong with the car... one being that the transmission is failing and the Immobilizer Module that I had fixed in 2013 needs replaced. In total, it was going to cost $5000 to fix all that was wrong with the car. EFF THAT. I went and bought a new car and it wasnt a Hyundai.

Fifo - first in first out… (All customer without relative to service person) LIFO here in last in first out each time service. 2013 model car Hyundai sonata tire guarantee 10000 mile but not give me. Battery warranty factory…. Help nothing. Engine isnt start 30000 mile, new battery in breakdown, car all changes in service (no factory warranty help nothing). Some time changes tire rotation but no changes tire & changes & never more.

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

I recently called/Hyundai roadside assistance, noticing that it included towing. My vehicle has a flat tire, and at this point I don’t have a ton of extra money. I live 200 feet away from a Firestone tire, a relative helped by purchasing the tire I needed and Firestone said they would install it. All I have to do is get the vehicle or the wheel over there. Well Hyundai Veloster don’t come with a spare tire or jack. So I can’t jack the car up and take the wheel off, this didn’t seem like a problem knowing I had roadside assistance. Well roadside assistance will not hold me across the street where I already have a fully paid tire waiting, they would however bring me to a Hyundai dealer but they are non-local to me. I was told by the tow company that exceptions can be made so I spent time on the phone with Hyundai’s customer service just so that they could tell me no. I can assure you after customer service like this I will never return to Hyundai again. This is a lack of compassion for their consumers, I understand you want me to be brought to a Hyundai dealer so the dealer can make the money on the tire and installation, but in my particular situation you should’ve okayed a tow across the street; don’t buy a Hyundai thinking you have someone there for you when you need it. You don’t.

I have had repeated headlight failures without any accidents. I have replaced them and had them fixed by my local Hyundai factory. The manager suggested I contact consumer affairs and Hyundai about this issue. I cannot keep paying when there is nothing I caused. This is an obvious manufacturing issue.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

Back in late November of 2012, I found out that Hyundai misrepresented their gas mileage on the Hyundai Elantra. There was an email address to write to. I did, and was told that I would receive money each month for as long as I owned my car, in the amount of $37.56 per month. It has been over four months now and I have not heard from them, nor received any money from them. This is my 5th Hyundai (3 Elantras, 1 Azera, and 1 Santa Fe), but if I dont get any results from them on this matter, this will be my last Hyundai.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

I have had several trips to Hyundai for the airbag light staying lit all the time. They said that there was a problem with the sensors under the drivers seat and fixed it. The problem continued, and after the third time, Hyundai said they could not cover it under warranty. Then a recall letter was sent to me, and I had it fixed at no charge. Last week, I was in an accident and totaled the car. I hit someone going at least 40mph, if not more, and the airbags still did not deploy. Nobody was hurt. One of the selling points the dealership used was the safety ratings and the airbags. What a joke.

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

The headliner was damaged during a replacement of the sunglass holder recall. It has never been correct since. At approx. 54k, the engine failed and Hyundai replaced with an inferior short block vs. a long block engine, the rear seal was defective and had to be replaced, the engine protector plate fell off less than two weeks later. I have never felt safe in this car and sure enough 3 days ago, after going over NO huge bumps or hitting any pot holes, I came outside and the first 1.5 inches of the wheel bearing assembly was laying on the ground by the wheel. The tow truck driver said they overtorqued something when they replaced the engine. Not only will I never purchase another Hyundai, but I will recommend no one does either. After owning a Honda Civic for 14 years and 375k, this vehicle is a driving time bomb waiting to kill you!!

I lost my car via accident since June 3rd 2015. My insurance company has been conversing with Hyundai since June 9, 2015 to obtain a letter of guarantee. Up to today we had a three-way conference call with Hyundai, my insurance and myself to get on the same page. Translation between the insurance and the customer service has been the most horrible experience ever. It should not take a month and more to fix this issue of a letter. Every time you call either the information was never sent or attached to be sent to the total loss department. For this to be a top selling company now, there need to be a better way to have individuals speak directly with the total loss department to correct discrepancies and miscommunications. I am really annoyed as I need this settled.

I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!

Bought a 2012 Hyundai back in 2020 for my older daughter with 100,000 miles on it, she drove the car for 10,000 miles and the Piston Slap started to occur, drove it right to Hyundai - get the call the motor is bad, next call Hyundai will not cover it because you are the second owner, only covered for 80,000 miles but hey if you were the first owner there would not be a issue. First off who buys a car anymore with less than 100,000 miles and a ton of money. Even with the Class Action Lawsuit they are picking and choosing which engines they will replace. We are a Hyundai family. Have owned of 6 of them and sad but true this is our last, and I will never ever recommend one to anyone.Stay away, dont make the same mistake as us, bought car for 5,000 and Dealership wants $9300 to replace the engine... This will never happen. Hyundai needs to go bankrupt and call it quits because they are not here trying to make it better for these 10s of thousands people that are out a car, plus money, time spent on making calls to corporate, filing complaints all over the place just to be told over and over and over you were denied. Just at the Dealership we are at over 5 other cars sitting there because they have denied.

Having purchased a Hyundai Elantra from a private party in April 2011, I noticed that an extra portion outside of the back seat, which pops off and down like the rest of the back seat, was bent forward. At first, I thought this was just my problem (buyer beware).But then I realized how cheaply made the material was. I could see where any person with much strength could have easily bent it if the latch was stuck. The previous Hyundai Tucson 2007 I had bought from the dealer was not at all this cheaply made. I also had the extended warranty from the previous owner, so I took it to Roseville Hyundai to be looked at. They stated that since the consumer most likely bent it, it was not under warranty. Then, Robert ** (the service consultant at Roseville Hyundai) agreed that it was cheaply made and stated that the quality in Hyundai vehicles has greatly diminished since 2007 and the recession. I then called Hyundai Consumer Affairs and spoke to Allison. She said the same.

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

Our 2011 Hyundai Veracruz is at the dealers now. Recalled item was handled previously and failed. However, they say they only fix once - so want us to pay $900+ to have same issue handled. Valve cover gasket allows oil to leak onto alternator, which then fails. Our car is STUCK in Hendersonville because we cant pay for the repair. On our 2011 Hyundai Veracruz: If there was a recall and it had been fixed correctly, the issue should be solved. It is not and the alternator has failed again. There seems to be a manufacturers defect and that is what should be fixed.

