Since March, 2018 I have been attempting to resolve an issue with the timing chain in my 2008 Mini Cooper S. The timing chain failed while the vehicle was in motion on the highway, causing the vehicle to lose power. A dealership has confirmed that the timing chain is in fact the problem with the vehicle (it may also be the case that the timing being off is causing issues with the valves). Conversations with the Mini USA customer relations and even BMW North American (their parent company) lead nowhere, and the manufacturer refuses to take any responsibility for the defective timing chains in these vehicles. There was a class action lawsuit regarding these timing chains, but Mini somehow got away with not having to issue a recall despite the obvious safety issues caused by timing chain failure when a vehicle is in motion. It is criminal that Mini refuses to issue a recall and refuses to assist customers with necessary repairs associated with their defective manufacturing. These cars are fun to drive when theyre operating properly, which isnt the case most of the time. I would rate them lower if I could, but 1 star is the minimum. Buyers beware! Mini is a shifty and dishonest company that will not stand behind its product.

Recently my own Mini Cooper taught me more than I ever wanted to know about interference engines. Apparently when the timing chain tensioner fails it destroys the engine completely. So my Mini, which I love, which was my only way to get to work and help keep this country free is now sitting on a $12,000 repair bill. Now I am left to explain to my wife why she will not have a vehicle available to take my 2 and 3 year old to the dentists because I need to make money to pay off the car loan on a vehicle that is essential worthless. So needless to say I have done my research and have found a plethora of issues concerning the timing chain design problems that plague minis. From my perspective it just does not seem fair. I want to get this issue resolved. Better yet I would like to get this issues resolved without the necessity to take out a second mortgage.

2012 Mini Cooper Convertible. I love the car but a problem developed over a year ago. The problem is the fuel gauge. It is entirely inaccurate. When it reads half full for example, there are just 3 gallons left. The dealer has tried several times to fix the problem without success. Anyone out there that has had this same problem, please post your experience.

Only three thousand miles, so far so good. And Im extremely abusive with my manual mini cooper.

I first purchased a used 2011 Mini Cooper Countryman with automatic transmission in early 2015. I owned this car for 4 months and at about the 2 month mark I noted the transmission seemed to be having a hard time with the shift into 2nd gear when the car was cold. Initially, it was so infrequent that I thought it was nothing but then my boyfriend noted the stutter as well. Throughout the third into the fourth month of ownership, I returned to the Dealer for service three times trying to correct the issue. They insisted they could not duplicate the problem even when I left it for several days so that they could run the car cold. I was moving to Greenville, SC and was uncomfortable driving that car that distance with a faulty transmission so I traded in the car on a new Mini Cooper 4dr hardtop.It is important to note that I had purchased a rear mount bike carrier from the same dealer about 2 months prior and had used it only about 6-7 times since the $700 purchase. I dealt with the same salesman on many occasions throughout the 4 months, Ryan **. When I decided to trade in the 2011 for a new Mini, he was aware of my need for a rear mount bike rack. When I picked the car up at the time of purchase, they had to remove the bike rack from the Countryman and install it on the Cooper. They were unable to but assured me that mini had an adapter for it which was not yet available.I moved to Greenville, SC and after the winter, I went to the local dealer, explained the situation to them and asked whether the adapter was available. They informed me that with the 2016 year model, the rear mount bike rack required a factory installed option to be a part of the car at the time of purchase and that there never was nor ever will be an adapter. My car did not have a factory installed bike rack option. I have a shoulder issue that prevents my using a car top mount. Mini of Rochester AND Ryan ** failed to provide me with a suitable vehicle for my needs and in effect lied to me at the time I picked it up (note, I had not yet ever driven it off their lot after purchase) regarding the adaptability of the car I purchased.I am stuck with a new bike rack I cannot use and a car that cannot transport bikes. Therefore, I will need to buy a new car. They could have corrected this issue by telling me that at the time and I would have bought a different vehicle from them that would permit the use of my bike rack, but they did not. After this experience, it will not be a Mini, nor could I ever suggest anyone buy a Mini given the ethics of the car dealer as displayed by their representative, Ryan **. I tried to post this testimonial online. However, Mini picks and chooses what gets posted so your testimonials are not accurate representation of customer satisfaction. Another reason not to trust Mini.

At 43,000 miles the clutch went on my 2010 MINI Cooper S Clubman. Between towing costs & repairs, I anticipate a total bill around $4,500. The car is no longer under warranty and the dealer, although very understanding, expects full payment. An internet search indicates that clutch and transmission problems are a common problem with MINIs: particularly with the 2010 and 2013 models. My search results indicate that some clutch failures occur as early as 15,000 miles. I have always driven a standard; my last car had 139,000 and the original clutch. I know when/when not to/and how to use a clutch; I dont ride the clutch and I dont rip the car around, although all MINI TV commercials show the car being driven this way. MINI has had issues w/ the transmission also; in fact there is a class action suit against BMW North America that is pending settlement. I wonder if there is potential for a class action suit here since it seems to be a consistent problem, and I am sure MINI must be aware of it.

By now, every Mini owner should know of failures of the power steering fan, pump and guard and that Mini has pledged to repair or reimburse owners for breakdowns. I applied for reimbursement in May 2013 and have yet to receive it. Mini-USA told me it may be 2014 before I receive my check. My automobile shifter linkage failed within a month of purchase; it spent ten days in service five or more times the first year alone for this one problem that freezes the transmission in 5th gear. Repairs made to this automobile: At 90k miles, I have replaced 4 or 5 clutches, a transmission, power steering pump, throttle body, ac compressor and condenser, fan, alternator, both power window regulators, motor mounts and rear strut. Electrical harnesses connected to the warning system are prone to fail from rainwater leaks and/or require cleaning service. Dealer estimated charges for each of the above repairs average 1000.00 USD. Responsiveness of dealer and manufacturer is almost non-existent. I estimate I have paid 6000.00 for repairs in the last 30,000 miles.

In 5 years and less than 70,000 miles I had countless problems with my 2008 Mini Cooper. I had problems with the automatic drop on the windows 4 times at less than 5,000 miles. Around 20,000 miles I was at the airport and couldnt get my suitcase out of the trunk. Trunk had somehow locked itself and would not unlock. Had a really awesome time prying the back seat down and trying to get my luggage out! Car was at Mini for 3 days for that repair. At 36,000 miles I had radiator problems and the car was in the shop for 3 weeks. At 60,000 miles the water pump had to be replaced. It also chewed through brake pads and tires like nothing I have ever seen before.

My 2006 Mini Cooper convertible has been serviced by the authorized Mini dealership since the day I got it. My last service was at 100,000 miles. At 127,000 miles my transmission has gone out. I love my Mini but golly, Ive never known anyone driving any vehicle that has had their transmission go. Is this a known Mini issue or is my case an anomaly? Is the suit in California regarding Mini transmissions a national class action suit?

I have a 2007 Mini Cooper 7 that died on me. I was driving home and the check engine light went on, gave me a message about the catalytic converter. Took it to a local and trusted mechanic shop and they basically told me I needed a new engine (rough cost for used $7k and new $9k). Found out this is a known issue with the R56 engine so I decided to contact MINI USA to see if they would cover the costs. They requested that I have it towed to an authorized Mini dealer so off it went to Mini of Concord. They performed their own inspection and stated, I dont need a new entire engine, just the top portion! It was going to cost roughly $5k but they would give me a 25% discount so my cost would be $3600. I stated that I dont feel that I should have to cover any cost considering it is a KNOWN ISSUE with this engine. Still waiting to hear from MINI USA on what they are willing to do and hope they do the right thing. There is a class action lawsuit going on regarding these cars/engines, so my question is, why havent MINI USA/BMW recalled these vehicles??? Very disappointed that they are refusing to do the right thing and making customers pay for a known defect. Here is the link I found about the class action lawsuit. Please read and take action people! https://www.consumeraffairs.com/news/consumers-complain-of-mini-cooper-timing-belt-failures-080113.html.

I wish I read the reviews before purchasing a 2010 Mini Cooper Clubman S. Mechanically, this has to be the absolute worst car ever. Let start with the timing chain. Didnt snap once BUT twice, even after the recall fix. Then, within the same month, the thermohousing unit cracked and cause coolant to run out of the car. That was a lovely $500 fix. Then the AC compressor went a month later, that was. $1200 fix. The S model also burns oil, I have to carry a few quarts of 5W-30 on me at all times (thats no joke, if you open my trunk theres two bottles in there). My most recent problem is the latch that locks the truck doesnt shut. I have to fiddle with the latch every time I try to close it. Lastly, where the spare tires goes in the trunk, there was about a gallon of water sloshing around back there.Anyone reading this and thinking about purchasing a Mini; dont. Believe the reviews here. I wish I did and now Im paying for it. That leads me to my last complaint: Mini doesnt care. I made the mistake of going there twice for my timing chain and it was the biggest mistake. Theyll also find several other problems that do not exist. My Mini has enough problems. I dont need fake ones. Go buy a Toyota or Honda. Seriously, stay away.

The car is scheduled for yearly oil changes. Because it was 2000 miles over the oil change time when it was changed, they refused to honor the new car warranty. I could not believe it and went to corporate, to no avail. The turbo went out and they refused to fix it on a 35K mile car purchased new from them.

My first Mini Cooper was in 2004. It was the worst car I ever had. The battery died in the first three months and it only got worse from there. Like an idiot, I was talked into getting another one in 2011, as the dealer told me how all the earlier problems had been addressed and now they are even recommended by consumer reports. Well, this car is not even four years old and my check engine light has gone off five times already and each time is some new problem I have to pay for. I cant wait to be done with this company forever.

Mini Cooper S 2010 problems -- I got this car from my niece with only 17000 miles on it. Since then, my car has spent a lot of time on local dealership. I had to replace following things: Faulty High Pressure fuel pump, Torx Bolt, Pressure hose assembly, Turbo heat shield, stabilizer link, steering box, brake pads and sensors, vibration absorber, Timing chain tensioner leaking, aux water pump. They also serviced my car for carbon build up in the intake valve. Well this was done in last one year. Last week my car stopped at the freeway and I had to get it towed to Mini Dealer in Gaithersburg, MD. They told me that it has missed the timing which could be due to slipping timing belt or loose timing belt tensioner. I am waiting for this phone call and heavy bill they are going to tell me about. Since the car is just out of extended warranty with 27000 miles and little over 4 years, MINI will not cover the repairs.

Do not ever buy these cars, no matter how good you take care of them something will keep going wrong. They are costly to fix, may tie a lemon to the roof and park it across from the dealer and its not just mine. We should all band together for a class action, buyer beware.

