My 2016 Chevy Malibu rides smooth like whipped cream butter. Best car I have ever owned. It came with OnStar, wi-fi capability, handsfree dialing, and rearview back up camera.

I like that my Chevrolet is a pickup truck. It was an affordable price, an individual sale, and what was needed for our home. Its a full size truck that we are able to haul the materials we need for home repairs, to use for work, and it also has the full back seat and third door so we can take the grandchildren to the park or out to eat. A good benefit when you only have one vehicle to use in your home. I wish it has a fourth door for when you are in a hurry, like when it might be raining and you need to get the children in the house quickly and they are trying to get out at the same time or when you have groceries that need to be brought in then and cant wait. And also, have a little more leg room. Other than that, its a good vehicle that serves me well

I am writing to complain about my Chevy Cruze 2016 Limited Lt. I have nothing but problems with this turbo. The fan sounds like the car is going to take off. This happens when you run the air conditioner. The car surges and the car goes through a stage where it takes a minute to reset. The turbo has acceleration issues where it will be running OK then slow down to barely doing the speed limit. I have had it in the dealership 3 times. They always tell me everything is OK to have it back and it is doing the same thing all over again. I dont want a car with a turbo anymore. Too many problems. I feel that I cant get the answers Im looking for. If I contact the dealership they will just tell me how everything is OK. I pay good money for my vehicle and if it is going to continue to be a problem maybe they should let me trade it for another vehicle. I need to know who to talk to so I can get this problem fixed.

I have had a lot of issues with my Chevy from the radio to shaking to Other problems. Very disappointed in this vehicle. The dealership was no help with the issues considering I spent a whole took Lot OF Money. They do not stand by their product.

We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.

Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!

I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealerships. Now (as of April 2019) I have approximately 88k miles. It has been a complete piece of junk as compared to my Jeep Grand Cherokee. The Traverse AC system broke ($600) had a partial transmission failure ($2k) rear driveshaft needed to be replaced ($1k), front suspension had to be completely replaced ($1,600)... This car is poorly made and I deeply regret purchasing it. In addition the interior is cheap and the bottom of the front seat is coming apart. Super disappointed in this car. I intentionally bought an American made car and really wish I didn’t. Chevrolet should be ashamed of themselves.

Love the roomy cargo area in my 2006 HHR, and the way the back seats fold down flat. My car has 185,000 miles on it and the engine still runs strong and quiet. On the minus side of the ledger is the lousy service from Chevy mechanics. Its not unusual to have to bring the car back two or three times to fix the same thing. Each time, they try to charge me again.

No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.

The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.

Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.

Chevy first car in 1963. Drove 1957 Chevy. Had a 1958 bel air. Had a 1972 impala. Always liked General Motors. Got a 1969 Camero after getting out of the Air Force in 1972. Never had any major break downs of any cars except accidents.

Poorly Built Vehicle - Just told by dealership I need a new engine for 2012 Chevy Cruze (4 cylinder) with approximately 50k miles. Sure dont make them like Honda. So much for American made, will never buy Chevy again. How is this possible??? POS!!!

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

I have a 2015 Captiva Sport. I bought it in 2016 with 36,000 miles. Other than replacing timing belt at 80, 000 miles, which was covered by warranty, Ive only had to fix a power window. I now have over 97,000 miles and am happy with the reliability of this vehicle. Im an Uber driver and this car gets lots of usage.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

This car (2017 Spark) sucks. The user manual is terrible, doesnt explain many things like how to store a radio station, use the rear seat belts. I cant find a way to connect the seat belts in the back seat. No leg room, radio is complicated to operate and is distracting when trying to switch bands/station while driving. Dont go to this dealership. Find another. No car dealer is honest, but there must be better. I regret going there and getting this car.

