2006 Hyundai Sonata: air bags no longer work; lights on; and dealers service department says this is not covered under 100k warranty. I have 70k miles. This is a safety issue and Hyundai says its not covered! I am reading this particular issue over and over on websites! It is very poor that there is no warranty on this issue. Several hundred dollars is needed out of my pocket to repair it. I cant afford it. So, in case of an accident, too bad! And yes, the passenger air bag had to be repaired couple of years ago. Now, neither work (according to the system).

Hyundai Getz, repair of tail light - My partner recently cracked the plastic tail light on her car. Being a Hyundai, she took it to Hyundai in Brighton Victoria and was quoted $250 for the part and installation. It sounded steep so I bought the part from Repco ($60) and replaced it in about six minutes. I am no car expert. My dissatisfaction is that we were about to get ripped off by Hyundai. It makes me wonder why we would take the car for a service anywhere near Hyundai. There was absolutely no loyalty shown to us as Hyundai customers. I am not sure if Mazda or Holden would do the same, but this performance of customer service was appalling.

I purchased this car used. The price was a very good deal for me since at the time I had no car and very little money to work with. My car is a 2002 model with 258000 miles and still drives well, easy to maintain and has been very dependable. I am so sure of this car continuing to run well. I love the color which is a silver grey. I like that my car has 4 doors which makes it very easy if there are more than two people going somewhere together. I am investing in a new set of tires for it in the next few weeks. I have not had any serious problems that have cost me a large sum of money, only the ordinary expenses that goes with car ownership. I wish I could change how many miles is on it but I cant do that.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

In 2011 I purchased a Sante Fe with the in-car Navigation System. The day we drove the car off the lot the maps were out of date. I contacted the dealership and was told it would automatically update. Two years later, we asked again and were told we had to pay $200 to have the maps updated. Now, the car is 3-years-old and the navigation system is so bad it is dangerous. We dont even turn it on. For $200, we purchased a Garmin with free lifetime map updates. So we now drive a Sante Fe, with a built in navigation system, and a Garmin attached to the windshield. Friends are shocked at what we have had to do.Why is Hyundai doing this to their customers? I tried to speak to Hyundai Customer Connect System Lead Laura who gave me nothing but attitude. How outrageous to charge what you do for the system, then expect us to pay $200 each time it needs to be updated. Are you crazy??? Im done with Hyundai. Oh yea, did I mention that the Sante Fe was my third, and now last, Hyundai purchase.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

We have been waiting since 12/2/11 when we purchased our car to get the Blue Link service. We call the Center on a regular basis and all we get is: Ill give you my ID number (with a different agent) and well call you. Were working on it.” No one ever calls us back. The name and the ID number of the individual is never available when we call back.

2007 Accent problems - Where to start. First off, Ive had nothing but issues with this car. Faulty lighting, faulty sensors even my passenger air bag doesnt work, and theyve fixed it twice now. My light still remains on. I started having car issues when my car started jerking really hard when it went into gear. I took it to the dealership and they said everything was okay. My car runs like a champ. I asked them personally. Did you check my transmission? They said yes, everything is fine. I called a week later because I still was feeling the kick in my transmission. They said they never checked my transmission last time I was in. I feel I was lied to. Also, apparently, there was a recall on my car for several faulty wiring issues. I was never informed about this. I just found out in 2012 when this recall happened in 2009. Also, I got into a car accident. It was not my fault. Ive had my car took in twice for an alignment, window fixed 3 times. Also, my axle was affected in this wreck. They did not tell me this until I took it to someone else and they told me that my axle was messed up due to my car being hit. Hyundai never fixed it. Ive had something lose moving around under my car ever since the accident and they are still saying there is nothing wrong with my car and refuse to fix it. I plan on getting this car fixed then trading it in. Ive paid way too much money for things that were under warranty and should have been fixed the first time. I will never again purchase a car from Hyundai.

I purchased a 2007 Hyundai Veracruz in May 2012. In November 2012 the alternator failed. I replaced the alternator at a local garage for the sum of $489. In August 2014 I received a notice from Hyundai about a recall because the value cover was leaking oil into the alternator causing it to fail. The notice indicated that if I had previously paid for repairs the next instruction would provide instructions for reimbursement. I called the claim telephone number and they gave me a claim number and instructed me to get the vehicle checked at a dealership and then send the documentation to them. I told the dealership that I had replaced the alternator. After the repair they said the current alternator had oil in it so it had to be replaced as well. I sent all the documents to Hyundai and the reply was that.... there was no proof the first alternator was damaged by the oil leak... the recall wasnt to replace alternators and the warranty on the vehicle had expired In May 2012. This is really a slimy reply as it was their engineers (maybe US govt?) that determined there was a design problem. They have denied a legitimate claim because they found some wiggle room. This is not the mark of a company where one should buy their products. Im going to badmouth them every chance I get. If I can convince one or two people over the next several years not to buy their product they will have lost more than I had requested for reimbursement.

We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didnt want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.

My complaint is against Hyundai USA and Rogers Hyundai for pathetic service. We purchased our car from the deceptive car dealer, Ed Napleton Kia in Elmhurst, with a deceptive warranty sale and forging my name on a document in February 2017. Our Veloster was finally put on the road at the end of February and we hear howling sounds through the roof and found rust throughout the car (engine, under driver seat, and trunk). No floods listed on CarFax through. Hmmmm. The car is supposed to still be under the manufacturers warranty and Hyundai corp rep, Czar was supposed to be helping to resolve.We took it to Rogers in the south loop and their service was horrendous and they are liars. (See Yelp!) They never investigated our concerns. They were rude and ignorant and reported back to corporate they was not told about the rust, although it was in the open ticket and verbally told. Their service center was so backlogged. They would do anything to avoid doing their jobs.After speaking back with Czar at corporate about this, their findings was they were in a mixed state to make a decision, which really mean... WE CANT SERVICE YOU without more inconveniences we are going to cause you. This car was taken to McGrath for the rust originally and now Rogers and both have dropped the ball. Now I am being told to take it to another place to run a diagnostics, leave it, and its your issue to find your way back home since Indiana toll roads are where I heard it and in Chicago, the speed limit is 45 mph and they will not have their service men get a ticket to replicate the problem from an original call back. HYUNDAI CORPORATE DOES NOT BACK THEIR ISSUES, and make many excuses to wiggle out of their warranties.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

I just bought a 2013 Hyundai Sonata. The steering wheel locks (and clamps down electronically where you have to be strong to turn wheel to turn key) and I cant start the car. I need another person to turn the steering wheel because it locks so hard. I have been stranded twice where I needed help. Hyundai wont stand behind fixing it. They say it is the way it is designed. Something should be done about it. I had it in service a few times. I have a car that will not run. And when it does, it has the roughest ride of any car I ever had, especially on the freeways. I am 87 years old and between the rough ride and now this starting problem, Im very upset that I have to fight to get my money back. This should be a recall item. What do we do? Doesnt implied warranty state that I will get a car that I can start and that I wouldnt be stranded in 105 deg. heat like I did? It is a serious health and safety Issue.

I would give this company 0 stars if possible. My 2016 Sante Fe motor messed up while on a trip out of town. It was covered under warranty. Left car in Arkansas to have it repaired. Was told by consumer affairs the dealership would provide a rental or I could rent and be reimbursed up to $25 a day. We got the only rental available in this small town which was $100/day. I was not contacted by this company for over 3 weeks, stating they have not yet assigned a case manager. When I finally got one, he was no help either. Told them I can’t afford to keep renting. He pretty much had me do all the work!Contact dealerships asking for loaner, which they say they don’t have. They really need to change their policies. Asked them to tow it to my local dealership thinking they could repair it more quickly. Of course, they left that up to dealership too, which refused. So now 10 wks later, car still not fixed and over $5k in rental costs. They need to take responsibility for these dealerships that represent the Hyundai brand! The only explanation they give is we have no control over the dealerships. I actually love my car, but this company in general needs to improve on service. I won’t ever purchase another Hyundai based on this experience.

