My Car is the 2009 Mini Cooper S, 87k miles. By now I have lost count of the major repairs I have had. Some of the highlights: 1) $900 walnut shell carbon cleaning procedure, which the dealer explained occurred because I did not use a fuel cleaning additive regularly! (Note that the manual does not recommend any such thing); 2) Failed turbo valve; 3) Failed thermostat; 4) Failed timing chain; 5) Failed water pump; 6) Oil leaks; 7) Failed fuel injector; 8) Failed hood latch cable; 9) Multiple problems with bushings having become cracked; 10) Frozen tie rod. Sad thing is that the car is still a blast to drive. But the build quality is awful and MINI (BMW) refuses to take responsibility for the ridiculously poor quality of this vehicle.

Before purchasing a Mini Cooper, make certain that you will never have any need to contact their customer service, because they will do nothing. I received a letter in 8/2009 stating that the O2 sensor is showing a problem. The letter stated that it would be warranted for 10 years or 100,000 miles. My 05 Cooper had 58,000 miles. The O2 sensor failed this past July 2011. I had it replaced for $232.35 + tax. Mini refuses to pay for it. According to the customer relations supervisor, I was compelled to bring it to Mini for the service. On the letter, it states, Please feel free to call the nearest authorized Mini dealer for an appointment. The supervisor stated that they cannot warranty labor done by a 3rd party dealer. I stated that I was not asking for a further guarantee, just the reimbursement for the Mini parts and labor, which was $232.35 + tax. It is not a huge amount of money. It is an amount which should have been covered.

1009 Mini Cooper S suddenly died after getting off of OC Freeway in the rain. Dead stop, cannot even charge battery. Clunking noise the day before. Towed to auto repair ... tensioner broke, blowing up gaskets, engine. Repair $3500. No warning light came on at all, just the clunking noise the day before. Engine light comes on for low tire but not tensioner!! The thermostat went out last month and then a week later the water pump. $5000 in one month. Very discouraging since after reading about it the tension will break again, since its such a bad design. Is there anything one can do?

We absolutely love our late 2017 Mini Countryman Cooper S ALL4, reliable, sporty and fun to drive. However, the radiator design is flawed and prone to damage by rocks that can enter via the large grill opening in the bumper. The design is such that the cooling fins of the radiator are located between the cooling pipes whereas most cars the cooling fins also go in front of the radiator. The issues is when a rock enters, it can pierce a hole in the exposed cooling pipes (the vertical lines either side of the cooling fins) rather than the fins absorbing the impact of a stone as they do on more traditional radiators. Though it is a design flaw, it is not under warranty as is is caused by general wear and tear and not a manufacturing or assembly fault. CAD ~$300 parts and ~$400 labor plus tax made it a bill of CAD $900 to replace the radiator.

My 2009 Mini Cooper S Convertible with only 41,000 miles was experiencing the death rattle associated with the timing chain problem. My local Mini dealership at first told me they did not hear what I was hearing. I also had the problem with misfiring and rough idling. After I took the service technician for a drive and he acknowledged hearing the same things I did, the dealer quoted over $2,000 dollars in repairs which including timing chain replacement and carbon build-up removal.At the time, I was mystified at how we could go from no problems to that amount of money with no further diagnosis being conducted. I did take my car back to the same dealer for service and they ultimately fixed both problems at no cost. Unfortunately, I still have a high oil consumption problem and was told by the Mini Service Manager that I will need to add oil after about 750 miles. Based on past history, this is another known issue that Mini is just not yet willing to admit to.

2005 Mini Cooper - My first problem with my Mini was the power steering pump. The original went with less than 10,000 km. Replaced with used - it broke down very soon after. I bought one from Mini for warranty - last summer. Since then, my tranny failed. The mechanic said it had a hole in the lower left section. I bought one from a salvage company from Quebec. I replaced that one in Feb. and due to bad weather, only drove it short distances 3 or 4 times. April 23rd (90-day warranty), it broke down when I had my disabled son with me - good thing we had just gotten into London, ON. 2 weeks left on warranty, the salvager wont honor. I will go to small claims court. We managed to get to the Mini dealer. They were only going to get rid of my airbag error light. They did and told me after their scans that this automobile has numerous problems. Not once did they indicate all the problems associated with these cars. They tried to tell me that it was old. It has been OFF the road more than on in the 7 years Ive had it!! Less than 98,000 km! The horn wouldnt work so we put an aftermarket one on. My son did it and works great. One side of the hood wont catch, 3 power steering motors and pumps, and now 2 trannies!! Mister transmission will tell me tomorrow whether or not they can fix it, and if so, will give me a warranty of 100,000 kms or 5 years! I will get it fixed if not too much and then sell it or trade it if the warranty goes with the car. Gas mileage was always great, BUT it is DANGEROUS and I will NEVER RISK DRIVING WITH MY FAMILY AGAIN!! Mini would NEVER admit any of these problems and KNEW it all along!

I had to replace the crankshaft pulley assembly and serpentine belt at 51,909 miles. The age of the car at this time was roughly 5 years and 8 1/2 months.The headliner has started falling. This started at around 53,000 miles in January of 2011. The age of the car at this time was roughly 5 years and 10 months. This car has been garaged for most of its life. I have had cars for much longer than this and these type of problems do not seem normal for the mileage or age of the car.

I bought the 2007 Mini Cooper in March 2012 and every month I have to take it to the mechanic for one thing or another. Now, it completely dies in the middle of driving (when I have the A/C on). All the lights come on for a second and then it turns off (cant even take the key out). So far I have spent over $3000 since I bought it in March! I am not working and this is taking a toll on me!

So first I want to say I own 3 currently and sold my forth a few years back. I loved the brand for a number of reasons like handling and performance and the overall style. At this time my stable consists of a 2012 MINI JCW GP, a 2012 Countryman and an older 2006 JCW. The Countryman has been in the shop almost every month since we owned it. It has had taillights replaced as well as the heating/AC replaced numerous times during ownership. Right now it’s got another check engine light and on its way back to the dealer since it hates to start. The heater will not warm up the car unless it’s floored and since it’s 18 degrees out that is unacceptable. Especially since it’s been fixed numerous times.Now onto the GP. This is the company’s flagship performance car. Its very limited and one would think well documented. Yet when brought in to have an alignment done, the techs were unable to figure out the adjustments and I had to assist by providing the details they needed and showing them how it should be done. The GP had a tail light out. This resulted in them frying the radio trying to replace it. Not sure why it’s connected but it is. So they had to replace the stereo and the ECU. The problem was the dealer installed the wrong ECU software version so the car ran like crap. I did not notice right away. It wasnt till after I installed a cold air intake that I noticed the car was running off. After convincing them on the 3rd trip there to install the latest ECU version did they see it was wrong. This was after blaming the CAI on the issues it was having. So I should be happy now right? They finally installed the correct ECU software and it should be back to normal. Nope. Now the car bucks on the highway. I tore the intake apart thinking it was the problem. I tried everything down to boost leak testing the car and duct taping the MAF tube in case it was leaking. I was TIRED of talking with the dealer. When nothing worked I brought it back in. They said it was the MAF. They replaced it. I got it back a day later and the same problem persisted. Here I was going back for the 4th time only to have them tell me my modifications were the issue. They said they fixed the seal on the CAI (which was fine) and the car was tested and perfect.On the way home I noticed it bucking again and no longer had the sport mode pops and burbles you get from the exhaust which is a key character of the car. I refused to bring it back. I looked around the engine bay and studied the MAF connector more closely. It had a brand new MAF so I knew it wasnt that. Turns out all the problems I was having was due to a loose wire in the harness connector. This did not fix the sport mode button but at this point I dont care. Im tired of missing work and dealing with the hassle of going to the dealer and being stuck with a loaner. Now mind you both my older 2005 and 2006 MINIs had issues but were basically bullet proof and well over 100k miles. The newer ones are nothing but problems so far. Neither new car is over 30k miles and have spent most of their ownership in the dealer for one stupid reason or another.

After reading some of these reviews, I am now holding my breath. I have owned my brand new 2015 Mini S now for 8 months and truly could not possibly love it more. Any questions I have or any needs have been met right away from all Mini dealers in Tucson and Phoenix. Sounds silly but I even enjoy writing the check monthly for her. Yep, I am most definitely twitter patted (as Bambi or Thumper once said) with my Mini (even named her Itty Boo) (yeah, I know, over the top! ).

I have a 2005 Mini Cooper and from the day I purchased it used, Ive had issues. I took this Mini in regularly for any service it required, however, Ive had to replace numerous things under warranty and now, items out of warranty. I only have 60k miles on it and I was told that I need to replace the transmission because it makes noise but in order to take it apart and look, you cant rebuild a mini transmission so a new one would need to be purchased. This is after $5,000 in other repairs out of pocket after the numerous repairs under warranty. Now I have to fix the alternator as well, which just went out several days ago. Other parts that have needed replacing include an engine temperature sensor (3 times), the bottom plate underneath the car, the battery (twice), power steering, brake pads and bearings. Im so sick of fixing things on this car! Never have had a car with so many issues.

My Mini just died - will not move. Was told trans is bad and will cost me about $7,000 to fix. The repair shop told me a very common problem and Mini wont stand behind the problem. There should be a recall. It seems they dont care about the consumer. Its really sad that all they are worried about is fattening their pockets and not helping the customer. SAD!!!! REALLY SAD!!!!! I will never buy another Cooper and I will pass this info to everyone.

Purchased a new 2004 MC hatch, only minimal issues until 2007 while still in warranty, the car slowed until full stop on the busy highway intersection. We were literally put in the danger since the traffic was heavy, and car could not be even started or moved. Towed to the local dealership, they changed transmission fluid, and we were assured the engine was checked and re-checked and driven miles, all is fine. It was for a while although experienced problems with automatic window and two other engine issues, but no lights went on and the dealership claimed this sometimes happens and not to worry. Once off the warranty, the same stop on the highway, overheated engine, stopped, towed back to the dealership and this time (although explained that the scenario was exactly the same and sanctioned by them as fine before), now the Cooper has a major issue and we need to pay around $8,000 for replacing CVT transmission. We were fortunate that on either occasion nothing happened to either us or the drivers in the traffic around us. MINI/BMW would not even listen -the only fix is to replace the CVT transmission.Took the car to an independent Euro repair-shop that did confirm that CVT is not properly working, but we also learned that MINI has known about this issue for years and this is far from individual problem. In fact, there are many complaints and pending class-action lawsuit related to this issue. Our MC with little over 40,00 mileage and after always being maintained and properly checked, has been sitting in the garage and would not drive it beyond a very short distance around the block. Other issues: faulty wheel, had to replace battery prematurely, CV player stuck, front seat unable to move, and the list could go on. We are the first owners, always driven by two family drivers with good experience, yet have never owned a car with so many problems, and excessive charges for any minute repairs. Will join any nationwide class-action lawsuit if available. Owned European cars before, but this one was built with faulty CVT transmission and BMW knew about it although they keep insisting this is a problem they havent heard about before? I doubt it. It is all over their website, even non BMW dealerships are well aware if this. How is it possible that BMW would not stand behind their product, this is not understandable. We hope that MINI/BMW would be forced to pay for CVT faulty transmissions they put into these cars and while they reject any assistance with repairs, we hope that class action lawsuit would justify the owners big expenses or those who have cars standing around and could not drive them. Shame on this company.

