In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

I drive a 2013 Sonata (21,000 miles). This is my 4th Sonata, which I dearly love. In the past 6 months the battery has gone dead twice. On one of the incidents, I could not open the door without the alarm system activating. Anyone else have this problem?

I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles on it. At 64000 the engine blew. There is a class action lawsuit regarding my vehicle but it is Vin specific even though its within the year of the engine blowing. Hyundai only cover half I had to cover the rest over $4,000 for a new engine. I will never buy another Hyundai again. Their cars are junk and they dont take care of their customers.

Hello, DONT BOTHER WITH THESE CROOKS, looking into my options for a court case as we speak. FIRST I bought my car in 2016. Everything was great in that aspect, my salesman Ron was very nice, friendly, down to earth and not fake. I left happy, I loved my car at the time. I went to the bank for a different reason, paperwork in hand because I was going into work right after that. One of the loan officers said, Hey you bought a new car. Congrats. You mind if I take a look at that paperwork, I said, Sure no problem.. Well well. Long story short she seen that they snuck in a $2000 warranty that I DID NOT agree too. We all know Hyundai has the best warranty around. 100,000 miles or 10 years which ever comes first. She also seen my rate was way too high. She fixed that as well. She also saved me almost $200 a month on my payment a year off the loan.Fast forward to today. I just got my title in. Ive paid off my car this year. Title says 3,229 miles on instead of 9 miles like it was when I bought it. Also says USED when it was brand new off the showroom floor. I have a picture of the odometer the day I bought it and left with it where it says 9 MILES!! not 3, 229 miles. I now do some research and see this is something they do all the time, sell people LOANERS and or RENTALS and say that they are brand new. Plop them on the showroom floor and screw over people right and left. Not me. Im not letting this go. NO way NO how! I work hard for my money and I will not be fooled by some car salesman prick in a Walmart suit. Thank god I took pictures of that odometer. Thank god!I called today and spoke to a DJ who actually said I looked up your paperwork and **. REALLY BRO? Ok. Tells me I knew I bought a loaner. I said, A what? You know a rental car? The hell I did. Joe and Ron never disclosed to me my car was a rental just like they didnt tell me about the extra warranty they threw in I didnt ask for.. Empire if your reading this... Ill be in touch...dont worry.

The 2006 Hyundai Accent had low maintenance and also the cost for repairs and the upkeep for the vehicle was always very inexpensive. In addition the vehicle had great mileage on gas which helped when gas was $5.00 a gallon. It was also compact in size which made parking easy and had a 4 cylinder engine. There was a brief recall on the car for issues with the back brake light staying on after the car was shut off but the manufacturing department took care of the problem at no cost.

Worthless Warranty. My 2012 Hyundai Genesis engine broke a piston rod and punched a hole in the block. I had just had the oil changed and the engine was full of oil. But because I didnt have the oil changed at a Hyundai dealership, Hyundai America claimed I didnt have any oil in the engine and denied my warranty claim. This was with 45,000 miles on the engine. Nothing I could do would change their mind. If they say no, thats it regardless of their warranty. What a lousy company!!!

Hyundai is an unethical company. I own a 2012 Hyundai Sonata. At 52,000 miles, we need a new transmission! What kind of car needs a new transmission at 52,000 miles?? The mechanic at the dealership even told us that we may have received a faulty transmission because they shouldnt need replacing at 52,000 miles. Our warranty was 2 months out of warranty so the dealership was optimistic that headquarters would still pay for the transmission and service because our car had such low miles and had so recently gone out of warranty. After the Hyundai dealership went back and forth with Hyundai headquarters, they told us they were unwilling to cover the cost of the transmission! The customer service was absolutely horrible. I have never had such a bad experience with a car company in my life. Hyundai should treat people more ethically instead of trying to squeeze me of every drop of money out of consumers they can.

Hyundai Motors did contact me and refunded what I paid to the towing company. We would have deleted the comment I made earlier but was unable to do so. Thank you Hyundai Motors for your quick response.

Title release - Hyundai Motor Finance - I sent in a check overnight paying off my car. I was told the title would be released within 38 hours. After a week, I called and learned it wasnt released but that it would be sent on the next business day - Monday for overnight deliver. It wasnt sent until Tuesday regular deliver and told it would arrive on 7-10 business days. Awful customer service. One lie after another. Company does not follow protocol. Awful. Awful, awful.

2012 Hyundai Velostar - They make these cars attractive to the younger drivers but I would never put my child or myself in another Hyundai. My daughter totaled her car with all front end damage. None of the airbags deployed. She hit her head hard enough to knock her out. I called Hyundai the day after the accident because even the officer working the accident and the collision center had enough sense to know the airbags should have deployed. After 3 weeks with no car and hearing nothing. I called them at which point they wanted to mail me a packet to complete and mail back and then they would start their investigation. They will not help you... They make it so difficult that you give up!

I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.

My 2017 Hyundai ELANTRA that I bought new has 73,000 miles and the engine has blown up, We have service records HYUNDAI refuses to fix my car! It sat at the first dealership where we had it towed for SIX WEEKS after it overheated with NO WARNING! This dealership told me several different things were wrong with my car...Then they finally told me it could not be fixed it would have to have the Engine replaced. Dealership told me it WOULD be covered under warranty because we were under the 100,000. I asked to have it moved to what I thought was a more reputable dealership because of the length of time it took them to tell me what was wrong with my car and the different things they said were wrong with my car. I had lost faith in that dealership but at the time still had faith in Hyundai! We also had spent six weeks with no car!!I was afraid dealership number one could not fix my car because they stated they only had one mechanic and were a much smaller dealership! Had car moved to second dealership who I thought was more reputable after they received it seven days later Hyundai CORPORATION is now saying it is NOT covered under warranty! So I was chastised for moving my vehicle From one dealership to the other! I have the same service records I gave to the second dealership that I gave to the first dealership where it was covered under warranty! If you can help in this matter please email me at **.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

When we first got our leases in 2016, we tried to set up auto withdrawal. My wife tried to set up auto pay and was told it was $30 a month. I told her she was wrong only to find out she wasnt. So my company chose to pay it. At the end of the lease we started to receive nasty messages saying we were behind on our payments. It turns out that Hyundai ceases auto withdrawal within two months of the lease end as standard procedure. Now that would be nice to know! So I had to make the payment and Western Union fee, who uses Western Union? No credit cards allowed. So I return the car to the dealer, but I still get bills in the mail. Call them again and they say I owe two payments. How can that be? I had already turned in the car! Turns out that the maturity date was the 18th and that was the date that I turned it in. OK so whats the problem? According to them the day that you turn in the car is the day before it matures and if you wait till the day that it matures, then you pay the next months payment! So its not a huge amount of money but Ill never use them again.

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

I walked out to my car to find that the paint had peeled off the roof above the windshield. I took my car to the dealership and they told me it was beyond the 3 year paint warranty, it was six month past the warranty. I was told the service department would contact Hyundai directly to see if they would handle re-painting and that the service department would call me in about 4 days. I waited a week and called, no one answered so I left a message. No response from the message so I called again and was put on hold and hung up on. I called a third time and was told someone would call me. After two and a half weeks I get an email asking for pictures. After a few days of no further response, I sent a reply email about the pictures and was asked if I had filed a claim with Hyundai. How would I have known to file a claim when no one has contacted me? Russell Westbrook Hyundai use to give great service. Ive leased 3 vehicles in the last 8 years, this will be my last!

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

I bought my daughter a new 2004 Elantra GT. The dealer have not been able to correct a starting problem with the vehicle. The dealer could not solve the problem while the vehicle was under factory warranty. And until this time, the dealer have sold us parts that we didnt need, saying that the various parts would solve the starting problem. Nothing they have tried have worked. Never will we ever purchase another Hyundai.

The last time I had my car serviced, it was at 24000 miles and the service person said my tires need to be changed. Tell me why my $42.000 Genesis should need tires. We only do local driving. Im not very happy.

I have a 2007 Hyundai Elantra and my air bag light has been on for about a year. I had it fixed a year ago and it came back on about three weeks later. I went to the dealer for the recall. They completed the recalls on the connector cover and ACU programming and the light is still on! The dealer recommended I replace the front passenger seatbelt buckle, which I did and the light is still on! I suggest everyone on this site take five minutes and report your issues to the government at www.nhtsa.gov or call 1-888-327-4236. This is the only way we will get a recall to have this problem fixed. Obviously, the recalls out there arent fixing the problem so please call and file a complaint.

