My 2004 Hyundai Sonata broke timing belt twice and had major engine damage done because it is an interference engine. I called Hyundai connect and spoke to four different people about this problem and each one had a different story but they all agreed that they will not do anything to help. Manager said she did not know if it is a Hyundai problem that caused this but they will not take care or because its out of warranty nor would they help as a goodwill gesture to provide me with consumer loyalty. The people there are trained to say one thing and one thing only. They cant help nor will they change anything to try to help.

Good ride, 2.0T is quick and economical. This one comes fully equipped. GPS is lousy. Seat belts are hard to buckle. Seems to be quality build. Like it but would like my AWD back. Nice vehicle. Looks good. Feels good. Needs a GPS upgrade.

If you are reading this - please do not finance with Hyundai Motor Finance. A year ago, I am leasing a Hyundai Elantra 2013 and the car was a total loss. So my insurance call HMF for the selling amount so they can pay the car off. That was on May 27, 2014. Today is Jun 27, 2014, a month later. My insurance call them so many times and send them the information about the loss four times and HMF still saying every time when I call then that they not received anything. I told them I want to speak with a supervisor and they say that they do not have a supervisor available and they just hang up on me so many times. This company is a joke and have very bad customer service especially in the recovery or claim department. Today is Jun 24, 2014 and they still not giving the selling amount to my insurance. This company is so disrespectful. I will never buy a Hyundai again.

My new Hyundai Tucson 2019, 43000 kM, had transmission issue, they do not have parts to fix it, they do not know when the parts will be available, one week and still they do not have an idea when the parts will arrive, even it is under warranty, I called Hyundai directly, but they no information about expected arrival time for my car parts, useless and helpless, I do not recommend anyone to buy Hyundai in future.

I was just sitting here thinking, how I am so glad I trade my SS Camaro, for my Kona, as I drive to Fl from NC, once a month, $68 round trio in gas, plus all the safety features it has. Its small but can get up and move if I need to, small but mighty. Its quiet and comfortable, very roomy inside plus the lime green color is very cool. Im happy to tell the world about my Froggy, Hyundai Kona, I love it!

I have a 2017 Hyundai Tucson. I went with the Tucson because I wanted AWD. It has been one of the biggest mistakes. The first was getting a Hyundai. They don’t care about their consumers. My car has been blowing headlights- having electrical issues (my auto windows go back down when you roll them up, my rear windshield wipers go off whenever they want, my break light seems to go on and off at random. I have reached out because as a company they should only want the best products out there. I was told that “because my car is over 3 years old. There is nothing they can do for me. To bring it to a dealer and “see what I can get” for it. I owe more than it’s worth because one thing they don’t tell you when you buy a Hyundai is they depreciate way faster than you can make payments to survive. DO NOT BUY A HYUNDAI.

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago. My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

I must say that Hyundai of Metairie went out of their way to make things right. Mike Dugas not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this.

I recently called/Hyundai roadside assistance, noticing that it included towing. My vehicle has a flat tire, and at this point I don’t have a ton of extra money. I live 200 feet away from a Firestone tire, a relative helped by purchasing the tire I needed and Firestone said they would install it. All I have to do is get the vehicle or the wheel over there. Well Hyundai Veloster don’t come with a spare tire or jack. So I can’t jack the car up and take the wheel off, this didn’t seem like a problem knowing I had roadside assistance. Well roadside assistance will not hold me across the street where I already have a fully paid tire waiting, they would however bring me to a Hyundai dealer but they are non-local to me. I was told by the tow company that exceptions can be made so I spent time on the phone with Hyundai’s customer service just so that they could tell me no. I can assure you after customer service like this I will never return to Hyundai again. This is a lack of compassion for their consumers, I understand you want me to be brought to a Hyundai dealer so the dealer can make the money on the tire and installation, but in my particular situation you should’ve okayed a tow across the street; don’t buy a Hyundai thinking you have someone there for you when you need it. You don’t.

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

We purchased a new 2017 Hyundai Sonata. The car is still under warranty. In 2020 my wife called and said the oil light was on. I told her to pull over and check the oil. She said there was no oil on the stick. She added two quarts of oil and it was still below the low mark on the stick. I did research and found several class action lawsuits against Hyundai regarding faulty engines dating back to approx. 2010. Here we are 8 years later and dealing with the same issue. We called our dealership and they said we needed bring in the car for an oil consumption test. They changed the oil and charged us for it. The oil consumption test consist of returning to the dealership every thousand miles for 3000 miles so they can check how much oil the engine is using. The final result was the engine burns 3/4 quarts of oil per 1000 miles and that is considered normal by Hyundai.Hyundai recommends changing oil every 7500 miles. This means we will need to add 6 quarts of oil to the car between oil changes. Again this car is under warranty and Hyundai calls this normal. We were told however, Hyundai does sell a $600 product we could add to the oil and perhaps it would consume less oil. The bottom line is I have a car under warranty, using 6 quarts of oil between oil changes and this is normal. My 2006 Chrysler Town and Country has 314,000 miles on it. I change the oil every 7000 miles. I add 1 quart of oil between oil changes.Simply put, do not buy a Hyundai product. Take a look on the internet and you will see a long history of engine issues that continue to plague Hyundai owners. I called Hyundai and talked to Lindsay. She was a snobby customer service rep. who told me I needed to talk to Walser to get anything done to repair this car. So goes the circle. Keep an eye open as I assume there will be another class action suite soon.

Car lost power while driving down the interstate and engine started to run very roughly. Took it to the closest dealership on my next day off who called me the NEXT day to tell me that I could come and get the car, but its not fixed because they dont have a fault code to be able to fix an issue, even though they can clearly see that the car isnt running correctly. Car is still under warranty, but wont run, and Im supposed to just bring it home??? Does that make any sense to you?? IDIOTS! Then the service advisor goes as far as to try and sell me a tune-up... ON A CAR THAT WONT RUN! RIDICULOUS!Customer care, not much help there either. They tell me a manager will contact me in 3 to 5 business days. I also bought an extended warranty that NO ONE CAN FIND under my VIN #. How does that work? Every other manufacturer has always been able to see my warranty info listed by the VIN#.... why not Hyundai? All this sounds like HUGE runaround tactics to me. You got me once Hyundai, but never again. Should have stuck to HONDA, Ive had 3 of them and never any issues. Very dissatisfied.

I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!

2013 Tucson GLS 2.4L • Automatic transmission *Hyundai believes 108,000 miles is normal for a motor to seize. That is what Reggie a representative at Hyundai told me. 3/14/2019. In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it wouldve been trouble. She called me right away. I told her not to start it till we got there, when we got there (Tow Truck already en route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes! Hyundai says this is not unusual!The warranty is only honored if youre the original owner, and I was not. I would never buy or deal with a Hyundai ever again as long as Im alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till its fixed. The Hyundai Santa Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because theyre using the same engine (components) in this model year.

My experience with Hyundai is the worst experience with a car company I’ve ever had and I’ve been leasing different cars for 25 years. I drove my 2021 Kona (top of the line) for 3032 miles before the entire transmission failed. I guess any car company can have a lemon in the batch so the fact that this car sucked isn’t what’s horrible about this story. It’s how Hyundai & Hyundai finance is treating me during the process of trying to return the car and get compensation back that’s hideous. They threatened my credit for a car I hadn’t had in months and made me continue to pay for it for months. They made me collect & turn in all the paperwork needed to get my case settled myself instead of helping and accessing their own records (copy of lease, payment records, etc.). Their entire computer/ website interface for customers fails every month and you have to call to get your profile erased so you can build another one… Only it remembers the email you used so every month you have to come up with a new email & hope this month their system for payment & account details doesn’t fail. They are offering me almost NOTHING back ($2300) even though I paid 1500 down & payments from September 2020-March 2021 at $367/month. They don’t even understand their own processes and told me that a significant amount of the money I am owed back for the car needed to be applied for at the dealership due to “separate contracts for alarm system, clear shield, & other aspects of the car’s system... But the dealership says that’s completely wrong. Oh ya, and every 30 days the paperwork I turned in expires & takes hours of effort on my part to resubmit. Do yourself a favor and RUN from Hyundai!

I purchased my new Sonata Hybrid in April 2015. I want to complain about the front shroud or fairing. The clearance of the fairing to regular parking block is 0 inches. These are standard parking blocks, that a car has to pull up to in any parking space. My front fairing has now been severely damaged and is hanging off the car because the clearance does not match the standard height for a parking block. I want to know why I have this expensive repair because of poor design of the front end. If I repair the damage, the next block will, of course, rip the new one off too!!! Parking away from the block creates a safety hazard to me and other cars and drivers in a parking lot because of improper parking space allocations.Safe parking is part of safe operation of my vehicle, and I can be fined because of improper parking in a designated space. The tires are the original factory ones, so the profile should be Hyundais responsibility of design. I want to know what you (Hyundai) suggests to do to fix this design problem for now and the future of my expensive hybrid car???