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

End of last year Nov 2011, I decided to buy a new car for my wife. Considering the economy was not so good, we decided to find a car which has low fuel consumption in the category of 1.6 and below. After making various market survey with the explanation from salesman from various model, we decided to go for Hyundai i10 1.25. The consumption is around 18 to 22 km per litter according to the salesman and it is stated in the technical brochures 5.3/100km combine fuel consumption. Due to that, we bought the car. It was delivered to us on 21st of November 2011.On the first day of delivery when I drove the car home on the highway, the car suddenly stopped. Luckily, there was no car behind me. I started the car again and drove it and it has no power. Due to it is near by my house about 4 km, I decided to drive slowly back home and call for Hyundai technical people to take back the car. About half a day, the Hyundai tow car came and picked the car for repair. After about two days, the car was delivered back to me. I drove the car and it looked okay. The next day, I gave it to my wife to use it. About two weeks, my wife drove the car. She relished that the fuel consumption was very high. I took the car and make an official complaint to Hyundai. They check my vehicles and told me that it is not a problem. They also tell me that to send for the first service at 1,000 km.On 7th December 2011, I sent my car to Hyundai for the first service. I also complain about fuel consumption. After the service, I start recording the fuel consumption. From my reading and record, the fuel consumption at average is about 11.5km per litter. On 8 Jan 2012, I make another official complaint and Hyundai do a testing again and they said there is no problem. The technical guy said the fuel consumption is about 14km per litter. It is contradictory with the salesman and technical brochures as mentioned earlier. In this case, we feel that we being cheated by the Hyundai when the technical guy said it is about 14km per litter. The worst is the real consumption according to speedometer and my record, it is on average of 11.5km per litter.I made another official complaint on 30th of January 2012 during my second service. They made another try and said that it is okay about 14km per liter. I told them that I cannot get that mileage. They cannot explain to me further. I made another official complaint on 4th March 2012 and left the car for two weeks until 22nd March 2012 for them to check and give me the result. Unfortunately, when I received the car on 22nd March 2012, they did not make an attempt to check it until the last day they delivered to me, still cannot tell me the problem. I feel that Hyundai has cheated me.On 26th of March, I made another official complaint about it but until today, they did not contact me. For information, I have given the record and data of refueling and mileage reading to them. I do not know if they are interested to rectify the problem or they could not care less about it.

2010 Hyundai Genesis sedan has a problem with the automatic drivers seat. The seat fails to return to preset position when the car is started. Similarly, it cannot be manually adjusted when this condition occurs. This is a sporadic and unpredictable problem which the dealer has not been able to identify after four visits and approximately 10 days at the dealership. Customer service has assigned a case number to this issue but never returns calls or suggests a solution or suggestion to the problem. My only recourse at this point is to engage an attorney and file some sort of civil action. I am very frustrated.

If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundais bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.

Genesis is a separate something in the Hyundai universe. When it comes to finance or services, its Hyundai. The car itself is a gem. Nothing to say about performance, comfort, and all. For the service portion of it, its a complete disaster. Worse is when ethical issues reveal themselves. Believe it or not, parts from my engine were stolen during a 5,000 miles revision in a dealers service shop, false diagnosis of broken parts with a $3,000+ estimate on something verified absolutely functional, like new, not broken at all. Verified by a Genesis engineer after a long fight with management so upsetting this was. And finally the finance department reporting a late payment to the credit bureau when it was clear the payment cleared and all was fine. This is by the way the unresolved issue. They would not budge and remove their rating so obsessed they are to find you, the customer, wrong. Over three managers at the credit customer service department saw the evidence, accepted to make the change, and this was never done. The above shows a scary behavior. Two different dealers (stolen part was my first Genesis and the rest by another dealer where I leased the second G80). Am a customer service professional and very affected by this type of story when I read or hear it from someone. When going through it by myself it is of course more painful. I demanded they take the car back and close the leasing contract at no cost for me. They refused saying it is not a Lemon law violation. Instead as they recognized with their engineer that nothing justified any repair and that it was a scam and offered 3 months break on the leasing payments. Not one word of apology. I responded that it was not about the Lemon law or any default in the car but the simple fact that I cannot trust them moving forward and want to walk away from the relationship. They could not understand that.

HYUNDAI CANADA WILL NOT STAND BEHIND THEIR VEHICLES. Back in November of 2012 I wrote Steve Kelleher a letter stating my sheer dissatisfaction with the water problems I was experiencing with my 2010 Genesis Coupe. These problems became apparent in October 2009, less than 6 months from when I purchased it brand new in May of 2009. I have a multitude of work orders showing evidence of this water leak as well as my diligence in trying to address these issues. To date the sunroof is still leaking and soaking the back interior of my car. HYUNDAI CANADA is refusing to address this leak as the car is now out of warranty.In my letter to Mr. Kelleher I stated the following as well as sending him proof of the work orders: Water running down the back speakers after rain. Leaks soaking the trunk as well as interior back panel and seat. The radio cuts in and out after heavy rain when the car is cold. The air conditioner and fan randomly turn on when both dials are off. Thick frost accumulates on the insides of the windows when cold. Windows fog up in the rain. The car smells musty. Back tail lights leaking.Since then radio cut out when loading CD player, eating my CD and rendering CD player inoperable. Because of a faulty sunroof mechanism the water leaks have caused staining of the interior liner. The interior liner was totally replaced because of extensive water damage. The seals around the back window were replaced springs popping out of the back seat and the leather seat ripping at seams where water was pooling so the backseat was replaced. The passenger window was lifted and reset because it was an entry point for water. The ABS light remained on and was repaired. The passenger window would not close and sporadically after a rain gets stuck. Tail lights leaking both resealed. LeakPro resealed the car (sunroof, mechanisms, drip tray...etc.). Over 1 of water was recently wet-vacuumed out of the trunk.This car has done nothing but leak and after almost 8 years the water leak has not been resolved. Over the years the dealership has tried to address the problems that the water leak has caused but for whatever reason have not addressed the water leak itself. My car is still getting soaked after it rains. The dealership cannot afford to investigate this leak further and submitted a request to Hyundai Canada which was declined. It is time for Hyundai Canada to step up and back their product and their warranty. Because this has been an ongoing problem that has not been resolved since I purchased the car in 2009, the time sensitivity of the warranty should not be a factor.I am a single mom who has recently been reduced to a 4 day work week. I saved for and purchased this car because of Hyundais extended warranty and their reputation of standing behind their product. This car was not cheap and I expected it to last me a very long time. With water damage this car will rust and cause more electrical problems.

I have left side pulling problem in my new Hyundai Tucson car and I have lots of complaints in Hyundai customer care but he didnt short out my problem and do not have any proper response. Third class company in customer satisfaction in India. Contact me at **. Mo:**.

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

Recall on Santa Fe gasket leaking oil into alternator - Received recall notice after I had already paid over $700 to repair same. Contacted Hyundai headquarters (10550 Talbert Ave., Fountain Valley, Cal. 92708) more than once. But never so much as get a reply. Sent them copies of recall and bill.

We have had three Hyundai cars, the last being an I30. The first problem was paintwork on the tailgate; rust was bubbling through the paintwork. We informed the dealer. They said that it could be stone chips without even looking at the car. They requested we take the car for photographs for warranty claim so we did. We waited for information on what was happening with the claim. When we inquired about it after three weeks, they said they had no idea what we were on about. Eventually, they found the photos and resolved the issue. We werent happy with the dealer so we changed the dealer.The car broke down after having a service due to fuel waxing in the filter. The filter is meant to be covered under a 5-yr, 40,000 miles warranty. The car had only done under 19,000. After sitting in a car for three hours and losing a days work, the dealer charged GBP77.71 for changing a spin on filter. I spoke to Hyundai UK Customer Services. They werent interested in what I was trying to say, that some fuel filters have the facility to drain water from the filter or service schedules are too long as I have had services of filters at 12,000 miles and 24,000 miles. The Customer Service department was not prepared to listen and eventually tried to pacify me with reimbursement for the cost. Then I had issues with this department. I wrote a letter to the CEO of Hyundai UK. What a waste of a stamp. I received a reply from the Customer Service department. Buyer, beware. If you buy new and you need backup, be prepared for crap customer service.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

Recently, my brakes began failing on my 50k mile Genesis coupe. The mechanic diagnosed the problem as a HECU failure similar to the basis of a recall on Genesis sedans. There are other similar failures noted on the NTSB website and various websites. I called Hyundai as the problem is a design defect. Their only response was to tell me that they wont do anything because my warranty is up. In the past, a fire hazard in Sonatas that was the subject of a recall was fixed by setting the cars to stop working if there is danger of fire. Hyundai is not a dependable car, or company and puts its drivers at risk.

