Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

October 2015, 120,000 Km & Faulty crankshaft sensor shots down engine... Huge safety issue. NO Brakes, No power steering. Lucky I am on a level road. Hyundai Australia denies any responsibility as the vehicle is out of warranty... UNBELIEVABLE RESPONSE!!

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

Although a 6 speed manual, 2 door car might not be everyones cup of tea, I really like this 3.8 L/350 HP coupe. It runs very easily in traffic and has plenty of capability when given a clear road to play on. I have had no significant complaints in the 42,000 miles I have driven it and Hyundai have covered every little issue that I have had. Warranty and service are great but gas consumption isnt!

MY 2013 Hyundai was purchased brand new 7/23/13. 10/22/13 the driver side wheel well cover splash shield broke while I was on a major highway. I took the car to the dealer the same day and was told the warranty did not cover this part. I was told it had to be replaced as it kept dirt and road dust off the engine. The dealer made it sound like this was a major part and HAD to be replaced. The cost was $162.10. 5/2/15, the same thing occurred and I did not hit anything. I feel should be covered under the warranty. In addition I do not think this is a critical part that has to be replaced to protect the engine. The part is 86811-3Q500 Guard Assy - Fr Wheel LH.

Had no knowledge of the Azera when I first saw the car but after a test drive comparison with the Sonata it seemed more substantial and luxurious. I have leased over eight cars in my lifetime but the Azera limited was the first that I purchased at the end of a lease. The Azera limited had many factory installed options and safety features that were standard along with the Hyundai warranty made the Azera limited the obvious choice.

While returning from destination 50 miles from home, we stopped to take a break. My wife noticed that the rear bumper had detached from the right side of the car. I was unable to snap it back in and forced to drive back with it detached. Because of the wind caused from driving, the bumper (made of rubber) tore even more.I brought the 2017 Hyundai Elantra Limited into the Hyundai dealer in La Quinta. They examined it and took photos, Their position was that it was caused by an outside force and refused to cover it under warranty, I escalated to the Hyundai Southern Regional office. After several days, they contacted me and agreed with the dealer. This is BS because the only damage they saw on the bumper was some missing paint on the underside. I checked it out and there was no paint missing, the surface was smooth, not rough as it would be if it was scraped. The paint was missing because it was not completely painted underneath. I extremely disappointed and would never buy a Hyundai again, I think they are cheaply made. The exterior dents with even a minor bump from a parked car door.

I wouldnt be writing this if I could have resolved my issue with the dealership or the district manager, but I have been given excuses that came with delaysand ultimately a denial to repair my engine after a complete failure with about 70,000 miles on the vehicle because they saw sludge in my engine. In the spring of 2010, I purchased a 2011 Hyundai Sonata Limited. I am the original owner. I had been so pleased with my car that I actually convinced a friend and my sister to also buy a new Hyundai. After my engine failure on April 5, 2011, I had my Sonata towed to Glendora Hyundai in California. Today, I was informed that my repair has been denied because they found sludge in the engine. I did provide all my maintenance records but it seems that is not good enough to use my 100,000 mile warranty. It took the dealership 18 days to tell me that my repair has been denied. Of course during this time, I have been renting a car since I was also told that no loaner would be provided while they tried to resolve what to do. According to them, the decision was not to repair the car was also agreed to by the Hyundai district manager. So much for the 100,000 mile warranty that they keep touting. Dont believe it. It seems they might have covered it had all the maintenance been done at the dealership. My advice is dont buy a Hyundai. They wont honor the warranty if you have a problem.

A lot of people are talking about the big lie Hyundai used to increase sales. I dont know if it came from Korea or the greedy US division came up with it, but I am very disappointed. Like some others, Im not as upset about the mileage as I am about feeling screwed. I work hard for my money and do a lot of research before I purchase a new vehicle. I owned a 2003 Sonata that made me feel they made a quality product. The 2011 Elantra was priced at $18,400 on their website, along with the $1,000 customer loyalty discount. It would be the perfect car for my 16-year-old daughter.When I got to the dealer, theyre in such demand (because of the mileage lie) I had to wait until June when the 2012s came out. Then they tacked on a $1,995 market parity adjustment and customer loyalty discount doesnt apply to the Elantra. So I paid $21,500. I feel like a sap. Every day when I go out to the driveway, I am reminded of how your company took advantage of me. When I took it in for the mileage check for the fuel debit card, I talked to the salesman about turning it in for another car. The dealer (Jenkins of Leesburg, Florida) has a Volkswagen lot next door. My daughter and I agreed to trade it in until we were told it was only worth $12,000. Wow, do I feel screwed? Will I ever buy another Hyundai? What do you think?

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

Hyundai Financing has to be one of the most incompetent companies Ive ever dealt with. We leased which we will NEVER do again and then we were buying a house. In order for us to get the FHA loan, we had to sell the car to get it out of my name EVEN though my company was paying for it. We had my mom get a loan and buy it from Hyundai Leasing. We mailed the check overnight. I waited two days and then started calling to make sure they received it. After 5 DAYS of calling constantly and talking to a different person in their call center every time, we finally got a document saying that the loan was paid in full and the balance was zero. The call center is not located where the check was and neither was the supervisors who are actually located in a complete different location as well. No one knew exactly where the check was. I had to contact FedEx to show that it had been delivered. I had supervisors making promises that they would send us a document of closure but never did. I have never been so ticked with a company before! Then we get a letter stating that the current credit union that is providing us with the loan has not received the title yet. Its been 4 weeks since the check was received and applied! I just called them and they said that they had not received the odometer disclosure statement. What the?!! Did anyone tell us about that document?! OF COURSE NOT! I love my car but I will never finance a car through them and I may never buy another one from Hyundai.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

I just purchased a 2012 Accent. I drive 40 miles to work on the interstate every day. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car, it gets worse. One time, I almost ran a car off the road. Terrified to drive, I took the car into the dealership and was told its my electric power steering. I was told theres nothing they could do to help me. They told me I need to get use to the sensitive steering. Seriously! I was told by the dealership the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit, my car will go in that direction very fast. This is very dangerous. Hyundai needs to fix this problem before someone gets hurt.

I bought Hyundai Sonata 2013 five months ago. I am happy with driving the car but I noticed that you took my money for blue link which is I already cancelled.When I bought the car, you told me that I have to pay $99 for year for the blue-link. There was a one month fee. I didnt want to pay and it wasnt good for me so I cancelled. But you charged. When I called the blue-link, blue-link told me that there is 3 option in the blue link but I only cancelled one option. I never heard about that. I never heard about that when I bought the car and even when I cancelled the blue-link. I didnt know there is three options. I never heard. When I canceled, you asked why I want to cancel so I just said that it doesnt recognize my voice. For the reason, the blue-link cancelled only one option.When I bought the car the sales person explained the destination search service very kindly but the guy never explained about the other option which is remote access option. I think because I installed remote starter, already. The Hyundai sales person never told me that I have to pay for $198 for year. He only told me $99 a year for the blue-link which he told me only the destination service. I dont want to believe that you had a purpose to take out my money. But there is only way, I can understand the situation. When I called Hyundai dealer which is Patrick Hyundai, they told me I have to speak with the blue-link but the blue-link told me there is nothing they can do. Only they could cancel and I can get less of the money. I feel bad. You tricked me into spending my money. I am very disappointed with Hyundai.

