2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.

I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.

This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it is highway miles as I live approximately 50 miles from work. Still runs great, the ride is still enjoyable and my gas mileage hasnt dropped off at all. Other than some bruises and dents she still looks good. Im planning on buying another one sometime in the near future.

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.

Dodge Ram pickup. I want to start by saying this is all my personal opinion, take it or leave it, I just wanted to share my experience for anybody that is considering purchasing a diamer chrysler product. I have purchased over 179K personally of Dodge, Chrysler Jeep products, (this is not including the interest paid for financing) and I am truly upset over the lack of customer service for loyal customers as evidenced by the below correspondence from the corporation customer service. I also require fleet vehicles in my business, and have not included the dollars spent for dodge products (Trucks and Vans) in the totals.I would like to warn anyone considering a Dodge, Chrysler, or Jeep product to do your homework and remember the old adage of you get what you pay for and the mantra that I am sure that the executives of the corporation have posted on their desks: PT Barnum: there is a sucker born every minute! My fleet vehicles over the last 25 years have included all makes and models, the dodge trucks have the worst record for duration of any of the other brands we have purchased. Generally we have to retire the Chrysler products at less than 100K miles, due to major failures or repeated minor failures. I made the decision to retire a RAM 1500 at only 30K due to repeated failures, a/c, sensors, rear end, etc. although these items were all covered under warranty, in the service industry, lost time is lost money, not to mention the transportation to the dealership, and all of the other associated direct cost. We traded it in on a Ford, it now has over 250K on it and is still running strong. With only the standard wear items being replaced, tires, belts, brakes, etc. I purchased the dodge vehicles personally due to the lower initial cost and the body styles and physical appearance. SUCKER!! I write this to warn anyone that is considering a product from this company that you can either pay now, or pay later.

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.

In May my engine light came on. Now in November after 12k miles and 25 actual documented trips to service we still have same issue with Def system problems. Dealership, dodge and Cummings are all involved. Its going in again next week to install a device to monitor the truck from another location as well as a new pump and another sensor that has been replace multiple time. This is my everyday driver and being without a truck like this is not useful. In the 25 times I have been given a car once (had to be jumped 1/2 mile away to get back home) and a 1/2 ton old Chevy truck 3 times. Chrysler has given me a case manager and somehow my case was closed last week, I call inquiring why and they couldnt tell me but started a new one. Anyone else suspicious? 5 times so far the computer has threatened to shut down in 200 miles and instructs getting to dealership. So next week is 26 times in the shop since May with my everyday 5500 work truck with a dump landscape box, tool boxes, snow plow and computer stand installed in truck. I wish I could take away everyone elses computer until this truck is fixed.

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.

Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.

We have 2 such pickups at this household and have exact same complaints. We paid over $1100.00 for a GPS/Uconnect system in these vehicles both of which are almost totally worthless. Both of these vehicles are equipped to tow Trailers and both are used to tow Rv Travel Trailers. This crappy GPS sends you on wild goose chases, back roads etc. Its not designed to be used in a tow vehicle at all but there it is and no one wants to step up to the plate and make even a small effort to fix the situation. The dealer says its a product installed at the factory which is not made by Chrysler. I say Chrysler installed it. Its their responsibility to stand behind it and make it work as its advertised to do.I recently went to Canada and it actually showed me driving through fields where no roads exist and the Rt 1 highway I was on has been there over 7 years. Driving south through Maine on Interstate 95, my destination was KOA Campground in Freeport. It told me to exit 95 43 miles before the campground which I done towing a 30-foot trailer. It then proceeded to take me on 5 different country 2 lane roads only to cross 95 two exits below where it told me to exit.Next issue, WiFi. A monthly fee of 34.99 is supposed to give WiFi service up to 150 feet from vehicle. Well that 150 feet is more truthfully 20 feet MAX and the service is so slow. The accessory timer built in the RAM (15 to 20) Minutes shuts power off before you can get connected to a website. This family actually likes both of these vehicles but the High Dollar accessories suck. We will not be buying another RAM Product Simply because of service from Chrysler sucks. The Dealer has tried a lot of things to help but I see it as their hands are tied from no support as Paul Harvey said, PAGE 2.

2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.

Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work on Sunday. I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. Its now Tuesday and I havent seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck Im not even able to drive. The customer service Ive received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

I have a 2014 Ram 1500 with 65000 miles and having issues with it that Ram doesnt think there is. Bad customer service and poor products.