Prior to the Mini craze that came to the USA in late 1999 we owned 4 Austin Minis and 1 Austin Mini Cooper. The Cooper was a dual fuel tank. The car was so small and light (weight) that 3 men could pick up the car. Our neighbors like to play tricks with us and often we found our Mini moved overnight and place between two trees. Much has changed since then. Our first BMW made Mini was purchased (leased) in 2003. Since then we have owned seven Mini Coopers and to this day own 4. My wife drives the Clubman S (2011), our son a Paceman (2012), our daughter a convertible S (2009) and I drive a Cooper S (2006). All of our vehicles are the automatic transmission. We like the 3/36 maintenance warranty as well as the 5/50 bumper-to-bumper. My Mini and our daughters were purchased from CarMax and we purchased the warranty MaxCare which thankfully hasnt been used. Having the extended warranty is more for peace of mind than anything else. We have been fortunate to have not experienced any of the horror stories many folks have written about on the forums. However, knowing our warranties cover everything major is a definite plus. MaxCare is identical to the BMW extended warranty but a grand cheaper and CarMax has more centers to get your car fixed than Mini Nationwide. MaxCare will also tow your vehicle anywhere you break down. And rental reimbursement is $40 better than BMWs $20.The Mini Cooper runs best with synthetic oil, 93 Octane, and radial tires (we prefer the Goodyear Eagle 1). There is a terrific website that will give a prospective used Mini Cooper buyer an excellent reference tool in helping decide which Mini year is best. Best wishes and happy motoring!

Since March, 2018 I have been attempting to resolve an issue with the timing chain in my 2008 Mini Cooper S. The timing chain failed while the vehicle was in motion on the highway, causing the vehicle to lose power. A dealership has confirmed that the timing chain is in fact the problem with the vehicle (it may also be the case that the timing being off is causing issues with the valves). Conversations with the Mini USA customer relations and even BMW North American (their parent company) lead nowhere, and the manufacturer refuses to take any responsibility for the defective timing chains in these vehicles. There was a class action lawsuit regarding these timing chains, but Mini somehow got away with not having to issue a recall despite the obvious safety issues caused by timing chain failure when a vehicle is in motion. It is criminal that Mini refuses to issue a recall and refuses to assist customers with necessary repairs associated with their defective manufacturing. These cars are fun to drive when theyre operating properly, which isnt the case most of the time. I would rate them lower if I could, but 1 star is the minimum. Buyers beware! Mini is a shifty and dishonest company that will not stand behind its product.

Updated on 03/26/2019: The last time I posted my Mini was in the shop (at 55k) having the head gasket replaced. 8k later the head gasket had to be replaced again. The shop wanted to re-check the car 500 miles after the repair, which they did, and all was well. Decided as soon as the first sunny, reasonably warm day came I was going to clean/wax the car and get rid of it. The other day fit the bill so I went to the auto parts store to buy wax, etc. Got out of the car and noticed the fan was running. Managed to make it back home without any lights coming on, but the fan continued to run. 10 minutes later I went to start it to move it a few feet in the driveway and the engine light came on and the car didnt want to start. The car just turned 65k and has always been maintained. We have mechanical breakdown coverage through our insurance and frankly Im hoping the entire engine is bad and we can just get whatever they give us for it and be done with it. Absolutely a blast to drive --- but from a mechanical standpoint its far and above THE worst car Ive ever owned.Original Review: Although my 2012 (hardtop) Mini is a blast to drive I will NEVER buy another one. Just turned 55k miles and Ive already had to replace tires/rotors, ignition coils, and the water pump. It is currently in the shop with head gasket/engine repairs to the tune of $2,500.00. Thank goodness for the mechanical breakdown coverage we opted to buy when we bought the new Mini! Its absurd to have this many expensive repairs on a car with only 55k miles!!

Bought my Brand new 4 door mini sport a few months ago and have just over 3000 miles on the car. I have waited several years to get this car and finally I am surprised by my husband that it is time!!! Well a few time transmission seemed jerky and I thought No! There couldnt be anything wrong! WRONG! Had it towed and its under warranty but come on! A NEW TRANSMISSION!!?! Then I was given a loner car which gave me something to compare and to my findings my hatch is not working properly and the lighted mirror is not working properly. Just SOOO disappointed!

Let me start by saying my vehicle is a 2007 MINI Cooper S. It currently has 114k miles on it. The original owner had purchased a 100k mile maintenance package so all service was completed by MINI at the recommended intervals. This car was taken care of and babied. My vehicle suffered a complete engine failure on 12/2012 at around 105k miles. The failure was caused by the poor design of a lifetime part. I received an undated letter sometime a few months ago where MINI admits that the part that failed on my vehicle was, fitted with a faulty chain tensioner which may lead to an insufficiently tightened timing chain. A loose timing chain is recipe for disaster as this is what keeps the pistons and everything moving in the correct timing and order. When this chain breaks or skips a link it can cause devastating damage which it did.I contacted MINI in hopes of getting some of my $6500 that I paid for a replacement engine reimbursed. After being put with a customer relations supervisor name Shawn who didnt return any of my messages for 3 weeks, he finally calls me back and states that my claim was denied. But when I asked for a reason, he wasnt able to give me one. I asked to speak to a supervisor to which he stated he was the supervisor and nobody would be able to give me another answer. Ive sent off various emails, most of which are ignored, and various calls which seem to get me nowhere. MINI has 100% admitted fault for the damage to my engine but they wont take financial responsibility for their design failure. It has put me behind financially and causes me to lose faith in a company I trusted. I have all paperwork to support my claims and wish to get them to own up to their failures.

I took my cooper in for a tire noise. I paid diagnostic fee of $120 to figure out that it was an almost flat tire. They refused to apply the diagnostic fee towards the installation of the new tire. Also, I was charged $70 to put in two light bulbs. Has anyone had this experience? I feel very ripped off.

So I bought this Cooper second hand from Carmax and not even two months after having it, the transmission has given out in it. So tomorrow will begin the journey into having to find out how deep this rabbit hole really goes.

2009 Convertible S - Engine began making terrible rattling noises at cold start. Tensioner has a campaign for replacement. Mine was so bad the entire timing chain had to be replaced. Now the car backfires and has severe carbon build up. There has been significant power loss and increased fuel consumption.

I bought my wife a Mini Cooper 2006 R50 in 2010. It already had 52k miles on it. It now has 120k on it. I do most of the work myself because its simple, but very time consuming. If I dont do this Id look at spending about 40k dollars (overall) at the dealership to fix everything that wouldve gone wrong with it. And I should point out that Houston where I live is extremely hot so the more heat the more prone to failure. I usually go to the dealer for an inspection every 10k miles. They tell me what the problems are (charge a fair bit) but its worth it to get their knowledge. I think I was around 400 dollars, but had them replace the oil & filter as well etc. Then I go fix it myself.To avoid costly repairs the engine oil needs to be checked and topped off if necessary every month (about 6 or 7 hundred miles! Not changed).. Topped off to the max. If the engine oil goes low thats when plastic chain tensioners start to get hot and fail/break off causing catastrophic failure. I dont go for the oil change every 3k garble. I have the dealership do it every 10k (when they inspect it).Lately Ive had a misfire on cylinder 4. It cost me 20 dollars for a compression tester and will tell you that it has low compression (could be something else). Note 400 dollars if you want Mini to do it. Youll also be able to figure out if its the top end or bottom with a drop of oil (Google it). In my case it was a burnt valve on the head. As stated before its very simple to do these repairs. Its just very time consuming. The head was put to a machine shop though. Machine shops are pretty cheap.Over the 70k miles Ive had suspension issues, radiator fan issues, thermostat issues. Oxygen sensor issues. Engine mount issues. And numerous others I cant think of. 400 dollars to change a crank shaft sensor O-ring is a little excessive especially if youre changing the pan gasket at the same time. But in all its not complicated. It just takes time and some elbow grease.I have to say though I was tempted to buy a 40 thousand dollar BMW, but after the last time I took the Mini in and the guy said Its pretty good shape for a vintage that was the clincher for me. Its clearly obvious BMW do not want to work on cars over 5 years old, that is why they are charging so much. They want you to buy a nice new car every 5 years. So look forward to either spending 40k in repairs or 40k on a new car. I remember when Mini was Mini. Cheap and cheerful and would save on gas! Now its just spend spend spend. And can we please stop making plastic manifolds and plastic thermostat housings!!!!!!!!! Geesh Ill pay the extra 1k dollars and wont complain either!!

I cannot agree more with previous poster. I have a 2003 Cooper S with 97k miles. I have not touched clutch or transmission. I have only machined front rotors, no work on rear, change brake pads every 30k, change oil, rotate and align regularly. Over the life of the car, I have replaced the power steering pump, heater core, front and rear bushings, and a computer issue with ABS/traction control system. That was it in over 8 years total.Your Cooper is a fantastic car, if you drive it properly and maintain it regularly. It is a foreign sports car and as such, its going to cost you a premium to get maintenance done. Parts are generally more expensive than youll find in a GM or Toyota. You should know that going in. Learn to drive properly and dont beat on it, maintain it regularly and most importantly, find a mechanic who works on minis because most local guys will not understand the car as well.

Do not ever buy these cars, no matter how good you take care of them something will keep going wrong. They are costly to fix, may tie a lemon to the roof and park it across from the dealer and its not just mine. We should all band together for a class action, buyer beware.

Ive had my 2009 Mini Cooper since, well, 2009. It was the car that I test drove on the lot, and I fell in love with it at first sight. All was great, until it wasnt. Started having problems at around the 2 year mark. Since it was still under warranty, some stuff was covered. But once the warranty was out, I had to pay out of pocket which was REALLY pricey. Finally after 5 years, I was able to find a good, honest, Mini-expert mechanic who told me my Mini would need a refill of oil every three gas fill ups! He said my model Mini burns oil every couple hundred miles. Ive also noticed that my coolant needs refilling every few weeks as well. And just today when I turned it on my window said it needed service, when yesterday the counter told me in 600 miles. I think its come to the end of the road for me and my Mini. But it will be in tears because I just love that damn car.

2007 Mini Cooper s - Replaced oil pipe, gasket, spark plugs, timing chain, #1, 2, 4 cylinder. They couldnt fix #3. Finally need engine replacement at 68,000. Insurance wont cover. Car totaled waiting on settlement. SIMPLE; DONT BUY A MINI.

All good until warranty expired, Then... 2016 model bought new. No problems at all. Love the car religious with maintenance. Hit 53k miles and developed unusual noise and driving characteristics. Transfer Case is shot (part of the drivetrain on the all-4 models) and repair is $4,000ish. SERIOUSLY?! Vehicle driven exclusively by middle age highly conservative driver...very disappointing!

My review will be short and sweet. Ive learned over the last couple days that BMW is a professional corporate thief. My wife owns a 2012 Mini Cooper Countryman. I will admit she loves the look of the car and I will say that it looks pretty sleek. I wont go into details but her battery died and would not hold a charge. No worries all I will do is buy a new good battery and replace it. After needing to take the passengers side wiper blade off to remove the stupid battery I learned I wasnt even close to being done. I learned I had to take her car into the dealership so they could program and certify my new battery to the cars computer. I called three dealers and the quotes were $75, $60 and $100 just certify the battery with a laptop and BMW software. I bought an expensive battery costing me $195 and then I had to pay the dealer $75 to program the battery. IMO that is horse **.Why would BMW engineers design the car so that you had to take it to the dealer for such a simple maintenance project? Obviously I know the answer to my question and that is $$$$. What scares me is if I had to pay almost $300 to change my battery what happens when something real goes wrong. In the end I guess this is really my fault because I should have researched what I was buying. This is the first and last product that I buy from this corporation. Its not really the money that ticks me off but rather just the fact that BMW is one greedy bunch of people. I will make a concerted effort to tell my friends, family, peers, team-mates, acquaintances, neighbors, people I see at the store, people who are stopped at the same red light as me, my clergy, my Facebook friends, my Twitter friends and last but not least God to never, never, never buy a Mini Cooper or Mini Popper!