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

I own two Sonatas, an 03 and an 08. Originally, the airbag light came on for the 03 around 140,000 miles and it was the passenger seat sensor. I eventually just got another seat from a salvage yard. Now, my 08 light is on and it too is the passenger seat causing the problem. This seems to be an ongoing issue with Hyundai (not just the Sonata). As the end user, we should have the ability to turn these things off. Unfortunately, in Virginia, we have annual inspections and if the light is on, it fails and you cant drive the vehicle. Im only complaining and realize my car is out of warranty.

End of last year Nov 2011, I decided to buy a new car for my wife. Considering the economy was not so good, we decided to find a car which has low fuel consumption in the category of 1.6 and below. After making various market survey with the explanation from salesman from various model, we decided to go for Hyundai i10 1.25. The consumption is around 18 to 22 km per litter according to the salesman and it is stated in the technical brochures 5.3/100km combine fuel consumption. Due to that, we bought the car. It was delivered to us on 21st of November 2011.On the first day of delivery when I drove the car home on the highway, the car suddenly stopped. Luckily, there was no car behind me. I started the car again and drove it and it has no power. Due to it is near by my house about 4 km, I decided to drive slowly back home and call for Hyundai technical people to take back the car. About half a day, the Hyundai tow car came and picked the car for repair. After about two days, the car was delivered back to me. I drove the car and it looked okay. The next day, I gave it to my wife to use it. About two weeks, my wife drove the car. She relished that the fuel consumption was very high. I took the car and make an official complaint to Hyundai. They check my vehicles and told me that it is not a problem. They also tell me that to send for the first service at 1,000 km.On 7th December 2011, I sent my car to Hyundai for the first service. I also complain about fuel consumption. After the service, I start recording the fuel consumption. From my reading and record, the fuel consumption at average is about 11.5km per litter. On 8 Jan 2012, I make another official complaint and Hyundai do a testing again and they said there is no problem. The technical guy said the fuel consumption is about 14km per litter. It is contradictory with the salesman and technical brochures as mentioned earlier. In this case, we feel that we being cheated by the Hyundai when the technical guy said it is about 14km per litter. The worst is the real consumption according to speedometer and my record, it is on average of 11.5km per litter.I made another official complaint on 30th of January 2012 during my second service. They made another try and said that it is okay about 14km per liter. I told them that I cannot get that mileage. They cannot explain to me further. I made another official complaint on 4th March 2012 and left the car for two weeks until 22nd March 2012 for them to check and give me the result. Unfortunately, when I received the car on 22nd March 2012, they did not make an attempt to check it until the last day they delivered to me, still cannot tell me the problem. I feel that Hyundai has cheated me.On 26th of March, I made another official complaint about it but until today, they did not contact me. For information, I have given the record and data of refueling and mileage reading to them. I do not know if they are interested to rectify the problem or they could not care less about it.

I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!

I noticed yesterday for the first time in my 2012 Elantra Touring, a wet/damp area at the top of the passenger side windshield strut where the plastic strut cover meets the fabric of the roof. It is not coming from the door seal, it is dry by the door seal?

Purchased new 2009 Hyundai Azera Limited. Tired of being misrouted by the factory navigation system, I tried to order new map software from MapnSoft following the instructions in the Owners Manual. MapnSoft wrote back that the radio you have is manufactured by LG and the contract between Hyundai and LG ended 2 years ago... we do not have any update to offer and we do not foresee being able to provide an update in the near future. I called Hyundai Customer Service and was told they couldnt do anything and to see a Hyundai dealer because I bought the car from a dealer. (What in the world is wrong with that logic?) Ive seen similar complaints on the Azera forum from 2009 and 2010 Azera owners and I think its wrong for Hyundai to prematurely end the contract they had to keep their navigation systems up to date.

I have two Sonata 2015, which I have taken in for recalls and both days which has taken a total of five hours and ticking, and I was not impressed with how you come in for these services and you are not forewarned of the waiting time and, they keep bringing you a problem that you say no way. I havent had this car two years yet. I had work done on one of them on yesterday and by the afternoon, it was running okay before I took it in. Now the front end is shaking. Thinking of taking it to another dealer, and see what they say, and trading it. Too many problems for a car not owned two years yet and hours to fix and no replacement in doing it.

Extremely pleased with my 2004 Hyundai XG350L. Years ago I would have never thought to buy a Hyundai of any type but was struck by what I saw in the XG350L. It gave me 11 years and 248,000 miles of enjoyment. Would buy another if I could afford it.

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.

This car is very nice, it has the up to date features. Love the back up camera. Drive very smooth, low in mileage and 20$ fills the tank up. Great car for college students.

I bought an extended warranty to 10 years/100,000 miles. Yet, anytime I have a warranty issue Hyundai refuses to honor the warranty. Radiator fails - they decline, O2 Sensor fails - they decline, Struts fail - they decline. What did I pay additional monies for to have the extended warranty?

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

2006 Hyundai Sonata: air bags no longer work; lights on; and dealers service department says this is not covered under 100k warranty. I have 70k miles. This is a safety issue and Hyundai says its not covered! I am reading this particular issue over and over on websites! It is very poor that there is no warranty on this issue. Several hundred dollars is needed out of my pocket to repair it. I cant afford it. So, in case of an accident, too bad! And yes, the passenger air bag had to be repaired couple of years ago. Now, neither work (according to the system).

Very, Very Bad Customer Service at Rally Hyundai-Palmdale,CA - I was treated horribly by the Sales Manager. His name is **, at least thats what he told me. After test driving a few cars and ready to go home and ponder, I was told by the sales associate, Kyle, was going to the back to see if they had exactly the car I wanted. Two minutes later, Kyle returned with Randy. I explained to him that I was just there to test drive; I had already researched the car for almost 2 months so I knew just what I was getting. So Randy started immediately, he didn’t waste any time. “What payments can you afford?” “Ummm… no thanks, I dont want to discuss price, thank you, I just wanted to test drive.” “Well, why not? Why do you want this type of car? Why not another? Oh, thats not what this car cost. Oh the car you test drove couldnt have felt that way. No, no, no.” Discredit, discredit, discredit. The language he used was rude, forceful and disrespectful. “Forget about your research, it’s all wrong.” He wanted me to go inside so that he could show me his numbers. He was a lot like a bully and he tried to intimidate me. But I stood my ground and refused to follow his lead. Mind you, this was all after I explained to him that I didn’t want to buy today, only a test drive. After he saw that he could not intimidate me, he became very upset, glared at me and began his rant. You just dont believe me. Youre not even listening to me. Were done here! Calling me a liar to my face! I thought, “Uhhhh... who called who a liar? What just happened?” Well when he was done with his rant, he walked away. The only thing I was able to get out after that was, Thats unfortunate as he stumped off like Rumpelstiltskin. If he had just allowed me to leave nicely, I would have returned to purchase the car I wanted. I guess he thought because I was alone and a woman, that he could bully me into doing something I didnt want to. No one deserves that type of treatment. And after reading other reviews on Yelp, it turns out no one is allowed to test drive at this location unless they plan on buying. Something needs to be done about this bully.

