Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.

On October 2015 I purchased this truck. The same day as I was driving I heard a high to low rumbling noise. Took it back to dealer for service. Changed front axle shaft, noise continues. After 3rd time to dealer, they contacted Chrysler and were told this noise was normal. Very annoying noise at 70 mi an hour. Traded in a 2012 Ram, no problem with noise (both trucks are 5.7L, 4x4s). Has anyone had this problem? Help! Annoyed in Chicago.

I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.

Went to dealer about tire pressure light for my 2014 Ram 2500. Changed oil, rotated tires while there. Light was back on by the time I got home. Explained to them that it wasnt the tire since the driver side sensor was off, even after they rotated tires. They decided to replace tire anyway. Light was back on less than ten miles from dealer. Went back the fourth time. Now being told it is the RK module? Which is part of the radio (brain) of the truck. This is back ordered, and they have no time line on it. Is there anyone out there that knows the person to complain about this poor customer service.

We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.

I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.

I have had problem with this vehicle ever since Ive owned it! It has 52,000 original miles on. The engine oil pan is rotted, heat shields rotted and rubbing on the flywheel, electrical system replaced, rotted body no matter how many times it was repaired! Dodge/C has done nothing to help me But take my money. Purchased extended warranty, nothing covered - fed up! Stopped warranty, after multiple items were being denied, never was treated this way. Now starter 426.00 to replace, 965.00 for engine oil pan replacement, rotted heat shields on motor, trans heat shield rubbing. Dodge refuses to do anything but charge me up the you know what. I bought 4 vehicles from them and they never did one warranty or recall. Totally refused, waited almost 1 year on my jeep recall. Why dont you guys honor your vehicles? Im a disabled emergency worker who you keep taking advantage of!! Fix it!!

Dodge Ram Rebel 1500. Purchased from Key Dodge, Lebanon, New Hampshire. Dodge Ram has in floor storage beneath rear passenger feet on both sides of the vehicle. Driving down a dirt road stick or branch kicked up. Broke plastic in floor bin/storage into interior of vehicle. Stopped by Key dealership to inquire as to pricing for parts. Was led to believe damage was indeed covered under warranty. Vehicle brought to dealership the next day and received a call two hours later after inspection of vehicle and informed that warranty would not cover damage. In order to do repairs for bin/storage the entire floor carpeting needs to be replaced. Interior of vehicle now is able to be exposed to outside elements i.e. road salt, dirt. Bad design flaw for an off-road capable vehicle plastic bin exposed on underbody of vehicle where road debris most certainly come into contact with said bin. Maybe some metal guard over bin or different bin/storage construction.

Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.

Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.

I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.

My 2009 Ram has lit like a Christmas tree so many times I lost count. Replaced many modules over the years and Im 100% confident that not one was defective. Drive in with the warning lights on and everything working after a dealership mechanic evaluation, then something mysteriously (without explanation) stopped working (like the 4wd for instance) and was told a module needed replaced. These trucks are electrically unsound and have faulty instrument panels that Dodge wont repair. Terrible engineering and dealer mechanic work. Plus a company and subsequent dealerships that cant and wont address the problem except waste your time with a bad warranty. I absolutely stand by these comments and have all my records/correspondence with the Dodge and the dealership.

My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. The overall value Im very happy with. The warranty is on par with the rest of the industry. The power is great and the ride is very comfortable.

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.

2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and professionally), replaced it in 2012 due to the alarmingly random wandering. The truck would never steer in a straight line and a turning involved a hard clunk ending in a wild direction change. $1200, couple of years and a few thousand kilometers later its the getting to be the same.

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.

Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weight its rated for. It has never been fixed by dealership right since. Its spent over 6 months of the past year at the dealership. I made an appointment. It took two weeks to tell me whats wrong. Now its been there for 3 months and they cant figure out how to put parts in and think they need more parts. Ive talked with Chrysler corporation which just says its on the dealership. Ive talked to a lawyer now. Ive owned Chevy, Ford and Toyota trucks. Never been treated like this. They wont even offer a rental truck. Buy any truck besides a Dodge. Horrible company.