I bought a mini cooper s clubman 2008 model in September 2013 from a private seller financed by one of the major banks in South Africa. The car had only 58000 km on it. In Jan 2014, only after travelling 3000 km the engine light showed. Took it to bmw for inspection and I was told it needs a new turbo. Called mini South Africa and even sent a mail and I was promised feedback. To this day, they have not come back to me. The turbo was replaced and to my horror when testing the vehicle, the turbo blew again. I was told that the thermostat housing is faulty and has to be replaced. I had to fork out R4500 to get that. I was also told that that the water pipe needs to be replaced as well. Another R1000k. I am currently paying an installment of R4800k on this car every month for the next 5 yrs and within the 7 months I had to replace such expensive components and the manufacturer was not helpful. This morning I phoned the technician to find out how its going with the new turbo and I am told the oil pipe now has a fault. I am of the strong opinion that Mini/BMW should be taken to task as these are their products and why should it be the consumers problem to fix faults on their products. I say a lawsuit should be taken on against mini/bmw as I am extremely frustrated with their product and I am losing money everyday with all the problems that keep cropping up not budgeted for and especially with warranties that only cover certain aspects and not others of the same component.

I bought a brand-new BMW Mini Cooper D in February 22, 2012. After two days, in the morning (February 24, 2012), I got big problems. First, the driver door was not opened. Second, when I turned my car off, the engine continued to run and the bonnet was hot with smoke and has burning smell for more than 5 minutes. It happened 3 times within 3 hours on that day. This condition has happened again in March 8, 2012 and March 21, 2012. Third, the window was opened by itself (I mean, I didnt do anything to open the window.) four times from February 24, 2012 to March 5, 2012.I have visited four times the AS center since February 24, 2012 (2.24-3.19) to fix the problems. But the AS center fixed only the first problem (The driver door was not opened.), and they changed the air conditioner compressor. Unfortunately, they failed to find out the reasons for other problems. Those things are a shock for me. How come those things could happen to the brand-new BMW within two days of purchasing it? But more shocking for me is the response of Deutsch Motors in Korea. One of the customer center staff called me on March 19, 2012 and said in an unfriendly manner that the company is going to provide only an accessory made by Mini to compensate the inconvenience I had.Yes, of course, I deserve to have some compensation for the cost of my time, mental stress, inconvenience, and mileages (about 120 km from my place to the AS center). But what I really need is confidence that I am concerned by the Deutsch Motors. I am a customer who is suffering with car troubles since I have bought it. But what the company just wanted is to close this case with Mini accessories that I even dont need. This is a very wrong attitude in handling customers. What do you think?

Brand new 2015 Cooper S with sunroof. Protective netting of the sunroof slid open as I drove. Gas mileage is 25/26 (I was quoted 32/38)! Brought it back for repairs. 1st time, 2nd time - No fix. Glue globbed on the sides of the netting; that didnt work and looks awful. They intimated gas mileage due to the way the car was driven. Loaners got much better mileage (same driver)! They tested 3 other like models and advised that the netting did the same and they didnt know what to do. I wanted to replace this car. Mini USA Execs denied my request. This is a DEFECT, and DANGEROUS! I was told that since the other models did the same thing, there was nothing they would do!

2009 Mini Cooper S Convertible - I havent even had this car one year - the turbo has been replaced and now the check engine light wont go off and they are saying it is carbon build up... but the In Drive that I utilize with State Farm says Power Train failure.

2nd Post here - venting out frustration of owning 15 Cooper S. Late 2015, was looking for a sporty car for office commute. GTI, WRX and Mini were my shortlist in that order. Test drove MINI. It spoke to me and with all excitement I bought it. This was the only time when I had excitement buying a car. I was very much skeptical about MINI’s reliability – but learned that with 3rd generation it’s all good. Even the dealer assured me.Day of the purchase drove home and parked with a huge grin. Only to find white smoke from the hood. Called the dealer, they said it might be water evaporating after the wash. Since I knew better, I took it to the dealer next day and they diagnosed that it was oil leak. Brand new car with oil leak!! Dealer was intending to repair. Being frustrated, contacted MINI (corporate). They were awesome. Felt me valued. Gave me free extended warranty or return the car back. Seeing how I was treated, I didn’t return it. It was absolutely awesome customer experience. Things like these can only be found in marketing text books. Already started planning for next MINI then – Clubman or JCW or perhaps a BMW? Who doesn’t like a M3?All well. Until one day check engine light came ON. Panicked, stopped the car. Called the dealer. Luckily there was no power loss. They insisted me to send a photo of the light – to make I am talking about the same. Took to the dealer, they didn’t find any issues. Returned the car back. After a week again the light came ON. Took back again, they said they have to replace environmental sensor (along with radiator). This was a moment where I was very glad that my car had problem on the first day of purchase – extended warranty!! Dealer fixed it. On a routine service, dealer found problem with rotors and replaced all 4 around 25k miles. I was shocked about it. Replacing rotors? And that too at 25k miles? Anyway I am not paying for it, so went with it.Coming to present. Thursday evening from office - cold north east weather. Again the dreaded check engine light. Feels like it is the same old sensor. Going to the dealer on Saturday. Getting very much tired of this. All of this in 2 years and 32K miles!! Does not give me much confidence of keeping this car for long. Not a single car I owned had this many problems. No way could I keep this car beyond extended warranty. And because of the history of all repairs, I am not going to get much either when I try to sell it. MINI is build like a race car. It is awesome when it works. But we use MINI as a daily driver, we need it to last. It needs to be reliable. Owning MINI is like being in an unhappy marriage. You had some wonderful moments, but you know you can’t let this go for long… You will ruin your life… Talks a lot about BMW family as well… so called German engineering perhaps!!!

Freak type of situation happened to my speedometer cover (the clear plastic)... On the weekend of 5/29/15 I decided to give my car a really deep clean and brought out my dealer supplied cleaning bucket of cleaning products. As I proceeded to start to clean the dash area and the speedometers lenses I noticed some cleanser seeping behind the speedometer plastic and then some very bad cracking and separating started. I immediately stopped and started to look at the problem and realized there had been a large crack that was not visible to the eye until the cleaner got onto it. I immediately called the dealer. Drove 1hr to get there and have them look at it. Now here is where things went bad.After about an hour wait I was called into the service area and they started talking to me about non warrantable items. I at this point now realized my situation and outcome was NOT going to be favorable. They deemed this as a situation that they had never seen happened before and then they blamed me for the problem. I truly believe that a $30,000 car only owned by me for a few months and that would have a freak incident like this would have been covered. I was only asking for the damage that I believe could have been a manufacturing defect, it should have been taken care of. I was then told, The service manager would reach out to you, and get back to me when a solution could be reached. I at this point got into my car and proceeded home a very dissatisfied customer.I received a call back from the service manager after several days, according to him after talking to a district representative, he stated as a measure of good will they would be willing to offer me a replacement at ½ the cost of the entire unit which still would cost me out of pocket $1200.00, or they were willing to pay of my deductible ($500)... if I could get this covered under my auto policy. This is my mind speaks volumes that in some way the dealership felt a certain sense of responsibility to cover this if they were willing to offer me this so called good will gesture. I fully understand this is an expensive item and there should have been a better resolution to the problem since the car is under warranty and you claim boot to bonnet coverage for 4 years or 50.000 miles. I truly do believe that my cost should have been $0.00.I was absolutely astounded that my insurance company decided to cover this (thank god for State Farm to which I have had them for 30 years) under ACCIDENT. They did not have to but they did, they went out way to make sure I got my car repaired... I am elated to be a customer of theirs and cant praise them enough and that is why I will remain loyal to them for life. I really wish Mini had felt the same way and taken care of this the same way. Especially since all I heard was We have never seen anything like this before.I also want to include in this statement that after receiving the adjusters estimate of the repairs, the dealerships estimate was considerably higher on list prices for the components and I have both repair estimates as evidence of what I feel was an extreme mark up when it looked as if I was paying of pocket the cost of the repair. However on the dealerships behalf after calling and going over the pricing they did agree to work within the monies provided. Thank god I had that information or I would have paid WAY too much on this repair. My intentions of bringing this up is to let you know how appalled I was by this deliberate attempt to pad the bill.

MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.

Apparently, MINI thought it was a good idea to put non-sealed cup holders over the gearshift box so when any liquid is spilled, it goes directly into the gear box and requires a $1200.00 repair bill to replace the entire part. The cup holder had a part in this also since the grips inside the holder put a hole in the Styrofoam cup of coffee. The coffee drained into the gearshift box causing the car to be locked in park. I honestly thought MINI had a great vehicle, but obviously you are not to put any type of liquid container in the cup holders because spills/accidents do happen.

I am the owner of a previously owned 2010 Mini Cooper Clubman. I purchased this car from Carmax in Ontario California in March of 2013. At the time of purchase, it had approximately 27000 miles on the odometer. After seeing this car I just fell in love with it, and for the first few months, all was well. Then the warning lights on the dash started appearing...all small, easily fixed items, but still annoying. I was willing to over-look a few weird items because of the fun to drive factor. It handles like nothing else, and gets pretty good mileage. I liked that it was easy to work on, such as doing brakes, or oil changes, and felt confident that this would be the last car Id need to buy....Then Friday February 20, 2015, while running errands around the area, my temp light came on. I quickly pulled to the side of the road and opened the hood. I found the reservoir low, so I added water from my emergency roadside kit. I continued on my way and there were no indications of any problems. The car ran fine, no lights or warnings appearing, etc...Suddenly the temp light is back, and now it’s turned from yellow to red! I managed to pull into a gas station where the car promptly died and the terrible ! light came on...the car refused to start. I found the reservoir empty, so I added water, hoping this would get me home. After adding water, I decided to check the oil level and water poured out the dipstick hole. The car has 45178 miles on it. I called a friend who is a mechanic and described the situation...not good..possible blown head gasket, possibly worse.I called AAA (love these guys! This is what service is all about!) and then called Carmax...to their credit, they tried to find any and all remedies to help me out, but no deal. I didnt purchase an extended warranty (why would I on a car with 27000 miles?). I never bothered calling BMW, as Ive heard endless tales of how they refuse to admit, acknowledge or compensate their loyal owners when the inevitable catastrophe comes...I now have the expense of repairing this vehicle, at which point I will sell it and NEVER purchase another BMW product. Im DONE! Im lucky my 15 year old Mitsubishi Montero Sport with 138000 miles is still here...OH and BMW, my Montero has NEVER stranded me!! They built like it’s meant to be used and made it to last. You guys should take a lesson from the Japanese. I can only imagine what may have happened if I was traveling with my family and this failure had happened on a freeway here in California...Shame on you BMW/Mini! Ill be contacting the lawyers in the class action lawsuit, maybe I can get some relief through them.

I will never purchase another BMW vehicle. My husband wont let me due to their failure to take care of my mini and its obvious engineering flaws. I currently own a 2006 Mini Cooper S convertible. Its a love (my car)/ hate (its transmission! ) relationship. After attempting to get BMW to take care of what is clearly their responsibility, I was told that I needed to pay a mere $9000 to replace my transmission. My car currently performs the way others have described: refusing to change gears, then slamming into gear with the squealing of tires.

I bought a 2011 Mini last this year, it drinks oil like no other car Ive had and makes a thumping sound after driving it for a while. Any knows what that is about? This car is scaring me, Im thinking about trading it in, I cant afford any major car repair bills right now.