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

I bought a new 2016 Hyundai Veloster in June 2017. This bad smell would come and go. At that point youd smell the damp smell on your clothes and hair the test of the day. Well that week in June there had been lots of rain, car smell came back. Took the car to the dealership on July 24 for oil change. 25th took the car in for them to investigate the smell. Had a water leak at the roof of the car, where the seal didnt bond the glass roof to the frame. Water had gotten into the car and floor was soaked. Him ** ordered a new roof, carpet, Sun visors, and headliner. Called me to come pick up the car. The car still had the smell. I know firsthand I smelt like the car many off times. Had to go in public smelling like sour mildew from this car. I wasnt happy. Manufacturer refused to stand by its product by honoring what was wrong. Ruet treated me like it was my fault something was wrong with the car. The car needed everything material and electric replaced.She even contacted the dealership to see if the car was drivable with the mold and mildew. My health wasnt an issue to them. The Veloster roofs can leak and cause mold and mildew and that horrible smell. Clothes ruined by that smell. Cant get them rid of the smell as they sat in the car as my back up clothes from walking. I still have the paperwork from the car that smells and it was in the glove box.

I have a 2012 Genesis with 42,000 miles on it and it blew an engine. A piston rod broke in half. Hyundai refuses to cover it under the warranty because they claim it was out of oil. I just had it serviced, but not by Hyundai, and there was oil in it. In fact when the rod broke the engine spilled oil all over the road and the tow truck. Even the dealer confirms that. But no the supreme judge at America Hyundai says no oil, no pay. The warranty isnt worth the paper its written on!!! Never, ever buy a Hyundai! The experience is bitter beyond description.

Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.

We purchased a new 2011 Hyundai Sonata in 2012 from the dealership. We actually purchased it for our college students, however, my husband and I liked it so much that, we gave them one of our other cars to drive instead, and kept the Sonata for ourselves. We have told many people how much we liked the value of the Sonata, in price, appearance, reliability and gas consumption. Because we liked it so much, we decided on another Hyundai, and bought a beautiful 2014 black Hyundai Genesis. We have honestly been considering an additional purchase of another Hyundai Sonata for our youngest son. However, our glowing opinion has been cut short. At 98,000 miles, the Sonata began making funny knocking sounds. We took it into our trusted mechanic, and he tested everything, including codes and found nothing. Nor did the knocking continue while he was testing. So I could not recreate the issue.We went on our merry way, oblivious to the impending disaster. At 106,000 miles, the Sonata began stalling out, with the knocking sound returning. I brought it to my husbands attention and by the next morning, when we went to take it to the mechanic, the car would not make it. The engine kept stalling. We took it to the mechanic and he did his diagnostics and announced the engine was shot and he could either replace or we could have it towed to Hyundai dealership to see what they could do with it, possibly offer some assistance. We had it towed to the dealership, and they announced that they would have to submit a request to Hyundai dealership - to see what could be done about a new engine.At first, the dealership said the manufacturer would do nothing to help. We went back and forth, in the hopes that they would re-consider (knowing that we were loyal Hyundai customers). Hyundai responded that if the dealership installed a used-30K mile engine, then they would not offer any discounts or warranties and that would cost us $7500. However, if they were to install a rebuilt from scratch engine, then they would install for $4500. We are heartbroken. Our Hyundai is due to be paid off in November, and now we are faced with a $4500 out of pocket expense and still waiting to hear if there is a warranty for the repair.My husband is meticulous with his cars. We have four cars - A Toyota Sequoia, Nissan Armada, a Hyundai Sonata and a Hyundai Genesis. We had hoped to add a 5th - (another Sonata for our son), but that will not be happening now. Its dishonest to not reveal this catastrophic failure on the part of Hyundai engineering. And we actually selected the Genesis over the Infiniti and Audi - comparable models. I understand there are two class action lawsuits re: the seizing of the 2011 Hyundai Sonata and other new models. If a contemporary car cannot beat the 100,000 mile test, then you should spend your money on another company, like Toyota, that will go the distance. Both our Armada and Toyotas have over 150,000 miles and still going strong and running beautifully. Good luck to anyone considering a Hyundai purchase, Im sorry to report...

I have had issues with the transmission not shifting properly when pressing on the accelerator. I have taken it back to the dealership several times and am always told that it is their new transmission and is normal. Finally, they said they had a reset they could do for it, this seemed to help for about a week. After this things got worse, it not only went back to the chugging with the transmission but also lost power when accelerating from a stopped position (like turning in front of oncoming traffic). I would pump the accelerator for it to finally go. I filed a claim with Hyundai, finally got a call from them and was told to take to dealership, of course they found nothing wrong, everything is working to “their” standard, and that it’s just their new transmissions. I said I had another vehicle (Not Hyundai) that has this type of transmission and it doesn’t do this, she said, Well. This is Hyundai Transmission. I am beyond Frustrated and Disappointed with Hyundai products and Customer Service! I will never buy Hyundai and will and have recommend everyone to NOT buy Hyundai!!!

I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out at 60,400 miles. The repair including labor was $2400. Hyundai Inc. has refused to make reparations on this because they said I had car fixed at a private mechanic. My case number is **. There’s no money refund.

Salespeople were no-pressure. The Tucson is our 3rd Hyundai and theres lots of value in Hyundai, especially the warranty. Also lots of trouble-free miles at a pretty good price.

I have paid all of my car payments on time for the life of the loan and when I go to make my last and final payment I see that it says past due 30 days? Statement says due date Aug 19, 2018 so I go ahead and make a payment with the representative over the phone Aug 23, 2018. She could not give me an explanation as to why it says past due when the statement says otherwise. I ask to speak to a supervisor who of course was unavailable and was told I would receive a call back. Never happened. It has not been reported to my credit bureau negatively. I am in the middle of a home loan which will now be greatly affected. It would be nice for a call back to have this rectified.

I bought a new 2016 Tuscan a few days ago and finding welcome light in the handle doesnt work. Door courtesy lamp doesnt work and acceleration is bad. Ive contacted the dealer (Sisley Hyundai) and they have asked me to take the car to the dealership. So far I have taken it back to the dealership twice. They couldnt give any satisfactory answer, neither could solve the issues so far. They have asked to take it back again but I feel they are just killing time and cannot do anything. These seems like a factory defect as I find lot of customers are also complaining the same. Hyundai Canada needs to recall this car immediately. And I would rank this car as - do not buy.

Hi, just wanted to share with experience Ive had with Hyundai. I have encountered several issues with my Equus, both with the 2011 and the 2014 models. With the 2011, it was serviced a multitude of times, concluding with the installment of a new compressor. However, the cooling (or lack thereof) issue still remained. When that lease ended, I was assured that the A/C issues with the Equus had been rectified. In good faith, I leased a new 2014 Equus, and much to my dismay, the A/C issues were NOT resolved! So, here I am, AGAIN, in the same exact predicament! Hyundai insists on continuing to deny this problem exists and continues to market inferior products. Any consumer can read the blogs on the internet and clearly see that there is a definite A/C problem with the Hyundai models, including the Equus! Hyundai is lessening their credibility in continuing to deny this issue exists! Hyundai needs to step up to the plate and stop denying that they do not have an A/C problem with this vehicle. They MUST do the right thing. Otherwise, their reputation will be at stake. Recurring customers like me will no longer return, and unfortunately for Hyundai, we will tell others about the poor service and callous treatment we received and of our negative experience.

Hyundai has been a good car. My husband also bought a Hyundai after I got mine. I will probably get another one as my next car, too. Its very reliable and has had very little issues. I liked that it is safe and its not too big and not too small. It gets decent gas mileage. I liked how it looked. The trunk is quite big. It has a very good warranty. However, I wish the music system was better. Factory battery didnt last too long. I would like a back up camera and Bluetooth features to connect with my phone.

I purchased two years ago a 2011 Hyundai Sonata Limited certified used from a local Hyundai dealership in Waterloo iowa. At the time had done it to replaced another Sonata that had electrical issues. Last September I was made aware via the Internet that my car had a major recall with the motor. At the time, I thought about trading the car in, but no dealership would touch the car because had a knocking noise which lower value of the car. So fast forward today, I eventually had the engine replace.When I picked up my car the dealership they not only replaced the engine but done the recalled for the brake stopper pad. Soon after my current nightmare started. The motor sound like it was whistling sound every time I drove it. At first I thought it was because it was braking in so I didnt let it worry me. Then a few months later it stop this when the knocking sound came back. Also car didnt want to shift right and one time it would not start at all. Last straw was the check engine light came on and stay on. I had taken the car into a local repair shop who put it on the computer. This is when he informed me that three of the four valves were gone. That should not happen if a complete engine was replaced.So I contact Hyundai to informed them that my engine was gone again and they need to buy back this piece of junk. They took their sweet you known what time to respond to my request or even find another solution to my problem. They cant be trusted. I should mention, on September 27 about 400 pm CST I almost in serious car accident with this piece of junk. As I pulled into the parking lot of daughters dance studio, I had applied my brakes. Was putting the car into park, when the car suddenly speed up and jump the curb coming within inches hitting the building. I was completely in shock when it happen. So, asked if she seen me put my foot brake on the brake. She told me yes.So right away I called Hyundai about this event and got told have my car tow to a local Hyundai dealership which would had been the one who had done the original recall work. I done it as told and when I did not hear back from Hyundai or the dealership where the car was tow to, I got a big song and dance from them that it went to some regional Manager I should hear back soon. As of yesterday did not hear back from them, so I had my car tow outed the dealerships parking lot and sent to another reliable automotive repair shop to have the car inspect for engine damage and the brakes fix.I was lucky I had not been killed driving this piece of junk. I am now 10,000 dollars under water with this car, and cant even drive it. My advice to all who are thinking about buying a certified used Hyundai Sonatas or any other hyundai product that matter is dont. You will get burn and hurt. Take it from me. They make a beautiful product for great value, but being cheap is the being not worth at the end.

