Owner of a brand new 2017 Equus. This is their top of the line luxury car which they have decided to quit manufacturing. First and foremost their whole marketing campaign about picking your car up and providing a replacement of similar kind when needing serviced was an absolute fabrication. After the Iast few month dealership just said, Sorry we don’t do that now. So much for honesty and follow through to commitment.Next within the 1st year and a half I had to have the dashboard replaced as it fell apart. Then my mirror on the driver side just fell off. Then the radio would not work. Just come on and off - ended up charging me for a new one but didn’t fix the problem. Now the car is overheating and to fix the radio like they should have done to start they now want to charge me several hundred more. I could go on at length on more problems but no point. I am writing this for one reason to warn others about this unbelievably crappy car with a $70,000 price tag. If you gave me one I would give you $500 to tow it away which you would get used to doing in a short period of time anyway.

I have experienced one of the lowest quality customer care and service from the customer service department of Hyundai USA. I have cases open with them for the past 4 months. I am following up with the customer service department every week, and I have received a very poor unresponsive service from this department. Do not recommend this car manufacturer if you care about (and expect to receive) quality customer care and service.

I walked out to my car to find that the paint had peeled off the roof above the windshield. I took my car to the dealership and they told me it was beyond the 3 year paint warranty, it was six month past the warranty. I was told the service department would contact Hyundai directly to see if they would handle re-painting and that the service department would call me in about 4 days. I waited a week and called, no one answered so I left a message. No response from the message so I called again and was put on hold and hung up on. I called a third time and was told someone would call me. After two and a half weeks I get an email asking for pictures. After a few days of no further response, I sent a reply email about the pictures and was asked if I had filed a claim with Hyundai. How would I have known to file a claim when no one has contacted me? Russell Westbrook Hyundai use to give great service. Ive leased 3 vehicles in the last 8 years, this will be my last!

Worst experience of my life. I bought a 2017 Veloster, drove it off the lot with 6 miles. Within a year I’ve had my power steering column replaced, the motor for my sunroof and my MOTOR BLEW AT 28K MILES! If you have any work done to your car, expect not to hear anything for 3 weeks and them keeping your car for 2 months! The techs there take everything as a joke, and laugh about how many problems you have with their cars. One of the techs even stated if we told you how bad they are, how would we sell them? I took my car there the month before complaining that it was driving weird, they never even test drove it and stated everything was perfect yet a month later I was left stranded on the road, yet again. Please whatever you do, stay far away from the Tampa Location and Hyundai ALL TOGETHER!!! Worse choice I ever made, I regret buying that car!!!

To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and its been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldnt waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

I was rear ended and I hit a light pole. I knocked down this pole and my truck was total. I was concern that my air bag did not come out. I drive a 2011 Hyundai Veracruz. I was concern why my airbag did not protect me that I research safety of the truck and found out there are recall on my truck and I was not informed. I have not move so I should have received a notice.

This is my second Accent and on the first one the paint job on the roof of the car started to oxidize. When I bought this one I asked them if it was going to be a problem again. They assured me they had fixed the problem. Why did I believe what they said. My car is almost 4 years old and I noticed that the paint on the trunk is already starting to oxidize. I like to keep my cars for a lot of years and the last thing I want is a car with a bad paint job. I would not recommend this car if you are the person who wants a car that looks its age not like a car from a junk heap.

For the price I pay for Blue Link they should give a refund when their system is down. It appears when it is the coldest or in the morning hours the system is out of services. Be aware of this when you pay for the services. They truly stink for taking yearly service contract and not delivering a better product.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

Hello, my name is Lincoln and Ive been a proud owner of a 2014 Hyundai Genesis coupe 2.0t R-Spec for quite some time now. I love the car and believe the Hyundai family is amazing. Up until recently this year Ive lost all hope, high spirits, and love for the company. I towed my Genesis coupe into the dealership because I was driving one day and seen smoke coming from under the hood. When the dealer checked it out they told me the oil feed line to the turbo had a crack in it. So ultimately oil was spurring out the crack and onto the hot engine bay causing it to smoke up. My 14 Genesis coupe had about 26k on it and still has its 5 year 60k mile warranty active. The dealership look at me and told me they could not warranty the job because theres an aftermarket intake, and exhaust on it. The mechanic said the line looked as if it were touched during installation of the intake and they could not honor my warranty and charged me full price ($325.00) to replace the line. I told the service manager (Jerry) and dealer manager (Dino) I never touched touched anything under this hood. I bought the car with the parts on it and have been driving ever since. So I didnt argue and just bit the bullet and paid for the work because thats the only way I could have gotten my car back so I can get to work. This was in April of 2019. Its now June 2019 and the line cracked on me again. This time I havent even opened under the hood since the car came back from the dealer in April. I was driving in my Genesis with my FAMILY this time and the line cracked and you wouldnt believe what happened. My engine bay caught on FIRE from the same line that was cracked again spraying all over the hot metals in the engine bay. I had to hurry my wife and 6 Month Old baby out the car before anything happened to them. I was able to get a few videos after everything settled down. My Genesis is currently back at South Shore Hyundai in valley stream NY where I originally fixed the car the first time. Im livid not only at the fact that this dealership charged me to fix something I had nothing to do with but the fact that after doing my research on forums and Facebook and other social media pages that this is a common failure point on these cars and Hyundai hasnt come up with a better solution on fixing this!!! Without a question of a doubt I will be starting a legal process of lawsuit. My 6 Month old baby was in the car and this could have gone a whole different direction if I had not noticed the smoke and pulled over to check and seen the car was near to blazing a fire. I have already notified all my family and friends who has a Hyundai (quite a few) that Hyundai isnt as reliable as we thought and their service especially at South Shore Hyundai is far from acceptable. Were all now looking to just go back to Mazda, whos been really good to us over the years. Only reason I left Mazda is because Hyundai had a really hot 2 door sports car that was just a pleasure to look at, but as we can see here everything that glitters aint gold!

Well, I have now officially scratched Hyundai off my list of car companies I will ever buy from or deal with again. To me, customer service is important and when I find a car company that treats their customers no better than United Airlines I take note and tell others. It all started with a known engine problem with my Hyundai model that was diagnosed at two different repair shops one independent and one Hyundai service dealer. The dealer advised me that even though I recently went out of warranty, it was a commonly known problem and I should contact Hyundai Consumer Affairs at (800) 633-5151 and see if they could help.I then opened a case and a fellow at Hyundai Consumer Affairs named Christen asked me what my desired outcome was. I was being reasonable and said I would at least like them to cover the cost of the faulty part, and he said he would open a case and said it seemed like a reasonable request and would likely get approved. The only stipulation was that I take my car into a Hyundai dealer for the repair work and talk directly with the service manager. Once the work was completed, I was told we could get this resolved with Hyundai within a week to ten days.Two days later I was provided with the repair costs from the dealer along with a message that my case # ** that was created with Hyundai was denied. I was then advised by the dealer to re-contact Hyundai Consumer Affairs at which time I now talked with Zira who informed me that the decision was final and there was no chance for appeal or reconsideration. I was at a dead end with Hyundai. She said if I had a problem I could contact the Better Business Bureau which I most certainly did along with writing about my experience here.At this point, I dont expect Hyundai Consumer Affairs to do what is right after misleading me into one of their service dealers and then leaving me with the full bill payable to Hyundai. I do however want to now share my experiences with other potential car buyers so they know what to expect from Hyundai in the way of customer service moving forward if they ever consider buying a Hyundai now or in the future. After how I was treated by Hyundai Consumer Affairs, I certainly know they will never get any business from myself, my family, and many of the people I know.

Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.

It is a very reliable car. The seats are very cozy and the air conditioning works very well. But I would change the default radio it has. The radio has no bluetooth or touchscreen, it would be ideal if it had more functions like front and back camera or a GPS system and a android operating system. But other than that, the car has not had any problems and is very economic in gasoline plus it is very responsive and smooth to drive in.

I have been a Hyundai customer for many years. Fortunately, I have only had to call for roadside assistance a couple of times. They were courteous and prompt. Even when I had some personal technical difficulties, they were patient and understanding. They did follow up calls to make sure that the service was satisfactory and complete. Very organized and very professional.

Such a shame. We are a growing company with 2 Hyundai iMax vans. And we’ll need more soon. One of them had an engine seizure at just after 5 years, and only 120,000 on the clock. Hyundai Australia refuse to even help. What a shame. I suppose we’d better move to a company more likely to help. Mark, Blue Dive Port Douglas.

Dan was the man that helped me choose my car. I sort of new what I wanted but his thoughtfulness concerning price and payments was second to none. He also picked us up as we had no car due an accident. He ran through every aspect of what I needed the car for. Many thanks to all at the showroom supplying us coffee while we chose. So to all at the Newport showroom a big thank you and the car well that is just great. I love it.

Twice I have had to pull my 2011 Hyundai Sonata over and get out of the car because of such strong fumes. I almost passed out twice. I took it to two service departments and they didnt say anything was wrong except a dirty cabin filter. Im terrified to drive this car. I also saw several complaints online about this issue.

I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

I encountered a snow storm on last week while driving my 2012 Hyundai Tucson. My after a couple of hours of driving, the Tucson’s power dropped and I was unable to drive the car beyond 45km, I was only able to get it into 3rd gear to get me home (which is a feature that the vehicle has). I thought it was a transmission problem. However, while getting repaired at my dealership (Meyers Hyundai) the service manager told me that the issue was: The Tucson’s AirBox was clogged with Snow and it affected the power transfer to the engine. My bill was the following (new Air filter, Plugs, and an Injection service) totaling at $583.00, by simply driving the vehicle in the snow. I have owned many cars before in the past and never had the vehicle fail due to snow. Even the Server Manager at my dealership could not believe the vehicle responded this way in the snow. WAS THIS VEHICLE TRULY BUILT FOR CANADIAN WINTER WEATHER!!! I contacted their customer relations team who responded: If the Hyundai dealership determines that the issue is not as a result of a manufacturing defect, we regret to inform you that the repair will not find coverage under your vehicles warranty coverage. Unfortunately, we regret to inform you that we cannot assist you with these repairs.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

I have a 2008 Hyundai Elantra that is slipping out of the park gear. My car is still under warranty and I took it to the dealership to get it looked at. The dealership put in a request to the main Hyundai office to have this replaced or fixed; they rejected the request and advised me to use the hand brake. I contacted the Hyundai office about this and they were very rude and told me this is normal on any cars. What can I do about this very serious issue?

I purchased a 2005 Hyundai XG350 from the dealer. The airbag light came on shortly after I go the car. The car has been back to the dealer approximately 15 times for service as the light comes back on shortly after every repair. While the dealer has done everything they know how to do, Hyundai will not acknowledge a widespread problem the airbag systems in this car.

I took my 2013 Genesis in for a recall and was talked into trading it in and leasing a new Tucson. I then read that if I were to total the leased vehicle, I would be out the equity from my Genesis as the insurance would pay them, not me. I explained my concerns and was within the three days that the lease stated I had to cancel. They were upset and said that it wasnt true and that I would get the money. I said, If I rent an apartment and it burns down, I will NOT get the money, the OWNER will! So they kept saying that wasnt true and were angry but brought my Genesis back and I left, forgetting I had given them my title (free and clear). When I realized this, I called and they said they would send the title. It has been a week and I dont think Ill be getting it. I realize I shouldve done my homework first and avoided this embarrassing situation, but I am looking to trade in and buy a vehicle from them after a vacation Im planning. I told them this but still no title. Also, they just brought my vehicle in a huff and I didnt sign anything so Im hoping I dont get screwed worse than losing my title. If I receive the title tomorrow, Ill feel terrible and Ill have to delete this or update.

I have been a customer of Hyundai for over 5 years, I recently had a bad oil leak on my IX20 which I had bought from new. They explained that the repair would be done under warranty and that a courtesy car would be provided. Unfortunately thats where the problems started. Hyundai courtesy car insurance only cover people between the age of 21 to 69 so it was suggested that I add the courtesy car to my insurance but when I contacted my insurance company that told me that they could not insure a car that is already insured. My car will take three days to repair. The suggestion given by my insurance company and the Hyundai dealer is that I hire a car to cover the 3 days. It seems Im being penalised for a Hyundai manufacturing failure.

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

In January of this year (2017) I was on my way home from hockey when my engine failed. I was just turning onto the highway and beginning my acceleration when the engine just about stalled. I was only thankfully doing about 30 km/hr and put the vehicle into neutral and pulled over to the shoulder. I shut the engine off and got under the hood for visual inspection. Upon checking the Oil there was barely any registering on the dipstick (oil is checked during every refuel). Thankfully I carry 2 litres with me at all times. It took both of these to register on dipstick. I turned the engine back on and with no warning lights and smoother running engine, I carried on my way home keeping speeds less than 70 km/hr as the immediate lack of oil concerned me.About 5 minutes from home both engine and oil warning lights came on, and the vehicle was beginning to run rough again. Once home I again checked my oil and this time there was nothing on the dipstick. I left the vehicle in my garage until appointment at my Hyundai dealer. I do my own oil changes every 5,000 km with recommended full synthetic 5w30. The only leak I have ever found was a very small one around oil pan. The dealer inspected and concluded I require a new lower block and that without my receipts they wont honor the warranty.Having done some research online in days between failure and dealer appointment I found multiple accounts of the same failure happening, some within less than a 1,000 kms of having factory dealer oil change done. So when my service informed of no warranty coverage I asked how is that the cause of my failure and others too. Was given a shrug... So the quote for repairs was well beyond my financial means, having lost my job. The dealer had no additional options for me and left me feeling blamed and written off.Then out comes the 1.4 million vehicle recall outlining the possible failure that I experienced in January. I contacted Hyundai Customer service via email April 8, 2017, they responded with a question April 10, I replied and now all I can get is an auto-reply message. I called on April 12, and was told that my VIN falls within the date range affected and that was about it. Asked if I should contact dealer again and was told up to me. I have been without my vehicle since the failure occurred and now without any answers.