I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.

My new Ram 1500 started having a burnt oil smell coming through the vents at about 400 miles. It is worse when sitting still or at an idle. Been to local dealer with no luck. I was told there is no issue, its a new truck. Opened up a case with Chrysler and my case worker told me that dealer advised him I should take it back to original dealer. Original dealer could find nothing. Changed the oil, first change at the dealer. Same issue once I got back home and came to a stop. It was bad enough that the burnt oil smell released into the air of my 2.5 car garage. An half hour later my entire garage smelled like burnt oil.

I purchased a new 2018 RAM 2500 Limited around April of 2018 and loved the way the truck handle and performed until someone rear-ended the truck and thats where the saga began due to lack of parts (national back order) from Mopar. The truck has been in the shop going on 2 month and counting for simple things like rear shock absorbers.

The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.

I work for a auto transport company and bought my Dodge truck which was fine till I got 20000 miles and went to the mountains in Colorado. The truck had a check engine light come on. Dealer scanned said loss of fuel pressure at the rail. The truck was flashed, done great till the mountains and went to crap again. Went to dealer again and they told me it needs flashed again. Know this supposed a new truck flashing come on...get to California and lost pressure again. They replaced the pressure relief valve, picked up truck, drove to my trailer and would you know that the check engine light back on again. They say it is out of warranty for the buy back even though the problem has yet been fixed.

Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!

2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.

I have a 1998 Dodge Ram. Rear ended a vehicle. Air bag did not deploy. My mechanic has a 1999 Dodge ram just like mine. Front frame bent from rear ending Another vehicle. Totaled truck. No air bag deployment also. Thats what got me to wondering if faulty system. I have back pain from accident but cant do anything about it for I only had basic coverage and no personal insurance. Can I get help?

2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!

The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I noticed when I was waxing it last month, the paint on the drivers door is starting to bubble from internal rust. I wrote and spoke to Dodge. They said they couldnt help me because it was outside the time warranty (5yrs) and referred me to the dealer. The dealer couldnt help me, even though the service manager (Mr. **) agreed it shouldnt be rusting and bubbling. It may be over the time warranty but it only has 58,000 original miles and not a mark on it. No body damage at all. Please warn people that Dodge has not remedied their paint problem from the past and they wont stand behind their product. I am stuck with a $700.00 estimate for a repair that is clearly a factory defect.

I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.

The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.

Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without an update. Why would the original data be removed when the truck changes owners?

Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.

Purchased a 2015 ram approximately 15 months ago. Have had all kinds of issues with electrical, paint and body, moisture on the interior, seat covers, tires and airbags. I tried to take it back to the place I bought it but instead of addressing my issues was called just another crazy and turned away. After contracting Chrysler numerous time I had to contact BBB to get anything resolved.Last interaction with Chrysler said I was eligible for a buyback after going through the national center for dispute settlement. With no resolve, come to find out national center for dispute settlement always sides with company which is why they sent me there. During this process I dealt with people who were rude and unhelpful who would hang up on me and not return calls and emails. Last time I tried to take it in for the latest issue (airbag light came on and advised service needed) was told they could not work on it because it was under arbitration even though this is a major safety issue.

I just traded my 2nd Dodge in from a 2010 to a 2012. I took it to the dealer for a problem with no A/C not coming out of the back of my crew cab and console not locking and a banging in trans when I go from park to reverse and drive. I was told it was okay but they have to order a center seat console cover. I took it back when cover came in and told them A/C was still not working and trans was still banging into gears. I was told the cover did not fit and they wanted to drive my truck to the place that installed leather 180 miles roundtrip and the trans was put on computer and it was fixed. But I did not want to have someone drive my truck 180 miles to order cover and I would come back but they never called me back, so I went to pick it up and they were closing but was told trans was okay and it is still banging. I want to bring it to a service center closer to my home, 07074, but no one will give me a loaner car.

Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???

