My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

I have a 2013 Sonata and I have to say the service has been terrible. The service staff is always rude and they do not honor warranty or recalls (always blaming the customer). I had the pleasure of witnessing the service provided to a friend by Volkswagen and was floored at the concern, the detail, and the prompt repair.

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

Called the la quinta car dealer to have my car serviced, and the service rep. said did not have any record of any service there. I have a invoice showing that I did, 12/21/12. r/o no. ** . After our conversation, she said that I would call at a later date to get a time for the service, and had to come in so she could get the info. The next few days I was leaving for Conroe, TX since I have been here for two weeks. I called, Wiesner auto group, I also had the car serviced at Wiesner auto, in Conroe TX. and went on a recorder and left a message, that I wanted to get a appointment to have the car serviced. I have still waiting for a call back, I purchased this car, from a very good friend that owns the dealership in Temecula CA. thinking that this was a good buy. I am now having second thoughts, about service? Also owning a Hyundai?

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

Please put signal/turn lights on the taillights and not just the back bumper. Other drivers are used to seeing blinkers right on tail lights and not on the bumper. I understand this key point makes Hyundai different from other car brands, but I feel the location of blinkers should be universal for all cars regardless of the brand for safety reasons.

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.

I agree with the gentlemans statement on 10-19-2011. I also have a 2008 Sonata and the sun visors after about 2 years started to fall about half way down. It’s very annoying especially while you are driving. First, it was the passenger’s visor and then a few months later the driver’s visor. At first I thought that the kids were just admiring themselves but then my side started to do the same thing. Thats when I knew it was an equipment problem. Hyundai fixed both visors because they were still under warranty. Now Im having issues with the ESC light coming on and thats why Im doing research tonight. Thanks.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

I have had nothing but problems from Hyundai since I bought my SUV in December 2017. Blue Link is a joke. BTW there is no one at Corporate Headquarters over Blue Link. Customers are subjected to whatever decisions are made concerning problems by whichever Supervisor is working that day. NO ONE ever owns the problem. NEVER give this company access to any of your bank accounts. They will charge what they please. THE WHOLE HYUNDAI CORPORATION is a joke!!! They changed policy about making one time payments WITHOUT ANY notice to the customer. I changed from electronic bills to paper bills so I can mail my payment in to them rather than pay a fee from Western Union to make a one time payment. Since they are NOT trustworthy on having access to your checking account, I will not give them the ability to access my account!!! I detest this company!!!

This is not exactly what happened, but more like a what is about the Hyundai Elantra. I have just found this website when I decided to do some searching for Hyundai information, especially the Hyundai Elantras so-called automatic transmission. You see, in July 2010, I was desperately in need of some good transportation for myself and my family, and I decided to take a look at Hyundai. I am embarrassed to say that I bought two Elantras at the same time. Im even more embarrassed to admit that I traded a really nice Impala for them. OK, time to cut through the chase about the Elantra automatic. I have a very strong belief that Hyundai is under geared or lacks adequate gearing for the motors power band. Admittedly, Im no expert and unable to spew out technical jargon on the subject. But shortly after becoming an owner of my two Hyundais, I noticed that there was something very substandard about how these things shifted and accelerated. Ive begun reading other peoples reviews and I believe some of them are describing the very same condition, but maybe a little less technically aware of the actual problem. Its true that the vehicle will upshift during acceleration, putting the motor into a lugging state, if that is possible for a gasoline motor as it is for a diesel motor. Just to reiterate, Im not an expert on the subject but actually would love to hear someones expert opinion on the matter. Anyhow, these people are right such as Della of Omaha, NE - i.e. during normal acceleration. The vehicle shifts, then has very little power and begins to chug and vibrate so you have to punch the accelerator to go back down into the gear you just upshifted from. The condition is somewhat circumvented the more rapidly you accelerate, but soon you may find the RPMs back in that inadequate power range. I dont think this poses a problem for salespeople during a test drive because they know most people are going to punch the accelerator to see how it accelerates, meanwhile not noticing this annoying flaw. Now there is something in the drivers manual about manually downshifting for some situations and I think this can help some, but I think there is a tendency to forget to shift back into high gear. So to me, that makes it questionable about whether or not the vehicle is really automatic shifting, even though it is technically an automatic transmission. Ive heard people saying they went to the dealer experiencing this condition. Im not surprised theyre not acknowledging a problem with the vehicle. After all, they knew about it when they sold it to you. Without quoting right from the warranty, Im pretty sure it says something about vehicle performance that is characteristic to all the vehicles deems it to be normal. I would guess its a car companys right to sell you a crappy car, and the dealers too. It just proves people will do anything for a buck, even to whip out their Motor Trend magazine where it was their car of the year. So how did that happen, are they a creditable magazine? I just think they knew they were building a crappy car and they got people going around saying its great.

We purchased a new Hyundai in December of 2013 from Hall Hyundai of Elizabeth City. We had oil changes done in excess of requirements and used the best oil always. As time went along we noticed our car kept getting louder and louder as we drove. I took it to Hall Hyundai of Elizabeth City to have it looked at. The service dept. girl (Aamanda **) had me come out and look at something dealing with the tires. She showed me that the tires were wearing out in a choppy manner on the inside of the rear tires and that was what was making the loud sound as we drove; and that we simply needed to get a complete realignment and new tires. But then, thankfully, she showed me that the front tires were doing the same thing. The reason I say thankfully is that as soon as she showed me that, I immediately knew that this was not an issue that I should have to care for. It was a defect in the Hyundai Elantra suspension design and that they were trying to pass the blame and cost and problem ownership on to the consumer, and absolving themselves of any responsibility of causation through their own product design. After we went back inside the service dept., she tried to blame it on that I might not have had the tires rotated up to requirements. But she wasnt thinking properly again. These tires only rotate front to back and back to front, not side to side; therefore negating the thought of non-rotation problem causation. For it was happening in the front and back tires, which it would still have happened even if we rotated the tires everyday. Then, I said to her that this was a deeper problem and that tires were junk and that it wasnt the need for me to have a realignment. After that she went in the back and I never saw her again. So I left my name and number (of which she already had) with an elderly lady at the back service stand and asked her to have Aamanda call me when she figures out whatever she is figuring out, and she never called me. Subsequently, when I got home, I researched on the internet this issue and I found very many reports of the same problem dating back many years. Some of them mentioned in their report that they did have their proofs of tire rotations as needed and that Hyundai still blamed it on the car owner. My question, if it was an issue of the car owner not doing things properly as Hyundai dealers and Hyundai itself contends, how is it possible that it is exactly the same issue happening to thousands of Hyundai owners over a span of years? Simply put; its NOT anything that the consumer is doing wrong, and IT IS an issue that HYUNDAI has ownership of (it IS an issue concerning a defect in the suspension of the automobile ~ FACTLY), and they need to be made and forced to rectify the problem with all owners that are dealing and have dealt with the issue.

Hyundai finance called Sat. morning, & left a message to call them immediately. By the time I got home & saw the message, I called my daughter in NJ. She was at work. When she got the message, she called & tried to make a payment, but they were closed & she was not able to make the payment. Her car was removed on Sun. morning. We now have to pay over $1500.00 in payment & fees. She had been out of work a long time, & is bipolar, under drs. care now. We are retired & on fixed income. This is a blow to all of us, since they do not accept payments on Sat.