So I ventured into a 48 mo lease back in Nov. 2011 on a 2012 Hyundai Elantra Limited. I got my vehicle from a well-known dealer down by the Philadelphia Auto Mall. The deal was fine, dealership was helpful and off I went in my new Elantra. The one small issue was with the color combination I had wanted but the dealer could not deliver on. So I settled on an available color combination and was happy nonetheless. Fast forward 3 1/2 years later and like a good loyal soldier I found myself back at the same dealership. This time I went in with a printout of the 2016 Elantra Limited I built on Hyundais online site. I was feeling confident I could finally get that color combination I had wanted back in Nov. 2011... NOPE!! The dealer searched around for my color combo and basically in so many words told me the closest location they could find my color combination was about 1,800 miles away in Oklahoma City. WHAT??? I figured I still and some time until my lease ended so I told them I was not in an immediate rush so they had time to get the vehicle (or one in that color combo) to Philadelphia. That suggestion was all but brushed off and I was basically given (once again!) the impression I would need to settle on a different color combination... I ended up in another vehicle that was NOT a Hyundai. My well maintained 2012 leased vehicle with 16,000 miles under the allowed mileage went back to the dealer and months later I receive a bill in the mail from Hyundai Finance totaling $850.20!! $380.00 for Excess Wear and Tear, $400.00 disposition fee and taxes totaling $70.20. As for the Excess Wear and Tear, did I mention my vehicle was well maintained? My carpets were NEVER even stepped on since the entire interior was lined with rubber flooring! There were no tears and/or burns to any seating surfaces. There were no dents and any scratches could be classified as your run of the mill light surface marks all finishes encounter at some point! With all that said, the biggest sticking point for me is that disposition fee. Or as I like to call it, a monetary gun to a consumers head to assure you NEVER leave their side. If Hyundai had such a wonderful product, the need to place a monetary gun to ones head to assure loyalty to the brand should not be necessary!!! Needless to say, I will NOT be a Hyundai customer again and my wife who is presently a Hyundai owner will not own a Hyundai in the future... at least not while I am breathing!! FINAL THOUGHT... Would you get into bed with Charles Manson? Venturing in to an auto lease with Hyundai can be eerily similar...

I bought a new Hyundai Sonata in 2012. I bought the extended warranty due to driving 20 miles to work each day. I have had my oil changed every 3000 miles. My car started using oil after about 100,000. I took it to the dealership, and they said they would have to do oil consumption. I went through this for 3 oil changes. They said it was using oil, but not enough to hurt. The dealership said the car had to be using a quart of oil per 1000 miles in order for them to be concerned. I was not satisfied with this answer, so I called to complaint line at Hyundai with no better results. My car is now using a quart of oil every 1400 miles. It will soon be out of warranty. Very unsatisfied with Hyundai.

Worthless Warranty. My 2012 Hyundai Genesis engine broke a piston rod and punched a hole in the block. I had just had the oil changed and the engine was full of oil. But because I didnt have the oil changed at a Hyundai dealership, Hyundai America claimed I didnt have any oil in the engine and denied my warranty claim. This was with 45,000 miles on the engine. Nothing I could do would change their mind. If they say no, thats it regardless of their warranty. What a lousy company!!!

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.

This car has been a lemon from the day I bought it. It is dangerous. It began when I first started using the cruise control. It does not shut off correctly somehow. It will start accelerating when I am trying to stop the car or slow down! The tac will go all the way to six! I have to fight the acceleration using the brake. Shortly after purchase, when started in neutral, it lurched forward without cause, and ran into a parking barrier, denting the front. When I took it to the dealership while still under warranty, they said they could not replicate the situation, and did nothing. I argued with them and they agreed that if this situation gets fixed, it should be under warranty. I insisted they put it in writing. So I have been driving this way for quite a while, but that isnt the worst part of this. Yesterday, Sept. 30, 2013, I was driving the car when it started belching yellowish smoke. I parked it and investigated. No gauges came on. No fluid anywhere. Not overheating. I turned it off and had it towed to the dealership. It still has the drive-train warranty. Today, they told me it needs a new engine. They said the oil was really dirty and unless I can prove proper maintenance, the warranty is null. They did no further investigation after looking at the oil and that the exhaust is burnt out, too, and needs replaced. The cost would be from $8000 to $12,000. I still owe $14,000 on the car! The oil had been changed about 10,000 miles ago, which is too long, but not a reason for the motor to crater! No gauge lights up, only symptom is smoking exhaust. It was running fine when I parked it except for the smoke. This doesnt make sense to me.I will not go into detail about the other small things that have broken or quit working, like the lights, under-carriage being flimsy, moon-roof sticking, the no brake lights recall, etc... I have made a claim to the company and they are working on it. If they dont resolve this, I will report it on every social media site I can find, not to mention the hundreds of coworkers and students I have that will hear about it. Dont buy Hyundai.

My husband and I bought a 2015 Hyundai sonata and back in June, I locked my keys in the car and called their roadside assistance and a man came out to get into the car. Well he did alright, causing over $1600.00 and I got a big run around concerning it. He also damaged my sisters 2015 Hyundai sonata as well causing over $1200.00. When she contacted Hyundai about it, they told her to contact the private companys insurance about it. She did and was told too bad. At the time of service, no one knew the guy seemed to be intoxicated, informing my sister and myself they called him away from a poker game. Well, they sent me a check for a little over $1300.00. As to date, my sister never received a dime. As for Hatfield Hyundai or any other Hyundai for that matter, we are done. This was not our first Hyundai (brand new) but our 3rd on and I might add the night we walked in and bought this new we also sold two more for them that night. My sister and her daughter bought one too. I will not because Im still having issues when I apply the brake or just to accelerate. I feel a weird shimmy and took it back in, they say thats normal. Well if it is, how come I never felt that on the other brand new ones we bought? I took the Sonata for a seat belt recall last Friday and had the worst service ever. Now receiving e-mail from service manager because he covered a tub of paint on bumper and hood, and the side step panel is coming loose. So he emails me concerning my ratings on a survey, telling me how bad my ratings hurt him. Really? Now he says hes paying for both services when the car is still under warranty. That piece has been loose for a long time and I was busy trying to some results on the damages done to my sisters and mine cars. Buyers Beware. If you want a new Hyundai go to DESSIS, they at least care about your needs.

This Hyundai car is just the right size, the amount of gas it burns is great, it gives a comfortable ride. There is plenty of room for passengers, the trunk is very large and great room for suit cases and groceries. Having front wheel drive and it handles well in the snow. Also, it has air conditioning, cruise control, CD player with an AM/FM radio, a five speed automatic, rear window defroster and keyless lock. Another feature is that the rear seats fold down allowing you to place big objects in the back, if the trunk is not big enough. The car also has driver and passenger side air bags. Though it did not have a spare tire it did have a tire inflator that can plug into an accessory socket. But I wish the car had a bigger engine because it lacks power and a rear camera would make it more easy to back up, it should also come with Bluetooth to make pairing with smart phones and MP3 players.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

I am writing about both my Hyundai Elantra Coupe and my sons Elantra GT. My Coupe has 14,100 miles on it and the CD player wont work, the transmission slips between shifts, the Bluetooth has to be synced every time I use it. Guess you get what you pay for. My sons GT has under 40,000 miles on it and has been through two sets of tire and starting on the third, front wheel bearings have been replaced already and the rear suspension is so poorly designed it wears tires at twice the rate of the front. Both vehicles are 19 months old. I would never recommend a Hyundai to anyone.

I recently purchased a 2017 Genesis G80, made by Hyundai. They promise the sun, moon and stars on their customer service. They sell you on the concierge service, where they pick your car up and basically take care of everything. This is a totally lie and the service people have no clue on this service. I have issues with the way the hood is aligned and they had no clue about it, but when you Google the internet, its a common problem. Once Hyundai dealer was unsure if they had concierge service or not and put me through to voicemail. I wouldnt recommend Genesis to anyone... just completely horrible customer service!! I would NEVER, NEVER EVER buy another Hyundai or Genesis. Pay the extra money and buy an Acura or Lexus!