I sent the requested documentation and called on three separate occasions, but as of yet, I still have not received the money for the purchase of the battery that I was assured was on the way in 4-6 weeks. It has now been over 3 months.

Have had enormous trouble with the 2018 Tucson SEL Plus that I leased recently. The transmission cant seem to pick a gear, and the car constantly freezes/stalls when between gears, which is pretty much all the time. My concentration has to 100% focus or Im getting in a wreck. The car isnt really drivable. Took the car to a dealership - they told me thats just how the car drives. Took it up to Customer Service via the manufacturer; they declined to assist in any way without so much as having anyone look at the car. Basically, the response Ive gotten from the manufacturer is, Oh well, youre stuck with your lemon. No efforts made to assist; they cant even manage to get me into a dealership for service without a lag time. Leasing this car is one of the worst mistakes Ive ever made, and Ive driven other Tucsons before this. Hyundai does not have any interest whatsoever in standing behind their product, or customer satisfaction in any way; never, ever get a Hyundai, because if anything at all is wrong with it, youre basically on your own. The entire experience has been a nightmare, and continues to be.

I have a 2007 Hyundai Elantra and my air bag light has been on for about a year. I had it fixed a year ago and it came back on about three weeks later. I went to the dealer for the recall. They completed the recalls on the connector cover and ACU programming and the light is still on! The dealer recommended I replace the front passenger seatbelt buckle, which I did and the light is still on! I suggest everyone on this site take five minutes and report your issues to the government at www.nhtsa.gov or call 1-888-327-4236. This is the only way we will get a recall to have this problem fixed. Obviously, the recalls out there arent fixing the problem so please call and file a complaint.

Purchased a 2011 Elantra with 8 miles and it just recently hit 70K miles. I have had no problems with the car at all. My driving is severe going up and down the California Grapevine on a weekly basis with no problems. Service at all 3 dealerships I have been to have always been great and as soon as the new redesigned Elantra comes out (maybe 2016 or 2017) I will be buying another one.I find it hilarious how many stupid people come on here complaining about their end of lease termination fee. Or even worse telling Hyundai that they deserve that fee be waived or for good customer service it should be waive. You people must really have a 2 digit I.Q. It doesnt matter if the leased car that you returned has only 10K miles on it or that you made every payment on time. You signed a legal contract saying that you will pay that fee! End of story! Stop the whining! If youre going to whine about something in your lease contract whine about it BEFORE you take delivery of your vehicle...if not shut the ** up!

Good ride, 2.0T is quick and economical. This one comes fully equipped. GPS is lousy. Seat belts are hard to buckle. Seems to be quality build. Like it but would like my AWD back. Nice vehicle. Looks good. Feels good. Needs a GPS upgrade.

I will never lease or buy another Hyundai again. The dealership in Kirkland, WA where I leased it was bad enough but the way the finance company has treated me is horrible. They are charging me for excess wear and tear which is ridiculous. I had an auto shop look at it who said it was all normal wear and tear. DO NOT PURCHASE OR LEASE A HYUNDAI.

I have been very happy with this car. I looked at several brands but for the money this car had every feature I wanted, plenty of interior room. Premium leather seating a great sound system, the car handles great...good looks at a fair price point.

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

I am using a Hyundai (I-10) car, about 2 yrs old. It has a major defect since I bought the car. I sent it to the showroom many times where I bought it from. But my prob is not yet solved. Due to this problem, I am putting a case against your Hyundai company.

My 2007 Tiburon is still under warranty. The air conditioning stopped working completely. I took it in for warranty repair and the Ourisman Hyundai of Bowie, MD to fix the a/c, saying instead that I had to pay over $200 just for them to determine what was wrong with it. They also accidentally admitted that many Hyundai a/cs malfunction because the condenser is situated in a bad spot. Poor design. The fragile and vulnerable condenser unit is placed too close to the front and too close to the road that the tiniest pebble can make a hole in it. This design flaw is peculiar to Hyundai cars and they know about it but refused to accept responsibility. To make matters worse, they still charge you over $200 just to check it out, knowing full well that they intend to tell you that the warranty does not cover it. So you are out the $200 for their so-called inspection, plus your a/c still doesnt work, plus it will cost you over $1100 to fix a tiny hole caused by poor design. So, warning, dont buy a Hyundai. They dont honor their warranty plus their cars seem to have peculiar design flaws and their dealerships seem to employ low quality, deceitful people.

Painting problem of Hyundai Sonata 2009 - I bought a Hyundai Sonata Limited on September 26, 2009 and I have been driving this car since then. On February 19, 2012, I discovered that the painting of my car was peeling off on the roof, hood and side of the car. The paint is peeling off in large layers not small portion. My car currently has 66,000 miles and is approximately two years old. I regularly check and change oil in my car every three months in Hyundai in McKinney, Texas. I wanted to solve the problem of my cars paint so I went the dealership in McKinney, TX where I bought my car. After discussing the problem, they suggested going to the Hyundai body. I went to the Hyundai body shop in Plano Texas. They estimated $1,948 for painting repair. The dealership said that I would have to pay to repair out of my pocket. It has been past warranty.I then contracted the Hyundai Consumer Affair about my cars problems and they too stated that my car was past warranty so it is my responsibility to pay for painting. My car has not been in an accident or has experienced any environmental factors that would cause the paint to peel. Before I bought my car, the car was driven by a dealership manager for a while who put approximately 5,000 miles on it. There were many of lock chip spots on the car and the paint was peeling off numerous places. I wanted to buy the car so dealership promised to fix the paint and sell it to me. I bought the car with the paint problem fixed. In my analysis, when Hyundai fixed the paint, they did not use quality paint or the paint that was already on the car was poor quality. The car once again has problems of peeling paint. I strongly believe that Hyundai has responsibility to fix the paint on my car.I understand that Hyundai set the rule to apply the warranty, however, I have not driven the car for three years yet. This paint problem is clearly a defect caused by the car manufacturer. I do not think I have a responsibility to fix the paint on my car because it is not even a three-year old car and the problem is the quality of the paint on the car. Hyundai must to provide quality customer service and provide quality manufactured vehicles to sell to the customers. It was my understanding that when I purchased the vehicles from Hyundai that I would receive both. Therefore, it is Hyundais responsibility to correct the paint problems on the car since I have not caused the paint to peel.

