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More Articles
GMC Automobile Model 2024 GMC Sierra EV
2024 GMC Sierra EV
The 2024 GMC Sierra EV marks GMC's entry into the electric truck market with a powerful and luxurious alternative to traditional pickups. It offers cutting-edge technology, impressive performance, and a focus on utility while embracing a fully electric platform.
Performance
Powertrain:
Dual Motor AWD for robust capability and traction.
Produces up to 754 horsepower and 785 lb-ft of torque in Max Power mode.
Range: Estimated 400 miles on a full charge, depending on driving conditions and configuration.
Towing and Payload:
Max towing capacity: 9,500 pounds in initial trims, expected to increase in future variants.
Payload capacity: Over 1,300 pounds, depending on configuration.
Acceleration: 0-60 mph in approximately 4.5 seconds in top trims like Denali Edition 1.
Charging
Fast Charging: 350 kW DC fast charging adds up to 100 miles of range in just 10 minutes.
Bidirectional Power:
Supports Vehicle-to-Load (V2L) and Vehicle-to-Home (V2H), allowing it to power tools, appliances, or even a home during outages.
Trims
Denali Edition 1 (Initial Launch Trim):
Features exclusive design elements, premium materials, and advanced technologies.
Packed with luxury features like Super Cruise.
AT4 (Future Trim): Focused on off-road capability with rugged enhancements.
Elevation (Future Trim): Positioned as a more affordable option, balancing capability and comfort.
Interior
Technology:
16.8-inch portrait-oriented infotainment screen with intuitive controls.
Built-in Google integration, wireless Apple CarPlay, and Android Auto.
Digital instrument cluster and available head-up display.
Comfort:
Spacious cabin with premium materials like wood, metal accents, and leather upholstery in Denali trims.
Panoramic glass roof adds an airy feel to the interior.
Utility: MultiPro Midgate allows the bed to extend into the cabin, accommodating longer items.
Exterior
Design: Bold front grille with signature LED lighting.
Sleek aerodynamic styling for improved efficiency.
MultiPro Tailgate:
Offers six configurations for maximum utility and flexibility.
Wheels: Available with 22-inch aluminum wheels for a premium look.
Safety and Driver Assistance
Standard Features:
Automatic emergency braking.
Lane keep assist with lane departure warning.
Advanced Features:
Super Cruise: Hands-free driving on compatible highways.
Surround-view camera and trailering assistance.
Pricing and Availability
Price Range:
Launch Edition Denali starts at approximately $107,000.
Future trims like the AT4 and Elevation are expected to start around $50,000-$80,000.
Release: The Denali Edition 1 is set for late 2024, with additional trims following in 2025.
Conclusion
The 2024 GMC Sierra EV combines electric innovation with GMC’s renowned luxury and capability. With impressive range, power, and advanced features like Super Cruise and MultiPro utility, it's a compelling choice for truck enthusiasts transitioning to EVs.
Manufacturer: GMC
MODEL: 2024 GMC Sierra EV
MSRP: $99495.00 USD
Related Error Code Pages:
GMC Automobile Error Codes,
Related Troubleshooting Pages:
GMC Automobile Troubleshooting,
Related Repair Pages:
GMC Automobile Repairs,
Related Parts Pages:
GMC Automobile Parts,
GMC Automobile Model 2024 GMC Sierra EV
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
I bought a 2008 Acadia. The car was pretty. I started having ac problems and transmission problems then I started researching and there is a lot of problems with the transmission and ac with the Acadia. I cannot afford to fix everything. I would never buy a Acadia ever again.
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
I bought this GMC Acadia in August of 2008. Brand new. I followed all scheduled maintenance recommendations set by GMC. At 78,000 miles while driving down the interstate, a hole blows in the side of the transmission stranding my wife and two young sons 3 hours from home. Naturally the factory warranty is up. BUT, I told my wife, This is why you buy from a company such as GMC, they will stand by their product, and help us pay for it. WRONG! GMC totally turned their backs on us! GMC customer service told me twice there is nothing they will do. They did tell me if I had taken it to a GMC dealer theyd look at it. Really? I cant drive it! Its at a private mechanic. What pay to have it towed again to a dealership so they can tell me they wont help me again then over charge me to fix it and make more money off me that I dont have??? NO WAY! The funny thing is, Ive read reviews of tons of people having this exact same problem with GMC and this Acadia transmission problem. Wake up GMC! I say this because not a couple months ago, I told my wife wed buy her a new Tahoe in July of 2016. NOT NOW! Im totally disgusted that a big company such as GMC, has no problem squeezing the little people of America!