My 2013 Hyundai Elantras engine failed early November 2017. I took the car to Sansone car dealer where they agreed the engine needed to be replaced due to sludge build up/engine failure. Hyundai motors refused to pay and referred me to BBB telling me they would honor BBB DECISION. Once I provided BBB with information I was told I did not qualify because I had more than 60,000 miles on my car. I again argued with Hyundai motors but they said I was to blame because of lack of care, sludge. I have been a car owner more than 30 yrs and have never had this type of problem! Disgusted Hyundai customer!

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

I purchased a new 2005 Hyundai Elantra GLS in 2005. I also purchased the Hyundai factory extended warranty which covers most of the parts and systems for 10 Years or 100,000 miles, which ever comes first. In the past, I have been very impressed with the customer service and support of Hyundai owners by Hyundai Motor America. However, their new CEO is apparently abandoning the policy of supporting their customers and their good will. Just after the car passed the 100,000 mile mark, the cars thermostat worth around $13 stuck and the radiator was fried. There were no warning lights to alert me to stop driving the car as it was overheating.My Hyundai dealer wanted almost $1,000 to replace the thermostat and radiator. I almost fainted. I called other Hyundai dealers and they told me they heard of this occurring on other Hyundais the same year and model as mine. I called Hyundais customer connection line. After reviewing the case, they refuse to offer any relief. I also noticed that in the customer satisfaction surveys, Hyundai formerly sent their customers after service was done on their car to ensure dealers were doing a good job have ceased. No wonder Hyundai has dropped off the list of Americas 10 Best Selling Cars in 2011 and only has about a 5% share of the US auto market. Taking their valued customers for granted will most likely cost Hyundai dearly in customer loyalty and repeat business.

I purchased a 2011 Hyundai i20 in May this year. Ever since I purchased the car, I had to send the car back in to Hyundai after a week to get a new clutch master cylinder. A month after, I took the car into Hyundai as the accelerator on the car was getting stuck and jolty (not normal or safe). Hyundai replaced this for me. But after 2 months, the problems started again. I took the car back to Hyundai. I advised them of the occurring problems with the car and Hyundai just lubricated the accelerator. While Hyundai had my car, I took the time to re-test drive another Hyundai i2o from the dealership in Roseville. I explained to the dealership the problems I have with my car. When we took this other Hyundai i20 for a drive, I straight away noticed that the drive of the car was better and smoother. Plus, the whole clutch and accelerator on this car was perfect. When I called the Hyundai head office to advise them of all the problems I have had with my car and the massive difference I felt in the drive of the test drive car, Hyundai advised that they couldn’t do anything about my car. But they told me to keep sending it back to Hyundai each time the same problem occurs. This is not good enough answer. I don’t feel safe driving a car that keeps having the same problems over and over again. I think Hyundai should be replacing my car or should refund me the cost of the car. I would buy a car through a different car company that is reliable. I never expected to have a brand new car with this much problems. Now my car is making tapping noises from the motor. I don’t know what else to do. This car is stressing me out. I can’t keep sending this car back each time this happens. My previous 1979 Chrysler Sigma, which is 31 years old, never had problem like this. The only thing I ever had to replace on that car was a set of brake pads. Please help me. Thanks.

The car is very durable but it makes noises on transmission changes especially when the eco boost is on. The dealership I went to was great. The salesperson was very knowledgeable on the car and the process was easy. The car was everything I was looking for with a little bit of an upgrade. Some things werent clear like how to update the nav system. The touch screen is not very responsive depending on if you are the driver or the passenger. The eco really does save on gas but it makes the change even slower when speeding up or slowing down.

I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.

I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

This 2018 Hyundai Santa Fe Sport, is my 7th Santa Fe since 2001. I love the car. More room than the Toyota Rav 4, or the other SUVs in this class. As of now, there is a recall for the car. I have spoken to several owners who have had the recall fixed, and the problems with it are a nightmare. The updated software obviously isnt doing the job. The car will slow down (at any given time) if the software registers a problem. I drive on highways all the time, with my 2 yr. old grandson in the car. I cannot afford for the car to indiscriminately slow down when I have a tractor trailer or other cars driving behind me at 70 - 80 miles per hour. I offered to sign a waiver to say I do not want the recall done. They wont do it as they feel it is a safety issue. My car is fine. The fixed software issue is the real safety issue. I called the corporate office, who is referring me to a case manager. But the corporate office already said if there is a safety recall, the have to fix it, period. I asked him if there is a form that Hyundai will sign to say if I get into an accident because of the recall, that I hold them responsible for that. They cannot do that. Not that I thought they will. But I would like to have it on record, here, that I do not want it fixed, and if it is fixed, and I have a severe accident that I or my family will sue the Hyundai company. Unfortunately, my family will have lost myself and my 2 year old grandson if this should happen.

This is typical for dealerships but theyre not long for this country. I have a senior citizens vehicle in my shop with a faulty block that was faulty from the manufacturer. I attempted simply to very parts through Hyundai and they said, You have to prepay in order to get the parts and two days later they might have the parts in the dealership. The parts for example are pistons, which with the dealership are $90.00 each for a grand total of $400 and change after taxes and other frivolous charges. The exact sane parts coming from Thailand at another place is $90 out the door, including shipping AND you receive at your door the very next day. These people are greedy and worthless. Their products stink! Their service sinks! Their greed is obvious! AVOID LIKE THE PLAGUE!!!!

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

I encountered a snow storm on last week while driving my 2012 Hyundai Tucson. My after a couple of hours of driving, the Tucson’s power dropped and I was unable to drive the car beyond 45km, I was only able to get it into 3rd gear to get me home (which is a feature that the vehicle has). I thought it was a transmission problem. However, while getting repaired at my dealership (Meyers Hyundai) the service manager told me that the issue was: The Tucson’s AirBox was clogged with Snow and it affected the power transfer to the engine. My bill was the following (new Air filter, Plugs, and an Injection service) totaling at $583.00, by simply driving the vehicle in the snow. I have owned many cars before in the past and never had the vehicle fail due to snow. Even the Server Manager at my dealership could not believe the vehicle responded this way in the snow. WAS THIS VEHICLE TRULY BUILT FOR CANADIAN WINTER WEATHER!!! I contacted their customer relations team who responded: If the Hyundai dealership determines that the issue is not as a result of a manufacturing defect, we regret to inform you that the repair will not find coverage under your vehicles warranty coverage. Unfortunately, we regret to inform you that we cannot assist you with these repairs.

April of 2016 my vehicle was making a loud knocking noise then finally cut off. I had AAA to tow it to my mechanics which he stated that I was having engine problems. I then towed it to Hyundai dealership and they informed me that I would need a new engine. They gave me the runaround saying that I had to come up with documentation showing that I had been getting oil changes. I asked how many do they need and they informed me that I need to come up with as many as possible, and that I wouldnt be able to receive a rental car until I was approved.Two weeks after having my vehicle I called and they told me that I was approved for a rental. On a regular basis (at least twice a week} I called to get an update with my car. All that I could get from the conversation was, Just keep driving the rental until I tell you to stop. I was given a Nissan Frontier, which was a nice truck but mpg 19 city / 23 highway which we all know that Hyundai 28 city / 36 highway. So it was killing me in gas because I drive 1 hour and 30 to and from work.So I took it back after having it for a little over 2 months and got a Kia Optima for maybe 5 days then my car was ready. I was called at 1:30 and was told that I had to pick my car up that same day, which put me in an inconvenience because I was scheduled to work a late shift and there was no preparation for that. Hyundai informed me that the billing for the rental car ended that day and after that I would be responsible. That put me in a bind because I had to get off work and drive hour and a half to pick up my vehicle. They had my vehicle from April to June.Two days after my vehicle was returned to me my check engine light came on. I took my vehicle back to Hyundai to find out if it was related to the engine block and I was told that it was the high pressure fuel pump $748, transmission sensor $710, and clock spring $398. I was charged $99.95 to do this diagnostic testing. Of course I dont have this kind of money so I declined other than paying for the diagnostic testing.In August I starting experiencing shaking and popping in my steering wheel, so again, I took it to Hyundai to find out the problem and at this time I was told that it was the steering coupler $404. All of this in one year. This car is a lemon and something needs to be done about this. It makes no sense to have to pay for the car and $2260 worth of repairs all in 2 months time. Personally I think everyone that owns one of these vehicle should get a refund.