I purchased a new 2013 Hyundai Elantra GT in January 2014. I bought the Titanium package with my car and about two months later I hit a pothole and ruined my tire. I filed a claim and they not only didnt pay the $200 but never even responded other than to say they needed more documentation (which I submitted). This service is not worth the energy to get a reimbursement! Additionally, my car was advertised as getting 30-39 MPG. I havent averaged over 21 MPG in the past year and I have only 8,000 miles on my car of which 70% are highway miles. Ive tried to deal with this disparity through my dealership (Rogers Hyundai) and have tried contacting Hyundai directly with no response. There should be some compensation for such a huge difference in promised mileage.

Issues with the 2015 Sonata and no help from Bluelink or Hyundai - I have a car with 5492 miles and the check engine light comes on. I go to service, they want to take my car for God knows how long. They dont have the part. So I refuse to leave it. I explain to them that driving with a bad VCM is going to cause more problems. They are indifferent. They refuse to reimburse me if I do it. They refuse to help me locate the part. I tell them that it is a safety issue for others around me as well as myself. Again indifference. Snotty attitudes and no solutions other than we will get back to you in three business days which is actually five days. The car is sputtering, dumping fuel and to them it is no big deal. First and last car I will ever buy from them. Oh and my friends 2015 Sonata also had to go to the shop at 2500 miles for a shut valve and when it was repaired was worse than before and the dealership damaged his rear bumper and spoiler and then he had to lose the car for another three days. I can go on and on about how horrible this vehicle is. Do not let the looks fool you, while it may be redesigned and the price tag has gone up it is still a lousy company. And what good is the warranty if they do not stand behind it?

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

The summer of 2010, I wanted the 2011 Hyundai Sonata with a passion. So I waited for three months for this vehicle! From the moment I pulled this car off of the lot, Ive had issues with the car. Issues that I have taken to only authorized Hyundai service dealers and the issues are not fixed. Issues such as steering, tire pressure light and the car not randomly starting. Talk about frustrating. How frustrating to have my intelligence insulted when I take it to the authorized Hyundai dealership and no one can figure out the problem. How frustrating for me to pay for rentals when my car is in the shop and Hyundai cant figure out the problem because as one of the service dealers told me, Hyundai doesnt do loaners for under the hood issues. Ive been late for work five to six times, not including the close calls of being late for work because my car wont start! I have been stuck outside of an establishment at two in the morning because my car wont star. I have videotaped the instances on my phone and showed it to the servicemen that Im not making this up and their reply, The problem never happens here when we have the car, so theres nothing we can do about it. The car steering has been an issue since I first drove it off the lot and once I made it home, I called my car salesman (who is now retired) immediately. He told me to take it to the dealership if I felt something was wrong with the steering! The dealership told me its called electronic steering. I pay a $420 a month car note and $193 a month in car insurance for a vehicle I dont get to use at my leisure.Up until this point, Ive always had perfect attendance at work. I love what I do and I love saving lives. Im in the medical field and my patients dont care nor do my employers if Im late because my car wont start. Just because I drive a Hyundai that has issues that I have repeatedly taken to the dealership doesnt mean my job will give me a slap on the wrist for tardiness. If I lose my job, how will I pay my car expenses? If I lose my job, how will I have money to take care of my family and household? Its cold and snows where I live. Is it fair for me to be stranded for hours at a time trying to start a car and videotape the car not starting in order to have proof that my car has issues?! My lease is not up until August, so am I forced to stick this out until the end of my lease?The sad part about this is I originally wanted to purchase this car at the end of my lease. I went three months without a vehicle, while I patiently waited for this car to be created at the manufacturer. This was my first and last time purchasing a Hyundai! I have no interest in this car or any Hyundai product because of how I have been treated as a consumer. Not to mention, my coworkers, family and friends saw the agony and what Ive gone through with this car without any type of compensation for my inconvenience and even they are shocked by my Hyundai experience! They all feel some kind of way about Hyundai. I had a coworker tell me, My husband and I were considering the Genesis, but after seeing you with your issues with a car thats only 2 years old, I told my husband why bother? Im too afraid we too will experience the same treatment. What frustrates me the most is that Ive contacted a lemon law attorney who has been in contact with Hyundai since September and Im still nowhere! Its as if the Hyundai representative could care less about my inconvenience, my life and my job! The lawyer and I have emailed video clips of me being stranded with the car not starting, sent documentation supporting their service men not being able to fix the problem, and no Hyundai representative has said Lets start talking about how to establish this clients needs and make her experience pleasant from this day on. Its now January and I am in tears, frustrated and an emotional wreck because my job is on the line! No employers care that I have told them and put it in writing that Im waiting on a lemon law attorney to help me find some peace with this vehicle. Please look over my tardiness until this has passed. At this point, I no longer want the car to purchase nor do I want to keep the car until the end of my lease. I dont even want money from it! I only want Hyundai to take this headache away from me and take it apart and service it properly before selling it to another consumer. I would hate for someone to have to experience what I have experienced as a first time Hyundai customer. Im curious to know, how many other 2011 and current Sonata owners have had similar issues?

24 hours after purchasing a 2006 Hyundia Tiburon from AR Motorsports, the vehicle would not shift. I brought it to my local mechanic, since I live 140 miles from the car lot. It was believed to be in need of a new clutch, which we authorized to be done. After further investigation, the mechanic realized that it was in fact a transmission failure with the clutch in satisfactory condition. It took the mechanic 6.5 hours and three additional helpers with crow bars to get the transmission apart from the engine. It was stated that the throwout bearing had welded itself to the output shaft, which in turn caused it to come apart, not allowing the pressure plate to move. Therefore, the vehicle would not properly shift into gear. Once Mr. ** was notified of the issue, he stated that it would be covered under warranty. On the 8th day, the vehicle was in the repair facility. The work was finally completed, and the total was $835.11. Mr. ** called back and stated that since it was a standard clutch replacement (maintenance) issue, the owner had decided not to cover the repairs. This vehicle was purchased with a 6-month/6,000-mile powertrain warranty.

I purchased a used 2009 Hyundai Accent last November (2014). I have had nothing but problems with this one car owner vehicle. It is a piece of work. I am responsible for paying over $10,000 for this vehicle, that doesnt even run. What can I do and what are my options? Someone has to help me. I am having a meltdown. Is there anyone out here that really cares and gives a damn?

Having purchased a Hyundai Elantra from a private party in April 2011, I noticed that an extra portion outside of the back seat, which pops off and down like the rest of the back seat, was bent forward. At first, I thought this was just my problem (buyer beware).But then I realized how cheaply made the material was. I could see where any person with much strength could have easily bent it if the latch was stuck. The previous Hyundai Tucson 2007 I had bought from the dealer was not at all this cheaply made. I also had the extended warranty from the previous owner, so I took it to Roseville Hyundai to be looked at. They stated that since the consumer most likely bent it, it was not under warranty. Then, Robert ** (the service consultant at Roseville Hyundai) agreed that it was cheaply made and stated that the quality in Hyundai vehicles has greatly diminished since 2007 and the recession. I then called Hyundai Consumer Affairs and spoke to Allison. She said the same.

Purchased a Hyundai Kona in 2018, just over 30G miles while in Colorado the check engine light goes on (this is August 2020). Take the car to Boulder Hyundai, they have no real idea what is wrong with it, replace injectors, debris in engine, they dont know why.... Wont release car as it could be unsafe, all 4 pistons misfiring so bad that the steering wheel pulls aggressively to the right. Supposedly they fix it, I am told if check engine light comes back on, stop car immediately and have it towed in, as it is dangerous to drive. Well Sept 7th, check engine light comes on again, steering wheel pulling aggressively again due to misfiring. I stop, have car towed in. Nalley Hyundai has had my car since 9/8/20. Replaced everything again, still same problem, they are in no rush to help, they have had my car for OVER 6 weeks, no clue whats wrong, I am completely at their mercy! Still making payments on car I cannot drive, they refuse to take it back and make it right. So I am paying on a car I have not driven in over 6 weeks and there is nothing I can do about it! Dont buy a kona! Dont buy a hyundai! They dont care at all and you as the customer have no advocate!

