I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.

My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.

2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles. Now took it in today for an oil change and there is moisture in the left headlight. Asked about it and I was told normal wear. I dont understand how this is normal and it should be replaced through warranty, hope they all arent holding moisture. I was thinking of trading next year for another new ram but with the concern of the service I received no way will I ever buy another one. Just wondering if this is a problem with all the rams.

Took my 2012 ram 3500 Dually in for service.. Repair front hubs, bearings, front steering stabilizer, and 4-wheel drive transfer case, alignment... Also to fix the warning lights that keep coming on (Service 4-wheel drive, ABS light and brake light).. Ok so got all this done at Arrigo Dodge in West Palm Beach.. They had the truck for 12 days... Got it back and transfer case making a binding noise, lights are still on, and front end now pulls to the right... Take it back to them and they have it another week.. Pick it up and the lights come on again.. Ok so now I tell the service guy I need to drive to Colorado 1800 miles. Is the truck safe? He said Yes dont worry about the warning lights. Just have it looked at when you get there. If they stay on... Well Im not a mechanic so I drive it there not realizing that the ABS brakes dont work when those lights are on.. And Im pulling a 24-ft trailer... So I get to Florida take it to the Dodge dealer to get it checked out. The dealer checked out the truck... Come to find out the alignment was done wrong which wore the 2 front tires to the core and they put the wrong chain in the transfer case and used the wrong sealant in the transfer case.. The Dodge dealer in FL was contacted by the Dodge dealer in Colorado and this was brought to their attention. And the spec sheets and repair diagnostic was given to the dealer who incorrectly did the work the first time (Arrigo Dodge WPB). The Colorado Dodge dealer said that the dealer who fixed the truck originally should pay for the repairs.. I contacted them several times even speaking to the owner of the Dodge dealer, getting nowhere.. Now Im out 1500 dollars and that is not right.. Let alone I put my family in danger since the Colorado Dodge dealer said there could have been a bad accident due to the repairs.. I think that the original dealer should be liable for the repairs cost... Thats why we take our truck to the dealership to get worked on by certified mechanic.. To be safe and right... Again Im not a mechanic... Thank God nobody got serious hurt on the road... That would be a law suit waiting to happen...

Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.

I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!

2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.

My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter. In the meantime, we have to pay $558.00 per month for a defective product, that was advertised as a great RELIABLE product, and we are not even in possession of at the moment. Its not the dealerships fault. They did not make the defective truck. It is the manufacturer and product supplier that created this vehicle that you cannot even drive. Very angry with Dodge that they would not even test their own products before shipping to stores. Thank you for the headache, hassle of dealing with customer service people who could care less that you are out of money on a product you do not even have or can use, and the aggravation of a family of four now down to one vehicle. Will not recommend to anyone to buy. I want them to take back their defective product and void the sale. That is it! But you have to jump through numerous hoops to get them to take back their OWN defective product!!!

Transmission stopped shifting into 5 & 6 gears. Went from driving fine one day, to not shifting the next. No pieces of anything in pan when put on new valve body. Diagnostics keep saying new tranny. Not sure if its related, but the dashboard indicator lights quit working after I had a new electric brake installed. Sometimes they flicker and go out, other times they are just gone. Sometimes they work fine for weeks and others they work for a couple minutes and only work again after I pull off the negative battery cables. The lights and turn signals all work, they just dont show it. And that electric brake is no longer working either.

Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.

I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram 4500s. Cummins diesel. Two of the units are 4x4. At 37000 miles we had a total failure of the front U-joint that caused a catastrophic failure and burst a huge hole in the front transfer case that caused the unit to literally come off of the road and broke the transmission housing and pulled all the wiring harness out from under the unit. Needless to say we had to be towed and thank God there was no patient on board. The vehicle had only been placed into 4-wheel drive once since it was new and that was only to test it out to see if it worked. We maintain the vehicles every 7500 miles and that includes greasing the drive train.When we took the vehicle to our local dealer (big mistake #1) the service manager and his incompetent staff gave no less than 5 reasons why this had occurred. After each excuse was refuted they finally said that Dodge was refusing to warrant the vehicle due to maintenance neglect. They said that the front drive shaft had not been greased. There is no mention of the front U-joint grease fitting other than a small 1 inch by 1 inch sticker under the hood on the right cowl. When I asked all the other dealers in the region about the front U-joint they either didnt know that it existed or call in a maintenance free joint. I searched and searched for the grease fitting (which doesnt exist) and finally had a good local mechanic drop the front drive shaft and we found a small pressure hole valve that can be entered with a special device to introduce grease into the joint. The dealer blamed Dodge and Dodge blamed the dealer for not honoring the warranty. Both parties lying at this point. When the local dealer finally had our unit repaired after 3 months in the shop, the total bill was 16000.00 dollars. So the moral of the story is, if you have a 3500, 4500, or 5500 4x4 Ram you better drop your drive shaft NOW and put some grease in the port that no one knows about or you will be faced with a massive bill. It is also worth mentioning that you are supposed to do this at every oil change. The U-joint that the local dealer put in new was put in without grease, as I went straight to a competent mechanic and had the shaft dropped to find out. It took 16 zerks of grease before it filled. So basically they put a dry joint back in and we were headed back down the same road to destruction. The local dealer did absolutely nothing to help and therefore have lost years of routine maintenance work due to their sorry practices. Bad business decision. I know take all of units out of town for work. All Ram 4x4 owners better beware!!

My Dash has busted beyond repair just from hitting a pot hole in the road. Can I get someone to help pay for a new one?

I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...

I read all the posts on Ram trucks and lack of service and information. I ordered a new chassis truck, told delivery would be 2/28/14. To cut a very long boring story short, Ram dont know where the truck is. The phone # and live chat cant or wont answer any questions like where is my truck?! Then the Ram rep called the rail yard where the truck is and was told they were not releasing the truck!! WHY? Nobody knows. I asked for a list of dealers that had a similar equipped truck and was told to go to my dealer they should have one!!! They dont. Thats why we ordered one. I give up. I told the dealer to get me a delivery date, have not heard anything. RAM yep.