Faulty Caliper Pins on 2012 Accent: Long story short, I had Merchants Tire in Warrenton look at my brakes because of awful noise. They showed me the gouge in the rotor from where the brake pad wore because of a faulty caliper pin. They stated there should be no reason for this caliper pin to be broken and the pad to wear unevenly. They called Browns Manassas Hyundai and conferred with one of their mechanics. He also seemed to think it was a factory defect and under warranty. They suggested bringing it in and confirming the issue. I made an appointment for 3:30 the next day. At noon, they called and said the service station was closed and they set up an appointment at Fairfax Hyundai. I drove my car 45 miles out to Fairfax where I was treated like a stupid girl and spoken to as if I were an ignorant child. They said it would take at least 2 hours before they could look at it. I left with my ride and half way home, I received a call from the service department. They stated that the brake pads were worn evenly but needed changed, the rotors needed turned and there was absolutely nothing wrong with the calipers. It would cost around $400-$450 to fix. This completely contradicted Merchants (who have known me for the past 8 years). I am fed up with the runaround so I contacted a supervisor, Gustavo, at Hyundai Customer Service. He assured me that it sounded suspicious and he would call Fairfax.On my way back to picking up my car, which I instructed them NOT TO TOUCH, Fairfax Hyundai calls me to say, “It does seem to be a caliper issue but its just dirty and we can clean it. But you do need pads and rotors. We can fix it but it will cost you. I spent the last half hour trying to DIG the brake pad out of the rotor with a screw driver!” WHAT? A SCREW DRIVER DIGGING A BRAKE PAD OUT OF MY ROTOR? I was just told the rotors were fine, no scratches and worn evenly and now they are digging something out of them. I am beyond irate and disgusted. Going on 2 weeks now and car is still not fixed. On top of that, they are having to reimburse consumers because of the misquoted mpg.

The price for Blue Link Remote and Connect Care is borderline illegal and absolutely egregious. Over $700 a month for complete service for 3 years is insane when other companies like GMs OnStar is free. This is a horrible way to do business and a sure fire easy way to lose repeat customers.

Hyundai is a good vehicle, great value for the price. I am not a car enthusiast, just want basic functions, ease of use and some comfort. Reliability is number one. I need a vehicle that is easy to get in and out of, perfect for my height, 5ft 7in. Must have ample usable storage, as I am a DIY. Average mpg 34. Freeway average 38 to 40 mpg driving conservatively. I choose Hyundai because I felt that I was getting an okay deal at the local Hyundai dealer, and I wanted to pay cash, limited my choices. Compared to Mazda, Honda, Toyota, Kia, Ford, Hyundai was the best deal for me. However, after three years of ownership, car interior dash and door, plastic rattling everywhere. Irritating, as I dont us radio often, thus noises all the time. Upholstery is itchy and irritating on bare legs.

My first experience was when I received the recall notice for my 2006 Sonata about the airbags sensor for front passenger seat. I had Sports Durst in Durham check it when I took it in for service (been a while back) and was told nothing was wrong. Later, when someone over 90 lbs was sitting in seat, the airbag light would indicate that it was turned off. I took it to Crenshaw Hyundai in Burlington where they checked it. They confirmed it was faulty and mailed my seat to California for service. Now, my airbag light is back on again and was told by Crenshaw Hyundai that since it had been repaired, the recall work is no longer under warranty. It seems after reading all these complaints that it would not do any good to have it repaired because the majority says the light comes back on or the airbags failed to deploy in accidents or just deployed for no reason. I use to like Hyundais but after this I will never own another one nor recommend them.

We just purchased a 2022 Hyundai Santa Fe Calligraphy trim in Sep 21 because we loved that it had everything we were looking for in regards to safety, technology, and design. We paid $45k for it along with about $1,000 in fees and travel to pick it up. We were quite excited as this was our first brand new vehicle. 2 months into it, the transmission went bad and we brought it to Hyundai to find out whats going on as it was under warranty. Heres where things went further south.Hyundai cant get parts to fix their brand new cars...and on top of that, why would a transmission already be bad? It has sat on their lot since Nov 30th, 2021. Last week we just got an offer to buy back the vehicle for more than 4k less than what we just bought it for and drove it for two months. They stated that our state allows for depreciation in Missouri for lemon laws and they cant help us, it is what it is. During this time, cars have gone up because dealers are now charging a mark up fee, so although they can claim depreciation, we cant claim appreciation on the car. So to get the same exact car we just bought, we now will have to pay 4-8k more for equivalent. Its horrible. And just for a buyer beware situation, Hyundai will no longer replace your car with an equivalent one substitution for collateral equity. They stopped replacing them with like cars because theyre manufacturing so few that anything they make has to go to dealers to get top value for them.Point being for this review is that although Hyundai makes a great car much of the time, if you have any problems at all, there are concerns of finding parts for repairs, and if its unrepairable, plan on a huge deduction for a buyback. Good luck out there from a very unhappy customer who just lost 4-8k on a brand new vehicle, and now I have to go find a replacement on my own.

I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.

I purchased a new 2005 Hyundai Elantra GLS in 2005. I also purchased the Hyundai factory extended warranty which covers most of the parts and systems for 10 Years or 100,000 miles, which ever comes first. In the past, I have been very impressed with the customer service and support of Hyundai owners by Hyundai Motor America. However, their new CEO is apparently abandoning the policy of supporting their customers and their good will. Just after the car passed the 100,000 mile mark, the cars thermostat worth around $13 stuck and the radiator was fried. There were no warning lights to alert me to stop driving the car as it was overheating.My Hyundai dealer wanted almost $1,000 to replace the thermostat and radiator. I almost fainted. I called other Hyundai dealers and they told me they heard of this occurring on other Hyundais the same year and model as mine. I called Hyundais customer connection line. After reviewing the case, they refuse to offer any relief. I also noticed that in the customer satisfaction surveys, Hyundai formerly sent their customers after service was done on their car to ensure dealers were doing a good job have ceased. No wonder Hyundai has dropped off the list of Americas 10 Best Selling Cars in 2011 and only has about a 5% share of the US auto market. Taking their valued customers for granted will most likely cost Hyundai dearly in customer loyalty and repeat business.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

