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Husqvarna Troubleshooting
Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.
Motorcycle Troubleshooting
Dirty Carburetor
There are ways to tell if a dirty or malfunctioning carburetor is your problem. If you have an electric starter, take your air intake off, push the starter, and squirt starter fluid straight into your carburetor. If it starts and revs up for a few seconds then that means you have a dirty carburetor.
Deposits and dirt can build up in your fuel system. As time passes, the build-up increases and will easily be able to block fuel passageways, especially the jets in the carburetor because they are so small. Not using a fuel filter will quickly cause a dirty carburetor.
You’ll need to thoroughly clean your carbs. To do this, you’ll have to take off the air intake then detach the carburetor from your motorcycle engine. Be sure to take pictures before you disassemble so you remember how to put it back together. Label parts using some tape if you need to.
Bad Spark Plugs
When a spark plug is about to give out, the motorcycle is running poorly, sounds louder than normal, and almost seems “gutless.” Eventually, when a spark plug has gone completely out, your motorcycle will attempt to turn over but simply won’t fire up.
Also, if you have no idea when they were changed last, that might be a good indication that they’re spent.
A spark plug can go bad in a few different ways. First, it’s possible for the ceramic coating to get cracked. When a cracked spark plug is installed, the spark will find the least path of resistance through the crack and ground out to your engine block instead of going all the way down to the end of the spark plug and jumping across the gap like it’s supposed to.
Luckily fixing a spark plug is easy; you simply need to buy new spark plugs. Spark plugs are usually only a few dollars each and can be found at any auto store. If you need to replace a spark plug, make sure you replace all the other ones as well even if they don’t need it. This will make your motorcycle run much more smoothly.
Blown Fuses
The motorcycle will sound completely normal when you try to start it, but it will spin forever yielding no results.
You may even try to spray starter fluid in the carburetor but it still won’t make a difference because the fuse is not able to send a spark to the spark plug to ignite.
A blown fuse generally means there is a bad grounding wire somewhere, especially if you have to keep replacing the same fuse. Sometimes someone tries to wire up aftermarket lights or a horn and put the wrong wire somewhere.
There is only one fuse that can affect the starting of a motorcycle. Every motorcycle usually has a main fuse which is between 30 to 50 amps (occasionally some bikes will have 20 amps). It is usually located off of the positive battery wire. Sometimes it’s an inline fuse and other times it’s a regular block fuse.
Check the main fuse and see if it’s blown. You can tell the fuse is blown by either black material found on the fuse or if the wires inside the fuse are disconnected. Replace the fuse if necessary. Any auto parts store will be able to identify the right fuse you need.
Dead Battery
This is the easiest problem to diagnose and is probably the most common reason why a motorcycle doesn’t start.
Depending on how low your battery is, if there is some voltage left you may be able to turn the key as well as turn on your blinker, but turning it over is slow and sluggish. If your battery is completely dead, your motorcycle will not make any noise at all when you try to start it.
Get a multimeter and turn it on to DC Voltage and put it on the 20 volt setting of direct current. Now put the separate leads on the two battery posts (if you’re reading a negative number, that just means you need to switch the leads to the other battery post).
Bad Starter
This is only applicable if you have an electric starter. A bad starter can make several strange sounds. One noise would be a clicking sound. Another noise will make is a whirring sound (almost like a high-pitched unpleasant buzz) where you can tell the gears aren’t catching on anything.
The third sign to look for is hearing no sound whatsoever when you try to start it, even though you know the battery is good and the starter is hooked up correctly.
The most common cause for a starter to go bad is age. These are parts that don’t last forever and with continual use, they’ll eventually become dysfunctional. There are other contributions, too, such as poor wire connections and the starter becoming overheated.
There is no way around it, you’ll simply need to get a new starter.
Husqvarna Troubleshooting
Husqvarna problems
Husqvarna broken
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Does not mulch... belts that control the all wheel drive get clogged no matter if the setting of the lawnmower is low or high. Shouldnt have to mow your grass more than once. The lawn looks terrible when Im finished mowing.
We bought this lawnmower for personal use on our 3.75 acres. The first year, we had no issues. Year two, the blades came flying off while in use and someone could have been killed. The plastic pieces that hold the blades on are useless. We had to spend $300 on replacement parts and blades. Husqvarna would not respond to any of our inquires. Year three is turning out to be again this year on first use, flying blades. We again shelled out $300 on replacement parts. As soon as the parts came and were installed we made two passes in the yard and the water pump and vacuum hose went! Spent $200 to replace those and now the damn thing won’t go 100ft without shutting off and not restarting. I’ve had it! Husqvarna will not respond to any emails, calls, FB messages or posts. This mower has less than 200 hrs on it and it sits useless in my yard. Everyone I talk to says to scrap it as it not worth fixing.
I have had a YTH24V48 for over 3 years and it has been a great mower. We clean the air filter often and change the oil and filter as required. The only problems we have had is when I hit rocks. We move about 4 acres with it, during the summer each weekend during the winter about once every 4 weeks. Living in Texas the grass grows all year long. I recently purchased a Z254 and this is a beast. Great mower - starts and runs like a top. No problems with it at all. Again we change the oil, oil filter and air filter when required and clean it after every use.
I see a lot of complaints about theses tractors; Ive had exactly the opposite experience. I put 550 hrs on my tractor on my farm in Oklahoma before any problems. I worked it hard and am finally upgrading to a new gearbox which should make it last many more years.
I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has just under 50 hours! In that time both hydro units have fallen apart; the last time it threw me into my dump truck! I was injured during the incident and the mower was picked up Oct last year and returned! Six months later no resolve with the mower. I call Christine, after the killer car! They turn the matter over to CORVEL, a third party administrator! No intervention. The man from CORVEL DAVON ** WILL NOT RETURN MY CALL! The incident number is **! The mower is absolute trash. It is underpowered and lacks torque to mow hills. It drops hydro parts faster than it does grass! What warranty one might as well pay high dollar for a pile of scrap metal! One difference the pile of metal will not hurt me like the mower did!
Mower (Poulan Pro front wheel drive) arrived new in box. The front wheel drive wouldn’t engage and the height adjustment kept dropping down. After 1 hour of use the machine completely seized up. Husqvarna refused to honor the warranty stating severe abuse of machine. Screws on the undercarriage became loose and fell off causing it to hit against the blade. Amazon has stopped selling this model due to the same complaints and issues. I tried posting a review on their website and they took it down stating irrelevant content. That’s why their rating seem high when in fact their product is rated very low and many people have complained about the same issues. Stay away!!!
Husqvarna LTG 2654 mower is trenching my yard. The mower deck is digging up my yard. When I raise the deck so it doesnt dig up my yard, it cuts the grass too high. A voltage regulator had to be replaced in 1 year of operation. I did it myself to save 6 hours of driving to a Husqvarna dealer and was told by a Lowe’s rep that Husqvarna wouldnt pay for the regulator. I tried to call Husqvarna and was put on hold for 45 minutes (no one answered).I had a Sears mower that only needed a fuel pump replaced in 8 years of operation. I gave it to a friend a year ago and its still in use today. I wish I had it back. I would encourage you to not buy a Husqvarna. Their consumer department is not user-friendly. I should have bought a Simplicity mower from a local dealer.
For the amount of money we spent on our Husqvarna YTH26V54 youd expect AT LEAST some quality in the product. However, from the battery constantly draining and needing to be jumpstarted to the belts needing to be replaced as well as a rod breaking. Not worth the money, the hassle, or headaches its provided. Id have better luck with a pair of scissors versus this lawn mower. Research before you buy and dont waste your money on something like this one.