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
First and foremost, if you are going to buy this vehicle make sure it is still under the 36k mileage. If it is not, GMC and all of your local dealers will do absolutely nothing. Not only nothing, they will charge you a service fee to do nothing. 2 issues that we are having with this vehicle. #1 Put in park to turn off... Shifting assembly is junk. Most go bad before the 36k warranty... Mine went bad at literally 37229. #2 The wheels are delaminating. The previous owner must have been lazy because over 10% of all 4 wheels are delaminating. I made a huge incorrect assumption that GMC would cover a vehicle that is barely a year old. Again, I was incorrect. Never again GMC. Will never again buy a piece of junk. I will stick to the foreign makers from now on. You have seen your last dollar from me. Run away people. Crappy customer service.
I bought this 2008 Acadia with 88,000 miles and got extended warranty. We have put 10,000 miles on it since December. Have had nothing but problems with power steering, windows leak, window regulator gone in passenger door. Abs light and traction light on and now bucks and skips between 30 and 50 miles an hour... GMC, thanks. You suck, Government Motors... Trying to trade in for Ford Explorer.. GMC, you need to stand behind your ** ups!!!!
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
Very good car for the price, smooth ride, quite and very comfortable. Very spacious interior, good fit and finish. Really like OnStar - very strong engine and smooth transmission. Overall very good vehicle.
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed. I do not tow heavy lousy 14-foot boat and trailer with a 15hp engine on it. A 1.5 cylinder car could tow this boat. Cost me 3500.00 for replacement transmission. STAY AWAY from GMC trucks... or buy one and put 3500.00 aside cause youre going to need it!
At 15,000 miles, the brakes and rotors had to be replaced. The service manager said that driving on gravel roads caused gravel to get in the pads. I was told if it happened again, I would have to stand the cost of repairs. 8000 miles later, the brakes had gravel in the pads and the rotors were grooved and had to be turned. I was told that I must blow the dirt off every week. The service write up person said only people driving on gravel roads were having trouble. I said the Acadia book did not say to stay off gravel roads or to blow the brakes off every week. GM has a serious defect in their design that needs to be addressed.
I am on the brink of tears....again. My lemon Acadia is at the dealership with a nice list of new issues. GM literally made an awful product - unsafe and unreliable, and makes the customers pay for their mistakes. For years it rained INSIDE my car. I finally got them to replace my moldy floorboards and fix the leak (after putting social media pressure on them - they wanted me to pay at first). Im constantly having issues with my steering and engine. There is never NOT something wrong with my car and I am fed up. Its not right. I would LOVE to get together with other Acadia owners and see if we can file some sort of lawsuit. Email me if interested!
Since August 2010, have replaced fuel tank, replaced radiator, replaced #1 ignition coil. #4 cylinder missing, engine has no acceleration power and service engine soon light flashes. Cause: fuel block connector. Locate misfire on 3 cylinders. No power at injectors 2, 4, 6. Replace cat converter, replaced other cat converter, Intermittent misfire under hard accel on #2 cyl. Leaking #2 coil and fouled #2 spark plug. Premature timing chain, Timing chain slippage, Reported problems with cylinder #4. At this point seems all cylinders/spark plugs have been rotated, replaced. Would like to go 6 months + without recurring problems.
General Motors executives should have their family members drive this piece of crap and experience what the rest of the Acadia owners experience: Timing chains replaced at 40,000 miles, Steering assembly replaced at 55,000 miles, transmission failure at 120,000 mile, wiring harness fire, and now the transmission failure again at 173,000 miles. While the timing chains and the first transmission were repaired at GMs dollar (goodwill), they called it even though they had a recall on the transmission after mine was repaired. They now want $1620 to repair a fouled solenoid valve in the transmission. Its fouled with oil, in a closed system, that while it could have been caused from when they repaired the transmission the first time, they state the high mileage is the cause??? Its a Closed System; they repaired and fouled ports in a solenoid valve. This is another reason I will not in my lifetime buy any General Motors product again. They do not stand behind their products, let alone have family members drive them.
We purchased a used 2008 GMC Acadia from Carl Black in Roswell, GA. At 60,000 miles, transmission had to be rebuilt. At 97,000 miles Solenoid valve and transmission control module assembly replaced. Carl Black tried to rip me off. Originally quoted $1800 to repair. After I told them I was taking car to my trusted mechanic, repair went to $400. I was still ripped off as I signed pages of warranty receipts when I picked up car. Now less than a year later, Stabilitrak light is on. Car only has 108,000 miles. This is the third major repair in three years. I am through with GMC and Carl Black forever. Almost forgot, sunroof leaks.
