I purchased a new 2009 Sonata Limited 4/08. Now, it has approx. 23,500 miles. Months back, I discovered an item I now need (that was supposed to be on the car) was not there. Although I was told and given a valet key that the manual states leaving the sub key with a parking attendant will ensure that your vehicles trunk, trunk like release, glove box compartment and rear trunk access may not be unlocked in your absence, the information and manual are not correct. The valet system locks were never installed. This never came to my attention until some time back when I had major back surgery and could no longer lift items from the trunk (that cannot be secured) until I could find someone to do it for me. This means I must drive around with items in the trunk that are not secured. Hyundai Consumer Affairs has offered many excuses - such as:1. Company decided child safety hazard and stopped installing them - not correct2. The locks are there and you just need to go to the dealer and they will locate them for you. - Service Mgr & Asst. looked for them and when they could not find them told me some cars come down the line with things left off other cars of the same model. Warranty dept. then asked me to visit a different dealer to locate.3. One email reads, Your vehicle would have come with 2 keys, one that can lock/unlock the the trunk and glove box and the other to give to a valet attendant so they can park the vehicle. - I received from the dealership 3 keys - 2 regular and 1 valet with the explanation that it would do as the manual states above.4. NHTSA action number 10025822 issued 9/9/08 - four months after car purchased reads - Hyundai owners manuals for all 2009 Sonata vehicles contain incorrect information regarding sub key (valet key) operations. Until a printing revision is implemented, manuals will need to have the sticker overlays installed. No sticker overlay could have been installed as the car was purchased 4 months earlier than the bulletin date. Sales department misrepresented the car as they werent even knowledgeable about the missing locks.Theres absolutely no satisfaction from Hyundai. With my physical condition, it now looks like I will have to purchase a different make car. I believe Hyundai should work out something with me on this car. To date they have no interest.

I purchased a used 2007 Hyundai Sonata in June of this year. Two weeks after I got it the engine blew. A rod went out the bottom of the engine, through the oil pan, and onto the freeway. This was a known problem and a major recall for the newer models. Since my car wasn’t included in the recall, even though it’s the same exact problem that has caused a major recall, Hyundai won’t do anything about it. So, let me understand this Hyundai... Because of your engineering incompetence and poor customer service I am now responsible for finding $4000 to replace the engine? If it wasn’t a known flaw I’d be happy to say I had some bad luck and that it was just too bad. But this makes me so upset to be treated like I did something wrong by expecting something to be done about their faulty product. I’m not asking for a brand new car, I just want my car fixed and even a used engine would be fine! I’m not asking for too much I don’t think. I have contacted Hyundai and their response was that it’s out of warranty so tough luck. Yeah, thanks Hyundai, never again!!

Was on our way home from a Holiday trip Jan 1,2020 when my Hyundai Santa Fe sport with 9,328 miles on it lost power outside of Athens Ga. Was fortunate to be able to be near a convenient store to pull into. Called Hyundai roadside service and they quickly sent a tow truck that took vehicle to nearby Hyundia in Athens. Also called a Uber to take us 3 senior ladies and our dog to the hotel near to dealership in Athens. Naturally since it was New Year’s Day the dealership was not open until the next day. Everything in response to incident was wonderful. Could have stayed in a nicer hotel, but choose one close to dealership. Got home to Florida a couple days later. I sent in the incident report with all the original receipts for the trip interruption reimbursement. Never heard back....called back end of Feb...said it was being worked on....just called back April 23, lady said nothing had been done with case since I called in Feb.? And she would have them (?) call me back. So moral of this story do not depend on getting any money back from Hyundia Trip reimbursement!

On Jan. 21, 2014 I purchased a Certified Pre-owned 4 door, 2010 Hyundai Accent GLS from CarMax in Hickory, N.C. I was assured that this was a safe, reliable car, with great gas mileage. I took the car back twice within 3 days because of random noise under the hood but was told it was nothing to worry about. On Jan. 28, 2014 the car was totaled in a snow storm in Marion, N.C. while driving 40-50mph in a 70mph zone when I hit a truck that had already wrecked in my lane of traffic. I tried to slow down but the brakes locked up and I slid into the truck. I hit the truck so hard that it exploded my battery, computer, and radiator on impact and turned off. But NONE of the 6 airbags worked in my new certified pre-owned DEATH TRAP. My head bounced off of the steering wheel and then bounced back to the headrest. I suffered 3 torn ligaments in my neck, whiplash, etc. The foreign P.O.S was supposed to have 2 front, 2 side, and 2 overhead airbags and none worked. I couldve been hurt a lot worse or killed that day having no protection. The seat belt tightened so bad that I had bruising for over a week across my chest and stomach from the seat belt that felt like someone took a ball bat to me. If you have a death-wish, this is the perfect car to buy! CarMax and Hyundai passed the blame of course. CarMax said that it was the manufacturers fault and Hyundai said that it was because I failed to slow down! I asked for a copy of the black box reading results from Hyundais engineering analyzer at Hyundai Motor America in Fountain, Valley, CA and was told that the report was classified information that I could not see! The reading told the real story of why the non-working airbags almost killed me Im sure, but I was not allowed to see. Total BS! I have had to pay over $2500 for a car I drove 7 days. BEWARE! Dont BUY A HYUNDAI!

My sister bought two cars. One for her and one for her son. The second day he was stranded on the highway because the engine seized. They went back to the dealer and wanted to return the car and get a new one since this was a major issue for brand new car. They would not do that but also could not fix it so he was without a car for two months until they filed for the lemon law. The dealer was rude to them like this was their fault. They called Hyundai and they would not do anything either. All they wanted was what they bought two cars not one. A work associate of my husbands who also bought a Hyundai from the same dealer had similar issues but it took a year for the engine to finally seize. He had taken the car to the dealer several times about the engine but they never fixed it or admitted there was a problem. There was a recall for 2011-2012 Hyundai’s for engine issues and seems like they have the same issue with 2018 models.

I just want to say to all the people who have not had Hyundai’s commitments honored, dont take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. Ive found that all the stonewallers cave in when they can no longer just say no.

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part werent true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my free maintenance for 3 years promise had been recorded.When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that Hyundai never gives 100% free maintenance. Apparently, what was meant by my too good to be true deal was that free maintenance only means free oil changes and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. Im on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.

I almost spent $100k on a vehicle because of its marque. Well, I’m glad I didn’t! This Hyundai Genesis 5.0 has been very reliable. Quite stylish with a lot of power!