My Chevrolet Metro has 13 inch tires so for street use only. Good gas mileage. Only 3 cylinders, so not a lot of power. Definitely a smaller vehicle, and so I try to stay off the highway. It has 4 door, comfortable seating. Easy to drive in the city and okay first car. Experts recommended the vehicle and this model has good customer ratings but it was a mistake purchase, should have purchased a different vehicle... Replacement parts are expensive though and its not the safest of vehicles if in an accident.

I own a 2005 Chevy equinox that I have had for almost 4 years. I bought it used for $2000.00 and I felt like I had a mediocre deal because it had 300,000 miles already but I was desperate at the time. The car over all is good, it served its purpose and gets the job done. It runs good, it has no body damage but I sad to say I feel its on its way out now. Im having some problems and I cant afford to fix it now, so Im riding it til the wheels fall off.

First 2015 Chevrolet Dually Duramax shut down in Sept 2016. Driver fueled up, drove about 20 to 40 miles, trucks fuel filter light came on, truck stopped on interstate. As of 01/09/2017, truck is not fixable and still in shop. Loan company have called to come get it. I cannot fix it and cannot pay for it. This is one of three trucks I have for running freight on flatbeds. My trucks have to run to make payments. Second 2015 Chevrolet Dually Duramax shut down in the exact same manner, right down to fueling and driving a little way, and stopping. Metal shavings found in fuel system. This will put my small trucking business out of business. NOTE Both trucks bought at the same time, from same dealer, and drove off the lot the same day.

I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

I always loved pickup trucks and it features four-wheel drive and weather resistant tires as well and state of the art heating and air conditioning. Also the tires are great. It has been reliable and fuel efficient too. The total price has been reasonable as well as the payments. And the color is simple and exciting. When buying the vehicle the staff was extremely helpful. But I dont like the eroding the paint gets from the salt on the road during weather. I also dislike the radio which is oversimplified and doesnt get a good signal.

I have had several sub-compact SUVs and the Trax is one of the better ones. It has a good ride, handles well, and has enough of power. Good full mileage for an AWD vehicle. Price is in the ballpark with the competition. I would recommend this vehicle to anyone in the market for a sub-compact AWD.

The purchase of this SUV was record-breaking in that it was my first SUV and the newest vehicle I had ever owned. Within a year and a half I learned that GM believes that the engines in their vehicles can only be expected to last 5 years and that it is too bad, so sad that the engine in my vehicle stopped working. Anyone I spoke to found it inconceivable that a properly serviced vehicle would need to have the engine replaced at less than 100K miles.GM believes that since I did not have one of their dealers handle the repairs for my vehicles, there is nothing they can do as only their dealership can accurately diagnosis the cause of the engine failure and due to the age of the vehicle (barely 6 years old) it is solely my responsibility. The non-GM explanation as to the cause of the engine needing to be replaced was that the number one cylinder had grenaded damaging the electrode on spark plug.

The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

I love my Chevy, the model, and everything about it. It is good on gas and very reliable and thrusts easy to get around with lots of room. It is a great family car and great for kids. It also has a good price.

While my Tahoe was a little pricey, I absolutely love it! I have owned Chevys most of my life; Camaros, Z-28s, Chevelle Malibu, Impala. Prior to buying my Tahoe, I had a couple of non Chevy automobiles. However, my favorite T.V. show is Criminal Minds, and I wanted a car just like the ones they drove. I kept my eye out for a good deal on a Tahoe, so I could own my dream car, and, finally saw it as I passed by a Chevy dealership. I popped into the lot, test drove it and thats all she wrote. I trust Chevys, so there was no research needing to be done! It has so many features, that even today, I still find things extras on this car that I didnt know I had. I feel very safe and secure driving it!