I was involved in a collision yesterday with my 2012 model iX35. My car was severely damaged on the left front and side bumper, the hood was mangled on the left side, and windscreen slightly cracked. The electronics box was damaged to the point where no electronics worked on the vehicle so I couldnt even close windows or start the car. In retrospect after contemplating the resultant damage, I have to say that I was most impressed with how much impact the front-left-end of the vehicle withstood and how this area was designed to take most of the impact of the collision without the driver (myself) being harmed in any way. Im a little stiff and still post-traumatized as this was my first accident - however - inside the vehicle everything was solid and in place. The airbags did not pop - which is a good sign as this shows that the vitals in the engine were not harmed due to the collision. Although I still have to receive the results of the assessment to the damage - I can only say I felt incredibly safe in the vehicle. Im still trying to fathom how little impact I felt in the vehicle - no whiplash or moving forward abruptly. Im most impressed.

I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.

I was the owner of a 2012 Tucson purchased in August of 2011 from Hyundai of Paramus. As part of my sale package, I requested a trailer hitch be put on the vehicle. The dealership had me bring the car in to the service department in early September to have the hitch put on. When I went to pick up my vehicle, I asked for the paperwork from the service. The worker there told me that since it was not being paid for by me but was part of my sales deal, that I didnt need anything. I said Supposed I have problems with it? They said just bring it back to the dealership, that the info is in the computer. I didnt know any better so I left. I went to sales to confirm what the worker in service told me and the salesman said No problem, dont worry if you have any situations, we will handle it.A couple of months later, I wanted to go fishing and was going to pull the boat. Well the hitch mating was too small. My friend laughed at me and said That hitch cant pull anything. It was kind of small. I went back to the dealership, told the salesman that sold me the vehicle that I needed them to change the hitch and put a 2x2 hitch like I originally requested and he told me he would get back in touch with me. Months past no contact. We forgot about trying to tow anything anywhere. It was just a cute additional thing on the back of my vehicle. (They never switched the hitch for me. I was told I waited too long, that the place that installed it would think it was used. I was never able to use it!)Anyhow, on February 9th, we had a snowstorm. I drove my vehicle home and parked it. In the middle of the night the break lights came on and would not turn off. I was going to take it to the dealership first thing in the morning but when I awoke, my car was in flames. Luckily no ones property except mine was damaged, anyhow. I had to report it the fire to my insurance. Instead of the fire being handled by warranty through the dealership, the insurance co. started a claim (the dealership refused to look at the vehicle). My vehicle should have been replaced - covered by warranty, but unfortunately was totaled out by the insurance co.Most of what I owed on the car was covered through the claim and I was left with a $5,000.00 bill. I requested Hyundai to absorb the debt because it was no fault of mine the vehicle caught fire. They would not. I asked Hyundai Motor Finance to absorb the balance due because of the fire and to consider my perfect credit with them. They referred me to Hyundai Consumer Affairs which did absolutely nothing. They said if it had been covered under warranty it would have just replaced my car, but since I had an insurance claim already started, there was nothing they could do...I wound up having to buy another Hyundai because I had a balance. I was hoping to combine the balance from the previous car into the new one. That happened but not with Hyundai Motor Finance. They wanted too much per month and a higher interest rate. So I got the finance with another lender for the new vehicle (2 years older than the one I had with nicks in the paint, took 3 months to get the touchup paint pen from the dealership they promised me with the purchase). The dealership was eager to serve me to get me into another vehicle. They were all polite and calling me and everything, as soon as I signed the papers on the new vehicle.All that stopped. I was never told by the dealership that the warranty money I paid which was included in the cost of purchase price of the vehicle I lost to fire was supposed to be reimbursed to me; I found that out while complaining about the financing company and the consumer affairs dept. of Hyundai from someone in recoveries. They let me know that since my account was now paid off in full, that I was due to receive the warranty money back from the 2012 vehicle.I got in touch with the dealership. They said I needed a payoff confirmation letter from the finance agency. I brought them one in the first week of April 2013 showing that my account was paid off in full on March 3. They put the paperwork in to get my reimbursement of warranty funds. They calculated what my expected reimbursement was supposed to be and gave me a copy of the paper which was filled out by the finance manager at the dealership. It plainly stated to reimburse the customer directly (account was pd. in full), attached the payoff letter. I waited - its now May, I call the dealership, no one returns my calls. I continue to try and call them and then have to go in person because no one would return my call.I was told when I went in person, they had to do my paperwork over again and re-submit it to the warranty company. They had requested information to know if I still had the burned up vehicle or if I had purchased a new car from Hyundai. Neither should have been relevant to my claim for reimbursement since the car was paid off in full! My papers went to the warranty company a second time. I waited until June and called the dealership many times. Finally, I called the consumer affairs division of Hyundai again to be given the number to the warranty company. I called them, they said, Oh, your funds were approved and the check was sent to the dealership.I was angrier then. I asked why it was sent to the dealership and not mailed to me. They said thats how they do it. Well I went to the dealership in person again because after numerous calls, they never returned my messages. I was told on July 2nd that they would have their finance department give them the check and I could pick it up on Friday the 5th. I told them I needed my money, I have been waiting for months and was told I would be called when the check came in and the owner signed off on it. I was never called.July 5th, I got very angry with the receptionist at the dealership because she would not get a live representative on the phone for me and kept transferring me to voice mails or to service, when I asked for specific people that sit directly in back of her station. She finally got me someone. That employee told me that the check was paid to the bank (the financing bank/Hyundai Motor Finance) on June 3rd, stated the total amount and everything! Now there is smoke coming from my ears. On top of them lying to my insurance company about the trailer hitch which caused the fire on my 2012 Tucson, they now have taken over a grand out of my pockets and I am still trying to recover from my losses.I call the finance company and speak to the representative who admits yes, I was correct, my account was paid in full on March 3, 2013 and does not know why I have not been sent my reimbursement of funds yet. She needs to speak with her boss. They put me on hold. She told me that they were going to have the check released to me on Monday, which would have been the 7th of July. I asked them why they kept it, knowing that I didnt owe them any money. They claim it had to clear 10 days (thats unheard of with chk.21).Anyhow, she was supposed to call me back on the 7th. She never called. On the 11th July, I called HMF Hyundai Motor Finance to see what was going on with my check. I was told by another employee that the check was sent out on the 9th. I figured I would have received it by now. Nope, still no check. I called yesterday and was told that they authorized the release of the check on the 9th of July but cant tell if it went out yet. Hum.. its July 18th, they have 1081.25 of my money, I was never late, never missed a payment and yet they got my money in error and for some reason dont want me to have it back... I am appalled. I left a message on their directors voice mail and he has not had the dignity to return my call either. I want them all exposed. Enough is enough. Oh by the way, my Certified Pre-Owned 2010 Tucson just broke down on me. The radiator cracked and I was stranded, roadside assistance (the only good thing I see about Hyundai came and towed the vehicle) and the dealership still has my truck for the 2nd full day now. I was not even given a courtesy loaner car and work far away from home. They seem not to be that concerned about that either. They are telling me you should be happy the parts are covered by the warranty. Well, it just ought to be.I have been given such a runaround, lies on top of lies, incomplete customer service and lack of real concern about any of the issues I have been experiencing with the dealership and the financing co. and service. Do not expect any more courtesy than what you receive before you sign the line.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

I had never bought anything but a Chevrolet or a Ford and I always had a full size car. The Hyundai was the first foreign car and the first small car that I have purchased. I love the way it drives and the MPG. But I did have a problem with the seat belts that the dealership refused to acknowledge and fix and the tires that came with the car were not good. It also did not come with a spare. I will never buy a car without a spare again.