I just bought a 2013 Hyundai Sonata. The steering wheel locks (and clamps down electronically where you have to be strong to turn wheel to turn key) and I cant start the car. I need another person to turn the steering wheel because it locks so hard. I have been stranded twice where I needed help. Hyundai wont stand behind fixing it. They say it is the way it is designed. Something should be done about it. I had it in service a few times. I have a car that will not run. And when it does, it has the roughest ride of any car I ever had, especially on the freeways. I am 87 years old and between the rough ride and now this starting problem, Im very upset that I have to fight to get my money back. This should be a recall item. What do we do? Doesnt implied warranty state that I will get a car that I can start and that I wouldnt be stranded in 105 deg. heat like I did? It is a serious health and safety Issue.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

Our 2011 Hyundai Veracruz is at the dealers now. Recalled item was handled previously and failed. However, they say they only fix once - so want us to pay $900+ to have same issue handled. Valve cover gasket allows oil to leak onto alternator, which then fails. Our car is STUCK in Hendersonville because we cant pay for the repair. On our 2011 Hyundai Veracruz: If there was a recall and it had been fixed correctly, the issue should be solved. It is not and the alternator has failed again. There seems to be a manufacturers defect and that is what should be fixed.

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.

I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!

Ive been a Hyundai owner for two years. I had no issue with my Tucson except they charge you so terribly much for service appointments. Then I started reading reviews and my eyes opened. I even had them install a remote starter which was an epic joke. Useless.... Dont get a remote through Hyundai...ever!!! That said...my brother in law has a new Elantra which has been in shop for over a month! Mechanics say needs new engine.... Hyundai says keep running tests. So wtf Hyundai!!?? He needs for work and is still battling with this! So I start looking and quickly got out of my Hyundai and upgraded...and I will NEVER give another cent to Hyundai or recommend to anyone!!! Horrible customer service and if you dont see that...you are being fooled as they dont give a ** about the consumer!!

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

Bought a brand new car 2014 Forte. Humble Hyundai will not fix or replace it. What is the use of having a new car when you cant drive it due to a knot on the back tire? I travel every other weekend to take care of a family member. I cant do that with this tire. They do not want to even help, they say we got to pay for it out of our pocket. I think that is wrong, I gave them a nice Kia with nothing wrong, they gave me a tire with a knot on it. If your car is new with warranty, dont you think they would replace but no.So whoever reads this please do not go to Hyundai dealer in Humble TX that is in Houston off of 1960. I went to a different one, they got bought out so the car I was going to buy Humble Hyundai bought them so theyre not going to be even better. Kia in Baytown was lot better when I bought our Kia Soul. We just outgrow it. I need to get a tire so I can go help a grandma. Im like a caretaker. When the kids need a break with them not helping, its hard to get someone else. We only have these Kia Forte, his truck is down right so we got 2014 car that cant drive due to a Nexen tire. Thanks.

This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

I bought a 2013 Sonata because I like Blue Link. Was told in 48 hours my Blue Link should work. Didnt work. Been back to the dealer five times. Nothing. Talked to Hyundai. Darryl told me that theres nothing they can do. Please stay away.

I was surprised by my father when he got me a brand new Hyundai Tucson last May of 2011. My old car prior to this one was a Toyota Vios - manual transmission, so this is definitely something more special as it is bigger and it has an automatic transmission making the drive easier for me. I used my Hyundai going to work and it really did not disappoint me especially during rush hour. The handling of my Hyundai is very good. It is very fuel efficient and it accelerates smoothly - very zippy. It is very easy to drive and it doesnt seem to be too big especially for a girl like me who is not tall. The leg room at the back is also very spacious and could definitely accommodate tall people. The compartment at the back is also very big. I did not encounter any problems with my Hyundai up until the time that I sold it. I was really saddened when I have to say goodbye to it earlier this year because it was my favorite but my husband got a brand new Mitsubishi so we have to let go of our old Hyundai. Hyundai is definitely recommended!

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

First and last Hyundai. I came from a Toyota family, but Id heard about the progress Hyundai was making, so I purchased a brand new Hyundai Sonata (23 miles on it) in April of 2014. Fast forward to last week (March 2016) my wife experienced engine trouble with it. No check engine light or anything. But no problem, they have a 10yr/100,000 mile warranty on it, right?? WRONG! I took it in to get the engine fixed and they denied my request. They stated that based on what they saw, I didnt maintain the vehicle.Not once did they ask for my service records! (I had my car serviced more than the recommended amount...) I come to find out theres a class-action lawsuit for this very issue. They refuse to honor their warranty EVEN AFTER I provided proof of maintenance! This car was not even 2 years old yet. How frustrating. Be sure and avoid these guys. Theyre crooked. Never giving them another cent. Ill go back to Toyota.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Years day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

Brought my 2015 Santa Fe in the middle of March 2021 after my mechanic reported engine issues. Dealership refused me at the door, after waiting an hour, and said there was no sound. 7months later, problem obviously worsens, and this time - wow, they found the same problem I reported 7 months prior. Did I mention my 6 year old vehicle only had 55,000 miles at the time I first reported this? What kind of quality engine starts fading at 55,000 miles - especially when the vehicle is primarily used to shuttle children to and from activities. Since it was bought used and past the warranty mileage of used cars (which why should the 100,000 mile warranty vary based on a car being used or new - perhaps because they know they can screw more people with said advertising?), Hyundai would only offer us 65% which might be okay if Hyundai engines weren’t 25,000$ (Are they using gold or some other precious gems in there?).What I’m also struggling with is the fact that smaller model Hyundai engines are being recalled left and right and totally covered. Well my semi larger sibling to these recalled vehicles is also experiencing this engine issue, so I beg you to consider this is an issue outside the smaller suv. The story doesn’t end there - so stay with me…Just over 2 months later (and a few days after completing a rating they sent me - ironic?), I hear back from the manager. They want to help me out - can you believe that!! I thought 2022 was going to be my year (despite Covid still going on and both my children having a stomach bug at the time of the call). There was one catch. Corporate would be more likely to work with me, IF I was willing to rescore them “as an act of good faith.” Well what fool would rescore them without a new offer proposed? You guessed it - this fool. In my defense, I wanted to know the percentage before rescoring, but of course that wasn’t possible since the higher ups had to make that offer. I figured - what do I have to lose?A month of me calling almost daily to find out what rescoring did for my problem resulted in nothing. Nada. Not a fraction of a difference because I don’t get my car serviced there and some other **. Which is ironic since their mechanics were the ones who didn’t notice the problem after my mechanic sent me there (now more than 10 months ago). Any respect for Hyundai (do you really find it acceptable for your engines to die at 55,000 miles?), any hope that they cared about their customer safety (I mean who would want their family driving in a vehicle that could leave them stranded after 55,000 miles), are lost. I am deeply disappointed with how much time I have wasted trying to work with a company that in my option is a scam. I’ve requested another rescore - think it’ll come as quick as it did the last time??