New I10 Not Working: This is to inform you that I had purchased a new Hyundai i10 Asta on 11th April 2012. The vehicle was registered under registration no. **, and the same was delivered to me at 7pm on 11th April 2012. After taking possession of the car, I left for my residence at Naigaon. As I was closing towards Naigaon, my vehicle stopped working after a run of just 68 kms and was completely dead. I parked the vehicle and next day, I called up their call center and complained for the same. I was given a complaint no. (job no. **). Their technician, Mr. **, reached the spot and inspected the vehicle. After nearly working for two hours on the vehicle, he reported that the vehicle cannot be repaired as it would not start; hence, it had to be towed to their Thane workshop. He called certain concerned people, asked for a tow van and gave a report form giving details as vehicle not starting, alternator problem, taken by towing.From there onwards, my turmoil to get my vehicle repaired started. I called up the showroom from where I had purchased my vehicle and spoke to their sales manager, Mr. **, tel no. **, who promptly shifted his responsibilities to Mr. **, tel no. **, stating he is the technical in charge and will be able to help me out. On contacting him for two days, I got only one reply from him that we are trying to locate the fault. On pressing him to give me a proper status of my vehicle, he abruptly said that he was not concerned about it and was just trying to help me out and I should be contacting their technical in charge of Thane workshop, Mr. **, mobile no. **, as the vehicle was in their possession. After explaining to Mr. ** the entire case, he to promised to come back and report the same. As I did not get any response from him in the next 24 hours, I called him back on which he told me his assistant, Mr. **, will keep me updated of the status. I waited for another 24 hours waiting desperately for his call. I called Mr. ** and informed him that I have not received any call from Mr. **, on which he was very courteous of giving me his mobile no. ** (Mr. **). He called me up in the next 10 minutes and Mr. ** was the first person to update me that the vehicle had some alternator problem which they will replace and the vehicle should be ready by 16th April evening. After calling him again in the evening for my vehicles delivery, he told me that there were still some problems with the new alternator as the current was fluctuating and the vehicle needs further inspection for a day. I asked him if I could speak to someone senior but he could not provide me with any. In my desperation, I went to the Hyundai site address and got the number of M/S **, assistant manager, western division regional office, tel no. 022 40969000. On speaking to her, I thought I am coming close to solving my problem who promised me that she will look in to the matter and come back within an hour. After contacting her after an hour, she told me that I will see that my regional manager will personally look in to my case and by tomorrow, she will be coming to some solution. On 17th April, I tried to call M/S ** but I couldnt go through her tel. no. But I got a call from Mr. ** stating that the alternator replaced was also defective and they were waiting for a new alternator to arrive.This probably was the peak of any company being so irresponsible and hence, I once again called and told M/S ** that I do not wish to take a repaired vehicle, where their best technicians as claimed could not locate the problem in nearly six days for a brand new vehicle which was used for only three hours and approximately 70 kms. After purchasing a brand new vehicle and it stopping within three hours of delivery and me desperately calling nearly 125 times to their six top company representatives in the last six days and going in to hardship like getting stranded in the middle of the night and using a car on rental for the last seven days, my problem has no solution as I was forwarded to one more executive Mr. ** (**) by M/S ** as she had to go to Pune and could not attend to my problem. Last but not the least, Mr. ** has once again promised to look in to the matter fairly. As a customer, I dont deserve to suffer like this whereby I will be forced to address my complaint to the Consumer Forum as no solutions are seen.

Consumers please beware when buying Hyundai car. I bought Hyundai Sonata 2011 in June 2014 and the car is a piece of crap. So far I have this car almost 2 years and I already spent tons of money fixing it. Something is always wrong with it. The electrical, the gas, the brake, the fuel line... In addition I received 3 different recalls notices that the car is not safe to drive... Really 3 recalls in less than 2 years?What the **??? I have not even driven 100,000 miles or 5 years on this car yet and have spent thousands of dollars fixing the piece of JUNK/GARBAGE. So stay clear from this brand and do your homework thorough. Dont just Google it because they paid lots of advertisements money to be on top of the search page so all you see is great things about this piece of CRAP. Instead looking at buyers comments on various websites, or ConsumerAffairs to get a real picture and its condition before you buy. Personally, they LOST me as a customer forever. I WILL NEVER BUY FROM HYUNDAI AGAIN AND WILL MAKE SURE ALL MY FRIENDS AND FAMILY KNOW ABOUT THIS. Very angry Hyundai car buyer.

Worst service I have ever experienced. I chose this company because it claimed to have the best service, but it turned out to be all a ruse. They disrespect you behind fake smiles and artificial manners. I have owned several cars and dealt with several companies but I have never been treated with such disgrace. All the problems Ive come for are caused by the cheap and weak manufacturing of this car. Not even the cars remote lock lasted more than a few months. This company is crap starting from its products and ending with its disrespectful employees.

The sun visor wont stay up. It almost caused me to hit the car in front of me because of the lack of visibility. I called the dealership and there has been no recall in this matter, even though I did research about this sun visor issue and numerous complaints in Sonatas from 2006 to 2008.

I do not understand, and I will try to summarize my experience so as to save everyone the grief of reading an extensive unpleasant experience. In short, I have leased with Hyundai since I was 20 years old. I am 24 now, and this car (so am on my second lease now) is one of the biggest regret of my young adult life. For my previous leased vehicle, I was hit with a bill of nearly 5,000 dollar, which a very big chunk of that money did not apply to my actual balance since I continued to lease with them. After the proper deductions, my bill went down to about 3,600. That is fine, except that each time I called to have a number confirmed, I received a different quote. I once called literally sobbing because I had no idea what to do, in which I was “helped” by a woman that talked over me the whole time, was terrible at explaining anything to me, and told me I could “get a second job” to try to pay for my balance. Okay. I paid the money and received a voicemail (not very clear to make out what it said) saying something about my balance. I called back to try to get back to that person, had their extension and everything to confirm that they received my payment, and literally spent 20 mins on the phone with someone, intermittently getting put on hold, only to be told they could not find the extension or the balance I was speaking of. I finally have let it go and assumed that they received my payment. This is the gist of that experience. Today, I called because I am having trouble with the radio playing over the music I am streaming, so I called to get help. The lady on the phone said “we don’t help with that, I can give a number of you have anything to write down” and I said that I was driving, asked if I could get forwarded to the proper place. So she forwarded my call, and a lady answered and I could not hear or understand her at all. Finally, she spoke closer and I could hear her louder but still not well. I explained my problem, she said “yeah we don’t help with that” so I told her I was forwarded and didn’t know what to do. She literally said “thank you have a nice day” and hung up. HUNG UP. I was mid sentence and baffled and honestly, I am starting to figure things out on my own whenever I have a problem with my Hyundai vehicle, because customer service has been so incredibly unhelpful, rude, and appalling to interact with, honestly. It’s so shameful, and I am not sure if this is normal? Do other vehicle companies do this to their customers? I am planning to purchase my current vehicle so I will be with Hyundai for a long time, which sincerely fills me with dread and I am starting to feel resentful. This has been a terrible experience since the start, and I don’t call anymore to spare myself the stress of interacting with these people. I don’t even have the words. Just absolutely terrible.

I have a 2009 Hyundai Sonata. It has about 140,000 miles on it and is admittedly well outside of any warranty. However, I believe this case requires an exception. About a year ago, the paint started chipping off my car. Not little scratches but fairly large spots. I contacted Hyundai who said it was outside the warranty, and I let it go. Last Saturday, during a hard rain, the paint literally fell off my car. My husband drove to Columbus that day, and when he arrived, the paint had vanished from the entire roof. Patches came off of the hood as well. And the trunk is beginning to peel. I am told this is a delamination issue related to metal paint preparation. While I realize that the car is outside the warranty, I stand by my statement that no matter how many miles a car has on it, the paint should not come off in the rain! Hyundai refuses to even refer the case to a supervisor.. Normal wear and tear happens, and I accept that. But this is clearly a factory defect, and I think Hyundai should be responsible for fixing it. I am interested in finding others with similar experience to approach Hyundai together.