I got my Mini used in 2008. Two years after, my alternator went. A month after that, gas pump and brakes followed and then a couple of months, transmission went quoting me $6,000 to $8,000 to fix it. My car has been parked for almost two years while I am still paying for it. Its not even worth fixing because it cost either more or the same amount as I was to buy another used 04 right at this moment. This car only has 89000 miles. My purchase price was $13,800 plus tax plus about $3,500 in repairs before the transmission went. If I fix that, another $6,000 to $8,000 more. Hmmm, over $26,000! Insane. Im not even sure what to do with it anymore. I have put so much money in it that even if I get rid of it, it would be pretty much for free because I would never get that money back! You pay for Macys prices and get Wal-Mart material.

I bought a 2008 mini cooper in 2014. It only has 63000 miles on it. It has been cutting off in heavy traffic. I am afraid for my life because it may cause me to get hit from behind and seriously injured. What can I do to get this car fixed by the manufacture. Bmw shop told me it will cost me 4000.0 to fix. Can anyone tell me how to file a lawsuit against Bmw to get this car fixed.

I own a 2007 Mini Cooper S. Its had all regularly scheduled services done at dealers (Phyla, PA; West Chester, NY; and Darien, CT). Now the car has about 50,000 miles on it (December 2011). In June 2011, with about 38,000 miles, the engine started having rattling sounds during cold starts. I brought it to an authorized Mini dealer (West Chester) and they found nothing wrong. Two weeks later, the sounds got worse, and the dealer checked the Mini. They said the timing chain guide (plastic) had cracked in pieces and scattered though the engine and oil pan. The dealer replaced timing chain, timing chain tensioner (broke too!), and guide. Its been less than 6 months (December 2011), and the same sounds are coming back!There is obviously a timing chain mechanism design flaw (just Google Mini Cooper timing chain problems). Mini should correct this on all affected vehicles. Mini is responsible for their design mistake regarding a substandard timing chain box.

I bought the car for my daughter and I to share after the death of my wife. The 09 Mini S in laser blue was the car of her dreams which turned into my nightmare! I purchased the car used with less than 40k miles and purchased an extended warranty for almost 2k. The car has since had a blown turbo and failed vacuum pump with almost 6k in repairs after the warranty ran out! I have done all the routine maintenance myself and brakes, rotors and tires. I replaced coils, plugs, CVV, and vacuum myself. I didnt have the tools to replace the turbo. Now looking at fan assembly replacement and have the timing chain death rattle. You wouldnt believe the run around you get! I am saving every penny from my second job to pay down the balance to trade it in for a Toyota! I only pray it runs for a few more months until I get rid of it. I tell everyone that asks or looks at the car at the grocery store... Never buy a BMW or Mini Cooper. They are engineered to fail! Run from this car! If it still starts... trade it in. Mini refuses to stand by their product and only until their sales drop to zero will they learn that they cannot abandon their customers. Tell everyone you know about your bad experience! I go out of my way just to tell people never to buy BMW products. I thought all these people were just bad owners that never checked their oil or coolant and that I would have better luck through superior diligence... Dont be fooled! If it looks like a **...and smells like a **... Then its a **!!!

I have a 2013 Mini Cooper Convertible (47k miles) which already had following problems: busted Spark plugs, Ignition coil replacement, Engine Leak, Blower motor and blower motor resistor, trunk latch sensors, etc. and Customer Service. My biggest problem is one of the most pathetic customer service of Mini USA. I will make sure that none of my family members or friends ever buy mini. #**Mini They sell you car and then dont give a ** about it. All they ever do is we will document your complaint and we will handle it internally. WTF does that mean? If you dont have warranty on this dud, be ready to spend your hard earned $$.

We absolutely love our late 2017 Mini Countryman Cooper S ALL4, reliable, sporty and fun to drive. However, the radiator design is flawed and prone to damage by rocks that can enter via the large grill opening in the bumper. The design is such that the cooling fins of the radiator are located between the cooling pipes whereas most cars the cooling fins also go in front of the radiator. The issues is when a rock enters, it can pierce a hole in the exposed cooling pipes (the vertical lines either side of the cooling fins) rather than the fins absorbing the impact of a stone as they do on more traditional radiators. Though it is a design flaw, it is not under warranty as is is caused by general wear and tear and not a manufacturing or assembly fault. CAD ~$300 parts and ~$400 labor plus tax made it a bill of CAD $900 to replace the radiator.

I bought my 2005 Mini Cooper S (automatic) brand new and now, 7 years and 85K miles later, it needs a brand new transmission at $10K! Are you kidding me, after only 85K miles? After reading the posts, this seems like a class-action lawsuit waiting to happen. Previous to this, I had a BMW 325i with 140K miles on it and it was 11 yrs old, before it started having severe issues. So disappointed in BMW/Mini.

We had several malfunctions on our Mini Cooper convertible, which the dealer was happy to cover under the original 48 month warranty. I actually got the feeling that the dealer was on my side. I then purchased the Mini Cooper USA extended warranty when the car had about 18 months left on its original warranty. About two years later, something in the steering failed, and also the trunk stopped opening. It took them a long time to determine that the latter was simply a short in the wires to the electric trunk opener latch in the truck door. The dealer appealed to Mini Cooper USA, but the response was that neither repair was covered because all rubber wear was not included in the extended warranty. It cost me close to $800. I felt cheated.

This is by no stretch, the worst car on the face of the planet. I say this in all fairness to mini and BMW. I had to have the engine changed four times. The turbo changed 3 times and the transmission changed twice. All with less than 85000 miles on the car. I have spent over $50,000 on this car because my wife loved it and wanted to keep it. I currently still have the vehicle. It still runs after repairing it last but, I paid more to repair it than it is worth (blue book). So I will drive it till it breaks then scrap it.I bought her a brand new Nissan. It has had no issues nor do I expect it to in the near future. I just spent another 2300 on the car to have other Plastic components fixed to repair the car to make it usable. However, if I had thought it through I would have taken the car to a scrap yard instead. If I could have given Mini a negative star review I would have. The kicker here is the fact that they Mini knowingly sale crap vehicles to the public. Knowing the issues exist but failing to accept responsibility for the shortcomings is truly the real issue that makes me hate them.I feel there are a few things everyone should know. Yes, the mini is a very fun car to drive when it works and while it last. However, this is few and very far between. The cars reliability rating should be sitting in the negative range. I say this because as long as I have owned the car it has sat in the service department more than it has been on the road. I have had lots of awesome rentals over the years though. Thus the reason for the purchase of the new Nissan. Do yourself a favor and stay away from this company that fails to own their mistakes. Instead, you will be left to pay for them if you make the purchase. I recommend any other manufacturer over Mini. I dont say that lightly. I havent seen one that would provide such an inferior product all while failing to uphold a warranty. Take my advice and RUN from Mini. It is truly a terrible company to deal with. Worst reliability of any car I have owned.

I have a 2005 Mini Cooper and from the day I purchased it used, Ive had issues. I took this Mini in regularly for any service it required, however, Ive had to replace numerous things under warranty and now, items out of warranty. I only have 60k miles on it and I was told that I need to replace the transmission because it makes noise but in order to take it apart and look, you cant rebuild a mini transmission so a new one would need to be purchased. This is after $5,000 in other repairs out of pocket after the numerous repairs under warranty. Now I have to fix the alternator as well, which just went out several days ago. Other parts that have needed replacing include an engine temperature sensor (3 times), the bottom plate underneath the car, the battery (twice), power steering, brake pads and bearings. Im so sick of fixing things on this car! Never have had a car with so many issues.

I bought my 2009 Mini Cooper @ Mini of Universal City with 38,000 miles. It now has 54,000 miles on it. Within the past month the check engine light has come on a couple of times. First time, I was told it was going to cost me $4,800 to fix! I STILL owe $17,000 on the car! They told me that my exhaust side cam and rings were worn, vanos solenoid adjusting sprocket and solenoid valve were not working, I needed my exhaust side cam shafts replaced and vanos adjusting unit sprocked and vanos solenoid valve replaced. They also said my vacuum pump and oil filter housing gasket were leaking.TWO weeks earlier I had it in the repair shop for new brakes, and oil change, so my service adviser was SHOCKED that I was losing so much oil. He also said that I shouldnt be paying so much for a car I had JUST BOUGHT and JUST had in the shop for repairs! He called Mini and they agreed to pay for all of the cost minus $400 (which I had to magically come up with). My monthly car payment alone is $401.00! THREE DAYS LATER the check engine light came on AGAIN! This time, (same service adviser) told me it would be $1,000 to fix! Apparently my mass airflow sensor needed to be replaced and they had to reset my camshaft timing chain. I declined having them repair the sensor, and instead called Mini to complain. I ALSO spoke to SHAWN who informed me that he would do his best to help me, because $6,000 worth of work on a mini that only has 54,000 miles on it is ridiculous (his words). He told me he would get back to me within 3-5 business days. Its been 3 weeks. I have called him over and over and have yet to get a response from him. I seriously want them to buy back my car. This isnt fair. Plain and simple. Does anyone know about the buy back process?

2010 Mini Cooper - Had been wanting the car for quite some time. Bought a used one in Nov 2013. Had one previous owner and low mileage. Approximately 25K. Four months later in Feb 2014 had to change thermostat. Thank goodness it was under warranty. It was downhill from there. In Oct 2014 had a needed oil power flush to the tune of $165. Dec 2014 brakes and rotors needed replacement, yet no warning ever came on, $1300. Jan 2015 ignition coil $700. April 2015 valve cover gasket $600.Sept 2015 thermostat replaced again as well as defective tire sensors $700. Nov 2015 took in for oil change to find out radiator hose has detached, oxygen sensor not working, and engine vacuum pump is leaking oil. Got all but engine vacuum for lack of cash for $500. And still have to take back for engine vacuum for another $600. In almost two years Ive spent close to $5000 in repairs plus regular maintenance and oil changes. With what else to come. Seems like the cars werent built for longevity.

I have a 2005 Mini Cooper convertible. I love my car, but now she is costing me a fortune. First, the power steering pump went out and I had to replace that at $1,100 (that was going to a certified Mini mechanic, but not the dealer). Since this is a problem with Minis, why is there not a recall? Now, I am having problems with my convertible top, (also a problem with Minis). The dealer wants over $800 for the parts and $520 for labor. But they only want to warranty it for 2 years. So I have found someone who specializes in convertible tops and is doing the work for half the price.There are other things that I am having to replace all at once. But my issue is, Mini has recognized most of these things being an issue in just about all Minis and refuse to recall these items. I bought my car used, because I saw what other Mini owners were complaining about and I was not about to buy a new Mini and have to always go to the dealer for repairs. This will most likely be my first and only Mini unless something is done. I love my car, but this is getting to be ridiculous and with the price of gas going up and our economy coming down, you would think that Mini would start taking some responsibility.

