I have a mini cooper 2007 with less than 67,000 miles that has given me many mechanical problems. Just a few months ago $6000 was spend on mechanical issues. Once more at the shop, but this time Mini Cooper wants to charge me $3000! I cant believe Mini Cooper doesnt give a warranty on parts being of such good standards!

I purchased 4 Mini Coopers for our company. 2 of the Minis experienced serious braking issues. 1 of our engineers got in 2 low impact collisions when the brakes locked and failed to stop. The 2nd Mini, our engineer was on the freeway, going 70 MPH, when traffic started stopping. He put on the brakes and they went to the floor. Completely failed. He used the emergency brake to slow down and the brakes started working.Both cars were towed to Crevier Mini. I complained to Crevier & to Corporate. Corporate investigated and found nothing wrong. Crevier went through the software logs and found nothing wrong. However, these cars were in US a couple of months before these incidents happened - which makes them intermittent problems. Our engineers refuse to drive these cars. I wanted them returned - but to no avail. I asked Crevier to buy them back - I cant in good faith sell or turn these cars in as a trade-in if I feel there are serious problems with the car. Crevier offered to purchase them back at an approximately $18k loss. I am so unhappy with this whole experience.

2006 Mini Cooper S- Absolutely loved the Mini Cooper look and driving feel from the moment I saw it! Bought a brand new 2006 and excitedly waited for it to be built and shipped to the U.S. I knew going in to this purchase that minis had their issues and was willing to deal with little problems for a sweet ride. My mini finally arrived and for the first 6 months the mini was everything I could have dreamed of!!! 6 months in I heard a chatter and had to have throw out bearings replaced...ok not a problem I knew they had problems. 12 months throw out bearings replaced again and window wiper solution tank replaced..ok all under warranty but honestly this is getting old. 24 months throw out bearings, clutch has issues (really! Ive driven a manual car my whole life 300,000 miles with no issues) and the window wiper tank needs to be replaced but we need to take the bumpers off to fix it... Of course you do cause it’s out of warranty and it’s going to cost me 300.00 for the window wiper tank, and I didnt even wait for the other estimates. I walked out saying “Ill sell the car before I give you another dime!!” Walked out and bought a Subaru. Not the same fun :( but I can get up my driveway in the winter and no maintenance issues. Love the peace of mind! :)

I have less than 65,000 miles on my 2006 Mini Cooper Hatchback. I took it in for an oil change and my air conditioning stopped working. I was told the air conditioning was due to the compressor failing. So, $2000 later, I have air conditioning. However, on the repair order, I am also told that the strut mount ($645), Engine fan ($985) and some misc. things like a side axle seal ($347), crank sensor o-ring ($349) muffler bracket ($260) also need to be done.My question is, what is the muffler bracket made of for $260(?) and who has to replace a engine fan in less than 65,000 miles on a car? Ive driven some old vehicles and driven them for a long time but never had the engine fan go out. I cant believe after 6 years that my car should need almost $5000 worth of work! I should also mention they found the O2 sensor was out, again. This is the 3rd time that has had to be replaced. Thank God Mini gave me a lifetime warranty on that - but the dealership wanted $140 to diagnose that it was needed again.This is the 2nd incident I have had with the a/c - the last time it was leaking (thankfully while under warranty). Ive also had the thermostat replaced already. I feel uncertain that I can afford to drive this car another 2 years. The parts seem to go bad so fast I cant imagine what another 2 years will do to my wallet!

2009 Mini Cooper S Convertible - I havent even had this car one year - the turbo has been replaced and now the check engine light wont go off and they are saying it is carbon build up... but the In Drive that I utilize with State Farm says Power Train failure.

My automatic 2006 Mini Cooper with full option had many different problems from the beginning (e.g. A/C hose broke at week 1). But the transmission problem is really what angers me and makes me want to start thinking about legal steps. My car is 4 years and 7 months old with 75,000 miles yet the transmission is already broken. I still havent paid off my car at this point and they are saying that the car is only worth $3,500. I guess they know Mini is **.

I have a 2009 Mini Cooper Clubman still in warranty with 45,000 miles on it and I have owned the car purchased new for less than 3 years. First, the airbag light came on. I took it to the dealership in Memphis, Tennessee. I was told that the sensor got wet and it was not covered under warranty. I am not sure how an important sensor such as an airbag sensor would even be in a place that water could touch it. Even better, how about making a part that is water-resistant? It is the air bag sensor for Gods sake! Even though I provided recall announcements on the sensor, the dealership would not cover it. At 42,000 miles, my car began hesitating almost to the point of losing power when increasing speed rapidly to move from an interstate ramp to the interstate. I brought the car in and I was told that the oil needed to be changed (out of general maintenance so I declined the dealerships oil change due to elevated cost), brakes were now dangerous (now not under warranty but 4 weeks ago, they were in good working order and I drive 10 miles/day). They checked the hesitation issue and stated that the car was showing electrical voltage changes and they tightened the battery cables. As I was driving from the dealership, the car immediately began to hesitate. It continued to worsen. I called the dealership and I was told to check the gas cap for a tight fit, then take it to other service stations because the gas had water in it. Blah, blah, blah. The emission light came on and then the engine light. I had it towed to Roadshow BMW in Memphis, TN where I bought the vehicle. For 2 days they tried to find a diagnosis. The shop foreman was called in, the service manager was looking at it, and even a regional technician was contacted. Finally, I was called by a service rep. She stated that the turbos needed to be replaced at a tune of $3,000.00. Yes, this problem was covered under warranty, but because they did not do the oil change when they were to fix the problem in the last visit, the turbo replacement would not be covered under warranty. The dealership, in my opinion, is anything but honest. I am hiring an attorney and beginning my correspondence with Mr. McDowell, president in NJ at Mini USA. Fun car but if the dealership is slippery as a snake, it is not worth the money and headache.

I have had my Mini Cooper for only three years now. I bought the MINI COOPER - 2009 / CPO with 22k on it. LOVED the car and it was a nice ride which QUICKLY became a NIGHTMARE!!!! The first almost two years of ownership, it was just maintenance on the car which was fine but quickly became a PROBLEM.1. With key FOB issues the car would not start with the FOB, but on other occasions it would. After going to the dealer in Massachusetts several times and pushing the issue that it might be the FOB, the dealer decided to try keeping my car for a week and said they didnt see the issue the car was fine. Just painful!!!! Finally after several attempts and being stranded a few time, it was the FOB and I had to pay a deductible and got the new FOB car then was fine.2. Window malfunction, light came on during the dead of winter and then the car COMPLETELY shut down and wouldnt start. Again, back at the dealer for another few days and they decided it was a computer that caused the problem. Replaced the computer.3. Car started stalling for no reason, VERY rough idle.. Surprise, back at the dealer. Another week the car was in, they couldnt figure it out. First they said it was the battery REALLY!! It wasnt after a week they decided it was another computer and had to replace that.4. Again car is running rough and RPMs are dropping and the car is ready to stall then my mini started having the RPMs ramp up at a complete stop and no foot on the gas... Weird. So I got concerned and knowing that the mini means business, the car is back at the dealer for another week. Actually is still being worked on. So far they said I have timing chain tensioner is gone and INTERNAL VACUUM LEAK IN ENGINE/CYLINDER HEAD NEEDS TO Be REPLACED so far.... OMG. I have never experienced a car like this in my life. Again I have owed the car for three years. Although the dealer is trying to fix the mini as the problems arise. This is NOT ACCEPTABLE for any CAR to have these issues so early in ownership and VERY disappointed.

I first purchased a used 2011 Mini Cooper Countryman with automatic transmission in early 2015. I owned this car for 4 months and at about the 2 month mark I noted the transmission seemed to be having a hard time with the shift into 2nd gear when the car was cold. Initially, it was so infrequent that I thought it was nothing but then my boyfriend noted the stutter as well. Throughout the third into the fourth month of ownership, I returned to the Dealer for service three times trying to correct the issue. They insisted they could not duplicate the problem even when I left it for several days so that they could run the car cold. I was moving to Greenville, SC and was uncomfortable driving that car that distance with a faulty transmission so I traded in the car on a new Mini Cooper 4dr hardtop.It is important to note that I had purchased a rear mount bike carrier from the same dealer about 2 months prior and had used it only about 6-7 times since the $700 purchase. I dealt with the same salesman on many occasions throughout the 4 months, Ryan **. When I decided to trade in the 2011 for a new Mini, he was aware of my need for a rear mount bike rack. When I picked the car up at the time of purchase, they had to remove the bike rack from the Countryman and install it on the Cooper. They were unable to but assured me that mini had an adapter for it which was not yet available.I moved to Greenville, SC and after the winter, I went to the local dealer, explained the situation to them and asked whether the adapter was available. They informed me that with the 2016 year model, the rear mount bike rack required a factory installed option to be a part of the car at the time of purchase and that there never was nor ever will be an adapter. My car did not have a factory installed bike rack option. I have a shoulder issue that prevents my using a car top mount. Mini of Rochester AND Ryan ** failed to provide me with a suitable vehicle for my needs and in effect lied to me at the time I picked it up (note, I had not yet ever driven it off their lot after purchase) regarding the adaptability of the car I purchased.I am stuck with a new bike rack I cannot use and a car that cannot transport bikes. Therefore, I will need to buy a new car. They could have corrected this issue by telling me that at the time and I would have bought a different vehicle from them that would permit the use of my bike rack, but they did not. After this experience, it will not be a Mini, nor could I ever suggest anyone buy a Mini given the ethics of the car dealer as displayed by their representative, Ryan **. I tried to post this testimonial online. However, Mini picks and chooses what gets posted so your testimonials are not accurate representation of customer satisfaction. Another reason not to trust Mini.

Bought my Mini new in 2010 and absolutely loved it. Always had the dealer service done to schedule. Had very few small issues for the first several years. I had approximately 36,000 miles after 4 years then took a couple of cross country trips and added a quick 20,000 miles. I love good road trips and my Mini is plenty fast and fun. With the over 50k on the odo my engine had an oil leak. Got it fixed pronto for $300, shop never did tell me which cover blew out. Just that it was a cover on the side of the engine??! No problem they fixed it. At about 64,000 miles I noticed my coolant pressure tank needed coolant. Not much but enough to know I had a coolant leak somewhere. I did a search online and found my water pump was still covered under a 7 year 80,000 mile special warranty so I took it to the dealer for the work. Well the water pump is bad but so is the thermostat and hose. Pump covered, thermostat not!!! The dealer wants $800 and change. I cant afford the 800 so Ill have to keep a close eye on coolant levels. I think Mini Coopers have an ongoing issue with water pumps and thermostats, wouldnt you think the thermostat would also be covered. Crazy! So if you buy a used Mini with 50k or more miles make plans to cough up big bucks for repairs that should be considered defective and covered under warranty.