I bought a 09 Mini Clubman s and at 53k the turbo oil line started leaking. Fought with dealer to repair and dealer just played games. Mini America didnt seem interested in helping. This oil leak is a known problem and Mini should have recalled this. Now it failed completely and I had to pay to have it fixed. Mini knows its an issue by they put a cheap heat shield over oil fitting to stop the fitting from failing! But wont acknowledged this is faulty and dangerous. When it finally failed and started spraying oil all over! My brakes were soaked and couldnt stop fast enough! Not to mention the smoke that overwhelmed the cabin and windows. Anyone who has had this issue needs to make a complaint and get together to make Mini pay. Another issue is the carbon build up inside intake that makes your Mini have horrible acceleration before 3k rpm. You have to have it walnut blasted and buy a delete plug to stop the returning of emissions being put back into intake.

My daughter and step-daughter both bought new Mini Coopers in 2003. They drove them and loved them until 2013 when they both bought new ones - then my daughter gave me her 2003 because my Kia SUV was a repair nightmare. I have had nothing but good luck with the auto... And I do maintain it as Im supposed to. Last year my power steering pump went out - cost $808 to replace. Then I found out Mini had a recall on it so I sent them my bill and a letter. Now, remember, the car at this point was 13 years old, and they refunded every penny of my repair. Now how can you beat that? I get great mileage, everything works great. Yes, Ive had normal repairs done, but the only complaint I have is there is a lot of road noise which has been corrected with the newer Minis. PLUS... No one realizes this car is now 14 years old - looks like the new ones.

Timing chain broke 30 days after I bought the vehicle @ 59000 miles.

We had several malfunctions on our Mini Cooper convertible, which the dealer was happy to cover under the original 48 month warranty. I actually got the feeling that the dealer was on my side. I then purchased the Mini Cooper USA extended warranty when the car had about 18 months left on its original warranty. About two years later, something in the steering failed, and also the trunk stopped opening. It took them a long time to determine that the latter was simply a short in the wires to the electric trunk opener latch in the truck door. The dealer appealed to Mini Cooper USA, but the response was that neither repair was covered because all rubber wear was not included in the extended warranty. It cost me close to $800. I felt cheated.

Ive owned 3 Mini Coopers. A 2013, an 2002 Mini Cooper S, and an 2014 Mini Cooper Coupe S. Ive had nothing but great Motoring with all 3. Doing normal maintenance, oil changes, tire rotations, will eliminate a lot of your problems. But Ive had excellent luck with all 3. The cars are manufactured by BMW. Ive owned BMWs in the past and they were excellent automobiles.

In the end, I was contacted by an Executive Customer Care rep about my BBB complaint. She was professional and courteous and did everything she said she would do when she said she would do it. This was especially impressive given that her responses relied on many people around Thanksgiving vacation time. She said she did not know why the Regional Management Team would have turned down my request for a tow, and a week later, their decision was overturned. A day later, the new dealership contacted me to arrange EVERYTHING for just two days later. They said my MINI would be finished by Friday, but on Thursday morning, they contacted me to say I was moved to the front of the line and would have my MINI towed back to me, fixed up as good as new, a day early. MINI USA paid for EVERYTHING, and the new dealership took care of arranging the tow and the repair. When you find the right people in the company, I think they really DO care about their customers! One star off for having to work so hard to find the right people, but they have re-earned my business!

The clutch in my 2005 Mini went out suddenly after less than 2K miles. The dealership replaced it after I raised hell. Now, the clutch in my 2007 Mini started going out - after only 55K miles! Ive driven standard transmissions my entire life & never experienced this. My 1991 Nissan Sentra lasted 200K miles and my 1995 Mazda Protege lasted over 100K. Yet the dealerships always say the same thing - driver abuse. I called Mini. Sure enough, its not covered unless its normal wear & tear, which they cant evaluate unless I put down $2K for them to tear down the engine to look at it. If they see any signs of damage that indicates beyond normal wear & tear, then Id have to shell out the money for the repair, too. A clutch going out after only 55K miles is bound to show signs of defect, certainly beyond normal wear & tear! After I read similar stories from others, I decided it wasnt worth fighting. So, I took it to a trusted mechanic and shelled out the $1100 to have them replace the clutch (a few thousand less than the dealership), since my car is still worth over $15K. But as long as I live in a hilly community and an area that Im in constant stop-and-go traffic, I wont get another Mini. I love my Mini and have not had any other real issues with it, but I dont love it enough to have to shell out for a new clutch every few thousand miles!

Our engine light came on on our 09 Mini with only 18000 miles on it. Took it to the dealer and they told us that there was excessive carbon build up on the intake valves and it would cost $1000 to grind the valves! I asked why this happened to a new Mini with such low mileage on it and was then asked what gas we used. We use Costco Premium almost all the time and then we were told that this is the problem. They said Costco gas was poor quality gas, it caused the problem! What BS!!! Its poor quality engine! We are also seeing other people having this same problem, so it is just not us. Mini should stand behind this problem!

By now, every Mini owner should know of failures of the power steering fan, pump and guard and that Mini has pledged to repair or reimburse owners for breakdowns. I applied for reimbursement in May 2013 and have yet to receive it. Mini-USA told me it may be 2014 before I receive my check. My automobile shifter linkage failed within a month of purchase; it spent ten days in service five or more times the first year alone for this one problem that freezes the transmission in 5th gear. Repairs made to this automobile: At 90k miles, I have replaced 4 or 5 clutches, a transmission, power steering pump, throttle body, ac compressor and condenser, fan, alternator, both power window regulators, motor mounts and rear strut. Electrical harnesses connected to the warning system are prone to fail from rainwater leaks and/or require cleaning service. Dealer estimated charges for each of the above repairs average 1000.00 USD. Responsiveness of dealer and manufacturer is almost non-existent. I estimate I have paid 6000.00 for repairs in the last 30,000 miles.

I purchased a used 2011 Mini Cooper in 2013. Let me start off this complaint by saying I LOVED the Mini and always wanted to own one. Needless to say, I have had nothing but problems! Since I have had the car, the following repairs have had to be made: new thermostat, new cooling system, 2 sets of spark plugs, front light replacement, rear light replacement (the bulb burned the casing...should not happen!). Latest issue...clutch burn out. This car has cost me thousands of dollars. The worst part: nothing covered under the sorry warranty that came with the car.

I was riding my old BMW R80 down the interstate when a lady in a beautiful MC passed me on the 4 lane interstate. As she pulled back into my lane a large cloud of oil fogged me and my aging bike. She exited the interstate and was stopped by the failed engine. Again, this car was beautiful with 12,500 miles on the odometer. My grandson and I stopped to assist the lady (in her late 60s) and we were met by the sight of a well ventilated Mini engine when we opened the hood. The oil pan had been ventilated by two connecting rods that were found on the edit ramp. She was quite pleased that werent burned by the oil coming from her car. Or worse yet, had crashed in the oil slick from her car.A month later while riding on the same road, a BMW SUV pulled in front of me (I saw his SUV in my mirrors) and was met by yet another fog job from another BMW product. My R80 has over 100,000 miles on it, I rebuilt it from a basket case and this old scooter has what was once known as BMW quality. I lost a trans in my R100 back in the 1970s and BMW took care of all costs even after the bike was out of warranty. What has happened to this once proud mark? After those two incidents we bought a poor mans BMW. It is known as the Mazda 3. Fun to drive and easy to own. It uses no oil between changes and gives 43mpg on the highway at 70 mph.

Bought a used 2007 Mini Cooper r56 S model for general use. Was in nice shape, good Carfax, low miles (54000) and not even 30 miles down the road in the middle of a four lane highway, the car shut down completely. Had the vehicle towed home and then to Mini only to find that a vacuum pump went out while driving. Gave no warning which led to seizure of the engine. Mini has quoted almost $8000 in repairs and, after calling corporate, they are refusing to assist in any way, shape or form. This is a well known problem and I am shocked that they are continuing to allow this to happen with no resolve. My extended warranty doesnt cover vacuum pumps so no help there either. Just a terrible situation. I hope that someone engages a class action suit against Mini for these problems. Not only did it destroy me financially, it almost cost me my life as no warnings, bells, etc. went off and the vehicle left me in the middle of four lanes of traffic. Mini North America offered NO help, so now I will continue to write others and warn people not to buy these vehicles as they are dangerous.

I bought my 2005 base Mini convertible with around 35K miles on it. I bought at a BMW/Mini Dealership where it was first purchased. I was told I would be the second owner and that all services were performed there since new, including the first power steering failure. OK now, the certified vehicle they sold me had a throw-out bearing noise the day I bought it. I heard it at night with top up and windows up. Same thing with the power steering; it was failing when I bought it. I am sorry, but how can a BMW/Mini tech certify such vehicle? They had had to know it had these issues. Not to mention, the seat memory function was also broken from the day of purchase. All the issues were done under factory warranty. I also bought mercury platinum extended warranty. Now moving on, around 50K, the throw-out bearing noise is back big time. Power steering is noisy again. Once again, theres warranty on the throw-out bearing. No luck with power steering; I had to keep bringing it back and was declined every time until it actually started going out while driving! No power steering! It was replaced at that time under warranty, and the new pump was so silent at first. I was thinking hmm Im still upset they sold me a certified car with major money issues but this time the power steering is fixed good.The vehicle now has approximately 75K. All services are up to date, including resealing the oil pan and the third valve cover reseal. But what the salesperson never told me was that the interval for resealing the oil pan is every 40K as normal maintenance! And the clutch is shuddering; throw-out bearing is about to fail, getting really, really loud knocks with clutch out squeals if I push it all the way down. I have to push it down and let up around 1/2 to 3/4 of an inch to stop the squealing, but its still making noises always. So the clutch components are no longer under warranty. Great. And the power steering that was so quiet a short time ago has a crazy loud noise again and the fan is staying on after the vehicle is shut off. I can make it stop by turning the key on and off a few times. I should be covered for this power steering unit with a deductible through Mercury, but they seem to ask for mega diagnostic tear down money. Its like pulling teeth to get them to even act human. I will do that for the power steering, because its bad and I know it will be covered. (crosses fingers)I was told that the noise of the clutch components may be internal in transmission, so I should authorize a lot of money, so they can tear down the transmission and see. Really?! its the throw-out bearing again. Im not authorizing that obvious leap of faith/ripoff. Did I mention I have records from the first month I owned the car about it not going into reverse unless I for up to 3 full minutes mess with the shift left through all gears and let clutch out in each gear and a little trick I learned while being honked at because I wasnt backing up fast enough? The trick is hold the lever towards reverse and ever so lightly release the clutch pedal a tiny bit. It will go into reverse that way, and it may do so with super sweet sounding ultimate grind, which it does all the time even when not forced to use an awful trick to get it moving backwards.The last time I brought it in, the service writer, whos always so full of tech wisdom, actually duplicated the problem. The service writer could not get the vehicle into reverse, and after fiddling a while, it went in with an ultimate grinding experience. But now, this tech savvy writer has forgotten everything, and it seems all that schooling (self-proclaimed) and BMW-awarded service training has slipped the highly trained uber techy service writer into saying that he wrote on the repair order duplicated in service drive. But I still have to pay $1000 plus for tear down to prove to Mercury what I have been telling them has been happening since it was under factory warranty! I could duplicate it everyday, every time they said cannot duplicate.Well, they could have if they drove around more till they did duplicate it for not long rather than sitting in their service bay shifting the lever around! Both window regulators are starting to fail. I loved this car. Its fun. it looks great, but I would not recommend one to my worst enemy. Oh, thats BMW/Mini. Hmmm. Well, you know what I mean. I will never recommend BMW or Mini without saying They drive great, but youre gonna pay.I tell people if they must have a BMW or Mini and dont mind being in the shop a lot, lease it. Never buy anything from BMW! They are literally spot on to provide you with the ultimate repair bills as soon as warranty is out. BMW is criminal in this kind of treatment of their customers! I mean, really, its pretty well-established. The clutch components suffer from poor/weak/cheap design and parts. Its 2012, and BMW still doesnt even offer a superseded part number for clutch components; no upgrades for you! This is the absolute end of my time with BMW. They can keep their cars, until they fix whats wrong and stop covering up long-standing design flaws. Oh my God, some give them Japans phone number or even GM for that matter for a little updating on their still being filled with really bad electronics from silly connectors long obsolete to flat out... Really, you havent stopped those light from flashing yet! Which ones you say? I say pick anything. BMW electronics and Mini are in need of some updating.Lets say bye BMW/Mini. Never again. I cant wait to get rid of this nightmare that could have been so nice a car if they finished it. Too late trading it in on anything nice, even nicer not made by your dishonest bloated overrated company that smiles at you while lying and... I cant wait for my Lexus or Acura or Infinity. I just cant wait. Own up to the problems. And at least, if youre going to charge for a repair that is due to your cheap poorly placed parts in a nice car, offer a fix. Its called a fix! You know, like when you dont sell a Mini owner the same ** part. Why just fix it!