Just purchased a 2009 Mini Cooper S from Carmax. We are not happy with either. Yes, they are neat cars, but the reviews and warnings you read about are all accurate. These engines are so poorly designed. Had the car for a few months and it has been parked more than driven. Purchase something else and maybe Mini will eventually redesign. We have already seen a failed vacuum pump, timing chain tensioner issues, misfiring engine. This was a huge mistake. Worst car we have ever owned.

I bought the 2007 Mini Hardtop at 61K. Within one week the timing chain needed to be replaced along with the valve cover and leaking oil, it ran poorly and stalled out at lights. The cost to me was $3K. I cant afford a car like this. Who can? I want to sell it and Ive only had it 4 weeks.

Reading these reviews renewed my anger at this crap company. Bought a 2008 Clubman 3 years ago. Fine the first year minus needing brakes. End of year two: dies in the middle of an intersection. A tow bill later Im told a belt in the engine snapped and bent valves. Engine is basically rebuilt (I later Google and find out that at 60,000 this very belt goes out in almost every Mini Cooper). LESS THAN A YEAR later, car dies in an intersection. Another tow bill. Faulty cylinder heads in rebuilt engine. Then, this winter. Driving to Ohio on the dark roads of Indiana country with my fiance and our dog. Car stops accelerating. We smell burning and pull over. Car is dead and barely makes it to the side of the road as huge semi trucks fly by and shake our stupid car. We feel like we are going to die on the Indiana interstate in a dinky small town. Merry Christmas to us. One day, two tow bills, one hotel night, one rental car fee we are at our destination. It took Mini a full month to tell me (after I borrowed a friends Triple A to tow it over a hundred miles to Chicago) what was wrong. That changed about 5 times. First, the cylinder (AGAIN). Then, a hose. Then the radiator. Then I was told the warranty wouldnt cover it because I had maxed the extra warranty I bought which had thankfully failed for the first two engine failures (at this point my warranty had paid 9,000 MORE than the stupid car is worth). After a full week of arguing with the ** head of maintenance (whom was ONLY nice when I was giving them money, but was a huge ** once I called Mini out on their crap cars) now my insurance is paying because Mini convinced them the damage was caused by a flying pebble we somehow didnt feel hitting the engine. I will be selling it for nothing near what I paid and NEVER EVER EVER getting this car again. I have told every single person I know not to buy one, either.

After reading some of these reviews, I am now holding my breath. I have owned my brand new 2015 Mini S now for 8 months and truly could not possibly love it more. Any questions I have or any needs have been met right away from all Mini dealers in Tucson and Phoenix. Sounds silly but I even enjoy writing the check monthly for her. Yep, I am most definitely twitter patted (as Bambi or Thumper once said) with my Mini (even named her Itty Boo) (yeah, I know, over the top! ).

Three years out of college and gainfully employed I bought the cutest used 2009 S with 67K miles for a reasonable price + 1 year warranty. First off - I only use MINI service centers. The run flats are the least of my worries. I started to get my moneys worth on the extended warranty right off the bat, repairing oil leaks/pressure issues at least 4 separate times in 6 months. 2,000 miles past the extended warranty we started hearing the death rattle on the front passenger side. The plastic guide had cracked and I was moments away from a busted timing chain. After fixing it ($1500) the service advisor at the dealership instructed me on the importance of oil changes every 5 thousand miles, (EVEN THOUGH Mini suggests you can go 10K/once a year!) and of checking the oil level every 400-800 miles or so.Three months later I was back at the dealer for the rattle, my chain had already stretched again, but not enough to cause concern ($500 just to look & measure + a few spark plugs). 10 days later I was in for rough running due to carbon build up ($700 walnut shell blast) typical around 100K. And then, three weeks after that I was in for continued roughness and rattling much louder than before. I am now on my second timing chain in 4 months. There is no way that is normal, but at least they covered the full cost of this one due to parts warranty.Thankfully I am OCD and insisted on service because at no point in this first year did a warning or engine light ever appear. The service advisors at MINI have been extremely helpful and taken pity on me, they are painfully aware this car is flawed. Every moment I am on the road and I hear a new whine/rattle/thump I am overwhelmed by sheer panic and see only $$$$. At first I thought I was going to be a MINI lifer, but I clearly cant sustain this kind of maintenance.

First I have to say it is a fun car to drive, love the looks but... I bought this car with 60,000 plus miles, and I purchased the platinum warranty because I never owned a turbo. Glad I did. Other than the car driving nicely, it turns out this engine needs a quart of synthetic oil every 800-1000 miles. Kind of expensive when you need to put Castrol synthetic at $9 a quart. They changed several oil lines, valve cover and gasket, a leaking solenoid, and the turbo. Now I must say the service experience is not bad, but it seems they are fishing. After the turbo replacement and valve cover replacement, I thought that would have fixed the problem. A week after I got it back, I am paranoid about losing oil. Lo and behold, it’s already low on the dipstick by an 1/8 of a quart. So guess I’m taking it back... Now the service guys at Mini do tell me that this is common for this engine to use that much oil. Sorry that’s a cop out for a bad design by Mini or shall I say BMW. Never in a million years would I have thought this was losing oil, but one day I turned into a store, and my oil light flashed. I stopped immediately and checked the oil which the level never registered on the dipstick. That’s how I found out. After that due to the low oil, I had carbon build up on valves, which caused it not to start one day. Other than a fun car, all I can think about how many people had to replace an engine due to an engine failure due to no oil??? One test they wanted me to do was bring it in so they could top off the oil, then drive it for 1000 miles to see if I was losing oil. I lost about 3/4 of a quart and that’s when I found out I needed a new turbo and valve cover.I think Mini needs to step up and fix this problem! It must be a poor design. I am seriously thinking of selling this car and would never buy another if I have to put more money into it. Unfortunately the fun factor goes out the window when you have to keep putting money into it to fix it. I can only speak of my experience so far. But after reading other reviews of this car... not sure I should have purchased one. Could have gotten the experience if only I could have rented one. You live you learn. BMW should stand up and do the right thing... from what I can tell due to their poor designs it creates a lot of problems and angst for their customers. Step up Mini and BMW and do the right thing!

Within the the fourth month of purchase, the radiator needed to be replaced and the warranty covered it. Upon 15K, the whole convertible top needed to be replaced due to inferior use of rubber or plastic for weather stripping (warranty covered it). The inferior run flat tires needed replacement at 15K and service admits that it was an inferior product. Since my warranty has run out (*Note: Im at 40K on odometer), everything is falling apart. The transmission suspension has folded and service admits that it was due to inferior plastic issue. Also, the oil pan is leaking and automatic steering fluid is seeping out due to breakdown of rubber or plastic.

First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.

I am the owner of a 2006 mini Cooper and my car has 65,000 miles in it and needs a new transmission as well as a water pump, struts, oil gasket and other things. The quote I received totalled nearly $14,000 for all repairs, which is approximately what the resale value of the car is at this time if it were in good condition. I was only asking for help with the transmission, since they are asking close to $10,000 to replace it altogether as it cannot be fixed. I have read up on many occurrences on the same nature of these cars manufactured between 2002-2006 and I was surprised when all they offered to me was either 20% off of a new transmission or $4,000 on a trade. I will be making my last payment in September and I was excited about the possibility of trading up for a newer model. Instead, I will own a car that is technically negative in value. I have two sisters and a best friend who each own mini Coopers because of my enthusiasm for the car. They know my story and are just as disappointed to hear that the dealership would not even meet their customers expectation but would rather lose a customer and possibly four. I guess it is out of their hands after they sell the car. In fact, I never even heard from the sales department again after the purchase not even a follow-up call. In summary, over the five years that I have owned this car, if I were to pay for the repairs it needs now, I would be the proud owner of a Mini Cooper S that has cost me a grand total of $55,000 (this includes the cost of the car and all repairs completed and still needed). Please help. Thank you.

So here is what I think should be taken care of under a recall for my 2006 Mini S: 1 ) coolant tank - Should be molded from one solid piece; too close to the heat shield. Thats what makes it crack. And they all do it. 2) transmission - Thing is made to break. There are over 1000 complaints on this problem. And nothing has been taken care of. Big problems. Other than those problems. Love my car.

I got my 2009 Mini Cooper convertible back in 2013. It was below 18,000miles so I thought I was getting a good vehicle. By far the worst decision I ever made, and am at this point willing to lose money on what remains to be paid for the vehicle just to see it behind me. In the past 4.5 years, I have easily spent around $6000 in repairs, and I have another $2400 to repair on the engine and brakes just to pass this years inspection. Not little things, mind you - HUGE issues. Things that kept it in the shop for days.And it seems like every day there is something else that needs to be done. Will be trading it in, and I tell everyone I know that unless they have a bottomless pocketbook, and dont plan on really using the car very often - i.e. if its your fun/weekend vehicle, not your primary - then dont go there. It isnt worth the stress or the expense. Like a mechanic recently told me when I hit another expensive brick wall with this car: its a toy, not a car for people who actually need to drive somewhere.

Apparently, MINI thought it was a good idea to put non-sealed cup holders over the gearshift box so when any liquid is spilled, it goes directly into the gear box and requires a $1200.00 repair bill to replace the entire part. The cup holder had a part in this also since the grips inside the holder put a hole in the Styrofoam cup of coffee. The coffee drained into the gearshift box causing the car to be locked in park. I honestly thought MINI had a great vehicle, but obviously you are not to put any type of liquid container in the cup holders because spills/accidents do happen.

My 2005 Mini Cooper convertible that’s purchased new has had and still has a myriad of serious problems. The dealer, Mini of North Scottsdale (Penske), never addressed these problems. These problems include: windows that do not completely close; windows that failed; CD player that does not eject the CD; and others. The warranty, as interpreted by this dealer, means nothing. Repairs are not made, even after multiple appointments. One telltale indication on the quality level of the Mini Cooper is that Consumer Reports lists this as a “too be avoided vehicle.”

