I just leased a new Sonata. And after the deal was final and I took possession of the car. 6 days later, I was contacted by Hyundai finance (Kevin) at the dealership. I was told I needed to come back in because they made a mistake with the bank rate and the residual was too low. I was told my payment was going to go down 5 dollars and the residual was going to go up 2700. I was also told once I got to the dealer that I was entitled to a Platinum Bram Auto Protection plan for the length of my lease. When I asked why I was getting this I was told for the inconvenience and its just how the new numbers work out. After signing the NEW contract, I was called yet again 5 days later to come back to the dealer, that there was a mistake made again, and they did not take into consideration the 21M miles that I originally needed and had in the deal. When I went back the finance guy and the GM had me in the finance room and I was told they need to either raise my payment, or take away the miles and the protection plan. I said I already have a signed contract, plates, keys... Etc. for 2 weeks.He told me if I did not sign, I would not get a payment book and it would be like I have a stolen vehicle.I left the dealership in complete despair. I have never been strong armed and treated like this. I told him, he was threatening me and that I have a legal contract. He said, Go see your lawyer, that contract is void. He wants me to sign a different deal than the one I have and give back everything that they have in my contract. PLEASE LET ME KNOW WHAT I NEED TO DO TO KEEP THE CONTRACT THAT I WAS GIVEN AS WRITTEN, AND THE CAR.

On December 23, my Hyundai vehicle was repossessed. I was shocked! I double checked my online bank account and could not find any lapses in payments. I tried calling them on December 24 and of course no one was in. I kept trying and finally reached them on Dec 29. When I called them and they said their records show me 41 days late but could not give me the exact information on when I missed a payment. There was a bunch of double talk about how much principal and interest had been applied and they tried to avoid my direct questions such as when my payment is due, what my minimum payment amount was etc. This is no way to do business!!! Then they tell me in order to reinstate my loan, I have to pay $1038 plus repo fees, plus storage cost of the vehicle. Then she tells me that the repo lot only holds the car 2-5 days. That the car had already probably be sent to auction. They have violated my rights in so many ways. Just do yourself a favor and steer clear of Hyundai motor finance. FYI... they and Kia are one in the finance area. Buyer beware!

Well I have written many reviews and yet I truly do not think anything has or will change. I could sum up Hyundai quickly or at least the warehouse that ships out their parts for service, Incompetent. I hate using a word like that. See, some people just loosely use this word on companies just to rant but Hyundai is truly not a well oiled machine like the cars that they sell. At least the company doesnt worry about the management, or any sales reps that are selling the vehicles. That company runs entirely on the market pushing for an affordable and reliable vehicles. When it comes back to the human aspect of the company like CUSTOMER SERVICE, out the door it goes. I have had an awful experience with their service and being shipped out wrong parts for the last 8 weeks now. I have yet to see my car and all Hyundai is doing is taking more time to complete a task. The loaner vehicles that they have issued me (now 2) is not what Im paying for nor do I want it. This service dept has had my car in the shop for 8 WEEKS to just replace a motor in a sunroof. Thats it... But now the Gm will not take my calls due to he is ALWAYS too busy and the Sales Manger is so brash and rude to me I feel like he thinks he owns the place the way he talks to me. Just an FYI, If customers dont come and buy the vehicles on the lot, then you dont have a job. I think in the game that you play, you should be more grateful to the customers that provide for you. I would give this company and experience a 0 but it is not an option. I have written so many of these complaints that this one is just a brief summary of the incompetents of this company and truly I cannot waste anymore time on a concrete wall that will not budge. Sorry Hyundai you have taken this route because you use to be on top of your game. I know that I am only one person you have decided to pushed away but we add up quickly and your company depends on us, the consumer. I hope that this message reaches out to the top of wherever it needs to go to and some sort of something happens as oppose to you guys treating me with disrespect. I am only frustrated because you have yet to reach out to me and consult and make better. As a company that deals with a lot of customers I would feel that would be your top priority, not to just sell cars and then leave the customer high and dry. Thanks Hyundai for the experience, you have truly made me very upset and shown me again that dealership as yours just will never get it. Its not about you guys, its always about us... THE CUSTOMER.

I really loved driving my Hyundai Tiburon! Out of all of the cars on the lot, I liked it the best. I even recommend it to other people! It was a great car and made me like Hyundai as a car maker. I drove the car from Florida to Ohio and it ran beautifully the whole time! It was a small car and a standard transmission. It was great on gas and even though it was only a 4cyl. motor, it was very quick. However, I wish that the seat would have been more adjustable and that it would have gone up and down. I am a short person, so I had trouble seeing over the dashboard!

I just want to say to all the people who have not had Hyundai’s commitments honored, dont take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. Ive found that all the stonewallers cave in when they can no longer just say no.

Hyundai Palisade vehicles (2020-21) have a defect with a windshield causing them to crack from minimal impact and sometimes no impact at all. There are many reports of this all over the web. Hyundai however is refusing any assistance to consumers and denying that there is any issue at all. My windshield cracked and had to be replaced when the car had just 500 and it didnt even get hit. It was a detail shop getting cleaned, etc.. Hyundai should step and start taking responsibility plus reimbursing owners who already needed to have their windshields replaced and also offer free replacements for OEM glass going forward for many reasons:1. Hyundai and Kia are related companies. Palisade and Telluride are related vehicles. Telluride has exactly same complaints regarding the windshield and Kia sent letters to all the owners saying this issue is being looked into and in the meantime offering free replacement and/or reimbursement if the windshield has to be replaced. Why isnt Hyundai doing the same?2. Almost every single complaint on the NHTSA website is about the windshield. There are over 85. This is not a coincidence! See: **3. I am sure you are also aware that there is a class action lawsuit about this same windshield issue. Again not a coincidence. There is a reason why there is a lawsuit.Hyundai should do the RIGHT thing just like KIA is doing and reimburse owners for windshield replacements especially when they are cracking WITHOUT even being hit by anything. That is a defect in your product!

I have a 2012 Hyundai Sonata and Ive taken my car to a Hyundai dealership over 6 times. My car started stalling and just shutting down while driving it. Lights in the dash start lighting up and my back lights work sometimes. I keep buying headlights and brake lights. Right today my car is fixed because the dealership said they couldnt find anything wrong with my car. They gave me a loaner car and kept my car for about a month but did nothing to it. I also complained to them that my valves was tapping, but they said its how the car suppose to sound. Its just so much going on with my car but Hyundai dealership dont care about the customers. Its not right and you still owe lots of money on the car. I feel I have a lemon.

My 2006 Hyundai Elantra gave out suddenly with no warning light/sign on my way from Atlanta, GA to Nashville, TN. The radiator had bursted, blowing out all the stored coolant, and caused some engine damage. The car have been lightly driven with only 34K mileage and engine was clearly under Hyundais 10-yr warranty. We had it towed 100 mileages to the nearest dealership. However, Hyundai corporate has flat out denied our engine warranty claim because the radiator was out of warranty and that we had done our maintenance at a local NTB instead of their dealership. In other words, their 10-yr warranty is just a big fat lie because their claimed defect component contains nothing but the engine itself, which almost never gives out at its own. It is unbelievable an engine could give out at such early mileage. They also broke a federal rule and denied my claim just because I had my service done at another service shop. The entire process was full of bad customer service. My family and I were constantly hang up on that we have to rotate the calling. Representatives were rude and apathetic toward our situation. This is honestly the worst company we had to deal with out of my life!

We bought a 2012 Sonata Hybrid and have had nothing but grief with the 17 tires and aluminum rims. We have not owned the vehicle a year and have had to have 2 of the rims replaced along with the tires. Just the rim itself costs $500 and the bumper to bumper warranty does not cover a penny of it. The first time, I hit a pothole and ruined the rim and tire. I was stranded at 5:00 in the morning on a country road until the towing company could arrive. Total cost was over $700.Second time was yesterday when nothing was hit but the tire began leaking air on a trip from Arkansas to Denver. I was stranded in the middle of the night in Kansas. The nearest Hyundai dealership was 106 miles away. The cost will be again over $700 and no dealership carries the rim in stock. It must be ordered so I had to leave the car and get a rental. Total cost will be $700 for rim and tire, $89.00 for a hotel room, another $140 for a rental car one way. Im very disappointed, especially when Hyundai just says, Oh well, there is nothing we can do.Also, were having issues with the Navigation unit. We will start the car and the navigation unit and radio will be on but there is no sound. If I stop the car and start it again, it will work. I have taken it in twice for service with no resolution. Hyundai says they dont know what is wrong. A message comes across the screen saying, Battery Discharge Warning, and Hyundai says they have no answers. Also the car hesitates when you push the pedal down to accelerate. Once again, Hyundai says there is nothing that can be done. Im very disappointed in the car. Beware and research before purchasing this vehicle. Hyundai also does not have mud flaps that can be purchased for the hybrid model. Snow and ice packs in wheel wells are causing dangerous driving conditions. BEWARE, BEWARE, BEWARE!!!

