They have held my title for 4+ months with no resolution! Ridiculous and terrible customer service. I am now stuck in the middle of trying to get this title to my new creditor because they have hung up and wont respond to my new creditor. They hang up on them. Despite the address on the back of the check, the letter, and subsequent 2 letters petitioning for them to send the title from April of 2020 nothing has still been done. Even upon contacting them today, via phone, they say its stuck, Ill send an email to my supervisor and the title division to get the title sent. So ridiculous. Hyundai should be aware, that at least for me, this will keep me from ever using their finance arm again and as many of their deals are if you purchase through them itll definitely drive me to another brand.

I am uncertain if this review is specific to Hyundai Blue Link or Hyundai overall. I am writing this review for solely my experience with Hyundai Blue Link. When I originally went to lease my 2016 Elantra GT I want a remote start. The salesman who was also the sales manager informed me that I couldnt get a remote start installed because the ignition was a push button ignition, but he had a better alternative, HBL. He told me that it was an app on my phone and I could remote start my car from my phone. He said it was $99/yr, which was a better deal because the remote start was $400, and this was a 3 year lease, and he was giving me the first 3 months free! When my first renewal came my credit card was charged $198. I immediately called HBL and explained that my credit card was double charged. The representative explained that my card was not doubled charged; there is a base package called connect to care that all HBL subscribers have to have that is $99/yr, and the remote package is an additional $99/yr. I explained to the representative that, that wasnt how HBL was explained to me; I was not informed about any connect to care package that was mandatory. To compensate me for the confusion the representative extended my services by 3 months for free, but explained from here on out if I wished to have the remote package that I would also have to pay for the base package as well. One year later, I received a notification from HBL that my credit card was going to be charged a renewal fee of $99 on a given date. I called HBL and explained to them that they are 3 months premature in charging my card. They explained that only my connect to care package was extended for the 3 months, not the remote package. I explained that it was my understanding that both packages were extended, and that I didnt want the connect to care, but they were forcing me to have it if I wanted the remote package. I do not recall at this time the entire conversation I had with the representative but towards the end I told the person on the other end that I too was recording the conversation (I lied, I wasnt recording the conversation), and they replied that I didnt have the authority to record the conversation and hung up on me. I immediately called back and long story short, I told the representative that answered my call this time that HBL did not have my authorization to charge my card. The person responded with, I dont need your authorization to charge your card, and it will be charged in the amount of $99 on this date. I ended the conversation with the call center. I called Hyundai motors, and demanded to speak to someone in management. The representative said she didnt have a way of transferring me to someone in management, but she gave me an email to a manager with HBL. Turns out the person she referred me to was the head person over all of HBL. This manager, or VP, I do not recall her title other than she was the head person over HBL, completely sided with me. She pulled my credit card info from the HBL system, and gave me free services through the end of my lease. I believe she also may have fired some individuals but I dont know for sure. Fast forward to current times, I turned my lease in 2-3 weeks early and purchased a brand new Hyundai. I called HBL to transfer my remaining 2 weeks to the new vehicle, but they said that wasnt possible. I have not continued my subscription with HBL with my new vehicle, solely because I feel $198/yr just for remote start is a rip off. I would have given HBL 1 star, but because I was compensated for my troubles I felt they deserved the extra star.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

My husband and I bought a 2015 Hyundai sonata and back in June, I locked my keys in the car and called their roadside assistance and a man came out to get into the car. Well he did alright, causing over $1600.00 and I got a big run around concerning it. He also damaged my sisters 2015 Hyundai sonata as well causing over $1200.00. When she contacted Hyundai about it, they told her to contact the private companys insurance about it. She did and was told too bad. At the time of service, no one knew the guy seemed to be intoxicated, informing my sister and myself they called him away from a poker game. Well, they sent me a check for a little over $1300.00. As to date, my sister never received a dime. As for Hatfield Hyundai or any other Hyundai for that matter, we are done. This was not our first Hyundai (brand new) but our 3rd on and I might add the night we walked in and bought this new we also sold two more for them that night. My sister and her daughter bought one too. I will not because Im still having issues when I apply the brake or just to accelerate. I feel a weird shimmy and took it back in, they say thats normal. Well if it is, how come I never felt that on the other brand new ones we bought? I took the Sonata for a seat belt recall last Friday and had the worst service ever. Now receiving e-mail from service manager because he covered a tub of paint on bumper and hood, and the side step panel is coming loose. So he emails me concerning my ratings on a survey, telling me how bad my ratings hurt him. Really? Now he says hes paying for both services when the car is still under warranty. That piece has been loose for a long time and I was busy trying to some results on the damages done to my sisters and mine cars. Buyers Beware. If you want a new Hyundai go to DESSIS, they at least care about your needs.

We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.

Was on our way home from a Holiday trip Jan 1,2020 when my Hyundai Santa Fe sport with 9,328 miles on it lost power outside of Athens Ga. Was fortunate to be able to be near a convenient store to pull into. Called Hyundai roadside service and they quickly sent a tow truck that took vehicle to nearby Hyundia in Athens. Also called a Uber to take us 3 senior ladies and our dog to the hotel near to dealership in Athens. Naturally since it was New Year’s Day the dealership was not open until the next day. Everything in response to incident was wonderful. Could have stayed in a nicer hotel, but choose one close to dealership. Got home to Florida a couple days later. I sent in the incident report with all the original receipts for the trip interruption reimbursement. Never heard back....called back end of Feb...said it was being worked on....just called back April 23, lady said nothing had been done with case since I called in Feb.? And she would have them (?) call me back. So moral of this story do not depend on getting any money back from Hyundia Trip reimbursement!

I have a 2013 Veloster Turbo with only 12000 miles on it. Had to take it in. Engine light on running bad. They said ignition coil and would take 2 to 3 days to get part. After a week got part. After putting part on did not fix problem. Turns out the engine is bad.

I purchased a 2010 Hyundai Sonata in August 2009 with 500 miles on it at the time of purchase. To date, I have had the vehicle in the service department 3 times regarding the transmission, dropping, failing and stalling, for a total of about 4 weeks in the shop. Just before the 60k mile warranty expired, the rear passenger side door handle fell apart. I had that replaced, covered under warranty. Since that time, about 5,000 miles has passed and today, the just replaced door handle fell off again in my hand trying to put my children in the car. I have tried and tried to be patient and put up with this car and all the times it has been in and out of the shop, but I am truly to my breaking point. I have to put my children in this car and travel to school, work, daycare and after-school activities. I need someone to get in touch with me regarding the possible lemon law or before it gets to that point about someone buying back my vehicle and putting me in something comparable of my choice. I am aware of the laws and my rights. Please contact me as soon as possible so we can have this resolved before anyone is seriously injured as a result of poor craftsmanship and production of my vehicle. Thank you very much in advance for your time.

Update from last post. Nothing new on positive side other than more wasted time and lets say more salt water in the open wound. They call me back like they were concerned to follow up on the outcome. Follow up, I scratch my head as they said they wont cover what they have known was an ongoing issue even a class action law suit over the very same paint issue. Sorry you are outside the warranty period. I asked, Why are you wasting my time to only say what you said the last time. They make a car. They have a known issue with the paint adhering to the car. They dont tell you or post about it so you can stay away from buying a car with an issue. So you buy a car only to have to spend over $1200 to have the car roof stripped down and repainted. That people is a company that truly understands customer service. They dont stand behind their product when they know they have had an issue, we as the consumer have to pay for it in the end. ONCE AGAIN AND LET ME BE CLEAR I WILL NEVER EVER PURCHASE A NEW OR USED CAR THAT IS MADE BY HYUNDAI. If I sound upset you are correct.