I was in love with my Mini until it hit 70,000 miles. The first time I was stranded for an engine malfunction was a disappointment as well as a safety risk. If that would have been an isolated incident, I would not have thought much about it. Unfortunately, I keep having issues and getting stranded in the middle of nowhere. The Motor-On slogan should have a disclaimer that tells you to motor-on to the nearest dealership. I contacted Mini and there is nothing they are willing to do besides sell me another one. Why would I buy another least-reliable-vehicle-I-have-ever-owned? That would just be irresponsible. Do not buy this vehicle! Unless of course you have unlimited money to burn.

I really loved my Mini Cooper Clubman S. I bought it brand new in 2009. It was fun to drive and looked very unique and cool. I always got compliments on it. However, I can honestly say that I have had at least one major repair every year since owning it, even though I regularly maintained it at the dealer. Of course more issues creeped up after the warranty expired. To make matters worse I finally paid the car off last March of 2013 and since then, major issues keep coming up including carbon build-up on the engine, crank shaft oil leak, thermostat housing leak, and an oil leak from the turbo charger. This cost me a few thousand dollars worth of repairs within the matter of six months. Now I am practically afraid to drive it not knowing what else is going to go wrong with it. Anyways, I thought I would be saving so much money every month after I paid off the car, but am now realizing I am paying more in repairs now than I did on the car note. I am going to sell it soon and get something known for reliability like a Toyota or Honda. However, I am going to feel kind of bad selling it to somebody knowing how prone to problems the car has. Anyways, I would get another Mini Cooper If I was really rich and could afford to have an extra car on the side as a hobby or something, but definitely not one that I had to rely on long term.

I like the Mini Cooper a lot. It stood up to a wreck but its pretty worn down now and its very expensive to fix. The drain for the oil pan somehow has become stripped and its a custom ordered part. So its not an easy fix. No money is tight and I havent been able to fix it. So Im worried for it.

I am writing because I am shocked at the terrible reviews I just read. I have owned my 2005 Mini Cooper Convertible since November 2005 and have never had a single problem. Of course some of that may be due to the amount of miles I have on it (about 38,000). We drive it from N.C. to Fl and return once yearly. Although there are only a few miles, the main thought I have is, why havent I had any problems in the 12 years I have owned it? Anyway just want to share my good news after reading the previous ones.

My first Mini Cooper was in 2004. It was the worst car I ever had. The battery died in the first three months and it only got worse from there. Like an idiot, I was talked into getting another one in 2011, as the dealer told me how all the earlier problems had been addressed and now they are even recommended by consumer reports. Well, this car is not even four years old and my check engine light has gone off five times already and each time is some new problem I have to pay for. I cant wait to be done with this company forever.

I purchased a 2003 MINI (used) in 2004. Loved the car, but the engine was constantly overheating. While it was still under warranty, I brought it to the MINI dealer in Annapolis, MD. The service department would do various things to fix the overheating, such as, replace the radiator cap, replace the thermostat, replace fan motors, replace hoses and refill the fluid levels. Nothing they did under warranty was a permanent fix. After the warranty expired, and the problem continue to rear its ugly head, I was informed the head was warped. Several thousands of dollars out of my pocket later, that problem was fixed and finally the car no longer had overheating problems. Then I started hearing noises which I suspected were coming from the transmission. I changed the transmission fluid hoping that it would fix the problem and noise; however, the noise - albeit aggravating - continued, yet the MINI continued to operate at a normal rate. Then the unexpected happened: while driving at just over 30 mph, I heard a sound of metal breaking and the car was powerless. Under 90,000 miles and the transmission was gone!

Mini cooper 2002 chilli pack - I love this car with a passion. Trouble is BMW dont love it as much as I do. Otherwise they would make life with this car cheaper and easier to live. Far too much specialisation in the build that makes it that I have to refer to main dealer rather than my own trusted local mechanic. To me it smacks of BMW trying to keep a steady revenue stream rather than provide a true service to their clients. There you are. Have said it now. Happy.

I bought the car for my daughter and I to share after the death of my wife. The 09 Mini S in laser blue was the car of her dreams which turned into my nightmare! I purchased the car used with less than 40k miles and purchased an extended warranty for almost 2k. The car has since had a blown turbo and failed vacuum pump with almost 6k in repairs after the warranty ran out! I have done all the routine maintenance myself and brakes, rotors and tires. I replaced coils, plugs, CVV, and vacuum myself. I didnt have the tools to replace the turbo. Now looking at fan assembly replacement and have the timing chain death rattle. You wouldnt believe the run around you get! I am saving every penny from my second job to pay down the balance to trade it in for a Toyota! I only pray it runs for a few more months until I get rid of it. I tell everyone that asks or looks at the car at the grocery store... Never buy a BMW or Mini Cooper. They are engineered to fail! Run from this car! If it still starts... trade it in. Mini refuses to stand by their product and only until their sales drop to zero will they learn that they cannot abandon their customers. Tell everyone you know about your bad experience! I go out of my way just to tell people never to buy BMW products. I thought all these people were just bad owners that never checked their oil or coolant and that I would have better luck through superior diligence... Dont be fooled! If it looks like a **...and smells like a **... Then its a **!!!

First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.

I bought my Mini 2 years ago this month. A year ago, my car was stalling so I brought it to the dealer to see what was wrong. They told me it was the quality of the gas that was causing the problem. I had asked if it could be the transmission and I was told no, the Mini has a sealed transmission and thats not the case. Needless to say, a couple of weeks ago, I took it to the dealer once again with the same problem. $1,500 later, I was told it’s the ball joints and spark plugs that were ruined. I pick up my car and it’s far worse than what it was in the beginning. At this point, it was not drivable, so I returned the car to the dealer. I was then told it was my transmission and that I need to replace it and it would cost me $8,900. How ridiculous. I bought the car for $11,500, so how can a transmission cost more than half of my car? Im so disappointed at Mini. I thought when I bought the car that was doing a great investment but obviously not!

Mini Cooper Problem 2008 - I have had catastrophic failures before 45,000 miles. I have brought it to the MINI service center for these failures including: replacing spark plugs, faulty coil pack, catalytic converter failure, on-board computer replacement, total replacement of the transmission and currently, the solenoid valve replacement which is not yet fixed.

I bought my Mini in Feb 2015 (car considered new and was a loaner car). In July, we had the car in the shop because the windows wouldnt go up and today the car was back there again for the passenger window. Explanation… because you smoke in the car and the ashes get in the groove of the window. Really? Wouldnt the dirt, grime and stuff coming off the road get into the grooves as well. I guess I am not supposed to have my windows down while driving. I spent a lot of money on my car and to have this lame excuse given to me… well to say the least, I am livid. I did contact Mini and told them what was going on and how dissatisfied I am with the service dept. Lets see what happens next. I also brought up the staining on my seats every time they get wet. No matter how or what I use to clean them, the stains are still there. Of course there was no explanation as to why my seats are water stained.

Purchased 2009 Mini Cooper S for **s 1st car in 2014, 42K miles for $14K. Its 5/8/15 now; Mini is sitting in shop in Cypress, TX. Repairs are now at $5K. Timing chain broken/plastic in the bottom of oil pan. We will drain our savings to repair the car then go straight to dealership where we will LOSE $9K that was supposed to be for **s college. Contacted Mini dealership in Houston: did 90% of original maintenance, confirmed there is a Class A lawsuit against Mini for this reason.

We bought our 2009 Mini Cooper new, and enjoyed it for the first 20,000 miles, or so. Problems so far are: 3 trips for Oxygen sensor. Fixed on the third trip when I suggested the Pennsylvania Lemon Law, gave the dealer three attempts to repair. The next: Aluminum brake rotor replacement. Who knew that a complete four-wheel brake job would run over $2,200?! Then: At 47,000 miles, water pump needed replacement ($900.). Now, at about 48,000, we have a transmission shifting hesitation and lurching. Happy Motoring is being an oxymoron. Oh yeah, the passenger window would go down on its own, like a ghost operated it. It took dealership over 3 hours hooked to a computer to upgrade the software.

I have less than 65,000 miles on my 2006 Mini Cooper Hatchback. I took it in for an oil change and my air conditioning stopped working. I was told the air conditioning was due to the compressor failing. So, $2000 later, I have air conditioning. However, on the repair order, I am also told that the strut mount ($645), Engine fan ($985) and some misc. things like a side axle seal ($347), crank sensor o-ring ($349) muffler bracket ($260) also need to be done.My question is, what is the muffler bracket made of for $260(?) and who has to replace a engine fan in less than 65,000 miles on a car? Ive driven some old vehicles and driven them for a long time but never had the engine fan go out. I cant believe after 6 years that my car should need almost $5000 worth of work! I should also mention they found the O2 sensor was out, again. This is the 3rd time that has had to be replaced. Thank God Mini gave me a lifetime warranty on that - but the dealership wanted $140 to diagnose that it was needed again.This is the 2nd incident I have had with the a/c - the last time it was leaking (thankfully while under warranty). Ive also had the thermostat replaced already. I feel uncertain that I can afford to drive this car another 2 years. The parts seem to go bad so fast I cant imagine what another 2 years will do to my wallet!

Had my 2013 Mini Cooper base convertible serviced at Mini of Pittsburgh, and was to be charged $855 to replace 4 spark plugs and 4 coils. My Mini only has 53,000 miles on it. Mechanic was supposed to call me before they made any repairs, and I had to call them to find out what was going on. The mechanic led me to believe the repairs were already done or in progress, then quoted me the cost. He then also tried to talk me in to having a new belt put on. I Asked if all 4 coils and plugs were bad and the mechanic said no, but they had to replace them all per Mini. I told the mechanic that I was in shock at the cost and finally agreed to take the cost down to $759. $400 in parts over $300 in labor plus cost of diagnosis! You should be ashamed for screwing people like this. I will never recommend or purchase another Mini, and in fact will be getting rid of it asap. Spark plugs arent supposed to be changed until 60,000 miles, and the coils failing at 53,000? Im posting my experience and complaints with Mini and Mini of Pittsburgh with the BBB and online sites.