New I10 Not Working: This is to inform you that I had purchased a new Hyundai i10 Asta on 11th April 2012. The vehicle was registered under registration no. **, and the same was delivered to me at 7pm on 11th April 2012. After taking possession of the car, I left for my residence at Naigaon. As I was closing towards Naigaon, my vehicle stopped working after a run of just 68 kms and was completely dead. I parked the vehicle and next day, I called up their call center and complained for the same. I was given a complaint no. (job no. **). Their technician, Mr. **, reached the spot and inspected the vehicle. After nearly working for two hours on the vehicle, he reported that the vehicle cannot be repaired as it would not start; hence, it had to be towed to their Thane workshop. He called certain concerned people, asked for a tow van and gave a report form giving details as vehicle not starting, alternator problem, taken by towing.From there onwards, my turmoil to get my vehicle repaired started. I called up the showroom from where I had purchased my vehicle and spoke to their sales manager, Mr. **, tel no. **, who promptly shifted his responsibilities to Mr. **, tel no. **, stating he is the technical in charge and will be able to help me out. On contacting him for two days, I got only one reply from him that we are trying to locate the fault. On pressing him to give me a proper status of my vehicle, he abruptly said that he was not concerned about it and was just trying to help me out and I should be contacting their technical in charge of Thane workshop, Mr. **, mobile no. **, as the vehicle was in their possession. After explaining to Mr. ** the entire case, he to promised to come back and report the same. As I did not get any response from him in the next 24 hours, I called him back on which he told me his assistant, Mr. **, will keep me updated of the status. I waited for another 24 hours waiting desperately for his call. I called Mr. ** and informed him that I have not received any call from Mr. **, on which he was very courteous of giving me his mobile no. ** (Mr. **). He called me up in the next 10 minutes and Mr. ** was the first person to update me that the vehicle had some alternator problem which they will replace and the vehicle should be ready by 16th April evening. After calling him again in the evening for my vehicles delivery, he told me that there were still some problems with the new alternator as the current was fluctuating and the vehicle needs further inspection for a day. I asked him if I could speak to someone senior but he could not provide me with any. In my desperation, I went to the Hyundai site address and got the number of M/S **, assistant manager, western division regional office, tel no. 022 40969000. On speaking to her, I thought I am coming close to solving my problem who promised me that she will look in to the matter and come back within an hour. After contacting her after an hour, she told me that I will see that my regional manager will personally look in to my case and by tomorrow, she will be coming to some solution. On 17th April, I tried to call M/S ** but I couldnt go through her tel. no. But I got a call from Mr. ** stating that the alternator replaced was also defective and they were waiting for a new alternator to arrive.This probably was the peak of any company being so irresponsible and hence, I once again called and told M/S ** that I do not wish to take a repaired vehicle, where their best technicians as claimed could not locate the problem in nearly six days for a brand new vehicle which was used for only three hours and approximately 70 kms. After purchasing a brand new vehicle and it stopping within three hours of delivery and me desperately calling nearly 125 times to their six top company representatives in the last six days and going in to hardship like getting stranded in the middle of the night and using a car on rental for the last seven days, my problem has no solution as I was forwarded to one more executive Mr. ** (**) by M/S ** as she had to go to Pune and could not attend to my problem. Last but not the least, Mr. ** has once again promised to look in to the matter fairly. As a customer, I dont deserve to suffer like this whereby I will be forced to address my complaint to the Consumer Forum as no solutions are seen.

Do not buy Hyundai! You will regret it. I was sold a 2017 hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmission and DCT issues (please research the vast array negative testimonials on this line). I go for services 2-3x per year and before the recommended mileages are hit (I have the receipts and documentation to show this). Despite being continuously proactive, it was not long after I starting dropping thousands in unanticipated repairs. Only 2 weeks after a multi-point inspection and supposed tune-up at Lester Glenn in Toms River, the car started stalling. I had to bring it back for additional diagnostics and repairs. Again, a few months later, I had another service done. Part of it involved a light bulb I could have changed myself but was willing to pay a few extra bucks to have done do to business.My mind changed when the service rep, Chris, attempted to up-charge me ~$150 to change the light bulb, claiming the bumper had to be removed. After some stern discussion on how I knew that was not the case, he only admitted to attempting to upcharge me after I refused that particular fix by them. Yes, he actually admitted to trying to upcharge me. After spending a few hundred on some various fluid changes and checks I went on my way. 2 weeks later, the car transmission goes and it can no longer go in reverse. Going forward it becomes dangerous too as it stalls more and stutters. When I bring it back, Lester Glenn and Hyundai say that a transmission replacement will be $4,700. This is while I still have $11,600 still to pay off on this scam of a car I have only had for 2-3yrs and got at ~30K miles. Neither Lester Glenn or Hyundai Corporate offered my family any help with this situation.They did not even waive/refund my prior diagnostic fees and wouldn’t provide a loaner car when I needed it for work! In fact, other than Shawn (head rep at Lester Glenn?), no one there even feigned sympathy or understanding for the matter. Hyundai has sent me from slightly skeptical to full-blown traumatized about the auto industry. Especially in a time where many are financially hurting from the pandemic, their actions and duplicity completely contradict the integrity claims they attempt to advertise. I cannot warn you enough to stay away from their products and from Lester Glenn’s service. I don’t want this happening to anyone else!

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

I called asked for an estimate three days before I scheduled repair. I was told 330 for labor to do a knock sensor replacement. I ordered part at dealership which was 74.20. I went in today. 1 hour and 36 minutes. Charged me 480.00 for labor, 28.80 misc charge 508.80. I dont think current mechanics get 500 an hour then tell me that my repair isnt warrantied because I didnt have them put on computer there. I am on disability and this took every cent I had.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

I was really excited to buy my first Hybrid. I have long commutes to work and wanted a car that could save me gas mileage. This car is a 2018, at the time of this writing it is now 2021 (4 years old!). In the time that I have bought it, the car died twice on the highway commuting to or from work. The first time it died there was no check engine light warning to indicate any kind of prevention to get the car looked at. I was just driving home and then a big yellow icon popped up. I was able to coast my car off the road and turn it off. I waited a bit and then turned my car back on. I was able to safely finish driving home before calling the service department at the Hyundai dealer in my area to take a look at it. After they finished and I paid for their services, no satisfactory answer was given for why it died or what could be done to prevent it. Just something about some kind of water hose being replaced??The second time my car died was this past Nov 1st. The day before I heard noises coming from my car but I couldnt be certain. Again no check engine light or anything. So as I drove to work again on the highway all of the sudden a check engine light comes on and my car dies. I barely make it to the side of the road again with smoke coming out. I called AAA to tow my car to the Hyundai dealer. They wont be able to look at it until mid December. All the local Hyundai dealers were booked. I took it to an auto repair shop to run diagnostics and was told my engine had seized. I would need to replace the engine. This car is only 4 years old, I cant believe it. Right now once I get my car in the shop, I am praying the manufacturer will cover replacement of the engine which I was quoted costs $10k! My remaining car loan is more than that. Come next year, whether replaced engine or dead car Im selling my losses and chucking it. Hence, my presence on ConsumerAffairs. Looking for a better reliable car. (Sigh) Hopefully I can warn others. Its comforting to see my experience is not unique to me.

I recently purchased a 2014 Hyundai Sonata Limited and have had terrible reception with the AM radio. The FM and Satellite radio work fine but all of the AM stations have heavy static. Unfortunately, I listen to AM stations regularly and am very unhappy with their inability to resolve this issue.

When the spring detaches it rubs on the tire. The spring heats up and burns through the tire in 20 seconds, then you will not be able to stare, the car crashes and you may die.

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30s highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

Both of the passenger windows in my 2007 Sonata will not stay up. These windows have probably only been rolled up & down 10 times since the car was purchased, because I dont normally have back seat passengers. I cant afford to have them fixed. I am retired.The left one went out first about a year ago, and then the right one about six months later. I have tried everything from wedging something into the opening to keep the windows up, to taping them. Nothing works. This is a dangerous problem when you are driving down the highway & suddenly your back windows fall down, it could cause a wreck when you hear it suddenly & look back.In my opinion, Hyundai is a good car as far as the motor goes, but they really cheaped out on the interior. Another problem I have had for about 3 years, is the visors on the driver and passenger side wont stay up. I tried velcro, but it didnt work, so now I have tied them up to the handles above the windows to keep them up.Needless to say, this looks ridiculous. The visors would block my view. I have never had a car that had these problems. Because of the cheap interiors, I will never buy another Hyundai. I do believe these problems should cause a recall, especially on the windows.

Had to use Hyundai roadside assistance on my 2019 Ioniq to get the car from my home to the dealer. This process was easy and efficient and I give them 5 stars. After a day, local service dept. called and said I need a new hybrid battery (after only 2 years!!) and they are out of stock with no ETA. This dealer has no loaner car program so I am stuck without transportation. Called Corporate Hyundai and now awaiting a callback. Have had prior issues with the car but were fixed under warranty. Jury is out on how Hyundai will help me out. Not happy with the quality of the car since it wasn’t cheap.

