I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

I purchased a new 2013 Hyundai Elantra GT in January 2014. I bought the Titanium package with my car and about two months later I hit a pothole and ruined my tire. I filed a claim and they not only didnt pay the $200 but never even responded other than to say they needed more documentation (which I submitted). This service is not worth the energy to get a reimbursement! Additionally, my car was advertised as getting 30-39 MPG. I havent averaged over 21 MPG in the past year and I have only 8,000 miles on my car of which 70% are highway miles. Ive tried to deal with this disparity through my dealership (Rogers Hyundai) and have tried contacting Hyundai directly with no response. There should be some compensation for such a huge difference in promised mileage.

Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.

I have a seat belt in the back middle that the strap is too short and it falls in the seat belt hole in the seat. Big and little hands can not get it out. I have to carry a plyers in my car to pull it out. I explained this to Ed service manager and he said the car functions fine. Jim Smith, said that this was unacceptable and would take care of it. The next day Jim Smith changed his story and told me I had to call the 1-800 and file a complaint. They did absolutely nothing to help me and said the same thing that Ed said. Shouldnt it be an embarrassment to a company when their customers need to carry a plyers in their car to pull the seat belt out? Their customer service is the worst I have ever dealt with. This is my first Hyundai and my last.

We love the appearance of our Hyundai Sonata. However, it is covered under an oil consumption recall which the dealer will not fix. Hyundais complaint department is no help other than recommending us going to another dealer. The next dealer is further away from us. We already drive too far to the current dealer for them to do the oil consumption test. Said oil consumption test involves the dealer changing the oil early due to the oil consumption. They have guidelines that say the car must use 1 quart of oil by 1,000 miles. Our car makes it barely past 1,000 miles and then hits 2 quarts low before the oil change is due.We have been advised not to add oil or get oil changed anywhere other than the dealership. Thats what we are doing. They seem to overfill the oil each time which gets us barely past that 1,000 mile guideline. We cant trust this car for trips. We cant keep driving back and forth to the dealership for them to do nothing. We will not buy another Hyundai and we will continue to warn others of our troubles.

Please put signal/turn lights on the taillights and not just the back bumper. Other drivers are used to seeing blinkers right on tail lights and not on the bumper. I understand this key point makes Hyundai different from other car brands, but I feel the location of blinkers should be universal for all cars regardless of the brand for safety reasons.

Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

3 weeks ago, I bought my 2016 Genesis Coupe and the car salesman did not tell me that the car was going to be very low to the ground, about 3 inches. Yesterday, as I was pulling into a parking spot, the front splash shield guard under my car, got stuck by the parking stopper made out of cement and as I pull back out, the splash shield broke off at the right side. I took the car to the Hyundai dealership to get it repaired. Well, it is going to be over $1,400.00 lots of damage for a little accident that should not had happened, if they would had disclose the height of the car. Just because no one told me that the car is very low to the ground and the splash shield may get stuck and break off as you pull back.

When headlights are in the auto position, they sometimes do not go off. This has caused the battery to be fully discharged. With the key fob in the car, the doors have locked. This happened at the dealership and car washes, as well as my home when I have tested it. The car has been in the shop for five times, three of those times overnight, and is now at the dealership for twelve days with no results. I have written to Hyundai, the Better Business Bureau and had a lawyer look into it. Hyundai claims they cannot find the problem and will do nothing.

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part werent true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my free maintenance for 3 years promise had been recorded.When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that Hyundai never gives 100% free maintenance. Apparently, what was meant by my too good to be true deal was that free maintenance only means free oil changes and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. Im on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

I purchased my Hyundai Tucson when I lived in MA. I moved to NH a few months ago and now need to register my car there. I went to the DMV, filed the necessary paperwork, and the state sent this request in, as that is their process. This was in mid February. I received a phone call on March 14th from a representative from Hyundai that they needed me to call them back to confirm my new address. I called them back that evening. I gave them my account number and my new address. I was told that was all they needed and they could now start the process. I contacted the state of NH on March 21st to see if they received the title yet, and they said they had not, and they suggested that I call Hyundai to get an update.I called them that same day and I was told that the note in the system said they were waiting for me to call them back, which made no sense because I had done just that a week ago. I was also told that they could not give me any updates because thats what the note in the system says and if I call and speak to someone else, they will tell me the same thing. I waited two days and called back for an update. I got the same response and this time, I was told that the state of MA was holding things up because the title is an electronic title.Well, I had my insurance agent then contact the state of MA once I received that update and the state told her that Hyundai never sent in the request. So, of course, at this point I am livid. I called Hyundai back again and I was once again told about the note in the computer, even though at this point I had called 3 or 4 times. This new person that I spoke to now tells me that what is causing the issue is that the state of NH sent in the paperwork that I signed, instead of me sending it in. What?!It has now been 6 weeks and I am told that it could be another four weeks due to the process at Hyundai. I am outraged at this. The process should have been kicked off on March 14th when I called back with the information they were requesting. I dont understand how here it is April 3rd and they still havent even sent in the request to MA for the electronic title? Its really a simple matter. NH just needs the title so they can turn it into a NH title because that’s where I live now. I moved with my fiancé. He filed his paperwork the same day as me, the state sent it to his lien holder same day, and he was l set as of March 21st. His lien holder didnt give him any problems. They just processed the request as they should have.As soon as this is resolved, I am refinancing my loan with my fiancé’s lien holder. I am very unhappy with Hyundai Motor Finance and I would never recommend them to anyone. They have lost my business for sure.

Bought car in March 2014. On May 28 2014 was driving car in dry conditions at about 25 - 30 mph when the steering failed. Motor and drive train were still operating but the car could not be steered. Narrowly avoided head on collision. As of this day, the car is at dealership and I am awaiting an explanation.

I bought a new car from a dealership in Laurel, Maryland 2 months ago when they had the test drive gift card promotion, but I never received the gift card. After contacting the dealership several times to follow up, no one provides me any updates. I then decided to reach out to Hyundai USA and hope they will help me. Hyundai USA basically hires a third party AutoHook to deal with the issues and doing the research. AutoHook stated We are an entirely separate entity and do not make decisions about what offers are redeemed, and told me only the dealership can verify my test drive and redeem the offer. Even I bought a car from the dealership, it doesnt mean my test drive was verified. In other words, if the dealership decides to do nothing, then thats it. Its a huge disappointment that the Hyundai USA does not manage their dealership, does not care how the dealership is treating their customer and just let them cheat the customers.

Car has been reliable. Good fuel consumption -- diesel. Reverse never engaged smoothly. Needed to replace automatic transmission at 180,000 kms. They dont make cars like they use to – sold my Subaru at 320,000 without any of these problems.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

My daughter was in an accident in October 2015 with the Hyundai Elantra. The airbags did not deploy, the whole front end was crushed in, and car was totaled. I made a claim with Hyundai in October 2015, sent all documents they required, was told I would hear something week after thanksgiving and heard nothing. I feel like they are avoiding me and the problem with their car. All three sensors were hit in the accident.

