Husqvarna
Husqvarna

Husqvarna Error Codes

Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.


Motorcycle Error Codes

Sorry, No Error Codes Are Available At This Time For This Product,



Husqvarna Error Codes

Husqvarna fault codes

Husqvarna diagnostic codes

Husqvarna error symbols

Husqvarna common faults


Product Reviews:

DONT BUY THIS MOWER!!!! Poor design. Put blades to close to roof of the dec
DONT BUY THIS MOWER!!!! Poor design. Put blades to close to roof of the deck and grass sticks and builds. While it compresses it hardens... It does not throw the grass out from under the deck! We bought one last summer and the grass sticks to the underside ceiling of the mowing deck, causing serious damage to the bearings and belt. Now I have to jack it up. Get underneath, take a ridged 3 putty knife after every other use and chisel out hardened (Concrete like) grass clippings. It is not an easy chore for anybody to do. You should not have to do this every 2 weeks after spending 3 grand on a mower.
Published: June 9, 2015
lee of Tullahoma, TN
Source: consumeraffairs.com

Husqvarna ZTR mower only 2 weeks old has lost tension on the deck idler pul
Husqvarna ZTR mower only 2 weeks old has lost tension on the deck idler pulley. I called to get some information on how to fix this and they could only send me to service shops many miles away. They had no desire or ability to let me have the technical service information to fix this trivial problem; rather, they want to direct me to expensive service and much cost for transport. This is beyond lousy service. Every lawnmower owner should be able to get decent technical service documents.
Published: July 12, 2013
Paul of Madison, AL
Source: consumeraffairs.com

Riding mower serial #031915A056372 - Bought riding mower from Lowes. Husqva
Riding mower serial #031915A056372 - Bought riding mower from Lowes. Husqvarna mower was recommended by salesman. The mower was purchased on 5/2015. It worked beautifully for 2 seasons. However on June 4 2017, my son cut the front half of the yard with no issues. When he got to the last half of the yard, the mower started making a horrible sound. My son disengaged the deck and jumped off of the mower, thinking that it was going to explode. After waiting several minutes, we tried to start it up again. It started right up but had an even worse grinding noise, complete with a horrible vibration. He immediately turned it off and we had to push the mower up the hill to the garage. I called Lowes warranty number and after 2 days the local repair shop picked it up. Today they call me and say that the deck is completely busted loose along with the PTO clutch. Numerous other pieces and parts missing (there were no pieces found in my yard) and that the mower was abused or used commercially and is therefore not covered under warranty. The mower has always been garaged kept, fluids check and changed regularly. I told the repair shop that there is nothing in the almost 2 acres that could have ripped off the deck and clutch. No damage could be seen anywhere on the mower, no scratches or dents, just the deck and clutch hanging. Right now, nothing is covered under warranty. Im responsible for repairs. $2000.00 thrown out the window. There is no way that I would pay for repairs on this thing. Ill put the money on a new, different mower.
Published: June 7, 2017
Mica of York, PA
Source: consumeraffairs.com

For anyone thinking of buying a Husqvarna, dont let the store lied to you l
For anyone thinking of buying a Husqvarna, dont let the store lied to you like they lied to me. They told me if there was a problem with the mower to bring it back to them and they would fix it in about a week. Well in three weeks it didnt run anymore so I took it back. And was told I cannot bring it there and then I cannot return it, I have to take it to an authorized service center. Not what they told me when I bought it, but it sounds ok, right. Nope. Below is a copy of the text on Husqvarnas webpage.Why would a servicing dealer refuse to repair my equipment that I purchased elsewhere? Each of our dealers is an independently owned business and we cannot control their business decisions. We can only suggest that you call ahead, prior to bringing your unit in for repair, to make sure a dealer can and will assist you. If necessary, contact customer service for other authorized servicing dealer options in your area. All the service centers in my area will not honor the warranty. So I have to pay to have my 3 week old lawnmower repaired! I will never ever buy another Husqvarna!
Published: July 31, 2016
Roy of Needville, TX
Source: consumeraffairs.com

After two years I used the mower it broke. Now no part. Hard to start. Cost
After two years I used the mower it broke. Now no part. Hard to start. Cost a lot of moneys. Will not buy ever. Will buy American made item. At least you can get the parts on time or buy electric item at least it work.
Published: August 13, 2021
Alexandre of Brooklyn, NY
Source: consumeraffairs.com

I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
Published: May 22, 2013
Wheeler of East Greenwich, RI
Source: consumeraffairs.com

I purchased a brand new yth2346 lawn tractor in March. It only has twenty h
I purchased a brand new yth2346 lawn tractor in March. It only has twenty hours on it and the spindle for blades broke in two places. This is a working component that should be covered by warranty. But no, the 3 year limited warranty does not cover this mechanical failure because it is a item that wears. It broke in two places at point of bolts. This sounds like bolts was tightened too tight from manufacturer and cracked housing. Husqvarna refuses to pay for any repairs. To me they are not standing behind their name and their products. I could understand maybe a year and this breaking possibly but not In 20 hours. I am telling all my friends of this and anybody that reads this that husqvarnas warranty is very limited. Ill never buy another product from them.
Published: July 23, 2015
Neil of Weston , WV
Source: consumeraffairs.com

Purchased Husqvarna riding mower. The locking differential (mechanism that
Purchased Husqvarna riding mower. The locking differential (mechanism that makes both back wheels rotate at same time) is literally tearing up my yard. DO NOT PURCHASE MOWER WITH LOCKING DIFFERENTIAL.
Published: May 31, 2019
Martha of Roanoke, AL
Source: consumeraffairs.com

I purchased a new O turn at the beginning of the season. The very first tim
I purchased a new O turn at the beginning of the season. The very first time I mowed it bent a push rod. Didnt even get my yard mowed all the way. Mower had 4 hours on it and when it was delivered it had over 2. The dealership I purchased from wanted to charge me for pick up so I called a different one and thankfully they were great and didnt charge that. Still though. EVERY TIME I mow, the belt comes off as soon as I turn the blades on. I oil the blades every time before I mow. I baby the mower. I had had this dealership come get it 3 times now. They put a new belt on it, they adjusted the blades, nothing has helped. It started sneaking while in motion at about 10 hours. Only one of the headlights work. I could go on and on. IT is a Lemon. I have called Husqvarna. They just tell me to call the dealer. What happens when my warranty is up? My brother has had the same mower for 4 years, just an older version, never one issue. This is just ridiculous. If I wanted these problems I could have bought old used mower. Thats what I feel like I have. I have not mowed the yard one time without a problem.
Published: September 27, 2015
Jasmine of Mason, MI
Source: consumeraffairs.com

Briggs engine smokes and uses more oil than gas. Its ready to blow up. Br
Briggs engine smokes and uses more oil than gas. Its ready to blow up. Briggs is really making junk nowadays. This mower had about 100 hours on it. I was a firm believer in Briggs up till now. I will never buy another Briggs engine. Even the Kohler engine is not thought of very highly. I do plan on buying another Husqvarna lawn tractor, as the overall machine seems to be good. But I guess the Kawasaki engine might be my choice. Husqvarna should make good on these lemon Briggs engines!
Published: October 5, 2011
Joe of Middleburg, FL
Source: consumeraffairs.com

I bought a new Husqvarna push mower at Sears last March. However, I have ha
I bought a new Husqvarna push mower at Sears last March. However, I have had nothing but issues with the company and mower. The mower stopped turning over. I called the helpline and they said to put high grade full in the mower. That did nothing but cost me $3.89. I took it to a required Husqvarna repair center (Eds Lawn Mover in Addison, Texas). They said that the carburetor would not be covered under the one year plan so I paid the $60.00. Two months later, the same problem. I called Eds and they said nothing they can do. I find it very interesting that the company is posting on its website how ethanol may/can damage motors. It seems like this is a widespread product issue and I would like my money back or a new mower that works.
Published: October 19, 2012
Damon of Carrollton, TX
Source: consumeraffairs.com