Leased a vehicle and when I got the seatbelt wouldn’t work. Had to take it In, yr later AC stopped working. Car has been at dealer for 4 days and they don’t know when it will be done. No compensation, wouldn’t give me a rental nor any help from Corporate. They said they will call me back in 10 business days. They leased me a LEMON and left me hanging in every way. I do not recommend Hyundai or any of their parent companies because they don’t care about the consumer whatsoever. Worst experience of my life, never again.

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.

My 2002 Hyundai XG350 suddenly began to nearly die when at slow speeds and the dealer diagnosed three bad ignition coil assemblies as the cause.My vehicle is within the 10-year/100,000-mile engine train warranty but Hyundai refuses to honor it or to show documentation that excludes these essential power train non-wear items from the warranty.I am out over $800 over this dispute.

The music system of my i20 car has gone out of order. Though I contacted the local dealer for repairing, they told me to buy a new one as the same is not repairable. Thus, Hyundai is cheating customers by providing such a music system with the car. Though I had sent a number of mails to Hyundai (India), it was in vain. I think the customer care section is also a cheat - really horrifying.

The Hyundai headlights do no illuminate higher than 4-5 feet on level ground. Most street name signs are 6-8 feet high and cannot be seen at night. The problem is caused by the top of the light being blocked by the hood/fender overlap. High beams do work better but not by much and are dangerous to oncoming traffic. The service people say it is by design and cannot be changed. One mechanic said to add another set of lights. Why not just alter the headlight insert itself to alter the light pattern and be easy to replace the original? I am not able to see street names at night, and there is no help offered by Hyundai. I am sure I am not alone. Some of your people (much younger than me or my wife) have the same complaint. Do some elementary engineering to resolve this dangerous situation.

I received a letter from Hyundai with the promise of ten $1.00 gold coins if I went to my local Hyundai dealer on specific days. I did bring the letter as I was told and spoke to the person from Hyundai that was handling that promotion. Although I did not buy a car that day, I was told that the gold coins would be mailed to me in 7-10 business days. It has been over three weeks and I have not seen any coins yet. This deal was at King Hyundai in Deerfield Beach, Florida. I really feel that this is a real come on and false advertising. I am not sure I would return to this dealer (although I have bought a car from them before) and I am not sure I care to buy another car from them when I decide to buy. Hopefully, you can straighten out this problem and send me the money I am entitled to.

I bought a 2011 Hyundai Sonata last year and two weeks after I got it, it started giving me problems. I started having a problem with the wires under the driver seat and the next problem was the car wouldnt start. They told me that it was a pin in the transmission. They call me the next week from the dealership and told that the car was ready. I went and got it one week later. It wouldnt start again and it wouldnt say nothing. I call the dealership and I told the salesman that it wouldnt start and he told me to call that 1800 roadside service and I did. They came to my moms house in Georgia and got it. I have been having problem with it starting and every time I tell, they would tell me that they didnt see anything wrong. My warranty is about to go out and I try to trade it at Five Star in Macon, GA but they told me that I owe too much to trade it. So I need a car because I cant pay for it and getting it fixed too. I just cant do it so Im going to have to let it go back and I was trying not to to mess up my credit but I need a dependable car. My mom & dad are sickly and I dont know when I have to get up and go and see about them. Will you please tell me how I can get the help that I need and someone ask why Hyundai didnt buy it back. They know that it is a lemon. It was still new. It had 32000 miles when I got it so will someone please help me? Please.

I bought my Accent on 2006: very economy in fuel, keep a regular maintenance and zero problems until now, look same than on 2006. The guarantees was for 10 year. Now they offer change car or new guarantee for 5 years.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

After four years of usage and 145000 km, I experienced a leak from the heater unit located inside the vehicle. The local dealer through the warranty department refused to address the problem indicating that I will have to pay in order to have the problem solved. I am concerned since I believe that problem should be the last to occur in a vehicle since if one is not familiar with vehicles it can cause the engine to overheat and engine damage. I have had vehicles in the past. This is my first Hyundai and I never had such problems with them.

Hyundai is a good vehicle, great value for the price. I am not a car enthusiast, just want basic functions, ease of use and some comfort. Reliability is number one. I need a vehicle that is easy to get in and out of, perfect for my height, 5ft 7in. Must have ample usable storage, as I am a DIY. Average mpg 34. Freeway average 38 to 40 mpg driving conservatively. I choose Hyundai because I felt that I was getting an okay deal at the local Hyundai dealer, and I wanted to pay cash, limited my choices. Compared to Mazda, Honda, Toyota, Kia, Ford, Hyundai was the best deal for me. However, after three years of ownership, car interior dash and door, plastic rattling everywhere. Irritating, as I dont us radio often, thus noises all the time. Upholstery is itchy and irritating on bare legs.

Have a 2015 sonata limited - only had it since Sept 2014. Its only two months old and in the shop for engine problem. Took in two days before and came home, went back the next day with the same problem. Dont get me wrong, I love the car - just not the engine problem. I think they need to replace the car.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

Front bumper falls off very easily on Sonata - Be very careful when pulling into a parking spot with a tire stop installed like most handicapped parking spots. I went about 2 inches too far and heard a scrape on the tire stop. I backed up slowly, and it pulled my front bumper off the car on one side. I pushed it back into place and taped it up to drive home. They are the cheapest little plastic devices that hold the bumper on the car, and once they break (according to my dealer), you have no choice but to replace the whole front end of the car ($1,104.00). When speaking to the body shop for Hyundai, they explained that Hyundai used to warrant this problem, but there were so many that they quit doing it. They said they had replaced over 25 of these recently. I went through all the Hyundai customer options, but they would not help in any way. There is nothing to keep this from happening again except being very careful when you park. I will never buy another Hyundai again because of this. Very cheap manufacturing and possibly dangerous. I hate to see this happen with our car companies. I never had this happen with any other car in the last 50 years I have been driving. Just an additional note, there is not a scratch anywhere on the bumper except underneath and nothing broke or cracked except these cheap fasteners which are attached to the bumper. Some of the other plastic parts under the bumper have to be replaced as well. Hope this helps others, and I wish I knew about it before I bought this car.

As an owner, I was dissatisfied with the suspension. I feel its the company default. The door alignment was not balanced till today. It is difficult in shifting gear from 1st to the reverse (takes 3 chances to shift). I was given 2 services but problems has not been solved. Please look into it.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

A few years ago I bought my new Hyundai Sonata. I still drive this car every day to work, love it. Unfortunately, Hyundai has no customer service when it comes to their finance company/department. After paying off my Sonata 3/24/2015, Hyundai sent the title etc. On 4/9/2015 Hyundai took $491.51 out of my bank account! My wife called and we told them to stop, which they agreed and said it would take 30 days to cut a check back to us for the amount they owed us. Again on 5/11/2015 they took out another $491.51, so this time I called. Their (800) 523-4030 customer service number is a joke. I had to talk to a supervisor who was able to tell me the first overpayment check was in the mail and that it would take another 30 days for the second overpayment check to be cut and then mailed.So, its 6/25/2015 and Im at my wits end... I believe its time for a lawsuit. I called yesterday 6/24/2015 and spoke with a supervisor ** who said he would call back and never did... the only status I received was that the check hadnt been cut and they cant seem to figure out why. Luckily after the second occurrence I contacted my bank and had them block Hyundai from messing things up further. I contacted Hyundai again today on my way to work, spoke with another supervisor who said shes escalated... took my cell number down and said shed call me back... well she never did and its 9pm.I feel that Hyundai finance lacks customer service so bad that Im now to the tipping point of never doing any more business with Hyundai motors in general. Luckily the $491.51 isnt my rent, but I know that nearly $500 is a lot of money to most families. Ive contacted the Corporate customer service who cant do anything about it because the Hyundai Motors Finance is a separate company all together... now I know why.This is the last time Ill ever finance anything without an actual bank or financial establishment, Hyundai... get your act together. Ill be suing for the interest I could have made on over 30 days of the first $491.51 and will be suing for the second $491.51 plus interest until this is settled. I hate to do it because my time is money and its an annoyance, but its my civic duty. I paid Hyundai interest when they loaned me money to purchase one of their cars, so they should pay me for interest when I loaned them money (unknowingly and without approval) until they pay me back in full. In conclusion, steer clear of Hyundai Motors Financing... they have no clue what theyre doing and have no authority to actually service their customers properly.