Bought AWD Husqvarna mower at Ace Hardware less than 2 years ago. Brought it home, gassed it up and would not start. Took it back and they messed with it and put premium no ethanol gas in it. Back home it started. I rarely use this mower as a yardman usually mows my lawn, but I use it to tidy up. The mower has been used maybe 4 times. I have used it once this year on 05-10-2015 and tried to use it today 05-22-2015. The AWD is not working. The cable is loose and will not empower the AWD. The thing is impossible to push without the AWD. This mower has not worked properly from the git-go and I should have asked for my money back. Now I have to somehow load this heavy thing up and take it to a repair shop. I am 75 years old and wish I had bought a cheap mower from Wal-Mart as I have done in the past and had no problems with them, plus Wal-Mart will return your money if returned in a timely manner. Ace did not want to do this and they are local and I live in a small town, but I should have stood my ground and insisted on a refund.
Have bought a Husq LT 1597 ride-on mower and for the past 2 years the cutter belt keeps running off the pulleys when the disengage lever is used. The mower shop comes, takes mower away for 3 weeks, and returns with belt in place and charges $300. This has been going on every 2nd month for 2 years. The belt when disengaged flops around and the engine pulley continues to rotate which pulls the belt up and off the rear tensioner pulley. The design here is really bad. The belt should be pulled off the engine pulley. Nope they disengage at the cutter plate. Drrrrrrrr, off the course the belt will continue to rotate as it is still in contact with the engine pulley. This is very dangerous as the cutters are meant to be disengaged but the belt is still thrashing around. Afraid this is the first and last Husq. The service sucks at $300 to put a belt on, of course this is not a warranty issue. Well it is a customer satisfaction issue.
Like so many others, after 3 years the axle broke and the left back tire fell off. After 4+ weeks (at the end of the season) a new axle and transmission was supposedly repaired for $1,100. First time out this season and first time used since the repair the forward/reverse lever sticks and there isnt enough umph to get up a slight incline. Have taken the lawnmower back to hopefully get it fixed right! Have had other smaller issues with the lawnmower in the last couple of years. Wish I had read all these reviews before I bought. Needless to say, Husqvarna NEVER AGAIN!
A year after I had my Sears 26/54 it also would not drive uphills but was OK straight ground. The issue is a bad main drive belt-it shows no sign of wear but either stretches some or gets slick. Changed belt problem fixed. As for toe out all Sears and Husqvarna have some of this issue and nothing seems to be out of spec or bent.Fix is to set right wheel straight ahead go to left drag link and cut it about in the center. Now move left wheel to straight position matching the right wheel straight forward position. Then go down to left drag link and overlap both ends. Mark the excess length then cut off. Get a steel angle iron or scrap put it under both cut sections. Clamp with vice grips on angle bracket and each end of link. Have angle bracket welded to both ends of link and Voila. Away you go after replacement. Be careful. Weld will be hot. Saw this done to an older Deere and said I have the same problem on a tight turn mower should work and it does.
I have a riding mower that the gas tank goes bad on. They break, and Husqvarna is well aware of the failing part. So how do they help - they stop making the part so the mower is useless. Do not buy this brand if you intend to be able to use it for a long period of time. When I contacted customer service they sent me to a vendor who also doesn’t have the part.
Purchase snow blower Husqvarna from business that deals with Husqvarna. Purchased snow blower in 2015. Never used it. No snow. This year went to use it and found that plastic frame that is closest to ground was bent in one spot causing paddles to hit bent spot and not allow paddles to turn. Warranty was still good. Called Husqvarna and the place I purchased it from and got the big run around. Who put plastic in a area that comes in contact with cement.
When mowing, the Husqvarna 48 mower leaves stripes. Sears said I needed new blades. After buying $75 worth of blades, it still does it. I have adjusted it to specs and they can’t seem to tell me what I should do. I don’t recommend one of these unless you’re just cutting a weed field. My 1970 Wards mower with broken deck wheels cuts without stripes.
Husqvarna 128LD overheats. Purchased a refurbished weed eater online from VMInnovations and it initially seemed ok until I actually tried to do a trim job with it. The unit overheats after about 10 to 15 minutes of use and dies, wont start again until it cools. Unit comes with a worthless warranty from the manufacturer. No factory authorized dealer will service a unit under warranty unless you bought it from them. Why would Husqvarna authorize someone unwilling to do the job? Calls to the manufacturer require 2 hours on the phone dancing around with them on one please hold after another only to be told that refurbished units only carry a 30-day warranty.Tried explaining their authorized refurbished seller has a 90-day manufacturer warranty spelled out on their eBay to no avail. VMInnovations claims it is only warrantied by the manufacturer so I guess nobody warranties Husqvarna anything. An item being refurbished should be just that but it should be thoroughly checked to make sure its ok. Buyer beware: unless you buy their products from a dealer and overpay for it dont expect warranty. Husqvarna is fully aware of this fact.
I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting season. The first year or so was great. It was lightly used. The property was flat with no major bumps, etc. The next year, a piece that engages the deck broke. It was covered by my extended warranty so it was fixed. My third year into the mower is when I started to have problems. The spindles broke a least 1x each mowing season. The pulley wore out. The deck broke where it attaches to the frame and I had to have it welded back in two spots. The next year the deck began to split apart horizontally on once side and vertical on the other and I had to replace the spindles again. Now...heading into the new mowing season, one spindle needs replacing again and needs new screws and the deck is kaput. I will never buy another Husqvarna mower. Very very disappointed in the quality of a mower I paid thousands for.
We bought a Husqvarna RZ46i Zero-Turn Mower at Lowes 4 years ago and its been nothing but a headache. Weve had carburetor issues, blade issues and the Smart Switch is always an issue. Today the Smart Switch popped, caught on fire and smoked. Luckily it didnt hit my hand. Now we cant start and use the mower unless we pay $250 for a new switch. Garbage is what I would call this machine and its dangerous garbage.
Husqvarna lawn mower - I bought this at the end of 2013. It messed up at 2014, Lowes wont fix it. This is ridiculous. When I engage it, the blade stops turning. Please call me: **.
The AWD walk behind lawnmower with a Honda engine we used it 3 times and the skirt at the back is tearing away, Husqvarna will not cover under the warranty but the dealer will cover it at cost. Really disappointed with the company that makes the mowers as I am going to have this problem with a new mower for the rest of its lifetime.
On April 1st, 2012, we purchased Tractor Husqvarna Model YTH24K48 from Lowes store 0730 without first reading the horror stories depicted in here. On 9/15/12, after 5 sorties and only 11 hours of operation, the drive belt broke. I called Husqvarna Customer Service (no-service?). The agent arrogantly told me to read the warranty, Sir, it specifically says belts & blades are not under warranty, blah, blah. I felt like a kindergarten pupil lectured by a mean teacher. At the end, I even apologized for my ignorance. I went to Lowes (0730/Douglasville, GA). What a difference! Sandra, the customer service agent, attentively listened to my plight and decided to call Sonja, the store manager, who also politely listened to my story. I got the belt for free and she apologized for Husqvarnas rude service. Once again I was impressed with Lowes customer service. I know I purchased a bad product ($2K+) but I dont blame Lowes. On the contrary, Ill continue to buy there any product without hesitation. Caveat Emptor. Its my fault; I should have done more research, i.e. on this site!
My Husqvarna is a great mower and cuts level for a 42 inch riding mower. I would recommend this mower as it looks as good as it works for me. I had a John Deere but it did not pick up leaves and pine needles as good as the Husqvarna.