I had to laugh when I read Hyundais stated goal which they claim is to create satisfied customers, because this has not been our experience at all. In fact, my wife and I have made a promise to each other to never buy another vehicle from this dealership or another Hyundai period. I have to tell you, we usually buy new vehicles every 2-3 years because we dont want to deal with any service issues as we are busy people. Changing oil and general maintenance is about as much as we care to deal with. We normally purchase our vehicles from Toyota. In 30 years we had never had trouble them! In fact, we never had to do more than oil changes and basic care. They never broke down, all their parts worked at all times and we never got a lemon. We were so satisfied that although we wanted to try a Honda last time we were apprehensive. However, we LOVED our CRV! I miss it, and regret trading it in because unlike the Hyundai, it worked! Our CRV required mechanical assistance once in the first five years! Very shortly after the warranty expired the transmission went out! I was horrified, because I knew my warranty was up but Honda didnt think it was fair as our warranty had just ran out. Not only did they fix it free of charge, it was too new so they could not find a rebuilt transmission and put in a brand new transmission! That is the level of service we are use to, and we have found Hyundai to be the exact opposite!Our experience has been disappointing at best. We have been lied to, deceived, laughed at and disrespected. We got the runaround from the very beginning when we agreed to allow the salesman run our credit for a particular vehicle. We made it very clear that this was the vehicle we were interested in. In fact, we refused to let him run it until we picked out the vehicle we wanted to buy...then in the middle of the deal our salesman got up and left and another one came out to finish the deal. This shady salesman made the first kid look like an angel. This guy switched us into a vehicle that had more wear and mileage without our consent. My husband was exhausted after they wore us down for hours and decided to just get the car, but then we noticed that things were not working on the way home...both sales people said that I could plug my iPhone into the USB to charge it. We travel a lot and this was the main feature that had us interested in this model and it was the deciding factor on buying from Hyundai. The second salesman told us that he knew the owner personally and that the owner prided himself on providing excellent customer service and that he had his number and if he was unable to help us with any issues we could call the owner himself and he would take care of it. I later asked for the owners phone number and was laughed at and refused the number.However, that USB port was the initial reason why we chose the Hyundai instead of some of the other vehicles we had looked at around town. When we purchased the vehicle I asked about a second key and the salesman assured me he just needed to look for it and that it was there...because he had it earlier that day. When I reminded him we needed that other key fob, he looked for it and claimed it was missing and assured me that they could simply make us a new one real quick. I was concerned. He never found it. Now I am even more concerned because it is totally possible that these unethical people that I dealt with may have said key fob! After the deal was done, the story changed so we would have to make an appointment to get that key fob made. We reminded the salesperson again before leaving and he said he would call with an appointment time.On the way home we found something else wrong in the vehicle. We were never allowed to even test drive or choose ourselves! That USB port did not work at all! I was told that I could charge my iPhone with this USB port. I asked several times if they were sure it would work with my iPhone 5C and was assured that it would. I was upset because we made it clear that we wanted to buy a new car and I was assured that this vehicle was never used for anything but test drives. I dont know of many dealerships that allow animals on test drives. Yet, the air conditioner was blowing out pet fur! Upon further inspection I found dog or cat fur all over... I am allergic to cats and most dogs unless they have hair instead of fur and this was fur.Also, on the way home we stopped at the store and planned to stop a few more places as well but we could not get the back hatch to lock...which was a security and safety concern. I called and most of my concerns were dismissed and made light of. The second salesperson (they switched in the middle of the deal) did not believe there was dog hair so he wanted us to bring the car back to show him, so we did, driving all the way back to Bend. I think he knew it was there all along but figured we would just not want to hassle with it. I was insulted as he made it sound as if I was a liar which took a lot of nerve after just making one deceitful claim after another to us. He made me think that we could exchange the car for another new car and this was the only reason we agreed to that drive. He acknowledged the presence of dog hair and did not know how that got there. We do not own any pets. He basically did nothing to assist us at that time and thus the trip was a waste of our time. He promised to make an appointment to have the fur removed and all scents removed and to have car mats installed.The salesman called to say he made an appointment to have the car treated to eliminate scents and hair, have the USB port fixed and the back latch fixed. After calling to insure the parts were in we arrived at the appointment and were asked, Oh did you make this appointment online? All of the parts were not there but they said they could replace the key fob and that they kept the mats in stock and they did not need to be ordered as the salesperson stated! However, the machine used to get out the hair and scent was never arranged.I was there all day long. They wanted me to make yet another appointment to finish the work. Then they wanted me to leave my vehicle for a few days so they could order the part again and get it fixed. Its a good thing I did not agree to that because it was at least two weeks before they called back! My husband did not trust them by that point anyways and flat out refused to let me leave the vehicle there. They claimed that the treatment for the hair would take most the day so I suggested that they just fix the latch and the key fob and make it right in some way as I had picked most of the hair out of the vehicle myself by the time of the appointment (resulting in an asthma attack). I could not drive it the way it was and had to do something. That day they literally had not done anything all day long. The key fob was not fixed, they said they ordered a defective one and they needed to reorder that... The only thing that was in and all they did all day long was to put in car mats that would have taken less than five minutes yet they made me wait several hours...only to tell me that I would have to make an appointment and return to Bend...yet again. Before they even started I asked them if they had the parts and was told yes. This has been a huge waste of my time for a car I never wanted. I wanted the one we test drove that they sold out from under us. This is hardly a way to make a customer satisfied!So, we came back today and guess what? Even though we checked twice this time to make sure parts were in, they were not! We were lied to time and time again. I have the messages from both incidents and both messages say all of these parts are in...yet they were not. Yep, we got there today after calling and speaking with Mr. Nasty Tude, I mean Mr. ** and was assured once again that the parts were in. When we arrived ** was there and we told them we had a bad experience last time and wanted to make sure all the parts were really there before they started as we did not have time to waste. He was rude which just added to our frustration. My husband told him that I had already spoken to someone in Corporate and to just leave the hatch alone and fix the USB. He gave me a smart ** acknowledgement and held out his hand for the keys. It was a good half hour before they took the car back even though they were not busy and there was no vehicle in the bay they pulled it into. ** was nasty saying we must have made this appointment online...that seems to be the standard answer for everything in your non-service department. We did not make this appointment online.WE did not want to make another wasted trip to Bend so even though after two weeks they finally called to tell us that the part was in we called back before leaving for the appointment this morning to insure that the parts were indeed there. We asked ** when we arrived and he said all of the parts were there, they were not but he did not care and said we would have to make another appointment to come back. When we told him that we called ahead of time to insure the parts were in and checked with him when we got there he got even ruder and said that he wanted us to leave and never come back into the service department/dealership. Not a problem! But please know that I will be reviewing this dealership and that this time I will contact corporate in writing for legal purposes.Please note that I have not forgotten my promises to add reviews. I have a draft ready to go and my husband is currently working on the complaint for the BBB. We have given your dealerships more opportunities that it deserves. We would love to prevent this, we want you to make this right, go back to the beginning and give us the vehicle we ran our credit to purchase. The same one or a 2015 model that is brand new without scratches, dirt, dog or cat hair, etc. We should not have to deal with defective parts, as we purchased a new vehicle, not a used one! Written promises were made and part of our purchase agreement. The dealership failed to meet these and therefore it cancels this contract and we want our Honda back within 7 business days or we will take legal action. We have given the dealership many opportunities to make this right with no resolution and have been treated with grave disrespect. This is the worst car dealer I have ever dealt with and I will be filing a claim with the BBB.

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!

I am leasing a 2011 Hyundai Sonata. My lease is coming up in 4 months... Ive never had an issue with my car and its the second vehicle that I lease from Hyundai. I am writing this because I am not very impressed with the service that I am receiving from the company. Let me start by telling you what happened. A few days ago I was driving down the hwy and my car just stalled. All the lights went on on the dash and the RPMs went to zero. I was lucky that it wasnt a busy hwy and was able to coast and pull over safely along the side of the snowplowed road. I got my car towed to the dealership and they are trying to say that it might be my fault and that I will be responsible for the cost! Its been there 3 days already and They have not told me whats going on. I am without a vehicle and am stressed out waiting to see how much it will cost me for repairs. I do not believe that I should pay for this because I had no warning light come on to tell me that the oil was low or if I had an engine problem. I believe that it is a mechanical problem because there certainly is an alert that appears when the car is low on windshield washer fluid and the same should be for the oil level!! I just want Hyundai to come clean and take responsibility for the engine malfunction!! And to have better customer service by keeping their customers informed!!I will let you all know the outcome.