If you plan to lease a Hyundai, read the contract!!! I wanted to pay off the vehicle early, to purchase something other than a Hyundai and was told by the leasing company it would be an additional $400.00 to return the car in early, or on time. You would think, being that my husband works for the dealership, he would have been told this... so angry!!!

I bought a Hyundai Accent 2010 from just October last year and this car has brought me nothing but sadness. In just three months the car has visited the repair shop countless number of times and now it is not moving because the ECM is dead. Prior to this time the car was always vibrating and it shuts off while driving. This is the most dangerous fault. It could stop you anywhere even if you are on the express. After fixing the ECM am getting rid of the car for good and letting go of Hyundai from my life.

Well I had reached the 100000 mile warranty and engine failed. It is a 2014 Hyundai Elantra. Hyundai consumer refused to pay for another engine. This is BS. I am still paying on my car and this should have never happened. I will never buy another one. I always kept up with the oil changes!

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.

I would give this company 0 stars if possible. My 2016 Sante Fe motor messed up while on a trip out of town. It was covered under warranty. Left car in Arkansas to have it repaired. Was told by consumer affairs the dealership would provide a rental or I could rent and be reimbursed up to $25 a day. We got the only rental available in this small town which was $100/day. I was not contacted by this company for over 3 weeks, stating they have not yet assigned a case manager. When I finally got one, he was no help either. Told them I can’t afford to keep renting. He pretty much had me do all the work!Contact dealerships asking for loaner, which they say they don’t have. They really need to change their policies. Asked them to tow it to my local dealership thinking they could repair it more quickly. Of course, they left that up to dealership too, which refused. So now 10 wks later, car still not fixed and over $5k in rental costs. They need to take responsibility for these dealerships that represent the Hyundai brand! The only explanation they give is we have no control over the dealerships. I actually love my car, but this company in general needs to improve on service. I won’t ever purchase another Hyundai based on this experience.

So I have been leasing a car from Hyundai. I tried to trade it in to lease another. That was as entire fiasco (be careful if you lease from them, they charge you to bring it back at end of lease). So I just decided to buy out my lease and keep my current car. I called one dealership. They said payoff is $14845.63. I called another dealership. That one said payoff is $15845.63, so I called another one. They said payoff is $14845.63 and 728.01 for the paperwork. $728.01 for paperwork!!! No. I get $14845.63, send it to the lease payment center and they send me the title, I take that title to the BMV and I pay them the tax on the $14845.63, get a new registration and the title is put in my name and sent to my new lienholder. Why would I pay $728.01 for 2 pieces of paper? Just be careful dealing with this company and the dealerships. I did it one time and I will never do it again.

2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???

Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.

Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.

I lease cars every three years, so Ive had many cars throughout my lifetime. Ive never written a bad review about a car or car company until now. I just turned my 2014 Sonata in early (40,000 miles) and decided to pay off the lease/lose a lot of money because I was scared for my safety. My heating and cooling unit had to be replaced, the shifter had to be replaced because it was making my car stall, the wheel wells tore off because they were made out of cardboard, the clasps on the armrest broke because they were made of cheap plastic, and the back seat material pulled apart because they only sewed part of the seats. Then there was the recent recall for the engine and seat belts at the same time. The seat belts were installed incorrectly and the engine had an issue where it could stall spontaneously while driving. The quality control for this company is ridiculous. Then the last time I took my car in to be repaired I started getting messages and flyers, within a week, from Hyundai about the car I own (I didnt own the car) and how I should extend my warranty. This has led to random warranty companies calling about extending the warranty to now receiving multiple calls a day from credit card scammers. This never happened before I had my car repaired as Im very careful about who gets my number. Clearly my number was given out by Hyundai and now its in the wrong hands. I am beyond disgusted with this company.

Leased my third Hyundai in February, 2020 one month early because my dealer had the SUV that we wanted. Turned in 2017 Sonata and owed a total of $1,600.00 for mileage and last month. Paid 3 weeks early and they said it hasn’t been paid. I sent a copy of bank check, front and back to Hyundai finance that was cashed. I’ve called five times and they don’t know where the money was applied. It’s coming up on three months past due per Hyundai finance. My credit rating has went from 800 to 640. I’ve contacted the Better Business Bureau and the dealer. I will never buy/lease another Hyundai again. Once my lease is up, I will be returning the vehicle and leasing a different vehicle, if my credit is repaired by then. My last resort is contacting my attorney if I get nowhere with Better Business Bureau or the dealer. This has been a nightmare and I would advise staying away from Hyundai and their financial department.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

I purchased a 2013 Elantra in July 2012. I like a lot of Hyundai owners got the notice of the MPG error. It was nice that Hyundai was attempting to compensate the consumer. I now have nearly 46,000 miles and the car will be 2 years old this July. When I purchase the Elantra , Hyundai advertised 40 MPG, highway mid 30s city. Within 6 months it dropped to 32 MPG. My Elantra gets 22 to 24 MPG. I think its time to get a lawyer. I wouldnt recommended a Hyundai to anyone. They sold me that car knowing it didnt get the gas mileage they advertised. Cant trust them, dont buy one!!!!!! .

I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but dont guarantee (since it may not be a warranty issue and they dont know for sure until the car is fixed). I asked if there was a certain type of car I needed to rent and they said no and said it would be ok to get something similar to the car I own and that would be considered when issuing reimbursement. So I got a mid size SVU rental because I have a santa fe sport and then they would only reimburse about half of what I paid. If they would have been up front with me and said, the max we reimburse is $** then I would have tried to find a cheaper rental. So my warranty repair cost me over $200 in rental fees.

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

Ive been a Hyundai owner for two years. I had no issue with my Tucson except they charge you so terribly much for service appointments. Then I started reading reviews and my eyes opened. I even had them install a remote starter which was an epic joke. Useless.... Dont get a remote through Hyundai...ever!!! That said...my brother in law has a new Elantra which has been in shop for over a month! Mechanics say needs new engine.... Hyundai says keep running tests. So wtf Hyundai!!?? He needs for work and is still battling with this! So I start looking and quickly got out of my Hyundai and upgraded...and I will NEVER give another cent to Hyundai or recommend to anyone!!! Horrible customer service and if you dont see that...you are being fooled as they dont give a ** about the consumer!!

My car died. Dead battery before 2 years. Took it to Hyundai. They said I was 5,000 miles over the mileage and would not pay for a new battery. The service department says in a Goodwill request for Sunday to pay for it and they denied it. Ive contacted Hyundai consumer affairs, ask them to please do something about it then call this meeting 2 years old and then the night everything also so he does not take care of their customers.

Don’t Buy it and waste your time and money! I lease Hyundai Tucson on December 2018. The car was running perfect for 3 months. The start showing same problem over and over, the problem is happened often but in not continuous manner. The problem is:1. If the car off, once you insert the key in ignition, the key stuck and not turn the car on. After 15 to 30 minutes the car back to normal.2. If the car on ... suddenly the maintenance light, the turned on, the AC turned off, the front left signal off, the engine overheated and when you turn the car off the key stuck in ignition. The issue continue happened almost once a week for 30 minutes and then disappeared and back running normal. I took one of my vacation day and took it to the dealer. I explained the issue in detail, he said as far as the issue not continues he can diagnose it.“People who create car cannot identify issue and leave you with possibility to stuck in the middle of nowhere of that issue happened ... funny right”. Every time the issue happening I called hyundai to come pick up the car and find out what’s going out and give me a loaner car since my work required a car all time —- customer service, case manager reject my request. Last time the issue cont. so I called the road side assistance. They took it to the dealer. The car was in repair for three days. Hyundai did not give me a loaner car and they offer the max reimbursement for rental car $38/day... that offer after I had a case # with them and two days after I was without car ... in NYC is impossible. The min car rental is $60/day in NYC and that for smaller car than the Tucson.The dealer claim that he fix it by replacing the ignition. 30 minutes after I pick the car up and on my way back the issue is happened again for 30 mins... Again back to same hyundai concept cannot identify their car issued .... funny. That would be the last car I buy or lease from hyundai. Except if you wanna ride a car with a fancy shape but 20 yrs old keep showing problems.

