Buy Hyundai Automobile 2026 Hyundai Santa Cruz
Buy Hyundai Automobile 2026 Hyundai Santa Cruz

Buy Hyundai Automobile 2026 Hyundai Santa Cruz

2026 Hyundai Santa Cruz

Find big savings on Hyundai Automobile(s) at Auto Helpers. Low Prices.

The 2026 Hyundai Santa Cruz is a compact pickup truck that blends the practicality of a truck bed with the comfort and driving dynamics of a crossover SUV. Unlike traditional body-on-frame pickups, the Santa Cruz uses a unibody platform derived from Hyundai’s SUV architecture, giving it a smoother ride and more car-like handling.

The vehicle is designed for drivers who want light truck capability without the size or heaviness of a full-size pickup. It competes primarily with compact pickups such as the Ford Maverick while offering a more premium interior and higher towing capacity in certain configurations.

Overview

The 2026 Santa Cruz is a four-door crew-cab pickup with seating for five passengers and a short cargo bed in the rear. Its design combines SUV styling with pickup functionality, giving owners the ability to haul gear, tools, or outdoor equipment while still enjoying the comfort and technology of a modern crossover.

The vehicle is offered in several trim levels that range from practical base models to more rugged or luxury-focused versions.

Typical trim levels include:

• SE.
• SEL.
• SEL Activity.
• XRT.
• Limited.

Each trim adds additional technology, styling upgrades, or performance enhancements.

Engine Options and Performance

The 2026 Santa Cruz offers two gasoline engine choices.

Base engine:

• Engine: 2.5-liter inline four-cylinder.
• Horsepower: about 191 hp.
• Torque: about 181 lb-ft.
• Transmission: 8-speed automatic.
• Drivetrain: front-wheel drive standard with optional all-wheel drive.

This engine is designed for everyday driving and fuel efficiency.

Higher trims offer a more powerful turbocharged engine.

Turbocharged engine specifications:

• Engine: 2.5-liter turbocharged inline four-cylinder.
• Horsepower: about 281 hp.
• Torque: about 311 lb-ft.
• Transmission: 8-speed automatic.
• Drivetrain: standard all-wheel drive.

The turbocharged engine significantly improves acceleration and towing capability.

Acceleration and Driving Performance

When equipped with the turbocharged engine, the Santa Cruz delivers strong performance for a compact pickup.

Typical performance estimates include:

• 0–60 mph in roughly 6 seconds.

Because the truck uses a unibody design rather than a traditional ladder frame, it provides a smoother ride and more stable handling than many small trucks.

Towing and Payload

The Santa Cruz offers respectable capability for its size.

Towing capacity depends on engine choice:

• Base engine: up to 3,500 pounds.
• Turbocharged engine: up to 5,000 pounds.

Maximum payload capacity is approximately:

• 1,411 pounds.

These figures make the Santa Cruz suitable for towing small trailers, boats, or recreational equipment.

Cargo Bed and Utility

The Santa Cruz includes a short pickup bed designed for versatility.

Key cargo features include:

• Lockable in-bed storage compartment.
• Integrated tonneau cover.
• Bed tie-down points.
• Available bed lighting.

The truck bed offers around 27 cubic feet of cargo space, which is enough for outdoor gear, tools, or small furniture items.

Fuel Economy

Fuel economy varies depending on engine choice.

Typical estimates include:

Base engine:

• About 22 mpg city.
• About 30 mpg highway.

Turbocharged engine:

• About 18 mpg city.
• About 25 mpg highway.

These numbers are competitive for compact pickups with gasoline engines.

Interior and Comfort

Inside, the Santa Cruz offers a comfortable cabin similar to Hyundai’s SUV lineup.

Interior highlights include:

• Seating for five passengers.
• Cloth or leather-trimmed seats depending on trim level.
• Heated and ventilated front seats on higher trims.
• Available power driver seat.

Although the front seats provide good space, the rear seats are somewhat tighter due to the compact size of the vehicle.

Technology and Infotainment

The 2026 Santa Cruz features modern digital technology throughout the cabin.

Technology highlights include:

• 12.3-inch touchscreen infotainment system.
• Digital gauge display.
• Wireless Apple CarPlay and Android Auto.
• Bluetooth connectivity.
• Multiple USB charging ports.

Higher trims may also include a premium Bose sound system and wireless smartphone charging.

Safety and Driver Assistance

Hyundai equips the Santa Cruz with a wide range of advanced safety features.

Standard and available safety systems include:

• Forward collision avoidance assist.
• Blind-spot monitoring.
• Lane-keeping assist.
• Rear cross-traffic alert.
• Adaptive cruise control.

These driver-assistance technologies help improve driver awareness and reduce the risk of accidents.

Dimensions

Approximate exterior measurements for the 2026 Santa Cruz include:

• Length: about 195.9 inches.
• Width: about 75 inches.
• Height: about 66.9 inches.
• Wheelbase: about 118.3 inches.

These dimensions make the Santa Cruz easier to maneuver than traditional pickup trucks while still offering useful cargo capability.

Pricing

Estimated starting prices for the 2026 Hyundai Santa Cruz vary depending on trim level.

Typical pricing includes:

• Base models starting around $29,500.
• Mid-range trims in the low to mid $30,000 range.
• Fully equipped models reaching about $43,000 or more.

Actual pricing depends on drivetrain choice, trim level, and additional options.

Overall

The 2026 Hyundai Santa Cruz stands out as a unique vehicle that blends SUV comfort with pickup truck practicality. Its unibody construction provides a smoother driving experience than traditional trucks, while the available turbocharged engine delivers strong performance and towing capability.

Manufacturer: Hyundai

MODEL: 2026 Hyundai Santa Cruz

MSRP: $45300.00


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Buy Hyundai Automobile 2026 Hyundai Santa Cruz


Product Reviews:

Non- uniform & Excessive Tire Wear. There is a documented history of th
Non- uniform & Excessive Tire Wear. There is a documented history of this problem in 2011 & 2012 Sonatas. In to the shop after 2000 miles for slight steering problem - Results - The Dealer checked out the car and determined that it was not one included in the recall so there is nothing wrong with my car. Back to the shop at 10,000 miles. Left front and right rear tire wearing and cupping on the inside. Result - told to rotate tires. Tires had been rotated every 5000 miles. At 20,000 miles the tires were making so much noise it sound like I was running big off road tires on pavement. I called Hyundai customer service and got a service number to have the car checked out. They put the car on the rack and said Everything is in spec. and wear is consistent with the mileage. I showed the service manager the tread depth readings I had taken on each tire; inside, center and outside. He just dismissed me.At 27,000 miles I couldnt stand the noise so I bought new tires (not from the dealer) from Pep Boys. They had an old time alignment guy that adjusted the camber on the rear wheel but there was no provision for adjusting the front wheels. I also did not rotate the tires again. The rear wheel adjustment did help but it was very obvious the front was still wearing badly. At 70,000 miles I bought another set of tires because of the noise. I kept the old tires, took pictures of all of them and went back to the dealer. He had his people look at them and they all stated the tires had uneven wear and cupping. I am now pursuing getting the car fixed (Good Luck). I do have a case number, but I will have a hard time getting the service manager to move ahead. I have also filed with the BBB but they said I have too many miles on the car. My next best recourse at this point is to keep the pressure on customer service. There is a documented history of this problem in 2011 and 2012 Sonatas. Please let me know if you have any experience with problem and with Hyundai.
Published: November 19, 2014
Larry of Yucaipa , CA
Source: consumeraffairs.com

Not happy with AC drainage system or Checks before delivery, AC drainage co
Not happy with AC drainage system or Checks before delivery, AC drainage continue after engine stops - I did checks for more than 2 weeks from office to home and home to office. The drain continue even after 4 hours or 7 hours of engine stops in form of droplets.
Published: November 15, 2019
kundan of Vadodara, Other
Source: consumeraffairs.com

2013 Hyundai Veloster: I felt compelled to submit this review because of a
2013 Hyundai Veloster: I felt compelled to submit this review because of a recent experience Ive had with the brand that has left a bad taste in my mouth, and in the interest of transparency, should be shared so this doesnt happen to another consumer. In 2012 my parents were looking to buy me a car as a graduation gift (in cash), and we looked at Volkswagen, Hyundai, Jeep, Ford. At the time Hyundai was heavily marketing the 10-year warranty, so we decided to look into purchasing a Hyundai, as this was a major differentiator and benefit from the other brands.My parents ended up working w/ a local dealer in Maryland, who helped locate and purchase an Veloster for me. The entire time, the dealer was aware that the car was being purchased for me. Since it was a gift, I was not at the dealer at the time of sale, and my mother put her name on the title (this is an important detail for later). It was never stipulated that only having her name (and not mine) could be a potential issue, as she was NOT purchasing the car for herself.Flash forward 6 years and I move to the west coast. Right after moving my car, I get it registered in California and transfer the title from my mother so I can pay my own insurance. Dec17 at 55k miles Im hearing a horrendous screech coming out of my wheels, and I find out its a defective wheel bearing (should last 100k). At the dealer they dont mention that this would be covered under my 10-year warranty, because my warranty expired at 50k. This sets off major red flags, as the front wheel bearings are part of drive train, and should be covered under the 10-year/100k mile warranty - I know something isnt right.I call corporate (1st time) and find out that the warranty on my car was just invalidated when I transferred the title, because I moved the car title under my name i/o leaving it under my mothers, which immediately invalidated the 10 year warranty (Ive had this car for 6 years/55k miles). This is a major stipulation that was not presented at the dealer when the car was being sold to my parents (this car was purchased solely for that warranty), so I call the dealer to discuss this issue as it originated w/ them, and they refer me back to corporate. I call corporate again (2nd time) and end up talking to a customer rep who was incredibly condescending and rude, challenging why I would be questioning my warranty (because my car is having issues that should be covered), etc., and was just generally nasty the entire time.I finally ask to talk to his manager, who he says will call within 24-48 hours - wont give me a name or a time (no one ever calls - I hope this conversation was recorded). I call the dealer (2nd time) and explain that corporate is not at all standing behind this, and that the dealer needs to get involved since their salespeople sold the car, and theyre the originators of this issues. Long-short, theyre doing their best to defer and stay uninvolved, saying that theyre not responsible for anything at the time of sale involving warranty. In a situation like this, a brand that stands behind what they market, and a brand that supports and values their customers would simply HONOR THE TERMS the car was marketed and sold as, and move on. Instead, what Ive found is a brand that seizes on the opportunity to shirk away from what was promised at first opportunity, both at corporate as well as at the dealer.I hadnt had an issue with Hyundai before this, but this entire experience has left a terrible mark on the brand for me. In a lifetime youll buy on average 5 cars, and I can confidently say it will never be a Hyundai again, and I recommend no one else does. Dont be duped by the marketing of a 10-year warranty - it sounds too good to be true, and it is. I regret not buying the Jeep.
Published: February 9, 2018
Michael of Oakland, CA
Source: consumeraffairs.com