We had a 2016 Mini Cooper S, very zippy and responsive, stereo was wonderful...BUT it is horrible in snow, the seats hurt your back and neck. It rides like a potato cart. We traded it in for a Ram truck. We spent 40 days, with over 5 hours on hold WAITING to get confirmation of payoff. They lost the first check even though it had proof of delivery. After 3 weeks of no check, Ram stopped the first check, REISSUED another, more proof of delivery, they lost that one too. The local consumer advocate, and threat of lawsuit inspired them to locate the 2nd check. They were rude and short with me, the customer, because I was weary of no action, and NO answers, and NO RESULTS. MY ADVICE dont spend the money on a Mini Cooper. If you do, good luck. Lynae **.

I have a 2006 Mini Cooper. The engine wouldnt turn over. They charged me $359.00 in Oct 2011 and said the battery was shorted out. In Feb 2012, the same thing happened again. They said it was the battery cable and it would cost me $454.00. Since the original problem wasnt the battery I asked, if they would deduct the $359.00 I had already paid. They said they wouldnt.

On 05 December 2011, I took my vehicle, a Mini Cooper JCW 2009, in to BMW Leo Haese Centurion. For a faulty clutch, I then received a quotation for R41 886.07 after telling me that the flywheel and turbo needed to be replaced. I went to the dealer and discussed the quotation as the vehicle is just out of the service plan. The workshop mechanic took me to my vehicle and showed me the turbo and said that the axle was lose and off center. Even after inspection on the turbo that was not the case, but still he insisted that it needed to be replaced. After discussions with the dealership, they sent me a new quotation to repair my vehicle for R8261. They also informed me that they will still replace the turbo and that not all the parts are in stock. I ask them if I can get my car back the next day, so to use it. The next afternoon, they phoned me and informed me that there was a new problem with the steering column, but I can still use it and that it is safe to drive and only the hooter will not work. On arrival, I noticed that the sensor on the dashboard was also removed. On inspection of my vehicle I found that none of the safety features in the vehicle is operational as well as any of the controls on the steering wheel plus the wipers were constantly working. The next day, I took the vehicle back as it was unsafe for me to drive. I was not happy that the whole truth was not told to me about the state of the vehicle as I would have never taken it. How could they give me a vehicle that is clearly unsafe to drive?On the 08 December, I paid the bill of R8261 and asked for the spare parts that were replaced on my vehicle, but they told me to get the parts, I must pay a further R2000 for it. My question is, why I must pay for my property. Is this the case or not? The sensor on the dashboard was not replaced as the part was not in stock and up to today, I have not received that part. On the 11 January, the turbo started to whine on the vehicle. I got an appointment on 16 January 2012 to book in the vehicle. I requested them to go with me to the vehicle so I could show them that the pipe from the air filter to the turbo was loose and that was not fitted properly and that I wanted them to remove a special wheel nut on the right back wheel. They told me that that will not be necessary for me to show them, they know what to do.On picking up the vehicle, I noticed that the wrong nut was removed. After informing them, it took them one and a half hour to bring a nut and told me that that is the nut removed. At closer inspection, that was not the case and that the nut was still not removed. I already paid them R376.20 for the work done. I decided not to leave. Before the work was done at around 18:30, they told me that I must leave and that I must sign the job card which I refused. Then they asked me and not in a friendly manner to leave with I did. On arriving at home, the turbo was still singing and I noticed that everything I asked them to do they did not do. Now, why must I pay for work not done and what did they bill me for? On the 01 February 2012, I took my vehicle for the Mini call back (water pumps) to Nelspruit BMW. They also inspected the vehicle and phoned that the turbo needed to be replaced, not understanding what was going on as the turbo was replaced less than 2 months ago. The workshop manager explained to me that when they, Leo Haese Centurion replaced the turbo, they did not fit the air intake pipe correctly and or the seal was pierced and broke off and went through the turbo, thereby damaging it. I now need to replace a turbo again that was not faulty in the beginning and was not installed properly. After all this, I have to ask the following: 1. Why must I replace the turbo because of bad workmanship? 2. Why did I have to pay for work not done? 3. Why was I treated so badly when I was not happy with work done or the lack thereof? 4. Why was I lied to and told that the nut was removed? 5. Why did they not listen to me when I wanted to show them the work? 6. Why was I over quoted on 05 December? 7. Why did they give me a vehicle that was unsafe to drive? 8. Where is the dashboard sensor?9. Why would I ever want to go back or recommend someone to go there?My vehicle broke down on the 20 Feb 2012 in Nelspriut. After inspection of the vehicles turbo, we found that the piece of pipe was in the turbo fans and that the pipe that was damaged. I phone Leo Haese Centurion. After talking with them, they told me that whey will not help me in this matter.I am standing before you for help in this matter as I do not know how I will be able to resolve this problem and I am disgusted at Leo Haese for their treatment of me, a paying customer. They really put the name BMW, which in the past stood for service par excellence, in disrepute. I hope you at BMWSA can help me in this regard and right the wrong that was done to me

I had a Cooper S 2008 which had few issues only. Oil leaks. AC compressor failed. Gear box will not go after 3. Talking fair. NEVER buy this crappy product. I will not pay a penny for 2015 brand new with 10 years warrant. THANKING you and hope readers will know its good if you have 2 cars and you work for the agent.

In 2013, I bought a used 2012 MINI Cooper S R56 with 10,000 km on it. I like this car, but in Jakarta theres many broken road...and this car is low...so Im not recommend this car in broken road city. The performance is amazing...Im happy about it. But in Jakarta, the used car cost 60k USD...so its expensive here.

2005 mini. In August 2011 at 74,000 miles the electrical fan stayed on after work the next morning the battery was dead and the dealership wanted 5k to do the repairs of the power steering pump/fan, radiator fan, and new battery. I could not afford that so the car sat in the driveway until I decide to attempt the job myself. Well $500 later, and two weeks. I completed everything the dealer ship said was wrong. EBay man’s best friend new radiator fan $180, Rebuilt pump (send yours in the rebuild yours) $250, new battery $85 advanced auto parts.January 2012 the transmission starts to slip. Seems like it is going from second to third gear. Seems to be getting worse. For as expensive as these cars are you think they would be a little more reliable. All the reports I read online say the same thing these issues all start between 70-80k. Come no MINI / BMW fix these on your dime, you know there is problem quit sucking our pockets dry while you are getting stacks of cash from people buying these cars and paying these ridiculous repair costs.

I bought my 2009 Mini Cooper Clubman S used at 20,000 miles in 2011 from a local dealer. At 63,000 miles (after the warranty ran out), it was discovered that the head gaskets on the engine were blown. This was discovered by my mechanic during an oil change and fluids top-off; I had to have it towed 45 miles to the closest dealer. Ferman Mini in New Port Richey, FL, who did the work, promised me my engine would be like new - after paying $4,500 to fix it.At 67,000 miles, I noticed that the water coolant tank had black sludge in it (no warnings or nothing, just happened to check the water level). Mini of Ft. Myers has had my car for 2 weeks - they took apart the oil casing, the gasket heads and turbocharger and still couldnt find what was wrong. They still cannot find the point of failure and have said the only option is they replace the entire engine for $10,000. Or I could trade it in for $3,500 for another Mini from them. And I still owe $9,000 on my loan (thats $23,500 for the loan, previous and current [suggested] repairs). The repairs on this car cost more than the car is worth and more than I owe..... For someone just out of grad school, I now have no car, cant afford the payments to fix and cant sell it. Never, ever buy a Mini Cooper. Im heartbroken as I loved that car. Ill be paying it off for the next 20 years.

I bought 2012 S Hardtop brand new in Aug 2011 and it has been a great car. I have a six speed manual with the full electronics, cold weather, comfort and sport packages. Over the last four years Ive had a couple of minor issues but the Mini warranty covered them and I havent spent a dime on anything other than gasoline. There are some things about the car that are inconvenient, like needing to take the car in to get a fuse changed or that the TPMS light will come on every time the weather changes. But in four years I think Ive had to take the car in three times for something other than a standard service. I bought the Mini as a replacement for a 2007 Prius and this car has had a quarter of the issues that the Prius had.

I bought a used 2011 MINI Cooper S in 2012. One year old, 11K miles. Although fun to drive when its running properly, this car is a LEMON. Im currently at 62K miles & change, and have had to replace the ignition coils twice, spark plugs, a cracked hose, brakes, pieces of the interior and am now facing a major engine repair. Oh, and the pin holding the rear windshield wiper fell out, and the emblem on the hatchback fell off. This car is a CONSTANT source of frustration--and a very expensive one. Out of warranty, but at the dealership every other month for some repair or another. Its infuriating. As soon as Im able, Im trading this car in and getting a Honda/Kia/Hyundai, something reliable. This has truly been the worst ownership experience Ive had in 27 years of driving. I HATE THIS CAR.

I bought my Mini from the dealer - the owners daughter had driven it for 11k km. I got an extended warranty 160k and then it took two weeks to get delivery because the electronics in the car wouldnt allow it to pass emissions. Since then I have put 90k but have been through hell with the electronics telling the car the brakes were worn out 3 times but they werent, sometimes it wouldnt start, the CD player quits all the time, the air bag light comes on all the time etc etc. Its endless to write it all. The dealer each time says They cant replicate this condition and reset the computer. We can land on the moon but cant fix a Mini. Stay as far away from a BMW Mini as you can. Great car to drive - just too many problems and nobody that can fix them.

A year after I got the Mini Cooper, and just by coincidence, I looked at the car jack. It had some surface rust on it, but nothing else was rusty around it. I asked the Service Agent to correct it, but he told me, that it would not be an issue in the future. Now, 3 months after the warranty ended, the rust has corroded the welded seams and springs. When I took it back, of course, it was not their problem now, and the clerk told me that if it was broken, maybe they would look into it! So it means that if I used the car jack and it broke on me, with physical harm or injury, then maybe Mini will do something? I guess liability is cheaper than a $75 car jack.

2005 Mini Cooper - When car is going between 5-8 miles per hour it goes into neutral, but if you give it gas and get it rolling faster its fine. Automatic with only 69,000 miles.

I bought this 2008 Mini Cooper Clubman S in April 2013. The car was one owner and it only had 36000 miles on it. Did a Carfax and all it showed was it had been serviced for tire problems 4 times. I bought the car and the salesman and finance person really pushed me to purchase a extended warranty stating that when you purchase a used car you should protect yourself just in case. I walked away for a few hours to think about it and decided that I would purchase it after I asked the financial manager if something was wrong with the car that they were aware of that they are not disclosing to me. He said no absolutely not. Well 31 days after purchase car starts sounding horrible. I took it to checked out and was told my thermostat was bad. I said, Is it under my warranty? After calling the warranty company, I was told the thermostat was not covered but the thermostat sensors were covered. And fyi when purchased the thermostat the sensors come on it. $700 for part and labor. But the car still was acting strange sounding loud in the cold, also tires going flat in cold weather, my engine comes on and my brake light come... I take it back in, I was told I needed front and back brakes, rotors, brake sensors $850 still not fixed and its not even 40000 miles on it. Next was told to get oil changed and filters. Another $250 still not fixed and warranty hasnt covered anything. Now it barely runs, it sounds like a diesel truck running and its missing on all cylinders. So I now have had the spark plugs and spark plug boots done. $400 more. And now I find out this whole time BMW and Mini Cooper cars from 2006 to 2012 has a messed up turbo charger when they made it. The casings was made too small and there is not enough spaces inside to allow proper air to flow thru and so the turbo and seals are getting so hot that it has been melting and warping the case and it is slinging oil and gas thru the turbo charger. Which is just the beginning, the trunk locks and doors locks are not built correctly. Just to mention a few. After paying $ 20000 to $30000 for a vehicle and the cars are poorly made. And instead of recalling all cars to fix what should have never been the consumers problem or to pay to be fixed which from thousands of people that I have read that we all have spent an average of $5000 to $10000 to fix one problem to incur another one over and over. I say it is time that the consumers that have purchased the Mini Coopers that we start a class action lawsuit against BMW/Mini Cooper/Peugeot corporations. To refund all of our money and either purchase our cars back or permanently fix everything. They cant blame drivers causing this problem when there are hundreds of thousands of people that has been stranded, involved in accidents due to these damaged engines as well as everything on these cars and others where their cars have started fire due to all these headaches. These companies are to be held responsible for our lives and others that they are putting in harms way every time we start and drive these cars. If everyone is fed up with all these companies not doing whats right, please lets start a lawsuit against all of the companies involved with making the Mini Cooper before we are broke and cant afford to be broke down or wreck with engines locking up or paying monthly payments on cars that we should be paid to drive these pieces of crap. Contact me spread the message and word. To other Mini Cooper cars, Time to take action.