This is the WORST garden tractor I have ever owned, period. Mine had 3 hour
This is the WORST garden tractor I have ever owned, period. Mine had 3 hours on it when, on a flat grass field, the Weldment Front Deck Suspension Husqvarna part # 574822501 separated from deck and started tearing (ploughing) the grass, while it was badly bent as the result of going backwards for just a couple feet. I stopped operating and removed the Weldment Front Deck Suspension. It costs $61 to $100 to replace... but Im bringing it to the dealer as I suspect my garden tractor could be a LEMON, because of the following additional problems:As mentioned before, the fabricated deck is very heavy and thus the tractor consumes a lot of gasoline and is hard to drive. This tractors deck shaves the soil on every small bump instead of adjusting and cutting the grass properly. No matter how high or low the deck is raised/lowered, it just does not work right. The deck goes straight on a slight slope and cuts the grass unevenly. Steering wheel is a joke and the covering on it slides down preventing me from concentrating on what I should be doing, which is mowing the grass! No... I must watch the steering wheel and the cover on it keeps on sliding down! Plus the steering wheel is not exactly round and is hard to turn.The entire tractor is hard to handle because it is too heavy for the engine and too awkward made and it gulps gasoline by a bucket! Prepare a lot of gasoline to mow your field with this one! The left (clutch) pedal is jerking already while idling. Something is wrong. I dont know what. The battery could not handle the starting and died. Took too long to start it and so I bought a new batter already!This is a major one - while mowing grass on a flat and level field (had 3 hours on it) the Weldment Front Deck Suspension Husqvarna part # 574822501 separated from deck and started ploughing or tearing the grass, while it was badly bent. I stopped operating immediately when I noticed that and removed the Weldment Front Deck Suspension. It costs $61 to $100 to replace... but Im bringing it to the dealer as I suspect my garden tractor could be a LEMON. My first one GT52XLS had to be returned as it was spitting lots of oil and the engine kept dying. I had quite an effort (struggle) trying to get a replacement! Now this is my second one, again multiple problems!Hard to start when cold. Much harder than my older, smaller Husqvarna. I overpaid for it by at least $250. Cost wise this product is unsatisfactory. Rearing this tractor is a joke, because the deck grass shoot protector is only made to go drive forward. When you drive backwards, the black rubber shoot protector keeps on jumping up and down like crazy unless you bend over and hold it up with a hand risking getting stones into your face. The whole tractor is awkward to drive and handles rather like a stump. And did I mention the consumption of gasoline on it is through the roof! No wonder it got a 5 gallon tank!The deck lift has weird and confusing numbering on it and is hard to operate. It gets stuck and I cant lower it or raise it to the max. It is just plain weird. And this is a new tractor with 3 hours on it! One of the wheels on the tractor is wobbling and it feels like it is going to fall off soon! The rear push or drive wire is so thin and looks so out of place with this rather large garden tractor. Why not designs something that looks and feels good? The entire thing wants to go straight when I turn. The deck drives it straight and down into the ground. It feels really weird operating this tractor, as if I was driving a stump and the steering wheel feels like it is badly dented and is wrapped with some soft material that prevents me from mowing the grass properly!This is a COMPLETE FAILURE of a product and I demand my money back or another product of my choice. HUSQVARNA refuses to replace it with a new one either. They say it is my fault that the weldment suspension separated from a deck. Yes! My fault for mowing grass with it! I should have kept it in the garage instead! Husqvarna told me to bring it to the dealership for repairs. How can you repair a lemon or something that was badly designed and made? This tractor is PURE TROUBLE! No wonder there are no reviews on it! People are probably returning these in droves!Buy cheaper, smaller ones with stamped decks. You will be wasting your money, time and health buying this one! I would avoid Husqvarna products. Buy Japanese or whatever. One good thing so far - the engine seems to be quieter. It is a Japanese engine after all. Shame on the Japanese for allowing to use their engine on this POS.Conclusion - no more Husqvarna products for me. I will try with Kubota or some other. When I had a Volvo and Saab, I had many problems with them and the design was so ugly. Sorry, but no more Swedish products anymore for me either. And in general, I stopped consuming whatsoever, cut my spending on food and cut other bills, only keep spending on my hobby. Im tired of increasingly crappy products and especially the Planned Obsolescence thats being widely practiced by todays corporations.
Published: June 24, 2014
Drew of Columbia, SC
Source: consumeraffairs.com

I bought a HUS960430109 riding mower 3/28/2012 new. I used it about 5 times
I bought a HUS960430109 riding mower 3/28/2012 new. I used it about 5 times before the drought set in. I began watering from our lake and needed to mow. The right front tire was flat. On 8/6/2012, I took the tire to my dealer for a repair and was told the cracks in the tire were delamination and was a problem to be handled by Husqvarna. He called that day. I have called about the status of the tires and was told today (8/17/12) that it would be 4 to 5 weeks for Husqvarna to correct the problem. The dealer is handling it for me. If I had both tires and rims, I could solve the problem at one time. Now, I have to pick up one tire and then take the second tire to the dealer. This is a lousy way for Husqvarna to handle a problem.
Published: August 17, 2012
David of Coatesville, IN
Source: consumeraffairs.com

I tried to buy a replacement cover for my lawn tractor grass catcher direct
I tried to buy a replacement cover for my lawn tractor grass catcher directly from Husqvarna. Was politely told there is no replacement part available even though I have the cover part number. For $400.00 I was informed I can buy a whole new grass catcher accessory. Love their equipment but this situation is disappointing.
Published: May 29, 2015
brian of Milford, NH
Source: consumeraffairs.com

New mower was delivered to my new house. It was a 23hp tractor with 48 inch
New mower was delivered to my new house. It was a 23hp tractor with 48 inch cut. I mowed a large lot three times, logged seven hours of easy terrain mowing and then the tension spring broke. I only owned the mower for two months.
Published: September 22, 2011
Terry of Quispamsis, nb
Source: consumeraffairs.com

Husqvarna self-propelled lawn mower from Lowes is one of the worst products
Husqvarna self-propelled lawn mower from Lowes is one of the worst products ever put on the market. It never started very well from the beginning and locked the motor up after 4 uses. When returned to Lowes because we purchased an extended warranty was told there was no lubricant in the mower. We have purchased a number of mowers in our 50 some odd years of mowing and know that you must put oil in the mower!!! We are out over $500 dollars and if I could them zero stars Lowes and Husqvarna I would!!!
Published: September 27, 2017
Sheila of Walnut Ridge, AR
Source: consumeraffairs.com

440 Chainsaw too hard to start WTF?? I bought this thing because I love my
440 Chainsaw too hard to start WTF?? I bought this thing because I love my Husqvarna riding mower, but the first weekend it took me the better part of an afternoon and partially disassembling the engine and putting it back together again before I could get it to start. I get the impression that it was flooding with the at least 6 pushes of the fuel bulb but I tried it repeatedly with 1, 2, 3 and every other combination of pushes and sequences with no success. Im a strong 40 year old guy too and a former Marine, so dont tell me I wasnt pulling it hard enough or enough times. I can generally get anything to start. Im on the second weekend now and same thing, spent all afternoon trying and no success. It may be that my fuel/oil ratio is off, not sure. Or perhaps the fuel isnt high octane enough? So frustrating, but those are the next things to try. PITA.
Published: May 18, 2014
Todd of Williamsville, NY
Source: consumeraffairs.com

My mower RZ4623 with extended warranty. The welds on the mower deck broke,
My mower RZ4623 with extended warranty. The welds on the mower deck broke, mower 15 months old. Would not cover under warranty. I was told that they said theyre all breaking because mower was transported on a trailer???????? I picked it up with a trailer, nothing was said about it. The service center picked it up with a trailer, brought it back with a trailer. Apparently most of this model has the same problem. Its a factory defect and they wont own up to it.This mower is no good, their warranty is no good, and their reputation is no longer good. It is not hard to see this product should be recalled. Besides that, the mower deck rattles like crazy, belt flops around, and comes off. There was no grease in anything. Had to grease all before using. Seat is already cracking apart, loose bolts. I am TOTALLY disappointed in this mower. Money I spent on warranty was a waste. Money spent on the mower was a waste. They did say my ignition switch was covered under warranty (Oh yeah, that is going bad too). STAY FAR AWAY FROM THIS PRODUCT AND COMPANY OR YOULL GET SCREWED. You have been warned. They are no longer the company of good products it used to be. VERY ANGRY. WOULD NEVER BUY FROM THEM AGAIN. If Lowes was smart, they would stop selling them. It is making them look bad too.
Published: December 15, 2014
pissed of Daytona Beach, FL
Source: consumeraffairs.com

I purchased a brand-new Husqvarna ZTR mower one year ago. In the year that
I purchased a brand-new Husqvarna ZTR mower one year ago. In the year that Ive had it, it has been to the repair shop three times for repair. My mower is currently being repaired and they have had my mower now for four weeks (the part they need is back ordered!). I have 5 acres to mow and it costs $75/acre to hire the job done. If you do the math, you can see that hiring someone to mow 5 acres for 4 weeks is ridiculous! I could have bought a new mower with that money! I feel like Husqvarna should make this right. I have contacted customer service many times and they offer no solutions. They just tell me to take it to the repair shop and wait for the part. 4 weeks during mowing season is beyond ridiculous and they offer no solutions. I could lose a small child in my yard because I cant afford to have anyone else come out to mow! Ive already gone that route a few times and I dont have the extra money now. The representative simply said, Im sorry youre having these issues and I understand it can be frustrating. I feel like they should take this lemon and replace it. Or pay to have my 5 acres mowed (that might speed them up on this repair!). I SHOULD HAVE READ THE REVIEWS BEFORE PURCHASING THIS MOWER. I WILL NEVER BUY HUSQVARNA IN THE FUTURE.
Published: July 16, 2013
Jamie of Tipton, IN
Source: consumeraffairs.com

While greasing bearings I spotted a welded piece on spindle was broke loose
While greasing bearings I spotted a welded piece on spindle was broke loose. In looking at my parts booklet I noticed that a washer was missing thus causing friction, breaking weld. Offered to take spindle to dealer to see. (3 min job) Dealer wanted entire mower or they would not honor warranty (2 different dealers). Finally went online roughly $50. Bought parts. Will not buy Husqvarna products again. This was factory or dealer defect. Be prepared to haul entire mower to dealer. Every time. Warranty no good.
Published: April 6, 2016
jim of Eugene, MO
Source: consumeraffairs.com

Like so many others, after 3 years the axle broke and the left back tire fe
Like so many others, after 3 years the axle broke and the left back tire fell off. After 4+ weeks (at the end of the season) a new axle and transmission was supposedly repaired for $1,100. First time out this season and first time used since the repair the forward/reverse lever sticks and there isnt enough umph to get up a slight incline. Have taken the lawnmower back to hopefully get it fixed right! Have had other smaller issues with the lawnmower in the last couple of years. Wish I had read all these reviews before I bought. Needless to say, Husqvarna NEVER AGAIN!
Published: May 4, 2014
Andrew of Priddid, AB
Source: consumeraffairs.com