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

Let me start at the beginning. I bought the 2018 Hyundai Sonata from Hyundai of Milford. I cam back for my first oil change and all went well. When the second oil change came around, they explained that in order to comply with warranty conditions, I needed to rotate the tires (a charge of about 85.00 with the oil change). No problem, I said. When I get the car back, I notice the tires were never rotated and I was charged. My understanding as they explained it to me is that if the services were not completed, it would void the warranty. They claim I was given a couple of free oil changes. Although they also said the tires would be rotated too, so I am really not so sure what I got. During one of the alleged free oil changes, I was told there was a software update. Again, I said, No problem, and they claim to have completed it.Anyway, so in August, I was 50+ miles from home, stopped at a car wash, grabbed a bite to eat and to my surprise, when I came out of the restaurant to start the car, the check engine light comes on. I had no acceleration whatsoever. Using their roadside assistance, I was towed from Windsor, CT to Branford Hyundai. It was Sunday, so the service department was closed. Service called me the following day to inform me that the main wiring harness was supposed to have been replaced when the software update was done. This tow cost me $130.00 since the roadside assistance only towed up to 20 miles.They kept the car for 2-3 days and finally called me and stated that the car was ready and all set. So, I picked up the car and a month a half later, guess what happens? Once again, I am in Windsor driving down the highway in the pouring rain and out of nowhere, the check engine light comes on again and the acceleration just stops. I have a car behind me that almost plows into me as a result. I coast off the next exit to a service station and again call for a tow truck. I used roadside assistance from another service that I have because it was a little cheaper and the second tow cost me $92.00.I towed it again to Branford Hyundai, it was Sunday again, so they were not open. I had to Uber to work the next day and waited all day for the service department to call me. They finally did at the very end of the day, after I called them a couple of times. I called them before I had to leave work, and they said they had not looked at it yet. When I got home, they called and said my car was all set. I got there, and the serviceman states, the problem was the knock sensor, and it should have been replaced when the wiring harness was replaced, he then stated, and I quote that this has been happening a lot and it was driving them crazy. We have been dealing with a lot of them and I should have replaced the knock sensor the last time you were here, sometimes we dont need to replace them though.I was told to send in both towing bills and receipts to corporate and I would be reimbursed for both towing bills. Well, when I did, I got an email suggesting that I sign a statement releasing them from liability for any further repairs related to the recall, and this would be the only way I would get reimbursed for the second tow only. I find their business practice unprofessional and they do not stand behind the products they sell. I refused to sign any documents, they said they would not reimburse anything if this was not signed. Very poor business practice.As a result of their carelessness, I am out $222.00 and am working harder than ever to get out of the car I am in, the 2018 Hyundai Sonata is NOT safe to drive. I am making sure that I let everyone I know (and that is a lot of people) not to buy from Hyundai or Kia (since they are the same manufacturer), and if they already did, to investigate whether the services they are completing are actually being done. I no longer have any ounce of trust in either of them and question their integrity. They need to be investigated by some authorities regarding their business practices since there are so many of their cars on the road. Based on the comments of the serviceman at Branford Hyundai, there seems to be a lot of them. If you happen to be behind one on the road BE CAUTious! The car may just lose power and cause a serious accident.

Hyundai has been a good car. My husband also bought a Hyundai after I got mine. I will probably get another one as my next car, too. Its very reliable and has had very little issues. I liked that it is safe and its not too big and not too small. It gets decent gas mileage. I liked how it looked. The trunk is quite big. It has a very good warranty. However, I wish the music system was better. Factory battery didnt last too long. I would like a back up camera and Bluetooth features to connect with my phone.

Hi, I bought a used 2005 Elantra with 28 thousand miles on it in 2008. About a year later (approx. 38K mileage), the airbag light came on when a passenger was in the front seat. The dealer said it was a recall item and gave me a rental while the seat was sent off to Ca for repairs. Within a year, the airbag light was coming on again intermittently when a passenger was sitting in the front seat (mid 40K mileage). The dealer said their was nothing they could do about it without seeing the light on. So every now & then when the light was on I was sidetracked to the dealership, but the light would go out before reaching them. Finally, last year the light stayed on long enough for the dealer to see it on. Thats when I was told the light did not need to be on to report the problem, but now the warranty had expired and I would have to pay for the repair! I reminded them about telling me the light had to be on and they played dumb like they never said it. Well, after a complaint to the manager they agreed to fix it for free as a goodwill gesture. Here we are about a year later (57K miles) and the airbag light stays on most of the time now.I called Hyundai USA to see what should be done as I have lost faith in the dealership. I am afraid they will simply unplug the airbag and I would never know! Hyundai USA in Ca. said I need to take it to the dealer and pay for a car inspection before they could look into the case. What can I do about this safety issue? Do I have a legitimate case for legal action against Hyundai USA or the dealership? PS: all I want is to know that the front passenger airbag will work in the event of an accident.

New Hyundai Santa Fe GLS FWD - Vehicle is difficult to control while passing and under heavy acceleration 35-60mph. Goes through a series of S turns and pulls hard right and then back left. Fwd axle torque is severe and dangerous to an inexperienced driver... You better be ready to steer or ease off throttle, almost pulled me into back wheels of 18 wheeler trailer while passing.

I took my car in for TMPS sensor. They could not reset the computer to make the light go off so I had to take off from work, travel another hour to take it back in, then somehow a lug nut got twisted off which I could pay to replace and another sensor was out. Nearly $300 later, I left with a broken wheel stud and the TMPS light came on going back to my house. I called and requested my money back as I now dont trust Coughlin Hyundai, but we all know that isnt going to happen.

I have a 2011 Gen Coupe 3.8, purchased in Oct 2010. My steering wheel started peeling about 3 months ago (around 7,000 miles) and I brought this issue up to my dealership a little over a month ago. They said, Hey, thats not right, and wont get any better. So the way Hyundai does things, is to take a picture, and send it to the regional manager. About a week later, I got a call from the dealership saying the Hyundai representative denied replacement. I was a little upset, but the peeling wasnt too horrid yet.About a month down the road, the peeling has gotten really bad, and its about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, Hes denying it because they have no fix right now, Hyundai knows its an issue and will just happen again if they replace it. So Im stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.Way to go Hyundai, some 10 years/100k warranty you have there!

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

I made multiple payments in May 2013 to catch my payments up since I was unsuccessful in trading my Genesis due to the high negative equity. I began calling CS in May to ensure they didnt apply my payments to principal and was told for going on 2.5 months that it will be corrected. Now Im getting phone calls, late fees and everything else that has nothing to do with fixing the issue. Ive requested the payment application since May through several representatives and supervisors and have yet to receive it. I refuse to allow them to apply money to principal for their vehicle Hyundai they appraise very low. The vehicle is nice, overpriced but efficient, but the service is the worst Ive ever dealt with and if I find a way to trade the car and not give them another dollar; its my goal before my lease is up.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

2012 Hyundai Touring car - Driving 45 mph. Everyone slammed on my brakes. They would not lock up. Hit the car ahead at about 22 mph. No air ages deployed even though it smashed in the hood.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.

It is very gas efficient. Drives well. Easy to maneuver on the road. I like the car and would recommend it for anyone looking for a small, reliable vehicle. Had to have one major repair, but it was covered in the warranty.

DO NOT BUY A PALISADE!!! We’ve had our Palisade for four months. We love the features and ride but had it back to the dealership five times because of excessive winds noise at highway speeds (> 50 mph) noticeable in the front seats. The dealership pressure tested the cabin, replaced door seals, and checked door alignment. Finally, they removed the side view mirrors and determined the whistling sound is wind turbulence from the mirrors after a test drive. The dealership has been great but Hyundai refuses to acknowledge the issue. We opened a case with Hyundai but their case manager said there is no design flaws so there is nothing they can do. I just want a brand new $50K vehicle to act like a $50K vehicle. DO NOT BUY A PALISADE!!!

