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Hyundai Automobile Model 2026 Hyundai Santa Fe Hybrid
2026 Hyundai Santa Fe Hybrid
The 2026 Hyundai Santa Fe Hybrid is a midsize three-row SUV designed to combine family practicality with improved fuel efficiency. It uses a hybrid powertrain that blends a turbocharged gasoline engine with an electric motor to reduce fuel consumption while maintaining solid performance. The vehicle shares the same bold, boxy design introduced in the latest Santa Fe generation and emphasizes interior space, modern technology, and smooth everyday driving.
Overview
The Santa Fe Hybrid is positioned as an efficient alternative to the gasoline-powered Santa Fe. It offers the same spacious cabin and three-row seating while delivering better fuel economy thanks to its electrified drivetrain.
Key characteristics of the vehicle include:
• Hybrid gasoline-electric powertrain.
• Three rows of seating.
• Modern digital dashboard and infotainment technology.
• Available all-wheel drive.
The vehicle is designed primarily for families and commuters who want the practicality of a midsize SUV with lower fuel costs and smoother city driving.
Hybrid Powertrain
The Santa Fe Hybrid uses a turbocharged four-cylinder engine combined with an electric motor and battery pack.
Hybrid system specifications include:
• Engine: 1.6-liter turbocharged inline four-cylinder.
• Engine horsepower: 178 hp.
• Electric motor output: about 60 hp.
• Combined system output: 231 horsepower.
• Combined torque: 271 lb-ft.
• Transmission: 6-speed automatic transmission.
This hybrid system provides strong low-speed torque and smooth acceleration. Electric assistance helps reduce the amount of fuel required during city driving and stop-and-go traffic.
Battery and Electric Components
The hybrid system uses a compact lithium-ion battery pack to store energy captured during braking and deceleration.
Battery system details include:
• Battery type: lithium-ion.
• Battery capacity: about 1.49 kWh.
• Battery voltage: approximately 270 volts.
The system automatically switches between gasoline power, electric power, or a combination of both depending on driving conditions.
Performance
While the hybrid version focuses more on efficiency than outright speed, it still provides respectable performance for a midsize SUV.
Typical performance figures include:
• 0–60 mph acceleration around 7.8 seconds.
• Top speed approximately 119 mph.
Electric torque helps provide smooth and responsive acceleration, particularly in city driving.
Fuel Economy
One of the main advantages of the Santa Fe Hybrid is improved fuel efficiency compared with the gasoline model.
Estimated fuel economy ratings include:
Front-wheel drive models:
• About 37 mpg city.
• About 36 mpg highway.
• About 36 mpg combined.
All-wheel drive models:
• About 35 mpg city.
• About 34 mpg highway.
• About 34 mpg combined.
These figures make the Santa Fe Hybrid one of the more efficient vehicles in the midsize three-row SUV segment.
Towing Capacity
Because hybrid vehicles prioritize efficiency and drivetrain protection, the towing capacity is lower than the gasoline version.
Typical towing ratings include:
• Up to 2,000 pounds with trailer brakes.
• About 1,650 pounds without trailer brakes.
This allows the Santa Fe Hybrid to tow small trailers, lightweight campers, or recreational gear.
Interior and Passenger Space
The Santa Fe Hybrid offers the same spacious interior as the standard Santa Fe. Its boxy exterior design allows for increased headroom and cargo capacity.
Interior highlights include:
• Seating for six or seven passengers depending on configuration.
• Optional second-row captain’s chairs.
• Available leather upholstery.
• Heated and ventilated front seats on higher trims.
Passenger comfort is enhanced by wide door openings, supportive seating, and generous legroom.
Cargo Space
Cargo capacity is a major strength of the Santa Fe Hybrid.
Typical cargo volumes include:
• About 14 to 15 cubic feet behind the third row.
• About 41 cubic feet behind the second row.
• Up to roughly 80 cubic feet with both rear rows folded.
The large rear hatch and flat cargo floor make it easy to transport luggage, sports equipment, or large household items.
Technology and Infotainment
The 2026 Santa Fe Hybrid includes a wide range of modern technology features.
Common technology features include:
• Large touchscreen infotainment display.
• Digital instrument cluster.
• Wireless smartphone connectivity.
• Built-in navigation system.
• Multiple USB charging ports.
Higher trim levels may also include premium audio systems, a head-up display, and wireless charging.
Safety Features
Hyundai equips the Santa Fe Hybrid with advanced driver-assistance systems designed to improve safety.
Common features include:
• Forward collision warning with automatic emergency braking.
• Adaptive cruise control.
• Blind-spot monitoring.
• Lane-keeping assistance.
• Rear cross-traffic alert.
These technologies help reduce the risk of accidents and improve driver awareness.
Dimensions
Approximate exterior dimensions include:
• Length: about 190 inches.
• Width: about 74.8 inches.
• Height: about 69 inches.
• Wheelbase: about 110.8 inches.
These dimensions allow the Santa Fe Hybrid to provide three rows of seating while still remaining easier to maneuver than full-size SUVs.
Trim Levels
The Santa Fe Hybrid is typically offered in several trim levels, each adding more technology and luxury features.
Typical trims include:
• SEL Hybrid.
• Limited Hybrid.
• Calligraphy Hybrid.
Higher trims include larger wheels, premium interior materials, and additional driver-assistance technologies.
Pricing
Pricing for the 2026 Santa Fe Hybrid depends on trim level and options.
Typical starting prices include:
• Around $40,000 to $42,000 for base hybrid models.
• Around $50,000 or more for fully equipped Calligraphy trims.
Overall
The 2026 Hyundai Santa Fe Hybrid combines the spacious practicality of a midsize three-row SUV with the efficiency benefits of hybrid technology. Its smooth hybrid powertrain, strong fuel economy, and modern interior make it an attractive option for families who want a comfortable and efficient SUV.
With generous cargo space, advanced safety technology, and available all-wheel drive, the Santa Fe Hybrid provides a balanced mix of efficiency, capability, and everyday usability.
Manufacturer: Hyundai
MODEL: 2026 Hyundai Santa Fe Hybrid
MSRP: $52100.00 USD
Related Error Code Pages:
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Related Troubleshooting Pages:
Hyundai Automobile Troubleshooting,
Related Repair Pages:
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Related Parts Pages:
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Hyundai Automobile Model 2026 Hyundai Santa Fe Hybrid
I was involved in a collision yesterday with my 2012 model iX35. My car was severely damaged on the left front and side bumper, the hood was mangled on the left side, and windscreen slightly cracked. The electronics box was damaged to the point where no electronics worked on the vehicle so I couldnt even close windows or start the car. In retrospect after contemplating the resultant damage, I have to say that I was most impressed with how much impact the front-left-end of the vehicle withstood and how this area was designed to take most of the impact of the collision without the driver (myself) being harmed in any way. Im a little stiff and still post-traumatized as this was my first accident - however - inside the vehicle everything was solid and in place. The airbags did not pop - which is a good sign as this shows that the vitals in the engine were not harmed due to the collision. Although I still have to receive the results of the assessment to the damage - I can only say I felt incredibly safe in the vehicle. Im still trying to fathom how little impact I felt in the vehicle - no whiplash or moving forward abruptly. Im most impressed.
I have to say I WAS a huge Hyundai supporter. In fact, I referred a family member and a friend to buy one of your cars as well. I say WAS because my 2011 Sonatas engine blew and the dealership (Jim Ellis Hyundai - Atlanta, GA) cannot tell me why. They actually said it would cost $400+ if I wanted to know exactly what happened. They denied me warranty service and told me a new engine would cost $6,800 for a TWO (2) year old car. This is unbelievable to me from a company that stands on its warranties on their cars. I am sure Hyundai is aware that an unhappy customer will reach 10-20 times more potential new customers than a happy customer. I am at this time an UNHAPPY customer.
Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.
Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.
I purchased this vehicle - Hyundai Accent GLS. I am very due diligence with maintenance & have the receipts to support this. After 3 years of owning this vehicle, the engine oil light came on. I took it in every time the light appeared. A diagnostics was conducted by the dealership with no reason. A fuel filler was replaced to see if this was the issue but again, light kept coming on. I went to Hyundai Canada as my warranty was running out, only to be told this was my issue. I recently tried to do a trade in, but was penalize for the engine oil light that comes on, a issue the professionals could not diagnose. This is a buyer be aware, I would recommend going with another brand as I was penalized for purchasing a Hyundai
I purchased a brand new Sonata, 2.0 Limited edition May 2016. I have 1,032 miles on the car. I was backing out of a parking spot when the power steering failed. It took roadside assistance 2.45 hours to get me and tow my car to the dealership. This happened July 16, 2016. Today is July 26 and the response that I am getting from the service center is that there are major computer problems thats causing the issue and they are working with technicians from Hyundai to get it fixed. They do not know when this will be done. I did some research and saw that there was a recall on the same vehicle prior to the manufacture date of my vehicle. I also experienced an issue with the ABS brakes. When I am stopped in traffic the brake will release and I have to press harder on the brake for the car to stop rolling. Oh, this is also caused by the computer failure. From what I have read thus far on this site, and carcomplaints.com this seems to be a reoccurring...major issue and it appears that Hyundai does not know what or how to fix it. I am very upset about this whole situation right now. Paying for a car that I cant drive. Im concerned that this will continue to be a safety issue and Hyundai has no idea how to repair it. In the middle of dealing with death in the family and having to travel out of town, I was given a loaner, but they did not want me to drive that one out of state (NC), so they gave me a rental. Its a 2016 Hyundai Sonata and would you believe that I have to go trade that car out for another vehicle today because the engine light is on. I contacted Hyundai myself to see if I could get any answers, they said they were unaware of the issue and opened a case. They said they will allow the dealership 3-5 business days to respond and would get back with me. At what point does this become a serious recall issue and we as consumers get this resolved.
In Europe Hyundai offer a 5 year, unlimited mileage warranty, with Hyundai Assistance (Call us for anything you need. Even if it a tyre with low pressure, is the sales pitch). Last Sunday I called them and told them that my left headlamp was not working on my 2 year 10 month old Hyundai. Additionally it was a Sunday and I needed to drive the car at night. They sent a mechanic, but alas, he did not have a lamp (!!!). I took the car to the garage the following day and despite all the issues, they charged 60 euro (approx 78 USD) for a lamp claiming that warranty does not cover the lamps. Lol...
I had my inner CV boots replaced which were under warranty. After Hyundais service department fixed the inner CV boots, my car broke down about 2.5 weeks later (it seemed like a transmission problem). I had to have the car towed. They claimed they fixed something, without giving me any detailed information and it broke down again 1 week later (I had the same exact feeling of the transmission when it broke down, where I had to have it towed again - this is very frustrating and is extremely dangerous! The service manager informed me that the axle was broken on the first time it was in and it was fixed. The second time around I received numerous answers on what was wrong. They have claimed to fix the accelerator now, but there are several new problems. I did not have one issue with my car before taking it in to Hyundai for service. Now, we cannot figure what is wrong exactly because the computer seems to be malfunctioning. I have had the spark plugs and wires replaced.
New I10 Not Working: This is to inform you that I had purchased a new Hyundai i10 Asta on 11th April 2012. The vehicle was registered under registration no. **, and the same was delivered to me at 7pm on 11th April 2012. After taking possession of the car, I left for my residence at Naigaon. As I was closing towards Naigaon, my vehicle stopped working after a run of just 68 kms and was completely dead. I parked the vehicle and next day, I called up their call center and complained for the same. I was given a complaint no. (job no. **). Their technician, Mr. **, reached the spot and inspected the vehicle. After nearly working for two hours on the vehicle, he reported that the vehicle cannot be repaired as it would not start; hence, it had to be towed to their Thane workshop. He called certain concerned people, asked for a tow van and gave a report form giving details as vehicle not starting, alternator problem, taken by towing.From there onwards, my turmoil to get my vehicle repaired started. I called up the showroom from where I had purchased my vehicle and spoke to their sales manager, Mr. **, tel no. **, who promptly shifted his responsibilities to Mr. **, tel no. **, stating he is the technical in charge and will be able to help me out. On contacting him for two days, I got only one reply from him that we are trying to locate the fault. On pressing him to give me a proper status of my vehicle, he abruptly said that he was not concerned about it and was just trying to help me out and I should be contacting their technical in charge of Thane workshop, Mr. **, mobile no. **, as the vehicle was in their possession. After explaining to Mr. ** the entire case, he to promised to come back and report the same. As I did not get any response from him in the next 24 hours, I called him back on which he told me his assistant, Mr. **, will keep me updated of the status. I waited for another 24 hours waiting desperately for his call. I called Mr. ** and informed him that I have not received any call from Mr. **, on which he was very courteous of giving me his mobile no. ** (Mr. **). He called me up in the next 10 minutes and Mr. ** was the first person to update me that the vehicle had some alternator problem which they will replace and the vehicle should be ready by 16th April evening. After calling him again in the evening for my vehicles delivery, he told me that there were still some problems with the new alternator as the current was fluctuating and the vehicle needs further inspection for a day. I asked him if I could speak to someone senior but he could not provide me with any. In my desperation, I went to the Hyundai site address and got the number of M/S **, assistant manager, western division regional office, tel no. 022 40969000. On speaking to her, I thought I am coming close to solving my problem who promised me that she will look in to the matter and come back within an hour. After contacting her after an hour, she told me that I will see that my regional manager will personally look in to my case and by tomorrow, she will be coming to some solution. On 17th April, I tried to call M/S ** but I couldnt go through her tel. no. But I got a call from Mr. ** stating that the alternator replaced was also defective and they were waiting for a new alternator to arrive.This probably was the peak of any company being so irresponsible and hence, I once again called and told M/S ** that I do not wish to take a repaired vehicle, where their best technicians as claimed could not locate the problem in nearly six days for a brand new vehicle which was used for only three hours and approximately 70 kms. After purchasing a brand new vehicle and it stopping within three hours of delivery and me desperately calling nearly 125 times to their six top company representatives in the last six days and going in to hardship like getting stranded in the middle of the night and using a car on rental for the last seven days, my problem has no solution as I was forwarded to one more executive Mr. ** (**) by M/S ** as she had to go to Pune and could not attend to my problem. Last but not the least, Mr. ** has once again promised to look in to the matter fairly. As a customer, I dont deserve to suffer like this whereby I will be forced to address my complaint to the Consumer Forum as no solutions are seen.
Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.
My Hyundai Accent is less than two years old and has traveled only 14,000 kms. At my last service in May I advised the service center that a hole has appeared in my drivers side floor mat. I thought this was unusual due to the low kms and the fact that I mainly drive in bare feet not big boots. A claim was initiated and I was advised that it was denied as it was wear and tear. I could accept this if I had done a lot of kms in the vehicle however only 14,000 kms is not satisfactory. I have over the years owned a number of cars of various brands and travelled in excess of 200,000 kms in most with no similar problems. Is the construction of Hyundais so CHEAP AND NASTY that a carpet will wear out in such a short time. I had intended in keeping the vehicle but now think ILL REPLACE IT WITH ANYTHING OTHER THAN A HYUNDAI.
I recently purchased a 2012 certified Equus. Love the car but a couple of issues. I also purchased the extended 10 year - 100,000 mile warranty. The front grill when hit by stones or something, the fake chrome starts to crack and bubble. I replace the top piece, Hyundai says its not covered. Now I have the same problem on another piece. Top of the line car - this should not be happening. Also there is a smell coming from the heating/ac system, sometimes worse than others. I have replaced all filters, ozoned the car over night, air fresheners. Nothing works and no answers from Hyundai.