I have sent many many e-mails to mini of Towson and mini of america and they indicate that the peeling of the coating on my rims is just curb scratches. Well dealing with this type of answer indicates they DONT care about there customers and maybe future customers.Based on this I will not buy another $28,000 car from MIni who does not care

I bought a 2003 Mini Cooper new and it had been a great car up until 70,000 miles. The automatic locks stopped working, the car would overheat when idling, but the biggest issue is the transmission went and I was told it would cost approximately $8,300 to replace. This is just wrong to have a transmission go at 70,000 miles. From what I have read this is a common occurrence. I was expecting a decent trade in value but now my car is worthless. Im very disappointed. The only reason I gave 3 stars is because I did enjoy the car for the time I was able to drive it.

I bought my new Mini Cooper 2012 in November of 2011. The saleswoman never told me that it did not have an alarm system. The car shakes, and now the paint is peeling off. I have been waiting for 2 months to get an answer when they are going to fix it! Cannot speak to a manager and no one gives me any time line!

I have a 2007 Mini Cooper S, 6-speed manual transmission and is just under 60,000 miles. Had to replace clutch for being worn down. Body shops quoted me at least $2500 for clutch kit + labor. After research and talking to all my friends, clutch can be worn down and may be replaced after 100,000 miles. All the mechanics I talked to say its very unusual for this to happen at 60,000 miles. Clutch may wear down earlier if you were constantly driving on a hill, driving up mountains all the time... which I have not. Ive been driving for 16 years and I know how to drive a manual. I also had to replace all four coils and the fuel pump which was another $1000. I had a 15-yr-old Civic with 250,000 miles prior to this Mini. I miss my Civic. Never gave me any problems.

I own a 2015 Mini Cooper Base Convertible. It came out of warranty 4 months ago but it only has 17,500 miles. The Check Engine Light came on and the car was stalling. Global Imports Mini, Chamblee, GA diagnosed the problem as Spark Plug Coils, and as a result over-heating and a new thermostat. $1250 later its running great. Dont keep a Mini past the warranty. Dont buy a used one out of warranty (unless you have a few thousand dollars to spare for repairs). The quality and robustness simply are not there. The car has been cheapened to the point the quality is almost, but not quite as good as a Czechoslovakian Yugo. When Minis first came out they were great value...but BMW was losing money on them. Year by year the build cost and the quality have both come down and the car is a shadow of its former self (in terms of quality and reliability). By the way...Mini USA doesnt care if you are 1 day and 1 mile out of warranty....you are on your own (if you didnt buy an extended warranty)! I asked them if the car is only supposed to last 17,500 miles before major repairs. They were really, really sorry and sympathized with me. But basically said, Tough luck, you are on your own.

09 Mini Cooper Clubman S - At 50k took car for service and was told the sealed transmission needs to be replaced and some tensioner needs to be replaced at a cost of $2800.00. Checked online, saw these were ongoing problems and contacted Mini corporate. Got the services covered but it was a hassle. Now 5k miles later they inform me the turbo oil line needs replacing at $1300.00 same deal but Mini wouldnt budge on the service although its a known manufacturer defect.My question is why is Mini allowed to get away with charging for obvious defects that should be RECALLS? The car is fun to drive, however I will never buy another Mini or BMW based on service costs for their defects! Dont get me started on the hood scoop that was replaced 4, yes 4 times due to warpage from the turbo heat! Grrrrrrr.....

I own a 2010 Mini Cooper Clubman. Like others, I have loved the car - fun to drive, cute. I was fully prepared to replace her once she had finished her useful life. I did NOT expect that to happen soon after I paid her off and before 60K miles! As others have stated, repairs are costly - I purchased an extended maintenance package and have kept up on regular maintenance through the dealer and have used premium gas as recommended. About 2 years ago I had to have the spark plugs completely replaced - dealer blamed it on poor gas. This year alone I have experienced: Valvetronic Motor and Centric Shaft issues - the car engine light came on and the car could not go above 5 miles an hour. Mini wanted $3K to repair stating it was out of warranty. I pushed back and they ultimately covered it but what a hassle! Now, 2 months later, I am experiencing over-heating issues. AGAIN, the car does not even have 60K miles on her! I am now constantly on high alert, expecting another problem. I am frustrated because when I researched the Mini reliability seemed high. That has not been my experience.

Freak type of situation happened to my speedometer cover (the clear plastic)... On the weekend of 5/29/15 I decided to give my car a really deep clean and brought out my dealer supplied cleaning bucket of cleaning products. As I proceeded to start to clean the dash area and the speedometers lenses I noticed some cleanser seeping behind the speedometer plastic and then some very bad cracking and separating started. I immediately stopped and started to look at the problem and realized there had been a large crack that was not visible to the eye until the cleaner got onto it. I immediately called the dealer. Drove 1hr to get there and have them look at it. Now here is where things went bad.After about an hour wait I was called into the service area and they started talking to me about non warrantable items. I at this point now realized my situation and outcome was NOT going to be favorable. They deemed this as a situation that they had never seen happened before and then they blamed me for the problem. I truly believe that a $30,000 car only owned by me for a few months and that would have a freak incident like this would have been covered. I was only asking for the damage that I believe could have been a manufacturing defect, it should have been taken care of. I was then told, The service manager would reach out to you, and get back to me when a solution could be reached. I at this point got into my car and proceeded home a very dissatisfied customer.I received a call back from the service manager after several days, according to him after talking to a district representative, he stated as a measure of good will they would be willing to offer me a replacement at ½ the cost of the entire unit which still would cost me out of pocket $1200.00, or they were willing to pay of my deductible ($500)... if I could get this covered under my auto policy. This is my mind speaks volumes that in some way the dealership felt a certain sense of responsibility to cover this if they were willing to offer me this so called good will gesture. I fully understand this is an expensive item and there should have been a better resolution to the problem since the car is under warranty and you claim boot to bonnet coverage for 4 years or 50.000 miles. I truly do believe that my cost should have been $0.00.I was absolutely astounded that my insurance company decided to cover this (thank god for State Farm to which I have had them for 30 years) under ACCIDENT. They did not have to but they did, they went out way to make sure I got my car repaired... I am elated to be a customer of theirs and cant praise them enough and that is why I will remain loyal to them for life. I really wish Mini had felt the same way and taken care of this the same way. Especially since all I heard was We have never seen anything like this before.I also want to include in this statement that after receiving the adjusters estimate of the repairs, the dealerships estimate was considerably higher on list prices for the components and I have both repair estimates as evidence of what I feel was an extreme mark up when it looked as if I was paying of pocket the cost of the repair. However on the dealerships behalf after calling and going over the pricing they did agree to work within the monies provided. Thank god I had that information or I would have paid WAY too much on this repair. My intentions of bringing this up is to let you know how appalled I was by this deliberate attempt to pad the bill.

I have a 2007 Mini and it currently has 38,000 miles on it. The timing system has to be replaced which I find ridiculous considering the low mileage and how well I have taken care of it. Do not buy one of these cars - they suck!

My first Mini Cooper was in 2004. It was the worst car I ever had. The battery died in the first three months and it only got worse from there. Like an idiot, I was talked into getting another one in 2011, as the dealer told me how all the earlier problems had been addressed and now they are even recommended by consumer reports. Well, this car is not even four years old and my check engine light has gone off five times already and each time is some new problem I have to pay for. I cant wait to be done with this company forever.

I have spent over $4000 and it is still not fixed. The engine light - Engine malfunction - operating at reduced output. Possible to continue. Drive with caution. Have the system checked by the nearest Mini Center. The message should read Prepare to pay high dollars for repairs that will NOT repair the issue. This is the 4th time and it is not fixed!

My 2010 Mini Clubman S is a danger to everyone. 3 times in the past 2 months, the engine light has come on and then the gauges go out of control. The speedometer and RPMs go up and down wildly; the windows wont roll down; and the blinkers wont work. This is a serious hazard on the road especially if youre driving on the Autobahn. From what I have seen on several blogs, this is a common issue that has gone unresolved. It has 50,000 miles on it and I have already taken it to the shop to have the solenoids and gasket changed. 3rd times a charm I guess because oil is still leaking and the same issues have come back. It is extremely frustrating as a customer that a company would make such a pathetic product that has so many issues in their infancy of its life. People dont have time or money to spend deal with this crap. Mini should recall these vehicles because not only is it a serious safety hazard, but customers are losing massive amounts of money off the lot for ** product. Go back to the drawing board Mini! DONT BUY MINI!!!!!

I bought a mini cooper s clubman 2008 model in September 2013 from a private seller financed by one of the major banks in South Africa. The car had only 58000 km on it. In Jan 2014, only after travelling 3000 km the engine light showed. Took it to bmw for inspection and I was told it needs a new turbo. Called mini South Africa and even sent a mail and I was promised feedback. To this day, they have not come back to me. The turbo was replaced and to my horror when testing the vehicle, the turbo blew again. I was told that the thermostat housing is faulty and has to be replaced. I had to fork out R4500 to get that. I was also told that that the water pipe needs to be replaced as well. Another R1000k. I am currently paying an installment of R4800k on this car every month for the next 5 yrs and within the 7 months I had to replace such expensive components and the manufacturer was not helpful. This morning I phoned the technician to find out how its going with the new turbo and I am told the oil pipe now has a fault. I am of the strong opinion that Mini/BMW should be taken to task as these are their products and why should it be the consumers problem to fix faults on their products. I say a lawsuit should be taken on against mini/bmw as I am extremely frustrated with their product and I am losing money everyday with all the problems that keep cropping up not budgeted for and especially with warranties that only cover certain aspects and not others of the same component.