I should have known better. I was a career car reporter, now retired, and I had seen first-hand the quality issues with Hyundai. But reviews like those in Consumer Reports convinced me things had changed, so I purchased a new Elantra GT in Canada in 2005 with a 5-year warranty. As I was retired, the car sat in the driveway mainly and that was part of the problem. More mileage would have unveiled the problems quicker. As delivered from the dealer, a brake light was missing and the alignment was off. I had my own mechanic fix these at my cost. I also had the car rust-proofed with oil spray as Korean steel is known to rust quickly. (Did not help, door seams and hatch rusted anyway.) Engine head gasket failed within 3 months and dealer botched the repair. I complained to Hyundai Canada and the engine was taken apart a second time, repair done correctly but the engine pinged after that, meaning that the compression ratio had been altered in the repair. Mirrors froze but I fixed the controller myself with WD40. Radio died, I upgraded it. Brakes vibrated but I fixed it myself with custom rotors rather than fight the dealer. Finally, dealer went under and disappeared. A month after the warranty expired, so did my steering rack. 25,000 miles on the car in 5 years and the rack blew. My mechanic put a new one for $1,700 in and that lasted 3 months. Extensive research on the net in chat groups and I found blown racks a common problem in the model. And the replacements fail because, allegedly, they are stored outdoors in Korea and the seals dry out. I sued Hyundai in Small Claims. Did they send a lawyer? No. Did they try to settle or fix the car? No. They sent the head of the central (head office) Parts Dept. who lied under oath to the judge about my attempts to resolve the issue. I won, but got rid of the car. Trade in for a 5-year old 2005 Elantra GT with 25000 miles, new brakes, new Michelins, upgraded radio, and needing a rack? $3,000. (Paid $20,000 five years earlier). Ugh.

My wife and I finance a 2011 Hyundai Sonata. We have three small children and this is our only means of transportation someday a because my car is a junk box and doesnt work all the time. Being that this is our only car my wife is very very much on top of it, she takes it for oil changes when and even before it is due. We had gotten a recall in regards to the steering column and decided that the dealer we normally use (formally Brad Benson Hyundai, now DCN) is inconvenient being that its so far away and thought we would get the same workmanship that we have received in the past if we brought it to a closer location. We were so wrong. First, after the first recall they did not have a loaner car, so we relied on friends and family for a day or so. After picking up the car from freehold Hyundai, we noticed the steering was looser than usual and it had a knocking noise when the wheel was being turned. We called back FREEHOLD Hyundai and they said there was nothing wrong, so in that same day we continued driving. For about the three hours we had the car the engine was giving out on us... Again something unusual that was not there before we brought it in. So I said forget this. Im bringing it back to where it just came from. We went to FREEHOLD Hyundai and told them we cant drive the car like this... The servicemen named Issac was a bit understanding but not very because he kept telling us the steering was absolutely fine. They hold the car and the next day or so they called us and told us that our engine had caught fire... So heres what it is. I gave them a perfectly working car, and bring it to this chop shop and I get it back and my steering is all screwed up and then my engine just catches fire?? Im sorry but I call **. They have terrible mechanics at this shop and I believe, I firmly believe that they screwed something up as far as the engine is concerned and used the cover up that the engine caught fire because they knew there was a class action lawsuit against Hyundai for having engines going on fire after a certain amount of time. We were told at first that our engine wasnt going to be fixed for a few months because they were on back order because so many car engines were catching fire. So they did the right thing and issued my wife and I a loaner car for the time being. A month had gone by and we gotten news that my 8 year old son would need open heart surgery. Then someone posted a negative review about them not having a loaner car and we magically get a call the next day or so that our engine had been replaced and that we have something of theirs, and they have something of ours and we NEEDED to go and get our car. Thats not all. After giving this dealership a chance to redeem itself by trying to contact the man in charge of vehicle service, they wanted us to pay 1000 dollars to get everything fixed. Oh I forgot to mention that the power lock button was broken off and my cruise control stopped working all by itself!!! Isnt that magical??? We brought it to our own mechanic and he said that its a bushing on the steering column and is about 500 dollars to replace to the labor it requires. We have been back and forth with Hyundai the corporation for an entire week, with no resolution... Absolutely no idea from anyone to get the work done to get my wife and I our car back. So our car went in for a recall repair in July/August and it is now Oct going into November and I still dont have a car or any way to fix this. The corporation isnt working with me and the dealer is refusing to acknowledge any wrongdoing on their part. So here we stand, a minor recall turns into a disaster. We have tree kids one of whom was in the hospital in Queens NY and we live in NJ and no car!!! And no help... So heres what youre gonna do... Youre gonna go search cars companies that have exquisite customer satisfaction... And stay as far away from this ** of a company as you can. DO NOT DO NOT DO NOT buy a car from this company and especially stay as far away from FREEHOLD NJ Hyundai dealership. Its terrible and they have terrible and inferior people working there.

My 87 year old Mother took her 2010 Hyundai Elantra to her local dealer who has always done her oil changes. She received a call from the service manager telling her the underside of her car was so severely rusted that repairs would be so expensive. He suggested she get rid of her car stating that it would be dangerous for her to drive it. Her car has 19,000 miles and is two months away from being paid off after a five year auto loan. The car had last been brought in for an oil change in December 2014. No one ever mentioned any concerns about rust only five months ago! So, apparently all of this rust happened in a period of four months! I went with her to pick the car up. We are scheduling a second opinion for this week. Something is just not right. To be continued.........

Dan was the man that helped me choose my car. I sort of new what I wanted but his thoughtfulness concerning price and payments was second to none. He also picked us up as we had no car due an accident. He ran through every aspect of what I needed the car for. Many thanks to all at the showroom supplying us coffee while we chose. So to all at the Newport showroom a big thank you and the car well that is just great. I love it.

My vehicle has less than 5000 miles. We were leaving lunch at a restaurant about 25 miles from our home and the car developed a sound in the right front fender, well like something rubbing.and I pulled over to check. The plastic fabric that lines the underside of the right front wheel well had come loose and was dragging on the road. I called Hyundai on road service and they were going to send a car carrier and haul my car to Newnan Georgia 18 miles farther in the other direction to a Hyundai dealer. I was in a school entrance so I then pulled up and I assume the tire ran over the plastic fabric and pulled it loose. I got out and picked up the piece about 12 inches by 8 inches. I noticed the rest of the lining under the wheel well was loose and was being held by a groove in the edge of the fender. The right front fender was separated from the bumper and I was able to push the lining back inside the groove and with the palm of my I tapped on the side where the fender and bumper connected and the two pieces stayed together. I checked and a Hyundai dealer was within 12 miles of my home, I called Hyundai road recovery back and told them I could drive the vehicle to the Hyundai dealer in McDonough, Georgia. We drove to the dealer in McDonough and was told by maintenance that the vehicle was involved in a wreck. I questioned this and was then told that the one (1) mechanic to handle Hyundai vehicles said to take it to their body shop. The maintenance supervisor then indicated that the right front bumper had been hit and it looked like a vehicle in a parking lot had hit the right front fender. When I questioning this he said even a shopping cart in a shopping lot could have hit the bumper and separated the fender from the bumper. We took the vehicle to the body shop and the supervisor said the vehicle was not involved in a wreck. He looked under the right front fender and said he thought the fender separated from the right front side of the bumper after the clips that hold the fender to the bumper had snapped. The fender and the bumper showed no outward scratches or dents. He said Hyundai would not consider the separation of the fender from the bumper to be under warranty. He stated the fender clips could not be repaired and the fender could not be reattached to the bumper instead the bumper would have to be replaced as well as the underside of the wheel well. The estimate would be in excess of $1,400.00. I purchased the vehicle for its looks, warranty and its history of reliability. What else can I expect to fall apart on this vehicle? The vehicle looks like it is very cheaply made and Hyundai has cut corners in the materials used in the assembly of the vehicle. I dont feel safe in the vehicle. I made a mistake moving from Toyota to Hyundai.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28, 2015 from World Car Hyundai North, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated. So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me we need to replace the entire engine in order to fix it. Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car driveable but still impairs the value of the vehicle. I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase, they want to replace the engine. I refuse to have a used car, how dealer put it, with a replaced engine that most likely will be remanufactured new engine, even if they sustain is going to be new out of the factory. I know they can say whatever to me just to get me out of their back. If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now dropped about 30%, with a replaced engine it will drop even more around 50% or lower, depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufacturer trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the current market value, and make me buy another one. They dont want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office, they told they dont have it. In the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just dont care. Pretty much they took the money and now they are washing their hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scratch a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ - listed as part, not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesnt care. Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