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

I was quoted a finance rate at $3,000 over the posted sticker price. I was given ridiculous numbers and quoted an incorrect credit score. I was taunted on my way out the door by a sales person named Ryan, saying he hoped my next car purchase ended up on the side of the road. This was witnessed by my sister and every other customer in the show room. I’m buying a new Toyota right next door.

I am at this point, a thoroughly dissatisfied customer with Hyundai. I leased this Hyundai 2016 Plug In Hybrid car from Hyundai in 2016 Feb and had a very good experience with the car all this while. I had been using the car for my 70 mile daily commute and loved the car. Then on May 18th, my car had problems - it refused to start in my office parking lot. I called the Hyundai dealership and they told me to get the car towed in so they can take a look. The car was brought in to the Hyundai service center. 3 days later, the diagnosis was that the hybrid battery needs to be replaced. The service technician expected to get the replacement battery in 5 days. 5 days later, no updates. I kept following up for the next 3 weeks, and still no updates. I finally escalated the matter to their consumer affairs department. They took two weeks to investigate, and came back with an offer to pay me a compensation amount, while I waited for the car to get fixed. The update they gave me then was that the car will be fixed by July 15th. By July 15th, they had no actual progress! And now, the latest update is that they will fix the car by August 21st! I am really disappointed that Hyundai has shown no interest in getting this fix expedited despite the fact that its already 2 months plus. A one year old car, in warranty, is just sitting idle in the service shop, waiting for a critical part! I have sworn off Hyundai for my life and would never recommend anyone to buy another Hyundai car ever again!!!

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

My experience with this company since 2014 until now has been positive. Now this company has disappointed me greatly. One month ago I was told I could defer my car payments for up to 3 months. Two customer service agents informed me of this offer being available because of the COVID 19 outbreak and the job loss it caused. POLICY CHANGE PER HYUNDAI CORPORATE!! As of May 31, 2020 this policy has been changed without notice and definitely without consideration to millions of people still out of work. Hyundai Finance and Hyundai Customer Service will not defer any payments past May 31, 2020. If you call Assurance, they only help people who have loss their job not people on furlough. A billion dollar company just spit in their consumers faces.

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

I own a 2012 elantra. And while Im driving it seem the rear suspension rolls. From side to side. This only happens when I roll over a bridge bump, I ask the Hyundai dealer what could be the problem and their answer was the shocks need replaces. They replaced the shock twice but this did not solve the rear rolling. The top mechanic couldnt understand why this was happen. Superior Hyundai really doesnt have a clue why my car rolls. What can I do to have this fix?

Single mother of 3 small children. Barely scraping by only to have my Hyundai that is still under warranty blow the engine. Drop it off at dealership and was told a week till they could look at it. It’s been a month! And $1400 in rental car fees that I don’t have! Now I am completely without a vehicle and NO ONE, not consumer affairs, case manager, service dept itself can give me at the very least an ETA on when I can have my car back. Pathetic way to run a company. The guy who sold me this lemon at Hyundai of Fort Myers, the people refusing to call me back at Gainesville Hyundai and Corporate Hyundai who basically just say “I’m sorry” but have no solution. I want to thank you for putting my job on the line and leaving me and my kids stranded. I will never buy another Hyundai again!!

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

I just like to have a horrible nightmare story with my Hyundai Sonata 2005 in last 2 years. I desperately need your legal helps, suggestions and comments. On 02/22/2012, My Sonata 2005 just past 70,914 Miles and I was suggested by young guy name ** to change my Timing Belt and etc. I spent $967.43 to let Lehigh Valley, PA Hyundai Service Center done the job. At that point, my car just have a tire issue. After 2 weeks, I hear some noise when I first time start car. I called **. He told me because it’s new belt and Id better to tolerant it. At April, I still hear noise and little bit loud. I call them again. They let me left the car with them several days. They wrote it down as they cant find any problem and adjust timing belt little. They sold me about annual State Inspection package this time. After that, I changed Spark Plug and Engine Oil with top line product myself in the same year. I always use Hyundai Genuine Oil and Air Filters once day one and do this maintenance job myself when I purchased the car as brand new one. I tolerant this problem several months and called them again. They still tell me the same answer. I was so busy for my job and life. I cant always let them keep my car for several days to find nothing.On 04/08/2013 at 88,055 miles, I hear a belt broken sound while I am driving on I-78 and engine is completely shut down. I called them ask for road assistant and was told to paid for towing or solve myself. I managed myself to get their place. They told me that I have to pay myself for the repairs. After several days, they called and informed me that they found the engine was broken. They will cover for these repairs. In last year, I already talk to totally different Manager and Service Reps. They also told me that they had difficult to find replace engine. Until 05/01/2013, I was called for the job done.I changed engine oil with Hyundai Genuine Oil Filter and 5 Gallon Castrol High Mileage 10W40 myself last summer. And I wish I can keep this car for another 5 years. However, I notice in Nov. the oil check light sometimes flashing in an barely occasion while I drive on highway ramp and stop at traffic. Im NOT pay too much attention about this issue. I know if I call them, they will keep my car for several days and find nothing. Thats about their service and skills.Last month of 8th, I try to pull my car from heavy snow in dark evening and the car start as normal and was NOT working after several times back and forth to pull out. With several light on, I can start the car at all. I give up my efforts to drive car out in that evening. I called my job off in second morning and try to start it again. It was OK and out of from the snow. I immediately drive to LV Hyundai Service Center and notice that the engine check light is solid ON while I stop at traffic. They call me afternoon and tell me they cant find any engine oil in my car and the engine is broken again and ask me about engine oil and filter purchase receipts. I usually dont keep these small purchase receipt for my normal life. However, I can show them my a couple of old replacement Hyundai Genuine Oil Filters in my garage. I bring two used filter and one air filter. I argue with them NO CAR should running under engine oil while my gas tank is 80% full. Your engine has a big design defect. You should repair or replace it again under your all your warranty claims and consumer protection laws. I talk to them back and forth several time already. They still refuse to do so. I dont have my car for more than one month. Please help me if you all can. Thank you very much in advance.

I purchased a 2012 Hyundai Sonata in May 2015. 3 weeks after purchasing I began feeling a weird vibration and jerk when accelerating and braking. The violent jerk would worsen and I took it to get an transmission flush and the jerking stopped. Weeks later the jerking began again. It did this in and off about 2 times in 3 months. I took it back to the dealer who had 3 different repair shops who looked at the vehicle and determined it was transmission failure. I received notice a few days later informing me that my model of 2012 Sonata was upon those being recalled for engine failure as well. On top of all this Im moving to California in 3 weeks and desperately need reliable transportation. I will never buy a Hyundai again and am switching back to Nissan. I will be contacting the BBB and fox 2 about the issue and writing a letter to the office of the president! Lesson learned to research car manufactures reputation.

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

Just needed to let you know if ever you decide to buy a car, I suggest you buy it from Hyundai. Let me tell you why from my own experience - I bought an Elantra GLS 2013, from Hyundai Gatineau. Now wait, just wait till I tell you why you should not. After I bought my car. First of all, I get a letter saying that every year to go to where I bought my car and they will reimburse a credit card to pay the difference in gas because something about the consuming of gas is not ok, that the car should not drink so much gas. Then one yr later, getting ready to go to the States with 3 other persons and fill up my car with gas, so here I am all ready to go. Guess what, my car does not start, the radio works, the lights works, the battery is not dead so my son says, Mom, I have no idea what the hell is happening here.So I call CAA. He comes and says, Sorry, Miss, but need to take your car to the dealership garage. I tell him, But it is closed, so he tells me, I guess you will have to wait till Monday. So trip to the State, motel, friends waiting, everything down the drain. So Monday comes, me being really pissed off, I call and tell them that I am very upset with what happened and the answer was, Well, Miss we will call you and let you know what is wrong and this could happen at any dealership - no excuse. So they call me later and said, Your car is ready. You can come and pick it up, and I said, Well, I dont have a ride. He says, Well, cant you get someone to drive you? I replied, Hey, this is your responsibility. You get someone to take care of it. So he got someone to pick me up. Still pissed off, tell the guy this is the first time that I buy a brand new car and have so much issues with a car. He just looked at me like I was just a number, so I leave, get in my car and see my gas gauge. It was half full of gas, so I get out of my car and now really, really pissed off and go back inside to tell them about it and again Well, Maam, we did not drive your car. So I go and see the Manager. He brings me to see the Manager of the repair shop and looked at me like I was lying. Holy ** was I mad, so I said, I want to file a complaint, so they give me the number of Hyundai Canada. I call and tell them about what happened and yes by now, I am burning up OK. The lady at Hyundai Canada says she is sorry about what happened but We can offer you a gift for your inconvenience. I said of course yes, thinking this might be rewarding. Holy crap, I thought I was going to hit the roof. You just cannot believe what they offered me. This is truly what they offered me, a choice between a mug, a tuque, or a water bottle. I said to myself, Are you really that stupid to offer me such a gift after what I went through? I just said, Really, you can keep your gift, and hung up. True story, believe me. This is what I think about Hyundai Gatineau, Hyundai Canada, (NOTHING GOOD). Oh yea forgot to tell you what the problem was. It was a default in the wiring from the motor to the starter. I am 59 yrs old and have bought cars before and never and I mean never had issues like this. I have seen the complaints in the reviews and could not believe how many there was and nothing is being done about this. A guy needs a lawyer to deal with his problem. This is ridiculous. Why should this guy pay for a lawyer when there are so many complaints about Hyundai? What do we need to do for something to be done? You should allow us to return the car and get our money back so we can go to another dealer to buy another car. LOOK at the reviews about Hyundai and do something about it. Now I dont feel safe in my brand New car which does not make any sense at all. YES, I AM REALLY, REALLY PISSED OFF.