A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?

Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.

I made the mistake of spending $45,000 on a brand new 2016 Dodge 2500. The day I drove it off the lot I turned around and came back and said there was a problem with the transmission. I was told I didnt know what I was talking about. 3 months later was in the shop for a repair that took two and a half weeks. Since that time it has been in the shop three additional times for the transmission. I recently asked case management that is handling the issue for me how many more times I must be inconvenience before they replace the transmission. I stated its obviously defective and I was told, No its not defective because we can fix it.Theyve had four times to fix this transmission and it is yet to be fixed so in essence buying inconveniences are Unlimited as far as Dodge Chrysler are concerned. This is the third Ram truck I bought and it is the last. I will never ever purchase another Chrysler product and I would dissuade anybody from ever purchased the in Chrysler product. Im tempted to put the lemon on the truck and driving around with a sign on it that says, What an idiot. I should have bought a Ford. And to add insult to injury I have to rent my own vehicle while they have mine in the shop. Way to go Chrysler. Never again. Biggest piece of **.

I own a Ram 1500 Ecodiesel fairly new that just got diagnosed with overheating conditions and therefore the dealer can NOT release the truck until repaired have been made to the vehicle. However, the corporate department handling the claim says that I have to rent a truck out of my packet for undetermined amount of time until they find out how to fix the recall so they can than release my truck. From one of their mouths I’ve heard that it might take up to six months! Has anyone ever experienced this issue with Chrysler? If so, what’s the easiest route to make them responsible for this kind of down side for consumers like me? Any help is appreciated. I have purchased 3 dodge Rams and 1 Dodge Challenger in the past 5 years. But after this, I am certain they won’t ever see me in their showroom again. It’s just that bad of experience!

I purchased a new Ram 2500 with a 6.4 liter V8. Truck is WAY overrated. First trans was replaced at 1700 miles. Still didnt shift correctly. I also had alignment issues. Long story short the rear end was crooked causing severe driveability concerns and severe over steering problems FCA could not and did not repair. This package is complete garbage. Stay away from the 6.4. My opinion is max tow capacity for that engine should be around 8500 lbs. This truck was eventually arbitrated and bought back from me with no help from FCA with only 4500 miles. LOST CUSTOMER FOR LIFE!! I was a loyal Dodge customer since 2010 having spent over $240,000 on their vehicles. I now own a new F250. Great job guys!!

Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...

Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.

Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.

Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.

I happen to recommend Dodge trucks. Yes they have a power steering problem based on the tires being too big for the system installed. I own an 03 ram 4x4. In 04 I had steering problems, I bought a custom rack and pinion for 300 bucks, new greasable ball joints (the originals go dry and hard on steering) and the tallest narrow tires I could find. Along with a 35 dollar steering pump from jegs 4x4 so in total about 500 bucks. Its now 2014 and my Ram is still proving why I have nothing but Dodge trucks for the last 20 years. Every truck has it habitual problems (Chevy trans), Ford rear ends blown, Toyota body and frame rusting early. But if you own a truck and your dealer cant fix it, you need a new dealer!!

Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost $800-$1100 to repair. Called Dodge and they will not pay any portion of the repair due to Age of truck. Explained truck looks like new with extremely low mileage (average mileage for a year is 12-15k miles) and would do absolutely nothing!! Done with this company. Will be sure to let people know and will post on social media as well. Poor customer service!!!

Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?

Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.

Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!

Bought brand new 2018 Dodge Ram Laramie 4x4. In less than 30 days I was back at the dealership with a vibration problem in the rear. Mechanic drove it and said that was normal! About 30 days later went to accelerate to pull out from a stop sign and it was as if I blew a spark plug off. The truck was skipping severely and image of an engine appeared in the dash. Took it in the next day and they fixed it. Now here I am about another 30 days later and the transmission is not downshifting when going to pass someone! The truck sounded like a belt squealing and it started jerking back and forth trying to go into a gear but couldnt! Check engine light on. Pulled over to nearest parking lot and shifted to park. Turned truck off hoping that would reset the truck. Turned the truck back on about 15 minutes later and went to put into drive and it wouldnt move. Went to put it in reverse and it wouldnt move. I called my husband and he suggested to call the dealership and they can send someone to pick me up; seeing as how this is a brand new truck still under factory warranty! I decided to turn truck back off and wait a little while longer. Next time I started the truck it went into gear but the engine light was still illuminated and it was as if the truck didnt hardly want to go. Drove straight to dealership and they so called fixed it. On my way home from leaving dealership the problem started again! But there are no lights in the dash now when the truck cant go into a lower gear! I run a small business myself and dont have time to keep running back to the dealership! I highly recommend do not buy a Dodge truck! Now that Im talking to a few people about my problems with my truck, it seems to be a common issue with Dodge and their transmissions! Someone needs to take legal action on these dealerships that rip folks off by selling them something they know is going to have serious problems! Now Im gonna take a hard hit when I go to trade this thing in on something more dependable! Please people avoid the 2018 Dodge Ram Laramie 4x4 truck by all means!!!

Just bought my truck two months ago, only made three payments so far and its the super basic model, no bells, no whistles. When we first took the test drive there was upper ticking (which still happens from time to time upon start-up) in the motor and the salesman said it hasnt been started in a while but would make sure it was fixed. Then the first time I ever switched it into 4wd it made horrible grinding noises. Took it to the beach and almost got stuck cause the 4wd wouldnt engage properly. Took it back to the dealership to have it looked at and they said it was fine, but of course, it will seem fine on flat pavement cause there is no resistance. At that point, I found out about some recalls that were issued, so I asked for that to be looked into, but there were no parts available and one of the recalls. Chrysler didnt even know what they were going to do about it and I was advised to not drive my truck, yet all the 2015 models were pulled off the lot and werent able to be sold for the same recall. So seeing how my truck was deemed unsafe for my family I asked for a different truck. They wouldnt do anything for me not even get me a loaner car till this issue was figured out. The dealership offered to give me a trade in on another truck, but wouldnt give me what I paid for my truck two months ago and also the trade in would raise my monthly payments. This is complete ** in my eyes how I have had nothing but issues with this truck and all I want is a vehicle that is reliable and safe for my family and not a single person will get me a fair deal on a different truck or something. Im paying 35k for a unsafe vehicle. I cannot wait to be done with Chrysler. This is the very first time I have ever bought a vehicle from a dealership and this whole experience has ruined dealerships for me. Thanks for nothing.