Our car had problems that we could detect before 38K so we took it to a local dealership. They claimed that they do not see any issues and paid for transmission fluid replacement. We have a MINI Cooper 2004 that could not be driven, has 40k on it, was garaged, maintained properly, problems were apparent, but all we could do was to take it to a local dealership that sold us the car. They suggested that we change the transmission fluid and other maintenance, which we agreed to. The dealership assured us that nothing is wrong. They drove it over 100 miles and nothing was noted. We took the car home and had the same problems as before.When we called, there was no other response but that they cannot find anything wrong. Yet the car was towed several times and the dealership denied anything needs to be fixed. Unfortunately, at the time, we had experienced great personal tragedy and could not attend to a car or anything, just the bare essentials.Finally, when we took it to another private small company, they told us about the transmission problems that not only plague MINI Coopers, but that dealerships are known for not assisting with this and deny any responsibility. The same thing happened when we tried to call the corporate office. There is a class-action suit in CA and NJ, but what about the other states? We cannot put out almost $8,000 for another transmission on our MINI. What can we do? What do others do? Why all owners who have similar experience do not get together as folks in California? Why dont we inquire about MINI/BMW taking responsibility for a clearlyfaulty car that has brought us more headaches than we could ever imagined? Most of us saved years to get this car, as did our son. Most of us bought MINI as the dream car and depended on the MINI/BMW reputation. If anyone is able to put together a Web site and gather information from all owners from the U.S.A., I think that MINI would eventually have to assist us with the replacement of a transmission that they put in the car knowing that it does not work.We would do our part, but do not know what or where to turn, it helps to write for others not to buy the car. How could we get together and have something done? The corporate offices deny any culpability and claim that they are not aware of any problems. Transmission is way too expensive to replace and it is not the only thing people complain about, yet, outside from California activism, we just complain and do nothing.Does anyone have any suggestion? Someone with legal expertise? Someone who has experience with car mechanics? Someone who knows that it is possible to put pressure on MINI/BMW to request that they do something--given the years of knowledge of faulty transmissions?It is a sad story. We thought this was a reputable company. I am over 70 and would not want to part with the car that belonged to my deceased son. Could anyone suggest what can be done? Please contact me at ** if you believe that we indeed could accomplish something together.

Its ironic how I love my 2009 Mini Cooper but at the same time I have nothing but anger boiling inside of me. Problems are as follows: Valve gasket replaced twice, Engine rattling needing replacement of timing chain and tensioner, Need to put oil every 300 miles, Passenger window not working properly, and Engine sputters. It all started when I brought my Mini in for an oil change. I was told that I have an oil leak and that the valve cover gasket needs to be replace. Six months later, I brought it back for another oil change and I was told again that I need a valve gasket change. When I informed them that the gasket had just been replaced six months ago the reply was, Its probably a factory defect. I am the original owner of my Mini and it has less than 30,000 miles. My theory is that they dont know what theyre doing or they are sabotaging my vehicle to make money.

I have a 2008 Mini Convertible S. NO ONE wanted to love her Mini, like this girl, but... its been one expensive repair after another. The latest was a WIRING HARNESS. Really? On a car with 75,000 miles? I have owned a lot of cars, and even on my really OLD ones, I never had to replace a wiring harness (I had thermostat issues and intake hose issues at less than 30K miles). It turns out MINI re-engineered the original part. So there was no replacing it. I had to had a new throttle valve (nothing wrong with the existing one) in order to make the NEW harness design work. The cost was $1850.00. I argued, like mad, and Mini agreed that I shouldnt have to PAY for their shoddy design. Thats ONE point in their favor, but their reaction is one that suggests, You should be FINE having to completely rebuild this car after six years. I DISAGREE. That, to me, is a recall item. I also think about the HUNDREDS I put in to replacing a faulty thermostat at 20,000 and an intake hose that must have come from the factory with a hole was money I shouldnt have had to come up with.This car is made by BMW. I, frankly, expected better quality. TWICE, (first the right and now the left side) rear window pulleys have just SHATTERED when I raised the top. I swear, I thought someone had SHOT me. I looked for shattered glass. My husband is handy and can repair that, but he has to take the door apart and its a big PAIN. Its a cheap, plastic $248 part. I dont know how much it would have cost us with their labor. Also, the cup holder was placed right in front of the stereo, so when I hit a bump, my Starbucks went in to my stereo, burned it up, and that had to be replaced (Live and learn. Ask for a cup plug). Oh, and my convertible top is pulling apart at the seams now, and I was told its about $4000-5000 to completely replace it. I wanted to be a generational LOVER of the Mini. I wanted to buy my kid one for college, and maybe even treat my mother in law to one. As fun and sexy and cute as it is to drive, it hardly makes up for its expensive breaking ways. I almost traded it in on a second Prius. Emotionally, I am bonded with its cuteness (I dont really like the new models. They dont look cartoon-worthy like my year, but I GET that they want it to look more like a BMW) or I would trade it in on another car. Its like a BAD BOYFRIEND you just cant bring yourself to dump. I wonder how many more thousands of dollars I need to pour into it, before I can break up? Hubby is SO over this car, and vows NEVER AGAIN. He would have bought me a brand new one, this year too, had this one not given us such a headache.

I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.

I have a 2006 Mini Cooper. The engine wouldnt turn over. They charged me $359.00 in Oct 2011 and said the battery was shorted out. In Feb 2012, the same thing happened again. They said it was the battery cable and it would cost me $454.00. Since the original problem wasnt the battery I asked, if they would deduct the $359.00 I had already paid. They said they wouldnt.

06 cooper s - Bought this car used with 54k miles on it. Didnt even make it home without transmission issues. Seems we bought a car that needs over 1000 dollars to fix the issue that Audi and VW are taking care of for their customers... Should have bought a Toyota.

I bought a Mini Cooper and it has 90,000 on it and didnt do my home work on them. Bad mistake. The cost for parts is very costly and labor is outrageous. It took all I had to get it out of the shop... I had to replace the alternator, 1800 to tell me that I need a transmission and that would be another 8000 thousand dollars. And then may have more things could be wrong. I would think that the manufacturer would want to know what made it go bad with low mileage so they could work out the bugs. You pay so much for a car that everything goes out on it with low mileage. I believe that you would have so much maintenance and high cost to buy one of these cars... and now I noticed that they dont have a warranty of 10 years or 100 thousand. If you cant afford to pay to drive then you need to stay away from buying a Mini Cooper. You better have a great big wallet $$$. Hope this helps someone else... thanks for reading.

I bought a 2010 Clubman S in December of 2009. Since the beginning, there have been lots of problems: tons of rattles inside, the windows stopped working twice, the A/C made a huge whining sound, there are clunks from the engine area that no one can figure out where they are coming from, the check engine light came on randomly twice and the car went into limp mode (at the dealer nothing wrong was found), pieces of outside trim were installed poorly, the sunroof wont open on hot days without pushing it with your hand, the brakes sometimes feel shaky when making sudden stops (not ABS, or if it is then its the worst ABS Ive ever experienced) and the inside of one of the club doors popped off.This car is made incredibly cheaply, and the problems I have had are echoed by some other Mini owners Ive met and all over Mini message boards. I spent $32,000 on a poorly made piece of junk, awesome! Both Nick ** and South Bay Mini have not taken responsibility for some of the problems, sometimes saying things like, Well, the MINI is a quirky car. If quirky means made like junk, then yes, theyre right.To top it off: the handling is downright dangerous because of the torque and bump steer.Fun to drive but made horribly, and way over-priced for the quality you get.

1009 Mini Cooper S suddenly died after getting off of OC Freeway in the rain. Dead stop, cannot even charge battery. Clunking noise the day before. Towed to auto repair ... tensioner broke, blowing up gaskets, engine. Repair $3500. No warning light came on at all, just the clunking noise the day before. Engine light comes on for low tire but not tensioner!! The thermostat went out last month and then a week later the water pump. $5000 in one month. Very discouraging since after reading about it the tension will break again, since its such a bad design. Is there anything one can do?

My 2007 Mini Use 1 quart oil every 3 week! After 60,000 miles. My dealer told me that is normal. I do not think so.

I took my cooper in for a tire noise. I paid diagnostic fee of $120 to figure out that it was an almost flat tire. They refused to apply the diagnostic fee towards the installation of the new tire. Also, I was charged $70 to put in two light bulbs. Has anyone had this experience? I feel very ripped off.

I have a 2014 Mini Cooper coupe and I love it - not had one bit of trouble with it, love how it handles on the freeway. Only one problem - me 5ft2 perfect driving position - can see all the through the windows, hubby 6ft has trouble that cant be a bad thing stops him from driving my baby. This is my 3rd mini, before this one I had a 1974 Mini Cooper and a 2007 Mini Cooper - just love these little cars.

I am writing because I am shocked at the terrible reviews I just read. I have owned my 2005 Mini Cooper Convertible since November 2005 and have never had a single problem. Of course some of that may be due to the amount of miles I have on it (about 38,000). We drive it from N.C. to Fl and return once yearly. Although there are only a few miles, the main thought I have is, why havent I had any problems in the 12 years I have owned it? Anyway just want to share my good news after reading the previous ones.

2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood and I braked to slow down. The brake pedal stuck midway to the floor and wouldnt stop. I had to use my emergency brake to stop. Once I let up on e-brake the brake pedal released. It is in the shop now.

Wow, where to begin. I purchased my 2005 Mini Cooper S convertible in July 2008... It only had 38,000 miles on it. Now it has 61,000 miles. I have had recurrent convertible top problems (going into the shop again tomorrow for another top failure issue); a broken glove box door (just fell apart); wiring issues; valve cover gasket, drive belt and tensioner; wheel bearings and many recurrent grinding sounds, squeaks and clunking sounds that the service folks can never seem to duplicate? Since purchase, I have spent more than $7000 in repairs... and certainly expecting another large invoice after tomorrows visit! I guess I should be thankful the transmission hasnt failed yet. Anyone want to buy a cute little lemon?

I love my Mini. Aside from some superficial quality issues (bits of the grill have just simple fallen off on three different occasions), my 2011 Cooper has held up well. I utterly detest working with Mini dealerships. The list of reasons is long: Celebrity name dropping at Santa Ana on the day I purchased the vehicle in 2013. It just so happened to be a celebrity who knows quite a few gaming acquaintances and friends of mine, no less - and yes I directly told that person what happened. The utter lies told to us about our warranty and how it works, even when we showed noted from date of purchase which showed different information. The racial slurs tossed at me in Torrance by a car wash attendant. A regional BMW manager had to reach out personally to resolve that situation. The bizarre fees for even looking at a car (which change with every call and each dealership), ranging from $50-$250, even when the car was under full extended warranty. The misogynistic garbage I was fed by not only by the maintenance associate but the liaison to the general manager who told me that the first guy is close to his mother so couldnt possibly have treated me with disrespect.