Hyundai Buyer beware – Internal Processes & Systems are Broken with no way to resolve. I have a sizeable credit balance (>$1,000) on my car loan account after paying the loan off over 4 months ago with Hyundai Motor Finance (HMF) even after contacting both HMF and Hyundai Corporate US. Even after contacting and/or attempting to contact HMF over 50 times, I have no confidence this balance owed to me will be refunding any time soon. When calling HMF customer service directly, I either get a message that they are too busy at this time and informed to “please call back again at a later time,” or customer service tells me that this is a payment department issue and the only way to inquire about the issue is through email to their own internal department and to date, they have not received a response. This has been going on for months even after being told that the response time is typically 3-5 business days and that there is nothing more they can do than to continue to send the payment department additional emails to inquire on the status. I have been told that the credit balance refund should be an automated process to refund any credit balance to me and they do not understand why there is an issue. Then I tried to contact Hyundai Corporate US to see what they could do to help with the situation. I am told that since HMF is separate from Corporate and even though they are a related organization within their corporate structure, there is nothing they can do to help me even after I requested them to contact HMF on my behalf as I was willing to provide them with all my loan information – WOW. No one will step up to the plate to help with resolution. Times are tough with COVID-19 right now and I could certainly use the money, but one seems to care. Hence – buyer beware as Hyundai internal processes are broken, their customer service team members have little concern in helping to bring resolution to an ongoing issue or to go out of “normal” processes to help you resolve the situation. I find it amazing that HMF customer service cannot pick up the phone to contact another internal department (customer service claims that they do not have a phone number for the payment department) when their standard internal process is not working. I even contact the original selling dealer finance department manager to see if he could assist in any way, but while they said they would attempt, I have never received a response from them as to whether they had any success – so here I continue to wait for my money. Wish me luck with my ongoing attempts to resolve. Loyal customer Hyundai owner to date (as this was my 7th purchase of a Hyundai vehicle, currently own 3, but this may be my last),Tom K

I purchased a 2012 Tucson on 10/3/15 (yes just last week). I had the car NO JOKE 4 HOURS and the car began stalling out. The dealership came to pick it up that day, 4 hours after bringing it home. They have had it since. They still have no idea what is wrong with my car and I am getting the runaround. I bought it from a Chevy Dealer, did a trade in on my 2011 Chevy Cruze, which was mechanically sound/perfect. Now, the dealership tells me they had to send it to a Hyundai Dealership for further review. HELLO my father has been a mechanic for 20 years. A GM Mechanic (he lived in another state or I would have him fix it). He knew exactly what was wrong - electrical/computer issue. Once the car reaches a certain temperature the car shuts down. I relay this to the dealership and they treat me like I have no clue. Come to find out after them spending 4 long days on it, its a computer/electrical issue. I cannot believe I am going through this with a new purchase. I am stressed, pissed and paying for a car I cannot even drive/let alone have for more then 4 hours. Lastly, today I found out that there is a recall on this car. I told them I dont want this car anymore. I do not feel safe and to put me in something else. They flat out told me no because they will fix my car. Oh yeah fix my car? WHEN! I am still waiting.

On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

We have owned a 2003 Hyundai XG350 since new. It now has less than 30,000 miles on it and we recently noticed that the airbag light was on and it needs an inspection sticker. We were told that the airbag issue would have to be repaired before the car would pass inspection. The service manager (Frank) told us that he has seen several of these problems in the XGs and that to repair it properly, it would require a new wiring harness for around $500. I commented to him that this sounds like an engineering defect on Hyundais part, and that they should repair this at their cost. Hyundai refused.

The Hyundai extended warranty is a joke, I purchased one in 2007 with my new Tucson. However, absolutely nothing that has gone wrong on my car was covered. The A/C blower is intermittent. Its connector was not covered because its in the passenger compartment, only $600. The air bag light comes on, turns out the seat belt assembly isnt covered either, another $500. The warranty apparently only covers items that you cant see or touch and items that they cant find a way for you to see or touch. To top it off, there is nothing that tells you exactly what parts are covered. That information is only available at the dealer.

I bought this car when it was 3 yrs old and had it for 2 yrs. I noticed the engine took a long time to start and just got worst. When I took it in for a service they found the head gasket had blown. This is on a 5 yr old car! Whats worse is the warranty had just run out by a couple of weeks. I rang up Hyundai but they wouldnt repair it under warranty or goodwill since it just run out. You dont expect a head gasket to blow on a car this age. This is more common on very old cars with high mileage. Considering this is a very unusual thing to happen and with its warranty just run out you would expect Hyundai to fix it for me or at least pay some of the cost. The cost to fix it is just under a £1000 and the car is only worth £5000 :(

Since buying this car it has been a horrible experience. Would not recommend Hyundai to anyone. The buying experience at Southtown Hyundai in Edmonton was the worst I have had. When purchasing the vehicle, the dealership was difficult to accept a price offer that worked well for us and them, and in addition did not provide a test drive or viewing of the vehicle I was purchasing even though it was on a different lot nearby. The manager also became rude and aggressive towards my husband and I when we were asking to receive the GoCard promotion. In addition, when picking up my new vehicle it was not completely washed properly and I never got to view it prior to pick up. It was a really bad experience, that I thought would be the end of it. Since having the vehicle it has been into the dealership multiple times as the drivers door does not open after being unlocked in any cold weather. The only way to open the door is to crawl across the passenger seat and open it from the inside in freezing weather, on a brand new car. It has been fixed with a new door latch, which did not fix the problem that came back only 2 days after. It has also been fixed again with a new lubricant that works in colder temperatures as per Hyundai Canada- which stopped working again after a day. I have now booked it in again for the same issue. Calling Hyundai Warranty does absolutely nothing to fix it either, as they respond that the dealership would need to look at it again if it is still not fixed, and they can not do anything for it. At this point I absolutely hate my car that is a new 2020, working like a 1900 pickup truck. I hope that Hyundai can fix it, or provide me some sort of service for the issues involved. But as of right now they have yet to even seem to care.

07 Santa Fe problems after 60,000 miles. Oh, where to start? Well, even before the 60,000 mile mark, we were wearing out a second set of tires (3rd set came around 66K). After 60K, both front ball joints needed replacing along with steering arm (front left). Then a host of electrical problems. March 2012 had alternator and battery replaced. Check engine light has been on continuously for over a year. Dealership scanned, no codes. Ignored light ever since. Now, alternator failed again. Returned to shop where previous alternator was installed, thinking that was the problem. Nope. Oil leaked from valve cover gasket onto alternator, shorting it out. Well, I already had it towed from point where it died to this shop, not going to have it towed again for $85 or so to nearest Hyundai dealer, who may or may not conclude that the gasket replacement is a warranty item (79,000 miles and I am original owner). Hyundai customer service is not helping. Usual corporate gibberish e-mails and saying that warranty claims must be handled through a dealer, which I agree with. My contention is that the 3.3 liter V6 engine has a ton of consumer complaints regarding this gasket leakage issue and that Hyundai shouldve issued a recall notice. But its a costly repair as far as labor, so chumps like me are stuck with the bill unless a dealer wants to submit a claim. I worked for a Hyundai tier 1 supplier in Alabama in 2005 and it was true then, keeping costs down was priority one. I am convinced Hyundai uses parts thatll last just long enough to make 60K miles, then consumers are on their own. Cant believe I traded an Accord (high mileage with no issues whatsoever) for a Sonata (our other car). Gonna get rid of the Sonata before 60K for sure. My advice, if buying a Hyundai, get an extended warranty too (I did not), but go over the fine print and see what it covers.