On two occasions during the past three months the battery in my 2011 Sonata Hybrid with 31000 miles has had to be jumpstarted by AAA. After the last incident last week I took the car to the dealer where the car was purchased and the battery was shown to be in perfect condition. I was told that if the dead battery problem occurs again, I should not jump-start the car, but have the car towed in to the dealer for diagnosis. Obviously an electrical problem exists, and towing the car to a Hyundai dealer will obviously be a problem, particularly if I am out of town on a weekend. I dont believe that I should have to bear the cost of travel to my home or hotel costs because of a problem due to a Hyundai fault. Because of this problem, I cannot risk travelling out of town. Please give me some advice to deal with my dilemma. Apart from the MPG issue which I have accepted, THIS is a SAFETY matter that requires a response.

I am another person tricked by this dealership with the $50 test drive promotion. The salesman on site confirmed that the dealership does participate in the promotion AND he welcomed me to take part. He said that he, himself, received the $50. The salesman proceeded to say that he needed to take a copy of my drivers license. He also took my name and email address. He showed me a car on the lot but did not take me for a test drive. He said he had what he needed from me and his manager would process the promotion by the next day. I was supposed to receive it in an email.After nothing happened I asked the manager and it was obvious they never had any intention of following though on promises. First the manager told me that I was not eligible because the promotion was only good for one person in each household. Of course that made no sense because no one in my household ever took part. Then he decided on another bogus excuse and said that the terms and conditions of the promotion allowed him to not participate. This is AFTER they TOOK my information under false pretenses. They took a copy of my ID. They took my email address. And since then, they have had the nerve to use my email address to send me junk email!! What they DID NOT DO is what they promised. As another person commented, it is obvious their word does not mean much. Be careful of this place. Its hard to tell what these guys are up to?? Better to stay away!

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

I purchased a 2013 Hyundai Sonata March 2015. I had no problems with the car up to a week ago. First my check engine light came on and then a knocking-ticking noise from my engine. I took my car to OReilly and they checked it and informed me it was the camshaft. After then I was driving down the road the noise got louder and then the car stalled. It shut off in the middle of the road. All the lights came on and it STOPPED!My car was towed to a local Hyundai dealership. Spoke to someone this morning and they havent even looked at the car yet. I work 35-40 miles from where I stay and I dont have no other kind of transportation. After further review I found that Hyundai has had a ridiculous amounts of recalls on all of their vehicles even the new ones. I also found out that they recalled over 470,000 Hyundai Sonatas 2011-2012. After reading the reviews of this recall my car is doing the same thing as the 2011-2012 models. I have contacted Hyundai twice and all they are telling me is that my car is not part of that recall. My car is doing the same exact thing. They do not care and it is just ridiculous that there is so many problems. They wont get me a rental or a loaner. I plan to go to everyone news station I can find and report this issue. These cars arent safe or reliable and someone has to speak up and take action!!!

I bought a Hyundai I20 from Hyundai Culemborg - Cape Town. I took delivery on 30 July 2011.There was a noise coming from the steering and I informed the dealer.The noise got worse as I drove the vehicle.I was told to take my car to another dealer and they told me to take it back to Culemborg to sort out. I was then told to book my car into Milnerton, Cape town, which was inconvenient for me.Something was only done when I took my car into the dealer on Saturday, 10 September and asked for the manager.Eventually, my car was collected on 14 September. I was told it would take a day to sort out.I was then called on 10 September to say the part will only be arriving on 26 September and I would get my car by the 26 or 27 of September.I was offered a replacement car to use in the meantime, but an automatic was delivered. I do not drive automatic so I asked for a replacement which was brought to me.The two left hand doors dont line up either.Surely, a new car should not have these problems.These cars should be checked before arriving at the dealers, and clearly, this vehicle has not been checked correctly.I am paying a lot of money for a new car, which does not seem new. A new car should not need to have a part replaced! I am very dissatisfied with the entire experience of buying a new car at Hyundai. I requested a new car and was told I would not get one.I will be taking this matter further.

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

Terrible cars... worse service. I am the owner of a 2008 Hyundai Accent. It was my first new car purchase almost a decade ago. Thats great, except for when I actually took possession of the keys. Within three days the gas cap had to be replaced due to depressurizing. Then about 18 months later there was an issue where the key would go into the ignition, but would not turn. The wheel lock was not the issue. Roadside came out, and said one of the tumblers were jammed. They tapped the key with a rubber mallet, and the key went in without issue. Fast forward three years later, the original 5-year warranty had expired. This time the key would not even go halfway into the ignition. I had to pay $65 for a tow, $700 out of pocket for a new ignition, plus $200 for a rental car. The excuse I got from Hyundai of Bedford Heights, Ohio was that the weight of my keys were too heavy. There were a total of six keys on my ring. It took about a month, but they refunded me the tow and the ignition, and basically told me I was out of luck on the rental.Now there was the recall for the undercarriage rust protection in the snow-belt states late last year. Two weeks before I received the notice, the entire exhaust pipe from the front axle to the muffler fell off the car in the middle of the street. Driving it to a Midas down the street, it was found the pipe, and all the welds that attach to the undercarriage were RUSTED out... imagine that! That was $1,000 out of my own pocket. Thankfully, Hyundai offered a reimbursement program. I get a call several weeks after I filed the claim wanting to know exactly why I was filing the claim. I had yet to hear anything, so I wanted to see if they offered a status update. Sure enough... denied. So magically Hyundai offers to spray the undercarriage to prevent rust under recall, then tells you to stick it when parts have already fallen off due to the reason why the recall was initiated in the first place. I will never purchase another Hyundai again, and Ive gladly talked several friends out of purchasing their product in the last few years. I even laugh at people driving Hyundai vehicles with new tags on them, because I know the world of pain they are due for.