I bought this Husqvarna LTD2243 ride on mower brand new from the local deal
I bought this Husqvarna LTD2243 ride on mower brand new from the local dealer. It had a few hiccups at the start. The solenoid that opens to allow the fuel to flow into the carby was defective. It was replaced with a new part obtained from the dealer. It then started much better when needed. The engine, a two cylinder B & S works perfectly with heaps of power. The worst part is that the steering is atrocious in the N degree. The steering assembly has no way to adjust the toe in or toe out. The only way to fix the steering is to take the mower to the dealer and have new parts fitted. I was told that the problem occurs from running into rocks, logs, posts or trees. Apparently, hitting things bends some mysterious part that only the dealer can repair by replacing most of the steering suspension assembly.It all came to halt when the steering was so pathetic that when one wheel was aligned in a straightforward position, the opposite wheel was turned out 3 INCHES! Steering was impossible. The mower was also four months out of warranty. I parked the mower in the garage and studied the situation for a long time. There is no tie-rod joining the king-pins and any adjustment was impossible. The king-pins could not be altered in any way at all. The steering is performed by two rods that are fastened to the king-pins and a quadrant plate. It is impossible to remove these rods without removing most of the assembly underneath the steering column. This in itself is a pain of a job. After studying the bars for sometime I cut them in half with an angle grinder using a 1mm wide cut-off disc. The front half, about ten inches long, was then removed from the king-pins. These bars are made from .625 inch diameter steel (16 mm dia.) I cut two pieces of 30 mm dia steel, 75 mm long. A 5/8 dia hole was drilled thru the steel but offset 5 mm to form a thicker section to fit two set screws into the ends. The steering bars were reassembled with the new sleeves, the wheels set up with 5 mm toe-in to check for working and alignment. I set off with the mower and the steering was not just perfect, it was better than when it was brand new. For some reason I have yet to discover, I had to cut an extra 22 mm off one of the bars. Through all this trauma, one wheel rim had split and was replaced under warranty. I read that the rims will split when the toe-in is grossly out of alignment. I have to fit two front new tires as they no longer have enough tread and are very vulnerable to being punctured. The steering can now be adjusted very easily if required but it still has problems on full lock. It works to my full satisfaction but I was only able to modify the steering rods because I have a metal lathe in my garage. I am a Toolmaker/Machinist by trade and I am a top grade mechanical grade engineer with many years of experience both in Australia and the US. This is one machine I highly recommend NOT to buy! It also has great difficulty in cutting long grass more than four inches high. Long grass needs to cut by reversing two or three times over the same strip to get the grass down to size. The cutting deck is fabricated and is very strong but it rattles and bangs non-stop. I have yet to find a way to stop this happening. In short, have nothing to do with this mower!
Published: December 19, 2017
Joe of Yeppoon, Other
Source: consumeraffairs.com

For the amount of money we spent on our Husqvarna YTH26V54 youd expect AT L
For the amount of money we spent on our Husqvarna YTH26V54 youd expect AT LEAST some quality in the product. However, from the battery constantly draining and needing to be jumpstarted to the belts needing to be replaced as well as a rod breaking. Not worth the money, the hassle, or headaches its provided. Id have better luck with a pair of scissors versus this lawn mower. Research before you buy and dont waste your money on something like this one.
Published: August 12, 2013
Donna of Welcome, MN
Source: consumeraffairs.com

Husquvarna YTH2448 - This is a year old mower... First steering freezes up,
Husquvarna YTH2448 - This is a year old mower... First steering freezes up, called repair, they came and got it, said it needed grease! Now mower will not go in reverse at all. I had Troy-Bilt before this one and never had any problems like this. I wont buy this name brand mower again.
Published: June 24, 2018
Linda of Milledgeville , GA
Source: consumeraffairs.com

Ive had my lawn tractor about three seasons. And the experiences have not b
Ive had my lawn tractor about three seasons. And the experiences have not been all bad. Ive got only about 50 hours on my mower and Ive done the regular maintenance. I try to keep it up because it was very expensive over $2k. Ive replaced the normal blades, oil + filter, air filter, fuel filter, battery. But recently the deck just up and fell off the mower. I know Im not under warranty with Lowes where I purchased it, so I call the Husqvarna No Customer Service Line and explained the situation. They said I was on my own with this problem because I wasnt in the warranty period. Seriously the welds broke from a manufacturer defect and its my problem? I was extremely pissed off at this reply after spending my good earned money on this practically new tractor. So I ended up having to remove the deck and getting the brackets welded back on so I can fix this mower. I dont recommend buying this brand mower because the manufacturer does not stand behind their product. Snapper has lifetime warranties on their decks and Ive heard nothing but good from John Deere customers. Also dont buy in the big box stores, go to the local dealers. The guys that posted on this feed that works at Lowes was right, its not his fault, but Lowes is not worried about selling you a great product. I hope this post helps someone not make the same mistake. Thanks.
Published: April 26, 2014
Raul of Mcdonough, GA
Source: consumeraffairs.com

I bought a Poulan Pro Lawn Mower that is made by Husqvarna and I have had p
I bought a Poulan Pro Lawn Mower that is made by Husqvarna and I have had problems since the first week I had it. The second time I went to cut grass, it would not stay running. So, I contacted the Badcock Furniture Store, wherein I bought it. And I was told that I was responsible for having it fixed. I let my son look at it and he tapped on side of carburetor with a screwdriver, and it left a few scratches on it. Still, he couldnt get it to run. I finally called the 800 number and was given a location where to take it. They would not work on it because they said they didnt work on items from Badcock.I was given another place and was told the same thing. I called Badcock again and was told to bring it to them and they would look at it and if they couldnt fix it, they would take it to their repair man. They could have told me that before. After a few days, I was contacted and advised that it would cost $82.00 to pick it up. First, they said it might be bad gas. Then they said it was trash in the carburetor and finally, I was told that they had to replace carburetor. If the carburetor was bad, it should have been covered by warranty. If it was changed just because it had scratches on it, I think I should have been called to see if I wanted to change it. I asked but was given the run around about why it was changed.
Published: August 25, 2011
Ellen of Andrews, SC
Source: consumeraffairs.com

Bought zero turn mower less than a year ago. Mower has 41 hours on it. Paid
Bought zero turn mower less than a year ago. Mower has 41 hours on it. Paid around $3000 for mower brand new. Have already had to replace belt that engages blades one time. Went to use it today, and the blades would not engage again. This is the worst mower I have ever owned. Would NOT recommend!
Published: December 26, 2018
kristina of Andalusia, AL
Source: consumeraffairs.com

I had a similar situation to some of those Im reading here. Bought a Husqva
I had a similar situation to some of those Im reading here. Bought a Husqvarna riding mower at Lowes with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasnt covered. We didnt hit anything and there is NO damage to the blades, but apparently that doesnt matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and Im not real happy with Lowes at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.
Published: June 22, 2017
Cindy of House Springs, MO
Source: consumeraffairs.com

Very disappointed in my lgt 2654 Husqvarna lawn tractor. Bought it in 2008
Very disappointed in my lgt 2654 Husqvarna lawn tractor. Bought it in 2008 and have had numerous problems with it mainly the deck and now the left rear axle has broke. I cannot believe a hardened steel axle broke. My advice - stay away from Husqvarna lawn tractors.
Published: June 14, 2015
Douglas of Ava, IL
Source: consumeraffairs.com

Been a very reliable mower at a very reasonable price, the only parts we ha
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
Published: July 24, 2018
James of Edmonton, AB
Source: consumeraffairs.com

In 2012, I purchased a self-propelled Husqvarna 22-inch lawn mower. What at
In 2012, I purchased a self-propelled Husqvarna 22-inch lawn mower. What attracted me to the product was the 3 year unconditional 2 pull to start warranty. I thought that was unambiguous, but found I was wrong. I used the mower 5 times in 2012, then siphoned the gasoline out of it and ran the carburetor dry before storing it for the winter. In the spring, I put gasoline in the mower, started it up and it ran for only 15 minutes before stalling. It never started again. I called Husqvarna and was treated like the village idiot on the telephone. I was told I would have to pay to have the mower engine and carburetor rebuilt to prove it was under warranty. Seriously? So I took the mower back to Lowes, where I had purchased it, and arranged to have the unit evaluated by Husqvarna. I was forced to sign a contract stating I would pay $85 toward the repairs (forced, as in, you sign this and make this guarantee or we wont even look at the mower). Weeks pass with no word. Then, yesterday, I received a call from the Lowes evaluation team telling me the mower was not covered by warranty for the following reasons: 1) There was gasoline in the carburetor... seriously, they voided the warranty because the carburetor had gasoline in it after the mower would not start. 2) There was evidence the unit had been used because the oil had not been changed.In other words, my used lawn mower with only a year on its unconditional warranty was not covered by that warranty because it was used. Sorry, but that sounds like a condition to me. Now they want to charge me 2/3 of the cost of the original purchase to repair the carburetor, an integral part of the starting system, which is not allowing the mower to start but somehow this is not covered by the unconditional warranty.This company is a cheat. They lie, they overcharge for shoddy equipment which does not live up to even the most basic of use, and they refuse to cooperate with or support their customers. Oh, and the $85 pre-repair fee? They now call that an evaluation fee even though the repair contract doesnt say squat about evaluation fees and it is now up to me to fight my credit card company to cancel that fee. Talk about adding insult to injury. Conclusion: Do not, under any circumstances, buy a Husqvarna anything! If you do, assume the warranty is useless and that it will fail within a year.
Published: August 7, 2013
Timothy of Weaverville, NC
Source: consumeraffairs.com

Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqva
Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be armored and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I cant put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did. Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarnas is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
Published: June 11, 2020
Andy of Whitney Point, NY
Source: consumeraffairs.com

Husqvarna are the worst chain saws you can buy. They break down and malfunc
Husqvarna are the worst chain saws you can buy. They break down and malfunction more any other saw on the market. Also, the customer service is the worst of the worst and their reps will even admit it to you!
Published: September 17, 2012
Ray of Lawrenceville, GA
Source: consumeraffairs.com

I purchased this mower (YTA24v48) from Lowes and used it 2 times and it has
I purchased this mower (YTA24v48) from Lowes and used it 2 times and it has only has 8 hours on it. Something broke on it and it would not go forward or back up. Lowes picked it up on April 2nd and sent it to Husqvarna repair shop and they dont know when it will be fixed. They said they had to order a part and was waiting on it. That has been 3 weeks ago. I am not happy with the service or the mower. I would like to exchange it for another brand But just have to wait on Lowes to do something.
Published: April 21, 2017
John of Ridgeway, VA
Source: consumeraffairs.com

Lets start off with I bought the hu775h push mower rear wheel drive. Start
Lets start off with I bought the hu775h push mower rear wheel drive. Start out fine used it for two months. The next year went to cut grass and the drive handle breaks in half. Lowes wouldnt replace it nor would the dealer. They told me I should have bought the extended warranty. Then this year the front wheels drop to the ground, cant push it. Undoubtedly there are plastic bushings holding the front axle and one side broke, cant get a part so the dealer tells me. I guess the only thing made in USA is the motor. The rest made in plastic from God only knows where. 400 dollars of junk and probably havent use this heap of junk no more than 25 times. The only reason yall keep making this crap out of plastic is because you know it will tear up and you just want people to spend more money. And yall call yourself American made built to last. When it should be called American junk, please waste your money and make us richer. What a joke your product is. Should have bought at Walmart. Last longer than this junk.
Published: June 14, 2015
Chris of Southside, AL
Source: consumeraffairs.com

This blower is a lemon. From the start it was in need of repairs. I used it
This blower is a lemon. From the start it was in need of repairs. I used it the first winter which it worked somewhat okay. The power steering on the left side was a little hard to work. In September of that year I had Fasco Appliance in Oshkosh, Wisconsin come and pick it up to check it over. That is when the problem started. When they brought it back there was no high speed. Fasco Appliance in Oshkosh said there was nothing wrong with it and that was it was supposed to run that slow. I had them pick it up again because I knew that it was wrong. They replaced the power steering cable and a belt. When I got it back the second time the speed was still slow and now when you released the auger lever it still kept on running.I then called Krueger Hardware in Neenah who picked it up from Neenah, who charged me a quarter of the pick up charge that Fasco did and Fasco is in Oshkosh. Krueger found that Fasco had put the auger belt on wrong and that it burnt the belt cover. Now this year on the first snow fall the high speed was gone again so I had Kruegers come and pick it up. They found that three of the seven bolts on the crank cover were loose and that caused a leak which dripped on the belts. They had to replace both of the belts. Fasco cause this too.Now on January 26, 2017 I find that the power steering on the left side is bad again. It almost takes two hands to activate it. So this is going to cost me more money. I am seventy years old and cant afford all these bills. What gets me mad is that I had a Sears Craftsman blower for ten years and all I put in it was gas, oil and the skid plates once. If I keep this blower that long I would have paid for it in repairs ten over. This blower new cost me $2197.77. The serial number is 081811m000136. Is there something wrong with this blower?
Published: March 13, 2017
Robert G of Oshkosh, WI
Source: consumeraffairs.com

The mower deck has never been level and will scalp the lawn at a 2.5 settin
The mower deck has never been level and will scalp the lawn at a 2.5 setting. The dealer will not or cant get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I dont feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.
Published: April 17, 2019
Larry of Georgetown, TX
Source: consumeraffairs.com

First problem, two front tyres were tubeless and porous, had to purchase tw
First problem, two front tyres were tubeless and porous, had to purchase two tubes. The grass box on this machine is rubbish, it will not stay closed. No thought nor design for the grass box. The box is supported by two weak brackets and two small spindles, the box springs up out of the spindles. Any machine would be better than this.
Published: September 20, 2014
Eric of Craigavon, Other
Source: consumeraffairs.com

I purchased a Husqvarna 775L. After ten times using the mower, it would not
I purchased a Husqvarna 775L. After ten times using the mower, it would not start. I called Husqvarna and they gave me two contacts to look at the mower. I contacted both parties and neither one of them renewed their contract with Husqvarna because Husqvarna does not stand behind their product. Neither does Lowes. I made several phone calls to Lowes and they basically said too bad, nothing we can do. But they still sell the poor product. Husqvarna does not stand behind their warranty. They like to use the excuse of bad gas or if it is not a manufacturer defect then they wont cover it. Now, keep in mind, my motor is actually made by Briggs & Stratton so I called them as well. The bottom line is that my issue was a bad carburetor caused by bad gas. I have seen and read several complaints about the same problem. I loaded up my mower and had to drive an hour to a repair shop that is covered under Husqvarnas warranty. It cost me $130 to have a new carburetor installed due to bad gas, the person I pay to mow my lawn every week, $40, the time spent on the phone receiving pathetic customer service from Lowes and Husqvarna and the gas I used hauling my POS Husqvarna mower to different places to see who could fix it.These products are not worth the time or money and as for Lowes, I havent stepped a foot back in one of their stores. Menards has become my favorite place to shop now. DO NOT BUY HUSQVARNA PRODUCTS. THEY ARE A PIECE OF JUNK!!!! By the way, anyone want to buy a mower? I will give you a good deal and sell you mine. I am off to Menards to spend more money with them. Too bad Lowes, you need to work on your poor customer service practices.
Published: October 9, 2014
T R of Wamego, KS
Source: consumeraffairs.com

Im in the army and we purchased a riding mower. It ran fine in the first 5
Im in the army and we purchased a riding mower. It ran fine in the first 5 times it was used, then the last time we had used it the engine started clanking and puffing white smoke after giving it some throttle. We turned it off and checked the oil, gas, filter and plug. All were good and no problems. Took the blades off to replace them then put them back on. Now it wont start!! No spark to the plug either. What could possibly be wrong with a practically new lawn mower??!!
Published: July 28, 2014
david of Fayetteville, NC
Source: consumeraffairs.com

At 22 hrs on the 54-inch Zero turn mower, a piece of metal under the mower
At 22 hrs on the 54-inch Zero turn mower, a piece of metal under the mower deck came loose and got wadded up in the blade. The dealer was NO help at all, but referred us to a warranty center that told us it would be at least 8 weeks before they could repair it - so we found another warranty center in town here. The second repair center said it would be about 2 weeks to get it done -- THEN we find out that they had to send it to the ACTUAL repair department 150 miles away - then we found out that it would be 6 to 8 weeks before a Husqvarna rep could look at it to see if it would be warranted.We could not talk to the person at the repair station because he was out for the day. We then called Husqvarna customer service (LONG wait to talk to someone - AND - EVERY time we get transferred to another person). The person we were talking to called the repair department where the mower is (STILL) and again, the person to talk to there is out for the day. The one time we did finally talk to the repair department head guy (when we finally were told about the 6-8 week delay). He said that our mower was the FIRST one that they had gotten to work on since becoming a warranty shop (THAT is scary). The Husqvarna company says they will call me when they talk to correct person at the repair center. At this point, we are without a new mower for 4 weeks.
Published: September 4, 2014
James of Springdale , AR
Source: consumeraffairs.com

We purchased our mower 5 years ago and right after we got it, the wheel fel
We purchased our mower 5 years ago and right after we got it, the wheel fell off. So, Lowes brought us a new machine. We purchased the 4-year extended warranty and wouldnt you know it, one month after the warranty expired, the motor went out. We have a new motor $1,200 later. That was in July. Now, in May of the following year, the transmission goes out…that’s another $985. We could have just bought a new mower. Now, we’re spending another $2,200 only 5 years later. I will NEVER buy another Husqvarna ever again. Im very upset that weve just spent $4,400 on a $2,000 mower in a matter of 5 years.
Published: May 24, 2013
Sandi of Lakeland, GA
Source: consumeraffairs.com

Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine
Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine last summer. Stored in garage during winter and mower refused to start this spring. Blade would spin but engine was completely dead. Made sure it had plenty of gas and oil, changed spark plug, and cleaned carb. Nothing. Had to drive 30 minutes to take it to warranty-certified repair service. Place kept it for 3 weeks and then claimed it had no gas and no oil in it, therefore warranty was null and void. They said rod was broke in engine and would cost over $300 to repair. We know it had oil and gas in it when we took it. Husqvarna and Briggs and Stratton refused to help us. DO NOT EVER BUY FROM THIS COMPANY. It is terrible when a company gets their warranty service people to be untruthful to prevent making good on a claim!
Published: April 20, 2016
Angela of Normal, IL
Source: consumeraffairs.com