I have sent many many e-mails to mini of Towson and mini of america and they indicate that the peeling of the coating on my rims is just curb scratches. Well dealing with this type of answer indicates they DONT care about there customers and maybe future customers.Based on this I will not buy another $28,000 car from MIni who does not care

Only three thousand miles, so far so good. And Im extremely abusive with my manual mini cooper.

2005 Automatic Mini Cooper. I had always kept up on the service and oil changes but suddenly when I was driving there was a strange noise. I brought it to a mechanic; he said I need a new transmission. It will cost up to $9000 when the blue book value of the car is from $4000 to $7000.

We bought our Mini in 2009 from Vaughan/HWY 7 Mini dealer north of Toronto. My wife really wanted it and I trusted all the positive reviews. We serviced the Mini at Vaughan/HWY 7 service center all the time. Our last oil change was in March 2014. Early June 2014 on a Sunday my wife was driving back from her volunteer work where the Mini stopped running behind the red light. I rushed to help and eventually towed it to a mechanic shop. No warning or sensor lights ever came on. Next day the mechanic ran a diagnostics but couldnt find anything. The computer showed nothing. Then they drove it around with probes attached to the engine, which they realized the spike on the temperature. They said the coolant and the oil in the engine are mixed. I tried to take it to Mini but they said they are so busy we have to wait till July first (3 weeks later!!). I had to change the engine, they said the engine is done! Cost me $8,000. Minis Vaughan/HWY 7 manager never returned our call. I called Mini Canada, they said since our technicians have not looked at it they cant do or say anything about this matter. Faulty engine, poor service, poor everything.

On February 3, 2014 I took my car in to have the key checked out because it was not releasing when the car was cut off. This has been happening for over a year and reported to my service guy at the dealership on my last visit for appointed oil change, etc. I was told nothing was wrong. On this appointment, with 16,000 miles on a 2011 Mini Cooper, and one month before the warranty expire because of the length of the warranty, three years or 39 thousand miles, I was told that the cup holder had leaked coffee or something brown into the computer and that had caused the problem. I was told that the warranty would not be covered for that problem and it will cost me $1200 or $1300 to repair. I just read another complaint and the customer was told that you should only used cans in the cup holder!!! Why are the customers not told this and why do they put the holders on top of the computer if this problem occur??? My car cost over $30,000 and something so harmful should be taken care of by MINI COOPER, NOT THE CUSTOMER!!!!!

I’m not sure exactly how to write this experience up, but here goes. We recently visited a dealership with an intent to purchase a Demo as part of #Performance Auto Group’s sales flyer posted on Auto Trader. We went to the dealership we had visited about a year ago and had the opportunity to test drive a Mini. We weren’t ready to purchase at that that time based on our budget, but the service was great and staff supper friendly and helpful, so we returned to this location. First visit we tried a car but for some reason found it really rough, we felt like an egg that had been scrambled after driving it. When we got back we advised the two young men at the dealership and were told that was the Mini experience. At this time they snickered. We advised them of our previous experience and they said it’s the tires. They’re new. After a few more exchanges, I said, I guess that means we aren’t Mini people, and the young man said yup. I want to point out that we weren’t offered to try another car to see if we thought the same thing.We left and ended up at a used car place where we tried a 2017 and we actually enjoyed the ride. The first visit was on a Monday, and on Thursday my partner and I returned to that original dealership because they had four Demo’s at great prices and low kilometres. I asked about the last Demo that appeared on Auto Trader that same day (the same young man from the other day), he advised it was out. I had to ask clarifying questions, Is it on test drive? No, Can you find out? He comes back and advises it’s on loan to a client. What does that mean? It’s on loan, When will it be back? I don’t know. So we took our phone out and looked up for another car to try, and apparently that was off site as well. He hadn’t seen it in a couple of days. Is it sold? No, Can you find out? He disappears. I’m about to blow, you have to understand he’s just standing there and the body language is saying go away. It’s very clear he doesn’t want us there. He’s not checking the computer and when we ask him to check, he ask us what the vin# is. We didn’t know it and he said, You should know what car you want, it’s like this the whole time. I asked him about the last car and he said, I don’t know anything about it, but he did offer a new car. Interesting to note the first car we test drove was at the back of the shop in amongst other cars. I’m pretty sure there was something wrong with it.So after we left on the first visit on our way to Burlington we were divided. I thought they were laughing at us because we were old and old people shouldn’t drive Mini’s (we are in our 50s), but my partner thought it was because we were a gay couple. My partner didn’t want to go back but we had such great service once before, I really felt it was worth a second chance.I have to say we fumed all weekend, because we’ve been shopping for about a year looking at various places, from Toronto to St. Catherine’s at this point and we had tried Volvo’s, a Jaguar, a Cadillac, even a couple of pick-up trucks (he wants one thing and I want the other and it’s for me), not all places are the same but it has been some time since we’ve walked away with this feeling. Most places are Here’s the key. Let’s go, or See you in a bit. Most places are welcoming and the agent usually ask questions and if you don’t like the first vehicle it’s, Let me show you another, and the end we exchange information.I was so frustrated that night, I didn’t even realize how much. When we left that place we tried a BMW X4 that I spotted in a John Bear lot. The drive was excellent and the sales rep was in the back seat and at one point I started to laugh as I realized some of tension was beginning to dissipate, the difference between sales agents. That weekend we visited the Kitchener location and had an okay experience. We even stopped in Paris ON, and tried a AlfaRomeo Stelvio, again super great staff.I had emailed the dealership and #Mini Canada about our experience, the Corporate office advised that they are independent of dealerships. The manager had investigated and found out that the first car was loaned out as the clients car was in the shop and the second car was getting cleaned, but this doesn’t address that we were shunned from buying a Mini at that location. I emailed again, more in detail like this explaining our experience of homophobia over the last fifteen years so they would know we were genuine about our experience not being right. Head Office #Kelsey ** again advised it wasn’t Mini Canada’s issue and to deal with the dealership. Finally I received an email from a manager for BMW/Mini in that area and finally he replies with an email that says they will review training with the reps in question as well as they are looking into sensitivity training as I had suggested.So all good right?, No! I now need to know that Mini Canada head office are concerned that the people representing their brand and their products aren’t discriminating against older people and gay people and any other discriminatory combinations out there. I find it hard to believe that BMW/Mini wouldn’t ensure these retailers are representing fairly, but according to the replies I got IT’s NOT THEIR CONCERN. To me, it’s one in the same, different people may own the brand versus the product but they both represent the same thing. I’m hoping no one else has a similar story.

I was with my children and had to call the roadside assistance due to temp/engine light suddenly coming on. I also was told there were no carriers in the area and we were on the freeway and it was getting dark. There was no sense of urgency and she said, We will keep trying and call you back. I called a tow company after dialing 411 (took 5 mins) and called Mini roadside assistance back and told them I had found a place that would do it. They asked me for the number and name of company which I gave them. The woman said, Thanks for doing this, I would have never found it. (Isnt that their job?) After waiting another 45 mins we were finally rescued. I just wasnt impressed with the level of service and cant imagine how its even functional. She kept calling me the wrong name and said, Where did you say you were again? It was almost comical. I love my Mini but this was not good.

I purchased my 2006 Mini Cooper S brand new in January 2006. The car currently has 108,000 miles, which are mostly highway miles as I commute to a job out of state a few days a week. Since purchasing the car, I have had a myriad of serious and unsafe issues starting with the replacement of run flat tires within the first 2 years of owning the car. Those tires run $350 a pop and if you run over a nail, you have to replace the whole tire. They didnt warranty them back then, though I think they do now. For the first 65,000 miles, I did all my maintenance at the dealership, but switched to a National Auto Care chain as the dealer costs were 40% higher for the same work. I changed tire to regular tires with a warranty to stem the bleeding.The latest issue began two weeks ago when I noticed the car was slipping between second and third gear when running for a while in stop and go traffic. The car shifted fine when cold. I brought the car in for a check up where I was referred to a National chain transmission repair shop where I was informed that my CVT would need to be re-manufactured at a cost of $6,000. I was also informed that my power-steering pump is leaking and the power-steering cooling fan is not working, so both need to be replaced. As much as I love this car, and even with these problems, I still do love the car, but I cannot recommend it because the premium price I paid for BMW engineering does not translate to reliability. These issues should not be occurring at this point in the cars life.I will be without a car for another week, at least, because the valve joint they need to re-manufacture the transmission is on back order as they re-engineered a new valve joint, for the originals were prone to premature failure. One would think BMW would address this or work with their customers on a reasonable repair cost for this. Unfortunately, when I called the dealer I purchased the car from for assistance, they quoted me over $10,000 for the same repair. Needless to say, I will never buy a Mini or BMW ever again. I am aware of class action suits in NJ and CA regarding this issue, but I cannot find anything in MA. If there is, or if there is an attorney looking to start one, please contact me.

I just had to take my mini in for service as it sounded like a diesel it a metal rattle noise was quite obvious. I have a 2010 mini Cooper S that fell victim to a large issue two years ago just prior to the mini Cooper recall. I am not sure if that recall is in fact tied to anything with this problem but that day the car had to be towed to the mini dealer and it only had 30 some thousand miles on it. Now Ive taken it in and been told the timing belt tensioner is in fact completely broken and the car drained 2 1/2 quarts of oil- etc etc. The car only has 52,000 miles on it and if it even looks different I take it to the mini dealer for service constantly. This is not a car that has been even given the opportunity to be neglected. This particular repair is over $2400 which is extremely odd especially with this particular car and how Few miles its driven. I have now read about the unusual timing belt problems with Mini and I would strongly suggest as per a previous article I read that the 2010 Mini be included in this consumer complaint - and seriously looked at as a potential recall problem. This can be extremely dangerous and needs to be addressed immediately. As I write my car is in for service of this exact issue crossing my fingers.

Broke down within two weeks of purchasing new car and had to be towed. Issues that were brought up on many occasions while under warranty were ignored or told were not unusual. Only to find that post-warranty, I am told the car engine is damaged and car is not worth fixing. This is German engineering? This Mini Cooper was garaged and serviced religiously. Either we got a Lemon or Mini Cooper is all marketing. Needless to say, I will never purchase another BMW car!

My cars power steering will intermittently fail while Im driving. When I turn the car back on, its fine again. I already had one pump since owning the car, number 2 will be next. When will Mini recall for this problem?