We were driving down the road and the wheel broke. All studs were still fastened to the car and the wheel sped by in the ditch. Two OPP officers said they had never seen anything like it. I went to Orangeville Hyundai to show only. They were very ignorant and told me that it wasnt their fault and would not talk to me. So I told them they were pretty ignorant and I was going to get in touch with you. They said, Good; just do that. If you guys are all that way, I will not be buying a Hyundai again. We could have been killed. My car has damage from the wheel coming off but all I was trying to do was maybe save somebody from a wild ride like I had.

Non- uniform & Excessive Tire Wear. There is a documented history of this problem in 2011 & 2012 Sonatas. In to the shop after 2000 miles for slight steering problem - Results - The Dealer checked out the car and determined that it was not one included in the recall so there is nothing wrong with my car. Back to the shop at 10,000 miles. Left front and right rear tire wearing and cupping on the inside. Result - told to rotate tires. Tires had been rotated every 5000 miles. At 20,000 miles the tires were making so much noise it sound like I was running big off road tires on pavement. I called Hyundai customer service and got a service number to have the car checked out. They put the car on the rack and said Everything is in spec. and wear is consistent with the mileage. I showed the service manager the tread depth readings I had taken on each tire; inside, center and outside. He just dismissed me.At 27,000 miles I couldnt stand the noise so I bought new tires (not from the dealer) from Pep Boys. They had an old time alignment guy that adjusted the camber on the rear wheel but there was no provision for adjusting the front wheels. I also did not rotate the tires again. The rear wheel adjustment did help but it was very obvious the front was still wearing badly. At 70,000 miles I bought another set of tires because of the noise. I kept the old tires, took pictures of all of them and went back to the dealer. He had his people look at them and they all stated the tires had uneven wear and cupping. I am now pursuing getting the car fixed (Good Luck). I do have a case number, but I will have a hard time getting the service manager to move ahead. I have also filed with the BBB but they said I have too many miles on the car. My next best recourse at this point is to keep the pressure on customer service. There is a documented history of this problem in 2011 and 2012 Sonatas. Please let me know if you have any experience with problem and with Hyundai.

All I have to say is that the description provided by the sales person of this vehicle Tucson 2017 I leased is so inaccurate. He described this vehicle as good gas mileage, features, and speed. First of all he said 25mpg in city and 29mpg on highway, I travel a lot and it takes way less than that. Second of all key fob does not open the trunk even though it has a picture of the open trunk on it, I believe it is false advertisement, as it show that pic. I will read the manual and see what it say, to take further actions on this. I just dont know why would it have that pic if it will only unlock it, makes no sense for that use the unlock button. Third people are not trained well as when I called in to check if it was an electric problem the person who answer said that she checked the users manual and it was supposed to unlock it. Ask me to bring it to service to check. When I took it there, the service guy cut me off and said nope it only unlocks it and walked away, not even let me finish my question, so I had to leave, because no one will pay attention to me after they heard him saying that. Then they call me for my plates, the receptionist completely ignored me for a while, they gave me the plates and ask me if I want some one to help me put the plates. I said yes gratefully, and she page someone in service, after waiting for 30 minutes decided to leave as no one showed. This is the first time I ever review someone, so I dont know what else to put, but what I can tell you is that it is the WORSE purchase/contract I ever did. I wish I can return the car, but it will kill my credit so I have to stick with it. I hope you read this before buying/leasing a car and dont go for a Hyundai or not go to that Hudson Hyundai in NJ. I will read the manual and see what it says about the key fob, maybe it is false advertisement, and I will post it here. Dont get stocked in a car like this, it REALLY SUCKS, to live with it for three years.

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

I lost my car via accident since June 3rd 2015. My insurance company has been conversing with Hyundai since June 9, 2015 to obtain a letter of guarantee. Up to today we had a three-way conference call with Hyundai, my insurance and myself to get on the same page. Translation between the insurance and the customer service has been the most horrible experience ever. It should not take a month and more to fix this issue of a letter. Every time you call either the information was never sent or attached to be sent to the total loss department. For this to be a top selling company now, there need to be a better way to have individuals speak directly with the total loss department to correct discrepancies and miscommunications. I am really annoyed as I need this settled.

Purchased my first Hyundai in 2011 & kept the vehicle for 6 and a half years. Warranty was great on the Genesis Coupe 2.0T GT, lasted me for about 5 years when I reached 100,000 kms. During warranty had two things replaced, the defective tail light & an interior button that stopped emitting light. The only reason for my 4 star rating is the defective tail light, which after replacement started to collect condensation again. Of course this time it was out of warranty & both tail lights. I have seen many Genesis Coupes with this same issue, and I am surprised it was never recalled to be fixed. On another negative point, I have had a very bad experience with Hyundai dealerships in Canada. Initially in Moose Jaw I had an amazing experience, but after they changed their employees, the customer service took a big deep. And I had another awful experience in Fredericton, NB at a dealership. Very poor customer service in my experience, I hope they work on that. Other than the issues, I had a great experience with the car, great quality & really fun to drive. During my ownership I only had to change tires & rear brakes. I plan to purchase again, but this time from Genesis brand which I hear offers great customer service.

I moved to Florida and called HYUNDAI title and registration dept so they could fax the paperwork and they agreed. So I went back to the FL DMV to check on and they said had never received any registration paperwork from Hyundai!!! So a week later I called Hyundai TITLE REGISTRATION - again they agreed. I called the Florida DMV. The DMV - nothing had been SENT!!! One more thing, FLORIDA IS ONE those states where they don’t accept OTHER STATES REGISTRATION.

My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago. My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

Although I love my car, I have to say without question, DO NOT BUY OR LEASE HYUNDAI CARS. On November 26, 2016 I leased a 2017 Hyundai and turned in my 2014 Hyundai to the local Hyundai dealer. My lease payment went up about nine dollars a month. My bank inadvertently sent the new payment to the 2014 account instead of the new 2017 car account. I received a collection call on a Sunday saying I was two weeks passed due. I paid it again on the phone and started to check out why they did not receive it. When I called Hyundai Finance approximately six weeks after turning in the 2014 they said they had the extra money but were keeping it until the 2014 car closes out. MY BANK SENT THE MONEY IN ERROR. It is now nine weeks since I turned in the car and they still have my money. I will never buy a Hyundai product again even though it is a great car and I am now on my second Hyundai. I have checked with Mission Hills Hyundai, a terrific dealer, who is trying to get Hyundai to send me my refund. They keep apologizing however I still am out the money. The Hyundai Finance people are extremely hard to deal with. DO NOT BUY A HYUNDAI PRODUCT!

I paid extra for a paint and protection warranty 2 1/2 years ago (5 year plan) cost $295.00, for my Hyundai Elantra. I took my car in Sept. 13, 2014 on a Saturday, specifically to get my interior cleaned. I left my car there and came home. Four Hours later I was called and told they could not do the interior as they had no one to do this. Also the service advisor Pedro ** in charge told me this was the first time he heard of this warranty. And was told I had to come back during the week. I told him I couldnt as I work and they should have told me this hours ago or better yet the time I made the appt.. Well the service advisor Pedro ** stated they would do the cleaning. Well when I got my car back the seats were wet in spots, and when they dried none of the stains were gone. I have not called them back but I will and let them know how disappointed I am as I have paid for this service, and no one was honoring it. This will probably go on deaf ears but maybe it will stop someone else from giving the car dealership more money for service they dont follow up on.

Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on Barranca and smelt gas. Passersby started to yell at him to get out of the car as it was on fire! The car caught fire and was a total loss. We are still waiting for Hyundai to pay on settlement they agreed to. 5 months has gone by since they completed their investigation and I am having to make payments in the meantime. Good luck getting them back! I’ve never received such a run around in my life. They go through account reps like water so can’t retain staff apparently. To add insult to injury they sent me a threatening letter stating I had to pay the loan off as the place the car had been towed to had put a line on the car for storage fees!! It’s totaled people!! #shameonhyundai

I purchased a 2020 Kona. I am sure you have all read the reviews. They are true. Car has been drinking oil and I have spent over a year begging Hyundai to help. No luck. Got lied to and now cant get compensation through corporate. They actually expect me to keep driving the car and bringing it back and forth to a dealership. No, I am not a Karen, however I have dumped over 40 quarts of oil into it, spent over a year at various dealerships and even had to hire my own mechanic to tell me there really was a HUGE issue and I was being played. Now, I am down to pretty much not having a vehicle and BEGGING Hyundai to just take their car back and set me free of this in a fair deal that does not leave me broke and with nothing to drive.