Purchase a Mini Cooper 2011 Countryman with 47,000 miles. I had dealer in north Scottsdale look the car over and was advised that mechanically the car is perfect. As the warranty ran out at 50K why would they want to find anything. At 56,000 miles the fuel pump in the fuel tank failed. I was told this is not unreasonable. The solenoid valve also failed and leaked out into the electrical harness and almost onto the electronic board (I was advised). The cost of this repair was about $4,600. I also had to replace all four break pads (not unreasonable but it was just another cost - $800).At 60,000 miles the clutch went bad most likely due to the fuel pump causing the car to buck like a horse for a while. I was told that this is to be expected from a mini. Cost $3,200. Total cost of the two repairs is $7,800. Considering I have had the car for 12,000 miles and the dealer told me that the car was in perfect working order when I purchased it I am to say the least very annoyed and angry. We bought this car to be a low cost effective vehicle. It has been nothing but a money sink. And to quote the dealer these issues are reasonable. So at minimum I can expect these costs to be incurred every 60,000 miles. Possibly more if other things go wrong.Dont buy a Mini if you have the choice. They are defective, unreliable and expensive to own. Buy a V8 truck. It will be more cost effective as you wont be paying for repairs to a poorly designed car.

Love the car although its not as reliable as Toyota. But then, you dont buy a Mini if youre shopping for Toyotas. Ive had some issues with bad battery connections and the cap on my emergency break has been broken since I got it. I will day that Ive left it parked for up to 3 months and it started up just fine.

I almost feel as though I should apologize to all of you. I bought my 2003 Mini in December 2002 and feel now that I should have warned you all away. It is an adorable car and fun to drive, but Ive had more problems with it than with all of the other vehicles Ive ever owned combined. While under warranty, the power steering died along with the motors for the power windows and the sun roof. At about 45,000 miles but out of warranty, the transmission died. I was lucky, Roadshow BMW/Mini in Memphis, TN replaced it at no cost. I think that was the last time I saw them. Ive paid twice to have the power steering replaced. The shop that works on it said its a screwy design and will go out again. What car needs the power steering motor replaced three times? Ive replaced the alternator, bought multiple batteries and even spent almost $800 to replace both locks. I missed work because I couldnt get in my car. I assumed that had I waited to buy a later year, a lot of these bugs would have been worked out. But from reading the reviews here, apparently not. I thought it was just the 2003s that had the transmission troubles, but it seems every year has them. So after spending $2,000 this month on car repairs, Ive decided to stop throwing good money after bad. Im car shopping. Im embarrassed to admit that the owner of the foreign car repair shop that works on my Mini told me not to buy it in the first place. He said most of his business comes from European cars. Ill listen to him this time and get a Honda.

I purchased a new 2017 Mini Cooper Clubman from Vista MINI in Florida. The car currently has 30k miles and it has had several problems. The car currently has a strong vibration problem which affects the acceleration. The car has been in a MINI Service Center 3-times for the same problem. The dealership acknowledged this problem to affect the non-turbo models. There is no current fix for this safety concern according to the dealerships service center. MINI solution to the problem is spending more money on a more expensive S model. If you are interested in purchasing a MINI please check all consumer complaints before the purchase.

MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.

My power steering has failed AGAIN. The first time was in 2013. Mini replaced it.... after much hassle... free of charge... (The car is 2005 model). It has just gone... in the middle of a roundabout! Scary experience! Diagnostic charge of £160 confirmed the obvious. Mini are adamant that they will only pay 50% of the charge... yet it was them who fitted the 2013 one that has failed. I need some advice, please. Thank you for reading.

2009 Mini Cooper S owner - In 2014 It was love at first sight, so much so that I flew to Colorado to Ralph Schomp Mini to pick up my car and make the drive back to Texas. A real beauty - pepper white with blue racing stripes, a blue jean style convertible top, gorgeous black rims, paddle shifters, heated leather seats, and only 30k miles!! I should have done my research. This year is a lemon. There is a huge class action lawsuit where Mini admits the Timing Chain is defective. Shortly after buying my car (in 2014) I received a notice in the mail regarding the lawsuit. Of course, I panicked and went to the nearest Mini Dealership, Momentum Mini, who calmed all my insecurities stating the timing chain was replaced and handled by Ralph Schomp Mini.Funny thing is in February of 2017 my car started the famous Death Rattle (go ahead and google it). The class action lawsuit was good for 7 years of 100,000 miles for the noted years with the defective timing chain. Here I am with my Mini in the dealership, around 2.5 years after purchasing (and after the timing chain was replaced) and Im told the entire part was not in fact replaced, only looked at, and Mini decided the entire timing chain kit did not need replaced. Mini has DENIED any liability in this defective part of in the improper replacement. My bill is now running well over $2,000. I WILL NEVER BUY ANOTHER MINI... and I was the owner of two. My mistake. Mini has soured me. Do your due diligence and read the reviews online. Many people this year are experiencing multiple timing chain replacements among many other repairs. Its not worth it... and theyre not a company that stands behind their product or their customers. Awful.

I was in 2 accidents a month apart (Its not my fault.) in my 2007 Mini Cooper. So, I sent it to my local Mini dealer, thinking they knew what they were doing. When I had a warranty, I got excellent service, but not after my warranty was up! They broke things on the car, lost pieces, put things in backwards - it was a nightmare. I was told that all those things were wear and tear. It happened in the accidents; it was fine before. They would not fix the things they broke, and they were just so rude, saying I was making it up! Im not! So, they told my insurance company that its like that before the accidents. So now, they closed the claim and would not fix the problems. Problem is, they broke the parts or did not fix it right. They would not say they did it and made it right. They were very sobbing, and they think they are some great fancy place, not just another car repair shop. And in my accident, I broke my nose on the steering wheel. The air bag did not go off and the seat belt did not hold me back! I was slammed hard from behind. The problem is the dealership.

Oh boy!!! I wished I would have read some of the reviews before buying into this 2012 Mini Countryman S from a CarMax dealer in GA with 26k miles, automatic, that is currently at the dealership for a shift assembly repair. Bought the car with warranty still in place. Without warning, car would not get out of park, had to be towed in. Dealer took a few days to diagnosed that a leak was found that came from the drink cup holder that leaked down into the shift assembly, and considered it was due to what they call misuse. Now I dont know about everyone else, but I thought drink holders were made to hold drinks??? Well duh! Not on these Minis!!! An 1,800 out-of-pocket repair. I dont think anyone would purposely pour a drink into the cup holder but I think accidents can happen. It is very concerning for me because I have to pay for this car for several years and was thinking about purchasing the extended warranty for coverage while still paying for this car. Based on the reviews Ive read, I scared of whats to come next. Ive never owned a car to be totally disabled on me and cost me for repairs while under warranty for major problems. I really think that Mini/BMW or whomever needs to take a look at their warranty. After all, a car doesnt just need oil and water maintenance! I feel stuck and afraid of whats next. As far as Im concerned, they should just remove all the drink holders or caution or let customers know its just there for show and not to hold cups with liquids in them!!!!!!

I had fallen in love with Mini Coopers while stationed overseas, and finally got one for myself in 2016! I was so in love with that car and excited! For the first 5 months I had no problems! Put Blizzaks on it for winter and off I went. Then summer came and I found out that I had no AC in 95 degree weather. Then the bearings went out. I went to the dealership and from the get go, they made me feel like they had no interest in dealing with me at all. The guy who had been my salesman walked by me like he didnt know me when I said hello. Then, after driving 2 hours to their dealership, they tell me that they didnt have the part they thought they had for the AC and made me come back the NEXT Friday, AFTER I WAITED FOR 4 HOURS for them to tell me that.Getting the bearings done on it was a nightmare with them. The mechanic didnt know I was the owner of the car and came in and said to the guy at the counter, I really hate her car, its terrible. I couldnt believe it! I immediately walked over and said, why is that? They had no clue what to do at that point. The service and lack of professionalism and customer service was the worst Ive ever encountered in all the years Ive been purchasing vehicles. If I had been smarter, I wouldve read the reviews prior to buying, but I was so excited about owning a MINI, that I didnt bother. Lesson learned. I will NEVER buy another Mini Cooper again, or anything to do with BMW for that matter.

Mini Cooper Problem 2008 - I have had catastrophic failures before 45,000 miles. I have brought it to the MINI service center for these failures including: replacing spark plugs, faulty coil pack, catalytic converter failure, on-board computer replacement, total replacement of the transmission and currently, the solenoid valve replacement which is not yet fixed.

We purchased our new 2010 Mini Cooper Sport with the hopes that it would be a reliable, sturdy commuter car. The problems began two years later, in May 2012, when the check engine light illuminated. The car was taken to our local Mini Service Center, where the timing chain tensioner, seal ring, and auxiliary water pump were replaced due to recall. The check engine light illuminated again in December 2013, at which time the car was taken to our local service garage, who replaced the spark plugs, ignition coils and leaking valve cover gasket.In March 2014, the check engine light again illuminated, resulting in another trip to our local Mini Service Center. The repairs required on our four year-old car included the following: turbo heat shield replaced (recall); carbon cleaning due to carbon buildup on the intake valves (parts $251.92; labor $1350.00), fuel injection and induction system cleaning (parts $54.00; labor $100.46), leaking oil filter housing and turbo oil feed line replaced (parts $436.29; labor $1822.50), leaking vacuum pump replaced (parts $525.61, labor $202.50), leaking water pump replaced (parts $201.79, labor $652.50), oxygen sensor replaced (parts $317.73, labor $157.50). Unfortunately, just 11 days later, the overheating engine light illuminated and coolant was running from underneath the car. The car was again taken to the Mini Service Center, where the following repairs were made: T-Stat replaced (no charge due to warranty), Turbo boot replaced (parts $140.00, labor waived).I contacted the Mini Corporate Customer Service in April 2014 to file a complaint, requesting reimbursement for at least some of the charges, as our car was only four years old, has been well maintained, had just missed the maximum mileage of 50,000 for warranty coverage by 4,000 miles, and required what I would consider an excessive amount of repair. My experience with Mini Corporate Customer Service was very disappointing. The agent ultimately assigned to my claim not once spoke with me in person. My claim was denied, but I have concerns that my claim was not properly documented. Additionally, attempts to speak with a Supervisor about the service I received, and concerns with my claim, were blocked; I was informed there is no management that can be contacted.

My 2006 Mini S is clearly not meant to a quality automobile. Now even the radio/CD player is malfunctioning. The bargain basement way BMW built the engine is self-evident when you consider that parts of the timing chain assembly are made out of plastic. Yes, plastic as an internal engine component. Even a lawn mower engine doesnt go that cheap. But the worst was when a shallow puddle in the middle of the road destroyed the exhaust system. Good thing my step-son is a top notch welder. When the mechanic got the exhaust header off the engine, he showed me the collector all four cylinder pipes go to, which then goes the cat converter. My step-son showed me the cheap robotic weld between the collector and the cat. It was like two tiny spot welds. Im surprised it lasted as long as it did. The temperature shock of the cooler puddle water hitting the hot collector shattered those two spot welds easily. So suddenly, Im going down the road sounding like an old bulldozer. Mini wanted to sell me a new pipe because it was my fault for running into the puddle!! I can only imagine that cooperate meeting, No, they are not allowed to drive these cars in the rain... My step-son put a beautiful weld around the entire circumference and the mechanic put it back together. That was my introduction to Mini quality, and Minis philosophy towards customer problems.