On 05 December 2011, I took my vehicle, a Mini Cooper JCW 2009, in to BMW Leo Haese Centurion. For a faulty clutch, I then received a quotation for R41 886.07 after telling me that the flywheel and turbo needed to be replaced. I went to the dealer and discussed the quotation as the vehicle is just out of the service plan. The workshop mechanic took me to my vehicle and showed me the turbo and said that the axle was lose and off center. Even after inspection on the turbo that was not the case, but still he insisted that it needed to be replaced. After discussions with the dealership, they sent me a new quotation to repair my vehicle for R8261. They also informed me that they will still replace the turbo and that not all the parts are in stock. I ask them if I can get my car back the next day, so to use it. The next afternoon, they phoned me and informed me that there was a new problem with the steering column, but I can still use it and that it is safe to drive and only the hooter will not work. On arrival, I noticed that the sensor on the dashboard was also removed. On inspection of my vehicle I found that none of the safety features in the vehicle is operational as well as any of the controls on the steering wheel plus the wipers were constantly working. The next day, I took the vehicle back as it was unsafe for me to drive. I was not happy that the whole truth was not told to me about the state of the vehicle as I would have never taken it. How could they give me a vehicle that is clearly unsafe to drive?On the 08 December, I paid the bill of R8261 and asked for the spare parts that were replaced on my vehicle, but they told me to get the parts, I must pay a further R2000 for it. My question is, why I must pay for my property. Is this the case or not? The sensor on the dashboard was not replaced as the part was not in stock and up to today, I have not received that part. On the 11 January, the turbo started to whine on the vehicle. I got an appointment on 16 January 2012 to book in the vehicle. I requested them to go with me to the vehicle so I could show them that the pipe from the air filter to the turbo was loose and that was not fitted properly and that I wanted them to remove a special wheel nut on the right back wheel. They told me that that will not be necessary for me to show them, they know what to do.On picking up the vehicle, I noticed that the wrong nut was removed. After informing them, it took them one and a half hour to bring a nut and told me that that is the nut removed. At closer inspection, that was not the case and that the nut was still not removed. I already paid them R376.20 for the work done. I decided not to leave. Before the work was done at around 18:30, they told me that I must leave and that I must sign the job card which I refused. Then they asked me and not in a friendly manner to leave with I did. On arriving at home, the turbo was still singing and I noticed that everything I asked them to do they did not do. Now, why must I pay for work not done and what did they bill me for? On the 01 February 2012, I took my vehicle for the Mini call back (water pumps) to Nelspruit BMW. They also inspected the vehicle and phoned that the turbo needed to be replaced, not understanding what was going on as the turbo was replaced less than 2 months ago. The workshop manager explained to me that when they, Leo Haese Centurion replaced the turbo, they did not fit the air intake pipe correctly and or the seal was pierced and broke off and went through the turbo, thereby damaging it. I now need to replace a turbo again that was not faulty in the beginning and was not installed properly. After all this, I have to ask the following: 1. Why must I replace the turbo because of bad workmanship? 2. Why did I have to pay for work not done? 3. Why was I treated so badly when I was not happy with work done or the lack thereof? 4. Why was I lied to and told that the nut was removed? 5. Why did they not listen to me when I wanted to show them the work? 6. Why was I over quoted on 05 December? 7. Why did they give me a vehicle that was unsafe to drive? 8. Where is the dashboard sensor?9. Why would I ever want to go back or recommend someone to go there?My vehicle broke down on the 20 Feb 2012 in Nelspriut. After inspection of the vehicles turbo, we found that the piece of pipe was in the turbo fans and that the pipe that was damaged. I phone Leo Haese Centurion. After talking with them, they told me that whey will not help me in this matter.I am standing before you for help in this matter as I do not know how I will be able to resolve this problem and I am disgusted at Leo Haese for their treatment of me, a paying customer. They really put the name BMW, which in the past stood for service par excellence, in disrepute. I hope you at BMWSA can help me in this regard and right the wrong that was done to me

On Saturday, May 11, 2013, I arrived at my local gasoline station to fill the tank with fuel when I heard a loud bang that I found odd. I drove off to my home 2 minutes away and as I drove up my driveway and parked my car, I noticed there was a trail of what I thought was water. That same night, I drove out of my driveway and this is where the nightmare begins. I drove about 4 minutes from my house and could no longer drive my car. It just did not drive. I called AAA and I was towed to my home. Next morning, AAA picked my car up and we took it to my local auto mechanic shop and the mechanic was in shock the transmission plate/casing was split in half. After calling Mini, they asked that I bring the car in. After further online research, I found there are 64 out of 252 filed vehicle safety complaints regarding CVT transmission failures. Most of the transmission failures have occurred in the 2003 Mini Cooper model car from the 30,000-90,000 miles. The average cost to replace the transmission ranges from $7,000-$9,000. In further reading, it appears the steel belt in the transmission comes apart destroying everything internally. Although, there are no known incidents of loss of life. Unfortunately, this leaves the consumer with a debt and dilemma. My car has 31k miles, a Classic 2003 Mini in mint condition with the Blue Book value of about $5K and the cost to replace the transmission is $5,900 + labor = average about $8,000. It does not make sense.

I purchased my 2012 Mini Hardtop S on Aug. 2012. Salesman said its limited edition - Bayswater, only 13 of them in California. However, just few months ago I saw another exact same one on the road next to me, I wonder how low is the possibility will that be. Anyway, my previous car was Scion XA 2006 - I had driven that car for 5 years with 100k mileage. In the last 2 months, I had flat tire twice (due to some nail needle on the road). Therefore, when I purchased my Mini, I have tire insurance since the tire I have is more expensive than the normal one. At around 6~8k miles, my front tire at driver side had an area raised abnormally. I went back to Mini Service for oil change and also asked them to check my tire. At first, they said the tire was used. I said I purchased the brand new one thats impossible. Then the technician changed his word, said it was due to some hold on the tire caused by needle. Beside tire issue, the technician also pointed that something wrong with my engine, he has to check it and might take more than one day. Anyway, since the tire problem was under warranty, I did not say anything more, so I left my car in the dealer overnight.Just today, I took my Mini to another dealer for service due to the engine light was on 2 days ago. At first I thought it was oil change only, just the service guy said something wrong with my engine, but it is only 16k miles. I dont race my car, I drive average under 30 miles a day, rarely drive 50 miles a day. Later on, I asked him what is the thickened oil thing laying by the front cover of my engine, he said the original dealer did not do deep cleaning and the oil was leaking from the inside of the cover. I asked him to clean it for me. He said it costs $160.00. He suggested me to go back to where I purchased and they should be able to do it for free. The guy said since there are multiple issues with this car, they might need overnight to fix it.Mini is always my dream car, but now I miss my Scion XA, that car never caused any problem and always been in good condition. I regret purchasing Mini....the dealer attitude was bad and the car always has some problems in very low mileage, by thinking of the cost after Im past warranty period...I think I have to sell it ASAP.

I have Mini Cooper Clubman 2009. When I start the car the engine RPM is going up to 3, then going down and up weirdly, then it go back to the normal under 1, then the exhaust pipe is spitting out a black dirt when I started the car and the gas smell is everywhere. When tried to stop the car while driving, specially when the automatic transmission is going down from 2-speed to 1-speed. The car is going crazy like I cannot stop and the RPM is going up and down again. Please help me, thanks.

I love my Mini, I just dont care for the people who I believed would help me when the Mini had problems. The Mini Company needs new leadership. Someone who cares about customer support and takes problems with the Mini serious. The only way WE can fix these problems are to join together and take these guys to court. Separate we are weak and unimportant, but TOGETHER we can form a wave that can change things. That is the only way to right the wrongs that have been waged against us.I have owned a Mini countryman since November 2011. The car is a 2012 model that I had made at the factory. The car now has 63000 miles and the repairs include: 1. replaced fuel pump 2. replaced spark plugs 3 replaced all four tires 4. replaced battery 5. replaced light bulbs6. replaced the thing that holds your accessories on the railWith all the replacements, I still have a few problems with the Countryman. 1. The engine cannot handle driving for long periods of time with the air conditioner on. The engine malfunction light will come on and I have to let the car cool in order for the error to go away. That problem alone is something that Mini knows and just does nothing about. 2. The battery I replaced was faulty from the start. I thought that my car just had problems but once I replaced the battery with a battery outside of the Mini dealership, the car started doing things that it had never done before. Like for example, you are not suppose to be able to lock your keys inside your car but I did. I didnt realize that that was a problem until I did the same thing with the new battery and the car just opened back up after two beeps. It was amazing to see the car do something it was suppose to do. The car misfires all the time.Now that I explained my problems, I have some advice. Dont go to Mini to get your car fixed. They are hurting your car more than helping it. If you have to go to them dont leave your car alone with them. Watch the repairs like a hawk. This might help them not break something for future repairs. NEVER BUY A USED MINI!!! ITS STUPID... Its best to buy the parts and have another shop repair whatever it needs. I recommend Pep Boys. They are good and reasonable about the repair rates.

Yes! I am finally sending my Mini to the junk yard tomorrow with not even 100,000 miles on it! The first transmission blew up early on. Of course, like most of the others, I found the replacement cost insane. I found a replacement at a junky which I could afford. That lasted a few years and yes, that blew up too. I also had the mysterious misfire in cylinder 4 that you read about. My cooling system /radiator went down. My drivers side door wouldnt open unless you threw yourself against it. The back hatch wouldnt close properly, so it leaked. My drivers seat broke. I had a few broken windshields like you read about. The computer never worked right. What a nightmare!

I bought a 2011 Mini last this year, it drinks oil like no other car Ive had and makes a thumping sound after driving it for a while. Any knows what that is about? This car is scaring me, Im thinking about trading it in, I cant afford any major car repair bills right now.

I am writing because I am shocked at the terrible reviews I just read. I have owned my 2005 Mini Cooper Convertible since November 2005 and have never had a single problem. Of course some of that may be due to the amount of miles I have on it (about 38,000). We drive it from N.C. to Fl and return once yearly. Although there are only a few miles, the main thought I have is, why havent I had any problems in the 12 years I have owned it? Anyway just want to share my good news after reading the previous ones.

Had the winters tires exchanged for summer ones today and during the Mini inspection, the technician noted rusting and pitting on the brake discs. Recommended replacing at a cost $1300 (CDN). The car has only 16K kilometers on it. I had my previous Mini for 6 years and it did not require brake replacement during the time I owned it. The technician suggested the rust was the result of the car sitting for long periods of time, but my driving habits are identical to those when I had my first Mini. My concern is that this is something I have to look forward to, every year, like taxes.

2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.

Loved my Mini for 10 years. Now everything is breaking! Most recently 2 pulleys related to the engine have melted and would not turn belts. Also at have a problem with pulley related to air conditioner... Any advice?

I purchased a new 2017 Mini Cooper Clubman from Vista MINI in Florida. The car currently has 30k miles and it has had several problems. The car currently has a strong vibration problem which affects the acceleration. The car has been in a MINI Service Center 3-times for the same problem. The dealership acknowledged this problem to affect the non-turbo models. There is no current fix for this safety concern according to the dealerships service center. MINI solution to the problem is spending more money on a more expensive S model. If you are interested in purchasing a MINI please check all consumer complaints before the purchase.