Will try to nickel and dime you upon trade in. Very rude customer service reps especially Michelle will try to talk down to you and not divulge related information for a lease. Myself family and friends will never purchase and or lease a Hyundai in future.

Whatever you do when you buy a Hyundai, carry Emergency Roadside with your insurance company. DO NOT RELY ON THIS PIECE OF CRAP SERVICE! Especially when it comes to your safety! Locked keys in car, as well as money, credit cards, and of course, cell phone. Only had new Accent about 4 months, decided she has it out for me. Ive never had such bad luck with any of the possibly 20 cars Ive owned. Im not here to write all my complaints about this gas guzzling, gutless, cheap economy car. But the 800 # on the window? Scrap it off and toss it. Wont do any good, unless you have your phone, flashlight, eyeglasses, and nothing better to do than stand in the rain, at night, in a sketchy hood in the dark fighting off bums for almost three hours. I dont care what youve heard about Hawaii and Aloha spirit! Most Local People HATE ** people and do not like to be bothered by us in time of need, no way no how. Ive lived here many years and can tell you Aloha is a farse, like, an honest politician. Kid at gas station did NOT appreciate my asking to use the business phone for an emergency, then called number on car door, was still daylight so could read vin #. Took forever to answer all the questions, then the customer service guy said he needed callback #. Told him I didnt have one available, the business phone was not happening, and my phone is locked in car. I was very descriptive of my location, no callback # available but was assured, within an hour??? I would be assisted but need to stay by car. So hour and a half go by, no one. I reluctantly asked kid to use phone again, called 800 # again, they had no record of my first call, so again they want my vin #, dark now cant see it, my name, phone #, email address couldnt find my ownership anywhere, they need a call back #, Im pissed at this point. They would not be able to promise help without callback #. So tried to break out back window, kid from gas station finally feeling sorry for poor 60 yr old woman in the rain and the dark, assisted me with calling a nearby locksmith. Almost 3 hrs later and $250 cash!!! Not even gonna bother with asking for any refund, ya already know theres fine print somewhere excluding the hardship I went through. So, because the car is crap, roadside service is crap, warranty will be crap when I tell em to shove the $60, less than 1000 mile, every three month oil change, without even so much as a vacuum job. Wait til they see the back window I tried to bang out with a rock! Screw it. Crappy car. Crappy service.

The steering wheel on my Entourage is cracking and splitting. At 75,000 miles, I am told this is cosmetic and not covered under warranty. Also, the plan (painless dent removal) that I paid for $600 expired. I purchased the van in July 2008. I purchased a 5 year plan. Somehow in May 2006, it has expired. I purchased an extended warranty plan (at the dealer) for 10 years 100,000 miles and it covers nothing. The paint in certain areas is fading and the lights are looking as they have been etched with some type of chemical. The dealer representative’s solution is to buy a new vehicle. I took the van in for some issues and they wanted to charge me $800 plus for unneeded items. They did replace the defective door latches (a recall item no one informed me of). Luckily for me, citric cleaner and a magic eraser cleaned the mechanic’s greasy handprints off my doors and back seat. This is my second Hyundai. My brother and my mother have purchased Hyundai because I recommended them. The warranty company and dealer wont return my calls. Somehow, they are always in meetings and/or just left for the day. The consumer rep that I spoke to tell me I have been misinformed, mistaken and incorrectly advised (basically lied to). He apologized several times. Hearing me out (a mental enigma) does not help me. His advice was to go over my contracts. I did. My supreme plans are supposed to cover everything. My paint plan was supposed to last until 07/15/2013. The only thing they are interested in is selling me another vehicle. What would you do? I am not having a good time here.

Bought a 2019 new Ioniq last month. On day 2 of owning it, after first opening the hatch, noticed banging, rattling noise from hatch going over bumps. Selling dealership would not take the car back, only advised to take it to a service center. I did that 3 times to no avail. Problem is same. Opened case with Hyundai corporate, they denied request for buyback. Furthermore, they told service dept not to spend any more on fixing this. So there I sit with a horribly noisy new car and no resolution. This is not a normal road noise. Its so annoying I dont want to drive the car. Hyundai has failed me in so many ways, I would never buy another. I now have to either live with a lemon, or take a huge loss on trading it in.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

My biggest complaint has nothing to do with the vehicle. I love the car I purchased, a 2013 Hyundai Sonata Hybrid Limited however, it turns out that Hyundai USA is downright incompetent. Be warned, that if you are considering purchasing a Hyundai try giving their customer service line a call to get a feel for what youre in for. Oh, and absolutely positively make sure you get an owners manual!!! Just trust me, when you drive off the lot you are on your own.

I have a 2009 Santa Fe with 40,000 miles. While driving 8 hours in the rain on a road trip, the paint started flying off my hood and roof in huge chunks. I have never had an accident or a chip in the paint. The repair shop called to report they are having problems fixing the original paint loss because more keeps coming off. Now it looks like a complete new paint job will be required. Hyundai says the warranty is up at 35,000 miles for paint. The paint job is obviously defective from the factory; however my attempt to file a claim with Hyundai led nowhere. Picture is from before it went to the shop and more paint came off the roof, hood and doors.

Genesis is a separate something in the Hyundai universe. When it comes to finance or services, its Hyundai. The car itself is a gem. Nothing to say about performance, comfort, and all. For the service portion of it, its a complete disaster. Worse is when ethical issues reveal themselves. Believe it or not, parts from my engine were stolen during a 5,000 miles revision in a dealers service shop, false diagnosis of broken parts with a $3,000+ estimate on something verified absolutely functional, like new, not broken at all. Verified by a Genesis engineer after a long fight with management so upsetting this was. And finally the finance department reporting a late payment to the credit bureau when it was clear the payment cleared and all was fine. This is by the way the unresolved issue. They would not budge and remove their rating so obsessed they are to find you, the customer, wrong. Over three managers at the credit customer service department saw the evidence, accepted to make the change, and this was never done. The above shows a scary behavior. Two different dealers (stolen part was my first Genesis and the rest by another dealer where I leased the second G80). Am a customer service professional and very affected by this type of story when I read or hear it from someone. When going through it by myself it is of course more painful. I demanded they take the car back and close the leasing contract at no cost for me. They refused saying it is not a Lemon law violation. Instead as they recognized with their engineer that nothing justified any repair and that it was a scam and offered 3 months break on the leasing payments. Not one word of apology. I responded that it was not about the Lemon law or any default in the car but the simple fact that I cannot trust them moving forward and want to walk away from the relationship. They could not understand that.

Paint job on 2010 Elantra is terrible. Scratches on the least little things. Is there a recall on paint jobs for these cars?

I would like to state my utter disgust and anger at the horrible customer service I have received by Hyundai Consumer Affairs. The engine blew on my 2017 Hyundai Sonata over a week and a half ago. I had it towed to Bill Dube Hyundai in Wilmington, MA. I have been waiting ever since for someone, anyone, to give me answer as to when my car will be fixed.There has been absolutely no sense of urgency and zero care or consideration for me, the customer, who has been without a car for nearly 2 weeks. It is reprehensible that this much time has gone by and not a single person can even tell me WHEN I will get an answer. The case has even been escalated. But the person it was escalated to does not answer his phone and has a recording that he will call you back within 3-days. HOW IS THAT AN ESCALATION!!!!So now another week has gone by and Im without a car or answers. The person answering the 800 number at Consumer Affairs tells me hes going to send an alert message to Scott my case manager and if he doesnt get back to me today he should by Monday. This is the same response I got from the Bill Dube dealer last week. Well I waited until Monday, nobody called me and I still have no answers. When and if this ever comes to a conclusion I will certainly be sure to tell everyone I know and anyone who will listen to NEVER BUY A HYUNDAI. Hyundai does not back up their product or care about their customers. This is deplorable.