The 2018 Chevrolet Trax is a small SUV base model, thats missing a lot of bells and whistles. Found out the hard way after taking a road trip, there is no cruise control. No center console; no passenger armrest; no camera alarm when backing the vehicle up; one of the USB ports stopped working after 1 mo; feels like the AWD kicks in when it should not. Had an issue with the wifi after the trial period, reported to OnStar however, OnStar didnt tell us they fixed the wifi issue.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

My Tahoe LTZ is all and more they said it would be. It is very stylish and beautiful. It has snap when you press on the gas at zero and even snap at 60 miles per hour. There is plenty of room for 6 people but I will say that the 2 sitting in the very back need to be agile or of the younger generation. Overall, I love my Chevy Tahoe LTZ. I would buy another one all over again.

My experience driving the car was awesome. The car met every expectation. I would recommend the equinox for a family just starting out or who have two kids. Great road trip car. Very smooth ride.

I truly enjoy my Chevy sportscar. Maintenance is key to keeping vehicles in working order and I keep to maintenance schedule. Because my car requires OEM parts, I work closely with Service Writers at the Dealership Service Centers. I am not a fan of paying for diagnostics more than once for any issue, although the dealer will attempt to charge me repeated diagnostic fees. Last time I took my car to the dealership for an oil change, the salesman made an offer to buy my car on the spot. It was a very uncomfortable situation because he would not take no for an answer.

I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.

I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was apprehensive about going back to a car, but when I saw this sleek, sporty car I said I had to try it. I love the style, comfort, gas mileage is awesome because I commute. Chevrolet did a great job with this car. I want to go back to a Suv. But can’t bring myself to do just yet. I love this car.

For a 2019 Camaro rs. 1 drl is out. Chevy needs to replace the full light. $1800.00 for a light. American. Foreign here I come. I see why they are not selling. Gouging for a light. Its a safety device.

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.

It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.

First of all I’m not a person that can swayed easily. This truck pretty much sold itself. What I mean by that is it had all the things that were important to me, nice color, 18 inch wheels, chrome features, dark interior, nice front grill and sensible features like rear defroster, usb capabilities, better gas mileage and beautiful design.

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

It was overall a great car. It had cruise control, electric windows, nice CD player, huge trunk, very spacious, and rides 5 comfortably and got great gas mileage. The features and price is the reason I chose it over the rest. Plus, the parts for the car was overall cheap to replace. I would and DID tell everyone I know that if they are looking for a new car the Corsica is the one I would get.

I had an experience at a Chevrolet Dealership this past Friday morning 12/9/2016 at around 8 am that I have never had in my life. I was floored by the way I was treated. On my way to Jacksonville FL from Lagrange, Ga my car began to hesitate and sputter. I was in the middle of nowhere and it was still dark outside. I was 24 miles from the nearest town and Chevy dealership. I putted into that town and made it to the Chevy dealership service department. I went in and told them that I have a 2002 Chevy Prizm with 240,000 miles and its hesitating and sputtering when I accelerate. The service writer looked at his coworker at the desk beside him and they laughed. He looks at me and says your car is too old and has too many miles so we cannot even look at it. I said you cant even look at it? He said we wont look at it. He then gave me a card of a 3rd party mechanic in town and told me that the guy there should be able to take care of it for me. I have had this vehicle for 14 years and have been a Chevy customer for 14 years. I have never before experienced anything like this. What can be done?

I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Chevrolet reference ** concerning the maintenance department at the dealership I purchased the vehicle from (Battlefield Chevrolet). Their maintenance is poorly managed and not knowledgeable about products and services. It took over 3 weeks to get back to me and when they did finally get back to me they didnt even know why they were contacting me. So anyway the customer service person was so incompetent. I asked her if she even worked for GM. She then refused to answer the question saying she didnt like the way I was asking her if she worked for GM so I hung up the phone. Contacted GM again about the issue and was told that they discussed it with the dealership and the issue was settled. So I asked to have another representative to get back to me but nothing yet. So know I dont have a place to get my vehicle serviced ref **. I dont recommend GM and I will not do business with them again.

My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.