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

I was surprised by my father when he got me a brand new Hyundai Tucson last May of 2011. My old car prior to this one was a Toyota Vios - manual transmission, so this is definitely something more special as it is bigger and it has an automatic transmission making the drive easier for me. I used my Hyundai going to work and it really did not disappoint me especially during rush hour. The handling of my Hyundai is very good. It is very fuel efficient and it accelerates smoothly - very zippy. It is very easy to drive and it doesnt seem to be too big especially for a girl like me who is not tall. The leg room at the back is also very spacious and could definitely accommodate tall people. The compartment at the back is also very big. I did not encounter any problems with my Hyundai up until the time that I sold it. I was really saddened when I have to say goodbye to it earlier this year because it was my favorite but my husband got a brand new Mitsubishi so we have to let go of our old Hyundai. Hyundai is definitely recommended!

My daughter was driving my 2011 Hybrid Sonata home from Florida when the engine seized in Georgia. It was towed to Peacock Hyundai where they helped my daughter tremendously by getting her another vehicle to finish her trip home. Since the engine wouldn’t be there in a timely matter, Hyundai gave us fair market value for the vehicle. Everyone that we dealt with was very helpful. I would recommend Peacock Hyundai of Georgia and also the Hyundai products.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

For 5 years, I had my payment automatically deducted by Hyundai Finance for my car. In December, my balance was $59 and they deducted the whole $279. I called and they stopped the auto deduction and they would send my refund within 30 days, which it took all 30 days. At the end of January, I noticed they took out another $279 so I called. They said the auto payment was turned off and they were not sure why it was deducted. They said they would refund it but it would take another 30 days and assured me the auto pay was deactivated. Lo and behold another $279 was deducted from my account today and when I called, bottom line is it will take another 30 days to get my money and nothing they can do to refund sooner.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

I bought brand new Sunday Tucson on February 3, 2018 in Keyes Hyundai Van Nuys. I drove about 2k miles when I started experiencing high noises, something like buzzing sound that was getting louder with accelerating. When first did the drive test, I was impressed how easy the car does drive, well it got worse when I started using it. Very unstable on highway, you can feel any crack on the surface you drive on, pretty loud inside.But getting to my issue, first I took it to check the tires, I was advised that it might be wheels bearing. Then took it to service, they have very odd hours and there is always empty there. They will not take you on Saturday for diagnostic either, so they did check my car and happened to be that the car transmission failed. Wow right after 2k, very unusual, anyways they got me loaner from Hertz and promised to get me the car in 3 days. I will be posting and blogging about this more. I feel I got lemon and more issues are going to happen. Very unsatisfied customer.

It is a very reliable car. The seats are very cozy and the air conditioning works very well. But I would change the default radio it has. The radio has no bluetooth or touchscreen, it would be ideal if it had more functions like front and back camera or a GPS system and a android operating system. But other than that, the car has not had any problems and is very economic in gasoline plus it is very responsive and smooth to drive in.

I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.

I have had issues with the transmission not shifting properly when pressing on the accelerator. I have taken it back to the dealership several times and am always told that it is their new transmission and is normal. Finally, they said they had a reset they could do for it, this seemed to help for about a week. After this things got worse, it not only went back to the chugging with the transmission but also lost power when accelerating from a stopped position (like turning in front of oncoming traffic). I would pump the accelerator for it to finally go. I filed a claim with Hyundai, finally got a call from them and was told to take to dealership, of course they found nothing wrong, everything is working to “their” standard, and that it’s just their new transmissions. I said I had another vehicle (Not Hyundai) that has this type of transmission and it doesn’t do this, she said, Well. This is Hyundai Transmission. I am beyond Frustrated and Disappointed with Hyundai products and Customer Service! I will never buy Hyundai and will and have recommend everyone to NOT buy Hyundai!!!

I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out at 60,400 miles. The repair including labor was $2400. Hyundai Inc. has refused to make reparations on this because they said I had car fixed at a private mechanic. My case number is **. There’s no money refund.

This is my second Accent and on the first one the paint job on the roof of the car started to oxidize. When I bought this one I asked them if it was going to be a problem again. They assured me they had fixed the problem. Why did I believe what they said. My car is almost 4 years old and I noticed that the paint on the trunk is already starting to oxidize. I like to keep my cars for a lot of years and the last thing I want is a car with a bad paint job. I would not recommend this car if you are the person who wants a car that looks its age not like a car from a junk heap.

We purchased a 2012 Hyundai Accent the end of 2011 from Fairfax Hyundai in Fairfax, Virginia. Along with the car, we purchased an extended warranty that supposedly provides bumper to bumper repair peace of mind until 100,000 miles. Early in October, I called the Fairfax Hyundai service department to obtain our free oil change. I was told they could not schedule me for almost a week. It was already time for our warranty oil change, so I took the car to Just Tires in Fairfax, Virginia for an oil change. The Just Tires service tech came to me and informed me the Accents right rear brake pad was completely worn out and the rotors needed to be turned. The left rear pad still had lots of wear yet. The next day, I took the car to Fairfax Hyundai to get the car repaired under the Hyundai warranty.The Fairfax Hyundai service manager informed me that the repair was not under warranty because the right rear caliper slide had become dirty and stuck, thus causing the service problem. This was very disturbing to me since we paid an extra $1,200 for an extended warranty that was to cover everything that went wrong with the car except the radio and tires. I took the car to Mr. Tire in Fairfax, and they refused to fix the problem because they were adamant the caliper was Hyundais responsibility. At that point, I walked into the Fairfax Hyundai dealership and insisted to speak with the owner. Instead, a manager was available and he put me in contact with Kim **, the District Parts and Service Director. On 10-10-2012, Mr. ** told me that if I could get a Virginia State Inspection Station to report the car could not pass inspection due to a faulty caliper, he would see about repairing the car at no cost.I scheduled the car for inspection and a repair estimate on 10-15-2012 at CC Garage in Vienna, Virginia. I could not get an earlier date because this is one of the highest rated repair facilities in Northern Virginia and a Virginia State Inspection Station. CC Garage called me the next day and informed me the slide was no longer stuck and the caliper was working fine. He indicated he could not supply the report Mr. ** sought. At that point, I was fed up with the situation and told them to replace the pads and turn the rotors at a cost of $271. The rotors can only be turned a couple of times so now I am required to continuously worry when the caliper slide will become stuck again and cause another expensive repair. Eventually, this faulty caliper problem will require replacement of drums, rotors, and calipers. We wish we had not bought a Hyundai car at this point.I still felt Hyundai was not meeting its responsibility of honoring its warranty program. So yesterday, I started online research of similar problems Hyundai has had with brake calipers. My research indicates that this stuck caliper slide problem has existed since at least 2001, on various models of Hyundai passenger vehicles. I found complaints on your 2001, 2003, 2005, 2008, and 2010 models. Now I have a 2012 with the same exact problem. Refusing to address this faulty engineering problem has caused many a USA citizen unnecessary repair bills that should have been covered under Hyundais warranty and then a fix of the problem instead of ignoring the problem for years. I request three things for Hyundai to do: 1) Reimburse me for the $271.00 repair; 2) Assure me in writing that any future repair costs due to caliper problems on this car will be covered under the cars warranty program; 3) Assure USA citizens that Hyundai USA will immediately address and fix this problem on their passenger vehicles. I will wait for a reply to my concerns until 11-25-2012.