I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!

I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!

My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.

I am reviewing this truck first of all because I had a total loss due to fire on a major highway in BC Canada. I had a temperature giving erratic readings prior to at about 99000 km just before drivetrain warranty was about to expire. I took the truck down to Kelowna Dodge and explained this along with other issue I was having with the truck and had all fluids changed. Paid for a diagnostic. Problem found to be a poor sensor so they replaced it but it was not covered under drivetrain warranty. Now Im out $500. I picked the truck up and it immediately had the same problem but no cooling issues.I blew a flex plate at 106000 km and it grenaded stuff near the torque converter and toasted my starter. 1.5 days later and $3500 the Abbotsford Dodge dealership. They noticed the sensor problem but said I should take it to the dealership that fixed it to begin with so as to make sure all in now covered under warranty seeing it was problematic before 100000 km. This dealership was great to deal with. I got the truck back into the Kelowna Dodge dealership and they now found it to be a water pump but covered this under warranty. This lasted one day and the same issue with the erratic coolant temperature problems. I talked to other mechanics and they all said its a head gasket and is a common problem.On the way back from the coast through the mountains the truck overheated and my temperature sensor bottomed out at 90 and stayed there and I pulled over immediately. Checked under the hood but kept everything running to allow the fans to cool things down. I called the service department again at Kelowna Dodge and asked them for their advice and they told me to limp it in if the engine is running good. Everything cooled down but the sensor was toast so I started to limp it back but its 200km through the mountains. No problems with the engine. On a big climb with everything sounding fine and taking my time the truck has smoke coming from underneath the hood on passenger side. As a result even with the attempt of a fire extinguisher we could not put it out and it burnt to the ground.I called the dealership about any recourse knowing this should have been solved and was a direct result of their own misdiagnosis and they said the only recourse is insurance however the loss of my vehicle I use for work is now gone. Essentially too bad so sad. They said Ram wont cover the resultant issue of a truck loss from a cooling problem even though under warranty. This directly affects my insurance and Dodge Ram should cover this and get me a new vehicle. If you plan to use these trucks for serious hauling I would not recommend Kelowna Dodge for service nor purchasing the Ram 3500 dually truck for commercial hauling use via reliability problems.

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.

The vehicle has had vibration in the front end. Since purchase I had to replace the ball joints at 38,000 miles. Front end tire wear has forced premature purchase of tires. Def fuel problems have delayed travel plans twice. From my research I believe the front end issues should be a recall item. I have had the truck in service now 20 times and now have a CAR FAX history that is affecting the sale of the vehicle.

After returning from Calif to Wyoming, during a severe Ice & snow storm, my 2014 Ram 3500 4x4 26,000 mi truck was stuck on the ice in my gravel driveway. As it says in the users manual pg 196. to become unstuck use a rocking motion by shifting from reverse to drive, turning front wheels right to left. Common practice for someone who has owned 4 wheel drive vehicles all of their lives. (I just turned 65 and have driven in severe conditions most of my life.) When placing vehicle in drive, the CV U joint off the transfer case side of the front drive line broke causing the vehicle to shut down. I placed gear selector in park, turned the engine off and I had to use my own tow service to get vehicle to the Dealer. (Road side assistance was a JOKE.) Will only tow 30 miles, dealer is 50 miles away. The dealership did a digital imaging, involved the district manager who sent it to be reviewed by Chrysler digital imaging review.A case had to be opened by Detroit Chrysler Customer Service. Chrysler has found me at fault for being stuck in the snow and ice in my driveway. Snow depth was 6 inches with 3 inches of ice underneath (Like I could have chose to divert the storm) and Chrysler will not warranty the vehicle and is calling this ABUSE. Now I have to get an attorney involved to replace the front drive line and (replace transfer case wiring) harness is $2,750.00. To replace drive line and solder 6 wires back together $1,350.00 at my expense. I have had to go to Chryslers top management supervisor. Still waiting. There is no way that spinning your tires on ice and snow can break a drive line CV U joint. (The vehicle was running in low range at 20000 rpm when this happened) I have owned several new 4x4 trucks, never have I broke a drive line CV U joint. They have worn out but never broke like this New Heavy Duty Ram 1 ton truck has. It also has a front end alignment problem - the (right front) wheel keeps cupping tires. This is another case I have to open with Chrysler. This is the 3rd time for repair for this.. also touch screen radio has been replaced, another problem. Cost of unit $3,000.00. They fixed without a problem but the dealer damaged dash and had to pay for a new dash replacement.This truck has been in the shop for repair for 1 month during the 2 years I have owned it and still climbing and they give you no rental vehicle unless you buy the extended warranty another $2,000.00 -- $ 60,000.00 and 3 years bumper to bumper warranty, drive train 5 years or 100,000 thousand mile (means nothing) if Chrysler is not forced to stand behind it. This truck Is a $60,0000.00 pile of JUNK. My 04 Chevy Duramax 1 Ton has 45,000 miles on it. Never been in the shop since the day I bought it June 2004 like new to this day. Tows heavy loads and has never broke a drive line or worn out a U joint and has been stuck in snow and ice several times in the past 13 years.