On 8/20/2013 I was leaving the VA clinic, I put the car in drive and pressed the gas. A few seconds later the car sounded like a motorcycle and the check engine light came on. I didnt want to drive it on the highway so I took the main streets. The exhaust got louder and louder and I was afraid it might cause engine damage. I saw a Meineke Car Care Center and pulled in. They lift the car and the mechanic said that the converter gasket blew out. While installing a new gasket he noticed that the gasket flange on the front pipe was a little distorted probably from all the heat. He told me he would have to put a small amount of sealer on the gasket to make up for the gap and that he didnt know if it would hold, but it would get me to the Hyundai service department without hurting the engine. When he had finished and started the car it was perfect. No noise, no leaks. I had an appointment with Twin City Hyundai on 9/12 for a recall problem. I told them what had happened and the Service rep., the service manager and a mechanic looked for almost an hour and took some parts off the front of the engine. The service rep. called me over and started explaining what was wrong with the car. He said, and they ALL agreed that the manifold was cracked and had to be replaced, the converter was no good, and needed a new front pipe, and they may find other problems after they tore it down. Travis said it would cost $1400 to $3000 if the warranty didnt cover it. Travis (the service rep.) said he had to take some pictures to see if the warranty would cover the cost. On Monday 9/16 Travis called and said the warranty was void because it was road damage, and said it would be as much as $3,000.00 to fix it. Travis NEVER said anything about “Road Damage” on 8/20 after the 3 of them had a one hour inspection. After I got Travis’s call I took the car back to Meineke and told them what Twin City said it would cost. They were outraged and called it a scam. Meineke fixed the car perfectly by installing a new front pipe and their inspection showed NO manifold crack, and no need to replace the converter as it was working properly. The front pipe was $200.00.I drove to Twin City Hyundai and acted like I wanted to have them fix the car. I asked Travis to take another look and make sure he was sure about his appraisal, and what the car needed to be fixed. Even though the car was fixed he still said that it could be as much as $3000 but definitely no lower than $1400. That’s when I told him the car was fixed for $200 and that I wondered how many others he had scammed. I then went up and talked to the General Manager **, and explained the fraud that they tried to pull. His comments were “what would you like me to do about it?” I said as the General Manager, I guess that was up to him, and then out of nowhere he says you are banded from brings your car here for warranty service. He tries to punish me for because I caught his people trying to scam me out of $2800.00.

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and its been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldnt waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

Hyundai came through for my daughter after about two months. On July 23, 2013, I wrote a review about her clutch problems. Less than a week after she paid approximately $1200.00 and was told nothing was covered by warranty despite the fact that other technicians were saying it wasnt her fault and the work and parts should be covered by warranty, her clutch went again, same problem. This time, they issued her a complimentary rental, replaced all the parts, and reimbursed her for two thirds of the initial cost. By rights, the full amount should have been reimbursed but by that time we were just glad to be done with the whole matter and relatively satisfied with the end results even though it took quite a bit of doing to get there.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

Update from last post. Nothing new on positive side other than more wasted time and lets say more salt water in the open wound. They call me back like they were concerned to follow up on the outcome. Follow up, I scratch my head as they said they wont cover what they have known was an ongoing issue even a class action law suit over the very same paint issue. Sorry you are outside the warranty period. I asked, Why are you wasting my time to only say what you said the last time. They make a car. They have a known issue with the paint adhering to the car. They dont tell you or post about it so you can stay away from buying a car with an issue. So you buy a car only to have to spend over $1200 to have the car roof stripped down and repainted. That people is a company that truly understands customer service. They dont stand behind their product when they know they have had an issue, we as the consumer have to pay for it in the end. ONCE AGAIN AND LET ME BE CLEAR I WILL NEVER EVER PURCHASE A NEW OR USED CAR THAT IS MADE BY HYUNDAI. If I sound upset you are correct.

My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but dont guarantee (since it may not be a warranty issue and they dont know for sure until the car is fixed). I asked if there was a certain type of car I needed to rent and they said no and said it would be ok to get something similar to the car I own and that would be considered when issuing reimbursement. So I got a mid size SVU rental because I have a santa fe sport and then they would only reimburse about half of what I paid. If they would have been up front with me and said, the max we reimburse is $** then I would have tried to find a cheaper rental. So my warranty repair cost me over $200 in rental fees.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

The controller on my rear seat air conditioner failed. The dealer (Gentile Hyundai) ordered the part on July 12, 2011. Today is September 6, 2011, and we still do not have the part, not withstanding that in our part of the country we have record heat. The service department person (Candice) has done a great job in keeping me informed when I called, but Hyundai corporate office apparently does not have to deal face-to-face with the customer. Obviously, they have a different set of customer relation values.I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that Im not a whiner. Wheres my part?

My air bag light came on Thursday, 2/16/2012. I took the car to the dealer to find out if it was a fuse or something. They tell me I must replace the air bag for $1800.00 for the light to go off. Are you kidding me? Seriously? I know there must be a recall on the airbag (2005 Sonata). Im not the only one. Does anyone know of a recall for that year? Im being stumped.

Over a month ago I contacted Hyundai Consumer Affairs and Hyundai National Consumer Affairs regarding my 2016 Elantra Value Edition. My car was manufactured at the Alabama plant and I have had problems with the car since I purchased it. The problems began with the dealer not prepping the car for delivery and also not documenting all my trips back to the service department beginning the day after I purchased. The manager of the dealership titled my car in the wrong state, refused to listen to me and then also refused to honor the dealers price guarantee and return policy. It took a year for the dealer to check the alignment and I still have a steering problem.Within 10 months and 7000 miles, my interior began falling apart. Panel covers detaching and rattles and squeaks. Exterior items also detaching. The hood misaligned/warped. I made 5 trips to the dealer in Florida to get 1 panel cover repaired, 2 visits they refused to document: 1 visit I had an appointment and the system was down, the other trip the adviser refused to document and made an appointment for the following week. The parts were ordered in Ohio and it was a struggled to have them installed.The screws/connectors that hold the wheel well liner, front bumper cover and the engine splash guard came loose and came off while I traveled from Florida to Ohio. The splash guard and wheel liner came down and dragged under the car. I got off the highway and pulled them back in place and secured them temporarily. The mechanic said I am lying and that I hit something. I did not, but most certainly dragged something from the road as I exited the highway.Hyundai sent their district rep to the dealer. He did an inspection, however did not look at the interior as he claimed all the detaching panels are to OEM specs. I have photos that show otherwise. He also claimed to have checked my wipers and that there was no clunk nor the blade hitting the frame. I have a video that shows it does. Hyundai refuses to acknowledge the fact that their cars manufactured in the USA require different replacement parts and the cars are different. They refuse to repair my car. They kept my car 5 days for paperwork leaving me stranded and unable to travel.