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.

Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.

I bought a leftover 2010 Ram 2500 6.7 Cummins from the dealer I work at. Since I bought it, its had a vibration issue. The seat is fraying about. There was a sudden loss in power and a sudden drop in fuel mileage. The tires are cupping, the door seals are leaking, and I have added over 3 gallons of antifreeze. After having it in the shop many times, they still cannot find the vibration issue. They do all the recording, because I guess Dodge thinks that the computer vibration analyzer will pick up everything. After being without my truck for 3 weeks, Dodge told my dealer to return the truck to me and that everything was going to be fine - after they didnt have the dealer check for why the antifreeze was running low and why the oil was mysteriously overfull. They then proceeded to tell me that the transfer case seeping oil out was an acceptable oil leak. Are you kidding me? This is a 2010 leftover, newly bought in May 2012 with 7500 miles on it, and they say an oil leak is acceptable? Dodge will not stand behind their products and its an act of God to get stuff warranty! I am very disappointed. Also, the fact is its still in vibration and now seems worse than when I dropped it off!

Apparently, Dodge has no dashboard alert for software that needs updating. I stumbled onto the need only when trying to get smogged. The update cost us hundreds at the dealer, and the extension for the smogging also cost money. Had there been a dashboard alert this would not have happened.

My boyfriend bought a 2011 Dodge Ram 2500. It was 69000 paid off same day. Well after a couple months of driving it, the steering was messing up. Then we received a letter saying there was a recall on left tie rod. Well we ended up taking it in to get fixed and have had them pretty much refuse us saying we need to take it to where we got it from, but I thought any Dodge dealership could help us. And before we found out about the recall we had spent 9 thousand to get it fixed and I dont think they did anything to fix it. We also spent 6 thousand on a service contract that doesnt really help us get anything fixes with truck. I just am so frustrated that we have a nice messed up truck and its just been sitting in our front yard for the last two years. Does anyone know what we should do since I have no idea? Im young and learning and really could use some direction in this problem. Thanks everyone. Have a nice day!!

Its great on miles and tows wonderfully. Its brilliantly awesome and stylish. The key fob is awesome. You can start the car with it and then take the key out so you can lock the car while its running.

Dodge Ram 1500 2013 - Could not get truck out of reverse. Dealer has had for 3 weeks. Still no diagnosis. 41,000 miles. Security Dodge in Amityville NY.

Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.

I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.

The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.

I purchased a 2011 Dodge mega cab 4x4 longhorn edition dually last year ($54,000) because I owned a 2006 same truck and it was great to me. This 2011 has been a big headache. It has a horrible vibration and a loud clunking noise when you let off gas or give it gas. It is doing this since day one. I am back and forth to dealer, till I filed for lemon law. Florida only covers vehicle up to 10,000 GVW and the truck is rated for 10,500. Bunch of bull crap. I had to file a lawsuit and I am in the process now. The court date is not until Sept 2012, so I will have owned truck for over a year and a half. On top of it all the truck gets horrible gas mileage compared to my 2006 almost half. My 2006 would get around 19 on highway and the 2011 gets 10. What a joke Dodge is. I will never buy another one after these problems with customer service and Dodge. I have read on several forums that people are having this same problem and have been getting the same run around. If there is anyone who would like to file another class action suit get in touch with me.

Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!

Bought a Dodge Ram 1500 new on 3/3/2008. It came with lifetime power train warranty. Today, the trucks engine broke down and Chrysler is nullifying the warranty. Their reasoning is that there was an inspection due at the five-year point and it was not done. My problem is that the first time I heard of this inspection was today.

Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle of my driveway, cannot be removed from park. Need a simple $75 part, the shifter cable that I have been told have been on back order since June 2015. I have logged 91 hours on the phone with salvage yards and Dodge stealerships. No reimbursement for 2 months for a rental truck. I am paying $600 a month for a truck I cannot remove from drive. No expectation date, no explanation as to why the long wait and NO apologies made by Dodge what so ever.There are 1244 on back order. How is this not a recall item? Always been a Dodge/Jeep fan. Maybe not so much after this experience. We shall see how much longer we will have to wait to get this part that is notoriously faulty. Forums for days and days on the matter and many people displeased. Considering gathering this info and trying to talk to people about getting enough of us together on these forums to start a class action suit. This is our work truck. Dodge has shut us and many others down. Very discouraged!

We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!