I purchased a 2013 Sonata in October of 2013 and could not have been happier with the car the first 18 months of ownership. However, in June of 2015, my cars hybrid alert came on when I put the car in park and the car locked up and would not turn back on again. I had to have it towed to Sacramento Hyundai where they kept it for the day, then gave it back saying nothing was wrong with it. Two days later it did this again and again, would not turn on. I had it towed to Roseville Hyundai because this was where the hybrid specialist worked. In the end, I ended up bringing my car to Roseville Hyundai (about 40 minutes from my house) a total of 4 times. Each time they fixed something on the car but the car was never actually fixed and would break down again 1-2 days after I got it back.During this whole time wasting process I was always put in awful stock rental cars after having to wait at numerous car rental shops after I was told by the dealership that there would be a rental waiting for me (there never was). I have had my car sitting at the dealership, untouched for over a week with no contact by the dealer while they decided (or corporate decided) what they wanted to do next. I was told time and time again that this was a one in a million occurrence, that these things NEVER happen with new Sonatas. After doing my own research on other new Hyundai owners experiences, I beg to differ. It seems like these things happen quite often with the newer Hyundai vehicles. Hyundai Motors eventually decided to stop allowing the dealership to spend any more money trying to fix my car (the dealership was not allowed to swap in a new transmission or engine). So they ended up just turning off the alerts - they didnt tell me they did this but it is quite obvious this is what happened since the car is running the exact same, power and acceleration issues, just no more hybrid alerts. Kinda suspicious. So once I got the car back this final time I began dealing with corporate which has been the worst experience I could have ever imagined. I talked to a live person probably a total of about 4-5 minutes throughout the whole lemon law process that began at the end of August.Leaving a message with Hyundai would result in a call back in 5-7 days. It took the representative over a week just to ASK the dealership for my repair records. And then a couple more weeks before she sent everything in to corporate while I was calling her constantly trying to get updates on the whole process, only to be ignored.. They have a certain number of days that they legally need to respond to lemon law cases and they definitely push this to the very last day. I figured driving a dangerous car that was now having issues getting onto freeways and accelerating from traffic lights would get them to respond to my concerns quicker, but they could have cared less. Once I finally received a letter. I was offered a buyback, not a replacement since this is not required by law.Hyundai only does exactly what is required of them by law (quite often they dont even go this far I have heard) so that they are able to pay as little as possible for the broken car that they sold you. This awful experience that I have been going through should require some sort of human response from the company instead of just 1 actual semi-informative voicemail from the representative (just saying that they would not be giving me a replacement vehicle) and ONE letter from corporate.This letter with the buyback deal had no actual numbers. It just stated that I would be charged some mileage fee for each mile I drove the car (that I had to research myself to figure out since no one from Hyundai actually talked to me). That they would not be reimbursing me for any money that I put into the car... So too bad you loved this car and did everything you could to keep it running properly and looking beautiful... And that I would be charged for any damage to the car. Then they asked me to sign and send it back to complete the process. How do I know what they consider damage and how much theyll charge for it? On top of that, all the extra money I put into the car would be ignored - tinted windows, 4 brand new tires I purchased just a week before all this went down, the $400 maintenance at 35K that Hyundai forces you to do so this warranty can be upheld, etc. On a more personal note Hyundai could care less about the time, energy, and work time lost in this whole process to drive the broken car back and forth to Roseville (when it was driveable) and all the time spent at rental car businesses... The mileage penalty being forced on me causes the $350/month payment to basically go towards borrowing this car for 2 years when I had wrongly assumed that I was in the process of purchasing the car and that my money was going somewhere, and now I am left with nothing. The buyback that Hyundai offered would not even cover my down payment I had made on the car, let alone the monthly payments for the past 2 years. In the end, I would love for this company to just fix my car or give me a car that actually works. My family and I have owned Hyundais for years and have loved the cars and always said nothing but good things about them.But this is our first new Hyundai and we have never had to deal with the actual company until I unfortunately purchased a lemon. The Hyundai corporation is horrid to deal with and does not care about the satisfaction of its loyal customers. I should have researched the reputation of this company before purchasing the car but naively I had faith in Americas Best Warranty to take care of me if anything should go wrong. Reading other peoples reviews on this company and how they have dealt with consumers and their warranty it seems as if this happens quite frequently. Hyundai will do everything in their power to get out of honoring their warranty and if state laws force them to do something, they will be sure to do as little as possible no matter what their loyal customer has gone through. This will definitely be the last Hyundai I ever waste my money on.

I purchased a new Hyundai back in April 2011. The corporation has had my name incorrect since the purchase. However, my car title came correct. After the MPG rebate came out, I needed to repair the incorrect name to receive the rebate. After four months, I continued to get the runaround about my incorrectly spelled name. I am no closer to getting it corrected today than four months ago when I first started working on this. They have received my original bill of sale and title with 5 miles on it. I have no issues with the vehicle and the dealership that I purchased the vehicle. However, the corporation has been less than responsive and unable to fix a relative easy problem.

I have recently just got a used 2013 Hyundai Elantra with 32,000 miles for my birthday. This review isnt necessarily a bad one. Every once in a while when I turn on my car for the first time of the day, it makes this short, medium pitched whistling sound, and it only last for about one second or less, the noise doesnt really bother me, it just concerns me that something may be wrong with my car. I have saw some complaints about the same thing, and they said that they took it to the dealer and they said it was normal. I have yet to take my car to the dealer, as I have no time at the moment, but I do plan to take it as soon as I do have some time. By the way, Ive only had the car for about 1 month and a half. Also on a side note: the dealership we went to in Concord, NC is RUDE. Do NOT go there for a car.

I wouldnt be writing this if I could have resolved my issue with the dealership or the district manager, but I have been given excuses that came with delaysand ultimately a denial to repair my engine after a complete failure with about 70,000 miles on the vehicle because they saw sludge in my engine. In the spring of 2010, I purchased a 2011 Hyundai Sonata Limited. I am the original owner. I had been so pleased with my car that I actually convinced a friend and my sister to also buy a new Hyundai. After my engine failure on April 5, 2011, I had my Sonata towed to Glendora Hyundai in California. Today, I was informed that my repair has been denied because they found sludge in the engine. I did provide all my maintenance records but it seems that is not good enough to use my 100,000 mile warranty. It took the dealership 18 days to tell me that my repair has been denied. Of course during this time, I have been renting a car since I was also told that no loaner would be provided while they tried to resolve what to do. According to them, the decision was not to repair the car was also agreed to by the Hyundai district manager. So much for the 100,000 mile warranty that they keep touting. Dont believe it. It seems they might have covered it had all the maintenance been done at the dealership. My advice is dont buy a Hyundai. They wont honor the warranty if you have a problem.

DO NOT BUY A PALISADE!!! We’ve had our Palisade for four months. We love the features and ride but had it back to the dealership five times because of excessive winds noise at highway speeds (> 50 mph) noticeable in the front seats. The dealership pressure tested the cabin, replaced door seals, and checked door alignment. Finally, they removed the side view mirrors and determined the whistling sound is wind turbulence from the mirrors after a test drive. The dealership has been great but Hyundai refuses to acknowledge the issue. We opened a case with Hyundai but their case manager said there is no design flaws so there is nothing they can do. I just want a brand new $50K vehicle to act like a $50K vehicle. DO NOT BUY A PALISADE!!!

Love this Hyundai SUV! We have over 200,000 miles on it and it just keeps going and going! Weve gone on many road trips and it handles like a dream. Weve traveled from CA to Florida a couple of times and never any problems. The car holds all our luggage on road trips, keeps us protected and fun to drive. I love the heater/air conditioner, smooth ride, the rear seat folds down to hold our luggage on long trips and for any big items we may buy and very comfortable to sleep in if we need to. But I wish they would make it a little better on mileage.

Hyundai has very good service. They stand behind their product. The service department is very good also. The car is performing very well for me too. I like that the air conditioning unit works very well along with the automatic windows and door locks. I would have liked to get the internal GPS system but it cost too much more money. They have cut out some of the benefits like oil changes.

I have a 2016 Hyundai Veloster Turbo and it kept stalling while in drive. My seats started cracking after only 6 months. My resonator and exhaust has to be replaced with less than 6000 miles on it. Hyundai definitely needs to recall this vehicle because my car has been back and forth in the shop due to the mechanics solely depending on computer codes to find whats wrong. Do it the old way. Actually look at the components and parts of the car. It should not take almost 3 weeks to figure out the grounding wires were bad.