Mini Cooper knows there is something wrong with the air bag seat tensioners in their cars in the first generation and now in the 2nd generation because of all the online complaints and act as if nothing is wrong. I have a 2007 mini coopers with 54,000 miles in excellent condition. Back seats sat in twice and front seat around 6-8 times and that dreaded air bag seat beat tensioner light is on. Oh yeah, whenever I was my car. It wont crank either. What the hell is that. This car is too expensive to have these problems. BMW/Mini.Cooper need to take Care of their customers or stop making these cars. I contacted BMW/Mini and they were like sorry, l cant help you. I wanna file a class action lawsuit against them.

I know I am going to get bashed for posting this but understand the only reason is to let Mini customers know that repairs they are paying for at Mini Georgian or after talking to Mini Canada may have been a warranty repair. Georgian Mini Cooper in Barrie tried charging customers for work that should be covered under warranty. This happened twice to me. Once for rust repairs and just recently for a power steering pump at a cost of $1600 plus tax. I had the power steering pump replaced under warranty at Mini Vaughan with no issues. What is strange is I have a email from Mini Georgian in Barrie saying my car has no warranty/recall for power steering pump and a second email from Vaughan Mini stating that yes, the power steering pump is covered under warranty.SO BE VERY CAREFUL DEALING WITH MINI GEORGIAN IN BARRIE or information from Kelly at the head office for Mini Cooper Canada AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND ONLY CARE HOW MUCH THEY CAN CHARGE YOU. IF you had a power steering pump replaced at Mini Georgian or anywhere else, you should call Mini Vaughan to verify that it is not on the warranty recall. My car is 8 years old and was covered.See below correspondence with BMW CEO Mr. Reithofer email (**):#1 - I regretfully having to contact you again regarding the service I have encountered by my closest Mini Cooper dealer (Georgian Mini) in Barrie Ontario, Canada. As stated in prior emails, I am a true and true Mini Cooper owner and am a lifetime owner hopefully. Mini Georgian is trying I feel very hard for me not to continue owning future Mini Coopers as I just had to AGAIN travel 360 Kilometers (90 Km each way 180 x 2 days) to have my Mini Cooper serviced at your Vaughan Mini location in Woodbridge, Ontario instead of my local Mini Georgian dealer that is about 4 km. away.Mr. Reithofer, this all started when I was having issues with my power steering on my Mini Cooper and did a little research (Google) on Mini Cooper power steering problems. I noticed that my car might be covered under 150,000 or 10-year warranty. I phoned and asked Georgian Mini if my car was under warranty for the power steering pump and was told as you can see in the attached email from the dealership that no warranty left on your vehicle and it does not have any recalls regarding this issue.Mr. Reithofer, just because of past dealing with Mini Georgian regarding warranties or recalls as they just seem not to care about their customers only how much can they make off of them, I contacted Vaughan Mini Cooper to inquire with them. After talking with Ashley at Mini Vaughan, she advised me without me saying anything about warranty/recalls that if the problem is the power steering pump then it will be covered by warranty and if it is only a leak then it would be my cost. Please see attached email from Mini Vaughan.So, Mr. Reithofer, why do I have to travel 360 Km. over two days (Mini Vaughan did not have power steering pump in stock) to have my car serviced under warranty when I contacted Mini Georgian who has the same info on my vehicle as Mini Vaughan does but advise me that the power steering pump is not covered. If I did not follow up with Mini Vaughan, it would have cost me approx. $1600 plus tax to replace a part that is under warranty. How many other customers have been taken advantage of by Mini Georgian in this manner? As of now, I am afraid to take my Mini Cooper to Georgian Mini for so much as a oil change as all they seem to care about is how much they can make off me bringing my car in and no regards to how to treat a customer.#2 - I just received a call from your Canadian office by a rep named Kelly. She informed me that there is no recall to the power steering pump. She started out stating that we have talked before and that she had talked to me about previous complaints (previous rusting issue covered by Minis 10-year rust protection) indicating that I am a constant complainer. Kelly was under the understanding that the power steering pump would not be covered as it does not have a warranty under my vin!!!!!!I asked if she even read my concern and she said yes. When I mentioned that the pump was already replaced, she quickly backtracked on what she said to me. I ask her then why in my letter did I mention I had to travel over 360 km to have my power steering pump repaired, She advised me, I thought you drove down for two days to have a consultation regarding it being covered by warranty!!!!!!!!! You have to be kidding me that someone would do that and it indicates to me that she just figures I am a difficult customer and I would do something ridiculous like this. So your senior employee dealing with customers with the already perception that they are wrong and she seems to take pride in being right and letting me know that. She was 100% percent wrong telling me that it will not be covered under warranty and as stated was shocked to know it was already done. So how much did she look into my concern before she called me?Again, my original questions were not answered as Kelly was too quick to just verbally attack me telling me that she dealt with me on previous complaints and that this concern regarding the power steering pump I was wrong also and as in her words it will not be covered by warranty. I dont like the word complaint as it is more of a concern. I guess Mini Canada Reps calling them complaints are all on the defensive and not dealing with customers concerns in a bias manner.I am so frustrated by this treatment I could just sell my Mini as I do not want to have dealings like this every time. But on the other hand that is silly talk as I love my Mini and I guess the relationship now is a abusive one. Every time I deal with Mini, I get treated poorly and I keep coming back for more. So it is my fault for coming back every time but I love my Mini too much not to. All this just makes me sick to my stomach in how I am treated every time. Awaiting your response and please do not hesitate to contact me should you need further clarification on any manner.Again you can bash me but all I want to do is give Mini owners a heads up when dealing with Mini Georgian in Barrie as they may pay for work that should be covered by warranty. Hopefully, if you have had work done, you can get your money back.

I’m not sure exactly how to write this experience up, but here goes. We recently visited a dealership with an intent to purchase a Demo as part of #Performance Auto Group’s sales flyer posted on Auto Trader. We went to the dealership we had visited about a year ago and had the opportunity to test drive a Mini. We weren’t ready to purchase at that that time based on our budget, but the service was great and staff supper friendly and helpful, so we returned to this location. First visit we tried a car but for some reason found it really rough, we felt like an egg that had been scrambled after driving it. When we got back we advised the two young men at the dealership and were told that was the Mini experience. At this time they snickered. We advised them of our previous experience and they said it’s the tires. They’re new. After a few more exchanges, I said, I guess that means we aren’t Mini people, and the young man said yup. I want to point out that we weren’t offered to try another car to see if we thought the same thing.We left and ended up at a used car place where we tried a 2017 and we actually enjoyed the ride. The first visit was on a Monday, and on Thursday my partner and I returned to that original dealership because they had four Demo’s at great prices and low kilometres. I asked about the last Demo that appeared on Auto Trader that same day (the same young man from the other day), he advised it was out. I had to ask clarifying questions, Is it on test drive? No, Can you find out? He comes back and advises it’s on loan to a client. What does that mean? It’s on loan, When will it be back? I don’t know. So we took our phone out and looked up for another car to try, and apparently that was off site as well. He hadn’t seen it in a couple of days. Is it sold? No, Can you find out? He disappears. I’m about to blow, you have to understand he’s just standing there and the body language is saying go away. It’s very clear he doesn’t want us there. He’s not checking the computer and when we ask him to check, he ask us what the vin# is. We didn’t know it and he said, You should know what car you want, it’s like this the whole time. I asked him about the last car and he said, I don’t know anything about it, but he did offer a new car. Interesting to note the first car we test drove was at the back of the shop in amongst other cars. I’m pretty sure there was something wrong with it.So after we left on the first visit on our way to Burlington we were divided. I thought they were laughing at us because we were old and old people shouldn’t drive Mini’s (we are in our 50s), but my partner thought it was because we were a gay couple. My partner didn’t want to go back but we had such great service once before, I really felt it was worth a second chance.I have to say we fumed all weekend, because we’ve been shopping for about a year looking at various places, from Toronto to St. Catherine’s at this point and we had tried Volvo’s, a Jaguar, a Cadillac, even a couple of pick-up trucks (he wants one thing and I want the other and it’s for me), not all places are the same but it has been some time since we’ve walked away with this feeling. Most places are Here’s the key. Let’s go, or See you in a bit. Most places are welcoming and the agent usually ask questions and if you don’t like the first vehicle it’s, Let me show you another, and the end we exchange information.I was so frustrated that night, I didn’t even realize how much. When we left that place we tried a BMW X4 that I spotted in a John Bear lot. The drive was excellent and the sales rep was in the back seat and at one point I started to laugh as I realized some of tension was beginning to dissipate, the difference between sales agents. That weekend we visited the Kitchener location and had an okay experience. We even stopped in Paris ON, and tried a AlfaRomeo Stelvio, again super great staff.I had emailed the dealership and #Mini Canada about our experience, the Corporate office advised that they are independent of dealerships. The manager had investigated and found out that the first car was loaned out as the clients car was in the shop and the second car was getting cleaned, but this doesn’t address that we were shunned from buying a Mini at that location. I emailed again, more in detail like this explaining our experience of homophobia over the last fifteen years so they would know we were genuine about our experience not being right. Head Office #Kelsey ** again advised it wasn’t Mini Canada’s issue and to deal with the dealership. Finally I received an email from a manager for BMW/Mini in that area and finally he replies with an email that says they will review training with the reps in question as well as they are looking into sensitivity training as I had suggested.So all good right?, No! I now need to know that Mini Canada head office are concerned that the people representing their brand and their products aren’t discriminating against older people and gay people and any other discriminatory combinations out there. I find it hard to believe that BMW/Mini wouldn’t ensure these retailers are representing fairly, but according to the replies I got IT’s NOT THEIR CONCERN. To me, it’s one in the same, different people may own the brand versus the product but they both represent the same thing. I’m hoping no one else has a similar story.

My 2009 Mini Cooper S Convertible with only 41,000 miles was experiencing the death rattle associated with the timing chain problem. My local Mini dealership at first told me they did not hear what I was hearing. I also had the problem with misfiring and rough idling. After I took the service technician for a drive and he acknowledged hearing the same things I did, the dealer quoted over $2,000 dollars in repairs which including timing chain replacement and carbon build-up removal.At the time, I was mystified at how we could go from no problems to that amount of money with no further diagnosis being conducted. I did take my car back to the same dealer for service and they ultimately fixed both problems at no cost. Unfortunately, I still have a high oil consumption problem and was told by the Mini Service Manager that I will need to add oil after about 750 miles. Based on past history, this is another known issue that Mini is just not yet willing to admit to.