Consumers please beware when buying Hyundai car. I bought Hyundai Sonata 2011 in June 2014 and the car is a piece of crap. So far I have this car almost 2 years and I already spent tons of money fixing it. Something is always wrong with it. The electrical, the gas, the brake, the fuel line... In addition I received 3 different recalls notices that the car is not safe to drive... Really 3 recalls in less than 2 years?What the **??? I have not even driven 100,000 miles or 5 years on this car yet and have spent thousands of dollars fixing the piece of JUNK/GARBAGE. So stay clear from this brand and do your homework thorough. Dont just Google it because they paid lots of advertisements money to be on top of the search page so all you see is great things about this piece of CRAP. Instead looking at buyers comments on various websites, or ConsumerAffairs to get a real picture and its condition before you buy. Personally, they LOST me as a customer forever. I WILL NEVER BUY FROM HYUNDAI AGAIN AND WILL MAKE SURE ALL MY FRIENDS AND FAMILY KNOW ABOUT THIS. Very angry Hyundai car buyer.

On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.

HYUNDAI IS THE WORST WORST WORST! I HAVE BEEN TRYING TO TALK TO SOMEONE IN CORPORATE FOR OVER TWO WEEKS. Everyone in my family owns a Hyundai. My son has a 2012 Sonata that started burning oil. He brought it to Star Hyundai who fixed the problem but actually made things worse. He then brought the car to Plaza Auto Mall where he purchased the car and was told he needed a new engine due to what Star Hyundai did. The warranty claim was denied because they said he never had an oil change. He then produced 8 receipts showing all the oil changes he indeed did have and still they declined the warranty work. He was told that we had NO RIGHT to know why it was denied. On Feb 16TH I spoke to a MS. ** who said she would get back to me within 48 hrs to find out why it was denied. It is now March 5th and still no call back. Today I called corporate and theOPERATOR would not let me tell her what the problem was. When I tried to speak she said SHUT THE ** UP then she hung up. I called back repeatedly and every time she hung up. I have traded in my car and will be buying a Subaru. My son unfortunately was so desperate he traded in his car at Plaza Auto Mall and leased a new Sonata - which we all regret.

I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.

My window washer system has failed three times. After taking it to Jon Hall Hyundai for two times, now when I pour the window washer in the reservoir, it leaks right out. Now the dealer is making me wait over a week for a third warranty appointment. I called the corporate office, and they took my complaint, but they said it would take three to four business days before they will contact me. That’s about as long as the dealer is making me wait to try and fix my problem for the third time.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

We have had three Hyundai cars, the last being an I30. The first problem was paintwork on the tailgate; rust was bubbling through the paintwork. We informed the dealer. They said that it could be stone chips without even looking at the car. They requested we take the car for photographs for warranty claim so we did. We waited for information on what was happening with the claim. When we inquired about it after three weeks, they said they had no idea what we were on about. Eventually, they found the photos and resolved the issue. We werent happy with the dealer so we changed the dealer.The car broke down after having a service due to fuel waxing in the filter. The filter is meant to be covered under a 5-yr, 40,000 miles warranty. The car had only done under 19,000. After sitting in a car for three hours and losing a days work, the dealer charged GBP77.71 for changing a spin on filter. I spoke to Hyundai UK Customer Services. They werent interested in what I was trying to say, that some fuel filters have the facility to drain water from the filter or service schedules are too long as I have had services of filters at 12,000 miles and 24,000 miles. The Customer Service department was not prepared to listen and eventually tried to pacify me with reimbursement for the cost. Then I had issues with this department. I wrote a letter to the CEO of Hyundai UK. What a waste of a stamp. I received a reply from the Customer Service department. Buyer, beware. If you buy new and you need backup, be prepared for crap customer service.

This is the last car I plan to ever have cuz gots all the options, loaded it - has it all. I have 20 year warranty, free car washes, and its the last car Im going to ever need - it will last forever. Car is fast too, nobody keeping up with it, they can keep dreaming because nothing comes close. This car rides so good and the gas mileage is crazy man, I never have to fill the tank on it. I fill up the tank and I can drive for 3 weeks and its still got a half tank left on it. Im never having any problems with this car and so glad I didnt buy a Honda. Hyundai is the way to go and the best car in the world.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!

This have been happening for about a week or so. When I would stop at a traffic light, my Sonata would jerk and sputter then cut off, then I would have to start it back up and put it in gear go, then I would come to another light and it would do the same thing, but none of the check engine lights ever came on. Then yesterday, I was driving and trying to pass a car. I noticed that the car would not go past 60 mph and the tech only got up 4000 rpm, so I pulled off to the side of the road where the car stopped on me. So, I started it up, but then none of the gears would work, and I noticed that one of the check engine lights came on, so while I was waiting for a tow truck, I started the car several times. Each time that I started the car, none of the gears would work and none of the check engine lights were on.