While driving on highway the engine suddenly stops, all lights on instrument panel came on. Car would not start so had it towed to my mechanics. No diagnostic codes showed up on computer. After he did some research, said this was a known problem, by Hyundai, with the 2.4 L engines. Had it towed to dealership and while there a salesman told me I was the 4th person to bring in a Hyundai vehicle with the same problem. Why isnt Hyundai taking responsibility for this problem? Now I have a car that wont run, no money for new engine (which I feel I shouldnt have to pay for) and car payments to pay. What can I do? Waiting on dealerships response.
I bought a Hyundai Accent 2016 as a compact car for the city in late April 2016. The test drive was short; I did not notice any issue then. After a few weeks driving small distances every other day, I noticed that my back was getting stiff, my neck also, and I developed acute pain in the sciatic nerve. Every bump on the road made it less and less bearable. Early July, I had to drive the car on much longer distances through the city... By the third day I was crippled in bed with excruciating pain. As I was contemplating the ceiling wondering how I was going to take my dog out and feed the kids, I realized that the last time this had happened, 25 years ago, I had bought a Hyundai Excel and I had not linked the pain to the car! Instead I spent thousands of dollars at a chiropractor and on pain killers; saddened that I had a bad back at such a young age. I had no idea a seat could be so badly built; also the suspension could be so weak and of bad quality, that it could injure our backs. In between I bought a Volvo to raise a family; then a Lexus; and I had no problem even during pregnancy or after moving stuff from house to house.This time, I went online and yes, many others also experience back pain in a Hyundai. Doing yoga, bicycling and being fit, my age is not related to the problem, I told the dealer when I brought the car back. He offered 14 000 dollars in July to take my 20 000 dollars Hyundai back. He tried to sell to me a Sonata or an Elantra 2017 for an extra four thousand dollars. I refused. I simply cannot afford such a loss. Online I had found that many others also report acute back problems with these Sonata and Elantra. I contacted Hyundai Canada and they told me to try another dealership, that there was nothing they could do.I researched and ordered two orthopedic cushions and back support to help. I still have a sensitive back. It is manageable, as long as I do not do long drives. Otherwise I feel stiff and need special care and rest when I get out of the car. My yoga practice has suffered from this and I no longer contemplate becoming a yoga instructor. So please DO NOT BUY A HYUNDAI IF YOU WANT TO AVOID SUCH DAMAGE TO YOUR BACK. I will sell this car as soon as possible and will never own a Hyundai again. The second time was one too many. Now I know.
My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.
I have paid all of my car payments on time for the life of the loan and when I go to make my last and final payment I see that it says past due 30 days? Statement says due date Aug 19, 2018 so I go ahead and make a payment with the representative over the phone Aug 23, 2018. She could not give me an explanation as to why it says past due when the statement says otherwise. I ask to speak to a supervisor who of course was unavailable and was told I would receive a call back. Never happened. It has not been reported to my credit bureau negatively. I am in the middle of a home loan which will now be greatly affected. It would be nice for a call back to have this rectified.
On March 19, 2014, around 2pm I was driving home from my place of work in Temecula, CA, where my car had been off & parked for at least three hours. I was northbound on Highway 15, between Murrieta Hot Springs and California Oaks Road, in my 2011 Hyundai Sonata. The car seemed to be driving fine until suddenly the car immediately starting smoking from under the hood and as I was pulling over to the side of the freeway, flames emerged. As soon as I pulled over and put the car in park, I hopped out hoping it wouldnt blow up with me inside. Then, after multiple failed attempts to extinguish the fire, it finally went out with the help of a few good Samaritans. Im extremely thankful, my fiancee and baby girl were not in the car with me. According to the incident report, it was the fuel line that had failed. Yet according to the Hyundai reps who have contacted me since towing my car to Hyundai in Temecula, they cannot determine the cause of the fire. Ive done some extensive research on similar occurrences only to find out that there have been multiple unresolved fires in Hyundai Sonatas around the US. After 2 months of a thorough investigation on my vehicle, they sent me a letter stating they had no idea what caused the fire. So, they cannot agree that the fire was caused by the vehicle. Ive found plenty others with the same issue. Can you say CLASS ACTION LAWSUIT!?
I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.
I’m writing this post because I had bad experience with Hyundai USA, and I warned their representative Lauren **, that this is what I would do. Her response basically was, “Go ahead,” and that is why I’m spending the time to write this. She refused to give me her last name, but if this gets back to Hyundai, I’m sure they will find out who she is.Back in March, when I would back up and apply the brakes, it sounded like thunder. I knew this meant I was having a problem with my brakes so I called the local Hyundai Dealership. They told me because I only had 12,320 miles on my car, that the rotors would be covered under my warranty. They also said the brake pads would not. The dealership was a distance away, and in the past even with an appointment, I had to wait a long time to have the repairs done. They also charge considerably more than a local auto repair shop would. I saved even more money because there was a local store that had a Groupon for brake pads. I had assumed that new pads were all I needed, but when they took off the rear wheels, they showed me that the rotors were also badly worn and had to be replaced. I had already paid for the pads with the Groupon, and I told them to also replace the rotors.I called Hyundai because the rotors should not have gone bad with only 12,320 miles on them, and ask that they pay the $149.80 it cost me to have them repaired. Their answer was since the repair was not done at a Hyundai Dealership, it would usually not be covered. They also said if I went to the Hyundai Dealership, and got a letter that the rotors were installed properly, there was a good chance that they would cover the cost. So of course, I went to the dealership, got a letter from them, sent in a copy of my bill along with another letter explaining everything, to their complaint department. Their response after doing all of this was NO! Not taking no for an answer, this time I wrote to the corporate office and waited three weeks for their response. I figured a multi-billion dollar company would just reimburse me, the same as they would have paid the dealership to have the repair done. As I said before, Lauren ** also said Hyundai would not cover it. I can spend $149.80 just for a good dinner, so it’s not so much the money, it’s the principle. In trying to find Hyundai’s telephone number it said that they got only 1 star for customer service, so you know this the next time you are looking for cars.
Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!
This 2018 Hyundai Santa Fe Sport, is my 7th Santa Fe since 2001. I love the car. More room than the Toyota Rav 4, or the other SUVs in this class. As of now, there is a recall for the car. I have spoken to several owners who have had the recall fixed, and the problems with it are a nightmare. The updated software obviously isnt doing the job. The car will slow down (at any given time) if the software registers a problem. I drive on highways all the time, with my 2 yr. old grandson in the car. I cannot afford for the car to indiscriminately slow down when I have a tractor trailer or other cars driving behind me at 70 - 80 miles per hour. I offered to sign a waiver to say I do not want the recall done. They wont do it as they feel it is a safety issue. My car is fine. The fixed software issue is the real safety issue. I called the corporate office, who is referring me to a case manager. But the corporate office already said if there is a safety recall, the have to fix it, period. I asked him if there is a form that Hyundai will sign to say if I get into an accident because of the recall, that I hold them responsible for that. They cannot do that. Not that I thought they will. But I would like to have it on record, here, that I do not want it fixed, and if it is fixed, and I have a severe accident that I or my family will sue the Hyundai company. Unfortunately, my family will have lost myself and my 2 year old grandson if this should happen.
We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.
Hyundai is a good vehicle, great value for the price. I am not a car enthusiast, just want basic functions, ease of use and some comfort. Reliability is number one. I need a vehicle that is easy to get in and out of, perfect for my height, 5ft 7in. Must have ample usable storage, as I am a DIY. Average mpg 34. Freeway average 38 to 40 mpg driving conservatively. I choose Hyundai because I felt that I was getting an okay deal at the local Hyundai dealer, and I wanted to pay cash, limited my choices. Compared to Mazda, Honda, Toyota, Kia, Ford, Hyundai was the best deal for me. However, after three years of ownership, car interior dash and door, plastic rattling everywhere. Irritating, as I dont us radio often, thus noises all the time. Upholstery is itchy and irritating on bare legs.