My wife, 64, was driving out one owner Hyundai Accent on a private road about 15MPH when the airbags suddenly deployed without any impact occurring to the vehicle. My wife received severe bruises on both arms and the face and the windshield was shattered by impact from the passenger side airbag deployment. We were fortunate as she was going very slowly and there was no other traffic... Had she been in busy traffic or on an interstate, there would probably have been a major collision and severe injury or possible death. Hyundai local dealership (Perkins Motors of Colorado Springs) was appraised of the problem but refused to do anything. When we contacted Hyundai HQ consumer affairs we were told that they would send us a packet of papers to be filled out and returned to them. They would then let us know in six or eight weeks whether they would do anything. The car is undriveable... And my wife will never drive it again after the scare she received together with the potential for a much more horrible outcome than actually occurred.Hyundai seems to have no interest in seeing the vehicle and figuring out what may have gone wrong and whether it might be a risk factor for other owners as well, despite the obvious implications of consumer risk when airbags inflate without any cause. I volunteered to haul the car to the local dealership at my own expense and inconvenience and they responded that they would not look at it even if I did so unless I agreed to pay for all repairs in advance. One would think that they would care to find out what might have gone wrong. All in all, it has been a horrible experience and the worst customer service I have ever experienced. Note to all Hyundai owners: I would have to recommend that you NOT drive your vehicles as the potential for a major accident is very real and, like other manufacturers in the past, Hyundai seems to feel no sense of urgency in finding out what the core problem is and fixing it.

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!

I took my 2009 Santa Fe to our local dealer for a leak in the factory-installed sunroof. The first time, they supposedly made adjustments to tighten the window down. The second time, they said the seal was bad and they had to order a new sunroof window. My question was why they didnt find this the first time. The third, they replaced the window. Now, this one leaks worse than the original. This has happened all in the last 3 weeks. I have no faith in the dealer that is doing the work. But since it is still in factory warranty, I am stuck. We have had nothing but trouble with this vehicle since we have purchased it. But we are stuck with this lemon for a little while longer.

I got a flat on my new 2015 Sonata Hybrid. Called roadside assistance and they told me I had to have it towed to the nearest Dealership. I thought it had something to do with it being a Hybrid but it turns out that the cars dont have spares, they have inflation kits. Going to the dealer is normally not a problem but it was SUNDAY!!!!!! I told the person at Roadside that but it didnt seem to faze her. The nearest dealership was my only option. So now my car is stuck there overnight and I miss a days work because I work 35 miles away. If they brought me home I could have had it fixed. If they brought me to Pep Boys or any tire place I could have had it fixed. They need to get their heads out of their butts over there. Ill be getting AAA to avoid the expense of Free Roadside Assistance.

This is how they rope you in to buying their crummy cars “We have American’s best Warranty.” Don’t ever expect to use it though when you need it. They’ll do everything in their power to get out of having to pay to fix your car when something goes wrong. In my case, my whole electrical system fried within less than two years of having the car. Thinking I had “American’s Best Warranty” I thought, no big deal I’ll bring it in and they’ll fix it. Well, no, they tried to claim an animal chewed through my wires so it wasn’t covered by the warranty and I had to go through my insurance to have it fixed. Mind you, this is before I found out there was a class action lawsuit filed against this company for cars with unexpected engine and electrical failures and them failing to make repairs and weaseling their way out of them. They kept my car for 10 weeks trying to fix the issue and every time they fix one issue they would call back and say “oh turns out this is also wrong with your car because of the animal, you have to go through your insurance and put in another supplemental claim.” After 8,000 paid by my initial insurance claim and two supplemental claims of a 1000 a piece and a 500 deductible from me, they gave me back my car that still doesn’t work and still having electrical problems. Their response, we’ll diagnose the problem for 300 dollars to figure out what’s wrong with it now and now they want me to put in another supplemental claim due to another wire that was frayed due to “animal damage.” I can’t even trade the car in because no other dealer wants it due to all the problems and I still have 12,000 left to pay and a car that doesn’t function right.

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

Twice I have had to pull my 2011 Hyundai Sonata over and get out of the car because of such strong fumes. I almost passed out twice. I took it to two service departments and they didnt say anything was wrong except a dirty cabin filter. Im terrified to drive this car. I also saw several complaints online about this issue.

The controller on my rear seat air conditioner failed. The dealer (Gentile Hyundai) ordered the part on July 12, 2011. Today is September 6, 2011, and we still do not have the part, not withstanding that in our part of the country we have record heat. The service department person (Candice) has done a great job in keeping me informed when I called, but Hyundai corporate office apparently does not have to deal face-to-face with the customer. Obviously, they have a different set of customer relation values.I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that Im not a whiner. Wheres my part?

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but dont guarantee (since it may not be a warranty issue and they dont know for sure until the car is fixed). I asked if there was a certain type of car I needed to rent and they said no and said it would be ok to get something similar to the car I own and that would be considered when issuing reimbursement. So I got a mid size SVU rental because I have a santa fe sport and then they would only reimburse about half of what I paid. If they would have been up front with me and said, the max we reimburse is $** then I would have tried to find a cheaper rental. So my warranty repair cost me over $200 in rental fees.

At Greenway Hyundai, had service advisor Darrell tell me that by turning on my car 1 time, he couldnt get my car to duplicate the hesitation in it starting. Ask me 3 times to explain what is going on with the car. He was making it seem I had NO issues with my car and that I didnt know what I was talking about or why I was even there. Called Hollar Hyundai to set an appointment to get my alternator replaced. Derek said they were booked, but would try at 2pm, but no guarantee they could touch it today, even if I got there, then said that since my mileage is close to the expiration of the warranty of 60,000 (actual miles then was 55,555) that the warranty may not cover it! I paid for a warranty and for them to say Im CLOSE to expiration that they may not cover to replace the alternator of $750.

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

Hyundai Financing has to be one of the most incompetent companies Ive ever dealt with. We leased which we will NEVER do again and then we were buying a house. In order for us to get the FHA loan, we had to sell the car to get it out of my name EVEN though my company was paying for it. We had my mom get a loan and buy it from Hyundai Leasing. We mailed the check overnight. I waited two days and then started calling to make sure they received it. After 5 DAYS of calling constantly and talking to a different person in their call center every time, we finally got a document saying that the loan was paid in full and the balance was zero. The call center is not located where the check was and neither was the supervisors who are actually located in a complete different location as well. No one knew exactly where the check was. I had to contact FedEx to show that it had been delivered. I had supervisors making promises that they would send us a document of closure but never did. I have never been so ticked with a company before! Then we get a letter stating that the current credit union that is providing us with the loan has not received the title yet. Its been 4 weeks since the check was received and applied! I just called them and they said that they had not received the odometer disclosure statement. What the?!! Did anyone tell us about that document?! OF COURSE NOT! I love my car but I will never finance a car through them and I may never buy another one from Hyundai.

This is reference to Hyundai Head Office Consumer Complaints. On a recent service visit to my local Hyundai Dealer I was told that my car had quite an alignment problem that would cost $130.00 to fix. The tech could find no sign of me rubbing a curb or any other reason why my car would be out of alignment with only 23000km. When I called head office to complain and to get an explanation on why my car would be out of alignment after only 23000km they could give me no reason and had no interest in solving this issue. They did not offer to call the dealership and ask the techs any questions and did nothing more than log the complaint. The person I talked to had no knowledge of any kind and is there only to log the complaint in their computer system. Hyundai Consumer complaint is a joke and a worthless phone number to have. I have dealt with other car companies in the past with always excellent results and for this reason this will be the first and last Hyundai car I will purchase.