New Hyundai Santa Fe GLS FWD - Vehicle is difficult to control while passing and under heavy acceleration 35-60mph. Goes through a series of S turns and pulls hard right and then back left. Fwd axle torque is severe and dangerous to an inexperienced driver... You better be ready to steer or ease off throttle, almost pulled me into back wheels of 18 wheeler trailer while passing.

I have been very happy with this car. I looked at several brands but for the money this car had every feature I wanted, plenty of interior room. Premium leather seating a great sound system, the car handles great...good looks at a fair price point.

Called the la quinta car dealer to have my car serviced, and the service rep. said did not have any record of any service there. I have a invoice showing that I did, 12/21/12. r/o no. ** . After our conversation, she said that I would call at a later date to get a time for the service, and had to come in so she could get the info. The next few days I was leaving for Conroe, TX since I have been here for two weeks. I called, Wiesner auto group, I also had the car serviced at Wiesner auto, in Conroe TX. and went on a recorder and left a message, that I wanted to get a appointment to have the car serviced. I have still waiting for a call back, I purchased this car, from a very good friend that owns the dealership in Temecula CA. thinking that this was a good buy. I am now having second thoughts, about service? Also owning a Hyundai?

I have been contacting Hyundai Motor Finance to try to get them to transfer my title from GA to NJ since April 2014. It is now October 2014 and I still cannot register my vehicle in NJ because they have not transferred the title. I have sent them three request and they claim to have not received the first two, despite my fax confirmations. They are currently preventing me from complying with NJ vehicle registration laws because I cannot register the car without the title. They also will not let you talk directly to the title department, instead making you talk to a customer service agent who acts as an intermediary between you and the title department. This inefficiency is now causing me to break the law, as my vehicle is unregistered and I cannot register it. Ive now had to take a day off work to go to court to explain why my vehicle isnt registered. Im not sure what to do. I cannot keep driving a car that cannot be registered.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

I purchased a 2007 Hyundai Tiburon in March of 2011. It currently has 60,312 miles. Whenever the car needs to shift into 2nd gear, it jumps. I have been told that I need a new transmission. Being that I am not the first owner of this car, the 100,000 mile warranty does not apply. Being that the mileage is so low, I feel that the transmission should have not gone out so soon. This is my first purchase of a Hyundai. Ill never buy one again. Next time Ill stick with Subaru.

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

I purchased the 2013 Elantra in March 2014. The clutch seemed difficult to me but I hoped it would be okay, thinking it was probably just my imagination. Yesterday early AM the clutch went out completely. I gave up AAA for the Hyundai roadside and waited 4 miserable hours for them to tow me to the dealer...only to learn the clutch is not covered under their great Warranty. I was like a wild woman at that point...they did give me a loaner car but my problem is still pending with the Hyundai regional Office... I used the problems everyone else here is having as ammunition because if they dont cover the clutch...I am not taking the vehicle back...period...

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

Although I love my car, I have to say without question, DO NOT BUY OR LEASE HYUNDAI CARS. On November 26, 2016 I leased a 2017 Hyundai and turned in my 2014 Hyundai to the local Hyundai dealer. My lease payment went up about nine dollars a month. My bank inadvertently sent the new payment to the 2014 account instead of the new 2017 car account. I received a collection call on a Sunday saying I was two weeks passed due. I paid it again on the phone and started to check out why they did not receive it. When I called Hyundai Finance approximately six weeks after turning in the 2014 they said they had the extra money but were keeping it until the 2014 car closes out. MY BANK SENT THE MONEY IN ERROR. It is now nine weeks since I turned in the car and they still have my money. I will never buy a Hyundai product again even though it is a great car and I am now on my second Hyundai. I have checked with Mission Hills Hyundai, a terrific dealer, who is trying to get Hyundai to send me my refund. They keep apologizing however I still am out the money. The Hyundai Finance people are extremely hard to deal with. DO NOT BUY A HYUNDAI PRODUCT!

On 8/8/2017 my Hyundai Elantra vehicle started clunking as a way getting on to the highway. After pulling over, I saw a huge puddle of oil that was leaking out of my vehicle. After having it towed and inspected I was told that something let loose in the engine and blew a hole right through. This was after only going through a puddle but then having all parts affect cleaned out. A week later this is what happens. I have never owned a vehicle where the engine had to be replaced so quickly. It is only a 2015 with 109,000 miles approximately. I had a previous 2010 Hyundai that surpassed that mileage. I believe that something is defective in the way they have made these engines in newer year models. Everyone should be aware of this before purchasing because I am now spending thousands of dollars after only 2 years of owning the vehicle on top of being stuck with a significant amount due on my car loan.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

First of all. My first mistake was buying a used 2011 Hyundai Sonata. The car was OK but then after some time the car started stalling and I had my 4 year old daughter with me. Just when I was getting off the freeway it stalled on me twice. The car would make a clicking noise. Took it to the dealership and they said it had to do something with the steering wheel after I paid for a diagnostic check. Anyways it was too much and they said it didnt affect the car. I only ended up purchasing a new battery. Then my car totally gives up on me and stalls. Doesnt want to turn on anymore. Had to get it towed to Hyundai in Cerritos on the last week of February.It needs a new engine and hyundai is taking care of it and a few other cars with the same issue. And its been quite some time now and still have not received the engine and no update on whats going on with my car. But they did call me 3/25/17 to offer me a SPECIAL offer for this recall campaign due to the inconvenience. And at the dealership they hit me with yes you can get a new car BUT you need to put $3000 down. I understand I would be receiving a good deal (employee discount) but this is not helpful at all. Im struggling not having a car and not getting a loaner. and I reviewed all the complaints... its unbelievable. I should have done research before going with Hyundai. VERY DISAPPOINTED.

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.

I called the Hyundai Corporate to ask about known issues with cars like mine. The lady advised me that they have not received any complaints or issues from customers regarding the issues I am having. I advised her that I have read a lot of reviews like I am having. I have noticed that if I hit the least bump in the road my car shifts almost like its about to lose control and does not ride the best either. Also sounds like grinding when stopping like brakes or rotors. Im just hoping we can get the word to the right ones about our concerns! We need to be assured that our vehicles are safe! If anyone knows how or who to contact about this please respond. Thanks.

This service is such a scam! They give it to you for free and then before the year is up and you can call to cancel, they automatically renew on your credit card. Then for a month now (calls started 12/14 and hopefully ended today), I have been trying to get through to them to cancel and reverse the charge!!! I have emailed them 4 times and tried calling only to be on hold for over an hour!!! They offer you the option of giving your number for a call back but then never return your call. I finally got so disgusted I called the main customer service. The poor woman had to bear the brunt of my frustration and said she would make a note of my call in my file and that my money would be refunded. Today was my 5th call and now I am waiting to see if I get a confirmation of my cancellation like I was promised. I love my Hyundai and have owned them since 1997 but this treatment is enough to make me bad mouth them forever!!!

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.