I just bought a 2016 Tucson. From I bought that Car I have been going back and forth to the shop with different issues. The AC or heat was not working. The latch of hood needed to be replace and now the cruise would stop with me stopping the car. I was in the middle of traffic when car stop. I had my young kids in the car when the car would not move. I had to turn off car then turn on for the car to move. The car kept on doing it. I took it to the shop. Now I have to wait 4 weeks to get my car back cause Hyundai dont know whats the problem. But yet still I was told several people complaining about same issue. If you have a 2016 Tucson please be careful. Its not safe.

I took my car into the Hyundai dealership on 9/23/17 for service only because we received 2 recall notices, one for the engine and one for the steering coupler. There were no other issues. I was advised after technician checked the car there was a small split at top of left tire and car indeed failed their engine test and it would be replaced under the recall. On 10/19/17, received a call the car was ready for pick up. Upon checking out I was advised the technician noticed a noise coming from the steering rack. Mind you, before we dropped the car off, there were no issues or noises. Ok... was advised this is not covered under my warranty and would be around 1000.00 out my pocket to repair. After leaving the dealership noticed a metal scraping sound coming from middle of car. Went back to service dept that Saturday morning (10/21/17) around 9:15 am to advise and was asked when I wanted to bring the car back because technician that worked on my car was off and he had to be the one to work on it. Took car back that following Monday, 10/23/17, explained issue again and proceeded to walk in the waiting room. I forgot to ask the advisor a question so I went back to the service desk and overheard the technician that worked on my car talking to other advisors stating, I dont know what it could be. Maybe its the rotors. I know he was the technician that worked on my car because I asked him, Are you talking about my car... and no its not the rotors because we got them replaced along with the brakes about 2 weeks ago and there were no issues or noises afterwards. Ok, so technician takes car for a test drive and claims he didnt hear any noises!!!I drove the car this time with the service manager and guess what... he heard the noise. I was told by him they would handle the issue. After another check of the car, I was told this time, it was the Front end valve muffler making the metal scraping noise. The service manager submitted a goodwill courtesy request to have the repair done at 100%, then 50%... both denied due to warranty expired. Manager offered to repair at MY expense at the warranty rate of $506.56 for the part, $50.00 labor and $10.57 for gasket part. I feel like this was a technician error when reinstalling the engine due to the recall. My car was not having any issues or noises prior to dropping it off on 9/23/17, and again we only took it in due to the recalls. This is so unfair and poor customer service. I was warned by others not to go to this particular Hyundai dealership in Durham. I should have drove the extra miles to the one in Cary.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

We bought a 2012 Sonata Hybrid and have had nothing but grief with the 17 tires and aluminum rims. We have not owned the vehicle a year and have had to have 2 of the rims replaced along with the tires. Just the rim itself costs $500 and the bumper to bumper warranty does not cover a penny of it. The first time, I hit a pothole and ruined the rim and tire. I was stranded at 5:00 in the morning on a country road until the towing company could arrive. Total cost was over $700.Second time was yesterday when nothing was hit but the tire began leaking air on a trip from Arkansas to Denver. I was stranded in the middle of the night in Kansas. The nearest Hyundai dealership was 106 miles away. The cost will be again over $700 and no dealership carries the rim in stock. It must be ordered so I had to leave the car and get a rental. Total cost will be $700 for rim and tire, $89.00 for a hotel room, another $140 for a rental car one way. Im very disappointed, especially when Hyundai just says, Oh well, there is nothing we can do.Also, were having issues with the Navigation unit. We will start the car and the navigation unit and radio will be on but there is no sound. If I stop the car and start it again, it will work. I have taken it in twice for service with no resolution. Hyundai says they dont know what is wrong. A message comes across the screen saying, Battery Discharge Warning, and Hyundai says they have no answers. Also the car hesitates when you push the pedal down to accelerate. Once again, Hyundai says there is nothing that can be done. Im very disappointed in the car. Beware and research before purchasing this vehicle. Hyundai also does not have mud flaps that can be purchased for the hybrid model. Snow and ice packs in wheel wells are causing dangerous driving conditions. BEWARE, BEWARE, BEWARE!!!

2007 Brio door handles break easily.

I purchased a new 2009 Sonata Limited 4/08. Now, it has approx. 23,500 miles. Months back, I discovered an item I now need (that was supposed to be on the car) was not there. Although I was told and given a valet key that the manual states leaving the sub key with a parking attendant will ensure that your vehicles trunk, trunk like release, glove box compartment and rear trunk access may not be unlocked in your absence, the information and manual are not correct. The valet system locks were never installed. This never came to my attention until some time back when I had major back surgery and could no longer lift items from the trunk (that cannot be secured) until I could find someone to do it for me. This means I must drive around with items in the trunk that are not secured. Hyundai Consumer Affairs has offered many excuses - such as:1. Company decided child safety hazard and stopped installing them - not correct2. The locks are there and you just need to go to the dealer and they will locate them for you. - Service Mgr & Asst. looked for them and when they could not find them told me some cars come down the line with things left off other cars of the same model. Warranty dept. then asked me to visit a different dealer to locate.3. One email reads, Your vehicle would have come with 2 keys, one that can lock/unlock the the trunk and glove box and the other to give to a valet attendant so they can park the vehicle. - I received from the dealership 3 keys - 2 regular and 1 valet with the explanation that it would do as the manual states above.4. NHTSA action number 10025822 issued 9/9/08 - four months after car purchased reads - Hyundai owners manuals for all 2009 Sonata vehicles contain incorrect information regarding sub key (valet key) operations. Until a printing revision is implemented, manuals will need to have the sticker overlays installed. No sticker overlay could have been installed as the car was purchased 4 months earlier than the bulletin date. Sales department misrepresented the car as they werent even knowledgeable about the missing locks.Theres absolutely no satisfaction from Hyundai. With my physical condition, it now looks like I will have to purchase a different make car. I believe Hyundai should work out something with me on this car. To date they have no interest.

I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

I was driving on the highway when my 2015 Sonata se came to a complete stall without warning. I was almost rear-ended by a semi. Ive only had the car for 24 hours. Now its at a Hyundai service center where they say they dont know what the codes mean. However they stated they had 10 new engines for same complaint.

I have owned my 2009 Hyundai Elantra since new, and have had a rear rattle problem since new. The car has been in and out of numerous dealerships in the past four years with no one being able to find the source of the rattle. The aggravation has been enormous. This is clearly not a rare problem, as there have been countless articles online about the same problem I have, from other Elantra owners. I am throwing in the towel on Hyundai. I will never get near any Hyundai product again. When they first arrived in North America 25 years ago, their cars were absolute junk, especially structurally. I personally thought they sorted out those problems over a very long period of time. It is now clear, they have not. They are getting favorable write ups in the media, but I dont think that will last. My experience has truly been a nightmare.

I purchased a Hyundai i20 Magna from Joshi Automobiles Mohali Punjab. At the time of delivery, several things were not provided to me though they said they’ll deliver it to me within few days. Even when I got my car insured from Joshi Showroom twice, every time, the insurance policy was sent after 6 months. Now, about the tire problem, the tires they provided me with the car were of zero quality. Just after 3 months, the tires got punctured not just one or two times. In fact, all tires were getting punctured twice or thrice a week. I lodged several complaints but there was no action taken by the dealer. Just for show cause, they issued me a fake inspection report.