We love our new Chevrolet Equinox! Just the right size. Rear seats fold up or down easily. Love the push button back door. Love our internet service. We feel safer with all our safety features such as all the cameras and blind spot notification. Would highly recommend.

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle to have and an even better investment for our planets future. Hardly spend a dime after installing a home charger and still manage to get in tons of driving time and road trips.

I have a love fair with the Chevrolet for years because of the style of the vehicles they come out with every year. I have owned 7 different Chevrolet vehicles since I started buying vehicles. The vehicles handle very and they are comfortable and the interior is just beautiful in them.

Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.

We wanted an American made, quality car at a reasonable price and the Chevrolet Cavalier fit the bill overall. We have owned it since 2003 and are happy with it generally except for several window regulators have gone out on it. And we had to pay for the parts and also to get them installed. But still one back window to this day cannot be rolled down because it wont go back up. We would not purchase this model again just because of this problem. We have since read online that many others also experienced similar problems as well and we should have researched before we purchased it.

The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.

The initial quality of my Avalanche was great. Then the bottom fell out. At 30,000 miles the inner workings of my dashboard had to be replaced. At 50,000 miles the engine had to be replaced. But before those things happened, I was in and out of the shop while GM was repairing those items piecemeal. Now at 130,000, it’s running better than it ever has, ”after tons of repairs“!

Good on gas. Cheap on repairs. Cant really complain. Its a Chevy. Probably my favorite car out of them all. Nice to drive and easy to fix. The colors are simple. I wish they would bring the Monte Carlo back. Great car. Was sad to see it go. The Camaro is ok but this one was better.

I own a 15 Chevy Colorado and I love this truck! It’s comfortable and is like a big truck without the added expense. It has been extremely reliable! It actually exceeded our expectations. Absolutely no complaints.

I bought a Chevrolet Sonic certified preowned and the customer care for routine maintenance is fantastic. This is my first GM model purchase but it will not be my last.

I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.

My 2007 Impala has truly been a pleasure. I am a Chevrolet fan. Chevrolet is a brand that I would recommend to friends, family and friends. I have owned many cars and only one was not a Chevrolet.

Like most auto manufacturers Chevy has lowered the quality of their engineering and increased the cost of their automobiles. Chevrolet is my favorite American brand automobile, but because they have outsourced so much of the parts that go into their vehicles, I think it gives way to a conflict of interest for the competition.

The 2020 Chevy Equinox is a nice sized wagon. The ride is comfortable and the seats are great having the option to add air to your lower back for long drives. The only thing I do not like about this vehicle is that when the wind blows, it goes all over the place, especially if you have your window cracked. Overall, seems to be a good fit for my family!

The Chevy Sonic is a small car but it is one real good car and I love it a lot because it is really nice to have it. I like that the car has crews and wipers and good display for the settings. It also has good seating that was really cool.

I really love my Trax. Its roomy, but not too big or not too small. The seats are so comfortable and the sound system makes me sit-down dance in that seat! Its also a very dependable vehicle. Ive had it for 2 1/2 years and it hasnt needed any maintenance other than the standard stuff. It still looks and feels brand new! It was love at first sight with this car. I love the lines because they give the vehicle a classy yet sporty look. The hatchback is wonderful when it comes to loading, and since its covered, my stuff is protected from the sun AND the thieves! While Im happy with it, I would like a bigger console storage compartment. Also, the USB plug-in is inside the glovebox, which doesnt work well for someone like me who keeps my phone charging at all times. It doesnt look pretty with that wire sticking out of my dashboard.

THIS car is amazing. I just got rear ended on a highway. Me going 80km/h got hit at 100km/h and there are no dents, not even a scratch, this car is durable. Nothing can break it. Has always been a reliable car, good on gas, very small able to get from point a to b. I love my Aveo.