I am pleased to inform I am a principal. I am Bharathiraja, **. I purchased a new i10 Era on 31.12.2013 at Pudukkottai Arasu Hyundai. Within two weeks, my car battery problem. I checked in a private battery center, they certified that cell weak, so replace the battery. I informed to service center. They said battery is ok but I am not satisfied. Replace and give new battery. But they did not change, they gave old battery again. I tested again, the same problem appeared. This is not good manner to treat a customer. I feel that I would have gone for some other car company. Please take necessary steps to solve my problem.
This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.
All I have to say is that the description provided by the sales person of this vehicle Tucson 2017 I leased is so inaccurate. He described this vehicle as good gas mileage, features, and speed. First of all he said 25mpg in city and 29mpg on highway, I travel a lot and it takes way less than that. Second of all key fob does not open the trunk even though it has a picture of the open trunk on it, I believe it is false advertisement, as it show that pic. I will read the manual and see what it say, to take further actions on this. I just dont know why would it have that pic if it will only unlock it, makes no sense for that use the unlock button. Third people are not trained well as when I called in to check if it was an electric problem the person who answer said that she checked the users manual and it was supposed to unlock it. Ask me to bring it to service to check. When I took it there, the service guy cut me off and said nope it only unlocks it and walked away, not even let me finish my question, so I had to leave, because no one will pay attention to me after they heard him saying that. Then they call me for my plates, the receptionist completely ignored me for a while, they gave me the plates and ask me if I want some one to help me put the plates. I said yes gratefully, and she page someone in service, after waiting for 30 minutes decided to leave as no one showed. This is the first time I ever review someone, so I dont know what else to put, but what I can tell you is that it is the WORSE purchase/contract I ever did. I wish I can return the car, but it will kill my credit so I have to stick with it. I hope you read this before buying/leasing a car and dont go for a Hyundai or not go to that Hudson Hyundai in NJ. I will read the manual and see what it says about the key fob, maybe it is false advertisement, and I will post it here. Dont get stocked in a car like this, it REALLY SUCKS, to live with it for three years.
Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...
Hyundai is ok but Im not really crazy about it. It has a jerking feeling when you take off from driving. It does drive good on the highway but it doesnt in town. I want a smoother ride in town and a fast car. I also wish I had a sunroof and a navigation. Even so, I like that it has 3 different drive modes. It has eco, turbo and standard. The eco saves on gas so I have it on that all the time.
Purchased a 2011 Elantra with 8 miles and it just recently hit 70K miles. I have had no problems with the car at all. My driving is severe going up and down the California Grapevine on a weekly basis with no problems. Service at all 3 dealerships I have been to have always been great and as soon as the new redesigned Elantra comes out (maybe 2016 or 2017) I will be buying another one.I find it hilarious how many stupid people come on here complaining about their end of lease termination fee. Or even worse telling Hyundai that they deserve that fee be waived or for good customer service it should be waive. You people must really have a 2 digit I.Q. It doesnt matter if the leased car that you returned has only 10K miles on it or that you made every payment on time. You signed a legal contract saying that you will pay that fee! End of story! Stop the whining! If youre going to whine about something in your lease contract whine about it BEFORE you take delivery of your vehicle...if not shut the ** up!
I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.
I purchased a 2012 Sonata (loaner car), absolutely love the vehicle. I took it in for 1st oil change and they advised the tires needed to be rotated, returned to work and was notified by co-worker that they had noticed a bubble in the front passenger tire that morning. I went outside to take a look and sure enough, the front passenger tire had bubble (since tires had been rotated approx. 30 minutes earlier). I called the dealership and was told tires were not covered under warranty. I explained that I had just had the tires rotated and no one in the service dept even acknowledged the bubble. I feel very unsafe driving this vehicle at this point and do not think that I should have to spend money on a tire that was obviously damaged when I bought the vehicle. I have called the dealership service manager numerous times as well as the general manager and have even emailed the gm about 8 times and no response from any of them. I called Hyundai customer support thinking that would help. I was just notified by them that the reason the dealership didnt call me back was because I gave a different name than what the vehicle was purchased under and they could find no records. I guess a phone call to me to ask more questions was asking too much. I have zero confidence in that dealership or the customer support team. Obviously, once they get your money, you as a person does not matter to that dealership. Oh, and might I add this is my 4th Hyundai to buy. You would think a repeat customer would mean something. I can guarantee I will never do business with Texan Hyundai in Rosenberg, Texas again.
The 2012 Sonata is NOT a safe car as advertised. This fire happened without any real warning other than a small knocking sound for only a few minutes before bursting into flames. This car was up to date on service and oil changes and only had 25,000 miles on it. It was brand new when I bought it. Almost died seeing as though no check engine light came on and temp gauge was normal the entire time. Even when on fire.
I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!
I lost the headlight retaining clip somewhere in the engine compartment. I then had to pay over $300 for an entire headlight assembly, since Hyundai does not sell the clip as a separate part. After reading some of other complaints, this does not now surprise me.
Car is only 5 years old, and the backup camera doesn`t work anymore.
We purchased a new 2011 Hyundai Sonata in 2012 from the dealership. We actually purchased it for our college students, however, my husband and I liked it so much that, we gave them one of our other cars to drive instead, and kept the Sonata for ourselves. We have told many people how much we liked the value of the Sonata, in price, appearance, reliability and gas consumption. Because we liked it so much, we decided on another Hyundai, and bought a beautiful 2014 black Hyundai Genesis. We have honestly been considering an additional purchase of another Hyundai Sonata for our youngest son. However, our glowing opinion has been cut short. At 98,000 miles, the Sonata began making funny knocking sounds. We took it into our trusted mechanic, and he tested everything, including codes and found nothing. Nor did the knocking continue while he was testing. So I could not recreate the issue.We went on our merry way, oblivious to the impending disaster. At 106,000 miles, the Sonata began stalling out, with the knocking sound returning. I brought it to my husbands attention and by the next morning, when we went to take it to the mechanic, the car would not make it. The engine kept stalling. We took it to the mechanic and he did his diagnostics and announced the engine was shot and he could either replace or we could have it towed to Hyundai dealership to see what they could do with it, possibly offer some assistance. We had it towed to the dealership, and they announced that they would have to submit a request to Hyundai dealership - to see what could be done about a new engine.At first, the dealership said the manufacturer would do nothing to help. We went back and forth, in the hopes that they would re-consider (knowing that we were loyal Hyundai customers). Hyundai responded that if the dealership installed a used-30K mile engine, then they would not offer any discounts or warranties and that would cost us $7500. However, if they were to install a rebuilt from scratch engine, then they would install for $4500. We are heartbroken. Our Hyundai is due to be paid off in November, and now we are faced with a $4500 out of pocket expense and still waiting to hear if there is a warranty for the repair.My husband is meticulous with his cars. We have four cars - A Toyota Sequoia, Nissan Armada, a Hyundai Sonata and a Hyundai Genesis. We had hoped to add a 5th - (another Sonata for our son), but that will not be happening now. Its dishonest to not reveal this catastrophic failure on the part of Hyundai engineering. And we actually selected the Genesis over the Infiniti and Audi - comparable models. I understand there are two class action lawsuits re: the seizing of the 2011 Hyundai Sonata and other new models. If a contemporary car cannot beat the 100,000 mile test, then you should spend your money on another company, like Toyota, that will go the distance. Both our Armada and Toyotas have over 150,000 miles and still going strong and running beautifully. Good luck to anyone considering a Hyundai purchase, Im sorry to report...