In early Jan. I bought a new 2014 Hyundai Tucson. Shortly after I started t
In early Jan. I bought a new 2014 Hyundai Tucson. Shortly after I started to notice a smell that I thought was just the car breaking in. After about 1,000 miles I asked the salesman about some smoking from the engine. He said it was probably just the new car breaking in. It seemed to disappear for a while. Then around 4,000 miles it seemed to start again or at least I started to notice it again. I made an appointment to bring it in for service and to check it out. They told me it was a cracked gasket and they had to order the part. They gave me a rental and I returned the next day to pick it up. Then they told me they found 2 holes in the manifold and it was leaking oil and they had to check with a tech to find out what to do. They had to order a new head and I guess rebuild the engine. After a week without my car I went in to see the salesman to see when it will be done and if they could do anything to compensate me for the inconvenience. They said they could put me in another new car (lease to own) for about 5,000 more dollars. Same payments and a buyout fee of about 12,000 dollars. I had a 6 year loan and this would be more than I signed on for 3 months ago (and about 4,500 miles ago). This is 4/12/14 and I still dont know when my car will be ready! I took it in on 4/03/14. I dont know if it will affect the car long term or not. Please let me know if there is anything I can do about it. Thank you.
Published: April 12, 2014
Ronald of Freehold, NJ
Source: consumeraffairs.com

Just bought a brand new 2019 Hyundai and was sold on the Blue Link features
Just bought a brand new 2019 Hyundai and was sold on the Blue Link features that supposedly came with the car for three years free. Well, after the paperwork was completed the salesman tried to sign us up on the MyHyundai site. The registration would not go through and they requested a bunch of documents, I suppose to prove we actually bought the car. Now, three days later, they are still not happy and want copies of mine and my wifes drivers licenses. Well, I am so insulted by Hyundai customer service I wish I could take the car back. I pray I never have a real problem, I can just imagine how I will be treated. Starting to look for an aftermarket remote start for my new 36k Hyundai.
Published: March 28, 2019
Jonathan of Delmar, DE
Source: consumeraffairs.com

My experience with Hyundai is the worst experience with a car company I’v
My experience with Hyundai is the worst experience with a car company I’ve ever had and I’ve been leasing different cars for 25 years. I drove my 2021 Kona (top of the line) for 3032 miles before the entire transmission failed. I guess any car company can have a lemon in the batch so the fact that this car sucked isn’t what’s horrible about this story. It’s how Hyundai & Hyundai finance is treating me during the process of trying to return the car and get compensation back that’s hideous. They threatened my credit for a car I hadn’t had in months and made me continue to pay for it for months. They made me collect & turn in all the paperwork needed to get my case settled myself instead of helping and accessing their own records (copy of lease, payment records, etc.). Their entire computer/ website interface for customers fails every month and you have to call to get your profile erased so you can build another one… Only it remembers the email you used so every month you have to come up with a new email & hope this month their system for payment & account details doesn’t fail. They are offering me almost NOTHING back ($2300) even though I paid 1500 down & payments from September 2020-March 2021 at $367/month. They don’t even understand their own processes and told me that a significant amount of the money I am owed back for the car needed to be applied for at the dealership due to “separate contracts for alarm system, clear shield, & other aspects of the car’s system... But the dealership says that’s completely wrong. Oh ya, and every 30 days the paperwork I turned in expires & takes hours of effort on my part to resubmit. Do yourself a favor and RUN from Hyundai!
Published: April 24, 2021
Jacqueline of San Marino, CA
Source: consumeraffairs.com

Have a 2015 sonata limited - only had it since Sept 2014. Its only two mont
Have a 2015 sonata limited - only had it since Sept 2014. Its only two months old and in the shop for engine problem. Took in two days before and came home, went back the next day with the same problem. Dont get me wrong, I love the car - just not the engine problem. I think they need to replace the car.
Published: November 21, 2014
Betty of St Louis, MO
Source: consumeraffairs.com

While driving on 5 Freeway in California my 2014 Hyundai Elantra started to
While driving on 5 Freeway in California my 2014 Hyundai Elantra started to violently shake like someone hitting the brake. I threw it in neutral and help my wife turn the steering wheel because we lost power steering. We got lucky and had a space to coast to the side of the road. When we got towed to Tuttle-Click in Irvine, CA and our car turned into the Service department. They basically said we are on our own to find a ride back home and no loaner car. Two days later I have to call them to find out the problem. First a technician said that it was a bad battery but that would not have caused it to completely shut down. Then a few hours later the Service Manager calls to say it was the battery and that is what caused it to shut down on us. I dont know who to believe but my wife doesnt want to ever drive or ride in it again. I have filed a complaint with Hyundai Corporate but dont know what they can do. I guess time will tell.
Published: August 24, 2015
richard of Mission Viejo, CA
Source: consumeraffairs.com

Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinde
Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinder gas engine has plenty of power from 0-60 and fuel mileage is 21-27 mph which is decent economy. It is built solidly and provides a smooth ride even over bad roads. GPS and heated seats are standard. FWD provides solid traction in snow up to 6 inches. Lots of good driver safety features at an affordable price. Hyundai’s 5/60/100K warranty is best in the industry. Blue Link app feature provides remote start, SOS, and other invaluable features at a reasonable yearly cost after the original B to B warranty expires. Hyundai discontinued manufacturing the Azera in 2017. The only drawback is if purchased used, the powertrain warranty is reduced to 60K and prepaid MTCE cannot be purchased unless it is a certified preowned vehicle (CPO).
Published: May 3, 2018
Robert of Centreville, Virginia
Source: consumeraffairs.com

In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly
In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly was interested in was the bluetooth technology with hands-free calling and the ability to load all my IPhone 5 contacts in the bluetooth/navigation/radio part. And I also had owned an Elantra for 10 years, so I was a repeat customer and looking forward to owning another, more updated.This March 4th, I brought my car in for an oil change and for the Auto Butler service that I had paid extra for (total car clean). When my car was ready, I noticed that the lights were on, so I when I attempted to turn them off, they were already off. So after a few tries, the master technician gave it a try also only to be stumped. He did NOT know WHY the lights were not turning off. Keep in mind that this car has just been serviced and everything was OK. So, he took it back in the shop & said hed have to call a Tech at Headquarters somewhere for advice. After having been there from 9 am and now it was 2:30, I just could no longer hang around that dealership so I asked for a rental. The next day, I got a call that they had found the source. It was a faulty FUSE BOX. Thats like the main electric box outside our homes. When does THAT break down? I asked what caused it many times and they have no answer. They dont know. So I asked how come when I brought my car in for an oil change & car wash - everything was fine - and when its complete, this huge event happens. They cannot (or will not) tell me how it happened or what could have caused it!!! A mystery I am not willing to live with. What if that happens again when Im on a highway or out of state? That would drain the battery and more things could happen. So I am VERY UNHAPPY with that occurrence.The next thing is that when I bought my car, the bluetooth paired with my IPhone fine and I was able to sync my contacts. All of a sudden, about a month ago, my contacts were no longer able to remain synced and so I am unable to use the hands-free calling feature for which I bought this car and I must say for the SERVICE so well advertised. Here again - there is no answer to this problem. They are aware that it is happening, mainly because they have not upgraded the bluetooth since I bought the car and their solution is: WERE WORKING ON IT. In the meantime, what do I do?I asked for some type of compensation: a new Tucson (that might have the later version)..., an upgraded car for a reasonable price.... something! But to no avail. I was told by the Gen. Manager that he would like me to drop by to see him, so he can buy me a cup of coffee!!!! CAN YOU BELIEVE THAT?? So those of you thinking of buying a HYUNDAI, think again. After Ive read all of these reviews, it is really sad to see how things have turned out for this company that used to be #1 in service. Now they really dont care! And neither should we!
Published: March 15, 2014
Eva of Buckeye, AZ
Source: consumeraffairs.com

The mileage is about 9000 miles, it started to smell like eggs. I dealer an
The mileage is about 9000 miles, it started to smell like eggs. I dealer and they gave me the runaround. I heard it might be the catalytic converter going bad but they said have that I have a check engine light on first, but the gas mileage is getting worse. Seems like they dont want to fix nothing. Dont buy the Hyundai Sonata Limited hybrid until they fix the problem.
Published: September 21, 2015
MICHAEL of San Francisco, CA
Source: consumeraffairs.com

We have a 2019 Hyundai Kona with just under 20,000 miles on it. We purchase
We have a 2019 Hyundai Kona with just under 20,000 miles on it. We purchased this vehicle for our daughter to go to work and school. The back seat has started to fail at the seams. Hyundai says it’s not defective and will not cover. I also have a Honda van that has 160,000 miles on it without a single seat issue. I will never purchase another Hyundai and will tell everyone I meet to avoid at all cost. Extremely pour customer service.
Published: September 12, 2020
Tim of Lake Jackson, TX
Source: consumeraffairs.com

On 1/5/2012, I was in an accident in my 2003 Hyundai Elantra. A car ran the
On 1/5/2012, I was in an accident in my 2003 Hyundai Elantra. A car ran the stop sign and pulled out in front of me and I slammed on my brakes but could not stop in time so I t-boned them going about 40mph dead center. The airbags did not deploy. I had severe whiplash and now have constant back pain. I am so mad that the airbags did not deploy. I contacted Hyundai about this and they wanted all this information from me: service records and everything but the kitchen sink. Yes, I had the maintenance done on my vehicle either by my husband or a mechanic, and no, my airbags were never removed. Maybe Hyundai forgot to put the airbags in the vehicles that have so many issues of them not deploying.
Published: May 11, 2012
Jennifer of Apple Valley, CA
Source: consumeraffairs.com