I have had this 2007 Mini diesel from new, and it broke down at 19,055 miles. I took car straight to Mini BMW garage, Bournemouth, where I was told that the clutch was gone. I replied that I have never had a clutch go on any of my other cars in all my years of driving, and didnt think that 19,055 miles was reasonable time to go on. They agreed and they quoted me a price of £1,300 if it was my fault, and they would give me a call back on if it was faulty or was my fault. They called later to let me know the clutch and flywheel were gone and was now going to cost me £2,500 and it was my driving that caused this. I replied to the above explaining that I never had a clutch go before ever, etc. They contacted the Mini head office who said that they would agree to not charge me for parts, but I would have to pay for labor, this being £1,334. This was including a further 10% discount from Mini BMW garage. I was not happy with this and sent 3 emails to Mini customer service saying I was not happy, but they said they thought they were being very fair with this price. My argument was that I have had car from new and 19,055 was not good, stating that this wasnt an isolated case as I had researched the internet on this matter, and they said internet information was not genuine and they take facts from their records (funny that as they are not available for me to see!).The outcome is that as the car had been with them for over a week and they had said if I take legal action, they would withdraw their offer. So as I needed the car, I agreed and paid for the labor. I am very angry on this and feel they just fobbed me off. I am now scared that something else goes that’s going to cost this much to something I think was not fair under the Sales of Goods 1979 Act. I had this car from new and have never let anyone else drive my car. I have been driving for over 30 years and have been complimented on my smooth driving. I am 48 and not a boy racer! But now I feel they have also insulted my driving. From their action, I will never buy a new Mini BMW ever again. I also cant afford to take legal action upon Mini BMW. So basically I am left feeling broke and angry on this matter.

I bought a 09 Mini Clubman s and at 53k the turbo oil line started leaking. Fought with dealer to repair and dealer just played games. Mini America didnt seem interested in helping. This oil leak is a known problem and Mini should have recalled this. Now it failed completely and I had to pay to have it fixed. Mini knows its an issue by they put a cheap heat shield over oil fitting to stop the fitting from failing! But wont acknowledged this is faulty and dangerous. When it finally failed and started spraying oil all over! My brakes were soaked and couldnt stop fast enough! Not to mention the smoke that overwhelmed the cabin and windows. Anyone who has had this issue needs to make a complaint and get together to make Mini pay. Another issue is the carbon build up inside intake that makes your Mini have horrible acceleration before 3k rpm. You have to have it walnut blasted and buy a delete plug to stop the returning of emissions being put back into intake.

I have a Mini Cooper 09 FOR 5 years with 51,000 miles. Just a couple weeks ago as I was driving home the engine light came on along with the temperature coolant light on. Right as this happened, I headed towards the next freeway exit when my car slowly started to slow down and came to a complete stop. My engine had died. I towed it to the dealership and told me that I needed to do a diagnostic test which I did and found out that my coolant had been leaking but later informed me that I need to do a engine tear down to see the core of the problem and figure out if this was the cause of a faulty part. Couple days later I found out that the dealer did not do the breakdown because Miniusa had told the dealer that a claim cannot be filed because through a remote, they said that since I drove 8 miles after the warning light, this is a case of negligence and nothing can be covered.Would anyone just stop there and then in the middle of the freeway when the warning signal comes on? Because the first thing on my mind was safety. Now I am stuck with a bill and a car without an engine which is going to cost me $8,000 to fix...when the car is worth only about $9,000 if it was running. Do not buy a Mini. It has too many problems which they know but would not acknowledge. Mini USA is even worse when it comes to customer service. All they say is that this is their policy and decision is finalized.

My daughter and step-daughter both bought new Mini Coopers in 2003. They drove them and loved them until 2013 when they both bought new ones - then my daughter gave me her 2003 because my Kia SUV was a repair nightmare. I have had nothing but good luck with the auto... And I do maintain it as Im supposed to. Last year my power steering pump went out - cost $808 to replace. Then I found out Mini had a recall on it so I sent them my bill and a letter. Now, remember, the car at this point was 13 years old, and they refunded every penny of my repair. Now how can you beat that? I get great mileage, everything works great. Yes, Ive had normal repairs done, but the only complaint I have is there is a lot of road noise which has been corrected with the newer Minis. PLUS... No one realizes this car is now 14 years old - looks like the new ones.

Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.

Mini Cooper S 2006 70k miles - transmission bumped, brought it to the dealer and they said the transmission needs to be REPLACED. I asked why cant they change the valve body instead of a $9000 transmission. Mini will not fix them but only replace them. The biggest scam ever and they are getting away with it. Now when I see a Mini, I laugh.

My daughter was driving our 2008 Mini Cooper which has around 85,000 miles. No warning lights were on other than the airbag light that stays on all the time because the passenger seat sensor is no longer working. That is another matter. When she stopped at a red light and tried to take off again, the car died and would not restart. We had it towed to the Mini Cooper dealership and they said it had over heated causing the engine to lock up and break the timing chain. The cost for repair would be $10,915.00 including parts, labor and tax. (We are unable to pay that kind of money so we have a cute piece of yard art). We later found out that lots of Mini Coopers have had the timing chain break which is inside the motor and when that happens it can ruin the motor. We believe that is what happened because there was no sensor light on showing the car was getting over heated. We have never had to add water or coolant except at regular maintenance times. They are just trying to blame it on us so there is no way they can be held responsible. There are just too many other people that have had the same problem. Apparently Mini Cooper has known about this problem with the faulty timing chain since 2008 and have not issued a recall. This is horrible!! They should also issue a recall for the passenger seat sensor because that is a safety hazard.

BMW Corporation were rude and wanted no responsibility once you bought the car, if things went wrong. Now experiencing a steering and fan pump issue and was never informed of their extended warranty offered and Im very disappointed once again in the company. The company has put my life in danger by not informing me of this imperative and vital information!

My daughter was hit from behind causing major damage to her Mini Cooper Hardtop. She was in the driver’s seat and the vehicle was at a stop when she was hit from behind. The air bags failed to deploy. She hit her head such that she blanked out and did not recover until she was in the hospital. I would like to understand why the air bags did not deploy.

I love this car, however, I have had nothing but grief. When I read all the blogs about the trials and tribulations on the Mini for many customers, it makes me ill... You name it, it’s happened. And I never get a notice from Mini USA about recalls, nor does my Mini dealership/repair ever call to alert me. So what happens is the car suffers! Although my dealership has put up with me and tried to do what they could to deal with its issues, I frankly and truly believe that the mechanics there dont know what they are doing at the end of the day! They never go deep enough to find a problem and solve it. It has to go in over and over again! The best was when the fuel gauge was messing up for years and I kept running out of gas!! The dealership manager finally says, Well just fill up every 150-200 miles to ensure you dont run out!! Seriously? Every time that car dies and has to be towed 100 miles to the dealership, and then I get it back, I think ok, this time it’s finally all taken care of - no. I am three payments away from owning this car free and clean and that’s what I wanted to do when bought new. Not have to keep making payments, just maintain and keep the car until it dies for real. Well yesterday was the last straw. Have no idea what it is this time, will find out hopefully today. But I will say that now that I will most definitely have to get rid of this car, the records online will be so against me. As it is Mini offered me a year ago! Only 12k for this car as trade in. Seriously?? I paid 32k for this car 4.5 years ago. I want Mini to give me a new car. Anyone know how I can do this?? Any free lawyers out there to help me??

I bought a used 2009 Mini Cooper in May 2013 and have been out it since August 23, 2013 and it is now October 27, 2013. My Mini Cooper had a coolant leak that caused my engine to blow and was taken to three shops before any one would even fix it. A newer engine was put in as well as a new radiator which cost about $3500 on top of needing to be taken to a BMW shop to be reprogrammed which took two weeks for them to do. The day I should have gotten it back a sensor went out and am still without my car. It has been over two months with my car. The shop it was taken to has now fixed 6 Mini Coopers with the same problem. I will never get a Mini Cooper again once mine dies on me again.

My cars power steering will intermittently fail while Im driving. When I turn the car back on, its fine again. I already had one pump since owning the car, number 2 will be next. When will Mini recall for this problem?

Purchased a new 2004 MC hatch, only minimal issues until 2007 while still in warranty, the car slowed until full stop on the busy highway intersection. We were literally put in the danger since the traffic was heavy, and car could not be even started or moved. Towed to the local dealership, they changed transmission fluid, and we were assured the engine was checked and re-checked and driven miles, all is fine. It was for a while although experienced problems with automatic window and two other engine issues, but no lights went on and the dealership claimed this sometimes happens and not to worry. Once off the warranty, the same stop on the highway, overheated engine, stopped, towed back to the dealership and this time (although explained that the scenario was exactly the same and sanctioned by them as fine before), now the Cooper has a major issue and we need to pay around $8,000 for replacing CVT transmission. We were fortunate that on either occasion nothing happened to either us or the drivers in the traffic around us. MINI/BMW would not even listen -the only fix is to replace the CVT transmission.Took the car to an independent Euro repair-shop that did confirm that CVT is not properly working, but we also learned that MINI has known about this issue for years and this is far from individual problem. In fact, there are many complaints and pending class-action lawsuit related to this issue. Our MC with little over 40,00 mileage and after always being maintained and properly checked, has been sitting in the garage and would not drive it beyond a very short distance around the block. Other issues: faulty wheel, had to replace battery prematurely, CV player stuck, front seat unable to move, and the list could go on. We are the first owners, always driven by two family drivers with good experience, yet have never owned a car with so many problems, and excessive charges for any minute repairs. Will join any nationwide class-action lawsuit if available. Owned European cars before, but this one was built with faulty CVT transmission and BMW knew about it although they keep insisting this is a problem they havent heard about before? I doubt it. It is all over their website, even non BMW dealerships are well aware if this. How is it possible that BMW would not stand behind their product, this is not understandable. We hope that MINI/BMW would be forced to pay for CVT faulty transmissions they put into these cars and while they reject any assistance with repairs, we hope that class action lawsuit would justify the owners big expenses or those who have cars standing around and could not drive them. Shame on this company.

I bought my 2014 Mini Cooper from the Escondido CA store and I have had nothing but problems with the car. When I have brought my concerns to the service advisor they were rude and unhelpful. I do not recommend purchasing a Mini from this dealership.

I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.

If you are thinking of purchasing or leasing a MINI Cooper, don’t. You would be dealing with a company that does not take responsibility for their franchisees, their employees, and their third party affiliates (ergo Roadside assistance). I was stranded in Yellowstone National Park for two days to no avail and had to turn to my insurance company. MINI then left me stranded in the Idaho Falls airport without a rental car. I am from Georgia. MINI is not taking responsibility for their negligence and an alignment that resulted in my tire’s uneven wear-and-tear and, ultimately, its ripping to the wire. You’re better off with another car/company. If BMW is anything like it’s daughter company, I wouldn’t go near them either. Save yourself an enormous headache down the road.