2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3 - 3/4. Trans bangs at highway speed when you hit gas to pass. Trans sometimes revs with no power. Clunk first time you hit gas after start every time. Vibration in drive shaft felt in gas pedal at 2000rpms every time. Dealer acknowledged the issue with trans the first 2 times. I called Chrysler several times and they finally opened a star case and I went to a different dealer. Chrysler contacted dealer before I got there. Dealer would not let me ride along with tech. Surprise surprise.. Dealer and Chrysler came back and said the truck performs as designed. What a coincidence!!! I even showed them video of the issues. Test drive other Rams of the same year and model. There were nine of these issues as it was when I first bought mine.I guess Chrysler should advertise our vehicles perform horribly after 1000 miles by design. Lemon law process started. Never ever trust this company to honor warranties. They have the longest warranty on trucks because they dont honor it.

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.

Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer

The newer trucks are made very cheaply you end up with lots of problems unless you get an extended warranty when you first purchase a vehicle. A ton of recalls. Overall my Dodge Ram is not equipped to handle a great deal of payload compared to other pickup truck. In order to get this repaired it takes a lot of money and its very difficult to get anyone to work on them unless its the dealership and theyre very expensive. A change of oil on this pickup truck cost you $56 at a dealership and thats in Sumter South Carolina versus $26 for a Chevy truck and $32 for a Ford.

Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.

I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchased it because my 2009 had a gasoline leak, which my mechanic found. When I took it in, I also took it in for AC/HACV recall. They refused to allow me to leave with my truck. They said it was too dangerous, and they had no loaner. Now I own a 2006 Dodge Diesel, and this 2010, plus I have had nothing but Dodge products for the past 14 years. So when they refused my request, I asked them what I was supposed to do to get home and that my job required that I am on call as the Crisis Center Director 24 hours a day, 7 days a week; and my husband is the EMS Director for Atascosa County and he is also on call 24/7. Neither of us could be without a vehicle. Also note I was 32 miles from home. When nothing else could be done, I was told I could trade my 2009 for a 2010. So I did, because I needed a vehicle immediately. I lost the lifetime warranty on the 2009 Dodge. By the way, I am also a senior citizen aged 65. When I took the 2010 in for the recall last week, I asked about the plastic discoloration on my truck handles. The truck is a beautiful red, pretty and shiny; but the handles make it look bad. I have not damaged them in any way. I was told thats just how it was and they could do nothing. I want you to know that the quality of this trucks plastic is horrible both inside and out. When I trade again, should I have to, Im sure they will lower the trade-in price because of the handles and plastic; and that is not my fault. I believe you care about what people think, so Ive taken the time to write and inform you of this issue.I have always used this dealership and salesman for years, but Im very disappointed in your product. Too bad, you dont care enough to make sure your dealerships show the same respect to people.

April 2017 I purchased a 2006 Dodge Ram from Mak Haik. In June 2018 the wheel separated from the vehicle sending the vehicle into a few flips. The airbags never deployed for me the driver or my passenger.

Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the dealer and they found my front hubs are cracking and almost came completely apart! Does anyone know if this has been an issue with all of the problems associated with Dodge, Jeep, and Chrysler?

I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.

The timing chain broke on my 2007 Ram 1500 4x4 5.7L hemi engine with 53,000 miles. After an internal inspection, it appeared as if the timing chain tensioner was to blame. It is a stamped metal piece with plastic runner clipped onto it to keep the timing chain tight. Well, it look as if these plastic pieces failed causing the timing chain to grab the metal on the tensioner and rip it apart snapping the chain and locking up the engine. My vehicle is no longer under factory warranty. But I still contacted Dodge and they say that there is no warranty and that I must take it to the dealer for them to look at it and that any repair would be a Goodwill Repair. I explained to them that I do not have the monetary means to have the vehicle towed to Dodge inspected and then towed home again when they tell me there is no warranty. I still owe more than $21,000.00 on the truck and can’t drive it. What am I to do?

I cant move my steering column away from my knees! I was adjusting it and went to low apparently and now it will not come up! Additionally, the cruise control only works half the time and now Ive read that there is a recall on the Dodge Ram Hemi 2014-2016 for the airbags in this steering wheel. I seriously feel unsafe in this vehicle. Traded in a 2014 Chevy Silverado because we wanted a lower monthly payment and ended up only getting a $55 per month break and all these problems. I knew better than to get a Dodge. For as expensive as this vehicle is, its not worth more than my life.

