Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).

I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!

I happen to recommend Dodge trucks. Yes they have a power steering problem based on the tires being too big for the system installed. I own an 03 ram 4x4. In 04 I had steering problems, I bought a custom rack and pinion for 300 bucks, new greasable ball joints (the originals go dry and hard on steering) and the tallest narrow tires I could find. Along with a 35 dollar steering pump from jegs 4x4 so in total about 500 bucks. Its now 2014 and my Ram is still proving why I have nothing but Dodge trucks for the last 20 years. Every truck has it habitual problems (Chevy trans), Ford rear ends blown, Toyota body and frame rusting early. But if you own a truck and your dealer cant fix it, you need a new dealer!!

I was driving my 2013 Ram 2500 with under 10,000 miles and it shut down to what seemed like one cylinder running, with an awful knocking noise. Was towed to the dealer. Ended up having a broken valve spring, 2 bent pushrods, and 2 lifters had to be changed. Rather than change the engine, they said there was no internal engine damage and would fix it. With the noise it made Im shocked theres no other internal damage. They fixed it and sent me on my way.A month later I change the oil and it was full of metal flakes. I guess when they diagnose for internal damage they do not look at the oil. I cant understand that. I called about the issue and they said I should not be doing my own maintenance and theres no proof that there was any metal in the oil because I changed it. How else would I have found this out? They have no idea where the metal could have came from but theres enough to make golf ball sized ball. Told me I was covered by the engine warranty and they would do nothing further to the truck and still deny theres internal engine damage. So I will continue to drive it circulating metal. They didnt even want it back to flush it out.A month later the check engine light is on so I have the code read with a reader at Auto Zone. Theres something wrong with the oil pump. Instead of replacing the engine they are going to keep making me bring it back, an hour away, to keep repairing it until the warranty is over. This engine should have been replaced, not band-aided. My $46,000 truck has rebuilt engine, more internal damage that they will not acknowledge, and only has 11,000 miles on it. Chrysler does not stand by their products and has no interest in making it right. Just wanted to warn others about what happens with Chrysler products when theres an issue.

2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!

I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.

We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.

FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.

Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.

I purchased a new Ram 2500 with a 6.4 liter V8. Truck is WAY overrated. First trans was replaced at 1700 miles. Still didnt shift correctly. I also had alignment issues. Long story short the rear end was crooked causing severe driveability concerns and severe over steering problems FCA could not and did not repair. This package is complete garbage. Stay away from the 6.4. My opinion is max tow capacity for that engine should be around 8500 lbs. This truck was eventually arbitrated and bought back from me with no help from FCA with only 4500 miles. LOST CUSTOMER FOR LIFE!! I was a loyal Dodge customer since 2010 having spent over $240,000 on their vehicles. I now own a new F250. Great job guys!!

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

My husband and I co-signed a new vehicle loan for our son, Shawn **. He purchased a 2014 Dodge Dart from Towbin Dodge in Henderson, Nevada. He 2/15/2014, the car has been pretty good, however the air conditioner went out on it in May 2014. He had purchased every optional package of protection for this car that was available taking it from $24,855.00 to final cost of $30,424.38 not including the interest that will be paid by the time the loan is final and paid off. However after the kids fought with Dodge here in Kingman, AZ and got nowhere, I called Towbin Dodge and explained what was going with the car and that our local dealer doesnt want to mess with it, would rather just shovel crap at the kids. So they took the car and dropped it off at Towbin Dodge... Today Towbin called Shawn and advised that his car was going to cost $700.00 to fix the air conditioner.They advised him the air condenser unit was bad, as well that it was due to a rock? I find this ridiculous, the condenser unit is located in a very well lets say hard to hit with a rock if you were aiming. The car was only 3 - 3 1/2 months old. If a rock really did fly up from underneath, find its way around the radiator through the spinning fan blades, back around the water pump and back upward flying into the condenser... I would have thought something else would have been damaged along the way.Relative to this subject, if a rock from a road can so easily make its way past the lower protection plates, and above stated scenario wouldnt this be a problem for all Dodge Darts? I dont believe that this is this case. I believe the dealerships are not wanting to take care of this matter. They treat the kids just like kids and shoveled crap at them today. I was unable to attend due to work. I just dont buy it! Please help me or point me in a direction to get this taken care of without the flimsy reason that they gave and giving no other options but give us money. Optional Packages purchased with car: Oil Changes, Lifetime VSC, Polysteel, Red Alert, Ultimate. Thank you for your time, I sincerely hope you can head me in the right direction.