I leased a 2012 Hyundai Elantra. There is a hidden disposition fee listed in your agreement. I was not verbally made aware of at the time of signing my lease agreement. I found out about this $400 disposition fee at the end of my lease. This was on top of the standard wear and tear fee, my last month payment, even though I turned it in early! Oh, and $19 in taxes. Grand total to turn in was over $500! I called Hyundai Finance to dispute only the disposition fee, because I learned this disposition fee is ONLY for turning in the vehicle, and any possible transportation Hyundai may have to do once you turn in the vehicle. Why is that my problem? Why is this fee passed to the customer?!I spoke with a customer representative who was rude as soon as they pick up the phone. I was then transferred to a supervisor who was equally rude, and had no customer consideration, or retention! I was basically told were not doing anything, you SIGNED the agreement, you should have understood. I was told that if I leased another Hyundai, or purchased another Hyundai that this fee is waived. However, it cannot be waived if you were a good leasing customer! I was stupid to lease. I put 2,000 down, turned in a vehicle, and paid into a 3yr lease...even turning in the car well under 30,000 miles, when I could have put 45,000 on the car, but none of that good leasing history was considered to have a fee waived by a financing company that can easily ride off $400. It would have been good customer service to just waive that fee, it was not as if they didnt get ENOUGH money out of me during the entire lease period. Dont Lease if you can, and dont EVER lease with this company HYUNDAI FINANCE, and I would consider not even leasing/buying a HYUNDAI vehicle until they can service their customers better with regards to fees and making exceptions. RIDICULOUS, HURTFUL. Terrible company!

I took my 2013 Genesis in for a recall and was talked into trading it in and leasing a new Tucson. I then read that if I were to total the leased vehicle, I would be out the equity from my Genesis as the insurance would pay them, not me. I explained my concerns and was within the three days that the lease stated I had to cancel. They were upset and said that it wasnt true and that I would get the money. I said, If I rent an apartment and it burns down, I will NOT get the money, the OWNER will! So they kept saying that wasnt true and were angry but brought my Genesis back and I left, forgetting I had given them my title (free and clear). When I realized this, I called and they said they would send the title. It has been a week and I dont think Ill be getting it. I realize I shouldve done my homework first and avoided this embarrassing situation, but I am looking to trade in and buy a vehicle from them after a vacation Im planning. I told them this but still no title. Also, they just brought my vehicle in a huff and I didnt sign anything so Im hoping I dont get screwed worse than losing my title. If I receive the title tomorrow, Ill feel terrible and Ill have to delete this or update.

I feel sorry to inform that I bought Grand i10 Sportz on 6th February and just after 3000 kms and one month duration, all of a sudden while driving the car stopped. We had to give our car at the workshop which took 12 days to return our car. We were informed that some electronic box (EUC) needed to be replaced which took so long. I feel pathetic for buying a new Hyundai car. Even Maruti Alto must be better than this car. Just after 2 days of the return, today again my car stopped of a sudden. Its a torturer that I have to bother myself with a brand new car. This time I ask for replacement of the car and not the box.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

PLEASE read this before you go purchase a vehicle from Hyundai Vacaville. My husband and I researched the new Hyundai Veloster and decided it was something we were interested in, the only problem was that to even look at one we would have to take the drive out to Vacaville, we were greeted by Dean and took the only one on the lot for a test drive. We fell in love with it, the next step was agreeing on a price. We played the haggling game (I did my research). We came to an agreement and up next was FINANCE. Let me start by saying we have excellent credit so this next step wasnt a concern, unfortunately we sat down with the shadiest crooked finance guy (GREG **). Im aware of the stuff they try to push on you i.e. extra maintenance, Gap and paint protection, we just wanted the car. We did opt for the car paint protection because as Greg put it its only $4 a month. Move forward less than 24 hours later we spoke to Dean from the dealership and said we changed our mind about the paint protection and would like it removed from the contract, Dean informed us that Greg was not in, but hes let him know and get back to me. Fast forward to Wednesday, no return call from Dean, I called and spoke to Dean direly and asked again about removing the added OPTIONAL paint protection, he said he spoke to Greg and it was too late. HOW IS THAT POSSIBLE, I called less than 24 hours after. After many phone calls to Hyundai customer service I got nowhere. I decided to read through all my paperwork, lo and behold GREG ** not only were we stuck with the paint protection he also added GAP coverage, I specifically told him we would be paying off the car, why would I need GAP. Fortunately for me I caught it in time but the process to get it removed will not be easy. Long story short PLEASE take the extra time to go through every page of your paperwork and dont let anyone like GREG ** bully you into signing for any extras. May your next car buying experience be a happy one.

Had to replace back brake every few months and one day while driving heard a noise and lost control of the car, had the car tow to the shop and was told my the back axle had come detached from the subframe due to rust and could not be repaired... Called Hyundai and they and complain about it the other day. Someone from Hyundai of America call me saying they want to buy my car back for 500.

I bought my Hyundai Sonata in May 2011 and was happy, until on 15,000 mile service. My tires were rotated and I started to hear a noise. I went to the Hyundai service and told them about the noise. They called me about an hour after I left my car saying that the noise coming from the tires and the reason is lack of rotation. When I asked why lack of rotation will cause this problem, service manager told me that the way suspension set in my Sonata caused chopping of the rear wheels if they are not rotated each 5,000-7,500 miles.So Dear Hyundai! I did drive many other car brands and never was too strict about rotating the tires in time. It never made this type of terrible damage to the tires. I started to check online and realized that Im not alone! Digging a bit more, I understand now that one of the vectors for the rear wheels suspension alignment is static. This is the source of the issue!I contacted Hyundai customer affairs and asked to make exception and replace my 2 noisy tires now so I can drive my new car without this terrible noise. I said that I will not continue to complain about the strict rotation requirement and will do it as they advised in the service from now on. However, I also said that such exception tires handling should be communicated when they do the service or even when they sell the car. When I did my first, 7,500 miles service at Hyundai dealership, they did not offer me the rotation nor advised that I should do it and why it is important.Hyundai customer service answer was that I should not wait for service or Hyundai to tell me that I need to do a rotation but ask the service to make the rotation. Thank you for this advice! Im now on the list of unhappy Hyundai customers and probably will never go for another Hyundai nor let any of my friends to make the same mistake!

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

Not happy with AC drainage system or Checks before delivery, AC drainage continue after engine stops - I did checks for more than 2 weeks from office to home and home to office. The drain continue even after 4 hours or 7 hours of engine stops in form of droplets.

I bought an extended warranty to 10 years/100,000 miles. Yet, anytime I have a warranty issue Hyundai refuses to honor the warranty. Radiator fails - they decline, O2 Sensor fails - they decline, Struts fail - they decline. What did I pay additional monies for to have the extended warranty?

Since I entered my review, I filed a complaint with the National Highway Traffic Safety Administration (NHTSA) and with corporate Hyundai. As I had mentioned, I had already discussed this at my dealership Bronco Motors. The NHTSA called me and took more information from me, but otherwise, I didnt see any action. Natasha from Hyundai corporate and I played phone tag, but she never actually spoke to me. In spite of my leaving many messages, I got a letter from her essentially saying that because I hadnt contacted them, they werent going to do much. However, the service manager (Brandon) at Bronco Motors took a very active interest in my situation and followed up. This last week, he notified me that a new software patch had been released. He helped me set up an appointment for the update, and today I took it in and had the patch applied. Now, I need to see how this turns out over different driving scenarios, but my drive back and forth to work following the patch was spectacularly better. For the first time since I got the Tucson, the transmission functions like I would expect! Just yesterday, when it was very hot, the transmission acted up horribly. Today, even though it was still hot, the transmission performed perfectly. Like I said, Ill be a little skeptical until I see how it performs in a variety of situations, but for the first time, it didnt leave me feeling like it might let me down in the middle of an intersection! If your dealer hasnt reached out to you, give them a call and see if this newly released patch is for you.

Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.