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.

I am reviewing this truck first of all because I had a total loss due to fire on a major highway in BC Canada. I had a temperature giving erratic readings prior to at about 99000 km just before drivetrain warranty was about to expire. I took the truck down to Kelowna Dodge and explained this along with other issue I was having with the truck and had all fluids changed. Paid for a diagnostic. Problem found to be a poor sensor so they replaced it but it was not covered under drivetrain warranty. Now Im out $500. I picked the truck up and it immediately had the same problem but no cooling issues.I blew a flex plate at 106000 km and it grenaded stuff near the torque converter and toasted my starter. 1.5 days later and $3500 the Abbotsford Dodge dealership. They noticed the sensor problem but said I should take it to the dealership that fixed it to begin with so as to make sure all in now covered under warranty seeing it was problematic before 100000 km. This dealership was great to deal with. I got the truck back into the Kelowna Dodge dealership and they now found it to be a water pump but covered this under warranty. This lasted one day and the same issue with the erratic coolant temperature problems. I talked to other mechanics and they all said its a head gasket and is a common problem.On the way back from the coast through the mountains the truck overheated and my temperature sensor bottomed out at 90 and stayed there and I pulled over immediately. Checked under the hood but kept everything running to allow the fans to cool things down. I called the service department again at Kelowna Dodge and asked them for their advice and they told me to limp it in if the engine is running good. Everything cooled down but the sensor was toast so I started to limp it back but its 200km through the mountains. No problems with the engine. On a big climb with everything sounding fine and taking my time the truck has smoke coming from underneath the hood on passenger side. As a result even with the attempt of a fire extinguisher we could not put it out and it burnt to the ground.I called the dealership about any recourse knowing this should have been solved and was a direct result of their own misdiagnosis and they said the only recourse is insurance however the loss of my vehicle I use for work is now gone. Essentially too bad so sad. They said Ram wont cover the resultant issue of a truck loss from a cooling problem even though under warranty. This directly affects my insurance and Dodge Ram should cover this and get me a new vehicle. If you plan to use these trucks for serious hauling I would not recommend Kelowna Dodge for service nor purchasing the Ram 3500 dually truck for commercial hauling use via reliability problems.

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

The dashboard cracked for no reason in the same place everyone else has complained about, left side and above the glove box. 76,000 miles and 9 years old and Dodge, knowing its a problem, said sorry. Guts, glory, Ram junk!

My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.

I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.

This is the 3rd time I have had my truck in to have the rear tire wear repaired. I put tires on the rear and 7000 miles later they are worn just above the wear bars. FCA is the division of Chrysler that Manufactures the Ram since it was take from Dodge in 2010. I have replaced the tires at 22,000 and the rear tires are over half worn and the fronts are still new. FCA customer care will not pay to find out what is causing the problem. I am selling the truck so I dont have to replace the tires every 9,000 miles at a coast of $200 per tire.

I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in third gear. Went back to dealer for service, no codes and they say can not duplicate problem. Next had problem with it not starting, turn key and just like the battery was dead. After 7-9 times it finally starts. While driving down interstate truck went into neutral by itself, went back to the dealer BOB ALLAN MOTOR MALL, can not duplicate problem. Now the trucks lights go out while driving complete danger to me and whoever I meet on the road. Again same deal, can not duplicate. Contacted Ram customer service. They offered me a trade in assistance program which basically is a slap in the face as anyone who has ever purchased a new truck or car knows inside of two months you are upside down when trying to trade back to the dealer. These people have taught me one thing for sure. Do not buy RAM TRUCKS. THEY WILL NOT STAND BEHIND THEM ONCE THEY GET YOUR MONEY. THEY COULD NOT CARE LESS.

Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and youll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!