May 28th, 2016 I purchased the 54 Husqvarna riding mower from our local Lowes Home Store. We were told that it was top of the line for quality and customer service. As we were in the process of buying it we asked several times about warranty and owners manuals, the cashier ignored us. They finally went online and printed a copy, but gave us no warranty card or any of the tools for adjusted mower components or washing the deck. As we exited the store and walked to where they were loading the mower I watched them ram the grass guard against the side of the trailer and heard a crack. The guys loading it told me, No worries. Come back on Monday and we will give you a new one. When I got it home to unload it, I noticed that it did not look new. There were signs that it had been used before. So on the initial test run I pulled the knob upward to engage the mower deck and the engine almost choked out and the mower deck shook violently and then the entire body of the mower continued to vibrate as I started to mow. During this run I notice that the digital hour indicator read 7 hours, but the one that I thought I was buying only read 1.2 hours of use. About 20 minutes into my mowing the transmission disengaged and the mower stopped dead in its track. This happened again about 10 minutes later. This forced me to shut down the mower, get off and reengage the transmission pin each time it happened. I finally shut the mower down so I could look the mower over better. I notice scratches on this mower that was not on the one I had purchased. I also looked underneath the mowers blade and deck and up toward the deck drive-belt pulley and noticed that the base of the center shaft appeared slightly bent and the mower deck did not appear to be attached properly. So what I bought was a new mower, but loaded a refurbished one in its place. I loaded the mower back up and delivered directly back to Lowes. I spent three hours trying to get my new mower and Lowes staff gave me the biggest run-a-round ever. They tried to tell me that they could send it back to the dealer and have the mower repair, but I would be responsible for the cost of repairs. I flat refused to take anything other than a new one. Then a store rep took me out to show me one identical to mine, but he said was new. I was looking it over and there were signs everywhere indicating it was used. The seat was torn, there was dirt and grass under the mower deck and again, documentation package was missing. I went back to Customer Service and demanded a refund on the spot and after a few minutes the store manager came over and completed the transaction and my $2500 plus dollars was refunded.I blame Husqvarna 30% for the poor quality of their equipment, but Lowes gets the most blame for their poor customer service and deceptive business practices. I have no intentions of ever buying from Lowes again.
I wrote a letter to the Customer Service Department in North Carolina and received a response from the Husqvarna Technical Department and their response was, With your machine being out of warranty by more than a year, I will not be able to help you fully with the cost of repair. With that stated, I can alleviate the greatest cost of the repair from you by supplying you with the parts needed to get your machine operational once again. If you accept this offer I will ship them to you direct. I responded back to them with the parts that were needed (approximately $235.00) that the repair shop gave me. Within less than one week, all parts were shipped to my home address and I delivered the mower and parts to them for repair. My only cost will be for labor which was quoted to me to be about $75.00. Thank you, Husqvarna for standing by your product and for the help and assistance you gave me to rectify my problem. My faith and trust in your company has been restored and will surely pass on the word on how you stood by your product and kept me as a customer.
Husqvarna ZTR mower only 2 weeks old has lost tension on the deck idler pulley. I called to get some information on how to fix this and they could only send me to service shops many miles away. They had no desire or ability to let me have the technical service information to fix this trivial problem; rather, they want to direct me to expensive service and much cost for transport. This is beyond lousy service. Every lawnmower owner should be able to get decent technical service documents.
At 22 hrs on the 54-inch Zero turn mower, a piece of metal under the mower deck came loose and got wadded up in the blade. The dealer was NO help at all, but referred us to a warranty center that told us it would be at least 8 weeks before they could repair it - so we found another warranty center in town here. The second repair center said it would be about 2 weeks to get it done -- THEN we find out that they had to send it to the ACTUAL repair department 150 miles away - then we found out that it would be 6 to 8 weeks before a Husqvarna rep could look at it to see if it would be warranted.We could not talk to the person at the repair station because he was out for the day. We then called Husqvarna customer service (LONG wait to talk to someone - AND - EVERY time we get transferred to another person). The person we were talking to called the repair department where the mower is (STILL) and again, the person to talk to there is out for the day. The one time we did finally talk to the repair department head guy (when we finally were told about the 6-8 week delay). He said that our mower was the FIRST one that they had gotten to work on since becoming a warranty shop (THAT is scary). The Husqvarna company says they will call me when they talk to correct person at the repair center. At this point, we are without a new mower for 4 weeks.
At one and half years old, the mower began to lose the drive belt off of the pulleys. I purchased a new belt thinking that was the problem and began to install them. During this I discovered that the two bolts holding the front of the transaxle were missing. On inspection I discovered that they had stripped the threads in the transaxle. Looking closer I found that the frame mount brackets were breaking. One of the missing bolts was found on the deck. With the mechanical experience I have after looking at the 2 bolts, they are not long enough to handle the pressure placed on them during operation. They only go into the transaxle about a 1/4 inch. I checked the cost of the repairs and it was more than I wanted to spend on this mower. I decide to attempt repairs myself and was able to make new axle mounts that i bolted to each side of the mower frame. I looked at the transaxle schematic and discovered that I could remove the 2 bolts on top and drill from the bottom of the axle out through the bolt holes on top. This allowed me to install two four inch log bolts through the axle and the frame to secure it with lock nuts. This has worked for 2 years now. I was lucky that I repaired this issue for $20.00 and my labor. Now the steering system has failed. I have had issues with the steering drag links bending and allowing the tires to spread in the front making hard to steer. I have had to straighten them every year of use. This is all poor design issues.
I tried to buy a replacement cover for my lawn tractor grass catcher directly from Husqvarna. Was politely told there is no replacement part available even though I have the cover part number. For $400.00 I was informed I can buy a whole new grass catcher accessory. Love their equipment but this situation is disappointing.
We are a dealer for Briggs, Kohler, Mtd, Speeco, Honda, Dolmar, Echo & Grasshopper. When I inquired to Husqvarna about being a dealer, they sent their representative to our facility. He looked it over & said, Well, its not conducive to the facility that we want to see. The funny thing is about twenty miles away, he signs up an Amish guy with a much smaller showroom than we have & gives him a dealership. Whats right about that? I guess I didnt realize that Husqvarna discriminates who can be a dealer & who cannot depending on your heritage.
I purchased an all wheel drive Husqvarna mower from Lowes and it was a good reliable lawn mower for about a year, after that I started having problems with the transmission. I ended up pushing more than it went forward on its own (it went very slow). The 3rd season (still under warranty) I brought it in for repair and the service center said it was used commercially and not used for residential cutting so they said it was abused. I had a Toro for 20 years and it was still running when I got rid of it. I live on a half-acre so theres a lot of grass but I dont own a lawn maintenance service and I do not let anybody else mow with my lawn mower. I also dont know how you abuse a transmission, the outside of a lawnmower is just fine and so is the oil and it starts up just fine. I called Husqvarna to dispute it but they said they stand by the repair centers judgment since they cant see the lawn mower. They sent me a $50 gift certificate to go use at the service center. I never brought the lawn mower in for any repairs, this would be the only warranty issue and they still would not cover it. I do not recommend Husqvarna.
After buying a new snow blower in Dec of 2016 I got home, I realized it was broken, I brought it back to place of purchase and was informed that I had to bring it to another town to have repairs done. After borrowing a truck to do so the guys at repair shop told me they dont do warranty work and gave me another number and address from another town, off I go again. After driving 45 min to another repair shop they also informed me that they dont do warranty work, they gave me another address. At this point Im getting really impatient so I call the place where I purchased the blower and told them I was bringing it back and for them to deal with the headache, 3 weeks later Im still sitting at home waiting for a blower that I didnt get to use yet.Now they are telling me theyre having trouble getting Husqvarna to pay for parts and repair so I called Husqvarna myself to see what was going on and customer relations told me with an attitude that it was my fault for bringing it back to the place of purchase and I should have brought it directly to them, 4 hrs away and that it was nothing they could or would do. I told them I should have bought a Honda and avoided this mess altogether and thats the last 1600$ they will ever get from me. Winter is almost done and I didnt get to use my snow blower once and its sitting at Canadian tire past 3 weeks and looks like its going to be another 3 weeks if they even fix it?
I called Husqvarna when I initially bought my mower to say I thought there must have been a packaging issue because the pull pins used to adjust height were broken off of the 2 models in the store. Apparently, pull pins are just a bad design. Mower has probably been used about 30 times, bought in 2015 for Kansas use, and have not had any problems. In fact, it has been great for all the reasons I did buy it! However, back to the pins. A friend mowed for me last week, and apparently put more muscle into pulling the pin for adjustment (which they are a little sticky sometimes) and it broke off in his hand. Just sayin... Bad design on those pull pins. Buyer beware, and Husqvarna fix that crap!