Hyundai finance called Sat. morning, & left a message to call them immediately. By the time I got home & saw the message, I called my daughter in NJ. She was at work. When she got the message, she called & tried to make a payment, but they were closed & she was not able to make the payment. Her car was removed on Sun. morning. We now have to pay over $1500.00 in payment & fees. She had been out of work a long time, & is bipolar, under drs. care now. We are retired & on fixed income. This is a blow to all of us, since they do not accept payments on Sat.

I purchased a used 2009 Hyundai Accent last November (2014). I have had nothing but problems with this one car owner vehicle. It is a piece of work. I am responsible for paying over $10,000 for this vehicle, that doesnt even run. What can I do and what are my options? Someone has to help me. I am having a meltdown. Is there anyone out here that really cares and gives a damn?

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

Twice I have had to pull my 2011 Hyundai Sonata over and get out of the car because of such strong fumes. I almost passed out twice. I took it to two service departments and they didnt say anything was wrong except a dirty cabin filter. Im terrified to drive this car. I also saw several complaints online about this issue.

Anyone who has a 2012 Hyundai Elantra please have your coil springs checked. I could have been killed today has I been on the autoroute instead on the service road. The coil spring on the front driver side snapped, blew out my tire and Hyundai only has a recall on the 2011 Elantra. It is not normal for a vehicle with 59,000 km have this issue unless there was a factory defect. I cant stress enough the importance to have the coils checked and if there is an issue make a complaint to Hyundai Canada, Transport Canada and whichever consumer protection agency in your area. Im going to fight this one with Hyundai and post to every social media site possible. This is a very dangerous issue.

I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.

We have been happy Hyundai customers for many years. Earlier in the year, we were noticing that our Genesis was sporadically pulling to one side. We took it to our car to Chapman Hyundai in Phoenix, AZ - the dealership we purchased the car and loyally worked with them on all of our service needs. They couldnt recreate the issue, so they returned the car to us. We continue to have incidences of this happen again, so took the car back. They did a wheel alignment. It didnt solve the problem. In June I lost control of the car when coming off the highway. I feared that I would not be able to stop at the bottom of the off-ramp, which would have resulted in a major accident. Fortunately, I was able to regain control and stop the car in time.We tried to make an appointment with the dealership, but there was a 2-week wait, so we took it to a local repair shop because we were afraid to drive the car and couldnt be without it for 2 weeks. They quickly saw that all 4 control arms had major cracks in them. They replaced them. They said that this issue should have been detected by the dealership mechanics since the cracks were quite large. This doesnt happen overnight. They also suggested there may be another issue that should be watched if the pulling should happen again. I contacted Hyundai Consumer Affairs to report this situation on June 2nd. I was told that I would hear back from a case manager within 10 days. I was finally contacted (after repeatedly calling, sitting on hold, waiting, and waiting) on July 14th. The case manager immediately told us that there was nothing she could do as far as reimbursement of the over $3500 of costs we incurred at an independent garage because the car wasnt repaired by a certified Hyundai mechanic. I stressed our lack of faith in the technicians, stressed the risk I was put in, and threatened to go viral with my story. She came back 5 days later saying that the company would reimburse me for the cost of parts only - however, I had to take the car to a dealership for them to make sure the work was done properly. She wanted me to pay for this service while taking MORE time off work - not having a car. She called me back 2 days later to see if I was going to accept the offer even though I told her it wasnt fair that I had to pay for the service call as well as everything else Ive been dealing with. She called me back - as promised - on July 22nd. I was unavailable to take her call. Since then I have left multiple messages/emails with her with no response. The pulling issue still persists to this day. On August 4th we scheduled a service call with a different Hyundai dealership. Again, we have to wait 2 weeks for our appointment. Were left with an unsafe car, no response from the company, and no sight in end to this issue. When my husband had car issues with his Acura, they had to wait 2 weeks to get the necessary part that was draining our battery. They provided us with a loaner so we werent inconvenienced and kept us updated on the status of the part. Thats customer service. Maybe Hyundai needs to look at its competitors and learn how to treat people properly.

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case managers since then trying to work on my behalf and they’ve checked for updates and somehow can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrongdoing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!

Bad smells, like engine compartment smells almost all the time. Worst when stopped at intersection, you smell every car exhaust next to you. With cabin only air it stinks badly and cannot use. Brought car to dealer 5 times for this and they keep saying new car smell!! Car is 10 months old.

Approx. 6 weeks ago, the brakes in my 2009 Sonata failed. I brought the car to my mechanic and he replaced the rear brakes. Two weeks later, the same thing happened. I had the front brakes replaced. Again, 2 weeks later, I slid through a red light because the brakes failed yet again. I had the car towed to the nearest Hyundai dealer. They informed me that they found nothing wrong with the brakes until I told them that I would not drive that car. So, they had better look again. Miraculously, 10 minutes later, they found that the caliper was broken and blamed it on the mechanic that replaced my brakes. So now, it was not under warranty. I paid the bill of $413.54 to replace the part. Not quite 2 weeks later, the car was making a very loud screeching sound -- like metal on metal. I had the car towed to the Nemet dealership where I originally purchased the vehicle. The mechanic, Jeff, told me that I needed new back brakes. When I tried to explain the entire situation, he did not want to hear it, and he told me that what happened at the other dealership did not matter, kind of like McDonalds is a chain of stores owned by different people, so is the Hyundai dealerships.He also informed me that I would be charged $625.00 to replace the back brakes again and if I did not want to pay, I should take the car back to the mechanic that did the brakes originally.I paid for a tow truck to take the car to Nemet, and again, to pick it up from Nemet to be brought to my mechanic. He replaced the left caliper that had already been replaced by Advantage Hyundai! That’s another $221.02 spent! I was livid, so I called Nemet and explained to the salesman what was going on again. He told me to bring the car into his dealership and when I got it back, they would work something out with me. On Saturday, 9/3 I, took the car to the Nemet dealership . Anthony, the salesman and the sales manager tried to put me in a smaller vehicle -- the Hyundai Elantra. I requested another down payment, and they wanted me to sign another 5 year payment plan! They informed me that my warranty had been voided when I took my car to a certified mechanic to have the brakes done and not to a Hyundai dealership. I was not looking to use my car a trade. I wanted to be treated fairly.Two years ago, I paid a down payment on a car that I thought would last me a good long time. Now, I find that this product is not backed by the company that sells it. This is the 3rd Hyundai I have purchased through Nemet.I do want a new vehicle that is comparable to the one I bought, not smaller. I already paid 2 years of a loan. Why should I have to start over when I have only 3 years left on a vehicle that is defective? I dont feel I should have to pay another down payment, or a higher monthly payment and I should not have to pay for more than 3 years!I called the dealership (Nemet) when I returned home and asked for the name of the CEO and was told that the CEO died. And then I requested to speak with the General Manager. She asked what was it in reference to and told me to hold on. She came back on the phone and asked for my name. When I told her who it was, all of a sudden Scott ** was unavailable to speak with me, when I know he was there for a meeting with his sales staff that morning because I had to wait for the sales person!The advertisement reads “our customers are number 1”. Really, when does that apply?