I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrysler) took the transmission all apart and then told me they cant get the parts to fix it. I called a dealer that told me the parts are readily available. Now the repair shop wont answer my calls. I explained to them I cant be without a truck as Im a building contractor, but to no avail. Off the record, a parts man who told me the parts are available said that because its a warranty work, there is no money in it for them. Well, there wont be any money in it for them when I buy my next new truck either. A Ford!

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!

I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.

I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.

My husband bought this hunk of junk about a week ago & it is the most uncomfortable, ugliest, worst made vehicle I have ever been in. Including being a teenager with old used bombs. It has already been stuck in park, handles horribly, & my back has not stopped hurting since I got in it. I drove it a couple of hours, have been out of it 6 hrs & still in pain. No lumbar support, power seats, heated seats, not even a CD player. Cheap plastic interior & cloth seats that don’t clean. No insulation you can hear every other vehicle motor on the road, & its transmission sounds like an ambulance whining. It needs to go over a cliff. No amenities at all just a big bright screen for the radio which gives you a headache. Needless to say it sounds terrible. Not worth $400. Will get rid of it right away.

Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 miles. Action taken by dealer. Ignore the message keep using it. Research results: Carbon particles in oil; thus lugging the filter. Problem: Check engine light. Action taken: Reset computer. Findings: maintenance staff could not correct design problems. Not trained. Problem: engine stalls; thus causing loss of power steering, power brakes and potential catastrophic accident under load conditions. Action taken: Reset Computer. The corresponding agencies should force Chrysler to buy back such trucks and compensate for the loss in market value. Nissan had to buy back the mini vans that had a problem with fire in the engine compartment.

I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.

2011 Dodge Ram 1500 - Gas pedal stuck while driving! Almost hit 3 cars and before it stopped!!! We are on vacation in Myrtle Beach SC. 7 hrs from home! Just read where other people had same problem. We need someone to pay attention!! There is a problem w/ these vehicles, which are high performance w a he I and can easily kill someone!!

Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.

Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.

The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.

Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl

My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter. In the meantime, we have to pay $558.00 per month for a defective product, that was advertised as a great RELIABLE product, and we are not even in possession of at the moment. Its not the dealerships fault. They did not make the defective truck. It is the manufacturer and product supplier that created this vehicle that you cannot even drive. Very angry with Dodge that they would not even test their own products before shipping to stores. Thank you for the headache, hassle of dealing with customer service people who could care less that you are out of money on a product you do not even have or can use, and the aggravation of a family of four now down to one vehicle. Will not recommend to anyone to buy. I want them to take back their defective product and void the sale. That is it! But you have to jump through numerous hoops to get them to take back their OWN defective product!!!

Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.

2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.