I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.
I use a push mower, not a ride one. I mow about 4 acres with it! Had it for 2yrs. Never has let me down! It takes a full day just to do the front yard. I do it for the exercise.
On May 2nd, 2012, I bought a Farm Tough chainsaw from Tractor Supply, which I paid $399 for. I needed a 20 saw for some of the bigger trees that fell during tropical storm Irene. I have a 16 Poulan, and an 18 Homelite. I have owned chainsaws my whole life. I figured I would pay extra for a top of the line product. Boy, was I wrong! It ran great when I first used it, and I babied that saw like no others because it was so expensive. I was really impressed with it. Then, on the sixth time, I was using it right at the beginning of Hurricane Sandy when a tree fell across the street. While cutting it out of the way, the chain popped and a ping sound came from around the recoil/brake area.After I put the chain back on, it felt funny when I tried to start it so I bought it to the Husqvarna Authorized service center Curtis Feed & Farm Supply located at 3454 County Route, 74 Greenwich, NY 12834 (518-692-8529). They took it in on Tuesday and were finished with it on Friday. But to my amazement, they handed me a $33.12 bill claiming that a defective hand guard isnt covered under warranty. He couldnt give me a reason why it broke, got misuse or so forth. So, I paid for a top of the line chainsaw worth $400 and every sixth time of using it, it would cost me $33? Really? I could have bought two Craftsman 20 saws for the same money!I took it back to Tractor Supply which was on the way home from the service center, not expecting them to take it back and refund my money - but they did even though I bought it back in May! So A+ to Tractor Supply, and a big F to Husqvarna and their authorized service center. Their brand will be forever junk to me and anybody whoever asks me!
I bought a Husqvarna LGT2554 which I paid 2600 for. Thought it would be a good mower that would last me for awhile and I even bought a four year warranty. Boy was I wrong! It wasnt long that I had the mower that the Right front wheel fell off. The bearings chewed up. That came out and took it to the shop. Bearing on back order. Finally get the mower back weeks later and start mowing again. After several hours of use same wheel falls off. To shorten the story this went on for the first three years I had this mower not to mention the starter going out. After three years of the wheel falling off they finally put a new front axle on it which was on back order. Didnt get to use the mower the whole year. When I did get it back it didnt take many hours of us before the same wheel fell off. They put a new wheel on it this time. Started mowing again when I got it back and the next thing it wont move. I figured the main drive belt broke but it was intact. Started pushing it back to the house and lo and behold the left rear wheel falls off. Upon inspection, the axle broke. By this time my extended warranty had ran out. Called Husqvarna and they basically told me that they were not going to do anything. I had this mower four years and it stayed in the shop more than I mowed with it. I had to buy a new mower this year and you can bet it wasnt a Husqvarna. I think when you pay that much for something it should last for years if you take care of it. This on was a lemon from the word go!!
I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.
We purchased a leaf blower and a 46 riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.
My experience worse a disaster from day one: The first year/year and a half entered the shop 6 or 7 times for different reasons. One time the people at the shop were surprised to find out that the clutch was gone, they said it was very rare. I had a John Deere 15 yrs old, and I never knew there was a clutch in these machines. Everything that could break got broken. I am taking it tomorrow again because the belt broke for the second time. Changing the oil is the messiest job you can do, and the deck does not raise high enough, so it cuts so short that the Florida sun burns the grass immediately. On top of that I spent $300.00 in attachments (what the hell was I thinking??!!) that I used only a few times because the chute was getting clogged. It is hard to believe that there was any engineer involved in this product.My John Deere started giving me problems at the end and I sold it. I dont want to sell this one because I FEEL I AM DEFRAUDING PEOPLE. This machine may be great in Canada, or to ride with the grand kids at 6 mph, but certainly useless to mow the grass... unless you dont care about destroying your lawn. I WISH I HAD READ REVIEWS BEFORE I SPENT 2,000.00 IN THIS PIECE OF METAL. By the way: The customer service people are very nice because they are so used to complaints but do not solve absolutely anything. 40 on the phone to be transferred yesterday to the escalation department, they apologized saying that the escalation department was very busy. Well... I believe that!
I purchased one of your tractors from a Sears store. Had lots of issues with the blade engagement switch. Also I cannot buy blades for this lawn mower. It has the clip-on blades which are not available anywhere. Which makes the lawn mower useless unless I purchase new deck mandrels and new blades. Great job you guys. Again I will never use another one of your products and I will tell everyone I know about the issues Ive had. And I do realize you guys could care less about this letter but it makes me feel better.
Lets start off with I bought the hu775h push mower rear wheel drive. Start out fine used it for two months. The next year went to cut grass and the drive handle breaks in half. Lowes wouldnt replace it nor would the dealer. They told me I should have bought the extended warranty. Then this year the front wheels drop to the ground, cant push it. Undoubtedly there are plastic bushings holding the front axle and one side broke, cant get a part so the dealer tells me. I guess the only thing made in USA is the motor. The rest made in plastic from God only knows where. 400 dollars of junk and probably havent use this heap of junk no more than 25 times. The only reason yall keep making this crap out of plastic is because you know it will tear up and you just want people to spend more money. And yall call yourself American made built to last. When it should be called American junk, please waste your money and make us richer. What a joke your product is. Should have bought at Walmart. Last longer than this junk.
Husqvarna HU 675 AWD walk behind mower. I purchased this mower in June of 2014. It has a 3 year warranty. So far it has had a running problem which the dealer found to be a part missing on the carburetor. The dealer replaced the whole carb under warranty. The front drive wheel adjusters bent and both wheels were angled in at the top and out at the bottom. The dealer replaced both front adjusters under warranty but Husqvarna said they would not ever replace them under warranty again as they thought it must be from me abusing the mower, which is not true. The second summer the rear wheels center hubs wore out and both wheels and rear adjusters and some gears in the wheels were replaced by the dealers after a several week wait for parts. The blade adapter wore out so that the blade just spun around. I replaced the adapter and blade at my expense after waiting for parts to come. The outside of the air filter, the filter, and the pre- filter fell off and were lost. I had to buy the new improved complete assembly at my expense because they no longer made the one that my mower came with. This part took about a week to get. The front wheel adjusters were straightened by the dealer but after 2 mowings they are bent again and will not hold adjustment. Last week the drive cable for the AWD broke and they are on back order of at least 15 days. I contacted Husqvarna the time before this breakdown and was on the phone an hour with them and on hold. They did nothing but ask me for model and serial numbers and name at each person I was connected to. After 1 hour of talking and waiting on hold they disconnected me. Today I called again and was told they needed all the info again although they have had many records with my name on this mower. I did not have the info as the mower was in the shop so they would not begin to help me. I went to the shop and called them back with the info and after an hour they said they would review what has happened and call me back. Needless to say I purchased an expensive mower that I thought I would get great service from and that just has not happened. I have spent many weeks each summer without a mower that is usable. It does not matter that it is under warranty because it is their discretion whether the mower is being abused. The dealer has claimed several times that I am letting a fat woman ride on it or that I am jumping up and down on it or that my wife and kids are doing something to it. Nobody has used or probably ever touched the mower except me and the dealer. At the moment I once again am without a mower while it sits in the shop for over 2 weeks minimum for a part that is back ordered. On a positive note, both the front and rear wheel adjusters have now on the newer models have been replaced by a different type. The air cleaner housing has been replaced on the new models by one that has an additional snap which may keep it from falling off. Meanwhile I wait weeks to get my sub standard mower repaired... again.