Purchased new 2013 Hyundai Elantra Limited, do not recommend buying this new or used. Driving highway 100 miles daily, at 60,000 miles had to replace all struts and shocks. Have since replaced all 4 wheels. On 4th set of tires, at 90,000 miles had to replace rear struts and shocks again. Replaced brake calipers as well because they lock up causing the rear tires to be dragged creating flat spots rendering the tire useless. 100K warranty means nothing when everything besides the motor is breaking down daily. I will never purchased a Hyundai again. Honda here I come!!!

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

On two occasions during the past three months the battery in my 2011 Sonata Hybrid with 31000 miles has had to be jumpstarted by AAA. After the last incident last week I took the car to the dealer where the car was purchased and the battery was shown to be in perfect condition. I was told that if the dead battery problem occurs again, I should not jump-start the car, but have the car towed in to the dealer for diagnosis. Obviously an electrical problem exists, and towing the car to a Hyundai dealer will obviously be a problem, particularly if I am out of town on a weekend. I dont believe that I should have to bear the cost of travel to my home or hotel costs because of a problem due to a Hyundai fault. Because of this problem, I cannot risk travelling out of town. Please give me some advice to deal with my dilemma. Apart from the MPG issue which I have accepted, THIS is a SAFETY matter that requires a response.

Got a lemon. 4/26/19 bought a Tucson. Less than 1 week it had to be towed in due to an antifreeze leak. The horn coil insulation was falling off. They fixed the leak but not the coil problem. Then another week passed and the vehicle would not exceed 40 miles per hour. The vehicle was towed in yet again. It has been in the shop over a week now. No one has given me an answer or solution. The paperwork has not been fully processed yet either. I received a renewal from motor vehicle for my old vehicle that I traded in. I received an email from my credit report stating my debt to income ratio was very poor because the new vehicle was added but the old one was not removed. Which means it was not paid off yet. I also received a letter from the credit union about the old vehicle needing extra coverage. I no longer have this vehicle and yet due to lack of submitted paperwork am being hassled.I contacted Hyundai corporation and filed a claim. They were supposed to contact me this week and the week is over and I have heard nothing from anyone. Please save yourself a huge headache and buy a different vehicle. I guess the only way to resolve this is with a lawyer. Sad world we live in. No one seems to care about the consumer.

In February 2010, I bought a new 2010 Hyundai Elantra Touring from a RT.44 Hyundai dealership in Raynham, Massachusetts. I was very pleased with the vehicle, still am. Here is the issue: About a week ago, I came out to the Touring and noticed that the passenger side front bumper cover was just hanging on and was no longer attached to the fender. I looked to see why it wasnt attached and saw that the tab from the bumper cover that secures it to the fender on the inside had completely sheared off from the inside of the bumper cover. It was not broken, chipped, or cracked it was sheared completely off in a straight line the whole tab. I had an oil change scheduled the next day with RT.44 Hyundai. When I arrived, I informed my service adviser about the bumper problem.Later when I went to pick the vehicle up, I was informed by the service adviser that RT.44 Hyundai would not cover the replacement of the bumper cover due to the fact that the mechanic found two hairline scratches that never even broke through the clear coat on that side of the bumper cover. These scratches that I had never seen before where so small and light they look like it was made by a tree branch or something and would buff out with compound and a towel. There was no other damage around the surrounding area at all. This was the reason they stated why they would not cover it under the warranty. I then asked to speak to a service manager and brought him out to see the vehicle and showed him the bumper cover. When we walked out to the vehicle, it was drizzling rain and I showed him the cover and let him look it over. He never once mentioned even seeing any scratches around the area. He wasnt made aware of them until we went back inside and he brought my information up on his computer and saw what the mechanic had written. He then stated it would cost me in excess of $1,000 to have the bumper replaced. Im a single mother and do not have the financial resources to lay out that kind of money.I then sent an email to Consumer Affairs of Hyundai of America and was instructed by them to bring my vehicle to another Hyundai dealership for them to look at it. I brought the vehicle to another Hyundai dealer (the closest being 20 miles away). They put the vehicle on the lift and validated everything I was stating on a work order, that no damage was found to cause that bumper tab to snap off the way it did. So now with this in hand, I felt pretty good about my chances of getting the bumper cover replaced under warranty. I contacted Consumer Affairs again and told them of the outcome and that I had gotten a work order from that dealership confirming everything I was stating. The T2 supervisor from Consumer Affairs then told me I would have to go back to the dealership I purchased the vehicle from and rehash it out with them as she stated they had no authority to tell a dealership to honor the warranty. I had done everything they asked me to do at my expense just to have them tell me that I would have to argue with the original dealership over it again. I have kept all the emails correspondences with Consumer Affairs of Hyundai and the work order from the other dealership. So as of today, Im driving around with my front bumper cover held on by tape. Any help in this matter would be greatly appreciated.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

See attached photos! Out of the last 5 years I have owned my Hyundai I have had 4 door handles break and latches on inside to visor mirror & center console break within the first year of owning the vehicle. And I dont have children and never use these doors! It seems these are very cheaply made causing a huge inconvenience! 2 door handles repaired in the past 3 years and now 2 more are broke the same way this last year that have not been repaired. This has become very pricey and unnecessary to have to maintain to have working door handles. I have owned many cars in my life and never had this problem! Why arent these considered recalls??? I feel I should not have to continue to pay for the replacements of the handles and latches! I would like Hyundai to be responsible to repairing these items as they are currently not in working condition! Sincerely, Frustrated Hyundai owner.

Their cars will leave you on the side of the road one day with no help. If they promise something get it in writing. If they recall something it will go to banks mailbox not yours so you have to check recalls yourself. They tell you when you buy a vehicle they if they need to fix it they will give you a loaner vehicle when its broke down. No loaner is given with extended warranty. They find a way to avoid it. They say they reimburse you for rental vehicles. They dont even have a department that reimburses you. Get everything in writing. I can tell you right now every 5k miles alignment was off. My shocks struts only lasted 20k. Replaced 3 times now. Tires wearing wrong since owned. The vehicle dealer alignment doesnt fix it unless you get alignment every 2 oil changes. Air intake funnel before the filter isnt really attached. Just sits there in front of snorkel transmission.Shifts rough when its cold. Their tint they offer always bubbles. The air conditioning smells like mildew shortly after you drive off the lot and every 5k miles after they fix it. Not sure how they fix it but comes right back. The gas mileage they state only lasts 10k miles. After that its about 5 to 10 less even with recommended tire inflation. The paint is horrible. Chips and flakes at 30k. Wiper blades need replacing. Right when you buy the vehicle motors are noisy of the lot and only get worse. The hybrid battery needs replacing at 60k and depending on how often you drive it voids your warranty and if you dont keep more than 30 miles of gas in your car at all times it voids warranty.The first day I drove off the lot my back passenger door lock started buzzing really loud every time I went from park to drive or lock the doors and they had to order the part. Took 2 weeks to get it fixed from day I took it in. Inside cabin is super noisy of outside traffic noise and tires when getting up to freeway speeds. I should have took a test drive on freeway because that would have been a deal breaker. Thats about it. Cant wait to get out of this vehicle. 5 recalls in the first year feel like this car is always at the dealership service department.

Hyundai Buyer beware – Internal Processes & Systems are Broken with no way to resolve. I have a sizeable credit balance (>$1,000) on my car loan account after paying the loan off over 4 months ago with Hyundai Motor Finance (HMF) even after contacting both HMF and Hyundai Corporate US. Even after contacting and/or attempting to contact HMF over 50 times, I have no confidence this balance owed to me will be refunding any time soon. When calling HMF customer service directly, I either get a message that they are too busy at this time and informed to “please call back again at a later time,” or customer service tells me that this is a payment department issue and the only way to inquire about the issue is through email to their own internal department and to date, they have not received a response. This has been going on for months even after being told that the response time is typically 3-5 business days and that there is nothing more they can do than to continue to send the payment department additional emails to inquire on the status. I have been told that the credit balance refund should be an automated process to refund any credit balance to me and they do not understand why there is an issue. Then I tried to contact Hyundai Corporate US to see what they could do to help with the situation. I am told that since HMF is separate from Corporate and even though they are a related organization within their corporate structure, there is nothing they can do to help me even after I requested them to contact HMF on my behalf as I was willing to provide them with all my loan information – WOW. No one will step up to the plate to help with resolution. Times are tough with COVID-19 right now and I could certainly use the money, but one seems to care. Hence – buyer beware as Hyundai internal processes are broken, their customer service team members have little concern in helping to bring resolution to an ongoing issue or to go out of “normal” processes to help you resolve the situation. I find it amazing that HMF customer service cannot pick up the phone to contact another internal department (customer service claims that they do not have a phone number for the payment department) when their standard internal process is not working. I even contact the original selling dealer finance department manager to see if he could assist in any way, but while they said they would attempt, I have never received a response from them as to whether they had any success – so here I continue to wait for my money. Wish me luck with my ongoing attempts to resolve. Loyal customer Hyundai owner to date (as this was my 7th purchase of a Hyundai vehicle, currently own 3, but this may be my last),Tom K

Bad smells, like engine compartment smells almost all the time. Worst when stopped at intersection, you smell every car exhaust next to you. With cabin only air it stinks badly and cannot use. Brought car to dealer 5 times for this and they keep saying new car smell!! Car is 10 months old.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

We love the appearance of our Hyundai Sonata. However, it is covered under an oil consumption recall which the dealer will not fix. Hyundais complaint department is no help other than recommending us going to another dealer. The next dealer is further away from us. We already drive too far to the current dealer for them to do the oil consumption test. Said oil consumption test involves the dealer changing the oil early due to the oil consumption. They have guidelines that say the car must use 1 quart of oil by 1,000 miles. Our car makes it barely past 1,000 miles and then hits 2 quarts low before the oil change is due.We have been advised not to add oil or get oil changed anywhere other than the dealership. Thats what we are doing. They seem to overfill the oil each time which gets us barely past that 1,000 mile guideline. We cant trust this car for trips. We cant keep driving back and forth to the dealership for them to do nothing. We will not buy another Hyundai and we will continue to warn others of our troubles.