There is an existing problem for about 2 3 months and its not getting better. There is a burnt smell when the heat is on, dewy film on front windshield. I can clean the windows and its back in a few days. I constantly need to drive with the windows down for fresh air and unable to have passengers due to health and safety concerns. The problem seems to be coming from the vents on the dashboard (right below the windshield) regardless of whether the heat is on or off.I tested my theory by covering the vents for 2 days while driving and the symptoms below decreased. So the vapors that are causing the problems are coming through those dash vents which make sense considering the above problems. I turned on the defroster on 5/8/13 after the car sat all night and smelled antifreeze for about 2 minutes from the dash vents. Also I did some internet research and found some common themes with the 2012 Sonata GLS: PVC collapsing and causing fumes; vapors to back up inside the cabin; antifreeze vapors coming through the dash vents. The vapors/leaks were not detected through the pressure test, they were found through a manual check.Symptoms experienced by driver and/or passenger in vehicle are: dizziness; extreme eye irritation and burning; headache; taste buds dull out and when they return hours later, its almost a sugary taste; nausea.

Was on our way home from a Holiday trip Jan 1,2020 when my Hyundai Santa Fe sport with 9,328 miles on it lost power outside of Athens Ga. Was fortunate to be able to be near a convenient store to pull into. Called Hyundai roadside service and they quickly sent a tow truck that took vehicle to nearby Hyundia in Athens. Also called a Uber to take us 3 senior ladies and our dog to the hotel near to dealership in Athens. Naturally since it was New Year’s Day the dealership was not open until the next day. Everything in response to incident was wonderful. Could have stayed in a nicer hotel, but choose one close to dealership. Got home to Florida a couple days later. I sent in the incident report with all the original receipts for the trip interruption reimbursement. Never heard back....called back end of Feb...said it was being worked on....just called back April 23, lady said nothing had been done with case since I called in Feb.? And she would have them (?) call me back. So moral of this story do not depend on getting any money back from Hyundia Trip reimbursement!

I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.

I have a Hyundai i20 Sportz CRDI 2011 model. I just met an accident. I hit a post and my car flew for about 15 meters and landed in a pit. My car landed on its radiator, but the airbag didnt open. When I asked the dealer, he said that the impact was not on the sensing limit of the sensor. Please, tell me the sensing limit of the airbag. What should I do?

My complaint is against Hyundai USA and Rogers Hyundai for pathetic service. We purchased our car from the deceptive car dealer, Ed Napleton Kia in Elmhurst, with a deceptive warranty sale and forging my name on a document in February 2017. Our Veloster was finally put on the road at the end of February and we hear howling sounds through the roof and found rust throughout the car (engine, under driver seat, and trunk). No floods listed on CarFax through. Hmmmm. The car is supposed to still be under the manufacturers warranty and Hyundai corp rep, Czar was supposed to be helping to resolve.We took it to Rogers in the south loop and their service was horrendous and they are liars. (See Yelp!) They never investigated our concerns. They were rude and ignorant and reported back to corporate they was not told about the rust, although it was in the open ticket and verbally told. Their service center was so backlogged. They would do anything to avoid doing their jobs.After speaking back with Czar at corporate about this, their findings was they were in a mixed state to make a decision, which really mean... WE CANT SERVICE YOU without more inconveniences we are going to cause you. This car was taken to McGrath for the rust originally and now Rogers and both have dropped the ball. Now I am being told to take it to another place to run a diagnostics, leave it, and its your issue to find your way back home since Indiana toll roads are where I heard it and in Chicago, the speed limit is 45 mph and they will not have their service men get a ticket to replicate the problem from an original call back. HYUNDAI CORPORATE DOES NOT BACK THEIR ISSUES, and make many excuses to wiggle out of their warranties.

Key fob falls off a lot. Unlike other fobs the key does not fold out, it is an L-shaped key that slides right out of the fob when pressure is put on the small button which protrudes from the fob approximately 1/16 of an inch and releases the key. All other buttons are recessed. It has fallen off in my purse, in my pocket, on the floor of my car, while opening the door of my car, under my desk, off my keys as I picked them up off the seat, and I have even found it on the floor under my key hanger by the door. My husbands has fallen off in his backpack while setting the keys on his desk, in his pocket, and while opening the door.

My 2016 sonata is a month old. The adaptive cruise system has failed and initiated an emergency stop while driving. The driver door is misaligned and allows road noise into the cabin and water into the sealed part of the door. The drivers side windshield wiper is misaligned and fumbles across the windshield making all sorts of noise. When I went to Hyundai of Serramonte the service clerk directed me first to a body shop. Then to the Hyundai where I purchased the car since it was a different dealer. Then told me the problem was normal and pointed to a far off car and said something like all doors are like that. We then walked over to the other car so I could show him the weather stripping on the other car does not create a gap like is on my car. He then said I can make an appointment if I want and walked off.

Brought my out of warranty 2011 Hyundai Tucson to my local transmission repair shop for service in mid-November (you dont go to a general surgeon if you need brain surgery). Shop states a shaft is bad and they need to order one. One is ordered from the local Hyundai dealer Mid State Hyundai in Berlin VT. Parts folks state that shaft is out of production. Production to resume on 2 December. We wait for 2 December to come. Part shows up, shaft does not fit, too big. Right part number on the box, wrong shaft. Transmission shop, Mid State and Hyundai in Korea go back and forth as to what happened.Based on the VIN, part should be correct. Pictures and drawings are sent back and forth; meanwhile, I still dont have a car. Finally determine wrong part was put in box and shipped. Now have to wait until 7 January for the right part. Neither Mid State nor Hyundai will do anything to rectify this. I have been without a car for over a month; I simply want a loaner. If Hyundai had not messed up the part, I would have had my car back on the 3rd or 4th of December. This is not customer service on the part of Hyundai or Mid State.

I am hoping this will help me in some way. In Aug of 2014, I spoke to Hyundai Motor Finance (the company I am having issues with, not the dealership) asking what I need to pay and how I need to pay to get my lease balance paid down so the dealership will buy my Sonata from me. The bank told me to just pay the X” amount of dollars needed through the website. I do that and the payment hit on Aug. 20th. I go to a dealership, and they tell me a payment was not shown on their end and they will not help me. I called the bank and they said the payment, should not have been processed like that and that they will re-apply it so it reflects at the dealership. Almost 1 month later it was re-applied, on Sept 18th 2014. I go to another dealership, someone met worked at this one, gave me the same exact answer. I call the bank again and once again I get another another answer. I have 3-wayed myself, the bank and several Hyundai Dealership reps (including management) and no answer was the same. The number at the bank wouldnt show up at the dealership. My payment would not show up at the dealerships. The bank reps told the dealership to just pay a certain amount, they would not send the dealership an official notarized invoice saying how much is owed. It was pretty much just ‘take our word for it’ type of deal. Basically another dealership told me they will not go by HMF word because they do not TRUST them and has had issues. How come the Hyundai bank and dealership not work together and have the same financing system is beyond me. The dealership told me to get a refund from the bank and give them the money and they will pay the difference that way. So from the end of September till this day, I have been waiting to get a refund. I have spoken to managers and reps and everyone has ** and have not helped me. I sent $8500 in August and still waiting to get some of it back. I spoke to 4 different managers and was told I would get a call back. No one has ever called me back. I ask them if they see the notes saying for a call back and it is all written there. Either the manager is on lunch or in a meeting. Right! In Oct, I was told a check would ship Oct 4th. I call back Nov 12th asking when it was shipped and they said Nov 5th and shipped to your current mailing address. I call back Nov 18th asking where this check is and they said it was shipped yesterday, Nov 17th.” Make it worse they shipped it to my old mailing address!! They apologized for not adding the mailing address. How do they make such a mistake when they ask you for your address at the beginning of each call? I speak to a manager right after that. She told me she would put a stop to the check and get a check over-nighted to me. Ashley the manager promised to call me back that day. Never did. I call back that evening and shes allegedly on Lunch!! Sure. Call back today Nov 19th and every single manager is in the meeting. Guess what, I was supposed to get a call back. NOTHING!! NO CALL BACKS AND NO REFUND!! Top it off, this car was supposed to be turned in Aug before my car insurance was due. I have had to pay for full coverage for 4 months for a car I am not driving.