I took out a 2 year lease on a Hyundai Tucson. It was extended to 3 years because of lockdown. The contract mileage was 10000/pa but I returned the car with less than 20000 on the clock. No consideration was given for the reduced mileage. A lot of my friends leased vehicles with other companies but were given discounts for their reduced mileage. This was the only company that I have used who have not made allowances for this. It is the last time that I will ever use them again. Its a shame as I loved the car!!!

Hyundais look great. But they are like a beautiful apple that is rotten inside. This is concerning a 2012 Hyundai Sonata SE Turbo. I have owned Hondas all my life, and have been extremely happy with their reliability. I had a Honda Civic that I sold at 115000 miles and the only maintenance I had to do was change the oil, muffler, and brakes. I then had an Acura RSX which I traded in with 92000 miles where I only had to change the oil and brakes. My next vehicle was a Honda Accord which I sold with 184000 miles on it. Again, the only maintenance I had to do was oil and brakes. I was going to purchase another Honda, but I fell in love with the styling and the horsepower of the Hyundai Sonata Turbo. I had reservations about purchasing a Hyundai because I remembered the poor quality of Hyundai vehicles throughout the 90s. I decided to take a leap of faith and buy a certified pre-owned which came with the 60k bumper to bumper and 100k powertrain warranty. I figured if Hyundai offered this type of warranty, they must build quality vehicles. My vehicle had 41k miles on it when I purchased it. I have had the car 2 years now and have had nothing but problems with it. The Carfax report showed this vehicle had the Lower control arms replaced (before I purchased it). Since I have purchased it I have had the following problems.46771 miles - Transmission Sensor failure caused the transmission to jump between 2nd and 4th gear and also cause the engine to shift very hard with a big thud. 48619 miles - The Engine failed and the motor long block was replaced. 48886 miles - Coolant was leaking. Replaced hose clamp. 49216 miles - Check engine light came on. Code p0076. Pin 1 was not connecting to solenoid so this was corrected.Somewhere around this time, I called Hyundai to complain about the poor quality of this vehicle. I was assigned to a specialist who was going to help assess why my vehicle was constantly in the repair shop. I do not recall his name. He called me to tell me he had spoken with the service Manager at AutoFair Hyundai in Manchester, NH where I purchased the vehicle. The specialist was unapologetic about my problems and treated me like I was wasting his time. In fact he ranks as possible the worst company representative I have dealt with in my lifetime. He said everything checked out and they did their due diligence with the vehicle. I informed the gentleman that I wanted a new vehicle. He scoffed at the notion. He stated that I had a warranty to cover anything wrong with the car. This was not satisfactory to me because my time was valuable and if the vehicle was malfunctioning at 46k miles, what would happen as the parts aged? The vehicle I purchased was clearly not manufactured properly. He basically told me again that the warranty was in place and that is all I would get. I informed the specialist that I am a recruiter who speaks with over 100 people per week and I would make sure to tell everyone about the poor quality and poor customer service that Hyundai provided. He said, thats fine and the call ended. Clearly this gentleman did not care about me or my situation and didnt care that Hyundai made a very poor quality vehicle.Continuing on with the repairs made to this vehicle. 51670 miles - Rattling when traveling in the city. Stabilizer end link replaced. 58285 creaking when turning. Axle joints replaced. This was all performed under warranty. It didnt cost me anything monetarily, but it did cost me a lot of time taking the car to the dealer and having to get rides to and from the dealership. Sometimes I waited for the vehicle if it was only going to be a couple hours.Since the warranty expired, I have had to replace the sway bar links at 74000 miles due to rattling when driving over bumps. The creaking that was supposed to be fixed by the replacement of the axle joints has gotten worse. I believe the strut mounts are the culprit. In addition, when I start the vehicle in the morning, the engine is having a bit of trouble turning over and is shaking for the first 10 seconds or so. Also, when I start the engine, there is a rush of liquid in the dashboard. I would venture to guess this is due to a failing heater core. Another issue is the transmission is downshifting into 4th gear very hard. The vehicle now has 80500 miles. It is acting like a vehicle with 180500 miles.More repairs at 80500 miles. Housing around the thermostat was replaced due to leaking coolant. Tube leading to oil filter was cracked and leaking oil. Engine head warped. Hyundai doesnt care about its customers. The warranty is bogus. The technicians diagnosing the issues at the dealerships have very little knowledge of the vehicles and take forever to diagnose issues - at the cost of $125 per hour. Beautiful design, very poor quality.

Respected Sir. I am one of your customer Sandeep **. I am working with **. As in service class I had dream of buying Hyundai I10. On 1st Dec 2010, finally I manage to purchase I10. On 3rd Sept, I met with an accident and there was some problem in my car. So, I went to one of your authorized center in Chandigarh (Carizma Hyundai) on 4th Sept. as per them loss was around Rs70,000. As there was breakage of head and they committed me itll be rectified with in 15days. They had provided me with Job Card no: **, Car No: **. It took two months to arrange head. After 2 months, they called me and confirmed we have to put crunch shaft which will cost 30000. So total amount comes to be 100000.

Hyundai Motor Finance are the worst group of customer relations. They dont care about the customers. I leased a vehicle from them, turned it in early, paid the car off. They auctioned the car and sent me a remaining balance, which should not have been calculated. They revised the amount and was supposed to send me a new balance. Ive been calling and kept note of everyone spoken to, begging for the balance due to make payment, since November 2016. Its now April 2016. I was told I had a lower balance than what was originally calculated. I paid it and was told by a manager Ruth and other workers, Tiffany and others that the account is settled and will show paid in full, and the credit bureau will be notified of the closed account.A week has passed and I called to check in on my account and was told that I had a past due balance of the same amount (WHAT ARE THESE PEOPLE UP TO?). It still show on my credit that this account is past due. Ive lost over 100 pts on my credit score because of their false report. When I was making the monthly payments, updates were quick. Now that I want out, its like they dont want to let you go. The managers and workers in-between are all the same - they make promises to take care of the situation, have managers call you back etc, and they do nothing about it. No one calls back. Nothing happens.This account is paid in full to date. The car was auctioned off and its final - all I want from them is to close my account and update my credit that the account is paid and closed. PLEASE HYUNDAI, its been 6 months of calling you. Not getting anywhere with all the staff you employ. I want to move on with my life. I want nothing to do with Hyundai Motor Finance. I will never lease another vehicle from your company. This experience has been torture for me. I been an excellent paying customer. WHY ARE YOU DOING THIS?? Please close my account.