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

I traded in my 2013 Kia Optima SXL for a 2015 Kia Optima SXL. I used the $5850 left after my payoff as my downpayment on a lease. I was in a horrible crash two weeks after and the car had 586 miles on it and it was totaled. My insurance said the car is so new they werent depreciating it, but Hyundai only says I will get back $3986.45 so I now have to lose part of my downpayment. My insurance handled this in a week and I have to pay out of my pocket because Hyundai says it will take about a minute to give me what Im due back! They have their money right away. Gap insurance obviously isnt worth it if the car is new.

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.

My 2012 Hyundai Elantra (less than 4,800 miles) will not start. I towed it into the dealer on 9/5/12 - starter problem. The dealer cannot get the replacement part (starter) - the part is on backorder. Parts for a 2012 model on backorder? Whats the issue Hyundai USA?

I will never buy another Hyundai vehicle again...I took out a new lease (2014 Sonata) March 26th and traded in my old lease (2012 Sonata). Everything was great until November when I start receiving phone calls telling me I am behind a payment. I explained to the caller that I have my bank statement showing me that payment was made. She told me she could not see my account because it was the weekend. I then had to call back on Monday and fax my bank statement showing that my payment was made. I was then told I had to wait 4 days for them to review the document... Really?? I once again had to call Hyundai and was informed my April payment was applied to my old lease and she would transfer the funds and it would be all taken care of. Surprise - it wasnt!! I received phone calls again in January stating I was still behind a month in my payments. So I call Hyundai directly and speak to a supervisor. He tells me that my payment went to the wrong account and that account was closed and refunded to me on a refund check. I asked during each one of the phone calls if my credit would be affected. Each and every time I was assured that it would not be affected because I never fell more than a month behind. Remind you, I have not been a Hyundai customer for over 3 years and have never even been late with a payment!!! I was trying to refinance my house a few weeks ago and SURPRISE, my credit has dropped 30 points because of this issue!! I have been trying to speak to the head of the finance department but Hyundai does not believe in email. How does a major company like Hyundai not operate through email! The topper to this story is that my statements that I receive every month do not show a late payment until November of 2014. So I missed a payment in April of 2014 and Hyundai does not realize that until November of 2014. Yeah, that is a company I want to do business with!! I dont think so!!!

I built a 2017 Hyundai Tucson 2.0 SE AWD online and I got the quote $331.11 a month. Now, when I physically visited one of your Hyundai branches, I got a different monthly payment for the exact same vehicle. The monthly payment is $421.66 a month!!! I accepted winter package ($1600 value) to be added to the car original price. However, I dont think this will have a difference of almost a $90 a month for 24 months! How come this is happening? Why is that difference for? Can you explain.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

My husband leased a new 2011 Hyundai Sonata, and when we were on Route 16 in New Hampshire, the brakes completely failed! My husband, an ex-marine, slammed on the emergency brake which stopped the car just before we would have hit two cars. The problem turned out to be the computer chip. The car was in the shop in New Hampshire for one week. Prior to the brake problem, until the present time, we have been having ongoing problems with the trunk of the car opening over and over again by itself. We cant use the trunk lest we would be robbed.For the trunk problem, we have had the car in for service five or six times for a total of eight days. It has never been fixed. Now Hyundai has informed us that they are closing our case. This car is a lemon. We need to reach John Krafcik, CEO of Hyundai, for his help with this ongoing problem. Please, help us. We have leased Hyundai before, but this has been a really bad experience. Please, contact my husband at 908** or at **@verizon.net. Thank you.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and its been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldnt waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

I leased a car from Kia back in March of 2012. In the state of RI we have to pay car taxes. So every month I would make my car payment and on occasion I would pay an extra $100 for taxes. I did this for several months assuming that they would apply it towards the car taxes. Come to find out that they do not do this unless you call them every month and specifically tell them to apply it towards the taxes. So they said they would apply it towards the monthly payments. Not the case. Every month I would still receive the original bill amount with no credit applied towards it. Also, I live in RI and for some reason they were sending my bill to my mothers house is the state of California, why? I do not know because the car was only in my name. Anyways when I called the company to ask them where my extra $100 was going every month they had no idea, as it was not being applied towards my monthly payments. No one could answer where my extra money was. I spoke to several people and no one had a clue. My boyfriend works for Kia and had to ask for the assistance of a Kia representative. He looked into my account where he was finally able to find my money. Apparently it was floating around somewhere. Ok so I thought everything was over until my mother received the bill for my 2014 car taxes after I had returned the car in March of 2015. She ended up paying it for me and we thought everything was done, until I got a phone call from a collection agency stating that I had not paid my car taxes for the year of 2014. My mother was very upset because she had paid it with a check so she had to go to her bank and meet with the manager to try and retrieve a copy of the check. It took a lot of time and headache to get this. I ended up calling the Hyundai leasing company and had asked them to send me a copy of my contract and a print out of every single payment that I had made over the 3 years. I received it and upon looking over it, it clearly listed 2 payments they received in the month of March of 2015 and next to it they wrote 2014 taxes. I send a copy of this paperwork to the collection agency. I have not heard anything back from them assuming that it was finally cleared up. This company has no idea how to manage their customers accounts. If they have done this to me imagine how many people they have told that they have not received their payments and people who dont know any better have probably paid again. This company is a fraud and they have turned me off to ever lease another car again. Also, I love the Kia car but this leasing company is giving them a bad reputation because people think they are affiliated when they are not the same company. This experience has been a true nightmare and waste of time.

Secret room scam artists. Leased a car for my daughter in 2011.. When the lease was up we went to buy the car out due to the overmileage on the car and decided she really liked the car. After showing her this fabulous 2014 car they made a very appealing deal to her and she agreed to lease again. They bought her car and said they would pay the overmileage on the car and she is free and clear to lease a 2014. Ohh wait.... You want to keep the same payment??? Well then they said you have to put 1800$ down in order to keep payments where they were... Wait let me speak to my manager...Away to the secret back room to see if deal can be made but first initial this to show what you want your payment to be... Huh? Umm ok? (Btw my husband and I own 5 vehicles and the only place that has a secret back room is Hyundai in Dickson city).Ok long story short she signed and gave them $1800 for this 2014 Hyundai Elantra. 1 month later I got a letter stating I owed the overmileage on the 2011 Hyundai bought back off me to get me into the 2014. When I called Greg (my sales guy) he said he talked to Ray and it was simple mistake, not to worry, its all taken care of. We bought your car, therefore we paid your overmileage...Month 2 I get a second notice that my account on the 2011 is past due with interest $1592.27... Husband and I personally went up and again Ray, max Carlos, never came out of the secret back room but again I was assured it was taken care of, we bought your car... Yet no manager had the time to come out of hiding in the secret room. Finally a collections agency calls me and tells me I am placed in collections for an unpaid balance of the overmileage on my 2011 Elantra! They advised me to go to the dealership and advise them they need to either cut me a check for this amount or be on a conference call with me to clear this up.My husband and I go to dealership and demanded to get on a conference call with the cowards hiding in the back and was denied. I repeatedly kept asking for Carlos to please come out of hiding and talk to us like adults and make the call at the desk we were at. We were then told he couldnt because his computer was different and showed more info than the ones on front. Umm ok? So we said fine we will go in the back where Carlos is and use his phone and computer screen to straighten this out. Ok heres the best part... We were told Its very busy and dangerous back there. My husband responds.. Is there a car on a jack waiting to fall on our heads??!He absolutely denied us a conference call and our issues werent resolved until 2 days later when I contacted the collections agency and told them what I experienced... She immediately called them.. Had me on line and spoke with Carlos who agreed to pay my overmileage like he should have in the first place! Bottom line its a very shady place and they are hiding something or that conference call would have not been a problem!I have never ever been to a dealership like this and dont plan on ever going back... Except with my attorney if I get one more letter. I plan on contacting the attorney generals office, Better Business Bureau (oh wait they were already reported to them) and vow to never ever do business with them again. I never once got an apology but surprisingly they expected me to thank them for trying to help lol. Ummm thanks?