Bought a 2012 Genesis in Dec of 2012. Have had three transmissions in 14 months. Car in shop twice for almost a total of 60 days. They did fix it under warranty... replaced the trannys but still not running like it should. Dealer offered me 3 monthly payments... The Manufacture said... ONE one month... I dont feel safe in the this and the tranny still doesnt seem right... Their customer satisfaction is terrible... I told them where to put their offer of 1 payment... Never buy their products!!!

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

2010 Hyundai Genesis sedan has a problem with the automatic drivers seat. The seat fails to return to preset position when the car is started. Similarly, it cannot be manually adjusted when this condition occurs. This is a sporadic and unpredictable problem which the dealer has not been able to identify after four visits and approximately 10 days at the dealership. Customer service has assigned a case number to this issue but never returns calls or suggests a solution or suggestion to the problem. My only recourse at this point is to engage an attorney and file some sort of civil action. I am very frustrated.

I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.

My original fuel pump went out at 80,000+ miles (2011), so I replaced it with a Hyundai part. Three months later at 86,000 miles, this Hyundai fuel pump went out. Now, 20 months later, the same issue, fuel pump #3. No warranty and $417 part out again. Hyundai dealers know this is an issue. It is well published I found out on the internet after my first encounter. Hyundai needs to take care of this issue if they wish to continue to sell vehicles in the US. Hyundai is using refurbished parts and refuse to admit there is an issue. I was told today they do not warrant their parts for more than 12 months. Now, I can no longer utilize the dealership of my vehicle because of faulty parts. Tempe Hyundai service manager would not help in any way. My next recourse is to contact the Hyundais General Manager. I feel everyone should know and stop buying their products if they cant build dependable parts and vehicles.

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.

After having a HORRIBLE experience with the Hyundai of North Charleston Dealership in North Charleston, SC (See my review there also) my car was fixed after 3 WEEKS and I was left without having any vehicle for work. I am in sales and work in the field where an automobile is a NECESSITY! Thats why I bought NEW for dependability! My car was still under warranty and only needed a battery & starter (this took 3 weeks). I only had 39k miles.Hyundai customer care REFUSED to pay for a rental car for me and the dealership said NO loaners were available. I was only able to rent a car for 2 days and submitted paperwork for reimbursement and was only offered $150 for the rental when I had to pay almost $300 for the rental for 2 days on an economy size car! Hyundai would not even offer the FULL amount for my 2 DAY RENTAL! Wow! I was told that if I rented a car...Hyundai would reimburse me and turns out this was another MAJOR Letdown from this whole Hyundai ordeal!Its a very good thing (only 1 out of this whole story) that I was not able to rent a car for the 3 weeks...because I would have not gotten ALL my $$ back which would have been a DOUBLE loss of money $$ for me being out of work for 3 weeks AND not having received a FULL Rental car reimbursement! I totally feel disrespected and was treated like my business was of VERY LITTLE VALUE to them. This was my 2nd Hyundai purchase...but after this ordeal...I am DONE with Hyundai...the corporate office seems to be WORST than this dealership! Nobody seems to care in this company as a whole except SELLING you their CAR! :-( RUUNNN!!!! Very Disgruntled Loyal Hyundai Customer,Sybil

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

I have experienced one of the lowest quality customer care and service from the customer service department of Hyundai USA. I have cases open with them for the past 4 months. I am following up with the customer service department every week, and I have received a very poor unresponsive service from this department. Do not recommend this car manufacturer if you care about (and expect to receive) quality customer care and service.

I lease cars every three years, so Ive had many cars throughout my lifetime. Ive never written a bad review about a car or car company until now. I just turned my 2014 Sonata in early (40,000 miles) and decided to pay off the lease/lose a lot of money because I was scared for my safety. My heating and cooling unit had to be replaced, the shifter had to be replaced because it was making my car stall, the wheel wells tore off because they were made out of cardboard, the clasps on the armrest broke because they were made of cheap plastic, and the back seat material pulled apart because they only sewed part of the seats. Then there was the recent recall for the engine and seat belts at the same time. The seat belts were installed incorrectly and the engine had an issue where it could stall spontaneously while driving. The quality control for this company is ridiculous. Then the last time I took my car in to be repaired I started getting messages and flyers, within a week, from Hyundai about the car I own (I didnt own the car) and how I should extend my warranty. This has led to random warranty companies calling about extending the warranty to now receiving multiple calls a day from credit card scammers. This never happened before I had my car repaired as Im very careful about who gets my number. Clearly my number was given out by Hyundai and now its in the wrong hands. I am beyond disgusted with this company.

We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

My car (Santa Fe) was in park in my driveway which has a very slight incline and the car was running. I got out of the car, walked around it to get groceries out and went back to the drivers side to turn the car off. I put my right leg on the seat and reached around the steering wheel to grab the keys. The car started rolling backwards. My left leg was already outside the car and I was to get out but the car door knocked me down. The front tire ran over my right knee, my right elbow and arm, and my right wrist. I went to ER and was diagnosed with severe deep tissue contusions of my right leg and left arm right arm, sprained left ankle and right wrist. I watched the tire run over me and I watched the tire pass 4 from my head as it continued to roll down the driveway making a clicking noise, then jump the curb and stop in my neighbors yard (still in park and radio was on, but car not running). I towed the car to HYUNDAI. They said there was nothing wrong.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

My biggest complaint has nothing to do with the vehicle. I love the car I purchased, a 2013 Hyundai Sonata Hybrid Limited however, it turns out that Hyundai USA is downright incompetent. Be warned, that if you are considering purchasing a Hyundai try giving their customer service line a call to get a feel for what youre in for. Oh, and absolutely positively make sure you get an owners manual!!! Just trust me, when you drive off the lot you are on your own.

After driving my car for only 20 months the engine started to make a ticking noise & now my warranty claim is denied for lack of receipts & sludge. I am highly upset because I have to pay for a car that no longer works at the same time continue to pay for a warranty that denies my claim. What really is the point of purchasing a warranty if they are going to deny you? Now be that as it may I had this same problem before with a previous car I owned but did not have a warranty on it. All the reason why I purchased a warranty this time. What is up with all these used cars breaking down after 20 to 30,000 miles driving it? So I got a warranty on the Hyundai as part of my payment plan. The worst part about this deal is that Hyundai sold me a warranty that has been denied because of supposedly sludge build up in the car. I gave them a total of the latest 3 receipts I had. I sent them the stickers that the service men place on the corner of your driver side window for every time I had an oil change, dating back to when I first got the car to prove I actually did have the car worked on. And yet I am still denied. It really sucks. I pay my notes on time and have my car maintenance all the time. I was not even aware I had to keep my receipts for the warranty to even be used. They are not at all loyal to their customers. In talking to them they all will say they understand but cant do nothing for you, while they are still charging you for a lemon they sold you. America needs to make a law behind this. If a claim gets denied they should at least discontinue the contract seeing as they cant do anything for it if they obviously deny you. I also believe that all cars should be refinanced to the bluebook value if something as tragic as an engine or transmission breaks down.