In July, I brought in my car (barely 2 years old) because the seat was tearing. The dealer said I would have to wait for a company rep to look at it. I called in August and got the line that they would call me back. I just called in September and got the same well call back answer.

On vacation in middle of nowhere, the remote would not work, used key to get in, car alarm went off and did not stop until the fuse blew. I contacted Hyundai and was told even though I bought the remote start from the dealer and had them install it, Hyundai considers it an aftermarket part and I was responsible for the blown fuse and any other damage the remote starter would cause to the car. They have no idea what bumper-to-bumper warranty is.

I recently purchased a 2014 Hyundai Sonata Limited and have had terrible reception with the AM radio. The FM and Satellite radio work fine but all of the AM stations have heavy static. Unfortunately, I listen to AM stations regularly and am very unhappy with their inability to resolve this issue.

The airbag light was on in my 2009 Hyundai Tucson. When I took it to the dealership for diagnosis, it was found that a wire in a small assembly behind the passenger seat, that is attached to the seat belt, was broken. The dealer said they could not fix the wire because its a liability since it has to do with the SRS airbag system. There is no replacement part, so the whole assembly where the wire goes under the car, needs to be replaced and it costs thousands of dollars. The dealer contacted Hyundai and advised them that I want Hyundai to pay for this expense because it is not under warranty (60,000) and my car has 67,572 miles only. However, they responded back that Hyundai will not pay. This is a safety issue and I do not have the money to repair what I know is a defective part. I am extremely upset that they would not consider this an exception to the warranty rules, because it was never tampered with, only checked by the mechanic at the dealership and that is the only place I get it serviced. This is not normal wear and tear or a moving part and should last the life of the vehicle. And this is a serious issue.

I purchased Hyundai Elite i20 in CHANDRA HYUNDAI (City - Coimbatore, state - Tamil Nadu country - India) at 27th Oct 2017, Almost 2 years are crossed right now. Current running KM - 9670/- Less kilometer only used. Two weeks back all of a sudden push button stopped working. So I reached out top Chandra Hyundai (Avinashi road branch) for service regarding this issue at 23/12/2019. Almost 13 days are over still I didnt get any clear information about this issue (Initially the team said battery issue, then self start motor may issue and finally ECM). Now they are saying I have to pay 70,000/- (Seventy thousand rupees ) to replace the part to solve this issue. The car even got fully serviced 1 months ago. This is really disappointing experience with Chandra Hyundai. I really disappointed for this issue even 10,000 kilometer not yet crossed but having this issue. I request them to claim but they are not responsible. I wont suggest Hyundai to anyone. Waste of time and money to approach with Hyundai.

Dan was the man that helped me choose my car. I sort of new what I wanted but his thoughtfulness concerning price and payments was second to none. He also picked us up as we had no car due an accident. He ran through every aspect of what I needed the car for. Many thanks to all at the showroom supplying us coffee while we chose. So to all at the Newport showroom a big thank you and the car well that is just great. I love it.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

The steering wheel on my Entourage is cracking and splitting. At 75,000 miles, I am told this is cosmetic and not covered under warranty. Also, the plan (painless dent removal) that I paid for $600 expired. I purchased the van in July 2008. I purchased a 5 year plan. Somehow in May 2006, it has expired. I purchased an extended warranty plan (at the dealer) for 10 years 100,000 miles and it covers nothing. The paint in certain areas is fading and the lights are looking as they have been etched with some type of chemical. The dealer representative’s solution is to buy a new vehicle. I took the van in for some issues and they wanted to charge me $800 plus for unneeded items. They did replace the defective door latches (a recall item no one informed me of). Luckily for me, citric cleaner and a magic eraser cleaned the mechanic’s greasy handprints off my doors and back seat. This is my second Hyundai. My brother and my mother have purchased Hyundai because I recommended them. The warranty company and dealer wont return my calls. Somehow, they are always in meetings and/or just left for the day. The consumer rep that I spoke to tell me I have been misinformed, mistaken and incorrectly advised (basically lied to). He apologized several times. Hearing me out (a mental enigma) does not help me. His advice was to go over my contracts. I did. My supreme plans are supposed to cover everything. My paint plan was supposed to last until 07/15/2013. The only thing they are interested in is selling me another vehicle. What would you do? I am not having a good time here.

I bought Hyundai Starex end of the year 2008. On 06.07.2011, while driving engine, oil was leaking badly and stopped the vehicle and towed to Hyundai Service Center at No-1, Jalan Johor Jaya, Taman Perindustrian Plentong, Johore Bahru, 81750 (Mileage 145447). Because of warranty, they replaced new engine. Old engine no. ** New engine no. **. On 26.09.2011, I send the vehicle and complain: 1. Oil leaking at power steering area / Intercooler hose area.2. Noise at engine area on acceleration. (Turbo area).After checking, they said nothing and all in good condition. Some foreman refused after checking the engine, its not a new engine. Its a used engine, but Hyundai Service Center said its a new engine. If new engine, why this much problem?.On 11.04.2012 in the morning, when starting the engine, I saw white smoke. I drove the vehicle to Hyundai Service Center at same place. Service Center sent me the quotation (estimate repair charges): 1.Turbo charger assy - Rm 315.00 2. EGR valve - Rm180.00 3. Intercooler - Rm180.00 4. Cover assy-rocker and / Gasket - Rm 45.00 5. Repair oil leaking at timing area - Rm 45.00 6. TQ gasket rocker cover 224414a400 - Rm 58.95 7. TQ intercooler assy 281904a481 - Rm 1,077.30 8. TQ turbo assy 282004a480 -Rm 7,792.00 9. Tq egr valve assy 284104a470 - Rm 737.10 10. Gasket sealant - Rm 49.0011. Service tax - Rm 45.00Total charges - Rm 10,525.25. They asked me to pay myself the repair cost. I already made a complaint about leaking oil from engine and noisy turbo. After changing the new engine, they never take action on it. Why no warranty? Why I cant claim? Every time, Im having problem with this engine.

I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!

To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.

Last year, my sister took her 2012 Hyundai in for an oil change where she lived inn New Mexico. Shortly afterwards, as she was driving back to New Jersey, she heard a strange noise from her front wheel area. I accompanied her to the Hyundai dealership in Burlington, NJ. They told her that it was her wheel well protector and that the snaps were missing and she needed to have it replaced. It was not covered under warranty and ended up costing her over $300. I had read that another customer had the same issue. Her car had never been involved in any accident whatsoever. Now she has an issue with her passenger seat belt has locked and will not release. I will let you know later what the dealership has to say about this. I know now I will never buy a Hyundai after reading these reviews.

Hyundai is comfortable, has reasonable gas mileage, some luxury with leather seats and sun roof, rear window defroster and wiper, good stereo system, top carrier rack and cup holders in doors. It is also compact enough for one person, yet roomy enough for four people. It gets me anywhere and it has good consumer ratings. However, I wish there were more seat adjustments, air temperature control, heated seat temperature control, side mirror defrosters, different style of rear wiper so it doesnt get taken off in automatic car wash and heating system that doesnt blow warm air when fan is off. It also had some electronic issues early on that were covered under warranty. Rear wiper torn off in car wash twice. Must wash by hand.