I have a 2012 Dodge RAM 5.7 Hemi with a #5 misfire problem. The problem was reported to the dealership at the last oil change, but all they did was reset the fault code and returned the vehicle to service, exclaiming they could not duplicate the problem. Took it in last week and informed them of my concerns. Two days ago, received a call from the Tech Representative requesting permission to accomplish a complete tuneup, i.e. spark plugs, possible bad coil pack, and to perform a fuel system clean and flush. Aghast, I responded that this was a complete waste of time! On top of that, the service departments wants $775.00 dollars just for a tuneup. Obviously I think they are trying to find ways to make normal servicing so expensive that I would either choose to take my truck back and fix it myself (which voids the warranty), or to pay them a hell of a lot of money to do something that would only take about 1.5 hours. This is so they could pay the techs and the Reps labor for completing a warranty replacement, should it come down to that.I already know what is wrong with the engine. #5 (and sometimes, 1, and 3 cylinders) have a history of failing due to faulty valve seat design. The hemi heads utilized pressed-in valve seats that are powder coated from Mexico (theres problem number 1), and these rings eventually work themselves out of the valve ports, mostly the exhaust side, but sometimes the intake side. As the seats back out, but doesnt completely fall out, compression is lost although not entirely gone. This explains why some of the misfiring only happens at 3/4 to WOT responses. In severe cases, the seats come out complete resulting in destroying the piston, the heads, and possibly the timing chain if enough forced impact occurs.I have 4,000 miles left on the warranty, and it is quite clear that the dealership in Sumter South Carolina is trying to throw the vehicle back at me without actually repairing my truck. And if the tune-up doesnt solve the problem, they will have constituted SOME labor expenses from the most expensive tune-up in recorded history! $95 diagnostic charge, and nearly $700 bucks for a tuneup for no more than 1 to 2 hours of work!What ticks me off is how Chrysler has continued to engage in mafia style treatment in forcing consumers to buy their crap, con them into buying the extended warranty, and yet refuse to honor the warranty when circumstances are warranted. How in the name of God are these people allowed to continue bamboozling the American people?I have been screwed twice before from Dodge! My 1997 Dodge Stratus 2.4 liter lost a head gasket at 48,000 miles. Repairs were at my own expensive at about $650 bucks. A year later, the gasket failed again, only this time resulting in a seized engine! I next bought a 2002 Stratus R/T with the worthless 2.7 liter engine. This engine lost a water pump at 89,000 miles. But because the pump is internal, and a special tool is required to depressurize the timing chain tension pump, I was left with paying Chrysler some $900 dollars in repairs. 8 months later, it failed again only this time destroying the engine! Now my 2012 RAM may need an engine replacement, and at best, the dealership will choose a Jasper engine which are nothing but crap! Total crap! And thats even if the dealership doesnt try backing the truck back at me with a continued problem!The solution folks? DO NOT BUY DODGE! And ignore some of the online trolls telling you they have over 300,000 miles and counting on their trucks and cars. Some (if not all) of those people are paid trolls to defend Chryslers worthless piles of junk! The 5.9 engines were not that bad. Sure they were under-powered compared to the Hemis, but very rarely did any 5.9 engines fail except under vehicle maintenance neglect. There is absolutely no reason why my 2012 Dodge RAM truck should have a worn camshaft, worn lifter roller, faulty valve-seat rings, and all leading to misfiring of cylinder 5 with under 100,000 miles accumulated!Fool me once, shame on you! Fool me twice, shame on me! Fool me thrice, then double shame on me! I swear to Chrysler that I will never buy another Dodge vehicle ever again! Moreover, I will ensure that no future customers are fooled into buying your pieces of crap! Facebook, Youtube, online forms will be filled with my rants! And trust me! Ive personally seen three people in my town with this very same problem, 2 of which had theirs repaired under warranty, but the other screwed. Looks like I am next!

Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.

Car stopped running at 65 miles an hour. Engine seized due to slushy oil from over heating. Called dodge since I read a lot of complaints of this on the internet. Nothing was done.

Repeated failures with the ventilation system. Everyone I know who has a 2003 or newer Ram has had the same problems. Dodge knew the systems would fail but DID NOTHING to improve them. If you have the dealer fix the problems, it WILL happen again because they use the same cheap parts. Because it is so time consuming to fix the problem, labor will cost you at least $1,000. It doesnt matter if you have it fixed under warranty because the system will again and again as long as the same parts are used. I have spent over 30 hours removing the entire dash, including steering wheel, instrument panel, passenger airbag, glove box, climate control panel, radio, etc., etc. to fix the problem myself. The only permanent solution is to replace the crappy doors located inside the ventilation ducts. I cannot even begin to describe how difficult it is attempting to access these areas and if you dont have a modicum of mechanical aptitude, forget it. Dodge used these same cheap parts in a lot of vehicles, including Jeep Grand Cherokees. Absolute crap.

Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Transmission in April 2019 - one of the first deliveries of said truck. In August 2019 (approx 16k miles) Left Front Speed Sensor was replaced as it was throwing error messages - FCW system unavailable, service immediately; 4wd Temporarily unavailable, service immediately; Electronic Stabilization Control unavailable, service required; Trailer brake system service required; ABS service required.2 weeks later, same error messages, and ABS module was replaced. 2 weeks later, same error messages, dealership cleared codes and could not replicate. Went on 1600+ mile road trip. Returned home, 13 days after last visit to dealership, same error messages. As of today, dealership says cannot replicate - currently truck is on day 7 at dealership for 4th visit. Chrysler says maybe software update needed. ANYONE out there with challenges on 2019 RAM HDs? IMO, this is unacceptable. I just want it fixed.