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

I was just recently in an accident and I was going 40 miles an hour when the accident occurred and the other lady was going around 30 mph, and at the speeds both of us were going, the airbags in my 2005 Hyundai Elantra did not deploy. How hard does a person have to be hit for the bags to deploy? I think this car is one of the cheapest made cars. I can remember when I got caught in a hell storm, the body on my car was beat up really bad. I wont do Hyundai any car again, I dont care how they look.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and its been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldnt waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

My vehicle has less than 5000 miles. We were leaving lunch at a restaurant about 25 miles from our home and the car developed a sound in the right front fender, well like something rubbing.and I pulled over to check. The plastic fabric that lines the underside of the right front wheel well had come loose and was dragging on the road. I called Hyundai on road service and they were going to send a car carrier and haul my car to Newnan Georgia 18 miles farther in the other direction to a Hyundai dealer. I was in a school entrance so I then pulled up and I assume the tire ran over the plastic fabric and pulled it loose. I got out and picked up the piece about 12 inches by 8 inches. I noticed the rest of the lining under the wheel well was loose and was being held by a groove in the edge of the fender. The right front fender was separated from the bumper and I was able to push the lining back inside the groove and with the palm of my I tapped on the side where the fender and bumper connected and the two pieces stayed together. I checked and a Hyundai dealer was within 12 miles of my home, I called Hyundai road recovery back and told them I could drive the vehicle to the Hyundai dealer in McDonough, Georgia. We drove to the dealer in McDonough and was told by maintenance that the vehicle was involved in a wreck. I questioned this and was then told that the one (1) mechanic to handle Hyundai vehicles said to take it to their body shop. The maintenance supervisor then indicated that the right front bumper had been hit and it looked like a vehicle in a parking lot had hit the right front fender. When I questioning this he said even a shopping cart in a shopping lot could have hit the bumper and separated the fender from the bumper. We took the vehicle to the body shop and the supervisor said the vehicle was not involved in a wreck. He looked under the right front fender and said he thought the fender separated from the right front side of the bumper after the clips that hold the fender to the bumper had snapped. The fender and the bumper showed no outward scratches or dents. He said Hyundai would not consider the separation of the fender from the bumper to be under warranty. He stated the fender clips could not be repaired and the fender could not be reattached to the bumper instead the bumper would have to be replaced as well as the underside of the wheel well. The estimate would be in excess of $1,400.00. I purchased the vehicle for its looks, warranty and its history of reliability. What else can I expect to fall apart on this vehicle? The vehicle looks like it is very cheaply made and Hyundai has cut corners in the materials used in the assembly of the vehicle. I dont feel safe in the vehicle. I made a mistake moving from Toyota to Hyundai.

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

I bought a 2007 Hyundai Elantra in 2012. In 2013 I started having problems with getting the car to start. I took it to the dealership and was told I needed to have the Immobilizer Module fixed. I paid $400 to have them replaced and I was told I would have to wait for the little security symbol to appear on the dash before turning the key so the car would start. Even months after having this fixed it would still not start even after waiting for the stupid symbol to appear. It would take several tries. Then a few months later one of my back passenger door handles broke and you couldnt open the door. Fine, whatever... no one ever sits in the backseat anyway. Then the A/C died and I wasnt paying to have that fixed. Then in July 2015 I am driving down the freeway and I felt a thud and thought I had run over something. I looked in the rear view mirror but there was nothing on the road. I got to my destination and when I restarted the car, the engine light was on. I really didnt want to take it to the dealership so I took it to a mechanic and he scanned it and a code for the Shift Solenoid came up. He suggested I take it to this transmission specialist place. I ended up paying $1000 to have the Shift Solenoids replaced. A week later, Im driving and feel that thud again. Back to the transmission place. They tell me that it could be something internal with the transmission. Nice to know after I just dropped $1000 on this piece of **. I finally take it to Hyundai and leave it with them for the day. The service guy calls me and gives me a list as long as my arm of things wrong with the car... one being that the transmission is failing and the Immobilizer Module that I had fixed in 2013 needs replaced. In total, it was going to cost $5000 to fix all that was wrong with the car. EFF THAT. I went and bought a new car and it wasnt a Hyundai.

My wife and I just purchased a 2013 Hyundai Azera in November 2013. Since then we have had numerous complaints with the vehicle in and out of the service department. Keep in mind the dealership is 90 miles one way and a rental vehicle was only offered one time to us out of the several trips we had to make. Let me start with noise up over the driver sun visor. The service department could never find and still to this day the noise can still be heard. Two of the wheels the clear coat started to come off. They did not want to replace the wheels and by stating that it was a product we must had used on them when washing the car. Needless to say I became very angry and we did receive two new wheels after the fact. The vehicle being 8 months old with 27,000 miles one of the tires are so worn and legally should not be on the road. The other three tires are worn but not worn as bad. Tires with 27,000 miles should have more tread on them. This vehicle gets serviced and tires rotated every 3,000 miles and all services have been scheduled at the dealership where we purchased the vehicle but one. The service department at the dealership is the worst we have ever had to come in contact with. You have two people telling you two different things regarding the tire tread. Alignment was good and was told we needed to contact Hankook the tire company and this was not a Hyundai problem. Hyundai is the one that contracted Hankook to put these tires on the car so I feel this is Hyundais problem. The chrome molding around the two back passenger windows is popping off. The dealership mentioned on the service print out that both moldings were loose but is only going to replace the driver side molding. I guess the passenger side molding will be another trip to the dealership before they will replace it instead of replacing them both at the same time. You can clearly see the passenger side molding loose too. Hyundai did everything in their power to sell us this vehicle with this wonderful 100,000 mile warranty but every time you have a problem you have to cause a scene and get angry before anyone wants to do anything. The tires is the biggest issue. This is a new vehicle and nothing is getting done about it. Is this how Hyundai treats their customers? I guess more complaints have to come forward or even deaths before Hyundai does anything about this major problem. If you are reading this just be aware of all the complaints listed and should reconsider purchasing a Hyundai. I wish we had done more research before we made our purchase.

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.

I would like to express the way I feel about a recent unpleasant experience my family and I went through at one of your dealerships in Bogota, Colombia. We were referred to the Hyundai location on at Carrera 34 and 13 Calle in Bogota. We went to get a car for my nephew. The sales lady was **. She asked us for many types of papers including real state proof that I have down there, a person with great credit history, which I use my brother in-law for it. I also offered up 30,000,000 pesos which translates to $15,000 on a car that only costs 56,000,000 pesos which translates to $30,000. We were trying to finance just half of it because I will pay off the car in less than six months. I guess everything was going okay with all the submitted paperwork because Erika asked me to bring 3,000,000 pesos cash and I did, which is equal to $1,650 to set the car aside for us. Now, the finance gentleman, **, even got involved and said that it will be possible for the deal to go through due to all paperwork provided and the amount of money I was giving ($15,000).All of a sudden, I called Javier on 8/16/2012 from the Miami because I had to come back from vacations and he said that we were not approved because my brother-in-law did not have a super credit history, which it is not what he said in the first place. He said that his credit history was good enough plus all the money. Okay, I am not upset that much about whatever reason your company decided not to approve us. I work with customer service for an outstanding company here in the States and no one gives the amazing service we do to our guest. So, yes I was not impressed for a second with your customer service at that location. Now, the issue I have, it is that I gave your company, Hyundai, $1,650 to set the car aside for us. Now, ** said that he has nothing to do with that, which is hurtful. He said he does not work for Hyundai. He works for the finance company. Funny, I met him inside your Hyundai dealership. And now, ** is too busy go to the cashier window and give us our money back. She said she is at an event and she cannot do anything about it. She said that we need to wait over a week to get our deposit back into an account of my family. When have you heard that!? I gave you, Hyundai, cash and I expected it back now! I already got a car today for my nephew with the Dodge in Bogota with no hassles at all! I just need my money back! I would continue to send this email to every dealership in the States and international. Someone needs to clean up dealers/sales teams that are super misleading.