I have been a Mopar fan for a long time (that is all that I own). I needed new brakes on the front end of my 2007 Ram 1500, 4x4 four door pick-up ( the originals finally wore out). I usually do all of my own maintenance work on my vehicles, so I purchased new rotors, brake pads and small parts kit at my local parts supplier. Once I got into the job, I discovered that my new pads were much larger than the ones on my truck. Thinking that the counter man had made a mistake, I checked online to see what the correct part number was. The counter man had given me the correct part, apparently the factory had installed the brakes for a two door truck on my four door truck. These brake pads are significantly smaller than what should have been installed. I feel, that as a result, my safety has been compromised.My truck is equipped with a hemi which has had several power adders installed, and I occasionally tow a trailer with it. With these smaller brakes, I no longer feel as safe as I did, I wonder how many times in the past my brakes were ready to fade, and I was unaware. I am just reporting this to alert other owners to be aware that they might have the same condition as me. I feel that Chrysler did me a disservice and showed a certain lack of regard for my safety, and the safety of those that I share the road with. I am now in the process of researching which parts are the correct parts for my truck so that I may replace them for my peace of mind. The truck is my baby, so I wont consider getting rid of it. I still like Mopar, and their styling, but I am extremely disappointed in them. As of this writing, there have been no consequences, but I will be changing My Front end parts till I can have the bigger safer brakes.

I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and its now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but its stuck in D status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why cant they build it in a timely manner?

My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightmare! From day one, the truck had a wobble and still does. mind you not this truck was new and now has 30k miles. It has gone through 3 steering boxes, 2 tie-rods, rear end replaced 2 times, 6 radios, windows have scratches all the way down (poor design), u-joints, 5 sets of tires, ball-joints linkage.I havent gotten anywhere, except stress. I suffer from lupus and all this stress is killing me. I am doing lemon law. Chrysler doesnt want to buy it back. Go figure. They dont want it either. (lol) Never again will I buy a Dodge product.

14 recalls (COME ON MAN). Dodge dealer replaced trans 75,000. Purchased at 81,000. Trans went out in driveway at 101,000. Never hauled or towed anything more than 2 people. Dodge did not pay for trans valve body. Dodge charged me $33.00 a quart at 8 quarts for trans fluid that lasted 25,000. Call your favorite trans tech, ask. STAY AWAY.

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.

The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...

So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought this truck I was told it was an amazing truck and the best riding truck out of all the Hemi class trucks. So the day comes to pick it up. I take my truck home and while driving it around no longer than 30 mins the engine light comes on. So my first time experience was destroyed. I took it to the dealership in Strathroy Ontario where I purchased it. They told me it was the gas cap fault. I said “How can it be that? I didnt fill it up, you guys did.” So they cleared the fault and on I went. This fault went on for 2 months before finally they figured it out and replaced the duel cats that were faulty. So for the first two months living at the dealership. Getting rented vehicles etc., etc. I hated this truck period! You buy a 50000 dollar truck and its crap from the get go! What a crappy feeling. Not to mention I called Dodge and talked to the dealership 3 days after I bought it and wanted a different truck! Dodge told me I cannot back out of my loan. They told me I could not get another truck and if I even could that would be the dealerships decision. I thought in Ontario you can back out of a contract within 15 days of signing it? Guess I was wrong. So I talked to the dealership, my salesman and the garage. They just really shrugged me off saying “We will see what we can do for you” and never got back to me and really did nothing.I was told they were going to talk to the owner and try to help me out cause of what I was going through, nothing ever happen. Not even a sorry! I was told they would give me a free 50 inch tv for everything I went through and cause I was so nice and understanding with them. Nothing ever happen. Now not even 10 days after I bought the truck I took it in and took the salesman out for a ride in my truck telling him my truck is the worst ride in a vehicle Ive ever had. Feeling every bump after bump and when you go over bumps or raises like going over bridges; it grabs the truck and shoots it sideways. My wife refuses to drive my 50,000 dollar truck. It makes her sick from all the bumps and horrible ride. This truck twice now has almost carried my wife and kids off the road resulting in an accident. Even myself, I drove over a common bridge in our area on Pike Side Rd outside Strathroy doing 90 kms and it shot me 2 feet sideways resulting in missing the bridge wall by a foot. I have never been more scared in my life driving a vehicle.I also took my vehicle in at the same time complaining about the tires. Im buying a 50000 dollar truck and they put on the cheapest tires. I have 40000 kms on my truck now and they are done already. They have been done at 20000 kms ago! I took it in on my first and second service asking if they were Ok and they said yes, nothing wrong with them. They are at the wear bars pretty much. Thx for being honest Dodge. When I bought the truck the sales guy told me to go to another tire place to trade them in and get a discount on better tires. This is the sales guy for Dodge telling me the tires are crap after I realize it days after I buy it.So I called the tire place. They turn me down cause they have 80 tires sitting in the back that they cant move cause of doing these deals for Dodge. So out of luck. Thx Dodge for selling me a 50000 dollar truck and sending me straight to the tire place for four new tires 30000 kms later for 1500 dollars in good tires cause you rip your customers off informing us youre selling us a 5 star rating road worthy truck; wouldnt that include the tires? Hogwash...So here I am less than a year and a half later paying for a truck owing 70000 dollars and I have a truck that was a piece of crap from the first day, having cat issues, balled tires in 30000 kms, a truck that rides like a Russian tank - well sorry Russia your tanks ride better! Hanging radio issues, suspension issues etc., etc. My wife wont ride in it cause it makes her sick. And while I look back supporting Dodge 3 times buying a Neon RT in 2002, a Dodge 2010 Caravan, and now a 2013 Dodge Hemi, I am honestly thinking of taking my services to another company.We own a dairy farm and have supported Dodge for years. I think we are going to buy elsewhere from now on. Now Im not saying all this just because I had just one bad go. Im so upset because after all of this not once did I get an apology, not once did they offer me anything out of compassion for what Ive gone through, not once did the owner or Dodge or anybody call me or anything! I will continue to hate this truck every day and not once has anyone given a crap at all!Im so upset you would think they would have given me free oil changes or God something to show support or compassion. Nope all the promises; hot air from what I call it, all the grief I went through and the shop employees know what I went through - they saw it. I didnt even get a sorry from the owner of Dodge! So my best friend buys the same truck but a Sport 2014 - same tires, suspension blah, blah, blah. You take my buddy out for a ride same road in his truck then mine! Im so upset, so upset his truck rides like a gem like what mine should ride like. Im so upset. I took him in mine and he was pissed. He now sees the difference and how horrible mine is. And when we went out we almost got into an accident cause when passing a car we hit a bump and it threw us into the side of road, the gravel part and we almost wiped out at 90 kms an hour.Its nice to know I got ripped off and my buddy has the truck I always wanted. So we go to the dealership, my friend confirming the difference, etc., etc. from my truck to his and I have an appointment Friday to look at suspension. Guaranteed Mr. **, everything looks Ok. If you continue to have these issues, just let us know and we will tell you the same thing over and over again and do nothing.” Im so upset. Ill never buy another Dodge ever again and if I can stop one person from doing the same, Ill be happy. It kills me to feel this way cause I loved Dodge for years. All I got to say, if something ever happens to my family be flying off the road, they better hope I die in the process! It sucks to want to be so happy, but all you get is 7 years of grief! Why doesnt anyone care anymore? What have people and companies come to these days? Its so sad.