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!

Transmission pump went out and was covered by warranty after 2 years. Terrible dealer service, no followup by Dodge after repaired. 3 year old vehicle starting to rust at end of hood, no damage/dings/chips causing issue, just rust bubble starting to form. They say not covered because it hasnt rusted all the way through. Do not have this issue with 2009 mazda 5, 2007 honda accord, etc...

I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 miles on it. At 35 mph, I can hear a whistling noise when I let up on the gas (not changing the speed). I can tap the gas pedal and make it sound like a person whistling and I can change the tone also. It has been at the shop for 3 weeks and they came back and said it’s road noise. When I dropped it off, I let a tech go with me on a ride - he could hear it and he did. He said it should not make the noise. Now I have a new truck I cant drive due to the noise it makes

2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. The vehicle is for highway use only, and its well-maintained. I believed this should not have been replaced until 100,000 miles. I have bought 5 new pick-ups in the last 10 years and will now start looking at other companies for a new pick-up due to this not being covered by Dodge. People at the dealership did not care.

At 35000 km, my Dodge Ram 3500 Cummins developed a coolant leak. Its so serious that it was towed the dealership. As it turned out, one of the 2 bolts that hold the pump in place had come right out. Now, it gets good! I was told that they have to order this bolt. One bolt, what could be special about this bolt that it could not be found anywhere but at a MOPAR warehouse? While my truck was in the shop, I asked that they look at the recall, front end, and tie rod. As it turned out again, I need new tie rod ends. They have to be ordered. I was told they would be ordered with the bolt. The next day, the bolt was in and installed; the tie rod parts were not shipped. First, Im told by the service manager that they were not aware that one was needed when in fact I was told the day before. Then I was told that there is a limit to how many tie rods they are allowed to order per week! Really?

2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tundra, Tacoma and GMC. Amazing gas mileage for a big truck, 17-18 around town and 22-24 hwy. Zero problems, 40,000 miles on original tires, great highway cruiser on long trips. Great stereo. Good in snow, rain. Pulls trailers like they are not there.

When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.

2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.

My new Ram 1500 started having a burnt oil smell coming through the vents at about 400 miles. It is worse when sitting still or at an idle. Been to local dealer with no luck. I was told there is no issue, its a new truck. Opened up a case with Chrysler and my case worker told me that dealer advised him I should take it back to original dealer. Original dealer could find nothing. Changed the oil, first change at the dealer. Same issue once I got back home and came to a stop. It was bad enough that the burnt oil smell released into the air of my 2.5 car garage. An half hour later my entire garage smelled like burnt oil.

I purchased my 2007 2500 diesel truck brand new from the dealership. After 3 months, the truck was in the shop for the first of many visits. By 40,000 miles, I had replaced the batteries 3 times, driver and passenger HUB assemblies, wheel seals and 4-wheel drive. By 60,000 miles, the transmission was blown. By 80,000, a death wobble had started that is unfixable. Its in the shop every 2 months for the same fix. This truck has been a piece since the first day. I have owned nothing but heavy duty trucks for hauling livestock and ranch life. I bought this truck because I was told you can get hundreds of thousands of miles on these engines! This truck hasnt even made it to 100k and trust me, it wont either.

2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.

This is the second time in two months I have taken my Ram 3500 diesel into Crown for a check engine light that stays on. Both times even though their equipment says it needs an O2 sensor they say, No, that isnt the problem. Now after they have had it the second day they say it does need 2-O2 sensors, however they dont have any. They are on back order. So they will call me when they come in. So I pick up the truck and I ask the parts guy, how long should it take to get the parts and he checks the order. To my unbelief, he says there are over 5000 on back order. So he says about a month. I doubt if they will be in a year. What the heck is going on with Chrysler. Are they trying to go out of business. I have never heard of anything so stupid. I have to wonder how many people are ahead of me at Crown Chrysler waiting on the same part?