At 38,790 miles, my clutch suddenly failed on my 2008 Mini Cooper. The car was towed to the dealer. Although it is still under warranty, the dealer first said clutches were never covered. When I read the warranty to them stating clutches were covered (unless misused, a vague reference), they said it was mostly, always the drivers fault and refused to cover the cost of replacement. The estimated cost is $1,710. I have driven manuals for nearly 30 years and have never had a problem. The car has been at the dealership for 7 days, and they are hoping to finish it in the next couple of days. I was not offered a loaner. I am disappointed in BMW, and after reading so many other complaints, I am considering selling it.

Power steering will intermittently fail while driving. When I turn the car back on, its fine again. Not today, though. I turned off the car and the power steering is still running. I cant get it to shut off. I called Bavarian BMW in Michigan and they said, Just wait until it burns itself out. There isnt a recall but I can get you in here Monday to fix it for $1200. Other people have had this issue and their car has caught fire. Im worried.

MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.

I bought my Mini 2 years ago this month. A year ago, my car was stalling so I brought it to the dealer to see what was wrong. They told me it was the quality of the gas that was causing the problem. I had asked if it could be the transmission and I was told no, the Mini has a sealed transmission and thats not the case. Needless to say, a couple of weeks ago, I took it to the dealer once again with the same problem. $1,500 later, I was told it’s the ball joints and spark plugs that were ruined. I pick up my car and it’s far worse than what it was in the beginning. At this point, it was not drivable, so I returned the car to the dealer. I was then told it was my transmission and that I need to replace it and it would cost me $8,900. How ridiculous. I bought the car for $11,500, so how can a transmission cost more than half of my car? Im so disappointed at Mini. I thought when I bought the car that was doing a great investment but obviously not!

I bought my 2010 Clubman about six months ago from the Mini dealer in Jacksonville, FL. I asked about the timing/mileage for tuneups, oil changes, etc. The salesman told me that this was all computer controlled - all I had to do was watch the dashboard lights and readout. I read the manual especially the section about maintenance. It is important to note that neither the salesman nor the cars manual states anything about checking the oil level or water level on a periodic basis. Neither the salesman nor the manual states that the oil level is monitored by one of the cars computers and lights/readout.So, one day the engine light comes on. The manual says it is okay to drive slowly with the light on. Which is exactly what I did -- I headed the car to the shop. Unfortunately, in less than one mile the car died. The car was towed to the shop. The engine threw a rod due to a lack of oil: there was less than one liter of oil in the pan. Now I am facing a $7000 bill to replace the engine. Why wasnt I informed to check the oil periodically? Had I done so, my engine would not have died. Mini was on notice of the lack of oil level monitoring and on notice as to oil usage/burning; however, Mini was completely silent. Question - is there a lawyer out there who is interested in a gross negligence lawsuit against Mini? If so, please contact me.

Since March, 2018 I have been attempting to resolve an issue with the timing chain in my 2008 Mini Cooper S. The timing chain failed while the vehicle was in motion on the highway, causing the vehicle to lose power. A dealership has confirmed that the timing chain is in fact the problem with the vehicle (it may also be the case that the timing being off is causing issues with the valves). Conversations with the Mini USA customer relations and even BMW North American (their parent company) lead nowhere, and the manufacturer refuses to take any responsibility for the defective timing chains in these vehicles. There was a class action lawsuit regarding these timing chains, but Mini somehow got away with not having to issue a recall despite the obvious safety issues caused by timing chain failure when a vehicle is in motion. It is criminal that Mini refuses to issue a recall and refuses to assist customers with necessary repairs associated with their defective manufacturing. These cars are fun to drive when theyre operating properly, which isnt the case most of the time. I would rate them lower if I could, but 1 star is the minimum. Buyers beware! Mini is a shifty and dishonest company that will not stand behind its product.

We should have known that it would be a mistake to purchase this car, when we were treated very rudely at the BMW dealership... but we really wanted a convertible. Biggest mistake we ever made. Less than a year old, and drivers side window motor had to be replaced. Less than a year old, and engine mount had to be replaced. 2 years old and the fuel pump had to be replaced. Multiple repairs spanning multiple years on the obviously flawed cooling system (out of warranty). At 5 years old, had to pay $7,000 for a REBUILT engine. 6 weeks after the rebuilt engine, and now the entire electrical system is gone. The dealer says its $400 just to diagnose it (and he cant get to it for a week, causing me to have to rent a car) and that he has no idea what is wrong, and has never seen anything like it.

Purchased a Mini Cooper s new. After 32,000 miles engine started having major problems. Long list of repairs totalling $7,000 were needed. Sold car for a loss. I was sold on Minis styling, fuel economy, and small size. I wish I had paid attention to its lack of quality and longevity. I been driving for over 30 years and have never had a car with so many issues with such low miles. The service people and dealers seemed to imply my mini was some kind of unique problem. Guess theyve been drinking the Kool-Aid too long.

Summary: My Mini had bad quality, and almost killed me twice in 3 days; horrible service; completely unacceptable. Car situation: 6 months old, around 4,000miles, purchased Aug. 2016 from mini of St. Louis. Details about car quality: 2/26 Sun.: When I drove on highway, my car lost power immediately. Luckily I could make it to road shoulder. Car was towed to Mini at the same night. I got my car back on 2/27 and was told that this issue was caused by bad gas. But I only went to Sams Club to get premiums gas. After I got my car, I drove home directly. This morning 2/28, I drove my car to work. My car was broke down again when I was driving on highway around 7am which was rush hour. This time, I couldnt make it to road side, because there was too much traffic and I was using most left lane. Due to drivetrain malfunction which was shown on the panel of the car, the car stopped on most left lane. I almost got killed by this situation. I had to call 911 to get help. Policemen came over to shut down the highway and pushed my car from the left lane to the road shoulder.How could my car broke down when its just 6 months old and only has 4,000 miles? How could Mini of St. Louis gave me the car without fixing it and put me in life threaten situation??? Whats really wrong with my car??? Whats Mini quality??? My Mini almost killed me twice in 1 week!!! Details about service: Mini road service: 2/26 Sun. When I called Mini road side service, they used 1 hour to locate my car, when I was stuck on highway. Your road service finally located me and told me the tow car would show up in 50 mins. After 50 mins, your customer service called me and told me the driver cancelled it. And she told me they couldnt find any tow car and asked me to leave my car and would tow my car next morning on the highway. I refused it. I told her I was on the highway, nowhere to go and worried about my car would be hit by other cars. Finally she agreed to help me to find another tow car which showed up around 1 hour later. Totally, I sat in my car around 3 hours on highway to get your help. Thats unacceptable!!! This morning, when my car broke down again on highway, I called Mini of St. Louis to get help. But they answered my call and refused to help me and asked me to call Mini road side service. When I called Mini road side, your customer service asked me to call local service and told me that I could get service quicker. How could both sides just kick me around when I was forced to park on the high speed lane. Finally, road side service agreed to help me and the tow car shown up around 9 am. Total 2 hours. Police station has this record, since they came over to shut down the highway and moved my car.Mini of St. Louis dealer shop service: gave me back the unfixed car and put me in danger. This afternoon, I went to Mini of St. Louis and told the sales manager what happened again and requested to changed to another new car. Because what has happened to me, I couldnt continue to trust this Mini. The sales manager refused to replace my trouble vehicle with new Mini. And he told me I was unreasonable!!! This car and service threatened my life twice, and the response they gave me was totally unacceptable.

Very enjoyable to drive - it is an adult go-cart. We particularly enjoy the convertible here in Florida. It is nice to have the wind blowing through your hair.

I just bought a 2009 Mini Cooper S from Carmax last week with 21,000 miles on it. I drove it less than 400 miles before the clutch became an issue. I took the car to Carmax for warranty work and was told that the dealer would have to do the service. Sure enough, the dealer stated it was not covered under warranty due to normal wear and tear. Based on all the comments Ive read on this forum, I am returning the car to Carmax for a full refund since I am not the only one with this same issue. I understand that buying a used car is a buyer beware situation, but Mini Cooper should be more responsive to a problem that exists for many owners. Mini Cooper is not building a quality product and I will never buy another Mini Cooper.

Had my 2013 Mini Cooper base convertible serviced at Mini of Pittsburgh, and was to be charged $855 to replace 4 spark plugs and 4 coils. My Mini only has 53,000 miles on it. Mechanic was supposed to call me before they made any repairs, and I had to call them to find out what was going on. The mechanic led me to believe the repairs were already done or in progress, then quoted me the cost. He then also tried to talk me in to having a new belt put on. I Asked if all 4 coils and plugs were bad and the mechanic said no, but they had to replace them all per Mini. I told the mechanic that I was in shock at the cost and finally agreed to take the cost down to $759. $400 in parts over $300 in labor plus cost of diagnosis! You should be ashamed for screwing people like this. I will never recommend or purchase another Mini, and in fact will be getting rid of it asap. Spark plugs arent supposed to be changed until 60,000 miles, and the coils failing at 53,000? Im posting my experience and complaints with Mini and Mini of Pittsburgh with the BBB and online sites.

My wife and I bought a used Mini that was still under warranty back in April of this year (2013). Its a great car and truly fun to drive. A couple of weeks ago the air conditioning went out and we took it to the local Mini dealer. After about an hour and a half, the technician came out and said the entire line needed to be replaced. The warranty on her car had expired in May and of course the repair bill was $649.00. When I asked why it was going to be so expensive, they explained that the air conditioning line is all one solid piece. Fortunately, a good friend of ours who owns an automotive repair shop, suggested we bring the car into him and he could help reduce the cost. He did save us money, but when they were done, he brought the line out to show us something rather disturbing. The line had been placed improperly against a pulley. The line itself was not damaged, but the extension that all technicians use to check the line was damaged. Although it was clear to see that this easily replaceable line was the culprit, BMW/Mini does not and will not sell just that check line by itself. I have called Mini about this issue and to date they have refused to even discuss the issue with me. This car has 23,700 miles on it and every repair or servicing has been done at the dealership. Now with something as clear as a poorly placed line from the factory and no ability to just replace that piece, the manufacturer refuses to assist in any way. This is a poor example of support, especially knowing that low mileage and barely 6 months out of warranty they wouldnt assist us in the unnecessary repair. I have attached pictures of the damaged line and the repair shop has agreed to submit a letter stating the facts behind this issue.