On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.

I bought this truck used 5 months ago. Nothing but problems. Front brake calipers literally melted. At 80000 miles rotors shot. Someone put wrong antifreeze in it. No heat on driver side. Little heat on pass side. Now in last 2 weeks truck has taken off at full throttle. Only way to stop is turn truck off. Had it looked at 3 codes. High battery output. Throttle control module engine light. Dodge says my floor at made the throttle stick. What a joke. Will never buy another dodge. Poor quality steel. No quality control. 160 dollars diagnostic fee every time you go into their shop. Dodge YOU are a joke. Going 2800 to replace heater core. Ha. Not in this lifetime.

I have a 2007 Dodge Ram 1500 Mega Cab 4x4 which was bought new with a lifetime power train warranty. The oil pressure gauge went down several times, which I pulled over and sometimes the minute I did the pressure picked up. Most of the time I killed the truck for a few seconds and restarted and pressure picked back up. I took it to Rockwall Dodge. They kept it for a week and told me they could not duplicate and to keep driving it. If it happened again, to not turn it off, and drive it to them. I told them I am not driving my truck with no pressure. Few months later the rod broke in the motor. The field rep said there was sludge in the motor and denied my claim, saying it was not maintained. I sent a year’s worth of maintenance receipts to the case manager, and they say that it’s the field manager that looked at the pictures to base his personal opinion even though I have records. Now there is no one to override this opinion. I did my part (regular maintenance). Now they still won’t fix my truck. There are fresh metal shavings in the photos that sludge the oil and turned it silver, pieces of the broke rod, and pick up screen full of shavings. This is all a result of the rod breakage and there is no reason this should not be covered. I had the dealership send me over the same photos the rep was sent and there is no way this is an un-maintenanced truck. Need help to make Dodge honor their lifetime power train warranty!

On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update for Uconnect 430N (RHB) for my 2012 Dodge Ram. When I received the DVD disk update I place the disk in the radio as instructed to do so by the instructions that came with the update DVD. According to the instructions there was to be a screen prompt that provided a Unit ID and a validation code. The next step was to access a computer and go to garmin.com/auto-update/maps/activate. However, I was never able obtain the two items(unit ID and validation code) because the DVD disk fail to provide these two items and went directly into downloading the new maps. When the disk went into downloading the new maps, it deleted the old maps. It takes about two hours to download the new maps with the vehicle running. Since the DVD disk failed to prove the first two items (unit ID and Validation code) I was not able to access the unlock code in order to complete the download process. Now for the real problems; I am currently not able to use my GPS system in the truck, no map access. I called customer support at 1-800- 800-1020 who referred me to another custom service at 866-462-8837 to inquire about the problem with the DVD disk. The person I talked with did not have any knowledge about my GPS system in my vehicle. I must mention that the support center is a call center was not able to provide any remedy or suggestion concerning the DVD disk problem. All they recommended was to take it to a dealer. I took the vehicle to my dealer and they stated there was nothing wrong with the GPS system that it most likely a bad map update disk. So I called the support center (call center) back and advised them of what my dealer said (bad disk) and asked for disk replacement. The service center stated that I would have to send the DVD disk back to the manufacture (HERE, LLC) before anything could be done about a new Disk. So made next step was to send back the Disk and Hoping for a new disk so I could get my GPS working before vacation time. I sent the disk back on 04-10-2014 by certified mail (cost $8.68). On 05-09-2014, almost a month later I received a phone call from the producer of the map update disk (HERE, LLC) that they are going to refund the purchase price of the disk ($160.00) since they are not able to provided a new update DVD disk for my GPS.When I advised them that my GPS was not working since attempting to update my GPS with their DVD disk almost two months ago their only recommendation was to take back to the dealer. I order the map update from Chrysler Group in good faith but failed to get any real support from them or the Disk manufacturer. On checking their website that offered the map updates I found that the product for GPS update was temporarily out of stock. Apparently the manufacture (HERE, LLC ) realized a problem with the Map update disc. Now Im still without use of my $60,000.00 Dodge Ram Uconnect 430N navigation system because of a company Chrysler uses to produce map updates for their vehicles. I believe that HERE, LLC should have made an effort to insure that what they produce for consumers are flawless and without error when they want people to buy their product. In this case HERE, LLC has not made any effort to contact consumers and correct their problem with the map update Disk. Very unhappy with Chrysler and customer service.