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

I bought Hyundai Sonata 2011 less than 3year. Now upon reach 90,000 miles it started giving me problem. Each month different problem until 100,000 miles then the main engine pack off. Please stay away from HYUNDAI products. I and my beloved ones will never go it Hyundai product anymore.

I brought my 2021 Hyundai Kona EV to Lithia Hyundai of Reno because my emergency braking and adaptive cruise control warning light were on. The dealership said that I damaged the radar under the front bumper, and it also took them three separate visits to fix the issue. Finally, I spoke with Hyundai corporate, and they said once the dealership mechanic makes a call about a problem, they can not change it even though I sent them pictures of the car with zero damage. There is a small scrape on the bumper that the dealership is saying broke an $800 part. I asked Hyundai corporate if I could send the part to their engineering team, and I even offered to pay the shipping, but they said no. I explained that they should be very concerned that if what the dealership is saying happened to be correct, you would think they would want to investigate why, but they still didnt care.

Purchased a 2013 Hyundai Genesis Coupe in May 2013. It unfortunately came to my attention that despite what Hyundai labels as Americas Best Warranty, that this same warranty will not be honored for the repeat breakdown that also occurred in May 2014. The problem that is being referred to occurred for the first time this past May 2014. When the driver made a left turn on a side street, he heard a loud noise coming from under the car. Upon further inspection, the vehicle was not able to be driven and therefore a flat bed came and towed the vehicle to the closest Hyundai dealership, which was College Park. Once the car was able to be inspected it was determined that the rear differential case cover bolt broke off; (actually it completed sheared in half) which in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. After a few days of going between the dealership and the manufacturer it was determined that it would be covered under the warranty and they then arranged for a rental car and began to do the repairs. After a couple of weeks, the car was completed and it was driven without any further issues until the most recent incident, which occurred October 9. Once again, the driver was making a right hand turn coming out of his work-place parking lot. Again there was a loud noise and this time the car was left totally inoperable. Because of the mechanism of the defect the car had to again be placed on a flat bed and towed to the College Park Hyundai once again. Again there was communication between the dealership and the manufacturer, but this time it was determined that it was NOT going to be covered under the exact same warranty that covered it in May; definitely something that was hard to figure out; how a different opinion was made this time. If you compare the work order from both May and October, once again you will see that the rear differential case cover bolt broke off; (again, sheared in half). As you can imagine this then in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. The warranty is not going to be honored and base the defect on the operator error or something along the lines of the way the vehicle was being driven. I find it hard to determine how the exact same defect can be covered under the main warranty at one point and then 5 months later have the exact same problem occur and NOT be covered under warranty. In addition, if you look at the repair order from the May event, you will note along the side Limited Warranty; parts and labor warranted 12 months or 12,000 miles, whichever comes first. So this is yet another warranty that Hyundai is choosing not to honor. I find it very difficult that a company can come to two completely different conclusions on almost identical defects.When we called the consumer affairs division, unfortunately we were not met with the courteous of individuals. And I can’t even blame this on someone having a bad day as with every time that we have had to call the consumer affairs office to try and deal with this problem, we again were met with less than professionalism. After discussing this problem and going between many individuals, you have come to the conclusion that now you are willing to split the repairs 50/50; and we still have not been offered a rental car to use while all of this is figured out. With your latest decision is that after it does get fixed (under warranty or partly under warranty), what warranty (or will there be a warranty) is going to cover these repairs yet again. It is unfortunate that it has come to this. I am hoping that Hyundai would honor the warranty that claims to be the Americas Best Warranty and fix the vehicle. If Hyundai does not consider this under warranty, then what next?? How am I to know what Hyundai warranty they will honor and what warranty they won’t honor. It doesn’t seem fair or ethical that a business manufacturer can decide not to cover a warranty just by saying so. It is a shame that a letter such as this has to be written before Hyundai will consider a different conclusion and come to the realization that the bolt that was sheared in half yet again should and does consist of a defect covered by the warranty. Anyway, after all is said and done they refused to cover it under warranty and estimated repairs at over $6000 dollars. I will never buy a Hyundai ever again and have been telling everyone to run, dont walk as far away from a Hyundai purchase as possible. Whatever happen to the customer is always right. Thank God for Lemon Laws; we will let the courts figure it out.

Hyundai Accent GLS is reliable and gets good gas mileage. Accelerates quickly and smoothly. Came with a 100k mile warranty. Smooth driving experience and right turning radius. Easy to maneuver. I like that it has bluetooth, CD player, ac, spacious for a car its size, power locks and windows and comfortable seating. But the bumper is very low and catches on parking spot barriers easily. Power lock should be on trunk too. Heated seats would be nice, as the Elantra has them.

I had booked for ITEN Model on 12th April 2010 with M/s. K.C.Hyundai, Jam mu by paying an advance of Twenty Thousand only via R.No.354 via their retail order form No.3574 with a delivery time of 15 days from the date of booking. Subsequently when I had visited your another dealer M/S. Crest Hyundai show room, they had told me that I will be given delivery of the vehicle of model that is readily available. Then I had been to K.C.Hyundai and had a talk with the sales person and he was told me that I am at liberty to cancel the booking and the advance will be refunded. I had been to Crest Hyundai show room on 16th April 2010 and I had chosen the Santro GL LPG and took the delivery of the same via their bill No.69 on the same day. Subsequently to cancel my booking on 19th April 2010 and refund the advance paid to them. I was told by them to come after two days and subsequently three days and subsequently concerned person is not there like that they had dragged me up to 4th May 2010 and issued me a letter stating that your booked car had arrived and to make the balance payment and collect the car. As I had mentioned above, its about the poor response towards customer care. I would like to share with your esteemed organization the I had very good image and brought your company brand car to satisfy my thirst. Whereas your dealer had deceived me in his dealing and till date i.e., up to 31st December 2011. I would like to seek an advise to take up the matter with consumer forum or will you make an alternative arrangement, as I would like to keep the positive mind towards your company products. I hope you advise me in a right manner at the earliest and I am told to mail the documents proof also.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

I bought a used 2010 Hyundai Accent with 31,000 miles from a Columbus used car lot. I wanted to get the car certified so that I could reinstate the 100,000/10 year powertrain warranty. I called the Hyundai corporate headquarters in Arizona, and was told by a long-time, highly experienced customer service rep that all I had to do was take the car to any Hyundai dealership, pay a fee, and they would perform the 150-point inspection required to certify me car. I made it abundantly clear that the car was not bought from a Hyundai dealership. I called four different Hyundai dealerships in Columbus/Newark, Ohio and spoke with an unparalleled collection of rude and ignorant idiots, who all provided different interpretations of the Hyundai warranty, although all sold that brand for a living. Four hours later, I received a frantic call from a young man who identified himself as a Hyundai Case Manager. Apparently he had reviewed the voice tape of my conversation with the corporate customer service rep, and was calling to tell me that the rep did not understand the pre-certification procedure, and that Hyundai could not and would not certify my vehicle. Next I called the Hyundai dealership in Heath, OH about repairing a plastic bumper cover that had already cracked in the bitter cold we have been experiencing (in my garage). I was told very rudely that the Hyundai Bumper-to-Bumper warranty does not include bumpers!! I have had the car three weeks, and this is my experience with Hyundai. By the way, this is a car that was rated at 40 miles/gallon highway in 2010 which, after testing, was shown to get 32 mpg at best. NEVER DEAL WITH HYUNDAI.