The 2006 Hyundai Accent had low maintenance and also the cost for repairs and the upkeep for the vehicle was always very inexpensive. In addition the vehicle had great mileage on gas which helped when gas was $5.00 a gallon. It was also compact in size which made parking easy and had a 4 cylinder engine. There was a brief recall on the car for issues with the back brake light staying on after the car was shut off but the manufacturing department took care of the problem at no cost.

Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.

I lost the headlight retaining clip somewhere in the engine compartment. I then had to pay over $300 for an entire headlight assembly, since Hyundai does not sell the clip as a separate part. After reading some of other complaints, this does not now surprise me.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

I just purchased a certified 2010 Sonata, with 59,000 miles on it, at Northtowne Hyundai in Gladstone Missouri. I brought the car to the dealerships service department to complain about a loud tapping sound coming from the top of the engine. I suspect it is a lifter issue. The service manager immediately dismissed the sound as fuel injector noise and stated that it was normal.I recently sold my 1995 Chrysler LHS (fuel injected) with 220,000 mile on it and never heard such a noise. If you are anyone else who heard the volume of this tapping, you would be concerned also! !

I was rear ended and I hit a light pole. I knocked down this pole and my truck was total. I was concern that my air bag did not come out. I drive a 2011 Hyundai Veracruz. I was concern why my airbag did not protect me that I research safety of the truck and found out there are recall on my truck and I was not informed. I have not move so I should have received a notice.

The sun visor wont stay up. It almost caused me to hit the car in front of me because of the lack of visibility. I called the dealership and there has been no recall in this matter, even though I did research about this sun visor issue and numerous complaints in Sonatas from 2006 to 2008.

My mother-in-law took her 2004 Hyundai Elantra with 50,000 miles to Olympia, WA to have her car serviced for her move to Georgia. The timing belt was changed, belts changed, oil and fluids changed, system flushed, etc., except for one major thing. When changing the timing belt, it is required that the water pump is replaced as well. The technician did not think that this was necessary. The vehicle broke down about 20 miles from Salina, KS, and it cost $255 for a wrecker and $455 for a trailer to transport the car to the dealership in Wichita, KS. It would have taken another $1850 - who knows what to fix the problem because the water pump that was to be replaced failed and the block is cracked because of overheating. My mother-in-law had no choice but to purchase a new car so that we can continue our journey home.

My experience with this company since 2014 until now has been positive. Now this company has disappointed me greatly. One month ago I was told I could defer my car payments for up to 3 months. Two customer service agents informed me of this offer being available because of the COVID 19 outbreak and the job loss it caused. POLICY CHANGE PER HYUNDAI CORPORATE!! As of May 31, 2020 this policy has been changed without notice and definitely without consideration to millions of people still out of work. Hyundai Finance and Hyundai Customer Service will not defer any payments past May 31, 2020. If you call Assurance, they only help people who have loss their job not people on furlough. A billion dollar company just spit in their consumers faces.

I will never again purchase another Hyundai. Never realized what a joke it is to get any sort of help from this company plus when it comes to any warranty issues, theyll do just about anything to not cover it. I purchased a 2010 Sonata back in Nov 09, car was absolutely beautiful, ran great and till a few weeks ago, still loved my car. Well a few weeks ago, my car started making a knocking sound under the hood so I decided to bring it into a Hyundai dealership to get it checked out. Mind you, I called on a Thursday and asked them what day should I come in, I was told drop it off Sunday night and theyll get to it first thing in the morning. They didnt start my car until 4 in the afternoon but thats beside the problem. I get a call at 4 from Hyundai that I need to get down there immediately. So me and my pregnant wife with twins get in the car and go down there and the lady goes look, do you see that buildup of oil inside the engine? All she did was take the oil cap off and shined a flashlight in there. So I said to the lady, Yea...your point? She said, Hyundai is not gonna cover the problem. I asked, What is the problem, whats with the knocking sound? Lady tells me they cant diagnose the car because of the little oil buildup. You gotta be kidding me. I have all my records from all my oil changes and maintenance thats been done. I ended up taking my car home because they wouldnt fix my car. I have full warranty plus an extended warranty and do do jack with it. Hyundai consumer affairs is a joke. Theyve been giving me the runaround and this has been going on since December 8th. No one will help me. I will never, ever buy from HYUNDAI again and I will make sure to advise family and friends to stay away from a company that is very unprofessional and totally against helping the customer. Funny how they rave about their phenomenal warranty coverage but God forbid you need to use it....forget it POS.

Since owning my 2013 Hyundai Sonata, I have had a number of recalls (or as the company likes to call them, ‘campaigns’). The most recent includes FOUR recalls. I took time off of work to get the recalls addressed, and yet, I still keep receiving notices that I need to take the car back in for the same recalls that I got taken care of. When you call customer service all you get is the run around or told that you are being “hostile” when they question you about where the emails are coming from and you tell them you have full command of the English language or “talking over them”. I still can’t use my phone’s bluetooth as the company never updated their system with the newer phones. My navigation system doesn’t know half of the addresses I put in, and the car only has 44,000 miles in 6 years. In addition, I constantly have to put air in my right front tire, regardless of the weather. Now I have to go back because the dealer disengaged the heated seats so I can’t even trade it in until they fix their mistake, and that was after the dealer tried telling me that the recalls had nothing to do with the heated seats (which they then had to reverse course on as the tech had to disconnect the heated seat wires to put the airbag harness on). Hyundai claims in their ads that they make ‘better’ cars. Better for who? Because it DEFINITELY isn’t better or safer for the consumer. I feel that is a misrepresentation of the truth. Save yourself and your wallet! Don’t even look bother. There are other more reputable companies from which to choose from. Honestly, I think the federal government needs to look into the safety of Hyundai’s vehicles.

How upsetting, to buy a car with 100000 mile 10-year warranty, and to have both visors break, lights over mirrors dont work and Hyundai says not their problem! Not covered! Its such a simple little thing to fix, and your company wont cover it. Its not like I got in the car and said lets break the visor today causing everyone who gets in the car to hit their head on it. Thanks.... a lot......for... what???

Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.

Single mother of 3 small children. Barely scraping by only to have my Hyundai that is still under warranty blow the engine. Drop it off at dealership and was told a week till they could look at it. It’s been a month! And $1400 in rental car fees that I don’t have! Now I am completely without a vehicle and NO ONE, not consumer affairs, case manager, service dept itself can give me at the very least an ETA on when I can have my car back. Pathetic way to run a company. The guy who sold me this lemon at Hyundai of Fort Myers, the people refusing to call me back at Gainesville Hyundai and Corporate Hyundai who basically just say “I’m sorry” but have no solution. I want to thank you for putting my job on the line and leaving me and my kids stranded. I will never buy another Hyundai again!!

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

I bought a new 2013 Hyundai Elantra GT. I was promised 27 city 37 highway. I am barely getting 22 city and 31 highway. My sister bought the same car a month later and is getting the same results. We took the cars in for a Mileage Check and they did a completely fraudulent test with bogus results and basically told us to get lost - there was nothing they could do for us. Details: They made us top the engine and returned our cars having NOT been topped off - hence the faulty results.

I took my 2009 Santa Fe to our local dealer for a leak in the factory-installed sunroof. The first time, they supposedly made adjustments to tighten the window down. The second time, they said the seal was bad and they had to order a new sunroof window. My question was why they didnt find this the first time. The third, they replaced the window. Now, this one leaks worse than the original. This has happened all in the last 3 weeks. I have no faith in the dealer that is doing the work. But since it is still in factory warranty, I am stuck. We have had nothing but trouble with this vehicle since we have purchased it. But we are stuck with this lemon for a little while longer.

Hyundai wasnt my first choice of cars but I only bought it because it was a good deal. I did not buy the car brand new. I got it for a good price. Its good on gas and gets me to where I need to go. I like that it has Bluetooth. I really dont like the look of it. I think that it looks like every other car on the road and theres nothing unique about it. I wish it has heated seats. They make cars these days but its nothing but a piece of plastic.