Purchased this 2003 Dodge Ram 2500 Quad Cab 4 x 4 new and have maintained this vehicle as if it were new the entire time. Serviced reg, kept in garage, never wrecked, NOT in a salt air environment and looks brand new on the inside. Noticed that the paint was coming off on the cab and is degenerating other places. Took it to a body shop to have a quote on painting. Come to find out, Dodge admitted that the paint on this year’s truck was defective & had no clear coat. Contacted Dodge through letters to corporate. There is nothing wrong with the truck except that Dodges paint was defective. As was told to them - there is a very little trade in value due to the paint being defective. Dodge also stated that the paint company has warranties that have nothing to do with Dodge so it would be my responsibility to correct their mistake. Their solution was to give me up to a 4% discount (off the sticker price) on a new truck or would work on a trade in which equals out to approximately $2,000 +/- either way. Dodge also stated that most people dont keep trucks that long. Wow, Dodge needs to spend the money to fix what they knew was wrong to begin with. Pictures are available!

New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.

I purchased a new 2018 RAM 2500 Limited around April of 2018 and loved the way the truck handle and performed until someone rear-ended the truck and thats where the saga began due to lack of parts (national back order) from Mopar. The truck has been in the shop going on 2 month and counting for simple things like rear shock absorbers.

In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.

I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.

For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?

My 2003 Dodge Ram pickup, with a 5.9 magnum engine and a 4x4 fixed differential, was rebuilt. Fourteen months later, it breaks down again. Fifteen months later, it can’t be rebuilt.

My radio on my 2012 Ram hasnt worked right for a couple months. Sometimes it will come on but most of the time it wont. It only affects the AM and FM, CD player working and serious radio work. Of course Dodge wont back their products up. Very disappointed, will buy something different next time.

Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.

I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.

2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue with a very hard downshift from the fourth to the third gear. I took it back to Chris Nickels dealership and to the dealership in Pryor, OK, but neither would drive the truck to duplicate the problem. South Pointe Dodge in Tulsa, OK finally took the truck in and drove it and duplicated the problem that I had been complaining about since the purchase. To the credit of South Pointe, they have tried several times to find the problem, but they cannot figure it out. I was recently told by South Pointe that there is nothing else they can do until something catastrophic happens. This truck on a regular basis downshifts so hard that it feels like you have been struck from behind by another vehicle. On wet roads, this truck’s rear-end will break loose as this hard downshift occurs. I have been more than patient and have put myself and my family at risk for 88,000 miles now. My patience is depleted as I will be expecting and will certainly appreciate your attention to this matter as soon as possible.

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.

I have been a Dodge person for 50 years with both cars and trucks. I brought a 2012 Ram 2500 4wd diesel thinking it would compare to my 97 ram 3500, but it has not. From the start I started having problems and the truck has left me on the side of the road more than once. It start with front drive shaft going out. Manual says to grease the u-joints but the shaft has no inserices to put grease in, this was $500.00 dollars to fix. Next the transmission went out. This was 2.300.00 dollars. Next the front headlights stop working, this was $150.00. Now the hydro-brake-booster has gone out, the bolts that hold brake fluid to the booster (which two) both broke in middle of the bolts. This separated booster letting fluid out losing all brakes. I am still waiting on the part because it was a special order, and the air-conditioner valves in desk is starting to give problems.

I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.

We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.

On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.

I just purchased a 2014 Ram 1500 6 weeks ago with 36,000 miles on it. Every time I stop I feel a jerk, kinda like something is slipping. If it does not do it when I stop it does it when I take off! The Dodge dealer was very unhelpful. Wanting to charge me even though I have a warranty! So Im bringing it where I bought it from. Its a Nissan dealer but I figure its best to go where I purchased it. I traded a Ford truck with 170,000 miles for this truck and never had a driveshaft issue. Im wondering if I should fix this and get rid of it? Does anyone know if I can legally make them take it back? Ive only put 3,000 miles on it, it would not have been that much but I called the Dodge dealer right after I noticed it and they said it was normal, it was the brake assist!!

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.

Our Dodge Dakota began peeling its clear coat on the roof. Then it also happened on the roof, and now there are also small patches in other areas. The truck needs to be painted to maintain a rust free paint protective base.

Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.

I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.

Vehicle is overpriced, road noise, transmission problems, lots of blind spots, mirrors do not cover area even when backing up, backing up in reverse on a slight incline transmission does not hold steady and wants to jerk. Very poor quality for price you pay.