When I purchased my Kia (At Hyundai), it was used so the dealership offered me an extended warranty that they sold, so I bought because you know, it’s a used car. Well last week my engine locked up on me randomly on the highway so my initial thought was “Call Hyundai because they sold my warranty to me.” So I did, and they came and towed my vehicle. Well until my extended warranty covered my repairs, I could not get a loaner so I was stuck with nothing. The next day I called and they informed me that I needed to provide proof of all my oils changes but I’ve only ever gone somewhere once to get it done. Others were done outside of a shop because I mean a lot of people do that (wasn’t done by me). They needed AT LEAST two from an actual mechanics shop (per my warranty although the warranty just states I need proof of oil change even though just giving them a receipt wasn’t enough). Well I didn’t have what they needed. So they asked if they could be approved for 2 HOURS of labor so they could get to the issue of my locked engine, through email, which was fine at the time because I was like whatever I just need my car fixed and I thought they were trying to help me out. Well two days go by, I had left the GM TWO voicemails, and no returned call so I drove up there myself to talk to him. THAT WAS A JOKE. He basically said my warranty wouldn’t cover it because it looks like it was a neglect on my end but he wanted me to keep it there “just in case”. A couple days later I find out about a settlement going on between Kia & Hyundai where they are having to replace certain models engines (A LOT that is) because of the recall on them. Hyundai swore they spoke with someone at Kia and asked if there was any recall or extended warranty on my motor, and the guy at Kia said no. COME TO FIND OUT that is NOT what the guy at Kia said and what’s crazy is Hyundai KNOWS about the protocols for this recall on my motor because they have the same issues with theirs!! They then blamed me for it not being fixed and having to owe because I “interrupted” the inspection being done by Apex, but the ONLY reason I did was because I needed a loaner ASAP and Kia promised I’d have one as soon as I got my car over there because they knew the issue fell under the settlement agreement that Hyundai knew about too but stated they were told I didnt have an extended warranty with the settlement which is why they went through Apex. But, Apex would have seen the engine was locked and known about the settlement which would have resulted in them denying the repairs. AND HYUNDAI knows that they would’ve have had to send it to Kia anyways due to my engine being locked, but they decided to take it into their own hands so they could make SOMETHING off of me. I not once signed ANY paperwork because they were communicating with me through EMAIL (how professional I know). And then the service department got MAD at me because I called and tried to get ahold of their GM (that was a joke, HE is a joke). He never returned my calls, so I went up there myself and spoke with him (that was also a joke. I don’t even see how he’s a GM).Needless to say, they will not give my car to Kia until I pay them $600 when I only approved them for 2 hours of work. And when I mentioned this, the service manager said it was because they had to reassemble my car before they could tow it, which is fine but I NEVER got a call about this or ANYTHING. When I mentioned THAT, he then replied with “Well I can disassemble it and you can come pick it up that way then”. When I say I will NEVERRRR give this sorry dealership my money EVERRRR again, I mean this with everything in me!!! They take advantage of the fact that I’m a woman and I don’t really know what’s going on.They tried to say “Well even if you pay the $600, you’ll get reimbursed by Kia for it” and after speaking with Kia’s director he informed me that that is NOT true and that it would be EXTREMELY tough to get them to reimburse me. This Hyundai dealership has taken my niceness for granted, and I hope that NO ONE ever gives them their money!!! I know $600 doesn’t seem like much, but I pay for EVERYTHING that goes on in my life, by myself (w/ Carrington’s help too) and I refuse to give my money to these hateful, disrespectful, worst communicators, ANY OF MY MONEY. This place just wanted to make SOMETHING off of me because they knew they’d get basically nothing. What’s sad, is if my car could just get to Kia I would have a brand new motor due to the settlement and be in a loaner car. Right now because of Hyundai, I have gone two weeks having to depend on my mom. And I will be contacting the BBB.May I add that the service department made it very clear that I pissed them off by going to the GM. I am a college student and have two kids who I have to get to school every morning as well as myself to work!! And I’ve been without any kind of vehicle for two weeks. They have ZERO signed papers by me, and I just can’t believe this at all. The service manager said word for word “Well if you’d like I can disassemble it and then you can come pick it up” all because I said they never called and asked for my permission before doing something that would cost me this much.

I will never lease or buy another Hyundai again. The dealership in Kirkland, WA where I leased it was bad enough but the way the finance company has treated me is horrible. They are charging me for excess wear and tear which is ridiculous. I had an auto shop look at it who said it was all normal wear and tear. DO NOT PURCHASE OR LEASE A HYUNDAI.

I’m writing this post because I had bad experience with Hyundai USA, and I warned their representative Lauren **, that this is what I would do. Her response basically was, “Go ahead,” and that is why I’m spending the time to write this. She refused to give me her last name, but if this gets back to Hyundai, I’m sure they will find out who she is.Back in March, when I would back up and apply the brakes, it sounded like thunder. I knew this meant I was having a problem with my brakes so I called the local Hyundai Dealership. They told me because I only had 12,320 miles on my car, that the rotors would be covered under my warranty. They also said the brake pads would not. The dealership was a distance away, and in the past even with an appointment, I had to wait a long time to have the repairs done. They also charge considerably more than a local auto repair shop would. I saved even more money because there was a local store that had a Groupon for brake pads. I had assumed that new pads were all I needed, but when they took off the rear wheels, they showed me that the rotors were also badly worn and had to be replaced. I had already paid for the pads with the Groupon, and I told them to also replace the rotors.I called Hyundai because the rotors should not have gone bad with only 12,320 miles on them, and ask that they pay the $149.80 it cost me to have them repaired. Their answer was since the repair was not done at a Hyundai Dealership, it would usually not be covered. They also said if I went to the Hyundai Dealership, and got a letter that the rotors were installed properly, there was a good chance that they would cover the cost. So of course, I went to the dealership, got a letter from them, sent in a copy of my bill along with another letter explaining everything, to their complaint department. Their response after doing all of this was NO! Not taking no for an answer, this time I wrote to the corporate office and waited three weeks for their response. I figured a multi-billion dollar company would just reimburse me, the same as they would have paid the dealership to have the repair done. As I said before, Lauren ** also said Hyundai would not cover it. I can spend $149.80 just for a good dinner, so it’s not so much the money, it’s the principle. In trying to find Hyundai’s telephone number it said that they got only 1 star for customer service, so you know this the next time you are looking for cars.

We needed roadside assistance since our car stop. The person sent was in a regular car and not under any towing service company. Very unprofessional. The person who gave us a jump start did it backward three times causing our car to set off an alarm and causing a surge charge to our car. Blew a fuse and the IMP box was fried. Now no one wants to take responsibility for the wrongdoing and $520.00 later and to top it off Im a suspect in this whole ordeal since the car was towed Sunday 2:33 am to our home and not towed to the dealer until Monday morning. So much for trust in services you pay for.Im canceling my service with them and make sure that I let people know how poorly I was treated and even accused of tampering with my own car. Really WTH, why would I try to fix something I have no idea how it works especially when the moron who charges my car wrong three times told us it was the alternator that was bad? My trust in Humans right now is not very a good one. Ill trust my dog better.

GC 2013 3.8 Track (Love Car cant say the same for Company) - On Saturday, April 16th, 2016 I went to Balise Hyundai to have my vehicle serviced and to address my concerns about the paint peeling on the front bumper near the hood of the car. I showed the peeling paint to the service advisor Phil ** who took pictures of my front bumper and stated that he would pass them along to the person who handles warranty claims. Phil explained that I would need to come back to Balise Hyundai during the week to have my concerns addressed. It is important to note taking time off during the week was not feasible during that time due to the structure of my current role and the responsibilities it entails.On Wednesday May 11th, 2016 I brought my vehicle to Balise Hyundai and showed the bumper to Bob ** (Service Director) who immediately began to tell me that my warranty didnt cover the damage and that it appeared as if the bumper was painted over or that something had spilled on it and therefore was not Hyundais responsibility to cover. Bob proceeded to take pictures while he instructed his co-worker Stephanie to gather some info on my vehicle. After a few minutes of both Bob and Stephanie examining my vehicle, I asked Stephanie to update me on what was being discussed. She stated that I was not under warranty for paint as my car was three years old. I told her that while my car was a 2013, I did not begin my lease until September of 2013. She then asked me about the mileage which I told her was less than 36,000 miles. Another 5 to 10 minutes of conversation with Bob yielded a plethora of biased assumptions that I found to be quite concerning. Bob ** insinuated I caused the damage to my vehicle. I left Balise Hyundai and then called Hyundai Motor America to report my warranty claim and ask questions. At that point, the integrity of Bob ** was in question and I was concerned that Bob would intentionally fail to submit the warranty claim and tell me it was not covered or submit the claim filled with biased narrative and minimal facts. I spoke with a Genesis representative named Christina (case #**) and she explained to me that she would look into it and contact Balise Hyundai to follow-up. Christina said she would call me back that day to update me however I never received a call. Later that day I was set to travel out of the country for two weeks. On Thursday, May 26th, 2016 I contacted Hyundai Motor America to follow up regarding my warranty claim. I explained that I had not heard from Bob or Stephanie about next steps.On Friday, May 27th, 2016 I received a call from Stephanie who left a voicemail stating that Hyundai wanted me to take my vehicle to the Balise repair shop to get an estimate of the damage. Upon hearing the message left by Stephanie I called her back and was unable to speak to her directly. I left a detailed voicemail inquiring about the arrangement of a specific date/time to bring the car for an estimate. Stephanie never responded to my message.On Saturday, June 4th, 2016 I brought the vehicle to Balise to get the estimate and was told that the repair shop is only open during the week. I spoke with General Manager Brian ** who told me to email him pictures of the paint concerns and that he would get an estimate for me on Monday and send me the quote. (See attached photos) On Tuesday, June 7th, 2016 Brian emailed me stating that a rep is coming today and will see if he approves the work. Estimate is $1,300. On Wednesday, June 8th, 2016 I emailed Brian back and ask him if the rep would be calling me directly to let me know the decision concerning my car. Brian emailed me back informing me that it was decided that my hood would not be covered but that the decision to repaint the bumper hadnt been made yet. On Friday, June 10th, 2016 I emailed Brian to find out how long it would be to determine if my bumper was going to be covered under warranty. He replied back confirming it would be 7 to 10 business days. On Tuesday, June 21st, 2016 I emailed Brian seeking an update on the pending situation. I received no reply.On Wednesday, June 29th, 2016 I receive a voicemail from Bob ** stating that he wanted me to return his call because Consumer Affairs wanted a factory rep to look at my vehicle. He also stated the rep would be at Balise on Thursday (the very next day). I called Bob back to arrange the time for the factory rep to see my vehicle. I explained to Bob that I worked and that he was giving me very short notice. I asked if I could schedule something for Friday or the week after and Bob told me that the Factory rep only comes once a month and that if I didnt come tomorrow (Thursday) it would be next month before another meeting could be arranged.On Thursday, June 30th, 2016 I arrived at Balise at approximately 7:30 am which was the agreed time slot. This time was chosen as it was early enough for business to be handled and ensured Id make it to work on time. The factory rep showed up after 7:30 am and while I sat in the waiting area Bob failed to inform me that the factory rep arrived. At around 7:50 am I went to find Bob to inquire about the factory rep. That is when I was informed that Loi **, Eastern Region District Parts & Service Manager was already looking at my car. When I approached Loi he informed me that he was checking to see if there was any report of an accident concerning my car. After a few minutes, Loi approached me and told me that the bumper damage was going to be covered but not the chipped paint on the hood of the car. I was then instructed to go to the Balise repair shop and schedule a date to have my car brought in for repair. I followed those instructions and spoke with the Collision Repair Manager, Tim **. We agreed to have the bumper painted on July 11th, 2016 and he told me that it would take two days.On Monday, July 11th, 2016 I brought my car to Balise repair. To my surprise, I then had to rent a car from Enterprise because Balise Hyundai stated that they didnt have any loaners. They also informed me that even if they did have loaners, it would cost me. Over the course of two days, it cost me $60 to rent the car from Enterprise. On July 13th, 2016 I returned to Balise to pick up my car but was told that it was not ready. I was then left to rent a vehicle for another day. For my inconvenience, Jim ** who works for Balise Collision Repair agreed to cover the rental cost for that day.On July 14th, 2016 I returned to Balise to pick-up my car and was astonished by what I saw. I spoke with Balise Collision Repair Appraiser, Jesse ** about the fact that the color of the bumper that was painted did not match the color of the rest of the vehicle! During my conversation with Jesse, he informed me that prior to beginning the paint job he called over to Bob ** and asked about blending the paint into the hood and the fender to prevent the noticeable color difference. He was told by Bob to only paint the bumper. Jesse explained to me that the color difference was typical with the type of paint on my car and that during most repairs to assure that the color matches the other parts of the car they blend into the other areas. (See attached photos)I havent yet heard about whether or not I will be reimbursed or receive credit towards my monthly payment. When I followed-up with Hyundai Motor Finance about my situation was I essential told sorry for your troubles. You still must pay your monthly bill and if we dont receive payment we will repo your car. It will be auctioned and all accrued expenses will be your responsibility. Moral of this story: Dont buy Hyundai as their Customer Service is horrible and they dont care about loyal customers.