Let me start by saying my vehicle is a 2007 MINI Cooper S. It currently has 114k miles on it. The original owner had purchased a 100k mile maintenance package so all service was completed by MINI at the recommended intervals. This car was taken care of and babied. My vehicle suffered a complete engine failure on 12/2012 at around 105k miles. The failure was caused by the poor design of a lifetime part. I received an undated letter sometime a few months ago where MINI admits that the part that failed on my vehicle was, fitted with a faulty chain tensioner which may lead to an insufficiently tightened timing chain. A loose timing chain is recipe for disaster as this is what keeps the pistons and everything moving in the correct timing and order. When this chain breaks or skips a link it can cause devastating damage which it did.I contacted MINI in hopes of getting some of my $6500 that I paid for a replacement engine reimbursed. After being put with a customer relations supervisor name Shawn who didnt return any of my messages for 3 weeks, he finally calls me back and states that my claim was denied. But when I asked for a reason, he wasnt able to give me one. I asked to speak to a supervisor to which he stated he was the supervisor and nobody would be able to give me another answer. Ive sent off various emails, most of which are ignored, and various calls which seem to get me nowhere. MINI has 100% admitted fault for the damage to my engine but they wont take financial responsibility for their design failure. It has put me behind financially and causes me to lose faith in a company I trusted. I have all paperwork to support my claims and wish to get them to own up to their failures.

I got my 2009 Mini Cooper convertible back in 2013. It was below 18,000miles so I thought I was getting a good vehicle. By far the worst decision I ever made, and am at this point willing to lose money on what remains to be paid for the vehicle just to see it behind me. In the past 4.5 years, I have easily spent around $6000 in repairs, and I have another $2400 to repair on the engine and brakes just to pass this years inspection. Not little things, mind you - HUGE issues. Things that kept it in the shop for days.And it seems like every day there is something else that needs to be done. Will be trading it in, and I tell everyone I know that unless they have a bottomless pocketbook, and dont plan on really using the car very often - i.e. if its your fun/weekend vehicle, not your primary - then dont go there. It isnt worth the stress or the expense. Like a mechanic recently told me when I hit another expensive brick wall with this car: its a toy, not a car for people who actually need to drive somewhere.

It is 2 years and 2 months I have a new Mini Cooper S coupe and it is full of problems. Started with overheating issues which took 3 multiple day visit to the dealership to finally get the right fix. The issue was documented by multiple technical bulletins which referred to 3 fixes overwriting each other. However bmw was only addressing one bulletin at a time, making the problem an ongoing issue. Another problem is the smell of unburnt gas when I start in hot weather. Bmw never been able to resolve this, telling me there is no problem. This is my 3rd Mini and I know that something is wrong there with this one. Finally, now it is the radio that keep playing even if I press the power button, turn off the engine, remove the key or lock the door. I had to remove the fuse to stop it. Now I will have to spend more personal time at the dealership to get this fixed.The car is now close to be off warranty because of the mileage, and it seems that problems are far to be terminated, cause huge inconvenience and soon huge cost to resolve out of warranty issues. Any problem discovered during the warranty period should have extended coverage so bmw would be forced to fix issues and not wait the end of warranty to charge the client.

The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.

I bought my Mini used with 39,000 miles on it, the dealership I bought the car from offered a 90 day 3000 mile warranty on everything and thank god because 75 day and 2500 miles in the timing chain and tensioner had to be replaced at cost of $2300 .Since then I have had a recall on the cooler for the turbocharge, just recently I had my thermostat housing and sensor replaced. Now Ive been dealing with major power lost as if the turbocharger isnt working at all....I bought the car to save money and it has been nickel and diming me more than my 15 year old Ford F150... And the car uses more oil than any car that I have ever owed and Im pushing 50...BMW/MINI needs to fess up and fix these design flops because its a reflection on both companies....

My car has had 2 HP fuel pumps, aux water pump, a new bat replaced at 8k, oil pipe, gaskets valve cover and 2 timing chain tens replaced prior to 50k. The warranty has now expired. BMW wants me to sign a release as they are offering to pay 50%? Help.

Just purchased a 2009 Mini Cooper S from Carmax. We are not happy with either. Yes, they are neat cars, but the reviews and warnings you read about are all accurate. These engines are so poorly designed. Had the car for a few months and it has been parked more than driven. Purchase something else and maybe Mini will eventually redesign. We have already seen a failed vacuum pump, timing chain tensioner issues, misfiring engine. This was a huge mistake. Worst car we have ever owned.

I bought this car from a Mini dealer in June 2011, supposedly to have a normal years warranty and full service when required. Within a couple of months the cam chain snapped on the M25, breaking the casing, which drained it of all oil. The Mini was repaired under warranty, and I was told that there would be no further detriment with the car. Within a few months, a leak appeared within the car and damaged all the upholstery, which again was cleaned under warranty, but has subsequently reappeared after the warranty expired. The car was recalled for a part replacement whilst still under warranty. The car had been burning oil at a phenomenal rate which it still is. I was told that this is normal and generally have to put two liters a month in the car, despite not doing many miles.Within a month of the warranty expiring, all four tires needed replacing, despite having only done 4000 miles since the purchase. A fault light appeared regarding the wiper reservoir, which will not reset. Then after only 39,000 miles, the clutch started slipping and needed replacing which cost over £1000 to replace, which seems to be standard as I know two other owners which have had to replace the clutch at such low mileage. Since having that done within a month the front two new tires have had to replaced at a cost of £150 each as a result of the suspension bushes wearing, and which this is going to further cost more money to rectify. All I get from the dealership is literature on new Minis and as yet they havent even offered me the service as promised. Buy a new one, no thanks.

Hi, I purchased a used 2010 Mini Cooper less than a year ago which I am still financing, Yesterday my wife was on her way home. The car started smoking from the vents and soon after the car locked down while I was driving and could not breathe. While driving on the left lane she was able to come to a stop and turn off the vehicle then the door open for me. With the door open she then turn back the car as other vehicles saw that the car was smoking. They let me merge to the right lane. A police officer in his car noticed that something was wrong and came to my aid. As he was asking her what is wrong, she tells police officer that the car is smoking and thats when the car lit up in flames as the horn was going off. The car and all of hers and my personal belongings got destroyed in a blazing fire that almost killed her. What should my next step be? I am out of car, my laptop, cell phone, sneakers, etc. A response is needed. Thanks.

I bought a used 2007 mini October of last year. The week before my year anniversary the check engine light came on and a message about the catalytic converter came on and I couldnt drive over 25 mph. I pulled over and hoped that letting it cool would work. Waited a while and drove home about 10 miles VERY SLOWLY. I had to ship it back to the mini dealer that did the original engine repair (200 miles). The car in total had less than 48,000 miles and I got the great news I need to install ANOTHER engine because this isnt the first, but SECOND engine this car needed. Mini has had my car for 6.5 weeks now and they offer to give me $500 to help...... Thanks.Im devastated that I spent 16,000 on the car and now a year later I need to dump another 8,000 into it. I thought buying a German car would be great, but they dont stand behind their product at all. Im so disappointed that they feel $500 is a reasonable compensation for a car that will have its 3rd engine in under 50,000 miles. Im completely gobsmacked. All I can say is NEVER BUY A MINI!!!!!! IT WILL COST YOU WAY MORE DOWN THE LINE!!! Its so sad because I really did enjoy the car and I would have definitely had another one down the line, if this never happened. Buyers beware!

Mini Cooper S 2010 problems -- I got this car from my niece with only 17000 miles on it. Since then, my car has spent a lot of time on local dealership. I had to replace following things: Faulty High Pressure fuel pump, Torx Bolt, Pressure hose assembly, Turbo heat shield, stabilizer link, steering box, brake pads and sensors, vibration absorber, Timing chain tensioner leaking, aux water pump. They also serviced my car for carbon build up in the intake valve. Well this was done in last one year. Last week my car stopped at the freeway and I had to get it towed to Mini Dealer in Gaithersburg, MD. They told me that it has missed the timing which could be due to slipping timing belt or loose timing belt tensioner. I am waiting for this phone call and heavy bill they are going to tell me about. Since the car is just out of extended warranty with 27000 miles and little over 4 years, MINI will not cover the repairs.

I bought my daughter this Mini Cooper Clubman S 2009 a year ago. AMAZING condition... Only 55,000 miles. We did not know there was a Recall on the timing belt tensioner. The tensioner backed out and the car lost all oil. Therefore damaging the engine. Mini Cooper of Kennesaw took the car in and said that due to the recall, Mini would cover 50% of the cost of the repair. After 4 weeks they tell me the engine cannot be fixed. Now we need to replace.The cost to repair further is prohibitive. They changed the offer, Mini will cover 50% to install a new engine, but I am 100% responsible to pay for the repairs up to this date. They refused to cover more as they needed a service history for the car. I researched and provided a FULL service history for the car because one of the mechanics on the list was no longer in business, they claimed his service records were fraudulent and have removed all financial assistance. I am devastated!!!!

Great car, street legal go cart. Sporty quick and a wonderful community of drivers. Small head turning car. All in all best car I have ever owned and still a manual option. Now I am out of words to add to get this glowing review.

Im an original owner of a 2008 Mini Cooper Clubman out of warranty. I took the car into a repair place because the engine light was on. It was diagnosed with a bad turbo, even though I changed the oil every 5-7K with the designated synthetic oil. This was a hard pill to swallow at $3400.00 but it was the best option considering I owe 17K on the car and its only worth 17K with a good turbo. So I said okay on the repair. The shop called me on the day it was supposed to be done and said they had bad news. When they went to get the car started, the timing belt busted when it turned over and the engine is toast and needs to be replaced. So, any ideas out there? Ive read about peeps with issues in the turbo and the timing belt.

I bought the car with 28000 miles. Ive had two sets of tires, strut tower replaced, valve cover replaced, timing chain replaced, two thermostats, re-programmed, battery, window re-programmed twice, auxiliary fan replaced and now the ac compressor is out. I have spent three times my payments on this piece of crap. I will never buy another BMW product again.

My 2005 cooper had been making a ticking noise for a while. I changed my front tires because one of my tires was wearing incorrectly and this didnt solve the issue. I decided to take the car the the Mini Dealer in our area and have them diagnose the problem. They found that the noise was coming from the transmission. Well, I was dumbfounded because my car is at 89K miles and a manual Transmission. So I thought how could my tranny be going out? I called 1-800-ask-mini and asked for assistance and help in regards to the transmission going out and I also needed a new passenger seat mat because my airbag warning light was on and this means the seat mat is messed up.Brent from Mini said he would call me back in a few days to investigate. The mini repair called me back to let me know that they would be able to offer me 15% off the price for the seat mat and they never referenced the transmission.A few days later, my car actually broke down. I have spent over 3K to replace my transmission. The mechanic showed me the core which has a nice little hole bored through the metal. The upper part of the transmission was blown out by what ever it was that was digging through the metal. Nonetheless... the transmission problem I had was truly a defect and I would like to know how I can get Mini to take some sort of ownership for the problem.