We were driving down the road and the wheel broke. All studs were still fastened to the car and the wheel sped by in the ditch. Two OPP officers said they had never seen anything like it. I went to Orangeville Hyundai to show only. They were very ignorant and told me that it wasnt their fault and would not talk to me. So I told them they were pretty ignorant and I was going to get in touch with you. They said, Good; just do that. If you guys are all that way, I will not be buying a Hyundai again. We could have been killed. My car has damage from the wheel coming off but all I was trying to do was maybe save somebody from a wild ride like I had.

VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.

3 out of 4 Kumho tires need to be replaced in less than 15000 miles of city driving. Called up Hyundai they acknowledged the problem and said I should replace with some other brand like Bridgestone. I have to pay for them of course.

2005 Hyundai Santa Fe - May 2016 I call Hyundai with concerns about my airbags not deploying and I explained everything to the lady I spoke with and was told they should have deployed. I was offered a new Hyundai. I provided all information, documentation and pictures and everything to my knowledge. I receive a letter from Hyundai consumer affairs in July saying that my case would be closed if I didnt provide information asked for. So I provided it to them at the email provided on letter. David ** called me and stated that if I sent anything else to them he would no longer speak to me and close my case. I provided again which he stated he didnt receive so I called and he wouldnt return my call.I called the number in his email asking for an address to mail the pictures and documentation to and the lady I spoke with told me that she wasnt allowed to give me that information and according to the police report that I was at fault and got what I deserved which most of my phone calls I have witnesses to which was stated because I couldnt really stand or walk so it was put on speaker and held for me. Then once all information was provided I no longer heard from David, could not get in contact with. It took months of complaints and calls which was aggravating. Then I received a call after the car had been auctioned off that I told David I had retained an attorney which was untrue and that I never signed and returned the release.So he closed my case when I provided original release and proof. I never said that which Hyundai consumer affairs had in their records. Also he called me back and said according to the pictures and documentation that the car didnt perform as it should have, that Hyundai wanted to settle to provide medical bills and all cost. This was October 2016. He said it was approved for partial coverage which he would not explain meant and then said they were leaning towards full settlement and December 1 2016 was last contact I received where David asked me what would it take to make this go away and to take in consideration that my vehicle was not equipped with side airbags.Once I proved that it was by the vehicle documentation he said, Wow okay that changes everything, that he would call me in a few days, that they were going to have a settlement offer and then called back that evening saying that he needed the police report which a month before stated it wasnt needed to proceed and even tho it was provided in july 2016. After that he would no longer return my calls or emails. I finally got one response saying they got the police report and was waiting on last sheet that goes with it that they requested nothing else. Now last week he called saying my claim was denied, that the officers statement stated that I was in vehicle not restrained and specifically that side airbags deployed even tho they already got statement from my insurance company saying they didnt and will not provide this report.I supposedly signed saying my airbags deployed and I wasnt wearing a seatbelt. I have pictures proving nothing deployed. The way this was handled and how I was treated being told from day one I got what I deserved, the constant threats to close my case, the remarks that if Hyundai felt that my case was worth it they would investigate, constantly being called a liar and the excruciating pain I was and still am in just doesnt seem right at all. I expected better treatment and respect from a company.

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

When we first got our leases in 2016, we tried to set up auto withdrawal. My wife tried to set up auto pay and was told it was $30 a month. I told her she was wrong only to find out she wasnt. So my company chose to pay it. At the end of the lease we started to receive nasty messages saying we were behind on our payments. It turns out that Hyundai ceases auto withdrawal within two months of the lease end as standard procedure. Now that would be nice to know! So I had to make the payment and Western Union fee, who uses Western Union? No credit cards allowed. So I return the car to the dealer, but I still get bills in the mail. Call them again and they say I owe two payments. How can that be? I had already turned in the car! Turns out that the maturity date was the 18th and that was the date that I turned it in. OK so whats the problem? According to them the day that you turn in the car is the day before it matures and if you wait till the day that it matures, then you pay the next months payment! So its not a huge amount of money but Ill never use them again.

I am very unhappy with the broken sun visors now both on my 2006 Sonata. This is unsafe! I had a Toyota prior and no problems bringing it in for fixes and recalls. I called Planet Hyundai and was told they cant help me. This is not a part that normally breaks on any car, so this is a defect in design! Yes Hyundai, take ownership here and fix this! I will keep on complaining until you put it right!

My Hyundai is a great low maintenance car that has good gas mileage. The size is just right without being too big. The interior is spacious with cloth seats which are preferable in the hot south. Seating was still roomy and I also liked the storage space. It was in silver tone which was also better for this climate. I chose model based on consumer and technical reviews. The price was just right for my budget and it came with roof rack. The Hyundai models are much improved these days. I think Hyundai has come a long way in building reasonably priced and sound vehicles that are dependable.

The car drives fine, however am having a lot of issues with headlights and taillights having to be replaced. Not really happy with it. Headrests push head forward causing continual discomfort. Windshield angle makes it hard to clean windshield and dashboard. I also wish there were added wide view rear view mirror, or side mirrors that would show blind spots. Even so, I like having controls for my music on the steering wheel. Its a nice safety feature. I also like the number of miles/gallons feature. Nice to have a quick visual of how far you can still drive on the gas you have. Like the Bluetooth connection as well.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

I have had to replace 3 different door handles on the car because they broke when you tried to open the doors.

I am late in updating this review.The Hyundai dealer found issue with rear coupler on inspection. I had to take the SUV back to the dealer a week later as they had to order the parts.The Correction comment states - Replaced 4WD Coupling Assy - listed at $549.50. It was all covered under warranty so I did not have to pay for anything.

I was on my way to work this morning and a tractor trailer nearly slammed me from behind. Later, I was flagged by a woman, who nearly ran into the back of me, and told that I had no break lights. Now I knew why the tractor trailer nearly ran me over in the morning. I went home and checked everything; bulbs, fuses, connections, and pedal. No brakes. So, I looked online for possible reasons for this and found that Hyundai had a major recall for this thing called the break relay switch. So, I looked for something that would show me where it is, how to change it, and possible other reasons for the problem. Nothing. Next, and finally, I called Hyundai and asked if there has been a problem. I was told that there is nothing that they can do and that I should go to the dealer for a check. The woman on the phone told me there are no recalls on my 2011 Hyundai Accent. I asked her if it turned out to be this switch issue that has resulted in the massive recalls for other model years, would they reimburse me or approve me to repair this and she stated that Hyundai would not. I told the lady that this is my 4th Hyundai and I have had few issues. However, losing both brake lights at the same time for no apparent reason is suspect. I am very displeased that, in spite of the million recalls for a seemingly identical problem, they would not reimburse me or approve repairs to it if it is indeed the problem. It is a shame that a loyal customer of a product and who has spent almost $100K with a company, is not honored for the loyalty given. It will be a shame for Hyundai if, for the price of a $10 part and service charge, they lose a customer. So, Hyundai, if you read this, tomorrow I am going to follow your advise and drive my car to the dealer. If they tell me it is the brake relay switch, I will trade my car in and never purchase another vehicle from your company if you or dealer do not do the right thing for a part that seems to be responsible!