Whatever you do when you buy a Hyundai, carry Emergency Roadside with your insurance company. DO NOT RELY ON THIS PIECE OF CRAP SERVICE! Especially when it comes to your safety! Locked keys in car, as well as money, credit cards, and of course, cell phone. Only had new Accent about 4 months, decided she has it out for me. Ive never had such bad luck with any of the possibly 20 cars Ive owned. Im not here to write all my complaints about this gas guzzling, gutless, cheap economy car. But the 800 # on the window? Scrap it off and toss it. Wont do any good, unless you have your phone, flashlight, eyeglasses, and nothing better to do than stand in the rain, at night, in a sketchy hood in the dark fighting off bums for almost three hours. I dont care what youve heard about Hawaii and Aloha spirit! Most Local People HATE ** people and do not like to be bothered by us in time of need, no way no how. Ive lived here many years and can tell you Aloha is a farse, like, an honest politician. Kid at gas station did NOT appreciate my asking to use the business phone for an emergency, then called number on car door, was still daylight so could read vin #. Took forever to answer all the questions, then the customer service guy said he needed callback #. Told him I didnt have one available, the business phone was not happening, and my phone is locked in car. I was very descriptive of my location, no callback # available but was assured, within an hour??? I would be assisted but need to stay by car. So hour and a half go by, no one. I reluctantly asked kid to use phone again, called 800 # again, they had no record of my first call, so again they want my vin #, dark now cant see it, my name, phone #, email address couldnt find my ownership anywhere, they need a call back #, Im pissed at this point. They would not be able to promise help without callback #. So tried to break out back window, kid from gas station finally feeling sorry for poor 60 yr old woman in the rain and the dark, assisted me with calling a nearby locksmith. Almost 3 hrs later and $250 cash!!! Not even gonna bother with asking for any refund, ya already know theres fine print somewhere excluding the hardship I went through. So, because the car is crap, roadside service is crap, warranty will be crap when I tell em to shove the $60, less than 1000 mile, every three month oil change, without even so much as a vacuum job. Wait til they see the back window I tried to bang out with a rock! Screw it. Crappy car. Crappy service.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

Have had enormous trouble with the 2018 Tucson SEL Plus that I leased recently. The transmission cant seem to pick a gear, and the car constantly freezes/stalls when between gears, which is pretty much all the time. My concentration has to 100% focus or Im getting in a wreck. The car isnt really drivable. Took the car to a dealership - they told me thats just how the car drives. Took it up to Customer Service via the manufacturer; they declined to assist in any way without so much as having anyone look at the car. Basically, the response Ive gotten from the manufacturer is, Oh well, youre stuck with your lemon. No efforts made to assist; they cant even manage to get me into a dealership for service without a lag time. Leasing this car is one of the worst mistakes Ive ever made, and Ive driven other Tucsons before this. Hyundai does not have any interest whatsoever in standing behind their product, or customer satisfaction in any way; never, ever get a Hyundai, because if anything at all is wrong with it, youre basically on your own. The entire experience has been a nightmare, and continues to be.

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!

Over a month ago I contacted Hyundai Consumer Affairs and Hyundai National Consumer Affairs regarding my 2016 Elantra Value Edition. My car was manufactured at the Alabama plant and I have had problems with the car since I purchased it. The problems began with the dealer not prepping the car for delivery and also not documenting all my trips back to the service department beginning the day after I purchased. The manager of the dealership titled my car in the wrong state, refused to listen to me and then also refused to honor the dealers price guarantee and return policy. It took a year for the dealer to check the alignment and I still have a steering problem.Within 10 months and 7000 miles, my interior began falling apart. Panel covers detaching and rattles and squeaks. Exterior items also detaching. The hood misaligned/warped. I made 5 trips to the dealer in Florida to get 1 panel cover repaired, 2 visits they refused to document: 1 visit I had an appointment and the system was down, the other trip the adviser refused to document and made an appointment for the following week. The parts were ordered in Ohio and it was a struggled to have them installed.The screws/connectors that hold the wheel well liner, front bumper cover and the engine splash guard came loose and came off while I traveled from Florida to Ohio. The splash guard and wheel liner came down and dragged under the car. I got off the highway and pulled them back in place and secured them temporarily. The mechanic said I am lying and that I hit something. I did not, but most certainly dragged something from the road as I exited the highway.Hyundai sent their district rep to the dealer. He did an inspection, however did not look at the interior as he claimed all the detaching panels are to OEM specs. I have photos that show otherwise. He also claimed to have checked my wipers and that there was no clunk nor the blade hitting the frame. I have a video that shows it does. Hyundai refuses to acknowledge the fact that their cars manufactured in the USA require different replacement parts and the cars are different. They refuse to repair my car. They kept my car 5 days for paperwork leaving me stranded and unable to travel.

All of the cars I had looked at were either too expensive or a piece of junk. When I finally came across the Hyundai, I took it. It was the best-looking one and was also a reasonable price. I purchased it from a private seller because I needed a car because I was moving away from home soon. I like the cars accelerator and it can take off fast. On the other hand, the breaks are bad and need improvement. You have to pump the brakes hard for the car to fully stop. It also keeps having problems with the headlight that it keeps going out and the power steering is always going awry. It also used to have very good gas mileage, but now it seems to eat its own gas. Also, the seats are not very comfortable and the stereo system could be much better sounding in terms of sound quality. I am looking to sell this car one day and buy a better one.

I would like to report MPG fraud by Hyundai. In January 2014, I bought a Sonata, which promised 28 mpg (city and highway). Since then, in LIGHT suburban and highway driving, I have averaged 19.2 mpg on a 4 cylinder car. Hyundai refuses to take any responsibility for this and states the mpg on the car sticker is an estimate. An estimate of 33% less. I urge all prospective Hyundai buyers to take note of this. They have been very uncooperative and I have tried to settle this several times.

Problem with 2008 Sante Fe - The fuel gauge in my vehicle has stopped registering the gasoline. I fill up vehicle and turn on engine and it registers zero fuel. Sometimes it might register 1/4 of a tank for a few minutes, then goes back to zero. The check engine light started coming on at the same time. The car was taken to Advance Auto and their register gave a number (which escapes me right now) but when we looked it up it said the fuel sensor was bad. From reading numerous complaints about the same problem, it seems the repair for this can cost anything from $300 - $700. This seems to me grossly unfair as it is obviously a defect in the equipment and should be repaired at the companys cost. Thanks for listening.