First I must say that I have had a lot of warranty work done to this vehicle already and that in itself is depression. The brakes however have been a problem since I purchased the truck. Since the first 100 miles I started seeing brake dust build up on my chrome rims. At 30 thousand miles I had it at the dealer for a sensor problem that was under warranty and asked them to check the brakes. I was then informed that I would need all new brake pads because there was a lot of rust on the brakes built up from not driving it as much. So the brakes were changed but the dust problem persisted. So with the price of gas going down I started using the truck more and more. (No more sitting and rusting).Now at 58 thousand miles it was in for the recall and more warranty work and I asked them to check the brakes again. It wasnt hard to detect a problem since I had a loss of power, heavy brake dust build up and when I stopped on a slight incline and put the truck in neutral it did not roll. I was informed by the service department that the arch enemy RUST was back but this time it was because of it being exposed to the harsh climate that I live in. Now I needed all 4 wheels not only brakes but calipers, rotors, pads brackets you name it I needed it replaced, because of RUST! What the dealer was going to charge me amounted to a down payment on a new truck. Although I could do the work myself I had a friend of mine who is a certified mechanic do the work for less than 1 quarter of the cost of the dealer. While doing the repairs he found that the rear axle seals were leaking and had contaminated my parking brake. So I contacted the dealer again and the seals are covered under warranty but, if you havent already guessed the parking brakes are not.Now after reading online and talking with certified mechanics this seems to be a widespread problem with Chrysler vehicles. So should this not be addressed by the National Highway Safety Administration? Perhaps these vehicles should be recalled. Brakes are a safety concern to everyone driving on the roadways, Are they Not? These vehicles are advertised as work horses and machines that are made to tow. So why cant they stop as well. Also after having aftermarket part installed and a few hundred miles later, still no brake dust, mileage has increased by almost 4mpg and it rolls freely when in neutral.

2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.

My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.

This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.

I bought this Dodge ram 1500 2014 new and drove it for less than two years before the bumper started rusting, but because I put so many miles on it (40,000) it was not covered under the warranty. The tires needed replacing at around 25,000 miles. Had to replace an airbag sensor for over $500. Had to replace the fuel gauge sensor that is located in the fuel pump in the gas tank, that cost around $350. Had to take it in and have exhaust manifold bolts replace but that was covered under the 100,000 mile manufacturer warranty. They also replaced the right front axle because that was loose with play. Also covered under the warranty luckily. I have it in the shop right now and they believe the camshaft is bad which is covered under the 100,000 mile warranty also. The truck has 92000 miles on it and is 3 years old this month. I have decided I will sell it before it turns 100,000 miles and buy maybe a Tundra or a Chevy but certainly not another Dodge. This was my second and I love my first one but this one drove me over the edge. I will also look for a dealer who seems concerned with my wants and needs. I do have to say I love the look of the Dodge truck. Mine is dark graphite gray with custom rims and its beautiful but I should have purchased stock in their check engine light because it never turns off.

Called Chrysler about recall notice and was given a tarp-like cover for the front of my vehicle. Basically told there is no fix, it is a manufacturing defect and cannot be fixed. Put this tarp on your vehicle if the temp drops below -1C or 30 degrees F. Therefore, I paid for a $75,000.00 (tax included) that must have this cover on it in order to drive in cold weather. (I remember 40 yrs ago putting a piece of cardboard in front the radiator of my car to improve the heat, it is now 2015 and nothing seems to have changed.) Otherwise, a warning light comes on then the vehicle goes into limp mode (max speed 30 mph). If this happens I was told to find a warm garage and park the truck in it until it warms up. I can see this happening on a 400 series hwy at 1 am in the morning, and having a huge tracker-trailer drive into me from behind, as I am only limping along trying to find an exit and warm garage. Someone will die from this defect. It is totally unacceptable, incredibly dangerous, and completely irresponsible of Chrysler to hide this defect until you buy the vehicle, then say oh by the way you need this tarp to drive your $75,000.00 truck in the winter. Good luck!

I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had 11 miles in it. The day after I purchased the truck I started in driveway and noticed a puff of blue smoke. Went a couple days and noticed it 75% of the time. Called dealer with 200 miles on truck and they said to call them back at 500. It was just breaking in. I called them back at 500 and they said to give it until 1000 miles. At about 1500 miles I made them give me an appointment. It was over 2 quarts low on oil. They saw the smoke and topped it off. Now they have me doing an oil consumption test? Every 500 miles I have to go to dealer and they check it and top it off!It is averaging between a half a quart to 3/4 of a quart each time. They claim it is protocol that I have to do this up until 7500 miles! That nothing can be done until the break-in period but monitor it! This is insane! I have to drive to dealer every 500 miles. The truck is going to burn over 5 quarts before its first oil change! The warranty people on phone said this is normal protocol! Soooo over $40,000 on new truck, 5 quarts of oil per oil change and people coming up to me constantly telling me my brand new truck sure was smoking when I started it up (extremely embarrassing). Lesson learned.

I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.

Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.

2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!

Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!

2015 Ram 2500 Crew 6.7 Cummins. The only problem Ive had is a failure of the left rear tire pressure sensor. Dealer immediately replace not only the failed sensor but the other three. Absolutely no other issues with the truck. Best truck Ive ever owned!

Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!

Just purchased my truck this month October 25, 2014. Has 670 miles on it and started making a noise as I was driving in a wind tunnel. Took my truck in today and was told the fan clutch is bad and needs to be replaced. I shouldnt be having to replace any parts on my truck being I just bought it and its brand new. Spoke to a manager regarding this issue and was told I could not return my truck back to them. Going to speak to another manager on Tuesday and my blood is boiling. Very dissatisfied with Dodge as of now!!!

Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.

I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I have had to have 4 sets of struts replaced because they leak. Truck has 32k miles on it.

Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.

I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.

Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.

2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.

Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.

Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a faulty fuel tank. Customer service at Ram headquarters agreed to send me a goodwill gesture then revoked the offer. Truck was bought for Hotshot business. Lost over twenty thousand and then they kicked me again by revoking the goodwill gesture. Sorry people.

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.

Bought in to the new RAM truck experience in 2014 and purchased a 2500 RAM with a Cummins diesel engine with the purpose of pulling a toy hauler when we retired. Since acquiring these special vehicle I have had 12 recall notices, several service warranty issues that took forever to repair and no support from RAM trucks. If not for a decent dealer, this would be a total nightmare. I have had the Urea sensor issue which RAM implied was due to bad DEF fluid when in fact it was a faulty sensor design that fails due to the corrosion from the DEF fluid.I am now waiting on a correction to the latest recall T51/NHTSA 17V-562 to correct a water pump failure which may cause an engine fire? No indication on how/what they will do or if they will give a loaner vehicle to use, not one answer from them. They have a nice design in the truck, but have failed the public in quality control and standing behind their product. Would not recommend this vehicle to any of my friends for future purchases.