I own a 2006 Cooper S convertible. I just read the blog on 12/9/2011. I have experienced exactly the same. I have taken the car into the Mini dealer at 12,000, 24,000, 32000 and 47000 for the same issue, each time to be told that the computer shows no fault found. I have serviced the transmission and had Mini Cooper service look at it again at 94,000. The car has been kept in excellent condition. The car will surge and the tachometer dial will move then the car grabs and shifts hard, sometimes making the tires squeal. I have had an independent mechanic drive the car to agree that there is an issue with the transmission. This is a manual transmission with the steptronic paddle shift capability. After having the transmission serviced, driving the car home and the transmission would not shift out of the gear. It was in and would not move forward other than a 5 to 7 mile idle. This happened while driving in rush hour traffic.

I bought my car as an ex demo. I absolutely love the car, but the service isnt great and the build quality is not what I expected. The hood broke after a year - instead of making the components of the hood out of metal, they are made out of plastic. And guess what, one tiny part snapped. And as a result, the entire hood cover had to be replaced. On a positive note, it was covered under the warranty. Had it not been, I was told the cost would have been 1,800. No one in the UK had a hood in stock, so one had to be ordered from Germany. Of course, whilst waiting for the hood to arrive, it rained pretty much nonstop (when doesnt it in the UK?). As a result, the boot was filled with around 2 inches of water. By the time the hood arrived, all the carpeting in the boot had fungus growing on it and also needed to be replaced. The garage also allegedly spent 24 hours drying the boot out. The car is a UK registered 09 plate with less than 30k on the clock.I have taken my car into the Mini BMW garage today as (1) it is due a service, (2) the boot keeps opening as I am driving along, and (3) it needs new brake pads. Firstly, the service - the guy reads out a list of things that are due to be done under this service including new spark plugs. I pointed out that the garage replaced the spark plugs at the end of October and charged me 200 to diagnose the problem and replace the sparks. Why didnt they mention then that they are covered under the service? Then, he said they didnt replace the sparks - it was something to do with auto sensors. I pointed out I have the receipt and it clearly states spark plugs were replaced. I then get a story that it is something to do with the Mini service pack. Had they gone wrong this week, the cost would have been included under the service. But because it went wrong 2 months early, I have to pay. I pointed out that surely if they go wrong early, they are faulty. But no, that was not the case. It is just my bad luck they failed before the service was due.The reason why the boot keeps opening is because all the components in the boot have rusted and corroded. I immediately linked this problem with the faulty hood and all the water that got into the car whilst I waited for a replacement hood. Apparently, had the components corroded immediately, they would have been covered under the warranty. But because the corrosion has only now become apparent, it cant be covered under the original claim and basically I have to pay for any repairs as it is just normal corrosion. Now, firstly, corrosion does not show up immediately. So I couldnt have bought it back straight after the hood was replaced, as I didnt know there was a problem until now. I think anyone with an ounce of common sense would realize a car boot that sat in inches of water is likely to suffer early corrosion if not dried out correctly. But, hey, not according to Mini BMW. On that basis, I must conclude that all their cars after 3 years are likely to suffer serious corrosion of the electrical components in the boot or just general corrosion all round. Brake pads are being replaced as we speak - BMW charge around 200 for them. So before having yours done, check the price of other reputable garages. It is also worth comparing prices with other Mini dealerships. I only have a short drive to another county and the tires in my garage are 165 fitted each. But if I drive 20 miles down the road to another BMW dealer, they are 118 fitted. It has been a fun quirky car and I do love it; however, I will be reverting back to a Mazda MX5 - never had any problems with Japanese reliability.

I purchases the coolest 2003 Mini Cooper. It was dark maroon with a black roof. The first day I purchased some cool extras and drove it home. I immediately noticed that the steering was harder to turn sometimes and then easy others. I contacted Mini to discuss this. They had me bring it in to take a looks. This is two days later after the purchase. They proceeded to tell me the cooling fan for the power steering pump was bad and needed replacement. I received a call telling me the power steering pump also needed replacement. Cost $2500.00. I paid it and drove home. Drove fine for 5 days and over the weekend. Monday morning I started it up and put it in reverse and heard a loud metal clunk. The car wouldnt go into gear. Towed to Mini. Due to some issue with the clutch, it broke off and cracked the housing of the transmission. Required new Transmission. $7000.00. I got to drive it for 10 days and it cost me 10,500.00 in repairs that I had to pay for. Never will buy a Mini again. Especially noting that people are still having issues with new ones now. BMW reputation is inflated and fake. They are extremely expensive repairs and their product is a crapshoot on whether you get a lemon or not.

Purchased a new 2004 MC hatch, only minimal issues until 2007 while still in warranty, the car slowed until full stop on the busy highway intersection. We were literally put in the danger since the traffic was heavy, and car could not be even started or moved. Towed to the local dealership, they changed transmission fluid, and we were assured the engine was checked and re-checked and driven miles, all is fine. It was for a while although experienced problems with automatic window and two other engine issues, but no lights went on and the dealership claimed this sometimes happens and not to worry. Once off the warranty, the same stop on the highway, overheated engine, stopped, towed back to the dealership and this time (although explained that the scenario was exactly the same and sanctioned by them as fine before), now the Cooper has a major issue and we need to pay around $8,000 for replacing CVT transmission. We were fortunate that on either occasion nothing happened to either us or the drivers in the traffic around us. MINI/BMW would not even listen -the only fix is to replace the CVT transmission.Took the car to an independent Euro repair-shop that did confirm that CVT is not properly working, but we also learned that MINI has known about this issue for years and this is far from individual problem. In fact, there are many complaints and pending class-action lawsuit related to this issue. Our MC with little over 40,00 mileage and after always being maintained and properly checked, has been sitting in the garage and would not drive it beyond a very short distance around the block. Other issues: faulty wheel, had to replace battery prematurely, CV player stuck, front seat unable to move, and the list could go on. We are the first owners, always driven by two family drivers with good experience, yet have never owned a car with so many problems, and excessive charges for any minute repairs. Will join any nationwide class-action lawsuit if available. Owned European cars before, but this one was built with faulty CVT transmission and BMW knew about it although they keep insisting this is a problem they havent heard about before? I doubt it. It is all over their website, even non BMW dealerships are well aware if this. How is it possible that BMW would not stand behind their product, this is not understandable. We hope that MINI/BMW would be forced to pay for CVT faulty transmissions they put into these cars and while they reject any assistance with repairs, we hope that class action lawsuit would justify the owners big expenses or those who have cars standing around and could not drive them. Shame on this company.

We have had our 2007 Mini-Cooper for less than three years. We bought it, used, and spent a small fortune just to get it running right first thing after we got it. Now the timing chain has caused our car to be completely unusable. It is going to cost upwards of $8000.00 to fix. We have read everything we can about this happening to our mini and like the thousands of other owners, are extremely upset that Mini has not taken any responsibility for this built-in failure. We love our Mini and are greatly disappointed that our Mini will have to be abandoned and we will no longer drive another Mini, EVER. They are way too expensive to fix… if you can find anyone in your area to fix them. Short love affair with a high maintenance gold-digging lover!

I bought my wife a used 2003 Mini in Feb. 2013. The vehicle had 59k miles on it and is a manual transmission. The transmission failed a month later. Thank God I purchased the CarMax extended warranty! The following month, the axle cracked on the drivers side. If not for my CarMax warranty, I would have been up a creek. I really like the car. Its fun to drive and looks great, but I would not recommend this vehicle to anyone that is not able to get an extended warranty with it.

2005 mini. In August 2011 at 74,000 miles the electrical fan stayed on after work the next morning the battery was dead and the dealership wanted 5k to do the repairs of the power steering pump/fan, radiator fan, and new battery. I could not afford that so the car sat in the driveway until I decide to attempt the job myself. Well $500 later, and two weeks. I completed everything the dealer ship said was wrong. EBay man’s best friend new radiator fan $180, Rebuilt pump (send yours in the rebuild yours) $250, new battery $85 advanced auto parts.January 2012 the transmission starts to slip. Seems like it is going from second to third gear. Seems to be getting worse. For as expensive as these cars are you think they would be a little more reliable. All the reports I read online say the same thing these issues all start between 70-80k. Come no MINI / BMW fix these on your dime, you know there is problem quit sucking our pockets dry while you are getting stacks of cash from people buying these cars and paying these ridiculous repair costs.

Our engine light came on on our 09 Mini with only 18000 miles on it. Took it to the dealer and they told us that there was excessive carbon build up on the intake valves and it would cost $1000 to grind the valves! I asked why this happened to a new Mini with such low mileage on it and was then asked what gas we used. We use Costco Premium almost all the time and then we were told that this is the problem. They said Costco gas was poor quality gas, it caused the problem! What BS!!! Its poor quality engine! We are also seeing other people having this same problem, so it is just not us. Mini should stand behind this problem!

I just bought a 08 Mini Cooper S Automatic with 77,000 miles. The person I bought it from showed me an inspection done at Mini in Pleasanton, and showed walnut blasting done to fix check engine light. I was told that was the only issue. After buying it, the check engine light came on 2 days later. I took it back to Mini in Pleasanton, they told me actually there was a big list of problems the seller never disclosed to me. Upon questioning him, he (Sean) who works at Nohrs RV center, said he felt the other items were not important so never showed me the paperwork.The other work that he had written paperwork needing consisted of water pump leaking needs replacement, vacuum pump replacement, fuel feed line, air intake boot cracked. So, I left car at the Mini dealer for 2 days to check everything. I found out on top of those issues it also needs the timing chain replaced, which Mini customer service refused to help pay anything towards, well known Mini defect. Also valve cover gasket needs replacement, and catalytic converter. I was tricked by the salesperson at Nohrs RV center in Pleasanton in the beginning, and now found out these cars have so many issues, as the manufacturer does not stand behind their product at all.

Bought my 2007 Mini convertible in 2012 and at around 75k miles, the transmission started acting funny. If seized up and failed completely. Cost me $6k for a new one. Less than 11k miles later, its slipping and about to completely fail again. There are so many problems with this car. Both rear windows have stopped working, rear view mirror wont stay in place, the top has this weird grease stain that is coming from when I put the top down. Nothing but problems and issues. Although I am part of the class action suit, its taking FAR too long. Filed in April and have got NOTHING in return!