I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find o
I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find out after needing some repair work it has a 23 hp Kawasaki engine. It was explained that Husqvarna buys the engines from Kawasaki and installs them at one of their plants. Now I am having issues with gas bleeding through the exhaust pipe which at one point it appears there was a recall on this type of issue with a part on the engine. So the store I bought it from told me to contact Husqvarna who told me to contact Kawasaki who says it is out of warranty?? After this experience I will not be purchasing or recommending to purchase Husqvarna products in the future.
Published: August 6, 2020
Steve of Saint Peters, MO
Source: consumeraffairs.com

I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left
I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.
Published: April 26, 2016
Judy of Tuscola, IL
Source: consumeraffairs.com

I bought a new Husqvarna lawn tractor model #YTH22V42 just over a month ago
I bought a new Husqvarna lawn tractor model #YTH22V42 just over a month ago and the second time I used it, the mower blade drive belt came off. I re-installed it and continued mowing, but it came off again. I repeated this one more time and then I parked the mower. I had the dealer pick the mower up the following week and told the dealer that the belt kept coming off. He did not ask me any questions about circumstance or time used. The tractor was in their shop for 6 days. When they returned the tractor to me, they gave me a bill for $131 for parts (new belt), repair, and pickup/delivery. The dealer called me later that day and told me I was supposed to pay the bill and that the repair was not covered under the warranty. When asked why they would not cover the repair under the warranty, the dealer said the belt came off due to operator error, that I had re-installed it incorrectly, and that basically I had ruined the belt. However, the belt was not ruined when they picked up the mower and I noted this. In fact, it still looked new. I disputed this claim to the Husqvarna customer support and submitted that the belt was either installed incorrectly to begin with or was the wrong belt. I spent over 30 minutes on hold only to have the Husqvarna customer support person say that they would have their Warranty department review the claim and call me back in 1-2 business days. They did not. I am very disappointed with both the Dealer and the Manufacturer. I will never buy another Husqvarna product, nor will I ever patronize the Dealer, Robinsons Western Auto in Starkville, Mississippi.
Published: June 26, 2013
Laurie of Starkville, MS
Source: consumeraffairs.com

I wrote a letter to the Customer Service Department in North Carolina and r
I wrote a letter to the Customer Service Department in North Carolina and received a response from the Husqvarna Technical Department and their response was, With your machine being out of warranty by more than a year, I will not be able to help you fully with the cost of repair. With that stated, I can alleviate the greatest cost of the repair from you by supplying you with the parts needed to get your machine operational once again. If you accept this offer I will ship them to you direct. I responded back to them with the parts that were needed (approximately $235.00) that the repair shop gave me. Within less than one week, all parts were shipped to my home address and I delivered the mower and parts to them for repair. My only cost will be for labor which was quoted to me to be about $75.00. Thank you, Husqvarna for standing by your product and for the help and assistance you gave me to rectify my problem. My faith and trust in your company has been restored and will surely pass on the word on how you stood by your product and kept me as a customer.
Published: January 1, 1970
Alan of Clinton Township, MI
Source: consumeraffairs.com

This mower never starts after storage. Ive tried to get assistance from Hus
This mower never starts after storage. Ive tried to get assistance from Husqvarna but they are out to lunch. Ive had over 14 mowers and this is the first one with this problem. Ive used the mower less than 6 hours, terrible product. It is the LC 121 with B&S 163cc engine.
Published: March 20, 2018
Doug of New River, AZ
Source: consumeraffairs.com

Easy to use for users, the deck could be more stronger. I would recommend t
Easy to use for users, the deck could be more stronger. I would recommend this mower to anyone, price I thought was reasonable, cut great. Good.... Thank you for the opportunity
Published: September 14, 2020
Jimmie of Bay Minette, AL
Source: consumeraffairs.com

I purchased a Husqvarna YT46LS tractor from Bensons Hardware Derry, NH. I l
I purchased a Husqvarna YT46LS tractor from Bensons Hardware Derry, NH. I loved it. I had about 7 or 8 hours on it and was mowing my lawn for approx. 2 hours when all of a sudden I felt oil spewing out all over my clothes and face. I shut it down. Keep in mind; I actually had to refill my gas tank because I used almost all the gas in the tank. After 2 or more hours of cutting, then oil was everywhere. I called Bensons in Derry, NH. Brian told me he would take care of it. Well, I got in touch with them and their answer to my problem was that I never put the oil stick in properly (Owners Fault).So after 2 plus hours of mowing a lawn with no problems, the oil stick pops up and leaks all over everything. Wouldnt you think if I put the oil stick on wrong that problem wouldnt wait for 2 hours to rear its ugly head??? Buyer, beware of Husqvarna and especially Bensons Derry, NH. I was charged 73 plus dollars for them to clean the engine. So sorry; I am now afraid to use it because this problem will probably happen again. Oh and I am supposed to change the oil at 10 hours. Bensons said that they would change my oil. They didnt and Brian didnt remember telling me that.
Published: July 3, 2013
Chuck of Derry , NH
Source: consumeraffairs.com

Very disappointed - about to run out of warranty and the mower has needed r
Very disappointed - about to run out of warranty and the mower has needed repair 3 times now. I cannot get an answer on what will happen if it is the same issue and if the warranty will still be valid.
Published: July 18, 2018
Pamela of Bedford, New Hampshire
Source: consumeraffairs.com

We purchased the 24 HP 54 cut Husqvarna lawn tractor last fall 2013. Every
We purchased the 24 HP 54 cut Husqvarna lawn tractor last fall 2013. Every time we mow the lawn, we have to scrape the deck with a putty knife to clean the grass that builds up while cutting the grass. We have had to stop cutting the lawn because the deck packs up with lawn grass clippings. This has been a continuous problem since we bought it. We have taken it back to the dealership and they changed the blades, put on gator blades and even tried mowing themselves and still it builds up under the deck. They let us use a brand new zero turn and it too had to be cleaned. The deck is poorly made and Husqvarna does nothing to help you.. It is under warranty and I am sure they WILL do something about this problem.
Published: July 5, 2014
Linda of Six Lakes, MI
Source: consumeraffairs.com

An update on my mower: Since I am retired from the Military, I have the ti
An update on my mower: Since I am retired from the Military, I have the time to make sure I spend some days next spring, at the Lowes in Lima, Ohio where I purchased my Husqvarna, to inform potential customers to not buy a Husqvarna, to let them know Lowes orders Husqvarna products and has inferior parts installed so Lowes can sell them at a lower cost. The customers don’t know this, they think they are getting the genuine Husqvarna product with parts that are to specifications – not true. I am very confident I will be able to steer away at least 10 customers easily. I have done this type of tactic before, and it worked great. If I can steer 10 potential customers away that is an estimated 30K in lost revenue. ** Lowes and ** Husqvarna.
Published: October 19, 2011
Eric of Columbus Grove, OH
Source: consumeraffairs.com

Something blew up in my Husqvarna LGT2554. I bought it from Lowes. It had b
Something blew up in my Husqvarna LGT2554. I bought it from Lowes. It had been returned. They said it was returned because the deck was messed up. The deck was still messed up when we bought it, but we got a discount. The transmission started going out in it in around 20 hours of use. Then I pulled it out of the shed in September for a last mow for the season and oil blew out of the engine and went everywhere. I believe it is the carburetor, but Im not sure. Warranty was out (apparently, it sat for most of the manufacturers warranty). Horrible machine. I went and bought an old Kubota and I love it!
Published: June 4, 2013
John of Mannington, WV
Source: consumeraffairs.com

I was really disappointed with not being able to raise the level of the cut
I was really disappointed with not being able to raise the level of the cut any. It meant it was absolutely worthless to me in the condition delivered. Here it sits... over a year later and never mowed a darn thing.
Published: August 30, 2017
Sandy of Wolf Creek, OR.
Source: consumeraffairs.com

Model YTH2454 riding mower. One month and one week after warranty is done t
Model YTH2454 riding mower. One month and one week after warranty is done the mower decides it wants to have the rear axle separate (break) away from the rest of the mower and roll down my driveway unstoppable. I could have died that day. Called them about it and they say I need to call an authorized dealer to have it looked at to see if it can be fixed at my cost. They also say there is no recall and that there is no problem of their fault because the warranty has run out.
Published: September 10, 2013
Aarcane of Cloud City, MI
Source: consumeraffairs.com

Tough machine that does the job. This mower is easy for a woman to use. Wil
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
Published: July 22, 2018
zenith of Williamson, NY
Source: consumeraffairs.com

Well, I will join the crew who unfortunately purchased a Husqvarna riding m
Well, I will join the crew who unfortunately purchased a Husqvarna riding mower.. and at Lowes.. A double whammy for sure. First out of the gate with glee mowing the 1.8 acres we own. All great! Then the next time I get on to mow.. the front tires are FLAT! This has continued for two seasons and now in the third. Visited the Lowes where purchased.. nobody or even has a suggestion.. This being three weeks after purchase. They say I need to buy new wheels? LOL yeah right. They say they have no interest in helping and I should contact Husqv.. Yeah that worked.. They said go to the Lowes.. LOL Well, here we are third season.. go to the shop to get the mower spruced for Spring.. FLAT tires of course.. NEVER. NEVER again will I EVER buy Husqvarna ANYTHING or Lowes for that matter. Finished, done.. all gone. I am buying a new JD at the end of this season.. Selling off the crap and going for the gold standard. And I will shout it out to all I know, see, hear. etc.. this sucks.
Published: March 22, 2014
James of North Bend, WA
Source: consumeraffairs.com