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!

2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all wear out faster than theyre supposed to, computers been flashed at least 12 times, transmission went into limp mode at 155000.1 exacexac because the computer went out of the transmission. The dealership wrecked my truck into the garage door and I am still fighting with them. Im trying to get that paid for after they depreciated the value of my truck that they just wanted to put body filler in it and paint it. I had to pay my insurance company to fix it, and Laporte Chrysler in Indiana is refusing to give up their insurance information. Ongoing situation of nothing but problems and the runaround and lied to and cheated. Ongoing situation of nothing but problems and has been the biggest nightmare I have ever encountered dealing with the dealership and Chrysler in general.So disappointed, has been the biggest nightmare I have ever encountered dealing with the dealership. I would love to find a lawyer that I could sue Chrysler for all the problem that I have. I had to pay my insurance company a 1200 dollar deductible and lost out on $14,000 and work because my commercial vehicle had to be repaired and I couldnt use it to work. I thought I was buying a new truck so I wouldnt be stranded on the side of the road but this truck has done nothing but left me on the side of the road.

I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013. After a while my passenger door wouldnt shut right. You would have to slam it which Im totally against. But anyways when I hit 600 miles on my way out to the R.O.W. my check engine light came on and gave me a message saying something I cant remember exactly but see dealer. So I called the dealer in Enid, OK where I had just bought the TRUCK I have always wanted to purchase, the truck of my dreams. So I turned around and went to the Dodge house and I had to get my whole truck resynchronized. No big deal. They said its a new truck, I said ok. This is my first new truck I guess this is normal. I was convinced so then I get back on the road head to work. It yaaa, its fixed, got that out of the way back to new. Almost month goes by at 2,000 miles check engine, see dealer, Im freaking out. I call the dealer. I had to get the software updated again. They said no big deal, this happens all the time. Wont hurt anything. I said somethings wrong with this. This cant be right. So they updated it again. So I hit the road 2,500 miles, it happens again. At this point Im fed up. I talk to ** the sales guy that sold me the truck and I told him whats going on. He said well lets go check it out. Checks it out and he comes back says it just needed updated and youll be good to go. I said ok but somethings not right. The sales guy said this is what happens when you buy a new truck, you have to work out the bugs. I said No, no. The whole truck is not right. He said oh its all good and if you have any more problems just stop by and we will get it fixed for you. I just walked off mad with this truck they put me in. My job moved from Enid, OK to Elk City, OK about three hrs away so I go to Doug Gray of Elk City OK. At 35,000 miles my fuel pump goes out. Wow, wow this is crazy. I have a 96 chevy that still has its original fuel pump. Wow so they fix that well about 34,000. My truck starts down shifting hard. I mean hard. There was a knock on the floor every time I would decell so I stop back by the Dodge house in Elk City OK and they had to relearn the my tranny and they charged me to relearn my tranny. I made a big deal about it but didnt wave it, stopped the hard shift I was surprised yaaaa they took care of it for me. Well a couple of weeks go by it starts the hard down shift again so I call Doug Gray of Elk City and go by there. They relearned my tranny without charge this time. Before I moved to Houston my factory warranty was almost up so I spent $1,500 to extended everything to 109,000 miles for my protection and to save me some money in the long run - nottt. Thats a joke too. I have to pay anyway at 50,000 miles. My truck was due for an oil change. I took it in there, got everything done and the service guys come out and says did you know your front differential is leaking. Its not bad but leaking. You have to get that fixed right now. I said is it under warranty? If it is, fix it. If its not, I cant afford it. But I extended my warranty, front diff seal is part of the drive train. They said yeah but you have to pay 400$, its not under your warranty. I said why. So I had gotten it fixed shortly after that and its doing fine. Now Im at 85,000 miles and I get a message SAYING PREFORM SERVICE SEE DEALER. So I had the money so I get that done for 1,800$ and I ask them what do yall have to do to fix that **? One of the service advisors at Clear Lake Dodge told me that it consist of all my filters from fuel to air to oil and that theres a filter in the def and some other exhaust filter of some sort. I said ok well and let me purchase a oil service contract. He said ok I have this good deal, 3 car wash, 3 oil changes and 3 tire rotations for 180$ so I got it and I told him not to rotate my tires because they were wore down and I was buying new ones the next day!!! So what did ** do everything I told him not to. Like he had lack of attention when he was baby (HE DID NOT TELL ME I COULD ONLY USE THAT CONTRACT THERE or his sister store). Now Im at 88,000 miles I now moved to Houston TX at 88,000 miles. Truck has been running fine until I pulled out of a parking lot and I notice my D.E.F gauge went from half a tank to nothing and it said refill D.E.F speed limited to 5 mph in 190 miles. I was like ok so I pull over and refill my def, hop back in the truck and start to take off and look down and my gauge is not working. Im like whaaat? Whaaat is going on? So I start to the house and Im worried on the way home my gauge started working until I let off the gas and my gauge stopped working again. But it reset itself back to 190 miles till limited. At least it reset itself but gauge still not working. I was going to stop in the middle of Houston and break down so I keep going. I make it home, kill my truck and started my truck again. Gauge came on then went right back off and reset itself from 100 miles to limited to 5 mph back to 190 miles to limited. I took my truck to the shop and they want to charge me cause their pump is defaulty. And this is where I sit right now, trying to get Chrysler to fix my truck. The only reason I bought a new truck is so that way I didnt have a breakdown and keep putting money into something. I think these new trucks are a joke - nice but a joke. Its like they have a button they push when they want you to spend money and invest in their product for more sales.

I own a 2009 Dodge 2500 with 85,250 miles on it. While pulling a 28 foot 5th wheel trailer, the front brakes locked up while traveling down the freeway almost causing us to almost go into the ditch. We brought it to the dealership, and they found that all the rubber brake lines had failed on the truck. The rear brakes were not working at all and the front brakes had locked up. They stated that this is something that is showing up on some Dodge pickups. This is a huge safety concern that we feel needs to be addressed by Dodge.