I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.
Good ride, 2.0T is quick and economical. This one comes fully equipped. GPS is lousy. Seat belts are hard to buckle. Seems to be quality build. Like it but would like my AWD back. Nice vehicle. Looks good. Feels good. Needs a GPS upgrade.
I purchased a 2013 Hyundai Accent, and the ABS Light captions when I start the car? My Gear shifter is so difficult to take out of gear, my hand hurts... I guess this is normal for this type of car?
I bought this from a certified dealer in Myrtle Beach who told me the 10-year 100,00 was transferable to me. Otherwise, I wouldnt have bought it. Ive had problems with the airbag light. I took it to a different dealer who now charged me to fix it saying the wiring was bad under the passenger seat. The next evening, I went to move the car and put it in park and it started jumping and rolling backward. I put it in drive and went forward, put it in park and it did the same thing. I had to put the emergency brake on. I called the dealer. They cant get to the car for 3 days so I have nothing to drive, and to top it off, tell me I dont have any warranty. That Im going to have to pay for repairs. I look at the warranty info online from the Hyundai website and it says that warranties transfer over to new owners. I think this company is a sham and the dealers are worse, trying to rip us off. I am a single woman and feel like I am being ripped off many times over starting with the Myrtle Beach dealer. My mom has been a faithful customer of theirs for years and has purchased 7 cars, 5 of them being Sante Fes, from them in 9 years and has recommended them to many people. I am so angry and disappointed with this situation. I guess loyalty doesnt pay. It just makes you vulnerable to unscrupulous dealers.
I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.
My 2012 Sonata - I have 18,000 miles on my car that I bought last February. I paid $30,000 for the car and I already need 4 new tires. I would not have purchased the car had I known this. The dealership (Washington, PA) said they put junk tires on it to get the best test drive performance. This is unacceptable that I had to spend $500 9 months after spending 30 grand on the car.
Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.
The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.
I purchased my 2016 Tucson on 1/18/2016. For the first few weeks it was a dream. It did not take it long til my car would not back out of my garage even though it was in reverse. I finally got it to move backwards after being in reverse for 15 minutes. I called the service department and they told me to bring it in and let them check it out. I did as I was asked and they said they had put it on the computer and there were no problems found. They had a service rep. drive it and it shifted just fine.Fast forward to 2/4/2016, I was sitting at a traffic light and when the light turned green, I gave the car gas and it just sat there. I was stuck for about 20 minutes before it started moving forward. (The people behind me were not nice.) When it did move forward, it just crept. Then it lunged forward almost making me hit the car in front of me. I once again took my car into the dealership and they gave me a rental so they could once again “check out my problem.” Once again, they could not make my car duplicate what it did with me. They said they had not heard of this problem before.I am handicapped and not able to drive myself very often. In the next four months, the same problem appeared when 4 other people were driving my car. I had to make 2 trips to the doctor in New Orleans and prayed that we would not have any trouble. Too much to ask!! Had the same problems in New Orleans. I have over 5,000 miles on my car of which are about 3,000 mine. The rest were put on with the Service Department driving it. I left my car again on 7/14/2016. Today is 7/31/2016 and they still have my car. I told them I did not want it back until it was fixed. They gave me a rental car that I can hardly get out of due to my disability. I am to pick up a SUV tomorrow. Corporate called me and asked me to explain to them what was happening and I did. This was on 7/20/2016 and they told me they would get back in touch with me within 3-4 working days. I have not heard from them. I have to have to make notes each month and have no car. BUYER BEWARE!!!
I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.
Their cars will leave you on the side of the road one day with no help. If they promise something get it in writing. If they recall something it will go to banks mailbox not yours so you have to check recalls yourself. They tell you when you buy a vehicle they if they need to fix it they will give you a loaner vehicle when its broke down. No loaner is given with extended warranty. They find a way to avoid it. They say they reimburse you for rental vehicles. They dont even have a department that reimburses you. Get everything in writing. I can tell you right now every 5k miles alignment was off. My shocks struts only lasted 20k. Replaced 3 times now. Tires wearing wrong since owned. The vehicle dealer alignment doesnt fix it unless you get alignment every 2 oil changes. Air intake funnel before the filter isnt really attached. Just sits there in front of snorkel transmission.Shifts rough when its cold. Their tint they offer always bubbles. The air conditioning smells like mildew shortly after you drive off the lot and every 5k miles after they fix it. Not sure how they fix it but comes right back. The gas mileage they state only lasts 10k miles. After that its about 5 to 10 less even with recommended tire inflation. The paint is horrible. Chips and flakes at 30k. Wiper blades need replacing. Right when you buy the vehicle motors are noisy of the lot and only get worse. The hybrid battery needs replacing at 60k and depending on how often you drive it voids your warranty and if you dont keep more than 30 miles of gas in your car at all times it voids warranty.The first day I drove off the lot my back passenger door lock started buzzing really loud every time I went from park to drive or lock the doors and they had to order the part. Took 2 weeks to get it fixed from day I took it in. Inside cabin is super noisy of outside traffic noise and tires when getting up to freeway speeds. I should have took a test drive on freeway because that would have been a deal breaker. Thats about it. Cant wait to get out of this vehicle. 5 recalls in the first year feel like this car is always at the dealership service department.
On Sunday the 22nd of February at 7:45 Eastern Standard time I received a phone call from legal services saying that my car needs to be picked up, and by the state of Massachusetts I had to surrender my vehicle. I am delinquent in a payment, so I figured if I cooperate and let them take my vehicle, we would be able to work things out. Today is Thursday the 26th of February and my car is still in a tow company parking lot, while these people take their sweet time on telling me whether or not Im approved for a reinstatement. The representatives are by far rude, and no assistance. I cant even explain myself without one of them saying maam, you’re going to have to wait.” These people have no record of that man calling me on Sunday, they don’t know what happened. So, to them I basically willingly gave up my car. Hyundai was one of the only dealerships that was willing on assisting me with a car, but now I feel like maybe this was the wrong dealership to do business with.
Static shocks from leaving vehicle - I am receiving stack shocks from exiting my 2009 Elantra. I have had a strap added to the vehicle (did not stop shocks). It is not harmful but very annoying.
2008 Hyundai Sonata - Driving to work 2 weeks ago, I noticed the rear end of the car felt strange, some movement in the rear end. As I was driving something happened in the rear of the car. I knew I was going to wreck - my car moved so quickly and spun to right, knocking me out. From my understanding of the wreck from a man who observed the wreck - I flipped multiple times, was on my side, landed upside down and slid upside down fast and for some distance and hit a tree (?), a stump came up inside the car - Jaws of Life had to remove me. I am recovering and a guardian angel had to be with me to have survived this horrible wreck - something happened in the rear of the car - there is a recall for a crossbar in the rear suspension that can erode due to snow, salt etc...?
I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!
2011 I bought one of the first Equus. I loved & enjoy driving that car. On Oct 3 I went to Lehman Hyundai Subaru, Inc. to lease a Sonata and have to inform you all that in all my long business life (I own a limo company in NYC) I never been treat so badly. Im still waiting for a check $1950. Im still waiting for a regular plates. Im still waiting for a receipt on who they deliver my car. I lost so much time chasing people at that dealership that I will place a formal complaint to every agency in USA that I will find.
The 2006 Hyundai Accent had low maintenance and also the cost for repairs and the upkeep for the vehicle was always very inexpensive. In addition the vehicle had great mileage on gas which helped when gas was $5.00 a gallon. It was also compact in size which made parking easy and had a 4 cylinder engine. There was a brief recall on the car for issues with the back brake light staying on after the car was shut off but the manufacturing department took care of the problem at no cost.
Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.