This is in regards to the Sonata that we had purchased. I want to start off by stating how extremely upset I am of how the entire experience has been since day one! We were mistreated and screwed due to negligence and lack of communication between dealership and the Hyundai Finance department when processing our loan to be financed. I have never dealt with such miscommunication on a very important investment purchase. I have contacted Hyundai Dealership and Finance center for the whole month of December, January, February and now March via email, phone and mail.I have over and over explained and have provided proof of documents that included harassing statements and letters that we were not qualified and we were required to return the vehicle immediately for the entire month of December and January (totaling a number of 4 letters)! We made numerous attempts to get in contact with assigned Financial Representative who was taking care of our loan and was also instructed per letters received as the main contact person. I have copies of all logged phone calls, emails, letters and conversations that were placed regarding this issue and after all the numerous attempts to have someone help us with Hyundais error created by Hyundai. We never received any management nor representative help ever, except one original email from Kyle ** (assigned financial rep) requesting that we provide additional income statements early in December, for Brandon **.I emailed Kyle and requested further explanation of what was going on regarding our loan funding because we had received letters from him and the agency stating we were declined. And now, here he is requesting additional income? I never ever received a response back from him nor call back or help from management in Hyundai dealership as no one was communicating if we were approved or not. Putting us in a dark room and no communication from anyone, I had requested that HR from our current employers would reach out to Kyle to verify any income information he needed so that the loan would be funded. Shortly after that request, I was informed per Human Resources representative at my company that they provided Kyle with all requested documentation and verified our income upon request.They also stated that they asked for several confirmation requests that verified all documents they had provided met underwriting guidelines for the loan and they never received a confirmation or response as well. In between that time, we received additional letters stating that we were still not qualified and other letters requesting the return of the vehicle immediately. After I realized that we would not get anywhere, holidays were now ruined because of this process and caused tremendous hardship to our family as we were forced to go purchase an additional vehicle after receiving declined letters and no communication Hyundai. After the purchase of the additional vehicle I was forced to buy, the 2013 Hyundai Sonata purchased was currently located in the dealership shopping center body shop after a car accident took place in between the 30-day period the car was in our possession. But is now not in our possession.We lost money in purchasing another vehicle as we were led to believe that we did not qualify. The first statement was sent to us towards the last days of January, it was dated way after the agreed first payment of Jan 5. So I called Hyundai Finance and was told we were qualified after all! I requested to speak to a supervisor as it was explained that the loan was not funded until Jan. 5th (way past the date loan should have been funded). Management had stated that the loan had to be rebooked due to Hyundai submitting loan approval late and incorrect.I then reached out to Hyundai Dealership and was finally contacted by Kyle and told that he and the manager were unable to do anything (which was the complete opposite of what Hyundai finance stated)! I then had stated I wanted my January payment waived per Hyundais error and all the money I have now lost due to this error. I stated I was still willing to keep car and make payments but needed that to be corrected - it was so simple and I was tossed around by Kyle and told they could do anything. I then spoke to management from Hyundai Finance on Feb. 19 and was told by management after I had explained the situation that they were going to make arrangements to amend the loan current and I was told they were going to remove my phone numbers from their system to avoid future collection calls.All my phone numbers were removed except for my work phone which I had told collection rep that they need to look at notes for Feb. 19 and reference. They stated that management never inputted notes. I am fed up by now. All this lying and mistreatment for no reason has now led me to anxiety and stress health issues that have now been noticed by my primary doctor and I was prescribed medical drugs in order to be able to handle the stress this has caused my family and me. I have had to come out of pocket on fees and deductibles for the repairs of 2013 Sonata due to me now being approved for loan, therefore making me responsible. I am not happy and think that there has to be an immediate solution to the inconvenience! Our lawyers suggestion is to return as requested per written notices and void all sales transaction deal per original mailed correspondence.I have proof of all attempts I tried and several people on my end had tried to make this process flow smoothly ... but it seems to have now gotten out of hand due to the irresponsibility and miscommunication within Hyundai company. This has now affected our credit and I am forced to take this to litigation and recover from all costs of damages and stress encountered from this entire process. I am requesting that someone step up to the plate as an associate from Hyundai, if you are reading this, to show some kind of respect for the rights of the consumer. Unfortunately, we live in a world that is so cold-hearted and full of effortless people who like the easier route of not going the extra mile for the customer, when dealing with their day to day job. But who is to forget, that customer could be you a couple of days from now; another company - another service.How would you like to be treated? Will you be that different associate? I say all of this with the hope that someone at Hyundai hears me and my familys plea of financial hardship this all has caused us, including rent being behind- having to degrade myself by sharing my situation on comment online complaint forms and to emails of candidates that have just glanced on my case and tossed to the side. How fair is this? I am a customer that all Ive asked for is a simple January payment to be adjusted due to company error and now I am forced to file litigation suit. Can I please get fair treatment and advice on who can fix all this issue for good and avoid further unnecessary actions?

VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

I owned a 2010 Hyundai Sonata and was in a very bad car accident where my car was totaled. This was reported and filed; all information and pictures were sent with State Highway Patrol accident report and nothing was done. Hyundai is a liar and they don’t stand behind their product. It took six months to receive a letter stating it was not a defect in the air bags. How can your car be smashed up against a concrete wall and a semi-truck and your air bags not deployed none of them? Hyundai sucks. If life is important to you and your family, don’t drive a Hyundai.

I love my Tucson Crossover. It has Bluetooth connection, got a nice back end trunk thing, its got enough room for your kids, got side mirrors to help with your blind spot and back up camera. Also, the back trunk has a lot of room to put anything you need in. But I wish there was the lane checker and automatic brakes and the display screen that lets you hook your phone up to it so you can use your phone on your screen.

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

Bought car in March 2014. On May 28 2014 was driving car in dry conditions at about 25 - 30 mph when the steering failed. Motor and drive train were still operating but the car could not be steered. Narrowly avoided head on collision. As of this day, the car is at dealership and I am awaiting an explanation.

This car model (Tucson) was very quiet and nice unlike the previous car that I drove, it was nice too but engine was getting loud because of age. I like how you can control a/c on back seat. This car model was also cheaper than the other model I wanted to buy but I liked the color and the size as well as the quality and things that came with the car such as leather seat and built in navigation. But it was a bit dirty since it has been sitting at dealer for over a year.

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.

Bluetooth has never worked since May 1 on a 2012 Sonata. Dealership threw me out and told me that I would get arrested if I go back. Even Hyundai told me you just have to deal with them.

Worst ever service: 1) Got the delivery late by couple months. 2) No one ever picks up the phone at the dealership. 3) They force you to do the insurance from the dealership.4) The insurance claim process takes too long (15 days for a minor scratch).

I purchased my Accent 2007 brand new off the lot. It is a 5-speed manual shift. I have had extreme brake problems ever since but thats the least of my trouble. Driving to work one night last week, I was moving in traffic and the car just shut off. Luckily, I was able to drift safely to the side of the road I was on. I had to have the car towed to my garage. The next morning, the mechanic called to give me the bad news. My timing belt broke. Okay, I could handle that until he told me the rest... In these cars, when the timing belt breaks, the valves in the motor keep moving and are most likely bent. So I have to pay for the repair and when we try to start it, we will know for sure. I am sick over this. I am on a tight budget and cannot afford a new car at this time. My job is 50 miles one way and I now have no way to get there. Shame on Hyundai for placing such a faulty piece of equipment in their vehicles. I owned a Hyundai Excel years ago and had 200,000 plus miles on it and only ever had to replace a thermostat in it. Had I known how poorly Hyundai is building their cars now, I would have never bought another one. But you can bet that I will never purchase another, nor will anyone in my family. I also work in a big hospital... Thats a lot of potential customers, Hyundai.

Great customer service. Ahmed worked with us and ultimately we walked out of there with a new Kona. Tom sealed the deal working his magic with the numbers. Definitely would recommend this dealership for first class service.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

I bought a new 2013 Hyundai Elantra GT. I was promised 27 city 37 highway. I am barely getting 22 city and 31 highway. My sister bought the same car a month later and is getting the same results. We took the cars in for a Mileage Check and they did a completely fraudulent test with bogus results and basically told us to get lost - there was nothing they could do for us. Details: They made us top the engine and returned our cars having NOT been topped off - hence the faulty results.

Do not use this car dealership to buy a used car. I bought a 2005 Mercury Mountaineer. The car was used and I realized used cars have problems, but they knowingly reset the engine codes on this car to clear bad catalytic converter codes out of the car computer (there has to be laws against this). A couple days after I had purchased the car the check engine light came on. When I took it to a local dealership the dealer told me that with a reading that high the cars had to have been bad for quite some time. So the car was misrepresented to me during purchase. The car also had traction control light on and traction control not working, a problem with the accelerator (which could be the transmission I dont know yet) and a cracked windshield. The car also had 4 different kinds of tires on it, a couple had dry rot and didnt seem safe to me (consequently I replaced the tires first, they werent safe). The online listing didnt represent any of these details and neither did the dealer. I drove all the way from Dallas to Sherman to purchase the car. After spending the time to drive from Dallas to Sherman we got the sum total of about 10 words out of **. This is after he told us he would be available when we got there. Instead he worked with someone that was obviously buying a more expensive car. Dont buy a car from liars and cheats, stay away from this dealership. This dealership clearly should get out of the used car market, most new car dealerships stand behind the used cars they choose to sell on their lots and guarantee them. This dealership however does not fall into that category. You may be ok buying a new car here but I would strongly advise you to not buy a used car from them. They shouldnt be selling them. To top all of this off, they knew I was buying this car for a first time 17 year old female driver. Can you believe it, shame on them. I will fork out the money and fix what they should have. All I asked is they help cover the catalytic converter because they are at fault with this. I would have done the rest. But they refused so I am choosing to review them and let the consumer chose to use them or not based on my review. I hope you dont for your sake.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

My 2016 sonata is a month old. The adaptive cruise system has failed and initiated an emergency stop while driving. The driver door is misaligned and allows road noise into the cabin and water into the sealed part of the door. The drivers side windshield wiper is misaligned and fumbles across the windshield making all sorts of noise. When I went to Hyundai of Serramonte the service clerk directed me first to a body shop. Then to the Hyundai where I purchased the car since it was a different dealer. Then told me the problem was normal and pointed to a far off car and said something like all doors are like that. We then walked over to the other car so I could show him the weather stripping on the other car does not create a gap like is on my car. He then said I can make an appointment if I want and walked off.