I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which had been changed from bumper to bed because it was a 5th wheel, my right tail signal light quit working. I had wiring checked, bulbs and all checked out ok. I took to shop and found that fuse box had shorted out computer. So instead of blowing the fuse it shorted everything out, it was replaced and all worked well. Well, last summer my air conditioner went out. Again instead of just blowing fuse the computer shorted out again. Same shop, same story. I replaced it and all worked well. Now last week my air conditioner failed to cool, it is in the shop and Im hoping the fuse box has not shorted out again. The dealer told me it was a wire harness problem the first time I didnt hear from them the second time. Just wondering if this is a common problem. Paying 600 dollars for a new board is not my idea of a good product. Can someone help me?

The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.

Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.

I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Miller) for service and was told that Dodge had a software update. I said dont do it because my last Dodge 2003 3500 Dually, Dodge made my fuel mileage go from 24mpg to 16. The dealership told me Dodge said I had to so they went ahead. Guess what happened? My mileage went from 17 to 11 on the hwy. Dont trust Dodge or your dealer.

My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.

I first purchased my 2019 Dodge Ram pickup back in April, everything went great I purchased an all black Big Horn. The whole dealership came to congratulate me on being the first to purchase. I received random thumbs up from strangers I was enjoying the truck as my daily driver, picking up the kids etc. Fast forward to my current experience with my Ram and I haven’t driven it a full week since August due to my power steering locking up at random times. The most recent time was two days ago where I couldn’t even get out the driveway nor turn the truck back into my yard without the power steering hindering my turn.After sitting in the waiting area a total of 10 hours, driving 3 different loaner vehicles, I now feel like purchasing this truck was one of my worst experiences I’ve made. I know that many new vehicles have small things but I feel that the safety of my family and I has been at risk and the best I could get is a truck that locks back up the next day. Do better Dodge this is embarrassing.

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.

We have 2 such pickups at this household and have exact same complaints. We paid over $1100.00 for a GPS/Uconnect system in these vehicles both of which are almost totally worthless. Both of these vehicles are equipped to tow Trailers and both are used to tow Rv Travel Trailers. This crappy GPS sends you on wild goose chases, back roads etc. Its not designed to be used in a tow vehicle at all but there it is and no one wants to step up to the plate and make even a small effort to fix the situation. The dealer says its a product installed at the factory which is not made by Chrysler. I say Chrysler installed it. Its their responsibility to stand behind it and make it work as its advertised to do.I recently went to Canada and it actually showed me driving through fields where no roads exist and the Rt 1 highway I was on has been there over 7 years. Driving south through Maine on Interstate 95, my destination was KOA Campground in Freeport. It told me to exit 95 43 miles before the campground which I done towing a 30-foot trailer. It then proceeded to take me on 5 different country 2 lane roads only to cross 95 two exits below where it told me to exit.Next issue, WiFi. A monthly fee of 34.99 is supposed to give WiFi service up to 150 feet from vehicle. Well that 150 feet is more truthfully 20 feet MAX and the service is so slow. The accessory timer built in the RAM (15 to 20) Minutes shuts power off before you can get connected to a website. This family actually likes both of these vehicles but the High Dollar accessories suck. We will not be buying another RAM Product Simply because of service from Chrysler sucks. The Dealer has tried a lot of things to help but I see it as their hands are tied from no support as Paul Harvey said, PAGE 2.

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl

I bought the truck used from a Dodge dealership. Used it. Had 58,000 miles on it. I was shocked I got the loan so I planned on keeping the truck for a while. When it hit 102,000 miles (out of nowhere!) I lose the transfer case and the transmission (and I never abused the truck). Actually bought a new transfer case from dodge. Cost me $3,500 and cost me the same for the transmission I had rebuilt. 30,000 miles later the same thing happen to me. I lose both of them. To make a long story short I replaced 3 transmissions and 3 transfer cases.Got the same thing from dodge about transfer case out of warranty. I swear there was a defect in the truck when it was made, I took it to good people not on backyard mechanics. No one to this day could figure out why. I would of placed a suit against dodge for all the money I spent because trucks just dont do that. The truck was never wrecked either. Last winter I put a Jasper trany and Jasper transfer case in it. Had my truck maintained all the time. Last Nov. I had to change everything because it blew out dry shafts muffler pipes. It vibrating and no one can figure it out. WELL I am extremely happy to say I got another loan and I bought me a Ford F250 Super Duty. I will never buy a Dodge Ram ever again. They would have to give it to me for me drive it.