Bought a Husqvarna weed eater Model 224L at Lowes, 4/12/2015. Paid $367.40, used the product twice and it would not run any longer. On 7/30/2015 took the machine to repair shop that was suggested by Husqvarna which was The F.M. Pile Hardware Company in Charleston WV. Was told they would look at it and repair within a week. On 8/05/2015 called the Hardware Company and was told they had not looked at the product as of yet. Contacted the Husqvarna Company and at 1-800-487-5951 and was on hold for 20 minutes then told there was nothing they could do.
The mower deck has never been level and will scalp the lawn at a 2.5 setting. The dealer will not or cant get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I dont feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.
I purchased a new Husqvarna 580 BTS back pack blower August 11, 2019. It ran for approx 10 minutes and the coil went bad. Brought it into the dealer for repairs. Told it would be two weeks to repair. Two weeks came and went. I was told the part is on backorder and it would not be in until 2nd week in Sept 19. September came and went. October came and went etc. In November, I was told the part would not be avaiable until first week in January. Well you probably guessed by now... I was just told February 2020.Husqvarna would not back up their product. Their customer service was of no help. The person I was speaking with did not even know what a backpack blower is. I actually had to tell the customer service rep what it was and what it was used for. I now am the proud owner of a $550 paperweight with no repair date in site. Oh lastly, the icing on the cake... Husqvarna wants $15.00 to ship the part when it does come in. Incredible.
Purchased two brand new push mowers from Lowes, both have been terrible and one just died. We had purchased the extended warranty yet like everyone else; they blame us for it breaking. Terrible product and terrible warranty. I will no longer purchase from Lowes or a Husqvarna product.
After trying to get my McCulloch chainsaw to continue running after 25 years and unable to get parts, I finally decided it was time to break down and get a new chainsaw. I was at Lowes and decided to buy the Husqvarna Model 440 as it seemed to be the best fit for my needs. Between being extremely busy and injuring my elbow, I did not get to using the chainsaw for several weeks. When I went to use the chainsaw, it would not start. I tried several times and the chainsaw would not fire up. A check of basic systems indicated it was getting gas (the plug was wet) but saw only minimal spark. I called Husqvarna expecting customer service but I was told that I would have to take it to the dealer for warranty repair. They gave me the name of a dealer with hours that are difficult for my work schedule. When I took time off from work to get to the dealer, he told me that he does not do warranty work on chainsaws purchased from Lowes. He directed me to another dealer not listed on Husqvarnas locator who does this work. They were also closed. So I still have a chainsaw that does not work, have had to take time off from work to get to the recommended dealer who does not perform this work, and spent money on gas driving around for a defective product. My expectations were: 1) Husqvarna telling me to take it back to Lowes where they would give me a new one and send the defective one back to Husqvarna; or 2) Send me return postage labels so I could send the saw back to Husqvarna (similar to Dell Computers policy). Instead I have the burden of repairing a defective product placed on the customer instead of the supplier of the defective product. Of all the items I have purchased in my life, I do not believe I have ever had such a poor buying experience. I will never buy another Husqvarna product and will warn my friends against purchasing Husqvarna products if this is their definition of customer service.
Last year, it started... (what looks like oil leaking out of the exhaust-muffler) and it had dripped onto my concrete floor. It had smoked at times when engaging the blades - when the load was put on the engine. I called Lowes Advantage and filed a work order. They had a company that they use in Virginia to check it out. When I got it back, I read the work order and what was done. They did a service tune up on it. They changed the spark plugs, changed the oil and filter, and changed the air filter. Their paperwork and one of their employees said that they also sharpened the blades and detailed (cleaned up the mower). But, they didnt sharpen the blades or detail (clean the mower). The blades hadnt been sharpened and there was still oil residue on the muffler and chassis area. They said that I would have to pay for it. I called the Lowes manager and complained. I clearly said that I dont think its been fixed, that there seems to be an engine problem with the rings or the block. He said he would make a note of it and I didnt have to pay anything. Well, I didnt know what to do. What could I do?... Last week I mowed with it for about the fifth time since I had this done... Still the same oil looking leak as before. Yep, I think Ive been right the whole time, wasnt fixed... I just called 7-31-14 to complain again to Lowes Advantage. Theyre setting up someone to check it out again. I dont know if its the same company or not. I asked the person filing the phone complaint if theyve had similar complaints and she said yes. By the way, I bought two Husqvarnas at the same time from Lowes. And I bought extended warranties with each. The other one has been used the most though. But, now its starting to drip too. And all of the riding mowers that Ive bought new came from Lowes. An 18 HP 42 Murray Yard Machines MTD back in 1997. It was still mowing fine when I bought a 24 HP 50 Cub Cadet in 2004. Both were still mowing/running fine, but I sold them when I bought the two new Husqvarnas in 2012. Both have the Kohler Engines. Both 26 HP 54 cut...Since I bought them, Ive noticed that theyre putting Briggs Engines on them now... Have they had problems with the Kohler Engines? I paid good money for each... $2200.00-ish for the standard style riding mower and $2600.00-ish for the zero turn style riding mower... plus the warranties for each... And, when I first complained, I went to the Lowes store in person. No one really wanted to help me or they couldnt. They said that I would have to call the phone number on the mower... Well, it was the Lowes Advantage number. Couldnt they have helped me in the store, or called for me, or set up my complaint there in the store? I dont want to get stuck with a high dollar mower that isnt going to give me the service that I paid for... Sorry. Thanks, please advise... Im not going to check the attorney box below for me to be contacted yet. I will see if we can make this right first... Please help.
Bought a new DRT900H rototiller three weeks ago. Upon assembly I discovered a damaged recoil spring. Husqvarna customer (no)service wouldnt help because the engine was Honda manufactured. I was told to contact Honda. Honda service told me to contact a local dealer. Local dealer is filing a warranty claim. Three weeks later and I still cant run the rototiller. Ill never buy from Husqvarna again with this type of customer no-service! I got more support from Amazon than from Husqvarna.
Just purchased a Husqvarna riding lawn mower 46 for $1669 31 days ago and it will not start. Had trouble starting on the 1st, and 2nd time, 3rd time will not start at all.
After doing quite a bit of research, we decided to purchase a Husqvarna YTH22V46 for use at the mother-in-laws home. The unit was purchased on 4/27/14. The engine meter shows 11.4 hours of use. Yesterday, my wife called me from her mothers and said that the unit started, ran rough, then began billowing white smoke. She shut it down and called me. I went over to check out some things. Engine had fuel to the carb, spark to the plugs, correct oil level, engine compression (I checked with compression tester). It will spin over, but never so much as a cough in trying to start. Lowes didnt want to talk to me, since I was past the 30-day return limit for outdoor products. Husqvarna corporate didnt want to talk to me, just gave me the name of a Husqvarna repair facility in my area. It is actually a tool and equipment rental center. They told me to bring it in and they would look at it. I told them I only had a small car and naturally couldnt bring in a lawn tractor. The guy reluctantly said that they might be able to get it sometime next week, but would charge me $70/hour to pick it up and deliver it back. Husqvarna? You out there??... This would be a fine time for you folks to step up to the plate... not even 3 months old... only 11.4 hours on the clock... You there??????
Already had to replace parts on mower section and the belt twice in 2 years. For the money, should perform better. I believe purchased at Lowes in Norwalk.
DO NOT BUY ANY HUSQVARNA products. They are inferior machines. I purchased a YTH23V48 riding lawn mower 1 year ago. It has 27 hours on it and has been in the shop 4 times!!! Will not cut even and doesnt vacuum up the grass properly (purchased 3 bag system as well) so I have to cut the grass twice to get all the clippings. Waste of time and $$. Paid over $2K for this machine; deck was replaced which they said was bent. Put 3 sets of blades to no avail with 3 deck alignments, the crazy thing is to ONLY make right turns when cutting ridiculous so as not to leave grass clippings everywhere.