My engine started stalling 2 to 3 times in the morning about six months ago. I took it to 3 different Dodge dealerships and they have not been able to identify the problem. I am concerned about safety for me and other drivers on the road. I am a disabled veteran and my wheelchair is transported in the bed of the truck. Has anyone else had this stalling problem and was it fixed?

I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and its now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but its stuck in D status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why cant they build it in a timely manner?

2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong. Paying for it is one thing, keeping it on road is another. Not looking for legal action but want to say I was very happy when warranty was over and didnt have to listen to Dodge dealers lie to me and repeatedly bring my truck in to be left for entire days to fix minor things repeatedly. Unfortunately first major repair as failed transmission which was just after warranty. Bought truck new and never abused a day, never towed more than 27 travel trailer and did all recommended service. Before warranty was up needed steering pump, tie rod fell off in driveway, many u-joints, rear of vehicle issues and vibrations, tach is sporadic, wiper motor, and more. At 76000 km they said e brake was screwed and as a favor would do work if I bought $1100 worth of parts because they were fixing warranty stuff anyway... I did. Now Im suspicious and curious about the e brake because I just paid a good shop $1900 to rebuild it because the e brake blew apart, my rotors were garbage, seals were taken out and such.... why? I have never abused truck or even used the e brake (may be one problem) and most kms are highway. 147000 kms on a 2006 in 2014.... never abused. I work away a lot and just want to go home and enjoy sports trips with kids... I am leaving out a lot but Im tired of writing and am still very pissed about recent bill. Am I missing something? Mechanic thinks I drove with e brake on for damage I had... I did not! Used to call truck my baby, but to save face I call her my old girl now. :) Wife begs me to buy a new truck. Funny thing is I bought this because its my dream truck and only way I could afford it was to purchase over 8 years like a moron... so Im still paying for it, lol. Dont know how long I will keep it because I really do love driving it and would die without mega cab but.... do the repairs ever end? Divorce over a truck? ;)

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.

When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.

I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!

I bought a leftover 2010 Ram 2500 6.7 Cummins from the dealer I work at. Since I bought it, its had a vibration issue. The seat is fraying about. There was a sudden loss in power and a sudden drop in fuel mileage. The tires are cupping, the door seals are leaking, and I have added over 3 gallons of antifreeze. After having it in the shop many times, they still cannot find the vibration issue. They do all the recording, because I guess Dodge thinks that the computer vibration analyzer will pick up everything. After being without my truck for 3 weeks, Dodge told my dealer to return the truck to me and that everything was going to be fine - after they didnt have the dealer check for why the antifreeze was running low and why the oil was mysteriously overfull. They then proceeded to tell me that the transfer case seeping oil out was an acceptable oil leak. Are you kidding me? This is a 2010 leftover, newly bought in May 2012 with 7500 miles on it, and they say an oil leak is acceptable? Dodge will not stand behind their products and its an act of God to get stuff warranty! I am very disappointed. Also, the fact is its still in vibration and now seems worse than when I dropped it off!

Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon monoxide into the cab giving me a headache plus it was making a knocking noise in the engine compartment and the A/C making a knocking noise. Anyways took it to the dealership to fix the issues and only one thing gets fixed out of 3 times. Ive taken it to the shop. They fixed the EGR and said they didnt know what the knocking in the engine was... But it was noted in the system well about a week later the batteries wont hold a charge and I have to jump it off if I want to drive it. All in all Im pissed the ** in Tyler hasnt helped me with anything. Im angry and want a lawyer who can get my hard earned money back!!

When buying a vehicle normally buy to use not to always to be in the shop for repairs and waiting on parts or recalls. Frustration part is Ram dont care. If they would have developed a good vehicle from the start the EcoDiesel owners would not have this problem. Have tried to get Ram to buy back or supplement rebate on a gas truck with no success. Buyers beware of Rams EcoDiesels. If buying a truck to have at home think twice.

Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.