Well car ran great until 55000 miles. Check engine light intermittently coming on and off. Engine sounds like its failing. Took it in under warranty and cant get any Hyundai to be able to repair the failure but as soon as I get it back the failure occurs. They claim to give you the best warranty but in reality its just a piece of paper. They dont actually stand behind it. Purchasing a GoPro now to prove issue and show consumers what a RIP off Hyundai is. Paid 18,000 for a new car that didnt make it past 60000 miles before failure. Dont buy a Hyundai.

Just bought a brand new 2019 Hyundai and was sold on the Blue Link features that supposedly came with the car for three years free. Well, after the paperwork was completed the salesman tried to sign us up on the MyHyundai site. The registration would not go through and they requested a bunch of documents, I suppose to prove we actually bought the car. Now, three days later, they are still not happy and want copies of mine and my wifes drivers licenses. Well, I am so insulted by Hyundai customer service I wish I could take the car back. I pray I never have a real problem, I can just imagine how I will be treated. Starting to look for an aftermarket remote start for my new 36k Hyundai.

I own a 2004 Hyundai Elantra. My engine/Powertrain warranty is 10 years/100,000 miles. As you can see, my car engine is covered until 2014. Also, my car has only 39,000 miles on it. I service it every 3000 miles and take really good care of the vehicle both inside and out. On Sunday, October 16th 2011, we were driving home from Wildwood, NJ when the nightmare began. According to Hyundai, the engine thermostat broke which in turn overheated the radiator; which in turn overheated the engine, causing engine damage. This whole process took only moments and before we could react, the car died and shut-off in the middle of Route 55! Since the car would not start, we had the car towed to Turnersville Hyundai which was the closest to us. We were prepared for some repairs but nothing related to our engine. We assumed that if any engine damage did exist, it would be covered under the 10-year warranty under which we have 100% engine protection not according to Hyundai. So the next day, Hyundai told us that they would not repair the engine even though it is under warranty. The reason they could not repair it is labeled consumer neglect. They said that we ran the car with the engine hot so it was our fault that it died. We had no idea all this was going to occur because our car never had a problem. If we were aware that the car was overheating we certainly would stop and turn the car off. We are currently trying to resolve this issue but Hyundai will not honor their warranty. For us to repair the car on our own will be at least $1000.00 to start and we cannot afford that. What is it to Hyundai (a multi-trillion dollar company) to put either new parts or a new engine in our car. Oh, by the way, this is the forth Hyundai I bought over the years. I dont think I will be buying another one anytime soon. Please help! They wont help me now, Im stuck with a car

I purchased a 2005 Hyundai XG350 from the dealer. The airbag light came on shortly after I go the car. The car has been back to the dealer approximately 15 times for service as the light comes back on shortly after every repair. While the dealer has done everything they know how to do, Hyundai will not acknowledge a widespread problem the airbag systems in this car.

I was recently in an accident with my 2011 Hyundai Elantra. I had a medical problem and went through a field, hitting a tree. My airbags did not deploy! Luckily I was not hurt worse, bruising and very sore. I am really afraid that something could happen and it could be deadly the next time. I have never had a recall on anything with my car! I feel this should be looked into as I have read other complaints that airbags failed to deploy!

Having purchased a Hyundai Elantra from a private party in April 2011, I noticed that an extra portion outside of the back seat, which pops off and down like the rest of the back seat, was bent forward. At first, I thought this was just my problem (buyer beware).But then I realized how cheaply made the material was. I could see where any person with much strength could have easily bent it if the latch was stuck. The previous Hyundai Tucson 2007 I had bought from the dealer was not at all this cheaply made. I also had the extended warranty from the previous owner, so I took it to Roseville Hyundai to be looked at. They stated that since the consumer most likely bent it, it was not under warranty. Then, Robert ** (the service consultant at Roseville Hyundai) agreed that it was cheaply made and stated that the quality in Hyundai vehicles has greatly diminished since 2007 and the recession. I then called Hyundai Consumer Affairs and spoke to Allison. She said the same.

I own a 2008 Tucson. I needed a small suv so I could see the traffic ahead, but some suvs were too big/High. With a 10 year/100,000 mile warranty, the company believes in its product and my experience proves it.

My experience with Hyundai is once again worst than the last. It is my 3rd disappointment with them and last, I just came out of a 3 year lease and decided I wanted to buy the car and instead of showing me my options through Hyundai Finance which I was leasing with they convinced me with lies about how being I didnt use the car much, I would have to pay more and convinced me to go with Chase auto loan, after a few days I called Hyundai Finance and the person on the phone told me, I should have bought through them which would have been close to 8k less, through Hyundai finance it would have ranged around 9k plus maybe 3k in taxes and instead now I will end up paying close to 18k.It is my 3rd and final deal with them, no one there is honest and they are out just to rob you, I should have gone with my gut and listened to my cousin and end my lease and bought through Carvana, I wish I knew the info I got from the person on the phone earlier but I thought I was dealing with honest people, anyways God bless them and everyone reading this and make sure you always ask all the right questions and if you have to take time or reschedule to review things before you commit to it or sign documents, do so, so you dont get trapped and tricked like I did.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

Hyundai is comfortable, has reasonable gas mileage, some luxury with leather seats and sun roof, rear window defroster and wiper, good stereo system, top carrier rack and cup holders in doors. It is also compact enough for one person, yet roomy enough for four people. It gets me anywhere and it has good consumer ratings. However, I wish there were more seat adjustments, air temperature control, heated seat temperature control, side mirror defrosters, different style of rear wiper so it doesnt get taken off in automatic car wash and heating system that doesnt blow warm air when fan is off. It also had some electronic issues early on that were covered under warranty. Rear wiper torn off in car wash twice. Must wash by hand.