We own a 2011 Hyundai Sonata. We check and change the oil regularly because there are numerous reports of Hyundai engine failure and seized Hyundai engines, for no known reason. Two weeks ago the Sonata engine seized. The dealer in York PA claims it had no oil however, my wife had topped it off 7-10 days earlier. Then my son checked the oil 3 days before the Sonata engine seized. It had oil.Do not buy a 2011 Sonata or any year Sonata. Google engine problems Hyundai Sonata. There are literally thousands of reported Hyundai engine failure. And there is a class action lawsuit. In addition it is a cheaply made vehicle. The fans squeak, the seats squeak, the Torque steer is outrageous; the Sonata has the worst torque steer of any front wheel car Ive driven. Weve had to invest over $5500 in this cheap car over the past few months. The used Sonata engine cost $3,100 and the York PA dealer gave us exactly 3 months or 3000 miles warranty. I will post my receipts in a few days. Stay away from Hyundai and do not buy a Sonata.

Power steering on Elantra pulls to one side. See other complaints online. This car problem should be recalled. It is a safety issue.

The headliner was damaged during a replacement of the sunglass holder recall. It has never been correct since. At approx. 54k, the engine failed and Hyundai replaced with an inferior short block vs. a long block engine, the rear seal was defective and had to be replaced, the engine protector plate fell off less than two weeks later. I have never felt safe in this car and sure enough 3 days ago, after going over NO huge bumps or hitting any pot holes, I came outside and the first 1.5 inches of the wheel bearing assembly was laying on the ground by the wheel. The tow truck driver said they overtorqued something when they replaced the engine. Not only will I never purchase another Hyundai, but I will recommend no one does either. After owning a Honda Civic for 14 years and 375k, this vehicle is a driving time bomb waiting to kill you!!

I almost spent $100k on a vehicle because of its marque. Well, I’m glad I didn’t! This Hyundai Genesis 5.0 has been very reliable. Quite stylish with a lot of power!

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.

I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!

When a company makes a bad product and they put it out to the buyers of their product, but they dont help fix the bad product, they dont care about the families that are driving these defective cars. WHEN YOU DO SOMETHING WRONG, MAKE IT RIGHT! Here is the answer they give: TRADE IN YOUR CAR FOR ANOTHER CHANCE TO GET LUCKY. We are a 7 people family with a defective car that burns 28$ a month on oil, with this as the only car. We were told we need a new engine, due to car that did not pass the oil tests for CAMPAIGN 953. Everything else failed but the engine rod was good, so DENIED. Good Luck with your Hyundai issues. There are so many out there.

Had to replace both passenger and driver side axle on my 2011 Hyundai Sonata. This should not have happened. The car is only 5 years old. There must be more out there that have had to replace these. Please send your comments then and notify corporate headquarters Hyundai. Please, in order to get a recall and your money back if you have already replaced these. You can google Hyundai Sonata or Honda corporate headquarters and get a phone number or call a local Hyundai dealer, they will give it to you.

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

This Hyundai Tucson is our 2nd owned cuz theyre such great cars. We had the last one for 10+ yrs with no issues at all and we just wanted a new one. Plenty of cargo room and passenger space as well as comfortable.

My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago. My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

I purchased a used 2012 Hyundai Elantra on 12/27/2012. The car had 14,075 miles when bought. I have found the car to have terrible gas mpg, which I have come to understand a lawsuit was filed which resulted in a reimbursement of money to owners. However, I have been told that I am not entitled to reimbursement because I bought the car after Dec. 2, 2012. I contacted Hyundai customer service and I was told that I was supposed to have been informed by the dealer at the time I bought the car that the gas mpg was not accurately advertised. I was never told by the salesman or the dealership either verbally or in writing that the gas mpg was misleading .The car was purchased in Hyundai of Hackettstown in NJ.

My 2007 Elantra SE was just totaled this month. This car is one of the best cars we ever had. It still runs like a top but the rear end damage totaled it. This car never needed anything besides regular maintenance. It now has 230,000 + miles on it. It was very comfortable, peppy car and it will be missed! This was a great car and I will buy another one.

I had a frontal collision accident with my Hyundai i20 model 2010, which resulted in a total loss to the car. The air bag failed to open and I had severe hit in my face from the steering wheel. I complained to the Hyundai dealer in Jerusalem but they refused to check the air bag system.

I purchased a 2017 Hyundai Tucson 1.6T Limited in August 2017. Driving to work on the highway the panoramic glass roof exploded. Confused me so much because it was 6:45am, no one was around me, sunny day, no trucks in front of me or anything. (All this is provable as I have dash cam video of the front and rear of the car). Sounded like a shotgun. For starters, thankfully my 2 year old son and my wife were not in the car as the backseat was full of glass. I managed to not lose control of the vehicle and managed to exit the highway and pull into a gas station. I phoned roadside assistance and got towed to the dealer. While in the tow truck and still confused I began searching online if this was a known issue and lo and behold Hyundai is VERY well known for this and is #1 in exploding roofs here in Canada and the United States. After getting the vehicle to the dealer and getting home to wash glass out of my head, the next morning I receive a call from the manager at the dealer advising me that Hyundai Canada will NOT be fixing this under warranty even though the manager at Maple Hyundai acknowledged that he has seen articles pertaining to this happening to others in the past. The fact that I have dash cam footage means nothing also. Upon purchasing the vehicle I even purchased their fancy extended warranty. That also means nothing not that I even needed it because I am still technically under the 3 year whatever regular one. Hyundai Canada turned the warranty job down saying that it must have been cracked from before which I am not sure how they can make that type of assumption. First of all, as I said the front and rear cameras both show the exact same time and date just different views. You see from the rear camera a blast of glass fly. The front camera shows absolutely nothing fly at the vehicle. Secondly, tempered glass does not crack it explodes. Thirdly even if for whatever magical reason it was cracked from the night before, why would it wait until 29km (18 miles) into my drive to burst while driving on a smooth road. These vehicles are NOT SAFE and I urge any especially families to look at alternate manufacturers who actually care about the safety of their passengers.

I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.