I was mowing the lawn when suddenly between the engine and mower deck, fire broke out and the entire mower was engulfed in flames and burnt to a crisp. This was a Husqvarna model LGT 2554 riding lawn mower. I would discourage anyone to stay clear of them.
I purchased the mower several years ago for residential land mowing for fire protection. The manual does not detail the required tightening of the pulley or blade. Hence the interface material suffers. You can tighten them as much as you want but the parts still wear out. $$$$$$$$$ 1. The material used in the drive spindle spline is very strong and the pulley material is very soft, hence it easily wears out. Same with the bottom of the drive spindle where the bottom star is soft material and the blade is very STRONG, hence the spindle wears out quickly. $$$$$$$$ 2. ZERO customer support. I have left a total of 5 requests over the years to contact the factory and the common response is, thank you and a factory representative will contact you in 1-2 business days. NEVER HAPPENED. Last request was in mid May, NADA.I can fix my problem because I have the experience and tools to do so. HOWEVER, any lay person is at the mercy of the poor customer service and expensive replacement parts cost. My hope was to communicate with the factory as to the problems I have been subject to and wanted to offer engineering solutions. They seem to not care!!!!
I had a similar situation to some of those Im reading here. Bought a Husqvarna riding mower at Lowes with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasnt covered. We didnt hit anything and there is NO damage to the blades, but apparently that doesnt matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and Im not real happy with Lowes at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.
My Husqvarna blower model 125B is less than 2 years old. It quit running so I called Husqvarna to learn what I had to do to get it fixed. I took it to one of their authorized dealers for repair. When I went to pick it up, they charged me $42.08 to repair a gas line. So I called Husqvarna again and was told that gas lines were not covered and they hung up on me. I have a Stihl blower that is 7 years old and a Sears blower that is 12 years old and I never had problems with the gas line. They must be using very cheap gas lines and obviously dont care to keep me as a customer. I would never buy one of their products again and I will tell anyone I see looking at one of their products not to buy one. Buy a Stihl or anything but a Husqvarna.
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
Never have a issue. Always starts right up and havent had to buy new blades. Yet have it over a year. Its a amazing machine. I highly recommend. It does what its supposed to do with minimum maintenance. The best brand out there by far.
I bought my Husqvarna gas push lawn mower at Sears. It had a 3 YR warranty compared to Sears 2 YR warranty on their Craftsman brand mowers. I had a gas (ethanol) problem within 3-4 months... Sears fixed it. I had another same gas problem 1 year later. Husqvarna sent me to one of their authorized service repair centers. They fixed it with Husqvarnas OK. I now have a 3rd same gas problem. Husqvarna sent me to another service dealer. They will NOT fix it since Husqvarna does NOT cover the Kohler engine. I called Husqvarna to ask about this and they said the 3 YR warranty is only for the mower (housing only??) and not the engine. They told me they didnt know why they fixed that same problem twice before even though it is still under the 3 YR warranty. Beware and do NOT buy Husqvarna!!!
52 Lawn tractor - I asked the people at Lowes for a recommendation for a lawn mower. I told them I Had some sizable hills on my lawn up to a 20 degree grade. They said Husqvarna was the best and I bought one. WOW! Its the worst mower on hills Ive ever drove. Even a 10 degree grade makes the wheels spin. My Neighbor has an old Craftsman and it has no trouble with the hills. Very disappointed. I spent $3000 on a lawn tractor that I have to push up hills. I ordered tire chains for it. Hope that solves the problem. It also leaves two lines about three inches wide that do not get cut. Every thing must be cut twice which doubles the time I take.
I bought my Husqvarna 775 - 1.75cc $499 in 2014 at Lowes and it failed to start after 2 years. I lost my receipt. I went to Lowes and they said I need to change spark plug, drain old gas and put new gas in. I did as they said even spark plug still look good, but still failed to start. I never use a lawn mower as bad as this Husqvarna before, never! My 10+ years old Honda never need to do anything each year after winter. It starts easily. Husqvarna is a bad brand for mower. I dont suggest anyone to buy it.
Lowes ended up taking the tractor back, and gave me a new one... New one works great.
Bought model 725 AWD push mower from Lowes in Sept. 2015. Used it 5 times and begin having to pull rope too many times to get mower started. Suppose to start in two pulls. Then at about 10 times using it All Wheel Drive cable stopped working. After looking at the underside of mower noticed molded part of transmission where cable goes into was broken off and missing so AWD is useless now.Mower is too heavy to push without the belt working. No help from Lowes customer service and couldnt find a local dealer to try and get it fixed under the 3-year warranty. Which Im pretty sure they would say it was my fault. Transmission part that broke was made of plastic. Bad choice for a $500 mower. Husqvarna doesnt even carry the transmission after a year old. Replacement part online from source other than Husqvarna is $80 plus the cost of having it installed. Not buying another mower from them!
Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used 2 times and 2014. Attempted to start in 2015 and lawn mower failed to start. Took lawn mower back to Lowes and was told that the carburetor needed to be replaced and I needed to pay for it. Was told by Lowes Husqvarna refused the claim for repair.
All in all the RZ4621 has been a decent mower. I am writing this to maybe save someone else who has purchased this mower, some time. I was going through problems with my deck belt coming off continuously. I could not find a single review that helped solve my problem. Every time I would go out to mow, I would engage the blades only to have the belt fly off. I would re-install, try to engage again and the same thing. Sometimes it would take as many as 12 times until it would hold and I could mow. Now mind you this happened every single time I would go out to mow. Once it would stay, I could shut it off and start it again that day, but sure as Im writing this review, I would have to do the same thing the very next week in order to mow again. I tried everything from all the reviews and complaints that I would read - I tightened the spring, I changed the idler pulley with the belt keeper, you name it, I tried it. I finally read a post on a forum somewhere where a guy was going through the exact same thing. Someone had suggested he tighten the bolt running through the other idler pulley which tightens the idler arm firmly to the deck. I went out to check the situation of my idler arm and it was as loose as a goose. For some reason it never dawned on me when putting the belt back on time after time that the idler arm should not have play in it. I guess what did I know. Bottom line is this - If for some reason you cannot get your belt to stay on when engaging the blades, check your bolt that goes through the pulley that attaches the idler arm to your deck - You will be glad you did. I have not had this happen to me since then and I check to make sure the 5/8ths bolt is tight before using the mower. Life is good now and the months of aggravation are over. I hope this helps someone.
Husqvarna chainsaw 240 - I got this chainsaw at LOWE’S, and it started. I cut 3 pieces of wood. Then I was not able to start it, and once I did, it did not stay running. And I kept restarting it according to instructions provided, but it just kept dying. And I have experience with chainsaws, so I know what choke is and how to start and operate it. But this one, once it warmed up, just kept quitting. I also checked the tension of chain and used proper gas-oil mixture. Stay away from this chainsaw.
Husqvarna are the worst chain saws you can buy. They break down and malfunction more any other saw on the market. Also, the customer service is the worst of the worst and their reps will even admit it to you!
On 6/06/2011, I purchased a Husqvarna LGT2554. I used it once, and then it would not start. No fuel at carburetor. Lowes replaced it on 7/25/2011. I used this one 3 times. I went to start to move and have the same problem as the first one. I called Lowes for the repair center; I was given a wrong number. I called Lowes again and was told if I wanted it picked up for repair. I should have bought a John Deer. I still have not gotten a number for a warranty repair. Next time, I will buy a John Deer. I do not have any way to get this thing to a repair shop. No name and number for a repair shop. I dont know of any place to purchase parts to repair for myself. I just wanted you to know that your high-priced piece of junk is just that. I am a businessman in Tulsa, OK and I assure you, everybody I come in contact with will be made aware of my problem and the quality of your product.