I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.
I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.
Being a GM family, we have been loyal to the brand but the Acadia falls far short compared to the companys other SUVs. There are 943 Technical Service Bulletins issued for the 2017 Acadia alone! Most of them are related to random leaks, failures with steering, suspension and brakes. As the principal driver, I can attest handling is not as stable as the one-size-down Equinox, although it improved noticeably when we switched to a better tire than what came with the car. Within a few months of purchase, the SUV developed a drive train problem, and it was difficult to find a dealership familiar with the bulletin issued by GM and knew how to resolve it. This is now a known problem, with over 300 registered complaints posted just for this particular repair. Another annoying and known issue: at the gas pump, the baffle in the gas tank causes the fuel pump to shut off after 3 gallons. The solution is to manually hold down the level on the pump, or it will keep shutting off after every 2-3 gallons, even when the tank is nearly empty. And then there are the myriad leaks, detailed in the complaints and TSBs…
This is our second ownership of a GMC Acadia since it was rolled out in 2007. As a family member of a former GM Employee, we purchased a 2007 GMC Acadia under the GM Employee program. That vehicle was plagued with problems. DVD player issues, fuel injectors, radiator, engine coils, trim rattles, the list goes on. The problems were so bad that the car was being taken to the dealership monthly and in some cases weekly. In 2009, we reached out to GMC at the advice of our service manager. GMC offered us 3 free oil changes for our troubles. Hardly a repayment for all the problems we had with the vehicle. To make a long story short, I contacted the BBB, filed a complaint and GM purchased the vehicle back as a Lemon.In 2009, using the refund from the buyback through the GM employee program, we purchased another GMC Acadia. This time the current 2009. We were told by the dealership that all of the issues that plagued the initial roll out had been fixed. This is certainly not the case. Again, we have had the same problems with the car being in and out of the dealership on monthly and sometimes weekly basis. Fortunately, they have all been covered under warranty until this most recent wave of problems.Several of these issues have put my family and me in great danger. Very early on in the car, when the fuel injectors broke, we were traveling home from vacation when the vehicle powered down on its own (to protect the engine) in the middle of a very busy freeway, I could not pull it over. We were stuck with semi-trucks racing past and my children crying in the back seat. All I could do was pray we didnt get smashed from behind while we wait for a tow truck. Another time is when the wave plate exploded in the transmission. I was driving my newborn baby home from the hospital! My wife, fresh out of a C-section, and my 5 day old newborn are stuck on a freeway because the transmission broke (which GM knew about because they issued a Special Warranty for its repair.)For the past month, my car has been at the dealership, due to catalytic converters that are clogged and needing to be replaced, then the timing chain needs to be replaced (which GM issues a special warranty to cover the cost) and now I am being told that the oil pump, pickup tube, and oil screen is filled with sludge and will cost me $1,600 to replace. I change my oil every 3,000 to 4,000 miles or when the oil gauge on the vehicle says 50% remaining. How on earth is there that much sludge. Turns out, after doing an internet search, that this is a common problem with the Acadia and there are pages and pages of customer complaints saying the exact same thing! All of which GM denies.GM knows the Acadia is bad. My service rep says he has never seen a vehicle with so many special warranty items issued on the car. My car needs to be purchased back as it is unsafe and unreliable and GM says they will give me $2,000. Sad considering I have given them 2 chances now. GM will not stand behind their products or do the right thing. They have forever lost a customer.
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.
In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have replaced the rear shocks, timing chain, coils, wheel bearings, power window motors and the sunroof drain tube was leaking into the blower assembly. It has been an absolute nightmare. The power mirrors have now quit working, the DVD player on the drivers seat only works half the time and my current check engine light is due to a bad catalytic converter. Ive had this car 15 months. I parked it for 4 because I couldnt afford to fix it at one point. Its the only car I have a payment on. I bought it with no warranty from a reputable car dealership close to me in Fishers Indiana. DONT BUY THIS CAR. Im trading it in next week.
2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
My GMC Acadia has really turned into a piece of crap of a vehicle backed up by a piece of crap company, GM. I purchased a 2011 GMC and immediately had issues. The gas gauge is defective, power steering makes noises, radio works intermittently, and water leaks into the vehicle from the rear sun roof. GM refuses to take responsibility or assist me with repairs. The attitude I have received has been miserable. DO NOT BUY GM products.