I purchased the 2019 Chevy Silverado Custom 4 door crew cab about 1 month ago. After seeing several of the other models and comparing the Trail Boss, the LTZ and others I went for what I thought was 1 grade below but, still above the work truck. The vehicle I wanted was being used by the dealers fleet dept. After taking a quick peak of the outside they took the truck to clean while I went to close the deal. After a few days of driving I realized the center console did not even offer storage. The truck drives heavy and lacks some of the great features my base 2015 Ram truck offered. Last week I jumped in my friends 2018 Ford F-150 work truck and it blew my 1500 custom out of the water with features on the steering wheel and stereo that come standard. Chevy is nickel and diming their customers. I will never buy one again and can not wait to get rid of it!

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.

I bought a 2018 Colorado ZR2 in April. Last night the oil cooler line failed. I called Roadside and they towed my truck to the dealer for repair. This is a common issue from what I see on many forums. I called the dealer and they told me they don’t have the part and wouldn’t be able to get one from Denver until Tuesday. I then called GM customer service to find out what they can be done. My situation, I’m from Las Vegas and I had to drive to Lander Wy to help out my mother and father. My father has to have surgery Monday. Earlier this week my mother was hospitalized and needed help to take care of my father and get him to his appointment on Monday. I drove up to help out and on Friday the oil line failed. I have to get him to his appointment and return to my family and job. I asked GM what could be done and they told me I could get a rental but I couldn’t leave the state. Expressed the gravity of the situation and they said they would have to get with the senior supervisor but he won’t be available until Monday. Unacceptable. He then told me he would patch me through to his supervisor and put me on hold. I have been on hold for an hour and a half so far. I have only owned GM products, this will be my last.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

The build quality seems to be good but not perfect. The same with performance. I love the Chevy Volt. The battery gives us enough range on a full charge to get almost anywhere during the average day. Its quiet and runs smoothly with lots of power. There have been problems, of course. While the software is generally great, the entertainment center software had big problems. Software updates have helped a lot. And, we had a problem where the transmission control unit short-circuited. Thats pretty much it in a nutshell.

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

I have the 2015 Chevy Silverado and have been very satisfied with product. Has the comfort of a automobile and drives like a automobile, have had no issues and the manufacturer has been awesome in maintaining it.

I was ripped off. On several occasions I was told I needed work done and I asked isnt that covered under my warranty and was told no each time. A year later, a 5th time in was told the same thing, I found out all the work was covered under my warranty. I had to fight to get my money back and they did nothing extra for me for what they put me through.

Re: Chevy Trax. The first year this model came out, it had a few glitches, but still was fun to drive, easy to park, not too bad on gas mileage and had enough space for a small SUV. Having had a decent experience with my first Trax, I opted to re-lease again. The newer Trax still has a few glitches and not too many upgrades. Still, its a good, solid, dependable little vehicle. In my opinion, the price could be lower since there arent too many extras included, just enough to not think youre driving a low-end vehicle. All in all, I like my Trax, and will continue to lease them in the future.

This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.

My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

This is my very first car purchase. A car that I fell in love with and built myself down to the features in this car. Car purchased 8/16/17 drove off the lot with 30mi on it. About a week after having the car it shut off on me and has been happening since. For a brand new car why is it shutting off intermittently? This car has been in and out of the shop since I got it. The dealership Carl Black of Kennesaw finally witnessed it after having my car for about a month in January and replaced the fuse block which they thought was the issue. 2 week after getting my car back it shut off on me again! Brought them the car back the following day for them to keep it for two weeks and put over 1000mi on it. This is beyond ridiculous. Chevy is telling me they cant buy my car back because its under warranty. But dont safety issues qualify my car as a lemon?! If this car dies on me on I-75 and I get into a car accident will GM/Chevrolet really want to deal with this type of lawsuit?

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!

For the most part its been a good car but we have had some issues. There have been some issues with the engine and with the a/c which I was not happy about at all. You shouldnt have problems like that with a new car. However, other than those it has been a good car, good price, and good gas mileage.