I can create a quote online for a 2012 Hyundai Elantra Limited. It has a black exterior, beige interior with the tech package and without the cargo net, cargo tray, floor mats, ect. When I asked the dealership, they never have these. They refused to order it, stating Hyundai does not take request. Additionally, all the cars on their lot have the crap I do not want (cargo net, cargo tray, floor mats, etc.) This adds up to $400 worth of junk. I asked them to remove it and they wont. Shouldnt that make it a Standard Option? If that is the case, isnt that false advertisement? The website advertises something that the dealerships will not deliver. I am reporting this to the Better Business Bureau and suggest others to do the same.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

My wife and I just purchased a 2013 Hyundai Azera in November 2013. Since then we have had numerous complaints with the vehicle in and out of the service department. Keep in mind the dealership is 90 miles one way and a rental vehicle was only offered one time to us out of the several trips we had to make. Let me start with noise up over the driver sun visor. The service department could never find and still to this day the noise can still be heard. Two of the wheels the clear coat started to come off. They did not want to replace the wheels and by stating that it was a product we must had used on them when washing the car. Needless to say I became very angry and we did receive two new wheels after the fact. The vehicle being 8 months old with 27,000 miles one of the tires are so worn and legally should not be on the road. The other three tires are worn but not worn as bad. Tires with 27,000 miles should have more tread on them. This vehicle gets serviced and tires rotated every 3,000 miles and all services have been scheduled at the dealership where we purchased the vehicle but one. The service department at the dealership is the worst we have ever had to come in contact with. You have two people telling you two different things regarding the tire tread. Alignment was good and was told we needed to contact Hankook the tire company and this was not a Hyundai problem. Hyundai is the one that contracted Hankook to put these tires on the car so I feel this is Hyundais problem. The chrome molding around the two back passenger windows is popping off. The dealership mentioned on the service print out that both moldings were loose but is only going to replace the driver side molding. I guess the passenger side molding will be another trip to the dealership before they will replace it instead of replacing them both at the same time. You can clearly see the passenger side molding loose too. Hyundai did everything in their power to sell us this vehicle with this wonderful 100,000 mile warranty but every time you have a problem you have to cause a scene and get angry before anyone wants to do anything. The tires is the biggest issue. This is a new vehicle and nothing is getting done about it. Is this how Hyundai treats their customers? I guess more complaints have to come forward or even deaths before Hyundai does anything about this major problem. If you are reading this just be aware of all the complaints listed and should reconsider purchasing a Hyundai. I wish we had done more research before we made our purchase.

Blue Link is terrible. It is so expensive too. The app hardly ever works which is annoying. I like the concept but it doesnt work! I was still willing to pay for the remote start with hopes that the app would get better. However I cant pay for it because it wont let me do it online, no one will answer my emails or my phone call! Customer service is SO bad. I have called a few times and after waiting on hold for 33 min a nice person answered but was unable to help me. I asked for a manager and was told one would call me in 2-3 hours which is annoying but whatever. I wait... no call.I call back the next day and was told Oh... it has only been about 16 hours. Wait at least 24 someone will call you. Well it is a few days later, no call. I hate calling them because it takes over 30 min to get a person on the phone and they cant help at all. Multiple emails have gone unanswered. It is a mess and my service is up. I guess they dont care about quality or customer service.

My car was rear-ended by someone. I took my car so the rear bumper and other stuff that may have happened due to the accident be fixed. The day before I took it in, the brake light and the battery light came on. I was able to drive home. The next day the car wouldnt start. I called my insurance company and they sent roadside assistance. I was able to drive to the dealership. I explained what happened. I told them I spoke to someone. I gave them the name of the person. When they are done with the body shop part, and the insurance fixes whatever they needed to do, take it to the body shop and I will pay for it. Instead they changed the battery at the body shop. I picked up my car, and the lights are still on. I told them and I asked if it’s going to stall on me because I work 38.2 miles away. They said the battery is changed, the car is probably adjusting to the new battery, it wont stall - you should be good. I picked up the car this morning, lights still on, everything is driving good. Got almost to my destination and the whole electrical system went haywire. The gas gauge went from half tank to empty and the odometer disappeared. The speed gauge was in side to side directions. The car started buffering. Thankfully and praying like crazy, I got to the parking area. Turned the car off. To make a long story short, I had to pay half the expense of a towing company to get me back to the dealership. All of this could have been avoided if they had listened to me and just take the car to the service area.

Your roadside assistance is horrific.. I had a flat tire. Could not inflate with your inflate a tire. The tire was tore up because you didnt have spare. Had to call roadside. They never showed up. This was Sunday 2/22/15. I was told they could not tow me to dealership until the following day. If I would have left my car on road it would have been towed per state trooper.. Thank goodness for the kindness of the trooper in Glen Allen, VA. He took my son to merchant tire, dropped him off. His girlfriend had to stay with car and the trooper checked on her. I could not get to the car soon enough and the trooper came back and picked my son up and took him back to care. Thank you so much trooper for your care and concern for my young son and his girlfriend stuck on the side of the road. I have also been on hold for 45 minutes waiting to get thru to Hyundai roadside, no answer yet. So much for your care and concern and this will be reported to 12 news on your side... The customer service rep was very hateful when we got thru the first time, said could not tow to dealership after hours. Bla, bla, bla. Thanks Hyundai for your help. I will be trading my car for another make and model. Goodbye.

2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???

I purchased a new (only 100 kms) 2009 Sante Fe last year that had been sitting on a dealers lot for two years. It is a standard front wheel drive and thats why they say it wouldnt sell because no one wanted a standard, but I did. Since my purchase (I now have 30,000 km), there has been a bad vibration between 80km-120 km. You can see the passenger seat and the back one shacking. I phoned the dealership I purchased it from who is 3.5 hours away from me and they told me that it was the tires and it was up to me to replace. (This was after several balances out of my own pocket.) So luckily, I found a good tire dealership whose tire rep said he would replace the tires at no charge. This did not fix the problem. So to save time and money, I went to a Red Deer Hyundai dealership (only 45 minutes away) and for the last four months, they have been trying to resolve it. I now have new motor mounts, new wheel bearings, two new axles and when that didnt work, they tried the transmission! When they opened it, it was all rusted and there were two rocks inside? They were baffled but figured a new transmission would fix it. It did not! So here I am today with my unsatisfactory car and an empty wallet! What do I do next? The dealership is at a loss and Hyundai Canada just keeps calling the dealership relaying the information I already know! I have had to take numerous days off work and so much fuel to travel back and forth to the dealership. Someone please help me! I would sell the vehicle but who would buy a vehicle that vibrates. Im so stuck and it makes me sick that I spent this kind of money and have horrible results.