We have been happy Hyundai customers for many years. Earlier in the year, w
We have been happy Hyundai customers for many years. Earlier in the year, we were noticing that our Genesis was sporadically pulling to one side. We took it to our car to Chapman Hyundai in Phoenix, AZ - the dealership we purchased the car and loyally worked with them on all of our service needs. They couldnt recreate the issue, so they returned the car to us. We continue to have incidences of this happen again, so took the car back. They did a wheel alignment. It didnt solve the problem. In June I lost control of the car when coming off the highway. I feared that I would not be able to stop at the bottom of the off-ramp, which would have resulted in a major accident. Fortunately, I was able to regain control and stop the car in time.We tried to make an appointment with the dealership, but there was a 2-week wait, so we took it to a local repair shop because we were afraid to drive the car and couldnt be without it for 2 weeks. They quickly saw that all 4 control arms had major cracks in them. They replaced them. They said that this issue should have been detected by the dealership mechanics since the cracks were quite large. This doesnt happen overnight. They also suggested there may be another issue that should be watched if the pulling should happen again. I contacted Hyundai Consumer Affairs to report this situation on June 2nd. I was told that I would hear back from a case manager within 10 days. I was finally contacted (after repeatedly calling, sitting on hold, waiting, and waiting) on July 14th. The case manager immediately told us that there was nothing she could do as far as reimbursement of the over $3500 of costs we incurred at an independent garage because the car wasnt repaired by a certified Hyundai mechanic. I stressed our lack of faith in the technicians, stressed the risk I was put in, and threatened to go viral with my story. She came back 5 days later saying that the company would reimburse me for the cost of parts only - however, I had to take the car to a dealership for them to make sure the work was done properly. She wanted me to pay for this service while taking MORE time off work - not having a car. She called me back 2 days later to see if I was going to accept the offer even though I told her it wasnt fair that I had to pay for the service call as well as everything else Ive been dealing with. She called me back - as promised - on July 22nd. I was unavailable to take her call. Since then I have left multiple messages/emails with her with no response. The pulling issue still persists to this day. On August 4th we scheduled a service call with a different Hyundai dealership. Again, we have to wait 2 weeks for our appointment. Were left with an unsafe car, no response from the company, and no sight in end to this issue. When my husband had car issues with his Acura, they had to wait 2 weeks to get the necessary part that was draining our battery. They provided us with a loaner so we werent inconvenienced and kept us updated on the status of the part. Thats customer service. Maybe Hyundai needs to look at its competitors and learn how to treat people properly.
Published: August 12, 2021
Cindy of Phoenix, AZ
Source: consumeraffairs.com

My wife and I purchased a new 2010 Hyundai Sonata. We purchased this car be
My wife and I purchased a new 2010 Hyundai Sonata. We purchased this car because my wife commuted to work about 80 miles one way and liked the fact that it had the 100,000 mile warranty on the engine. The car has been great mechanically but now the exterior door handles are breaking off. I have since found out from 2 different dealerships that this is a known problem and was directed to file complaints with Hyundai and my Attorney General’s Office. Hyundai did contact me to address the complaint but refuse to offer any kind of assistance to repair the handles. I would not recommend this car to anyone looking to purchase one. This is not an isolated case. It is a known problem.
Published: June 11, 2014
Brad of Whiteland, IN
Source: consumeraffairs.com

My 87 year old Mother took her 2010 Hyundai Elantra to her local dealer who
My 87 year old Mother took her 2010 Hyundai Elantra to her local dealer who has always done her oil changes. She received a call from the service manager telling her the underside of her car was so severely rusted that repairs would be so expensive. He suggested she get rid of her car stating that it would be dangerous for her to drive it. Her car has 19,000 miles and is two months away from being paid off after a five year auto loan. The car had last been brought in for an oil change in December 2014. No one ever mentioned any concerns about rust only five months ago! So, apparently all of this rust happened in a period of four months! I went with her to pick the car up. We are scheduling a second opinion for this week. Something is just not right. To be continued.........
Published: April 25, 2015
Deborah of Jensen Beach, FL
Source: consumeraffairs.com

On May 17, 2012, I purchased two Hyundai cars - a 2012 Sonata and a 2012 Ac
On May 17, 2012, I purchased two Hyundai cars - a 2012 Sonata and a 2012 Accent. When I tried to register as the owner on their website, I got the message: Email address already entered. I tried to reset my password approximately 15 times and when I would try to log on using the password they sent, I would get the message: Incorrect email or password. I talked to Hyundai representatives many times with no success. I found out the dealer where I purchased the cars had entered my email address wrong and only they could change it. I also found out they had entered a PIN and a security question which I knew nothing about. Now, after about fifteen phone calls, they refuse to talk to me.They say it is my computer but I have tried on three different computers and have run Microsoft diagnostics on my computer without any problems. I can log onto their financial website without problems as well as all other secure sites. At this point, they will not answer my emails or phone calls. I cannot log on to blue link, and I cannot register as owner of the Accent. They claim that they can log on using my email and the reset password. I dont believe they are being truthful.
Published: June 11, 2012
Robert of Fond du Lac, WI
Source: consumeraffairs.com

After an engine recall of our Sonata, we had to use our own money to rent a
After an engine recall of our Sonata, we had to use our own money to rent a car to replace the car for over 90 days. We have been promised our $800 plus many times but every time we call to inquire where money is, we are getting the run around that corporate needs more doc??? Total crooks who have made our experience so bitter, that would never recommend buying or dealing with low life company.
Published: June 9, 2016
Nicole of Smithtown, NY
Source: consumeraffairs.com

My airbag in my 2004 Sonata didnt work. In the accident, I dont understand
My airbag in my 2004 Sonata didnt work. In the accident, I dont understand why the airbag didnt deploy, only the bag from the seat and was not even half-full. The car was totally wrecked, but not from the front at all. Somebody hit me on the front side of the car in the drivers side. I woke up in the hospital with the news that my air bag was not working. Im concerned about this. How we can do something about it?
Published: December 7, 2011
Ricardo of Chicago, IL
Source: consumeraffairs.com

2005 Hyundai Santa Fe - May 2016 I call Hyundai with concerns about my airb
2005 Hyundai Santa Fe - May 2016 I call Hyundai with concerns about my airbags not deploying and I explained everything to the lady I spoke with and was told they should have deployed. I was offered a new Hyundai. I provided all information, documentation and pictures and everything to my knowledge. I receive a letter from Hyundai consumer affairs in July saying that my case would be closed if I didnt provide information asked for. So I provided it to them at the email provided on letter. David ** called me and stated that if I sent anything else to them he would no longer speak to me and close my case. I provided again which he stated he didnt receive so I called and he wouldnt return my call.I called the number in his email asking for an address to mail the pictures and documentation to and the lady I spoke with told me that she wasnt allowed to give me that information and according to the police report that I was at fault and got what I deserved which most of my phone calls I have witnesses to which was stated because I couldnt really stand or walk so it was put on speaker and held for me. Then once all information was provided I no longer heard from David, could not get in contact with. It took months of complaints and calls which was aggravating. Then I received a call after the car had been auctioned off that I told David I had retained an attorney which was untrue and that I never signed and returned the release.So he closed my case when I provided original release and proof. I never said that which Hyundai consumer affairs had in their records. Also he called me back and said according to the pictures and documentation that the car didnt perform as it should have, that Hyundai wanted to settle to provide medical bills and all cost. This was October 2016. He said it was approved for partial coverage which he would not explain meant and then said they were leaning towards full settlement and December 1 2016 was last contact I received where David asked me what would it take to make this go away and to take in consideration that my vehicle was not equipped with side airbags.Once I proved that it was by the vehicle documentation he said, Wow okay that changes everything, that he would call me in a few days, that they were going to have a settlement offer and then called back that evening saying that he needed the police report which a month before stated it wasnt needed to proceed and even tho it was provided in july 2016. After that he would no longer return my calls or emails. I finally got one response saying they got the police report and was waiting on last sheet that goes with it that they requested nothing else. Now last week he called saying my claim was denied, that the officers statement stated that I was in vehicle not restrained and specifically that side airbags deployed even tho they already got statement from my insurance company saying they didnt and will not provide this report.I supposedly signed saying my airbags deployed and I wasnt wearing a seatbelt. I have pictures proving nothing deployed. The way this was handled and how I was treated being told from day one I got what I deserved, the constant threats to close my case, the remarks that if Hyundai felt that my case was worth it they would investigate, constantly being called a liar and the excruciating pain I was and still am in just doesnt seem right at all. I expected better treatment and respect from a company.
Published: February 16, 2017
Ryan of Hampton, VA
Source: consumeraffairs.com

It is a common experience for the visors to fall around 60,000 miles on Hyu
It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.
Published: April 18, 2019
Mira of Portland, OR
Source: consumeraffairs.com

Leased my third Hyundai in February, 2020 one month early because my dealer
Leased my third Hyundai in February, 2020 one month early because my dealer had the SUV that we wanted. Turned in 2017 Sonata and owed a total of $1,600.00 for mileage and last month. Paid 3 weeks early and they said it hasn’t been paid. I sent a copy of bank check, front and back to Hyundai finance that was cashed. I’ve called five times and they don’t know where the money was applied. It’s coming up on three months past due per Hyundai finance. My credit rating has went from 800 to 640. I’ve contacted the Better Business Bureau and the dealer. I will never buy/lease another Hyundai again. Once my lease is up, I will be returning the vehicle and leasing a different vehicle, if my credit is repaired by then. My last resort is contacting my attorney if I get nowhere with Better Business Bureau or the dealer. This has been a nightmare and I would advise staying away from Hyundai and their financial department.
Published: June 7, 2020
Harry of Berlin, NJ
Source: consumeraffairs.com

Pathetic service. First they booked the car at a great deal and I gave the
Pathetic service. First they booked the car at a great deal and I gave the booking cheque and documents also required for booking. They cancelled the booking and returned the cheque very next day saying that the car model and variant I have booked is already sold in their Ludhiana showroom and will be available in stock next year at an increased price and no discounts. God knows what a crappy inventory management system they are using. These guys spoiled my familys new year plans.
Published: December 27, 2018
sunny of Other, India
Source: consumeraffairs.com

I have a 2008 Veracruz with deteriorating seats which is still covered unde
I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.
Published: October 11, 2011
Charlene of Riverside, RI
Source: consumeraffairs.com

My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008.
My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008. I thought anything manufactured before July first could not be sold as a 2008.
Published: June 17, 2014
Susan of San Jacinto, CA
Source: consumeraffairs.com

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mave
I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?
Published: September 22, 2011
Shanoj of Trivandrum, OTHER
Source: consumeraffairs.com

2013 Veloster, still under bumper to bumper warranty. The windshield had di
2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.
Published: October 9, 2018
Mike of Rockford, IL
Source: consumeraffairs.com

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and
I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part werent true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my free maintenance for 3 years promise had been recorded.When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that Hyundai never gives 100% free maintenance. Apparently, what was meant by my too good to be true deal was that free maintenance only means free oil changes and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. Im on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.
Published: February 2, 2012
Joanna of Coyote, NM
Source: consumeraffairs.com

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlang
Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.
Published: February 3, 2012
Trevor of Umhlanga, Other
Source: consumeraffairs.com

My vehicle is a 2009 Atos. It is still under warranty. I waited approximat
My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago. My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.
Published: August 16, 2011
Lynne of Scottburgh, OTHER
Source: consumeraffairs.com

I called asked for an estimate three days before I scheduled repair. I was
I called asked for an estimate three days before I scheduled repair. I was told 330 for labor to do a knock sensor replacement. I ordered part at dealership which was 74.20. I went in today. 1 hour and 36 minutes. Charged me 480.00 for labor, 28.80 misc charge 508.80. I dont think current mechanics get 500 an hour then tell me that my repair isnt warrantied because I didnt have them put on computer there. I am on disability and this took every cent I had.
Published: July 25, 2019
Donna of Fair Lawn, NJ
Source: consumeraffairs.com