After a good experience with the Husqvarna tractor I bought for my son, I m
After a good experience with the Husqvarna tractor I bought for my son, I made the mistake of buying one of their trimmers. In the year that Ive owned it its been back to the shop three times for non-warranty repairs. The repair guys say it is a piece of junk, and I just threw it in the dumpster. There will be no more of their products in this familys future.
Published: August 20, 2016
Christopher of Sanford, FL
Source: consumeraffairs.com

DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the ins
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
Published: November 6, 2018
Jim of Equality, AL
Source: consumeraffairs.com

I recently had a riding mower repaired, for what I thought should have been
I recently had a riding mower repaired, for what I thought should have been covered under warranty. It was a Husqvarna YTH24V48. One of the blade mandrels broke while I was cutting my lawn. I brought it into the Lowes where I purchased it after calling the number on the mower, and was told it should be covered under warranty based on what I told her. I initially only wanted the part sent and I was willing to replace it myself, but was told it had to go back to the store, which I did. Without ever consulting me about what happened (either at the store or by the repair shop) it was, ultimately, assumed I had to have hit something. I never hit anything but grass. I took pictures of the cheap, pot metal casting that sheared if anyone is interested. I have only had the mower since October 2014 and I now dont trust it based on what has happened. Lowes has always been my home center of choice for years now. I am currently building a house and have easily spent over $20,000 in the last year alone and the house is only 50% complete. From here on out, Im afraid that my preferred home center for most things will now be Home Depot. It is not so much that I was charged for the repair, but that it was determined without ever consulting me that it had to have been broken due to user error, which I know to be a false assumption. And when I questioned this at the store, they turned up their hands and told me to contact Husqvarna. Im not sure that was the best answer for a product you promote. Never buying or recommending another Husqvarna product is not a big deal to me, but ending my 20+ year old Lowes relationship should speak volumes. Loyalty needs to be earned.
Published: May 21, 2015
Samuel of Smithville, TX
Source: consumeraffairs.com

Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season
Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season had to buy a new spindle. After fixing that myself even though it was under warranty the $1500 transmission went out. I bought this at Lowes and learned two important lessons. 1st dont buy a Husquarvarna and dont buy machinery that does not service them. I was without a mower for over a month and once they fixed it I have been sparingly using as I feel it is a very feeble machine. I doubt it will last year #3.
Published: June 15, 2018
Jay of Aq, AR
Source: consumeraffairs.com

I purchased a blower #115351227 less than 2 years ago. I have gardeners so
I purchased a blower #115351227 less than 2 years ago. I have gardeners so I only use this thing about 12 times a years. It crapped out and took it to Lowes (a separate story), sent to so called authorized repair center. Its nearly 60 days later and now he tells me corporate is not responding, so he cant repair it. Tried contacting Poulan eight hundred number and this is your worst nightmare. Bottom line, I have a blower that is now technically out of way because my unit sat at a so called approved repair store that apparently was not approved. The hundred bucks for the blower is not my issue. I most certainly dont need the aggravation. If the CEO of Husqvarna gets to read this, I would hope heads will roll. This no way to run a company. Somebodys got to know that you guys need help.
Published: May 15, 2014
Bill of Westlake Village, CA
Source: consumeraffairs.com

I bought a new Husqvarna riding mower from a local dealer. Ever since the p
I bought a new Husqvarna riding mower from a local dealer. Ever since the purchase, I have had nothing but issues with the mower. The mower would stop turning over and so I took it back to the local dealer who fixed it. I typically get one mow out of it, and when I go to use it again, the same problem again. Brand new $3,000 mower and I am taking it to the repair shop every week! It is the carburetor. We have done everything to try and fix this horrible product and nothing works. We finally bought a good mower, a John Deere, and now we are stuck with a $3,000 mistake! It seems like this is an ongoing product issue with multiple consumers. I, too, would like my money back or a new mower that works.
Published: January 24, 2013
Julie of Byahlia, MS
Source: consumeraffairs.com

I have it services every year, but Tractor lost HP within three years. It s
I have it services every year, but Tractor lost HP within three years. It sometimes struggles to get up the 20 degree incline in my backyard. I would probably not buy this brand again.
Published: July 23, 2018
Scott of Hamburg, PA
Source: consumeraffairs.com

The thin bar one pulls up to engage the blade broke the first time my husba
The thin bar one pulls up to engage the blade broke the first time my husband used the mower. The dealer ordered a new part, which took over a week to arrive. Within 20 minutes of me using the mower, the part broke again. Were taking it back to the dealer and hoping for a refund.
Published: June 29, 2015
Deborah of Boise, ID
Source: consumeraffairs.com

I bought a Brand New what was supposed to be a 2018 but turned out it was a
I bought a Brand New what was supposed to be a 2018 but turned out it was a 2017! In April of 2018 I have had to replace everything above the deck at least once due to failure of components! Also I have had to change the blades at least 4 times! Leepers is where I was screwed at, and after fixing it again this last time, I found the deck was cracked at the weld of the back bracket! So I took it to an authorized warranty dealer. They called me and told me Husqvarna will not service my warranty! I paid $3000 for a mower that’s a $$$ pit! I WILL NEVER SHOP FOR HUSQVARNA EVER AGAIN, NOR DO I ADVISE ANYONE OF BUYING THEIR PRODUCTS!
Published: December 6, 2018
Jonathan of New Market, TN
Source: consumeraffairs.com

LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept
LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept came to ensure woods nearby werent burned down. Hes 84 and has COPD. This was very stressful to him. He loved this mower. Dont know how it caught fire either. Purchased May 2008. Tuned up last year 2013.
Published: October 28, 2014
Gina of Milford, OH
Source: consumeraffairs.com

I bought my Husqvarna 775 - 1.75cc $499 in 2014 at Lowes and it failed to s
I bought my Husqvarna 775 - 1.75cc $499 in 2014 at Lowes and it failed to start after 2 years. I lost my receipt. I went to Lowes and they said I need to change spark plug, drain old gas and put new gas in. I did as they said even spark plug still look good, but still failed to start. I never use a lawn mower as bad as this Husqvarna before, never! My 10+ years old Honda never need to do anything each year after winter. It starts easily. Husqvarna is a bad brand for mower. I dont suggest anyone to buy it.
Published: April 18, 2016
Vu of Duluth, GA
Source: consumeraffairs.com

Paid 3600 for this mower in 2015. Took it back the next day because the dec
Paid 3600 for this mower in 2015. Took it back the next day because the deck rattled horribly and amp meter had water in it. Dealer would not even look at the mower. He said it was all normal. The mowing deck could not be leveled. The mower had a 52 fabricated mowing deck that was just way too heavy for the lift mechanism to work properly. If you mowed on the slightest slope, the deck would cut at three different levels. I looked online for forums regarding this mower and found that every owner had the same issues. I took the mower back to dealer the next spring with only 20 hours on it. He offered me 1500 for the mower, said he could not sell those mowers, nobody wanted those mowers. My wife and I so disliked this mower that we only used it 52 hours in 3 years. Thankfully we had a good Kubota and John Deere we could bring to the house and mow. I finally sold the mower last week for 1800 with 52 hours on it. Was glad to be rid of it. The mower was a Husqvarna GT52XLS with Kawasaki engine and fabricated deck. Husqvarnas top of the line garden tractor. The dealer was North Georgia Equipment Sales in Rock Spring, GA 30739. I will never consider another Husqvarna product of any kind.
Published: July 12, 2018
William of La Fayette, GA
Source: consumeraffairs.com

Husqvarna 390XP chainsaw - Piston/cylinder melted during the second tank of
Husqvarna 390XP chainsaw - Piston/cylinder melted during the second tank of gas. The service center could not determine the cause, but replaced cylinder and piston. After 8 more tanks of gas, the engine seized. The piston/cylinder burned up again. The service center reported a metal support between the carb and head was missing from the factory. During the first repair, the technician noticed it missing and thought they changed the design. They explained that after the saw warmed up, it would allow air to leak into the head causing the saw to run too lean and too hot. As this was a factory error, I expected an apology or a new saw, but received neither. I paid $1,100 for this factory defect saw and would be lucky to get half of that for this saw that has burned up twice. I asked for a refund or a new power head but Husqvarna would do neither. They said it would still be covered under warranty, but I would rather be cutting logs than waiting for repair service. At this point, I do not trust this saw that has been exposed to extreme heat twice and have to baby the saw or take a loss and sell it. Husqvarna did not do me right and I will never purchase a Husqvarna product again. If you are considering purchasing a Husqvarna, be forewarned.
Published: June 27, 2012
Aaron of Battleboro, NC
Source: consumeraffairs.com

I bought this mower three years ago replacing a 13 year old yard machine. T
I bought this mower three years ago replacing a 13 year old yard machine. This was the first time I ever drove a zero turn. It was easy to catch on to and it cut my mowing time down to two and a half hours mowing time from three and a half hours
Published: July 21, 2018
jim of West Mansfield, OH
Source: consumeraffairs.com