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

Had a headlight out on 2011 Sonata. A new lamp from an aftermarket dealer did not work. Yet both the old lamp and the new one were tested and shown to be good. (I had a mechanic with me and he verified both lamps were good and could not provide an explanation why good lamps would not work). Took vehicle in to Burdick Hyundai, Onondaga County, NY. Manager gave me a lamp (Phillips) he said was bad, that that brand did not work out well in Hyundais, apparently being the one I had changed. I paid for the service and took the bad lamp back to the parts dealer. The parts dealer informed me they did not sell the lamp I was given - the lamps I had purchased were Sylvania. Called the parts manager who said the mechanic must have just given him the wrong bulb. Asked for the old lamp so I could get a refund from a parts dealer. Was told I had not asked for the old parts. Called me back once, did not call back as he stated he would the second time. In the meantime, I put the original old lamp back in the headlight and it worked. Something is wrong with this picture. The lamps would not work when I took it in, it works now, but the lamp I brought in cannot be located to check it. I am concerned they did warranty covered work and charged me for a bulb repair. I expected an explanation and when the parts manager did not call me back, I wrote to Hyundai. The amount is minor, but I do not like how the dealership and now Hyundai handled it. Hyundai Corporates response was not what I had expected. Hyundais Reply Sent at 7:28 PM. Relevant portion of the form letter below:...Please keep in mind while the dealerships are authorized to sell, and maintain our product, we are unable to influence how the dealerships conduct business, reach diagnosis or decide to retain old parts. The best way for you to resolve your concern about the diagnosis and headlamp in question is to bring it to the General Managers attention...In other words I read that as Hyundai is not responsible for the performance of their dealerships so complaining to Hyundai gets you a form letter and no action. Hyundai appears to back the dealership, not the customer. I assumed Hyundai would care as their name is on the vehicle. I was wrong. I suppose my issue is minor, but it appears to represent a corporate attitude that will not help you if you were to have a major complaint about a Hyundai dealership. Caveat emptor!

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

I lease cars every three years, so Ive had many cars throughout my lifetime. Ive never written a bad review about a car or car company until now. I just turned my 2014 Sonata in early (40,000 miles) and decided to pay off the lease/lose a lot of money because I was scared for my safety. My heating and cooling unit had to be replaced, the shifter had to be replaced because it was making my car stall, the wheel wells tore off because they were made out of cardboard, the clasps on the armrest broke because they were made of cheap plastic, and the back seat material pulled apart because they only sewed part of the seats. Then there was the recent recall for the engine and seat belts at the same time. The seat belts were installed incorrectly and the engine had an issue where it could stall spontaneously while driving. The quality control for this company is ridiculous. Then the last time I took my car in to be repaired I started getting messages and flyers, within a week, from Hyundai about the car I own (I didnt own the car) and how I should extend my warranty. This has led to random warranty companies calling about extending the warranty to now receiving multiple calls a day from credit card scammers. This never happened before I had my car repaired as Im very careful about who gets my number. Clearly my number was given out by Hyundai and now its in the wrong hands. I am beyond disgusted with this company.

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30s highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

My 2007 Elantra SE was just totaled this month. This car is one of the best cars we ever had. It still runs like a top but the rear end damage totaled it. This car never needed anything besides regular maintenance. It now has 230,000 + miles on it. It was very comfortable, peppy car and it will be missed! This was a great car and I will buy another one.

In my family we previously purchased 6 Hyundai vehicles (2006-through 2012). We didnt have a lot of trouble with the first six and we usually traded before the mileage was high. But the last two vehicles have been a nightmare; tires wearing quickly and unevenly even after proper maintenance, 2013 sounds like a truck even though its an Accent etc. During this time we were notified of the great mileage reimbursement program that requires you to jump through hoops to certify, re-certify.... The last straw if you can believe it - one of my cars was repossessed by Hyundai Finance. They claimed they havent received our payments. When both of our banks show that they have received the money for months. Now we have to have our banks go after Hyundai Finance, sign affidavits and try to clear our credit. At this point, they can keep the car, just give me my money (Hyundai Capital Finance).

I purchased my 2015 Sonata in January of 2016. After 3 days of ownership I noticed the panoramic roof was rattling, I returned to the dealership and the sales person said the car was just having some growing pains (this is the 3rd car I have owned with a pano roof - 05 Scion Tc and 14 Sonata Limited). I took him for his word and took a short road trip and the rattle only got worse. At 1822 miles I returned to the dealership and complained about the roof, and I was rewarded with the services manager telling me the 15s have been having issues with their pano roofs. They lubed everything up and told me they would call me when they had a fix. At 3998 (3/17/16) miles I returned to the dealership with the issue growing worse, once again Hyundai lubed the seals and said it was fixed. At this point I had enough and contacted Hyundais customer hotline and filed a complaint, and Hyundai didnt bother to respond. Shortly after my roof sustained some damage from debris and the dealership refused to work on it. They even joked around about maybe once the insurance company fixed my roof the rattle would go away. Once again I contacted customer care and filed a complaint warning of a lemon law violation. My case was passed on and I called back every single day for almost a month until I had someone return my call. Hyundai agreed to replace my entire roof under warranty, this was done in 8/8/16 at 10161 miles. Hyundai agreed to place their best warranty on the car at no cost to me and assured me the roof was fixed. A few weeks later the rattle slowly started to come back, it slowly got worse and the dealership in several undocumented occasions lubed up the seals. Once again I called customer care and spoke with their regional person who was helping me and raised my concerns. He agreed to send a engineer out to check my roof and if he determined the rattle was there Hyundai was going to buy back my car. On 3/6/17 I dropped my car off with an ever present rattle and picked it back up on 3/7/17 only to be informed that the rattle was not found by their engineer. On 3/8 Hyundai denied my claim for a buy back stating the roof was working as it is designed to do. Now I have to file a BBB complaint to get this issue resolved.

This is reference to Hyundai Head Office Consumer Complaints. On a recent service visit to my local Hyundai Dealer I was told that my car had quite an alignment problem that would cost $130.00 to fix. The tech could find no sign of me rubbing a curb or any other reason why my car would be out of alignment with only 23000km. When I called head office to complain and to get an explanation on why my car would be out of alignment after only 23000km they could give me no reason and had no interest in solving this issue. They did not offer to call the dealership and ask the techs any questions and did nothing more than log the complaint. The person I talked to had no knowledge of any kind and is there only to log the complaint in their computer system. Hyundai Consumer complaint is a joke and a worthless phone number to have. I have dealt with other car companies in the past with always excellent results and for this reason this will be the first and last Hyundai car I will purchase.

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

Paid a lot of $$$$ for this car, $50000. Ive been driving a Hyundai Sonata 2011 Turbo, has 125000 on it, great car. Looking to buy another Sonata but 2018 models arent as fast as my 2011. Went for a drive, not even close, what happen? The Genesis was in showroom floor. Took for a drive, Wow, the car floats on the pavement. 3 driving modes, sound system you better wear earplugs. Comfort, outrageous. Noise from outside what noise. Looks beautiful. If you never seen the Genesis Emblem you would not know what kind of car this is. Kudos to Hyundai. Awesome car.

I have a 2012 Sonata that had less than 80,000 miles on it and the engine completely blew. I found out that my cars motor was recalled so I contacted Hyundai and they brought my car into the shop. They paid for my new motor and even for my rental car for the weeks I was without my car which is very generous and I am grateful for, however the customer service since has been terrible.My car was taken into the shop in September and was returned in November. I was told November 7th that if I sent in a picture of a monthly statement and proof of registration they would reimburse me for the months of September and October because my car was in the shop those months. I tried calling the number of the representative I was given 2-3 times a week just to get an update with no answer once. I emailed the customer service line which took 20 days to respond saying the sources of what I turned in (the exact items they asked for) were not good enough for the reimbursement to go through.It is now December 9th. I STILL have not heard from my representative and still have not heard if I will even be getting a reimbursement with what I sent in. Its just very frustrating. In addition when they replaced my motor they also replaced my BRAND NEW starter as well and will not reimburse me for that even though it was only a couple days old. Will never buy a Hyundai again.

Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced and its still in the service. I basically cant drive a car which I paid to. Moreover I wouldnt like to discuss about the security issue of this part as I was driving, the wheel went off, wouldnt even turn. Thank god that I was driving in an easy road with a low speed so I had chance to park my car within a safe zone. I even wouldnt like to imagine what would happen if this problem would occur on the highway. Hyundai Turkey is behaving premature to handle the case. In this century I am not able to understand why the required part can not be delivered within 30 days while there are people touring around the world with bicycles or on foot less than 30 days. As a result of all, I dont have any other chances but to go to legal court to claim my rights and never ever touch anything called Hyundai.

On 8/20/2013 I was leaving the VA clinic, I put the car in drive and pressed the gas. A few seconds later the car sounded like a motorcycle and the check engine light came on. I didnt want to drive it on the highway so I took the main streets. The exhaust got louder and louder and I was afraid it might cause engine damage. I saw a Meineke Car Care Center and pulled in. They lift the car and the mechanic said that the converter gasket blew out. While installing a new gasket he noticed that the gasket flange on the front pipe was a little distorted probably from all the heat. He told me he would have to put a small amount of sealer on the gasket to make up for the gap and that he didnt know if it would hold, but it would get me to the Hyundai service department without hurting the engine. When he had finished and started the car it was perfect. No noise, no leaks. I had an appointment with Twin City Hyundai on 9/12 for a recall problem. I told them what had happened and the Service rep., the service manager and a mechanic looked for almost an hour and took some parts off the front of the engine. The service rep. called me over and started explaining what was wrong with the car. He said, and they ALL agreed that the manifold was cracked and had to be replaced, the converter was no good, and needed a new front pipe, and they may find other problems after they tore it down. Travis said it would cost $1400 to $3000 if the warranty didnt cover it. Travis (the service rep.) said he had to take some pictures to see if the warranty would cover the cost. On Monday 9/16 Travis called and said the warranty was void because it was road damage, and said it would be as much as $3,000.00 to fix it. Travis NEVER said anything about “Road Damage” on 8/20 after the 3 of them had a one hour inspection. After I got Travis’s call I took the car back to Meineke and told them what Twin City said it would cost. They were outraged and called it a scam. Meineke fixed the car perfectly by installing a new front pipe and their inspection showed NO manifold crack, and no need to replace the converter as it was working properly. The front pipe was $200.00.I drove to Twin City Hyundai and acted like I wanted to have them fix the car. I asked Travis to take another look and make sure he was sure about his appraisal, and what the car needed to be fixed. Even though the car was fixed he still said that it could be as much as $3000 but definitely no lower than $1400. That’s when I told him the car was fixed for $200 and that I wondered how many others he had scammed. I then went up and talked to the General Manager **, and explained the fraud that they tried to pull. His comments were “what would you like me to do about it?” I said as the General Manager, I guess that was up to him, and then out of nowhere he says you are banded from brings your car here for warranty service. He tries to punish me for because I caught his people trying to scam me out of $2800.00.

I co-signed for a car for a relative whose car got repossessed. They sold the car at an auction for $6,000.00. Now they have placed a lien on my car because I cannot come up with roughly $13,000.00 for the car that was repossessed. I have been making monthly payments until I get it resolved ($13.000.00). I have never been late/ahead on my 2011 Hyundai Tucson. They have been unwilling to cooperate with me about this issue.I corresponded in writing (30 days in advance). Im permanently disabled & on a set salary. They said to contact them within 30 days, which I did, & heard nothing from them. I have paid $1,600.00 toward the repossession. Now they have placed a lien on my car. I replied to them in writing, no phone, & have not heard anything. I told them I could not obligate myself for a set amount because of medicine, doctor bills, medical bills, & daily living expenses in this economy. Like I said, I have heard nothing in writing from them. I am supposed to cooperate with them, while in return they have not assisted me. I signed 2 cars from them.

From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.

Although I love my car, I have to say without question, DO NOT BUY OR LEASE HYUNDAI CARS. On November 26, 2016 I leased a 2017 Hyundai and turned in my 2014 Hyundai to the local Hyundai dealer. My lease payment went up about nine dollars a month. My bank inadvertently sent the new payment to the 2014 account instead of the new 2017 car account. I received a collection call on a Sunday saying I was two weeks passed due. I paid it again on the phone and started to check out why they did not receive it. When I called Hyundai Finance approximately six weeks after turning in the 2014 they said they had the extra money but were keeping it until the 2014 car closes out. MY BANK SENT THE MONEY IN ERROR. It is now nine weeks since I turned in the car and they still have my money. I will never buy a Hyundai product again even though it is a great car and I am now on my second Hyundai. I have checked with Mission Hills Hyundai, a terrific dealer, who is trying to get Hyundai to send me my refund. They keep apologizing however I still am out the money. The Hyundai Finance people are extremely hard to deal with. DO NOT BUY A HYUNDAI PRODUCT!

Hyundai came through for my daughter after about two months. On July 23, 2013, I wrote a review about her clutch problems. Less than a week after she paid approximately $1200.00 and was told nothing was covered by warranty despite the fact that other technicians were saying it wasnt her fault and the work and parts should be covered by warranty, her clutch went again, same problem. This time, they issued her a complimentary rental, replaced all the parts, and reimbursed her for two thirds of the initial cost. By rights, the full amount should have been reimbursed but by that time we were just glad to be done with the whole matter and relatively satisfied with the end results even though it took quite a bit of doing to get there.

Bought a 2014 Hyundai Accent hatchback. During the purchase I was upsold extended warranty (BIG mistake $2600). All was fine until snow fell. Bottom of the car, which is covered with what appears to be black cardboard, began peeling off. Apparently driving in the snow is considered reckless driving and not covered by warranty. If you live anywhere there is snow, do not purchase vehicles from countries that do not have such weather. And definitely do not purchase extended warranties!

On vacation in middle of nowhere, the remote would not work, used key to get in, car alarm went off and did not stop until the fuse blew. I contacted Hyundai and was told even though I bought the remote start from the dealer and had them install it, Hyundai considers it an aftermarket part and I was responsible for the blown fuse and any other damage the remote starter would cause to the car. They have no idea what bumper-to-bumper warranty is.

2011 Hyundai Sonata Engine Failure: 05/09, car stalls and will not start. 05/10, towed to local Hyundai dealer Northshore, Vancouver. Service Manager says before the vehicle arrives that it is probably because I do not change the oil. Service manager asks me to authorize payment to diagnose problem. I ask him why I would do that as the vehicle is still under warranty. Service manager says that they cannot proceed without authorization, and tells me the bill will be bigger if the engine has failed. I provide 3/6 service records with the last completed only 1 month before engine failure. Hyundai Canada denies warranty, no relief of cost due to lack of Maintenance. I have asked for all records and inspection criteria from Hyundai Canada and they have declined to provide. Talk to the garage. Its a great way to ensure no warranty is paid. Have Hyundai service garage charge the consumer/customer to prove that it was the consumers/customers fault. $228 for the diagnostic, $3500 for the engine, $1600 for the labor.