I love the Remote Start feature that Hyundai Blue Link provides. I think it
I love the Remote Start feature that Hyundai Blue Link provides. I think its very overpriced. I also dont like that to get the Remote Start that I have to get the other packages which I dont use. It would be nice to just have the Remote Start feature. I also dont like that the max time for the vehicle to be started is only 10 minutes. It would be great for the customer to extend the timer beyond 10 minutes especially living in a cold climate state like I do. When the timer expires for the Remote Start, why dont you receive notification like you do when the vehicle is started. Also, I dont like it that it flashes the parking lights, they should give the option for the customer to turn off that feature or go to a solid parking light if so the customer chooses.I purchased a 2015 Hyundai Elantra and received the Remote Start package for a trial period. It was set up by the dealership. I didnt know why they needed my credit card information, I found out why. They auto billed my card after the trial period was over without notifying me. I asked why I wasnt notified and they didnt have an answer. I told them that I only wanted the Remote Start option and they said that I had to get the full package to get the Remote Start. Almost $300. I liked the Remote Start that much that I didnt cancel the service of which the Remote Start is the only thing I use.The next year, I purchased a 2016 Tuscon, same thing with the Elantra happened with the Tuscon. I called Blue Link and asked them to sync my two accounts, the agent told me she had done so. When I tried to start my 2015, the app prompted me to call Blue Link. They told me that the subscription on my Elantra was cancelled. I told them that I had another two months left before renewal, she verified that I was correct. I then asked her why was my service cancelled and she said she didnt know. She got a supervisor involved and he said the same thing.Granted, the 2015 is a Generation 1 vehicle and the 2016 is a Generation 2 vehicle which is two different departments. Why arent they combined, I dont know. I told them to turn on my service for the remaining two months that I have left on my subscription, they said they couldnt do that. They said I had to renew my yearly subscription. I asked them why because my service was not scheduled for renewal for two months and that it wasnt my fault that they screwed up. They said that their computers would not allow them to go in and turn on the service without the renewal of my yearly subscription. Being unsatisfied, I told them to renew my subscription which got prorated to the date that I purchased the vehicle. They told me that for my troubles that they would give me a discount on one of the packages one of my vehicles. They assured me that this mishap would not happen again.Which brings me to this years renewal, the so-called discount wasnt a discount, they extended one of the packages on one of my vehicles which knocked my packages out of sync, again. The sent me an E-mail stating that I would have to pay almost $20 a month for the next two months to aligned the packages. On the day that they were supposed to pull the money from my account, my Remote Start package was cancelled and when I called Blue Link, they said I had insufficient funds. Which I found ridiculous because I verified that I had several thousand dollars on that account. I even signed onto the Blue Link website to verify that the billing information was correct and it was. Besides, they had just taken out $297 from my account for my other vehicles renewal of which I wasnt notified. I asked them why I wasnt notified and again, they said that they didnt know and they were going to pass me onto their website department. They are currently investigating why I wasnt notified, I am not going to hold my breath for a response, lol. The agent asked what would it take for me to be a satisfied customer, I said, Free service, I knew that wouldnt fly. I asked her to turn on the service for the remainder of the two months I have left to sync my accounts, of course, just like the year prior, they said it couldnt be done and that I had to renew my yearly subscription. I didnt. I am so frustrated with Blue Link right now but I love their Remote Start feature. A few years ago, I tried to have Car Toys to put an aftermarket remote start system on my vehicle and they said that because the vehicle has a factory installed remote system on the vehicle that they couldnt do it. This was three years ago. I am going to revisit this option and see if it can be done. With the Remote Start feature I had on my other vehicle, it had way more features than Blue Link has and for cheaper. You figure with as much as they charge for the service that they would be one of the leaders in the game.I gave this review only 2 stars because I love the Remote Start otherwise it would be one star. I dont think Blue Link even cares about their customers, they know we have to use this service if we want it, especially being in a cold climate state. If they were smart, they would find a way to be able to modify the field to change the renewal date to maintain the subscribers they have right now. I will be looking for another car company where I can have more flexibility with this option. So it will be goodbye to Hyundai even though I like their vehicles. My Tucson was the 4th Hyundai I had purchased, yes, this is a deal breaker. If I can find a go around, I will. Thanks, Blue Link. Step up your game.
Published: April 2, 2018
Joe of Thornton, CO
Source: consumeraffairs.com

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make
I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.
Published: August 1, 2017
Danley of Brooklyn, NY
Source: consumeraffairs.com

Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steeri
Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.
Published: November 4, 2019
John of Clover, SC
Source: consumeraffairs.com

Hi all. I purchased my new Sonata in 2012. I have had 4 radios installed an
Hi all. I purchased my new Sonata in 2012. I have had 4 radios installed and 1 antenna. I have had the car in the dealer more times than I should have for a new car. I need a new radio again at 89000 kms. The first 4 were covered as the antenna was. Now they say I am not covered anymore as mileage is over the warranty. My dealer had told me it would be covered for the time I own the car as it is an ongoing problem. Well thats not the case according to Hyundai Canada. The radio I am told is $4000.00. I have had 9 lights replaced as they keep blowing after time. Hyundai says this is normal???I now have a recall about the engine but the dealer said they (Hyundai) dont have the parts available yet to fix the car. The car stalls out at any given time even on the highway. This has been very dangerous and I have had close calls trying to get to the side of the road. I just spent one hour and four min. on hold with customer service and still waiting to speak to someone. I will Never purchase another Hyundai ever. If anybody has the same issues I would like to read about them. Thanks.
Published: January 4, 2016
mike of Holland Landing, ON
Source: consumeraffairs.com

My sons car was totaled a month ago and it was a leased vehicle. Geico was
My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!
Published: July 10, 2019
Wendy of Bluffton, SC
Source: consumeraffairs.com

I have had nothing but issues since I bought this car. I bought a 2015 Elan
I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.
Published: January 29, 2018
Alex of Beamont, TX
Source: consumeraffairs.com

I have a 2013 Hyundai Elantra and car just went over a small pothole and my
I have a 2013 Hyundai Elantra and car just went over a small pothole and my tire was flat. I used Hyundai roadside assistance and they towed the car to the nearest dealership. Today they said that the wheel was damaged and I would need a new one costing $450. I asked them whether they would be able to fix the wheel and they said that they dont do that at the dealership and I would have to take it elsewhere. Here is why I am angry.Elantra does not come with a spare tire. They guarantee a huge mileage and one factor is because the weight of a spare tire is reduced. They also say that in case of a flat tire, we can drive around 50 miles to the nearest dealer as these are all tubeless tires and would still run with a flat tire. Well that is exactly what I did and I drove for 3 miles and the car started wobbling and I had to stop as I had my baby inside my car. Hyundai has free roadside assistance and this is why I cancelled my roadside assistance plan with my insurance. However there is a catch here - the car gets towed to the Hyundai dealer (in this case Patrick Hyundai in Schaumburg) who then makes sure that they rip the customer off so that they do not have to bear the cost of the tow.They told that the wheel itself had to be replaced. The rim was banged up and they had to replace the wheel. If was the roadside assistance of an auto insurer, we could have towed the car to any mechanic near us and they would have fixed the wheel. But now as my car is in the Hyundai dealership, I have to replace the part. The wheel gets banged up when it goes on a pretty small pothole? What kind of a wheel is this? The tire is not damaged at all but the wheel rim is damaged. How could this happen. Either Hyundai wheels are not good quality or the dealership is trying to rip off the customer to make up for the towing expense.I wanted to take the wheel to a different workshop to see what they would say but I badly needed the car today and I had to travel tomorrow morning. So I asked the dealer to go ahead and change the wheel. Overall I am unhappy. I am warning all my friends about this as many people fall for the 10 year warranty and free roadside assistance and 8.95 oil change.
Published: March 10, 2014
Jomi of Hoffman Estates, IL
Source: consumeraffairs.com

Bought a 2019 new Ioniq last month. On day 2 of owning it, after first open
Bought a 2019 new Ioniq last month. On day 2 of owning it, after first opening the hatch, noticed banging, rattling noise from hatch going over bumps. Selling dealership would not take the car back, only advised to take it to a service center. I did that 3 times to no avail. Problem is same. Opened case with Hyundai corporate, they denied request for buyback. Furthermore, they told service dept not to spend any more on fixing this. So there I sit with a horribly noisy new car and no resolution. This is not a normal road noise. Its so annoying I dont want to drive the car. Hyundai has failed me in so many ways, I would never buy another. I now have to either live with a lemon, or take a huge loss on trading it in.
Published: December 31, 2019
R. of Fond Du Lac, WI
Source: consumeraffairs.com

I purchased my 2016 Tucson on 1/18/2016. For the first few weeks it was a d
I purchased my 2016 Tucson on 1/18/2016. For the first few weeks it was a dream. It did not take it long til my car would not back out of my garage even though it was in reverse. I finally got it to move backwards after being in reverse for 15 minutes. I called the service department and they told me to bring it in and let them check it out. I did as I was asked and they said they had put it on the computer and there were no problems found. They had a service rep. drive it and it shifted just fine.Fast forward to 2/4/2016, I was sitting at a traffic light and when the light turned green, I gave the car gas and it just sat there. I was stuck for about 20 minutes before it started moving forward. (The people behind me were not nice.) When it did move forward, it just crept. Then it lunged forward almost making me hit the car in front of me. I once again took my car into the dealership and they gave me a rental so they could once again “check out my problem.” Once again, they could not make my car duplicate what it did with me. They said they had not heard of this problem before.I am handicapped and not able to drive myself very often. In the next four months, the same problem appeared when 4 other people were driving my car. I had to make 2 trips to the doctor in New Orleans and prayed that we would not have any trouble. Too much to ask!! Had the same problems in New Orleans. I have over 5,000 miles on my car of which are about 3,000 mine. The rest were put on with the Service Department driving it. I left my car again on 7/14/2016. Today is 7/31/2016 and they still have my car. I told them I did not want it back until it was fixed. They gave me a rental car that I can hardly get out of due to my disability. I am to pick up a SUV tomorrow. Corporate called me and asked me to explain to them what was happening and I did. This was on 7/20/2016 and they told me they would get back in touch with me within 3-4 working days. I have not heard from them. I have to have to make notes each month and have no car. BUYER BEWARE!!!
Published: July 31, 2016
Janice of Saraland, AL
Source: consumeraffairs.com

Briefly, after I got in my car and closed my door, it didnt latch well. I h
Briefly, after I got in my car and closed my door, it didnt latch well. I had been having problems with it lately. So while I was moving, I opened and then closed it again but while I was closing it, the lock mechanism engaged and as it was about to latch and lock, it bounced back open. So I quickly reached for it to grab it as a vehicle was approaching. I was in a parking lot at the time traveling at about 15mph. It had swung open so far that when I reached for it, my momentum shifted in such a way that I actually fell out of the car landing on the pavement. I was traveling at about 15mph. My car struck a parked vehicle. Damage to it was minimal. Damage to mine was significant. No pedestrians were struck, but I sustained a neck injury.
Published: April 3, 2012
John of West Allis, WI
Source: consumeraffairs.com