I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting s
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting season. The first year or so was great. It was lightly used. The property was flat with no major bumps, etc. The next year, a piece that engages the deck broke. It was covered by my extended warranty so it was fixed. My third year into the mower is when I started to have problems. The spindles broke a least 1x each mowing season. The pulley wore out. The deck broke where it attaches to the frame and I had to have it welded back in two spots. The next year the deck began to split apart horizontally on once side and vertical on the other and I had to replace the spindles again. Now...heading into the new mowing season, one spindle needs replacing again and needs new screws and the deck is kaput. I will never buy another Husqvarna mower. Very very disappointed in the quality of a mower I paid thousands for.
Published: March 2, 2020
Sara of Ocala, FL
Source: consumeraffairs.com

I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a s
I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.I am writing you to thank you for making the finest chainsaw Ive ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.
Published: October 14, 2011
Scott of El Campo, TX
Source: consumeraffairs.com

Blade housing fell to ground in first or second mowing; gas cap broken on d
Blade housing fell to ground in first or second mowing; gas cap broken on delivery; headlights have had a short for several years and need to replace the wiring harness if ever mowing at night; Schroeder water flush adapter broken off blade housing; metal guide-rod for belt to activate blades, broken off; hand-brake handle broken off (interior) and replaced. 46-inch mower with 300 hours.
Published: July 17, 2018
Martin of Jackson, Tennessee
Source: consumeraffairs.com

At 9 hours had a belt break, At 19 hours had a wheel bearing go out and had
At 9 hours had a belt break, At 19 hours had a wheel bearing go out and had to take to shop, at 24 hours had a rod fall from the deck and a tension spring break. Now at 28 hours it wont start. What a piece of junk that I wasted my hard earned money on and am still paying for it!!!!!!!! DO NOT BUY!!!!!!!!!!
Published: July 25, 2014
paul of New Caney, TX
Source: consumeraffairs.com

Husqvarna leaf blower - Like any brand the machine blows leaves, but once y
Husqvarna leaf blower - Like any brand the machine blows leaves, but once you stop it you pay hell trying to start a hot machine. Ive had to borrow my neighbors blower (different brand) to finish the job. Even though this machine is only about a year old, Im going to buy a new one (different brand).
Published: September 10, 2014
Bill of Yorktown, VA
Source: consumeraffairs.com

Product is fair. Chronically slips drive/blade belt. No close dealer to do
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Dont waste money on their products. They dont help when you need it.
Published: April 11, 2019
Romney of Murfreesboro, TN
Source: consumeraffairs.com

Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, h
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.
Published: October 21, 2015
Anonymous
Source: consumeraffairs.com

The cutting deck only has difference of 1 from the highest to the lowest wi
The cutting deck only has difference of 1 from the highest to the lowest with the lift handle. The dealer I bought it from says it cant be raised because of belt alignment. It wont load on trailers unless I find a special place to load.
Published: May 25, 2015
Ronald of Atmore, AL
Source: consumeraffairs.com

Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used
Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used 2 times and 2014. Attempted to start in 2015 and lawn mower failed to start. Took lawn mower back to Lowes and was told that the carburetor needed to be replaced and I needed to pay for it. Was told by Lowes Husqvarna refused the claim for repair.
Published: June 12, 2015
debra of Memphis, TN
Source: consumeraffairs.com

I purchased a Husqvarna string trimmer model 327 LDx-series from Amazon in
I purchased a Husqvarna string trimmer model 327 LDx-series from Amazon in September 2014. I only used it twice, drained the non-ethanol gas each time and when I went to use it August 29 it would start, but then died when I tried to trim. I contacted Husqvarnas customer service number, 800-487-5951, and they told me I needed to take it to a certified Husqvarna dealer. Took it there and was advised that Husqvarna wont cover it because where I bought the product didnt register it, so its not covered.So I call Husqvarnas back, speak to Dawn, who was totally unhelpful, and recommends I take it to a different service center. I said why, I have it at a recommended repair shop, why would I take it somewhere else? You want me to drive all over for same result? Dawn continues to say well its probably not under warranty. Finally I call Amazon who apologized for the situation and fully refunded my purchase. Go Amazon, love you, and GOODBYE Husqvarna, my first and LAST experience ever with your products!!! Hard lesson, but grateful that Amazon stands by their customers and protects their purchases, lesson learned: Dont buy Husqvarna ever. Back to Echo for me.
Published: September 1, 2015
Jill of Rock Hill, SC
Source: consumeraffairs.com

You name it. Tractor wont start with new battery. Wont stay running for mor
You name it. Tractor wont start with new battery. Wont stay running for more than half hour. Manufacturer says dont start off a vehicle but had no choice - only way to mow grass. Their website is useless and not surprised they get such a low consumer satisfaction rate. Dont buy Husqvarna.
Published: September 1, 2014
Steve of Dorr, MI
Source: consumeraffairs.com

My John Deere GT 275 finally gave out after 15 years of reliable service. I
My John Deere GT 275 finally gave out after 15 years of reliable service. I was intending to buy the current equivalent until I saw the price. Decided to try Husqvarna GT52XLS Riding Mower - never had a Husqvarna product up until this point. Spent $3200 on the machine. First few mows it was great! Within the first 6 weeks I had it back to the shop - trouble starting/running. Within the first 6 months I had it back in the shop two more times for broken parts (I only mow my lawn grass with this machine - I have JD tractor/brush-hog for pastures). 3.5 years later, I have spent over $1500 in repairs (not including regular maintenance) and am taking it into the shop this morning for them to try to figure out why it hardly moves forward or backwards. If I had known than what I know now I would have never bought Husqvarna - and never will again. The dealer told me on my last visit the deck on their machines is much better than the JD - WHAT GOOD IS THAT WHEN EVERYTHING AROUND THE DECK IS JUNK??? Their products are very poor quality and I will not only never buy Husqvarna again, but will make sure anyone I talk to about tools and machines knows what a terrible experience I have had with Husqvarna. BEWARE!
Published: March 19, 2018
Steve of Hillsboro, OR
Source: consumeraffairs.com

Husqvarna 240 chainsaw: Total junk... Couldnt get it started out of the box
Husqvarna 240 chainsaw: Total junk... Couldnt get it started out of the box. Finally did, made very few cuts, died, wouldnt restart, replaced plug ignition mod, fuel filter. Torn completely down, re-gapped everything. Still, wont start. I wont buy Husqvarna again.
Published: July 10, 2017
John of East Peoria, IL
Source: consumeraffairs.com

Purchased Husqvarna ST 224 Snow Thrower in Oct. Live in NJ during blizzard
Purchased Husqvarna ST 224 Snow Thrower in Oct. Live in NJ during blizzard last month the auger stopped after an hour of using. Removed cover, auger belt was frayed and off the pulley. I put it back on in the middle of a blizzard under a carport. Started and tested, the belt was so stretched it would not turn the auger. Found through surfing Husqvarna has a Technical Services Bulletin (TSB) addressing the problem. This has occurred on other Husqvarna models too! Called Husqvarna and spoke to a rep. He did not know what a TSB was and blew me off to a dealer. Call them, theyll take care of it. I then asked if Husqvarna was going to reimburse me for paying to have my driveways plowed, he said NO! The dealer will have my $850.00 HUSQVARNA SST 224 Big Orange POS for 2 weeks this Friday 2/12/16. IT SOUNDS LIKE ITS TIME TO FILE A CLASS ACTION SUIT AGAINST HUSQVARNA AND THEIR INFERIOR PRODUCTS.
Published: February 11, 2016
Keith of Kingston, NJ
Source: consumeraffairs.com

This chainsaw has been the worst saw for starting and trying to keep it run
This chainsaw has been the worst saw for starting and trying to keep it running. I have owned the saw for less than 2 years with hardly any usage. Husqvarna cannot find the part I need along with the dealers that service this saw. The lady at Husqvarna told me the saw was not old enough for the parts catalog to display the brake cover that I need. She said they would do a study on it and get back to me. I really doubt if that is going to happen.
Published: September 20, 2016
Gerald of Auburn, NC
Source: consumeraffairs.com

Their throttle cable breaks the plastic where the screw is going to come ou
Their throttle cable breaks the plastic where the screw is going to come out. The weed trimmer has two pieces and the bottom piece always comes off. I would recommend anybody who wants new equipment to not buy Husqvarna by steel. They don’t even help their customers. Every time I call they laugh in your face. The model is 128LD hey pile of junk. On top of that I spent $220.00 on 10-22-2018 and it’s even still under warranty.
Published: May 31, 2019
Sam of Ozark, AL
Source: consumeraffairs.com

I have replaced the deck belt 4 times in 2 years of owning this machine. It
I have replaced the deck belt 4 times in 2 years of owning this machine. It randomly twists itself over then shreds itself. I have paid a service person each time to replace the belt. I don’t have time to spend making repairs myself. I bought this machine from Lowes based on the good reviews at that time. I am very disappointed with the machine at this time and will probably not buy this brand again!
Published: August 4, 2013
John of Coloma, MI
Source: consumeraffairs.com

Left front tire came off during cutting, outside bearing was missing and th
Left front tire came off during cutting, outside bearing was missing and the inside bearing was broken. Had to travel 45 to 50 miles before finding a dealer that could make repairs (stopped at 2 dealers recommended by Husqvarna, no help ). Mower was purchased 1 year ago and has only 43 hours.
Published: June 3, 2014
Alan of Locust Fork, AL
Source: consumeraffairs.com