I have had nothing but Hondas. I was involved in an accident where it totaled the front end of my car. So I got my money and decided on getting a Mini. I got a 2007 with less than 65,000 miles on it. I got it home and two months later, the oil light came on. I didnt want to change. It had head gasket and air condition compound thats gone out totaling over $2000 worth of work. I got it back a month later and another part went out. Then another month later, the timing belt went out. After that another issue, the total is over $5,000 in less than a year - I have only seen my car. Its beautiful on the outside and inside but horrible engine and electronics. i would not ever recommend getting a mean Mini. And from what I have learned, BMW is also another one that I would never ever, ever get unless you have a lot of money and time to blow.

2004 Mini Cooper Hardtop - The power steering pump failed at 90,000 miles, at road speed, causing a dangerous loss of all steering assist. A serious accident was narrowly averted only through brute force applied to steering. The Mini Cooper dealership claimed ignorance of any problems with the system and informed that any repairs would not be covered by any warranty.

I purchased a 2009 Clubman S as a certified pre-owned vehicle. The dealer never processed the proper paperwork to actually get the car warrantied through Mini. Mini refuses to cover the car. The dealer has given me a letter stating that they will cover any repairs, which would normally be covered under a CPO warranty. However, I paid an increased price for this car, and that value is not, nor has ever been with the vehicle, since it is not a CPO vehicle. Mini USA refuses to certify the car, and other than the letter I have received from the dealer, there has been no attempt to correct my situation, which was the result of the dealer not completing and submitting the proper paperwork with Mini. I feel that they have profited from their mistake, at my expense. No attempt to properly rectify situation or refund the increased price, which was paid for a CPO vehicle, that the CPO process was not completed. Mini USA refuses to certify the car, even though the CPO inspection was completed prior to the sale of the vehicle, and the Federal Warranty notice clearly states the vehicle is being sold as a CPO vehicle, with a warranty. Complaints have been filed with the Attorney Generals office of Ohio, in which the dealer has stated they made a mistake in not completing the required paperwork. The AG office is attempting to put a value on a CPO car vs. a non-CPO car.

My right front tire blew out from debris on a major highway. I called MINI Roadside Assistance. After being on hold for 20 minutes the rep told me that he was unable to find a provider in my area. Then he suggested that I try to find a tow on my own. Really? How? Then he asked if I wanted him to keep trying. As opposed to what? Walking 30 miles to get home? I called the MINI dealer hoping they could help somehow. Ha! One person did say he would contact the tow company the dealership used and would call me back. After an hour Roadside Assistance called to tell me he still couldnt find a tow provider. I was less than 30 miles from Boston, MA.Finally a tow truck appeared - a passing driver had called the local police to report a broken down car and the police called a tow truck. The tow operator would only take me to the nearest service station not the MINI dealer. The service station owner was very nice. He arranged for a delivery of a new tire. Then he discovered that the debris had also punched a hole through the alloy wheel. He called the MINI dealer. The wheel was in stock but they couldnt deliver it until the next day - it wasnt even noon. I spoke to the dealership and begged for someone to bring the wheel. I was about 15 miles away. Nope. If RA had ever done their job I would have been towed to the dealer. But the dealership just pointed out (needlessly) that they werent responsible for Roadside Assistance. And I should have been towed to the dealer. Consequently I had to pay for a parts runner the service station used in addition to the delivery fee for the tire and the tow.I commute 80 miles a day. I travel almost every weekend to Northern Vermont. I need a reliable roadside assistance program. MINIs contract with Allstate does not provide that security. The dealership said that they had a lot of complaints about it. I wrote to MINI USA. They said to submit a copy of the receipt for the tow to Roadside Assistance for review and that it would take 4 to 6 weeks to process. How about paying for an AAA membership instead? Some day when I have more time Ill describe all the problems Ive had with the car within the first days of owning it. The dealership is arrogant and dismissive, MINI USA doesnt care about poor service, and the RA program is worthless. If anyone reading this is thinking about buying a MINI just dont do it.

I purchased a 2009 Mini Cooper from Mini of Charleston (owned by Rick Hendrick) in 2011. I bought the service warranty for about $1,200. They told me that the Mini needed a new clutch ($2200) and that wasnt covered under the service warranty that I purchased (**). Their service is horrible and then they dont want to fulfill their obligations through loopholes. I would have never purchased the service warranty if big ticket items were not covered. So I picked up the car and took it to a Mini/BMW repair shop where a friend takes her BMW and it cost me less than half of what Mini was going to charge me.I am going to trade the Mini in and I will never, ever buy another Mini or BMW again (I currently have a 2006 BMW 325CI that I bought from the same dealership and I have bought BMWs in the past). It appears (after reading multiple reviews on multiple websites) that the Minis transmission are crap as much of the complaints are around the service and transmissions. Gotta hate a company that backs their product.

We brought our Mini Cooper in for an issue we had while driving our car. The car lost power while we were driving the car. They said that a solenoid needed to be replaced and this was the issue that was causing the power loss. We had this replaced, and within 24 hours of Hendrick Mini fixing the issue the car did the exact same thing that was supposedly fixed. This time the car lost power on the interstate while traveling at highway speeds. We had the car towed to Hendrick Mini and after they looked at it they said that a freeze plug had blown and the car needed a new engine and radiator. They quoted us $12000 for the repair. They took no responsibility for missing the diagnosis and after 2 months of our car sitting at the dealership rotting away, we are now stuck making payments on a car that doesnt move from our driveway. We have never been more disappointed in a business or car company. We are a young family and this was our nice car. We have not wanted anything more than to have our car fixed, and for Mini to own up to their mistake. Anyone who is reading this and considering a Mini Cooper, I strongly suggest researching the brand and the reliability. They are cool looking and fun to drive, but are very problematic.

A year after I got the Mini Cooper, and just by coincidence, I looked at the car jack. It had some surface rust on it, but nothing else was rusty around it. I asked the Service Agent to correct it, but he told me, that it would not be an issue in the future. Now, 3 months after the warranty ended, the rust has corroded the welded seams and springs. When I took it back, of course, it was not their problem now, and the clerk told me that if it was broken, maybe they would look into it! So it means that if I used the car jack and it broke on me, with physical harm or injury, then maybe Mini will do something? I guess liability is cheaper than a $75 car jack.

I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In the nearly two and a half years I owned it, it was in the shop seven times, more than a week three times and for two months once. The water pump failed early on and took the head with it, that was the two-month repair. I have had problems with sensors, brakes, starter, and the before-mentioned water pump. While the car is well-conceived and a great amount of fun to drive, the reliability is miserable. I work in a tough part of a major city and cannot risk being stranded anywhere near my office. Mini Cooper road service is a joke. Of the five times the car stranded me Mini Cooper Road service only effected a rescue tow one time. I traded the car last week just before the warranty expired. Glad to be out from under that nightmare.

I purchased my 2006 Mini Cooper S brand new in January 2006. The car currently has 108,000 miles, which are mostly highway miles as I commute to a job out of state a few days a week. Since purchasing the car, I have had a myriad of serious and unsafe issues starting with the replacement of run flat tires within the first 2 years of owning the car. Those tires run $350 a pop and if you run over a nail, you have to replace the whole tire. They didnt warranty them back then, though I think they do now. For the first 65,000 miles, I did all my maintenance at the dealership, but switched to a National Auto Care chain as the dealer costs were 40% higher for the same work. I changed tire to regular tires with a warranty to stem the bleeding.The latest issue began two weeks ago when I noticed the car was slipping between second and third gear when running for a while in stop and go traffic. The car shifted fine when cold. I brought the car in for a check up where I was referred to a National chain transmission repair shop where I was informed that my CVT would need to be re-manufactured at a cost of $6,000. I was also informed that my power-steering pump is leaking and the power-steering cooling fan is not working, so both need to be replaced. As much as I love this car, and even with these problems, I still do love the car, but I cannot recommend it because the premium price I paid for BMW engineering does not translate to reliability. These issues should not be occurring at this point in the cars life.I will be without a car for another week, at least, because the valve joint they need to re-manufacture the transmission is on back order as they re-engineered a new valve joint, for the originals were prone to premature failure. One would think BMW would address this or work with their customers on a reasonable repair cost for this. Unfortunately, when I called the dealer I purchased the car from for assistance, they quoted me over $10,000 for the same repair. Needless to say, I will never buy a Mini or BMW ever again. I am aware of class action suits in NJ and CA regarding this issue, but I cannot find anything in MA. If there is, or if there is an attorney looking to start one, please contact me.

Bought my 2007 Mini convertible in 2012 and at around 75k miles, the transmission started acting funny. If seized up and failed completely. Cost me $6k for a new one. Less than 11k miles later, its slipping and about to completely fail again. There are so many problems with this car. Both rear windows have stopped working, rear view mirror wont stay in place, the top has this weird grease stain that is coming from when I put the top down. Nothing but problems and issues. Although I am part of the class action suit, its taking FAR too long. Filed in April and have got NOTHING in return!

I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed manual purchased in 2018 with 151k miles, a 2013 Cooper S 6 speed manual bought in 2016 with 21k miles, and a 2016 4dr hardtop Cooper S 6 speed manual purchased new. I have loved each of these cars! My 2016 I was in an accident with that totalled the car and the car kept me totally safe. I had no problems with this car, in fact I put 64k miles on it in under 2 yrs with no issues.The 2004 was intended to be a little junker until I bought something new after my accident with the 2016 Cooper S. This car has been so reliable and is so easy on gas and economical that I will keep it till it dies, and I have already put over 12k miles on it for a grand total of 164k! There are issues with the dimmer switch for high beam headlights beginning to wear out which makes the brights come on when I put on the blinker if Im not careful, and the parking brake no longer holds, and a previous owner dismantled part of the dashboard so I do not have the large speedometer, or a working gas gauge LOL! It had no exhaust system, only the manifold was left, and I put in a new exhaust pipe, muffler, and all of the components needed to mount it for about $800. But even with these quirks I love this car! No problems with transmission or engine.The 2013 was my sons car and I admit he has been hard on this little vehicle. Not keeping up with all scheduled maintenance and racing any other sporty vehicle out there he could find, however this vehicle has had no high ticket issues. It has always started without issues and has been a very reliable car. I will be trading this car for a 2017 Cooper S Clubman because I want the AWD and a little bigger car, and I miss the 4 doors. All in all I am faithful to the Cooper vehicles and have been very happy with all of them that I have owned. I am truly surprised and saddened by the bad reviews posted here and that made me want to share my experience with them.