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has put in so much money into a vehicle!!! My transmission died and had to have it rebuilt for $3500 but also found out timing chain is loose, so thats more money I will have to dish out for!!! Will go back to foreign cars after this experience. Cant wait until I get rid of this vehicle!!!
Car shuts down with the message Engine Power Reducing while driving!! My kids were in the car the first 2 times and the last time I was in the middle of the highway!!! Dealership has given me so many excuses (water pump, fuse, cable...). Im so frustrated!
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
Bought my 2008 new, 42,000, love the vehicle at the start but it has turned into a money pit. First of all vehicle started to float all over the road. GMC dealership changed rack, rear shocks and numerous alignments. Tire treads wore out from the outside in. They couldnt figure it out. Local mechanic took rear struts out and bushing fell out. Two sets of tires later!!! Then last year timing changes went stretched. Needed to be replaced $4,000.00, now the passenger air bag. Time for it to go.
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
I am the owner of a 2008 GMC Acadia. This vehicle has approximately 78,900 miles on it. Due to transmission issues, which is still covered under my powertrain warranty, it has been at Cooper Buick GMC in Monroe, LA since last Tuesday, 5/29/12. I was informed that GMC will only furnish me a rental for five days. The rental was picked up on Thursday, 5/31. Today, I was informed that I must return the rental. I am employed and must have transportation. I feel that as long as the dealership is holding my vehicle for warranty work, GM should furnish me with a rental. I am highly upset about this. My husband and I were seriously considering purchasing another Acadia but unless this issue is resolved, we will never purchase another GM product and will make sure other customers, friends and relatives are made aware of this situation. We are not wealthy and a rental vehicle is not in our budget. This is creating a difficult situation for us. Please respond to this complaint as soon as possible.
I just bought this 2007 Acadia less than 11 days ago. Come to find out my transmission is no good. I put all my money down and it giving me problems will giving me my money back. I wish I would have known this when I was looking for a vehicle. I would have never bought this one. Now Im out of the vehicle again and no money.
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
We own a 2010 GMC top of the line Acadia with only 45000km on it, its two owner car (87 year old man gave to his daughter). Its never towed anything and has had regular maintenance. I was taking the Acadia on Oct 22/16 over to my mechanics to have him check the urgency of repair needed for the power steering seals (they are bleeding which seems to be a very common problem for the Acadia). Upon driving the mere 4 miles to his business the vehicle started accelerating on its own. On a level surface it was actually increasing speed and required constant braking to maintain speed. Upon putting the car in park it was revving high.My mechanic tried connecting to the computer which gave no error message, disconnected the throttle body to confirm there was no debris or anything to cause spontaneous acceleration. He also disconnected the battery and reset the vehicles computer which had no effect. I submitted an online ticket to GM Canada on Oct 23/16 to bring to the companys attention the issue. Ive been contacted twice by phone to give the VIN number (provided to them on the online ticket Oct 23, left a voice mail to the case worker Oct 26 and again to a customer service rep Nov 3).My mechanic has identified the issue as being the throttle pedal sensor and seems to have successfully fixed the glitch however has warned me that since it has gone at such low mileage is highly likely to fail again. Im concerned to take it for long distance trips as this is the third issue thats occurred with this vehicle and is likely to happen again. To date weve had to fix the front sprayer for the windshield and we have the expensive fix for the power steering rack and pistons upcoming. Im severely disappointed that a car with such low mileage has such issues and am worried what future issues are upcoming. That said my mother enjoys how it handles and is everything she wants with a SUV. I just wish it had less problems.
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
I bought a used 201 Acadia last February 2016. I had it a month and I started noticing the Service StabiliTrak light coming on. Not only did it come on it reduced my engine power. I took it back from where I bought it and the service department claimed it was some sensor. All was good. About three months after that I had to replace the engine mounts. Now it is almost a year later and the StabiliTrak system is out of control. This time I take it to auto shop and the service tech said it was the battery (which was dying anyway). So I replaced the battery and I had to get the heat fixed too because of some actuator thingy. So I am happy to get my car back the next day. I had to drive an hour from home to work on that Monday and as soon as I made it to parking garage it started again with Service StabiliTrak. SO when I get off 9 hours later I am thinking I can just disengage the system but I could not figure it out. I drove home with hazard lights and prayed it would make it to certified GMC dealership for service. Two days later they say it was the throttle body so I hope when I pick up my vehicle today the issue is resolved.