We purchased a new 2017 Hyundai Sonata. The car is still under warranty. In 2020 my wife called and said the oil light was on. I told her to pull over and check the oil. She said there was no oil on the stick. She added two quarts of oil and it was still below the low mark on the stick. I did research and found several class action lawsuits against Hyundai regarding faulty engines dating back to approx. 2010. Here we are 8 years later and dealing with the same issue. We called our dealership and they said we needed bring in the car for an oil consumption test. They changed the oil and charged us for it. The oil consumption test consist of returning to the dealership every thousand miles for 3000 miles so they can check how much oil the engine is using. The final result was the engine burns 3/4 quarts of oil per 1000 miles and that is considered normal by Hyundai.Hyundai recommends changing oil every 7500 miles. This means we will need to add 6 quarts of oil to the car between oil changes. Again this car is under warranty and Hyundai calls this normal. We were told however, Hyundai does sell a $600 product we could add to the oil and perhaps it would consume less oil. The bottom line is I have a car under warranty, using 6 quarts of oil between oil changes and this is normal. My 2006 Chrysler Town and Country has 314,000 miles on it. I change the oil every 7000 miles. I add 1 quart of oil between oil changes.Simply put, do not buy a Hyundai product. Take a look on the internet and you will see a long history of engine issues that continue to plague Hyundai owners. I called Hyundai and talked to Lindsay. She was a snobby customer service rep. who told me I needed to talk to Walser to get anything done to repair this car. So goes the circle. Keep an eye open as I assume there will be another class action suite soon.

Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.

My 2012 Hyundai Veloster has strong smell of gasoline inside of vehicle. Dealer states that this is normal with temps over 100 degrees and start and stop traffic, so they did nothing. I guess this means that it cannot be used from May through September in the Henderson/Las Vegas area, as the temp is always over 100. I cannot believe they think this is acceptable. Do not buy this car. The dealer did provide me with details stating this issue is normal. Im not sure where he got it, but it appears to be from Hyundai.

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

Salespeople were no-pressure. The Tucson is our 3rd Hyundai and theres lots of value in Hyundai, especially the warranty. Also lots of trouble-free miles at a pretty good price.

I was notified after I bought the car that all they give you is a can of spare tire. They do not even have a spare tire kit that you can buy until the end of this summer. The only thing I can buy is a new rim that fits and costs anywhere from $377.00 to $477.00, and thats without the tire. I drive a handicapped person, and this is very unacceptable, especially if something happens that cannot be fixed by spraying spare tire into it. Like I said, I was not told when I bought this car that there was no spare; or I would not have purchased it. I have dealt with Consumer Affairs at Hyundai and got no satisfaction whatsoever. I mentioned that if I was told there was no spare and I would not buy the car for that reason, they would have gone out of their way to give me one. This is very frustrating, since I cant even purchase one because there is no kit designed. I have already taken all their surveys before this was brought to my attention. But I would have told them what I really feel, if I had known. They seem to care, until you have an issue.

I am using a Hyundai (I-10) car, about 2 yrs old. It has a major defect since I bought the car. I sent it to the showroom many times where I bought it from. But my prob is not yet solved. Due to this problem, I am putting a case against your Hyundai company.

I purchased my Hyundai Tucson when I lived in MA. I moved to NH a few months ago and now need to register my car there. I went to the DMV, filed the necessary paperwork, and the state sent this request in, as that is their process. This was in mid February. I received a phone call on March 14th from a representative from Hyundai that they needed me to call them back to confirm my new address. I called them back that evening. I gave them my account number and my new address. I was told that was all they needed and they could now start the process. I contacted the state of NH on March 21st to see if they received the title yet, and they said they had not, and they suggested that I call Hyundai to get an update.I called them that same day and I was told that the note in the system said they were waiting for me to call them back, which made no sense because I had done just that a week ago. I was also told that they could not give me any updates because thats what the note in the system says and if I call and speak to someone else, they will tell me the same thing. I waited two days and called back for an update. I got the same response and this time, I was told that the state of MA was holding things up because the title is an electronic title.Well, I had my insurance agent then contact the state of MA once I received that update and the state told her that Hyundai never sent in the request. So, of course, at this point I am livid. I called Hyundai back again and I was once again told about the note in the computer, even though at this point I had called 3 or 4 times. This new person that I spoke to now tells me that what is causing the issue is that the state of NH sent in the paperwork that I signed, instead of me sending it in. What?!It has now been 6 weeks and I am told that it could be another four weeks due to the process at Hyundai. I am outraged at this. The process should have been kicked off on March 14th when I called back with the information they were requesting. I dont understand how here it is April 3rd and they still havent even sent in the request to MA for the electronic title? Its really a simple matter. NH just needs the title so they can turn it into a NH title because that’s where I live now. I moved with my fiancé. He filed his paperwork the same day as me, the state sent it to his lien holder same day, and he was l set as of March 21st. His lien holder didnt give him any problems. They just processed the request as they should have.As soon as this is resolved, I am refinancing my loan with my fiancé’s lien holder. I am very unhappy with Hyundai Motor Finance and I would never recommend them to anyone. They have lost my business for sure.

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28, 2015 from World Car Hyundai North, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated. So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me we need to replace the entire engine in order to fix it. Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car driveable but still impairs the value of the vehicle. I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase, they want to replace the engine. I refuse to have a used car, how dealer put it, with a replaced engine that most likely will be remanufactured new engine, even if they sustain is going to be new out of the factory. I know they can say whatever to me just to get me out of their back. If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now dropped about 30%, with a replaced engine it will drop even more around 50% or lower, depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufacturer trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the current market value, and make me buy another one. They dont want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office, they told they dont have it. In the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just dont care. Pretty much they took the money and now they are washing their hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scratch a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ - listed as part, not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesnt care. Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

I was in a car accident yesterday. I hit a deer head on going 70 mph. My airbag never deployed and the deer took out my entire front and shoved the engine or engine block back. The car (2010 Hyundai Elantra) is being totaled and no one can tell me why the air bag did not deploy. I spent the morning in the ER and have a concussion, bruises and pain from the impact of hitting the steering wheel. I called Hyundai and they want me to fill out an information packet for them. The car has only been serviced by a Hyundai dealer. First responders to tow truck drivers cannot believe the airbag did not work.

The vehicle is a bit noisy. Not the most comfortable car I have sat in. Eventually the seat belt on the drivers side was hard to fasten. Like the locking system, the rear camera and rear washer whipper.

I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out at 60,400 miles. The repair including labor was $2400. Hyundai Inc. has refused to make reparations on this because they said I had car fixed at a private mechanic. My case number is **. There’s no money refund.

From yesterday tried register complaint. After big circus I have registered complaint today, Complaint No: **. But till now no one came from roadside assistance team to take vehicle from spot. This is worst customer support. No time value just telling lies to customer and no values for customer complaints in Hyundai motors. I made big mistake by choosing Hyundai :( Please improve your customer services ASAP. 1/10.