I have owned three Hyundai cars, all have been new cars under warranty. I have only had to taken them in for mechanical issues less than ten times. I have never been told by a Hyundai service department that if they find that the problem is not a warranty issue, like a rat chewing through a wire, or hitting a curb and knocking something loose, that I will be responsible for paying over $100 for them taking time to look at my car, whether they fix the issue or not. I can understand the cost of fixing the issue, but not the cost of just looking at it. I can understand if I was bring in a 2001 Toyota. But I am bringing in a Hyundai to a Hyundai dealership while under warranty. It is implied that while under warranty the dealership for that brand of car will check your car when it has mechanical issues for free, and if it isnt a warranty issue, charge you for the repairs. I mean they sure do talk up how good having a warranty is when they talk you into buying that 10 year 100,00 mile extended bumper to bumper warranty, but if you want to get it looked at, you better bring $200, just in case the problem isnt under warranty. Because whether they fix it or not you’re paying. This was my experience at North Freeway Hyundai in Houston TX. The service consultant Bruce ** didnt even test drive my car to see if he felt what I was feeling, until he first told me that just to look at my car, I basically need to have the money to pay just in case it isnt a warranty issue.

Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.

Worst experience of my life. I bought a 2017 Veloster, drove it off the lot with 6 miles. Within a year I’ve had my power steering column replaced, the motor for my sunroof and my MOTOR BLEW AT 28K MILES! If you have any work done to your car, expect not to hear anything for 3 weeks and them keeping your car for 2 months! The techs there take everything as a joke, and laugh about how many problems you have with their cars. One of the techs even stated if we told you how bad they are, how would we sell them? I took my car there the month before complaining that it was driving weird, they never even test drove it and stated everything was perfect yet a month later I was left stranded on the road, yet again. Please whatever you do, stay far away from the Tampa Location and Hyundai ALL TOGETHER!!! Worse choice I ever made, I regret buying that car!!!

2014 Hyundai Elantra - Around 74,000 miles my engine started making a ticking noise. It would get quieter as it warmed up. When I took it to the dealership, the mechanic that looked at it said another Elantra engine went bad, this winter took a lot of engines out. We got a lot of bad engines in this winter. Something is wrong with these engines. Then he informed me that I would need a new engine. This was a Hyundai dealership mechanic that stated this. I already knew something was wrong because of the Sonata engine recall and all of the blogs where Elantra engines were going bad between 68 and 75,000 miles. I took better care of this engine than the book called for. But since I was the second owner the warranty had run out at 60,000 miles. When I bought it around 35,000 the engine sounded perfect. And it was a certified car from a car lot. Hyundai says they only warranty certified cars from a Hyundai car lot. Never again will I buy a throwaway car. In my opinion the engine need to be recalled, they know they have an issue. I am currently driving a 2018 Elantra for a week while I get another car. The engine has 2200 miles on it and I can hear the same ticking already, plus it shakes a little coming from the drive train, until it is driven at least 10 miles. The steering tends to get rigid from time to time like I am sliding on some ice.

I am completely disappointed with the condition in which the brand new Santro GLS was delivered to me by Express Hyundai Velachery, Chennai. I had to give the vehicle for service on day 1 of delivery. If this is the condition of your new vehicles, I can only Imagine what will happen to them after few months of usage. I now regret that I made a wrong choice going for Hyundai. Having spent 4.5 lakhs for a vehicle I am travelling back home by public transport, this is an insult that these guys can never compensate. I will address in all internet & online forums until I get a proper response. To those, Sales and Quality control VPs happily sleeping back home, please wake up!! You have a very dissatisfied customer who was sold with a defective piece of crap. Below are the issues and I have a copy of the Repair Order given to me by the service team.1. Wheel Alignment issue -Vehicle Pull Drift in LHS, 2. Issue in Engine - Engine Check Warning remaining On, 3. Interiors Malfunction - Front LHS window Switch in broken condition, 4.Tyre pressure issue, weak nozzle.Apart for the delivery issues, the below additional fittings were not given to me at the time of delivery (as promised by the Sales Agent, when I booked the Vehicle). 1.Parking Sensor not installed, 2.Window visor not installed, 3.Seat Cover Different from what was promised to me at the time of sale.Hope you can understand the reason for my frustration and feeling of insult, the car that you sold to me has issues in all departments, engine, wheels, interiors, seats, you name it and you can find a defect in it. I HATE HYUNDAI.

I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

So I bought out my lease for a 2017 Hyundai Elantra Value Edition. I have reported numerous times to Hyundai’s customer care team and the Hyundai case management team, about the engine problems I have been having such as oil consumption and the intermittent stalling on roadways. The intermittent stall has almost gotten me into an accident numerous times and I almost got killed at an intersection from it stalling. I have brought my vehicle in into dealerships for inspection and servicing. Hyundai USA does nothing about it and simply brushed me off. Currently I have been out of a vehicle for over a week now since the check engine light came on and I am having problems with the ECM. My vehicle is at 104000 miles and the problems started at 70k miles. I have been in and out of mechanic shops to get it fix and it still has problems. I have requested to Hyundai underpins times that it needs a new engine and they just ignore my complaints and requests. If you are looking into purchasing a car I would never look at a Hyundai for the safety of yourself and your family. Please look elsewhere. I’m still making payments on a non working piece of junk. Please don’t be a victim. Look elsewhere.

I purchased a 2013 Hyundai Accent, and the ABS Light captions when I start the car? My Gear shifter is so difficult to take out of gear, my hand hurts... I guess this is normal for this type of car?

Hello, DONT BOTHER WITH THESE CROOKS, looking into my options for a court case as we speak. FIRST I bought my car in 2016. Everything was great in that aspect, my salesman Ron was very nice, friendly, down to earth and not fake. I left happy, I loved my car at the time. I went to the bank for a different reason, paperwork in hand because I was going into work right after that. One of the loan officers said, Hey you bought a new car. Congrats. You mind if I take a look at that paperwork, I said, Sure no problem.. Well well. Long story short she seen that they snuck in a $2000 warranty that I DID NOT agree too. We all know Hyundai has the best warranty around. 100,000 miles or 10 years which ever comes first. She also seen my rate was way too high. She fixed that as well. She also saved me almost $200 a month on my payment a year off the loan.Fast forward to today. I just got my title in. Ive paid off my car this year. Title says 3,229 miles on instead of 9 miles like it was when I bought it. Also says USED when it was brand new off the showroom floor. I have a picture of the odometer the day I bought it and left with it where it says 9 MILES!! not 3, 229 miles. I now do some research and see this is something they do all the time, sell people LOANERS and or RENTALS and say that they are brand new. Plop them on the showroom floor and screw over people right and left. Not me. Im not letting this go. NO way NO how! I work hard for my money and I will not be fooled by some car salesman prick in a Walmart suit. Thank god I took pictures of that odometer. Thank god!I called today and spoke to a DJ who actually said I looked up your paperwork and **. REALLY BRO? Ok. Tells me I knew I bought a loaner. I said, A what? You know a rental car? The hell I did. Joe and Ron never disclosed to me my car was a rental just like they didnt tell me about the extra warranty they threw in I didnt ask for.. Empire if your reading this... Ill be in touch...dont worry.