Weve leased two new Hyundais in a row and 7 new Hondas leased prior to the Hyundais, with no issues. Going back to Honda or Toyota. The most recent Hyundai was a 2016 Tucson limited, the AC never worked properly from day one. Shortly after the AC came on cool air would cease. This issue is documented on the Cas Complaints website. We had 3 miserable summers in the Deep South with this lemon Tucson. Three different dealers noted the problem. One kept the car 3 days and agreed that the car had a serious AC problem, but all said unless the diagnostic computer gave an error code there is no warranty. The first Hyundai was 2016 Santa Fe, which had a well documented steering issue when highway driving. Again no Hyundai warranty help. Guess we were suckers for leasing the second Hyundai, but the warranty is utterly worthless. If you have a problem, youre screwed!
I have asked their head office five times to answer one simple question about whether their warranty is affected if the vehicle had been modified for a disabled person. Each time they send a stupid response which appears to indicate they never even bother to read the question. Would I consider buying one of their cars? Not a chance. I would rather walk!!!
Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.
Well I had reached the 100000 mile warranty and engine failed. It is a 2014 Hyundai Elantra. Hyundai consumer refused to pay for another engine. This is BS. I am still paying on my car and this should have never happened. I will never buy another one. I always kept up with the oil changes!
Great on has mileage, comfy for long trips, are at 96,000 mile mark and no issues with this car except a few minor details. Little to no servicing except regular checks and tired. Cons: Side mirror sticks, paint on handles has peeled off, 2 pieces back trim window replaced. 6 years, not bad at all!!
Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.
On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.
It seems like a minor problem but the lifters on the back of my 2006 Elantra Hatchback failed just after the warranty expired. To have these replaced at the dealer would cost about $200. I thought they would hold when fully extended but the other day the hatch smacked me on the back of the head when I was looking down into the back of the car.
I purchased a new 2013 Hyundai Elantra GT in January 2014. I bought the Titanium package with my car and about two months later I hit a pothole and ruined my tire. I filed a claim and they not only didnt pay the $200 but never even responded other than to say they needed more documentation (which I submitted). This service is not worth the energy to get a reimbursement! Additionally, my car was advertised as getting 30-39 MPG. I havent averaged over 21 MPG in the past year and I have only 8,000 miles on my car of which 70% are highway miles. Ive tried to deal with this disparity through my dealership (Rogers Hyundai) and have tried contacting Hyundai directly with no response. There should be some compensation for such a huge difference in promised mileage.
The summer of 2010, I wanted the 2011 Hyundai Sonata with a passion. So I waited for three months for this vehicle! From the moment I pulled this car off of the lot, Ive had issues with the car. Issues that I have taken to only authorized Hyundai service dealers and the issues are not fixed. Issues such as steering, tire pressure light and the car not randomly starting. Talk about frustrating. How frustrating to have my intelligence insulted when I take it to the authorized Hyundai dealership and no one can figure out the problem. How frustrating for me to pay for rentals when my car is in the shop and Hyundai cant figure out the problem because as one of the service dealers told me, Hyundai doesnt do loaners for under the hood issues. Ive been late for work five to six times, not including the close calls of being late for work because my car wont start! I have been stuck outside of an establishment at two in the morning because my car wont star. I have videotaped the instances on my phone and showed it to the servicemen that Im not making this up and their reply, The problem never happens here when we have the car, so theres nothing we can do about it. The car steering has been an issue since I first drove it off the lot and once I made it home, I called my car salesman (who is now retired) immediately. He told me to take it to the dealership if I felt something was wrong with the steering! The dealership told me its called electronic steering. I pay a $420 a month car note and $193 a month in car insurance for a vehicle I dont get to use at my leisure.Up until this point, Ive always had perfect attendance at work. I love what I do and I love saving lives. Im in the medical field and my patients dont care nor do my employers if Im late because my car wont start. Just because I drive a Hyundai that has issues that I have repeatedly taken to the dealership doesnt mean my job will give me a slap on the wrist for tardiness. If I lose my job, how will I pay my car expenses? If I lose my job, how will I have money to take care of my family and household? Its cold and snows where I live. Is it fair for me to be stranded for hours at a time trying to start a car and videotape the car not starting in order to have proof that my car has issues?! My lease is not up until August, so am I forced to stick this out until the end of my lease?The sad part about this is I originally wanted to purchase this car at the end of my lease. I went three months without a vehicle, while I patiently waited for this car to be created at the manufacturer. This was my first and last time purchasing a Hyundai! I have no interest in this car or any Hyundai product because of how I have been treated as a consumer. Not to mention, my coworkers, family and friends saw the agony and what Ive gone through with this car without any type of compensation for my inconvenience and even they are shocked by my Hyundai experience! They all feel some kind of way about Hyundai. I had a coworker tell me, My husband and I were considering the Genesis, but after seeing you with your issues with a car thats only 2 years old, I told my husband why bother? Im too afraid we too will experience the same treatment. What frustrates me the most is that Ive contacted a lemon law attorney who has been in contact with Hyundai since September and Im still nowhere! Its as if the Hyundai representative could care less about my inconvenience, my life and my job! The lawyer and I have emailed video clips of me being stranded with the car not starting, sent documentation supporting their service men not being able to fix the problem, and no Hyundai representative has said Lets start talking about how to establish this clients needs and make her experience pleasant from this day on. Its now January and I am in tears, frustrated and an emotional wreck because my job is on the line! No employers care that I have told them and put it in writing that Im waiting on a lemon law attorney to help me find some peace with this vehicle. Please look over my tardiness until this has passed. At this point, I no longer want the car to purchase nor do I want to keep the car until the end of my lease. I dont even want money from it! I only want Hyundai to take this headache away from me and take it apart and service it properly before selling it to another consumer. I would hate for someone to have to experience what I have experienced as a first time Hyundai customer. Im curious to know, how many other 2011 and current Sonata owners have had similar issues?
Twice I have had to pull my 2011 Hyundai Sonata over and get out of the car because of such strong fumes. I almost passed out twice. I took it to two service departments and they didnt say anything was wrong except a dirty cabin filter. Im terrified to drive this car. I also saw several complaints online about this issue.
This morning, my husband goes into the garage and notices all the lights are on on the car. Headlights dash is lit up and brake lights are on. He thinks I left the lights on and goes to flip the switch, nothing, so he starts the car, turns the car off, the electrical goes off but engine continues to run with no key in the ignition. In order to shut off the car, he has to pull the fuse for the fuel pump. He then disconnected the battery, waited for an hour reconnected battery and guess what, the electrical is all lit up again with nothing and I mean nothing in the ignition. So he once again disconnects the battery and we wait.4 hrs later, I reconnect the battery, the electrical is still all lit up but now a new issue. Something caught fire under the cup holders and melted the cup holders and guess what, I am out a car. I broke the 100k yesterday. I have 3 payments left and nothing able to do about it. After reading 900 plus comments on here and googling anything similar to this, I FOUND nothing. When I called the dealership, the first thing out of their mouths was its out of warranty, the entire electrical will need to be replaced, and 3 are you sure it was the car running and not the fan... Will never ever own another Hyundai again.
We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didnt want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.
The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.
My 2008 Hyundai Veracruz with roughly 60,000 miles on it has been at the dealership for two weeks not running. There is damage to the engine and excessive sludge build up which has also damage parts around the engine. I was told that the work is not covered under warranty because it is due to lack of maintenance. I was able to produce receipts that proved I get scheduled oil changes on my car and passed on this information to the dealership. I then called Hyundai North America and filed a complaint and requested to have this work covered under the warranty since it happened from no fault of my own. It has now been two weeks and a Hyundai North America regional manager has failed to reach out to me and contact me in regards to this. I call and email and still have no answers as to what is going on with my car. I have just received a phone call from the dealership that they received an email and that Hyundai will not cover the engine damage because they still find it happened due to lack of maintenance. Nobody from Hyundai North America has reached out to me to discuss these findings. This is the second Hyundai I purchased because I was sold on Americas Best Warranty. This could not be less accurate. The customer service has been below par and the fact that they will not stand behind the warranty and fix what is broken is worse. I will never purchase a Hyundai vehicle again and I ask you to take my experience into consideration before you do. I understand that there is no guarantee that nothing will last forever and I accept that, I can deal with that. The customer service from Hyundai is what is completely dissatisfying and unacceptable.