Recently, my brakes began failing on my 50k mile Genesis coupe. The mechanic diagnosed the problem as a HECU failure similar to the basis of a recall on Genesis sedans. There are other similar failures noted on the NTSB website and various websites. I called Hyundai as the problem is a design defect. Their only response was to tell me that they wont do anything because my warranty is up. In the past, a fire hazard in Sonatas that was the subject of a recall was fixed by setting the cars to stop working if there is danger of fire. Hyundai is not a dependable car, or company and puts its drivers at risk.

Fuel tank of Hyundai Matrix - I was driving may car on Ras Sidr Road, Sinai, Egypt, when I heard the sound of a little stone. It was moved by the tire, hitting the underneath of the car. Then when I went to a fuel station to refuel, some people told me that there was a continuous heavy gasoline discharge from the underneath of the car. Inspecting the gasoline source, I found it coming through a hole in the fuel tank caused by that little stone which had hit the underneath of the tank. Inspecting the hole, I found a linear crack intersecting with a circular hole. I had a technician dismounted the fuel tank, soldered it, and re-mounted it.Here, I want to express my deep astonishment for a hole to happen to a car fuel tank by a little stone hit, since a stone hit is a very likely thing to happen to a moving car and must logically be taken account for during the tank design. Being still subject to the possibility of the danger of solder failure, which is a very high dangerous matter, this was fuel explosive and fire hazard for my family if the problem was not detected and repaired.I am asking you to: 1. Search for the cause of such damage, so as not to happen again to other people. 2. To remount a new fuel tank for my car.

I had a terrible experience with Hyundai following an accident that occurred due to their negligence and they are not taking any responsibility. I went to pick up my car from the Hyundai service centre. My car was left parked in reverse no Ebreak (manual transmission). I clutched in to start the car, being used to park in neutral I clutched out to go scrape my windows while the car warmed, but my car flew backwards and smashed into a new car on the lot. They will not take any responsibility for their negligence and were incredibly rude. I will never ever buy a Hyundai again.

I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldnt get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said thats okay and added it as a trade to bring the financed price down to what I could afford.We sealed the deal after a full day of bull**. Three days later, the dealer called me and said its not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldnt afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

I bought a brand new 2006 Hyundai Sonata. Regular oil changes were done. I had to take the car to the dealer early on because the ESC light kept coming on. They had to replace it due to a recall. Late last year, I had to take the car to the dealer again because the lights all kept dying at the same time. I read somewhere that it was a bad switch somewhere.About 3 months ago, I took my car back to the dealership because it was lurching at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that theres gunk in the motor, thats a sign of poor maintenance and it wouldnt be covered by the warranty.I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasnt covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was starved for oil.I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

I purchased a 2005 Hyundai XG350 from the dealer. The airbag light came on shortly after I go the car. The car has been back to the dealer approximately 15 times for service as the light comes back on shortly after every repair. While the dealer has done everything they know how to do, Hyundai will not acknowledge a widespread problem the airbag systems in this car.

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

For 5 years, I had my payment automatically deducted by Hyundai Finance for my car. In December, my balance was $59 and they deducted the whole $279. I called and they stopped the auto deduction and they would send my refund within 30 days, which it took all 30 days. At the end of January, I noticed they took out another $279 so I called. They said the auto payment was turned off and they were not sure why it was deducted. They said they would refund it but it would take another 30 days and assured me the auto pay was deactivated. Lo and behold another $279 was deducted from my account today and when I called, bottom line is it will take another 30 days to get my money and nothing they can do to refund sooner.

Three years ago, I purchased a new Hyundai Genesis. Unfortunately, the car veered to the right which make driving difficult and dangerous. When I first brought the car in, the dealer denied a problem. When I returned shortly thereafter, they reluctantly agreed that the car lurched to the right. After a series of trips back and forth to the dealer, the tires were replaced, the alignment was redone, the electronics were revised and the problem persisted. After my 6th or 7th visit, I gave them the car and told them that I would not take it back till the problem was solved. They kept the car for months and were never able to sort it out. Meanwhile, I communicated with corporate Hyundai and they were rude. I finally invoked the lemon law and my money was returned (not the interest that I had been paying Hyundai as they held the loan on the car). Needless to say, whenever I see a Hyundai on the road, I think to myself what a poor sucker is driving that car. I will never buy a Hyundai again.

From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.

2014 Hyundai Elantra - Around 74,000 miles my engine started making a ticking noise. It would get quieter as it warmed up. When I took it to the dealership, the mechanic that looked at it said another Elantra engine went bad, this winter took a lot of engines out. We got a lot of bad engines in this winter. Something is wrong with these engines. Then he informed me that I would need a new engine. This was a Hyundai dealership mechanic that stated this. I already knew something was wrong because of the Sonata engine recall and all of the blogs where Elantra engines were going bad between 68 and 75,000 miles. I took better care of this engine than the book called for. But since I was the second owner the warranty had run out at 60,000 miles. When I bought it around 35,000 the engine sounded perfect. And it was a certified car from a car lot. Hyundai says they only warranty certified cars from a Hyundai car lot. Never again will I buy a throwaway car. In my opinion the engine need to be recalled, they know they have an issue. I am currently driving a 2018 Elantra for a week while I get another car. The engine has 2200 miles on it and I can hear the same ticking already, plus it shakes a little coming from the drive train, until it is driven at least 10 miles. The steering tends to get rigid from time to time like I am sliding on some ice.

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.

There is a recall for the passenger airbag seat sensor not detecting correctly in the 2008 Hyundai Sonata, except for my VIN. I have the same problem as described in the recall. The windshield has a dip in it which makes it hard to see during a rain, since the wiper does not work well in that area.

I purchased a 2017 Hyundai Tucson 1.6T Limited in August 2017. Driving to work on the highway the panoramic glass roof exploded. Confused me so much because it was 6:45am, no one was around me, sunny day, no trucks in front of me or anything. (All this is provable as I have dash cam video of the front and rear of the car). Sounded like a shotgun. For starters, thankfully my 2 year old son and my wife were not in the car as the backseat was full of glass. I managed to not lose control of the vehicle and managed to exit the highway and pull into a gas station. I phoned roadside assistance and got towed to the dealer. While in the tow truck and still confused I began searching online if this was a known issue and lo and behold Hyundai is VERY well known for this and is #1 in exploding roofs here in Canada and the United States. After getting the vehicle to the dealer and getting home to wash glass out of my head, the next morning I receive a call from the manager at the dealer advising me that Hyundai Canada will NOT be fixing this under warranty even though the manager at Maple Hyundai acknowledged that he has seen articles pertaining to this happening to others in the past. The fact that I have dash cam footage means nothing also. Upon purchasing the vehicle I even purchased their fancy extended warranty. That also means nothing not that I even needed it because I am still technically under the 3 year whatever regular one. Hyundai Canada turned the warranty job down saying that it must have been cracked from before which I am not sure how they can make that type of assumption. First of all, as I said the front and rear cameras both show the exact same time and date just different views. You see from the rear camera a blast of glass fly. The front camera shows absolutely nothing fly at the vehicle. Secondly, tempered glass does not crack it explodes. Thirdly even if for whatever magical reason it was cracked from the night before, why would it wait until 29km (18 miles) into my drive to burst while driving on a smooth road. These vehicles are NOT SAFE and I urge any especially families to look at alternate manufacturers who actually care about the safety of their passengers.