They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then sm
They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.
Published: January 28, 2021
Robert of Memphis, TN
Source: consumeraffairs.com

There is a recall for the passenger airbag seat sensor not detecting correc
There is a recall for the passenger airbag seat sensor not detecting correctly in the 2008 Hyundai Sonata, except for my VIN. I have the same problem as described in the recall. The windshield has a dip in it which makes it hard to see during a rain, since the wiper does not work well in that area.
Published: October 13, 2011
James of Evans City, PA
Source: consumeraffairs.com

I leased a 2017 Hyundai Azera, and because I liked the car so much I purcha
I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.
Published: February 12, 2021
Jane of Columbus, OH
Source: consumeraffairs.com

Bought this car 2nd hand from a dealer. Car had low mileage and was in grea
Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.
Published: December 18, 2016
Scott of Mandeville, LA
Source: consumeraffairs.com

Very happy with my 10 year old car. Bought this Sonata brand new. 10 years
Very happy with my 10 year old car. Bought this Sonata brand new. 10 years later I still drive it. I have 156,000 miles on it. I change oil according to book, have replaced battery once. Bought new tires twice. Have not had any major problems. Drive great. I bought it because it had a great warranty. The only complaint I have is with Hyundai service department. They are not very good. Once I learned I could take it any mechanics as long as they use Hyundai parts. Thats the way to go.
Published: December 7, 2016
Patricia of North Tonawanda, NY
Source: consumeraffairs.com

Genesis is a separate something in the Hyundai universe. When it comes to f
Genesis is a separate something in the Hyundai universe. When it comes to finance or services, its Hyundai. The car itself is a gem. Nothing to say about performance, comfort, and all. For the service portion of it, its a complete disaster. Worse is when ethical issues reveal themselves. Believe it or not, parts from my engine were stolen during a 5,000 miles revision in a dealers service shop, false diagnosis of broken parts with a $3,000+ estimate on something verified absolutely functional, like new, not broken at all. Verified by a Genesis engineer after a long fight with management so upsetting this was. And finally the finance department reporting a late payment to the credit bureau when it was clear the payment cleared and all was fine. This is by the way the unresolved issue. They would not budge and remove their rating so obsessed they are to find you, the customer, wrong. Over three managers at the credit customer service department saw the evidence, accepted to make the change, and this was never done. The above shows a scary behavior. Two different dealers (stolen part was my first Genesis and the rest by another dealer where I leased the second G80). Am a customer service professional and very affected by this type of story when I read or hear it from someone. When going through it by myself it is of course more painful. I demanded they take the car back and close the leasing contract at no cost for me. They refused saying it is not a Lemon law violation. Instead as they recognized with their engineer that nothing justified any repair and that it was a scam and offered 3 months break on the leasing payments. Not one word of apology. I responded that it was not about the Lemon law or any default in the car but the simple fact that I cannot trust them moving forward and want to walk away from the relationship. They could not understand that.
Published: October 25, 2018
Andre of Monsey, NY
Source: consumeraffairs.com

In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,00
In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,000 miles. We also purchased the extended warranty. The car has a new car warranty in place, already of up to 120,000 miles. Total warranty period should be approximately 10 years. In March 2017, at 71,000 miles, the electrical (high voltage battery) shut down, the car just down and would not move in the middle of traffic. This happened 3 times before Hyundai was able to repair it so the car was running. This repair was completed March 30, 2017, along with a complete fluid change and tune up. Hyundai covered the battery under warranty and charged us for the fluids and tune-up.On October 2, 2017, the car completely seized up and engine began knocking. We had it towed into the Hyundai dealer. The car now had 81,000 miles total. We have contributed to only 35,000 miles. We have an extended warranty, but technically, since we are still under 120,000 miles, the car should be covered under factory warranty.Hyundai refuses to repair the vehicle, both their extended warranty department and the Hyundai corporate office claims that we are to blame for lack of upkeep. If this was not outrageous enough, Hyundai recently signed a settlement agreement regarding their 2011-2014 Hyundai Sonatas in which the customers stated in part: Plaintiffs further alleged that dealers frequently didnt replace the engine, citing the drivers alleged failure to regularly change the oil or failing to keep service records. Same thing is happening here, even though the settlement was reached and signed by all parties. There is no integrity in these large corporations anymore. We are without a vehicle in only one year (we put $10,000 and still owe).
Published: October 12, 2017
Sherry of San Pedro, CA
Source: consumeraffairs.com

This car was sold to me as a higher end model, so my expectations coincided
This car was sold to me as a higher end model, so my expectations coincided with that. About a month into ownership, the car started emitting this terrible smell every time I accelerated onto the interstate. As winter progressed, the smell stopped. When the heat returned, it came back. It seems to stop after a while then return after oil changes. Ive had the vehicle a little over 2 years now, and the compressor already died. I dont even run the A/C over the 3rd bar even on the hottest days! Gas mileage already seems to be waning. I was doing 40mpg (primarily interstate driving) on regular unleaded with 10% ethanol. Now its doing 35 or so. I really like the push button start and car door lock/unlock.However, Ive been having trouble getting the car to lock over the past couple of months. Ill press the button as usual and nothing happens. Its sporadic, cant find a pattern by temperature, weather, or amount driven. On a different note, the volume doesnt automatically adjust to engine speed, so Im constantly adjusting the volume. I would much rather pay attention to driving! On a positive note, the car is comfortable and rides well. The heat and A/C work quickly (when they function). Two settings on the heated seats is really nice.
Published: August 21, 2017
Ashley of Kansas City, MO
Source: consumeraffairs.com

Doesnt work in Canada - I filled all required fields in on my Desktop PC, p
Doesnt work in Canada - I filled all required fields in on my Desktop PC, pushed enter and received a message saying I could not register at this time etc. A few minutes later I got an email stating I had successfully registered BUT I was not registered for remote start etc. just emergency. There was a phone number that I was to call to get registration sorted. I phoned during normal working hours and was directed to voice message system that said they would get back to me within 24 hours, left a message. Two weeks have passed with no call from Hyundai. I do not understand how they can keep heavily promoting this application when, clearly, it does not work. I understand other users are having the same problem.
Published: February 5, 2019
Bob of Toronto, ON
Source: consumeraffairs.com

Bought I20 fluid last year in Feb and in Nov the car was damaged by the hai
Bought I20 fluid last year in Feb and in Nov the car was damaged by the hail. The panel beater told me that Hyundai have problems manufacturing the parts. I have been waiting for them to deliver the parts. Im even ashamed of driving it with dents.
Published: May 3, 2014
Fulufhelo of Pretoria, Other
Source: consumeraffairs.com

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I pu
Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.
Published: September 18, 2012
Jason of Mchenry, IL
Source: consumeraffairs.com

Hyundai wasnt my first choice of cars but I only bought it because it was a
Hyundai wasnt my first choice of cars but I only bought it because it was a good deal. I did not buy the car brand new. I got it for a good price. Its good on gas and gets me to where I need to go. I like that it has Bluetooth. I really dont like the look of it. I think that it looks like every other car on the road and theres nothing unique about it. I wish it has heated seats. They make cars these days but its nothing but a piece of plastic.
Published: June 24, 2018
Cathy of Saugus, MA
Source: consumeraffairs.com

What appeared to be a small defect in pairing my phone with my car has beco
What appeared to be a small defect in pairing my phone with my car has become a terribly expensive repair cost which is THE only item on the car that is not covered under the Hyundai special 5yr/60K period. The head unit is only 3yrs/36K miles. Where was this small print?? After the dealership misquoted me $800 for a $5K item, it forced me to call their Consumer Affairs unit to open a case to investigate further. Fingers crossed, theyll agree to cover it under warranty - havent had the car for 3 years and hopefully theyll forgive the 3K extra miles I have on it currently. [email protected]
Published: August 13, 2014
Brenda of Concord, CA
Source: consumeraffairs.com

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of
The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.
Published: December 3, 2019
Maddy of Tamarac, Florida
Source: consumeraffairs.com

I have owned my 2012 Sonata for 1 yr and 10 months. The chrome trim on the
I have owned my 2012 Sonata for 1 yr and 10 months. The chrome trim on the hood was noted to be bubbling up, when I took it for its 60K mile maintenance. Its not rust, but rather bumps coming up on the trim work. Definitely a workmanship/manufacturer issue. I paid extra for the best warranty I could get when I bought the car. That was for 10 yrs and 100,000 miles, bumper to bumper, everything included they say when they sell you the car. Incidentally my warranty was extra at the time and not part of the special 10yr /100k they offered later. I paid around $2K extra for it. The dealership stated they would see if the corporate office would cover it because now they say the trim is not included in the bumper to bumper 10yr/100K warranty but for only 3yr/36K! How can they change the rules?? The corporate office stated they would not cover it. The service representative said the dealership might cover it under Goodwill. However he called today to tell me they wont cover it either! Guess they have no Goodwill there. (The dealership that lacks goodwill is Carl Gregory in Brunswick, Georgia.) So what about my Everything warranty?? The point is it should have been covered. Who wants to buy a car from a company that doesnt stand behind their warranty or their words? Secondly who wants a car that falls apart at 1 yr and 10 months!!? Not even halfway through most car payments. I am upset and stuck with my Hyundai Junk and I wont be buying a Hyundai again.They are not a reputable company. (Just got sued yesterday for $100 million lying about their emissions.) Beware!
Published: November 5, 2014
Bonnie of Oralndo, FL
Source: consumeraffairs.com

My 2017 Hyundai ELANTRA that I bought new has 73,000 miles and the engine h
My 2017 Hyundai ELANTRA that I bought new has 73,000 miles and the engine has blown up, We have service records HYUNDAI refuses to fix my car! It sat at the first dealership where we had it towed for SIX WEEKS after it overheated with NO WARNING! This dealership told me several different things were wrong with my car...Then they finally told me it could not be fixed it would have to have the Engine replaced. Dealership told me it WOULD be covered under warranty because we were under the 100,000. I asked to have it moved to what I thought was a more reputable dealership because of the length of time it took them to tell me what was wrong with my car and the different things they said were wrong with my car. I had lost faith in that dealership but at the time still had faith in Hyundai! We also had spent six weeks with no car!!I was afraid dealership number one could not fix my car because they stated they only had one mechanic and were a much smaller dealership! Had car moved to second dealership who I thought was more reputable after they received it seven days later Hyundai CORPORATION is now saying it is NOT covered under warranty! So I was chastised for moving my vehicle From one dealership to the other! I have the same service records I gave to the second dealership that I gave to the first dealership where it was covered under warranty! If you can help in this matter please email me at **.
Published: September 22, 2020
Meriam of Jefferson, GA
Source: consumeraffairs.com