I purchased a new walk behind lawn mower and after first use, it leaked oil
I purchased a new walk behind lawn mower and after first use, it leaked oil into the air filter. Took it in for repair (supposedly under warranty). Repair service said too much oil, (only put in what came with the mower) and would not repair it under warranty. I will not purchase another Husqvarna mower again.
Published: April 14, 2015
Kent of Liberty, MO
Source: consumeraffairs.com

I bought my snowblower just about 11 months ago paying $1400 and thinking i
I bought my snowblower just about 11 months ago paying $1400 and thinking it must be good choice and should last longer than cheaper brands. What a terrible mistake. Just to get ready for the upcoming winter, I took it out of my garage and tried, but the engine wont start. I bought a can of carburetor cleaner and applied it and check the gas line, but it still doesnt start. I called Lowes for warranty service as it is less than a year old, but they want to charge $130 for pick up and delivery charge for warranty service. I tried to complain to Husqvarna website but there is no phone or e-mail contacts. What kind of company is that? I will never buy another Husqvarna and will do the best I can to discourage people from buying their equipment. Husqvarna and Lowes both suck the most.
Published: October 3, 2013
Chris of Franklin, MA
Source: consumeraffairs.com

My Husqvarna blower model 125B is less than 2 years old. It quit running so
My Husqvarna blower model 125B is less than 2 years old. It quit running so I called Husqvarna to learn what I had to do to get it fixed. I took it to one of their authorized dealers for repair. When I went to pick it up, they charged me $42.08 to repair a gas line. So I called Husqvarna again and was told that gas lines were not covered and they hung up on me. I have a Stihl blower that is 7 years old and a Sears blower that is 12 years old and I never had problems with the gas line. They must be using very cheap gas lines and obviously dont care to keep me as a customer. I would never buy one of their products again and I will tell anyone I see looking at one of their products not to buy one. Buy a Stihl or anything but a Husqvarna.
Published: June 20, 2013
Gordon of Springfield, IL
Source: consumeraffairs.com

We have had nothing but trouble with the front axle on our Husqvarna lawn t
We have had nothing but trouble with the front axle on our Husqvarna lawn tractor. The dealer we purchased it from wont do anything because Husqvarna wont do anything. Husqvarna keeps saying it is something weve done, not their product. They said they had never had any other complaints. Definitely not true, complaints are everywhere about them.
Published: July 3, 2014
Mary of Lawndale, NC
Source: consumeraffairs.com

I purchased a new Husqvarna 2042LS riding mower. I did not receive an owner
I purchased a new Husqvarna 2042LS riding mower. I did not receive an owners manual. I found no satisfaction following several requests. The Husqvarna site wants $29 to tell me if manual will be provided. It should have been provided.
Published: May 24, 2012
Syd of Quincy, CA
Source: consumeraffairs.com

LGT 2654 54 Husqvarna Breaking Frame - In response with my review of Husqva
LGT 2654 54 Husqvarna Breaking Frame - In response with my review of Husqvarna, yes, it is still junk and the company has too many lemons, but Lowes did return our money after five months and they did not have to (according to policy), but managers did agree they were junk! They came and got their junk and gave us a full refund! Thank you Lowes for taking care of your customers!
Published: August 18, 2013
Angel of Gravel Switch, KY
Source: consumeraffairs.com

I use my lawn tractor for a multitude of tasks but it is very difficult to
I use my lawn tractor for a multitude of tasks but it is very difficult to shift between summer and winter chores. Would be much better if it had quick releases and the process of changing mower blades could be done without high capacity lifting equipment. The mower cuts unevenly and is easily bogged down. The towing connection is made of cheap metal and is easily distorted. Lots of cheap parts and headlights burned out after just a couple of months.
Published: July 15, 2018
Don of Kalispell, Montana
Source: consumeraffairs.com

Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tra
Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tractor, three times in the 1st year of ownership: Will Husqvarna wait until someone is seriously injured or killed by loose blade? I am angry and dissatisfied. I have contacted the corporate offices as well as the dealership and their home office with no response. On 6/2/11, I purchased a new Husqvarna GTH26V52LS Garden Tractor from STI Turf Care in Colfax, NC. The 2nd day I used the mower with only 5 hours on it, a blade and bolt dropped from the mower. I never heard anything and had mowed a while before I saw the blade and bolt on the ground, together with bolt threads up from the center of the star hole of the blade. I mow a lot of grass and my lawn is certainly not a golf course, but was on smooth and level ground when this happened. The dealer was not going to even come and pick up the 2-day old mower with only 5 hours on it or cover under warranty. They insisted I must have hit something to shear off the bolt. I did not. After planning to return the mower for full refund, the dealer finally agreed to pick it up and make repairs. Im sure they put the same blade and bolt back on the machine. Then in October 2011 (5-month old mower with 88 hours on it), a blade fell off again and I found the bolt within one foot of the blade. Perfectly smooth and level ground once again. The dealer again flatly refused to pick up the mower and make repairs under warranty. I misplaced the bolt in my garage and they priced a new one for $10.00 (no warranty since it had to be my fault per the dealer). I went to LTD in King, NC and bought a new factory bolt for under $6.00. The local repairman I have always trusted to service three John Deere and Toro Wheelhorse (I have used on the same grounds past 15 years without ever having a blade fall off in any of them!). He made the repair, sharpened all the blades and serviced the machine. I decided after their ripoff price for the part that should be warrantied, overall poor service attitude and not standing behind their product, I would not deal with STI again. All went well until yesterday, 6/16/12, with 111.5 hours and just over one year old, the blade fell off again on perfectly smooth and level ground. As with other two times, no noise or any idea blade was off until I came around and saw it on the ground. This time, I cannot find the bolt. I am extremely aggravated and disappointed considering the price I paid for this machine. I am not abusing the tractor or subjecting it to anything or anywhere my two JD or Toro have gone before. Cutting at 2.5 to 3 and no obstacles. This problem is not from the operator; it has to be a mechanical defect. I have not marked the blades so I have no idea if it is the same blade each time. What do you suggest? I received no help from dealership.
Published: June 19, 2012
D. of Walnut Cove, NC
Source: consumeraffairs.com

I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck m
I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck mandrels (the bearing housing that the shaft for the blades goes thrown). I have broken 5 of these, and now I am told that the part is on BACK ORDER. I thought I was buying a good quality machine; instead, I find that I purchased a wimpy pos that cant even mow a yard without breaking, never mind a field or something heavier. My antique John Deer blows this thing away as far as reliability.
Published: June 8, 2013
Richard of Winslow, ME
Source: consumeraffairs.com

We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia
We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia. From the beginning it would throw the blade belt unusually when you turned off the mower but sometimes when running. According to Lowe’s this was a known defect and after several unsuccessful fixes from Lowe’s we were told all we could do was send it to service. (NOTE: There are more than complaints on this subject here is but one: **).The unit was sent to ALTAQUIP in Dunn, NC. Who surely did not read the service tag as they stated “Belt had to be replaced and out of warranty.” Certainly the belt had to be replaced it kept flying off, nevertheless they claimed the reason was the deck was dirty. The only reason the deck was slightly dirty a demonstration had been performed for the driver from the service center. The question was asked, “How could you mow the lawn if the deck getting dirty caused the belt to come off”. No response was given! Lowe’s against my wishes paid the bill.Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. The unit was returned to the service center. This time they claimed the reason the belt came off was the deck was uneven. (Nothing had changed if the deck was uneven now it was the first time!) They again replaced the belt though they did not charge for it. Again, against my wishes Lowe’s paid the bill. Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. Showing the unit to a local service center authorized to work on Husqvarna but not conduct warranty work we were told there was no way either reason would cause the belt to come off ; further recommending we stay with authorized service centers. It was then found as previous noted that this problem was a latent defect and this was the recommended repair; “On the mower deck, you will see an idler pulley that maintains proper tension on the belt at all times. As the belt stretches, the spring-loaded idler pulley applies more tension on the belt. Due to this, there is no reason to complete routine tensioning maintenance on this mowers belt. However, there is a built-in lever that allows you to apply or release tension to the belt to engage or disengage the drive belt. This lever turns the mower blades on and off. When you disengage the drive belt, it causes enough slack in the belt to allow the belt to slip off the main drive pulley, preventing the blades from continuing to spin. Without the ability to adjust the belt tension, you could never turn off the blades, which would cause a safety risk as well as require you to replace your belt much more often.The recommend fix has not helped the problem. I believe the company should refund the fees paid by Lowe’s and consider review current manufacturers manuals, know defect and repairs with their service personnel. That Lowe’s exercises better control over their subcontractors. Since the situation described above the unit now will not move, the engine runs fine. I am disabled so regardless of what the problem was I would in all likelihood not be able to repair it. I dont know what I was thinking but because of the description Hydrostatic transmission I assumed the mower had some type transmission; I was wrong it had a drive belt. I can only assume like the mower drive belt it had tension issues the mower has yet to reach a maintenance point. Anyway this time it was another $146.00 to replace that belt which the company paid once again.I tried to argue with the box company that for a company be in Carolina and for them to handle, stockpile mowers from across Virginia until they have enough to ship has to have built in a wide profit margin, couldnt they find local service centers? That is another issue the mower will be gone three + weeks. I am amazed in a company that made a public announcement they were going to concentrate on Customer Service acts like this they must have meant another company!
Published: September 1, 2013
Gary of Hayes, VA
Source: consumeraffairs.com

TOP