I know I am going to get bashed for posting this but understand the only reason is to let Mini customers know that repairs they are paying for at Mini Georgian or after talking to Mini Canada may have been a warranty repair. Georgian Mini Cooper in Barrie tried charging customers for work that should be covered under warranty. This happened twice to me. Once for rust repairs and just recently for a power steering pump at a cost of $1600 plus tax. I had the power steering pump replaced under warranty at Mini Vaughan with no issues. What is strange is I have a email from Mini Georgian in Barrie saying my car has no warranty/recall for power steering pump and a second email from Vaughan Mini stating that yes, the power steering pump is covered under warranty.SO BE VERY CAREFUL DEALING WITH MINI GEORGIAN IN BARRIE or information from Kelly at the head office for Mini Cooper Canada AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND ONLY CARE HOW MUCH THEY CAN CHARGE YOU. IF you had a power steering pump replaced at Mini Georgian or anywhere else, you should call Mini Vaughan to verify that it is not on the warranty recall. My car is 8 years old and was covered.See below correspondence with BMW CEO Mr. Reithofer email (**):#1 - I regretfully having to contact you again regarding the service I have encountered by my closest Mini Cooper dealer (Georgian Mini) in Barrie Ontario, Canada. As stated in prior emails, I am a true and true Mini Cooper owner and am a lifetime owner hopefully. Mini Georgian is trying I feel very hard for me not to continue owning future Mini Coopers as I just had to AGAIN travel 360 Kilometers (90 Km each way 180 x 2 days) to have my Mini Cooper serviced at your Vaughan Mini location in Woodbridge, Ontario instead of my local Mini Georgian dealer that is about 4 km. away.Mr. Reithofer, this all started when I was having issues with my power steering on my Mini Cooper and did a little research (Google) on Mini Cooper power steering problems. I noticed that my car might be covered under 150,000 or 10-year warranty. I phoned and asked Georgian Mini if my car was under warranty for the power steering pump and was told as you can see in the attached email from the dealership that no warranty left on your vehicle and it does not have any recalls regarding this issue.Mr. Reithofer, just because of past dealing with Mini Georgian regarding warranties or recalls as they just seem not to care about their customers only how much can they make off of them, I contacted Vaughan Mini Cooper to inquire with them. After talking with Ashley at Mini Vaughan, she advised me without me saying anything about warranty/recalls that if the problem is the power steering pump then it will be covered by warranty and if it is only a leak then it would be my cost. Please see attached email from Mini Vaughan.So, Mr. Reithofer, why do I have to travel 360 Km. over two days (Mini Vaughan did not have power steering pump in stock) to have my car serviced under warranty when I contacted Mini Georgian who has the same info on my vehicle as Mini Vaughan does but advise me that the power steering pump is not covered. If I did not follow up with Mini Vaughan, it would have cost me approx. $1600 plus tax to replace a part that is under warranty. How many other customers have been taken advantage of by Mini Georgian in this manner? As of now, I am afraid to take my Mini Cooper to Georgian Mini for so much as a oil change as all they seem to care about is how much they can make off me bringing my car in and no regards to how to treat a customer.#2 - I just received a call from your Canadian office by a rep named Kelly. She informed me that there is no recall to the power steering pump. She started out stating that we have talked before and that she had talked to me about previous complaints (previous rusting issue covered by Minis 10-year rust protection) indicating that I am a constant complainer. Kelly was under the understanding that the power steering pump would not be covered as it does not have a warranty under my vin!!!!!!I asked if she even read my concern and she said yes. When I mentioned that the pump was already replaced, she quickly backtracked on what she said to me. I ask her then why in my letter did I mention I had to travel over 360 km to have my power steering pump repaired, She advised me, I thought you drove down for two days to have a consultation regarding it being covered by warranty!!!!!!!!! You have to be kidding me that someone would do that and it indicates to me that she just figures I am a difficult customer and I would do something ridiculous like this. So your senior employee dealing with customers with the already perception that they are wrong and she seems to take pride in being right and letting me know that. She was 100% percent wrong telling me that it will not be covered under warranty and as stated was shocked to know it was already done. So how much did she look into my concern before she called me?Again, my original questions were not answered as Kelly was too quick to just verbally attack me telling me that she dealt with me on previous complaints and that this concern regarding the power steering pump I was wrong also and as in her words it will not be covered by warranty. I dont like the word complaint as it is more of a concern. I guess Mini Canada Reps calling them complaints are all on the defensive and not dealing with customers concerns in a bias manner.I am so frustrated by this treatment I could just sell my Mini as I do not want to have dealings like this every time. But on the other hand that is silly talk as I love my Mini and I guess the relationship now is a abusive one. Every time I deal with Mini, I get treated poorly and I keep coming back for more. So it is my fault for coming back every time but I love my Mini too much not to. All this just makes me sick to my stomach in how I am treated every time. Awaiting your response and please do not hesitate to contact me should you need further clarification on any manner.Again you can bash me but all I want to do is give Mini owners a heads up when dealing with Mini Georgian in Barrie as they may pay for work that should be covered by warranty. Hopefully, if you have had work done, you can get your money back.

I have been driving a stick shift for over 20 years. I have over 400,000 miles driving one. I have NEVER lost a clutch until Mini Cooper 2010 with less than 38,500 miles on it went. I called corporate, I called dealership. I was ACTUALLY told You can drive a car off the lot, brand new and it could break. That was enough to tell me to NEVER buy a Mini Cooper again. I have an 11 year old Mazda 3 with 90,000 miles that has cost me less to fix in the last 11 years than the Mini did in the last year. They do NOT stand behind their product and can clearly care less about quality and workmanship. They said a clutch is a wear and tear part and there is nothing to be done. Wear a dress tear at 38,000 miles when another car I owned hit over 100,000 miles or close without losing a clutch...its a DEFEAT and they know it!Yesterday, I get into the car and it decides it doesnt want to accelerate past 26 mph and it took 5 min to get there. I live in a MAJOR metro area. I was almost hit 7 times on my way HOME! I dont consider it poor quality anymore. I consider it endangering to me and others on the road. I have 8 months before its paid for and I have already spent almost the purchase price to fix it. Not worth it. It was fun to drive and was great on gas, the only reason I bought the car to begin with, now I want it gone! I no longer feel safe. I would rather drive my 11 year old Mazda. Its safer and more reliable.

I took my car to Rasmussen Mini, where I purchased it, and they forgot to put the plug back in after changing the coolant. I took it back in because it was losing coolant. The same thing but I took it to another mechanic and he found a crack in the radiator. I was told by Rasmussen Mini that they have a problem doing the radiator and the overheating after the coolant ran out wasnt their fault because the plug wasnt replaced. I emailed Rasmussen Mini people, ten or more times, but not one single answer. They dont seem to care after the warranty is off. If Minis have trouble with the radiator, they should just come out and say so.

2006 Mini Cooper S Transmission Issue - The transmission on my Mini went out. The car is six years old and has 68,000 miles on it. It’s certainly not old enough or driven enough to have this kind of problem. According to the dealer, it will cost $8,600 plus tax to fix. I have seen a number of comments online that suggest this is a common problem with this make/model, yet the dealer will do nothing, except take my money, since the car is no longer under warranty. It seems to me that if this is a common problem, there should be a recall or some kind of compensation for this problem.

I had a 2003 Mini Cooper back in 2009. It came to a tragic end in December of that year. I was coming home (not drunk), and I lost control of my car and hit a tree head on. I am still thankful to this day that I survived. In January, I went looking for a new Mini. So I went up to the one in Nashville and saw the one I wanted. It was brand new off the truck. Well, on November 11, my engine blew! I was furious! I take great care of my car. I was thinking, How can this happen?!” I got it towed to the dealership, and that cost me about $300, and the car was still under warranty too.They gave me a hard time because they didnt want to pay for the new engine. New engines cost about $15,000-$20,000 plus the labor, so basically get a new car! Well, I got that all sorted out. So in the meantime, they got me a rental car for a week! They told me it would take about that long. Well, it didnt. They wouldnt pay for the rest of the rental, so I had to pay for it, about another $350 because I didnt get my car back until January 15 of 2012! This time I was getting pissed! Well, in March, I moved to FL for school. About 15 minutes away from my new home, my transmission went out! It took them about 3 months to fix, and they also gave me hell.About August, my transmission blew again! They did the exact same thing to me (“We’re not gonna pay”, “Its your fault”, blah, blah, blah). Well, I had it. I wanted to get an estimate about trading in my car. They said $10,749 with 49,000 miles on it. I was super pissed. Now, my head gasket blew, and it’s not under warranty apparently. So Im done with Mini. Im calling corporate, and I will tell them the exact same thing I’m typing, and I will tell them I got a lemon, and I paid in full for this car by the way. I’m going to a Honda or a Nissan, better yet a Chevy!

Took the car in for a recall on tensioner chain, found out also had active recall for heat shield. Service called and stated when heat shield was being put on, found there was an oil leak. They said 928.00 to fix. I told them I thought that was why the heat shield was being applied, because it caused oil lines to leak, the o ring hardens and begins leaking. They said the recall is only to add the heat shield??? I contacted BMW and they said they would research and get back to me in 3-5 days. I dont understand how the two are NOT related.

I purchased a brand new 2008 MINI Cooper (back in 2008). I currently have 126k miles on the car. I bought this car because of the good gas mileage. Unfortunately, once I actually paid off the car (60 month financing), thats when coincidentally the problems started. I have had to replace the coils and spark plugs (several times), cyclone separator, and water pump and thermostat. After a lot of research, it seems like these are common failures. Now it has cost me much more to repair/service the car than what its worth. As much fun I have driving the car (easy to handle, sporty) - the total cost of ownership isnt worth it.

Ive had my 2009 Mini Cooper since, well, 2009. It was the car that I test drove on the lot, and I fell in love with it at first sight. All was great, until it wasnt. Started having problems at around the 2 year mark. Since it was still under warranty, some stuff was covered. But once the warranty was out, I had to pay out of pocket which was REALLY pricey. Finally after 5 years, I was able to find a good, honest, Mini-expert mechanic who told me my Mini would need a refill of oil every three gas fill ups! He said my model Mini burns oil every couple hundred miles. Ive also noticed that my coolant needs refilling every few weeks as well. And just today when I turned it on my window said it needed service, when yesterday the counter told me in 600 miles. I think its come to the end of the road for me and my Mini. But it will be in tears because I just love that damn car.

My 2006 Mini Cooper convertible has been serviced by the authorized Mini dealership since the day I got it. My last service was at 100,000 miles. At 127,000 miles my transmission has gone out. I love my Mini but golly, Ive never known anyone driving any vehicle that has had their transmission go. Is this a known Mini issue or is my case an anomaly? Is the suit in California regarding Mini transmissions a national class action suit?