I really regret getting my car from Hyundai. Id be much more content spending more each month on a different car so that I didnt have to deal with Millennium Hyundai. The Service Department is rude. Im seven months pregnant with a toddler. I needed to know if there is a lender car available while my 2012 Sonata is looked at because Im not taking public transportation in the middle of the winter. I dont make car payments each month to take public transportation.The staff was rude when I called and when I asked to speak to the general manager, they claimed that he had just stepped out. I asked that he call me back before 5pm and to no surprise, he never called me back. The manager of the Service Department was not helpful, was impatient and condescending. When I finally did make an appointment, I got called into work that morning at the crack of dawn and couldnt drop the car off. Now, Im receiving emails and phone calls telling me to reschedule. But when I called, they dont answer any of my questions or offer any help. I cannot just drop the car off with a toddler, pregnant, take the bus and make it to work. Its not possible. I need Hyundai to work with me. I am now driving around in a car that stinks of fire and gasoline whenever I turn the heat or defrost on. Mind you, I have children in the car.Never again will I buy/lease from Hyundai and dont get me started on the tire pressure issue. Also, my husband went to the used car sales section of Millennium Hyundai. You would think they could get a name like first, middle, and last; especially since weve already done business with them! They keep calling and sending letters for (middle), (last), (first). Really? I cant wait for this lease to be up so that I can be done with this computer.For me, the consequence is that Im stuck with this car for the next 2.5 years. And for Hyundai, they lost a customer.
This car is very dangerous on the road. When resuming speed after a stop sign or making any turns, the car stalls and then when the gas pedal is pressed it takes off like a jackrabbit. I was told that a 1.6 litre on a crossover doesnt have enough horsepower.
2013 Hyundai Tucson Engine Failure @ 125,000 miles - Lower end rod bearing failure with no warning, no check engine light and all service has been done as required. Im getting a new engine for $7000 plus, I cant buy a new car for that price, includes labor which is nearly 1/3 of the cost. Im questioning any further purchases of a Hyundai product. This has happened in several other Hyundai vehicles but no class action as yet.
I took my car in for TMPS sensor. They could not reset the computer to make the light go off so I had to take off from work, travel another hour to take it back in, then somehow a lug nut got twisted off which I could pay to replace and another sensor was out. Nearly $300 later, I left with a broken wheel stud and the TMPS light came on going back to my house. I called and requested my money back as I now dont trust Coughlin Hyundai, but we all know that isnt going to happen.
I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.
Id like to bring to your attention a series of events that reflect a negative attitude and disrespect towards customer of Hyundai Motor Finance by the employees of HMF. In September 2012, I financed a vehicle through Hyundai Motor Finance. For reasons beyond my control, I have been past due on my $550 monthly payment since last November. I have, however, made every attempt to make sure my payment was received before the 30 days late to ensure I dont receive a negative credit history. I made my last payment on April 27, 2013 26 days late. However, HMF placed my account at over 30 days past due which I know will reflect negatively on my credit.I have now accumulated several late fees, and I understand that. My biggest complaint is the approx. 10-12 harassing phone calls I get, sometimes on a daily basis! Customer service employees, as well as their supervisors, seem to be oblivious to what the customer is telling them. They are rude, disrespectful, and completely inattentive to customers trying to work through difficult times. I am positive that the number of consumer complaints towards Hyundai Motor Finance is already hurting Hyundais business model. I had such a wonderful experience with the salesman and dealership I purchase my car from; its just a shame that relationship is being destroyed by the finance division of your company. Somebody do something to correct this awful experience!
I have a 2005 Hyundai Accent. I bought it from the dealership certified pre-owned in 2005. Halfway through my paying off the vehicle, the transmission went. It had may 60-80k miles on it. I had it replaced through AAMCO, who purchased a brand new part. It lasted a little over 4 years, now its not even at 150k miles and the transmission has gone again. Hyundais parts suck! All I can say is never again, Hyundai. Never again will I purchase one of your shoddily-made vehicles.
My 2017 Hyundai ELANTRA that I bought new has 73,000 miles and the engine has blown up, We have service records HYUNDAI refuses to fix my car! It sat at the first dealership where we had it towed for SIX WEEKS after it overheated with NO WARNING! This dealership told me several different things were wrong with my car...Then they finally told me it could not be fixed it would have to have the Engine replaced. Dealership told me it WOULD be covered under warranty because we were under the 100,000. I asked to have it moved to what I thought was a more reputable dealership because of the length of time it took them to tell me what was wrong with my car and the different things they said were wrong with my car. I had lost faith in that dealership but at the time still had faith in Hyundai! We also had spent six weeks with no car!!I was afraid dealership number one could not fix my car because they stated they only had one mechanic and were a much smaller dealership! Had car moved to second dealership who I thought was more reputable after they received it seven days later Hyundai CORPORATION is now saying it is NOT covered under warranty! So I was chastised for moving my vehicle From one dealership to the other! I have the same service records I gave to the second dealership that I gave to the first dealership where it was covered under warranty! If you can help in this matter please email me at **.
I purchased a brand new Hyundai about a month ago and have had nothing but problems with the BlueLink app. Originally, I had issues with the app timing out, reading that my battery charge was at zero percent when it really was mostly charged (a little startling at first until I realized the app was faulty), and also a red alert telling me my car charge wasnt connected when it clearly was charging in front of me. I called and had this corrected (for the most part) until recently when I called again as the app wasnt responding. When I called this last time and talked to Yannick in Winnipeg (not sure why they have their call center in Winnipeg) I was told from the start to uninstall the app and reinstall a new version as the new version has bug fixes.After I did this Yannick asked me what kind of phone I had and I told him I have an iPhone 6. He then said that BLUELINK ISNT COMPATIBLE WITH AN iPHONE 6. I was shocked to hear this and upset that he asked me to download the new version of BlueLink BEFORE asking me what kind of phone I had. He said I cant reinstall the original version I had as that one is no longer available to install. This information was confirmed in writing by a supervisor with BlueLInk. So now I cannot use BlueLink unless I use a different device (which I dont have). Im certainly not going to cart around my laptop in the supermarket so that I can see remotely how much charge is left on my battery.Its very frustrating as this BlueLInk app is marketed so strongly by Hyundai. The app is featured prominently in every TV commercial, their websites and on all of their print advertising. Yet its got so many problems (apparently the same problems for several years judging by the reviews). Its amazing that the BlueLink IT team isnt fired and a more senior and capable team take over the operations. I was really looking forward to using the BlueLInk app and was even told by the salesman you can be vacationing in Europe and see how quickly your car is being charged in Canada. Haha, pretty funny. He obviously had never used the app before. Im currently in discussion with the GM at the dealership to get a credit for the equivalent value of having 3 years of BlueLInk. This was offered as a 3-year free trial and Im sure that it was reflected in the purchase price.
The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.
I bought a 2013 Hyundai Elantra For $8999 with 83,000 miles on it in January 2018. Today is March 20, 2018 and the car needs a new engine. They will not replace the engine. I took it to Morrie’s Hyundai to fix and they refused to fix it saying Hyundai corporate refuses to fix the engine because I am 2nd owner of the car that the 100,000 mile warranty does not apply. Who has allowed them to make and sell cars, take peoples money and not honor the warranty. It’s a crime that needs the law to look at this. I have a car loan on a dead car not even worth enough to trade for another. I want the engine fixed or my money back or at least replace the car.