My daughter was driving my 2011 Hybrid Sonata home from Florida when the engine seized in Georgia. It was towed to Peacock Hyundai where they helped my daughter tremendously by getting her another vehicle to finish her trip home. Since the engine wouldn’t be there in a timely matter, Hyundai gave us fair market value for the vehicle. Everyone that we dealt with was very helpful. I would recommend Peacock Hyundai of Georgia and also the Hyundai products.

2005 XG350 - Over the 7 years we have owned this car, we have been in for service on the airbag light around 10 times. During our warranty period, the dealer always had a quick fix and would reset the airbag light. Well 2 months after the air warranty expired and I should note only 50k miles in 5 years, they amazingly found the problem! It would only cost us $3,200 to repair! We fought with Hyundai and they repaired the problem, or so we thought! Now one year later the other seats airbag has the same problem! Why does Hyundai play with safety? These cars should have been recalled!

In July 2015, I bought 2015 Hyundai Sonata limited edition. It comes with 5 year road side assistance. Yesterday June 25, 2016, I went to Twin Lakes State Park for small picnic with my wife and 10 months old son. When I was about to return home around 6:30 PM, I realized that I left my keys in the trunk and the car locked out. My mobile doesnt have any network signal, luckily I have called the Hyundai road side assistance by using my friends mobile. The customer care professional took all my details and said, somebody is going to call me.After 5 mins I got a call from someone and they reviewed my details and said, the warranty on my VIN number is not showing up, and they are going to call the dealer and update me. I didnt get any after 30 mins so I called them back again. The story started from scratch again, they took all my details again and said they are going to send a text message, a driver details and approximate arrival time. I waited for some more time and called again, this time the automatic answering machine was telling that, my request was put on hold and asked me to un-hold. I have opted for un-hold, the story started again, they verified all the details again, but luckily this time the customer care professional was nice and told that, he will take it personally and try to reach the driver right away and update.He kept me on-hold for 10 mins and said, he tried to reach around 10 drivers and none of them are not available right now. He continued and said, he will try to reach more drivers personally and call me back once he gets the driver. All this story lasted for about 2 hours, but I havent got any assurance for any help. No assurance on somebody coming, when...etc. I really felt sad about this, because Hyundai made lots of promises for road side assistance when I bought my car. More importantly I was at the lake almost alone with my friends and 10 months old son waiting for this road side assistance.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

New Hyundai Santa Fe GLS FWD - Vehicle is difficult to control while passing and under heavy acceleration 35-60mph. Goes through a series of S turns and pulls hard right and then back left. Fwd axle torque is severe and dangerous to an inexperienced driver... You better be ready to steer or ease off throttle, almost pulled me into back wheels of 18 wheeler trailer while passing.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

Love this Hyundai SUV! We have over 200,000 miles on it and it just keeps going and going! Weve gone on many road trips and it handles like a dream. Weve traveled from CA to Florida a couple of times and never any problems. The car holds all our luggage on road trips, keeps us protected and fun to drive. I love the heater/air conditioner, smooth ride, the rear seat folds down to hold our luggage on long trips and for any big items we may buy and very comfortable to sleep in if we need to. But I wish they would make it a little better on mileage.

October 2015, 120,000 Km & Faulty crankshaft sensor shots down engine... Huge safety issue. NO Brakes, No power steering. Lucky I am on a level road. Hyundai Australia denies any responsibility as the vehicle is out of warranty... UNBELIEVABLE RESPONSE!!

Well, I have now officially scratched Hyundai off my list of car companies I will ever buy from or deal with again. To me, customer service is important and when I find a car company that treats their customers no better than United Airlines I take note and tell others. It all started with a known engine problem with my Hyundai model that was diagnosed at two different repair shops one independent and one Hyundai service dealer. The dealer advised me that even though I recently went out of warranty, it was a commonly known problem and I should contact Hyundai Consumer Affairs at (800) 633-5151 and see if they could help.I then opened a case and a fellow at Hyundai Consumer Affairs named Christen asked me what my desired outcome was. I was being reasonable and said I would at least like them to cover the cost of the faulty part, and he said he would open a case and said it seemed like a reasonable request and would likely get approved. The only stipulation was that I take my car into a Hyundai dealer for the repair work and talk directly with the service manager. Once the work was completed, I was told we could get this resolved with Hyundai within a week to ten days.Two days later I was provided with the repair costs from the dealer along with a message that my case # ** that was created with Hyundai was denied. I was then advised by the dealer to re-contact Hyundai Consumer Affairs at which time I now talked with Zira who informed me that the decision was final and there was no chance for appeal or reconsideration. I was at a dead end with Hyundai. She said if I had a problem I could contact the Better Business Bureau which I most certainly did along with writing about my experience here.At this point, I dont expect Hyundai Consumer Affairs to do what is right after misleading me into one of their service dealers and then leaving me with the full bill payable to Hyundai. I do however want to now share my experiences with other potential car buyers so they know what to expect from Hyundai in the way of customer service moving forward if they ever consider buying a Hyundai now or in the future. After how I was treated by Hyundai Consumer Affairs, I certainly know they will never get any business from myself, my family, and many of the people I know.

Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.

I own a 2004 Hyundai Elantra. My engine/Powertrain warranty is 10 years/100,000 miles. As you can see, my car engine is covered until 2014. Also, my car has only 39,000 miles on it. I service it every 3000 miles and take really good care of the vehicle both inside and out. On Sunday, October 16th 2011, we were driving home from Wildwood, NJ when the nightmare began. According to Hyundai, the engine thermostat broke which in turn overheated the radiator; which in turn overheated the engine, causing engine damage. This whole process took only moments and before we could react, the car died and shut-off in the middle of Route 55! Since the car would not start, we had the car towed to Turnersville Hyundai which was the closest to us. We were prepared for some repairs but nothing related to our engine. We assumed that if any engine damage did exist, it would be covered under the 10-year warranty under which we have 100% engine protection not according to Hyundai. So the next day, Hyundai told us that they would not repair the engine even though it is under warranty. The reason they could not repair it is labeled consumer neglect. They said that we ran the car with the engine hot so it was our fault that it died. We had no idea all this was going to occur because our car never had a problem. If we were aware that the car was overheating we certainly would stop and turn the car off. We are currently trying to resolve this issue but Hyundai will not honor their warranty. For us to repair the car on our own will be at least $1000.00 to start and we cannot afford that. What is it to Hyundai (a multi-trillion dollar company) to put either new parts or a new engine in our car. Oh, by the way, this is the forth Hyundai I bought over the years. I dont think I will be buying another one anytime soon. Please help! They wont help me now, Im stuck with a car

I was driving on the highway when my 2015 Sonata se came to a complete stall without warning. I was almost rear-ended by a semi. Ive only had the car for 24 hours. Now its at a Hyundai service center where they say they dont know what the codes mean. However they stated they had 10 new engines for same complaint.