I am writing to you today regarding my Hyundai Sonata Hybrid that I bought brand new in August 2016. It’s been less than 2 years and we already had to take our vehicle to the mechanic 4 times to the Hyundai maintenance service. After going to Hyundai mechanics numerous times they are still uncertain about the fault in my vehicle. My wife and I have been very disappointed with our first Hyundai Sonata. Numerous times we have gone back to the Hyundai maintenance shop to attempt to have our vehicle fixed, which then follows up with me getting a rental car for the day. The very following next day I have to pick up my car again as the mechanic tells me the issue is resolved but it’s not. I’ve listed the days below for details when my Sonata has malfunctioned.Heading from Santa Clara to San Francisco about 40 miles drive. Was looking for parking and when in the middle of the road my vehicle decided to stop without any warning. It wouldn’t start and we had to wait about 20-25 minutes for my car to start again. We followed up with Hyundai the next day and they said they didn’t find any issues with it. Therefore I wasn’t able to have any record of it in the Hyundai maintenance system.The second time it occurred when my wife and I were heading to Long Beach for our Babymoon. Our issue happened multiples times during our trip. Every time we stopped by at the gas station our vehicle malfunctioned. We had to wait 30 minutes before the car would start again. At that time I felt very unsafe as I had my pregnant wife with me and was hoping the car wouldn’t stop while I was driving. Due to the malfunction, our trip was not only delayed but dangerous for my wife.During this time they had found a fault in the vehicle and had to replace BMS. Invoice number ** on Feb 7th 2018. Our third accident happened after getting my vehicle back from the maintenance, I had to go to SF Airport to pick up my friend and the car stopped again! Replaced OPU, OL Pump Unit. Invoice number ** on Feb 14th 2018. The fourth accident happened when we had an emergency and had to take our dog to the vet for his surgery and after dropping him off my car stopped again! Replaced PRA. Invoice number ** on Feb 20th 2018. Mileage of my Vehicle still under 50,000The Hyundai service center has not been able to find the problem and resolve it even after having numerous types of test. After going to the Hyundai service center numerous times, I have the fear of my vehicle of being very unsafe and I don’t want to take any kind of risk with my family in it. I am afraid that my vehicle will stop at the stop light or worse during the drive. Looking forward to hearing back from you regarding Hyundai Malfunction Issue.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

I was notified after I bought the car that all they give you is a can of spare tire. They do not even have a spare tire kit that you can buy until the end of this summer. The only thing I can buy is a new rim that fits and costs anywhere from $377.00 to $477.00, and thats without the tire. I drive a handicapped person, and this is very unacceptable, especially if something happens that cannot be fixed by spraying spare tire into it. Like I said, I was not told when I bought this car that there was no spare; or I would not have purchased it. I have dealt with Consumer Affairs at Hyundai and got no satisfaction whatsoever. I mentioned that if I was told there was no spare and I would not buy the car for that reason, they would have gone out of their way to give me one. This is very frustrating, since I cant even purchase one because there is no kit designed. I have already taken all their surveys before this was brought to my attention. But I would have told them what I really feel, if I had known. They seem to care, until you have an issue.

In June of this year (2016) I went to motor vehicle to get the necessary paperwork to register my car in my new location. I called Hyundai Motors to find out what I need to do get the title transfer. I was told to fax all my information to them including the paperwork from DMV. I faxed everything down to them in June and I was told it would be a couple of days, to get it to the mvc. As of today I still do not have my title. I have called almost everyday and Ive been hung up on. Ive talked to 4 different supervisors and gotten stone walled on every phone call. Their favorite answer is The title dept isnt available at this moment. Hyundai Motor has the worlds worst customer service and support.

My experience with Rick Case Hyundai in Duluth, GA was extremely horrible. I went in on Wednesday to trade in my very good condition 2007 Lexus GS 350 for a 2012 black on black Veloster. At first, Mr. ** wanted me to pay $1500 out of pocket for the car which was a no deal. So after hours of negotiating, we finally agreed on a title for a title. Then he tells me the car will be here on Friday. Friday came and went, and still no car. After waiting around all weekend, the car finally comes on Monday. But unfortunately the car interior was red! I was then talked into keeping the car to see if the red interior would grow on me. Two days later, I brought the car back because it did not grow on me. I asked Mr. ** that if they could change the interior color to black and he said they could for $1500. I politely told him no because it was not my fault that the wrong color car was ordered. Two hours later, I asked for my Lexus and the title back, and he said okay but I would have to pay a restocking and reconditioning fee of $599. I called my lawyer immediately and was informed that was ** and the dealership was only trying to make money off of me. After being constantly lied to and haggled, I told him no and patiently waited another hour for the keys to my Lexus. As a military veteran I was hurt, disappointed and highly ** that the Rick Case Hyundai of Duluth, GA would give me such a hard time of simply changing the interior of a car that they wrongly ordered! Buying a car is supposed to be a great experience, but it was a nightmare. I hope Steven ** does not continue to take advantage of people and especially, veterans.

It is a comfortable vehicle to drive with all the adjustments a driver can make to be not tired out on a trip. My wife and I took a trip from Western PA to the state of Washington and neither of us had aches and pains from the trip to and from either location home. We were very surprised at mileage we got on the trip. All in all we were so pleased with the car we ended up purchasing another. It feels like a luxury vehicle at a low price.

My airbag warning light comes on all the time. 3 times I took it to Roseville, Hyundai, first they said the sensor was set to high. The second time they said a screw was loose. The third time they said a wire was loose; now the light goes off and on. I contacted Hyundai customer service. All they said was my car was no longer under warranty and that I needed to bring my car in for its regular service.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

I have a used 2013 Hyundai Sonata and recently gas gauge just stop working while I was driving. Was saying that it was empty but I know I had a half a tank of gas. I let it sit for awhile and it started back right but stop again. And now my check engine light on. Has anyone else had this problem and what was done?

The mileage is about 9000 miles, it started to smell like eggs. I dealer and they gave me the runaround. I heard it might be the catalytic converter going bad but they said have that I have a check engine light on first, but the gas mileage is getting worse. Seems like they dont want to fix nothing. Dont buy the Hyundai Sonata Limited hybrid until they fix the problem.

My engine light came on when the car had about 70000 km. I checked and no oil. I towed the car in and after a week, Streetsville Hyundai told me that it was the oil pump building up pressure and forcing all the oil out of the engine. They assured me that replacing it will solve the problem. BTW, during this repair, I was also told that the alternator belt and the steering belt were all cracked and needs replacement at my cost. I have never heard of this happening in a car that is only 3 years old. 2 weeks later I noticed the car had problem picking up speed while changing gear and would rev to 5-6K before kicking in. 3 days later, the engine light came on again and no oil again. This time apparently the whole engine needs to be replaced because something in it is completely broken when they took the engine apart. After taking my whole car apart for diagnostic, I was told that my clutch was also completely burned out because I was riding the clutch. This is my third standard cars. The first one lasted 11 years with almost 200 K without a new clutch. The second one was 8 years old with 160K when I traded in without ever changing clutch. They are machining my flywheel and changing only the clutch disk and wanted to charge me $500 for parts only. First of all, I am convinced that my driving habits were not responsible for the clutch burning and second parts only should not come anywhere close to $500. I am sure that the problem was caused by the engine. I checked and learned that if there is oil on the clutch, it can cause slippage and burn my clutch. Still arguing with Hyundai warranty. I have to agree with everyone that Hyundai warranty service is not very helpful at all when you call them to address the issue.