Hyundai Sonata 2006 has Faulty Airbag sensors in it. My car has 95000 miles on it, but however many people after driving 75000 miles have similar problem. Within 3 months I have issue twice with that. The service engineer told that this a problem with Seat belt sensor. So first time it was on the passenger side and after a month it was my driver side. Every time I was charged $350. Please be aware of this if you are using Hyundai, if so please be prepared for it.
I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.
I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.
I bought an Elantra 2011 in the US. During the first year, it was 3 times in service for over three months for the same problem with its electronics. Its still in service under the 5th repair attempt. I contacted a lawyer to deal with Hyundai Motors America (HMA) and request a replacement or the cash back. Hyundai is trying to do anything possible to avoid this situation. They rather spend more money in warranty claims than giving me what I paid for and deserve. We will take legal actions against HMA. I will never buy Hyundai again and make sure that anybody I know wont do it either. They ll loose.
I am using a Hyundai (I-10) car, about 2 yrs old. It has a major defect since I bought the car. I sent it to the showroom many times where I bought it from. But my prob is not yet solved. Due to this problem, I am putting a case against your Hyundai company.
We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.
I was in a side and front end collision and my left side airbag went off but my driver air bag did not after trying to avoid a head-on collision with a dodge truck. After the truck hit my left side, I ended up going through a wire fence and hit a steel pole and a cedar tree before my car stopped. After all that no steering wheel airbag. This on 11/14/11 at 6 a.m. Im feeling pain and Im not happy at this point.
2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???
A.) OVERALL QUALITY: Hyundai is now (and will be likely continue to be involved in) --> MULTIPLE-CLASS ACTION LAWSUITS
2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.
I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldnt get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said thats okay and added it as a trade to bring the financed price down to what I could afford.We sealed the deal after a full day of bull**. Three days later, the dealer called me and said its not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldnt afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.
To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.
My 2007 Hyundai Entourage at 49,798 miles had to have its pulley replaced at my expense. Obviously the part was defective. The dealer said there was no implied warranty, so I had to pay $279.57 for the labor and part. I never had a pulley replaced on any car I owned. One van had over 250,000 miles on it, and the pulley on it was still good.
I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.
I bought a 2011 Sonata in Jan. 2011. In March, I called my dealership to report that my car was pulling to the right. The service manager told me it was from the strong winds we had been having. I also called the dealership in late March because my moon roof was leaking. I took it in and they put a new moon roof. In August I again called and told them about the moon roof leaking again and that I needed some door dinks pulled out (I purchased that extra package). The dealership set up a appointment for me and when I arrived, the service manager told me it was the nature of the beast for the moon roof to leak and he had not made an appointment with the people who fix door dinks. I ask him if he was going to make a note about my moon roof and that the car still pulled to the right. He replied, What do you want from me? very harshly and stated they do not make notes when no work was done. Travel time for me to get to the dealership is 1 hour and I have taken off work to take my car in. This past summer, I did get a recall on the front of the car (The recall was about struts being bad). I called the dealership and ask about it and he informed me that they were waiting for a tool to be able to do the recall and he would call me and set up an appointment. I never heard anything from them, so I called in November and they set up an appointment for December 16. I also ask about getting the door dinks fixed and he stated he would set up the appointment for that also. I took it in on the 16th and they worked on the front end of my car and when I picked it up, I was informed my front right wheel was bent. They moved it to the rear of the car. I believe the rim was always bent from the day I purchased it, but he said they would not warranty it. I believe this should be warrantied. They did not make an appointment to get my doors fixed. I would travel to Columbia, Mo. to another dealership if that has to be done. I love my car and believe Hyundai does not treat their customers like this and want to stand behind their promises. Thank you for your time.
Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.
Your roadside assistance is horrific.. I had a flat tire. Could not inflate with your inflate a tire. The tire was tore up because you didnt have spare. Had to call roadside. They never showed up. This was Sunday 2/22/15. I was told they could not tow me to dealership until the following day. If I would have left my car on road it would have been towed per state trooper.. Thank goodness for the kindness of the trooper in Glen Allen, VA. He took my son to merchant tire, dropped him off. His girlfriend had to stay with car and the trooper checked on her. I could not get to the car soon enough and the trooper came back and picked my son up and took him back to care. Thank you so much trooper for your care and concern for my young son and his girlfriend stuck on the side of the road. I have also been on hold for 45 minutes waiting to get thru to Hyundai roadside, no answer yet. So much for your care and concern and this will be reported to 12 news on your side... The customer service rep was very hateful when we got thru the first time, said could not tow to dealership after hours. Bla, bla, bla. Thanks Hyundai for your help. I will be trading my car for another make and model. Goodbye.
I bought brand new Hyundai Elantra 2014 and after 3 years my engine failed. They couldnt identify the cause behind engine failure. They ordered new engine from Hyundai for replacement. My car is at dealership since past 6 weeks and still they didnt receive engine nor any updates. Worst service I ever seen for any automobile companies. Their cars are not reliable and not long list. Poor choice to buy any Hyundai car. Its better to walk than having car from Hyundai.
I purchased my Hyundai Tucson when I lived in MA. I moved to NH a few months ago and now need to register my car there. I went to the DMV, filed the necessary paperwork, and the state sent this request in, as that is their process. This was in mid February. I received a phone call on March 14th from a representative from Hyundai that they needed me to call them back to confirm my new address. I called them back that evening. I gave them my account number and my new address. I was told that was all they needed and they could now start the process. I contacted the state of NH on March 21st to see if they received the title yet, and they said they had not, and they suggested that I call Hyundai to get an update.I called them that same day and I was told that the note in the system said they were waiting for me to call them back, which made no sense because I had done just that a week ago. I was also told that they could not give me any updates because thats what the note in the system says and if I call and speak to someone else, they will tell me the same thing. I waited two days and called back for an update. I got the same response and this time, I was told that the state of MA was holding things up because the title is an electronic title.Well, I had my insurance agent then contact the state of MA once I received that update and the state told her that Hyundai never sent in the request. So, of course, at this point I am livid. I called Hyundai back again and I was once again told about the note in the computer, even though at this point I had called 3 or 4 times. This new person that I spoke to now tells me that what is causing the issue is that the state of NH sent in the paperwork that I signed, instead of me sending it in. What?!It has now been 6 weeks and I am told that it could be another four weeks due to the process at Hyundai. I am outraged at this. The process should have been kicked off on March 14th when I called back with the information they were requesting. I dont understand how here it is April 3rd and they still havent even sent in the request to MA for the electronic title? Its really a simple matter. NH just needs the title so they can turn it into a NH title because that’s where I live now. I moved with my fiancé. He filed his paperwork the same day as me, the state sent it to his lien holder same day, and he was l set as of March 21st. His lien holder didnt give him any problems. They just processed the request as they should have.As soon as this is resolved, I am refinancing my loan with my fiancé’s lien holder. I am very unhappy with Hyundai Motor Finance and I would never recommend them to anyone. They have lost my business for sure.
When we first got our leases in 2016, we tried to set up auto withdrawal. My wife tried to set up auto pay and was told it was $30 a month. I told her she was wrong only to find out she wasnt. So my company chose to pay it. At the end of the lease we started to receive nasty messages saying we were behind on our payments. It turns out that Hyundai ceases auto withdrawal within two months of the lease end as standard procedure. Now that would be nice to know! So I had to make the payment and Western Union fee, who uses Western Union? No credit cards allowed. So I return the car to the dealer, but I still get bills in the mail. Call them again and they say I owe two payments. How can that be? I had already turned in the car! Turns out that the maturity date was the 18th and that was the date that I turned it in. OK so whats the problem? According to them the day that you turn in the car is the day before it matures and if you wait till the day that it matures, then you pay the next months payment! So its not a huge amount of money but Ill never use them again.