I leased a 2012 Hyundai Elantra. There is a hidden disposition fee listed in your agreement. I was not verbally made aware of at the time of signing my lease agreement. I found out about this $400 disposition fee at the end of my lease. This was on top of the standard wear and tear fee, my last month payment, even though I turned it in early! Oh, and $19 in taxes. Grand total to turn in was over $500! I called Hyundai Finance to dispute only the disposition fee, because I learned this disposition fee is ONLY for turning in the vehicle, and any possible transportation Hyundai may have to do once you turn in the vehicle. Why is that my problem? Why is this fee passed to the customer?!I spoke with a customer representative who was rude as soon as they pick up the phone. I was then transferred to a supervisor who was equally rude, and had no customer consideration, or retention! I was basically told were not doing anything, you SIGNED the agreement, you should have understood. I was told that if I leased another Hyundai, or purchased another Hyundai that this fee is waived. However, it cannot be waived if you were a good leasing customer! I was stupid to lease. I put 2,000 down, turned in a vehicle, and paid into a 3yr lease...even turning in the car well under 30,000 miles, when I could have put 45,000 on the car, but none of that good leasing history was considered to have a fee waived by a financing company that can easily ride off $400. It would have been good customer service to just waive that fee, it was not as if they didnt get ENOUGH money out of me during the entire lease period. Dont Lease if you can, and dont EVER lease with this company HYUNDAI FINANCE, and I would consider not even leasing/buying a HYUNDAI vehicle until they can service their customers better with regards to fees and making exceptions. RIDICULOUS, HURTFUL. Terrible company!

I have owned my 2012 Sonata for 1 yr and 10 months. The chrome trim on the hood was noted to be bubbling up, when I took it for its 60K mile maintenance. Its not rust, but rather bumps coming up on the trim work. Definitely a workmanship/manufacturer issue. I paid extra for the best warranty I could get when I bought the car. That was for 10 yrs and 100,000 miles, bumper to bumper, everything included they say when they sell you the car. Incidentally my warranty was extra at the time and not part of the special 10yr /100k they offered later. I paid around $2K extra for it. The dealership stated they would see if the corporate office would cover it because now they say the trim is not included in the bumper to bumper 10yr/100K warranty but for only 3yr/36K! How can they change the rules?? The corporate office stated they would not cover it. The service representative said the dealership might cover it under Goodwill. However he called today to tell me they wont cover it either! Guess they have no Goodwill there. (The dealership that lacks goodwill is Carl Gregory in Brunswick, Georgia.) So what about my Everything warranty?? The point is it should have been covered. Who wants to buy a car from a company that doesnt stand behind their warranty or their words? Secondly who wants a car that falls apart at 1 yr and 10 months!!? Not even halfway through most car payments. I am upset and stuck with my Hyundai Junk and I wont be buying a Hyundai again.They are not a reputable company. (Just got sued yesterday for $100 million lying about their emissions.) Beware!

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

I have a 2015 Hyundai Elantra limited edition. I have loved this car from the beginning. This is my second Hyundai and Ive truly enjoyed the brand; however my sunroof has been making this loud ticking noise. I brought it into the dealer once and they said there was a recall on the sunroof. Now that its been nice outside, I tried it again. The issue was not fixed. When I took it Balise Hyundai of Fairfield the manager came to look at it. It told me it was a defect in the making of the Elantra. There was nothing I could do to fix it. Now, my expensive car has an unusable sunroof. One of my favorite features! He said I could write to Hyundai, if there were enough complaints they would recall it, but the 2016 does not have a problem with this feature. This cannot be a solution. Buying a new car (when Im dissatisfied with the old design), doesnt seem to be an applicable solution in this scenario.

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

In February 2010, I bought a new 2010 Hyundai Elantra Touring from a RT.44 Hyundai dealership in Raynham, Massachusetts. I was very pleased with the vehicle, still am. Here is the issue: About a week ago, I came out to the Touring and noticed that the passenger side front bumper cover was just hanging on and was no longer attached to the fender. I looked to see why it wasnt attached and saw that the tab from the bumper cover that secures it to the fender on the inside had completely sheared off from the inside of the bumper cover. It was not broken, chipped, or cracked it was sheared completely off in a straight line the whole tab. I had an oil change scheduled the next day with RT.44 Hyundai. When I arrived, I informed my service adviser about the bumper problem.Later when I went to pick the vehicle up, I was informed by the service adviser that RT.44 Hyundai would not cover the replacement of the bumper cover due to the fact that the mechanic found two hairline scratches that never even broke through the clear coat on that side of the bumper cover. These scratches that I had never seen before where so small and light they look like it was made by a tree branch or something and would buff out with compound and a towel. There was no other damage around the surrounding area at all. This was the reason they stated why they would not cover it under the warranty. I then asked to speak to a service manager and brought him out to see the vehicle and showed him the bumper cover. When we walked out to the vehicle, it was drizzling rain and I showed him the cover and let him look it over. He never once mentioned even seeing any scratches around the area. He wasnt made aware of them until we went back inside and he brought my information up on his computer and saw what the mechanic had written. He then stated it would cost me in excess of $1,000 to have the bumper replaced. Im a single mother and do not have the financial resources to lay out that kind of money.I then sent an email to Consumer Affairs of Hyundai of America and was instructed by them to bring my vehicle to another Hyundai dealership for them to look at it. I brought the vehicle to another Hyundai dealer (the closest being 20 miles away). They put the vehicle on the lift and validated everything I was stating on a work order, that no damage was found to cause that bumper tab to snap off the way it did. So now with this in hand, I felt pretty good about my chances of getting the bumper cover replaced under warranty. I contacted Consumer Affairs again and told them of the outcome and that I had gotten a work order from that dealership confirming everything I was stating. The T2 supervisor from Consumer Affairs then told me I would have to go back to the dealership I purchased the vehicle from and rehash it out with them as she stated they had no authority to tell a dealership to honor the warranty. I had done everything they asked me to do at my expense just to have them tell me that I would have to argue with the original dealership over it again. I have kept all the emails correspondences with Consumer Affairs of Hyundai and the work order from the other dealership. So as of today, Im driving around with my front bumper cover held on by tape. Any help in this matter would be greatly appreciated.

The Veracruz was sold to us with faulty alignment. Unfortunately, it wasnt found until the one tire had no thread and wires were showing. The vehicle not even a year old! We contacted the dealer immediately and were told that they would not cover anything for us because we were 400 miles over the warranty! They finally agreed to do the alignment at no cost due to us fighting very hard, but let my husband drive out of their garage with a tire showing wires and extremely unsafe! They refused to put a new tire on the vehicle no matter what, even though it was their fault of the improper alignment! A multi-billion dollar company cant fork up the cost of a tire to make sure that their customer was safe in a vehicle that they bought from them that was faulty! My family of 5 were at great risk driving this vehicle not knowing that the car was unsafe! We contacted the service department several times and corporate offices and was told that it is our problem and then was hung up on! They werent going to help. How sick! We will never buy another Hyundai again in our lifetime. They are awful to deal with any type of customer service or issues with anything. They dont care about their customers or their safety and that is unacceptable! We could have easily had a blow out at any time with a family of 5 with 3 small children!

Hyundai Elantra GLS - I purchased a Hyundai that nearly killed me because of its cracked fuel tank. I had severe gasoline poisoning and the damage is permanent. They had a recall on the product. I was told by Hyundai America that I needed to sue the manufacturer in Korea. I have never come across such a group of liars in my life. They did not come to the table. They tried to have the fuel tank not admissible in court and they never stopped lying. They even had the dealership I purchased the car from (Pitre) declared as not in the business of selling cars. I am now unemployed and unable to work, and the public is paying for me.