I bought this from a certified dealer in Myrtle Beach who told me the 10-year 100,00 was transferable to me. Otherwise, I wouldnt have bought it. Ive had problems with the airbag light. I took it to a different dealer who now charged me to fix it saying the wiring was bad under the passenger seat. The next evening, I went to move the car and put it in park and it started jumping and rolling backward. I put it in drive and went forward, put it in park and it did the same thing. I had to put the emergency brake on. I called the dealer. They cant get to the car for 3 days so I have nothing to drive, and to top it off, tell me I dont have any warranty. That Im going to have to pay for repairs. I look at the warranty info online from the Hyundai website and it says that warranties transfer over to new owners. I think this company is a sham and the dealers are worse, trying to rip us off. I am a single woman and feel like I am being ripped off many times over starting with the Myrtle Beach dealer. My mom has been a faithful customer of theirs for years and has purchased 7 cars, 5 of them being Sante Fes, from them in 9 years and has recommended them to many people. I am so angry and disappointed with this situation. I guess loyalty doesnt pay. It just makes you vulnerable to unscrupulous dealers.

While driving down a busy highway, my engine went out. After having it towed to the local service department I was told it would be two weeks.. 8 weeks later my car is still not fixed and every week they tell me they dont have time to get to it. I can no longer afford a rental and I am in jeopardy of losing my job, I am to travel between three locations and can not possibly do that now. Today I received a recall on my engine, how are they just now sending me that??? I can not believe I am being treated so poorly. How is it that a company can sell you a piece of crap and then give you the run around on getting it fixed..

Both of the passenger windows in my 2007 Sonata will not stay up. These windows have probably only been rolled up & down 10 times since the car was purchased, because I dont normally have back seat passengers. I cant afford to have them fixed. I am retired.The left one went out first about a year ago, and then the right one about six months later. I have tried everything from wedging something into the opening to keep the windows up, to taping them. Nothing works. This is a dangerous problem when you are driving down the highway & suddenly your back windows fall down, it could cause a wreck when you hear it suddenly & look back.In my opinion, Hyundai is a good car as far as the motor goes, but they really cheaped out on the interior. Another problem I have had for about 3 years, is the visors on the driver and passenger side wont stay up. I tried velcro, but it didnt work, so now I have tied them up to the handles above the windows to keep them up.Needless to say, this looks ridiculous. The visors would block my view. I have never had a car that had these problems. Because of the cheap interiors, I will never buy another Hyundai. I do believe these problems should cause a recall, especially on the windows.

I stumbled upon this website when reading about tires, and was surprised to see virtually every car company with such horrendous reviews. Then I realized its merely a sounding board for angry people with car troubles. I just wanted to share a little about my little 2013 Elantra GT. I bought it new, have done all maintenance in my garage, have used nothing but full synthetic oil and Hyundai brand parts (filters, etc to avoid warranty issues), and in return? Its been hands down the best car Ive ever owned. Nothing has failed in the first 3 years, 40,000 miles. No car Ive ever owned has accomplished that. It rides like its brand new, no squeaks, no rattles, no nothing. Comfortable as can be, averages 32 in the city, 36 on the highway. Ive owned many compacts in my life, none have come even close to this level of ride quality. Simply put, we love the car. Its our first Hyundai, and we would buy another in a heartbeat.And basically, this is merely a message to take everything you read online with a grain of salt. Including my review. Occasionally, youre going to get a car thats awful. I had one. 2012 Impala, kept it 9 months. It went back to the garage under warranty 11 times in those 9 months. Eventually, you just have to make a judgment call. Do you keep a car thats been nothing but problems? Or do you try something else. We now own a Hyundai and a Nissan and have been thrilled with them. Will I ever buy another Chevrolet? Sure! I just got a lemon. It happens. It totally stinks, but it happens.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

I am a disabled Veteran who purchased a 2011 Hyundai Santa Fe from a dealership in Lawton Oklahoma and long story short, my girlfriend was driving her niece home in my new truck and the back axle snapped which caused the brakes to not respond and an accident was a result and thank God everyone was alright, The accident happened because She was driving towards a four lane intersection and she heard a pop and began to loose control of the vehicle, she never managed to get control before she was struck by another driver on the same side that the axle just snapped. She heard a the tire pop after she was hit in the intersection along with her niece that is a toddler in the back. The reporting officer gave my girlfriend a ticket saying she failed to stop at a red light, Instead of the truth Vehicle Malfunction: My insurance company adjuster said that he can tell by the dent in my rim the tire exploded after the accident. Hyundai has had me waiting for them for almost 5 months of payments plus insurance and told me since Im filing the complaint I cant fix it until the claim is fully investigated. Im still waiting and this has ruined many things for me these 4/5 months, not having a vehicle. Ive been very patient but this has been a huge inconvenience and I no longer want my vehicle. I feel my Truck is poorly made, and unsafe, and I cant be paying for a vehicle that just sits in my yard. Not to mention all the court cost due to the ticket!

My complaint is against Hyundai USA and Rogers Hyundai for pathetic service. We purchased our car from the deceptive car dealer, Ed Napleton Kia in Elmhurst, with a deceptive warranty sale and forging my name on a document in February 2017. Our Veloster was finally put on the road at the end of February and we hear howling sounds through the roof and found rust throughout the car (engine, under driver seat, and trunk). No floods listed on CarFax through. Hmmmm. The car is supposed to still be under the manufacturers warranty and Hyundai corp rep, Czar was supposed to be helping to resolve.We took it to Rogers in the south loop and their service was horrendous and they are liars. (See Yelp!) They never investigated our concerns. They were rude and ignorant and reported back to corporate they was not told about the rust, although it was in the open ticket and verbally told. Their service center was so backlogged. They would do anything to avoid doing their jobs.After speaking back with Czar at corporate about this, their findings was they were in a mixed state to make a decision, which really mean... WE CANT SERVICE YOU without more inconveniences we are going to cause you. This car was taken to McGrath for the rust originally and now Rogers and both have dropped the ball. Now I am being told to take it to another place to run a diagnostics, leave it, and its your issue to find your way back home since Indiana toll roads are where I heard it and in Chicago, the speed limit is 45 mph and they will not have their service men get a ticket to replicate the problem from an original call back. HYUNDAI CORPORATE DOES NOT BACK THEIR ISSUES, and make many excuses to wiggle out of their warranties.

On May 17, 2012, I purchased two Hyundai cars - a 2012 Sonata and a 2012 Accent. When I tried to register as the owner on their website, I got the message: Email address already entered. I tried to reset my password approximately 15 times and when I would try to log on using the password they sent, I would get the message: Incorrect email or password. I talked to Hyundai representatives many times with no success. I found out the dealer where I purchased the cars had entered my email address wrong and only they could change it. I also found out they had entered a PIN and a security question which I knew nothing about. Now, after about fifteen phone calls, they refuse to talk to me.They say it is my computer but I have tried on three different computers and have run Microsoft diagnostics on my computer without any problems. I can log onto their financial website without problems as well as all other secure sites. At this point, they will not answer my emails or phone calls. I cannot log on to blue link, and I cannot register as owner of the Accent. They claim that they can log on using my email and the reset password. I dont believe they are being truthful.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