For the past two months, my truck has been in and out of three different dealerships. The truck stalls randomly. When it does, I lose steering and brakes. I have paid over $2000.00 in repairs and now the dealership wants another $1000.00 and said it might not fix the problem. Chrysler has been notified because the truck went into a ditch because of the steering and brakes went out when it stalled. The mechanic also notified Chrysler because they couldnt figure out what the problem is. Today Chrysler told me that there is nothing they will do and the only thing I can do is pay or trade/sell the truck because it is an 03 with 107000 miles. I have owned the truck for one year and three months. I understand that it is used and there is no warranty but when three dealerships and Chrysler techs cant figure out the problem, I think Chrysler should do more than what they are. I think that this is a very big safety issue and they would want to make sure that it was taken care of but it seems as if their only concern is for me to pay more money.

This is my third Dodge Ram truck and it has been in service 16 times in 2 years. I have had everything from a drivers airbag warning light taking 5 trips to get fixed (and I had to live with while driving 3,000 miles across the country) to multiple DEF problems with the last one resulting in the entire replacement of certain systems. Perhaps the most troubling aspect of this truck is how many times there is a software update affecting the performance of the engine and mileage. 3 updates ago my mileage dropped 25%. The most recent update has restore much of this. As reported by others, the front end does not hold alignment and at 20,000 had to replace one front tire. The dealer here in Salt Lake City has both had their hands tied by Ram warranty service requirements (resulting in multiple trips) as well as having them drill through my brake line while doing another recall changing the bracing in my front end for which I did not receive any notice.That is another troubling aspect of the New Ram company. They wait until your truck comes in to tell you oh, we have a recall rather than sending any notification. The last two times I took my truck in resulted in the truck being gone for 3 days the first time (I just took it in for an oil change) to 5 days the last time for the DEF warning again resulting in both multiple recall changes and having my brake line drilled. I simply do not trust the truck any longer for long distant trips and hauling. Honestly, I think much of the blame has to go to Fiat and how they allow dealers to address problems and issues. Its like dealing with a health insurance claim. I have little doubt this story is playing out all over the Chrysler network as well.

We have 2 such pickups at this household and have exact same complaints. We paid over $1100.00 for a GPS/Uconnect system in these vehicles both of which are almost totally worthless. Both of these vehicles are equipped to tow Trailers and both are used to tow Rv Travel Trailers. This crappy GPS sends you on wild goose chases, back roads etc. Its not designed to be used in a tow vehicle at all but there it is and no one wants to step up to the plate and make even a small effort to fix the situation. The dealer says its a product installed at the factory which is not made by Chrysler. I say Chrysler installed it. Its their responsibility to stand behind it and make it work as its advertised to do.I recently went to Canada and it actually showed me driving through fields where no roads exist and the Rt 1 highway I was on has been there over 7 years. Driving south through Maine on Interstate 95, my destination was KOA Campground in Freeport. It told me to exit 95 43 miles before the campground which I done towing a 30-foot trailer. It then proceeded to take me on 5 different country 2 lane roads only to cross 95 two exits below where it told me to exit.Next issue, WiFi. A monthly fee of 34.99 is supposed to give WiFi service up to 150 feet from vehicle. Well that 150 feet is more truthfully 20 feet MAX and the service is so slow. The accessory timer built in the RAM (15 to 20) Minutes shuts power off before you can get connected to a website. This family actually likes both of these vehicles but the High Dollar accessories suck. We will not be buying another RAM Product Simply because of service from Chrysler sucks. The Dealer has tried a lot of things to help but I see it as their hands are tied from no support as Paul Harvey said, PAGE 2.

I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.

Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.

My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?

I own a 2009 Dodge 2500 with 85,250 miles on it. While pulling a 28 foot 5th wheel trailer, the front brakes locked up while traveling down the freeway almost causing us to almost go into the ditch. We brought it to the dealership, and they found that all the rubber brake lines had failed on the truck. The rear brakes were not working at all and the front brakes had locked up. They stated that this is something that is showing up on some Dodge pickups. This is a huge safety concern that we feel needs to be addressed by Dodge.