I just purchased a 2012 Accent. I drive 40 miles to work on the interstate
I just purchased a 2012 Accent. I drive 40 miles to work on the interstate every day. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car, it gets worse. One time, I almost ran a car off the road. Terrified to drive, I took the car into the dealership and was told its my electric power steering. I was told theres nothing they could do to help me. They told me I need to get use to the sensitive steering. Seriously! I was told by the dealership the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit, my car will go in that direction very fast. This is very dangerous. Hyundai needs to fix this problem before someone gets hurt.
Published: March 31, 2012
Wendy of Palmetto, FL
Source: consumeraffairs.com

I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a
I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a problem on my auxiliary plug. I used a 3.5 mm auxiliary cable to connect my iPod to the car. After a couple of months, the cable had bad connection. Due to that problem, I bought a new auxiliary cable but the cable wasnt the problem. The problem was the 3.5 mm jack that is on the car. I brought my car to the dealer but they said they couldnt do anything since I didnt use OEM Hyundai auxiliary cable even though they knew the problem. So I bought the OEM cable, but after few months it didnt work well. So I brought my car to the dealer and one of the staff brought three other staffs to check if the jack or the cable was defected; they all said there was no problem. Also, it is very obvious that their staff would say there is no problem. I am highly unsatisfied from this experience. I cannot enjoy my music in my brand new Hyundai Sonata. I should have my audio jack replaced with a new part and refund on the cable.
Published: December 2, 2011
Kyeong of Los Angeles, CA
Source: consumeraffairs.com

I had booked for ITEN Model on 12th April 2010 with M/s. K.C.Hyundai, Jam m
I had booked for ITEN Model on 12th April 2010 with M/s. K.C.Hyundai, Jam mu by paying an advance of Twenty Thousand only via R.No.354 via their retail order form No.3574 with a delivery time of 15 days from the date of booking. Subsequently when I had visited your another dealer M/S. Crest Hyundai show room, they had told me that I will be given delivery of the vehicle of model that is readily available. Then I had been to K.C.Hyundai and had a talk with the sales person and he was told me that I am at liberty to cancel the booking and the advance will be refunded. I had been to Crest Hyundai show room on 16th April 2010 and I had chosen the Santro GL LPG and took the delivery of the same via their bill No.69 on the same day. Subsequently to cancel my booking on 19th April 2010 and refund the advance paid to them. I was told by them to come after two days and subsequently three days and subsequently concerned person is not there like that they had dragged me up to 4th May 2010 and issued me a letter stating that your booked car had arrived and to make the balance payment and collect the car. As I had mentioned above, its about the poor response towards customer care. I would like to share with your esteemed organization the I had very good image and brought your company brand car to satisfy my thirst. Whereas your dealer had deceived me in his dealing and till date i.e., up to 31st December 2011. I would like to seek an advise to take up the matter with consumer forum or will you make an alternative arrangement, as I would like to keep the positive mind towards your company products. I hope you advise me in a right manner at the earliest and I am told to mail the documents proof also.
Published: December 31, 2011
Radha of Jammu, Other
Source: consumeraffairs.com

Last night my 2011 Sonata would not start. I tried to get a jump start but
Last night my 2011 Sonata would not start. I tried to get a jump start but was unsuccessful. I had it towed to the Hyundai dealership where they told me I needed a new starter. It was not under warranty. I always get my scheduled maintenance done and recently had everything checked. I have about 72,000 miles on the car. I was charged $405 total. What really bothers me is that the tow truck guy told me that he picked up 3 other Sonatas this week with the same problem. This may be a recall issue. Also the passenger seat is way too low.
Published: July 25, 2013
Cynthia of Newnan, GA
Source: consumeraffairs.com

Last year we experienced a flat tire and when my spouse went to change it t
Last year we experienced a flat tire and when my spouse went to change it there was no spare, only a compressor and slime unit. Well little did we know but we had a slit in sidewall of tire from a pothole, so that was useless. When I called Hyundai Roadside Assurance, they said they would tow it to the nearest dealer which is 40 or so miles away, we wanted it towed 6 miles down the road. So we had to pay $100 for a tow. Last Tuesday we had a flat tire and had no jack to take it off to have it repaired, so we put air in tire and drove it to our repair shop and had it plugged. Today we went to Garvey Hyundai in Plattsburgh, NY and took slime air canister into dealership and asked why they do not tell customers that their 2012 Elantra Limited do not come with a spare or jack. We also stated that we were going to have to get AAA Roadside Assistance since we had to tow car to nearest dealer 40+ miles away if we wanted to use our roadside assurance with them. They hurried us into a room with a service manager whom informed us this was policy to make cars get better gas mileage, by having no tire or jacks. They were willing to sell us a spare donut tire on rim with jack for $298 +, which my spouse said no way. But they did give us a free car wash, which car was still filthy after it came out. Well hopefully, our next purchase next year from an American automaker will have a spare tire, jack and roadside assistance to our local garage if needed.
Published: October 10, 2014
Theresa of Crown Point, NY
Source: consumeraffairs.com

The car is extremely quiet in the cabin because the gas engine turns off wh
The car is extremely quiet in the cabin because the gas engine turns off when approaching stops. All waiting at lights is done with practically no sound except the climate control system. After approximately 3000 miles, I began hearing a knocking, clunking sound during braking. It became worse and worse until you could count 5 to 8 knocks as you approached stops.During the 5,000 mile service, I reported this and the Hybrid Technician rode with me in the car and easily heard the noise. He correctly stated, the sound seems to be coming from the firewall behind the steering wheel. There was an identical 2016 Sonata Hybrid on the lot. Same options only a different color. We could not this car to make the noise.An appointment was scheduled to look at this. The brakes were bled and the technician admitted the problem was better but not resolved. Indeed, the sound was better for about 200 miles then the issue returned as before. Only worse. Another appointment was scheduled. This time the brake fluid was removed, something was filtered??? And fluid replaced and bled. This totally removed the issue for another 200 to 300 miles and then the noise slowly returned. Another appointment was scheduled. This time I was told to leave the car and loaner would be given to me. Instead, when I arrived, I was told I would only have to wait 30 min and then take the car. I was told the brakes had been adjusted and the car was safe. No change or resolution at all.I called Hyundai USA only to get an attitude from ** about why I would complain about such a small matter. The brakes were safe and I should expect a car with 10,000 miles to perform like the Silver Sonata Hybrid on the lot with less than 50 miles. Im not making this up. I asked ** to connect me to her boss. She refused saying, Id have to talk to her. I said I wanted to speak to her boss. She replied, He was in a meeting. I asked her to leave him a message and call me back. That was weeks ago. NO CALL BACK. At this point, I began pulling out the Lemon Law booklet and left a few pissed off messages to the service manager in Sport Durst Hyundai in Durham. This prompted a return call stating that in the previous visit nothing had been done to the car but a regional parts and service manager was in town and wanted to ride in the car.So I went back for a 4th time. Four of us climbed into the car. ** The technician, ** (Hyundais regional manager), ** (Sport Durst service manager), and I drove. It was not difficult to create the sound by feathering the brake pedal. The real noise, however, happens when the car is in start and stop driving. When its hot. They had a remote part microphone, when was turned on indicating the noise was coming from the Hydraulic Brake Actuator.Okay. The part makes this noise. For the first 3,000 miles I never heard the noise and you still cant hear it in the new Silver Sonata Hybrid which was on the lot. My response was, I dont care what kind of noise a part makes in the engine compartment, I dont want to hear this in the cabin every time I put on the brakes. The regional service manager then stated that for CUSTOMER SATISFACTION the part would be replaced. The part could have been replaced 6 weeks earlier when I brought it in, but Hyundai in California refused to authorize this replacement.Ive never owned a car even from the 70s and 80s that made such a noise when applying the brakes. This condition is beyond unacceptable. So today, I get the new part. Im almost certain that within the next 3000 to 4000 miles the noise will return as before. Im also confident that hundreds of 2016 Hyundai Sonata Hybrid owners in the next 6 months are going to be bringing in their cars with brake noise complaints. It will be interesting to see how long it takes for them to remove and replace this actuators.
Published: November 3, 2015
Stephen of Browns Summit, NC
Source: consumeraffairs.com

Worse company ever! Basically every time I call looking for my title they c
Worse company ever! Basically every time I call looking for my title they claim a piece of paper is lost etc. They have everything they asked for including my buyout check, but every time I call I get nowhere and a huge runaround. Now they say they need a bill of sales. Im buying the car from them but they want a bill of sale from me. I dont get it. Anyone else have this problem?
Published: July 23, 2018
Cheryl of Wakefield, MA
Source: consumeraffairs.com

At 50000 mi., paint has started to peel along with rust coming through. 520
At 50000 mi., paint has started to peel along with rust coming through. 52000 mi., have had to have radio replaced twice. 55000 mi., both front drive axles have failed. These cars are a piece of junk. Glad I bought extended warranty. Will never buy a Hyundai again.
Published: September 8, 2013
Thomas of Ridgeway, SC
Source: consumeraffairs.com

Never trusting the brand again. Just 4.5 years old car and all paint is com
Never trusting the brand again. Just 4.5 years old car and all paint is coming off from roof. They can’t repair it without removing the front and back glasses which is going to break and it will cost me extra 700-1000$.
Published: October 8, 2021
Arpit of Fairfax, VA
Source: consumeraffairs.com

I was really excited to buy my first Hybrid. I have long commutes to work a
I was really excited to buy my first Hybrid. I have long commutes to work and wanted a car that could save me gas mileage. This car is a 2018, at the time of this writing it is now 2021 (4 years old!). In the time that I have bought it, the car died twice on the highway commuting to or from work. The first time it died there was no check engine light warning to indicate any kind of prevention to get the car looked at. I was just driving home and then a big yellow icon popped up. I was able to coast my car off the road and turn it off. I waited a bit and then turned my car back on. I was able to safely finish driving home before calling the service department at the Hyundai dealer in my area to take a look at it. After they finished and I paid for their services, no satisfactory answer was given for why it died or what could be done to prevent it. Just something about some kind of water hose being replaced??The second time my car died was this past Nov 1st. The day before I heard noises coming from my car but I couldnt be certain. Again no check engine light or anything. So as I drove to work again on the highway all of the sudden a check engine light comes on and my car dies. I barely make it to the side of the road again with smoke coming out. I called AAA to tow my car to the Hyundai dealer. They wont be able to look at it until mid December. All the local Hyundai dealers were booked. I took it to an auto repair shop to run diagnostics and was told my engine had seized. I would need to replace the engine. This car is only 4 years old, I cant believe it. Right now once I get my car in the shop, I am praying the manufacturer will cover replacement of the engine which I was quoted costs $10k! My remaining car loan is more than that. Come next year, whether replaced engine or dead car Im selling my losses and chucking it. Hence, my presence on ConsumerAffairs. Looking for a better reliable car. (Sigh) Hopefully I can warn others. Its comforting to see my experience is not unique to me.
Published: November 12, 2021
M of Gig Harbor, WA
Source: consumeraffairs.com