My 2013 Tucson had to be towed to the dealer. It took several weeks to get the parts in to fix it but they paid for my rental for the whole time. I had to take it back because it had a noise in it. They went through the complete engine and found nothing wrong. They called in their specialist and were able to solve the problem. They gave me a new Santa Fe to drive and I really liked it. But I love my Tucson and will be keeping it but will be buying a new car in the near future. Their warranty is everything it says it is. Jason kept me informed as the worked a lot of hours to take care of the problem. He is the kind of service manager you want to take care of problems if you have them. I highly recommend them to anyone looking for a nice car for a good price and excellent service.

I have a HYUNDAI 2013 HYBRID SONATA. From as soon as 2 weeks after delivery, I knew the car wasnt right. Gas mileage never near supposed to be. Told due to break-in period. Hyundai engineers say no break-in period. Car hesitates, stalls, brakes lock as well crappy gas mileage. Well been complaining ever since after the break-in period. Then its the way I drive, weather conditions, etc. Finally a noise from the EV motor and then the gas mileage drops another 200 miles per tank bringing me to about 25 miles gal. The noise Im told is the electric water pump. One has been ordered and I ask, Can that be the smoking gun? The service rep. says no. Now being a lay person, I know more about these cars than I ever wanted to mechanically and obviously more than the mechanics employed to service. Common sense tells me theres a correlation and lo and behold so do the articles when I google water pump failure and hybrid though not Sonata. Yes hybrid. All my complaints and issue are shown to be part of the electric water pump again in different automaker but hybrid. Now theres 13,000 miles on car and Im sure this water pump was bad from the get go so what damage could it have caused to the hybrid system? I dont care to find out going after lemon law as this is the 4th time in and now I hope to be able to prove its not me nor the elements all cars operate under. The car is bad. My car mimics the problems found for the 2012 hybrid. Wonder if the first production of 2013 may have carry over issues. So anyone experiencing problems may want to wait till you hear the buzzing of the bad electric water pump. Its an obvious annoying noise. *I ASKED THE DEALER, REALLY, DO YOU THINK IM BACK AGAIN BECAUSE LIFE IS BORING? IF YOU DO, YOURE SADLY MISTAKEN. And no, its not found on computer or diagnostic review. They told me they follow the noise. So having it checked. I dont know how you could do this without paying on your own to replace. Just keep bring it back so you tally those request. Hopefully you meet lemon law outline. My $25,000 headache is a full time job tracking tach pictures at fill up and keep records... Good luck

I have owned my 2012 Sonata for 1 yr and 10 months. The chrome trim on the hood was noted to be bubbling up, when I took it for its 60K mile maintenance. Its not rust, but rather bumps coming up on the trim work. Definitely a workmanship/manufacturer issue. I paid extra for the best warranty I could get when I bought the car. That was for 10 yrs and 100,000 miles, bumper to bumper, everything included they say when they sell you the car. Incidentally my warranty was extra at the time and not part of the special 10yr /100k they offered later. I paid around $2K extra for it. The dealership stated they would see if the corporate office would cover it because now they say the trim is not included in the bumper to bumper 10yr/100K warranty but for only 3yr/36K! How can they change the rules?? The corporate office stated they would not cover it. The service representative said the dealership might cover it under Goodwill. However he called today to tell me they wont cover it either! Guess they have no Goodwill there. (The dealership that lacks goodwill is Carl Gregory in Brunswick, Georgia.) So what about my Everything warranty?? The point is it should have been covered. Who wants to buy a car from a company that doesnt stand behind their warranty or their words? Secondly who wants a car that falls apart at 1 yr and 10 months!!? Not even halfway through most car payments. I am upset and stuck with my Hyundai Junk and I wont be buying a Hyundai again.They are not a reputable company. (Just got sued yesterday for $100 million lying about their emissions.) Beware!

I bought a 2011 Elantra limited brand new. I am getting on average 22 mpg, summer and now winter. City is 19 and highway is 23 mpg. Im waiting to see Hyundais response on this. I have my 3rd visit to the dealership next week. I saw where Honda got in big trouble for misrepresenting mileage (should be around 40 highway, 33 combined).

Purchased a Hyundai Kona in 2018, just over 30G miles while in Colorado the check engine light goes on (this is August 2020). Take the car to Boulder Hyundai, they have no real idea what is wrong with it, replace injectors, debris in engine, they dont know why.... Wont release car as it could be unsafe, all 4 pistons misfiring so bad that the steering wheel pulls aggressively to the right. Supposedly they fix it, I am told if check engine light comes back on, stop car immediately and have it towed in, as it is dangerous to drive. Well Sept 7th, check engine light comes on again, steering wheel pulling aggressively again due to misfiring. I stop, have car towed in. Nalley Hyundai has had my car since 9/8/20. Replaced everything again, still same problem, they are in no rush to help, they have had my car for OVER 6 weeks, no clue whats wrong, I am completely at their mercy! Still making payments on car I cannot drive, they refuse to take it back and make it right. So I am paying on a car I have not driven in over 6 weeks and there is nothing I can do about it! Dont buy a kona! Dont buy a hyundai! They dont care at all and you as the customer have no advocate!

I purchased a Hyundai i20 Magna from Joshi Automobiles Mohali Punjab. At the time of delivery, several things were not provided to me though they said they’ll deliver it to me within few days. Even when I got my car insured from Joshi Showroom twice, every time, the insurance policy was sent after 6 months. Now, about the tire problem, the tires they provided me with the car were of zero quality. Just after 3 months, the tires got punctured not just one or two times. In fact, all tires were getting punctured twice or thrice a week. I lodged several complaints but there was no action taken by the dealer. Just for show cause, they issued me a fake inspection report.