I love the Remote Start feature that Hyundai Blue Link provides. I think its very overpriced. I also dont like that to get the Remote Start that I have to get the other packages which I dont use. It would be nice to just have the Remote Start feature. I also dont like that the max time for the vehicle to be started is only 10 minutes. It would be great for the customer to extend the timer beyond 10 minutes especially living in a cold climate state like I do. When the timer expires for the Remote Start, why dont you receive notification like you do when the vehicle is started. Also, I dont like it that it flashes the parking lights, they should give the option for the customer to turn off that feature or go to a solid parking light if so the customer chooses.I purchased a 2015 Hyundai Elantra and received the Remote Start package for a trial period. It was set up by the dealership. I didnt know why they needed my credit card information, I found out why. They auto billed my card after the trial period was over without notifying me. I asked why I wasnt notified and they didnt have an answer. I told them that I only wanted the Remote Start option and they said that I had to get the full package to get the Remote Start. Almost $300. I liked the Remote Start that much that I didnt cancel the service of which the Remote Start is the only thing I use.The next year, I purchased a 2016 Tuscon, same thing with the Elantra happened with the Tuscon. I called Blue Link and asked them to sync my two accounts, the agent told me she had done so. When I tried to start my 2015, the app prompted me to call Blue Link. They told me that the subscription on my Elantra was cancelled. I told them that I had another two months left before renewal, she verified that I was correct. I then asked her why was my service cancelled and she said she didnt know. She got a supervisor involved and he said the same thing.Granted, the 2015 is a Generation 1 vehicle and the 2016 is a Generation 2 vehicle which is two different departments. Why arent they combined, I dont know. I told them to turn on my service for the remaining two months that I have left on my subscription, they said they couldnt do that. They said I had to renew my yearly subscription. I asked them why because my service was not scheduled for renewal for two months and that it wasnt my fault that they screwed up. They said that their computers would not allow them to go in and turn on the service without the renewal of my yearly subscription. Being unsatisfied, I told them to renew my subscription which got prorated to the date that I purchased the vehicle. They told me that for my troubles that they would give me a discount on one of the packages one of my vehicles. They assured me that this mishap would not happen again.Which brings me to this years renewal, the so-called discount wasnt a discount, they extended one of the packages on one of my vehicles which knocked my packages out of sync, again. The sent me an E-mail stating that I would have to pay almost $20 a month for the next two months to aligned the packages. On the day that they were supposed to pull the money from my account, my Remote Start package was cancelled and when I called Blue Link, they said I had insufficient funds. Which I found ridiculous because I verified that I had several thousand dollars on that account. I even signed onto the Blue Link website to verify that the billing information was correct and it was. Besides, they had just taken out $297 from my account for my other vehicles renewal of which I wasnt notified. I asked them why I wasnt notified and again, they said that they didnt know and they were going to pass me onto their website department. They are currently investigating why I wasnt notified, I am not going to hold my breath for a response, lol. The agent asked what would it take for me to be a satisfied customer, I said, Free service, I knew that wouldnt fly. I asked her to turn on the service for the remainder of the two months I have left to sync my accounts, of course, just like the year prior, they said it couldnt be done and that I had to renew my yearly subscription. I didnt. I am so frustrated with Blue Link right now but I love their Remote Start feature. A few years ago, I tried to have Car Toys to put an aftermarket remote start system on my vehicle and they said that because the vehicle has a factory installed remote system on the vehicle that they couldnt do it. This was three years ago. I am going to revisit this option and see if it can be done. With the Remote Start feature I had on my other vehicle, it had way more features than Blue Link has and for cheaper. You figure with as much as they charge for the service that they would be one of the leaders in the game.I gave this review only 2 stars because I love the Remote Start otherwise it would be one star. I dont think Blue Link even cares about their customers, they know we have to use this service if we want it, especially being in a cold climate state. If they were smart, they would find a way to be able to modify the field to change the renewal date to maintain the subscribers they have right now. I will be looking for another car company where I can have more flexibility with this option. So it will be goodbye to Hyundai even though I like their vehicles. My Tucson was the 4th Hyundai I had purchased, yes, this is a deal breaker. If I can find a go around, I will. Thanks, Blue Link. Step up your game.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

I bought a 2012 Hyundai Elantra from Tuttle Click Dodge in Tustin. There they had a sticker posted with 39 hwy mph. My car gets no more than 24 mph on the freeway going 65 steady in the right lane with Chevron gas. I have taken it to 5 different Hyundai dealers complaining about the issue almost right away. They all shrugged their shoulders and told me they couldnt find a problem. That the digital eco meter is a dummy gauge and doesnt give accurate numbers. Then why do they match my manual calculations? Finally after I showed them the website where I found out about the class action lawsuit did they admit... oh ya your car does have a mileage problem. Oh ya... we already lost the lawsuit. We will waste a ton of your time, and then say sorry you are not original owner and therefore not eligible for gas reimbursement! Today I took my horrible Hyundai to the dealer and they gave it back to me with a huge scratch on the door. Also, my newish Hyundai with only 20,000 miles makes a ton of noises and the check engine light came on.

I purchased a 2011 Hyundai i20 in May this year. Ever since I purchased the car, I had to send the car back in to Hyundai after a week to get a new clutch master cylinder. A month after, I took the car into Hyundai as the accelerator on the car was getting stuck and jolty (not normal or safe). Hyundai replaced this for me. But after 2 months, the problems started again. I took the car back to Hyundai. I advised them of the occurring problems with the car and Hyundai just lubricated the accelerator. While Hyundai had my car, I took the time to re-test drive another Hyundai i2o from the dealership in Roseville. I explained to the dealership the problems I have with my car. When we took this other Hyundai i20 for a drive, I straight away noticed that the drive of the car was better and smoother. Plus, the whole clutch and accelerator on this car was perfect. When I called the Hyundai head office to advise them of all the problems I have had with my car and the massive difference I felt in the drive of the test drive car, Hyundai advised that they couldn’t do anything about my car. But they told me to keep sending it back to Hyundai each time the same problem occurs. This is not good enough answer. I don’t feel safe driving a car that keeps having the same problems over and over again. I think Hyundai should be replacing my car or should refund me the cost of the car. I would buy a car through a different car company that is reliable. I never expected to have a brand new car with this much problems. Now my car is making tapping noises from the motor. I don’t know what else to do. This car is stressing me out. I can’t keep sending this car back each time this happens. My previous 1979 Chrysler Sigma, which is 31 years old, never had problem like this. The only thing I ever had to replace on that car was a set of brake pads. Please help me. Thanks.

I purchased a 2010 Hyundai Sonata in August 2009 with 500 miles on it at the time of purchase. To date, I have had the vehicle in the service department 3 times regarding the transmission, dropping, failing and stalling, for a total of about 4 weeks in the shop. Just before the 60k mile warranty expired, the rear passenger side door handle fell apart. I had that replaced, covered under warranty. Since that time, about 5,000 miles has passed and today, the just replaced door handle fell off again in my hand trying to put my children in the car. I have tried and tried to be patient and put up with this car and all the times it has been in and out of the shop, but I am truly to my breaking point. I have to put my children in this car and travel to school, work, daycare and after-school activities. I need someone to get in touch with me regarding the possible lemon law or before it gets to that point about someone buying back my vehicle and putting me in something comparable of my choice. I am aware of the laws and my rights. Please contact me as soon as possible so we can have this resolved before anyone is seriously injured as a result of poor craftsmanship and production of my vehicle. Thank you very much in advance for your time.

I purchased a 2010 Hyundai Elantra in August of 2010 with 11 miles on it. I now have 53,000 miles on the car. In January this year, when I had about 45,000 miles on the car, I noticed my clutch is dropping to the floor and I cant put the car into gear. It does not happen every single time I change gears, but it is happening several times a day now. In Feb 2011, they changed the hydraulic fluid, which did nothing and cost me $190.00. The car has been in for service about 4 times now, I believe. 2 days ago, it was towed to Hyundai because I was backing out of a parking spot and my car stalled and would not start back up. But the next morning, it started right up for Hyundai. All they did was test drive my car and it did not happen to them. It happened to my dad 2 times within six miles last night and 3 times on me today.The clutch drops to the floor and I cant put it in gear. I have to double clutch and it usually goes into gear the second time. My daughter is 4 years old and Im afraid to put her in my car because of this problem. I noticed it happens more so on turns up or down hill. I have come close to several different cars rear-ending me because I never know when my car is going to let me change gears or not. I cant afford to get a new car, I already tried. Im extremely upset and angry with Hyundai because every time they get my car, nothing is done and I get it back the same exact way. All they say is it has not happened for us so they cant try to fix it until they feel the problem. They have never heard of such a thing happening either. This car is not safe for me to drive and Hyundai is OK with that.

I lost the headlight retaining clip somewhere in the engine compartment. I then had to pay over $300 for an entire headlight assembly, since Hyundai does not sell the clip as a separate part. After reading some of other complaints, this does not now surprise me.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

Purchased a 2014 Hyundai Equus with 71 miles on odometer and Hyundai Motor America said I not entitled to 10 year/100,000 powertrain warranty as a second owner. Car purchased on Aug 1, 2015, and although manual provides for mandatory arbitration through Auto Line at BBB, I have been systematically denied an opportunity to argue my warranty rights. It has now been 11 months and despite countless calls to customer care office and a detailed letter to new CEO of Hyundai, he has not responded at all! Never! The manager at customer care, known only as Steve, said my case warranted an exception and he would send all my paperwork to legal dept. of Hyundai in California. Said in February, 2016 a decision would be prompt. After following up several times due to no response, Steve has settled upon a course of action to not speak to me or share legal departments evaluation. Nobody should buy a Hyundai and probably a Kia for reasons that an honest dispute will not even be considered and Hyundai refuses to authorize the Better Business Bureau to arbitrate a warranty matter it believes it has no jurisdiction over. The BBB representative said “Just ask Hyundai to approve.” and Susanne said she would not. And Dave Duchowski, the CEO refused to intercede or reply to my fully particularized letter dated March 10, 2016. My intention is to publish a series of editorials nationally and to pursue a criminal complaint with Brian Frosh, the Attorney General for Maryland.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???

I have a Hyundai Elantra 2006. The air bag light came on without a reason, and when I checked with Hyundai maintenance in Jordan, they said that we should replace the airbag computer and now its broken! It got broken without a reason! This will cost me $750! They cant reset a light or a computer?