I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.

I have a 2014 Ram 1500 with 65000 miles and having issues with it that Ram doesnt think there is. Bad customer service and poor products.

While driving around 60+ MPH the truck will rock or sway out of control till you go down. It gets worse when Im pulling my small (single axle) trailer. Probably wont buy another Dodge. It is embarrassing and DANGEROUS!

My radio on my 2012 Ram hasnt worked right for a couple months. Sometimes it will come on but most of the time it wont. It only affects the AM and FM, CD player working and serious radio work. Of course Dodge wont back their products up. Very disappointed, will buy something different next time.

The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.

I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle Ive purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.

The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I noticed when I was waxing it last month, the paint on the drivers door is starting to bubble from internal rust. I wrote and spoke to Dodge. They said they couldnt help me because it was outside the time warranty (5yrs) and referred me to the dealer. The dealer couldnt help me, even though the service manager (Mr. **) agreed it shouldnt be rusting and bubbling. It may be over the time warranty but it only has 58,000 original miles and not a mark on it. No body damage at all. Please warn people that Dodge has not remedied their paint problem from the past and they wont stand behind their product. I am stuck with a $700.00 estimate for a repair that is clearly a factory defect.

My husband bought this hunk of junk about a week ago & it is the most uncomfortable, ugliest, worst made vehicle I have ever been in. Including being a teenager with old used bombs. It has already been stuck in park, handles horribly, & my back has not stopped hurting since I got in it. I drove it a couple of hours, have been out of it 6 hrs & still in pain. No lumbar support, power seats, heated seats, not even a CD player. Cheap plastic interior & cloth seats that don’t clean. No insulation you can hear every other vehicle motor on the road, & its transmission sounds like an ambulance whining. It needs to go over a cliff. No amenities at all just a big bright screen for the radio which gives you a headache. Needless to say it sounds terrible. Not worth $400. Will get rid of it right away.

2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the outer edges. Had the truck in the dealer multiple times and everything is within specs to them. If youre in the market for a new Ram 3500 this will give you something to consider when making your decision.

I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck had 37,000 miles. A strong selling point was the 100,000 mile bumper to bumper warranty. At 40,000 miles, and three days after the first $700 payment the motor blew all the oil out locked up. The dealership would not even have it towed. It has sat on their back lot for two weeks and they cant even tell me whats wrong with it. I contacted Chrysler and was assigned a case manager and still nothing has been done and Im out $47,000 and on foot. Never ever again will I own a Chrysler product.

1999 5.9 turbodiesel manual transmission - Typical problems with almost all plastic parts in the interior passenger window control broke off the plastic door mount for window and door lock fell back into the door panel. The plastic rear window lock broke. The sunglass holder broke. The plastic safety brake release separated by cracking. The whole dashboard shatters as its very fragile. The front dashboard bezel molding cracks and came loose. The compartment in front of the manual ** stick broke away from dash. The plastic door for the glove compartment broke and the switch mount for the glove box like also broke leaving the bulb on till it burnt out the light. Clearcoat delaminates from paint on the roof first then the fenders. Mechanically very sound engine replaced crank position monitor 2x and starter and water pump at 160K. Both headlights tend to haze over. The drivers side headlight took in water starting last year.

So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!

I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.

I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.

My Dash has busted beyond repair just from hitting a pot hole in the road. Can I get someone to help pay for a new one?

2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.

I have a 2012 Ram 2500 mega cab Laramie Diesel, having multiple problems with the shaking in rear end and knocking in motor when first started. Taken to dealer after dealer, cant be fixed. Chrysler tells me they would have a tech come out. NOT!!!!!! Tell me have to take to another dealer to get a second opinion. Still cant fix and it has 58000 miles on it. Junk!!!!!!

We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.

On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.

Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 miles. (hasnt even had its 1st oil change) When washing the truck I noticed paint flaking and rust appearing on lower body. I immediately took it to the dealership and they refuse to repair it until it becomes a HOLE?? I will never purchase a Chrysler product again. I will be looking at the 2015 F150 with the aluminum body. Very disappointed.