The first vehicle was a 2014 Ram 3500 crew cab; had an electrical issue. First time in shop, had only 325 miles. After 4 attempts to fix problem, had to get an attorney. Bought the vehicle in February. Chrysler paid it off July the 7th. Bought a Ram 2500 crew cab on June 28th. In shop on July 9th, with 350 miles; transmission went out. Ill tell you something: All dealerships are the same after; they could care Less!! Bought my first one from Haddad Dodge in Bakersfield and my second one from Hunter Dodge in Lancaster. Both new trucks, neither one made it to 400 miles before they went into the shop. Shouldve kept my Ford Power stroke, was an awesome truck. Ram seems to have dropped its quality control to meet its high demand.

Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.

My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.

On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.

2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.

2013 Dodge Ram 3500 - I have called for the past month about my truck. I use my truck for business but has not been able to work because the truck keep breaking down & now its needing a part that they cant get.. I am not making money and wouldnt have purchased the truck for a recreational vehicle. Im tired of calling people and getting no answer. I want out of this truck but do not want to jeopardize my credit that Ive worked so hard to obtain.. What can or who can I talk to to get out of this bad truck...

I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.

Purchased this 2003 Dodge Ram 2500 Quad Cab 4 x 4 new and have maintained this vehicle as if it were new the entire time. Serviced reg, kept in garage, never wrecked, NOT in a salt air environment and looks brand new on the inside. Noticed that the paint was coming off on the cab and is degenerating other places. Took it to a body shop to have a quote on painting. Come to find out, Dodge admitted that the paint on this year’s truck was defective & had no clear coat. Contacted Dodge through letters to corporate. There is nothing wrong with the truck except that Dodges paint was defective. As was told to them - there is a very little trade in value due to the paint being defective. Dodge also stated that the paint company has warranties that have nothing to do with Dodge so it would be my responsibility to correct their mistake. Their solution was to give me up to a 4% discount (off the sticker price) on a new truck or would work on a trade in which equals out to approximately $2,000 +/- either way. Dodge also stated that most people dont keep trucks that long. Wow, Dodge needs to spend the money to fix what they knew was wrong to begin with. Pictures are available!

Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Transmission in April 2019 - one of the first deliveries of said truck. In August 2019 (approx 16k miles) Left Front Speed Sensor was replaced as it was throwing error messages - FCW system unavailable, service immediately; 4wd Temporarily unavailable, service immediately; Electronic Stabilization Control unavailable, service required; Trailer brake system service required; ABS service required.2 weeks later, same error messages, and ABS module was replaced. 2 weeks later, same error messages, dealership cleared codes and could not replicate. Went on 1600+ mile road trip. Returned home, 13 days after last visit to dealership, same error messages. As of today, dealership says cannot replicate - currently truck is on day 7 at dealership for 4th visit. Chrysler says maybe software update needed. ANYONE out there with challenges on 2019 RAM HDs? IMO, this is unacceptable. I just want it fixed.

New 2013 Dodge Ram 1500 Series ST 4Dr. 4x4 purchased at Crowfoot Dodge on April 15, 2013. They did not offer or have available a truck canopy to fit the truck box so I contacted Auto Truck Depot in Calgary to order a canopy for this truck box. They attempted to install the canopy on May 8, 2013 and discovered the truck box was installed at the factory by the manufacturer crooked. The defect is very visible looking down the passenger side from the rear when it meets the truck cab. It is even but looking down the drivers side from the rear when it meets the truck cab, it is 1 1/4 inside of the truck cab. The space between the truck cab and the truck box is 1 1/4 different from the drivers side to the passenger side. I returned the vehicle to Crowfoot Dodge on May 8 for the truck box to be loosened and squared to the truck cab but this made no difference at all when they tightened the bolts down. They apparently suggested winching the box straight but I am presently left with this situation and a truck canopy that is prepaid but cannot be installed as it will damage the truck cab due to the improper installation of the truck box by the manufacturer. There must be other trucks with this same problem but unless you are installing a truck canopy, it is not something you would notice or look for.

Dodge Ram pickup. I want to start by saying this is all my personal opinion, take it or leave it, I just wanted to share my experience for anybody that is considering purchasing a diamer chrysler product. I have purchased over 179K personally of Dodge, Chrysler Jeep products, (this is not including the interest paid for financing) and I am truly upset over the lack of customer service for loyal customers as evidenced by the below correspondence from the corporation customer service. I also require fleet vehicles in my business, and have not included the dollars spent for dodge products (Trucks and Vans) in the totals.I would like to warn anyone considering a Dodge, Chrysler, or Jeep product to do your homework and remember the old adage of you get what you pay for and the mantra that I am sure that the executives of the corporation have posted on their desks: PT Barnum: there is a sucker born every minute! My fleet vehicles over the last 25 years have included all makes and models, the dodge trucks have the worst record for duration of any of the other brands we have purchased. Generally we have to retire the Chrysler products at less than 100K miles, due to major failures or repeated minor failures. I made the decision to retire a RAM 1500 at only 30K due to repeated failures, a/c, sensors, rear end, etc. although these items were all covered under warranty, in the service industry, lost time is lost money, not to mention the transportation to the dealership, and all of the other associated direct cost. We traded it in on a Ford, it now has over 250K on it and is still running strong. With only the standard wear items being replaced, tires, belts, brakes, etc. I purchased the dodge vehicles personally due to the lower initial cost and the body styles and physical appearance. SUCKER!! I write this to warn anyone that is considering a product from this company that you can either pay now, or pay later.

Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.

First of all Dodge Ram offer the most sporty truck out there. Its in a class by itself, other trucks look square. I love that theres different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus theyre long lasting, I own an 2003 and its still running and people are still complimenting me on how it looks. Dodge Ram for life!

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.

We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.

I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Miller) for service and was told that Dodge had a software update. I said dont do it because my last Dodge 2003 3500 Dually, Dodge made my fuel mileage go from 24mpg to 16. The dealership told me Dodge said I had to so they went ahead. Guess what happened? My mileage went from 17 to 11 on the hwy. Dont trust Dodge or your dealer.