As a loyal customer of Hyundai Vehicles that currently owns 4 Hyundai Cars I am extremely disappointed in the service received from the service department. My daughter is a college student in the area away from home. When purchasing her vehicle I added all the Hyundai Warranties offered to me in order to secure her safety at all times. Her vehicle was taken in April 2016 for repairs and replacement of a few items. She left there with not 1 item corrected. I called several times and was given several excuses. One weekend in May 2016 I drove 5 hours to address the issue in person. I was told by Curvin (Advisor) and Mike (Manager) that the issue would be resolved. Well June rolled around no action. I called the GM of this location to assist in the matter. Well he never returned my call. The only thing he did was send my message back to the service managerAfter contacting the warranty department myself I learned that Hyundai never requested the approval until June 30, 2016. Well here we are in July 2016. Still waiting on the items to be ordered. This will be my last Hyundai and I would not recommend anyone take their vehicle here. Since they were not making extra money off of me, my daughter service was not a priority at all. In 37 years this is the worst experience I have ever had...

My only advice is that you check the Hyundai out carefully: repeat to the salesman every word he tells you about the price. If he says the car is fine, dont take his word for it. We love the car but we were lied to about the price. The car was for my wife, we test drive like 8 different makes and models that day. I paid cash or cashiers check for the car. If my wife didnt like as much as she did, I would of never bought it, because of the lies.

My 2010 Hyundai Genesis, with the light switch in auto, changes to night mode when you pass under two fairly close overpasses. If you are wearing polarized sunglasses, this make your instrumentation not readable for anywhere from 5 to 20 seconds. I complained that this is a significant distraction which should be considered a safety issues and was told thats how this auto functions.

I co-signed for a car for a relative whose car got repossessed. They sold the car at an auction for $6,000.00. Now they have placed a lien on my car because I cannot come up with roughly $13,000.00 for the car that was repossessed. I have been making monthly payments until I get it resolved ($13.000.00). I have never been late/ahead on my 2011 Hyundai Tucson. They have been unwilling to cooperate with me about this issue.I corresponded in writing (30 days in advance). Im permanently disabled & on a set salary. They said to contact them within 30 days, which I did, & heard nothing from them. I have paid $1,600.00 toward the repossession. Now they have placed a lien on my car. I replied to them in writing, no phone, & have not heard anything. I told them I could not obligate myself for a set amount because of medicine, doctor bills, medical bills, & daily living expenses in this economy. Like I said, I have heard nothing in writing from them. I am supposed to cooperate with them, while in return they have not assisted me. I signed 2 cars from them.

I purchased a brand new Hyundai Elantra GT. I have had the car for less than 6 months and have just experienced my 3rd flat tire having to replace each one. Two blowouts and one bubble. When I wrote to them their response was to just give me a list of tire companies and phone numbers. I bought the car to be reliable and now Im afraid any given moment I may be stranded on the side of the road. My old used car went 7 years and only had one flat but a brand new Elantra has 3 in 6 months.

I traded in my 2013 Kia Optima SXL for a 2015 Kia Optima SXL. I used the $5850 left after my payoff as my downpayment on a lease. I was in a horrible crash two weeks after and the car had 586 miles on it and it was totaled. My insurance said the car is so new they werent depreciating it, but Hyundai only says I will get back $3986.45 so I now have to lose part of my downpayment. My insurance handled this in a week and I have to pay out of my pocket because Hyundai says it will take about a minute to give me what Im due back! They have their money right away. Gap insurance obviously isnt worth it if the car is new.

My car was taken into Delray Hyundai on February. My complaint was that my car, on two occasions, raced out of control while pulling away from a gas pump. It took a great effort to stop the car from having an accident. Hyundai service reported that nothing was wrong with the car. On August, while in a strip mall looking for a parking space, my car went out of control causing a five car accident. Hyundai refused to turn over my car to my insurance company for inspection. It has been two weeks and I am totally in the dark except that I was told that it now was being handled by the National office. It could take 10 weeks to be inspected. It does not take that long to build thousands of cars. There is no doubt that time is in their favor since I will soon have to rent a car at my cost. It is near impossible to contact the CEO, to expedite this matter.

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30s highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

My airbag in my 2004 Sonata didnt work. In the accident, I dont understand why the airbag didnt deploy, only the bag from the seat and was not even half-full. The car was totally wrecked, but not from the front at all. Somebody hit me on the front side of the car in the drivers side. I woke up in the hospital with the news that my air bag was not working. Im concerned about this. How we can do something about it?

Stay away from Hyundai. Their warranties do not stand. Customer service is a joke. Your case manager will laugh at you on the phone & hang up. They do not stand by their warranty, products, consumer. Terrible.

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

This car is very dangerous on the road. When resuming speed after a stop sign or making any turns, the car stalls and then when the gas pedal is pressed it takes off like a jackrabbit. I was told that a 1.6 litre on a crossover doesnt have enough horsepower.

2007 Brio door handles break easily.

Mon, 10-14-19 hybrid system failure. Roadside assistance arranged for vehicle hauled to nearest dealership...one where we purchased it 11 mo prior in Montgomery AL, the dealership is 45 min drive from our house...Hard to reach ppl via ph for info re our car--during one call, informed us only 2 certified hybrid techs, both unfortunately had fam emergencies this week, had to leave early-- one day told us the electric water pump being replaced, another day told didnt need one. On Fri 10-11-19 the service advisor called to say it was ready, that the code for water pump was old, they cleared as per techline instructions then a driver (never found out who drove it the 53 mi since i was told the name would be on receipt but it wasnt...it was not a service tech or advisor, just a driver) Did not feel comfortable picking it up since nothing was fixed & expressed such to the advisor but was assured it was ok. Gut saying this not sound right, called Hyundai customer service and explained situation. Was told the info being sent to a case mgr who would be in touch in a couple of business days. Well, on Mon 10-14-19 the hybrid system failed. This time on a busy highway in morning traffic, thankfully able to make it off road and into business parking lot despite losing power. This time because of the location where it broke down, roadside assistance (who finally answered call after 33 min on hold) ordered it sent it to another dealership, this one in Bham AL. Because the case mgr had not made contact yet, called customer service again and rep confirmed that was right, our car had to go to Bham because according to present location thats nearest dealership, if not we would be responsible for paying. While waiting over an hour for the tow vehicle, called ahead to the dealerships service dept hoping to arrange for a loaner vehicle since this location is pretty far from my home. Customer service said couldnt do it for me, had to wait for case mgr- who was scheduled to call me the next day between 1 and 3pm...how does that help me now? (I did not get loaner while mine was in shop 5 days the week before.) Man at dealership said that they couldnt guarantee would have a car available. Floored to hear that, so next called dealership in Montgomery and explained what going on. After all, I was just there on Friday. They arranged to send someone to drive me down there for a loaner. I am grateful they agreed to give me a car and young woman who came for us was sweet, but I was shocked when she got a call from the service dept telling her to hand her cell phone to the tow driver...he confirmed my suspicion that they told him to take car down there, not Bham as roadside had ordered. I made it clear that I was not able to pay for it to go anywhere else, that 2 different persons from Hyundai said it had to go to Bham. He agreed to do as originally instructed. 2 1/2 hrs after placed call to roadside, car headed to dealership in Bham, we on way to Montgomery for loaner. (Driver was accommodating and stopped at Wendys as we requested to grab lunch.) Sonata hybrid system failed at 9:25 a.m., we finally made it back home at 2pm. Case mgr called Mon at 4:30p.m. She expressed that she was glad vehicle went to current location instead of former. Said she has better working relationship with this one. At this point were hopeful that it was all for the best...boy was that wrong! Tuesday 10-15-19 just past noon the advisor called to say scanned for codes, got same one as previous service dept but here they consulted techline and concluded the low voltage was due to a light being left on in the car, so after driving 18 mi with no issues they felt could be picked up by us. Absolutely floored at that explanation--so different from what we got from other dealership-- expressed felt even more uncomfortable driving off again without any repair done, esp after what happened the last time. It has already experienced the hybrid system failure 3x while were driving down the road at this point. Same code, totally different answers. Was told would check on it again first thing next morning and see how it does. At lunchtime Wed 10-16-19 advisor calls back to say car seems fine but he needs more info, cant find service record from Montgomery in the system. Sounds strange but we are nervous about this dangerous problem and want to get to the root cause. Not want get caught stranded on road again, so we volunteer to send copy of our invoice via email. Advisor calls back just a short time later to say he consulted with advisor in Montgomery AND the case mgr who agree electric water pump needs to be replaced. (Wow, were amazed he was able to get them both on phone in that short amount of time. But then again he works there... As a customer, calling and getting straight thru to someone is very rare. Usually have to leave message and sometimes takes days to get call back.) He says will order new pump, it wont come in until mid afternoon following day and we will need to be worked in to the schedule. So dont expect it to be ready until Mon. at earliest. Wanting to be certain this is the root of the problem, asked if that was what techline had now told him to do in order to fix it or did he just go by what other advisor said? (The first advisor had told us that if car had ended up back there again, they wouldve put one on...so, they were ok letting us drive a car that they mustve known had a good chance of shutting off on us going down the road again, then they would fix it?? So, what was that explanation about it being an old code??) Well, he replied he did not personally talk to techline. Makes us wonder why he would go off the advice from a dealership he had expressed little respect for previously? And why the case mgr would, either, especially seeing that she expressed same feelings toward them?? But he said thats the plan and to make us feel more comfortable that 3 ppl would test drive it before give back to us: him (advisor),a technician and the service mgr, even said one of them could drive it home so could spend more time with the vehicle. Hmm.. Well, later that afternoon the case manager called confirming this dealership will replace elect water pump and said Montgomery service mgr apologized for not doing so. She confirmed the part was being ordered today. She said should not expect car completed until possibly midweek...which we were fine with that time frame, even though longer than advisor had said would take, if it was going to be what needed to fix the problem. Now is where things took a strange turn. Not expecting part in at Bham dealership until Thursday afternoon 10-17-19, ironically got call from Montgomery service dept stating the car is ready. Wait, what???? Totally confused, asked if our vehicle was back in Montgomery?? No, it was not. Next, asked why is someone in Montogomery calling to tell us instead of the staff in Bham?? Well, thats still up in air... as to who contacted whom first or why they needed to in first place...your guess is as good as any. Each accused other and at this point our confidence level in either is gone. It was a very unprofessional event to be caught in the middle of. I called two times trying to reach service manager for Bham, first time got his vm, left message but no reply. After waiting a while, 2nd time called someone else answered the phone when asked operator for him. That individual put the advisor on line. It is very odd that Bham service advisor said Montgomery shouldnt have called me yet because its NOT ready. This despite the fact that Montgomery sent a screenshot, via text message, of an email Bham service mgr sent telling Montgomery the vehicle is ready. Wow, just wow...so I address this with the advisor, who explains that even though the service manager signed off on it, he-the advisor- is not done yet. This is totally confusing, so immediately called case manager, but she not answer, left her a message. Next day, Friday 10- 18-19 after advisor calls stating now car looks to be sound, we express that events of the previous day made us uncomfortable and not ready to get it, want to wait until discuss with case mgr. He says take your time. Wanting to verify what exactly was done , by whom and when, we try to contact case mgr again , but again have to leave message. Trying to call a different # for assistance was no help, was told being transferred and after 8 min on hold was disconnected. Over the weekend we received several emails inviting us to rate our experiences with the dealerships and case manager. So we did give ratings of dealerships, but replied to email about case manager that would rate her when shes finished with our case. (Hoped that would get a call returned sooner...so much for that) Did not hear back from her until Wed a.m. 10-23-19. So disappointed that the info she shared contradicted that from previous conversations. We made request for car to be returned to us, not feel safe driving if cant keep stories straight as to how fixed. Here is what we take issue with. 1) Says the ser mgr in bham called one in Montgomery to find out what was wrong with car, this is off because when he finally called today, Wed 10-23-19, stated that he was not familiar with the vehicle, needed to be clued in. 2) Now being told the pump was ordered on Mon evening 10-14-19, (recall, thats the day before the advisor said we could pick it up because left light on and its fine now). 3) She says service mgr told her car was ready Saturday (remember the fiasco on Thursday the 17th, the email he sent replying the car is ready? Same day tried calling her but no response). So, who are we supposed to believe at this point??? She asks what we want from Hyundai? First time asked that was on first call way back on 14th, told her want car fixed correctly. Not convinced that happened. Techline was referenced several times but weve been told we cant be given any contact info for them so we can verify our car care was handled in most appropriate manner...we want any info techline got from either dealership and what info they related to them. Customer service says we can and should get a second opinion of not happy, but we have to pay for it. Our request is that they return our vehicle back to us, so we can do just that. We asked for it to be towed back, but they refused. We are not confident in the service provided at this point, would hate if mishandled and it ends up shutting down again on the road. Advisor says he confident enough to drive it back to us, but not enough employees avail for one to drive him back to dealership. Ser mgr says needs to think outside the box with our request...it would make other customers jealous if did for us and cant for them.... That was the last weve heard from anyone about it...That was on Wed 10-23-19 when told going to discuss with general mgr of dealership and get back with us... Reached out to general mgr of Montgomery dealership who replied to our online reviews, but he has not return our call either.