I purchased my push mower about 2 years ago and I have had problems from the first week. First the belt that drives the wheels keep falling off. After about 20 times of this, I played with the spacers in order to get it to stay on for more than a month. Then one of the handles that you use to start the drive broke. I cannot get just the plastic handle. I have to spend $70 to get the whole assembly plus the cable. I have yet to replace it.This last breakage was the final straw. The drive cable broke due to a bad design. The cable rubs against a spring and there is no way around it. There should have been some shielding to protect the cable. The cable cost $40, but it will break again in 2 years due to the design. I had my previous mowers for about 8-10 years on average. I have never had such problems in my life. I regret the day I purchased this mower. If someone gave me $100 for it, I would sell it in a heart beat. Due to the design, I will have constant issues with this mower.
Bought from Lowes. After 2 years of mowing flat 2 acres, frame cracked in 2 spots, the Briggs has stopped charging. Piece of crap. Head light switch wont work. Midway thru mowing, electric clutch disengages where I have to go back to garage and hook up to battery charger to get deck mowing.
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
I purchased a 122c weed trimmer midway through the last summer season. I decided on this unit, because it seemed like it was made for much more than would be needed for my yard. I wanted something that was going to last. I even bought the overpriced Husqvarna canned fuel mixture. I didnt want any problems. The unit stopped working in August of this year. My guess is that the 122c was used 20 times. I emailed Husqvarna with no response. We had our yard equipment tuned up this fall. The tech opened the 122c up, cleaned it out. He didnt see anything out of the ordinary. He spent a half hour (and $30 of my money) on the unit with no success. I will not ever again buy a piece of equipment manufactured by this company. Caveat Emptor.
Their throttle cable breaks the plastic where the screw is going to come out. The weed trimmer has two pieces and the bottom piece always comes off. I would recommend anybody who wants new equipment to not buy Husqvarna by steel. They don’t even help their customers. Every time I call they laugh in your face. The model is 128LD hey pile of junk. On top of that I spent $220.00 on 10-22-2018 and it’s even still under warranty.
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.
I have had nothing but trouble with the front steering system. The front tires tow outward, Ive done everything to correct but it did no good. Im going to purchase a new different brand because this one continues to destroy my lawn and also tears my tires, bought a new set and they are showing signs of wear. Last Husqvarna for me.
Always garage kept and maintained. All this within 8 years and $8000 invested in two Husqvarna Y48 riding mowers. The first mower after couple hours of use wouldnt start. The steering has become loose with play, can turn steering 1/4 turn before engaging wheels - no fix. Replaced all deck wheels and front roller - twice. Front bracket and main bracket for rear axle broke after 4 years. Seat material split open. Difficult to maintain good and level cut with deck. On many occasions, I had blades fall off due to spindle bolts loosening up and falling out. YOU GET WHAT YOU PAY FOR. IM BUYING A JOHN DEERE X700 SERIES NEXT.
I bought the 55R21HVD mower because my daughter wanted to make money cutting the lawn, and my Honda that I am using again is not self-propelled. The Honda is 18 years old and has only been in the shop for routine maintenance. My daughter was complaining about how hard it was to use the mower. The self-propelled would not disengage when pulling the mower backwards. You have to lift the rear wheels off the ground, engage, and then disengage the drive unit to get the system to release. The knobs fell off; the clipping bag falls off. The wheel height will not stay in place so the deck drops down and scalps the grass. It was still under warranty so I took it 30 miles down the road to get it repaired, and the first time she used it nothing had been fixed. They didnt replace the missing knobs. Since then, the gas leaks someplace; the rear axle height shaft broke so when I welded it, I saw the poor quality of the welds someone had put on. The air filter case is broken; more parts have fallen off the bag, and this is the engine of all the powered equipment I own that I have to prime in the spring to get running. It has an auto choke system that doesnt work as well. The part that really upsets me is that you cannot talk with anyone who makes more than minimum wage. Husqvarna has no customer service. I have never seen anything so poorly designed. Do they want me to buy parts that are guaranteed to fail over and over? This is by far the work money I have ever spent. I wouldnt want it on my conscience if someone got hurt using a product that looks like it is made to fail.
The baffle center front screw hole broke and the baffle broke the blade. We bought the tractor pre-assembled from Lowes. Lowes would not repair because it was not in the maintenance agreement. We replaced and it happened again so we left the baffle center front off the blade was bent. I bought blades again and found the end of the shaft assembly mandrel stripped so now I have to repair shaft assembly, Mandrel in order to hold the mower blade. I hate this Tractor mower. I would not recommend this equipment to my enemy. I give no stars because I have had to repair it since we bought the darn thing. I guess I have to give a star to submit. :/
I purchased the Husqvarna 48 inch riding mower at Lowes. After the first cut I noticed my lawn did not look evenly cut. One side was a little higher than the other. I called Lowes and the associate said that maybe because it was the first cut the riding lawn mower needed some minor adjustments. I took it to a lawn mower repair service close to my home and dropped it off. After a week I went back and ended up paying $78.00 to have them tell me either the deck was bent or there may be some problems with the pulleys and or deck/parts. They said they really wasnt sure. So I emailed Husqvarna and explained everything. As being a concerned consumer I had waited over 5 months and still have not heard a reply back.
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my Husqvarna GTH52XLS garden tractor to the dealer for the 3rd time this summer. It started out running very rough, and then would die. When I took it in the second time, for the same problem, during that trip to the dealer I was told that I had an additional problem of the clutch being bad and would be going out. Fortunately this problem, as well as the idler pulley (which was also going out) were still covered under the factory warranty. I picked up the garden tractor yesterday, after it had been in the shop for 24 days, I brought it home and everything seemed to be working fine. I mowed for approximately 1 hour and brought it to the garage to add fuel. After refueling the mower would not start, it fired slowly and then would die. I called the dealer and he told me to bring it in again.Each time I take it to them it costs me $65 to rent a trailer for the round trip. Each time they have the mower they have kept it for at least 18 days. I spend a lot of money on this mower, over $3,400, and I expected a quality piece of equipment, it has been anything but a quality machine. Each dealer in my area, that I have spoken to, has told me that they stopped being a dealer and no longer carry Husqvarna parts. They said that the reason for no longer being a dealer has to with the quality of the machines and the fact that it takes them so long to get replacement parts, they report wait times of 6 weeks and sometimes even longer - they are getting tired of getting complaints from their customers. Although I have approximately 135 hours on the mower and I have had it for about 1 1/2 years, I am going to see what it will take to return it and to get my money back. I realize that I will undoubtedly have little luck with this, I am still going to try.
I purchased a 440 Husqvarna chainsaw less than a year ago. Ever since I took it out of the box, it has been hard to start. I took to an authorized Husqvarna repair shop to see why it was so hard to start and was told that, after removing the muffler, they could see that the piston was showing signs of being discolored from overheating. I was told that the warranty was voided because I was not using Husqvarna brand 2-cycle oil. I was using ACE Hardwarde 2-cycle oil and that the same mixture was working in all of my other 2-cycle engines. I asked if there was another reason the engine could overheat and was told that a too lean fuel adjustment could be the cause but that they did not have the time to do further investigation and most likely Husqvarna would refuse any warranty work anyway. On Husqvarnas suggestion, I took it to another authorized repair shop who confirmed that the carburetor was set out-of-limits and was in the full lean position. Husqvarna still refused any responsibility for the malfunction. I was told that there was no one in Husqvarna that can override a decision made by their warranty department. My advise is not to count on any warranty help from Husqvarna.
Purchased a 223L trimmer after reading reviews. This trimmer has lots of power and starts easy every time. But it will burn/blister my R forearm. The exhaust exits at my elbow. I am not the first person to get burnt by this trimmer. The Consumer Products Safety Division has received a lot of the same complaint. So far Husqvarna has yet to respond to my complaints. This product needs recalled as it is dangerous.