I have had to replace 3 different door handles on the car because they broke when you tried to open the doors.

When you call in to Hyundai there is the normal menu that you select to reach the correct department. I was trying to reach Blue Link and I was put into a phone queue, theres music in the background asking you to hold but there is no indication of how long you have to hold. After an hour and 15 minutes with no answer I hung up and tried calling again making a different selection. Ive been selected Genesis customer service. After about 15 minutes they picked up the line and informed me that Id have to call back to Blue Link and they could not help me reach them. I asked to speak to a supervisor and then found out that if you wanted to speak to a supervisor you could leave your number and they call you back in the next day or two. So I left my number and received no return phone call. I then followed up with an email to customer service and again received no communication back other than acknowledgment of my email. Its now been two weeks, 4 phone calls and three emails later. Not a single phone call for me to go full email response. If you have a Hyundai product need help they arent there, Although I like the car I will not be buying another Genesis in 2018. This is the worst customer experience I have ever had with a major manufacturer.

When Im looking for buying 2020 Tucson, Hyundai College Park sales person who name is Sharon ** contacted me that they have a 2020 Tucson value and gave me a confirmation with good price. But when I be there in appointment time they do not have that car and show me another car with higher price. Sales manager said me just had been sold out what I want, Even nobody said me sorry. l lost my time and very disappointed. I want let everybody know who want to buy new Hyundai car be careful as like this tricky sales in Maryland college park Hyundai dealer shop.

The fuel pump on my 2009 Sonata, bought on 5/30/2009, went bad stranding me away from home. Even though car is less than three years old, at 70,000 miles, I was told is was out of warranty. Rental car cost me $120; tow cost me $72; fuel cost me $350; labor cost to install cost $200. Total cost is $772 for a car I am still paying $300 a month on. It needs better design so fuel pump lasts and make access to fuel pump better so whole gas tank doesnt have to be removed. I had an Elantra for eight years then traded up to Sonata. I will not buy another Hyundai after this experience. For a car and brand that touts reliability, this issue (I understand it has happened many times) is unacceptable.

I had purchased the 2010 Hyundai Santa Fe new from Lester Glenn in Toms River, NJ. I had numerous complaints with it but most were with the transmission. The first problem took 9 visits to the dealer to have the problem repaired. I heard every line of crap and no one knew how to fix it. Corporate told me bring it to another dealer and see if they could fix it. The other dealership pulled up my VIN and saw all the times I was at this dealer with the same problem and decided they would not want to repair the vehicle.My latest events are also with the transmission showing a hot transmission temp sensor going off. I took it to my mechanic first and using his scan tool found the problem was the hi temp tranny sensor light. I took a picture with my camera of the error code, time and odometer reading because my mechanic said they will probably not fix it. Well he was right. They erased the error code and then blamed me, my mechanic and the car; because according to them the car can erase its own codes but according to Hyundai corporate the car can not do that. Then the dealership tells me that my car is now a problem car and I should sell it and buy myself one I would be happy with. Corporate tells me the problem is the dealerships not theirs even with the extended warranty. They claim only to have a business agreement with the dealership not a licensing one. DO NOT BUY ANY HYUNDAI, they are garbage and service is less than inane.

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

2010 Hyundai Elantra - The transmission jerks right from take off. At around 40mph, it will sometimes rev and not speed up as the car slows in traffic. I have almost been hit several times. I took it to the dealership, where we have paid for that ** warranty. They said they tested it, found nothing wrong with it. It still does it. Avoid this car. My previous car was a Dodge Minivan and oh how I miss her so. I hate this Hyundai with all my being.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

My experience with Rick Case Hyundai in Duluth, GA was extremely horrible. I went in on Wednesday to trade in my very good condition 2007 Lexus GS 350 for a 2012 black on black Veloster. At first, Mr. ** wanted me to pay $1500 out of pocket for the car which was a no deal. So after hours of negotiating, we finally agreed on a title for a title. Then he tells me the car will be here on Friday. Friday came and went, and still no car. After waiting around all weekend, the car finally comes on Monday. But unfortunately the car interior was red! I was then talked into keeping the car to see if the red interior would grow on me. Two days later, I brought the car back because it did not grow on me. I asked Mr. ** that if they could change the interior color to black and he said they could for $1500. I politely told him no because it was not my fault that the wrong color car was ordered. Two hours later, I asked for my Lexus and the title back, and he said okay but I would have to pay a restocking and reconditioning fee of $599. I called my lawyer immediately and was informed that was ** and the dealership was only trying to make money off of me. After being constantly lied to and haggled, I told him no and patiently waited another hour for the keys to my Lexus. As a military veteran I was hurt, disappointed and highly ** that the Rick Case Hyundai of Duluth, GA would give me such a hard time of simply changing the interior of a car that they wrongly ordered! Buying a car is supposed to be a great experience, but it was a nightmare. I hope Steven ** does not continue to take advantage of people and especially, veterans.

So I have been leasing a car from Hyundai. I tried to trade it in to lease another. That was as entire fiasco (be careful if you lease from them, they charge you to bring it back at end of lease). So I just decided to buy out my lease and keep my current car. I called one dealership. They said payoff is $14845.63. I called another dealership. That one said payoff is $15845.63, so I called another one. They said payoff is $14845.63 and 728.01 for the paperwork. $728.01 for paperwork!!! No. I get $14845.63, send it to the lease payment center and they send me the title, I take that title to the BMV and I pay them the tax on the $14845.63, get a new registration and the title is put in my name and sent to my new lienholder. Why would I pay $728.01 for 2 pieces of paper? Just be careful dealing with this company and the dealerships. I did it one time and I will never do it again.

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

I was in a no-fault accident February 25 2019. I had a small little crack on the driver side of the vehicle which triggered the airbag light to stay on in my vehicle reminder the airbags did not deploy. After waiting two months for the body collision to do the basic repairs my vehicle was sent to two Hyundai dealerships and neither dealership can figure out why the airbag light was still on. I called Hyundai corporate office. They put a hold on my vehicle for two weeks. They didn’t offer a loaner vehicle or a rental for the hassle and stress I been through and just told me to have the service center work on the vehicle. After being there for a month they did not reimburse me and I have a son with a disability and they did not make anything urgent or help my situation. The claim case was missed handled. My son been out of school for two months. Very disappointing!