I purchased a 2012 Sonata (loaner car), absolutely love the vehicle. I took it in for 1st oil change and they advised the tires needed to be rotated, returned to work and was notified by co-worker that they had noticed a bubble in the front passenger tire that morning. I went outside to take a look and sure enough, the front passenger tire had bubble (since tires had been rotated approx. 30 minutes earlier). I called the dealership and was told tires were not covered under warranty. I explained that I had just had the tires rotated and no one in the service dept even acknowledged the bubble. I feel very unsafe driving this vehicle at this point and do not think that I should have to spend money on a tire that was obviously damaged when I bought the vehicle. I have called the dealership service manager numerous times as well as the general manager and have even emailed the gm about 8 times and no response from any of them. I called Hyundai customer support thinking that would help. I was just notified by them that the reason the dealership didnt call me back was because I gave a different name than what the vehicle was purchased under and they could find no records. I guess a phone call to me to ask more questions was asking too much. I have zero confidence in that dealership or the customer support team. Obviously, once they get your money, you as a person does not matter to that dealership. Oh, and might I add this is my 4th Hyundai to buy. You would think a repeat customer would mean something. I can guarantee I will never do business with Texan Hyundai in Rosenberg, Texas again.

I leased my new 2020 Hyundai Tucson on June 30, 2020. Only a month later on August 1, 2020 the oil pump light appeared on board. Advised by the Blue Link representative I contacted from the car, I took the car to be serviced at the nearest dealership (different from the one I leased the car from). Once there, I was told they dont have a replacement car for me to drive while the car is in their shop and that the oil pump they ordered should arrive in a few days, and I am still waiting for it! I am an essential worker who needs a car to get to and from work! I called Hyundai customer service, I was assigned a case manager who had no clue what to do, what part I needed for my car or how to find out when it will be shipped. He recommended I rent a car while Im waiting for mine to be fixed (which could take weeks...) and said I will be reimbursed $30/day if I rent a Hyundai or $20 for a different car. I live in New York City, those are not the rental prices I can find here. Meanwhile, I am still paying for my lease and cannot use the brand new car! This is the second Tucson I have, but after this experience I will definitely switch car companies!

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

My check engine light came on for the 2nd time in 2 & 1/2 months. I took it to the dealership and they told me it was not covered under my extended warranty, which make no sense to me. They said this is because I was not the original owner, since I bought it used & bought the extended warranty, it was not covered. I have spent more time at the dealership whether it was in Illinois or Colorado than I have with any other car that I have owned. The total cost is $119.47.

We have had the 2014 Elantra a year which we bought directly from Woodland Hills Hyundai dealer. It wasnt cheap, as with the extended warranty of 100,000 miles it came to $24,000. We were never told the car did not come with a spare tire. We spent the evening of fathers day being towed back to the dealer and missing our plans because we got a flat tire. The response I was given as its like this in all the cars now. I know that isnt true, because we also bought a Toyota and Nissan which have spare tires. For a company that prides itself on safety, not having a spare or informing the purchase that there is no spare, is not ok!!! The car drives fine, but this to me reflects very poor customer service.

I was in an auto accident on 01-09-2012 in a 2002 Hyundai Sonata. It was a front end collision and my car was totaled. My air bags did not deploy and the claims adjustor and a certified mechanic said with the impact they should have. I am currently undergoing chemotherapy and have a port catheter in the right side of my chest. Upon impact I hit the steering wheel causing painful bruising to the chest, especially where the port is located. I had a dye test and they found a blood clot around the port. I have consulted an attorney and would like a response from you as soon as possible.

I would like to highlight that I have a very bad experience with the quality of tyres Verna is using. Verna was one the cars I always wanted and finally one year back I bought it. However, I did not know that it uses some bad quality tyres. I was travelling from Indore to Pune on 2nd June 2019, when the tyre (Front Left side) of my car (Hyundai verna SX (O)) got burst and I had near escape from death. My spouse got hurt on her head and eyes. I was driving at a speed of maximum 50kmph, as it was a single road, between Rajgurunagar and Chakan. The Front Tyre (left side) suddenly got burst.On contacting the service management of Hyundai and Hankok (tyre manufacturer/dealer), they said it is a cut on the side wall and its not a fault of tyre and denied my request of replacing it. My point is such expensive and big cars who can run at around 140kmph, should have such bad quality tyres and risk life of the customers. OR, should they provide any better reliable and trusted brand. For instance, even I say, there was an impact on tyre, should the tyre easily gets burst. I have another car - Chevrolet Beat and used Bridgestone, MRF for last 10 years not. Have gone on potholes on highways on speed as fast as 100kmp, but never had this experience. This clearly shows the quality of tyres.

Never trusting the brand again. Just 4.5 years old car and all paint is coming off from roof. They can’t repair it without removing the front and back glasses which is going to break and it will cost me extra 700-1000$.