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.
It is a shame that a less than 5 years old Acadia 2012 with less than 50,000 miles feels like a run-down vintage! Central Lock malfunction second day I purchased the brand new car (1st day after purchase, at 5 miles!!!) CV damaged (first year). Middle Seat Closure mechanism broken first six months. Engine mounts are broken (after three years). Air distributor is broken (after four years). Engine bracket is broken (after four years). To add insult the injury the dealer is incompetent, promotes an extended warranty that doesnt extend to anything, and only finds out problems after the expiration of the warranty. It is either GM sells Lemons or off-spec vehicles in Saudi Arabia, or the Saudi Specs are designed for junk cars. Either way, never again. I have advised five of my friends and family members interested in GM cars against buying them.
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.
I purchased a 2011 GMC Acadia with 25,000 miles. I never missed an oil change and updated within 3 years of purchase. The gas pedal became very stiff, causing the car to quickly accelerate. Need to be replaced. The fuel sensor broke and needed to be replaced. The driver side air modulators broke causing hot air to blow. Needed to be replaced. The driver side window control panel broke and needed to be replaced. The hood support rod broke. The radiator broke and needed to be replaced. The radio broke and need to be replaced. The air conditioning blows hot and needs to be replaced. The engine mounts all broke and needed to be replaced. The engine is now dying and was recommended by my mechanic to get rid of the car. He says I need a new engine. I still have a $7000 balance left on the car and it is worthless.
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, front suspension, timing belt cover leak all have problems in the last couple months. This thing is a money pit. Worse vehicle ever. I will never ever buy a GM vehicle again. I think a class action lawsuit is needed.
I drive the GMC Acadia now because my husband got a company car. For me it is a very large SUV to drive. I find it is hard to pull in tight parking spots and the doors are loaded with dings and dents from other car doors parked next to me. I wish they would downsize the width of this SUV. It is too wide for me. If I lived somewhere more spread out and less crowded, this may not be a issue. Other than that, it is very roomy inside and I feel very high up when driving so that gives me the safety feeling.
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
Noticed 2015 Acadia 8 months old volt meter starts off ok. Then while driving goes down to 12 volts. Then after a while up to 13-14 volts. Then after a while back to 12 volts. Will bring it into the dealer soon. Anyone had similar problems?
My 2010 Acadia is needing its 3rd water pump. I have already had to have the struts replaced and now the dealership is saying I need them again. I am being informed my timing chains are stretched and need replacing too. This has truly been the worst vehicle I have ever purchased and will definitely steer clear of making that mistake again. Despite the multiple complaints over many of these same issues, the only thing I can get covered under warranty by GMC is the water pump... of course, the least expensive thing to fix. Its a shame the company will not help the consumers out, but in the end, they are only hurting themselves. Never buying GM again!
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when it rains. Transmission failure. Sound system failure. Electronics issues. Grinding in steering. Now my alternator ($1000 to replace at dealer)! And the service lights keep coming on - the dealer wants $200 just to tell me why! This car has been a lemon since the day I bought it. The only reason I dont get a new vehicle is because I own this one and I dont want a car payment - but the repairs Ive paid for once the warranty expired are probably as much or more than a car payment would be.
Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times starting at under 5000 miles for loud idling, banging sounds, sludged engine, steering loss, drastically dropped fuel economy, etc. Given one excuse after another claiming oil not changed enough despite receipts proven I had. GMC claimed I had never brought it in for oil changes there. They also claimed they had no record of several of the times I brought it in to them while on warranty. I produced receipts from the dealers service department that showed I had. Every time I brought it in they claimed they could not hear probs, couldnt recreate the steering etc. Right after the warranty expire the same service manager who had said probably 5 times he couldnt hear the prob or recreate the steering issue says as he drove it back Do you know your steering is out and sounds like your engines going to need to be replaced? Fast forward years later and they finally did a recall on the steering so that is fixed. The transmission is now on a 120,000 mile extended warranty. They it out to avoid another recall - Timing Chain recall that if you try to have down they claim it has been done even though no record. I take it to another dealer and he says flat out GMC refuses to replace the failed engines that are failing in all these models. Funny I guess we all didnt do our oil right huh? Im ready for a class action suit. Contact me to join. The steering, timing chain and transmission recalls and extended warranties are all because of class action suits. Lets do this people. They cant keep selling expensive pieces of junk to good honest hard working American families.
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.