My 2006 Mini Cooper S convertible has the same transmission issues as others here. Very dangerous to drive. Hesitates and then slams into gear and lurches forward without warning. I have been without a vehicle for about 6 months. I was hoping to get a rebuild on the transmission through a third party, but was turned down for most of the financing. My situation has changed since I purchased the vehicle and I am no longer in a full-time paid position because I am traveling back and forth 3000 miles two to three times a year to care for parents who recently lost their mobility.Now, I find myself in a similar situation because of a car company that did not care about putting out a quality product and denies the problem. What they didnt tell me when I shelled out the 36,000 for their vehicle 6 years ago was that in 3 to 5 years the car will theoretically be totaled and there is nothing you will be able to do about it. I would not have bought the car. One of the reasons I bought the car was that I thought BMW was a good make. I was familiar with their motorcycles. When I first bought the car, I raved about it to everyone who asked. I can no longer recommend Mini Coopers to anyone, and I’ll let people know whenever I can not to buy their vehicles. There should have been some kind of back up plan for the failed CVT transmissions. It is not like it is a $2000 fix. It is a $6,000 to $9,000 fix, and even a new or rebuilt one is the same situation. No guarantees, really.

I bought the car used with 67K mi for use as an RV tow vehicle (manual transmissions will work O.K., even the BMW doesnt warranty it). I installed the tow bar but never used it much. I added a MiniFini Continental Kit, not liking the RunFlat tires. I replaced the Super Charger at 105K mi for $2500, using a German Car Mechanic who is excellent. He said the speed up pulley caused the blower to wear prematurely. The power steering/fan module was replaced at 127K mi for $1400. After reading the Horror Stories, Im worried at what might happen next as the clutch makes a cold bearing noise periodically. The car is fun and I get good mileage 33-36 mpg. I baby it. I hope the 2014 turns out better after the redesign.

Have a Mini (2006) that will crank over but wont start. Similar problem to Lura ** below. Does anyone have fixes or suggestions? Any help is welcome.

I love Mini Cooper Countryman 2011 but the car I was driving and the steel wheel lock by self when I was exit on the freeway. Scare me. So now I don’t trust the car anymore. Pls let me know if that happen to anybody. Thanks.

The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.

Mini CVT transmissions - Another family member wrote on this forum about the Mini repairs that have been done on our 2004 Mini Cooper. Well, to top that off, the transmission died at 77,000 miles and they wanted $7K to fix. Great fun car, but reliability is the pits. Our other cars? A Saab 9-5 with over 154K and a Jag with 51K. All with less problems than this BMW Mini. I would not recommend anyone buy a 2004 used Mini at all. In fact, we traded our Mini in for a Honda. Yes, I know, its boring!

2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.

Hi, I purchased a used 2010 Mini Cooper less than a year ago which I am still financing, Yesterday my wife was on her way home. The car started smoking from the vents and soon after the car locked down while I was driving and could not breathe. While driving on the left lane she was able to come to a stop and turn off the vehicle then the door open for me. With the door open she then turn back the car as other vehicles saw that the car was smoking. They let me merge to the right lane. A police officer in his car noticed that something was wrong and came to my aid. As he was asking her what is wrong, she tells police officer that the car is smoking and thats when the car lit up in flames as the horn was going off. The car and all of hers and my personal belongings got destroyed in a blazing fire that almost killed her. What should my next step be? I am out of car, my laptop, cell phone, sneakers, etc. A response is needed. Thanks.

2006 Mini Cooper S Convertible - I bought my Mini used in June 2013. Within the first month my roof was leaking, my tire pressure light came on and my check engine light came on. The leaking roof turned out to be the window being uneven. The dealership spent the day and repaired it free of charge. My tire pressure was off and they added air as needed. Neither of these problems have been an issue since. The check engine light is another story. Turns out it was the oxygen sensor. They also replaced that free of charge (I was still under warranty). They also had it for more than a day because they told me it was fine to drive until the part came. But, the sensor had seized and because of that they had to repair my exhaust. After getting my car back and having it for 3 hours, the light came back on. I took it back and again they repaired it free of charge. I went to pick it up again and it came on before I left the parking space. I ended up going back and forth to have the oxygen sensor repaired six times in 5 months. While the dealership did fix it free of charge each time, the point is I had to run back and forth several times and every time they said it was fixed and should be no problem. Since the last time I got it fixed, the 3rd brake light has gone out and it is connected to a chrome bar that frames the whole back end of the roof, which they claim was working when they inspected it in June. The vent guard that is in the cowl on my roof has come up missing since it being in the dealership garage last and my hood shows a big gap between it and the top of my front bumper on the drivers side and no gap on the passenger side. My drivers side window is not working properly now. With the convertible the windows go down a bit when you open the door and back up into a groove under the roof when you shut the door. My drivers window no longer does this. So, every time I open my door you hear a loud sound like the release of suction from the window coming out of the groove and when you shut the door, the window hits into the roof and creates a pretty big gap from pushing the window out. To shut the window properly, I have to put it down and shut the door, go around to the passenger side and get in and put the window up so it goes up into the groove. I called the dealership because I am now ready to get myself out of this car if at all possible. After my 5th visit for the sensor, I contacted a firm regarding the lemon law but they couldnt help. They said my car was too old. I feel like my car is turning into a money pit. While these things may not be major, this is my first Mini and I have lost my faith in them to the point that I do NOT want another Mini, ever! I really love how fun the car is and how it corners like its on rails and I looked for reasons to drive it but, my love for the car has fizzled. I feel like its one problem after another :(

Mini Roadside Assistance does not provide assistance, instead it provides terrible unprofessional customer service. On two occasions now, I have called in for assistance when broken down on the side of the road. The agent was not friendly or helpful. On both calls, I was on the line for 16-24 minutes and at the end of both calls I ended up calling AAA for help. AAA was able to provide me with roadside assistance after a 3-minute call and I was towed within 30 minutes. The customer service at AAA is kind, efficient and professional. The complete opposite of the service you receive from Mini Roadside Assistance. I strongly suggest they look into who they hire for these call desk positions.When you lease or purchase a Mini, one of the perks is Roadside Assistance, but when that assistance is provided by rude and incompetent people where is the perk? Instead Mini Roadside Assistance has been a huge waste of time that has left me stranded and angry in an already frustrating situation. Mini you should be disappointed and embarrassed by the service you provide!

My husband purchased a new 2009 Clubman from Irvine (CA) Mini, which has ~50k miles. He did not have any major problems with this one (previous Mini was traded in due to engine fan problem), until a few days after the New Year. We noticed transmission oil leak on the garage floor and driveway. He took it in for service. Upon inspection of the transmission, the service rep informed him that the transmission pan was broken/damaged and welded. They claimed that they do not have this type of welder. We were subsequently advised that the repair would not be covered under warranty. We informed the service rep that the car has never been in an accident and they were the only dealer (service) that have touched (worked) on our car since it was purchased from their dealership as a new car. My husband called the corporate office. We were told they will not cover repair - cost was more than $1,000.00. The other infuriating part is that they will not guarantee their repair! I just spoke with another (2011) Mini Cooper owner yesterday, who coincidentally purchased hers from the same dealer (Irvine). Her car also leaked transmission oil. The pan was noted to have been bent/damaged. It was repaired twice because it continued to leak after the first repair. She was lucky it was repaired under warranty.

I just had to take my mini in for service as it sounded like a diesel it a metal rattle noise was quite obvious. I have a 2010 mini Cooper S that fell victim to a large issue two years ago just prior to the mini Cooper recall. I am not sure if that recall is in fact tied to anything with this problem but that day the car had to be towed to the mini dealer and it only had 30 some thousand miles on it. Now Ive taken it in and been told the timing belt tensioner is in fact completely broken and the car drained 2 1/2 quarts of oil- etc etc. The car only has 52,000 miles on it and if it even looks different I take it to the mini dealer for service constantly. This is not a car that has been even given the opportunity to be neglected. This particular repair is over $2400 which is extremely odd especially with this particular car and how Few miles its driven. I have now read about the unusual timing belt problems with Mini and I would strongly suggest as per a previous article I read that the 2010 Mini be included in this consumer complaint - and seriously looked at as a potential recall problem. This can be extremely dangerous and needs to be addressed immediately. As I write my car is in for service of this exact issue crossing my fingers.

I purchased a used 2002 Mini Cooper S from Mini of Knoxville with 70,000 miles. I thought I was purchasing a great car from a reputable dealer but it turns out that I was not. After just a day, the clock stopped working and a screw fell out of the lower dash trim a week later, and in the following month my windshield trim began pulling away.Within the first month, my power steering pump went out nearly killing me and my wife. I tried to work through Mini USA and I was told to take it to a dealer who preceded to tell me that I had a whopping $3400 in repairs! I told them I just bought the car a month ago from them!The car needed a P.S. pump ($1400), front control arm bushings, total shot ($900), crank pulley, balancer and belt which were warped ($500) and that the brake fluid and coolant were in terrible shape (remaining cost). Oh, and by the way, the tires were the wrong size. This is the way I was sold the car. After fighting with the dealer, they replaced the pulley and belt and thats it. They told me sorry, you bought a used car. Where is honesty? I thought we had a lemon law, it turns out not so much. I removed the p.s. pump and had it sent off and rebuilt for $225 and replaced it 30 minutes total. WHY is MINI so EVIL?

My Mini just died - will not move. Was told trans is bad and will cost me about $7,000 to fix. The repair shop told me a very common problem and Mini wont stand behind the problem. There should be a recall. It seems they dont care about the consumer. Its really sad that all they are worried about is fattening their pockets and not helping the customer. SAD!!!! REALLY SAD!!!!! I will never buy another Cooper and I will pass this info to everyone.

I took my Mini in and complained that there was a humming noise coming from the engine and that the check engine light kept coming on. But every time I took it in, the dealer kept telling me that this was normal and that there was nothing wrong with the car. After awhile, the car kept getting worse and started making a knocking sound and losing power. I had it towed to the Mini dealer and they told me nothing was wrong with the car, turned the light out and sent me on my way. I am tired of Mini refusing to fix whats wrong with the car. This is a serious problem and needs to be dealt with.

I bought a used 2009 Mini Cooper in May 2013 and have been out it since August 23, 2013 and it is now October 27, 2013. My Mini Cooper had a coolant leak that caused my engine to blow and was taken to three shops before any one would even fix it. A newer engine was put in as well as a new radiator which cost about $3500 on top of needing to be taken to a BMW shop to be reprogrammed which took two weeks for them to do. The day I should have gotten it back a sensor went out and am still without my car. It has been over two months with my car. The shop it was taken to has now fixed 6 Mini Coopers with the same problem. I will never get a Mini Cooper again once mine dies on me again.