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

Purchased a 2013 Hyundai Genesis Coupe in May 2013. It unfortunately came to my attention that despite what Hyundai labels as Americas Best Warranty, that this same warranty will not be honored for the repeat breakdown that also occurred in May 2014. The problem that is being referred to occurred for the first time this past May 2014. When the driver made a left turn on a side street, he heard a loud noise coming from under the car. Upon further inspection, the vehicle was not able to be driven and therefore a flat bed came and towed the vehicle to the closest Hyundai dealership, which was College Park. Once the car was able to be inspected it was determined that the rear differential case cover bolt broke off; (actually it completed sheared in half) which in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. After a few days of going between the dealership and the manufacturer it was determined that it would be covered under the warranty and they then arranged for a rental car and began to do the repairs. After a couple of weeks, the car was completed and it was driven without any further issues until the most recent incident, which occurred October 9. Once again, the driver was making a right hand turn coming out of his work-place parking lot. Again there was a loud noise and this time the car was left totally inoperable. Because of the mechanism of the defect the car had to again be placed on a flat bed and towed to the College Park Hyundai once again. Again there was communication between the dealership and the manufacturer, but this time it was determined that it was NOT going to be covered under the exact same warranty that covered it in May; definitely something that was hard to figure out; how a different opinion was made this time. If you compare the work order from both May and October, once again you will see that the rear differential case cover bolt broke off; (again, sheared in half). As you can imagine this then in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. The warranty is not going to be honored and base the defect on the operator error or something along the lines of the way the vehicle was being driven. I find it hard to determine how the exact same defect can be covered under the main warranty at one point and then 5 months later have the exact same problem occur and NOT be covered under warranty. In addition, if you look at the repair order from the May event, you will note along the side Limited Warranty; parts and labor warranted 12 months or 12,000 miles, whichever comes first. So this is yet another warranty that Hyundai is choosing not to honor. I find it very difficult that a company can come to two completely different conclusions on almost identical defects.When we called the consumer affairs division, unfortunately we were not met with the courteous of individuals. And I can’t even blame this on someone having a bad day as with every time that we have had to call the consumer affairs office to try and deal with this problem, we again were met with less than professionalism. After discussing this problem and going between many individuals, you have come to the conclusion that now you are willing to split the repairs 50/50; and we still have not been offered a rental car to use while all of this is figured out. With your latest decision is that after it does get fixed (under warranty or partly under warranty), what warranty (or will there be a warranty) is going to cover these repairs yet again. It is unfortunate that it has come to this. I am hoping that Hyundai would honor the warranty that claims to be the Americas Best Warranty and fix the vehicle. If Hyundai does not consider this under warranty, then what next?? How am I to know what Hyundai warranty they will honor and what warranty they won’t honor. It doesn’t seem fair or ethical that a business manufacturer can decide not to cover a warranty just by saying so. It is a shame that a letter such as this has to be written before Hyundai will consider a different conclusion and come to the realization that the bolt that was sheared in half yet again should and does consist of a defect covered by the warranty. Anyway, after all is said and done they refused to cover it under warranty and estimated repairs at over $6000 dollars. I will never buy a Hyundai ever again and have been telling everyone to run, dont walk as far away from a Hyundai purchase as possible. Whatever happen to the customer is always right. Thank God for Lemon Laws; we will let the courts figure it out.

There has been problems with the suspension on this 2007 Santa Fe since 2010 with very low mileage. It took 5 to 6 visits before the dealer would even admit a problem. Problems with tie rods, lower arm assembly, stabilizer links, lateral arms bilaterally with no resolution of clunking metal to metal sound from front of vehicle. Now that the car is out of warranty supposedly, the dealer conveniently finds the lower arm on the right needs replaced. Hyundai needs to admit to widespread suspension problems without dragging on until out of warranty. I still have 100,000 mile warranty with only 80,600 miles but supposedly, this is not a covered service even though it all started at 48,000 miles.

I must say that Hyundai of Metairie went out of their way to make things right. Mike Dugas not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this.

We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didnt want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.

Hyundai is ok but Im not really crazy about it. It has a jerking feeling when you take off from driving. It does drive good on the highway but it doesnt in town. I want a smoother ride in town and a fast car. I also wish I had a sunroof and a navigation. Even so, I like that it has 3 different drive modes. It has eco, turbo and standard. The eco saves on gas so I have it on that all the time.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

My husband is in the military. We contacted Hyundai about applying the SSRA (Soldiers & Sailors Relief Act). When they applied this they lost 5 of my payments. I spent weeks trying to get this corrected. I have been treated like a criminal, talked nasty to, and demanded I pay my past due balance. If you pulled their statements online, it showed every payment, the payment history though, disappeared. They required me to send them proof that I had made all these payments. I had to go to the bank, and stamped copies of the electronic transactions. Then, they almost didnt even accept the bank statements. Finally, after going through several people, they corrected the payments by the end of January. When they corrected my payments, we lost the SSRA. So, I called in again on 2/8/12, and spoke to a manager about the SSRA. They assured me, and promised me that this would be corrected by the weekend. Well, it is the weekend, and once again, my payments, since September, have disappeared yet once again. They are saying I owe over $2,000, and I am not even sure they got the SSRA applied correctly. David in California is the only person in the entire company they say that can apply the SSRA. Really? For a company this large? They see they are trying to reverse my payments once again. Heres a new problem, they are now showing 90 days late on our credit report, and mind you, my husband is an active military, and this could cost him his career. I have requested letters 3 times from Hyundai, that this is no fault of my own, and the matter has been corrected. It is always they dont do letters, but will forward to the correct department. I am at my wits end, and have never paid any payment late. I have worked for my credit very hard, and it is not fair that a company can just mess up your account, and you pay the price.

I was very pleased with my Hyundai Tiburon. It was relatively low maintenance, performed satisfactorily and was aesthetically pleasing. I also liked that it was a manual transmission and performed very well.

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

Premier car should have quality parts installed or repair the part for the customer at no cost. Plastic cover over sensors should be on a recall. Plastic cracked on the 2015 Genesis with less than 2,000 miles and Hyundai wont honor it. Way out of coverage is they saying a rock struck it with no sign of damage on the cover except its cracked.

We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.

My brand new 2022 leased Hyundai Tucson is quoted to get up to 35 mpg on Hyundais website. I have proof of 14-16 mpg. Dealership wont look at car because a Light isnt on. Manager hung up and general manager said call Hyundai. Another option was to face penalty to turn the lease in and pay to lease another. This car is a lemon and you cant get any help.

I am so happy with this 2015 Hyundai Sonata Sport along with the customer service that Hyundai provides. This is the 2nd Hyundai I have owned. I will continue to purchase Hyundai so long as this continues.

The front panels forming the front end is opening up and the whole front seems loose. If I push on the fog light area it closes back up. This has happened to both sides. Im wondering if anyone else has this problem.

I bought a 2013 Hyundai Elantra For $8999 with 83,000 miles on it in January 2018. Today is March 20, 2018 and the car needs a new engine. They will not replace the engine. I took it to Morrie’s Hyundai to fix and they refused to fix it saying Hyundai corporate refuses to fix the engine because I am 2nd owner of the car that the 100,000 mile warranty does not apply. Who has allowed them to make and sell cars, take peoples money and not honor the warranty. It’s a crime that needs the law to look at this. I have a car loan on a dead car not even worth enough to trade for another. I want the engine fixed or my money back or at least replace the car.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.