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

I love the mileage I get on my Chevy Cruze, and the standard safety features including the backup camera. I wish the trunk was a little bigger, and Im not a huge fan of the new tendency towards the fancy cans of fix a flats instead of actual spare tires. Im sure it would be great to plug a slow leak but it wasnt very helpful when I had a blow out on the freeway!

I loved the style of the car. The Chevrolet Cavalier was an older car, but it was a great little car. It got great gas mileage, Air conditioning and FM Radio and it was just the right size car for me. It looked like a sports car, but with a 4 cylinder engine, and had all the features that I needed in a car. It had a roomy trunk for groceries and enough room in the back seat but I would have liked to have a little more room in there for the passengers.

I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.

I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.

Own the Chevy Bolt for less than 6 months. Hatch window shattered for not apparent reason. Turning in an intersection, so no other vehicle passing. I took the car back to Jenner Chevrolet in Victoria, BC thinking this was a faulty window. I was informed they will not replace it even though there is no evidence of impact or damage to the window to warrant the window to shatter. The Jenners repair and parts manager told me the side and back windows are designed to shatter with any impact for safety reasons! He then proceeded to inform me that a small sliver of porcelain dropping on the window could cause it to shatter. He refused to contact Chevrolet to enquire if this will be covered, or report the incident. Told me that would be up to me to report this. So I am assume if this is how Chevy designs their windows to shatter with minimal impact, I dont think I would feel safe placing a toddler in the car in case they decided to tap on the windows and have it shatter in their hand. Initially I was accepting of the poor ride and comfort of the Bolt (poor suspension and uncomfortable seats), but I dont think I would recommend this vehicle to my friends or family. I was initially going to purchase a Nissan Leaf as friends has been pleased with their Leaf and has never had any issue with the Nissan dealership in Victoria, BC.

We have bought several trucks for our lawn service and the Chevy has been the most reliable, comfortable and best looking. We are considering buying another Chevrolet Silverado in the near future. The Silverado seems to be the most solid and stable truck we have ever owned. The new Chevrolet Silverados are very nice to look at as well, very stylish and modern. The safety of the Silverado was a huge concern as well since we use the truck to tow our camper and our grandchildren in the summer.

Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.

Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

Fraudulent sales. In late October I purchased a vehicle from Herb Easley Chevrolet in Wichita Falls. I found the car online. I talked to a salesman and we reached a deal. The deal was 3%+ interest, 300+ per month for 60 months. I was out of town. The salesman mailed me the papers to my job site. When I received them, the note was for 72 months. My wife texted the salesman and said that was not what we agreed on. We wasn’t buying the car for 72 months. The salesman stated it was a financial department mistake. When we come to get the car, the papers will be for the 60 months. We show up to sign the papers and get the car. The financial guy had the papers printed out. I looked at them and they were correct and then I signed. They were as stated above for the 60 months. He went to put the papers in a folder and said he was out of folders, for us to go with the salesman and have him show us about the car while he found one. After the salesman showed us the car, another salesman brought us the paperwork in the folder. I never looked at it again. I went to pay it off and the bank said the note was for 72 months. This is what I claim the dealership did. They had the 72 months paperwork, then, they printed another paper with the 60 months as well. They showed me the 60 month one. I did not calculate the 60 month and the payment to see what it totals. The totals were the same on both contracts. Like everyone else, I just paid attention to the monthly payment and amount of payments. Once signed, they shredded the 60 month one and put the 72 month in my folder they had to go look for. This is all possible because they don’t have financial contracts that are put together. They use single page typing paper. I told the dealership I could show her exactly how they did it. She claimed their dealership would not do that. Strange that both employees somehow don’t work their anymore and they are under new management since I was in there. It’s not rare salesman come and go, but the financial guys usually stay a long while. I strongly recommend you not shopping at this dealership and I hope General Motors will investigate as well when I notify them.- [ ]

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.