This have been happening for about a week or so. When I would stop at a traffic light, my Sonata would jerk and sputter then cut off, then I would have to start it back up and put it in gear go, then I would come to another light and it would do the same thing, but none of the check engine lights ever came on. Then yesterday, I was driving and trying to pass a car. I noticed that the car would not go past 60 mph and the tech only got up 4000 rpm, so I pulled off to the side of the road where the car stopped on me. So, I started it up, but then none of the gears would work, and I noticed that one of the check engine lights came on, so while I was waiting for a tow truck, I started the car several times. Each time that I started the car, none of the gears would work and none of the check engine lights were on.

I purchase a 2020 Hyundai Kona, in Aug 2020, and the exterior black trim around the doors, windows and rear liftgate have faded! I took it to the dealership and was accused of waxing them, thus making them fade? Does that make sense? I called the Hyundai customer care department and opened a case only to be told you waxed it and they will not do anything about it! I didnt wax them, but now I have to live with it. BEWARE OF HYUNDAI PRODUCTS! I have the 2020 Kona Ultimate with faded black trim! The family that they claim you belong once you purchase a Hyundai doesnt exist!

I am on my 4th consecutive Hyundai, and for the most part find them to be good value. BlueLink, on the other hand has changed my opinion of Hyundai. The customer care service, which is required to get any other service, is not valuable and Ive never used it. I paid over $3K extra for a package with push button start so I could take advantage of the remote start feature. Its ridiculous that I have to pay $200/year to use this. I would actually be much better off to pay to have a remote car starter installed. Id do this if I hadnt paid so much for the push button start feature. Ive tried calling Hyundai to see if they could offer any sort of promotional rate, especially considering that now new owners get 3 free years of BlueLink. I tried calling BlueLink customer service on several occasions and hung up after being on hold for over 30 min each. Finally, after a 45 min hold I got through and the rep was able to offer me absolutely nothing. I let him know that when I trade next time, I will be inclined to consider something other than Hyundai.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

We purchased a Hyundai Elantra in 2009 hoping to get at least 100,000 miles value, but to my disappointment the transmission went after 75,000 miles thankfully was still under warranty. 10,000 miles later the motor in the power steering has gone, which when we went to dealer they informed us the 10yr/100,000 mile warranty does not cover this only transmission & engine, so their bumper to bumper warranty is false. Our personal mechanic has informed us that this is happening frequently. Why has there been no safety re-call? Does some tragedy have to occur before this is a safety recall?

My 2013 Hyundai Veloster engine went bad for the 2nd time after six years. The 1st time it was under warranty and it was replaced in five weeks and I received a rental vehicle paid by Hyundai. The 2nd engine failed two years after it was replaced and after a recall was completed at the dealership to correct an ignition issue that could damage the engine. It took ten weeks to replace the engine and I did not receive a rental or loaner car. Hyundai did replace the engine out of warranty but it is obvious that they know they have issues with this engine. Who has two engines go bad in six years? I picked up my car from the service department on a Friday and traded it in on a VW Saturday morning. I will never own a Hyundai ever again!

I have a 2014 Santa Fe Sport. At 27500 miles the car went in for its first turbo replacement. A month later another one. Then the engine, then another engine and turbo.... Last engine replacement they had my car for 69 days to end up charging me a portion of the rental which is supposed to be covered by warranty... They damaged my firewall, and then 2 weeks later the car is back in the shop for the same engine failures. They are refusing to fix my firewall which clearly they damaged taking the engine out of my car. Unreal... Worst car experience of my life. Oh.. and when I brought the car back, it was 5:30, they close at 6. I had to fight with them to even keep my car. Kendall Hyundai could care less about its customers. The company should be embarrassed how this location runs.

I have a 2011 Gen Coupe 3.8, purchased in Oct 2010. My steering wheel started peeling about 3 months ago (around 7,000 miles) and I brought this issue up to my dealership a little over a month ago. They said, Hey, thats not right, and wont get any better. So the way Hyundai does things, is to take a picture, and send it to the regional manager. About a week later, I got a call from the dealership saying the Hyundai representative denied replacement. I was a little upset, but the peeling wasnt too horrid yet.About a month down the road, the peeling has gotten really bad, and its about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, Hes denying it because they have no fix right now, Hyundai knows its an issue and will just happen again if they replace it. So Im stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.Way to go Hyundai, some 10 years/100k warranty you have there!

Hyundai Getz, repair of tail light - My partner recently cracked the plastic tail light on her car. Being a Hyundai, she took it to Hyundai in Brighton Victoria and was quoted $250 for the part and installation. It sounded steep so I bought the part from Repco ($60) and replaced it in about six minutes. I am no car expert. My dissatisfaction is that we were about to get ripped off by Hyundai. It makes me wonder why we would take the car for a service anywhere near Hyundai. There was absolutely no loyalty shown to us as Hyundai customers. I am not sure if Mazda or Holden would do the same, but this performance of customer service was appalling.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

I purchased a brand new 2015 Hyundai Genesis on Dec 5 2015 and began having problems almost immediately with check engine light flashing and the car not starting and locking up on me? I traded my 2014 Kia Cadenza in on this car with 14,000 miles on it and only had to change the oil 2 times with NO problems! I took my car in for service and had the electrical harness replaced 2 times and ECM replaced but the same problem with the electronics persisted after 7 times in for service in 5 months. I resorted to the Lemon Law in Nj in April 2016 with 2500+ miles on my Genesis. Still making payments and full coverage insurance on my car. Finally I was given a court date in May 22 2017 but a week before Hyundai Motors of America (HMA) made an offer thru my Lemon Law attorney to buy the car back and I just wanted to get this mess resolved because the car has been in the shop since May 5 2017 and the Tech havent found the problem yet?Today is August 10 2017 and my nightmare continues. I dont have the settlement I was promised by HMA yet. NO car. The dealer took the loaner back after several weeks and the Lemon Law attorney has been telling me the settlement checks have been ordered but I am STILL making car payments and FULL coverage on a car that I cant drive and NOBODY is looking out for my interests the attorney seems to work for HMA instead of me? This has been the worst summer of my life! NEVER again HMA!

In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,000 miles. We also purchased the extended warranty. The car has a new car warranty in place, already of up to 120,000 miles. Total warranty period should be approximately 10 years. In March 2017, at 71,000 miles, the electrical (high voltage battery) shut down, the car just down and would not move in the middle of traffic. This happened 3 times before Hyundai was able to repair it so the car was running. This repair was completed March 30, 2017, along with a complete fluid change and tune up. Hyundai covered the battery under warranty and charged us for the fluids and tune-up.On October 2, 2017, the car completely seized up and engine began knocking. We had it towed into the Hyundai dealer. The car now had 81,000 miles total. We have contributed to only 35,000 miles. We have an extended warranty, but technically, since we are still under 120,000 miles, the car should be covered under factory warranty.Hyundai refuses to repair the vehicle, both their extended warranty department and the Hyundai corporate office claims that we are to blame for lack of upkeep. If this was not outrageous enough, Hyundai recently signed a settlement agreement regarding their 2011-2014 Hyundai Sonatas in which the customers stated in part: Plaintiffs further alleged that dealers frequently didnt replace the engine, citing the drivers alleged failure to regularly change the oil or failing to keep service records. Same thing is happening here, even though the settlement was reached and signed by all parties. There is no integrity in these large corporations anymore. We are without a vehicle in only one year (we put $10,000 and still owe).