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect owner
I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!
Published: January 16, 2016
Jeff of San Diego, CA
Source: consumeraffairs.com

I purchased a brand new 2010 Hyundai Accent in October 2010. Since this pur
I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.
Published: August 12, 2012
Jennifer of Corner Brook, NL
Source: consumeraffairs.com

I purchased a 2013 Elantra in July 2012. I like a lot of Hyundai owners got
I purchased a 2013 Elantra in July 2012. I like a lot of Hyundai owners got the notice of the MPG error. It was nice that Hyundai was attempting to compensate the consumer. I now have nearly 46,000 miles and the car will be 2 years old this July. When I purchase the Elantra , Hyundai advertised 40 MPG, highway mid 30s city. Within 6 months it dropped to 32 MPG. My Elantra gets 22 to 24 MPG. I think its time to get a lawyer. I wouldnt recommended a Hyundai to anyone. They sold me that car knowing it didnt get the gas mileage they advertised. Cant trust them, dont buy one!!!!!! .
Published: February 4, 2014
Donald of Lafayette, NY
Source: consumeraffairs.com

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. A
I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.
Published: December 2, 2016
paul of Vally, NS
Source: consumeraffairs.com

I leased my 2015 Sonata Sport in Feb of 2016. It had been a service loaner
I leased my 2015 Sonata Sport in Feb of 2016. It had been a service loaner and had almost 5000 miles on it at delivery. After about six months in Aug of 2016 my car would not start and I had to call Hyundai Roadside to jump it. I brought it into the dealer the following week. They tested the battery, said nothing was wrong, and suggested I did something to cause the battery drain. Well, I continued to have the problem and brought the car back to the dealer in Nov of 2016. This time they said the battery was bad and replaced it. Even after replacing the battery, I continued to have the problem and brought the car back to the dealer in Jan of 2017. This time they blamed the problem on the Allstate insurance device I have plugged into the car and they said the battery was bad too. So they replaced the battery for the second time and I had the Allstate device replaced.I continued to have the same problems. I brought the car back to the dealer the following month and they said they could not replicate the issue and found nothing. It seems that my vehicle battery dies when I dont use the vehicle for a period of time – often 1.5 - 2 days, but it has died from sitting unused in as little as 22 hours. Since I continue to have this issue without any real help from the dealer, I contacted Hyundai consumer affairs in April of 2017 and they have been slow to take any action. I did not receive any actionable info from them until 2 weeks after I first called... They called the dealer I had been working with and the dealer told them they thought the issue was the insurance device (even though they found no problems the last time I had the vehicle there, with the device plugged in).So my Hyundai case manager told me they could not do anything until the insurance device was ruled out as a cause. I removed the device and purposefully did not drive the vehicle for a full day and surprise, the car was dead. So I called my case manager at Hyundai and told her what happened and that the device could be ruled out. Now she is checking to see if or when (her words) a Hyundai specialist can look at the car. Hopefully, it wont take another two weeks to find that out. It seems Im not the only person with this issue as a couple other reviews very recently indicate the same problem on the same year/make/model and with even the same time frame the problem began! I guess its time for me to find a lawyer too.
Published: May 1, 2017
Matthew of Saint Paul, MN
Source: consumeraffairs.com

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete
I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!
Published: May 20, 2015
kelly of Pueblo, CO
Source: consumeraffairs.com

This is a Lexus equivalent for half the cost. Among the best cars I have ow
This is a Lexus equivalent for half the cost. Among the best cars I have owned. I have the R-Spec which is laser fast and totally upscale. Mechanically flawless to date. Drives like a dream. Fit and finish are superb. Dealer support excellent.
Published: December 6, 2019
Martin of Royal, Arkansas
Source: consumeraffairs.com

I almost spent $100k on a vehicle because of its marque. Well, I’m glad I
I almost spent $100k on a vehicle because of its marque. Well, I’m glad I didn’t! This Hyundai Genesis 5.0 has been very reliable. Quite stylish with a lot of power!
Published: May 7, 2018
Armand of Rotonda West, Florida
Source: consumeraffairs.com

I purchased the car late Sept 2015 and as of Feb 2016 have had issues with
I purchased the car late Sept 2015 and as of Feb 2016 have had issues with the idle, shaking at a complete stop and not getting the mileage advertised. I spoke to the dealership and Hyundai corporate and was told that no resolution is available at this time that when a resolution is available they would contact me. Am I just suppose to keep throwing my money away putting gas in this car and making my payments when its not even running appropriately?
Published: April 14, 2016
Martha of Riverside, CA
Source: consumeraffairs.com

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my l
My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!
Published: June 23, 2021
Jen of Hamilton, OH
Source: consumeraffairs.com

2013 Tucson GLS 2.4L • Automatic transmission *Hyundai believes 108,000 m
2013 Tucson GLS 2.4L • Automatic transmission *Hyundai believes 108,000 miles is normal for a motor to seize. That is what Reggie a representative at Hyundai told me. 3/14/2019. In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it wouldve been trouble. She called me right away. I told her not to start it till we got there, when we got there (Tow Truck already en route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes! Hyundai says this is not unusual!The warranty is only honored if youre the original owner, and I was not. I would never buy or deal with a Hyundai ever again as long as Im alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till its fixed. The Hyundai Santa Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because theyre using the same engine (components) in this model year.
Published: March 14, 2019
Susan of Torrington, CT
Source: consumeraffairs.com

I was a Hyundai customer for almost 15 years. I really liked my 2015 Genesi
I was a Hyundai customer for almost 15 years. I really liked my 2015 Genesis and was looking to get another Hyundai potentially upon turning in my lease. The dealership I leased from called me constantly to bring my car in early and told me I could get a better lease. I went into the dealership and they had nothing to offer me for a better lease that was close to the car I had and in fact they were quoting me a $150/month more for a lesser vehicle! Even after I left the dealership without a deal the same dealership kept calling me to come in as if they didnt know that I had gone there already. Terrible service! On top of all that, I tried returning my lease after finding a better deal and service at a Mazda dealership. All the local dealerships refused to take my car in at first! Finally, after a variety of different calls I was able to get the closest dealer to take my car in. Such a ridiculous process that I would probably not lease another Hyundai again.
Published: January 10, 2018
Chaz of Los Angeles, CA
Source: consumeraffairs.com

In my family we previously purchased 6 Hyundai vehicles (2006-through 2012)
In my family we previously purchased 6 Hyundai vehicles (2006-through 2012). We didnt have a lot of trouble with the first six and we usually traded before the mileage was high. But the last two vehicles have been a nightmare; tires wearing quickly and unevenly even after proper maintenance, 2013 sounds like a truck even though its an Accent etc. During this time we were notified of the great mileage reimbursement program that requires you to jump through hoops to certify, re-certify.... The last straw if you can believe it - one of my cars was repossessed by Hyundai Finance. They claimed they havent received our payments. When both of our banks show that they have received the money for months. Now we have to have our banks go after Hyundai Finance, sign affidavits and try to clear our credit. At this point, they can keep the car, just give me my money (Hyundai Capital Finance).
Published: September 18, 2014
Donna of Valrico, FL
Source: consumeraffairs.com

I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-
I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-mile original warranty and discovered that the new car warranties offered are limited. Did you know that the A/C system is only covered for one year? All of the systems in the car have different warranties so the 60,000-mile thing is just a scam. At 60,000 miles you are required to have certain services done for your so called million mile warranty to be valid and it is very costly. I assume that as you progress your mileage there will be more costly charges to continue your warranty. I just wanted to make the public aware that you are not getting a full bumper to bumper warranty. Whoever heard of a 1-year warranty on an A/C? On some systems, you have to pay for the parts while you are under warranty. This was never disclosed to me during my purchase of this vehicle. You can look the new car warranty up online and it says Limited new car warranty. I thought a warranty was a full warranty but this is not the case. My suggestion is buy a car with a real warranty, not a Hyundai.
Published: May 22, 2017
Bobby of Tuscaloosa, AL
Source: consumeraffairs.com

We have a 2010 Accent and bought Hyundai dealership parts (tire sensors) an
We have a 2010 Accent and bought Hyundai dealership parts (tire sensors) and had a Hyundai dealership install the parts and two were defective but I didnt find out until driving the car home. I had to pay the dealership to take out the two bad sensors and reinstall the old parts until they found (4) working. I incurred several hundred in cost for the defective parts and the maintenance charges to deal with the defective parts. Customer service made me jump through hoops with documentation (which I provided) and then more documentation (which I provided) then more documentation including title/license copies? I finally lost my patience after months and had to file a small claims case. Their CA offices are apparently closed so I cannot serve their legal dept? I wrote a letter to their legal dept November 22, 2021 and havent heard anything from anyone at Hyundai. In the mean time Im out $700 + dollars since July, 2021. What kind of treatment is this for their defective parts?
Published: February 3, 2022
John of Fort Worth, TX
Source: consumeraffairs.com

Hyundai is a good vehicle, great value for the price. I am not a car enthus
Hyundai is a good vehicle, great value for the price. I am not a car enthusiast, just want basic functions, ease of use and some comfort. Reliability is number one. I need a vehicle that is easy to get in and out of, perfect for my height, 5ft 7in. Must have ample usable storage, as I am a DIY. Average mpg 34. Freeway average 38 to 40 mpg driving conservatively. I choose Hyundai because I felt that I was getting an okay deal at the local Hyundai dealer, and I wanted to pay cash, limited my choices. Compared to Mazda, Honda, Toyota, Kia, Ford, Hyundai was the best deal for me. However, after three years of ownership, car interior dash and door, plastic rattling everywhere. Irritating, as I dont us radio often, thus noises all the time. Upholstery is itchy and irritating on bare legs.
Published: June 22, 2018
Virginia of San Diego, CA
Source: consumeraffairs.com

I have had to replace 3 different door handles on the car because they brok
I have had to replace 3 different door handles on the car because they broke when you tried to open the doors.
Published: July 22, 2014
Mike of Newberry, FL
Source: consumeraffairs.com

My 2007 Hyundai Entourage at 49,798 miles had to have its pulley replaced a
My 2007 Hyundai Entourage at 49,798 miles had to have its pulley replaced at my expense. Obviously the part was defective. The dealer said there was no implied warranty, so I had to pay $279.57 for the labor and part. I never had a pulley replaced on any car I owned. One van had over 250,000 miles on it, and the pulley on it was still good.
Published: January 4, 2013
Thomas of Florida, FL
Source: consumeraffairs.com