I bought my mower less than a year ago. The 4WD self-propelling mower worked great! First summer. Now the POS wont start, cleaned carb, spark plug, new gas, oil etc. Wont start. Lowes said they couldnt help me without a receipt. Arent you guys a big enough company to have a system where you can pull me up?! So aggravated. My electric non-propelled mower that was 20+ years worked 1000 times better than this mower. And that thing was free! Regretting my purchase. Will never buy another nor shop at Lowes.
I have return (27/11/2015) Husqvarna RZ4622T. Weld/metal fatigue on the cutting deck. The second bracket on the deck is showing signs of fatigue. Item purchased 23/06/2015 (124 hours run time to date). The supplier suggested it will more likely not be covered by Husqvarna. If this is the case it is poor support.
I purchased this mower because it satisfied my main criteria, namely, push, rear bagger, mulch option and most importantly a Briggs and Stratton 7 HP engine. My only complaint is the plastic wheels. Both of the rear wheels have broken completely off since my purchase. Plastic wheels?
My wife thought she was doing a nice thing by replacing my 10 year old Sears Craftsman riding mower with a new Husqvarna. In 10 years, I only had to replace blades and belts. My new mower eats belts at a prodigious rate. Every time I apply the parking brake with it running it eats a belt. The dealers have been no help with a solution. Also the rear transaxle broke both sides where it mounts to the frame. The mower engage switch has failed 3 times and the pulley housings break repeatedly. The belt also wrapped up all the safety switch wires and broke them when the belt flailed around. It also cleverly jams beneath the pulley on the transaxle so it needs to be cut into sections to remove. I will never buy another Husqvarna product. It is only 2 years old and was not a cheap purchase.
I bought my RZ4623 on 3-12-12 and my first invoice for warranty work was 6-21-12. While cutting a flat space of grass the deck began to shake violently. I raised the deck and again engaged the blades and it didnt shake as bad but the blade on the right side would not turn. Upon inspecting it closer I noticed that the pulleys are PLASTIC?!? And the bolt and shaft that hold the pulley to the blade housing is METAL? During normal use any mower deck gets a rough ride and it is just a matter of time before metal chews up plastic in such a rough place. I took it in for service and was without a mower for the better part of the summer. Last year was ok. Now this year I was cutting my grass and the same exact thing has happened with the same exact pulley on the right side. I see some people have said the belt comes off and Im guessing the bind and pressure puts extra force on that right side and either the belt comes loose or that metal shaft wears out the plastic on that side. $2600 from Lowes for this piece of crap and 2 out of 3 summers it will be spent inoperable. Lowes passes the buck to Husqvarna and Husqvarna wants me to take it to a service center and fix it. I dont want it fixed, I want a different mower. This is the last full summer of my warranty coverage and I already know this pulley WILL fail again. It already has done the same exact thing twice, why do I want the same LEMON back to break down again next summer to the tune of a $200 repair? There is a definite design flaw on this mower, a manufacturer defect, a LEMON is what it is. But you can forget a recall being issued. There is too much money spent to recall it. They would rather settle their issues one at the time even if it comes to a lawsuit which mine may come to because $2600 for a mower that wont mow 2 out of 3 summers is absolutely unacceptable!
New mower was delivered to my new house. It was a 23hp tractor with 48 inch cut. I mowed a large lot three times, logged seven hours of easy terrain mowing and then the tension spring broke. I only owned the mower for two months.
I am very dissatisfied with 2015 42-inch riding mower/garden tractor. It sounds like a bucket of bolts. It is very hard to start and the battery is no good. I only have a few hours on the mower and am just beginning the second season. I wish I had bought something else. As for service, I bought from a regular mower shop, hardware store. They sell massive amounts of mowers. But, when I complained about the problems beginning shortly after I bought it, there was no response from them. They acted as if these things were normal. Well they are not. Husqvarna has lost my business and so has the store I bought it from. That so, they have lost my future sales and sales of others that ask me how my mower runs. I am very disappointed.
I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 months. I have to buy a used 1. I also bought the SNOW PACKAGE. My problem is that I went out to plow about 6-8 inches of snow last week and the right rear axle broke off. This is first time that I used this snow blade. I was on this machine about 5 minutes and the right rear axle broke. I called Husqvarna and explained what had happened. They told me that they buy different and assemble them. They had me call Tuff Torq - this is the company that purchases these rear axles for Husqvarna.The lady from Tuff Torq stated that Husqvarna builds these tractors with light duty rear axles. The manager stated that Husqvarna should have put bigger rear axles on these and that have had numerous complaints. I talked with VAN at Husqvarna he is the manager- they sent me to three repair facilities and everyone stated that this rear axle was too light for snow plowing. Then Husqvarna refused to repair my tractor.Im going down to Detroit Michigan in two weeks and Im going to meet with a large law firm. When I called the law firm for some information, they stated in the Consumers Reports that Husqvarna has a 1 1/2 approval rating on a 5 scale. The attorney asked that I call Husqvarna one more time for them to send me a new axle or for them to pay for repair of this tractor. Then he stated that he was going to check if he can start a CLASS ACTION LAWSUIT against Husqvarna.
I bought a Husqvarna 48 riding lawn mower from a Lowes store. The mower starts easily and runs well. It also has plenty of power. It uses a lot of gasoline. Power takes fuel I know. My biggest complaint is with the mower deck. I feel it is either sub-standard or a bad engineering design. When I make a pass mowing my lawn there are 1 to 2 sections/lines of grass between the sides of the deck that did not get mowed down. This requires me to make 1 to 2 additional passes to mow those lines. Any ideas how this can be remedied?
Husqvarna Z46 Zero Turn Riding Mower - I purchased the above in April of 2014. By the second week of June I called my warranty service because the electronic start module died. I mean one minute Im cutting the grass; I shut it off to clear debris in the yard, went back to it to put it away and the module was completely dead. They came for it and after a week of waiting for the repair I was told that service center contacted the manufacturer and was told they did not have any in stock and it would 6 weeks before it would come in. I went back to Lowes where I bought it; they replaced it, and delivered a new one the next day. Just under three months later I finished cutting my yard, went to my shed to remove some boxes, got back on the mower and the same - electronic module was dead again! I went back to Lowes and requested a different brand mower. I would not buy another Husqvarna anything on a bet.
On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42 cut lawn tractor from Sears. Although I have owned it for eight years now, I have literally been unable to use it even once without the mower deck belt breaking. On average, it has cost me ~$40 for parts and labor to have the belt replaced then only to have it break again at the very next attempt to mow with it. The cost each time, when the repair shop charges for pickup and return delivery is more like $60. I have now concluded that the mower deck/pulley/belt design on this mower is very poor and certainly unreliable when compared to the Murray lawn tractors which I had owned and used over the past 25 years or so. In conclusion, this Sears/Husqvarna lawn tractor is worse than useless.
Since I owned this unit, nothing but trouble. Deck welds broken 2 times. Both front tires worn out and recalled, took 4 months to get mower back under warranty. New tires on 2 weeks and rims broken in half at welds. Also new tires are wearing out again. We have a nice yard with no problems hitting things. Our front tires face outward with steering wheel centered. This as well as all my front end concerns must be related so why wont they fix it and not take so long. We are very unhappy.
The very highest setting on my mower cuts too low. It is about 2.5 inches. Certified Service business says everything is up to spec. I have seen posts that I may need a new tire size. Husqvarna is non-responsive. Not sure where to go from here. And Yes, the tires are properly inflated.
I have observed that the Husqvarna YT46LS has no rubber or plastic on the end of the deck stop. The local dealer has a 2013 model on display and the deck has been scratched down to the bare metal. How much would it cost them to put some kind of cap on the thing?
I got a new Husqvarna LGT2554. It will not cut low without dragging the deck in the dirt. I had it looked at Buchheit of Sparta. They said it needs new drop blades to cut lower. It leaves my grass about 5 inches tall. It has 9 hours on it and it needs new blades? For $2,200, I didnt get much or did I? I am very pissed off!!!
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. Im not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I dont get some response I will take other avenues to voice my displeasure.