I have a 2015 Ram 2500 Longhorn addition with the 6.7 Cummins diesel. My issue is with the 5 mph max de-rate feature. It has happened twice now. The first time it went off, it took the dealer 4 days to get a new injector for the def system. Now for the second time, my truck is 53 miles from a 5 mph limp mode and it is holiday weekend. I am stuck not able to use my $60000.00 truck because of this EPA GOVT BS! There needs to be another way. My truck runs fine, but I am forced to see my dealer for DEF service. WTF? There needs to be a fix. I will delete this DEF SYSTEM altogether or sell the truck. Love the truck and engine but not a fan of being told to report to dealer or drive 5 mph. That is socialism!

I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has 329 miles and the radio has stopped working. I either get a blue screen, black screen, no backup camera, etc. I take it to the dealer and am immediately told they cant have anyone look at it because they are too busy. I refuse to accept that answer and seek out a manager. The manager, not happy I have disturbed his coffee break, comes out and confirms my problem. Then says come back and we will take care of it on your next oil change. What? You want me to wait several thousand miles, I dont think so. I have now escalated this to the owner and am awaiting a response. I will follow up.

I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.

On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update for Uconnect 430N (RHB) for my 2012 Dodge Ram. When I received the DVD disk update I place the disk in the radio as instructed to do so by the instructions that came with the update DVD. According to the instructions there was to be a screen prompt that provided a Unit ID and a validation code. The next step was to access a computer and go to garmin.com/auto-update/maps/activate. However, I was never able obtain the two items(unit ID and validation code) because the DVD disk fail to provide these two items and went directly into downloading the new maps. When the disk went into downloading the new maps, it deleted the old maps. It takes about two hours to download the new maps with the vehicle running. Since the DVD disk failed to prove the first two items (unit ID and Validation code) I was not able to access the unlock code in order to complete the download process. Now for the real problems; I am currently not able to use my GPS system in the truck, no map access. I called customer support at 1-800- 800-1020 who referred me to another custom service at 866-462-8837 to inquire about the problem with the DVD disk. The person I talked with did not have any knowledge about my GPS system in my vehicle. I must mention that the support center is a call center was not able to provide any remedy or suggestion concerning the DVD disk problem. All they recommended was to take it to a dealer. I took the vehicle to my dealer and they stated there was nothing wrong with the GPS system that it most likely a bad map update disk. So I called the support center (call center) back and advised them of what my dealer said (bad disk) and asked for disk replacement. The service center stated that I would have to send the DVD disk back to the manufacture (HERE, LLC) before anything could be done about a new Disk. So made next step was to send back the Disk and Hoping for a new disk so I could get my GPS working before vacation time. I sent the disk back on 04-10-2014 by certified mail (cost $8.68). On 05-09-2014, almost a month later I received a phone call from the producer of the map update disk (HERE, LLC) that they are going to refund the purchase price of the disk ($160.00) since they are not able to provided a new update DVD disk for my GPS.When I advised them that my GPS was not working since attempting to update my GPS with their DVD disk almost two months ago their only recommendation was to take back to the dealer. I order the map update from Chrysler Group in good faith but failed to get any real support from them or the Disk manufacturer. On checking their website that offered the map updates I found that the product for GPS update was temporarily out of stock. Apparently the manufacture (HERE, LLC ) realized a problem with the Map update disc. Now Im still without use of my $60,000.00 Dodge Ram Uconnect 430N navigation system because of a company Chrysler uses to produce map updates for their vehicles. I believe that HERE, LLC should have made an effort to insure that what they produce for consumers are flawless and without error when they want people to buy their product. In this case HERE, LLC has not made any effort to contact consumers and correct their problem with the map update Disk. Very unhappy with Chrysler and customer service.

I was involved in an accident in a 2004 Dodge Ram 1500 truck. The axle broke in the truck and the truck started spinning out of control. Dodge sent an investigator to check the truck and they completely ignored me. They never sent me any information and they never call me. I have been in contact with them lately due to the massive recall being done now. I want the whole world to know that this has been an ongoing problem for a long time.

My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter. In the meantime, we have to pay $558.00 per month for a defective product, that was advertised as a great RELIABLE product, and we are not even in possession of at the moment. Its not the dealerships fault. They did not make the defective truck. It is the manufacturer and product supplier that created this vehicle that you cannot even drive. Very angry with Dodge that they would not even test their own products before shipping to stores. Thank you for the headache, hassle of dealing with customer service people who could care less that you are out of money on a product you do not even have or can use, and the aggravation of a family of four now down to one vehicle. Will not recommend to anyone to buy. I want them to take back their defective product and void the sale. That is it! But you have to jump through numerous hoops to get them to take back their OWN defective product!!!

Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...

Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.

I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000 miles. At 95,000 miles, I took the truck in complaining it would not go backwards when in reverse. They talked me into servicing the transmission and said it was fine. At 102,103 miles the reverse clutches in the transmission fell apart and caused the transmission to go out. I thought Dodge would back their product but they said, sorry, the warranty had expired. I really thought this was supposed to be a Ram Tough Dodge Truck but found out otherwise. I had to spend $4,600 to get the truck fixed.

1400 miles and noticed pull, steering wheel off center, tires cupping 2nd, center and 3rd rib, wobble left had curves, had to wait 10 days for appointment, so I parked it. Told it was normal tire wear for a dually. No problem found. They set tone. What about steering wheel and pull? Also, this is important: I had been to 2 dealerships and they didnt know the proper tire pressure required. They will put too low pressure in fronts and create an excuse for outside tire wear. I showed them the specs on door pillar. Had to call for authorization for offset ball joint. Service Mgr. told me he heard they had a problem with rotated right axle when it was welded. Uh oh. I called Customer Service FBA. They called me before I picked up truck, wanted to know if I wanted to go to Arbitration? I told them I had worked for Dodge 25 years ago and knew I had to give them 3 wishes, wish they could fix it. Oh. And, I hadnt been called to tell me the truck was done! I was offered road hazard/lifetime balance and rotate from national chain for $160. I took it after 4th rotation and balance 2 unconventional rotation dismounting fronts from rim and swapping by 7900 miles 4th trip to service and 2 rotates and balances from them! At this point Ive been escalated to another acronym for customer service. I provided tire tread wear patterns to service for cupping in ribs, contacted Nexen tire, sent pictures, they concur that its mechanical. I had sent them pictures of bowed right front spring, too.1 service order I questioned the ride height, Right front 1 lower than left, left rear 2 higher than right. Within tolerance after calling tech support. Did you measure and document your findings? No, they took my word for it. Tech rep came and looked at it. Service wrote it up that I was concern about outer tire wear, returning to me my handwritten concerns - nowhere does it say outer cupping in ribs. I even attached a drawing asking about the tolerance of a bowed spring. Contacted General Mgr. of dealership about my complaints not being represented to Chrysler correctly, showed him a picture of the spring. Thats bent he said. I told him his service department has had it in here and they say, cant duplicate it or thats normal for a dually. G.M. would get involved. Spring and 2 tires just arrived.While the tech advisor was there they drove a new truck to compare with mine. The route I discovered would replicate my complaint: accelerator ramp entering highway with a seam in asphalt from here to here on interstate (left sweeping curve, 40 to 80 miles per hour) Wobbles like a hub or a spindle problem yet this has an axle. They drove the same they said. They pointed out which one, I had driven it to see if I was interested in taking the $5000 over trade value in a previous offer. It had 90 lbs in front tire and was a solid, tight front end. Just like mine when it was new. I measured that trucks ride height - this one is even across. I noticed the slightest wear of feathering across tread. Asked them to get the keys, humor me. Found on TPMS #90 on left front #70 on right front. You just demonstrated you could make a new truck feel just like mine. Such a look I got.Make sure service documents exactly what your complaint(s) are. I now will add, it feels like rt front tire is severe underinflated. I contacted selling dealer in another state and was directed to a larger seller of this type of truck. They havent seen many of these but have been successful replacing axle housing, about $4k to warranty. A whole lot less than Ill be out if I went arbitration since I was told this is all theyll do for me. I wont have to wait long after spring replacement to verify fix, 1 more shot at customer service to get axle housing replaced, or I sue. I think I have enough info to verify its their problem and not the customers lack of rotation.

I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.

The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.

2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.

I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.

Ive had this truck at my dealer 3 times for a burning smell coming from the vents when at a traffic light or just sitting idle. After getting the truck back again, the burning smell is as bad if not worse than ever. Ive started asking for a new truck. Im going to lemon law next and then to small claims court. I would not recommend Ram trucks to anyone especially the dealer that Ive been bringing it to. Very, extremely displeased with Ram and Lester Glenn in Toms River, NJ.