I have only had my Mini Cooper for 2 years and I have had thermostat problems 4 times, and it was replaced; the windshield replaced; the windshield wipers broken; tune ups and oil changes that are astronomical; and currently, electric problems. I have had more problems with this Mini Cooper than I have had for any other car in my life. Im beginning to believe this product is a lemon, a true sour lemon. After it is fixed, I am trading the damn car in. I have put more money into this car than I have had with a Toyota. My old 1996 Toyota Celica 25th edition runs better than this damn car and it is 17 years old. The car may be cute, but looks are deceiving. Do not buy a Mini Cooper. I repeat, do not buy one. Go buy a Toyota.

So here is what I think should be taken care of under a recall for my 2006 Mini S: 1 ) coolant tank - Should be molded from one solid piece; too close to the heat shield. Thats what makes it crack. And they all do it. 2) transmission - Thing is made to break. There are over 1000 complaints on this problem. And nothing has been taken care of. Big problems. Other than those problems. Love my car.

I purchased a used 2002 Mini Cooper S from Mini of Knoxville with 70,000 miles. I thought I was purchasing a great car from a reputable dealer but it turns out that I was not. After just a day, the clock stopped working and a screw fell out of the lower dash trim a week later, and in the following month my windshield trim began pulling away.Within the first month, my power steering pump went out nearly killing me and my wife. I tried to work through Mini USA and I was told to take it to a dealer who preceded to tell me that I had a whopping $3400 in repairs! I told them I just bought the car a month ago from them!The car needed a P.S. pump ($1400), front control arm bushings, total shot ($900), crank pulley, balancer and belt which were warped ($500) and that the brake fluid and coolant were in terrible shape (remaining cost). Oh, and by the way, the tires were the wrong size. This is the way I was sold the car. After fighting with the dealer, they replaced the pulley and belt and thats it. They told me sorry, you bought a used car. Where is honesty? I thought we had a lemon law, it turns out not so much. I removed the p.s. pump and had it sent off and rebuilt for $225 and replaced it 30 minutes total. WHY is MINI so EVIL?

Reading these reviews renewed my anger at this crap company. Bought a 2008 Clubman 3 years ago. Fine the first year minus needing brakes. End of year two: dies in the middle of an intersection. A tow bill later Im told a belt in the engine snapped and bent valves. Engine is basically rebuilt (I later Google and find out that at 60,000 this very belt goes out in almost every Mini Cooper). LESS THAN A YEAR later, car dies in an intersection. Another tow bill. Faulty cylinder heads in rebuilt engine. Then, this winter. Driving to Ohio on the dark roads of Indiana country with my fiance and our dog. Car stops accelerating. We smell burning and pull over. Car is dead and barely makes it to the side of the road as huge semi trucks fly by and shake our stupid car. We feel like we are going to die on the Indiana interstate in a dinky small town. Merry Christmas to us. One day, two tow bills, one hotel night, one rental car fee we are at our destination. It took Mini a full month to tell me (after I borrowed a friends Triple A to tow it over a hundred miles to Chicago) what was wrong. That changed about 5 times. First, the cylinder (AGAIN). Then, a hose. Then the radiator. Then I was told the warranty wouldnt cover it because I had maxed the extra warranty I bought which had thankfully failed for the first two engine failures (at this point my warranty had paid 9,000 MORE than the stupid car is worth). After a full week of arguing with the ** head of maintenance (whom was ONLY nice when I was giving them money, but was a huge ** once I called Mini out on their crap cars) now my insurance is paying because Mini convinced them the damage was caused by a flying pebble we somehow didnt feel hitting the engine. I will be selling it for nothing near what I paid and NEVER EVER EVER getting this car again. I have told every single person I know not to buy one, either.

I bought a brand new 2006 Mini Cooper S convertible in April of 2006. I have brought the car several times to the dealer for maintenance and minor service while the car was under 36,000/3 years. I have complained three times before the 36,000 mile mark that the engine was loud from a knock/rattling I heard and each time, it was dismissed by the dealer as XYZ. Assuming they were the experts, I figured it was nothing. Well the knocking didnt get any better over time. The next time I brought the car to the dealer, it was two years later and the car had about 43000 miles on it. Keep in mind, I own two other cars, so driving this wasnt a priority. It was supposed to be my fun car. I hadnt returned to the dealer in two years because I thought the car was out of warranty and I can get oil changes cheaper locally. This time, when I went to the dealer, I brought this up again and told them specifically when the knocking occurs which they never asked when the knocking or loud engine sounds occurred. I gave them specifics and suddenly they were able to figure out what it was. Now that the car is out of warranty, its the dual fly-wheel that knocks and its $3,500 to repair. I was unhappy to hear about it because I brought it up when I bought the car but since I am not an auto mechanic, I didnt have the technical name of what it did. It also knocked the loudest when the car was cold. What pissed me off is that they acted like I was crazy. The worst part is they accidentally gave me a copy of a service bulletin from Mini corporate that addressed the dual fly-wheel problem from 2006 then revised in 2007 then again in 2009. The long and short of it, they knew about the problem and according to the service bulletin, it allowed for repairs at customer request. I called Mini corporate and told them my story. They said that they would help but didnt because the car hadnt been brought to the dealer in two years. In the end, nothing was done because the car was over four years old (although under the 50,000 miles limit). I did not know there was a drive train warranty of 4 years/50,000 miles. I assumed it was 3 years/36000 miles. This is the number one reason I didnt go back to the dealer. To add insult to injury, the dealer told me that if I had come before the car was four years old, they would have helped me, but I did, several times. Had I known how inferior Mini cars were, I would have opted for the extended warranty or another manufacturer. I have owned over ten cars and never had a problem like this. I do not have $3,500 sitting there waiting to fix a transmission on a new car, especially after paying over $30,000 for it. I asked the dealer to get me in touch with the regional person and Im still waiting three months later. I asked the dealer for something in writing stating that they are not covering it and still waiting on that. The sad thing is that, I have had better experiences with less expensive vehicles by other manufacturers like Toyota, Mazda, Nissan, Chevrolet, GMC, and Mercury.I just wanted them to honor the service bulletin they knew existed. I just wanted my car fixed for a known defect.

Great car, street legal go cart. Sporty quick and a wonderful community of drivers. Small head turning car. All in all best car I have ever owned and still a manual option. Now I am out of words to add to get this glowing review.

Mini Cooper convertible S car is a very sturdy, fun ride. Mini has since updated their options which now includes a much more comfortable ride with a lot more options. Love the ease of the convertible top. The ride was a bit stiff for long distance motoring but has since been fixed to accommodate more comfort, electric seats, backup cameras, just to name a few. Such a sporty fun ride that I feel very safe in.

I was so excited when the Mini came to the US and bought one of the first off the boat in SF. Little did I know the nightmares to come. My husband and I were US Park Rangers in the west when we started to hear a whirring noise coming from my Mini. We were about to transfer to a Eastern NP September 2009. We have always had the car serviced and people would remark how well we took care of our car and how it looked new!The government moved us but we drove our vehicles to Virginia. The whir seemed more prevalent when arriving. It was quite upsetting, as we knew we were on a tight budget. I have not been working for a year due to illness. My husband starting doing investigation on the web and was reading about so many people with transmission problems. He got very upset when he saw the costs to replace it. He then wrote to a ask the mechanic online, paid his fee, and he also said it sounded like a transmission problem. We did not have the funds since we had to find a rental, put down deposits, etc.Our daughter had a new baby who was premature and I offered to help while she went back to work for a month until he was strong enough for daycare. I kissed my husband good-bye as I headed to Florida. Little did I know that it would be the last kiss of our 38-year marriage.He was so worried about the car and if I would make it. He called around to dealers to find out pricing of a new transmission and we were shocked! I found a nice mechanic, not a dealer in Florida to at least drive and confirm if it was truly the transmission. It was, I remember calling to tell my husband. It was nearly the end of the month and time to return. He did not want me to drive alone back to Virginia. He decided to have my son follow me home. Yes we were upset and worried about the costs but decided to at least get it back to the area. I tried consoling him on the phone that night, all was going to be Ok, and we would just have to take out a loan. It was stressful enough just moving and starting a new job. I was going to return home in 9 days. I never heard him so upset.The following morning, my cell phone rang. I received the dreaded phone call. He was found dead in bed. My nightmare began. After many E-mails and phone calls to Mini USA, I was told they would surely look into helping me. Before they could give me any assistance, I needed to take my vehicle to Mini Sterling first for a diagnosis. She seemed compassionate. I needed to fly back to Florida and drive it back. It had been only one month since my husbands death and kept in contact with Mini USA to let them know my progress.I spoke with a local Mini Dealer and they also seemed compassionate. I really thought I would be compensated for a bad transmission. There were so many articles and complaints online regarding faulty transmissions.I made a appointment, they took apart my car, and I wound up paying full price less a 10% coupon discount off of the labor. It devastated me! I was led on that there might be help by both Mini USA and local MINI. My cost was close to $5,000. I was informed that it would be in my best interest to have the clutch done at the same time, even though it was not needed because in the future it would be costly. I was told it would cost thousands of dollars to have to drop the engine, transmission, etc to get to the clutch. I agreed. I knew, with no income it would be even more difficult in the future.I had close to a nervous breakdown, had to meet with a therapist and was put on medication. This was too much for me to handle.Lets now fast forward to the present regarding this costly transmission and clutch! I moved to Pennsylvania to be closer to my 90 year-old mother. A couple of months ago, I noticed that the car seemed to shutter when letting up on the clutch in first, second and reverse. I could not get it into the shop earlier since I am having health issues and my time is filled with doctor appointments and therapy. Finally, I looked at the warranty on the clutch and saw it would be running out in March and figured I needed to get it to a dealer ASAP.Last week, I took it to PA mini, gave them all the invoices and told them it was under warranty. I get a phone call that day saying Sorry, it is your flywheel which is not under warranty and that will be $2,100! I am disgusted! I have been online. I have talked to mechanics and everyone says that it should be under warranty. Mini VA should have seen if there was any problem with the flywheel when they did the clutch and transmission. I was also told that a problem with the flywheel is caused by the clutch not working properly! I nearly had another breakdown. I am so disgusted. Does MINI never stand by their work? Do they always find something else to blame it on? Why do I think this way? Let me tell you about the last problem I had with their dealer in VA.When I had the clutch and transmission done they also did an oil change, oil filter, and air filter. The very next time I went for an oil change, I used a local shop that worked on Minis. It was closer, I did not have to drive nearly one and a half hours and they were cheaper. This was a very reputable place. I sat and waited in their office. The mechanic came out and asked who did the last oil change? I said minii and he said, they stripped the oil pan screw. I was upset, immediately called Mini, spoke with the service manager and he said they probably stripped it. My guy said you dont strip a screw taking it out, only when you tighten it. Mini said bring it in. Then, my guy could not even change the oil filter. It was so tight. He did not want to break anything so I said just leave it. He physically showed me. His mechanic worked for 35 years and never had this problem.I took it to Mini. I explained that I needed this done ASAP because I was just informed I had cancer and needed to drive to Floridas Cancer Hospital for Women. I also wanted them to check over the car that everything is in good shape.Can you just imagine what happened? They said it was not their fault for the screw and that it happens after time and I need a new oil pan and gasket. The bill would be around $1,200! This was unreal. They said I also needed a shaft seal and element if I wanted to safely go to Florida. They said they checked out the car totally and that is what is needed. I felt they should replace the oil pan for free, they would not but did not charge me for labor on that job after really losing it! So I had them both done.Now here is the kicker. When I went to MINI PA and found out about the flywheel they do a inspection. On the paperwork I received, they suggested a new crank seal and oil pan. Just what I had done! I told the manager that and he apologized and said he had not seen that I had it done but there were some dried oil drops.Can you now see how I do not trust any of the dealers? I am out thousands of dollars and still have a car that needs a new flywheel. Is this the way an owner should be treated?