The Veracruz was sold to us with faulty alignment. Unfortunately, it wasnt found until the one tire had no thread and wires were showing. The vehicle not even a year old! We contacted the dealer immediately and were told that they would not cover anything for us because we were 400 miles over the warranty! They finally agreed to do the alignment at no cost due to us fighting very hard, but let my husband drive out of their garage with a tire showing wires and extremely unsafe! They refused to put a new tire on the vehicle no matter what, even though it was their fault of the improper alignment! A multi-billion dollar company cant fork up the cost of a tire to make sure that their customer was safe in a vehicle that they bought from them that was faulty! My family of 5 were at great risk driving this vehicle not knowing that the car was unsafe! We contacted the service department several times and corporate offices and was told that it is our problem and then was hung up on! They werent going to help. How sick! We will never buy another Hyundai again in our lifetime. They are awful to deal with any type of customer service or issues with anything. They dont care about their customers or their safety and that is unacceptable! We could have easily had a blow out at any time with a family of 5 with 3 small children!

I had bought a New Hyundai I20 Era on 19th of June 2012 from M/S Advaith Motors Pvt Ltd, Bannerghatta Road, (Next to Spar), New # 1 to 5, Old # 44/1 A, Bangalore - 560076, +91-80-22966201/3. Immediately after one month of the Drive of around 400 KMS, the drum brake sound started. Since it was new car, I thought may be it needs to set or something. However after the first service I still have the same issues, then I realized it is real Problem. After that I had visited and asked them for replacement or fix of the brake system. They did some cleaning and then they gave it to me and it went fine for few days and again problem started. Now it is 3 times the Brake system has been replaced and then number of times it has been services, the brake problem persists.Due to the assurance given at the beginning of the problem by Service Manager in Advaith, I kept on going to them to fix the issues and then drive for few days and then go back again to fix the issues. Now after it was going to be one year, I raised complaint in May and then Brake was replaced to fix the issues saying that it is a service issue. However again the problem is still there. Yesterday I had Advaith Service personal visit and also see the same issues. I had driven around 10 KMS to show him the issue again and then they ask me now to bring again the Car to the Garage and then will see and fix the issue.Since I have been wasting my precious time of Visiting the garage and keeping my car in the garage for repair and replacement, I will no longer be able to do the same. I need a permanent solution. I even tried to sell the Car 2 Lakhs Less than the Amount within 7 Months of Buying due to this problem; however no one is ready to buy the car with Brake Problem. Due to the Brake issues if any thing accidental happens, Hyundai will be responsible for this. I have to use this car as I have to travel to office with the same only. I had already had minor accidents due to disturbance and also when I tried to avoid the sound. I had spent significant amounts of time and also money for this Problem, if not given permanent solution then I would not not hesitate to claim it too. So please let me know your feed back so that I can go to further Process of getting my rights.PS: I had call to the Customer Care today and they said I have to go to service center again and there is no solution other than that. And they also said complaint was raised them in May (after 11 Months) and so it is Service Issue. If I would have complained on the second month to this mail ID or Customer Care I think it would be better rather than going to the Distributor who always takes the ownership of the Product as to the Law. However now I am coming to you directly to have solution. Please let me know if you need scan copy of all the Receipts and Proof History of Break issues with Advaith Hyundai from the day it started. You can also refer the History of the Car. I am also posting a Registered Letter to the Corporate address.

Hyundai has sold cars knowingly and not disclosing a defective paint issue. These cars have paint that actually peels right off the body of the car. When Hyundai is contacted they want to pass it off as weather. They know that this defect occurred during the painting process. Please join me in a class action lawsuit forcing Hyundai to recall and be fully responsible for this defect. Please contact the Attorney General in your state and file a complaint. Thank you.

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part werent true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my free maintenance for 3 years promise had been recorded.When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that Hyundai never gives 100% free maintenance. Apparently, what was meant by my too good to be true deal was that free maintenance only means free oil changes and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. Im on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.

2014 Hyundai Tucson - We purchased this vehicle November 2017. Less than 8 months later, on July 8th, 2018, our vehicles engine caught on fire while driving on the interstate. There was NO warning sign prior to this. maintenance was kept up with as scheduled. Hyundai Tuscons are DANGEROUS. Please do not purchase a Hyundai vehicle. They are not recalling vehicles as they should be, and someone is going to end up dying over their engine problems.

The sun visor wont stay up. It almost caused me to hit the car in front of me because of the lack of visibility. I called the dealership and there has been no recall in this matter, even though I did research about this sun visor issue and numerous complaints in Sonatas from 2006 to 2008.

2013 Hyundai Veloster: I felt compelled to submit this review because of a recent experience Ive had with the brand that has left a bad taste in my mouth, and in the interest of transparency, should be shared so this doesnt happen to another consumer. In 2012 my parents were looking to buy me a car as a graduation gift (in cash), and we looked at Volkswagen, Hyundai, Jeep, Ford. At the time Hyundai was heavily marketing the 10-year warranty, so we decided to look into purchasing a Hyundai, as this was a major differentiator and benefit from the other brands.My parents ended up working w/ a local dealer in Maryland, who helped locate and purchase an Veloster for me. The entire time, the dealer was aware that the car was being purchased for me. Since it was a gift, I was not at the dealer at the time of sale, and my mother put her name on the title (this is an important detail for later). It was never stipulated that only having her name (and not mine) could be a potential issue, as she was NOT purchasing the car for herself.Flash forward 6 years and I move to the west coast. Right after moving my car, I get it registered in California and transfer the title from my mother so I can pay my own insurance. Dec17 at 55k miles Im hearing a horrendous screech coming out of my wheels, and I find out its a defective wheel bearing (should last 100k). At the dealer they dont mention that this would be covered under my 10-year warranty, because my warranty expired at 50k. This sets off major red flags, as the front wheel bearings are part of drive train, and should be covered under the 10-year/100k mile warranty - I know something isnt right.I call corporate (1st time) and find out that the warranty on my car was just invalidated when I transferred the title, because I moved the car title under my name i/o leaving it under my mothers, which immediately invalidated the 10 year warranty (Ive had this car for 6 years/55k miles). This is a major stipulation that was not presented at the dealer when the car was being sold to my parents (this car was purchased solely for that warranty), so I call the dealer to discuss this issue as it originated w/ them, and they refer me back to corporate. I call corporate again (2nd time) and end up talking to a customer rep who was incredibly condescending and rude, challenging why I would be questioning my warranty (because my car is having issues that should be covered), etc., and was just generally nasty the entire time.I finally ask to talk to his manager, who he says will call within 24-48 hours - wont give me a name or a time (no one ever calls - I hope this conversation was recorded). I call the dealer (2nd time) and explain that corporate is not at all standing behind this, and that the dealer needs to get involved since their salespeople sold the car, and theyre the originators of this issues. Long-short, theyre doing their best to defer and stay uninvolved, saying that theyre not responsible for anything at the time of sale involving warranty. In a situation like this, a brand that stands behind what they market, and a brand that supports and values their customers would simply HONOR THE TERMS the car was marketed and sold as, and move on. Instead, what Ive found is a brand that seizes on the opportunity to shirk away from what was promised at first opportunity, both at corporate as well as at the dealer.I hadnt had an issue with Hyundai before this, but this entire experience has left a terrible mark on the brand for me. In a lifetime youll buy on average 5 cars, and I can confidently say it will never be a Hyundai again, and I recommend no one else does. Dont be duped by the marketing of a 10-year warranty - it sounds too good to be true, and it is. I regret not buying the Jeep.

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.