I am sharing my experience so that everyone is aware about such poor system to avoid. I co-signed a lease agreement for my son to lease a Hyundai Elantra 2017 last year. It appears that my son stopped paying his lease starting June. We, his parents, were under the impression that he is in contact with Hyundai to manage his payment, apparently this was not true.On July 22, 2017, bailiff came to collect the car. We were very cooperative and let the car go. I wanted my son to learn a lesson. This was not a joke to stop paying for his lease. However, the person from bailiff, never explained that there will be storage charges, the lease payment will continue to accumulate after he takes the car even if we no longer have or use the car, and all other fees I end up paying, simply he did not gave us an honest advise. Otherwise I would pay what Hyundai requires and keep the car without going through this emotional distress. With high blood pressure and other medical conditions it makes me feel even worse.On August 4th, I received a registered mail from bailiff explaining the charges. The letter did not include a single telephone number to contact. Being proactive, I went to the dealership for information. The financial adviser there tried to assist by calling Hyundai Capital for more information. Surprisingly, Hyundai Capital did not have an update about the car status which has been taken since July 22!!! This rep gave us the bailiff telephone number, however. The financial adviser gave me the telephone number for Hyundai Capital. I called all parties to gather information. Another person from bailiff sent me the required amount which I paid on Aug 8th, that was $1677.69.On August 9th bailiff confirmed receiving the fund and other documents were requested. However, bailiff requested additional payments for a time period I did not use the car at all as the car was/is still on hold by bailiff as explained earlier. I contacted Hyundai Finance, provided a Void Cheque with my personal banking information and authorized them to take this amount. Later speaking with Hyundai collection department they explained that this payment has to be deposited to bailiff which I did.Morning next day I received a confirmation from bailiff confirming receiving the fund and in communication with Hyundai to get release approval. I forwarded this bailiff e-mail confirmation to [email protected]. The car has accumulated storage charges, I paid lease payment for a car I do not have or used at all since July 22 until I received it back about mid August, I found myself as the one who was coordinating the conversations between bailiff and Hyundai, but yet neither Hyundai nor bailiff were willing to compensate or provide a satisfactory level of customer service.I spoke with Hyundai finance several times with false promises to call me back, never did. Finally by end of day I received a call from the auction that the car was held by that an approval has been received to release the car. I picked up the car after paying the redemption fee, storage fee and taxes. I have the car and the lease payment are in good standing since. Now, my son has been receiving letters under his name, not mine, to pay additional charges. I called Hyundai last week, they advised I am still missing a payment, however Hyundai could not specify what is this payment for, they was supposed to investigate this further from their end and call me back, Hyundai never did. Today my son received the same note about this payment. I called this evening, Oct 10, 2017, and got someone on the phone, who told me this fee is a repossession fee. However the letter doesnt say anything about a repossession fee, it says Prior billing and misc charges returned item handling. This person mentioned this was written on the agreement, I found myself forced to pay an additional amount of money I have not been expected or ready to pay. I am not sure how Hyundai expect every single person to read such agreements, and if happen how easy the terms will be understood by an average person. All these should have been explained beforehand at the dealership before signing the agreement, which never happened. This by far the worst/worst experience I ever had with such a system. I regret I considered getting a car deal from Hyundai. In simple words, stay away from such poor system.

I called them this morning because of a flat tire in my driveway. I was off the phone in less than 5 minutes. The estimated time of arrival was 9:21 am. They actually got there 10 minutes early. Everyone was wonderful and helpful. Fast and courteous. Not one complaint. Definitely would use them again any day of the week.

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Years day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

I visited the Larry H Miller Hyundai dealership on Aug 26, 2016. Through their website I applied for financing to purchase a used vehicle. Shortly afterwards I received a call from someone claiming to be in their finance department. This person told me I was approved for financing and rattled off a range of payment amounts. Now, at this point I had not told them what vehicle I wanted so there was no way they could tell me what my supposed payment was. I told him great, I will keep looking at your inventory and when I find something I will contact you.In the meantime I requested information regarding their financing offer. I made this request in writing via email 8 times, over the phone several times and through their chat system twice. And yet, after 10 days I couldnt get ANYONE with this dealership to even tell me the name of the company who wants to sell me a loan. I certainly never received the lawfully required WRITTEN finance offer with all the appropriate legal information as required by State and Federal Law.Finally, I made one more attempt to resolve this issue without going through all this. I contacted Larry H Miller Hyundai, explained I had an issue that I needed help with and I asked to speak to their Finance department head. Not only did they not let me speak to this person, they REFUSED to even tell me this persons name. All they would do is take down my email, which they already had for over a week.Now that I have to start a vehicle search over again, I am still going to suffer a financial penalty when I apply for financing from another dealer/bank. You only get so many credit bureau hits during a two year period and now I am going to be penalized with a higher interest rate because I will have another hit on my credit report. And of course I still dont have the vehicle I was trying to buy originally.

I lost the headlight retaining clip somewhere in the engine compartment. I then had to pay over $300 for an entire headlight assembly, since Hyundai does not sell the clip as a separate part. After reading some of other complaints, this does not now surprise me.

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

I have a 2013 Sonata and I have to say the service has been terrible. The service staff is always rude and they do not honor warranty or recalls (always blaming the customer). I had the pleasure of witnessing the service provided to a friend by Volkswagen and was floored at the concern, the detail, and the prompt repair.

I have experienced one of the lowest quality customer care and service from the customer service department of Hyundai USA. I have cases open with them for the past 4 months. I am following up with the customer service department every week, and I have received a very poor unresponsive service from this department. Do not recommend this car manufacturer if you care about (and expect to receive) quality customer care and service.

I agree with the gentlemans statement on 10-19-2011. I also have a 2008 Sonata and the sun visors after about 2 years started to fall about half way down. It’s very annoying especially while you are driving. First, it was the passenger’s visor and then a few months later the driver’s visor. At first I thought that the kids were just admiring themselves but then my side started to do the same thing. Thats when I knew it was an equipment problem. Hyundai fixed both visors because they were still under warranty. Now Im having issues with the ESC light coming on and thats why Im doing research tonight. Thanks.

Great on has mileage, comfy for long trips, are at 96,000 mile mark and no issues with this car except a few minor details. Little to no servicing except regular checks and tired. Cons: Side mirror sticks, paint on handles has peeled off, 2 pieces back trim window replaced. 6 years, not bad at all!!

Hyundai bluelink causes my 2015 Genesis Sedan to randomly start and unlock itself. I spent months trying to resolve this issue with Hyundai and they offered no help. They randomly called after not receiving any contact and said the issue was fixed. Didnt offer any help and kept asking me to pay more money to extend services I didnt need.

I received a letter from Hyundai with the promise of ten $1.00 gold coins if I went to my local Hyundai dealer on specific days. I did bring the letter as I was told and spoke to the person from Hyundai that was handling that promotion. Although I did not buy a car that day, I was told that the gold coins would be mailed to me in 7-10 business days. It has been over three weeks and I have not seen any coins yet. This deal was at King Hyundai in Deerfield Beach, Florida. I really feel that this is a real come on and false advertising. I am not sure I would return to this dealer (although I have bought a car from them before) and I am not sure I care to buy another car from them when I decide to buy. Hopefully, you can straighten out this problem and send me the money I am entitled to.

I leased a Genesis. I made all the payments on time. I turned it into Lexus when I lease a Lexus. They claim there was excessive wear and tear because a lens had a crack. They state I owe them $608 for a crack they did not even measure with the ruler. I will never have a Hyundai or Genesis again. They do not bother responding to BBB. They just send a standard email.