2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.

I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it is the single most regrettable purchase I have ever made. The truck feels like its built to fall apart. It shutters and jerks when I get off the gas. It clunks into and out of gear like a 20 year old truck. There are rattles I can hear already in front and back. The key is currently stuck in the ignition for the 5th time since I bought it and I have a tow truck on the way. Ive driven Fords for 20 years and NEVER dealt with any of this. Do yourself a favor and pick up a Ford. Or, if you insist on a Dodge, contact me and Ill give you a good deal on mine.

I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???

Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work on Sunday. I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. Its now Tuesday and I havent seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck Im not even able to drive. The customer service Ive received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.

Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.

Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.

We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.

When buying a vehicle normally buy to use not to always to be in the shop for repairs and waiting on parts or recalls. Frustration part is Ram dont care. If they would have developed a good vehicle from the start the EcoDiesel owners would not have this problem. Have tried to get Ram to buy back or supplement rebate on a gas truck with no success. Buyers beware of Rams EcoDiesels. If buying a truck to have at home think twice.

Ive had three Dodge Rams in my life and Ive really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and youll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.

The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.

The track bar broke on my truck and I had lost steering. I managed to cross over two lanes of traffic to the emergency lane and crawl home at 25 miles per hour. When I called Dodge, the woman at the recall center said that they went by VIN numbers only and that my VIN number was not on the recall list. Therefore it could not have been the track bar that failed. As she continued, she said that they knew only 1500 trucks had the wrong smaller truck part and because my VIN was not on the list. It could not have been the track bar. I asked where do I go to get it fixed and submit proof of the track bar being the wrong size and she said its up to me to get it fixed and its not Dodges fault if the wrong size was installed. But they would appreciate me being a Dodge customer. I HATE DODGE! Every Dodge we ever had, the drivers door come off the hinges or they break leaving us to weld the door shut, suspensions go, engines go. Grrrrr, frustrating.

Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.

2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........

The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.

I work for a auto transport company and bought my Dodge truck which was fine till I got 20000 miles and went to the mountains in Colorado. The truck had a check engine light come on. Dealer scanned said loss of fuel pressure at the rail. The truck was flashed, done great till the mountains and went to crap again. Went to dealer again and they told me it needs flashed again. Know this supposed a new truck flashing come on...get to California and lost pressure again. They replaced the pressure relief valve, picked up truck, drove to my trailer and would you know that the check engine light back on again. They say it is out of warranty for the buy back even though the problem has yet been fixed.

I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.

I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrysler) took the transmission all apart and then told me they cant get the parts to fix it. I called a dealer that told me the parts are readily available. Now the repair shop wont answer my calls. I explained to them I cant be without a truck as Im a building contractor, but to no avail. Off the record, a parts man who told me the parts are available said that because its a warranty work, there is no money in it for them. Well, there wont be any money in it for them when I buy my next new truck either. A Ford!

I have the 2015 Dodge Ram 1500 Laramie and I love it! It drives wonderfully, and I love all the bells and whistles and features it has and how smooth it drives and rides. Very comfortable for the whole family! However, Ive been wanting to have a lift done eventually, and work done on muffler/exhaust to make it sound louder/rumblier. Ive always disliked wood paneling and wish car makers would work away from wood paneling, it looks cheap. But I like the moon/sunroof, heated/cooling front seats, heated back seats, heated steering wheel, Bluetooth voice command Uconnect and black exterior and interior. It is extremely comfortable for both front and back seats!

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.

Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out it has no power out of the hole. Strap a ratchet strap around the hitch and to a 4 inch tree truck wont do anything. Back over a 8x8 wood block truck wont do it. Pull my fifth wheel horse trailer 15k from a dead stop on a hill you will be backing down.....

The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.