I have a 2006 Hyundai Sonata. I got it brand new in 2006 as a birthday gift from my parents and I loved it ever since, but the dealer is full of it. I recently had my air bag light go on. The one that went off was the passenger occupant sensor in the passenger seat - it registers the weight of the person. I am well out of warranty and I am fine with that. I called up Freehold Hyundai, in NJ, and at first they wanted $125 for a diagnostic and then $400 to fix the problem. Since when does a 23-year-old have that kind of money? So I explained how I knew the part was important, that I just didnt have the money. So the man I spoke with just apologized and said it was the dealer who has the charge. After that I got annoyed. I said, Youre not BMW. You can have the car back because if youre not going to work with me then see ya. I am done. The dealer, all of a sudden, said he could fix it for $200. That threw me off because now suddenly you can do it for less? Shady. So then I thought about it and talked to my dad and we decided to hold off. Might I also add, I work in the automotive business and know about cars, especially my car. So I took my car to my job and had the Master Technician pull the code and reset my air bag light. The only reason I did not have my job fix it was because the part is a dealer thing. So finally on Saturday of last week, I saw the service manager come walking in. As I was ringing him up, I explained to him my problem. He said leave him a message with my VIN and he would see what he could do. Okay, great, I thought because maybe he would look up if it was a recall. My co-worker then suggested to look it up on my own for a recall and let them know and that is exactly what I did. When I called them up, I asked for a recall to be checked on the vehicle and left a message to the guy who checks that. He called me back and said, I really dont know where you got your information from, but there is no such thing as a recall. So I replied, Wonderful. Now what? The guy said, Come in for a diagnostic and well take it from there. I then said, This is the problem. You guys want 125 dollars for a code that my Master Technician gets for me for free and he pulled the B1448 code. I figured he would know what I was talking about considering he works in the service department, but no, I was wrong.He then replied back to me saying Well, you see at our dealership, we have machines where we get a code that actually tells us what is wrong not a numerical code. I then said, Really? Wow. Because what came up with that code was that it was the occupant sensor and it is a defect. I am surprised you dont know that based off the code number. He replied back with, Well, we need a diag on the car. At this point I was irritated and said, There is a diag fee right? He then went, Well, not necessarily. We have a goodwill program where we try and get them to fix it, but it is difficult for us to do that. At this point I checked out of the conversation because I had enough of being treated like Im the idiot when in actuality, I am much younger than this guy and a female, and am telling him whats wrong with the car. At this point, I called back to the dealer asking to speak to the service manager who resolved my issue by splitting the cost of the diagnostic in half with me.I was all set to go with an appointment when I had a gut feeling something was still wrong. I went into work on a Friday morning and was almost in tears over this. My manager then went onto a website that allows us to check for recalls and found the recall. He printed the paper out and said, They tried to take advantage of you, heres the paper. So I got mad even more. How can a retail manager of an automotive store find the recall when the actual dealer knows nothing about it? Way to go, Freehold Hyundai, I applaud you for trying to scam me. So I went to lunch and called another Hyundai dealer who told me then that there is a recall for three separate codes on the sensor that is defective in my car. The woman I spoke to explained that if the diagnostic shows one of the codes, their dealership will fix it under warranty. So I went in to them. It turned up to be one of the codes the woman said and the dealer was amazing. They kept my car that day, gave me a loaner car, and kept me informed about everything they were doing. Hey, Freehold Hyundai, why did another dealer find the recall, when you supposedly said there wasnt any recall? I strongly suggest hiring people who know what they are doing. When I went to the other dealer to fix my car, I told them what happened and the staff all looked at me and said, What is wrong with them? They tried to take advantage of you. Next time come to us. They made me so happy. I now have my car back, the part is fixed and I am so happy. Thanks, Freehold for making me feel stupid. You lost a customer and many more.

In the 9 months since I purchased my 2011 Hyundai Genesis, the navigation screen has frozen numerous times. The dealer has replaced the original unit with 3 other navigation units and did a software update on one of the replacement units. The last replacement unit was DOA (dead on arrival). I have spoken with the service manager at the dealer numerous times. I have taken the car back to the dealer too many times. I have written the corporate offices twice, and spoken to the regional manager several times. It has been more than 4 weeks since I spoke with the Hyundai regional manager and nobody has contacted me since.

I owned a 2010 Hyundai Sonata and was in a very bad car accident where my car was totaled. This was reported and filed; all information and pictures were sent with State Highway Patrol accident report and nothing was done. Hyundai is a liar and they don’t stand behind their product. It took six months to receive a letter stating it was not a defect in the air bags. How can your car be smashed up against a concrete wall and a semi-truck and your air bags not deployed none of them? Hyundai sucks. If life is important to you and your family, don’t drive a Hyundai.

The 2012 Sonata is NOT a safe car as advertised. This fire happened without any real warning other than a small knocking sound for only a few minutes before bursting into flames. This car was up to date on service and oil changes and only had 25,000 miles on it. It was brand new when I bought it. Almost died seeing as though no check engine light came on and temp gauge was normal the entire time. Even when on fire.

My wife and I purchased a brand new 2011 Hyundai Tucson based on the consumer safety ratings. We had a baby on the way so safety was important to us. On September 23rd 2011, six months after driving the vehicle off of the lot, I got a frantic call from my wife saying the car was smoking. I told her to pull over and I would come get her and we would call a tow truck.Within two minutes I received another call. This time the car, she told me, was engulfed in flames. Se narrowly escaped being trapped in the car, since the automatic locks were locking and unlocking in a ghostly manner and was trapped momentarily in the car, along with our 4 month old son, inhaling electrical smoke. Thankfully they both got out alive.The investigation concluded an electrical fire had started and the vehicle was a total loss. I have never experienced such rudeness on the phone as I attempted to contact many representatives from Hyundai Consumer Affairs. Hyundai is a disgusting company. They told us that Americas Best Warranty did not cover this. Never buy a Hyundai. Your life may depend on it.

Hyundai Sonya 2011 - I got my daughter this car for graduate and have had nothing but trouble. I should have stuck with Toyota. Will know better next time. Have put two starter and now the steering column needs to be fix or she might lose her life driving it. I dont recommend this car at all.

So my car got towed last Friday and Ive been calling the reinstatement department for almost a week and they have so much attitude they yell at you. They wont tell you once what documents they need. You will be going back and forth to OfficeMax and your home. Finally, when you have all of the papers faxed, they will tell you they never got them. You end up faxing 6 times.

I have a 2013 Veloster Turbo with only 12000 miles on it. Had to take it in. Engine light on running bad. They said ignition coil and would take 2 to 3 days to get part. After a week got part. After putting part on did not fix problem. Turns out the engine is bad.

Very angry with Hyundai Motor America. At the end of February my car had a warning light (the only one ever) Hybrid battery low, stop do not drive. After 2 days hunting for a battery, we replaced the battery only for it to be completely dead. Had it towed to the dealership. They run a diagnostic on it and tell me that it needs a power relay assembly kit replaced. Ok, so we have that replaced. The next day I call and they say, Well we replaced it but your engine is locked up! BULLCRAP! I have been going back and forth for over 2 months with Hyundai Motor America only for them not to stand up to their word!HMA called dealership to have them drop the oil pan and look for metal fragments, well guess what? They found metal fragments in my oil pan. Even knowing that these metal fragments are in there they are still denying my claim and refuse to replace my engine. They say my car is not part of the recall, imagine that! Is anyones car actually in the recall... I am so **! They are worthless liars! Would like to have an attorney to contact us all.

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.