2013 Tucson GLS 2.4L • Automatic transmission *Hyundai believes 108,000 miles is normal for a motor to seize. That is what Reggie a representative at Hyundai told me. 3/14/2019. In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it wouldve been trouble. She called me right away. I told her not to start it till we got there, when we got there (Tow Truck already en route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes! Hyundai says this is not unusual!The warranty is only honored if youre the original owner, and I was not. I would never buy or deal with a Hyundai ever again as long as Im alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till its fixed. The Hyundai Santa Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because theyre using the same engine (components) in this model year.

I recently and painfully purchased a new elantra limited. Painfully, because of all the runaround I encountered and despite having researched extensively, still having gotten screwed financially. Dont look for any fairness at Hyundai in Pittsburgh, cause they wear you out with the run around, even if youre trading in a Hyundai sonata that was supposed to keep its value. The sale price for the car may be $21000, but it ended up costing me over $25000 with a trade in. And should I be upset about having blowout flat tire at 533miles, especially when both Hyundai and the tire manufacturer Hankook both deny the defectiveness of their cheap tires? It appears that since Hyundai is dependent on the dealerships to sell their cars, they are Willing to give them some slack on dishonoring the warranties, including on their defective tires. Defective tires can lead to accidents and death! I suppose it will take a certain amount of death to occur before Hyundai takes some action like GM had to. I thought Hyundai was better than that, but apparently not!

I leased my new 2020 Hyundai Tucson on June 30, 2020. Only a month later on August 1, 2020 the oil pump light appeared on board. Advised by the Blue Link representative I contacted from the car, I took the car to be serviced at the nearest dealership (different from the one I leased the car from). Once there, I was told they dont have a replacement car for me to drive while the car is in their shop and that the oil pump they ordered should arrive in a few days, and I am still waiting for it! I am an essential worker who needs a car to get to and from work! I called Hyundai customer service, I was assigned a case manager who had no clue what to do, what part I needed for my car or how to find out when it will be shipped. He recommended I rent a car while Im waiting for mine to be fixed (which could take weeks...) and said I will be reimbursed $30/day if I rent a Hyundai or $20 for a different car. I live in New York City, those are not the rental prices I can find here. Meanwhile, I am still paying for my lease and cannot use the brand new car! This is the second Tucson I have, but after this experience I will definitely switch car companies!

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

After purchasing my AWD Hyundai Tucson in October 2016, I have been notified that this specific model had a dual clutch transmission defect that results in delayed acceleration from stop. The recall did not solve the problem and all my complains regarding the transmission was denied by Hyundai dealers. Since that date any time I go to the dealer complaint about loud transmission vibration and sound and delay on acceleration etc. they simply reply sorry this is due to the discontinued DCT defect that is well known for this model as if I have to accept it and live with it. The real problem that I have discovered that Hyundai has known about this defect prior selling the car to me and still they sold it and I simply have to live with the defective transmission that will definitely crash in the very near future!!!

I purchased my 2005 Hyundai Tuscon new from the Kolar Hyundai dealership based primarily on the advertised warranty coverage of 10 years and 100,000 miles bumper-to-bumper as they advertised it (it’s still under a warranty plus program which I did have to pay for). Since then my Tuscon is in need of a bearing replacement on the left rear tire (it has seized). When I called the dealership, I was told they would not tow the vehicle or repair it without me covering all the costs. My warranty is currently at no cost to me for repairs or towing. I was told to call the Hyundai warranty number. The lady I spoke to informed me that if it was an American-made vehicle, it would be covered since bumper-to-bumper means that. But since it is a Hyundai and the rear wheels are not drive wheels, it is not covered after 60,000 miles. I asked her again why Hyundai is not honoring their advertised bumper-to-bumper warranty. Again, I was told it is because Hyundai is not an American-made vehicle (assuming she meant a vehicle made by Ford or other American vehicle corporations). I am now forced to incur all costs for repairs since Hyundais trickery (erroneous advertising) has forced me to, especially in a tough economy.

Briefly, after I got in my car and closed my door, it didnt latch well. I had been having problems with it lately. So while I was moving, I opened and then closed it again but while I was closing it, the lock mechanism engaged and as it was about to latch and lock, it bounced back open. So I quickly reached for it to grab it as a vehicle was approaching. I was in a parking lot at the time traveling at about 15mph. It had swung open so far that when I reached for it, my momentum shifted in such a way that I actually fell out of the car landing on the pavement. I was traveling at about 15mph. My car struck a parked vehicle. Damage to it was minimal. Damage to mine was significant. No pedestrians were struck, but I sustained a neck injury.

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

The last time I had my car serviced, it was at 24000 miles and the service person said my tires need to be changed. Tell me why my $42.000 Genesis should need tires. We only do local driving. Im not very happy.

If you plan to lease a Hyundai, read the contract!!! I wanted to pay off the vehicle early, to purchase something other than a Hyundai and was told by the leasing company it would be an additional $400.00 to return the car in early, or on time. You would think, being that my husband works for the dealership, he would have been told this... so angry!!!

Hyundai is an unethical company. I own a 2012 Hyundai Sonata. At 52,000 miles, we need a new transmission! What kind of car needs a new transmission at 52,000 miles?? The mechanic at the dealership even told us that we may have received a faulty transmission because they shouldnt need replacing at 52,000 miles. Our warranty was 2 months out of warranty so the dealership was optimistic that headquarters would still pay for the transmission and service because our car had such low miles and had so recently gone out of warranty. After the Hyundai dealership went back and forth with Hyundai headquarters, they told us they were unwilling to cover the cost of the transmission! The customer service was absolutely horrible. I have never had such a bad experience with a car company in my life. Hyundai should treat people more ethically instead of trying to squeeze me of every drop of money out of consumers they can.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

2010 Hyundai Elantra - The transmission jerks right from take off. At around 40mph, it will sometimes rev and not speed up as the car slows in traffic. I have almost been hit several times. I took it to the dealership, where we have paid for that ** warranty. They said they tested it, found nothing wrong with it. It still does it. Avoid this car. My previous car was a Dodge Minivan and oh how I miss her so. I hate this Hyundai with all my being.

When the spring detaches it rubs on the tire. The spring heats up and burns through the tire in 20 seconds, then you will not be able to stare, the car crashes and you may die.

My husband was in a serious automobile accident and passed away because of the injuries in October. He leased a Genesis and the lease was up in October. When I turned in the car I ended up owing over 2500 because of mileage overage fees. I had wrote the CEO of Hyundai and the President of Hyundai finance to waive the fees. We incurred the overage charges because we had to go see my critically injured husband in the hospital and drove over 100 miles each day. They would not waive the fees and submitted the fees to collection which lowered my credit score. I have incurred medical expenses due to my husband death and had to sell my home. I am unable to get an apartment thanks to Hyundai. My credit score was lowered and I did not qualify. I did pay this bill in full and I still had my credit score lowered. I will never buy another Hyundai again. My husband and I did love our cars but I was just blown away with how heartless these people are. We have leased two cars from Hyundai and I bought my car. They clearly got quite a bit of money from us already but they did not have the heart to help out a widow who had medical bills and is just trying to survive. In fact I am trying to figure out where I am going to live right now. I had a friend who also lost her husband and the car dealer waived the overage fees. It was not Hyundai. I wish I bought my car from another dealership. Heartless, Heartless, Heartless and Greedy.