My complaint is against Hyundai USA and Rogers Hyundai for pathetic service
My complaint is against Hyundai USA and Rogers Hyundai for pathetic service. We purchased our car from the deceptive car dealer, Ed Napleton Kia in Elmhurst, with a deceptive warranty sale and forging my name on a document in February 2017. Our Veloster was finally put on the road at the end of February and we hear howling sounds through the roof and found rust throughout the car (engine, under driver seat, and trunk). No floods listed on CarFax through. Hmmmm. The car is supposed to still be under the manufacturers warranty and Hyundai corp rep, Czar was supposed to be helping to resolve.We took it to Rogers in the south loop and their service was horrendous and they are liars. (See Yelp!) They never investigated our concerns. They were rude and ignorant and reported back to corporate they was not told about the rust, although it was in the open ticket and verbally told. Their service center was so backlogged. They would do anything to avoid doing their jobs.After speaking back with Czar at corporate about this, their findings was they were in a mixed state to make a decision, which really mean... WE CANT SERVICE YOU without more inconveniences we are going to cause you. This car was taken to McGrath for the rust originally and now Rogers and both have dropped the ball. Now I am being told to take it to another place to run a diagnostics, leave it, and its your issue to find your way back home since Indiana toll roads are where I heard it and in Chicago, the speed limit is 45 mph and they will not have their service men get a ticket to replicate the problem from an original call back. HYUNDAI CORPORATE DOES NOT BACK THEIR ISSUES, and make many excuses to wiggle out of their warranties.
Published: March 21, 2017
LaRanne of Chicago, IL
Source: consumeraffairs.com

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicl
My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.
Published: March 4, 2012
John of North Hampton, NH
Source: consumeraffairs.com

This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but pr
This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.
Published: December 4, 2017
Tina of Knoxville, TN
Source: consumeraffairs.com

I bought a Hyundai i20 in March 2010. Its total running is about 40,000 km,
I bought a Hyundai i20 in March 2010. Its total running is about 40,000 km, and I have been facing lots of problem with it. At 21,000 km, I was facing engine problems. Now at 40,000 km, it’s repeated again. The company is making excuses that this will not be covered under warranty. Please guide me where I should go to resolve this problem.
Published: October 31, 2011
Nitin of Ghaziabad, Other
Source: consumeraffairs.com

I purchased my 2005 Hyundai, in late 2004. Since the day I owned it, I’ve
I purchased my 2005 Hyundai, in late 2004. Since the day I owned it, I’ve had trouble with it, like from only 2000 miles on it the engine had a noise. I took it back 4 or 5 times, and they kept saying they didn’t hear anything. Well that is wrong, because the service manager that was there at the time heard it. I want to know what happened to him as he is no longer there. I went back one time to get my oil changed and found out that they only changed the filter and not the oil, which I could prove, so I made up my mind that I would never go back there for service. Now my car has only 48,000 miles on it and I have a real bad noise in the rear end. I took it up to them and they told me it was under warranty. A couple of hours later they called me and told me they would not fix the problem because of not having it serviced by them. The car would be serviced for as long as I owned the car, not by Hyundai but by my own service person, which should not matter because by law, you dont have to bring it to the dealer. This dealership has had a lot of problem with people over warranty work. I know of at least 13 people. The dealership has a bad name to begin with. Now that my car is 6-years-old, I am going to let people know just what kind of cars they have and how the warranty is nothing but a rip off. If I could talk my wife into it, I would like to paint the dealer’s name on the car to show what kind of junk it is and also let them drive it. Maybe thus I could stop another person from making the same mistake I made by buying one. You know it is a shame that when a person buys a car or truck, the first thing they look for is the coverage it has. By then if ever something would go wrong, they would not to be ripped off, like people from this dealership and the company. I will post on the internet and facebook for people to contact me, so like I said, I might stop someone from getting one of these cars. All I could say is thank you for reading this letter and to let you know my true feeling about a Hyundai.
Published: October 15, 2011
John of Scranton, pa
Source: consumeraffairs.com

2013 Elantra GT - Defective CONTACT ASSEMBLY-CLOCK-SPRING Replacement Part
2013 Elantra GT - Defective CONTACT ASSEMBLY-CLOCK-SPRING Replacement Part # 93490-1W120. This is a BIGGIE! This item is called a clock-spring and is poorly designed and poorly manufactured and WILL fail at any given time. Its failure can be either constant or intermittent. You can start the car and all the idiot lights go out as designed, then turn the steering wheel in any direction and two things occur: 1. It illuminates the small SRS idiot light on the dash and, 2. Completely DISABLES your SRS system which means NO AIRBAG protection or any other protection on the SRS circuit! This puts you and your family at risk of death or serious injury should the device fail.Hyundai has several other campaigns in regards to this clock-spring HOWEVER not all models and VINs are covered despite the continuing failure of these devices such as mine. Hyundai will not cover this CRITICAL SAFETY device and you must pay all parts and labor to bring your 4 year old car back to being a safe vehicle as originally purchased. John at Hyundai Corporate attempted to get my repair covered but failed...Hyundai simply does not care about your safety or mine unless they are forced by the government. Look at how they tried to overstate MPG of vehicles...I STILL get money from them for lying to me about their gas mileage on this vehicle! All this is verifiable, just Google and read the number of complaints! Why should they not be held accountable for their poor choices and decisions when we hold other manufacturers such as Airbag mfrs., baby furniture mfrs, dresser furniture, other car mfrs. accountable.My repair was $271.84 + tax but instead Hyundai opted for a NHTSA complaint, several bad reviews, a visit to the FTC website for a complaint, and a campaign of my own to inform the public of this shameful company and their below standard engineering and manufacturing. They designed a CRITICAL SAFETY SYSTEM with a HIGH FAILURE PART with an original warranty of 60K miles that puts your life in danger...even Takata didnt get away with that at ANY MILEAGE! AND...their replacement part, OEM replacement part, only good for 12 months or 12,000 miles! Even THEY dont trust the part. TERRIBLE design!
Published: February 6, 2018
Robert of Madison, AL
Source: consumeraffairs.com

Terrible finance dept. This company can ruin your credit if you dont watch
Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.
Published: March 5, 2020
Ken of Bristol, PA
Source: consumeraffairs.com

I had a frontal collision accident with my Hyundai i20 model 2010, which re
I had a frontal collision accident with my Hyundai i20 model 2010, which resulted in a total loss to the car. The air bag failed to open and I had severe hit in my face from the steering wheel. I complained to the Hyundai dealer in Jerusalem but they refused to check the air bag system.
Published: October 29, 2011
Oded of Jerusalem, Other
Source: consumeraffairs.com

No matter how hard I try, I can not get anywhere near 21mpg let alone 29mpg
No matter how hard I try, I can not get anywhere near 21mpg let alone 29mpg in the city. One of the major reasons I bought this car was the gas mileage. The only thing I can do is tell people dont buy this car if you are looking for good gas mileage. How does Hyundai get away with lying to the people?
Published: February 25, 2012
William of Glenolden, PA
Source: consumeraffairs.com

I have a HYUNDAI 2013 HYBRID SONATA. From as soon as 2 weeks after delivery
I have a HYUNDAI 2013 HYBRID SONATA. From as soon as 2 weeks after delivery, I knew the car wasnt right. Gas mileage never near supposed to be. Told due to break-in period. Hyundai engineers say no break-in period. Car hesitates, stalls, brakes lock as well crappy gas mileage. Well been complaining ever since after the break-in period. Then its the way I drive, weather conditions, etc. Finally a noise from the EV motor and then the gas mileage drops another 200 miles per tank bringing me to about 25 miles gal. The noise Im told is the electric water pump. One has been ordered and I ask, Can that be the smoking gun? The service rep. says no. Now being a lay person, I know more about these cars than I ever wanted to mechanically and obviously more than the mechanics employed to service. Common sense tells me theres a correlation and lo and behold so do the articles when I google water pump failure and hybrid though not Sonata. Yes hybrid. All my complaints and issue are shown to be part of the electric water pump again in different automaker but hybrid. Now theres 13,000 miles on car and Im sure this water pump was bad from the get go so what damage could it have caused to the hybrid system? I dont care to find out going after lemon law as this is the 4th time in and now I hope to be able to prove its not me nor the elements all cars operate under. The car is bad. My car mimics the problems found for the 2012 hybrid. Wonder if the first production of 2013 may have carry over issues. So anyone experiencing problems may want to wait till you hear the buzzing of the bad electric water pump. Its an obvious annoying noise. *I ASKED THE DEALER, REALLY, DO YOU THINK IM BACK AGAIN BECAUSE LIFE IS BORING? IF YOU DO, YOURE SADLY MISTAKEN. And no, its not found on computer or diagnostic review. They told me they follow the noise. So having it checked. I dont know how you could do this without paying on your own to replace. Just keep bring it back so you tally those request. Hopefully you meet lemon law outline. My $25,000 headache is a full time job tracking tach pictures at fill up and keep records... Good luck
Published: March 29, 2014
DINA of Peekskill, NY
Source: consumeraffairs.com

I have asked their head office five times to answer one simple question abo
I have asked their head office five times to answer one simple question about whether their warranty is affected if the vehicle had been modified for a disabled person. Each time they send a stupid response which appears to indicate they never even bother to read the question. Would I consider buying one of their cars? Not a chance. I would rather walk!!!
Published: December 22, 2020
Kyriacos of Stanmore, Other
Source: consumeraffairs.com

My husband and I have tried for over 3 months now to get a COPY of our titl
My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!
Published: March 15, 2018
Claire of Vancouver, WA
Source: consumeraffairs.com

We have had three Hyundai cars, the last being an I30. The first problem wa
We have had three Hyundai cars, the last being an I30. The first problem was paintwork on the tailgate; rust was bubbling through the paintwork. We informed the dealer. They said that it could be stone chips without even looking at the car. They requested we take the car for photographs for warranty claim so we did. We waited for information on what was happening with the claim. When we inquired about it after three weeks, they said they had no idea what we were on about. Eventually, they found the photos and resolved the issue. We werent happy with the dealer so we changed the dealer.The car broke down after having a service due to fuel waxing in the filter. The filter is meant to be covered under a 5-yr, 40,000 miles warranty. The car had only done under 19,000. After sitting in a car for three hours and losing a days work, the dealer charged GBP77.71 for changing a spin on filter. I spoke to Hyundai UK Customer Services. They werent interested in what I was trying to say, that some fuel filters have the facility to drain water from the filter or service schedules are too long as I have had services of filters at 12,000 miles and 24,000 miles. The Customer Service department was not prepared to listen and eventually tried to pacify me with reimbursement for the cost. Then I had issues with this department. I wrote a letter to the CEO of Hyundai UK. What a waste of a stamp. I received a reply from the Customer Service department. Buyer, beware. If you buy new and you need backup, be prepared for crap customer service.
Published: March 18, 2013
John of Blackford, OTHER
Source: consumeraffairs.com

From a 7 hour purchase fiasco to the BlueLink billing scams and the complai
From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.
Published: September 25, 2018
James of Miami, FL
Source: consumeraffairs.com

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about
I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.
Published: March 22, 2012
Anthony of Columbia, SC
Source: consumeraffairs.com

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