I purchased my 3rd brand new Hyundai in 2005. I have always chose Hyundai models as I believed in your vow of Americas best warranty although I had always paid them off and traded them in around 60,000 miles. I did make a decision to hold onto my most recent Hyundai which is a 2005 Hyundai Tiburon. I am a extremely anal when it comes to maintenance, to the point friends and family mock me. No one but the dealership has EVER been under the hood of any of my Hyundais. I have even taken it to them to have air put in the tires. I never missed a maintenance and am always at the dealership within the 3 months - 3,000 miles with checkbook in hand asking them to do whatever is necessary to maintain the warranty, value of the vehicle and to keep my car running. I just had the 2005 Tiburon in for scheduled service in April 2014. As always, this service department who had handled all my cars over the past 20 years said the car was in impeccable shape. Memorial day 2014 (a little over a month later), while driving I turned on the air. Within 5 minutes it started to jerk and sputter, smoke started to rise from under the hood and all my dashboard lights came on. I pulled over and called a tow. The next day I was in shock when the service manager called and said the engine had blew. I was not concerned with the cost as it was still 20,000 miles and 1 year under warranty. When I asked how this had happened, he said the car had a small leak in the radiator which caused it to overheat. I begged for answers on how this could happen. How I would have known there was a slow leak and if there was light that should have warned me and how the engine could have blown from overheating. Nothing Greg from Hyundai City said made sense to me on how I could have done anything different to prevent this. All he could say was because I had driven the car for an extended period of time, while overheating it would not be covered under the warranty and the cost would be about $3,000. There was literally minutes between realizing something was wrong and when the car died on the side of the road. There was not a single sign before this moment that would have led me to know something was wrong. He also went on to explain because the radiator wasnt covered and this is what ultimately caused the damage, they could not possibly cover the cost. I have no words. I have sent countless customers to this dealership as well as given Hyundai 60,000 plus dollars worth of business. They know how meticulous I am about service and have all my records. The car had 80,000 miles on it and just a month earlier was told the car was in perfect condition and now it sits with a blown engine without any fault of my own. I could not have done anything more to maintain the car or meet the warranty criteria. I did file a case with Hyundai but based on what Greg has told them I received an email stating that they will not honor the warranty. I am heartbroken and have no idea why the company I was so faithful to would treat me, let alone any customer this way. I have no words. I had no doubt that Hyundai would do the right thing but I am growing less and less faithful. I have no idea how this happened to my car and the company who can make this right refuses to. I know losing one customer is not a big deal to you but at the end of the day your integrity is all you have whether it be with one person or millions. It is all the same.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

Over a month ago I contacted Hyundai Consumer Affairs and Hyundai National Consumer Affairs regarding my 2016 Elantra Value Edition. My car was manufactured at the Alabama plant and I have had problems with the car since I purchased it. The problems began with the dealer not prepping the car for delivery and also not documenting all my trips back to the service department beginning the day after I purchased. The manager of the dealership titled my car in the wrong state, refused to listen to me and then also refused to honor the dealers price guarantee and return policy. It took a year for the dealer to check the alignment and I still have a steering problem.Within 10 months and 7000 miles, my interior began falling apart. Panel covers detaching and rattles and squeaks. Exterior items also detaching. The hood misaligned/warped. I made 5 trips to the dealer in Florida to get 1 panel cover repaired, 2 visits they refused to document: 1 visit I had an appointment and the system was down, the other trip the adviser refused to document and made an appointment for the following week. The parts were ordered in Ohio and it was a struggled to have them installed.The screws/connectors that hold the wheel well liner, front bumper cover and the engine splash guard came loose and came off while I traveled from Florida to Ohio. The splash guard and wheel liner came down and dragged under the car. I got off the highway and pulled them back in place and secured them temporarily. The mechanic said I am lying and that I hit something. I did not, but most certainly dragged something from the road as I exited the highway.Hyundai sent their district rep to the dealer. He did an inspection, however did not look at the interior as he claimed all the detaching panels are to OEM specs. I have photos that show otherwise. He also claimed to have checked my wipers and that there was no clunk nor the blade hitting the frame. I have a video that shows it does. Hyundai refuses to acknowledge the fact that their cars manufactured in the USA require different replacement parts and the cars are different. They refuse to repair my car. They kept my car 5 days for paperwork leaving me stranded and unable to travel.

I purchased a brand new 2012 Hyundai Genesis. The transmission blown at 43000 miles and they had no idea why. Now at 71, 000 the engine had blown and again they have no idea why. I am so dissatisfied. The kbb value of this car is horrible. They have fixed the transmission under warranty and will be fixing the engine, however who is to say that it wont happen again especially since they have no idea why the both blew in the first place. SO DISAPPOINTED IN THIS company.

Since the purchase of 2006 Sonata, I have had to have seat belts, seat, sensors for air bags repaired due to air bag light staying on. This car has been repaired for air bag light six times under warranty and now will cost $325 for the same parts originally replaced. Average miles between repairs of air bag is less than 1 every 6,000. Once, there was less than 200 miles between fixes.Dealer states repair not covered under extended warranty. Awaiting call from Hyundai CS. If not covered, I will probably have to do without air bag system working because they obviously have a defective system and cost is too high to repair every 6,000 miles

My husband bought me the 2012 Hyundai Azera for my 50th birthday. Every year the battery dies. It is going on it 5th battery!! Last year I threw a fit over the same thing every year. They said it is because when I stop the car, forget to put it in park. This did not make any sense because of the fact it dies around the same time each year. They keep it for weeks without a loaner car!! I wrote Hyundai and told them my problem, they were complete no help. I had no problems with my last car. This car has been a complete nightmare. From the service department, all the way up to the Hyundai company. It is in the shop again for another battery!! I will never buy another Hyundai again. Just the worst customer service I have ever seen!!

I purchased the 2013 Elantra in March 2014. The clutch seemed difficult to me but I hoped it would be okay, thinking it was probably just my imagination. Yesterday early AM the clutch went out completely. I gave up AAA for the Hyundai roadside and waited 4 miserable hours for them to tow me to the dealer...only to learn the clutch is not covered under their great Warranty. I was like a wild woman at that point...they did give me a loaner car but my problem is still pending with the Hyundai regional Office... I used the problems everyone else here is having as ammunition because if they dont cover the clutch...I am not taking the vehicle back...period...

After driving my car for only 20 months the engine started to make a ticking noise & now my warranty claim is denied for lack of receipts & sludge. I am highly upset because I have to pay for a car that no longer works at the same time continue to pay for a warranty that denies my claim. What really is the point of purchasing a warranty if they are going to deny you? Now be that as it may I had this same problem before with a previous car I owned but did not have a warranty on it. All the reason why I purchased a warranty this time. What is up with all these used cars breaking down after 20 to 30,000 miles driving it? So I got a warranty on the Hyundai as part of my payment plan. The worst part about this deal is that Hyundai sold me a warranty that has been denied because of supposedly sludge build up in the car. I gave them a total of the latest 3 receipts I had. I sent them the stickers that the service men place on the corner of your driver side window for every time I had an oil change, dating back to when I first got the car to prove I actually did have the car worked on. And yet I am still denied. It really sucks. I pay my notes on time and have my car maintenance all the time. I was not even aware I had to keep my receipts for the warranty to even be used. They are not at all loyal to their customers. In talking to them they all will say they understand but cant do nothing for you, while they are still charging you for a lemon they sold you. America needs to make a law behind this. If a claim gets denied they should at least discontinue the contract seeing as they cant do anything for it if they obviously deny you. I also believe that all cars should be refinanced to the bluebook value if something as tragic as an engine or transmission breaks down.

In the 9 months since I purchased my 2011 Hyundai Genesis, the navigation screen has frozen numerous times. The dealer has replaced the original unit with 3 other navigation units and did a software update on one of the replacement units. The last replacement unit was DOA (dead on arrival). I have spoken with the service manager at the dealer numerous times. I have taken the car back to the dealer too many times. I have written the corporate offices twice, and spoken to the regional manager several times. It has been more than 4 weeks since I spoke with the Hyundai regional manager and nobody has contacted me since.

This service is such a scam! They give it to you for free and then before the year is up and you can call to cancel, they automatically renew on your credit card. Then for a month now (calls started 12/14 and hopefully ended today), I have been trying to get through to them to cancel and reverse the charge!!! I have emailed them 4 times and tried calling only to be on hold for over an hour!!! They offer you the option of giving your number for a call back but then never return your call. I finally got so disgusted I called the main customer service. The poor woman had to bear the brunt of my frustration and said she would make a note of my call in my file and that my money would be refunded. Today was my 5th call and now I am waiting to see if I get a confirmation of my cancellation like I was promised. I love my Hyundai and have owned them since 1997 but this treatment is enough to make me bad mouth them forever!!!

The people are great when it comes to buying your car. But when it comes to helping fix it it is a nightmare. I got a new engine 3 months ago. They had it for 9 weeks. After 3 months of having it now it is having another issue and no one seems to know how to help other than fixing it. The parts are nowhere to be found and they have NO loaner cars, which I was told at first one wouldnt be given to me because my warranty didnt cover it even though had they done it right in the 9 weeks they had it, I wouldnt be in the position I am right now with NO car. After struggling for 7 weeks last time, they finally gave me a loaner the last 2 or 3 weeks of it all.Now we are at yet another situation where they cant help. This is completely aggravating and disappointing from Gates. I have been with them 7 years and this has been the worst yet. No big issues have happened in the past. My car is a 2014 with 41,000 miles and it shouldnt be where it is now. It has been well maintained and cared for. Before you buy, just know they are great but thats their job when selling. But when it comes to fixing things later on down the road, good luck.