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

I visited the Larry H Miller Hyundai dealership on Aug 26, 2016. Through their website I applied for financing to purchase a used vehicle. Shortly afterwards I received a call from someone claiming to be in their finance department. This person told me I was approved for financing and rattled off a range of payment amounts. Now, at this point I had not told them what vehicle I wanted so there was no way they could tell me what my supposed payment was. I told him great, I will keep looking at your inventory and when I find something I will contact you.In the meantime I requested information regarding their financing offer. I made this request in writing via email 8 times, over the phone several times and through their chat system twice. And yet, after 10 days I couldnt get ANYONE with this dealership to even tell me the name of the company who wants to sell me a loan. I certainly never received the lawfully required WRITTEN finance offer with all the appropriate legal information as required by State and Federal Law.Finally, I made one more attempt to resolve this issue without going through all this. I contacted Larry H Miller Hyundai, explained I had an issue that I needed help with and I asked to speak to their Finance department head. Not only did they not let me speak to this person, they REFUSED to even tell me this persons name. All they would do is take down my email, which they already had for over a week.Now that I have to start a vehicle search over again, I am still going to suffer a financial penalty when I apply for financing from another dealer/bank. You only get so many credit bureau hits during a two year period and now I am going to be penalized with a higher interest rate because I will have another hit on my credit report. And of course I still dont have the vehicle I was trying to buy originally.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

After purchasing a 2011 Sonata, I went back within a week with a steering problem - pulls to left at highway speeds. I left the car with them; the car still pulls to the left. I consider this a safety issue since more effort is required to keep the car tracking straight. Hyundai Motor Corporation is extremely uncooperative also, hoping that I would just give up through frustration.

I bought a brand new 2006 Hyundai Sonata. Regular oil changes were done. I had to take the car to the dealer early on because the ESC light kept coming on. They had to replace it due to a recall. Late last year, I had to take the car to the dealer again because the lights all kept dying at the same time. I read somewhere that it was a bad switch somewhere.About 3 months ago, I took my car back to the dealership because it was lurching at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that theres gunk in the motor, thats a sign of poor maintenance and it wouldnt be covered by the warranty.I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasnt covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was starved for oil.I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

This morning I found my front passenger tire completely deflated in the parking lot of my apartment complex, right as I was trying to get to work. I reached out to Hyundais roadside assistance hotline and I spoke with Bridget, who was so patient with me and very helpful. She was very detailed with me and was able to get assistance to me in under an hour. They also sent a link to my cellphone so that I could track en route where the tow truck was and how soon they would be there. Josh, my roadside assistance mechanic, was early and could not have been nicer. He was finished with my tire replacement in ten minutes or less and answered all of my questions. He also made sure I had an appointment right away to get my tire fixed/replaced. My service today was excellent and I highly recommend Hyundais 24/7 assistance program. They really made me feel like a valued customer.

I purchased a new Hyundai Elantra 1 year ago, drove just over 20,000 highway miles; and already the tires need to be replaced! When I bought the car, all the salesman (Murdock Hyundai in Murray, Utah) could do was say how dependable and reliable everything on the Elantra is now. He was right, except for the tires!

In 2010 I leased a 2011 Hyundai Sonata. I had previously purchased a Hyundai and had decided to stay with the company because I feel customer loyalty goes a long way. In 2013 my lease was up, and I loved my first Sonata so much that I decided to lease another one! I went in a month before the lease ended to shop around. The sales person convinced me to participate in the pull ahead program. This program lets you terminate the lease early as long as you sign another lease. I was excited to be in a new car a month before I originally thought I would be! Although they didnt have exactly what I wanted, I left with a new lease that day. Fast forward to today, and Im still dealing with calls from debt collectors/Hyundais corporate office saying I owe payment for the last month on my previously leased car. Despite reassurance from the local dealership that I dont owe anything, the calls continue to come. Not only to my cell, but also to my work (Im an ICU RN). Getting notifications from my coworkers that I have a phone call from a debt collector is not only embarrassing and untrue, but it is distracting from my job! This whole ordeal has made it look like I dont pay my bills, bringing my character into question among my coworkers. Not to mention the stress it has caused my husband and I. We have spent so much of our time worrying about the possibility of this royal screw up by Hyundai ultimately affecting our credit, which we work very hard to keep in excellent standing. Im so frustrated with this that I just want to be done with Hyundai completely, but they refuse to work with me to get me out of my current lease! As much as I love my car I dont agree with the way they do business, and I feel taken advantage of and trapped. I would not recommend this company to my worst enemy!

My car only got 7,000 KM. The trouble with my Elantra, my battery goes dead and have been boosted twice and another time it went completely dead. Had it towed to the nearest dealer. This is a new Hyundai Elantra Limited when it had less than 6,000 KM it started but I had a 2012 which I had the same problems, so I traded for another one. I was told my 2012 had a ground issue. Now I know that I been lied to. Going to my dealer he tell me that the alternator is a low amperage alternator to save weight, and I should consider getting a solar panel and plug it in my cigarette lighter to charge my car. Now I drive some days around 20 KM which should be plenty to charge the battery, and I hardly use any electronics, like listen to the news 20 minutes. Now I dont trust this car because I dont know when Im going to be stranded. Now my Elantra got 7,000 KM and I dont dare to play the radio even to listen to the news, should I get a portable radio with batteries and a solar panel. By the way, once every two weeks I go on a 200Km ride. People are telling me Im being lied to. I have since notified Hyundai head office in Ontario, the phone # is in one of the manuals that I got with the car. Its been two months and no reply yet. They got my email address. Wont even send me an email, so I call again today.October/24/2014, I purchase this car I believe April/9/2014. This car is like you say new, I purchase an extended warranty which I told them I had purchase one from GM and it was worthless. $2400 and they told me that they werent GM, that you could trust Hyundai and they stick to their warranty. It was about a little bit over $1600. My, I dont know what to believe. Am I told lies? We will soon find out and Im about ready to go throughout my iPad just what the problems are about my warranty. I hope its not another lie.

I noticed yesterday for the first time in my 2012 Elantra Touring, a wet/damp area at the top of the passenger side windshield strut where the plastic strut cover meets the fabric of the roof. It is not coming from the door seal, it is dry by the door seal?