I bought a new 2016 Hyundai Veloster in June 2017. This bad smell would come and go. At that point youd smell the damp smell on your clothes and hair the test of the day. Well that week in June there had been lots of rain, car smell came back. Took the car to the dealership on July 24 for oil change. 25th took the car in for them to investigate the smell. Had a water leak at the roof of the car, where the seal didnt bond the glass roof to the frame. Water had gotten into the car and floor was soaked. Him ** ordered a new roof, carpet, Sun visors, and headliner. Called me to come pick up the car. The car still had the smell. I know firsthand I smelt like the car many off times. Had to go in public smelling like sour mildew from this car. I wasnt happy. Manufacturer refused to stand by its product by honoring what was wrong. Ruet treated me like it was my fault something was wrong with the car. The car needed everything material and electric replaced.She even contacted the dealership to see if the car was drivable with the mold and mildew. My health wasnt an issue to them. The Veloster roofs can leak and cause mold and mildew and that horrible smell. Clothes ruined by that smell. Cant get them rid of the smell as they sat in the car as my back up clothes from walking. I still have the paperwork from the car that smells and it was in the glove box.

Hyundai has been the worst over the phone customer service. Ive been with this company since 2011 and can tell you the services have declined dramatically. Whomever makes the terms and conditions for this company has failed. Please dont purchase for Hyundai to assist with getting them out of business.

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

I was recently involved in an accident whereby my car was hit so hard that my tire burst, all 4 doors terribly damaged and my right fender, front bumper split, my radiator bend BUT THE AIRBAGS DID NOT DEPLOY?? It does help Hyundai concentrate so much on having a car on the road that is economical but NOT SAFE.

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!

While returning from destination 50 miles from home, we stopped to take a break. My wife noticed that the rear bumper had detached from the right side of the car. I was unable to snap it back in and forced to drive back with it detached. Because of the wind caused from driving, the bumper (made of rubber) tore even more.I brought the 2017 Hyundai Elantra Limited into the Hyundai dealer in La Quinta. They examined it and took photos, Their position was that it was caused by an outside force and refused to cover it under warranty, I escalated to the Hyundai Southern Regional office. After several days, they contacted me and agreed with the dealer. This is BS because the only damage they saw on the bumper was some missing paint on the underside. I checked it out and there was no paint missing, the surface was smooth, not rough as it would be if it was scraped. The paint was missing because it was not completely painted underneath. I extremely disappointed and would never buy a Hyundai again, I think they are cheaply made. The exterior dents with even a minor bump from a parked car door.

My 2006 Hyundai Elantra gave out suddenly with no warning light/sign on my way from Atlanta, GA to Nashville, TN. The radiator had bursted, blowing out all the stored coolant, and caused some engine damage. The car have been lightly driven with only 34K mileage and engine was clearly under Hyundais 10-yr warranty. We had it towed 100 mileages to the nearest dealership. However, Hyundai corporate has flat out denied our engine warranty claim because the radiator was out of warranty and that we had done our maintenance at a local NTB instead of their dealership. In other words, their 10-yr warranty is just a big fat lie because their claimed defect component contains nothing but the engine itself, which almost never gives out at its own. It is unbelievable an engine could give out at such early mileage. They also broke a federal rule and denied my claim just because I had my service done at another service shop. The entire process was full of bad customer service. My family and I were constantly hang up on that we have to rotate the calling. Representatives were rude and apathetic toward our situation. This is honestly the worst company we had to deal with out of my life!

Although a 6 speed manual, 2 door car might not be everyones cup of tea, I really like this 3.8 L/350 HP coupe. It runs very easily in traffic and has plenty of capability when given a clear road to play on. I have had no significant complaints in the 42,000 miles I have driven it and Hyundai have covered every little issue that I have had. Warranty and service are great but gas consumption isnt!

I sent the requested documentation and called on three separate occasions, but as of yet, I still have not received the money for the purchase of the battery that I was assured was on the way in 4-6 weeks. It has now been over 3 months.

The headliner was damaged during a replacement of the sunglass holder recall. It has never been correct since. At approx. 54k, the engine failed and Hyundai replaced with an inferior short block vs. a long block engine, the rear seal was defective and had to be replaced, the engine protector plate fell off less than two weeks later. I have never felt safe in this car and sure enough 3 days ago, after going over NO huge bumps or hitting any pot holes, I came outside and the first 1.5 inches of the wheel bearing assembly was laying on the ground by the wheel. The tow truck driver said they overtorqued something when they replaced the engine. Not only will I never purchase another Hyundai, but I will recommend no one does either. After owning a Honda Civic for 14 years and 375k, this vehicle is a driving time bomb waiting to kill you!!

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

I currently own this 2015 Sonata limited and have seen very little of it lately. I purchased this car in October 2015. After around seven months of ownership, my battery went dead. I called service. They jump the car and figured that was the end of the problem since it was a very cold morning. A few days later the same thing happened again. Called the service. They jump the car. This time I drove it to Star Hyundai service. The manager at that time, Mike told me that there was nothing wrong with the battery and they were not replacing it. This was after two hours of trying to diagnose the problem. He tell me if it happens again I should have the car towed in. That is exactly what I did a few days later. He still refused to admit that there was something wrong with the battery. I then contacted the dealer whom I bought the car from who put the screws to him and he finally changed the battery. I thought this was the end of the problem. Wrong! This problem has repeated itself several times over the last few months. I have had three new batteries since the original battery put in to this car. I only have around 16,000 miles on the car. After the issue had escalated I contacted their customer care department. I was given a case number and a really horrible case worker. He never answered his phone, was very slow to get back to me. Kyle **. They advertise great customer service. HORRIBLE!!! I was forced to hire a lemon law lawyer. My car is presently in the shop going on 26 days. They could not find the reason for the battery failure. Fortunately for me, I was given a loaner. Now I am just waiting to see what they are going to do as far as replacing the car or offering me a buyback. I certainly dont want a replacement. This was my first and my last Hyundai purchase.

They have exaggerated mileage claims. Hyundai refused to help with my complaint about their claims of 30 mpg (city) and 40 mpg (highway) on my 2012 Elantra. I have yet to get 28 mpg while driving as economically as possible.

My family purchased a brand new Hyundai Tucson 2017 in October of 2017. It had sudden engine failure. It has now been more than 30 days since the car is in the shop and no one helps or has said anything. Under the NJ Lemon Law this car is now a lemon. Hyundai Corporate is deplorable as well. They are essentially useless and less than professional. Buying this car was a horrible mistake. I would NEVER recommend Hyundai or this kind of aggravation to even my worse enemy. I am so disappointed. I have never in my life experienced such poor customer service.

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

I purchased a 2007 Hyundai Sonata in 2008. My daughter has a 2006 Hyundai Sonata that she purchased in 2008. Her sun visors broke and hang down in the way. Now my driver side sun visor is broke and hangs down in the way. If this was just one vehicle, I wouldnt think too much about it. But now it has happened to both of us. The metal bar that the sun visor is on just will not turn in the plastic part to go up and down. And the plastic part broke. I did call Hyundai at 800-633-5151 to see if there were any recalls. I was advised by Jared that there were no recalls. I think there needs to be a recall, because I am sure it cannot just be our 2 cars. I did ask if there was anything that could be done. My car is over the year and mileage (64000). Thanks.

My wife and I purchased a new 2010 Hyundai Sonata. We purchased this car because my wife commuted to work about 80 miles one way and liked the fact that it had the 100,000 mile warranty on the engine. The car has been great mechanically but now the exterior door handles are breaking off. I have since found out from 2 different dealerships that this is a known problem and was directed to file complaints with Hyundai and my Attorney General’s Office. Hyundai did contact me to address the complaint but refuse to offer any kind of assistance to repair the handles. I would not recommend this car to anyone looking to purchase one. This is not an isolated case. It is a known problem.