I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

Fuel tank of Hyundai Matrix - I was driving may car on Ras Sidr Road, Sinai, Egypt, when I heard the sound of a little stone. It was moved by the tire, hitting the underneath of the car. Then when I went to a fuel station to refuel, some people told me that there was a continuous heavy gasoline discharge from the underneath of the car. Inspecting the gasoline source, I found it coming through a hole in the fuel tank caused by that little stone which had hit the underneath of the tank. Inspecting the hole, I found a linear crack intersecting with a circular hole. I had a technician dismounted the fuel tank, soldered it, and re-mounted it.Here, I want to express my deep astonishment for a hole to happen to a car fuel tank by a little stone hit, since a stone hit is a very likely thing to happen to a moving car and must logically be taken account for during the tank design. Being still subject to the possibility of the danger of solder failure, which is a very high dangerous matter, this was fuel explosive and fire hazard for my family if the problem was not detected and repaired.I am asking you to: 1. Search for the cause of such damage, so as not to happen again to other people. 2. To remount a new fuel tank for my car.

I agree with the gentlemans statement on 10-19-2011. I also have a 2008 Sonata and the sun visors after about 2 years started to fall about half way down. It’s very annoying especially while you are driving. First, it was the passenger’s visor and then a few months later the driver’s visor. At first I thought that the kids were just admiring themselves but then my side started to do the same thing. Thats when I knew it was an equipment problem. Hyundai fixed both visors because they were still under warranty. Now Im having issues with the ESC light coming on and thats why Im doing research tonight. Thanks.

I was driving along a straight road 4 weeks ago when there was a sharp crack. A hairline crack appeared down the plastic decal of the climate control system and the audio system. When I took the car to the dealer they stated that it was a scratch and not a crack and the manufacturers have refused to repair it under the Warranty (there is a 5 year Warranty on this car). I am a 74 year old lady so there are no children in this car to cause a scratch - it is very definitely a crack, but the dealer says it is not. I feel as if I am now in limbo with this.

When headlights are in the auto position, they sometimes do not go off. This has caused the battery to be fully discharged. With the key fob in the car, the doors have locked. This happened at the dealership and car washes, as well as my home when I have tested it. The car has been in the shop for five times, three of those times overnight, and is now at the dealership for twelve days with no results. I have written to Hyundai, the Better Business Bureau and had a lawyer look into it. Hyundai claims they cannot find the problem and will do nothing.

Well I had reached the 100000 mile warranty and engine failed. It is a 2014 Hyundai Elantra. Hyundai consumer refused to pay for another engine. This is BS. I am still paying on my car and this should have never happened. I will never buy another one. I always kept up with the oil changes!

We have owned a 2003 Hyundai XG350 since new. It now has less than 30,000 miles on it and we recently noticed that the airbag light was on and it needs an inspection sticker. We were told that the airbag issue would have to be repaired before the car would pass inspection. The service manager (Frank) told us that he has seen several of these problems in the XGs and that to repair it properly, it would require a new wiring harness for around $500. I commented to him that this sounds like an engineering defect on Hyundais part, and that they should repair this at their cost. Hyundai refused.

It was in decent condition and within my budget range. I like the gold color and its good on gas. Its reliable and comfortable enough to get to and from where I need to be. Otherwise, its an average car with average features and has some issues, but thats typical for a used car. Maintenance is expensive, I wish it wasnt as much to upkeep. Its also an older car, so its features work but are pretty dated. Also, the beige upholstery is god awful and dated.

I bought Hyundai Sonata 2011 less than 3year. Now upon reach 90,000 miles it started giving me problem. Each month different problem until 100,000 miles then the main engine pack off. Please stay away from HYUNDAI products. I and my beloved ones will never go it Hyundai product anymore.

I, myself, own a 2013 Hyundai Elantra that I adore. I used to work for Hyundai, dealing with warranty. My fiance is a Hyundai-certified technician. These cars come with a 5-year/60k miles BASIC warranty. NOT bumper to bumper like many salesmen claim. Batteries are covered 100% for 2 years, and the 3rd year is prorated. Sunroof issues WILL be covered under the 5yr/60k. Tires are not covered, but you have roadside assistance for 5 years, regardless of what you are equipped with to handle flats. My car does not have a spare, I got a flat last month, and they towed me at no charge. No questions asked. If you have a spare, obviously roadside is not needed. But be sure to maintain the spare just as you would other tires. Tires lose air with time. Light bulbs are covered 12 months/12k miles. They are wear and tear as well, so expect to change bulbs once in a while. Maintenance items are not warrantied (tranny flush, brake flush, oil change, etc.). Use Hyundai genuine parts. Trust me. If your engine ends up having issues, and you have an aftermarket oil filter, good luck getting that engine warrantied. I buy Hyundai parts, and follow maintenance schedules exactly how they are written.Most people here would have had a better outcome if they would have educated themselves on the vehicle. Its not hard to do. Im a female, but I know more about cars than most males I know. Dont walk into a dealership with the wool over your eyes. Know your stuff, know the warranty, and know what youre driving. My car is only a year old, with 25k miles, but it has run 100% perfect for me the whole time. I have taken it on long road trips and it handled them with ease. My gas mileage on the highway gets up to 42 mpg! I dont work for Hyundai anymore, so I dont benefit from saying any of this, but I do take pride in these cars. I chose to pursue the medical field again, otherwise I would be a Hyundai employee still. You also have a right to know who works on your car, so ask. My fiance is a master technician with Hyundai, and he treats every car like his own. Go ahead and meet your technician. Discuss your concerns. Trained Hyundai techs will know their stuff and know all of these cars like the back of their hand. Make sure you realize that like every car, they will age and not be perfect anymore 1 day. Cant expect a car with 150,000 miles to run like its new. The 10 year/100k miles warranty is a great incentive to buy these cars, and not many people have to utilize it during those 10 years/100k miles. I would choose Hyundai over Toyota or Honda any day. Read and educate yourselves, people.

I got a flat on my new 2015 Sonata Hybrid. Called roadside assistance and they told me I had to have it towed to the nearest Dealership. I thought it had something to do with it being a Hybrid but it turns out that the cars dont have spares, they have inflation kits. Going to the dealer is normally not a problem but it was SUNDAY!!!!!! I told the person at Roadside that but it didnt seem to faze her. The nearest dealership was my only option. So now my car is stuck there overnight and I miss a days work because I work 35 miles away. If they brought me home I could have had it fixed. If they brought me to Pep Boys or any tire place I could have had it fixed. They need to get their heads out of their butts over there. Ill be getting AAA to avoid the expense of Free Roadside Assistance.

I am late in updating this review.The Hyundai dealer found issue with rear coupler on inspection. I had to take the SUV back to the dealer a week later as they had to order the parts.The Correction comment states - Replaced 4WD Coupling Assy - listed at $549.50. It was all covered under warranty so I did not have to pay for anything.

I leased a Genesis 20 months ago. It took four months to get the lease payment correct even with dealer involvement. Then 20 months later, I get a notification that my payment is late (of which it was not and verified in my bank account) and that I owe $100 more than the payment I made on time? When I call Hyundai Finance, they tell me that is was because in June (its now Dec) my sales tax went up. They never said a word or sent anything to us in mail, email, call... nothing. We have been making the original payment all along without a problem. Six month later you send me a past due amount, tell me my tax went up over 5% six month ago and that I have been making the wrong payment? How is this possible. Finally, I ask to tell me the specifics of what tax and they have no idea and have the city I live in wrong - even though its the same as when I purchased the car? They tell me they dont have to notify me and maybe I will get a call back in three business days from a tax person if not call back.

Lots of PEPS, cool styling, 5 star rated for survivability. What more could you ask. This is a 2017. My previous Tucson had over 224,000 miles when I traded in. I am 62. My older son is 62 1/2. My youngest so is 63. We all fit and ride comfortably. I live in Arizona and i actually get cold from the AC. Even when it is 115 degrees outside.