2013 Dodge Ram 3500 - I have called for the past month about my truck. I use my truck for business but has not been able to work because the truck keep breaking down & now its needing a part that they cant get.. I am not making money and wouldnt have purchased the truck for a recreational vehicle. Im tired of calling people and getting no answer. I want out of this truck but do not want to jeopardize my credit that Ive worked so hard to obtain.. What can or who can I talk to to get out of this bad truck...

Transmission pump went out and was covered by warranty after 2 years. Terrible dealer service, no followup by Dodge after repaired. 3 year old vehicle starting to rust at end of hood, no damage/dings/chips causing issue, just rust bubble starting to form. They say not covered because it hasnt rusted all the way through. Do not have this issue with 2009 mazda 5, 2007 honda accord, etc...

The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.

The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.

I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.

Dodge Ram 1500 - Hemi has loads of power. Large touch screen and comfy leather seats. Handles well without tipping around corners. Big horn edition has so many options that I makes for a comfortable, enjoyable ride.

I have a 1998 Dodge Ram. Rear ended a vehicle. Air bag did not deploy. My mechanic has a 1999 Dodge ram just like mine. Front frame bent from rear ending Another vehicle. Totaled truck. No air bag deployment also. Thats what got me to wondering if faulty system. I have back pain from accident but cant do anything about it for I only had basic coverage and no personal insurance. Can I get help?

I bought A Brand new 2012 Dodge 1500 Ram and had to take it back to the dealer to get a moisture problem fixed, drops of water dripping from the ceiling of the cab. Dealer saw the problem said they fixed it and if it comes back I would get a new truck. The problem was not fixed, there is excess moisture on the dash. Its covered in ice after parking it overnight in winter and they refuse to repair my defective truck or give me a new one. I have never had this problem with any other new vehicle and am being stuck with a defective non-properly sealed truck that I bought new and paid cash for.

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.

My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is not covered past three years/36,000 miles. I bought it used and the first owner didnt buy the extended warranty. I contacted Chrysler directly, case number 21213374, in order to find out if they would assist me in some way since a three-year-old motor should not blow up. Aug 8 was my initial call and I have called my caseworker Natasha every day and left messages in order to find a resolution. She has not yet returned my calls despite my plea for immediate assistance and I am without a vehicle and insurance will not provide a loaner. Considering the automotive industry is lagging considerably, wouldnt customer service be a top priority? No loyalty to repeat owners (I have had six Chrysler autos) and complete indifference to people in need of help.

2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.

This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.

I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.

Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater vent falls on and over gas pedal when driving. Went to dealer in Billings 3 times to fix - within a year. Finally got in auto accident due to vent on gas pedal. Dodge dealer says not their issue. Will not pay for damages. Took in for manufacture evaluation, they removed the heater vent. Horrible, Horrible, Horrible.

Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!

I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed smoke coming out of the steering column. About 10 seconds later the wipers started going. I decided to pull over, then the driver side airbag deployed. I have been calling Chrysler but have gotten no response?

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.

Transmission stopped shifting into 5 & 6 gears. Went from driving fine one day, to not shifting the next. No pieces of anything in pan when put on new valve body. Diagnostics keep saying new tranny. Not sure if its related, but the dashboard indicator lights quit working after I had a new electric brake installed. Sometimes they flicker and go out, other times they are just gone. Sometimes they work fine for weeks and others they work for a couple minutes and only work again after I pull off the negative battery cables. The lights and turn signals all work, they just dont show it. And that electric brake is no longer working either.

I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.

The vehicle has had vibration in the front end. Since purchase I had to replace the ball joints at 38,000 miles. Front end tire wear has forced premature purchase of tires. Def fuel problems have delayed travel plans twice. From my research I believe the front end issues should be a recall item. I have had the truck in service now 20 times and now have a CAR FAX history that is affecting the sale of the vehicle.

In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.

2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.

First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.

I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.

Bought a 2015 Ram. Only has 4000 miles and transmission needs replaced. I know things happen but Ive only made three payments. Im done with Dodge.

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

2013 Ram 2500 bought new. Constant on going electrical problem well documented with Chrysler. Chrysler refused many times to help with trade or buy truck back. Truck explodes in fire and Chrysler tell me they are not going to fix it or replace it even with the fact it is under warranty. Fact, these trucks are dangerous, fact Chrysler is a dangerous company and will not play by the rules. Search web for fires and other life threatening events with Chrysler products. We could have been killed. Stay clear of Chrysler products.