I purchased my third Sonata, a 2012, just four months ago. I purchased my first two from a dealership near my home in Houston but my third Sonata was purchased in Baytown, Tx. After only a little over 4000 miles, this Sonata left me stranded in Austin, Texas with what I was told was a failed wheel bearing. Fortunately, the wheel did not come off and I made it to a safe area. I felt that being a loyal Hyundai consumer, that Hyundai would help to address this (now third issue) with my car. The car had to go in for service for a back brake plate rubbing against the rotor the first week of ownership.I am having great difficulty getting anyone at Hyundai or the dealership to acknowledge that this Sonata has inherent issues that would warrant replacement of the vehicle. I no longer have confidence or feel safe driving this car. I even question as to whether I might have been sold a car that was unsafe to drive. When the car was towed to the dealership in Austin for repair, they first told me that they did not know for certain what was wrong with it - only that it was something serious and I would be encouraged not to drive it even across town. Many assurances of help and complete satisfaction - and none followed though.

Hyundai bluelink causes my 2015 Genesis Sedan to randomly start and unlock itself. I spent months trying to resolve this issue with Hyundai and they offered no help. They randomly called after not receiving any contact and said the issue was fixed. Didnt offer any help and kept asking me to pay more money to extend services I didnt need.

My 2007 Hyundai Elantra started with a clicking noise a few days ago so I took it into the dealer in Thousand Oaks, CA. They called me a few hours later to ask me for my records of my oil changes. I said, What records? The service guys said, Well we need the maintenance records in order to fix your car. I was baffled. I said, How would I even begin to obtain those? I rarely visit the same place more than once and I have lived in several cities since I bought the car. He said to me, Well then look at your bank records. I had also switched banks of almost 10 years and this was assuming I had paid debit or credit for the oil change. I let them know how ridiculous that was and how if I had been told to ensure to keep all records at the time of purchase or their warranty would be void, then I would have done so. His response was, Its in the manual. Seriously?! The 1,000 page manual that nobody reads? Ridiculous! I then asked for the manager, which he refused to give me, but said he would give me the Hyundai customer service number. I then called them and got the same responses from the first lady. Its in the manual. So I asked for a manager. The case manager Evon seemed to understand and said he would call the dealer and find out what was going on and call me back. I never got a call back from him and had to call them back myself, twice. Both times ended up speaking to 2 different people. Both of which also gave me the same response, Its in the manual. I have worked in customer service for 10 years and have never seen such terrible service. If I treated my customers the way I have been treated, I would be out of a job! The reason I purchased the car was because of the warranty! Which is how Hyundai advertises. Its ridiculous that they want records of oil changes when I have had my car for almost 6 years. How unreasonable are you guys?! I have spent countless hours calling locations I have been for oil changes. Ive had to travel to Santa Ana, Sherman Oaks, Moorpark and Simi Valley in California just to visit these locations and see if its possible to get reprints. Oh and if you do your own oil changes, you have to provide receipts of purchases of your oil. Wow! Case manager and Hyundai customer care got me nowhere. I have spent days searching and visiting shops. So ridiculous and such a waste of my time. My car has just hit 73,000 miles. Why cant you just fix it? Its still under your warranty. I am extremely angry and dissatisfied. My family has chosen Hyundai and this was the first car I had ever purchased for myself. I work hard everyday to get by and pay my rent and my car. I need to rely on my car to get to work to make that paycheck, which is why I bought a Hyundai, because I thought I was buying a reliable car with a great warranty. Not true! I have little hope that their customer service or their lies will change. I refuse to pay $3,000 for a new engine on a 6-year-old car with 73,000 miles on it!

My Hyundai Veloster 2012 was burning oil. After an oil change my mechanic noticed this period went in this Sahni Hyundai in Culver City. They are trained to blame me when it turned out to be a defect in the engine. They dont offer a loaners and the service manager is a total jerk. Im gonna need a loaner car or rent and I heard that they dont reimburse you. This is wrong if Hyundai has a defective car.

I have been a customer of Hyundai for over 5 years, I recently had a bad oil leak on my IX20 which I had bought from new. They explained that the repair would be done under warranty and that a courtesy car would be provided. Unfortunately thats where the problems started. Hyundai courtesy car insurance only cover people between the age of 21 to 69 so it was suggested that I add the courtesy car to my insurance but when I contacted my insurance company that told me that they could not insure a car that is already insured. My car will take three days to repair. The suggestion given by my insurance company and the Hyundai dealer is that I hire a car to cover the 3 days. It seems Im being penalised for a Hyundai manufacturing failure.

Very angry with Hyundai Motor America. At the end of February my car had a warning light (the only one ever) Hybrid battery low, stop do not drive. After 2 days hunting for a battery, we replaced the battery only for it to be completely dead. Had it towed to the dealership. They run a diagnostic on it and tell me that it needs a power relay assembly kit replaced. Ok, so we have that replaced. The next day I call and they say, Well we replaced it but your engine is locked up! BULLCRAP! I have been going back and forth for over 2 months with Hyundai Motor America only for them not to stand up to their word!HMA called dealership to have them drop the oil pan and look for metal fragments, well guess what? They found metal fragments in my oil pan. Even knowing that these metal fragments are in there they are still denying my claim and refuse to replace my engine. They say my car is not part of the recall, imagine that! Is anyones car actually in the recall... I am so **! They are worthless liars! Would like to have an attorney to contact us all.

I bought the 2011 Hyundai Elantra in November 2016 with the goal of keeping it till death do us part. I have always had that approach with cars. Well, the Crown Hyundai in St. Pete Florida failed to disclose of a clicking engine noise. On top of that, they did not fix the mandatory recalls until after I told them! Additionally, there is the whole issue of the steering coupler with ALL Hyundais. They do not disclose, inform you, notify you (dealer or corporate) in any way of the steering coupler issue, but your alignment, tires, other parts will suffer and you will pay THOUSANDS! My 40,000 warranty tires blew on the highway after 25,000 miles only! Plus, the whole tire size issue. The only size tires that fit into the Elantra only last 35,000-40,000 miles tops. So, if you drive average, you will replace tires every 2 years -- more expenses for you! This car is a DISASTER, and the customer service at the corporate level is horrible. CHECK THE LAWSUITS. STAY AWAY FROM THE COMPANY.

New Hyundai Santa Fe GLS FWD - Vehicle is difficult to control while passing and under heavy acceleration 35-60mph. Goes through a series of S turns and pulls hard right and then back left. Fwd axle torque is severe and dangerous to an inexperienced driver... You better be ready to steer or ease off throttle, almost pulled me into back wheels of 18 wheeler trailer while passing.

I want to share my bad experience with Freehold Hyundai. I wanted to buy a Sonata. When I contacted them, their salesman Frank quoted a figure which was as per our budget, so we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete **. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I dont know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete ** called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes, which were personal, and I didnt like them at all. I dont know how he could speak in such a manner to his customers. Very rude, ill-mannered and a guy with attitude problem. He doesnt deserve to be a manager at all. His customer handling is so poor that I dont know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Petes cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didnt even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/customer handling skills than Pete.When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone? This guy is so insensitive about his customers. I am giving this rating for poor customer handling, wrong price commitments and for the insult I faced there.