I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles on it. At 64000 the engine blew. There is a class action lawsuit regarding my vehicle but it is Vin specific even though its within the year of the engine blowing. Hyundai only cover half I had to cover the rest over $4,000 for a new engine. I will never buy another Hyundai again. Their cars are junk and they dont take care of their customers.

I am another person tricked by this dealership with the $50 test drive promotion. The salesman on site confirmed that the dealership does participate in the promotion AND he welcomed me to take part. He said that he, himself, received the $50. The salesman proceeded to say that he needed to take a copy of my drivers license. He also took my name and email address. He showed me a car on the lot but did not take me for a test drive. He said he had what he needed from me and his manager would process the promotion by the next day. I was supposed to receive it in an email.After nothing happened I asked the manager and it was obvious they never had any intention of following though on promises. First the manager told me that I was not eligible because the promotion was only good for one person in each household. Of course that made no sense because no one in my household ever took part. Then he decided on another bogus excuse and said that the terms and conditions of the promotion allowed him to not participate. This is AFTER they TOOK my information under false pretenses. They took a copy of my ID. They took my email address. And since then, they have had the nerve to use my email address to send me junk email!! What they DID NOT DO is what they promised. As another person commented, it is obvious their word does not mean much. Be careful of this place. Its hard to tell what these guys are up to?? Better to stay away!

I bought this car when it was 3 yrs old and had it for 2 yrs. I noticed the engine took a long time to start and just got worst. When I took it in for a service they found the head gasket had blown. This is on a 5 yr old car! Whats worse is the warranty had just run out by a couple of weeks. I rang up Hyundai but they wouldnt repair it under warranty or goodwill since it just run out. You dont expect a head gasket to blow on a car this age. This is more common on very old cars with high mileage. Considering this is a very unusual thing to happen and with its warranty just run out you would expect Hyundai to fix it for me or at least pay some of the cost. The cost to fix it is just under a £1000 and the car is only worth £5000 :(

This is reference to Hyundai Head Office Consumer Complaints. On a recent service visit to my local Hyundai Dealer I was told that my car had quite an alignment problem that would cost $130.00 to fix. The tech could find no sign of me rubbing a curb or any other reason why my car would be out of alignment with only 23000km. When I called head office to complain and to get an explanation on why my car would be out of alignment after only 23000km they could give me no reason and had no interest in solving this issue. They did not offer to call the dealership and ask the techs any questions and did nothing more than log the complaint. The person I talked to had no knowledge of any kind and is there only to log the complaint in their computer system. Hyundai Consumer complaint is a joke and a worthless phone number to have. I have dealt with other car companies in the past with always excellent results and for this reason this will be the first and last Hyundai car I will purchase.

I have recently just got a used 2013 Hyundai Elantra with 32,000 miles for my birthday. This review isnt necessarily a bad one. Every once in a while when I turn on my car for the first time of the day, it makes this short, medium pitched whistling sound, and it only last for about one second or less, the noise doesnt really bother me, it just concerns me that something may be wrong with my car. I have saw some complaints about the same thing, and they said that they took it to the dealer and they said it was normal. I have yet to take my car to the dealer, as I have no time at the moment, but I do plan to take it as soon as I do have some time. By the way, Ive only had the car for about 1 month and a half. Also on a side note: the dealership we went to in Concord, NC is RUDE. Do NOT go there for a car.

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

Consumers please beware when buying Hyundai car. I bought Hyundai Sonata 2011 in June 2014 and the car is a piece of crap. So far I have this car almost 2 years and I already spent tons of money fixing it. Something is always wrong with it. The electrical, the gas, the brake, the fuel line... In addition I received 3 different recalls notices that the car is not safe to drive... Really 3 recalls in less than 2 years?What the **??? I have not even driven 100,000 miles or 5 years on this car yet and have spent thousands of dollars fixing the piece of JUNK/GARBAGE. So stay clear from this brand and do your homework thorough. Dont just Google it because they paid lots of advertisements money to be on top of the search page so all you see is great things about this piece of CRAP. Instead looking at buyers comments on various websites, or ConsumerAffairs to get a real picture and its condition before you buy. Personally, they LOST me as a customer forever. I WILL NEVER BUY FROM HYUNDAI AGAIN AND WILL MAKE SURE ALL MY FRIENDS AND FAMILY KNOW ABOUT THIS. Very angry Hyundai car buyer.

My car (Santa Fe) was in park in my driveway which has a very slight incline and the car was running. I got out of the car, walked around it to get groceries out and went back to the drivers side to turn the car off. I put my right leg on the seat and reached around the steering wheel to grab the keys. The car started rolling backwards. My left leg was already outside the car and I was to get out but the car door knocked me down. The front tire ran over my right knee, my right elbow and arm, and my right wrist. I went to ER and was diagnosed with severe deep tissue contusions of my right leg and left arm right arm, sprained left ankle and right wrist. I watched the tire run over me and I watched the tire pass 4 from my head as it continued to roll down the driveway making a clicking noise, then jump the curb and stop in my neighbors yard (still in park and radio was on, but car not running). I towed the car to HYUNDAI. They said there was nothing wrong.

I have a 2007 Azera. This is not my first Hyundai, but this seems to be the one I am most disappointed in. I bought the car used in 2011. The car was clean, drove great, was good on gas mileage, then the check engine light came on. I took the car on a regular basis for oil changes and maintenance and when they hooked the car up to find out why the engine light was on, they had no answer. It didnt even register that it was on. So that was perplexing. Ive learned to live with the check engine light - it goes on and off when it feels like it. Then the motor on my sunroof stopped working, it will no longer open or close all the way. About a week ago I was leaving for work and I went to get in my car and the seat was pushed all the way back, now as a woman I panicked and thought someone had been in my car, but that wasnt the case. When I finally felt safe to enter my car (there was no one hiding in my back seat),I adjusted my seat back to normal manually.I started driving down the road and the seat readjusted itself without me touching anything, once again I panicked but this time it was because I couldnt reach the pedals. I turned around came back home and switched cars with my husband because I had no idea what the problem was and I didnt want to get on the highway and not be able to reach the pedals. He drove the car to his work and not only did the seat keep adjusting itself but the steering wheel moved also. On the way home that day, he said it seemed to be fine. Now a week to the day later, today, I was leaving work to come home which is a 48 mile drive, my cars seat was all the way back again. I tried adjusting it, I shut the car off and tried to start over, NOTHING - the seat kept automatically going back. Is this safe? Should I be driving this car when I cant even reach the pedals? Im very afraid at this point that I am going to get into an accident or cause an accident. What do you suggest?

We purchased a 2014 Hyundai I40 from the main dealership in Stratford-upon-Avon. We were contacted to notify is the vehicle of been through the workshop and was ready for collection. Within an hour I realised the clutch was faulty as it had to be pushed to the floor before you could select a gear. I returned it to the garage within an hour. The head of sales said yes, there is a fault on the clutches. We can do a temporary fix until Hyundai release the relevant parts to rectify the fault. What beats me why sell a car, knowing it has a defective clutch. I know I can return the car and get my money back but I have been assured by Hyundai UK. The clutch will be rectified by the middle of June. According to the dealership, there are hundreds of I40s out there with defective clutches. So if you have a problem take it back and demanded it is fixed.

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

The worst ever - they never know what is actually owed. They ask for the next months payment in advance of due date. The hold time is ridiculous. Customer service representatives are complete idiots. I will never buy another Hyundai. I think their banking standards are substandard. I question their legitimacy. I believe they are fraudulent. I asked for a statement representing my payment history. It did not match my bank records. I requested it a second time and again it did not reflect what was paid on my bank statements. I asked what the final payoff would be at the end of the lease on 3 separate occasions and got 3 different answers. Avoid Hyundai motor financing at all cost, I will in the near future.

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.

I purchased Hyundai Elite i20 in CHANDRA HYUNDAI (City - Coimbatore, state - Tamil Nadu country - India) at 27th Oct 2017, Almost 2 years are crossed right now. Current running KM - 9670/- Less kilometer only used. Two weeks back all of a sudden push button stopped working. So I reached out top Chandra Hyundai (Avinashi road branch) for service regarding this issue at 23/12/2019. Almost 13 days are over still I didnt get any clear information about this issue (Initially the team said battery issue, then self start motor may issue and finally ECM). Now they are saying I have to pay 70,000/- (Seventy thousand rupees ) to replace the part to solve this issue. The car even got fully serviced 1 months ago. This is really disappointing experience with Chandra Hyundai. I really disappointed for this issue even 10,000 kilometer not yet crossed but having this issue. I request them to claim but they are not responsible. I wont suggest Hyundai to anyone. Waste of time and money to approach with Hyundai.

Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

In early 2012 I leased a Hyundai Santa, in September 2012 the vehicle was involved in an accident and sustained severe front end damage, all air bags deployed etc. The vehicle was towed to a junkyard/auto repair shop. I had full insurance plus gap insurance through Hyundai. My insurance paid out over ten thousand dollars that I sent directly to Hyundai. I constantly contacted Hyundai regarding the status of the vehicle, the account was placed in the recovery department that was handling the gap insurance. In November of 2012, the last correspondence I had with them that I initiated was with that department. At that time I was told the vehicle was covered under the gap insurance, time went by and I never had been contacted by Hyundai, I presumed the vehicle was paid for and everything was done. Until a year later and I applied for credit and was told to my surprise that I had repossession on my credit, prior to this I had excellent credit. I Called Hyundai and was told indeed this vehicle was repossessed, they could not supply me with when it was repossessed from the auto repair shop, when the sale was or if the vehicle was ever repaired. I was never notified of any repossession, never notified of any sale etc. I have on several occasions contacted in writing Hyundai requesting proof of the vehicle being repaired, proof of the vehicle being repossessed and sold. To this day almost three years later, they have not and will not send me any proof of this and this full amount owed is still affecting my credit.

I took my 2012 Hyundai Sonata Hybrid to the dealership for warranty repairs. The dealership kept my vehicle for two months before doing any repair. They completed the defective steering and denied the defective motor that went out at approx 58,000 miles. They did not respond to my request for a repair estimate or loaner vehicle. They did not call me to update me at ALL! I then received a certified letter stating if my vehicle was not removed from their lot within 30 days they would sell my vehicle at auction. My vehicle is not safe to drive. The defects were reported as soon as discovered while under warranty. I am obtaining legal counsel and would advise anyone who has to deal with Hyundai to do the same. They are unethical and their threat against me is unlawful. This has been probably one of the worst experiences in my life including my battle with cancer!!!HORRIBLE company from service department - dealership - to Hyundai corporate. They know their motors are no good yet deny warranty across the board. They recalled approximately a half million Sonatas for the same problem mine has. The motor seized and they are blaming the owners for lack of maintenance. I had regular oil changes every 3000 to 5000 miles. DO NOT LET THEM GET AWAY WITH IT - GET AN ATTORNEY.

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

On August 2011, the dealer offered me two tires, if I purchase the Hyundai Azera 2006. The tires that the car has, is in bad shape. With this deal, I purchased the car. Two months have passed, and I still have not received my tires. I have called them numerous times, spoke with the salesman, Brandon, the manager, David, and I recently called Michael **, the customer satisfaction rep. They have not returned my call yet, and I am still waiting for my tires. My tires have no threading, that is why he offered the two tires. It is now November 2011.

Hyundai wont credit a months lease payment even though my vehicle is in for engine repairs for over a month and the clock is still ticking. I leased a 2012 Genesis R-spec. Around 12,000 miles, I started hearing intermittent engine knocking. When I took the car in for service, a service specialist said there is no issue and any engine issues would be covered by a warranty. 5,000 miles later, the engine knocking was happening all the time above 2,500 RPM or under acceleration or driving up a hill. When I took the car in for service, the service specialist said yes, this engine knocking. Five weeks later, Im still without my Genesis. Apparently, Hyundai doesnt know how to maintain a parts supply chain very well. Besides the engine problem, there are other design problems with the car: seats with very poor support that become very noticeable on a long drive; too much play in the steering wheel which at high speeds can be a bit dangerous since there can be an abrupt jerk of the wheel; and a transmission that doesnt always know when to shift. As a previous owner of Mercedes, BMW and Lexus, I will surely think twice about owning a Hyundai again.

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

My 2014 Sonata was at the end of the lease. I always had automatic payment out of my checking account. On May 10 I requested the stop of the automatic payment. I received confirmation and a paper invoice. The car was turned in on May 27. Hyundai still deducted the lease payment on May 29. From my checking account. I called them on May 31, they admitted it was a mistake on their part. They said I would get a refund in 3-4 weeks. Be careful of Hyundai. I would cancel my auto payment 3 months early to avoid this situation.

When I purchased my Kia (At Hyundai), it was used so the dealership offered me an extended warranty that they sold, so I bought because you know, it’s a used car. Well last week my engine locked up on me randomly on the highway so my initial thought was “Call Hyundai because they sold my warranty to me.” So I did, and they came and towed my vehicle. Well until my extended warranty covered my repairs, I could not get a loaner so I was stuck with nothing. The next day I called and they informed me that I needed to provide proof of all my oils changes but I’ve only ever gone somewhere once to get it done. Others were done outside of a shop because I mean a lot of people do that (wasn’t done by me). They needed AT LEAST two from an actual mechanics shop (per my warranty although the warranty just states I need proof of oil change even though just giving them a receipt wasn’t enough). Well I didn’t have what they needed. So they asked if they could be approved for 2 HOURS of labor so they could get to the issue of my locked engine, through email, which was fine at the time because I was like whatever I just need my car fixed and I thought they were trying to help me out. Well two days go by, I had left the GM TWO voicemails, and no returned call so I drove up there myself to talk to him. THAT WAS A JOKE. He basically said my warranty wouldn’t cover it because it looks like it was a neglect on my end but he wanted me to keep it there “just in case”. A couple days later I find out about a settlement going on between Kia & Hyundai where they are having to replace certain models engines (A LOT that is) because of the recall on them. Hyundai swore they spoke with someone at Kia and asked if there was any recall or extended warranty on my motor, and the guy at Kia said no. COME TO FIND OUT that is NOT what the guy at Kia said and what’s crazy is Hyundai KNOWS about the protocols for this recall on my motor because they have the same issues with theirs!! They then blamed me for it not being fixed and having to owe because I “interrupted” the inspection being done by Apex, but the ONLY reason I did was because I needed a loaner ASAP and Kia promised I’d have one as soon as I got my car over there because they knew the issue fell under the settlement agreement that Hyundai knew about too but stated they were told I didnt have an extended warranty with the settlement which is why they went through Apex. But, Apex would have seen the engine was locked and known about the settlement which would have resulted in them denying the repairs. AND HYUNDAI knows that they would’ve have had to send it to Kia anyways due to my engine being locked, but they decided to take it into their own hands so they could make SOMETHING off of me. I not once signed ANY paperwork because they were communicating with me through EMAIL (how professional I know). And then the service department got MAD at me because I called and tried to get ahold of their GM (that was a joke, HE is a joke). He never returned my calls, so I went up there myself and spoke with him (that was also a joke. I don’t even see how he’s a GM).Needless to say, they will not give my car to Kia until I pay them $600 when I only approved them for 2 hours of work. And when I mentioned this, the service manager said it was because they had to reassemble my car before they could tow it, which is fine but I NEVER got a call about this or ANYTHING. When I mentioned THAT, he then replied with “Well I can disassemble it and you can come pick it up that way then”. When I say I will NEVERRRR give this sorry dealership my money EVERRRR again, I mean this with everything in me!!! They take advantage of the fact that I’m a woman and I don’t really know what’s going on.They tried to say “Well even if you pay the $600, you’ll get reimbursed by Kia for it” and after speaking with Kia’s director he informed me that that is NOT true and that it would be EXTREMELY tough to get them to reimburse me. This Hyundai dealership has taken my niceness for granted, and I hope that NO ONE ever gives them their money!!! I know $600 doesn’t seem like much, but I pay for EVERYTHING that goes on in my life, by myself (w/ Carrington’s help too) and I refuse to give my money to these hateful, disrespectful, worst communicators, ANY OF MY MONEY. This place just wanted to make SOMETHING off of me because they knew they’d get basically nothing. What’s sad, is if my car could just get to Kia I would have a brand new motor due to the settlement and be in a loaner car. Right now because of Hyundai, I have gone two weeks having to depend on my mom. And I will be contacting the BBB.May I add that the service department made it very clear that I pissed them off by going to the GM. I am a college student and have two kids who I have to get to school every morning as well as myself to work!! And I’ve been without any kind of vehicle for two weeks. They have ZERO signed papers by me, and I just can’t believe this at all. The service manager said word for word “Well if you’d like I can disassemble it and then you can come pick it up” all because I said they never called and asked for my permission before doing something that would cost me this much.