My husband and I purchased our 2013 Dodge Ram 1500 on August 8th of last year. Our first issue was the a/c took it to the dealership. They did the dye test and said everything was fine that it was just over charged within 2 weeks. I was calling them again because it was not fixed. They tell me to bring it back, they did the dye test again and found a bad gasket, problem fixed!! Now our second issue is well we dont know. The dealership dont know either. The traction stability light was coming on and staying on while at the same time the tire pressure sensor is beeping and flashing in the dash. I called the dealership starting on the first of September and I called them everyday. I was told by one of the service associates that unless it doesnt start or leaves me stranded, then it should be fine just keep driving it. 4 associates, 2 managers and over a week later, they call me to bring it in that was on 9/10/14. They still have our truck and still dont know whats wrong with it. Im so frustrated and dont know what to do!!

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.

For the past two months, my truck has been in and out of three different dealerships. The truck stalls randomly. When it does, I lose steering and brakes. I have paid over $2000.00 in repairs and now the dealership wants another $1000.00 and said it might not fix the problem. Chrysler has been notified because the truck went into a ditch because of the steering and brakes went out when it stalled. The mechanic also notified Chrysler because they couldnt figure out what the problem is. Today Chrysler told me that there is nothing they will do and the only thing I can do is pay or trade/sell the truck because it is an 03 with 107000 miles. I have owned the truck for one year and three months. I understand that it is used and there is no warranty but when three dealerships and Chrysler techs cant figure out the problem, I think Chrysler should do more than what they are. I think that this is a very big safety issue and they would want to make sure that it was taken care of but it seems as if their only concern is for me to pay more money.

My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?

I was involved in an accident in a 2004 Dodge Ram 1500 truck. The axle broke in the truck and the truck started spinning out of control. Dodge sent an investigator to check the truck and they completely ignored me. They never sent me any information and they never call me. I have been in contact with them lately due to the massive recall being done now. I want the whole world to know that this has been an ongoing problem for a long time.

The dodge 1500 front cab is designed perfect. Every control you need it at your fingertips. Nothing there takes your eyes off the road. The room at the back of quad cab is good, is enough space for a 6 foot tall person. Both front and back seats are very comfortable.

The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.

I purchased a 2017 Ram 3500 crew cab dually Laramie edition for my hauling business. Within the first week I was at the dealer with a complaint about wind noise coming through the back cab. They sent me to their glass department where I was told the back window wasn’t properly set from the factory. They said they have seen this before and the only way to fix it was they remove the back window and replace it. Being that the truck was only a week old I was extremely hesitant but agreed to the repair. Two weeks later I was back with the same problem and now when it rained water would come in and drop down the rear seat. I took it to another Ram dealer and this time was told after several test drives with their body technicians that the seams on the back of the cab were not formed together correctly and that’s where the wind noise was coming from not the rear window. Their solution for the repair was to remove the bed, fix the seams, repaint the back cab and then reinstall the bed. They would also take out the rear window once again and try and reseal it. I declined the repair and will be trading my brand new 68k truck in for a different brand. I have called Ram advanced support team and they have refused to take the truck back and give me another one. They said I must go through the repair process before they will discuss any further options.

Just bought my truck two months ago, only made three payments so far and its the super basic model, no bells, no whistles. When we first took the test drive there was upper ticking (which still happens from time to time upon start-up) in the motor and the salesman said it hasnt been started in a while but would make sure it was fixed. Then the first time I ever switched it into 4wd it made horrible grinding noises. Took it to the beach and almost got stuck cause the 4wd wouldnt engage properly. Took it back to the dealership to have it looked at and they said it was fine, but of course, it will seem fine on flat pavement cause there is no resistance. At that point, I found out about some recalls that were issued, so I asked for that to be looked into, but there were no parts available and one of the recalls. Chrysler didnt even know what they were going to do about it and I was advised to not drive my truck, yet all the 2015 models were pulled off the lot and werent able to be sold for the same recall. So seeing how my truck was deemed unsafe for my family I asked for a different truck. They wouldnt do anything for me not even get me a loaner car till this issue was figured out. The dealership offered to give me a trade in on another truck, but wouldnt give me what I paid for my truck two months ago and also the trade in would raise my monthly payments. This is complete ** in my eyes how I have had nothing but issues with this truck and all I want is a vehicle that is reliable and safe for my family and not a single person will get me a fair deal on a different truck or something. Im paying 35k for a unsafe vehicle. I cannot wait to be done with Chrysler. This is the very first time I have ever bought a vehicle from a dealership and this whole experience has ruined dealerships for me. Thanks for nothing.

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.