Genesis is a separate something in the Hyundai universe. When it comes to finance or services, its Hyundai. The car itself is a gem. Nothing to say about performance, comfort, and all. For the service portion of it, its a complete disaster. Worse is when ethical issues reveal themselves. Believe it or not, parts from my engine were stolen during a 5,000 miles revision in a dealers service shop, false diagnosis of broken parts with a $3,000+ estimate on something verified absolutely functional, like new, not broken at all. Verified by a Genesis engineer after a long fight with management so upsetting this was. And finally the finance department reporting a late payment to the credit bureau when it was clear the payment cleared and all was fine. This is by the way the unresolved issue. They would not budge and remove their rating so obsessed they are to find you, the customer, wrong. Over three managers at the credit customer service department saw the evidence, accepted to make the change, and this was never done. The above shows a scary behavior. Two different dealers (stolen part was my first Genesis and the rest by another dealer where I leased the second G80). Am a customer service professional and very affected by this type of story when I read or hear it from someone. When going through it by myself it is of course more painful. I demanded they take the car back and close the leasing contract at no cost for me. They refused saying it is not a Lemon law violation. Instead as they recognized with their engineer that nothing justified any repair and that it was a scam and offered 3 months break on the leasing payments. Not one word of apology. I responded that it was not about the Lemon law or any default in the car but the simple fact that I cannot trust them moving forward and want to walk away from the relationship. They could not understand that.

I am late in updating this review.The Hyundai dealer found issue with rear coupler on inspection. I had to take the SUV back to the dealer a week later as they had to order the parts.The Correction comment states - Replaced 4WD Coupling Assy - listed at $549.50. It was all covered under warranty so I did not have to pay for anything.

On June 14, 2014, around 7:30 p.m. I started up Sideling Hill in Maryland. My car -- 2004 Hyundai Elantra slowly started to lose speed. As I looked at the speedometer, I noticed it was declining to 40 mph and accelerating did no good. Suddenly smoke started to come out of the drivers rear section and the oil light came on. I immediately pulled over and stopped. The car did not start again. I had it towed back to my home area to a repair shop that the two driver recommended. The guy looked at it and called me that week and said the oil pump was gone and it needed a new engine. I decided to get a second opinion and had the car towed to another mechanic. He said that he ran a couple of tests and that it needed a new engine.... not sure if it does or if neither wanted to fool with it. Anyway, I decided I need my car (single, 62 years old and have elderly parents who live at a distance). The mechanic ordered a used engine in decent condition but it was a 2002 that would fit my 2004. When they got it and started to put it in, it did not fit as my engine had a variable down timer and the 2002 did not. However, when the mechanic checked the engines that would fit my car as well as checking with the salvage yard and my VIN both found that a 2002 should fit my car. However, it does not as evidently my car -- a 2004 was fitted with a 2003 engine. So no instead of having my car finished July 4th week, it is again waiting for another engine, which is extremely difficult to find. Its been going on a month; I have family in the area. My friends are all gone and/or working during the day while Im at home. So, Ive been taking public transportation (cabs) for errands, which of course is inconvenient and costly. I emailed Hyundai and of course, I received a canned reply saying the usual. Ive had the car and overall its done well but Im frustrated that they would fit cars like this and then it comes back to haunt the consumer -- me. Of course, it doesnt help that Sears did a tune-up awhile back and didnt mention that there might be something wrong with the engine. The mechanic who now has my car says that it was running on only one piston -- the tune up was done a year ago. Last year, the rep at Sears had wanted me to have my anti-freeze and steering fluid replaced and I had said not at that time. Another post I had read mentioned that he had a similar issue as a result of his anti-freeze leaking. Im wondering if Sears did not replace the lids or valves back correctly. Anyway, Ive got a major expense on my hands and am currently unemployed. But my main concern is that I cannot get out in case of an emergency. So my car is still at the mechanics going on week 4 now. And there is no sign of finding an engine that will fit the car as it is.

Just bought a brand new 2019 Hyundai and was sold on the Blue Link features that supposedly came with the car for three years free. Well, after the paperwork was completed the salesman tried to sign us up on the MyHyundai site. The registration would not go through and they requested a bunch of documents, I suppose to prove we actually bought the car. Now, three days later, they are still not happy and want copies of mine and my wifes drivers licenses. Well, I am so insulted by Hyundai customer service I wish I could take the car back. I pray I never have a real problem, I can just imagine how I will be treated. Starting to look for an aftermarket remote start for my new 36k Hyundai.

2006 Sonata Extended Warranty has catches. All in all was very happy with this car, a 4-cylinder GL model. After 7 years sold it to a friend, who is also happy with it. Did have an extended warranty, but to fix anything on the body, the parts would have to be ordered, and the car left at the dealer all week while a rental car was used (included in the warranty). But I did not want to do this for minor issues. There was one such issue with the passenger’s power window, which did not operate smoothly. The dealer sprayed something into the door but it didnt do much good. Finally on a snowy winter day the cable snapped that controls the mechanism, so the window would no longer stay up. Ended up ordering the part on eBay and fixed it myself in my garage.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

I have never, in my life, been treated so rudely. Their customer service rep hung up on me. I thought she had all the information that she needed and gone to find out. The next day when I was expecting my paperwork to be where it was supposed to, it was not. So when I called back the next day, upset that my paperwork had not been transferred, the rep on the phone was once again rude. The rep promised my paperwork would be there in 1-2 hours, and it was never done on time. Not only is this now costing me money, but I was treated horribly as well. And with an interest payment of 20% on a car, they should invest money in training their reps.

Hyundai has been a good car. My husband also bought a Hyundai after I got mine. I will probably get another one as my next car, too. Its very reliable and has had very little issues. I liked that it is safe and its not too big and not too small. It gets decent gas mileage. I liked how it looked. The trunk is quite big. It has a very good warranty. However, I wish the music system was better. Factory battery didnt last too long. I would like a back up camera and Bluetooth features to connect with my phone.

My air bag light came on Thursday, 2/16/2012. I took the car to the dealer to find out if it was a fuse or something. They tell me I must replace the air bag for $1800.00 for the light to go off. Are you kidding me? Seriously? I know there must be a recall on the airbag (2005 Sonata). Im not the only one. Does anyone know of a recall for that year? Im being stumped.

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

The Hyundai Entourage minivan has been a good, reliable vehicle. We have had only a couple of very minor repairs done to it in the 10 years that we have owned it. The Entourage has a very good amount of power. It is never sluggish off the starting line. It is also an attractive looking vehicle. The thing that I liked most about this van over the other we considered purchasing is the price. It was the most affordable of all that we considered purchasing. My least favorite feature on this van is the radio. Sometimes the volume control doesnt work. If I tap the dash, I can usually get it to adjust the volume. I am only sorry that Hyundai not longer makes the Entourage as I would definitely purchase another one.

My new Hyundai Tucson 2019, 43000 kM, had transmission issue, they do not have parts to fix it, they do not know when the parts will be available, one week and still they do not have an idea when the parts will arrive, even it is under warranty, I called Hyundai directly, but they no information about expected arrival time for my car parts, useless and helpless, I do not recommend anyone to buy Hyundai in future.

My break light went out recently, so I went to go get the problem fixed. Come to realize that the auto shop told me that my left tail light wasnt attached to the vehicle, like it have been pulled from the car. All four screws were damaged. So I asked him if he could check the driver side, and it was the same issue. Now I am driving with my back tail lights hanging out of my car. I took it to the dealership and called Hyundai and they are saying they can not help me with this issue because no one has ever reported it, but on NHTSA you can see all the complaints of Hyundai owners having this same problem. HELP PLEASE!