This is the worst experience. Im having a complaint regarding the purchasing of a car. My sales consultant is not providing me feedback nor is he picking my calls. All my payments are clear and Im not getting the delivery of the car. There is also an issue regarding the vehicle number registration. I want someone to resolve my problem a.s.a.p.

After purchasing my AWD Hyundai Tucson in October 2016, I have been notified that this specific model had a dual clutch transmission defect that results in delayed acceleration from stop. The recall did not solve the problem and all my complains regarding the transmission was denied by Hyundai dealers. Since that date any time I go to the dealer complaint about loud transmission vibration and sound and delay on acceleration etc. they simply reply sorry this is due to the discontinued DCT defect that is well known for this model as if I have to accept it and live with it. The real problem that I have discovered that Hyundai has known about this defect prior selling the car to me and still they sold it and I simply have to live with the defective transmission that will definitely crash in the very near future!!!

Purchased new 2009 Hyundai Azera Limited. Tired of being misrouted by the factory navigation system, I tried to order new map software from MapnSoft following the instructions in the Owners Manual. MapnSoft wrote back that the radio you have is manufactured by LG and the contract between Hyundai and LG ended 2 years ago... we do not have any update to offer and we do not foresee being able to provide an update in the near future. I called Hyundai Customer Service and was told they couldnt do anything and to see a Hyundai dealer because I bought the car from a dealer. (What in the world is wrong with that logic?) Ive seen similar complaints on the Azera forum from 2009 and 2010 Azera owners and I think its wrong for Hyundai to prematurely end the contract they had to keep their navigation systems up to date.

Had no knowledge of the Azera when I first saw the car but after a test drive comparison with the Sonata it seemed more substantial and luxurious. I have leased over eight cars in my lifetime but the Azera limited was the first that I purchased at the end of a lease. The Azera limited had many factory installed options and safety features that were standard along with the Hyundai warranty made the Azera limited the obvious choice.

Hyundai wont credit a months lease payment even though my vehicle is in for engine repairs for over a month and the clock is still ticking. I leased a 2012 Genesis R-spec. Around 12,000 miles, I started hearing intermittent engine knocking. When I took the car in for service, a service specialist said there is no issue and any engine issues would be covered by a warranty. 5,000 miles later, the engine knocking was happening all the time above 2,500 RPM or under acceleration or driving up a hill. When I took the car in for service, the service specialist said yes, this engine knocking. Five weeks later, Im still without my Genesis. Apparently, Hyundai doesnt know how to maintain a parts supply chain very well. Besides the engine problem, there are other design problems with the car: seats with very poor support that become very noticeable on a long drive; too much play in the steering wheel which at high speeds can be a bit dangerous since there can be an abrupt jerk of the wheel; and a transmission that doesnt always know when to shift. As a previous owner of Mercedes, BMW and Lexus, I will surely think twice about owning a Hyundai again.

Never trusting the brand again. Just 4.5 years old car and all paint is coming off from roof. They can’t repair it without removing the front and back glasses which is going to break and it will cost me extra 700-1000$.

I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.

I bought a used Hyundai Sonata 2011 in Oct. 2011. The previous owner had around 25,000 miles on it. I have changed the oil and also the brakes on the car since I have purchased it. It was running well with no problems (no indicator lights or warning lights ever came on), and of course there was no noise, just running as usual. I have put around 16,500 miles on it and no problem. On Dec. 22, 2012, it just wouldnt turn on, so I thought it was my battery. We asked for a boost but it still didnt work. I called Hyundai and stated they would get it towed in. That was on Dec. 24th. The tow company decided to give it a boost first to see if he could get it started but he also said the battery was too drained. I waited for a call from the mechanic and on Dec.26th, I was told he needed my authorization to change out the battery that it was no good. I asked if it was covered under my warranty with Hyundai or even the extended warranty I got. He stated no. So, I said replace it. The following day, I called for my car to get picked up and he states he needed to talk to me and said my car still didnt start and I would need a new engine due to no oil in the engine. He told me that the car looked like it had never been maintained, not once ever. I told him I did, but I didnt have the receipts to prove the oil changes. So he told the Hyundai Company that he denied the coverage due to neglect on the car. And I told him I also have an extended warranty which I told him to call. He didnt. I had too.I called a day later since he never called back to let me know anything. He stated my extended warranty wouldnt cover it either and I asked why. He stated it was because he denied the warranty due to neglect of the car. It’s funny when no lights or noises occurred without any indication that there could be something wrong, and all the extra coverage I got to avoid any problems. He states the problem could as well have been there from the previous owner and my bad luck I got stuck with it.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

I bought a 2011 Hyundai, I was the second owner. As I was going to work I pulled out onto a main highway where the motor made this horrible noise and stopped, leaving me in terrible danger. People helped me push the car to get it backed off to a bit of safety zone, I had to have it towed to a garage. This car had 82,000. miles on it, it seems the motor was gone. It was then towed to the dealership, where it sat for 4 months before anyone even took a look at it. I keep calling them frequently about it and was told, they had so many cars before me in line they didnt have time to work on it.I had to find other means of transportation for work and other necessities. Only to be told because I was 2,000 over the second owners warranties that Hyundai refused to replace it. They had a class action suite against them, I was notified, but didnt have a problem at the time I was notified. Why would I spent $6,000 for a new one of their motors when the one I had was no good? I was told of others the same dealership that they had replaced motors with the overage mileage. I had expected to drive this car for at least 200,000 plus miles. Just goes to prove not all Lemons are yellow!

I bought a Hyundai Elantra in 2007 with a three year warranty. Within the first two weeks, the indicator switch had to be replaced. This happened again over a period of a year and now that the warranty has expired, the indicator only works manually.Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further. I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperials Rules. I will not stop until something is done about it.I appeal to you. Please see what you can do for me.

On two occasions - 3 days apart - while braking to come to a stop, my 2008 Azera accelerated rapidly and only stopped when the car hit a pole and a curb. Damages were about $8,000. Only because of good luck, there was no personal injury. Police insisted that the car be checked by a registered mechanic. We returned to the dealer who replaced a faulty throttle position sensor - under warranty. Hyundai later claimed faulty TPS was not responsible for the uncontrolled acceleration. No other explanation was offered.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

Since I purchased the new Hyundai Sonata 2012, I have had problems starting the vehicle. Within the 1st week of purchase, it had to be towed because it wouldnt start. It didnt recognize the keys (keyless remote). They didnt find a problem. The second time, it didnt recognize the brake to start the car. This time, they changed a faulty brake switch. This occurred in the 1st month of purchase. Now at about 15,066 miles, they had to fix the grounding wires under the brake switch which also made it so the lights were not turning on at night and the car didnt start. My car had to get a jump from the tow truck driver. On all 3 times, I had to miss work and my son was late going to school. Having a car not start is very dangerous as a single parent, especially at night. Having the lights not work is also dangerous as I was flashed at many times on the freeway and didnt know why it wasnt working. Ladin provided me with a loaner car, which was greatly appreciated. This problem got worse and caused further concerns such as the lights not working. I have seen the same problem listed by others with this vehicle. Very dangerous for anyone. This has been a lemon since the first week of purchase in that I could not start a brand new car and the problem continued 2 other times and further corrupted the lights. I do not feel confident driving this car as each time I was assured that it would be fine, it was not fine. Thank you for your help in addressing this matter.